What owners reported
Newest filingsFiled May 26, 2023WA
The contact owns a 2002 Volvo XC70. The contact received notification of the NHTSA Campaign Number: 21V800000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Filed Apr 12, 2022CA
The contact owns a 2002 Volvo XC70. The contact received notification of NHTSA Campaign Number: 21V800000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Filed Dec 27, 2021WA
The contact owns a 2002 Volvo XC70. The contact received a notification for NHTSA Campaign Number: 21V800000 (Air Bags) however, there were no dealers nearby to her for service. The nearest dealer that was 275 miles away from her location had been notified about the issue and informed her that they could not provide transportation or towing services. The manufacturer had been notified of the issue but offered no assistance. The contact stated that the responsibility of the repair should be on the manufacturer and that arrangements should be made to service the vehicle. The contact had not experienced a failure. Parts distribution disconnect.
Filed Oct 23, 2021RI
In April 2021 I drove my newly acquired Volvo V70 wagon from Mississippi to my home in RI. Once I reached in and around NYC, the car began to surge forward as I applied the brakes at stop lights/signs. This became most pronounced at the GW Bridge Toll area, in high slow-moving traffic. Several times the car almost got out of control as the brakes were barely enough to stop the car from ramming into other vehicles. Cars and huge trucks were honking their horns as I broke, swerved, smoke clouds from high idling in neutral, and peeling rubber as I moved forward from standing still. I was trapped as there is no place to pull over to the sides to a breakdown lane. It eventually stopped surging but has threatened to do it in RI. I asked the mechanic about it when I had to get the car inspected. He basically said he would have to see the vehicle when it was happening. I am just funding out about Recall information and filing a report. I really want to have any necessary repairs made because the car performs well otherwise...AND I am hoping to give the car for my daughter to use as she starts her new job, but want to make sure it is safe first. I feel I would know how to handle it if it surges again (throw it in neutral, brake and pull to safe place, etc), but can't trust that she would be able to handle this emergency situation.
Filed Jun 26, 2020198,000 milesNH
TL* THE CONTACT OWNS A 2002 VOLVO V70. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS AN ABNORMAL FUEL ODOR INSIDE THE VEHICLE. THE CONTACT PULLED OVER AND INSPECTED THE GAS CAP AND THE VEHICLE BUT FOUND NO FUEL LEAKS. THE CONTACT STATED THAT THE FUEL ODOR WAS NOT OUTSIDE OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 198,000.
Filed Sep 5, 201942,000 milesNC
TL*THE CONTACT OWNS A 2002 VOLVO XC70. -THE VEHICLE STALLED WHILE TRAVELING APPROXIMATELY 10 MPH. THE VEHICLE HAD TO BE RESTARTED SEVERAL TIMES, THEN IT RUNS. -UNKNOWN CAUSE -THE CONTACT STATED THAT IN ONE OF THE VISITS TO THE DEALER ( 3 YEARS AGO ) UNIVERSITY VOLVO, 7716 N TRYON ST, CHARLOTTE, NC 28262, WAS ADVISED THAT THERE WAS AN OPEN RECALL ON THE VEHICLE NHTSA RECALL NUMBER: 09V483000 ( FUEL SYSTEM, GASOLINE ). THE VEHICLE WAS REPAIRED THEN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED THIS LAST TIME. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Filed Jun 6, 2019151,098 milesCA
COMPLETE SPEEDOMETER CLUSTER DOES NOT WORK. NO FUEL GAUGE TACHOMETER TEMPERATURE OR SPEEDOMETER. I'VE TALKED TO MANY OTHER PEOPLE THAT HAD THAT EXACT SAME PROBLEM. IT CUTS IN AND OUT RANDOMLY BUT THAT WAS IN THE BEGINNING NOW IT DOES NOT WORK AT ALL. COULD BE A SAFETY ISSUE NOT KNOWING HOW FAST YOU WERE GOING OR HOW MUCH FUEL YOU HAVE. I HAVE RAN OUT OF GAS A FEW TIMES WHILE MOVING SINCE I DON'T KNOW HOW MUCH IS IN THERE. I KEEP WORRYING ABOUT GETTING A TICKET SINCE I DON'T KNOW HOW FAST I'M GOING
Filed Oct 4, 2018137,000 milesTX
TL* THE CONTACT OWNS A 2002 VOLVO V70. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO VOLVO CARS EDINBURGH (4221 US 281 BUS, EDINBURGH, TX 78539) FOR AN EVALUATION, ACCORDING TO THE RECALL NOTIFICATION. THE DEALER DECLINED THE REPAIR EVEN THOUGH A STRONG FUEL ODOR WAS PRESENT INSIDE THE VEHICLE. A WRITTEN DIAGNOSIS WAS NOT RENDERED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 137,000. PARTS DISTRIBUTION DISCONNECT.
Filed May 1, 2018215,000 milesFL
TL* THE CONTACT OWNS A 2002 VOLVO V70. THE CONTACT NOTICED A FUEL LEAK COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THERE WAS ALSO A FUEL ODOR WHEN THE VEHICLE WAS BEING REFUELED. THE DEALER (VOLVO CARS TAMPA, 6008 N DALE MABRY HWY, TAMPA, FL) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED BECAUSE THERE WERE NO RECALLS FOR THE FAILURE. THE DIAGNOSTIC TESTING FEES WOULD BE AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 215,000.
Filed Dec 15, 201789,000 milesDC
"TAKATA RECALL" I WAS DRIVING EAST BOUND ON ARLINGTON BLVD IN VIRGINIA AND PROCEEDED TO STOP ON A YELLOW LIGHT WHEN A CAR DRIVING OVER 55 MPH HIT MY 2002 VOLVO FROM THE REAR AND MY VEHICLE SPUN OUT OF CONTROL AND HIT ANOTHER CAR FRONT/SIDE FROM THE WEST BOUND INTERSECTION IN THE 3RD LANE COMING THE OPPOSITE SIDE AND ALL CARS WAS TOTAL. MY SEATBELT AND AIRBAG DIDN'T SAVE ME FROM GOING FORWARD OR DEPLOYING. I WAS INJURED AND STILL SEEKING MEDICAL ATTENTION AFTER OCTOBER 17, 2017 WITH 2 BLACK EYES, BROKE TEETH, WHIP LASH, NECK, KNEES AND BACK INJURY. THE CAR IS STILL AT BEYERS COLLISION IN ALEXANDRIA VIRGINIA.
Filed Jul 10, 2017172,000 milesAL
TL* THE CONTACT OWNS A 2002 VOLVO V70. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STARTED SPOT FUELING AND LOST POWER SHORTLY AFTERWARDS. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD WHERE THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING FUEL FROM THE TOP OF THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC (BARRET AUTO. IN ALPINE, AL) WHERE THE TECHNICIAN DIAGNOSED THAT THE FLANGE INSIDE THE TANK WAS DEFECTIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND HUNG UP ON THE CONTACT AFTER STATING THAT A RECALL WAS PERFORMED IN 2010. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 172,000. ...UPDATED 08/08/17 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/10/2017*JS
Filed May 24, 201780,000 milesNV
TL* THE CONTACT OWNS A 2002 VOLVO V70. WHILE DRIVING, THE EXTERIOR LIGHTING FAILED TO ILLUMINATE, WHICH INCLUDED THE HEADLIGHTS, BRAKE LIGHTS, AND TURN SIGNALS. THE "POSITION LIGHT FAILURE, STOP LIGHT AND MULTIPLE BULBS FAILURE" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE HEADLIGHT BULBS HAD BEEN REPLACED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT SEVERAL LIGHT SOCKETS WERE MELTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Filed Mar 13, 2017225,000 milesFL
TL* THE CONTACT OWNS A 2002 VOLVO V70. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A STRONG FUEL ODOR. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP HAD FAILED, WAS LEAKING, AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 225,000.
Filed Jul 26, 2016100,000 milesIL
TAKATA RECALL: FUEL SMELL INSIDE VEHICLE.
Filed Jun 22, 2016135,000 milesCA
THE VEHICLE STALLS OR GOES INTO "LIMP" MODE OFTEN UPON ACCELERATION, BUT ALSO APPARENTLY RANDOMLY. THERE IS A RECALL FOR THE SAME MODEL OF A DIFFERENT YEAR DESCRIBED AS "VEHICLES GOING INTO THE LIMP HOME MODE WITHOUT NEED". I TOOK IT TO A VOLVO MECHANIC AND HE FOUND NO PROBLEM, BUT HE CLEANED SOME PARTS AND CHARGED ME. IT STILL HAPPENS AND IS DANGEROUS SINCE THE CAR COULD STALL IN TRAFFIC. IT HAS HAPPENED OVER 100 TIMES. I CALLED VOLVO "SUPPORT" AND THEY SAID THEY COULD DO NOTHING SINCE THERE IS NO RECALL ON THAT MODEL. THEY OFFERED NO TECHNICAL SUPPORT WHICH I THOUGHT WAS THE LEAST THEY SHOULD DO. I WOULD LIKE TO GET IT FIXED, BUT VOLVO IS OF NO HELP. AT LEAST THEY SHOULD OFFER TECHNICAL SUPPORT EVEN IF THERE IS NO RECALL.
Filed Feb 26, 2016135,000 milesCT
TL* THE CONTACT OWNS A 2002 VOLVO V70. AFTER STARTING THE VEHICLE, A LOUD RUMBLING NOISE WAS HEARD COMING FROM THE ENGINE. IN ADDITION, THE VEHICLE ACCELERATED INDEPENDENTLY AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS DARK AND NOT FUNCTIONING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE CONTROL AND DRIVER INFORMATION MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Filed Nov 18, 2014132,500 milesMI
I WAS DRIVING AT APPROXIMATELY 6:30AM, IT WAS STILL DARK, AND MY DASHBOARD WOULD NOT DISPLAY. I WAS GOING ABOUT 35 MILES PER HOUR. I PANICKED BECAUSE IT TELLS ME ALL THE CRITICAL THINGS ABOUT THE MOVING VEHICLE. THEN ABOUT 2 MINUTES LATER IT CAME ON. THIS NON-DISPLAY OF THE DASHBOARD WOULD INTERMITTENTLY HAPPEN WHEN I DROVE THE VEHICLE OVER THE NEXT MONTH. I COULD NOT DETECT WHAT THE PROBLEM WAS. I WENT ONLINE AND OTHER VOLVO V70 OWNER HAD THE SAME PROBLEM. IT STATED THAT THE PROBLEM WAS THE DIM (DRIVE INFORMATION MODULE). THE PROBLEM EXISTS FOR YEARS 2000 TO 2009. SO I TOOK THE VEHICLE TO MY VOLVO MECHANIC. HE SAID IT WAS A COMMON PROBLEM. THE DIM WOULD HAVE TO BE REPLACED. I HAD THE MECHANIC REPLACE THE DIM BECAUSE I HAD NO CHOICE. I COULD NOT DRIVE WITHOUT A DASHBOARD. I CALLED VOLVO AND ASKED WHAT THEY WERE DOING ABOUT THE PROBLEM. THEY SAID NOTHING. BUT THEY WOULD REPORT IT TO NHTSA WITH THEIR NEXT REPORT. I PERSONALLY THINK THIS PART SHOULD BE RECALLED. I WAS SURPRISED TO HEAR IT WAS A COMMON PROBLEM AND FOR SO MANY YEARS. IT COULD CAUSE MAJOR ACCIDENTS BECAUSE YOU DON'T KNOW YOUR SPEED, IF THE VEHICLE HAS GAS OR ANY OTHER WARNINGS DISPLAYED IF THE VEHICLE HAS A PROBLEM. *TR
Filed Oct 31, 2014VA
WOULD LIKE TO KNOW WHY THE ABOVE REFERENCED VEHICLE, VOLVO BRAND, IS NOT ON YOUR RECALL NOTIFICATION LIST. WE HAVE BOTH MODELS. THANK YOU. *TR
Filed Oct 29, 2014130,000 milesMA
INSTRUMENT CLUSTER: SERVICE AIRBAG WARNING CAME ON AND STAYED ON, SHORTLY THEREAFTER CLOCK STARTED GOING BACKWARDS RAPIDLY, ALL GAUGES WENT OFF (CAME BACK WITH A SMACK TO THE DASH). FOUND OUT THERE WAS NO FAULT IN AIRBAGS BUT THE CLUSTER'S SOLDER JOINTS HAD LOOSENED. (VOLVO WENT TO LEAD-FREE SOLDER AROUND THIS TIME) VOLVO'S FIX INVOLVES REPLACING THE CLUSTER FOR $1200 FOR THE PART. I GOT A USED ONE FROM JUNKYARD AND REPLACED IT MYSELF. NOW IT'S TWO YEARS LATER AND THIS CLUSTER IS STARTING TO EXHIBIT THE CLOCK AND INTERMITTENT OUTAGES. DEFINITELY A SAFETY ISSUE AS HAVING NO GAUGES IS NOT GOOD PLUS NEEDLESSLY WORRYING ABOUT THE AIRBAG ISN'T GOOD. VOLVO REFUSES TO RECOGNIZE THIS AS A PROBLEM DESPITE IT HAPPENING MANY TIMES ACCORDING TO THE NUMBER OF POSTS ON VOLVO FORUMS I HAVE SEEN RELATING TO THE SAME ISSUE. *TR
Filed Oct 29, 2014188,000 milesMA
FYI: VOLVO HAS A SILENT RECALL/ REPLACEMENT OF SEAT BOTTOMS WHEN YOUR SEAT HEATER HAS MALFUNCTIONED AND BURNED A HOLE THROUGH YOUR SEAT. A HOLE MAGICALLY APPEARED IN MY SEAT BOTTOM AND FORTUNATELY DIDN'T BURN ME. VOLVO REPLACED THE ENTIRE SEAT BOTTOM UNIT WITH A NEW SEAT BOTTOM FOR FREE AT 188,000 MILES! *TR
20 of 76 complaints, reproduced as filed.