Filed Nov 8, 2010416 vehiclesVolvo Cars Of N.a. Llc.
Defect. VOLVO IS RECALLING CERTAIN VEHICLES EQUIPPED WITH GARMIN 760 PORTABLE GLOBAL POSITIONING SYSTEM (GPS) UNITS BECAUSE THE BATTERIES ON THOSE UNITS MAY OVERHEAT.
Risk. AN OVERHEATED BATTERY COULD LEAD TO A FIRE.
Remedy. VOLVO ADVISES OWNERS TO PLEASE STOP USING THE GARMIN PORTABLE GPS DEVICE IMMEDIATELY, AND VISIT THE GARMIN WEBSITE TO DETERMINE IF THEIR UNIT IS AFFECTED. THE UNIT'S BATTERY WILL BE REPLACED WITH A NEW BATTERY AND A SPACER WILL BE INSERTED ON TOP OF THE BATTERY NEXT TO THE PCB. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 18, 2010. OWNERS MAY CONTACT GARMIN AT 866-957-1981 OR VISIT GARMIN'S WEBSITE AT WWW.GARMIN.COM/NUVIBATTERYPCBRECALL.
Service Brakes, Hydraulic › Foundation Components › Master Cylinder07E023000
Filed Mar 29, 200713,128 vehiclesCardone Industries, Inc.
Defect. CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
Risk. LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Vehicle Speed Control06V441000
Filed Nov 15, 2006170,099 vehiclesVolvo Cars Of N.a. Llc.
Defect. ON CERTAIN PASSENGER VEHICLES, A COMBINATION OF THROTTLE POSITIONING SENSOR IRREGULARITIES, A DIRTY THROTTLE HOUSING, AND/OR INEFFICIENT SOFTWARE CALIBRATION MAY CAUSE A WARNING LAMP TO LIGHT AND THE SUBSEQUENT ONSET OF LIMP HOME MODES.
Risk. THIS RESULTED IN A HIGH NUMBER OF VEHICLES GOING INTO THE LIMP HOME MODE WITHOUT NEED.
Remedy. DEALERS WILL INSTALL THE CURRENT SOFTWARE UPGRADE ONTO THE INVOLVED VEHICLES. THE RECALL BEGAN ON DECEMBER 29, 2006. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
Engine and Engine Cooling › Cooling System › Fan04V451000
Filed Sep 13, 2004149,799 vehiclesVolvo Cars Of N.a. Llc.
Defect. ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, SOME ELECTRIC COOLING FANS MAY OVERHEAT POTENTIALLY CAUSING HEAT DAMAGE AND, IN RARE INSTANCES, A FIRE IN THE ENGINE COMPARTMENT.
Risk. A FIRE IN THE ENGINE COMPARTMENT COULD OCCUR.
Remedy. DEALERS WILL REPLACE THE COOLING FAN. THE RECALL BEGAN ON NOVEMBER 29, 2004. CUSTOMERS SHOULD CONTACT VOLVO CARS AT 1-800-458-1552.
Suspension › Front › Control Arm › Upper Ball Joint00V238000
Filed Aug 24, 200049,488 vehiclesVolvo Cars Of Na, Inc.
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. OVER TIME, THE BALL JOINT BETWEEN THE FRONT WHEEL KING PIN AND THE SUSPENSION LINK ARM, CAN EXPERIENCE INCREASED LOOSENESS.
Risk. THIS CONDITION COULD AFFECT THE BALL JOINT'S DURABILITY AND PERFORMANCE.
Remedy. DEALERS WILL REPLACE BOTH FRONT BALL JOINTS.
What owners reported
Newest filings
Vehicle Speed Control
Filed Nov 18, 2022120,000 milesOH
The contact owns a 2000 Volvo S80. The contact stated that while at a complete stop, the vehicle intermittently hesitated in responding while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated during the failure. The contact called the dealer and the manufacturer and was informed that the vehicle was not included in NHTSA Campaign Number: 06V441000 (Vehicle Speed Control) which he linked to the failure. The vehicle was not repaired. The failure mileage was approximately 120,000.
Air Bags
Filed Aug 27, 2020119,375 milesVT
SWAPPED BATTERY AT O'REILLY'S AUTO PARTS. ALL MANUFACTURER SAFETY PROTOCOLS FOLLOWED. AFTER SWAPPING OUT W/NEW BATTERY: CLIMATE CONTROL MODULE NOT WORKING- SRS AIRBAG 'SERVICE URGENT' ERRORS. VOLVO QUOTING $2500 TO REPLACE CCM, $800 FOR REBUILD-PROCESS. DIM IS ALSO FRIED. NO HEAT OR A/C- AIRBAG ACCIDENTAL DEPLOYMENT RISK. QUICK SEARCH ONLINE SHOWS THIS IS A VOLVO ISSUE SPECIFIC TO S60, S80 & XC70 MODELS (ALL YEARS) FILED COMPLIANT W/VT STATE AG- CAP 2020-07438 ORIGINAL REPAIR ORDER ATTACHED
Service BrakesCrash3 injured
Filed Sep 11, 2018NJ
I WANT TO MAKE YOU AWARE OF A VERY SERIOUS CAR ACCIDENT THAT MY MOTHER HAD ON 9-5-18. SHE WAS DRIVING HER 2000 VOLVO S80 WHEN HER CAR BEGAN TO ACCELERATE ON ITS OWN. SHE WAS NOT ABLE TO CONTROL THE CAR. MY MOM HAD HER FOOT ON THE BRAKE BUT THAT DID NOT STOP THE VEHICLE. UNFORTUNATELY, AT THAT POINT THE CAR WAS OUT OF CONTROL HITTING AND BANGING UP ALL THE CARS AROUND IT. THEN THE CAR FINALLY SMASHED INTO ANOTHER CAR STOPPING THE OUT OF CONTROL CAR. MY MOM WAS SERIOUSLY HURT AND TAKEN TO THE HOSPITAL. SHE HAD EMERGENCY SURGERY TO REPAIR HER AORTA THAT TORE FROM THE CRASH. SHE ALSO BROKE HER STERNUM. I AM DEVASTATED BY WHAT HAPPENED TO MY MOM. I FEEL THAT IT IS EXTREMELY IMPORTANT THAT YOU AND VOLVO ARE MADE AWARE OF THIS TRAGIC SITUATION THAT OCCURRED BY THIS VOLVO S80.
Fuel System, Gasoline
Filed Dec 22, 2015181,000 milesAZ
VEHICLE HAS THE SMELL OF FUEL. THE 2001-2005 MODELS HAVE A RECALL FOR THIS SAME ISSUE BECAUSE OF THE PLASTIC ON THE FUEL PUMP FLANGE CRACKING. MANY OWNERS OF THE 2000 MODELS ARE REPORTING THIS ISSUE. THE FUEL PUMP IS THE SAME USED ON THE 2000 YEAR MODEL AS THE 2001-2005 SO THE 2000 SHOULD BE PART OF THE RECALL ALSO. THE SMELL OF FUEL IS NOT JUST UNPLEASANT BUT DANGEROUS. I HAVE A 11 MONTH OLD SON WHO RIDES IN MY CAR AND IT WOULD BE TRAGIC IF SOMETHING HAPPENED TO MY FAMILY OR SOMEONE ELSE. YOU CAN SEARCH GOOGLE AND SEE MANY OTHER OWNERS REPORTING ISSUES IN THE 2000 MODEL VOLVO S80. PLEASE DO SOMETHING ABOUT THIS. THANK YOU! *TR
Electrical System
Filed Nov 7, 2015CA
I WAS DRIVING AND MY CAR LIGHTS AND ALL THE ELECTRONIC STOP WORKING AND TURN OFF
Fuel System, Gasoline
Filed Oct 14, 201565,000 milesNJ
TL* THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT NOTICED A FUEL ODOR NEAR THE REAR SEAT OF THE VEHICLE AND THE FUEL GAUGE INDICATOR DRASTICALLY DECREASED. THE CONTACT DISCOVERED AN EXCESSIVE AMOUNT OF FUEL LEAKING ON THE GROUND NEAR THE REAR SIDE OF THE VEHICLE UNDER THE FUEL TANK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FLANGE WAS CRACKED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATE 01/15/16 MA UPDATED 02/04/16. *JB UPDATED 03/04/16*LJ UPDATED 03/14/16.*JB
Visibility
Filed Mar 27, 2015TN
MY DRIVER SEAT BELT JUST LOCKED UP AND I AM UNABLE TO GET IT TO RELEASE. ALL OF THE HOUSING INSIDE CAR APPEARS TO BE CRACKING. I HAVE HAD THE TWO FRONT WINDOWS REPAIRED OVER AND OVER AGAIN. AND NOW I CAN'T EVEN LET MY FRONT WINDOWS DOWN. I HAVE ALSO PAID TO HAVE THE THROTTLE BODY REPAIRED. NOT TO MENTION HOW MANY TIMES I HAVE HAD TO REPLACE THE O2 SENSORS. *TR
Fuel System, Gasoline
Filed Oct 14, 2014CA
WITHIN THE PAST FEW DAYS, I'VE GOTTEN MANY COMPLAINTS ABOUT THE FOUL SMELL OF GASOLINE LINGERING ON MY VEHICLE. SURE ENOUGH, I TAKE IT TO A MECHANIC AND THE FUEL PUMP IS VISIBLY MOIST ON THE EXTERIOR FROM AN OBVIOUS FUEL LEAKAGE. I RESEARCHED "VOLVO S80 FUEL PUMP" AND FOUND A RECALL IS IN PLACE. THE RECALL STARTS FROM 2001 MODELS AND RANGES UP TO 2005 MODELS AND IS DUE TO THE MATERIAL USED IN THE FUEL PUMP (RECALL CAMPAIGN 09V-483). SINCE MY VEHICLE IS A 2000 MODEL, MY LOCAL VOLVO DEALERSHIP SAID "I DO NOT MEET THE QUALIFICATIONS". MY CONCERN IS IF THE MATERIAL USED IN THE ASSEMBLY OF THE FUEL PUMP CHANGED FROM S80 2000 TO 2001 MODELS. I WOULD LIKE TO BE NOTIFIED WHAT MATERIAL WAS USED FOR S80 2000 MODELS VERSUS THE MATERIAL USED FOR S80 2001 MODELS AND MAKE SURE THAT THE MATERIAL FOR S80 2000 MODELS "MAY NOT DEVELOP CRACKS DUE TO EXPOSURE TO CERTAIN ENVIRONMENTAL CONDITIONS AND VARYING FUEL QUALITY" AS DOES THE S80 2001 MATERIAL. THANK YOU VERY MUCH. *TR
Fuel System, Gasoline › Delivery › Fuel Pump
Filed Sep 19, 2014125,000 milesMI
COMPONENT: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP THERE IS A STRONG SMELL OF RAW GASOLINE BOTH INSIDE AND OUTSIDE THE VEHICLE. GASOLINE IS DRIPPING FROM THE FUEL SYSTEM DIRECTLY BELOW THE POSITION OF THE FUEL PUMP. THE VEHICLE IS REGISTERED IN SARASOTA, FLORIDA, A WARM WEATHER CLIMATE. ALL INDICATIONS POINT TO RECALL NUMBER R220. THIS RECALL BEGINS WITH THE 2001 VOLVO S-80 AND THEREFORE DOES NOT INCLUDE MY 2000 MODEL YEAR. I CONTEND THAT THE RECALL SHOULD BE EXPANDED TO INCLUDE 2000 MODEL YEAR VOLVOS. V483000 VEHICLES IN WARM WEATHER CLIMATES MAY DEVELOP A FUEL LEAK CAR RECALLS VOLVO S80 RECALL 09V483000 VEHICLES IN WARM WEATHER CLIMATES MAY DEVELOP A FUEL LEAK ENGINE, JANUARY 15, 2010 REPAIRPAL EXPERT OVERVIEW OUR QUICK TAKE: VEHICLES OPERATED IN CERTAIN WARM WEATHER CLIMATES MAY DEVELOP A FUEL SMELL AND/OR LEAK. ORIGINAL RECALL FROM THE NHTSA MODEL YEAR(S): 2001, 2002, 2003, 2004, 2005 MFR'S REPORT DATE: JANUARY 15, 2010 NHTSA CAMPAIGN ID NUMBER: 09V483000 NHTSA ACTION NUMBER: PE09039. *TR
Fuel/Propulsion System
Filed Aug 27, 2014126,000 milesFL
TL* THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN TO SMELL OF FUEL. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE MECHANIC STATED THAT THE FUEL PUMP NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Engine
Filed Aug 21, 2014106,987 milesOH
WHILE STOPPING OR TURNING AT LOW SPEEDS THE CARS IDLE SPEED WILL FLUCTUATE FROM A COMPLETE STOP UP TO 1100 RPMS. MOST OF THE TIME BETWEEN 500 & 1100 RPMS ! WHEN THE CAR STOPS RUNNING WHILE I AM TRYING TO TURN A CORNER , THE POWER STEERING OF COARSE DOES NOT WORK AND ITS HARD TO STEER IT. I DID TAKE IT TO A VOLVO DEALER, & THEY SAID IT NEEDED A NEW THROTTLE SENSOR & COMPUTER SOFTWARE CHANGE, & IT WOULD COST ME $2400. I CAN'T FIND OUT IF ANY OF THE RECALLS HAVE EVER BEEN DONE #R155, R146, NHTSA I.D. #626114 & I.D. #10018801. THE PREVIOUS OWNER HAD THE CAR FOR THREE YEARS & DID NOT RECEIVE AND RECALLS NOTICES. MOST OF THE TIME THE CAR RUNS FINE, I HAVE DRIVEN IT OVER 40,000 MILES NOW WITH THE CHECK ENG. LIGHT ON & OFF. THE CHECK ENGINE LIGHT WILL STAY ON FOR A DAY OR TOO & GO OFF FOR THREE OR FOUR DAYS AT A TIME. I WOULD REALLY LIKE TO KNOW IF ANY OF THE RECALLS HAVE EVER BEEN DONE TO THIS CAR. *TR
Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jul 23, 2014126,000 milesCA
TL* THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT NOTICED A FUEL ODOR INSIDE THE VEHICLE AND THE FUEL GAUGE INDICATOR HAD DRASTICALLY DECREASED. THE CONTACT DISCOVERED AN EXCESSIVE AMOUNT OF FUEL LEAKING ON THE GROUND NEAR THE PASSENGER SIDE REAR TIRE DIRECTLY UNDER THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP FLANGE WAS CRACKED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Engine
Filed Jun 6, 201485,000 milesMA
TL* THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT INDICATED THAT THE DEFECT HAD OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 85,000.
Structure › BodyFire1 injured
Filed Dec 30, 2013117,000 milesFL
AS I WAS DRIVING I HEARD A BANG AND SAW SMOKE COMING FROM UNDERNEATH AND BEHIND THE PASSENGER SEAT AND QUICKLY FIRE SPREADING THROUGHOUT THE BACK OF THE VEHICLE. THE REAR WINDOW BLEW OUT. THE CAR WOULD NOT STOP AS I DROVE THE VEHICLE OFF THE STREET. I HAD TO THROW MYSELF OUT OF THE VEHICLE. THE ENTIRE VEHICLE WAS INFLAMED AND EXPLODED. *TR
Fuel/Propulsion System
Filed Aug 14, 2013173,000 milesVA
THIS CAR BEEN PARKED SINCE MID MAY 2012 WITH 2 PROBLEMS, CVVT & INLET HOSES. I HAD THE BATTERY CHARGED & THE INLET HOSE FIX, SO IT COULD GO INTO THE SHOP FOR INSPECTION. AUG.13 I PUT THE PLATES ON IT & DROVE IT FOR THE 1ST TIME AT NIGHT TO DROP IT OFF AT THE SHOP FOR INSPECTION. WHICH I HAD SPOKEN WITH 2 DAYS EARLIER.. THE MORNING OF AUG 14, I CALL THE SHOP AND WAS INFORMED MY CAR HAD A FUEL PUMP LEAK. I THAN CALL THE VOLVO CORP. CAUSE IT HAD ISSUE A RECALL FOR THE FUEL PUMP. JUST TO BE TOLD IT WASN'T ON MY CAR & I'M RESPONSIBLE FOR THE REPAIR.. THIS CAR GAVE NO WARNING OR SMELL OF GAS ABOUT A DEFECTED FUEL PUMP. THIS WASN'T AROUND THE CORNER DRIVE FOR ME. IT A BLESSING CAUSE THIS COULD'VE BEEN BAD...AS A WOMAN I LIKE TO KNOW, HOW IT WENT BAD JUST SITTING THERE?.. *TR
Air Bags
Filed Mar 1, 2013120,000 milesPA
TL* THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE AND EXITING, THE DRIVER'S SIDE, PASSENGER'S SIDE AND THE CURTAIN AIR BAGS DEPLOYED INADVERTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE TECHNICIANS COULD NOT DETERMINE A CAUSE FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND AGREED TO COVER THE COST OF THE REPAIRS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 135,000.
Air Bags
Filed Oct 26, 2012130,000 milesVA
I CHANGED THE BATTERY AND THE AIRBAG WARNING LIGHT WENT ON. WENT TO VOLVO DEALER AND WAS TOLD THAT CONTROL MODULE IS DEAD AND IT COST ME $900 TO REPLACE AIR BAG CONTROL MODULE. *TR
Electrical System
Filed Oct 25, 2012200,000 milesCA
WHILE DRIVING MY 2000 VOLVO S80 ABOUT 20-25MPH ALL THE SUDDEN LOST POWER TO ALL MY GAUGES, DASHBOARD LIGHTS, POWER WINDOWS, & POWER LOCKS. THE RADIO WAS THE ONLY DEVICE THAT WAS WORKING. THE FOLLOWING MESSAGE WAS DISPLAYED SRS-AIRBAG SERVICE URGENT. I HAVE NOTICED A DIFFERENCE ON MY BRAKE PEDAL THAT IT DOES NOT RESPOND AS WELL AS IT USE TOO THERE IS A SHORT DELAY WHEN STEPPED ON. BEFORE THIS INCIDENT I HAD NOTICED A CLICKING NOISE ON THE DRIVER SIDE WHEN A CAME TO A STOP LIKE A RELAY CHATTERING & ALSO THE AC WOULD COME ON WHEN THE CAR IS TURNED OFF. AT TIMES THE FOLLOWING MESSAGE WOULD APPEAR FREQUENTLY ALARM NEEDS SERVICING. I DON'T KNOW WHAT IS CAUSING THIS MALFUNCTIONS BUT IF ITS A MANUFACTURING PROBLEM VOLVO SHOULD BE LIABLE ON CORRECTING THE PROBLEM & PROVIDE US WITH A SAFE VEHICLE. *TR
Fuel/Propulsion System
Filed Sep 6, 2012100,000 milesNJ
TL* THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL PUMP AND THE FUEL ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 128,000.
Visibility/Wiper
Filed Jun 27, 2012146,000 milesGA
TL* THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE WINDSHIELD WIPERS BEGAN WORKING ON THEIR OWN. FOR THE DURATION OF THE DRIVE, THEY KEPT TURNING ON AND OFF INTERMITTENTLY. THE CONTACT HAD TO PULL THE FUSE TO STOP THE FAILURE AND COMPLETE HIS TRIP. THE DEALER WAS CONTACTED BUT OFFERED LITTLE ASSISTANCE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 146,000... UPDATED 08-07-12 *BF UPDATED 08/09/12
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 8, 2010. Source: NHTSA Office of Defects Investigation.