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2022 Volkswagen Tiguan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2022 record →

Engine
Filed Sep 10, 2025MA

My vehicle has a known manufacturing defect issue that has already been addressed in a Volkswagen Technical Service Bulletin (TSB) which results in an oil consumption issue with 2022 and 2023 Volkswagen Tiguan models. Vehicle problem was confirmed and repaired once by dealership however same oil consumption issue has happened again that was confirmed by dealership. Dealership presently is unable to repair because necessary replacement parts are unavailable at this time.

Electrical System
Filed Aug 31, 2025CA

This stalling issue has occurred three times so far, most recently on [XXX], while exiting [XXX] . Each time, the stall happens when I attempt to accelerate after coming to a complete stop in traffic, at a light, or at a stop sign. When it occurs, the vehicle will not move forward, and multiple rapid warning messages appear on the dashboard. The only way to recover is to shift into Park, power the car off, and then restart the engine. After restarting, the vehicle will usually operate normally, allowing me to continue driving. I brought to VW Dealership Pasadena -- they have been unable to diagnose the cause of stalling! Text from Dealership below! This happened exiting the freeway this is very dangerous. +1 (818) 293-1855: we cleared all codes and going to give the car back to you for now-the recall adhesive needs to cure till end of the day-pick up at 4pm --Ron Hancock Volkswagen Pasadena +1 (818) 293-1855: NO-will have a plan of action and we can discuss --Ron Hancock Volkswagen Pasadena INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Electrical System
Filed Aug 28, 2025CA

I have had several incidents where the forward collision activated for no reason. I didn’t keep track of dates because I did t realize I would need to. Then I began having other issues: Incident 1 June 7, 2025: i was driving down the road and lost all power. Car wouldn’t start back up. Got a jumpstart and didn’t have any issues like that after that for two months. Issue 2: July 3, 2025: Infotainment center went completely black. Callled dealership and they told me it wasn’t under warranty. July 11, 2025: backup camera came on in reverse. August 3, 2025: backup camera came on while in reverse. August 15. 2025: backup camera came on in reverse. August 27, 2025: went to start car for in morning and it start, just made strange sounds along with clicking. Put on battery charger for 20 minutes, started it and let run for a few minutes. It was fine after that. August 27, 2025: displayed the welcome to Volkswagen three times today. Backup camera came on. August 28, 2025: sitting in my car without power on and the welcome to Volkswagen displayed on infotainment screen.

Service BrakesCrash
Filed Aug 28, 2025IN

The car was in the cruise control with auto mode and it just veered to the left from a car in front and crashed into the median and totaled the car.

Engine
Filed Aug 24, 2025MI

VW Tiguan lost significant acceleration while driving on the highway. Vehicle check engine light came on. Felt like vehicle was going to stall and decelerated to a below highway required speed. Vehicle was inspected by a VW authorized service center and . Verified GFF found DTC's P0431, P04F0, P24D6, and P2101 were in fault mode. Significant oil leak also occurred. Failed component was crankcase pressure regulator and lower oil pan and gasket (due to increased pressure from failed PCV valve.) This was of great concern as the deceleration was significant while on the highway which could cause potential life threatening accidents.

Unknown or Other1 injured
Filed Aug 22, 2025CT

- The sunroof control panel has gradually peeled away from the foam on the roof of the car and is now dangling. It’s distracting and unsafe while driving. This is clearly a defect and safety hazard as it’s fallen while I’m driving and hit me in the head. It’s blocking the rear view mirror from full visibility. - Aside from it hitting me in the head as it’s fallen from the roof, it’s blocking by the rear view mirror entirely and blocking partial view out the windshield. I have had to use one hand to hold it up in place while driving. Multiple different kinds of tape have failed to hold it up and it continues to fall. - There are multiple posts and discussions in the Tiguan owner community that this is a known issue and has happened to many Tiguans. - It was briefly observed by a dealership but I was there for a much larger issue and they said they’d have to replace the entire panel. We did not do a full inspection or price quote at that time. I did reach out to VW corporate with photos and a description of the issue and they refused to help. - There were no warnings as this was not electrical or mechanical. The panel just peeled away from the ceiling and came apart at the seams. According to some research, perhaps heat can cause this defect to happen.

Engine and Engine Cooling
Filed Aug 19, 202510,000 milesNY

The contact owns a 2022 Volkswagen Tiguan. The contact stated that after an oil change, additional oil needed to be added to the engine. The oil light was illuminated. The contact stated that when the brake pedal was depressed, the vehicle was slow to respond. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was eventually diagnosed, and determined that the oil was leaking into the valve. The vehicle was repaired, but the failure recurred. While driving at an undisclosed speed, the vehicle began to smoke and then stalled. The brake lines were flushed. The contact had an altercation with the dealer and was banned from the location. The manufacturer was contacted, and opened a case, but declined a buyback. There was no additional communication. The failure mileage was approximately 10,000.

Electrical System
Filed Aug 5, 2025FL

I had unlocked the doors with the botton on the door handle with my key in my purse. I was putting my kids in the car and put the key in the car. I closed all of the doors with the key in the car and it automatically locked with the car off in the summer heat. Luckily my oldest was able to unlock the car from the inside. My other child is 2 and wouldn’t have been able to do it.

Engine and Engine Cooling
Filed Aug 4, 202530,000 milesVA

The contact owns a 2022 Volkswagen Tiguan. The contact stated that the vehicle was experiencing excessive oil consumption, which required the contact to add oil to the vehicle every 2 weeks. The check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed, but the cause of the failure could not be determined. The contact stated that while driving at approximately 15 MPH, the contact noticed blue-colored smoke coming out of the exhaust pipe. The vehicle was taken back to the dealer, where it was diagnosed that the cam phaser was leaking oil and needed to be repaired. The vehicle was repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 30,000.

Engine
Filed Jul 31, 202558,000 milesPA

The contact owns a 2022 Volkswagen Tiguan. The contact stated that while driving on a highway at 60 MPH, the vehicle unintendedly decelerated to 25 MPH. The Electronic Power Control system (EPC) warning light was illuminated, and the message "Max Engine Speed - 3,000 RPM" was displayed. The local dealer was contacted and informed the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that it was a known failure; however, no assistance was provided. The failure mileage was approximately 58,000.

Engine
Filed Jul 29, 2025NC

Subject: Vehicle Complaint – Excessive Oil Consumption and Potential Safety Risk To Whom It May Concern: I am writing to formally report an ongoing and concerning issue with my vehicle involving excessive oil consumption, which I believe poses both a mechanical defect and a potential safety risk to myself and others on the road. What Happened: The engine appears to be burning oil at an abnormally high rate, requiring top offs far more frequently than recommended under normal driving conditions. There is no visible external oil leak, and I have not modified the engine or used non-recommended oil. The component/system in question is the engine’s oil management system (including the piston rings, valve seals, or PCV system), and I am willing to make the vehicle available for inspection upon request. Safety Concern: This issue puts my safety at risk because: •I could unknowingly run the engine with dangerously low oil levels between regular oil changes. •This increases the chance of sudden engine failure while driving, particularly at highway speeds. •There’s also a fire risk if oil enters the combustion chamber or exhaust system. Inspection & Confirmation: The problem has been: •Reproduced and confirmed by flow Volkswagen of Greensboro during multiple service visits. •The dealership performed an oil consumption test, which showed the vehicle is consuming over the amount of quart(s) of oil per miles which exceeds industry norms. •The issue has not yet been inspected by the manufa

Engine
Filed Jul 25, 2025PA

I am experiencing a serious safety issue with my 2022 Volkswagen Tiguan involving delayed acceleration. The problem occurs intermittently but frequently: when pressing the gas pedal from a complete stop or low-speed situation (such as turning or merging), there is often a 5–10 second delay before the vehicle responds and begins accelerating. During this lag, the engine does not rev, and the vehicle does not move, leaving me and my passengers vulnerable in intersections, while turning into traffic, or merging onto highways. This issue has occurred multiple times since purchase, and has created multiple near-miss situations, including once where I attempted to cross a two-lane road and the vehicle did not move for several seconds after pressing the accelerator. Other drivers had to brake abruptly to avoid collision. I brought the vehicle to an authorized Volkswagen dealer twice. They were unable to replicate the issue and returned the car without repair. The third visit is currently being scheduled. No warning lights or diagnostic codes were present, and the dealer stated they could not reproduce the problem. Volkswagen has not issued a fix to my knowledge. The vehicle has not been inspected by police or insurance. There were no warning lamps or messages at the time of the failures. The issue began within the first few months of ownership and has persisted intermittently for the past several months. I paid $30,000 cash for this vehicle in 2023 and it is still under warranty. Th

Engine
Filed Jul 25, 2025OH

Excessive Oil Consumption: I purchased this Tiguan 2022 back on [XXX] in Florida and since I purchased it I have issues with this matter. I have reported my Tiguans consuming oil at a rate significantly higher than what's expected between oil changes and I was informed that is normal, yet I still did not get any resolution on this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Jul 24, 2025GA

I purchased this vehicle [XXX] and mileage was 78,921 at Hoover Volkswagen in Georgia. The carfax showed it had an oil change since the dealer had it in inventory. I drove the carfax showed about 2000 miles to 81,000 odometer miles and heard ticking noise so I checked the oil. It was 2 quarts low, I added 2 after calling the dealer and saying it’s my responsibility to top off the oil. I checked it again at appx 83,000 again it was 2 quarts low, I checked it at 85,000, 87,000, 89,000 and 90,000 each time it was 2 quarts low. I finally took it into the Hoover Volkswagen Dealership at appx 90,500 miles and traded it in for the oil consumption issue and lost $7000 because of tradein value of the oil consuming vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Jul 24, 2025GA

This vehicle has excessive oil consumption. I purchased it certified pre-owned under the manufacturer warranty still in effect. It had 36,847 mikes in the odometer. Having an issue with a prior 2022 Tiquan I checked the oil at 39,000 mikes, it was 2 quarts low and I added 2 quarts, I checked it at 41,000 again it was low 2 quarts. I took it to the dealer with 41,132 miles and had the perform an oil change at Hoover Volkswagen. Then, I checked the oil at 43,000 it was 2 quarts low and added it , due to the bad customer satisfaction I had with my sale of this vehicle and trade I had I took the vehicle to Jim Ellis Volkswagen of Kennesaw what said to do consumption test. I started the process with 45,111 miles on the odometer . The vehicle has an oil consumption issue.

Engine
Filed Jul 23, 2025MA

This vehicle has burned oil and needed regular additional oil fills between recommended oil change. We have taken the car to Volkswagen Northampton for regular oil changes who have never dealt with the oil leak or burning issue. As a result of this the car now at 64k miles needs a new engine. It has piston issues , timing belt issues, , communication modules between the eco and bmc issues, and cam shaft timing issues. Our mechanic is suggesting a new engine. VW of America will not assist us saying there is nothing they can do.

Engine
Filed Jul 18, 2025NY

Vehicle began burning oil with no visible leaks, severe engine hesitation when accelerating from stop at 42k miles. VW dealer tested and advised oil consumption was below the 1.2 quarts every one thousand miles (6 quarts for each five thousand miles, I am at 3 quarts every five thousand miles). that VW allows for this particular issue (piston rings are know to have issues) but mine are not bad enough to be fixed under warranty. Replacement of the piston rings is a significant out of pocket expense when your is within the warranty period. I have since miled out of warranty. And they also declined to cover it under my extended warranty. The acceleration issue is dangerous as when commuting daily to work on a 3 lane highway, when the stop and go traffic goes, and i don't, this poses a hazard to myself and the other drivers. the hesitation can last 10-20 seconds and the the car jerks to speed. This must also be causing increased emissions.

Unknown or Other
Filed Jul 14, 2025VA

My VW is leaking so much oil. I have been reading SO much about VW and lots of unhappy people in regards to the bills they have to pay to fix oil leaks, pct valves, upper and lower oil pans. One mechanic told me he'd never own a VW because of this leaking oil issue. Due to the extent of people affected, I was hoping there would be an extended warranty issued for people owning faulty 2018 - 2023 VW's. I was told this would be the next place to make a complaint. My car is only 3 years old! Of course I'm at 65k, just over the 50K warranty. Please consider urging VW to cover the costs associated with a well-known oil leak problem, PLEASE!

Vehicle Speed Control
Filed Jul 10, 2025TX

At 49,000 miles, all four spark plugs and ignition coils failed and had to be replaced due to engine stuttering and hesitation during acceleration. The check engine light first appeared as I approached a red light to make a timed left turn at a high-traffic intersection during rush hour. The malfunction caused my vehicle to struggle accelerating through the intersection, putting myself and others at risk. A certified mechanic confirmed the error code indicating faulty spark plugs and coils and replaced all components under warranty. However, the check engine light continued to reappear intermittently—sometimes turning off for a week after restarting the engine, other times staying on for extended periods. Despite the initial replacement, the same code concern persisted, and the mechanic replaced the components again under the parts and labor warranty. When the issue continued, I took my vehicle to my regular trusted mechanic, who performed a more in-depth diagnostic. They discovered an excessive and unusual amount of carbon buildup in the fuel injectors, which was likely triggering the engine code and causing drivability issues. This diagnosis resulted in an additional repair expense of nearly $700. The vehicle has not been inspected by the manufacturer, police, or insurance representatives, but the failed components are available for inspection upon request. These issues are unexpected given the vehicle's low mileage, age, and regular maintenance. Total repairs reached nearl

Engine
Filed Jul 9, 2025MA

My Volkswagen Tiguan suddenly and without warning blew a large amount of smoke out of the exhaust along with oil while driving at highway speeds - causing the cars behind me to lose visibility and possibly be covered with oil further reducing their visibility due to the VW manufacturers faulty crankcase breather/pcv valve. After this happened the car dash lit up with warnings and went into "limp mode" where I was not able to exceed 2500 rpm which is very dangerous when on the highway - luckily for my safety at this point I was on a side road. When I checked the engine I found no oil was left in it, it had been sprayed all underneath and up the back, which reduced visibility in the window. I was responsible for towing it to the dealer and was given no loaner despite being under warranty. Leaving myself and children without a vehicle. The dealer confirmed that my VW Tiguan had a faulty crankcase breather which caused over pressurization and pushed up the valve seals and cracked the oil pan. They only replaced those things and not the fouled spark plugs or oil filter from the crankcase breather failure which can cause more engine damage and dirty emissions.

Engine
Filed Jul 8, 2025DC

Oil leak from PVC malfunction Causing stalling, over heating and a huge amount of oil consumption of vehicle. This poses a safety hazards for consumers who commute more than 25 miles to work , drs appts in rural areas etc. I have purchased well over $300USD in the last month on oil alone, taking away from house hold budgets and maintenance of said vehicle. The operant e of making home to our Family's as consumer priority and this is A MAJOR RISK. Made a used car purchase of a 22 Tig for my family and I( 2kids and an [XXX] elderly Grandmother). 3mnths with less than 60k miles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Structure › Body
Filed Jun 18, 2025NY

Rear sunroof glass spontaneously shattered while driving, no rock struck the glass.

Engine
Filed Jun 10, 2025CO

Excessive oil consumption. Noticed oil consuming at abnormal rate about 1 1/2 years ago. Took it to dealership for diagnosis in July 2024 and was told Cylinder Head needed to be replaced. In the meantime, I was told to frequently check and refill oil as needed. The part was backordered until February 2025 when I went in again for replacement where the dealership completed additional diagnosis. It was decided the cylinder head did not need to be replaced and only the valve seals. These were replaced in February 2025. My oil light came back on after about 2,000 miles on April 30th, 2025. The oil was about a quart low. I topped it off. 3 weeks later the oil light came on again. I checked the oil level on May 24th and only the very tip of the dipstick had oil on it. I filled it up by 2 quarts. I contacted VW May 26th to schedule maintenance appt. On June 6th, I checked oil level again before driving to drop off my vehicle and the vehicle was a quart low.

Engine
Filed May 30, 2025NY

My vehicles started to consume large quantities of oil. Although VW allows for 1.2 quarts per 1000 miles, putting oil in every 1500-1800 miles is very costly and is probably damaging my engine and increasing emission. The Atlas has the same problem and was the subject of a recall. They did a consumption test for free but said i was at an acceptable level. Driving over 500 miles a week for work is becoming very costly and my warranty period is ending soon.

Electrical System
Filed May 21, 2025SC

The car will constantly alarm “travel assist currently not available “. Lane assist is not turned on. It will alarm and shut off and alarm again. There are times when is will alarm 10-15 times in less than a minute. It will also alarm when in park. The alarm is often distracting, irritating and create alarm fatigue. I am unable to have a 5 minute conversation on the phone without having to hang up during your the alarm constantly going off.

Engine
Filed Apr 30, 2025RI

I am experiencing excessive oil consumption in my Volkswagen Tiguan. I took my vehicle to one authorized dealership which diagnosed the issue as "pushed up" valve seals and recommended replacement. Seeking a second opinion at another authorized dealership, they diagnosed the problem as requiring a full cylinder head replacement. This significant discrepancy in diagnosis is concerning. I also experienced a significant delay in receiving critical service invoices (dated March 28th and April 14th, received on April 28th), raising concerns about timely notification of potential safety issues. Furthermore, I am aware of a publicly known class action lawsuit regarding excessive oil consumption in the 2022 Volkswagen Tiguan, suggesting this may be a broader issue. My attempts to resolve this with Volkswagen of America have been unsuccessful, with representatives refusing to escalate my concerns and hanging up on me. The potential for misdiagnosis and inadequate repair of the excessive oil consumption issue could lead to severe engine damage, including stalling or seizure while driving, thus increasing the risk of an accident and jeopardizing the safety of myself and others. Furthermore, the significant delay in receiving important service invoices raises concerns that I may not be promptly informed of critical safety recalls or maintenance needs, further increasing the risk of operating an unsafe vehicle.

Engine
Filed Apr 24, 2025TN

Upon first cranking the vehicle, vehicle has excessive stuttering while accelerating after driving forward. Occurs after car is parked for 1 hour or more most often. Uphill, downhill, flat all the same. Acceleration causes stuttering for the first few minutes of operations. If you do not disable the start stop feature, prolonged stops at red lights cause the same issue and can lead to serious dangerous pretense for accidents while on the roadway. You have no ability to accelerate out of the way of harm until it smooths out. There is also an intermittent engine light that flashes until engine restart but does not record a DTC code. I suspect foul play in the ECU from VW. They are aware and tracking this issue but offer no solutions. Dealers will not service without DTC code and then it’s not repaired still. This is a severe issue for owners. Issue present for nearly a year now with no resolve.

Forward Collision Avoidance › Adaptive Cruise Control
Filed Apr 18, 2025CA

Steering wheel Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. After speaking with the maintenance department at my VW dealership, they indicated that this is a widely known problem that is remedied only with the replacement of the steering wheel. There are several other sensors that are triggered by the same issue I was told by the maintenance department. They are uncertain at this time if it impacts the airbag system which is another potential safety concern. The steering wheel can only be ordered after inspection by the maintenance department and there is shortage and/or back order of the part to fix the problem.

Forward Collision Avoidance › Adaptive Cruise Control
Filed Mar 31, 2025FL

Travel assist not available warning is showing multiple times when driving. I start the car, start driving and no issues. Then randomly the warning issues shows up along with an audible alert. It appears to be an issue with the steering wheel as several online posts indicate VW replaced the steering wheel to resolve the issue, only to have it show up again, several months later.

Unknown or Other
Filed Mar 16, 2025GA

The car vibrates excessively when in drive or reverse and the brake is being held. Vibrations stop if car is put in neutral. Car also hesitates when driving. And is a major safety issue when driving. The vibration is also in my opinion a safety concern because it’s causing excessive wear and tear on other parts of the car. The dealership acknowledged that there’s excessive play or wear in the dogbone mount but refused to replace it because I was told that part should be bad because there’s less then 30k miles in the car. But I am still having the same problem with the vehicle and have had it in the dealership service department where they will keep the vehicle for a few days and then tell me they can’t find anything. The most recent visit to the dealership they never even test drove the vehicle and I even had the service rep Sit in the loaner and then sit in my vehicle to feel the difference between the two which is extremely obvious and he refuses to acknowledge it.

Engine
Filed Mar 6, 2025VA

At roughly 750 mi, we got a notice the engine oil was low. As soon as we got home we took it to the dealership and they told us that oil burning was normal. Since December of 2021 we have taken the car to the dealership multiple times about this issue and they have refused to acknowledge there was a problem. Last week we took the car to another dealership and they tell us oil has destroyed the cylinders and other parts of the engine and we need to literally replace the entire engine.

Steering
Filed Feb 18, 2025MD

There is a continuous alert stating "Travel Assist not available" even though Travel Assist is actively on, working, and exterior sensors are clear and clean. A Volkswagen dealer confirmed that it is due to faulty sensors in the steering wheel. There seem to be hundreds of people who have reported the same issue over several years, yet there has not been a recall yet for this issue.

Engine
Filed Feb 2, 2025NY

The rate of oil consumption is very high. VW claims that the rate of consumption is within the 1200mile/liter limit, but 3500 miles after an oil change, the check engine oil light has come on again, with oil limits at the bottom of the dipstick.

Engine
Filed Jan 18, 2025OR

Over consuming oil beyond specs

Back Over Prevention › Rearview System Braking
Filed Jan 15, 2025NC

The car stalls and lags out when accelerating and appears to slip gears (daily). The dealership stated this is normal for the car to do, but it’s very scary and nearly caused me to be rear ended. The car turns off at a stop light (unexpected ) and has to be restarted. I am experiencing jerking and sputtering of the vehicle when at a complete stop. First the car indicates the start/stop function is deactivated, then the car produces a message stating the engine speed max is 2500 rpm. Then the EPC light comes on and/or the check engine light. I initially took my car in to the dealership for maintenance (standard) in October. I have since returned 2 more times due to the same issue. Upon starting the car tokay, the car started jerking and this time the check engine light came on and continued to blink. The car started rattling loudly and I turned off the engine for about 10 minutes, called the dealership and they advised me to pay to have it towed if the issue persists. This will be the 4th time in 2 months. Each time the diagnostic stated the issue caused by “sensors” and the warranty allowed this to be fixed at no cost. I am also expecting unexpected blackouts of the infotainment system which prevent me from using the rearview camera for when in reverse.

Power Train
Filed Dec 28, 2024KS

My vehicle has been consuming oil at a rate of approximately 1 quart every 1,500 miles. The VW dealership I took my vehicle into reported that VW considers this “normal”. After arguing that any vehicle that will burn its entire oil reservoir between oil changes is not normal, they agreed to perform an oil consumption test which is currently underway.

Engine
Filed Nov 26, 2024NY

Ever since purchasing the car in 2021 I noticed it burns oil very quickly. Every time i would bring my car to my local body show before an oil change was do there was always no oil left. I finally brought the car back to VW and they told me it could be the shop was not using the right stuff which i knew was not true and they charged me for oil change and told me to come back if the problem continued. Sure enough 6 weeks later the oil light came on. I brought it back to VW and they told me the car has an engine oil consumption issue and they could keep the car from a week to 6 months

Engine
Filed Nov 1, 202436,000 milesNY

The contact owns a 2022 Volkswagen Tiguan. The contact stated that while driving at various speeds on several occasions, there was an abnormal amount of white smoke coming from the rear of the vehicle. The check engine and oil warning lights were illuminated. Additionally, the message "Add oil to the Engine” was displayed. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the cylinder head needed to be replaced and that oil needed to be added every month due to excessive oil consumption. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.

Unknown or Other
Filed Oct 29, 2024NH

My car uses more oil then it should and VW won’t fix it. Lawyer told me to fill out this form

Unknown or Other
Filed Oct 20, 2024UT

This incident occurred [XXX] at about [XXX]. My family and I were returning to Utah from an Arizona vacation. We were heading north on [XXX], in between Payson and Benjamin when the sunroof shattered. The sunroof was not open nor had it been open during the entirety of the vacation. My fiancé and I were both watching the road and did not see any debris nor rocks fly up and hit the sunroof. Our only explanation is that it exploded. The vehicle is available for inspection on request. I am thankful that no one was hurt inside the vehicle, but this could have potentially hurt my child who was in the backseat during this. If the fabric that blocks the sunroof had been pulled back, I am 100% positive that all passengers in the car would have been injured by the glass shards. I am going to call the dealership tomorrow when they are open and plan to call the non emergency phone number for the police to file an incident report, if they allow it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle Speed Control
Filed Oct 14, 2024MI

The powertrain control units (engine and/or transmission) exhibit concerning behaviors when accelerating from a stop. The actual vehicle acceleration and propulsive torque does not match driver demanded torque for an extended period of time. The amount of delayed reaction is longer when the vehicle is ‘cold’ meaning that the vehicle has not been running prior to driving for an extended period of time. There is some amount of initial acceleration that allows the vehicle to move into the road but then the propulsive torque seems to go away completely for 3-4 seconds. The torque delivered after this delay is then exponential which is again not matching what the driver is asking for. The unintended torque can put the driver at risk of being in a lane without the ability to accelerate out of danger in time. For the situation of having too high of torque can put the driver in danger of hitting an object because the driver was not planning to accelerate so aggressively. These two behaviors can compound on each other as well. When the driver experiences the too low of drive torque condition, the driver could apply more throttle to correct but this will only make the too high of drive torque condition worse. These behaviors occur after every drive-off from standstill. There is a TSB to help improve this behavior. There are no active faults or warning lamps. Many other owners and dealerships confirmed this same behavior. The occurrence date was set to the date of this complaint but the

Engine
Filed Sep 25, 2024FL

These vehicles have a really bad throttle response when trying to accelerate from a stop making a turn into traffic. If you try to push the accelerator pedal to accelerate quickly there is a huge delay in the response which will almost cause you to get into an accident. Please investigate and have Volkswagen correct the issue. This is a common issue with 2020 and newer VW tiguan, and Taos and Volkswagen has done nothing to improve it.

Electrical System
Filed Sep 25, 2024MS

Vehicle purchased 10.31.2023 at Volkswagen Jackson (Ritchey Automotive) in Jackson, Mississippi. During the course of normal vehicle operation, multiple Travel Assist system failures and alerts as documented within Volkswagen Technical Service Bulletin 2070207/1 occur. Three repair attempts have previously been performed by Volkswagen Jackson (Ritchey Automotive) in Jackson, Mississippi as documented by invoices dated 20 FEB 2024, 27 FEB 2024, and 12 MAR 2024. These efforts appear to conform with the previously cited Technical Service Bulletin 2070207/1 and confirm the defect(s) and/or nonconformity as per the Bulletin's summary of "48‐23‐ 01-Travel Assist Currently Not Available." The frequency and persistence of visual and auditory safety alerts pose significant hazards to the safety of the driver and vehicle occupants as an unnecessary distraction and nuisance in addition to the direct hazards of antecedent electrical malfunction and driver assistance system defects/nonconformity/failure. This matter has been discussed with dealership staff, yielding no productive resolution, and further assistance is being pursued through Volkswagen Customer CARE. All rights to resolution through alternative means are documented as expressly reserved.

Engine
Filed Sep 18, 2024OH

The PVC valve failed on my two-year-old Volkswagen Tiguan at 60,000 miles. As a result, the upper timing gasket was blown, the oil pan went bad, along with several other issues relating to gaskets, seals and sensors, causing an oil leak. This problem was confirmed by my local Volkswagen dealership, and is costing me over $2,000 out-of-pocket. The check engine light was extremely inconsistent - coming on and then going off for days at a time. This is a safety concern. Unfortunately, through research, I have found that many other Tiguan owners are experiencing the same problems, but it does not seem Volkswagen is willing to issue a recall.

Lane Departure › Warning
Filed Aug 30, 2024FL

Vehicle beeps non stop that the vehicle assist feature is unavailable. Multiple lights on the dash. Vehicle has been to the dealer 5 times to correct this issue and it remains not working.

Vehicle Speed Control
Filed Aug 30, 2024AZ

The extreme acceleration delayed in responding. It has happened on a few occasions causing me to have to quickly brake the vehicle once it finally responds to avoid hitting any traffic in front of me, but one of the occasions was When I tried to make a left turn in an intersection, I pressed on the accelerator and the car moved forward very slightly then stopped and would not move forward, I attempted to get the car to move as cars were then headed straight towards me and I pressed all the way down on the accelerator, after a few seconds it finally responded and jumped forward just in time for the cars coming towards me not to hit my car. After this I immediately took it into the dealership, they confirmed this was a known issue with the Volkswagen Tiguans as well as some Atlas’ however this was an issue with the computer in the car and they had attempted to fix the issue with an update to the computer but had no success therefore they had no way to resolve the issue and we would just have to take the car back as is. This issue put my life, my kid and my unborn child at risk as it would not move, after the dealership confirmed they knew this was an issue with this particular type of vehicle and saying they had absolutely no fix for it so therefore they would do nothing for us is completely unacceptable and when we bought the car no one informed us of this issues so I am very concerned there are many more individuals facing the same safety risk driving this vehicle and I feel

Unknown or Other
Filed Aug 13, 2024LA

SOS or emergency call feature malfunctioning. Requires deleting car from garage in VW connect app and reconnecting it. Functions well for a few weeks and goes out again. Dealership has been asking customers to replace an OEM part. Customers need to pay for this out of pocket. Multiple cars have this issue.

Engine
Filed Aug 8, 2024FL

After slowing down while driving, I pushed the gas pedal to continue with normal speed. Instead of picking up speed again, the RPM dropped, the car hesitated for a few seconds and than accelerated back to normal driving condition. In the meantime traffic was approaching from behind while I couldn't regain normal speed. Felt like I was stalled in yltraffic for a few seconds. Also, often while reversing from my driveway, than hitting D to go forward, the vehicle hesitates before it will move forward. I took it to the dealer . They could not duplicate the situation.

Air Bags
Filed Jul 31, 2024CA

Crack spontaneously appeared near VW logo on steering wheel. The crack is growing. Volkswagen dealership said the airbag and steering wheel plate cover need to be replaced but unwilling to cover under warranty. Steering wheel plate cover looks to be swollen and other visible areas show stress marks. Dealership is ordering replacement part to replace next week. Dealership did not say this is a safety concern, but I feel it is needs to be reported to the correct persons. No warning lights have occurred.

Engine
Filed Jul 19, 2024MD

Since, I've owned it (new), there has only been 1 other time (XXX) when I am stopped at a red light, I go to accelerate at the green light, and my car has completely turned off. Requiring me to turn on my emergency lights on, then placing my car in park, and restart the car. The second time this happened was on [XXX], which prompted me to take my car to the VW dealership in Rockville, MD. The dealership was unable to find or replicate the issue so they sent me home with no plan. I have also experienced radio issues, namely that it just stops working or won't turn on at all. The screen freezes and I cannot reboot my screen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2022 Volkswagen Tiguan → · Every Tiguan year → · How the figures are calculated →