I PURCHASED A 2010 VW JETTA JUST OVER A YEAR AGO AT THIS POINT. I LOVED IT AT FIRST, IT'S A CLEAN DIESEL. WITHIN 3-4 MONTHS OF OWNING IT THE STEREO HAS GONE OUT. VW HAS CHOSEN TO IGNORE THIS ISSUE EVEN THOUGH IT'S A KNOWN ISSUE! IT'S DRAINING BATTERIES, CAUSING ELECTRICAL AND FUSE ISSUES WHICH COULD LEAD TO SUBSTANTIALLY MORE DANGEROUS ISSUES IN THE FUTURE. PLEASE HELP THOSE OF US WHO ARE FIGHTING THIS BATTLE. IT'S 100S IF NOT 1000S TO GET FIXED AND IT'S ABSOLUTELY UNREASONABLE.. HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583
2010 Volkswagen Jetta complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
WHILE DRIVING CAR STALLED AND THE GLOW PLUG LIGHT CAMP ON, LUCKILY WE WERE ON OUR STREET AND NOT IN HIGH TRAFFIC AREA. CAR WILL NOT START AND BEING TOLD THAT WE HAVE METAL PIECES IN OUR ENGINE. 8500 FIX FOR A 2010 CAR THIS SHOULD BE COVERED UNDER SOME SORT OF RECALL OR WARRANTY IF THESE HIGH PRESSURE FUEL PUMPS ARE FAULTY. *TR
DROVE THE CAR IN THE AFTERNOON AND PARKED IT AT AN OFFICE BUILDING. GOT BACK INTO MY CAR ABOUT AN HOUR LATER AND WHEN THE CAR TURNED ON, THE RADIO WAS COMPLETELY BLACK. NOTHING WORKED AND WOULD NOT TURN BACK ON. CHECKED FUSES AND THEY SEEMED TO BE FINE. TOOK IT INTO THE DEALER AND AFTER SEVERAL HOURS OF LOOKING AT IT, THEY SAID THERE WAS SOMETHING WRONG WITH THE RADIO WIRING AND THERE WAS NO WAY TO FIX IT WITH A NEW PART AND THE ONLY PARTS AVAILABLE WERE REFURBISHED PARTS FOR AT LEAST THE SALE OF $600+! THIS IS A RIDICULOUS AMOUNT OF MONEY FOR JUST A RADIO I THINK WHEN THERE ARE PARTS CHEAPER AFTER MARKET. I ONLY HAD THE CAR FOR ALMOST 5 YEARS, IT SHOULDN'T HAVE THESE PROBLEMS SO SOON!
HANDS FREE/BLUETOOTH/RADIO NOT WORKING. SCREEN WENT DEAD SUDDENLY. FUSES CHECKED AND ALL ARE OK. INABILITY TO USE AUDIO UNIT IS A SAFETY ISSUE. CALLED EAST COAST VW IN ENGLEWOOD, NJ AND DEALER STATED CAR OUT OF WARRANTY. CAR IS A 2010 VW JETTA WITH 47,000 MILES. VOLKSWAGEN OF AMERICA CONTACTED TO NO AVAIL. LOGGED COMPLAINT WITH BETTER BUSINESS BUREAU. BATTERY REPLACED DUE TO DRAINAGE.
THE LEFT TURNING SIGNAL BLINKS WHEN USING THE RIGHT TURNING SIGNAL. SOMETIMES NOTHING HAPPENS WHEN USING THE RIGHT TURNING SIGNAL. SOMETIMES THE LEFT TURNING SIGNAL BLINKS A FEW TIMES BEFORE THE RIGHT TURNING SIGNAL BLINKS. THIS IS INTERMITTENT WITH NO INDICATION WHEN IT WILL HAPPEN. OFTEN IT WILL OCCUR ON REGULAR BASIS FOR A FEW MONTHS, THEN START WORKING NORMAL AGAIN FOR A FEW MONTHS.
WHILE TRAVELING EASTBOUND ON INTERSTATE 82 IN WASHINGTON OUR 2010 JETTA EXPERIENCED A SAFETY-RELATED MALFUNCTION; THE "GLOW PLUG" LAMP ILLUMINATED, THEN THE "SERVICE ENGINE NOW" LAMP ILLUMINATED, FOLLOWED BY AN IMMEDIATE COMPLETE LOSS OF POWER AND THE ENGINE SHUT OFF. AFTER COMING TO A STOP, THE ENGINE WAS ABLE TO BE RE-STARTED AND THE VEHICLE WAS "LIMPED" WITH LIMITED POWER TO WITHIN A MILE OF OVERTURF VOLKSWAGEN IN KENNEWICK, WASHINGTON. THERE THE ENGINE EXPERIENCED ANOTHER TOTAL LOSS OF POWER AND WAS UNABLE TO BE RE-STARTED. THE VEHICLE WAS TOWED TO OVERTURF VOLKSWAGEN AND WE WERE INFORMED THAT THE "HIGH PRESSURE FUEL PUMP" HAD EXPERIENCED A CATASTROPHIC FAILURE, RESULTING IN METAL SHAVINGS FROM THE PUMP ENTERING THE FUEL SYSTEM, CLOGGING THE FUEL INJECTORS, AND STARVING THE ENGINE OF FUEL. WE WERE INFORMED THAT THIS ISSUE IS A DESIGN FLAW AND IS WELL KNOWN TO VOLKSWAGEN, BUT WERE TOLD THAT OUR VEHICLE WAS NOT QUALIFIED TO HAVE THIS "WARRANTY ISSUE" RESOLVED AT VOLKSWAGEN'S EXPENSE BECAUSE OF THE VEHICLE'S "REBUILT" BRANDED TITLE. IT IS MY UNDERSTANDING THAT THIS PUMP FAILURE IS OCCURRING ONLY IN VEHICLES EQUIPPED WITH THIS PARTICULAR PUMP, AND VOLKSWAGEN HAS BEEN REPLACING THEM ON VEHICLES THAT ARE PAST THEIR WARRANTY PERIOD, AT NO COST TO THE CONSUMER. I SEE THIS ISSUE AS A SAFETY ISSUE, NOT A WARRANTY ISSUE, DUE TO THE COMPLETE LOSS OF ENGINE POWER THAT CAN OCCUR WITHOUT WARNING AT HIGHWAY SPEEDS. I SEE NO DIFFERENCE BETWEEN "CLEAN TITLED" VEHICLES AND "REBUILT TITLED"
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE BLUETOOTH FEATURE FAILED TO WORK WHENEVER THE RADIO WAS INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
INCIDENT OCCURRED WHEN APPROACHING AN INTERSECTION. ENGINE DIED AS IF THE CAR RAN OUT OF FUEL. TRIED TO RESTART THE CAR BUT THE CAR WOULD NOT TURNOVER. IT WOULD ONLY CRANK. ACTED LIKE IT RAN OUT OF FUEL BUT THERE WAS HALF A TANK OF FUEL.
HIGHWAY DRIVING, GLOW PLUG LIGHT STARTED FLASHING, STARTED LOSING POWER, THEN STALL. MANAGED TO COAST OFF ONTO AN EXIT RAMP. MECHANIC TOWED, FOUND BATTERY/ALTERNATOR FINE, FUEL PRESSURE FINE, SUGGESTED DEALER REPAIR. VW DEALER SAYS ENTIRE FUEL SYSTEM NEEDS REPLACING: HPFP, FUEL LINES, ETC. NOTED NHTSA INVESTIGATION PENDING ON VOLKSWAGEN FUEL PUMP PROBLEMS FOR SIMILAR MAKE, MODEL, YEAR: NHTSA ACTION NUMBER :EA11003
VW 2010 TDI - RADIO DEAD. COMPLETELY WENT BLACK, UNRESPONSIVE. DISCOVERED WRONG FUSE IN LINE WITH RADIO - 15A WHEN IT SHOULD HAVE BEEN 10A ACCORDING TO SPEC. THIS OVER TIME CAUSED THE RADIO TO FRY. VW OF A DOESN'T CARE ABOUT THIS ISSUE AND GIVES THE STANDARD REPLY THAT IT IS NOT UNDER WARRANTY. A 5 YEAR OLD VEHILCE, WITH 100K MILES - THE RADIO SHOULD NOT BE FAILING AT THIS AGE, FURTHER, THIS IS A 1000+$ FIX. RIDICULOUS
PULLED AWAY FROM STOP SIGN INTO TRAFFIC. ENGINE QUIT AS IF FUEL WAS CUT OFF. COASTED TO SIDE OF ROADWAY. CAR WOULD NOT RESTART THOUGH IT DID CRANK. ABOUT A THIRD OF A TANK OF FUEL, 80K SERVICE WAS TWO WEEKS AGO. CAR HAD TO BE TOWED TO SHOP.
TL* THE CONTACTS OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING, THE VEHICLE SHIFTED INTO NEUTRAL AND THEN WENT BACK INTO GEAR. THE CONTACT STATED THAT THE ESP WARNING LIGHT ILLUMINATED. THE VEHICLE WOULD NOT MOVE AND DRIFTED BACK INTO NEUTRAL. THE FAILURE OCCURRED OFTEN. THE DEALER DIAGNOSED THAT THE MECHTRONICS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 37,000.
ON MAY 9TH,WE STARTED OUR CAR AFTER AFTER A WEDDING AND RECEPTION,THE RADIO WAS BLANK,NOTHING.IT ALSO HAS FACTORY BLUETOOTH.CALLED OUR DEALER AND TRIED TO GET GOODWILL ADJUSTMENT FOR RADIO.WAS TOLD RADIO WAS OUT OF WARRANTY.OPENED A CASE WITH VW,HAD DEALER PULL RADIO,THE DEALER CALLED VW.NO ASSISTANCE RADIO COST IS $775,NOT COUNTING INSTALLATION.I THINK THIS IS A SAFETY ISSUE,BECAUSE BLUETOOTH DOESN'T WORK,BECAUSE RADIO DOES NOT.2010 VW JETTA SE.
I WAS DRIVING MY 2010 VW JETTA TO WORK WHEN ALL OF THE SUDDEN IT BEGAN TO VIOLENTLY SHAKE. MY CHECK ENGINE LIGHT STARTED RAPIDLY BLINKING. LUCKILY, I WAS ABLE TO PULL INTO A PARKING LOT. CALLED VW DEALERSHIP. THEY SUGGESTED TOWING MY VEHICLE. VEHICLE TOWED TO DEALERSHIP. ACCORDING TO THE VW DEALERSHIP, IGNITION COILS NEED TO BE REPLACED. THE VW DEALERSHIP TOLD ME THAT THERE IS NOT A RECALL FOR THIS REPAIR. HOWEVER, I NOTICED THAT THERE WAS A RECALL FOR FAULTY IGNITION COIL IN PREVIOUS YEARS FOR THE JETTA. I THINK VW SHOULD ISSUE A RECALL FOR THIS PROBLEM. THIS IS A SAFETY HAZARD.
RADIO WENT COMPLETELY DEAD. SCREEN IS BLANK AND NO RESPONSE. BLUETOOTH AND OTHER FEATURES CONNECTED TO THE RADIO DO WORK. PREVIOUS TIME IN THE CAR THE RADIO WAS WORKING FINE. NOW RADIO IS DEAD AND REST OF CAR SEAMS FINE.
I HAD THE AC COMPRESSOR REPLACED, VW OFFERED TO REPLACE PART FOR FREE AND I PAID FOR LABOR AT GUNTHER VW IN FT. LAUDERDALE IN 2013. NOW IN 2015, THE AC IS NOT COOLING AGAIN AND I TAKE MY VW FOR THE 100K MILE SERVICE. I ASK GUNTHER TO CHECK ON THE AC SYSTEM AND THE AC FAILED A PERFORMANCE TEST. AC COMPRESSOR, RADIATOR AND COOLING FAN NEEDS TO BE REPLACE AT A COST OF $1300! REDICULOUS! THE QUALITY OF THIS CAR AND ITS COMPONENTS IS AWEFUL! IVE NEVER HEARD OF AN AC SYSTEM NEEDING TO BE REPLACED LESS THAN 5 YEARS OF MANUFACTURING DATE OF CAR , ON TOP OF AN AC COMPRESSOR REPLACEMENT UNDER 75K MILES. I WOULD LIKE VW TO COVER THE COST OF THE PARTS NEEDED TO RUN MY AC AT OPTINUM CONDITION.
VW TDI ENGINE: A POORLY DESIGNED DIESEL ENGINE PARTICULATE FILTER (PF). VW IS IRRESPONSIBLE IN DESIGNING, SELLING AND SUPPORTING REPAIRS TO THIS ITEM. COST FOR 100K SCHEDULED MAINT. FOR TIMING BELT AND OTHER PM WORK @ $3,127, PF IS EXPECTED TO FAIL BETWEEN 90K AND 130K MILES AND IS ON RECORD TO BE A PM REPLACEMENT PART IN THE SERVICE MANUALS. CHECK ENGINE LIGHT STARTED COMING ON AT 90K MILES. MY MECHANIC RESET LIGHT TWICE. I EVENTUALLY TOOK IT TO VW AND GAVE THEM A COPY OF THE SERVICE BULLETIN, PROVIDED BY MECHANIC.VW INSISTED IT WAS BOTH EXHAUST PRESSURE SENSORS AT $607 THIS WAS WRONG, LIGHT ON IN 4 DAYS. COST TO REPLACE THE PF IS $6.2K. AT 100K MILES THIS CAR HAS COST ME $9,863 FOR VW SCHLD. MAINT.. REPAIRS THAT VW RECOMMENDS TO BE DONE TO THIS CAR. VW CUSTOMER RELATIONS SAID NOTHING THEY CAN DO AND SUGGESTED I GO TO NHTSA. 1. VW ADVERTISED TDI ENGINE AS THE CLEANEST EMISSIONS IN THE WORLD! 2, WE EXPECTED PAY-OFF THROUGH EXCELLENT GAS MILEAGE AND LOW COST OWNERSHIP. AT 100K MILES A DEISEL SHOULD JUST BE BREAKING IN. RESULTS OF VW SELLING THE VEHICLE AND NOT SUPPORTING ITS CUSTOMERS: A. VW HAS STUCK ME WITH A CAR I CAN NOT SELL OR TAKE A DUMP ON RESALE. WHO WANTS TO BUY A CAR WITH A CHECK ENGINE LIGHT ON? B. I KEEP CARS AND KEEP THEM MAINTAINED SO I GET HIGH MILEAGE OUT OF THEM. EVEN IF I DID THE PF REPAIR AT $6K I WOULD BE LOOKING TO DO IT AGAIN AT 200K MILES. THERE IS NO VALUE TO COST OF OWNERSHIP OF THIS CAR!! C. I COULD GO TO MY MECHANIC AND RESET THE CHECK ENGINE LIGHT
RADIO SUDDENLY QUIT. I SEE FROM THE INTERNET THAT THIS HAPPENS A LOT WITH JETTAS. I HAVE NEVER HAD A FACTORY RADIO JUST STOP WORKING IN ANY OTHER CAR I HAVE OWNED. THIS IS AN EXPENSIVE REPAIR.
VW RADIO DEFECT. RADIO WILL POP AND GO DEAD, CAUSING A 25 MILIAMP DRAIN ON BATTERY UNTIL REPAIRED.
DRIVING DOWN HIGHWAY, CARS RADIO JUST DIES COMPLETELY STOPS. QUICKLY MOVED OVER NOT KNOWING WHAT WAS WRONG. WORRIED SOMETHING COULD HAPPEN TO CAR ITSELF. GOT HOME CHECKED FUSES WHICH WERE FINE.TURNED CAR BACK ON, VEHICLE DASH IS DISPLAYING SEVERAL INDICATORS. NOT SURE IF CAR IS EVEN SAFE TO DRIVE.VOLKSWAGEN DIDN'T ACKNOWLEDGE ISSUE EVEN THOUGH THERE ARE SEVERAL COMPLAINTS SIMILAR TO THIS.
RADIO STOPPED WORKING IN VW JETTA TDI 2010 - I GOT INTO MY VEHICLE AND STARTED THE ENGINE - AFTER FINDING THAT THE RADIO DID NOT START UP, I PUSHED THE POWER BUTTON BUT WITH NO SUCCESS. I CHECKED THE FUSE AND IT SEEMS FINE, THEN I LOOKED UP THIS ISSUE ONLINE AND FOUND A SIGNIFICANT NUMBER OF COMPLAINTS FOR THE SAME EXACT YEAR AND MODEL (TDI). AS A RESULT, I AM UNABLE TO USE BLUETOOTH FOR HANDS FREE PHONE CONVERSATION WHICH PRESENTS A SAFETY ISSUE.
THE CAR STARTED TO MAKE A STRANGE SOUND AND SHORTLY AFTER LOST ALMOST ALL POWER THEN STALLED OUT. THE GLOW PLUG LIGHT WAS FLASHING WHICH INDICATES A SIGNIFICANT PROBLEM. IT RESTARTED BUT STILL HAD NO POWER. I PULLED OVER TO THE SIDE OF THE ROAD WHERE IT STALLED AGAIN AND NOW WOULD NOT RESTART. I HAD THE CAR TOWED TO MY MECHANIC WHERE THEY FOUND THAT THE HPFP HIGH PRESSURE FUEL PUMP HAD FAILED. WHEN IT FAILED IT SELF DESTRUCTED PUTTING METAL SHAVINGS THROUGHOUT THE FUEL SYSTEM. VW'S RECOMMENDED REPAIR IS TO REPLACE THE ENTIRE FUEL SYSTEM AT A COST OF OVER $8000. THIS VEHICLE HAS BEEN METICULOUSLY MAINTAINED AND HAS NEVER BEEN MISFUELED. *TR
I TURNED MY CAR ON AND THE RADIO WAS DEAD. THE RADIO IS ALSO THE BLUETOOTH DEVICE AND IS NOW UNSAFE FOR ME TO USE MY PHONE WHILE IN THE CAR. I HAVE READ THAT MANY OTHER PEOPLE HAVE HAD THE SAME PROBLEM WITH THIS VEHICLE. *TR
I WAS DRIVING AROUND TOWN THIS PAST FRIDAY (4/24/15) AND THE RADIO MADE A LOUD "POP" SOUND AND THEN IT STOPPED WORKING; THE TOUCHSCREEN WENT BLACK AND WILL NOT TURN ON OR DISPLAY THE TIME. I CHECKED ALL THE FUSES (INCLUDING THE ONE BEHIND THE RADIO), AND THEY WERE ALL FINE. AFTER DOING SOME RESEARCH ONLINE, I LEARNED THIS IS A FAIRLY COMMON PROBLEM FOR THIS MAKE AND MODEL (HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583) BUT NO REAL SOLUTION HAS BEEN DISCOVERED. I BELIEVE THERE ARE ENOUGH INSTANCES OF MALFUNCTION THAT THIS SHOULD BE ADDRESSED BY VW AND A RECALL SHOULD BE MADE. *TR
THE RADIO WITH BLUETOOTH DIED AT 90507 MILES AND NOW THE BATTERY AND NEW BATTERY LOOSE CHARGE. AFTER DOING RESEARCH I FOUND THE SAME ISSUE WITH SEVERAL HUNDRED OTHER OWNERS SAME MODEL CARS HERE HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583 HTTPS://WWW.FACEBOOK.COM/VW HASH TAG #VWRADIOSJUNK I CONSIDERED THIS A SAFETY ISSUE AS THE RADIO EFFECTS THE FUNCTIONING OF THE CAR AND BLUETOOTH AND SEEMS TO STOP WORKING DUE TO A SHORT OVER TIME CAUSING BATTERY DISCHARGE. *TR
I ENJOYED THIS CAR FOR THE FIRST YEAR FROM THEN ON NOTHING BUT CONSTANT PROBLEMS. THE DAUL MASS FLYWHEEL, THE DIESEL PARTICULATE FILTER #1 AT 98000 MILES WITH A CON ARTIST SERVICE MANAGER AT LAGDON VW IN VERNON CT. TELLING ME I NEEDED ANOTHER ONE 3 WEEKS LATER AND IT WAS MY FAULT AND NOT COVERED WITH VWOA STANDING BY THE DEALER I TOOK THE CAR TO A NON VW REPAIR SHOP AND THEY LAUGHED WHEN I TOLD THEM MY STORY AND HAD THE DIESEL PARTICULATE FILTER FIXED IN 10 MINUTES WITH NO CHARGE. THE CAR PASSED STATE EMISSIONS WITH NO PROBLEM. THE HIGH PRESSURE FUEL PUMP WENT. NOW WITH 6 PAYMENTS LEFT IT NEEDS TOO MUCH TO LIST AND I MAY DEFAULT ON LOAN BECAUSE OF CONSTANT MONEY SPENT ON REPAIRS. THE CREDIT UNION SAYS THEY MAY STOP FINANCING VW TDI'S BECAUSE OF ALL THE COMPLAINTS AND DEFAULTS. *TR
THE CAR AFFECTED IS A 2010 VW JETTA TDI. EVER SINCE I'VE OWNED THE CAR, IT HAS HAD AN ISSUE WITH RUNNING RUFF OR STALLING OUT. AT 30,426 MILES I HAD THE DEALER LOOK AT THE VEHICLE. THEY RAN A DIAGNOSTIC AND TEST DRIVE WITH NO ISSUES FOUND. THIS ENOUGH FOR IT TO BE NOTICEABLE, BUT NO SYMPTOMS ARE PRESENT. I BROUGHT THE CAR IN AGAIN FOR THE SAME ISSUE ON 12/8/14 AT 83748 MILES, BUT THIS TIME THERE WAS AN ESP ERROR THAT FLASHED IN THE MDI DISPLAY AND THEN WENT AWAY. THE DEALER COULD NOT VERIFY THE CUSTOMER COMPLAINT. THE SERVICE MANAGER ALSO STATED THAT HE HAD A SIMILAR VEHICLE WITH THE SAME PROBLEM AND THE COULD ALSO NOT BE DIAGNOSED. AT THE TIME THE DEALER TOLD ME THAT I COULD HAVE THE SOFTWARE UPGRADED AND THAT WOULD BE A CHARGE TO ME OR I COULD HAVE THE INJECTORS CHANGED OUT AND THAT WOULD BE COVERED UNDER THE EXTENDED WARRANTY. THE WERE CHARGING ACCORDING TO HOW THEY WERE GOING TO FIX THE PROBLEM, NOT ON THE ISSUE ITSELF. VW SENT ME THE PAPERWORK IN APRIL OF 2015 TO GET MY MONEY BACK. THE DEALER RECOMMENDED CHANGING THE MDI DISPLAY, BUT WAS NOT SURE THIS WOULD FIX THE PROBLEM. MY CONCERN IS THAT THERE IS AN ISSUE THAT VOLKSWAGEN CANNOT DIAGNOSE THAT COULD POSSIBLY TURN INTO A SAFETY ISSUE WITH THE CAR STALLING. *TR
RADIO FAILED. ALL POWER AND FUNCTIONALITY TO RADIO LOST. THIS IS A COMMON ISSUE AND I BELIEVE A RECALL SHOULD BE ISSUED. *TR
WHILE DRIVING, MY BLUETOOTH HANDSFREE DEVICE, INCLUDING RADIO POPPED AND WENT DEAD. ADDITIONALLY, I HAVE ALREADY REPLACED THE ENTIRE FUEL SYSTEM, TWO AC COMPRESSORS AND THE THERMOSTAT. MAJOR ISSUES WITH THIS MODEL. *TR
AIRBAG LIGHT IS ILLUMINATED. VW SERVICE DEPARTMENT NOTES THE AIRBAG SPIRAL SPRING NEEDS TO BE REPLACED COSTING ~$600. IT WOULD SEEM TO BE A SAFETY ISSUE AND SHOULD BE REPLACED BY VW. *TR
RCD-510 RADIO STOPPED WORKING AND IS CONFIRMED "DEAD" BY THE DEALER. NO WARNING, NO REASON AND NO FIX AVAILABLE. BLUETOOTH NO LONGER WORKS BECAUSE IT USES THE RADIO TO POWER CAR SPEAKERS, SO CANNOT DO "HANDS FREE" COMMUNICATION. *TR
MIDDLE OF SNOW IN TEXAS (LOTS OF ROAD SALTS), I WAS STOPPING AT A GAS STATION TO REFUEL. AFTER REFUELING, THE RADIO (DELPHI PREMIUM 8) DID NOT TURN ON... TOUCHSCREEN WAS BLANK, NONE OF THE LIGHTS TURNED ON. BLUETOOTH LIGHT AT THE CONTROL BUTTONS ABOVE WORKED AND MY PHONE CONNECTED. HOWEVER, HANDS FREE CALLING IS NON-FUNCTIONAL SINCE THE BLUETOOTH REQUIRES THE RADIO FOR THE MICROPHONE AND SPEAKERS. WHILE I CAN SURVIVE WITHOUT MUSIC, NOT HAVING HANDS FREE IS A HUGE SAFETY ISSUE AS I TAKE SEVERAL PHONE CALLS WHILE DRIVING. NOW THAT I AM IN THE STATE OF CALIFORNIA, HANDS FREE IS A LEGAL REQUIREMENT. I SPENT EXTRA MONEY TO HAVE THE BETTER STEREO SYSTEM WITH INTEGRATED BLUETOOTH AND NOW I AM TOLD I WILL HAVE TO SPEND UPWARDS OF $1000 TO REPLACE WHAT IS OBVIOUSLY A POORLY BUILT SYSTEM WHICH DELPHI AND VW SHOULD RECALL. *TR
RCD-510 RADIO STOPPED WORKING AND IS CONFIRMED "DEAD" BY THE DEALER. NO WARNING, NO REASON AND NO FIX AVAILABLE. BLUETOOTH NO LONGER WORKS BECAUSE IT USES THE RADIO TO POWER CAR SPEAKERS, SO CANNOT DO "HANDS FREE" COMMUNICATION. VW SAYS IT IS NOT RESPONSIBLE BECAUSE THE CAR IS OUT OF WARRANTY. I HAVE NEVER HAD A RADIO FAIL -- I HAVE UNDER 60,000 MILES ON THE CAR! *TR
POP SOUND, BATTERY IS DEAD, RADIO AND NAVIGATION SYSTEM IS INOPERABLE. THIS ISSUES IS WITH HUNDREDS OF 2010 JETTAS. *TR
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE COIL SPRING DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
I HAVE A 2010 VOLKSWAGEN JETTA SPORTWAGON. I HAVE HAD TO REPLACE BOTH REAR DOOR LOCKS. THE FIRST STOPPED WORKING SHORTLY AFTER THE CAR WAS OFF WARRANTY, BUT I MADE A FUSS AT THE DEALER AND HE REPLACED IT FOR FREE. THE DRIVER SIDE REAR DOOR I JUST HAD TO REPLACE--WHICH I HAD TO PAY $500 TO FIX. THIS IS NOT JUST A SECURITY ISSUE BUT A REAL SAFETY ISSUE AS WELL.--MY BROTHER'S SON IS AUTISTIC, AND HE ABSOLUTELY CAN NOT RIDE IN MY CAR IF THE REAR DOORS CANNOT BE SAFELY LOCKED. THE DEALER WAS NOT FORTHCOMING ABOUT WHETHER DOOR LOCK FAILURE IS A COMMON PROBLEM ON VOLKSWAGENS--AND I HAD TROUBLE SEARCHING COMPLAINTS ON THIS WEBSITE--SO I DON'T KNOW IF THIS IS A MORE WIDESPREAD ISSUE OR NOT. *TR
I WAS DRIVING MY 2010 VW JETTA TDI IN A PARKING LOT, SLOWING DOWN AT LESS THAN 5 MPH TO STOP. ALL OF A SUDDEN, THE ENGINE STALLED WITHOUT WARNING. NO WARNING OR CHECK ENGINE LIGHTS CAME ON AT ALL. I HAD TO PUT THE CAR INTO PARK TO RESTART IT. SINCE THIS INCIDENT, THE ENGINE SEEMS TO BE SPUTTERING AT LOW SPEEDS. *TR
TRANSMISSION ABRUPTLY SHIFTED TO NEUTRAL. THE SELECTOR LEVER POSITION INDICATOR FLASHED WITHIN THE INSTRUMENT PANEL. THE VEHICLE HAD TO BE TURNED OFF BEFORE IT WOULD SHIFT INTO ANOTHER GEAR AGAIN. *TR
MY BLUE-TOOTH/RADIO JUST STOPPED WORKING, BLACK SCREEN. I WAS ALSO HAVING BATTERY PROBLEMS AROUND THAT TIME, CAR BATTERY WOULD BE DEAD AT RANDOM TIMES. IT SEEMS THIS IS A COMMON PROBLEM WITH 2010 VW.
FLEW TO DALLAS TO PURCHASE THIS CAR 2/27/15. DROVE IT HOME 1500 MILES TO LOS ANGELES OVER 2 DAYS. GOT TO EL PASO ON 3/1/15 & GOT INTO AN ACCIDENT TRAVELING AT A VERY SLOW SPEED (15MPH OR LESS) GOING DOWNHILL. MY PARTICULAR ISSUE COMES IN THE WAY OF HOW THE TRANSMISSION BEHAVES GOING DOWNHILL AT HIGH OR SLOW SPEEDS. WHEN THE CARS ECU (ELECTRONIC CONTROL UNIT) SENSES THE CAR GOING DOWNHILL, AND YOU TRANSITION FROM THE THROTTLE PEDAL TO THE BRAKE PEDAL, THE CAR BEHAVES AS IF YOU WERE DRIVING A MANUAL TRANSMISSION DOWNSHIFTING & STAYING IN GEAR. NOW YOU MAY THINK THAT'S NOT A PROBLEM, BUT....SINCE THESE TRANSMISSIONS TECHNICALLY ARE MANUAL TRANSMISSIONS WITH AN AUTOMATIC CLUTCH...IF YOU WERE DRIVING A MANUAL TRANSMISSION CAR & WANTED TO STOP QUICKLY AS I DID TO AVOID HITTING ANOTHER CAR, YOU WOULD PUSH THE CLUTCH IN TO DISENGAGE THE TRANSMISSION FROM THE ENGINE...& THUS CAUSE THE CAR TO LOSE IT'S LOCOMOTIVE FORCE. WELL, THAT IS EXACTLY WHAT THIS CAR DID DURING THE ACCIDENT. THE AUTOMATIC CLUTCH DID NOT DISENGAGE FROM THE ENGINE WHEN SLOWING DOWN TO A STOP, AND, THUS PROVIDED THE MASSIVE LOW END TORQUE THE DIESEL ENGINE PROVIDES EVEN AT VERY LOW ENGINE SPEEDS. SO, THAT WHEN I SAW THE CAR STOPPED IN FRONT OF ME, I RESPONDED WITH HITTING THE BRAKES, TURNING THE IGNITION OFF, AND EVEN SWERVED TO THE LEFT IN AN ATTEMPT TO AVOID HITTING THE BACK OF THE OTHER VEHICLE. I COULD NOT STOP THE VEHICLE IN TIME TO AVOID HITTING THE OTHER CAR. MY BACKGROUND: I'M A 32 YR PRO-AUTOMOTIVE TECH WHO
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT PREVIOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE WARNING LIGHT NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,208. UPDATED 4/30/15*CN UPDATED 05/05/15
SUNROOF DRAINS COME APART ALLOWING WATER TO ENTER AUTOMOBILE. WET INTERIOR ALLOWS MOLD TO GROW INSIDE CAR CAUSING A POSSIBLE HEALTH HAZARD. WINDOWS STEAM UP BLOCKING VIEW OUT OF CAR CAUSING DANGEROUS DRIVING CONDITIONS. WATER DRIPS ONTO ELECTRICAL CONNECTORS AND MOISTURE PRESENT IN CAR CAUSES CORRODING OF ELECTRICAL CONNECTIONS INCREASING THE POSSIBILITY OF AN ELECTRICAL MALFUNCTION AND HAZARDOUS DRIVING CONDITION. *TR
THIS VEHICLE HAS BEEN AN ELECTRICAL NIGHT MARE. STARTED OFF AROUND SEPTEMBER OF LAST YEAR WITH AN INTERMITTENT MISFIRE. DEALER REPLACED INTAKE ASSEMBLY. A MONTH LATER RANDOM CYLINDER MISFIRES. IT COMES AND GOES WITH MIL LIGHT COMING ON. BEEN IN TO DEALER A COUPLE TIMES FOR THIS ISSUE AND THEY HAVE NOT BEEN ABLE TO RESOLVE THE ISSUE. THEY KEEP WANTING MORE MONEY TO DIAGNOSE. IN JANUARY THE BATTERY KEPT DYING. IF IT SAT OVER NIGHT THE BATTERY WOULD BE DEAD. 1 YEAR OLD BATTERY. HAD CHARGING SYSTEM CHECKED AT AUTOZONE AND EVERYTHING WAS GOOD. THIS MORNING MY WIFE WENT TO DRIVE CAR AND THE RADIO WOULD NOT POWER UP. SO I STARTED SEARCHING THE WEB JUST LIKE EVERY OTHER TIME WE HAVE HAD ISSUES WITH THIS CAR. TURNS OUT HUNDREDS OF 2010 MODELS HAVE HAD SAME ISSUE AND SEEMS TO LEAD ON TO MORE ELECTRICAL ISSUES DOWN THE ROAD. I HAVE HAD 15 YEAR OLD VEHICLES WITH ALMOST 300K MILES AND SAME FACTORY RADIO IN IT WORKING FINE. I JUST TRADED OFF A 2001 EXPLORER WITH 200K MILES THAT RAN BETTER THAN THIS 5 YR OLD JETTA. VOA GAVE ME A CLAIM NUMBER AND WANT ME TO TAKE IT TO A DEALER WHICH IS RIDICULOUS BECAUSE I WILL BE CHARGED DIAGNOSTICS AND WILL NOT BE COVERED AS IT IS A LUXURY ITEM. WHAT ABOUT ALL THE OTHER ELECTRICAL ISSUES THEY HAVE BEEN UNABLE TO RESOLVE. *TR
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH MAKING A TURN, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT DRIVER COIL SPRING FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE CONTACT PERFORMED THE REPAIRS ON THE VEHICLE BY HIMSELF. THE FAILURE RECURRED ON THE FRONT PASSENGER COIL SPRING. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 50,000.
WHILE DRIVING, GLOW PLUG INDICATOR FLASHED RAPIDLY, INDICATING ENGINE MALFUNCTION. CAR EXPERIENCED A REDUCTION IN POWER. AFTER PARKING IN PARKING LOT, CAR STARTED UP AND APPEARED INITIALLY OK, BUT THEN EXPERIENCED TOTAL ENGINE FAILURE AFTER DRIVING <300 FEET. CAR WAS TOWED TO MECHANIC. MECHANIC INDICATES THAT METAL FRAGMENTS/FLAKES WERE FOUND DISTRIBUTED THROUGHOUT FUEL SYSTEM/ENGINE, CONSISTENT WITH FAILURE OF HIGH PRESSURE FUEL PUMP. MECHANIC STATED THAT THIS CONDITION WAS CONSISTENT WITH PICTURES/DESCRIPTION FOUND IN TECHNICAL SERVICE BULLETIN 23 14 03.
I WENT TO DRIVE TO WORK AND TURNED ON MY CAR. NO RADIO. NOTHING. NO POWER TO IT. ABSOLUTELY NOTHING. NO BLUETOOTH FOR SAFE AND HANDS FREE DRIVING, NOTHING. CAN'T GET IT FIXED FOR LESS THAN $1000. NOTHING TO EXPLAIN WHAT CAUSES IT. NO BLOWN FUSES NO ANYTHING. NO EXPLANATION WHATSOEVER. I HAVE DONE SOME RESEARCH AND FOUND THAT THIS IS A COMMON PROBLEM...HEY VW.....WAKE UP AND GIVE ME A NEW RADIO..... WOW WHERE IS MY RECALL..... *TR
NHTSA ACTION NUMBER :EA11003 AUX FUEL INJECTION PUMP AND LINES LEAKING. *TR
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 50 MPH, THE SHIFT LEVER INDEPENDENTLY SHIFTED TO NEUTRAL AND BACK INTO DRIVE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE SPARK PLUGS AND IGNITER COIL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
VEHICLE LOST POWER AND WENT INTO LIMP MODE, DASH SAID SERVICE ENGINE. CAR DIED A FEW MINUTES LATER AS I TRIED TO LIMP IT TO THE DEALER AND IT WOULD NOT RESTART. I HAD TO TOW THE VEHICLE AT MY OWN EXPENSE BUT VOLKSWAGEN DID PAY FOR A COMPLETELY NEW FUEL SYSTEM. CAUSE OF THE PROBLEM WAS A FAILURE OF THE DIESEL HIGH PRESSURE FUEL PUMP. THERE ARE THOUSANDS OF CASES OF THIS SAME PROBLEM DOCUMENTED HERE: HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=299854 VOLKSWAGEN NEEDS TO BE HELD ACCOUNTED FOR A DEFECT IN THEIR COMMON RAIL DIESEL CARS IF THERE ARE THIS MANY PROBLEMS. *TR
I WENT TO DRIVE TO WORK AND TURNED ON MY CAR. NO RADIO. NOTHING. NO POWER TO IT. ABSOLUTELY NOTHING. NO BLUETOOTH FOR SAFE AND HANDS FREE DRIVING, NOTHING. CAN'T GET IT FIXED FOR LESS THAN $1000. NOTHING TO EXPLAIN WHAT CAUSES IT. NO BLOWN FUSES NO ANYTHING. NO EXPLANATION WHATSOEVER. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Volkswagen Jetta → · Every Jetta year → · How the figures are calculated →