TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT WAS DRIVING 10 MPH WHEN THE POWER STEERING MALFUNCTIONED AND THE BRAKES FAILED. THE CONTACT WAS UNABLE TO STEER THE VEHICLE AND HAD TO USE THE EMERGENCY BRAKE TO STOP. THE BATTERY WARNING LIGHT ILLUMINATED AND THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE DIAGNOSTIC TEST DID NOT LOCATE A FAILURE AND THE CONTACT DROVE THE VEHICLE FOR TWENTY FIVE MILES BEFORE BEING ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,800.
2011 Volkswagen Jetta complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS PARKED THE CONTACT WAS REMOVING AN ITEM FROM THE TRUNK WHEN SHE WAS BURNED ON THE CALF OF HER LEFT LEG BY THE MUFFLER. THE CONTACT STATED THE MUFFLER WAS EXTENDED OUTWARD TOO FAR CAUSING HER TO COME IN CONTACT WITH IT. THE CONTACT HAD TO GO TO THE DOCTOR FOR THE BURN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
THE SECOND CYLINDER OF THE FUEL INJECTED DIESEL ENGINE BEGAN TO LEAK THE DIESEL FUEL INJECTED. THE UNDERCARRIAGE OF THE CAR AND THE RIGHT SIDED PANELS WERE COVERED WITH DIESEL FUEL. THE ENGINE LOST POWER AND AT SLOWER SPEEDS FUEL BEGAN TO POOL UNDER THE CAR.
AT 500 MILES EXACTLY, I HEARD A SINGLE CLICK WHILE DRIVING. A QUICK SCAN OF THE INSTRUMENTS SHOWED THAT THE ODOMETER READ 500 MILES AND WAS NOT INCREASING, OF COURSE THE TRIP ODOMETER AND FUEL CONSUMPTION DISPLAYS ALSO FAILED WITHOUT ANY INPUT FROM THE ODOMETER. DEALER DIAGNOSED PROBLEM AND SAID THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED HOWEVER THERE WERE NONE IN STOCK AND VOLKSWAGEN OF AMERICA DOES NOT HAVE ANY REPLACEMENTS. EITHER. THE VEHICLE RUNS PERFECTLY SO FAR BUT READING THROUGH OTHER COMPLAINTS AT NHTSA I'M CONCERNED ABOUT TAKING A PLANNED 1200 MILE TRIP NOT KNOWING WHETHER A CATASTROPHIC ELECTRICAL FAILURE MIGHT LEAVE ME STRANDED. THE DEALER SAID VOLKSWAGEN HAS NO IDEA WHEN THE UNITS WILL BE AVAILABLE. IT COULD BE MONTHS AND IT'S NOT CLEAR IF THE REPLACEMENT WILL SOLVE THE PROBLEM OR HOW LONG IT WILL LAST.
2011 VOLKSWAGEN TDI WAGON DOES NOT START WITH ANY ORIGINAL KEYS BASED ON THE MESSAGE THE 'IMMOBILIZER ACTIVATED'. I AM AFRAID THIS SYSTEM COULD SHUT DOWN MY CAR IN BAD SITUATION FOR NO REASON. I THINK THIS SHOULD BE INVESTIGATED. I THINK BASED ON MY RESEARCH MANY OTHER OWNERS COMPLAINING ABOUT THIS ISSUE. PLEASE INVESTIGATE THIS. *TT
FUEL LEAK ON VW JETTA TDI DEALER CHANGED LINE AND INJECTOR ON #2 CYLINDER. *TT
2011 VW JETTA SPORTWAGEN TDI SURGING AT TIMES AND SPUTTERING. ONLY 1000 MILES AND HAVE HAD FOR 2 WEEKS. THE CONTROLLABILITY AT THAT SURGING MOMENT SEEMS OFF AND IF IT'S DOING THAT WHILE I NEED TO AVOID SOMETHING OR SOMEONE IT COULD BE DANGEROUS. ALSO SURGING OR BUCKING WHILE YOU STOP. RECIPE FOR A REAR END COLLISION. THIS IS A 6SPD AUTOMATIC AND IT FEELS LIKE A WEIRD DOWNSHIFT AS YOU COME TO A STOP. FINALLY WINDOW NOW DECIDES TO GO DOWN ON IT'S OWN THIS COULD BE AN ISSUE AT THE WRONG TIME IN A RAIN OR SNOW STORM. *TR
WHILE ON AN OUT OF STATE ROAD TRIP. WE STOPPED AT A FUEL STATION AND SMELLED A REALLY STRONG DIESEL SMELL. THINKING THERE WAS JUST DIESEL SPILL AT THE FUEL STATION WE CONTINUED ON OUR WAY ON THE INTERSTATE. APPROX. 30 MILES LATER DOWN THE INTERSTATE OUR GLOW PLUG LIGHT STARTED TO BLINK, WHICH INDICATED A PROBLEM WITH THE ENGINE. WE WENT TO THE NEAREST EXIT AND STOPPED THE CAR. WHEN WE GOT OUT THE DIESEL SMELL WAS EVEN STRONGER. SMOKE WAS COMING FROM THE HOOD AND DIESEL WAS HEAVILY DRIPPING FROM THE WHOLE UNDERSIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALERSHIP IN OREGON. THE DEALERSHIP TOLD ME IT WAS A #2 FUEL INJECTOR LEAK AND THAT VOLKSWAGEN WANTS THEM (THE DEALERSHIP IN OREGON) REMOVE THE ENTIRE ENGINE AND SEND IT TO GERMANY FOR EXAMINATION ON A TEST STAND. THREE WEEKS AFTER THE CAR WAS TOWED TO THE OREGON DEALERSHIP THEY CALLED ME AND INFORMED ME I COULD COME GET IT. I DROVE BACK TO OREGON TO GET THE CAR AND IT STILL SMELLED EXTREMELY STRONG OF DIESEL AND THE EXTERIOR WAS STILL COVERED IN THE DIESEL THAT LEAKED FROM THE ENGINE. I ASKED THE SERVICE DEPARTMENT TO CHANGE THE FIBER ENGINE COVER. THEY TOLD ME THERE WAS NO REASON TO DO THAT AND WOULD HAVE TO GET THAT APPROVED. I DROVE THE CAR BACK HOME TO CALIFORNIA AND THEN CALLED VOLKSWAGEN OF AMERICA TO GET MY CAR FIXED RIGHT. THEY HAD ME BRING IT TO THE DEALERSHIP I BOUGHT IT FROM IN ROSEVILLE, CA. ROSEVILLE VOLKSWAGEN SERVICE WORKER IDENTIFIED THE CAR HAVE A STRONG DIESEL SMELL JUST WALKING NEAR THE CAR. THEY WROTE
MY VW JETTA TDI SPORTWAGEN WAS OPERATING NORMALLY ON THE MORNING OF THE INCIDENT, BUT WHEN I WENT TO THE GARAGE TO START IT THAT AFTERNOON, THE DISPLAY READ "IMMOBILIZER ACTIVE" AND "SAFE". THE CAR WOULD START FOR ABOUT 1 SECOND THEN DIE. EVIDENTLY, THE BUILT IN ANTI-THEFT SYSTEM HAD DECIDED THAT MY KEYS (I TRIED BOTH SETS OF KEYS, PLUS THE VALET KEY) DID NOT BELONG TO THE VEHICLE. IT HAD TO BE TOWED TO THE DEALERSHIP, WHERE THEY PERFORMED A REBOOT OF THE COMPUTER TO CLEAR THE PROBLEM. THEY CITED A POSSIBLE CAUSE AS BEING THE RECENT ELECTRICAL STORMS IN OUR AREA. I PERSONALLY THINK THEY SHOULD BE ASHAMED TO OFFER SUCH A LAME EXCUSE BECAUSE SURELY THEY HAVE ELECTRICAL STORMS IN VWS HOME COUNTRY OF GERMANY, TOO. I HOPE THIS IS THE LAST TIME THIS PROBLEM OCCURS, BUT I HAVE READ OTHER SUCH INCIDENTS WITH THE SAME YEAR AND MODEL. *TR
TRAVELING 30 MPH. BATTERY LIGHT LUMINATED AND ENGINE STALLED. PULLED OVER AND RESTARTED ENGINE AND IT STARTED FINE BATTERY LIGHT TURNED OFF. TOOK IT TO THE DEALER AND THEY REPLACED A RELAY. ONE WEEK LATER DRIVING ON THE FREEWAY AT 75MPH ENGINE STALLED AGAIN IN HEAVY TRAFFIC. STARTED RIGHT BACK. DROVE ANOTHER 10 MILES AND IT SHUT OFF AGAIN. STARTED UP AND DROVE IT RIGHT TO THE DEALER. THIS IS VERY DANGEROUS. THE CHECK ENGINE LIGHT IS ON NOW. THE 2011 JETTA WAS ISSUED A RECALL, AND THAT REPAIR WAS DONE A MONTH AGO. *KB
THE TURANZA EL400 02 TIRES CAME STANDARD ON MY NEW 2011 VOLKSWAGEN JETTA. THE TIRES HAVE A VIBRATION AT 40-40 MPH. DEALER SAYS IT IS THE TIRES. THE VIBRATION GETS BETTER WITH DRIVING, BUT NEVER COMPLETELY GOES AWAY. VIBRATION IS AT ITS WORST AFTER THE CAR HAS BEEN SITTING FOR SEVERAL HOURS TOOK THE CAR TOTHE DEALER ON 2 SEPARATE SERVICE CALLS, THEY RE BALANCED AND ROTATED THE TIRES FOR ME. THIS WAS NO HELP TOOK THE CAR TO FIRESTONE TO NO AVAIL, THE MANAGER SAYS THAT THERE'S NO WAY THERE CAN BE A VIBRATION FROM THE TIRE AT THAT SPEED. I ASSURE YOU THERE IS. I AM VERY DISAPPOINTED WITH FIRESTONE DISCONCERN WITH MY SAFETY. *TR
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 30 MPH THE BATTERY LAMP ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO FILE A REPORT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 558.
DASHBOARD LIGHTS FOUND IN THE SPEEDOMETER AND TACHOMETER WILL TURN ON AND OFF RANDOMLY WHEN THE HEAD LIGHTS ARE TURNED OFF. THIS MAKES READING THE DASHBOARD DIFFICULT. DEALER NOTICED THE PROBLEM RIGHT AWAY AND ORDERED A REPLACEMENT DASHBOARD FROM VW. IT'S BEEN TWO WEEKS AND WE ARE STILL WAITING FOR THE PART TO BE SHIPPED TO THE US FROM GERMANY. CAR HAS UNDER 1K MILES. *TR
I WAS DRIVING ON THE SAN MATEO BRIDGE AT APPROX 65 MPH, WHILE ON THE BRIDGE MY TPM ALARM CAME ON THEN IMMEDIATELY AFTER THE BACKEND OF THE CAR STARTED TO SWERVE. I PULLED OVER ASAP AND AS I CAME TO A STOP THE TREAD PORTION OF MY REAR TIRE CAME BOUNCING PAST ME. AFTER GETTING OUT OF THE CAR, I SAW MY CAR SITTING ON THE RIM. LATER INSPECTION OF THE TIRE AND SIDEWALLS SHOWED NO OTHER DAMAGE EXCEPT THAT THE TIRE APPEARED TO COME APART RIGHT ALONG THE EDGE OF THE TIRE WHERE THE TREAD MEETS THE SIDEWALL. IN COMPARISON TO THE OTHER TIRES, THE STYLE OR MODEL OF TIRE HAS A SIDEWALL GROOVE IN THE MOLD. IT APPEARS THAT THE TIRE FAILED ALONG THIS GROOVE ON BOTH SIDES OF THE TIRE. NO OTHER PUNCTURE MARKS OR OTHER SIDEWALL TRAUMA WAS PRESENT. ALONG THIS SAME GROOVE ON THE OTHER TIRES, THE RUBBER APPEARS TO HAVE IMPERFECTIONS, LITTLE BUBBLES AND VOIDS IN THE RUBBER THAT APPEAR AS IF THE RUBBER DID NOT FULLY FILL THE MOLD FOR THE TIRE. I STILL HAVE THE TIRE AND SIDEWALLS FOR INSPECTION & PICTURES THAT CAN ME EMAILED. *TR
TL*THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA SPORTSWAGEN. THE CONTACT STATED THAT WHILE DRIVING 5 MPH FROM A COMPLETE STOP THE TRANSMISSION EXHIBITED A DELAYED RESPONSE AND BEGAN SLIPPING INTO A HIGHER GEAR WITH HESITATION. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200. UPDATED 07/21/11 *BF THE CONSUMER STATED WHEN TAKING OFF FROM A STOP, IT FELT AS THOUGHT HE VEHICLE SHIFTED TO A HIGHER GEAR. THE CONSUMER HAD DIFFICULTY GETTING THE VEHICLE TO ACCELERATE. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. UPDATED 08/18/11
TL*THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT FUEL INJECTOR LINE NUMBER TWO EXPLODED AND WAS LEAKING FUEL ONTO THE ENGINE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THE FAILED ENGINE WOULD BE SENT TO ONE OF THEIR FACILITIES IN GERMANY TO BE INSPECTED. THE FAILURE AND CURRENT MILES WERE 6,000. UPDATED 07/20/11*LJ UPDATED 08/01/11
TL*THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE WHILE DRIVING 30 MPH. THE VEHICLE CAUGHT FIRE AND THE CONTACT WAS ABLE TO GET OUT OF THE VEHICLE BEFORE IT EXPLODED. THE POLICE AND FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE CAUSE OF THE FIRE HAD NOT BEEN DETERMINED. THE VIN WAS UNKNOWN. THE CONTACT OWNED THE VEHICLE FOR A MONTH AND WAS NOT SURE OF THE MILEAGE.
SEVERAL TIMES SINCE OWNING THE VEHICLE (2 WEEKS), IT HAS STALLED WHEN TAKING OFF. THIS HAS HAPPENED WITH EVERY PERSON WHO HAS DRIVEN THE CAR, EVEN VERY EXPERIENCED DRIVERS WITH MANUAL TRANSMISSION. LATEST INCIDENT WAS PULLING OUT FROM A SIDE STREET AND THE CAR STALLED, CAUSING A VERY DANGEROUS SITUATION. *TR
WE PURCHASED A 2011 VOLKSWAGEN JETTA TDI THAT BROKE DOWN WITH ONLY 3081 MILES. NO WARNING LIGHTS CAME ON; IT JUST STALLED OUT IN THE MIDDLE OF THE ROADWAY (WITHOUT WARNING) AND WOULDN'T START BACK UP. IT COULD HAVE CAUSED A SEVERE ACCIDENT! WE PAID AN ADDITIONAL THREE THOUSAND DOLLARS WHEN WE PURCHASED THE CAR FOR THE EXTENDED WARRANTY (BUMPER TO BUMPER), BUT THE REPAIR ISN'T COVERED (OR THE TOW BILL). WE UNKNOWINGLY PURCHASED FUEL THAT HAD WATER IN IT AND THE VOLKSWAGEN DEALER WILL NOT PAY FOR ANYTHING. THEY HAVE TO REPLACE THE ENTIRE FUEL SYSTEM! THE REPAIR WILL COST OVER $6,000.00 AND VOLKSWAGEN'S CORPORATE OFFICE IS UNWILLING TO HELP EVEN THOUGH VOLKSWAGEN FAILED TO PUT A SIMPLE SENSOR IN THE FUEL FILTER SYSTEM TO INDICATE THAT WATER WAS IS IN THE FUEL. EVERY OTHER MAJOR DIESEL ENGINE MANUFACTURER IN THE WORLD HAS A LIGHT IN THE DASH THAT INDICATES WATER IS IN THE FUEL SO THAT YOU CAN SIMPLY DRAIN THE WATER OUT BEFORE IT CAUSES THE VEHICLE TO SUDDENLY STOP RUNNING AND EXCESSIVE DAMAGE THE ENGINE. VOLKSWAGEN CHOSE TO USE A HIGH PRESSURE COMMON RAIL DIESEL FUEL SYSTEM SIMILAR TO WHAT THEIR COMPETITORS HAVE; THIS FUEL SYSTEM IS VERY SENSITIVE AND IS EASILY DAMAGED BY WATER. VOLKSWAGEN OVERLOOKED THE OBVIOUS AND FAILED TO PUT ANY TYPE OF WATER IN FUEL WARNING DEVICE ON THEIR VEHICLES EVEN THOUGH THE REST OF THE WORLD HAS BEEN USING THEM FOR YEARS AND EVEN DECADES. FORD, GM, CHEVROLET, DODGE, AND MERCEDES ALL HAVE WATER IN FUEL WARNING LIGHTS (ONE EVEN HAS A BELL THAT CHIMES F
THE ABS, AIR BAG, AND TIRE PRESSURE SENSOR WARNING INDICATOR ON DASH ALL LIT UP AND WOULDN'T GOES AWAY EVEN AFTER ENGINE WAS SHUTOFF. THIS CAR A VOLKSWAGEN JETTA WAS RECENTLY BOUGHT LAST MONTH. *TR
2011 VW JETTA TDI WITH 1445 TOTAL MILES ON THE VEHICLE SUDDENLY LOST ALL POWER WITH GLOW PLUG LIGHT ON THE DASH BLINKING. CAR WOULD NOT START AGAIN, WAS NOT DRIVABLE AND HAD TO BE TOWED INTO THE DEALER FOR REPAIRS. THE DIAGNOSIS IS THE FUEL PUMP DESTROYED ITSELF AND SENT DEBRIS THROUGH THE FUEL PUMPS, FUEL INJECTORS, FUEL LINES AND FILTER. VEHICLE HAS NOT BEEN REPAIRED AND THERE IS NO ESTIMATE OF WHEN THE VEHICLE WILL BE REPAIRED. *TR
AFTER DRIVING AT HIGHWAY SPEEDS FOR 1 HOUR A SIGNIFICANT AMOUNT OF SMOKE WAS OBSERVED COMING FROM THE ENGINE COMPARTMENT AFTER WE STOPPED. PRIOR TO STOPPING, THE ENGINE WAS RUNNING ROUGHLY WITH SOME REDUCED POWER. THERE WAS A STRONG SMELL OF DIESEL FUEL OUTSIDE CAR AND INSIDE CAR. VEHICLE WAS TOWED TO DEALER. LEAKING SOLID FUEL LINE TO FUEL INJECTOR #2 DIAGNOSED AND REPLACED. PHOTO'S OF DEFECTIVE PART ARE AVAILABLE. FUEL WAS LEAKING ONTO HOT ENGINE AND EXHAUST SYSTEM CREATING A POTENTIAL FIRE RISK. *TR
WITH THE SPEED CONTROL ENGAGED AND WHILE PRESSING THE DECELERATION SWITCH ON THE TURN SIGNAL ARM TO SLOW THE VEHICLE DOWN, THE SPEED UNEXPECTEDLY INCREASES. EACH PRESS OF THE DECELERATION SWITCH NORMALLY CAUSES THE SPEED TO BE REDUCED BY 1 MILE PER HOUR. THE FIRST FEW PRESSES CAUSE THE VEHICLE TO DECELERATE AS IT SHOULD, BUT OCCASIONALLY ON THE THIRD OR FOURTH PRESS THE SPEED JUMPS BACK UP BY 2 OR 3 MILE PER HOUR. SOMETIMES IT CORRECTS ITSELF AND SOMETIMES IT KEEPS REPEATING THE PATTERN.
1. WAS DRIVING AT 70MPH IN 6TH GEAR, LOST POWER, CAR TURNED OFF, LIGHTS ON DASH FLASHING INCLUDING GLOW PLUG LIGHT AND "CHECK ENGINE SERVICE NOW!". HAD BEEN DRIVING ON THIS TANK OF DIESEL FOR OVER A WEEK WITH NO ISSUE. MORE THAN QUARTER TANK LEFT. 2. CAR WOULD NOT START FOR 45 MIN, FINALLY STARTED AND DROVE HOME. DROPPED OFF AT DEALER NEXT DAY FOR ALREADY SCHEDULED PANORAMIC MOON ROOF GETTING STUCK. 3. DEALER SAID METAL SHAVINGS DESTROYED HPFP (FUEL PUMP), LINES, AND INJECTORS. FUEL NOT SUSPECTED BAD OR CONTAMINATED. THEY BLAMED FACTORY DEFECT SPECIAL TO MY CAR. WILL BE REPLACING ALL UNDER WARRANTY AS OF NOW. THEY THINK IT WILL BE A WEEK OR SO, AND PROMISE THAT THIS ISSUE WILL NEVER OCCUR AGAIN. *TR
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO DECELERATE BEFORE STALLING WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE FUEL FILTER HAD BECOME CLOGGED. THE VEHICLE WAS IN THE PROCESS OF HAVING THE FUEL PUMP AND FILTER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 4,800.
MEDIUM-PITCHED WHINE COMING FROM ENGINE - EVENTUALLY CAR LOSES ALL POWER, GLOW PLUG LIGHT FLASHES, SERVICE MESSAGE APPEARS ON DISPLAY, AND CHECK ENGINE LIGHT COMES ON. CAR GOES INTO "SAFE MODE" OR "LIMP HOME" MODE (VERY LITTLE POWER - FEELS LIKE TURBO IS SHUT DOWN). FIRST OCCURRENCE AT 2300 MILES, 2 MORE OCCURRENCES WHERE MESSAGE AND FLASHING GLOW PLUG LIGHT RESETS AFTER RESTART, 1 MORE OCCURRENCE WITH HIGH PRESSURE FUEL PUMP (HPFP) IDENTIFIED AS BAD BY VW DEALERSHIP. DEALER IS NOW ORDERING PARTS TO COMMENCE REPAIR (NO DEFINITIVE ANSWER ON WARRANTY COVERAGE). *TR
UPON PICKING UP MY CHILD FROM DAYCARE TODAY, I INSPECTED HER CARSEAT. I FOUND THE "SUPERLATCH" LATCH STRAP WAS VISIBLY LOOSE. I CHECKED FOR MOVEMENT AT THE BELT PATH AND FOUND APPROX 2" OF MOVEMENT. I IMMEDIATELY TIGHTENED IT DOWN AND CHECKED FOR MOVEMENT AGAIN. THERE WAS NO MOVEMENT. I PUT MY CHILD IN HER SEAT AND ADJUSTED THE HARNESS. I THEN PUT MY OTHER CHILD IN HIS CARSEAT. AFTERWARDS, I CHECKED THE BELTPATH OF MY DAUGHTER'S RADIAN XTSL AGAIN. BY THIS POINT THERE WAS ABT 0.5" MOVEMENT (STILL AN ACCEPTABLE INSTALL, BUT LOOSER THAN IT HAD BEEN LESS THAN 2 MINUTES EARLIER). I TIGHTENED IT DOWN AGAIN AND DROVE MY CHILDREN HOME (ABT 4 MILES OR 10 MINUTES). UPON ARRIVING HOME, I NOTICED THAT THE SL LATCH STRAP WAS VISIBLY LOOSE AGAIN. WHEN I CHECKED IT AT THE BELT PATH, THERE WAS ABT 1.5" MOVEMENT (MORE THAN THE 1" OF AN "ACCEPTABLE" INSTALL). SINCE I DO NOT KNOW WHAT IS CAUSING THE LOOSENING, NOR HOW TO STOP IT FROM HAPPENING, I HAVE REINSTALLED THE CARSEAT USING MY VEHICLE'S SEATBELT. I WILL NOT RISK MY CHILD'S LIFE BY USING THE SEAT IMPROPERLY INSTALLED. THE CARSEAT IS A SUNSHINE KIDS RADIAN XTSL, MODEL NUMBER US 19500 (NOT AVAILABLE AS A CHOICE ON THE NEXT PAGE OF THIS FORM) AND WAS MANUFACTURED IN 10/09. IT IS INSTALLED REAR-FACING, PASSENGER OUTBOARD, IN A 2011 VW JETTA SPORTWAGEN. (RELATED VEHICLE INFORMATION: MODEL YEAR=2011, MAKE=VOLKSWAGEN, MODEL=JETTA SPORTWAGEN). *TR
2011 VOLKSWAGEN JETTA TDI STALLS IN TRAFFIC. IT WILL START AFTER STALL BUT IT WILL NOT MOVE IN ANY GEAR. AUTO TRANSMISSION. THE CAR STALLED FOR THE FIRST TIME AT ONLY 175 MILES. THE CAR WAS TAKEN TO THE DEALER AND FIXED? CAR STALLED THE SECOND TIME IN TRAFFIC AT 230 MILES. IT'S NOW BACK AT THE DEALER AND THEY DO NOT KNOW WHAT IS WRONG WITH IT. *TR
I PURCHASED A 2011 VW JETTA S SEDAN ON 1/24/2011. AT APPROXIMATELY 1000 MILES, THE CAR BEGAN MAKING A WHISTLING NOISE FROM UNDER THE DASH NEARLY ALL THE TIME. I BROUGHT THE CAR IN FOR SERVICE ON 2/16/11 AND AFTER A FEW DAYS, I WAS TOLD THE PROBLEM WAS ISOLATED TO THE THERMAL EXPANSION VALVE IN THE AC SYSTEM. THIS WAS REPLACED AND THE PROBLEM WAS FIXED. ABOUT 2 WEEKS LATER, THE SOUND RETURNED. I BROUGHT THE CAR IN AGAIN ON 3/29/11 AND AGAIN WAS CONTACTED A COUPLE OF DAYS LATER. THE DEALER SERVICE REP TOLD ME THAT THE VW FACTORY TECH REP LOOKED AT THE CAR AND THERE IS NOTHING WRONG WITH IT. HIS DETERMINATION IS THAT IT IS OPERATING ACCORDING TO SPECIFICATION. I CONTACTED VW OF AMERICA AND THEY CONFIRMED THIS AS THE OUTCOME AND THAT IF I REMAIN UNSATISFIED I COULD CALL THE BETTER BUSINESS BUREAU AUTO LINE FOR RESOLUTION, WHICH I HAVE ALSO DONE. THIS ISN'T A SAFETY ISSUE, BUT CERTAINLY REPRESENTS A DESIGN FLAW THAT VW IS NOT WILLING TO RECTIFY. THE CAR WHISTLES NEARLY CONSTANTLY WHEN THE AC SYSTEM IS AT OPERATING PRESSURE AND TEMPERATURE. ADDITIONALLY, THE CLEARCOAT SUSTAINED DAMAGE AFTER LESS THAN 48 HOURS OF EXPOSURE TO BIRD DROPPINGS. THE DEALERSHIP STATED THERE IS NOTHING THEY CAN DO AND THE WARRANTY SPECIFICALLY EXCLUDES THAT DAMAGE FROM COVERAGE. *TR
THERE'S A FUEL LEAK COMING FROM THE TOP OF THE (TDI) ENGINE THAT I CAN CONFIRM, BUT I WAS UNABLE TO SEE EXACTLY FROM WHAT PART. IT'S LEAKING ABOUT A THIRD TO A HALF CUP OF FUEL PER MIN. I HAD THE VEHICLE TOWED TO THE DEALER. WAITING FOR RESULTS. *TR
ON FRIDAY, APRIL 15TH AT APPROX 10:30PM I WAS DRIVING MY 2011 VW JETTA TDI (WITH LESS THAN 1800 MILES ON IT) ON THE HIGHWAY APPROX 2 1/2 HOURS FROM HOME AND IT STALLED. I COASTED OFF TO THE SHOULDER AND WAS NOT ABLE TO RESTART THE ENGINE. AFTER NEARLY 2 HOURS THE TOW TRUCK ARRIVED THAT VW ROADSIDE ASSISTANCE SENT AND THE CAR WAS TOWED TO THE NEAREST DEALERSHIP WHICH WAS ABOUT 60 MILES AWAY FROM THE BREAKDOWN POINT. I HAD TO SPEND THE NIGHT IN A HOTEL IN A STRANGE AREA. ON MONDAY, APRIL 18TH THE DEALERSHIP STATED AN OUTSTANDING ELECTRICAL RECALL WAS THE PROBLEM. THEY CHANGED A WIRE HARNESS AND SOME FUSES AND THE CAR WAS READY FOR PICK UP. I DROVE 100 MILES TO RETRIEVE MY CAR ON APRIL 18TH. TODAY ON APRIL 19TH AFTER SITTING IN MY DRIVEWAY OVERNIGHT THE CAR WOULD NOT START AGAIN AND WAS TOWED TO THE NEAREST VW DEALERSHIP IN MY HOME TOWN. STILL WAITING FOR WAITING FOR A DIAGNOSIS. THE DEALERSHIP STATES THEY ONLY HAVE 1 VW TECHNICIAN AND HE IS ON VACATION THROUGH FRIDAY APRIL 22ND. *TR
REPEATED STALLING, ROUGH RUNNING AND LOSS OF POWER ON 2011 VW JETTA SPORTWAGON TDI W/DSG AUTO TRANSMISSION. MOST FUEL PURCHASED FROM SAME BP LOCATION. ALWAYS CONFIRM DIESEL BEFORE FUELING. PROBLEM ACROSS MULTIPLE FUELINGS. RECEIPTS FOR ALL FUEL PURCHASES WITH MILEAGE RECORDED. *TR
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN SUDDENLY, THERE WAS A LOUD WIND SOUND INSIDE THE VEHICLE AS IF THE EXTERIOR WIND WAS BLOWING IN THROUGH THE FRONT DRIVER AND PASSENGER DOORS. THE WINDOWS IN THE VEHICLE WERE CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE AIR WAS ENTERING THROUGH THE SIDE VIEW MIRRORS. THE DEALER WAS UNABLE TO MAKE ANY REPAIRS BECAUSE THE FAILURE WAS CONSIDERED A DESIGN FLAW. THE APPROXIMATE FAILURE MILEAGE WAS 2,900. THE VIN WAS UNAVAILABLE. UPDATED 5/9/11 *CN UPDATED 06/20/11
AFTER EXITING HIGHWAY, I NOTICED SMOKE COMING FROM UNDER THE HOOD. THE ENGINE TEMP. WAS NORMAL SO I DROVE STRAIGHT TO MY DEALERSHIP. WHEN I ARRIVED I NOTICED A STRONG SMELL OF DIESEL FUEL. THE DEALER TOOK THE CAR IMMEDIATELY AND INVESTIGATED, THEY FOUND A FUEL LEAK CAUSED BY A PINHOLE IN THE FUEL LINE AT THE #2 INJECTOR. THEY REPAIRED THE PROBLEM AND RETURNED THE CAR THE NEXT DAY. UPDATED 2/8/12 *CN
TL*THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, AND CRASHED INTO THE REAR END BUMPER OF THE PROCEEDING VEHICLE. SUDDENLY, FLAMES EMITTED FROM THE FRONT HOOD AREA. THE CONTACT EXITED THE VEHICLE WHICH THEN ENGULFED INTO MASSIVE FLAMES. THERE WERE NO PERSONAL INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE REPORT WAS FILED FOR THE INCIDENT. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A COLLISION CENTER. THE MANUFACTURER AND INSURANCE COMPANY PLANNED TO PERFORM AN INVESTIGATION TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
TL*THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE MAKING A TURN WITH THE CLUTCH ENGAGED. THE VEHICLE STALLED MORE THAN FIVE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DUPLICATE THE FAILURE AFTER PERFORMING A DIAGNOSTIC TEST BECAUSE THERE WERE NO ERROR CODES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 2,800.
WHILE DRIVING THE CAR WITH THE DSG TRANSMISSION IN MANUAL SHIFT (TIPTRONIC) MODE, THE CAR IS SUPPOSED TO DOWNSHIFT AUTOMATICALLY AS THE CAR SLOWS DOWN. I HAVE HAD 2 INSTANCES WHEN THE CAR WOULD SLOW DOWN, THE TRANSMISSION WOULD DOWNSHIFT (AS IT SHOULD) TO 4TH GEAR AND THE INSTRUMENT CLUSTER MULTI-FUNCTION DISPLAY INDICATES 4TH GEAR BUT WHEN I ACCELERATE TO GET THE CAR MOVING AGAIN, THE CAR FEELS LIKE IT IS STUCK IN NEUTRAL, I.E., THE ENGINE REVS BUT THE MOMENTUM DOES NOT INCREASE. SOLUTION: I HAVE FOUND THAT MANUALLY PUSHING THE SHIFTER LEVER DOWN TO SHIFT INTO 3RD GEAR ENGAGES 3RD GEAR AND GETS THE CAR GOING AGAIN. *TR
TL*THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA WAGON. THE CONTACT STATED THAT HE WAS SEARCHING FOR INFORMATION IN THE VEHICLES OWNERS MANUAL ABOUT THE WEIGHT LIMIT FOR THE LATCH SYSTEM USED WHEN INSTALLING A CHILD SEAT. THE CONTACT WAS UNABLE TO FIND ANY INFORMATION. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT OF THE WEIGHT LIMIT AND STATED THAT DUE TO LEGAL REASONS THE INFORMATION WAS NOT LISTED IN THE MANUAL. THE VIN WAS NOT AVAILABLE.
WHILE DRIVING THE WINDSHIELD WIPERS WOULD RANDOMLY CREEP UP THE WINDSHIELD AND WHEN THE WIPERS GOT ALL THE WAY TO SERVICE MODE, ALL THE DOORS WOULD UNLOCK. THE RADIO WOULD FADE IN AND OUT AND THE WHEN ADJUSTING THE SOUND ON THE RADIO LOUD CRACKING, POPPING AND STATIC SHOULD WOULD COME FROM THE RADIO SPEAKERS. *TR
I HAVE A 2011 VW JETTA SEDAN, PURCHASED IN JANUARY OF 2011. I HAD A FUEL INJECTOR FAILURE, CAUSING DIESEL FUEL TO SPRAY WITHIN THE ENGINE COMPARTMENT OF MY VEHICLE AND FUEL TO LEAK ONTO THE ROADWAY AS I WAS DRIVING. THERE WAS NO VEHICLE WARNING LIGHTS INDICATING ANY FAILURE OR LEAKAGE OTHER THAN A FUEL SMELL. WHEN I PARKED MY CAR IN MY DRIVEWAY AND TURNED OFF THE VEHICLE MY HUSBAND NOTICED FUEL LEAKING OUT OF THE VEHICLE. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE AS THE VEHICLE AND I COULD HAVE CAUGHT ON FIRE AT ANY TIME. *TR
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA CC. THE CONTACT WAS DRIVING 30 MPH WHEN HE NOTICED HOW DIFFICULT IT WAS TO SEE THROUGH THE FRONT WINDSHIELD. THE CONTACT STATED THAT THE WINDSHIELD WAS DISTORTED AND CAUSED HEADACHES WHEN DRIVING AT NIGHT OR IN THE DAYTIME. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER REPLACED THE WINDSHIELD. THE CONTACT STATED THAT THE REPLACEMENT WINDSHIELD EXHIBITED THE SAME DEFECT AS THE ORIGINAL WINDSHIELD. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER A SECOND TIME REGARDING THE WINDSHIELD AND THE DEALER INFORMED THE CONTACT THAT THE WINDSHIELD COULD ONLY BE REPLACED ONE TIME. THE CONTACT WAS CONCERNED THAT THE WINDSHIELD DISTORTION COULD POTENTIALLY CAUSE A CRASH BECAUSE OF THE IMPAIRED VISION. UPDATED 04/25/11 *BF THE CONSUMER STATED THE WINDSHIELD WAS REPLACED AS A GESTURE OF GOODWILL. THE CONSUMER STATED THE NEW WINDSHIELD IS ALSO DISTORTED, ESPECIALLY WHEN MAKING TURNS. UPDATED 04/27/11
2011 JETTA SPORTWAGEN TDI REAR HATCH HAD A LEAK CAUSING TAILGATE TO FILL WITH WATER. BROUGHT BACK TO THE DEALER THREE TIMES. 1ST TIME-REPLACED WINDOW AND SEAL 2ND TIME-REPLACED THIRD BREAK LIGHT AND GASKET 3RD TIME-SAID THERE WAS A BAD WELD AND REPLACED ENTIRE TAILGATE. THE LEAK RESULTED IN A HIGH AMOUNT OF MOISTURE BEING IN THE CAR, NOW HAVE CONCERNS ABOUT THE ELECTRICAL SYSTEM. VW WILL NOT EXTEND THE WARRANTY ON THE ELECTRONICS, THAT GOT WET. *TR
I OWN A 2011 VW JETTA WHICH IS EQUIPPED WITH THE NEW INTELLIGENT CRASH RESPONSE SYSTEM (ICRS) WHICH WAS PUT INTO PLACE TO MAINTAIN SAFETY DURING A FRONT END COLLISION BY TURNING CAR OFF, UNLOCKING DOORS, SHUTTING OFF FUEL SUPPLY, AND DISCONNECTING THE BATTERY FROM THE ALTERNATOR. I HAVE CONFIRMED WITH THE SALES MANAGER AT MY LOCAL DEALERSHIP THAT THE SENSORS FOR THIS TO ENGAGE ARE LOCATED IN THE FRONT BUMPER AND THE FRONT DOORS. I WAS STRUCK IN THE REAR AT A SPEED OF 60MPH ON AN INTERSTATE AND THIS SYSTEM ENGAGED. THE RESULT OF THIS ENGAGEMENT ALSO POWERED DOWN MY STEERING AND BRAKES PROVIDING ME NO WAY TO CONTROL MY VEHICLE FROM THE REAR IMPACT. MY VEHICLE SUBSEQUENTLY EXCELERATED TO A VERY HIGH RATE OF SPEED AT WHICH TIME I WAS LUNGED PASSED APPROX 10 CARS OR 25 YARDS WHEN MY TIE ROD BROKEN AND LUNGED ME BACK INTO TRAFFIC AT WHICH TIME A FRONT SIDE COLLISION FINALLY BROUGHT THE VEHICLE TO REST. AFTER RESEARCHING THIS SYSTEM, IT APPEARS ITS INTENTIONS ARE FOR FRONT END IMPACTS AND IS NOT SET TO ENGAGE FROM A REAR IMPACT. HAD I BEEN ABLE TO STEER OR BRAKE MY VEHICLE, THIS LOSS WOULD NOT HAVE BEEN SO DRAMATIC AND SERIOUS IN NATURE. *TR
CAR WAS HEATED UP TO OPERATING TEMPERATURE DURING A ROUTINE 15 MILE DRIVE. CAR WAS THEN SHUT OFF FOR ROUGHLY AN HOUR AND THEN BEGAN ANOTHER 15 MILE DRIVE TO THE GROCERY STORE. IT SAT IN THE SUN AT THE STORE FOR ALMOST AN HOUR BEFORE IT WAS STARTED. UPON LEAVING THE PARKING LOT OF THE STORE, THE CAR COMPLETELY STALLED WHILE IN 2ND GEAR AT APPROXIMATELY 2,400 RPMS UNDER LIGHT ACCELERATION. THE CAR WOULD HAVE STOPPED IF MY WIFE WOULDN'T HAVE PUSHED THE CLUTCH IN AND HEADED FOR THE SHOULDER. UPON TURNING THE KEY ALL THE WAY AND BACK ON TO START (SEVERAL TIMES), THE ENGINE WOULD TURN OVER BUT NOT START. ABOUT THE FOURTH KEY CYCLE THE MOTOR FIRED AND PRODUCED A TON OF WHITE SMOKE. NO DASH LIGHTS CAME ON BEFORE, DURING OR AFTER THIS INCIDENT. CAR STALLED AND WAS ALMOST REARENDED BY A SEMI TRUCK IN A 25 MPH ZONE WHERE THERE IS BASICALLY NO SHOULDER. 2011 JETTA SPORTSWAGEN TDI, 6 SPD MANUAL TRANSMISSION WITH 11,500 MILES ON IT. HAS HAD TWO OIL CHANGES FROM THE DEALERSHIP OTHERWISE NO OTHER MAINTENANCE HAS BEEN PERFORMED ON THE CAR EXCEPT CHECKING THE TIRES AND ROTATING THEM. *TR
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE BATTERY WARNING LIGHT. THE VEHICLE WOULD NOT RESTART AND HAD TO BE PUSHED INTO A PARKING LOT. WITHIN A FEW MINUTES, THE BATTERY WARNING LIGHT WAS NO LONGER ILLUMINATED AND THE VEHICLE RESTARTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE DID NOT RECUR. THE APPROXIMATE FAILURE MILEAGE WAS 280.
FROM TIME TO TIME, WHEN DEPRESSING THE GAS PEDAL TO ACCELERATE (ENTERING HIGHWAY VIA ON RAMP, CLIMBING MODERATE HILL OR GRADE, PASSING SLOWER VEHICLE) THERE IS INITIALLY NO ACCELERATION, THEN A SUDDEN SURGE OF POWER CAUSING AN UNCONTROLLED ACCELERATION.
2011 VW DIESEL JETTA SIX SPEED MANUAL. THE COMPUTER IS PROGRAMMED TO SHUT THE ENGINE OFF AT ABOUT 750 RPM THIS NUMBER APPEARS TO BE ARBITRARY OR POSSIBLY PICKED FOR SOME FUEL ECONOMY TRADEOFF. THE PROBLEM IS THAT THIS CAUSES SOME VERY DANGEROUS CONDITIONS IN TRAFFIC. NORMALLY A DIESEL CAN BE BROUGHT DOWN TO NEARLY ZERO AND STILL POWER UP AND OUT OF A STOP. GAS ENGINES ARE NOT SO GOOD AT THIS BUT TO SOME EXTENT THIS IS AN ENGINE CONDITION THAT SHOULD BE ANTICIPATED AND SUCCESSFULLY RECOVERED FROM. VW HAS TAKEN THE OTHER ROAD. IF ONE DOES NOT REV THE ENGINE EXCESSIVELY, EVEN ON VERY SLIGHT INCLINES, THE COMPUTER LETS YOU GET ABOUT TEN FEET INTO THE INTERSECTION AND TURNS THE ENGINE OFF. THE GUY BEHIND YOU HAS TO SLAM ON HIS BREAKS IF HE IS LOOKING (YOUR BRAKE LIGHTS ARE OFF BECAUSE YOU ARE NOT USING THEM TO STOP.) OR IF HE IS LOOKING AT HIS LEFT TURN LANE, HIS PHONE OR WHATEVER, POW. OR YOU GET HALF INTO AN INTERSECTION CROSSING FROM THE STOP SIGN AND GET DROPPED IN THE MIDDLE OF THE ROAD UNTIL YOU CAN GO THROUGH THE EVOLUTION OF EVENTS ALLOWING A RESTART. RESTART EVOLUTION ALSO CONTRIBUTES TO THE DANGER AS IT TAKES SO LONG. I HAVE DRIVEN MANUAL TRANSMISSIONS EXCLUSIVELY FOR 40 LICENSED DRIVING YEARS AND A FEW YEARS PRIOR TO THAT ON THE FARM. ONE SHOULD NOT HAVE TO DRIVE WITH ONE'S HEEL ON THE TOP OF THE GAS PEDAL, BUT OVER-REVVING THE ENGINE IS THE ONLY WAY TO SAFELY START OUT FROM A STOP SIGN. THIS SHOULD NEVER HAVE GOTTEN PAST THE ENGINEERS. UNLESS OF COURSE THEY ARE NOT GUY
NEW CAR MANUAL TRANSMISSION, CAR STALLS OUT AT LOW SPEEDS ON SNOW COVERED ROADS. RPM'S 1400 - 2000 CAN STOP PROBLEM IF TRACTION CONTROL IS DISABLED. I HAVE DRIVEN MANUALS FOR OVER 30 YEARS AND IT IS NOT OPERATOR ERROR IT IS A PROBLEM WITH THE TRACTION CONTROL AND COMPUTER SYSTEM - IT DIES IN TRAFFIC AND REQUIRES THE KEY TO BE TURNED ALL THE WAY OFF AND THEN BACK ON TO GET THE CAR STARTED. TAKING THE RPM'S UP TO 2500 AVOIDS THE PROBLEM - BUT THIS WILL CERTAINLY WEAR OUT THE CLUTCH. DEALER FEELS IT IS JUST A SENSITIVE CLUTCH - I NOW HAVE 600 MILES ON THE CAR AND HAVE TO DISABLE TRACTION CONTROL TO STOP THE STALLING AT START UPS AND LOW SPEED SHIFTING.
2011 VOLKSWAGEN JETTA SPORTWAGEN TDI. CONSUMER STATES THAT ENGINE STALLS. *KB THE CONSUMER STATED STALLING OCCURRED 18 DAYS AFTER TAKING POSSESSION OF THE VEHICLE. *JB
WHILE ACCELERATING NORMALLY FROM A STOP SIGN IN SPORT MODE (SPORT MODE FOR RESPONSIVENESS, NOT A DRAG RACE), THE CAR JERKED WHILE SHIFTING FROM FIRST TO SECOND GEAR. IT WAS A HALF SECOND HESITATION BUT NOTICEABLY LOST POWER AND RECOVERED BUT NOTICEABLE ENOUGH FOR ME TO REPORT IT. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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