2009 Volkswagen Routan complaints

AT LEAST TWICE PER MONTH WHEN I DRIVE MY VAN, THE STEERING WILL SUDDENLY GO OUT, THEN THE BRAKES WILL STOP WORKING, THEN IT WILL JUST SHUT OFF. SO FAR IT HAS ONLY HAPPENED WHEN I WAS DRIVING AT PRETTY LOW RATES OF SPEED. I'VE CALLED THE VW DEALERSHIP SEVERAL TIMES AND EACH TIME THEY SAY THAT THEY HAVEN'T HEARD OF ANYTHING LIKE THIS BEFORE AND WANT TO CHARGE ME A FORTUNE JUST TO LOOK AT IT. WITH THE NEWEST RECALL, I CANNOT UNDERSTAND WHY MY VEHICLE IS NOT INCLUDED AND THE DEALERSHIP STILL CLAIMS THAT THEY HAVE NO CLUE WHAT I'M TAKING ABOUT WHEN ALL THESE VEHICLE WERE MADE BU THE SAME MANUFACTURER. THIS HAS HAPPENED SO MANY TIMES, I CAN FEEL IT IN THE STEERING RIGHT BEFORE IT HAPPENS. AS SOON AS MY STEERING STARTS TO GET TIGHT, I HAVE TO HIT THE BRAKES RIGHT AWAY BEFORE THEY GO OUT, AND TURN THE CAR OFF. USUALLY WHEN I RESTART THE CAR, IT'S FINE. THIS IS GETTING RIDICULOUS AND I SHOULD HAVE TO GO THROUGH THIS WITH A VEHICLE WHEN THERE IS A PROPER FIX. I HAVE 4 CHILDREN AND ANOTHER ON THE WAY AND THIS IS NOT SAFE. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE ENGINE WOULD STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE WIN MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

WHILE DRIVING, ENGINE SHUT OFF LIKE THE IGNITION WAS TURNED OFF - LOST POWER STEERING AND BRAKES. THIS HAS HAPPENED MULTIPLE TIMES SINCE INCIDENT DATE. VOLKSWAGEN SERVICE COULD NOT DIAGNOSE THE PROBLEM. *TR

I'VE HAD THE VW ROUTAN SINCE 2010 - PURCHASED IT WITH 6,000 MILES ON IT. IT'S A SEL SO IT'S AUTO-EVERYTHING. IN THE PAST 12-16 MONTHS BOTH THE LEFT AND RIGHT PASSENGER AUTO DOORS STOPPED WORKING DUE TO A WIRING ISSUE. (2 SEPARATE INCIDENTS; $300 EACH REPAIR). TODAY, MY LEFT PASSENGER AUTO DOOR STOPPED WORKING AGAIN. THE VEHICLE SEES NORMAL USAGE AND HAS NOT BEEN IN AN ACCIDENT. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE WOULD STALL. THE VEHICLE WAS ABLE TO RESTART AND OPERATED AS NORMAL. THE VEHICLE TAKEN TO THE DEALER MULTIPLE TIMES BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 10/7/14*CN UPDATED 5/12/2015 *JS

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE STALLED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS NOT ABLE TO REPLICATE NOR DIAGNOSE THE FAILURE MULTIPLE TIMES. THE AUTHORIZED DEALER REPLACED THE STARTER AND HOSE BUT THE FAILURE STILL RECURRED. THE VEHICLE CONTINUED TO STALL INTERMITTENTLY. THE CONTACT HAD TO PUT THE VEHICLE IN NEUTRAL AND THEN PARK TO GET THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO A VOLKSWAGEN SPECIALIST WHO DIAGNOSED THAT THE EGR VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V151000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

MY ELECTRICAL SYSTEM WENT OUT ON MY MINIVAN AND I WAS NOT NOTIFIED THAT IT HAD A RECALL ON IT. MY VAN WILL NOT START. I HAVE 2 CHILDREN THAT I HAVE TO GET AROUND TO SCHOOL AND SPORT ACTIVITIES, DOCTORS APPOINTMENTS, ECT. I HAVE SO MUCH TROUBLE WITH THIS VAN SINCE I BOUGHT IT. WITH ALL THE RECALLS, COMPUTER FAILURE AND THE COOLANT LEAK INTO THE INSIDE OF THE VAN, THE INTERIOR COMING DOWN, AND NOW THE ELECTRICAL SYSTEM FAILING NOW. I HAVE NO CAR TO GET ME KIDS ANYWAY NOW. PLEASE HELP ME. *TR

DEALER SAYS THE WIN MODULE NEEDS TO BE REPLACED, BUT IT COULD BE A BUS WIRING ISSUE. DASH WARNING LIGHTS, TACHOMETER, SPEEDOMETER AND AIRBAG LIGHTS CONTINUALLY TURN OFF AND ON. WHEN THIS HAPPENS, THE WINDSHIELD WIPERS ALSO TURN ON AND OFF. SAFETY ISSUE BECAUSE I CANNOT SEE HOW FAST WE ARE GOING, TURN SIGNALS WON'T WORK AND I DON'T THINK THE AIRBAGS ARE ON AT THIS TIME AS WELL. FOR A VIDEO OF THE ISSUE, PLEASE SEE THIS YOUTUBE LINK. ANOTHER ROUTAN DRIVER REPORTED THE SAME ISSUE IN THIS LINK - HTTP://YOUTU.BE/OTNTKK0KX5Y. THIS IS DEFINITELY A MFG DEFECT BECAUSE IT HAPPENED 1 YEAR AGO AND THE DEALER SAID IT WAS A WIRING FIX. *TR

THE CAR SUDDENLY SHUTS DOWN LOOSING ALL ELECTRICAL POWER. IT LOOSES ALL POWER STEERING AND BRAKING ABILITY.IT HAS DONE THIS SEVERAL TIMES AT VARIOUS SPEEDS. I HAVE TO COMPLETELY TURN OFF THE CAR AND START IT ALL OVER AGAIN. THIS HAS BEEN VERY DANGEROUS. *TR

POWER SLIDING DOORS ACTUATE ON OWN, WITHOUT WARNING, BOTH OPEN AND CLOSE WITH NO REGARD TO HUMANS OR OBJECT IN THE PATH. DOOR HANDLES CHROME DELAMINATION CAUSING SEVERE CUTS. POWER THIRD ROW SEATING MOTOR/FRAME FAILURE CAUSING SEATS MOUNTING POINTS TO BE UNSECURED. DEALER AND VW OF AMERICA UNWILLING TO CORRECT SAFETY ISSUES WITHOUT LARGE FINANCIAL COMPENSATION. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME STIFF AS THE VEHICLE STALLED. THE TRACTION WARNING LIGHT ILLUMINATED AFTER THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 74,000.

THE VEHICLE HAS A NEW BATTERY WHICH IS CORRECTLY INSTALLED AND FREE OF CORROSION. WHEN THE KEY FOB IS PLACED INTO THE IGNITION AND MOVED FORWARD, THE VEHICLE WILL NOT START. THE DASH LIGHTS COME ON, AND IT SHOULD START, BUT IT DOES NOT. IF YOU KEEP TRYING, OR WALK AWAY AND COME BACK AFTER A FEW MINUTES AND TRY AGAIN, IT DOES SOMETIMES START. THIS INTERMITTENT PROBLEM SEAMS TO HAVE NO RHYME OR REASON AND I AM CONCERNED THE VEHICLE MIGHT STOP WHILE MY WIFE OR I DRIVE IT. THIS GENERALLY HAPPENS 4 TO 5 TIMES A MONTH. ANY HELP WOULD BE APPRECIATED. *TR

I HAVE A VOLKSWAGEN 2009 VW ROUTON VAN...AKA REBADGED CHRYSLER MINI VAN. THE OEM TPMS HAS A NON-ANODIZED ALUMINUM VALVE RETAINING NUT WHICH CRACKED AND CAUSED A DEFLATION AT HIGHWAY SPEED ON THE FRONT DRIVER SIDE TIRE. TO HAVE A SAFETY DEVICE THAT CAUSES AN UNSAFE CONDITION AND A CATASTROPHIC FAILURE THAT COULD LEAD TO INJURY OR DEATH IS UNACCEPTABLE. I HAVE INSPECTED THE OTHER THREE RETAINING NUTS ON THE VALVE STEMS AND FOUND ONE THAT IS CRACKED AND THE OTHERS HAVE SEVERE CORROSION THAT WILL NEED REPAIRED AND REPLACED. A RUBBER AND BRASS VALVE STEM THAT WAS TRUE AND TRIED AND "SAFE" FOR SO MANY YEARS WAS THE ACCEPTED NORM TO BE REPLACED WHEN YOU PUT NEW TIRES ON A VEHICLE. I NOW FIND MYSELF ASKING, HAVE ENGINEERS IGNORED AND FORGOTTEN THE PRINCIPLES OF CORROSION AND THE ENVIRONMENT HAS ON ALUMINUM METALS TO MAKE SUCH A TIRE PRESSURE MONITORING SYSTEM, THAT IS SET UP TO FAIL? *JS

WE HAVE A 2009 VW ROUTAN SEL THAT HAS STALLED MULTIPLE TIMES NOW (4-5) WHILE DRIVING. THERE IS NO WARNING AND CAR LOSES POWER. CAR STARTS UP IMMEDIATELY AFTER PUTTING IN PARK AND RESTARTING. THIS SEEMS TO BE COMMON PROBLEM AND THERE IS A RECALL FOR THE 2010 MODEL AS WELL AS THE CHRYSLER MINIVAN WHICH THIS CAR IS BASED FROM. *TR

WHILE DRIVING AT 35 MPH THE ENGINE INCLUDING ELECTRICITY AND POWER STEERING SHUTS OFF COMPLETELY. HAD TO PULL OVER AND PUT IT IN PARK TO RESTART THE CAR. THIS HAS HAPPENED NUMEROUS TIMES. I TOLD THE DEALER THAT I READ ABOUT THE RECALL ON THE YEAR AFTER MODEL THAT THEY FIXED THEIR CAR (CHANGED WIN MODULE) FREE OF CHARGE. HE SAID MY CAR IS NOT INCLUDED IN THE RECALL. WHEN DOES IT BECOME A RECALL? THIS IS A SAFETY ISSUE. *TR

SLIDING DOOR LOCKS MAKING VERY LOUD VIBRATING NOISE WHEN LOCKED AND FIT THE DESCRIPTION OF RECALL 10V252000 BY VW FOR 2009 ROUTANS MADE IN WINDSOR CANADA DURING THE SECOND HALF OF 2008. SAYS THAT CAR COULD CATCH FIRE BUT VW SAUS THAT MY VIN IS NOT INCLUDED SOME HOW. *TR

VAN ON MULTIPLE OCCASIONS WILL NOT START. WHEN YOU TURN THE KEY YOU JUST GET A CLICK... THIS HAS BEEN GOING ON FOR 5 MONTHS (THE WHOLE TIME I HAVE HAD THIS VAN) SOME DAYS YOU TRY TO START IT, IT WONT START. THEN YOU TRY AGAIN AND IT MAY START. YESTERDAY THE VAN HAD TO BE TRAILERED TO A DEALERSHIP...BECAUSE YET AGAIN IT WILL NOT START. NOT THE BATTERY OR ALTERNATOR. WE BELEIVE IT IS A FAULTY IGNITION SWITCH.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE WIND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE. *TR

THE VALVE STEM BROKE OFF WHEN I WENT TO PUT AIR IN IT AND THE TIRE (FRONT DRIVER SIDE) IMMEDIATELY DEFLATED. THE VALVE STEM IS METAL AND APPARENTLY CORRODED. ABOUT A MONTH LATER THE REAR DRIVER SIDE BEGAN TO LEAK AND HAD TO BE REPLACED. THEN TODAY (3/4/14) THE VALVE STEM BROKE OFF THE PASSENGER FRONT TIRE WHEN I WENT TO UNSCREW THE CAP (I COULD HEAR AIR HISSING OUT BEFORE I EVEN TOUCHED IT). IF THIS HAD HAPPENED WHILE DRIVING, I COULD HAVE HAD A SERIOUS ACCIDENT. *TR

THE STEERING WHEEL SHAKES AND VIBRATES WHEN BRAKING AT OVER 30 MPH. HAD BRAKES SERVICE 3 TIMES AND THE PROBLEM STILL PERSISTS. THERE MUST A DEFECT IN THE BRAKE COMPONENT . OTHER OWNERS HAVE SIMILAR PROBLEMS .THEY SHOULD HAVE A RECALL OR SOMETHING BEFORE SOMEBODY DIES. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,046.

VEHICLE ENGINE WILL TURN ITSELF OFF AND LOSE POWER WHILE DRIVING DOWN THE ROAD. ABLE TO PULL THE CAR OFF THE ROAD AND IMMEDIATELY RESTART THE ENGINE. IT CAUSES A LOSS OF POWER STEERING, POWER BRAKES, ETC. THIS HAS HAPPENED MULTIPLE TIMES AND WHENEVER TAKEN TO DEALER FOR DIAGNOSIS THE ISSUE CAN NOT BE DUPLICATED. USUALLY HAPPENS WHEN THE CAR IS COLD, BUT YESTERDAY IT HAPPENED AFTER WE HAD BEEN DRIVING FOR A COUPLE OF HOURS. YOU CAN WATCH THE RPM'S DROP EVERY NOW AND THEN AND SOMETIMES IT WILL CATCH IT AND KEEP THE MOTOR RUNNING, BUT SOMETIMES NOT. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE WIRELESS IGNITION NODE RECEIVER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 61000.

MY SON GOT IN HIS SEAT IN THE VAN AND I GOT IN DRIVERS SEAT I PUSHED POWER DOOR BUTTON ON CEILING AND HEARD DOOR CLOSING I THOUGHT IT CLOSED ALL THE WAY BUT HAD POWER FAILURE AND STOPPED HALFWAY. I STARTED VAN AND STARTED TO GO, THERE WAS NO ALARM OR ANYTHING TO INFORM ME HIS DOOR WAS STILL HALF OPEN. LUCKILY MY SON IS 5 AND TOLD ME HIS DOOR WAS OPEN SO I STOPPED AND BUTTON DID NOTHING I GOT OUT AND BUTTON ON INSIDE OF HIS DOOR DID NOTHING I THAN MANUALLY CLOSED DOOR. THIS IS VERY UNSAFE IF A CHILD WASN'T BUCKLED OR UNBUCKLED THEMSELVES THEY COULD FALL OUT. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS MOVED TO THE SHOULDER WHERE IT WAS RESTARTED. THE VEHICLE RESUMED NORMAL FUNCTION. THE CONTACT ALSO MENTIONED THAT THE BRAKES HAD TO BE REPLACED OFTEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.

BEGINNING ON 2/09/2012 THROUGH 8/19/2013 THERE HAVE BEEN (3) INCIDENTS ON THIS VIN OF AT LEAST (1) WHEEL CAUSING A SEVERE VIBRATION WHILE DRIVING. UPON INSPECTION, THE FIRST (2) INCIDENTS REVEALED THAT THE RIGHT FRONT WHEEL HAD ITS LUG NUTS LOOSENING WHILE THE OTHER (3) WHEELS NUT NUTS WERE ALL TIGHT AND TORQUED TO SPECS. ON THE LAST INCIDENT ON 8/19/2013 (3) OF THE (5) RIGHT FRONT WHEEL STUDS BROKE OFF CAUSING SEVERE VIBRATION IN THE VEHICLE. VEHICLE BECAME INOPERABLE AND REQUIRED A TOW TO THE DEALER. *TR

SINCE PURCHASING THE VEHICLE AS A NEW CAR IN OCTOBER OF 2009 WE HAVE EXPERIENCED INTERMITTENT BUT CHRONICALLY RECURRING ISSUES WITH VIOLENT SHAKING DURING BRAKING ON OUR 2009 VW ROUTAN. TO WORK THE PROBLEM THE REAR BRAKE ROTORS AND PADS WERE REPLACED BY THE OEM THREE MONTHS AFTER PURCHASING THE VEHICLE. THE PROBLEM PERSISTED & AFTER REPEATED VISITS TO THE DEALER THE FRONT BRAKES AND ROTORS WERE REPLACED BY THE OEM AT 15,019 MILES ON OCTOBER 27, 2010. VIBRATION DURING BREAKING STILL PERSISTED AT HIGHWAY SPEEDS BUT WAS MANAGEABLE. IN JULY OF 2013 HEAVY VIBRATION RETURNED. THE DEALER INFORMED US ALL FOUR TIRES HAD UNEVEN WEAR AND WOULD NEED TO BE REPLACED, ALONG WITH ALL 4 AIR PRESSURE GAUGES. SHAKING CONTINUED SO WE THEN PAID TO HAVE THE FRONT ROTORS AND BRAKE PADS REPLACED AGAIN AT 47,300 MILES (APPX) ON AUGUST 6, 2013. AS OF NOW THE VEHICLE STILL VIBRATES AT HIGHWAY SPEED BRAKING ALTHOUGH LESS VIOLENTLY. WE BELIEVE SEVERAL ISSUES ARE AT PLAY POSSIBLY: - INFERIOR OR DEFECTIVE BRAKE ROTORS, BOTH FACTORY INSTALLED AND OEM REPLACEMENT ROTORS - CHRONIC STABILITY ISSUE AT HIGHWAY SPEEDS - UNEVEN WEAR ON TIRES WHICH CONTRIBUTED TO MORE RAPID WEAR AND TEAR - NEAR SIMULTANEOUS FAILURE OF ALL 4 AIR PRESSURE GAUGES BEFORE 50,000 MILES. WE HAVE KEPT THE REPLACED TIRE PRESSURE GAUGES, BRAKE ROTORS AND PADS IF NHTSA WOULD LIKE TO EXAMINE. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO SAFELY MOVE TO THE SHOULDER AND RESTART THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

WHILE DRIVING ON 4 DIFFERENT OCCASIONS OVER THE LAST WEEK THE ENGINE SHUTS OFF WITHOUT WARNING. ONCE WHILE TURNING LEFT ACROSS TRAFFIC. THE VAN STOPPED RIGHT IN THE MIDDLE OF THE TURN AND WAS STARTED JUST IN TIME AND STARTED MOVING AS ONCOMING CAR ALSO SWERVED TO AVOID MY CAR STALLED RIGHT IN FRONT OF THEM. DEALER HAS NO IDEA WHAT IS CAUSING THE PROBLEM AND CAN ONLY GUESS THAT THE WIN MODULE NEEDS TO BE REPLACED. THERE IS A RECALL ON THE WIN MODULE FOR 2010, BUT NOT FOR 2009. *TR

I WAS DRIVING APPROX 65 MPH ON A HIGHWAY. WITHOUT A WARNING (NO CHECK ENGINE LIGHT, NO BATTERY LIGHT, ETC) MY ENGINE TURNED OFF WHILE STILL CRUISING AT 65 MPH. THE VEHICLE STILL HAD MOMENTUM, BUT NO POWER STEERING TO SAFELY PULL THE VEHICLE OVER. I HAD TO WAIT FOR THE ROAD TO TURN, SO I CAN POSITION THE VEHICLE TO STOP ON THE SHOULDER OF THE VEHICLE. I ALMOST CRASHED INTO OTHER VEHICLES, BECAUSE I HAD NO CONTROL OF THE CAR OTHER THAN BRAKING IN THE MIDDLE LANE OF A HIGHWAY. TOWED VEHICLE DEALER FOUND A BLOWN ENGINE FUSE. THEY REPLACED THE ENGINE FUSE. TWO HOURS LATER, SAME SCENARIO AND SAME ISSUE CAME BACK. TOWED BACK TO THE DEALER, AND THEY BELIEVE ITS A GROUNDING WIRE. PLEASE INVESTIGATE THIS ISSUE. COULD POTENTIALLY TRANSLATE INTO MAJOR ACCIDENT OR DEATH. *TR

WHERE TO BEGIN WITH THIS CAR. ALL 4 VALVE STEMS NEEDED TO BE REPLACED. I WAS LOSING PRESSURE IN MY TIRES, AND MECHANIC SAID THEY WERE CORRODED. THEN MY TIPTRONICS DID NOT WORK, ALSO WHEN YOU SHIFTED IN TO GEAR, IT DIDN'T WANT TO MOVE. HAD THE WHOLE SHIFTING LEVER COMPONENT REPLACED. LOTS OF TROUBLE WITH THE DOORS NOT OPENING RIGHT, THEN WHEN CLOSING THE SENSOR DOESN'T ALWAYS WORK. ALMOST HAD MY KIDS GET CAUGHT IN THE DOOR. IF THE CAR IS EVEN ON THE SLIGHTEST SLOPE THE DOOR WON'T CLOSE. WHILE DRIVING DOWN THE ROAD AT 55MPH THE CAR JUST SHUT OFF. NO POWER STEERING! VERY DANGEROUS. I HAD TO RENT A CAR TO GO ON VACATION, I DIDN'T FEEL SAFE ENOUGH TO DRIVE ON THE INTERSTATE WITH IT. HAPPENED MAY TIMES. THEY COULDN'T FIND ANYTHING WRONG WITH IT. NOW I THINK THE TRANSMISSION IS GOING. I AM SO FRUSTRATED WITH THIS CAR! *TR

COMPLETELY LOST CONTROL OF THE VEHICLE (NO POWER, NO POWER STEERING) WHILE DRIVING 45MPH ON A 7 LANE MAJOR STREET. THANKFULLY IT WAS IN THE EARLY MORNING HOURS AND I WAS ABLE TO GLIDE ACROSS THE INTERSECTION TO A SIDE STREET WHERE I TURNED THE VEHICLE OFF AND ON AND IT RESUMED POWER. THIS HAS HAPPENED AT LEAST 4 MORE TIMES SINCE THEN, USUALLY WHILE IDLING AT A RED LIGHT. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE FRONT DRIVER'S SIDE TIRE WENT FLAT. THE CONTACT INSTALLED THE SPARE TIRE AND TOOK THE TIRE TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE CONTACT WAS INFORMED THAT THE VALVE STEM HAD BECOME EXTREMELY CORRODED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 52,000.

RECENTLY I NOTICED A LOW TIRE PRESSURE ON THE LEFT FRONT WHEEL OF MY VOLKSWAGEN ROUTAN. WHEN I ATTEMPTED TO ADD AIR TO THE TIRE, THE STEM PUSHED INTO THE WHEEL AND THE TIRE DEFLATED. THE METAL TIRE PRESSURE STEM IS ATTACHED TO TIRE PRESSURE SENSING UNITS ON EACH WHEEL. WHEN I EXAMINED THE STEM I NOTICED THAT THE NUT THAT LOCKS THE STEM IN POSITION HAD DISINTEGRATED FROM CORROSION. THE ONLY THING HOLDING THE STEM IN POSITION WAS THE PRESSURE WITHIN THE TIRE. WHEN THE STEM WAS TOUCHED AND MOVED, THE TIRE IMMEDIATELY DEFLATED. I FOUND THE SAME DEFECT ON THE OTHER WHEELS. ANY CONTACT WITH THE TIRE PRESSURE SERVICING STEM, CAUSED THE RETAINING NUT TO BREAK OFF INTO PIECES. EACH STEM AND RETAINING NUT SHOWED SIGNS OF SEVERE CORROSION. DUE TO THE EXTREME HIGH COST OF REPLACEMENT SENSORS, I WAS FORCED TO REPLACE THE SENSORS WITH STANDARD RUBBER TIRE STEMS. THE VEHICLE IS A 2009 WITH ONLY 36,000 MILES. THE VEHICLE IS EXPOSED TO ROAD SALT AND IM SURE THAT ACCELERATED THE CORROSION OF THE ATTACHING NUT, BUT THIS IS A SERIOUS DESIGN FLAW THAT MIGHT RESULT IN A TIRE DEFLATION WITHOUT WARNING. I FEEL THESE SENSORS ARE DEFECTIVE AND NEED TO BE RECALLED. THIS IS A SINGLE VEHICLE WITH LOW MILEAGE, HAVING FOUR SEVERELY CORRODED AND FAILED TIRE PRESSURE SENSORS. I SUSPECT THERE ARE MANY OTHERS. THESE FAULTY SENSORS COULD VERY WELL BE THE CAUSE OF A SERIOUS ACCIDENT OR INJURY. IT SEEMS TO BE A KNOWN ISSUE WITH THE CAR DEALER BUT I DONT BELIEVE THERE IS ANY SPECIFIC INSPECTION OR SERVICE REQUIREM

WHEN I PURCHASED THE CAR THEY CHECKED THE OIL AND I SAW IT WAS CLEAN AND FULL. AFTER A WEEK MY WIFE TOLD ME THE OIL LIGHT CAME ON. I CHECKED THE OIL AND THEIR WERE NO OIL ON THE DIP STICK. I FILLED THE OIL TO THE CORRECT SPOT ON THE DIPSTICK. A WEEK LATER I CHECK THE OIL AND AGAIN THERE WERE NO OIL ON THE DIPSTICK. SO I CALL THE DEALER AND THEY SENT ME TO SEARS WHO COULD NOT FIND A LEAK AND THEY CHANGED THE OIL. I CHECKED THE OIL THE FOLLOWING WEEK AND AGAIN THERE WERE NO OIL ON THE DIPSTICK. SO I CALL THE DEALER AGAIN AND THEY SENT ME TO ANOTHER MECHANIC WHO COULD NOT FIND A LEAK. I'M NOW CHECKING AND ADDING OIL WEEKLY. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 85 MPH. THE CONTACT DEPRESSED THE BRAKES CONTINUALLY UNTIL THE VEHICLE CAME TO A STOP. THE BRAKE WARNING LIGHT WAS ALSO ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. *TR

OUR ROUTAN WAS ONLY GOING ABOUT 20 MPH AFTER PULLING OUT OF PARKING PLACES AND TURNING IN TO MAIN ROADS THE POWER STEERING, BRAKES, GAS ALL STOP WORKING THE CAR BECOMES IMPOSSIBLE TO TURN THE WHEEL THE BRAKES AND GAS BOTH DO NOT WORK AND YOU HAVE TO COAST TO A STOP ONCE STOPPED YOU HAVE PUT THE VAN IN PARK TURN KEY OFF AND RESTART THE ENGINE. THIS HAS NOW HAPPENED TWICE IN A 2 WEEK TIME FRAME EXTREMELY CONCERNED WITH TWO YOUNG CHILDREN IN THE BACK BOTH IN CAR SEATS. WHAT HAPPENS IF I AM ON A FREEWAY AND THIS HAPPENS AT 60-70MPH? *TR

WHILE DRIVING AT VARIOUS SPEED THE CAR SUDDENLY SHUTS OFF AND LOSES POWER STEERING. THIS HAS OCCURRED 4 TIMES NOW AND IS EXTREMELY DANGEROUS. CAR CAN ONLY BE RESTARTED WHEN AT A COMPLETE STOP AND PLACED BACK IN PARK. *TR

WHILE PUTTING AIR IN MY TIRES, THE VALVE STEM BROKE OFF OF THE TIRE WHILE TRYING TO REMOVE THE CAP OFF OF THE STEM AND THE TIRE DEFLATED ALMOST INSTANTLY. AFTER LOOKING AT THE BROKEN VALVE STEM, IT APPEARS LIKE THE CAP AND STEM BECAME CORRODED AND WAS COMPLETELY WELDED TOGETHER. I STILL HAVE THIS CAP THAT BROKE OFF IF IT IS NEEDED FOR AN INVESTIGATION. *TR

NOTICE OIL LIGHT COMING ON BETWEEN OIL CHANGE....FILLED OIL TO PROPER LEVEL...I TOOK CAR IN FOR SERVICE TODAY (1/7/13) WAS TOLD BY DEALERSHIP THE GASKET WILL NEED REPLACE, THAT WAS THE REASON FOR OIL USAGE. I JUST HAD MY VEHICLE IN TO FIX THE SLIDING DOOR (TSB RECALL NOT HONORED) IN OCTOBER AND IN WAS INSPECTED WITH NO PROBLEMS. DOING RESEARCH ON INTERNET AND FINDING THE OIL, DOOR IS A COMMON PROBLEM IN VW ROUTAN ( ALSO TALKED TO ANOTHER OWNER WAS IN FOR SAME PROBLEM, STATED HAS BEEN GIVEN RUNAROUND SINCE DAY ONE ABOUT PROBLEMS WITH HIS ROUTAN). *TR

WE HAVE HAD A PROBLEM WITH OUR VOLKSWAGEN ROUTAN SINCE NEARLY DAY ONE. WHILE PARKED ON ANY TYPE OF SURFACE, (HILL, OR FLAT, DOWN HILL, OR UP HILL). ON OCCASION THE DOOR WHILE OPENING OR CLOSING WILL RE-CLOSE OR NOT OPEN. THIS HAS BEEN VERY DANGEROUS WHEN YOU HAVE A 4 YEAR OLD GET IN THE DOOR BEFORE DOOR HAS COME TO COMPLETE REST. THE CHILD GETS IN AS THE DOOR OPENS, AND THE DOOR CLOSES BACK ON HIM AS IT COULDN'T OPEN PROPERLY. WE HAVE HAD IT CHECKED BY VW ON SEVERAL OCCASIONS BUT WAS NOT RESOLVED. THERE IS SOMETHING SERIOUSLY WRONG WITH THESE DOORS. *TR

10/7/12: ENTERING ONTO ROAD, BEGAN ACCELERATION UP TO 20/25 MPH -THEN ALL POWER, CONTROLS DEAD. LOST POWER STEERING AND COASTED INTO PARKING LOT. SHUT CAR DOWN, FLOODED/PUMPED ACCELERATOR PEDAL. DIFFICULTY STARTING BUT WORKED, DROVE LIKE NORMAL, AGAIN. 10/14/12: TURNING FROM SIDESTREET, ON TO MAIN STREET -GOING 20 MPH. LOST ALL POWER AGAIN-MANUALLY TURNED COASTED CAR INTO LEFT MIDDLE TURNING LANE. RE-STARTED, OPERATED NORMAL. *TR

TOOK 2009 VW ROUTAN TO LOCAL DEALERSHIP IN 2010 DUE TO SAFETY RECALL ON SLIDING DOORS (FAULTY WIRE HARNESS). PASSENGER SIDE DOOR WAS FITTED WITH TIE WRAP. DRIVER SIDE DOOR WAS INSPECTED BUT NO WORK WAS PERFORMED. THIS WEEK, DOOR STOPPED WORKING ON DRIVER'S SIDE. TOOK IT TO THE DEALER ON WEDNESDAY AND WAS TOLD IT WOULD COST $383 TO REPAIR WIRE HARNESS. CALLED VW CUSTOMER CARE TO EXPLAIN PROBLEM. WAS TOLD THAT CASE WOULD BE STARTED. WAITING TO HEAR ABOUT SOLUTION. VEHICLE WAS SUPPOSED TO BE FINISHED ON THURSDAY. NOW BEING TOLD IT WILL BE MONDAY. WE WERE GIVEN A LOANER VEHICLE FOR THE WEEKEND. *TR

PROBLEM WITH THE CAR: START VIBRATING WHEN BRAKES ARE APPLIED, THEN START SHAKING. I HAVE TAKE THE CAR TO 2 DIFFERENT DEALERS (4 DIFFERENT TIMES) SINCE JUNE 2011. FIRST TIME DEALER REPLACE BRAKE PADS AND ROTORS. SECOND TIME DEALER SERVICE REP TOLD "THAT NOTHING IS WRONG WITH IT". THIRD THEY SAID "THAT'S NORMAL WEAR AND TEAR" SUBMITTED A COMPLAINT THROUGH CORPORATE. A LADY FROM CORPORATE CALLED ME BACK AND TOLD ME THE SAME THING THE DEALER TOLD ME. SHE ALSO STATED THAT WILL FORWARD THE COMPLIANT TO THE DEALER MANAGER. FOURTH TIME: I TOOK IT TO A DIFFERENT DEALER. I ASKED HER "DOES ANYBODY CALL CHRYSLER AND ASK FOR GUIDANCE OR SEE IF THEY HAVE ANY BRAKE PROBLEMS WITH THEIR CARS. BY THE WAY THIS VW IS MADE BY CHRYSLER. FOURTH TIME: I TOOK IT TO A DIFFERENT DEALER. THIS DEALER CALLED ME (PHILLIPS) AND TOLD THAT THE FIRST TIME THE OTHER DEALER FIX IT, THAT WAS IT. HE KEEP ON SAYING "THAT WAS A ONE TIME DEAL, IF YOU WANT IT FIX YOU HAVE TO COME UP WITH OVER $350.00. I TOLD HIM THAT HE WAS NOT RIGHT BECAUSE THE CAR STILL UNDER WARRANTY. I RECEIVED THE CAR BACK AND THE SERVICE TICKET SAID " THE ROTORS WERE RESURFACED AS A GOODWILL FOR CUSTOMER SATISFACTION. I DROVE THE CAR THIS MORNING AND IS DOING THE SAMETHING. I CANNOT AFFORD FOR THE BRAKES TO FAIL AND HAVE A CRASH FOR THE DEALER TO LOOK PASS THE BRAKE PADS AND ROTORS. *TR

VAN WAS TRAVELING 65MPH ON INTERSTATE WHEN THE CAR SWITCHED FROM ON TO ACCESSORY MODE. VW SERVICE INDICATED THAT THE INCIDENT WAS CAUSED BY A FAULTY WIN (WIRELESS IGNITION NODE MODULE). WHEN THE CAR SWITCHED TO ACCESSORY MODE, I LOST POWER TO THE ENGINE AND I HAD NO ANTI-LOCK BRAKES OR POWER STEERING. I WAS ABLE TO COAST THE VAN TO THE SIDE OF THE ROAD WITHOUT AN ACCIDENT. THIS EXACT ISSUE HAS BEEN REPORTED IN SEVERAL 2009 ROUTANS AND WAS ALREADY SUBJECT TO A RECALL FOR THE 2010 ROUTAN'S. IT ALSO IMPACTS THE GRAND CARAVANS AND TOWN & COUNTRY'S, WHICH SHARE A PLATFORM WITH THE ROUTAN. GIVEN THE HIGH LIKELIHOOD THAT THIS SUDDEN ENGINE SHUTOFF CAN LEAD TO AN ACCIDENT, I AM SURPRISED THAT VOLKSWAGEN HAS NOT BEEN REQUIRED TO EXPAND THE WIN MODULE RECALL TO INCLUDE THE 2009 MODELS. I AM ALSO EXTREMELY FRUSTRATED WITH VOLKSWAGEN'S RESPONSE, WHICH WAS TO DISCLAIM ANY LEGAL RESPONSIBILITY FOR REPAIR (SINCE IT WAS OUTSIDE OF THE WARRANTY PERIOD). THIS IS A KNOWN DEFECT AND SHOULD BE ADDRESSED ACCORDINGLY. *TR

WHILE DRIVING ON THE I-94 IN SHEBOYGAN, WI, MY TIRE PRESSURE LIGHT WENT ON. I STOPPED AT A VALVOLINE TIRE AND LUBE TO HAVE THE TIRES LOOKED AT AS MY REAR TIRE WAS ALMOST FLAT. THE PERSON WAS UNABLE TO FILL THE TIRE WITH AIR BECAUSE THE VALVE STEM WAS PUSHED COMPLETELY INTO THE TIRE AND THERE WAS NO WAY TO FILL THE TIRE. AT CLOSER INSPECTION ALL FOUR TIRE VALVE STEMS AND SENSOR ASSEMBLIES WERE CORRODED TO THE POINT THAT THEY WOULD ALL NEED TO BE REPLACED IMMEDIATELY. VW STATED THAT THIS IS NOT A WARRANTY OR RECALL ISSUE AND THAT IT WOULD COST OVER $200 EACH WITH LABOR. I WAS TOLD BY THE TECHNICIAN THAT IF THE STEM WOULD HAVE COMPLETELY BROKE WHILE DRIVING DOWN THE ROAD IT WOULD HAVE LOST PRESSURE RIGHT AWAY AND COULD HAVE CAUSE AN ACCIDENT. *TT

IN JANUARY OF 2012 WE STARTED TO NOTICE A NOISE COMING FROM THE WHEELS OF OUR VEHICLE. WE AT FIRST THOUGHT IT MIGHT BE A CHUNK OF SNOW CAUGHT IN THE WHEEL WELL BUT WHEN WE ARRIVED HOME THERE WAS NOTHING THERE. OVER THE NEXT COUPLE OF DAYS THE NOISE GOT SIGNIFICANTLY LOUDER TO BE POINT YOU COULD NOT EVEN HEAR THE RADIO WHEN IT WAS TURNED ON. I TOOK IT TO A LOCAL SHOP WHERE I WAS TOLD BOTH MY FRONT WHEEL BEARINGS WERE BAD AND WOULD NEED TO BE REPLACE THE REAR WHEEL BEARINGS WOULD NEED TO BE REPLACE SOON ALSO AS THEY WERE GOING BACK AS WELL. THE TECHNICIAN WAS GOING TO CHECK WITH VW ON AN EXTENDED WARRANTY OF THE ASSEMBLY AS THEY ARE THE SAME ONES THAT WERE GIVEN AN EXTENDED WARRANTY BY THE CHRYSLER GROUP BECAUSE OF POOR MAKEUP. VW STATED THAT THEY ARE AWARE OF THE ISSUE BUT IS NOT HONORING THE SAME EXTENDED WARRANTY. THE LETTER ON FILL FROM CHRYSLER IS CSC-10037659-4297. THIS IS A YOUTUBE VIDEO THAT I FOUND WITH THE SAME ISSUE AS MY VEHICLE; HTTP://WWW.YOUTUBE.COM/WATCH?V=HQRSFMLKMRE *TT

WE BOUGHT THIS VEHICLE IN APRIL OF 2009 BASED ON ALL OF THE "SAFETY FEATURES" AND AS IT TURNS OUT HAS BEEN ONE OF THE MOST UNSAFE VEHICLE I HAVE EVER OWNED. SINCE PURCHASE WE HAVE HAD THE ROTORS CUT 2X AND REPLACED ONCE DUE TO VIOLENT SHAKING IN FRONT END WHEN BRAKING AT ANY SPEED. THE FIRST TIME WE WERE TOLD THIS WAS DUE TO THE VEHICLES SITTING IN THE RAIN FOR A PERIOD OF TIME . WHAT ??? THAT MAY BE THE MOST AGGRAVATING OF ALL WHICH IS THAT VW WOULD RATHER ASSUME YOU ARE STUPID ENOUGH TO BELIEVE THAT. ANOTHER ISSUE HAS BEEN THAT THE HEAD UNIT (DVD PLAYER & BACKUP CAM) HAVE HAD ISSUES FROM DAY 1 SUCH AS THE UNIT SWITCHING FROM DVD TO RADIO ON ITS OWN. AT TIMES THE DVD SCREENS GO BLANK WHICH REQUIRES YOU TO SHUT DOWN THE SYSTEM AND START IT UP AGAIN AND THE BACKUP CAM WILL NOT GO OFF ONCE THE VEHICLE IS PUT IN DRIVE. THIS PROBLEM WAS THEN REFERRED TO VW FOR THEM TO TELL ME THAT THEY FOUND NO ISSUES AND THAT I SHOULD BRING THE VEHICLE IN WHEN IT HAPPENS, WHICH I DID TO NO AVAIL. MY FINAL COMPLAINT IS THE "WORRY FREE" MAINTENANCE. I HAVE ALWAYS CHANGED OIL RELIGIOUSLY IN ANY VEHICLE I HAVE EVER OWNED EVERY 3000 MILES UNLESS I USED SYNTHETIC WHICH I WOULD CHANGE BEFORE 5000 MILES. VW HAS TOLD US TO COME IN FOR SERVICE EVERY 6000 MILES WHICH I HAD CLAIMED TO BE WRONG AND IT SHOULD BE CHANGED EVERY 3000. AGAIN I WAS TREATED AS IF I AM STUPID AND VW'S SOMEHOW CAN GO LONGER IN BETWEEN OIL CHANGES USING CONVENTIONAL OIL. NEEDLESS TO SAY I NOW HAVE A 2009 VW ROUTAN THAT HAS JUST OVER 2

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THE TIRE PRESSURE MONITOR FAILED DUE TO CORROSION. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THE FAILURE WAS CAUSED BY THE TPS SYSTEM VALVE STEM NUT WHICH WAS CORRODED. THE CONTACT ALSO STATED THAT THE DRIVERS REAR TIRE BLEW OUT DUE TO THE NUT CORROSION. THE VEHICLE WAS REPAIRED. THE TIRE PRESSURE VALVES WERE REPLACED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 74,000.

DURING THE FIRST MONTH OF PURCHASE OF MY 2009 VW ROUTAN I EXPERIENCED PROBLEMS WITH THE REAR SLIDING DOORS. AT FIRST IT WAS GETTING THEM TO OPEN AN CLOSE AN WENT TO THE POINT OF THE DOOR TRYING TO OPEN WHILE CAR WAS IN MOTION. I HAVE HAD THE CAR IN FOR MULTIPLE PROBLEMS LIKE I HAVE GONE THROUGH 26QRTS OF OIL IN THE LAST 9 MONTHS AN THEY HAVE SUPPOSEDLY FIXED IT 4 TIMES NOW . THE REAR SLIDING DOORS ARE A WHOLE OTHER ISSUE, I HAVE HAD THE CAR IN FOR THIS ISSUE ATLEAST 12-15 TIMES AN 5-6 OF THOSE TIMES WAS DURING THE FIRST YEAR OF OWNERSHIP. MY MOST RECENT TIME OF HAVING IT IN THE VW SERVICE DEPT WAS ABOUT 6 WKS AGO AN NOTHING WAS RESOLVED AFTER IT BEING THERE FOR A WEEK. I DID NOT KNOW OF THE LEMON LAW OR I WOULD HAVE TALKED TO A LAWYER THEN. THERE HAS TO BE SOMETHING THAT SOMEONE CAN DO TO HELP CONSUMERS WITH THIS VEHICLE. I CANT KEEP WORRYING ABOUT THE DOOR OPENING WHILE MY CHILDREN ARE IN THE CAR AN I AM DRIVING THE DEALERSHIP AN VW CUSTOMER CARE HAVE BEEN MADE WELL AWARE OF THE ISSUES AN HAVE DONE NOTHING BUT TELL ME TO BRING IT TO THE SERVICE DEPT WHERE NOTHING IS DONE. *TR