The vehicle continually displays an error stating "travel assist not available" and a loud tone sounds. This occurs up to 7 times in a row, or intermittently, as the vehicle is being driven. There is no detectable pattern for when this comes up - it happens when you first start the car, when you're driving in a parking lot, when you driving on the freeway, anywhere. The sound is so loud that it is startling each time it happens. It has become a safety issue to us because it is highly distracting and alarming. We have taken it to the dealership once for repair. They said they "reset" something, but it is continuing to happen and we cannot turn it off.
2022 Volkswagen Tiguan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2022 record →
While driving down our sloped driveway with nothing in front of us, the automatic braking kicked in and brought our car to a very sudden halt without warning. The passenger was wearing a seatbelt and got thrown forward, causing soreness and mild injury to his shoulders. The problem has not been examined by the dealership. We adjusted the sensitivity level of this system to low as a result.
“The car stumbles when cold, it will not accelerate. It does this for the first mile or two. Then it is OK. This has been happening for several months. The dealer says they hooked it up to their computer and can find no faults. It is very scary when trying to pull out into traffic or make a left turn into another street.” “After a cold start the car stutters and jerks on start up. The engine rattles and It kangaroos on acceleration while the revs fluctuate between 1000 – 1500 rpm but the car drives as if it were in limp mode causing it not to accelerate. This is a huge safety issue when you are trying to pull out onto a main street which causes others to break to avoid an accident. I’ve taken it into three different Volkswagen dealerships a total of 8 times but due to the car not having a dashboard light on or an error code they immediately told me the car was fine and there’s nothing they can do being they can’t replicate the issue.” “Vehicle regularly, stutters or hesitates strongly upon cold start. Throttle response under light to moderate acceleration results in hesitation or bucking. Situation starts to disappear after warm up. Always after sitting for extended periods of time or upon first started the day.” “When I leave somewhere it will stall very noticeably when giving it gas, to the point it won’t accelerate and feels like it’s not getting fuel for a second or two. It typically does it once and then drives normally. This happens almost daily and has done this since
From a cold start even with warming up the car, I can only drive so many feet before the car begins to hesitate as I proceed. It is as if the transmission cannot respond to the petal. At 25k miles, it is persistently getting worse and will visibly hop as I proceed. Then the transmission will finally remember how to drive and it won’t do it again until it sits for awhile. I make a left turn from my road where the cars are going 55mph. It’s an accident waiting to happen. Furthermore, it is the same problem that Volkswagen has been having for the previous years. The dealership claims this is what they do. Also that it’s normal for my low oil light to come on in between oil changes!
Cylinder #2 Misfire, Multiple Misfires. Codes P030200 and P030000 after car sat idle for 20 minutes. Dealer unable to recreate issue. Stating “bad gas” because they are unable to figure it out. Taking it to separate dealership for investigation/second opinion. Car is filled at same Shell gas station and has been for the past year. Bad gas is just not true. Several owners experiencing same issue and injector harness is being replaced. Please investigate.
2022 VOLKSWAGON TIGUAN- Consumer states "Approximately (6) months after purchase. I began having trouble with software module I took my vehicle back to the dealer for repairs on 11-29-2022 with one attempt but, to this date, the dealer has been unable to correct the problem. Attached is a copy of the repair order which document the dealership's attempt to repair my vehicle. This problem software module replacement (substantially impairs the use and value of my new vehicle) or creates a serious hazard.) Therefore, if you and/or your dealer are unable to correct this problem, I will expect you to REPLACE OR REPURCHASE) the vehicle pursuant to annotated. Please contact me on receipt of this letter to arrange a mutually convenient date and time for you to have an opportunity to inspect my vehicle and make necessary repairs."
When engine is cold, the transmission hesitates/stutters and then slams into gear. After a couple of minutes of driving, the issue stops. Turning the auto start/stop off does not have an impact on the hesitation/stuttering. This is a safety issue. Dealership claims they cannot replicate and no issues on computer diagnostics. Issue has been on going since it was purchased.
The acceleration of my vehicle has failed several times. The first major incident was when I was driving home across Main St and attempted to go on green as the stoplight changed. Initially, the car jerked and coasted a little bit but after several attempts to press the gas, it still did not go. Shortly after on 04/16/2023, I set up an appointment for my vehicle to be serviced on 05/01/2023 (this was the earliest appointment at the time). I also called Tom Bush Volkswagen in Jacksonville, FL to ensure I was scheduled for the right service and that this wasn't a user error. On 05/01/2023, I took my vehicle to be serviced and picked it up near closing. The technician I spoke to stated there were no issues found and the vehicle is "operating as it is designed to". I asked the technician what should I do in the future because I was sitting at a stop light and the vehicle did not move, even with my foot on the floor. He asked what kind of car I drove before and told me the computerized system in my car took a few minutes to communicate with the rest of my car for it to accelerate. He then proceeded to tell me that if it continues to happen to keep track and maybe get a video of the occurrence. I purchased this car new off the lot in August 2022 and started having this issue around 10000 miles. Yesterday this happened again in the parking lot, causing the car to jerk profusely. I'm afraid this issue will cause me to have an accident before there is a resolution. Both times of these
My 2022 VW Tiguan 2.0T has delayed acceleration, hesitation, and often bangs into gear at start up. This issue can easily cause an accident when merging into traffic due the lack of reliable acceleration. I have had the vehicle to the dealer and they have found no problem. However, when pressed about internet reports of such problems with the 8 speed transmission they do acknowledge they have heard similar reports. They note there are no repair solutions from VW.
. The "travel assist not available" alert goes off intermittently while driving for over a year now, sometimes 15-20 times in the span of 10 minutes which also makes a loud noise that cannot be disabled and is causes me to be startled and distracted while driving - nearly resulting in wrecks multiple times. I have taken the car to the dealership many times to resolve this - only for them to tell me they "can't find the issue" and sending me off to drive an unsafe car. Finally on the last visit they discovered the steering column needs replaced but that is backorder and has no estimate for arrival. In addition to this - The entire "infotainment system" will stop working intermittently, sometimes for days at a time, meaning that the backup camera and driving modes cannot be adjusted at all because the screen is black and will not even power on. I have attempted to reset it as instructed with no success as there is not even power to the system. None of the safety features on the car work correctly or are able to be used - the lane/ travel assist features have not functioned properly since around 5,000 miles and everything else has gone downhill from there. I have attempted to resolve these issues with the dealership various times and have not once been presented with a resolution that actually solved the issue.
Today I loaded my son in his car seat, then put my purse in the front passenger sear, and walked to the driver side to get in and found my doors locked. My car was not turned on. Since buying the car in august I have never had this issue. Inside the car was my purse which held my key and cell phone. My son was stuck in a hot car for nearly 20 minute panicking while I asked a stranger to call the police and eventually downloaded the VW app on a strangers phone to use the VW app to unlock the car. I called the dealer and they told me the car shouldn’t lock when the keys are inside and the car is off. However they didn’t offer me a solution. Thank goodness for the stranger. By the time I got my son out of the car he was drenched in sweat. If I wasn’t in a populated area this could have been so much worse.
The transmission has frequent but not consistent issues in shifting, mainly after a cold start and within the first few minutes of driving. However, starting the engine and letting it warm up before driving has not completely resolved the issue. The issue is when trying to accelerate onto a main roadway, the power will drop off for a few seconds then engage again, and drop off for a few seconds, before stabilizing and providing consistent power. Since it is random when it happens, you are pulling into traffic and this happens, you are at risk of being hit by oncoming traffic since you cannot accelerate as you planned. It can also cause you to overcompensate and push on the gas harder, and when it engages you are accelerating harder and faster than you planned. I have contacted two Volkswagen dealers and they have told me that it is a learned transmission and resetting it may help (but this problem has been an issue since purchasing the vehicle), another told me to give it more time to warm up but if there are no warning lights on the dash they will not be able to fix anything or cover under warranty. It has not been inspected by the dealer because they say there is nothing to inspect without a warning light.
Amplifier sent out cyclical (~.5sec) full-range MAX voltage to every speaker. Nothing like dam near heart attack... 1. Hitting the HU power button (once) did not resolve - maybe a full infotainment shutdown (push and hold) would have resolved - but not confident as next step did not resolve either... 2. Shut down car did not resolve as I guess the amp still has power until the delayed power off cycle is complete..? 4. Pushing key fob button didn't work 5. disconecting bluetooth from phone didn't work. 6. Ultimately, had to disconnect the battery as the fastest resolution I knew would work to try and prevent further damage to the speakers (or anything else). I have video, but can't download for some reason. This has happened 5 times, I have video's of 3 of them. It is very scary not only to me, but people driving around me since the sound is so loud. It almost sounds like gunfire. I have had to pull over because it is painful to stay inside the vehicle.
Vehicle hesitates badly after a cold start, sometime several times before it goes away. I'm afraid I'll get hit pulling into traffic if not able to accelerate. No warning lamp, checked for fault codes, none stored. have tried several types of fuel as well as adding VW fuel treatment to resolve the issue. nothing has worked so far. The issue happens every time I start the car cold.
When car is out in reverse the backup camera will sometimes not display on the media console. Instead the media console will shut down and restart while the car is in reverse. This is a safety issue as cameras help view the rear of the vehicle. There was no warning lights given before media display shut off. Car was 11months old when issue started. Appears to be worse when it’s cold outside.
I have owned the vehicle since October 2022, currently ~4,400 miles. During second week of ownership, backup camera was blank upon startup and placing vehicle into reverse. A system reboot solved the issue, but several reboots have been required in subsequent months. Common that audio doesn't initiate (from any source) as well. Second issue - cold-engine acceleration is borderline dangerous as the vehicle can seem to bog down then lurch with sudden acceleration. After engine warms, this does not occur. Third issue - during straight-line driving, car sometimes changes gears for no apparent reason - sometimes not smoothly. Downshifting can skip gears far too often. Final issue - safety sensors (collision warning) have activated at least twice since owning (6 months) for no reason - looks like 'red space invader' in center of dash and loud chime comes on as well.
The contact owns a 2022 Volkswagen Tiguan. The contact stated that the air bag warning light illuminated without a passenger seated in the seat. Additionally, there was an audible sound heard. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000.
When unlocking the car the speakers will play a constant loud thud sound at max volume. The infotainment system will seize. Additionally, the sound system may play no sound from the speakers at all. The vehicle must be allowed to completely turn off in order to be fixed.
Got the car back from the shop still having same issue. The lane keep assist keep malfunctioning. Dealership is stating the have to order a whole new steering wheel second time in the shop for the same issue. The car also jars to the right when lane keep assist comes on.
I purchased this vehicle in June 2022 VW of Orlando North Florida. I had issues with salesperson [XXX] as he caught himself in lies. Anyway, my vehicle has 5,000 miles I keep in excellent condition I was going to detail and add some wheel options when I observed all 4 tires on this vehicle do not match. 3 are scorpions and 1 is Pirelli. Which means unbeknownst to me I’ve been driving this new Tiguan and suv with different tires. I was always aware especially vehicles awd should be fitted with the same tires. This is a violation, a safety hazard. I contacted VW of America, Vw Orlando and others I will take this incident complaint all the way to the President if I have to When I purchased this vehicle I was charged for ventilated front seats which was included in the car cost. A disclaimer read they are not installed even though there are buttons. The took off $200 I’m not a mathematician but a 2,000 option not connected with a $200 credit appears they made 1800 extra off me. I want this investigated, as a former law officer I know this is illegal and a very bad safety issue especially regarding the mismatched tires [XXX]. It appears this dealership is selling cars with dangerous tires what else did they cheat on. Thank you INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
When the car engine is cold, upon first acceleration, the car hesitates badly and has the tendency to lunge forward. It feels like it may stall. When I say cold, I mean when the engine has cooled down. This does not have to do with outside temperature. It happens when it's warm outside as well and the engine has cooled down. This issue appeared when I first took ownership of the vehicle in July of 2022. This poses a serious injury risk when making turns with oncoming traffic. It hesitates to the point that oncoming traffic may hit my vehicle if there isn't enough room for them to stop in time. The vehicle was inspected by the dealer and they were able to recreate the issue. Unfortunately, they said this is a known issue and they can't do anything about it. Diagnostics did not report any failure codes and the car computer firmware is up to date. I am fearful for my life and whoever is in my vehicle. Please look into this issue. I've done some research and found other VW Tiguan owners who are experiencing the same hesitation and were told by the dealer as well that they can't fix the problem.
While driving, the speakers suddenly started blaring a persistent noise at full volume. It nearly caused me to run the car off the road. I had to cover my ears while trying to find a place to safely pull the car off the road all while trying to plug my ears. Turning off the radio didn't stop the noise. Turning off the car and opening the door didn't stop the noise either. The noise finally stopped after the car had been sitting turned off for about a minute. My ears were ringing when I got out of the car. All in all, an extremely unsafe situation in the middle of the highway. Searching online later, I came across forum posts of other drivers with the same car experiencing the same issue.
At 13k miles the vehicle started saying travel assistant is unavailable and constantly beeping. I went in the VW Camelback to get it fix they had to order a part I bought it back today March 9th 2023 to get fixed had car all day they said it was steering module which they replace car still under warranty. As soon as I drove away the car popped up travel assist not working again and the car keep slamming in the brakes will driving. Taking it back to the shop yet again.
The car will not accelerate when cold, after it falls on it's nose when trying to accelerate, it then surges ahead. After the first few accelerations, it is fine. It is especially dangerous when we try to pull out of our home onto the busy street where we live. This has been an issue sine we bought the car and it seems to get worse with time. The dealer has tried to correct this problem with no success. The first time they said the could not duplicate he problem, the second time they said they adjusted the transmission, that made it worse.
Tiguan hesitates/bogs down while accelerating when cold - particularly while turning. Also noticed non-responsive acceleration with a warm engine while turning left across traffic several times. Unnerving behavior -- as it doesn't happen with any predictable frequency.
UNKNOWN component/system. After starting the car and placing it in drive/ pressing down on the accelerator, there seems to be a problem with the car as it feels as if the car is hesitating or lurching forward. The problem will usually only persist for a mile or two before going away. It almost always happens when cold started, but has also occurred when am starting the car again after having driven it for some time. It is dangerous because if I turn into a lane or cross traffic and this incident occurs, it may result in an accident. No, it has not been confirmed by the dealer that I am aware of. I have brought the vehicle in twice to VW and have been told it is a "cruise control" system issue the first time. And the second time told that I should just "let the car warm up" and there were no issues detected. There are absolutely no warning lights or other warning systems that appeared when the problem first started. The problem started about 2 months after I purchased the car and has continued since then.
Unknown
Windshield cracked from the driver side A pillar towards rear view mirror. The crack was about 18” in length and happened while parked at work. Windshield was facing the sun in the afternoon. The crack did cause a safety concern and was breaking federal and state DOT laws.
The vehicle hesitates and then jerks forward when accelerating from a stop. This symptom is more apparent when the vehicle is cold before it has warmed up. The car is available for inspection if requested. It put my safety and the safety of others at risk because the acceleration is unpredictable. This danger is apparent when trying to slowly pull through a crowded parking lot and the car accelerates abruptly or when you’re pulling into traffic and the car hesitates in front of oncoming cars. The dealers service department has said they are unable to reproduce the symptoms or they say it is a normal trait for that car. The vehicle has not been inspected by the manufacturer, police, or insurance representative. There is no warning lamp or indicators of system failures for this issue. This issue first appeared approximately 500 miles into ownership.
The contact owns a 2022 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the EPC warning light illuminated. Additionally, the vehicle was consuming an excessive amount of engine oil. The vehicle was towed to the dealer however, the mechanic was unable to duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 16,000.
When backing up the rear camera is on to see behind, when shifting into drive and headed forward the camera is still in the reverse mode and NOT showing the front of the car but still showing the rear view. Dealership said you have to push the camera button to get the front view after shifting to drive. This is crazy. And when the engine is cold it hesitates when accelerating until the engine warms up.
1-Most importantly, while driving my vehicle on 4 separate occasions I am alerted of possible impact or close vehicle and the car hard brakes by itself on 2 of theses malfunctions I was almost rear ended. 2- I was sitting in my vehicle on a phone call in my buildings garage and my windshield just cracked out of nowhere. Nothing hit my vehicle and a crack just started rising from the bottom of the Left drivers side straight across the center of my windshield . 3- on several occasions while driving my radio/gps display just blacked out and I had to reset it in order to get it back on. 4- my front suspension sounds like is is going to fall out of the car when I hit the smallest of bumps, it almost sounds like it was installed and never tightened up. 5- when it rains or snows the sensors on the vehicle start bugging out and alerting me of multiple hazards when in fact there is nothing near me. This issue may be related to the earlier mentioned statement #1 This could be a scary thing for some people.
My vehicle has been to the dealer multiple times for a well-known and common error: Travel Assist Unavailable. My dealer is saying that the steering wheel needs to be replaced, but the parts are 200+ on back order with no update on when they will come in. This is a major design flaw with this vehicle.
Since new (1/12/2022) the vehicle looses power when shifting between 1st and 2nd and/or 2nd and 3rd. This has been to the dealer several times and they always claim they can not duplicate the issue as it tends to be intermediate. I had to go to the dealer, drive the vehicle with the service manager and show him exactly what it does. I did that 3 weeks after the car was left with the dealer, this latest time, which it is currently still at the dealer for over a month now. Now they are telling me that this is how the transmission works and there is nothing they can do. This is dangerous! You don't know when it is going to happen and it doesn't matter if the car is warm or cold. You don't know, when pulling into traffic, if the vehicle is going to accelerate or not. Volkswagen claiming this is a normal function is a complete lie. They can't explain why it only happens randomly, but will just say it's "normal". It's unsafe and they need to do a nationwide recall and provide everyone who has an unsafe vehicle, a vehicle to drive until they are able to provide us with a vehicle that isn't dangerous to drive.
While driving the vehicle, frequent faults stating "travel assist is currently not available" display on the instrument cluster, along with a warning light. During this time, the travel assist features can not be used. The error occurs randomly, and can happen multiple times back to back - it is not uncommon for the car's warning sound to alarm 10 or more times in a 20 minute drive. Scans of the vehicles's modules show multiple communication errors stemming back to the "Control Module for Steering Wheel Touch Detention". After taking the car to the dealership for an official diagnosis, it was determined that the steering wheel is indeed faulty and must be replaced. The car had just under 6000 miles prior to being brought to the dealership for diagnosis.
Acceleration and shifting at low speeds (below 25mph) is unpredictable. The car will hesitate and then lurch forward in an unpredictable way when reversing up a slope and when starting from a stop, particularly on a hill. The unpredictable nature of the issue, and the tendency of the vehicle to lag and then surge creates a significant safety concern. We took the car to the VW dealer we purchased it from for service. They confirmed there is a problem, and said they have received other complaints. They reset some settings, this did not correct the problem. Since then we have experienced a clunking noise sometimes when the car is shifting gears at low speeds.
Tire pressure sensor seems to consistently read low tire pressure every month or so, adjust tire pressures and problem keeps happening. A month ago, I had a tire explode and I’m not sure if it was related to a faulty tire or from my improper tire gauge constantly giving me troubles. Bought the car in September 2022, and have replaced 2 Pirelli tires since. Now again my tire pressure is reading low in all my tires and the last time they fixed it was 12/23/22, hasn’t even been a month. I see they have had recalls on prior vehicles due to tire pressure loss detection issues. I have 4000 miles on my car.
Our new vehicle has intermittent acceleration hesitation issues since the day it was delivered to us at the end of August 2022. •We purchased the vehicle on 8/26/2022 •Went into Service at the Dealership on 10/5/2022 for “sluggish acceleration” issues (3-5 days) •Went back into Service on 10/31/2022 for “sluggish acceleration” issues (37 days) •Went back into Service for “sluggish acceleration” issues as of 12/20/2022 (21 days & counting) •Out of the 120 days of ownership, our new vehicle has been in Service for sluggish acceleration issues 53% of the time To date, the VW Dealership's Service Center has been unable to reproduce the sluggish acceleration issues; however, it definitely occurs when we drive it - and it is a safety concern.
Infotainment system fails to come on when car is first started. Depending on the outside temperature, it can take 30+ minutes for the system to start. The lower the temperature, the longer it takes. This means that when the car is used for local errands, the system might never come on in cold weather. Therefore there is no backup camera available for maneuvering in a car that has poor rear visability. The dealer, (Tracey Volkswagon, Hyannis, MA) took it for a day and said it worked fine for them. The day they had it was not cold.
When I leave somewhere it will “stall” very noticeably when giving it gas, to the point it won’t accelerate and feels like it’s not getting fuel for a second or two. It typically does it once and then drives normally. This happens almost daily and has done this since the car was bought new a few months ago. I have experienced this when pulling into traffic and the car not accelerating to get me up to a safe speed. It has not been inspected by a dealer at this time but several other owners of 2022 Tiguans are reporting the same issue. No warning lights are on or come on when the vehicle does this
Driver fell asleep and vehicle want off the road into a ditch that led to a stone wall protecting a culvert. Vehicle hit the stone wall and was launched into the air across the driveway where it came to a rest on its right side. I estimate that the vehicle left the highway at 45 mph (the cruise control setting) and hit the stone wall at approximately 25-30 mph. During this violent event all airbags deployed EXCEPT DRIVER'S AIRBAG located in the center of the steering wheel. I have a severely bruised and very painful sternum as a result. All systems were normal with no indication of a safety system fault.
During stops the start/stop system has failed to re-engage. This has resulted in the driver having to shift the vehicle into park and re-start the engine while in traffic. Obviously being stalled in traffic elevates the risk of being rear-ended
I purchased a VW 2022 Tiguan I reported the acceleration issue to the sales person at Norm Reeves VW Englewood fl. and I was told the acceleration issue would work it self out because of low fuel and air was in the fuel line. I brought the car in for a service check with under 350 mile on the vehicle. I was told the issue can't be duplicated. and nothing was wrong with the car. The second service appointment for the same issue was approx 1100 miles later now the acceleration issue was more severe. The car now sometimes goes non responsive when making a turn left or right coasting into the turn and then you try to accelerate and the gas pedal does down and nothing happens then suddenly the turbo kicks and takes off and it's a very frightening and dangerous situation . This issue is an accident waiting to happen.
Windshield cracked while stationary no impact. Glass is unavailable to replace due to demand as dealer states this model is having multiple failures of windshield.
INSTRUMENT CLUSTER AND INFOTAINMENT DISPLAY WERE BLACKED OUT IN DAY TIME FROM START UP AND FOR DURATION OF DRIVE APROXIMATE 2 HOURS. RESTARTING HAD NO EFFECT, TURNING LIGHTS ON AND OFF HAD NO EFFECT ON DASH DISPLAY. BRIGHTNESS OF DISPLAY IS CONTROLLED THROUGH INFOTAINMENT DISPLAY WHICH WAS NOT VISIBLE. AFTER 20 MINUTE SHUTDOWN AND RESTART DISPLAY WAS NORMAL AGAIN. CHECKING DISPLAY BRIGHTNESS SETTING, IT WAS NORMAL. i RESET IT TO VERY HIGH. 1 HR LATER WHILE DRIVING DISPLAY DIMMED AND BRIGHTENED REPEATEDLY OVER 5 MINUTE DURATION, THEN WENT DARK AGAIN FOR DURATION OF DRIVE, BUT DUE TO RESET OF BRIGHTNESS I COULD DIMMLY SEE SPEEDOMETER READING. PERHAPS IF I HAD A BLANKET TO COVER DISPLAY WHEN IT FIRST STARTED IT MAY HAVE BEEN VISIBLE BUT JUST EXTREMELY DIM. DURING THIS CONDITION BACKUP CAMERA DISPLAY ALSO BLACK.
I recently purchased my 2022 VW Tiguan new and have a problem with it having a bad hesitation at acceleration. This happens every time at a cold start, as well as at a warm start if it it sat for a few minutes after turning off. It has a terrible lag and bucking, at which point I have to accelerate hard to get it to go forward. This is a brand new car so should not be having these issues. I had our VW service department look at it in Twin Falls Idaho and was told they couldn't find anything.
I’ve had this car for 2 months. It’s brand new. On 4 separate occasions in 2 days, I reached a red light and came to a stop. When the light turned green and I attempted to accelerate, the acceleration was no longer working. There were several vehicles behind me each time this happened and they were stopped waiting for me to move. I had to turn the vehicle off and on again before it would work. Also right before this happened the infotainment system was blacking out.
Especially when the car is first started in the morning, the car will hesitate when pressing the gas pedal. It has happened when pulling into traffic, causing me to over accelarate to make up for the hesitation. Took to dealer and tech confirmed my observations but noted there are no error codes on the transmission.
I took possession of this vehicle on 7/08/2022 and have had multiple problems with the infotainment ctr, cruise control, homelink, wireless charging pad, etc. However the most serious problem occurred on 08/27 when while sitting at a stop light on a downward hill ( I was the front car with a line of vehicles behind me ) while attempting a left turn I accelerated to realize that the car had turned off and I was coasting into the middle of a busy intersection with no way to stop as cars behind me were attempting to turn left also. I attempted to coast off the side of road and out of the intersection as cars were flying around my vehicle, honking their horns and trying to avoid a collision with me. I had a passenger in the car, we were both terrified. The car was still in Drive and a warning message appeared that the vehicle must be manually restarted. The cross traffic started to drive through the intersection as I now had put the vehicle in park and restart and get the car out of the intersection and into a safe place. The day prior ( 08/26 ) the car had also shut down on me as I was pulled off the side of the road and attempted a left turn into a driveway ( while working on my job ). I went directly to my dealership and was told they would get me an appt the following week, however the same problem occurred the next day ( 08/27 ) which almost resulted in a crash. I was told by the dealership that it is a Start/Stop issue, that VW is aware of the problem however there is no fi
Vehicle regularly, stutters or hesitates strongly upon cold start. Throttle response under light to moderate acceleration results in hesitation or bucking. Situation starts to disappear after warm up. Always after sitting for extended periods of time or upon first started the day.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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