Owners filed 5 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Electrical System
2
0
1
0
Seats
1
0
0
0
Engine
1
0
0
0
Air Bags
1
1
0
2
4 safety recalls
Part 573 reports
Seat Belts › Front20V378000
Filed Jun 30, 2020308,260 vehiclesVolvo Car Usa Llc
Defect. Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
Risk. An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy. Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)12V317000
Filed Jul 6, 20121,469 vehiclesVolvo Cars Of N.a. Llc.
Defect. VOLVO IS RECALLING CERTAIN MODEL YEAR 2011-2013 S80 VEHICLES. A SOFTWARE ERROR MAY PREVENT THE TRANSMISSION FROM DOWNSHIFTING SUCH AS SHIFTING FROM FIFTH TO FOURTH GEAR WHEN COASTING.
Risk. THIS MAY RESULT IN DECREASED ENGINE RPMS AND POSSIBLE ENGINE STALL, INCREASING THE RISK OF A CRASH.
Remedy. VOLVO WILL NOTIFY OWNERS, AND DEALERS WILL UPGRADE THE SOFTWARE TO THE TRANSMISSION CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 10, 2012. OWNERS MAY CONTACT VOLVO CARS AT 1-800-458-1552.
Engine and Engine Cooling10V579000
Filed Nov 17, 20106,046 vehiclesVolvo Cars Of N.a. Llc.
Defect. VOLVO IS RECALLING CERTAIN MODEL YEAR 2011, S80, S60, XC70 AND XC60 VEHICLES. THE SOFTWARE CALIBRATION FOR THE FUEL CUT-OFF FUNCTIONALITY IN THE ENGINE CONTROL MODULE (ECM) IS TOO SENSITIVE.
Risk. SUDDEN ENGINE STALL COULD OCCUR INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL UPDATE THE ECM AND TCM WITH NEW SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE DECEMBER 10, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552 OR AT [email protected].
Air Bags › Frontal10V489000
Filed Oct 13, 20109,746 vehiclesVolvo Cars Of N.a. Llc.
Defect. VOLVO IS RECALLING CERTAIN MODEL YEAR 2010-2011 S80, XC70, MODEL YEAR 2011 XC60 AND MODEL YEAR 2010 V70 VEHICLES. THERE MAY BE AN INTERMITTENT FAULT IN THE DRIVER'S AIRBAG CLOCKSPRING WIRING CONNECTOR FOR THE SUPPLEMENTAL RESTRAINT SYSTEM.
Risk. IN THE EVENT OF A CRASH, THE DRIVER'S FRONTAL AIRBAG MAY NOT DEPLOY AS INTENDED OR AT ALL, AND THEREFORE WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER, INCREASING THE RISK OF INJURIES.
Remedy. DEALERS WILL INSTALL A METAL SHIM IN THE DRIVER'S AIR BAG CLOCKSPRING WIRING CONNECTOR. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
What owners reported
Newest filings
Engine
Filed Mar 10, 202125,000 milesCO
TL* THE CONTACT OWNS A 2011 VOLVO S80. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, THE STABILIZATION WARNING LIGHT ILLUMINATED AND STARTED FLASHING. THE STEERING WHEEL FAILED TO MOVE AND VEHICLE LOSS POWER. THE CHARGING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED PEDERSEN VOLVO CARS (4455 S MASON ST, FORT COLLINS, CO 80525, (970)223-8500) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE CONSUMER STATED SHORTLY AFTER PURCHASING THE VEHICLE THE "CHARGING SYSTEM FAILURE" WARNING LIGHT WOULD INTERMITTENTLY ILLUMINATE WHILE DRIVING. THE VEHICLE HAD AN INCIDENT IN WHICH IT WOULD NOT POWER ON. THE BATTERY WAS REPLACED. THE CHARGING FAILURE LIGHT CONTINUED FLASH. THE ALTERNATOR WAS REPLACED, BUT THE FAILURE PERSISTED. THE CONSUMER THEN EXPERIENCED A TOTAL SYSTEM FAILURE WILE DRIVING. IT WAS DETERMINED THE BATTERY WAS DEFECTIVE. THE BATTERY WAS REPLACED, BUT THE WARNING LIGHTS RETURNED. IT WAS DETERMINE VIA SERVICE BULLETIN FROM 2015 THE BATTERY AND ALTERNATOR LOST COMMUNICATION. THE FAILURE WAS DUE TO THE ANTI TAMPER UNIT. THE MANUFACTURER WAS CONTACTED, BUT DID NOT OFFER ANY ASSISTANCE. HOWEVER, THE DEALER OFFERED A 15% DISCOUNT.
Seats
Filed Feb 10, 202115 milesVA
DRIVER SEAT BELTS HAS FAULTY HOOKS. SEAT BELT POPPED OPEN WHILE DRIVING AND COMING TO QUICK BRAKE TO AVOID BEING HIT BY ANOTHER CAR. THE SUDDEN STOP CAUSED MY SEAT TO SHIFT POSITION. I TRIED TO MOVE SEAT BACK INTO POSITION IT DID MOVE. THE SEAT WAS PERMANENTLY LOCKED IN THE POSITION WHICH RENDERED ME KNEES CRAMPED ON STEERING WHEEL. I BUCKLED MY SEAT BELT BACK AND SLIPPED OUT AGAIN. THE DRIVERS SEAT & SEAT BELT STILL MALFUNCTIONING.
Electrical System
Filed Jan 11, 201666,000 milesGA
TL* THE CONTACT OWNS A 2011 VOLVO S80. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO SWITCH GEARS. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM FAILED AND NEEDED TO BE RESTARTED. IN ADDITION, THE BATTERY CABLE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
Electrical SystemFire
Filed May 21, 201312,000 milesMI
WHILE DRIVING BETWEEN 35 TO 40 MILES PER HOUR FOR APPROXIMATELY 5 MINUTES, I BEGAN TO SMELL SOMETHING BURNING. THERE WAS NO ENGINE NOR TEMPERATURE INDICATOR LIT UP ON THE DASH. ASSUMING IT WAS FROM A PASSING VEHICLE, I CONTINUED TO DRIVE FOR 1 TO 2 MINUTES. THEN LOOKING IN THE REAR VIEW MIRROR, I COULD SEE BLACK SMOKE COMING FROM THE TRUNK. UPON OPENING THE TRUNK, THE CAR BURST INTO FLAMES. THE FIRE SEEMS TO HAVE STARTED IN WIRING LOCATED IN THE TRUNK THEN PROCEEDED THROUGH TO THE SPEAKER IN THE BACK SEAT. EVEN AFTER TURNING OFF ENGINE, THE FIREMAN ON THE SCENE NOTICED THAT THE RADIO AND AIR CONDITIONING WERE STILL RUNNING. THE BATTERY HAD TO BE DISCONNECTED TO SHUT ELECTRICAL ITEMS OFF. *TR
Air BagsCrash2 injured
Filed Oct 15, 201234,000 milesTX
TL* THE CONTACT OWNS A 2011 VOLVO S80. THE CONTACT WAS SITTING AT A COMPLETE STOP WHEN A PRECEDING VEHICLE REVERSED AND ABRUPTLY CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED SEVERE INJURIES TO THE RIGHT ARM, SHOULDER AND NECK. IN ADDITION, THE PASSENGER SUSTAINED WHIPLASH. A POLICE REPORT WAS FILED OF THE INCIDENT. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE FROM THE SCENE OF THE CRASH. THE VEHICLE WAS TAKEN TO A COLLISION CENTER AND REPAIRED FOR THE FRONT END DAMAGE. THE DEFECTIVE AIR BAGS HAD NOT BEEN REPAIRED. THE CONTACT STATED THAT IN 2011, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 10V489000 (AIR BAGS:FRONTAL) ALTHOUGH THERE WAS NO MALFUNCTION WITH THE AIR BAG AT THAT TIME. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. ..UPDATED 11/14/12 *BF UPDATED 11/14/12
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 30, 2020. Source: NHTSA Office of Defects Investigation.