2014 Volkswagen Passat complaints

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE THE CONTACT ATTEMPTED TO TURN THE STEERING WHEEL IN A PARKING LOT, A CLICKING NOISE WAS HEARD AND THE AIR BAG INDICATOR ILLUMINATED. A WEEK LATER, THE HORN SEIZED. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF MURRIETA (951-249-7072, LOCATED AT 41300 DATE ST, MURRIETA, CA 92562) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

AIRBAG LIGHT STAYS ILLUMINATED. NONE OF THE STEERING WHEEL ELECTRICSL WORKS, INCLUDING THE HORN.

VEHICLE STARTED HAVING ISSUES WITH THE FUEL GAUGE SHOWING THAT THE VEHICLE WAS EMPTY WHEN WE FILL UP THE TANK. AFTER THE TANKS WAS ABOUT 3/4 OR LESS THEN GAUGE WILL START WORKING. I REPORTED THIS PROBLEM TO THE DEALERSHIP WHEN THE CAR WAS NEW, BUT THEY COULD NOT FIND ANY ISSUES, AT ONE POINT, IF I REMEMBER WELL THEY SAID IT WAS A SENSOR. THE LAST FEW MONTHS THE CAR STARTED HAVING ISSUES STARTING AND WE THOUGHT IT WAS THE BATTERY. BATTERY WAS REPLACED AND IT HAPPENED A FEW MORE TIMES, WHEN WE PARKED THE CAR IT WILL NOT START. THE NEXT DAY STARTS WITH NO ISSUES FOR A FEW DAYS OR WEEKS. FINALLY, ON 3/8/19, THE CAR WILL WILL NOT START ANYMORE AND IT HAD TO BE TOWED. THE ENGINE TURNS AND EVERYTHING LOOKS FINE. WHEN I DID SOME RESEARCH, IT SHOWS SOME FUEL PUMP ISSUES WITH 2014 VOLKSWAGEN CC AND OTHER MODELS, BUT NOT THE PASSAT. I REMOVE THE BACK SEAT OF THE CAR TO ACCESS THE FUEL PUMP TO CHECK IF I CAN FEEL THE PUMP RUNNING AND CHECK IF THERE WAS POWER TO THE PUMP. TO MY SURPRISE, WHEN I REMOVED THE PLUG TO CHECK THE POWER, THE CONNECTOR WAS COMPLETELY CORRODED AND THERE WAS SOME LIQUID (ASSUME WAS WATER) ON THE CONNECTOR. I WENT TO THE DEALERSHIP AND REPORTED THE ISSUE, BUT I WAS IGNORED AS THEY NEVER SEEN ANY ISSUES WITH THE PUMP. ON 2014, WE BOUGHT TWO PASSAT A FEW MONTHS APART. THE FIRST ONE WAS HAVING ISSUES WHEN RUNNING, THE ENGINE STALLS. WE REPORTED TO THE DEALERSHIP AND THEY COULD NOT FIND ANY ISSUES. AFTER A FEW ACCIDENTS SCARES, MEANING IT WAS VERY CLOSE TO HAPPENS, WE H

AFTER DRIVING MY 2014 PASSAT HAS A BURNING SMELL COMING FROM THE CAR. AFTER HAVING THE UPPER TIMING CHAMBER, TRANSMISSION SEALS, AND BRAKE SYSTEM REPLACED IT IS STILL SMELLING LIKE SOMETHING IS BURNING. IT SMELLS LIKE METAL ON METAL, SO I ASSUMED IT WAS THE BRAKES, BUT EVEN AFTER HAVING THEM CHANGED AT THE DEALERSHIP, THERE IS STILL AN UNKNOWN PROBLEM.

MY CAR WAS PARKED IN MY PARKING SPOT WHEN I TRIED TO INSERT MY KEY IN THE IGNITION CYLINDER. THERE WAS A WHITE PLASTIC PIECE INSIDE THE IGNITION THAT WOULD NOT ALLOW MY KEY IN TO START THE ENGINE. IT CAUSED MY STEERING WHEEL AND FRONT WHEELS TO LOCK. I HAD TO CALL A TOW TRUCK COMPANY TO HAVE IT TOWED TO THE DEALERSHIP.

KEY INJECTION CYLINDER NOT ALLOWING ME TO START MY CAR. I PARKED MY CAR IN MY DRIVEWAY AND REMOVED THE KEY. LATER IN THE DAY I WENT TO START MY CAR AND MY KEY WOULD NOT FIT IN THE KEY CYLINDER. I LIKE IOKKED INSIDE THE KEY AREA AND THERE WAS A WHITE PLASTIC PIN BLOCKING THE KEY. MY STEERING WHEEL AND FRONT WHEELS WERE ALSO LOCKED. I HAD TO HAVE IT TOWED TO THE DEALERSHIP WHERE IT WAS DIAGNOSED WITH TWO PARTS TO BE CHANGED AT A COST OF $840. THE CAR DOESN'T EVEN HAVE 60,000 MILES. IS THERE A RECALL FOR THIS?

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT TRANSMISSION FLUID WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION COOLER O-RING WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. *TR

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING 25 MPH, THE CHECK ENGINE AND "VEHICLE NEED MAINTENANCE" WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE STARTED TO VIBRATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS LEAKING TRANSMISSION FLUID. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V182000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.

I GOT IN AN ACCIDENT ON THE INTERSTATE BACK IN THE SUMMER OF 2017.. I HIT A DEER GOING 70 MPH. AIRBAGS WENT OFF AND THE BODY OF MY CAR WAS OBVIOUSLY DAMAGED. AFTER THAT MY CAR HAS HAD OIL LEAKS, BREAK ISSUES, "AIR BAG ERRORS", AND WAY MORE TO LIST.

TRANSMISSION LEAK COOLANT LEAK ENGINE LIGHT AND BRAKES RADIATOR LEAK

DRIVERS SIDE DOOR WONT UNLATCH. DUE TO A BAD DESIGN, THE DRIVERS SIDE DOOR WILL NOT OPEN WHEN THAT TEMPERATURE IS BELOW FREEZING. VW HAS ACKNOWLEDGED THIS AS A PROBLEM, BUT WILL NOT RECALL. THIS IS A SAFETY ISSUE SINCE THE DRIVER CANNOT EXIT THE VEHICLE IN AN EMERGENCY. I CALLED THEM BUT THEIR STAND IS THAT THE CAR IS OUT OF WARRANTY SO TOO BAD. THE CONDITION ONLY EXISTS WHEN THE TEMPERATURE IS BELOW FREEZING. THE PROBLEM IS WELL KNOW BASED ON SOCIAL MEDIA POSTS. I THINK VW SHOULD TAKE SOME RESPONSIBILITY FOR THE DESIGN FLAW.

WHILE DRIVING MY VEHICLE IT STOPPED. THE VEHICLE WAS TAKEN TO A MECHANIC AND I WAS TOLD THAT MY TIMING CHAIN WAS BROKEN. I FOUND IT IRONIC THAT THERE WAS A RECALL ON OTHER MODELS BUT NOT MINE.

HEATER NOT BLOWING HOT AIR. THIS SEEMS TO BE A MAJOR PROBLEM AND VW EVEN RECOGNIZES THE ISSUE. THIS SHOULD BE A RECALL WARRANTY ITEM. HERE IS A LINK PROVIDED TO WHAT I HAVE FOUND. HTTPS://F01.JUSTANSWER.COM/KYLESKRAUTCAR/1C235176-E1B5-4388-847A-18433040B6B5_V801601.PDF

BACKING OUT OF DRIVEWAY, SLIGHT CLICKING IN THE STEERING COLUMN WHEN TURNING THE STEERING WHEEL TO THE RIGHT. BEEP FROM DASH- AIRBAG FAILURE/WARNING. NOW STEERING WHEEL BUTTONS AND HORN ARE NOT OPERATIONAL.

THE HEATER CORE IN MY 2014 VOLKSWAGEN PASSAT TDI HAS FAILED AND BEEN REPLACED FOUR TIMES WITHIN THE LAST 2 YEARS. THERE IS/WAS AN EXTENDED WARRANTY RELATED TO THE HEATER CORE FAILURE BUT THERE HAS NOT YET BEEN A RECALL DESPITE AN OBVIOUS DEFECT WITH THE HEATER CORES. FAILURE 1, 11/28/2016- REPORTED AS INSUFFICIENT HEAT, PRIMARILY PASSENGER SIDE - WARRANTY COVERED FAILURE 2, 06/30/2017- IDENTIFIED BY CHECK ENGINE LIGHT ALERT- WARRANTY COVERED FAILURE 3, 0/7/10/2017- IDENTIFIED BY CHECK ENGINE LIGHT ALERT, WARRANTY COVERED FAILURE 4, 11/28/2017- REPORTED AS INSUFFICIENT HEAT- PRIMARILY ON PASSENGER SIDE- ORIGINALLY REPORTED ON 10/26/2018- VW DECLINED TO COVER UNDER WARRANTY. WITHOUT A PROPERLY FUNCTIONING HEATER CORE, THE WINDSHIELD DEFROSTER WILL NOT HAVE HEAT. IN THIS SITUATION, THE DRIVER WILL HAVE DIFFICULTY MAINTAINING A CLEAR WINDSHIELD, WHICH WILL CREATE A HAZARDOUS SITUATION. THE LACK OF HEAT IN THE VEHICLE CAN ALSO BE UNSAFE IN SOME CLIMATES.

TAKATA RECALL THERE WAS A RECKLESS DRIVER WHO WAS NOT OBEYING THE TRAFFIC RULES. I WAS ON THE HIGHWAY (NJ TURNPIKE 78 AROUND BAYONNE). AND THEN THIS GUY WAS ON THE RIGHT ENTERING TO THE HIGHWAY, BUT HE SWITCHED TO THE LEFT LANE WITHOUT WAITING FOR THE SOLID LINE TO BECOME DOTTED LINE. AND THEN RIGHT AWAY, HE CUT IN FRONT OF ME, TO AGAIN SWITCH TO THE MOST LEFT LANE. I WAS ALMOST GOING TO HIT HIM BECAUSE OF THIS RECKLESS MOVE. HE DIDN'T SIGNAL AND WAIT FOR ME (OR SOMEONE ELSE) TO GIVE HIM THE WAY. HE JUST CUT IN FRONT ME. I HORNED HIM AND THEN HE SHOWED ME HIS MIDDLE FINGER. IT WAS ABOUT TO BE AN ACCIDENT IF I HADN'T HIT THE BRAKES RIGHT AWAY. HE ENTERED THE HIGHWAY WITHOUT OBEYING THE RULES AND CUT THE ROAD FROM ALL THE WAY FROM RIGHT TO THE LEFT LANE. AND HE IS RUDE AND OFFENSIVE. HE HAS A BLACK LINCOLN, WITH NY PLATE. PLATE NUMBER IS T657065C. THIS HAPPENED IN THE MORNING AROUND 8:46. IT IS A RUSH OUR, HE INCREASES THE RISK OF ACCIDENTS AND PUTS PEOPLE IN DANGER. I HOPE HE WILL BE PUNISHED FOR THIS.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WITHIN MONTHS OF OWNING THE VEHICLE, IT FAILED TO START AND STALLED. THE CONTACT DISCOVERED THAT THE PREVIOUS OWNER EXPERIENCED THE SAME FAILURE AND HAD THE ALTERNATOR ASSEMBLY REPLACED. THE DEALER (CAPITAL VOLKSWAGEN, 3963 W TENNESSEE ST, TALLAHASSEE, FL 32304, (850) 692-5609) REPLACED THE WIRING AND THE ALTERNATOR WAS REPLACED TWICE; HOWEVER, THE FAILURE RECURRED EACH TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

MY STEERING WHEEL WAS AFFECTED, NO HORN, LOSS OF AIR BAGS, LOCKED TRUNK. WAS DIAGNOSED WITH CLOCK SPRING PROBLEM (PREVIOUSLY REPORTED). THESE PROBLEMS SEEMED TO APPEAR RANDOMLY AND NOT ALL AT ONCE. IS UNDER YOUR FORCED RECALL, BUT WAS ALLOWED TO EXCLUDE CERTAIN VEHICLES??? HAD TO FIX IT FOR AROUND $500. NOT PREVIOUSLY REPORTED--ON THE WAY HOME--I NO LONGER HAD A CRUISE CONTROL. VW CHARGED ME $143.50 JUST TO DIAGNOSE IT AND TELL ME IT WOULD COST $720.97 TO REPLACE IT. I HAVE ALREADY REPLACED THE AIR BAG. ALSO,LAST YEAR MY CAR STARTED SPONTANEOUSLY LOCKING AND RELOCKTING MY CAR WHILE DRIVING.. I TOOK IT TO VW. THEY SAID IT NEEDED REPLACING (WITHOUT DIAGNOSIS). THEY COULDN'T WORK ME IN SO I LEFT. THE PROBLEM JUST DISAPPEARED ???

TOOK MY CAR IN BECAUSE I HAD NO HORN, NO AIR BAGS, AND THE STEERING WHEEL SOUNDED 'FUNNY'. I HAD A LITTLE OVER 39,000 WHEN THIS ALL HAPPENED. I WAS TOLD IT WAS THE CLOCK SPRING. APPARENTLY THERE WAS A RECALL FOR THIS FOR THE 2014 PASSATS, BUT MY VIN NUMBER WAS NOT INCLUDED. THEY CAN'T TELL ME WHY. CLEARLY, MY CAR WAS INCLUDED IN THE DEFECTIVE VEHICLES!! IT IS A VERY EXPENSIVE PART TO REPLACE.

CLOCK SPRING FAILURE. CLICKING IN STEERING WHEEL WHILE TURNING CAR, AIR BAG ERROR LIGHT CAME ON AND NONE OF THE CONTROLS ON THE STEERING WHEEL WORK.

IN MID-OCTOBER 2018, I BEGAN EXPERIENCING SOME ISSUES WITH THE STEERING WHEEL OF MY CAR. MY CONTROLS ON MY STEERING WHEEL WERE COMPLETE OFF AND THE HORN WAS NOT WORKING. THEN SUDDENLY, THE AIRBAG SYSTEM ICON CAME ON AND NONE OF MY STEERING WHEEL CONTROLS WORKED. I IMMEDIATELY CONTACTED MY LOCAL VOLKSWAGEN DEALER AND LET THEM KNOW THE ISSUE. THEY PERFORMED A DIAGNOSTIC TEST AND CONFIRMED THAT THE CAUSE OF THIS WAS DUE TO THE 'CLOCKSPRING' GIVING OUT AND THE AIRBAG RESISTANCE BEING TOO HIGH. GIVEN THAT THIS COULD NOT BE A PART OF NORMAL WEAR AND TEAR FOR A VEHICLE IN MY EYES, I DID SOME RESEARCH AND FOUND THAT THERE IS AN OPEN INVESTIGATION WITH VW FOR 2010-2014 AIR BAG CLOCK SPRING FAILURES DUE TO DEBRIS GETTING INTO THAT AREA. I NOTIFIED THE DEALER OF THIS INFORMATION AND THEY STATED THERE WAS NOTHING THEY COULD DO AND TO TAKE IT UP WITH VW CORPORATE. I HAD TO PAY OUT OF POCKET FOR SOMETHING THAT WASN'T MY DOING AND THIS IS UNACCEPTABLE. THEREFORE, I AM SUBMITTING THIS COMPLAINT FOR AN INVESTIGATION, RECOUPMENT, AND TIME SPENT TRYING TO FIGURE OUT WHAT WAS WRONG.

I OWN A 2014 VW PASSAT. ALL OF THE FUNCTIONS ON MY THE STEERING WHEEL WHEN DEAD AND THE AIRBAG LIGHT CAME ON. THE VEHICLE WAS STATIONARY WHEN THE ISSUE WAS FIRST DISCOVERED. I HAD JUST STARTED THE CAR. AFTER BRINGING THE CAR TO A DEALERSHIP TO HAVE IT DIAGNOSED, IT WAS DIAGNOSED AS A FAULTY CLOCK SPRING. THE REPLACEMENT COST IS $637 AND THE CLOSEST DEALER IS 45 MILES AWAY. THIS IS A SAFETY HAZARD AS THE AIR BAG, HORN AND OTHER STEERING WHEEL FEATURES DO NOT WORK. AFTER RESEARCHING I'VE COME TO REALIZE THERE ARE THOUSANDS OF VEHICLES EFFECTED BY THIS AND NO RECALL.

CLOCK SPRING IN THE STEERING WHEEL BROKE AND THE CAR'S HORN, AIR BAG, AND BUTTONS ON STEERING WHEEL NO LONGER WORK BECAUSE OF THIS. MADE A CLICKING NOISE IN THE STEERING WHEEL ABOUT A WEEK BEFORE COMPLETELY BREAKING WHILE TRYING TO REVERSE IN PARKING LOT. VOLKSWAGEN DEALERSHIP CONFIRMED IT WAS CLOCK SPRING THAT WAS BROKEN AND IT WAS NOT COVERED IN THE PREVIOUS RECALL.

ALL OF THE CONTROLS ON THE STEERING WHEEL HAVE STOPPED WORKING AND THE AIRBAG LIGHT IS ON. THIS IS WHEN THE VEHICLE IS STATIONARY AND MOVING. VEHICLE HAS VERY LOW MILEAGE.

TERRIBLE SQUEAKING NOISE COMING FROM BRAKES. HAD THE ISSUE CHECKED OUT BY A DEALER. BRAKE PADS AND ROTORS ARE FINE. NO ISSUE WITH BRAKES OTHER THAN THE AWFUL NOISE.

THE MOTOR KEPT MAKING NOISE DIDN'T KNOW WHAT IT WAS WENT TO VOLKSWAGEN OF MEMPHIS THE MOTOR HAD TO BE REPLACED, 2 MONTHS LATER SMELLED GAS COMING FROM CAR THE FUEL INJECTOR HAD TO BE REPLACED, 2 MONTHS AFTER THAT THE OVERHEAT INDICATOR WAS ON COULDN'T DRIVE THE CAR THE WATER PUMP WENT OUT WAS OUT OF SEVERAL THOUSANDS OF DOLLARS NOT HAPPY WITH THE CAR AT ALL BUT ALMOST DONE PAYING ON IT WILL NOT BUY ANOTHER.

TAKATA RECALL I HAVE BEEN RECEIVING RECALL NOTICES FOR MY 2014 VOLKSWAGEN PASSAT FOR THE PAST YEAR YEAR. I MADE AN APPOINTMENT WITH MY VOLKSWAGEN DEALER IN MARCH OF 2018, BROUGHT THE CAR IN SO THEY COULD FIX THE RECALL. AFTER TAKING THE DAY OFF, AND WAITING FOR THE CAR, I WAS TOLD THAT THE DEALERSHIP DID NOT HAVE THE CORRECT PART TO FIX IT, AND THEY COULD NOT COMPLETE THE REPAIR. I WAS TOLD I WOULD BE CONTACTED AS SOON AS THEY RECEIVED THE PART. LAST MONTH, I CONTACTED THE DEALERSHIP TO INQUIRE ABOUT THE RECALL AND WAS TOLD THEY STILL DID NOT HAVE THE PART. I CONTACTED VOLKSWAGEN, THEY PUT ME IN TOUCH WITH ANOTHER DEALER, I CONTACTED THAT DEALER. THEY ALSO DID NOT HAVE THE PART. AGAIN I WAS TOLD, WE WILL CONTACT YOU WHEN WE HAVE THE PART. THAT WAS OVER A MONTH AGO. YESTERDAY, I RECEIVED ANOTHER RECALL NOTICE. HOW DO GET MY RECALL FIXED IF THE DEALERSHIPS DO NOT HAVE THE PARTS? DO I HAVE TO WAIT UNTIL THE CAR IMPLODES? PLEASE HELP!

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PARAMOUNT VOLKSWAGEN, 1205 S CENTER ST, HICKORY, NC 28602, (828) 475-6696) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

ENGINE QUITS WITHOUT WARNING. TOTAL LOSS OF POWER. TOO MANY REPORTS OF THIS ON INTERNET. VERY DANGEROUS! QUIT WHILE DRIVING ON MAJOR ROAD.

WE TOOK THE CAR IN FOR MAINTENANCE TO THE DEALERSHIP A MONTH AGO. IT WAS A LITTLE LOUD WHICH WAS EVIDENT. THE DEALERS MECHANIC SAID THE CAR WAS FINE. A FEW WEEKS AGO THE CHECK ENGINE LIGHT CAME ON (STEADY NOT BLINKING). WE TOOK IT INTO THE DEALERSHIP AND FOUND OUT THAT THE TIMING TENSIONER (APPARENTLY A KNOWN VEHICLE ISSUE ACCORDING TO THE MECHANIC), AND THAT IT HAD DAMAGED THE ENGINE TO THE POINT IT NEEDED TO BE REPLACED. IT HAS A 1.8T, AND I AM CURIOUS EXACTLY HOW PREVALENT THIS PROBLEM IS.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RESEARCHED THE MATTER AND FOUND THAT THE VEHICLE WAS MANUFACTURED ON NOVEMBER 21, 2013 AND SHOULD BE INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE VEHICLE WAS TAKEN TO NORTHTOWN VOLKSWAGEN (1135 MILLERSPORT HIGHWAY, AMHERST, NY 14226, (888) 685-3064) WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) AND PROVIDED CASE NUMBER: 181168832. THE FAILURE MILEAGE WAS 32,000.

AIRBAG CLOCKSPRING BROKE AGAIN AFTER VOLKWAGEN REPLACED IT. NOW GETTING CHARGED A SECOND TIME FOR THE CLOCKSPRING THAT A VOLKWAGEN DEALERSHIP REPLACED LESS THAN A YEAR AGO. IT HAS ONLY BEEN 25,000 MILES SINCE WE PAID THE $500 TO GET IT REPLACED THE FIRST TIME, SINCE MY VIN NUMBER WAS SKIPPED IN THE RECALL. ALL I WAS DOING TO CAUSE THE CLOCKSPRING TO BREAK WAS TURNING INTO MY DRIVE.

AIRBAG COVER IS SEPARATING FROM THE CENTER OF THE STEERING WHEEL AND THE HORN RANDOMLY GOES OFF. CONSULTED WITH LOCAL AUTO PARTS STORE AND WAS ADVISED THAT THE VEHICLE IS NOT SAFE TO DRIVE BECAUSE AIRBAG COULD GO OFF AT ANY TIME. VOLKSWAGEN STATES THAT BECAUSE VIN IS NOT INCLUDED IN TAKATA RECALL THAT THEY WILL NOT CONSIDER ANY ACTION. VEHICLE HORN HAS ACTIVATED BOTH WHILE STATIONARY AND WHILE VEHICLE WAS ON ROADWAY.

ON MAY 31, 2018, I BOUGHT A VOLKSWAGEN PASSAT E.S. 2014 AT INWOOD MOTORS, INC. DOS ID # 447825, LOCATED AT 153 SHERIDAN BLVD, INWOOD NY 11096. THE VEHICLE WAS FINANCED THRU THE LENDER NEW CITY FUNDING, LOCATED AT 146 S LIBERTY DR. # 11B, STONY POINT, NY 10980 FOR THE AMOUNT OF $8,000.00 DOLLARS. AFTER DRIVING THE VEHICLE OVER 40 MILES PER HOURS, IT WARNED ME OF SOME MECHANICAL PROBLEM THRU THE VEHICLE DASHBOARD (YELLOW LIGHT ECP), FRONT BRAKE BAND WORN, ABNORMAL SOUND IN FRONT OF VEHICLE WHEN TURNING TO RIGHT AND TO LEFT. I IMMEDIATELY INFORMED THE PERSON IN CHARGE OF THE DEALERSHIP ABOUT THIS ISSUES NAMED KASI, HE TOLD ME NOT TO WORRY ABOUT, THAT I HAD 1 MONTH GUARANTEE THAT HE WOULD TAKE CARE ABOUT IT. I HAVE LEFT THE VEHICLE SEVERAL TIMES AT THE DEALERSHIP TO MAKE THE REPAIRS, BUT HE NEVER DID IT. THE DEALERSHIP WORK IN CONJUNCTION WITH THE MECHANIC SHOP TIKAL'S AUTO REPAIR, LOCATED AT 153C SHERIDAN BLVD, INWOOD NY 11096, (516) 371-9582. THE FIRST TIME I LEFT THE VEHICLE WAS ON JUNE 13, 2018, AND TWO DAYS LATER, HE NOTIFIED ME ABOUT THE THROTTLE BODY HAD PROBLEM, AND IT WAS NECESSARY TO ORDER A NEW ONE TO REPLACE IT. HE TOLD ME TO BRING THE CAR WITH ME, HE WOULD CALL ME WHEN HE HAD THE PART IN HIS POSSESSION. AFTER THAT, THE VEHICLE CONTINUED WITH THE SAME PROBLEM, NEVER REPAIR THE BRAKES, NOR THE SOUND THAT I INFORMED HIM ABOUT BEFORE. HE TOLD ME TO LEAVE THE VEHICLE AGAIN, AFTER THREE DAYS LATER, HE SAID IT WAS THE SOLENOID, AND IT WAS NECESSARY TO ORDER A NEW ONE TO REP

1.FAULTY CLOCK SPRING RESULTING IN NO WORKING HORN OR AIRBAG 2. CALL STALLS AND WON'T START INTERMITTENTLY. DEALER CAN'T FIND ISSUES BUT I THINK IT'S RELATED TO THE FAULTY FUEL PUMP RECALL

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND IT WOULD OPERATE AS INTENDED. THE CONTACT STATED THAT THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO FOX VOLKSWAGEN OF ROCHESTER HILLS (773 S ROCHESTER RD, ROCHESTER HILLS, MI 48307, (248) 656-0400) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

WOLFSBURG EDITION. IN FEB 2018 AT 40,000 MILES THE PASSENGER SEATBELT FAILED AND NEEDED TO BE REPLACED. THE REAR DOOR LATCH ALSO FAILED AND NEEDED TO BE REPLACED AT THE SAME TIME. NOW AT JUNE 29, 2018 AT 46,000 MILES THE DRIVER SIDE SEATBELT HAS FAILED AND WILL NEED TO BE REPLACED. THE AIRBAG RECALL WAS COMPLETED AT 40,000 MILES ALSO. SAFETY EQUIPMENT SHOULD BE DESIGNED TO LAST AND THESE SEATBELTS HAVE ALREADY FAILED THROUGHOUT THE CAR.

TAKATA RECALL- HAD THE RECALL FIXED. CLOCK SPRING IS BROKEN AGAIN- AIRBAG LIGHT IS BACK ON AND STEERING WHEEL CONTROLS ARE NO LONGER WORKING. VW SAYS "TOUGH LUCK" IT'S NOT COVERED A SECOND TIME EVEN THOUGH THIS FIX DIDN'T EVEN LAST A YEAR. CAR IS CURRENTLY IN THE SHOP FOR A HOST OF OTHER ISSUES SURROUNDING THE EMISSIONS RECALL AND SENSORS THAT AREN'T WORKING YET AGAIN.

CLOCKSPRING WENT BAD, NO AIRBAGS OR HORN. I WAS DRIVING WHILE THIS HAPPENED.

I WAS DRIVING AT APPROXIMATELY 30 MPH AND UPON MAKING A NORMAL 80 DEGREE RIGHT TURN, I HEARD AN AUDIBLE POP IN THE STEERING COLUMN. AFTER THAT, MY AIRBAG ERROR LIGHT CAME ON AND I LOST FUNCTION IN MY HORN AND ALL STEERING WHEEL FACE CONTROLS (VEHICLE INFORMATION NAVIGATION FOR THE DASHBOARD, VOLUME AND RADIO CONTROLS, BLUETOOTH CONNECTIVITY, ETC.). AFTER TAKING IT TO THE DEALERSHIP FOR REPAIR AND BEING TOLD IT WAS THE CLOCK SPRING, I BEGAN DOING A LITTLE RESEARCH ON CLOCK SPRING ISSUES IN VOLKSWAGEN PASSATS MANUFACTURED BETWEEN 2010 AND 2014 AND THAT THERE WAS EVEN A RECALL ISSUED (ALTHOUGH I NEVER RECEIVED ANY INFORMATION ON A RECALL FROM THE MANUFACTURER OR THE DEALER). I HAVE BEEN TOLD BY MY DEALER THAT THE REPAIR WILL BE COVERED UNDER MY EXTENDED WARRANTY WHICH I STILL HAVE A DEDUCTIBLE FOR. IF THIS IS A DEFECTIVE PART THEN IT SHOULD BE VOLKSWAGEN'S RESPONSIBILITY, NOT THE OWNER.

THE CLOCKSPRING IN MY STEERING WHEEL HAS FAILED AND A WARNING MESSAGE IS DISPLAYED WHEN STARTING THE CAR AND ALSO THE AIRBAG WARNING LIGHT REMAINS ON. IN ADDITION, DUE TO THE CLOCKSPRING FAILURE THE STEERING WHEEL MOUNTING CONTROLS DO NOT WORK. I AM CONCERNED ABOUT THE SAFETY OF THIS AIRBAG SITUATION. I DID CONTACT VOLKSWAGEN GROUP OF AMERICA AND THE HAVE COMMUNICATED THAT THEY WOULD NOT REPAIR THE VEHICLE AS IT IS NOT UNDER WARRANTY OR PART OF A RECALL (CASE NUMBER 180447041). I DID LEARN THAT THERE WAS A SIMILAR RECALL FOR THE SAME MAKE, MODEL VEHICLE THAT I HAVE (RECALL # 15V-483), HOWEVER, MY SPECIFIC VEHICLE SERIAL NUMBER IS NOT INCLUDED. ALL INDICATIONS SHOW THAT THIS IS A KNOWN ISSUE AND DEFECT AND I WOULD EXPECT THIS SHOULD BE FIXED DO TO THE HISTORY AND RISK OF THIS ISSUE WITH THE CLOCKSPRING/AIRBAG.

2014 VW PASSAT CLOCKSPRING ISSUE: MY VW WAS UNDER RECALL FOR THE TAKATA AIRBAGS WHICH I HAD NOT TAKEN IN TO HAVE REPLACED YET. WHEN TURNING THE WHEEL WHILE PULLING OUT OF A PARKING SPOT I HEARD A CLICK OR POP FROM THE STEERING COLUMN. AT THAT POINT, I NOTICED MY AIRBAG LIGHT CAME ON AND THAT NONE OF THE CONTROLS ON MY STEERING COLUMN WERE WORKING. UPON SOME SEARCHING I DISCOVERED IT WAS LIKELY THE CLOCKSPRING AND TOOK IT FOR REPAIR. I WAS TOLD MANY OF THE 2014 PASSATS WERE UNDER RECALL BUT MINE WAS NOT. I ALSO CHECKED NHTSA FOR ISSUES AND NOTICED ABOUT 100 OTHER COMPLAINTS FROM PASSAT OWNERS THAT ALSO HAD TO HAVE CLOCKSPRING REPAIRED ON VEHICLES NOT COVERED BY THE RECALL. I BELIEVE ALL THE VW PASSAT CLOCKSPRING ISSUES SHOULD BE COVERED UNDER THE RECALL AS IT CLEARLY IS A WIDESPREAD ISSUE.

REGARDING RECALL NHTSA BULLETIN 14V182000 - MY 2014 VW PASSAT IS EXPERIENCING THE SAME ISSUES OUTLINED IN THE BULLETIN OUTLINE ABOVE HOWEVER, IT APPEARS MY VIN DOES NOT CORRESPOND WITH THE MANUFACTURES RECALL. I HAVE A O-RING THAT IS FAULTY AND HAS CREATED A LEAK BETWEEN THE OIL COOLER AND TRANSMISSION. BASED ON THE RECALL IT COULD RESULT IN A VEHICLE FIRE. I BELIEVE THE ISSUE REGARDING THE SEAL IS EXPANDED BEYOND THE MANUFACTURES CRITERIA AND SHOULD BE EXPANDED TO COVER ALL 2014 VW PASSAT. PLEASE NOTE THIS WAS LEAK WAS IDENTIFIED BY THE INDEPENDENT SERVICE STATION. THE DEALERSHIP INDICATED THIS WAS A REAR CRANK SEAL LEAK, NOT THE CASE.

THE VEHICLE HAS A BAD CLOCK SPRING (AIRBAG LIGHT IS ON AND NOT CONTROLS ON THE STEERING WHEEL ARE FUNCTIONING). THE CLOCK SPRING HAS BEEN REPLACED TWICE AT THE DEALERSHIP (MARCH 2015 & JULY 2013).

CAR KEEPS RANDOMLY SHUTTING OFF. LOSES POWER WHILE IDLING AND DIFFICULT TO START. WILL LOSE POWER AND CUT OFF ALSO WHILE DRIVING. CHECK ENGINE LIGHT WILL NOT STAY ON OR COME ON.

WHEN DRIVING THE VEHICLE AT ANY SPEEDS THERE IS A DELAY IN GAS PEDDLE RESPONSE TIME OF ALMOST 3 TO 5 SECONDS ESPECIALLY IF TRYING TO MERGE INTO TRAFFIC, THE GAS PEDDLE DELAYS TO THE POINT THAT YOU ALMOST FEEL LIKE YOUR NOT GOING TO MAKE IT. IT CAN CAUSE A SERIOUS ACCIDENT . I DRIVE DAILY FROM NJ TO NYC AND DO NOT FEEL SAFE IN THIS VEHICLE BC OF THAT DELAY. I'VE TAKEN BACK TO THE DEALER AND WAS TOLD THAT IT IS BC OF DRIVE BY WIRE TECHNOLOGY AND TURBO SYSTEM THAT THIS IS ALMOST NORMAL. I HAVE DRIVEN MANY CARS IN MY LIFE AND HAVE NEVER FELT UNSAFE IN THEM. I NOW HOW TO SECOND GUESS MERGING INTO TRAFFIC AND FEEL THAT IF MY KIDS WERE TO DRIVE THIS CAR THEY ARE NOT EXPERIENCED DRIVERS, IT WOULD BE A VERY SCARY SITUATION TO PUT A TEENAGER INTO.

TRANSMISSION FLUID COOLER LEAKAGE DRIPPING FLUID WHERE IT MIGHT CONTACT A HOT SURFACE AND RESULT IN A VEHICLE FIRE. ALLEGEDLY ACCORDING TO VW THIS IS NOT SUPPOSED TO HAPPEN IN VEHICLES WITH MY VIN, BUT MY MECHANIC SAYS IT IS HAPPENING.

THE AIRBAG LIGHT HAS COME ON, HORN NO LONGER WORKS AND THE CONTROLS ON THE STEERING WHEEL DO NOT WORK. FROM WHAT I CAN TELL IT IS A FAILURE OF THE CLOCK SPRING. TOOK IT INTO DEALER FOR RECALL ON VEHICLE AND WAS TOLD THEY DO NOT HAVE THE PARTS OR INSTRUCTIONS YET TO FIX IT.

CLOCK SPRING ISSUES . VW STATED TO ME THAT MY CAR WAS NOT UNDER RECALL FOR THE CLOCK SPRING .THEY FIXED IT IN JUNE 2016 . IT BROKE AGAIN JUNE 2017 AND WAS REPLACED. IT BROKE AGAIN IN JAN 2018 AND WAS REPLACED 7 WEEKS LATER BROKE AGAIN. IT IS IN NEED OF BEING REPLACED NOW WHICH WILL BE THE 5TH CLOCK SPRING TO BE PUT IN TH CAR. THE AIRBAG LIGHT IS ON HORN DOES NOT WORK NOR ANYTHING ON THE STEERING WHEEL DUE TO THE BROKEN CLOCK SPRING . I AM THE ORIGINAL OWNER AND THE CAR IS PAID FOR BUT I CANT USE IT SAFELY AND CAN'T SELL IT WITH THESE ISSUES THAT VW WILL NOT FIX. VW CORPORATE OFFICES INVESTIGATED DETERMINED THAT IT INFACT WAS BROKEN AND SAID THEY WOULD PAY FOR MY LAST PART? BUT THAT IS OUT OF THE WARRANTY. THE FIRST REPAIR WAS AT 44,000 MILES . THE ISSUE IS THAT VW NEVER ADDRESSED WHY THEY KEEP BREAKING AND REPLACING THEM DOES NOT CORRECT THE PROBLEM

FIRST OFF, THE BREAD STARTED GIVING ME TROUBLE A COUPLE WEEKS AFTER PURCHASING THE VEHICLE. WHEN I TOOK THE VEHICLE IN TO HAVE IT CHECKED OUT VW OF THE WOODLANDS EXCLAIMED THAT THERE WAS NO ISSUE AND THAT THE BRAKE PADS HAD A FEW ROCKS IN BETWEEN THEM. AS THE WEEKS PASSED THE ISSUE GRADUALLY GOT WORST AND I COULD FEEL THE BRAKES GRIND WHEN I PROCEEDED TO COME TO A STOP. NOW THE BRAKES ARE COMPLETELY JACKED UP AND I WILL HAVE TO PAY OUT OF POCKET TO HAVE THEM REPAIRED. MY SECOND PROBLEM IS THE ELECTRICAL ISSUE THAT I'VE ENCOUNTERED. THIS DATES BACK TO AT LEAST 3 WEEKS AFTER BUYING THE CAR. I REPORTED THE PROBLEM TO THEM AND HAVE EVEN TAKEN THE VEHICLE IN TO HAVE IT CHECKED OUT, BUT YET AGAIN I WAS GIVEN AN EXCUSE. "YOUR ALTERNATOR NEEDS TO BE CHANGED!" I WAS TOLD. I COULDN'T UNDERSTAND WHY THE ALTERNATOR WAS PREPARING TO GO OUT AFTER ONLY HAVING THE CAR FOR 5 MONTHS. BUT THAT WAS NOT THE FIXTURE OF MY PROBLEM. THE DASH BOARD LIKES COME ON AND GOES OFF REPEATEDLY IVER TIME AND I HAVE BEEN TAKING A PICTURE EACH TIME IT HAPPENS FOR MY DOCUMENTATION. IT'S VERY UNPROFESSIONAL WHAT GOES ON WITH THESE CAR DEALERSHIPS AND HOW THEY GET OVER ON PEOPLE. THIS 2014 VOLKSWAGEN PASSAT IS A BUST AND SHOULD BE RECALLED.