2009 Volkswagen Routan

Above average

Owners filed 294 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 6 times.

Not among the Volkswagen Routan years to avoid. Which Volkswagen Routan years to avoid →

When it fails
020k40k60k90k120k200k
65,000 milesMedian miles at failure

249 complaints record an odometer reading. Failures cluster around 75,000–90,000 miles.

Most common 2009 Volkswagen Routan problems

124 of the 294 complaints (42%) are about the electrical system.

ComponentReportsCrashesFiresInjuries
Electrical System120
033
Engine44
000
Service Brakes · brakes26
000
Service Brakes, Hydraulic · brakes13
000
Wheels11
000
Steering11
000
Electronic Stability Control (esc) · stability control8
000
Unknown or Other6
001
Power Train · transmission6
000
Air Bags · airbags6
201

2009 Volkswagen Routan electrical system problems

42% of all complaints

124 of the 294 complaints are about the electrical system. This is what owners describe:

  • stalls25% · 31
  • will not start10% · 13
  • sets off warning lights on the dash9% · 11
  • loses power7% · 9
  • loses steering assist or the wheel locks4% · 5
  • drains the battery or stops charging3% · 4

Share of the 124 electrical system complaints whose text describes each symptom. One complaint can describe several.

Typical mileage
75,000 mi
median of 94 reports
Peak year of filing
2015
38 electrical system complaints that year
Crashes · fires · injuries
0 · 3 · 3
in these complaints
Recalls on the electrical system
“the car shuts off while driving which is scary. requires restarting while in traffic. there was a recall in past and the fix clearly did not work. This incident has occurred multiple times.”
Owner complaint, filed Feb 27, 2023
“Van has stalled while driving on multiple occasions. Power steering is lost. Vehicle will then start right back up. This is extremely dangerous for a minivan used to transport multiple children. No codes or faults are recorded.”
Owner complaint, filed Dec 15, 2020 at 104,000 miles

Complaints and recalls over time

By year of filing
2009: 8 complaints, 0 about the electrical system'092010: 13 complaints, 2 about the electrical system2011: 20 complaints, 4 about the electrical system'112012: 13 complaints, 2 about the electrical system2013: 20 complaints, 4 about the electrical system'132014: 66 complaints, 28 about the electrical system2015: 63 complaints, 38 about the electrical system'152016: 22 complaints, 12 about the electrical system2017: 21 complaints, 10 about the electrical system'172018: 12 complaints, 4 about the electrical system2019: 11 complaints, 4 about the electrical system'192020: 11 complaints, 8 about the electrical system2021: 6 complaints, 1 about the electrical system'212022: 2 complaints, 2 about the electrical system2023: 3 complaints, 3 about the electrical system'232024: 2 complaints, 1 about the electrical system2025: 0 complaints, 0 about the electrical system'252026: 1 complaints, 1 about the electrical systemRecall 09V244000 (equipment)Recall 10V252000 (electrical system)Recall 14V055000 (suspension)Recall 14V396000 (electrical system)Recall 15V194000 (electrical system)Recall 16V083000 (airbags)
All complaintsAbout the electrical systemRecall (red: the electrical system)

Complaints about the 2009 Routan peaked in 2014, with 66 filed that year. Owners had filed 0 complaints about the electrical system before the first recall that covers it, 10V252000 in June 2010; 124 more have come in since. In 2026 owners filed 1 so far.

6 safety recalls

Part 573 reports
Air Bags › Frontal › Sensor/Control Module-inactive16V083000
Filed Feb 11, 20161,037 vehiclesVolkswagen Group of America, Inc.

Defect. Volkswagen Group of America, Inc. (VW) is recalling certain model year 2009 Volkswagen Routan vehicles manufactured February 7, 2008, to August 28, 2008. In the affected vehicles, the air bag control units may corrode and fail.

Risk. If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.

Remedy. VW will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began April 2016. Owners may contact Volkswagen customer service at 1-800-893-5298.

Electrical System › Ignition › Switch15V194000
Filed Apr 1, 201520,676 vehiclesVolkswagen Group of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles manufactured June 25, 2008, to July 8, 2009, and 2010 Routan vehicles manufactured October 1, 2009, to August 11, 2010. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Risk. If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including, but not limited to, air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy. Volkswagen will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on June 23, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 28H1. Note: This recall supersedes recalls 11V151 and 14V396. Vehicles that previously received an ignition switch trim ring as a recall remedy must have their vehicles remedied again under this campaign. Vehicles that have already received a new ignition switch are not covered by this campaign.

Electrical System › Ignition14V396000
Filed Jul 1, 201418,526 vehiclesVolkswagen of America, Inc.

Defect. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Risk. If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy. Volkswagen will notify owners, and dealers will modify the ignition switch, free of charge. Owners may contact Volkswagen customer service at 1- 800-822-8987. An interim notice was mailed to owners on August 29, 2014. Volkswagen's number for this recall is 28G1/U8. Note: This campaign is an expansion of NHTSA Recall No. 11V-151.

Suspension › Rear › Axle › Non-powered Axle Assembly14V055000
Filed Feb 11, 2014130 vehiclesFreedom Motors, Inc.

Defect. Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Risk. Failure of the rear axle may increase the risk of a crash.

Remedy. Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

Electrical System › Wiring10V252000
Filed Jun 10, 201015,902 vehiclesVolkswagen of America, Inc

Defect. VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 ROUTAN VEHICLES MANUFACTURED FROM JUNE 2008 THROUGH JULY 2009. THESE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPER ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION. CONTACT WITH A 12V POWER FEED CIRCUIT WITHIN THE HARNESS MAY CAUSE A HIGH RESISTIVE SHORT CIRCUIT WITHIN THE LATCH MECHANISM LOCATED INSIDE OF THE SLIDING DOOR.

Risk. THIS COULD RESULT IN AN OVERHEATED LATCH AND A FIRE WITHIN THE REAR SLIDING DOOR COULD OCCUR.

Remedy. VOLKSWAGEN WILL INSPECT THE SLIDING DOOR WIRE TRACK WIRE ASSEMBLY AND THE SLIDING DOOR POWER DRIVE UNIT WIRE ASSEMBLY FOR DAMAGE, REPAIR/REPLACE AS NECESSARY, TIE STRAP THE TWO HARNESSES TOGETHER AND ROUTE THE HARNESSES UNDER THE SLIDING DOOR WEATHER STRIP. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 15, 2010. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Equipment › Other › Owners/Service/Other Manual09V244000
Filed Jul 1, 200918,500 vehiclesVolkswagen of America, Inc

Defect. VOLKSWAGEN IS RECALLING 18,500 MY 2009 ROUTAN VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE OWNER'S MANUAL WAS PRINTED WITHOUT THE FMVSS NO. 208 REQUIRED INFORMATION EXPLAINING THAT NO OBJECTS SHOULD BE PLACED OVER THE OR NEAR THE AIR BAG ON THE INSTRUMENT PANEL.

Risk. ANY SUCH OBJECTS COULD CAUSE INJURY TO THE VEHICLE'S OCCUPANTS IN THE EVENT OF A CRASH SEVERE ENOUGH TO CAUSE THE AIR BAG TO INFLATE.

Remedy. DEALERS WILL SEND AN OWNER'S MANUAL INSERT CONTAINING THE REQUIRED AIR BAG INFORMATION FOR OWNER INSTALLATION OR DEALERS WILL INSTALL IN THE EVENT THE OWNER PREFERS ASSISTANCE FROM THE DEALER. THE RECALL BEGAN ON JULY 31, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

All 6 campaigns on file, newest first.

Technical service bulletins

356 on file

Repair instructions the manufacturer sent its dealers for the 2009 Routan. Not recalls: the fix is usually free only while the car is under warranty.

equipment 108electrical system 83engine 62transmission 17body and frame 17visibility 11fuel system 10brakes 8
CustomerLetterBWarranty extensionApr 23, 2021engine

Warranty Extension for Intake Manifold & Fuel Injectors Certain 2008-2011

Dealer Letter -Warranty extensionApr 3, 2015equipment

VOLKSWAGEN DEALERSHIP COMMUNICATION: Volkswagen announced a warranty extension program to cover the High Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles

VWP1305Warranty extensionMar 12, 2013engine

Engine Exhaust Flap Limited Warranty Extension

VOS-26-15Service Bulletin/Repair InstructionsMar 6, 2026electrical system

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components - Fill and bleed cooling system issue, N493, J338, Camshaft, V465 etc. Use this test for all the basic setting. …

VOS-26-01Service Bulletin/Repair InstructionsJan 6, 2026electrical system

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:

CT_batt_chargerService Bulletin/Repair InstructionsAug 22, 2022electrical system

Minimum battery charger requirements during software updates

TT 27-10-02_4Service Bulletin/Repair InstructionsMay 12, 2022electrical system

Battery Tester VAS 6161 introduction.

A002155201173212Service Bulletin/Repair InstructionsDec 15, 2021electrical system

This bulletin contains general instructions for software updates.

V691901201047914Service Bulletin/Repair InstructionsNov 8, 2021electrical system

Update to model year applicability.

Showing the newest 6 of 83 bulletins about the electrical system, and any warranty extensions or service campaigns.

What owners reported

Newest filings
Electrical System
Filed Aug 26, 2026CA

The contact owns a 2009 Volkswagen Routan. The contact received notification for NHTSA Campaign Number: 15V194000 (Electrical System); however, the part to complete the recall repair was not available. The local dealer was contacted to schedule the recall repair, but the part remained unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

Air BagsCrash1 injured
Filed Jun 25, 2024150,000 milesMO

The contact owned a 2009 Volkswagen Routan. The contact stated that while driving at 65 MPH, the contact suffered a medical emergency and lost control of the vehicle. The contact's vehicle crashed into the rear of a semi-truck. In addition, the contact's vehicle crashed into a ditch. The contact stated that the air bags did not deploy. The paramedics and the Police arrived on the scene. A Police report was filed, however thePolice report information was unavailable. The contact sustained eight broken ribs on the left side and two broken ribs on the right side, injury to the left eye which needed stitches, major trauma to the left lung and bruises and cuts. The contact was taken to the local hospital by ambulance. The vehicle was condemned a total loss. The vehicle was towed to the contact's residence. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

Electrical System
Filed Jun 23, 2024NM

Volkswagen dealership does not want to fulfill the recall.

Electrical System
Filed Jul 31, 2023170,000 milesME

The contact owns a 2009 Volkswagen Routan. The contact received notification of the NHTSA Campaign Number: 15V194000 (Electrical System) however, the parts to do the recall repair were not yet available. The contact stated while attempting to start the vehicle, the engine failed to turn over. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that the ignition switch failed and needed to be replaced; however, the dealer confirmed that parts were not available for the recall repair. The vehicle had not yet been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and the contact was advised to take the vehicle to the dealer for assistance. The failure mileage was approximately 170,000. Parts distribution disconnect.

Electrical System
Filed Jun 20, 2023TX

While driving the vehicle flashed several of the dashboard waring lights, starting dinging and then stopped, started flashing and dinging again then the vehicle completely turned off. I was able to pull over out of traffic but the vehicle would not restart. None of the interior lights would come one and the emergency lights would not come on. I could not unlock any of the doors. The battery has been replaced with in the last year and is working correctly.

Electrical System
Filed Feb 27, 2023WI

The car shuts off while driving which is scary. requires restarting while in traffic. there was a recall in past and the fix clearly did not work. This incident has occurred multiple times.

Electrical System
Filed Jun 8, 2022OH

The contact owns a 2009 Volkswagen Routan. The contact received notification of NHTSA Campaign Number: 15V194000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect

Electrical System
Filed May 13, 2022TX

After getting wires regrounded at the mechanic, the car continues to malfunction. The wiper blades turn on, the entire dash blinks, the seat moves back and forth, resetting repeatedly. If seat is disconnected for safety, the seatbelt does not register as secured. Eventually doors stop functioning, have completely lost lock function, tried replacing battery and sending to mechanic specialist. Still the car malfunctions at random.

Electrical System
Filed Dec 5, 2021TX

My vehicle shows no pending recalls, but ignition switch still malfunctioning whenever it is bumped or a lanyard is on the key. Brakes malfunction, car seat moves, windshield wipers move, car seems to think it is resetting as original recall states is a problem.

Engine
Filed Nov 17, 202154,000 milesMA

The contact owns a 2009 Volkswagen Routan. The contact stated while at a stoplight, the vehicle stalled. There was an abnormally high pitch noise detected. There were no warning lights illuminated. The vehicle was jump-started by the police and was restarted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The vehicle was taken to an independent mechanic and the contact was informed that the starter needed to be replaced. The failure mileage was approximately 54,000.

Structure › Body › Door › Hinge and Attachments
Filed Jul 22, 2021ME

The brackets that hold the automatic door wires brake continuously. Then the wire gets pinched in the door and it causes a large amount of electrical problems. The abs, esp bad, brake, and traction control lights come on when the wire gets pinched. These doors were made very poorly and should have been looked over before this vehicle was made.

Service Brakes
Filed Apr 19, 2021134,000 milesPA

THANK GOD I WAS NOT GOING FAST. VEHICLE SHUT DOWN COMPLETELY WHILE DRIVING. WAS ABLE TO PUT IN PARK AND WAS ABLE TO START IT BACK UP. APPARENTLY, THE ROUTAN IS MANUFACTURED BY CRYSLER AND THIS ISSUE ALSO HAPPENS WITH THE 09 TOWN AND COUNTRIES AS WELL.

Service Brakes
Filed Mar 17, 2021140,000 milesNY

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE ESC WARNING LIGHT SUDDENLY DISPLAYED, AND THE BRAKING SYSTEM ERRONEOUSLY ACTIVATED CAUSING THE VEHICLE TO ABRUPTLY STOP. THE CONTACT STATED THAT AFTER TURNING OFF AND RESTARTING THE VEHICLE, THE VEHICLE OPERATED NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Air Bags
Filed Jan 29, 2021115,000 milesIL

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THE AIR BAGS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ORC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AS OF YET. A DEALER WAS CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V083000 (AIR BAGS) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.*DT*JB

Electrical System
Filed Dec 15, 2020104,000 milesMD

VAN HAS STALLED WHILE DRIVING ON MULTIPLE OCCASIONS. POWER STEERING IS LOST. VEHICLE WILL THEN START RIGHT BACK UP. THIS IS EXTREMELY DANGEROUS FOR A MINIVAN USED TO TRANSPORT MULTIPLE CHILDREN. NO CODES OR FAULTS ARE RECORDED.

Service Brakes
Filed Oct 16, 2020119,000 milesCT

FIVE TIMES IN THE PAST 6 MONTHS THE POWER IN THE VAN BASICALLY TURNS OFF. THE STEERING BECOMES NEXT TO IMPOSSIBLE AND THE BRAKES BECOME EXTREMELY TIGHT TO THE POINT YOU CAN'T EVEN USE THEM. IT IS TERRIFYING TO HAVE ZERO CONTROL OVER YOUR CAR CONSIDERING I HAVE 4 CHILDREN. IT HAS HAPPENED WHILE I WAS GOING ONLY 30MPH AND ALSO WHEN I WAS GOING 45 MPH. IT HAPPENS WHEN I'M GOING STRAIGHT AND HAS ALSO HAPPENED WHILE TURNING. SINCE THE LATEST ISSUE I REFUSE TO DRIVE ANYWHERE THAT I CAN'T TAKE BACK ROADS TO.

Electrical System
Filed Sep 15, 2020180,000 milesNM

DASH FLASHING, HARD START AFTER PUTTING IN A NEW FUSE BOX AND AFTER FLASH FROM THE DEALER

Electrical System
Filed Sep 14, 2020124,000 milesGA

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TOWED TO VOLKSWAGEN OF MACON LOCATED AT 4786 RIVERSIDE DR, MACON, GA 31210, (478)781-7701, TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO START THE VEHICLE. THE CONTACT STATED THAT THE MECHANIC WAS UNABLE TO RETRIEVE ANY INFORMATION FROM THE COMPUTERS IN THE VEHICLE. THE CONTACT WAS INFORMED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS ON BACK ORDER. THE CONTACT STATED THAT THE TOW TRUCK OPERATOR PROVIDED A DIAGNOSTIC TEST AND INFORMED THE CONTACT THAT THE IGNITION SWITCH MODULE NEEDED TO BE REPLACED. THE IGNITION SWITCH MODULE WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

Air Bags
Filed Sep 8, 202080,000 milesFL

THE PASSENGER SIDE AIRBAG COVER ARE INFLATED , CRACK , BUBBLE, LOOK LIKE THE AIRBAG MAY EXPLOTED.. I CALL VW AND THEY SAY IS IT NORMAL AND NOT SALE THE PART. 2009 MINI VAN. .?? I REALLY NOT THINK THEY CHANGE OR OVERHEATING.. GETTING WORDS .. AND YESTERDAY FROM NOT WEAR THE ROUTAN NOT DRIVE OVER 35 MPH WHEN MY WIFE DRIVING ON THE HIGHWAY AND CHECK ENGINE CAME , 4 CODE ,P0733,P0734, P0792. AND ALMOST A TRUCK HIT MY WIFE.. I LOOK ON VW FORUMS AND IT IS COMMON PROBLEM,, WHY THIS IT NOT A RECALL WITH SO MANY PEOPLE COMPLAINING AND PROBLEMS.. UNSAFE TO DRIVE.

Electrical System
Filed Jul 9, 2020122,000 milesIL

MY DRIVERS SIDE BACK SEAT DOOR WILL NOT CLOSE ALL THE WAY AND WILL OPEN BACK UP IF IT DOES NOT LATCH CORRECTLY. THE ENGINE WIRING WILL MAKE MY CARS DASH LIGHTS ALL COME ON AND MAKE THE WIPERS GO OFF. THE DOOR ONLY DOES THIS WHILE STATIONARY HOWEVER, THE DASH LIGHTS GO OFF WHILE IN MOTION ON A REGULAR STREET GOING LESS THAN 40MPH

Electrical System
Filed May 29, 2020153,000 milesFL

WHILE DRIVING CAR IT TURNS OFF. HAS TO BE RESTARTED. FAULTY IGNITION SWITCH. NOTICED A PAST RECALL.*DT*JB

Electrical System
Filed Mar 2, 2020160,000 milesWI

THERE ARE TWO ISSUES THAT KEEP OCCURRING THAT MAY OR MAY NOT BE RELATED. FIRST, SOMETIMES WHEN I START THE VEHICLE EVERY SINGLE LIGHT ON THE DASH WILL BE LIT UP, THE WIPERS WILL BE ON, THE RADIO WON'T WORK, AND NONE OF THE GAUGES WILL BE WORKING. I HAVE TO USE MY GPS JUST TO KNOW WHAT MY SPEED IS SINCE THE SPEDOMETER DOESN'T WORK. I ALSO CAN'T TURN ON MY DEFROST WHEN THIS HAPPENS SO I'M STUCK SITTING IN THE PARKING LOT WAITING. EVENTUALLY IT WILL RANDOMLY SWITCH BACK TO NORMAL AND THEN EVERYTHING WORKS. MY SECOND ISSUE IS THAT I WILL LOSE ALL POWER WHILE DRIVING. THIS HAPPENED IN A ROUNDABOUT ONCE WHICH ALMOST CAUSED A CRASH! I LOSE IGNITION, POWER STEERING, EVERYTHING. I HAVE TO GET TO THE SIDE OF THE ROAD, PUT IT IN PARK, AND TURN THE IGNITION OFF AND BACK ON AGAIN. ONE OF THESE DAYS THIS IS GOING TO CAUSE A CRASH AND THEN I WILL BE SUING VOLKSWAGEN WHEN MY BABIES GET INJURED BECAUSE OF THIS. FROM THE LOOKS OF THE OTHER COMPLAINTS THIS IS HAPPENING TO A LOT OF THESE VANS!

Electrical System
Filed Feb 15, 202067,098 milesFL

I TAKE MY VW ROUTAN TO FINISH THE RECALL .BECAUSED MY DOOR OPEN WHEN I WAS DRIVING FROM GEORGIA TO FLORIDA WITH MY 2 DAUGHTER IN THE BACK SEAT AND DRIVER REAR SLIDE DOOR OPEN AT 70 MILES.. VW DEALER TALK ME NO HAVE THE PARTS BUT THEY FIXED AND WHEN I TAKE TO DIFFERENT DEALER THEY TALK ME THEY READY DID THE RECALL AND REPLACED THE HARNESS.. THURSDAY MY WIFE DRIVING AND HAS THE SAME PROBLEM DOOR OPEN WHEN SHE DRIVING.. TAKE THE MINI VAN TO SHOP AND THEY TALK ME DEALER NEVER DID THE RECALL... I ALWAY HAVE THE MINI VAN AND NO ONE TOUCH DEAR BEFORE...

Engine
Filed Feb 10, 202075,000 milesDE

VEHICLE HAS BEEN MOVING AND WILL SUDDENLY SHUT DOWN WHILE DRIVING. ALL POWER STEERING, BRAKING AND ELECTRICAL SYSTEMS GO OUT. I HAVE TO TRY TO MANUALLY SWERVE OFF THE ROAD AND PUT THE CAR IN PARK. TAKE THE KEY OUT OF THE IGNITION AND RESTART. I UNDERSTAND THAT THIS PROBLEM HAD BEEN FIXED IN 2015 UNDER A RECALL WITH THE WIN MODULE AND VW INDICATES THAT SINCE IT'S BEEN FIXED THEY ONLY OFFER A 12 MONTH WARRANTY. FOR ME TO GET A NEW WIN MODULE, THE DEALERSHIP SAID IT WOULD BE $2,000 AND A LONG ESTIMATED TIME WITHOUT THE CAR. THIS CAR IS BLUE BOOKED AS ONLY WORTH $3,500.00. THIS IS AGAIN A FAULTY PIECE THAT SHOULD BE COVERED BY THE RECALL. THE CAR ONLY HAS 75K MILES. THERE'S NO REASON TO HAVE A CAR WITH 75K MILES AND NEED TWO WIN MODULES SO FAR. I WANT THIS TO BE IN WRITING THAT WHEN I AM DRIVING ON I-95 AND MY CAR SUDDENLY STALLS AND MY 2 1/2 YEAR OLD AND 4 1/2 YEAR OLD AND MYSELF END UP IN A CASKET, IT'S BECAUSE OF THIS FAULTY PRODUCT WHICH THEY WILL NOT COVER AGAIN ON THE RECALL.

Electrical System
Filed Jan 17, 202085,000 milesCO

THERE ARE SO MANY COMPLAINTS FOR THE SAME THING YET VW REFUSES TO ADMIT IT IS A PROBLEM. MY ELECTRICAL WILL SHUT OFF COMPLETELY. I WILL NORMALLY LOOSE ANYTHING ELECTRICAL, THROTTLE, SOMETIMES POWER STEERING. THEN THE ELECTRICAL COMES BACK ON AND ALL THE LIGHTS ON THE DASHBOARD CLUSTER COME ON. IT WILL CONTINUALLY DO THIS, EVEN WHEN YOU ARE ON THE FREEWAY. THEY ARE GOING TO CONTINUE TO DENY THIS UNTIL SOMEBODY IS KILLED OR SEVERELY INJURED DUE TO THIS MALFUNCTION. I BOUGHT MY 2009 VW ROUTAN USED AND THE SERVICE DEPARTMENT IS DODGING REPLACING THE TPIM/IGNITION SWITCH, PROBABLY BECAUSE IT IS EXPENSIVE. VW SHOULD ALSO TAKE RESPONSIBILITY FOR THIS SINCE IT IS HAZARDOUS TO DRIVE. PLEASE IF YOU ARE READING THIS AND HAVE A VW ROUTAN WITH THIS ISSUE, MAKE A REPORT AND BRING THIS TO LIGHT.

Engine
Filed Dec 20, 2019IL

CAR ELECTRICAL SYSTEM GOES CRAZY, SPEEDOMETER NEEDLE GOES CRAZY. RADIO TURNS OFF AND ON, THEN THE VEHICLE TURNS OFF COMPLETELY. IT TURNS ON AFTER. SOMETIMES ALL THIS HAPPENS BEFORE TURNING OFF, SOMETIMES IT TURNS OFF SUDDENLY WITH NO WARNING. HAVE SPENT A LOT OF MONEY TRYING TO FIX ISSUE WITH NO LUCK. DRIVING IT MAKES ME VERY NERVOUS BUT I CAN'T CHANGE CARS RIGHT NOW. IT HAS HAPPENED BOTH ON SMALL STREETS AND HIGHWAY IN MOTION.

Electrical System
Filed Nov 20, 2019130,000 milesMI

WE PURCHASED THIS USED IN FEBRUARY 2019 AND HAVE SINCE EXPERIENCED NUMEROUS ISSUES WITH THE RADIO, BACKUP CAMERA, AND DVD PLAYER NOT WORKING. RECENTLY THE CAR NOW JUST SHUTS OFF WHILE DRIVING DOWN A MOUNTAIN ROAD, POWER STEERING FREEZES AND BRAKES ARE VERY LIMITED WHICH WAS VERY SCARY. IT HAPPENED EARLIER IN THE YEAR WHEN PULLING OUT OF A PARKING LOT AND LEAVING THE DRIVEWAY AND I THOUGHT THAT THE ISSUE WAS BEHIND US AND OUR MECHANIC COULDN'T REPLICATE IT. WHEN I CALLED THE DEALERSHIP THEY DIDN'T KNOW ANYTHING ABOUT IT AND WEREN'T AWARE OF ANY RECALLS. AS OF TODAY I CONTACTED VW AND THEY SAID THAT OUR VAN IGNITION SWITCH WAS PREVIOUSLY REPAIRED AS PART OF THE RECALL AND IT IS NOW OUTSIDE OF THE WARRANTY PERIOD. I UNDERSTAND THAT THE WARRANTY CAN'T LAST FOREVER, BUT THIS IS NOW OCCURRING FREQUENTLY 4 MORE TIMES IN THE LAST FEW DAYS, NORMALLY JUST AFTER STARTING THE VEHICLE AND DRIVING TAKING OFF FOR THE FIRST TIME. IT RESTARTS WHEN PUT IN PARK, BUT THE STARTING PROCESS CRANKS MORE THAN USUAL. DEPENDING ON THE SITUATION IT IS MERELY AN ANNOYANCE OR EXTREMELY DANGEROUS AND THERE IS NO WARNING, JUST TURNS OFF AND THE STEERING STIFFNESS IS THE FIRST INDICATION. THE VAN IS NOW PARKED AS IT IS NOT SAFE FOR MY FAMILY TO DRIVE.

Electrical System
Filed Nov 14, 201921,432 milesNJ

EVEN AFTER REBUILDING THE ENTIRE TRANSMISSION, EVERY TIME THE VEHICLE IS PLACED INTO REVERSE, THERE IS A PAUSE, THEN A JARRING AS IT SLIPS INTO R GEAR; BUT EVERY TIME ACCELERATION IS ATTEMPTED IN R, THERE IS A DELAY, FOLLOWED BY CONSISTENT LAG; IF ATTEMPTING TO R UP AN INCLINE, IF SPEED IS NOT ALREADY OVER A SPECIFIC MINIMUM, VEHICLE THEN ASSUMES ACTION AS IF IT IS IN N. EVEN AN INCLINE SLOPE OF SIMPLY BACKING INTO A DRIVEWAY, IF VEHICLE IS NOT ENTIRELY ACROSS THE INCLINE, IT'S NOT POSSIBLE TO CONTINUE CONTROLLING A REVERSE MOVEMENT, THOUGH ENGINE RESPONDS AS THOUGH IN N. THIS HAS BEEN AN ONGOING ISSUE; THAT HAS PERSISTED EVEN AFTER REBUILDING THE TRANSMISSION. ANOTHER ISSUE THAT BEGAN SEVERAL YEARS AGO; IS THAT THE DOOR'S LOCKING MECHANISMS FOR SEVERAL OF THE DOORS, NO LONGER OPERATE PROPERLY. LOCKING VIA KEY FOB, OR DOOR PANEL, DOES NOT ACTUALLY ENGAGE THE DOOR TO LOCK. NOR DOES UNLOCKING THE DOORS VIA KEY FOB, OR DOOR PANELS.

Electrical System
Filed Oct 21, 2019NC

TIPM BOX NEEDS TO BE REPLACED, VW DEALERSHIP SAYS IT IS FAULTY AND HAS GLITCHES THAT NEED TO BE REPAIRED BUT IT EXCEEDS MY WARRANTY. I PURCHASED THIS VAN 3 WEEKS AGO AND THE RADIO WILL GO OUT OR STAY ON, THE WIPERS WILL COME ON BY THEMSELVES AND THE TIRE PRESSURE LIGHT WILL COME ON.

Electronic Stability Control (esc)
Filed Oct 12, 2019129,000 milesIL

I JUST PURCHASED THE 2009 VOLKSWAGEN ROUTAN. I HAVE HAD IT 3 WEEKS IT RANDOMLY DIED WHEN TEST DRIVING THE VAN AND ALL THE ALARMS AND LIGHTS CAME ON. WE JUST THOUGHT I DIDN'T HAVE THE FOB IN RIGHT. THEN IT STARTED TO RANDOMLY NOT START, EVEN THE REMOTE START WILL NOT WORK. THE LIGHTS, RADIO, ALARM, WINDOWS AND DOOR LOCKS WORK LIKE THEY NORMALLY SHOULD. USUALLY IF I WAIT LIKE 20 MINUTES AND KEEP TRYING THE KEY (TAKING IT OUT OF THE IGNITION AND REINSERTING IT) UNTIL IT STARTS. THE CHECK ENGINE LIGHT CAME ON FOR 7 DAYS. THURSDAY 10/10/2019 NOTHING WORKED LET IT SIT OVERNIGHT AND STILL NOTHING TRIED TO JUMP IT AND IT FINALLY STARTED. TOOK TO PLACE I PURCHASED JD BYRIDER IN JANESVILLE, WI AND THEY BELIEVE IT WAS THE STARTER BECAUSE IT WAS NOT TURNING AND IT WAS REPLACED ON 10/11/2019. THEN 2 HOURS LATER THE CAR AGAIN WOULD NOT START AGAIN. THE DEALER CAME TO RESCUE ME AND WE TRIED THE ACTUAL KEY AND AT FIRST IT DIDN'T WORK, WE PUSHED THE GAS AND IT AS AS THE GAS PEDAL GOT STUCK FOR ABOUT 30 SECONDS BUT STARTED. THEN DRIVING DOWN ROUTE 26 FROM JOHNSON CREEK, WI TO JANESVILLE, WI, IT WAS MAKING SQUEAKING NOISES FROM THE ENGINE. WE COULD HEAR IT THROUGH THE HEATING VENTS. THEN THE TIRE PRESSURE WARNING LIGHT CAME ON AND IT KEPT DINGING. WHEN I GOT TO JANESVILLE, I CHECKED THE TIRE PRESSURE ON ALL THE TIRES AND IT WAS FINE. BECAUSE I LIVE IN ROCKFORD, IL, I DROVE DOWN I90 AND THE CAR AT TIMES STARTED SHAKING LIKE IT WAS GOING DIED. AGAIN, TODAY IT WON'T START NOT EVEN WITH AN ACTUAL K

Engine
Filed Sep 16, 2019150,000 milesPA

FIRST MY ROUTAN HAS BEEN IN MY POSESSION FOR I BELIEVE ABOUT 5 YEARS. I CHECK THE OIL REGULARY AND KEEP OIL CHANGES, TIRES, AND INSPECTIONS UP TO DATE ARE REGULAR. SINCE OWNING IT, I HAVE HAD A HUGE ANTIFREEZE LEAK (WHILE ON VACATION), WHICH WAS AN EASY FIX, BUT ESSENTIALLY THE PART MELTED AND HAD TO BE REPLACED, WHICH IS ABSURD! I WAS HAVING A LOT OF ISSUES WITH IT NOT STARTING. YOU WOULD HAVE TO TRY TO START IT OVER AND OVER, AND JUST WHEN YOU CALLED A GARAGE IT WOULD START (THIS ISSUE SEEMED TO BE FIXED WHEN THE DEALER CHANGED THE IGNITION, PER THE RECALL) FOR THE PAST SEVERAL MONTHS, THE GOVENER KICKIS IN, AND THE VEHICLE WILL ONLY GO 30MPH. IT HAPPENS INFREQUENTLY, BUT SEEMS TO BECOMING MORE FREQUENT. THE SOLUTION IS TO PULL OVER, TURN IT OFF, START IT BACK UP, AND YOUR GOOD TO GO FOR DAYS TO WEEKS UNTIL IT DOES IT AGAIN. TYPICALLY IT HAPPENS SHORTLY AFTER STARTING A TRIP, AND WHILE GAINING SPEED, YOU SUDDENLY CANNOT GO THE SPEED YOU WOULD LIKE. I DO BELIEVE IT CONTINUES TO GET MORE FREQUENT IN OCCURANCE ****NOW THE SCARY THING THAT GETS ME TO FILE A COMPLAINT**** I HAVE SEEN THIS LISTED MANY TIMES ALREADY. MY HUSBAND WAS AGAIN AWAY ON A TRIP THIS WEEKEND. HE HAD JUST DONE A LOT OF CIRCLE TYPE STEERING AT THE GAS STATION TRYING TO PARK (I MENTION THIS BECAUSE SOMEONE ELSE COMPLAINED OF THIS ISSUE AFTER A ROUND ABOUT). HE PARKED. HE STARTED THE CAR AGAIN, HE BACKED UP, AND WHEN HE TRIED TO TURN TO GET OUT OF THE PARKING SPOT, THERE WAS NO STEERING. HE PULLED FORWARD. HE P

Power Train
Filed Sep 14, 2019106,672 milesIA

CAR WON'T GO MORE THAN 50 MILES PER HOUR

Service Brakes
Filed Aug 30, 201959,000 milesPA

VEHICLE WILL INTERMITTENTLY NOT START EVEN AFTER MULTIPLE TRY'S. VEHICLE SHUTS OFF DURING DRIVING EVENTS CITY AND HIGHWAY. ABS LIGHTS COME ON AND STAY ON. INTERIOR LIGHTS COME ON AUTOMATICALLY DURING DRIVING. HAVE HAD THE VEHICLE TO A VW DEALER 4 TIMES FOR THIS ISSUE AND THEY CANNOT DIAGNOSES, NOR REMEDY THE ISSUE. I HAVE SPENT WELL OVER $2,000 FOR THESE VW DEALER VISITS. THIS VEHICLE WAS BUILT BY CHRYSLER FOR VW AND CHRYSLER ISSUED A RECALL ON THE TIPM FOR THE CHRYSLER VEHICLES. VW REFUSES TO ISSUE A RECALL FOR THE TIPM. THIS IS A MAJOR SAFETY ISSUE THAT CAUSES THE VEHICLE TO SHUT OFF DURING DRIVING AND ALL POWER AND BRAKING FUNCTIONS ARE LOST. AT THIS TIME, I HAVE NO CHOICE BUT TO PAY AN ADDITIONAL $1,500 TO HAVE VW REPLACE THE TIPM IN THE HOPES THAT IT RESOLVES THIS DANGEROUS SAFETY ISSUE AND KEEPS MY FAMILY SAFE. NHTSA MUST INVESTIGATE THIS ISSUE WITH CHRYSLER AND REALIZE THAT IT APPLIES TO VW ROUTAN VEHICLES BUILT BY THEM AS WELL, AND FORCE VW TO RECALL THE VEHICLES AND FIX THE ISSUE AT THEIR COST AND PROVIDE FULL REIMBURSEMENT TO ALL ROUTAN OWNERS WHO HAVE THIS SAME SAFETY ISSUE. WHAT ACTIONS ARE NHTSA TAKING ON THIS CRITICAL SAFETY ISSUE?

Electrical System
Filed Jul 12, 2019129,631 milesMO

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. VOLKSWAGEN LEE'S SUMMIT (2225 NE INDEPENDENCE AVE, LEE'S SUMMIT, MO 64064, (816) 282-0022) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY; HOWEVER, AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED. AFTER SEVERAL HOURS, THE VEHICLE RESUMED NORMAL OPERATION WHEN IT WAS RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND STATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE ALTERNATOR WAS REPLACED FOR THE SECOND TIME BY THE INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS APPROXIMATELY 129,631. PARTS DISTRIBUTION DISCONNECT.

Electronic Stability Control (esc)
Filed Mar 6, 2019120,000 milesNC

WHEN I'M DRIVING ALL THE LIGHTS WILL TURN ON ON THE DASH BOARD THEN TURN OFF AND MY WINDSHIELD WIPERS WILL TURN IN THE PROCESS WHEN ALL THE LIGHTS TURN ON WHILE I'M DRIVING THE VAN WILL SAY I'M GOING 0 MILES PER HOUR

Power Train
Filed Feb 14, 2019128,000 milesPA

VEHICLE SHUTS OFF AUTOMATICALLY WHILE DRIVING. NO SPECIFIC TEMPERATURE OUTSIDE, NO SPECIFIC TIME OF DAY, JUST SHUTS OFF MORE THEN ONCE WHILE DRIVING TO LOCATIONS.

Electrical System
Filed Nov 28, 2018PA

FOR SEVERAL MONTHS IN 2018 OUR 2009 VOLKSWAGEN ROUTAN WOULD NOT START, WINDOWS WOULD NOT WORK CORRECTLY, ETC. ON NOVEMBER 10TH, 2018, OUR 2009 VOLKSWAGEN ROUTAN WAS STATIONARY AND WOULD NOT START AT ALL. CALLED A TOW TRUCK TO HAVE IT TAKEN TO THE NEAREST DEALERSHIP. TOW TRUCK DRIVER MESSED WITH THE VEHICLE AND WAS ABLE TO START IT AND WE DROVE IT TO THE DEALERSHIP. THE DEALERSHIP RECEIVED OUR VEHICLE ON 11/10/18. THE DEALERSHIP NOTIFIED US THAT THERE IS AN OPEN RECALL ON THE "WIN MODULE" AND THEY WOULD CONTACT VOLKSWAGEN FOR THE REPLACEMENT PARTS. THE DEALERSHIP DID NOT RECEIVE THE PART UNTIL 11/15/18 AND THE PART WAS USED/PROGRAMMED FOR A DIFFERENT VEHICLE THEREFORE IT WAS UNABLE TO BE INSTALLED IN OUR VEHICLE. THE DEALERSHIP THEN PROVIDED US WITH A LOANER VEHICLE AND CONTACTED VOLKSWAGEN FOR YET ANOTHER UNUSED PART. IT IS NOW 11/28/18 AND WE STILL DO NOT HAVE OUR VEHICLE. THE PART WAS RECEIVED AND INSTALLED HOWEVER THE VEHICLE'S BATTERY WILL NO LONGER HOLD A CHARGE. THE DEALERSHIP WANTS TO PUT A NEW BATTERY IN THE VEHICLE AND WE WILL HAVE TO PAY $150.00 FOR THE BATTERY AND INSTALLATION. WE NEVER RECEIVED NOTICE OF THIS RECALL. MY HUSBAND LOST 2 DAYS OF PAY. WE HAD TO RELY ON 3 DIFFERENT PEOPLE TO GET MY HUSBAND TO AND FROM WORK. I AM DISABLED AND HAD SURGERY ON 10/23/18 AND UNABLE TO GET TO PHYSICAL THERAPY LET ALONE LEAVE THE HOUSE FOR A WEEK BECAUSE THE DEALERSHIP DIDN'T HAVE ANY AVAILABLE LOANER VEHICLES UNTIL 11/15/18. THIS HAS BEEN A DANGER TO MY FAMILY/CHILDREN AND A

Electronic Stability Control (esc)
Filed Nov 21, 201887,400 milesTX

DRIVING DOWN THE HIGHWAY ONE NIGHT AND THE ANTI-LOCK SYSTEM IS ACTIVATING BY ITSELF. TOOK IT TO A SHOP AND THEY TOLD ME THE STEERING ANGLE SENSOR NEEDS TO BE REPLACED. WHICH IS THE WHOLE CLOCKSPRING. THEY TOLD ME THE SENSOR IS SAYING I'M AT A 42 DEGREE ANGLE WHEN THE STEERING WHEEL IS STRAIGHT. THE ANGLE OF THE SENSOR SHOULD BE 0-15 DEGREES. BECAUSE OF THIS IT'S TELLING THE ANTI-LOCK SYSTEM THAT I'M ABOUT TO FLIP CAUSING THE BRAKES TO APPLY BY THEMSELVES. I'M NOT ABLE TO DRIVE OVER 20MPH WITHOUT IT ACTIVATING THE ANTI-LOCK SYSTEM. I COULDN'T AFFORD TO GET IT REPAIRED SO I HAD TO DISABLE THE WHOLE ANTI-LOCK SYSTEM UNTIL I HAVE THE MONEY TO REPLACE IT.

Power Train
Filed Nov 13, 2018115,226 milesMA

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING BETWEEN 30 TO 65 MPH, THE VEHICLE RANDOMLY JERKED FORWARD AND BACKWARD AS IF IT WERE SKIPPING A GEAR. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED AFTERWARDS SEVERAL TIMES. THE CONTACT SPOKE WITH TWO UNKNOWN DEALERS AND THEN CONTACTED AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE UNDERDRIVE SOLENOID CIRCUIT OF THE TRANSMISSION WAS MALFUNCTIONING. AFTER CONDUCTING SOME RESEARCH, THE CONTACT FOUND THAT THE MANUFACTURER PLACED A CHRYSLER ENGINE AND TRANSMISSION INTO HER VOLKSWAGEN VEHICLE. THE INDEPENDENT MECHANIC COMPLETED THE REPAIRS WITH ANOTHER NEW CHRYSLER TRANSMISSION SOLENOID PART. WHILE THE CONTACT WAS DRIVING ON THE HIGHWAY, THE VEHICLE LOST COMPLETE ACCELERATION AND HAD TO BE PULLED OVER TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED BACK TO THE INDEPENDENT MECHANIC, BUT HAD NOT YET BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER PROVIDED CASE NUMBER: 181899879 AND NHTSA'S PHONE NUMBER TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 115,226. *TT*JB

Service Brakes
Filed Aug 6, 20181 milesMI

I WAS DRIVING MY 2009 ROUTAN THIS MORNING (8/6/18) IN A ROUND-A-BOUT WHEN OUT OF BLU MY STEERING AND BRAKES COMPLETELY LOCKED UP AND MY ABS LIGHT CAME ON. I HAD TRAFFIC BEHIND ME. I ALMOST WENT OVER THE CURB AND CAUSED AN ACCIDENT DUE TO THIS HAPPENING. I PRAISE GOD THAT I AND EVERYONE AROUND WAS SAFE. MY VEHICLE HAS ALREADY HAD THE IGNITION SSSWITCH REPLACED TWICE. I HAD IT CHECKED FOR CODES AND NOTHING CAME UP. I NOTICED A HUGE AMOUNT OF COMPLAINTS REGARRDING THIS. WHAT IS IT GOING TO TAKE TO GET THIS FIXED? THERE ARE LIVES ON THE LINE. WHEN A VEHICLE SHUTS DOWN ON THE HIGHWAY THAT WILL CAUSE A MAJOR ACCIDENT. IS VOLKSWAGEN AND NHTSA WILLING TO LIVE WITH THAT KNOWING THAT THIS HAS BEEN A MAJOR ISSUE WITH THIS VEHICLE FOR SOME TIME? HOW MANY INJURIES OR DEATHS DO YOU NEED TO PROVE TO YOU THAT THIS IS A SAFETY ISSUE?

Engine
Filed Jun 11, 2018124,000 milesIA

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE THE CONTACT WAS OUT OF TOWN, THE VEHICLE FAILED TO START AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ONCE THE VEHICLE WAS ABLE TO BE STARTED, THE CHECK ENGINE INDICATOR DIMMED. THE CONTACT CALLED A LOCAL DEALER (GREEN CHEVROLET, 1703 AVENUE OF THE CITIES, EAST MOLINE, IL 61244) AND WAS INFORMED TO TAKE THE VEHICLE TO HER LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 124,000.

Vehicle Speed Control › Cruise Control
Filed Jun 1, 201878,000 milesMA

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE SUDDENLY ACCELERATED PAST 90 MPH ON ITS OWN. THE VEHICLE FAILED TO ACCELERATE WHEN DEPRESSING THE BRAKE PEDAL AND THE CRUISE CONTROL COULD NOT BE DEACTIVATED. THE DRIVER HAD TO SWITCH THE ENGINE OFF IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO COVENTRY MOTORCARS (2152 BOSTON TPKE, COVENTRY, CT), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 78,000.

Electrical System
Filed May 22, 201875,000 milesOR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING 40 MPH THE CONTACT NOTICED THE TRANSMISSION WAS STUCK IN THIRD GEAR. THE DEALER WAS NOT NOTIFIED OF THIS FAILURE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WERE NOT ABLE TO ASSIST. THE VIN SEARCH REVELED NO RECALLS. THE VEHICLE HAD NOT BEEN DIAGNOSED REPAIRED. THE FAILURE MILEAGE WAS 75,000.

Electrical System
Filed Apr 13, 201898,000 milesWV

DRIVING DOWN THE ROAD AND ALL THE LIGHTS WILL START BLINKING AND VEHICLE WILL TURN COMPLETELY OFF. NO BRAKES OR POWER STEERING WHEN THIS TAKES PLACE.UNABLE TO DRIVE BEING PREGNANT AND HAVING 3 YOUNG CHILDREN AND DO NOT FILL SAFE SINCE THIS HAPPENED GOING DOWN HILL IN A TURN.

Unknown or Other
Filed Apr 4, 201886,000 milesWA

THE VEHICLES STALLS OUT WHILE DRIVING, POWER STEERING GOES OUT, BRAKES STOP WORKING....VERY DANGEROUS - 2015 IGNITION SWITCH RECALL (WIN MODULE) DID NOT FIX THIS PROBLEM. CHRYSLER KNOWS THIS, VW KNOWS THIS - COMMON PROBLEM IS 2009-2010 MODELS - THESE ARE FAMILY VEHICLES - SOMEONE IS GOING TO BE KILLED SOON BECAUSE OF THIS ISSUE!

Service Brakes
Filed Feb 21, 2018120,000 milesWA

WE WERE DRIVING THE VEHICLE WHEN ALL OF THE SUDDEN IT STALLED! THERE IS NO CHECK LIGHT ON AND WHEN IT DOES THIS WE LOST ALL POWER BREAKING AND STEERING. THIS ALMOST HAPPENED TO US AROUND AN ELEVATED CORNER LUCKILY WE HAD JUST PAST THE CURVE WHEN WE LOST ALL POWER. IN READING THIS IS A COMMON PROBLEM ON THE TOWN AND COUNTRY ROUTAN GRAND CARAVAN AND ALL ASSOCIATED MODELS. SOMETHING SHOULD BE DONE DUE TO THE DANGER AND POTENTIAL RISK TO HUMAN LIFE! WE BOUGHT THIS VAN TO KEEP OUR CHILDREN SAFE NOT HAVE TO WORRY OF IT WILL LOOSE POWER STEERING AT 30 MPH IN A CANYON CORNER!

Service Brakes
Filed Feb 5, 2018130,000 milesTN

WHILE TAKING MY GRANDSON TO SCHOOL THIS MORNING ON A VERY CURVY COUNTRY ROAD THE ENGINE DIED ON MY 2009 VOLKSWAGON ROUTAIN. HAVING NO BRAKES AND NO POWER STEERING MADE IT VERY DIFFICULT TO CONTROL VEHICLE. I TURNED ON EMERGENCY FLASHERS WHEN CAR FINALLY STOPED TURNED TO OFF POSITION THEN RESTARTED ENGINE. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED TO ME AND MY WIFE. PROBLEM CANNOT BE DIAGNOSED BY DEALER WHY CAN'T CHRYSLER FIX THIS SERIOUS PROBLEM BEFORE SOMEONE GETS INJURED OR KILLED. I KNOW AS WELL AS NHTSA THAT THIS HAS HAPPENED TO MANY PEOPLE. PREVIOUS RECALL FIX FOR IGNITION SWITCH AT WV DEALER TO SOLVE THIS PROBLEM DID NOT WORK . ITS A SHAME THAT MANY PEOPLE HAVE TO INJURED OR KILLED BY A SERIOUS KNOWN PROBLEM LIKE THIS BEFORE COMPANIES ARE FORCED TO FIX THEM.

Electrical System
Filed Jan 3, 201875,000 milesFL

VEHICLE CONTINUES TO SHUT DOWN WHILE DRIVING WITHOUT WARNING. VEHICLE MUST EITHER BE STOPPED AND RESTARTED OR PLACED IN NEUTRAL WHILE COASTING TO RESTART.

Electrical System
Filed Dec 14, 2017119,000 milesNC

SINCE BUYING OUR 2009 ROUTAN IN THE FALL OF 2016 WE HAVE SUNK THOUSANDS INTO IT TRYING TO GET IT FIXED BECAUSE OF THE ISSUES WE HAVE HAD SHORTLY AFTER BUYING IT (OURS DID NOT COME WITH A WARRANTY FROM THE VW DEALER). AT LEAST TWICE A WEEK, AND SOMETIMES MORE, IT STALLS WHILE WE ARE DRIVING...USUALLY AT LOW SPEEDS LIKE WHEN WE ARE SLOWING DOWN TO MAKE A TURN OR SLOWING DOWN FOR A STOPLIGHT. USUALLY, ALL OF THE DASHBOARD LIGHTS AND CONTROLS WILL BLINK AND DING REPEATEDLY BEFORE STALLING. IT ALSO STALLS WHEN SITTING STILL. IT WILL BLINK ALL OF THE LIGHTS, THE CONTROLS WILL GO CRAZY AND THE WINDSHIELD WIPERS WILL GO BACK AND FORTH ONE TIME AS IT STALLS. ON DEC 11 IT STALLED ON A MAJOR ROAD IN CHARLOTTE, NC AND I LOST ALL POWER SO I COULD NOT EVEN PUT ON MY FLASHERS. I HAVE AN AUTISTIC CHILD WHO WAS FREAKING OUT BECAUSE I WAS TRYING TO GET ALL OF THE KIDS TO BE QUIET SO I COULD CALL MY HUSBAND AS WE WERE SITTING IN THE MIDDLE OF A BUSY ROAD. WE WERE IN A MIDDLE LANE AND THE WINDOWS WERE UP SO I HAD TO OPEN MY DOOR QUICKLY AND WAVE FOR PEOPLE TO GO AROUND US. I KEPT WATCHING MY REAR VIEW MIRROR AND PRAYING WE WOULDN'T GET HIT AS CARS ZIPPED AROUND US HONKING. THE KEY WAS STUCK IN THE IGNITION SINCE THERE WAS NO POWER. MY HUSBAND WAS HEADED TOWARDS US AND I WAVED PEOPLE AROUND US FOR ABOUT 5 MINUTES WHILE JINGLING THE KEY AND TRYING EVERYTHING TO GET SOMETHING TO WORK. THE POWER FINALLY CAME BACK AND THE KEY CAME OUT AND I WAS ABLE TO RESTART AND GET HOME BUT MY KIDS ARE AFRAID TO G

Electrical System
Filed Dec 3, 201770,000 milesNJ

WHILE DRIVING ON STREET OR HIGHWAY OR STOPPED. USUALLY AROUND 20-40MPH CAR STALLS. BRAKES LOCK UP/STEERING WHEEL LOCKS UP/NO CONTROL OF CAR AT ALL. ALL LIGHTS INDICATE CAR IS ON, ONE BELL GOES OFF PRIOR AND ANTI-SKID LIGHT COMES ON. BY THEN PANIC CANNOT CONTROL CAR! PUT CAR IN PARK AFTER STOPPED AND IT STARTS RIGHT UP.

Complaints 1-50 of 294, newest first, reproduced as filed.

Across model years

Worst on record: 2009
YearComplaintsRecallsFiresDeathsAssessment
20142000Routine
20137000Routine
201263100Routine
2011175020Routine
2010240230Above average
2009 — this page294630Above average
20083000Routine

Compare every Routan year →

2009 Volkswagen Routan: questions buyers ask

Is the 2009 Volkswagen Routan a good car?

It is not among the Routan years to avoid. Owners filed 294 complaints, against about 208 for a typical Routan year. The most common complaint is about the electrical system (42%).

What is the most common problem with the 2009 Volkswagen Routan?

The electrical system: 124 of the 294 complaints (42%) are about it. Owners most often say it stalls (25%), will not start (10%) and sets off warning lights on the dash (9%). The typical report comes at 75,000 miles.

How many recalls does the 2009 Volkswagen Routan have?

6 safety recalls on file with NHTSA, the most recent filed Feb 11, 2016. The largest, 15V194000, covered 20,676 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.

At what mileage do 2009 Volkswagen Routan problems start?

Half of the complaints that record an odometer reading came in before 65,000 miles. For the electrical system the midpoint is 75,000 miles.

Are there service bulletins for the 2009 Volkswagen Routan?

The manufacturer filed 356 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (83), the engine (62) and the transmission (17). They include a warranty extension, CustomerLetterB, filed Apr 23, 2021. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 11, 2016. Source: NHTSA Office of Defects Investigation.