2013 Volkswagen Passat complaints

THW STEERING WHEEL AIR BAGS ERROR

I COMPLETED SAFETY RECALL (15V-483 ) BACK TO 01/2016. HOWEVER, I STARTED TO HEAR NOISE FROM THE STEERING WHEEL WHEN MAKING TURNS. I WENT TO A NEARBY DEALERSHIP AND FOUND OUT THAT THE NOISE IS DUE TO THE CLOCK SPRING. THE DEALER FILED A CLAIM WITH VOLKSWAGEN AND THEY REJECTED THE CLAIM SINCE IT WAS A MONTH AFTER COMPLETING THE RECALL ACTION AND THEY ONLY PROVIDE 2 YEARS WARRANTY FOR THAT. I DID A RESEARCH ONLINE AND FOUND THAT MANY PEOPLE HAD THE SAME PROBLEM EVEN AFTER COMPLETING THE RECALL ACTION. I SAW THAT AN INVESTIGATION (RQ 17-009) HAS BEEN OPENED BACK TO 11/2017.

AIRBAG LIGHT CAME ON AND THE STEERING CONTROLS ARE NOT WORKING. DEALER DIAGNOSED AS CLOCK SPRING AS BAD AND WON'T COVER BECAUSE OUT OF WARRANTY. THERE IS A RECALL FOR VW PASSAT 2010 TO 2014 FOR CLOCK SPRING RELATED PROBLEMS AND AIRBAG, BUT VW CLAIMS THAT MY VIN IS NOT PART OF THE RECALL. THIS IS NOT RIGHT...THEY HAVE A RECALL FOR MY EXACT PROBLEM AND DON'T WANT TO TAKE OWNERSHIP. REALLY LOOKING FOR SOME GUIDANCE FROM NHTSA.

LEFT LOW BEAM HEADLAMP FAILED AT 78000 MILES. I REPLACED THE BULB, TO NO AVAIL. SWITCHED THE BULB TO THE DRIVER SIDE AND IT WORKED PERFECTLY. PUT THE SUSPECTED BAD BULB IN THE DRIVER SIDE, WORKED PERFECTLY. DID SOME RESEARCH AND LEARNED THAT THE PASSENGER SIDE DIM HEADLIGHT SOCKET WAS THE SUBJECT OF A RECALL. TOOK THE CAR TO VILLAGE VW IN CHATTANOOGA. THEY REFUSED TO EVEN LOOK AT THE CAR, UNTIL I PAID 99 DOLLARS FOR A DIAGNOSIS FEE, THEN PARTS AND LABOR. I EXPLAINED AND RE EXPLAINED THE RECALL. THE REFUSED TO FIX THE CAR, SINCE MY VIN WASN'T SPECIFICALLY LISTED IN THE RECALL. I AM HAVING THE EXACT SYMPTOMS LISTED N THE RECALL, VW IS REFUSING TO REPAIR IT. THIS IS APPARENTLY A COMMON PROBLEM CONSIDERING ALL I HAVE READ. MANY PASSAT OWNERS HAVE THE SAME PROBLEM WITH THE SAME LIGHT, AND VW IS REFUSING TO REPAIR THE VEHICLES.

I BOUGHT THIS VEHICLE NEW AND HAD THE HEATING SYSTEM SERVICED AT THE VW DEALER. THE HEATER CORE HAS FAIL TWO TIMES, BOTH TIMES I HAD IT REPLACED AT A VW DEALER. THE FIRST TIME WAS ON 12/21/2016, I CONTACTED VW AND THEY WOULD NOT COVER ANY OF THE EMPLACEMENT COST. THE SECOND TIME WAS ON 01/24/2018, THE DEALER REPRESENTATIVE SAID VW WOULD COVER HALF OF THE COST OF THE REPAIR. I PAID FOR MY HAVE AND THEN CONTACTED VW TO SEE IF THEY COVER THE WHOLE COST. THEY SAID THEY WOULD NOT. THANK YOU. THAT IS TWO HEATER CORE REPLACEMENTS IN A 13 MONTH PERIOD. THAT MAKES ME THINK THERE MAY BE A PROBLEM WITH THE HEATER CORES.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

AT 65,000 MILES, HEADLAMP LOW BEAM, DRIVER SIDE STOPPED WORKING. VEHICLE IN MOTION.

1/26/2018 - I WAS DRIVING MY 2013 VW PASSAT ON THE HIGHWAY AT A 60 MPH SPEED, AND IT SUDDENLY BEGAN FORCING ITSELF TO STOP, AS IF THE TRANSMISSION WAS GOING OUT. THE CAR BEGAN SLOWING DOWN JERKING ITSELF, AND THE CARS BEHIND ME HAD TO BRAKE ABRUPTLY, ALMOST HITTING ME. IT WAS A FRIGHTENING EXPERIENCE. I DID LOOK DOWN AT THE GEAR WHILE THIS WAS HAPPENING AND NOTICED THAT THE GEAR LIGHTS D & S WERE BOTH LIT IN RED AND THE - AND + WERE ALSO LIT IN RED. I WAS FINALLY ABLE TO STOP (ON THE HIGHWAY) AND PUT MY CAR GEAR ON PARK. I QUICKLY PUT IT ON PARK AND THEN TRIED TO DRIVE AGAIN, ALL WAS WELL UNTIL I EXITED THE FREEWAY, AND WHILE I WAS TRYING TO MAKE A LEFT TURN, THE CAR BEGIN SLOWLY JERKING AGAIN, NOT ALLOWING TO CONTINUE DRIVING. I FINALLY PULLED TO THE SIDE AND TURNED OFF THE CAR, RESTARTING IT AFTER A FEW MINUTES, AND THEN ALL WAS NORMAL AGAIN. TODAY, 1/27/2018, ON MY WAY TO WORK, THE SAME ISSUE HAPPENED. I'M TAKING MY CAR INTO SERVICE FIRS THING MONDAY MORNING. I JUST PURCHASED THIS VEHICLE ON OCTOBER 2017, AND NO RECALLS WERE ON THIS VEHICLE. SO TO BE HAVING THESE PROBLEMS JUST A FEW MONTHS AFTER THE INITIAL PURCHASE IS DISAPPOINTING. NO PERSONAL BELONGINGS WERE ANYWHERE NEAR THE GEAR, SO THAT WAS DEFINITELY NOT AN ISSUE. PLEASE ADVISE IF ANYONE HAS REPORTED THE SAME VEHICLE CONCERN. THANK YOU.

CHECK ENGINE LIGHT (MIL) LUMINATED. CODE P202A. REDUCTANT TANK HEATER CONTROL CIRCUIT. 135K MILES.

LEFT FRONT LOWBEAM WENT OUT, REPLACED BULB BUT STILL COMES ON INTERMITTENTLY. CONTACTED VW AND MY CAR WAS NOT PART OF ORIGINAL RECALL , HOWEVER MY VW DEALER HAS SAID HUNDREDS OF THIS MAKE AND MODEL NOT COVERED UNDER ORIGINAL RECALL HAVE HAD SAME ISSUE.

DRIVER DOOR HANDLE STICKS IN COLD WEATHER AND WON'T OPEN FROM THE OUTSIDE. WHEN CRAWLING ACROSS FROM PASSENGER SIDE TO OPEN DRIVER DOOR FROM THE INSIDE, SOMETHING BROKE VERY EASILY. I WAS ABLE TO OPEN THE DOOR, BUT NOW MY DRIVERS DOOR WON'TLOCK IN PLACE TO STAY SHUT. VERY DANGEROUS TO TRY DRIVING WITH THE DOOR SWINGING OPEN AT EVERY CURVE.

A 2013 VOLKSWAGEN PASSAT, ON JANUARY 7THE AIRBAG WARNING LIGHT CAME ON AND "ERROR: AIRBAG" WARNING WAS DISPLAYED. THE HORN NO LONGER WORKS AND THE BUTTONS AROUND THE STEERING WHEEL ARE INOPERABLE. THE VEHICLE WAS TAKEN TO VW IN FINDLAY, OH WHERE IT WAS DIAGNOSED THAT THE TAKAKA AIRBAG RECALL WAS IN EFFECT FOR THIS VEHICLE AND THAT RECALLED PART WAS REPLACED. HOWEVER THE STEERING WHEEL MAKES A CLICKING NOISE WHEN IT IS TURNED, THE BUTTONS AROUND THE STEERING WHEEL ARE STILL NOT WORKING AND THE AIRBAG WARNING LIGHT AND "ERROR:AIRBAG" WARNING IS STILL ON.

NO HEAT IN PASSENGER SIDE OF VEHICLE. REPAIRED/REPLACED HEATER CORE 12/2016, OCCURRED AGAIN 1/2018. KNOWN ISSUE NOT ACKNOWLEDGED BY VW. SEE TS-80-15-04 FOR SAME SITUATION IN MODELS OTHER THAN PASSAT. CREATES POSSIBLE SAFETY HAZARD IN COLD CLIMATE WHERE DEFROST OF PASSENGER WINDOW DOES NOT CLEAR WINDOW.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE VEHICLE WAS TAKEN TO GREEN TOYOTA (3901 WABASH AVE, SPRINGFIELD, IL 62711, (217) 698-3100) AND A PROTECTIVE COVER WAS INSTALLED OVER THE STEERING WHEEL CLOCK SPRING. A FEW MONTHS LATER, THE HORN FAILED AND THE BUTTONS AROUND THE STEERING WHEEL WERE INOPERABLE. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOHAUS OF PEORIA (2322 W VAN WINKLE WAY, PEORIA, IL 61615, (309) 740-7951) WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE RECALL WAS COMPLETED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

THE FRONT RIGHT FENDER LINER DOES NOT COVER A HOLE THAT ALLOWS SNOW AND WATER TO GET INTO THE FRESH AIR BLOWER INSIDE THE CABIN. WHEN IT IS VERY COLD OUTSIDE (WHICH IS HAPPENS ALL THE TIME IN MONTANA) THE WATER THAT HAS CONTACTED THE BLOWER MOTOR WILL FREEZE, IN TURN NOT ALLOWING THE FRESH AIR BLOWER TO TURN. WHEN THE FRESH AIR BLOWER DOES NOT TURN, THERE IS NO DEFROST OR HEAT IN THE CABIN. I DROVE HOME AND HAD TO GO THROUGH SNOW THAT WAS ON THE ROAD. THIS SNOW WAS THROWN UP INTO AN UNCOVERED HOLE AND GOT INTO THE BLOWER HOUSING. THE NEXT MORNING I WENT TO START THE CAR AND HAD NO BLOWER MOTOR. THIS IS THE 4TH TIME THIS HAS HAPPENED TO ME. I WAS DRIVING TO WORK WHEN THIS PARTICULAR ISSUE HAPPENED, AND I HAD TO SCRAPE THE WINDOW EVERY 30 SECONDS TO ENSURE THAT I COULD SEE WHERE I WAS GOING. I WAS ALSO VERY VERY COLD CONSIDERING THE OUTSIDE TEMPERATURE WAS 0 DEGREES FAHRENHEIT. I WAS LUCKY ENOUGH TO BE IN A SITUATION THAT I WAS TO GET TO A WARM PLACE FAST ENOUGH THAT MY FEET DID NOT FREEZE OFF. VOLKSWAGEN HAD ACKNOWLEDGED THIS PROBLEM AND HAS CREATED A TECHNICAL SERVICE BULLETIN ABOUT THE ISSUE. THEY WILL NOT COVER ANY COST OF THIS OBVIOUS DESIGN FLAW. THE BULLETIN NUMBER IS GROUP 87, NO. 15-15. THE REPAIR REQUIRES A NEW FENDER LINER, A NEW HVAC AIR INLET COVER, A NEW WATER DEFLECTOR, A NEW PLENUM CHAMBER COVER, AND A NEW CABIN AIR FILTER, AS SEEN IN THE TECHNICAL BULLETIN.

I WAS PARKED WITH THE CAR OFF AND ALL DOORS UNLOCKED AND I WAS UNABLE TO OPEN THE FRONT DRIVER SIDE DOOR OF MY 2013 VOLKSWAGEN PASSAT FROM THE INSIDE OR OUTSIDE. IT SOUNDED AS IF THE LOCK ON THE FRONT DRIVER DOOR WOULD NOT UNLOCK. ALL OTHER DOORS OPENED NORMALLY. I NOW HAVE TO ENTER AND EXIT THE DRIVER SEAT FROM THE FRONT PASSENGER SIDE SEAT. THIS SEEMS LIKE A SERIOUS SAFETY CONCERN IF I EVER HAD TO EXIT MY VEHICLE QUICKLY IN AN EMERGENCY SITUATION.

CURRENTLY, I HAVE A FAILING (CLICKING NOISE WHILE TURNING) CLOCK SPRING MY 2013 PASSAT TDI THAT WENT IN FOR THE CLOCKSPRING COVER RECALL IN 2016 AND ALSO THE AIRBAG RECALL IN 8/2017 AND HAS BEEN DIAGNOSED AS A "FAILING CLOCKSPRING" 11/24/2017, PUT IN FOR GOODWILL REPAIR TO VW CORPORATE AND WAS IMMEDIATELY REJECTED AND THE DEALER CHARGES OVER $700 FOR REPLACEMENT. SERVICE TECH SAID SINCE I AM A LOYAL CUSTOMER OF A HEAVILY RECALLED TDI MODEL, THEY COULD REPAIR IT FOR $550 (12/10/2017). THIS IS DISAPPOINTING...I AM WAITING FOR IT TO FAIL COMPLETELY BEFORE I CHART MY NEXT COURSE OF ACTION.

2013 VW PASSAT TDI SEL THE CHECK LEFT LOW BEAM LIGHT RADOMLY WOULD COME ON THEN GO OFF. THEN IT STAYED ON, LEFT LOW BEAM WAS NO LONGER WORKING. LIGHT WAS REPLACED BUT DID NOT WORK. BULB DID WORK IN RIGHT SIDE. WHEN INSPECTED MODULE THAT BULB WAS INSERTED INTO, NOTICED A MELTED AREA. CHECKED INTERNET AND DISCOVERED A RECALL FOR LEFT LOW BEAM HEADLIGHT FOR 2012-2013 PASSATS DUE TO THIS SAME ISSUE. CALLED LOCAL DEALERSHIP, EXPLAINED ISSUE, SAID THEY WOULD CHECK AND NEVER GOT BACK TO ME. CALLED VW EXPLAINED THE ISSUE, WAS TOLD THAT THEY HAVE TO LEGAL OBLIGATION TO FIX IT AS MY CAR IS NOT INVOLVED IN RECALL DESPITE THE SAME ISSUE. TOLD ME THAT NHSTA WOULD NOT LET THEM FIX IT. THE RECALL FIX INVOLVES REPLACING A SMALL SECTION OF WIRING AND THE MODULE THAT BULB IS INSERTED INTO.

THE DRIVER SIDE DOOR HAS BEEN HAVING THE ISSUE WHERE IT FIRST WILL NOT OPEN FROM THE OUTSIDE. THEN AFTER A FEW WEEKS IT STARTED TO NOT OPEN FROM THE INSIDE. EVENTUALLY IT GOT TO THE POINT WHERE IT WILL NOT EVEN LATCH SO IT'S VERY MUCH A SAFETY HAZARD. NOTHING HAS CAUSED THIS TO HAPPEN TO THE DRIVERS SIDE DOOR. I HAVE SEEN SEVERAL COMPLAINTS ONLINE IN REFERENCE TO THIS EXACT SAME ISSUE. THE VEHICLE HAS NEVER BEEN IN A WRECK AND ONLY HAS 50K MILES ON IT.

AS I WAS DRIVING I STARTED TO NOTICE A RUSTLING SOUND WHENEVER I WOULD TURN THE STEERING WHEEL. ABOUT 20 MINUTES LATER MY DASH LIGHT STATING THAT THERE WAS AN AIRBAG ERROR CAME ON FOR THE DRIVERS SIDE AIRBAG. THE HORN AND THE OTHER CONTROL BUTTONS IN THE STEERING COLUMN CEASED WORKING AS WELL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. UPON PURCHASING THE VEHICLE, THE DEALER (KAREN RADLEY VOLKSWAGEN, 14700 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191, (703) 550-0202) DID NOT INFORM THE CONTACT OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) UNTIL AFTER SHE OBTAINED OWNERSHIP. AN INDEPENDENT SALES COMPANY STATED THAT THE VEHICLE NEEDED TO BE TAKEN TO A DEALER TO SCHEDULE A RECALL REPAIR. THE DEALER INDICATED THAT THE CONTACT WOULD NEED TO WAIT TO RECEIVE A RECALL NOTICE IN THE MAIL TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT RECEIVED THE INTERIM RECALL NOTICE MONTHS LATER, BUT HAD NOT RECEIVED A SECOND LETTER YET INDICATING THAT THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS STILL UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL DEALERSHIP STILL HASN'T CONTACTED ME FOR THE REPAIR

TAKATA RECALL

PASSAT SEL YEAR 2013 2.5 GAS ENGINE. O9G TRANSMISSION HARD SHIFTING CLUNKY SLIPPING VERY UNCOMFORTABLE TO DRIVE ESPECIALLY ON TRAFFIC STOP AND GO JERKY TRANSMISSION IT HAPPENED FOR VERY LONG TIME OIL AND FILTER WAS DONE STILL HAVE THE SAME ISSUE

HAIR OR OTHER FIBERS MAY CONTAMINATE THE AIRBAG CLOCK SPRING (A SPIRAL WOUND, FLAT CABLE THAT KEEPS THE AIRBAG POWERED WHILE THE STEERING WHEEL IS BEING TURNED). THIS CONTAMINATION MAY TEAR THE CABLE AND RESULT IN A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIRBAG. A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIRBAG WILL PREVENT THE AIRBAG FROM DEPLOYING IN THE EVENT OF A VEHICLE CRASH, INCREASING THE RISK OF INJURY.

TAKATA RECALL

TAKATA RECALL - I WOULD LIKE TO GET FIXED ASAP INSTEAD OF WAITING FOR THIS TICKING TOME BOMB TO EXPLODE.

TAKATA RECALL

TAKATA AIRBAG RECALL OVER THE PAST YEAR OR SO, I HAVE LEFT SEVERAL MESSAGES FOR THE REPAIR DEPARTMENT TO HAVE THE REPLACEMENT ON THE AIRBAGS DONE. I CANNOT GET AHOLD OF ANYONE IN THIS DEPARTMENT ON THE PHONE. NO ONE HAS CALLED BACK. I TRIED TO SCHEDULE ONE ONLINE. THAT WAS NOT DONE. I TRIED AGAIN TODAY, I COULD NOT GET THROUGH, BUT LEFT ANOTHER VOICE MESSAGE. THE NAME OF THE COMPANY IS VW UPTOWN. THEY ARE LOCATED AT 8201 LOMAS BLVD NE, ALBUQUERQUE, NM 87110. THEIR NUMBER IS 505-260-5055. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL - I HAVE CONTACTED MY LOCAL VW DEALER SEVERAL TIMES (AT LEAST 3) TO INQUIRE ABOUT REPAIRING THE VEHICLE, BUT THEY SAID THEY HAVE REPEATEDLY SAID THEY DON'T HAVE THE NECESSARY PARTS / AIRBAGS TO REMEDIATE THE RECALL. THE VEHICLE RUNS FINE. I HAVE ALSO FILED A CLAIM THROUGH THE CH. 11 TAKATA BANKRUPTCY.

TAKATA RECALL REC'D NOTICE 2/16 ABOUT RECALL ON AIR BAGS, NO FURTHER INFO HAS BEEN REC'D.

PERIODICALLY WHILE DRIVING, THE SEAT BELT LIGHT WILL COME ON, THE THE DRIVER'S SEAT BELT WILL LOSE TENSION. THE PUSH START BUTTON HAS BE PRESSED MULTIPLE TIMES IN ORDER FOR THE VEHICLE TO START. I RECEIVE THE ERROR MESSAGE ON THE DASH, "KEY NOT IN RANGE" WHEN THE KEY FOB IS ON MY PERSON. THE BUILT-IN TRACTION DOES NOT HANDLE WELL, BECAUSE THE WEIGHT DISTRIBUTION IS NOT 50/50. THERE IS ENTIRELY TOO MUCH BODY ROLL FOR THIS VEHICLE. THE 2013 VOLKSWAGEN PASSAT 3.6 SEL SHOULD HAVE BEEN MANUFACTURED AS AN ALL-WHEEL DRIVE, AND A HARD BODY. THE TRANSMISSION IS SLUGGISH BETWEEN 1ST AND 2ND GEARS. I USED TO OWN A 2005 VOLKSWAGEN PASSAT GLX V6 4MOTION, AND IT WAS A MUCH BETTER BUILD QUALITY THAN THE 2013 PASSAT. THE QUALITY OF VOLKSWAGEN PASSAT IS IN MAJOR DECLINE, AND IS NOT THE SAME AS IT WAS IN THE EARLY 2000S.

I BROUGHT MY CAR A YEAR AGO TO CENTRAL AUTO GROUP IN PLAINFIELD, CT FOR A LOW BEAM LIGHT OUT ON MY CAR. I REPLACED THE BULB AND IT STILL DIDN'T WORK. THE WARNING LIGHT WAS ON ALSO. THEY CLEANED AND LOOKED FOR RECALL ON THE CAR BUT DIDN'T FIND ONE. THEY SAID BULB WAS FINE. I WAS TOLD NOT TO SLAM HOOD AND BE CAREFUL. EVERYTHING FOR RECALL 14V125000 APPLES TO MY CAR BUT IT IS NOT ON LIST. I STILL HAVE THE CAR WAREHOUSE OF WHEN IT WAS MADE IN 2012. WHY IS MY CAR NOT INCLUDED IN THIS RECALL. I HAVE TO REPLACE THE LIGHT HOLDER? THIS IS NOT RIGHT. THERE ARE MANY PEOPLE OUT THERE HAVING THE SAME ISSUE. MY SON DRIVES THIS CAR. I WOULD LIKE ASSISTANCE. MY LOW BEAM LIGHT IS OUT AGAIN. I CHANGED THE BULB BUT IT WON'T WORK. THE WARNING INDICATOR LIGHT IS LIT UP ALSO. THANK YOU FOR YOUR TIME.

I KEEP RECEIVING RECALL NOTICES FOR [XXX]. VOLKSWAGEN TOOK POSSESSION OF THIS CAR ON 11/29/2016 UNDER THE DIESEL EMISSIONS RECALL. VW BLAMES NHTSA FOR CONTINUED NOTICES ON A CAR THEY OWN.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

HEATER CORE: HEATER CORE BECOME CLOGGED EVEN WITH REGULAR FLUSHES. ON 3RD HEATER CORE IN LESS THAN 4 YEARS OF OWNERSHIP. VW'S REPLACEMENT PROGRAM DOES NOT RESTART AFTER NEW HEATER CORE IS INSTALLED, BUT AT PURCHASE OF VEHICLE. VERY DISINGENUOUS. CAR ENGINE AREA STARTS TO OVER HEAT WITHOUT PROPER FLUENT CIRCULATION.

PRIMEWELL VALERA TOURING II 215/55R 17 TIRES. THE TIRES AFTER 5000 MILES HAVE DEVELOPED A ROARING SOUND AND THE SIDEWALLS ARE CRACKED. THE ROARING HAS BECOME SO LOUD I HAD THE WHEEL BEARINGS REPLACED BECAUSE OF THE NOISE. THE NOISE IS IN FACT COMING FROM THE TIRES. THE TIRES WERE BOUGHT BY THE DEALER WE PURCHASED THE CAR FROM. IN FACT, IT WAS PART OF THE DEAL THAT THE CAR HAD NEW TIRES PUT ON. BECAUSE OF THIS FACT, THE TIRES ARE NOT UNDER WARRANTY. I TOOK THE CAR TO MY LOCAL FIRESTONE DEALER, THEY HAVE PRIMEWELL TIRES MADE EXCLUSIVELY FOR THEM. THE DEALER WAS NICE ENOUGH AND TOLD ME ABOUT THE RECALL FOR THE TIRES, BUT MY SPECIFIC SIZE WAS NOT LISTED UNDER THE RECALL. THE NEXT SIZE UP AND DOWN WERE LISTED, BUT NOT OUR SPECIFIC SIZE. HE DID OFFER A DISCOUNT ON A NEW SET OF TIRES THOUGH. HE HONESTLY TRIED TO HELP US OUT. BEFORE I SPENT AN ADDITIONAL $500 PLUS DOLLARS I CALLED FIRESTONE CORPORATE. AFTER STATING MY CASE, HE SAID THERE WAS ABSOLUTELY NOTHING HE COULD DO. I ASKED HIM IF HE WOULD LET HIS WIFE DRIVE A CAR WITH CRACKED SIDEWALL TIRES, HE COMMENTED IF IT WAS HIS CAR, HE WOULD GET THEM REPLACED, BUT HE OFFERED ABSOLUTELY NO HELP TO DO SO AND WAS UNAPOLOGETIC TO SAY THE LEAST. I EXPECT MORE FROM FIRESTONE / BRIDGESTONE. YOU WOULD THINK AFTER ALL THE BAD PRESS FROM THE FORD EXPLORER TIRE INCIDENT THEY WOULD BACK THERE PRODUCTS UP BETTER, OR AT LEAST OFFER A PRODUCT THAT LASTS LONGER THAN 5000 MILES. PLEASE BE AWARE BEFORE BUYING THERE PRODUCTS, I KNOW I NEVER WILL AGAIN!

HIGH-PRESSURE FUEL PUMP FAILURE, CAR STOPPED WORKING WHILE DRIVING ON FREEWAY IN ANOTHER STATE. CAR HAS NOT RUN IN OVER A YEAR DUE TO THIS PROBLEM AND THE COST TO FIX IT. THEY MODEL YOUR NEW WERE WITH THE EXACT SAME ENGINE AND PART IS COVERED UNDER WARRANTY BUT THIS CAR IS NOT AT A 71,250 MILES

I'VE HAD MY 2013 VOLKSWAGEN PASSAT 3.6 SEL PREMIUM SINCE 6/2017, AND I HAVE BOUGHT 2 SETS OF VW WHEEL CENTER CAPS, BECAUSE THEY KEEP FAILING OFF. IT'S QUITE OBVIOUS THIS IS A MANUFACTURER'S DEFECT WITH VOLKSWAGEN. THIS IS AN EXPENSIVE VEHICLE, AND VOLKSWAGEN SHOULD DO A BETTER JOB AT ENGINEERING PARTS THAT DON'T FALL OFF OF THE CAR. THESE WHEEL CAPS ARE ROUGHLY $26 AT VOLKSWAGEN BEFORE TAX.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE FRONT DRIVER SIDE LOW BEAM HEADLIGHT FLICKERED OFF AND ON. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT ALSO FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MERCED VOLKSWAGEN, LOCATED AT 1530 W MAIN ST, MERCED, CA 95340) WHERE IT WAS DIAGNOSED THAT THE ENTIRE HEADLIGHT HOUSING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V125000 (EXTERIOR LIGHTING). THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 70,980. ...UPDATED 11/15/17 *BF THE CONSUMER STATED THE VEHICLE SHOULD BE INCLUDED IN THE RECALL. UPDATED 11/29/2017*JS

I WAS TOLD THAT MY AIRBAG ISSUE WAS DUE TO THE SENSOR GETTING WET AND I HAD TO PAY TO FIX IT, AND THEN I RECEIVE LETTER SAYING MY INFLATOR IS PART OF RECALL, THE FIRST RECALL ON MY CAR FOR THE DAYTIME DRIVING LIGHT STILL HAS NOT FIX, ITS BEEN IN THE SHOP AT LEAST THREE TIMES, ON TOP OF THAT YOU CAN MOVE THE GEARS IN MY CAR WITHOUT PRESSING ANYTHING OR BRAKING..

I RECEIVED A WRITTEN NOTIFICATION THAT MY CAR WAS COVERED UNDER A RECALL FOR THE DEFECTIVE AIRBAG. WHEN I TRIED TO MAKE AN APPOINTMENT WITH PRIORITY VOLKSWAGEN CHESTER VA. THEY REFUSED TO MAKE AN APPOINTMENT TO FIX THE CAR STATING THAT THE PARTS WERE NOT AVAILABLE AND THEY WOULD NOT MAKE AN APPOINTMENT OR TELL ME WHEN THE PART WOULD BE AVAILABLE. THE WRITTEN NOTICE SAYS TO SCHEDULE THE REPAIR IMMEDIATELY AND I AM TRYING TO DO THIS BUT THE DEALER REFUSES TO ASSIST. I TRIED TO CONTACT VOLKSWGEN DIRECTLY BUT GOT A RECORDING STATING THAT DUE TO HIGH CALL VOLUMES I SHOULD GO TO THEIR WEB SITE. WHAT A CROCK. SO WHO IS RESPONSIBLE IF THE AIRBAG INJURES OR KILLS SOMEONE WHEN THERE IS AN ACTIVE SAFETY RECALL AND THE MANUFACTURER REFUSES TO EVEN SCHEDULE THE REPAIR? HOW DO YOU SUGGEST I PROCEED FROM HERE.

2013 PASSAT RECALL ON THE LOW BEAM HEADLIGHT HEADLIGHT WAS WORKING WHEN PURCHASES 3 DAYS AGO HEADLIGHT HAS NOW STOPPED WORKING DO IT YOURSELF AS PER OWNER'S DID NOT WORK WENT TO LOCAL VOLKSWAGEN DEALERSHIP PRESENTED INFORMATIO FROM WEBSITE CONCERNING LOW BEAM HEADLIGHT RECALL NO ASSISTANCE PROVIDED CONTACTED VOLKSWAGEN CUSTOMER CARE CENTER THERE ARE OTHER VEHICLES THAT ARE BEING AFFECTED BY THE LOW BEAM HEADLIGHT RECALL

WHEN I STARTED TURNING THE STEERING WHEEL A FEW DAYS AGO I WOULD HEAR SOMETHING KINDA TICKING LIKE SOMETHING WAS CAUGHT BETWEEN THE STEERING AND COLUMN SECTION. TODAY AFTER I STARTED MY CAR AND THE STEERING WHEEL AIR BAG CAME AND HAS STAYED ON. THUS MY HORN AND BUTTONS TO CONTROL MY INSTRUMENT PANEL NO LONGER WORK.

TAKATA RECALL, I HAVE BEEN CALLING FOR MONTHS THE DEALERSHIP TO SCHEDULE AN APPOINTMENT, SPECIFICALLY: SERRAMONTE VW LOCATED AT: 711 SERRAMONTE BLVD, COLMA, CA 94014. THEY NEVER GET ME THROUGH TO SERVICE, AND EVERY TIME I LEAVE MY NAME AND NUMBER THEY NEVER CALL ME BACK. HOW TO I SCHEDULE THE REPAIR!

THE VEHICLE STEERING WHEEL CLOCK SPRING WAS REPAIRED UNDER RECALL FROM VW IN JAN 2016 AT 42000 MILES AND FAILED AGAIN AT AROUND 46000 MILES, LEAVING MY CAR WITHOUT DRIVER SIDE AIRBAGS. IT IS QUITE UNSAFE TO HAVE SUCH A CRUCIAL SAFETY PART TO FAIL SO REGULARLY AND UNEXPECTEDLY. I BELIEVED THAT THE RECALLED CLOCK SPRING THAT GOT INSTALLED IN MY CAR IS ALSO DEFECTIVE.

I HAVE HAD 2 RECALLS. I LIVE ON AN OUTER ISLAND IN HAWAII. IN ORDER TO GET A REPAIR I AM BEING TOLD I WILL HAVE TO SHIP, VIA OCEAN BARGE, MY CAR TO OAHU.. I THINK IF VW SELLS TO OUTER ISLANDS THEY AT LEAST NEED TO HAVE AN AUTHORIZED SERVICE REP ON THAT ISLAND. I AM NOT ABLE TO AFFORD TO SHIP A CAR TO OAHU FROM KAUAI AND BACK. WHEN I PURCHASED THE CAR THE SHIPPING TO MY ISLAND WAS INCLUDED IN THE PRICE. PLEASE ADVISE

BECAUSE THE VEHICLE ALSO WAS TDI, VW BOUGHT THE VEHICLE BACK FROM ME ON 21 DECEMBER 2016, I.E., I NO LONGER OWN THE VEHICLE. I RECEIVED A RECALL NOTICE FOR THE THIS CAR A FEW MONTHS AGO AND FILLED OUT THE FORM TELLING ADDRESSEE (VW) THAT THEY HAD BOUGHT MY VEHICLE AND I SHOULD NOT RECEIVE ANY MORE NOTICES. I CALLED VW THIS MORNING (28 JULY 2017) TO GET THEM TO STOP SENDING ME RECALL NOTICES. THEY TOLD ME THEY DID NOT SEND IT YOU DID. THEY SUGGESTED THAT I CONTACT THE FLORIDA DMV, BUT THAT IS MORE THAN USELESS: THEY DO NOT SEND THE NOTICES AND KNOW THAT I KNOW LONGER OWN THE VEHICLE IN QUESTION. SINCE VW WAS KIND ENOUGH TO SELL ME A REPLACEMENT VW PASSAT FOR LESS MONEY THAN THEY PAID ME FOR THE 2013 PASSAT, I BOUGHT IT. SO, WHEN I GET A VW RECALL NOTICE I THINK IT IS FOR THE NEW ONE NOT THE OLD ONE. THIS IS VERY UNPLEASANT, SINCE WE WERE ON PINS AND NEEDLES FROM SEPTEMBER 2015 UNTIL DECEMBER 2016 WONDERING IF THE AIR BAG WAS GOING TO BLOW UP IN OUR FACES. CAN YOU FIND A WAY TO STOP SENDING ME RECALL NOTICES FOR THIS VEHICLE, PLEASE? IT WOULD BE APPRECIATED GREATLY. I WILL FILL OUT THE FORM AGAIN TELLING VW THAT I DO NOT OWN THE CAR, BUT HAVING DONE THAT BEFORE AND GIVEN THAT THE TOLD ME TODAY THEY HAD NO WAY TO STOP THE FLOW OF NOTICES FROM THEIR END, I AM ASKING YOU TO PLEASE CLOSE THE FILE ON THIS VEHICLE AS FAR AS I AM CONCERNED. YOU NEED TO SEND THIS NOTICE TO VW TO TELL THEM TO FIX THE AIR BAG IN THE CAR THEY BOUGHT BACK FROM ME. YOUR HELP AND COOPERATION IN THIS REGARD W

TAKATA RECALL AFTER HAVING MY AIR BAGS REPLACED ON 5/5/2017 I DISCOVERED MY HORN WILL NOT FUNCTION. WHEN I CALLED THE DEALERSHIP WHO INSTALLED THE REPLACEMENT TAKATA AIRBAG THEY TOLD ME I WOULD BE CHARGED FOR THE REPAIR. I TOLD THEM THEY FAILED IN THEIR AIR BAG REPLACEMENT REPAIR WORK. I DID NOT MAKE AN APPOINTMENT. SO NOW MY CAR IS UNSAFE AS I DO NOT HAVE A HORN. THE VOLKSWAGEN DEALERSHIP IS VOLKSWAGEN OF MURRIETA, 41300 DATE STREET, MURRIETA, CA 92562, 951-894-6555.

DASHBOARD DISPLAYED ERROR TO CHECK RIGHT LOW BEAM. PURCHASED REPLACEMENT BULB. INSTALLED BULB AND PROBLEM PERSISTED. DID ONLINE SEARCHES AND FOUND A RECALL FOR A "150,201 2012-'13 VOLKSWAGEN PASSAT SEDANS BECAUSE A LOW-BEAM HEADLIGHT BULB COULD LOSE ELECTRICAL CONTACT, LEADING TO REDUCED VISIBILITY". I SWAPPED THE WORKING SOCKET/BULB COMBO FROM THE LEFT AND IT WORKED IN THE RIGHT HAND HOUSING. I FOUND THE PART NUMBER FOR THE REPLACEMENT SOCKET, AND BOUGHT IT AT LOCAL DEALER. THE PART APPEARS TO HAVE BEEN REDESIGNED. INSTALLED WITH THE ORIGINAL BULB AND IT WORKED FINE. THE OLD SOCKET HAS ONE TERMINAL THAT HAS MELTED PLASTIC AROUND IT. I CALLED VW CUSTOMER SERVICE AND THEY CLAIMED MY CAR WAS NOT COVERED UNDER A RECALL FOR THIS CONDITION AND THEY REFUSED REIMBURSEMENT FOR THE PART.

CLOCK SPRING RECALL. WAS FIXED IN 2016 BUT IS AGAIN BROKEN AND VW REFUSES TO REIMBURSE THE DEALER OR COVER THE COST OF THE REPAIR. DUE TO THIS RECALLED PART NOT BEING REPAIRED PROPERLY, MY AIRBAG LIGHT IS ON, I DO NOT HAVE A HORN, CRUISE CONTROL, NOT HAVE THE ABILITY TO USE MY STEERING WHEEL CONTROLS. THIS, I FEEL IS ALSO RELEVANT TO THE AIRBAG RECALL. I CANNOT SELL MY CAR WITH THIS ISSUE, NOR DO I HAVE THE $ TO FIX IT. IT IS DANGEROUS TO DRIVE IT, AS IT ALREADY HAS AN AIRBAG NOT WORKING, THE AIRBAG LIGHT ON AND NO HORN. I HAVE CONTACTED BOTH THE DEALERSHIP AND VW AND THEY REFUSE TO COVER THE COST OF THIS RECALLED PART.

I HAVE OWNED MY 2013 VOLKSWAGEN PASSAT 3.6 SEL PREMIUM SINCE 6/10/16, AND VOLKSWAGEN NORTH AMERICA HAS NOT OFFICIALLY SENT ME DOCUMENTATION TO REPLACE MY DEFECTIVE TAKATA AIRBAGS.