TL*THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED THAT THE VEHICLE WAS HESITATING. WHILE ATTEMPTING TO PULL OVER AND APPLYING PRESSURE TO THE BRAKES, THE VEHICLE WOULD NOT STOP. THE VEHICLE HIT A BOULDER AND FLIPPED OVER. THE CONTACT SUSTAINED SEVERAL BRUISES. A PASSENGER SUSTAINED A FRACTURED WRIST AND ANKLE, SEAT BELT RASH, AND BRUISING. THE VEHICLE WAS DESTROYED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 110,000. A POLICE REPORT WAS FILED.
2003 Volkswagen Jetta complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW FELL INTO THE DOOR. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
DRIVER STARTED FROM A STOPPED POSITION, RAN OVER CURB BETWEEN 5-10 MPH, SIDE AIRBAGS DEPLOYED. *TR
HEATED SEATS MELTED A HOLE IN THE LEATHER AND BURNED MY BUTT. VERY VERY HOT. IT SMELTED LIKE BURNT RUBBER AND SMOKE INSIDE THE CAR. *TR
I AM THE OWNER OF A 2003 VW JETTA. I WAS RECENTLY BURNED(11/2010) BY THE SEAT HEATER WHILE DRIVING AND THE CAR SEAT SMELLED LIKE IT WAS GOING TO START ON FIRE. MY CAR HAD A RECALL NOT LONG AFTER I BOUGHT IT FOR THE SEAT HEATERS. IT IS OBVIOUSLY A MALFUNCTION IN THE SEAT HEATER THAT VW HAS HAD NUMEROUS PROBLEMS WITH BASED ON THE RECALL AND THE PLETHORA OF COMPLAINTS ON THE INTERNET. I CAN NO LONGER USE THE HEATING UNIT. I TOOK IT TO PATRICK MOTORS IN AUBURN, MA WHERE I BOUGHT THE CAR. THEY SAID IT WAS OUT OF WARRANTY AND THEY WOULD CHARGE ME TO LOOK AT IT TO SEE WHAT THE PROBLEM WAS AND THEN MAYBE ASK VWOA IF THEY WOULD HELP. I WAS NOT WILLING TO PAY MORE MONEY FOR SOMETHING THAT IS OBVIOUSLY A MANUFACTURING PROBLEM AND HAS BEEN DOCUMENTED AS PROBLEMATIC. *TR
2003 VOLKSWAGEN JETTA PASSENGER SIDE HEATED SEAT BECAME SO HOT, THAT THE LEATHER WAS BURNED, SMOLDERED AND BEGAN TO CATCH FIRE. SINCE I WAS SITTING ON THE SEAT AT THE TIME, IT ALSO BURNED MY PANTS AND MY SKIN AS WELL. *TR
DRIVER SIDE SEAT HEATER OVERHEATING, BURNT MULTIPLE HOLES IN SEAT AS WELL AS BURNT LEG. SETTING WAS PLACED ON 2 OF 5 WHEN SEAT WAS BURNT.
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR IN THE VEHICLE WHICH MADE THE CONTACT NAUSEOUS. SHE WAS UNABLE TO DETERMINE WHERE THE ODOR WAS EMITTING FROM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE CONTACT WAS ADVISED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 300 AND THE CURRENT MILEAGE WAS 74,718.
MY CAR DRIVER SEAT IS BURNED WITH SOME SMOKE BECAUSE OF FAULTY SEAT HEATER. *TR
OVERHEATED DRIVER SEAT, WHICH BURNED HOLE THROUGH DRIVER'S SEAT AND LEFT A 2" BURN MARK ON SWEATER THAT WAS IN CONTACT WITH THAT AREA OF THE SEAT. THIS IS A 2003 VW JETTA TDI (TURBO DIESEL). *TR
(PRIOR INCIDENT) 05/27/08 AT 32K MILES ALTERNATOR HARNESS BURNED AND MELTED FUSE PANEL (WHILE CAR OPERATING AT LOW SPEED RETURNING HOME FROM LOCAL TRIP). FUSE FAILED TO PREVENT OVERHEATING OF TERMINAL CONNECTOR ON ALTERNATOR HARNESS AT FUSE PANEL. CURRENT INCIDENT: 08/06/10 AT 47K MILES THE ALTERNATOR HARNESS THAT HAD BEEN REPLACED AT 32K MILES BURNED AND MELTED FUSE PANEL AGAIN, AND ALTERNATOR WAS ALSO DAMAGED REQUIRING REPLACEMENT (CAR FAILED TO START AT HOME AFTER BEING PARKED OVERNIGHT). FUSE AGAIN FAILED TO PREVENT OVERHEATING OF TERMINAL CONNECTOR ON ALTERNATOR HARNESS AT FUSE PANEL. *TR
MY HUSBAND WAS DRIVING ON ROUTE 87 IN NEW YORK WHEN WITHOUT WARNING THE DRIVERSIDE AIRBAGS IN OUR 2003 JETTA DEPLOYED WITHOUT WARNING. NO LIGHTS WHERE ON OR ANY IMPACT OR CRASH. *TR
WATER PUMP FAILURE. *TR
AS WE WERE DRIVING HOME, ALL THE LIGHTS ON THE DASH STARTED BLINKING. THE ACCELERATOR PEDAL STOPPED WORKING IN THE MIDDLE OF A BUSY INTERSECTION. THE CAR ENGINE CONTINUED RUNNING, BUT IT JUST STALLED IN THE MIDDLE OF TRAFFIC AND COULD NOT ACCELERATE TO GET OUT OF TRAFFIC. SO WE COASTED THE CAR FOR ABOUT 1.5 MILES TO A FAMILY MEMBERS HOUSE. WHEN WE ARRIVED, WE TURNED OFF THE CAR AND TRIED TO RESTART IT, IT WOULD NOT START. AFTER OPENING THE HOOD WE NOTICED THAT THE FUSE BOX/HARNESS THAT SITS ON THE BATTERY WAS VERY HOT. WE OPENED IT AND SAW THE FAR LEFT BLACK WIRE/CABLE WAS BURNT UP AND MELTING THE PLASTIC IN THE HARNESS. THE BLACK WIRE WAS EXTREMELY HOT. I HAD THIS PROBLEM BEFORE, IT WAS 3 YEARS AGO, BUT I DID NOT KNOW WHERE TO LOOK. I SPENT OVER $500 FIXING WHAT SEEMS TO ME THE SAME PROBLEM AS BEFORE. ON THE DEALERSHIP RECEIPT IT SAID "FOUND GENERATOR HARNESS AT BATTERY FUSE BOX MELTED CAUSING HIGH RESISTANCE IN VOLTAGE CIRCUIT.....REPLACED FUSE BOX AND GENERATOR CABLE". ON THAT OCCURRENCE IT WAS SO BAD THE BURNS HAD RUINED MY BATTERY CAUSING IT TO LEAK. I CALLED VW MANUFACTURING, BUT THEY WERE NOT VERY HELPFUL AND JUST TOLD ME TO CALL MY LOCAL DEALER FOR ASSISTANCE. THEY SAID IT WAS NOT A SAFETY ISSUE, EVEN IF THERE WAS A FIRE HAZARD. MY CAR IS CURRENTLY BEING LOOKED, LOOKING FOR AN UNDERLYING CAUSE FOR THIS...IF IT IS THE CABLE OR SOMETHING ELSE IN THE ENGINE. THE CONNECTION WAS RESET BUT THE WIRE/CABLE CONTINUED TO GET EXCESSIVELY HOT. *TR
MY TRANSMISSION TAKES ALONG TIME TO SHIFT TO 2ND GEAR,WONT P/U SPEED ,IF YOU TURN OFF CAR FOR A FEW MINS SOMETIMES IT WORKS BETTER. SORRY ITS A 2003 JETTA. *TR
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE CATALYTIC CONVERTER FAILED AFTER BEING PREVIOUSLY REPLACED UNDER THE WARRANTY TWO YEARS PRIOR. THE VEHICLE WAS UNABLE TO PASS EMISSIONS. THE CONTACT STATED THE DEALER COULD MAKE REPAIRS BUT AT HIS EXPENSE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
STARTED CAR AND TURNED ON HEADLIGHTS. STARTED DRIVING HOME AND THE DASHBOARD DIMMER SWITCH CAUGHT FIRE. FIRE WENT OUT BUT ALL DASHBOARD LIGHTS WERE OUT. *TR
I OWN A 2003 VW JETTA TDI. SIX MONTHS AGO THE CLEAR COAT STARTED PEELING FROM THE HOOD AND NOW IT IS PEELING EVERYWHERE. I SPOKE TO VW CUSTOMER CARE AND THEY SAID OUT OF WARRANTY, TOO BAD. LESS THEN 7 YEARS OLD. AT LEAST GM PAINT JOBS DON'T FALL OFF THE MINUTE THE WARRANTY RUNS OUT. THE ONLY GOOD THING IS I DRIVE IT AROUND WITH A SIGN STATING, "DON'T LAUGH, YOUR VW WILL LOOK LIKE THIS SOON". *TR
HEADED WEST ON I70 IN EAGLE COUNTY AND HIT AN ICE BRIDGE AND WENT HEAD ON TO A CONCRETE BARRIER. 03 TDI JETTA WAS TOTALED. AIR BAGS DID NOT DEPLOY AT ALL. *TR
2003 VOLKSWAGEN JETTA. CONSUMER STATES VEHICLE CLOCKS SPEEDS MUCH SLOWER THAN THE CAR IS ACTUALLY GOING DURING SUSTAINED HIGHWAY DRIVING CONDITIONS. *TGW THE DEALERSHIP FOUND A BROKEN PLASTIC GEAR AND BEARING WHICH WAS CAUSING THE PROBLEM. *JB
AFTER TAKING MY 2003 VW JETTA 1.8L TURBO TO THE VW DEALERSHIP FOR A BROKEN DIPSTICK AND IGNITION RECALL, I WAS TOLD THERE WAS SLUDGE IN THE ENGINE IN WHICH THE CAR HAD UNDER 68,000 MILES. THE DEALERSHIP STATED IT WAS NOT UNDER THE MANUFACTURES WARRANTY AND WOULD COST AT LEAST $900 TO CLEAN OUT THE ENGINE. UPON DECIDING TO TAKE IT TO A MECHANIC FOR A 2ND OPINION, THE CAR SEIZED UP AND CEASED TO WORK WHILE DRIVING. THE MECHANIC INFORMED ME THAT THE ENTIRE ENGINE WAS BLOWN FROM THE SLUDGE BUILD UP WHEN OIL CHANGES HAD BEEN PERFORMED AT 3,000 MILE INTERVALS THOUGH THE MANUFACTURES OWNERS MANUAL STATED IT ONLY HAD TO BE CHANGED EVERY 5,000 MILES. THE DEALERSHIP STATED THERE WAS NOTHING THEY COULD DO ABOUT IT OTHER THAN FOR ME TO PURCHASE A NEW ENGINE OR A REBUILT ENGINE. AFTER HAVING A USED ENGINE INSTALLED FROM A SALVAGE YARD, I DISCOVERED FROM THE CAR POURING SMOKE AND MAKING A HIGH PITCHED WHINING NOISE. APPARENTLY WHEN THE ORIGINAL ENGINE WENT IT ALSO DAMAGED THE TURBO AS A RESULT OF SLUDGE BUILD UP. I'VE FURTHER DISCOVERED AFTER DOING SOME RESEARCH THAT THIS IS A COMMON PROBLEM TO VW CARS WITH 1.8 LITER TURBO ENGINES FROM MODELS FOLLOWING 2000. UNFORTUNATELY BECAUSE THE TURBO IS CONSIDERED AN ACCESSORY TO THE ENGINE, THE TURBO WAS NOT COVERED UNDER THE SALVAGE YARDS ENGINE WARRANTY I JUST HAD INSTALLED AND WOULD REQUIRE THE TURBO BEING REPLACED AS WELL. THE VW DEALERSHIP INFORMED ME THAT A REBUILT TURBO WOULD COST $1700 ALONE NOT INCLUDING SMALL PARTS AND LABOR AFTER I HAD AL
2003 VW JETTA: SPONTANEOUS/UNINTENDED PASSENGER SIDE, SIDE CURTAIN AIR BAG DEPLOYMENT. WHILE DRIVING SUBJECT CAR ON MAY 5, 2010, PASSENGER SIDE, SIDE CURTAIN AIRBAGS DEPLOYED. THERE WAS NO COLLISION, IMPACT WITH ROAD DEBRIS OR ROUGH PAVEMENT INVOLVED. REPORTED TO DEALERSHIP. SEEKING REPAIR OF SAME. *TR
2003 VOLKSWAGEN JETTA GL WAS FOUND TO HAVE FRIED CABLE FROM ALTERNATOR LEADING TO FUSE BOX ON TOP OF BATTERY. PROBLEM WAS FOUND AND FIXED 3 YEARS PRIOR TO BEING FOUND AGAIN AT THE DEALERSHIP. BOTH TIMES CABLE AND FUSE BOX WERE REPLACED. PICTURES OF THE SECOND INCIDENT ARE AVAILABLE. ALSO FOUND THAT THIS INCIDENT HAS HAPPENED ON OTHER JETTAS AS WELL. WORRIED THAT COULD POTENTIALLY CAUSE A FIRE. *TR
MY HUSBAND WAS DRIVING MY CAR OVER RAILROAD TRACKS WHEN THE PASSENGER SIDE AIRBAGS DEPLOYED AND THE CAR SHUT OFF. FORTUNATELY MY HUSBAND WAS DRIVING SLOW AND NO ONE WAS INJURED. MY VW DEALERSHIP INSTRUCTED ME TO CONTACT MY INSURANCE AGENT. THEY CONDUCTED AN INVESTIGATION AND FOUND NO EVIDENCE OF COLLISION AND REFUSED TO COVER DAMAGES. THEN I BROUGHT THE CAR TO VW AND THEY DISCOVERED SOME UNDERCARRIAGE DAMAGE AND INFORMED MY INSURANCE AGENCY. UPON RE-INVESTIGATION OF THE CAR THE INSURANCE DECIDED THAT THEY WOULD NOW COVER THE DAMAGES THAT ARE ESTIMATED AT AROUND $5,000 BUT I HAVE A $500 DEDUCTIBLE AND MY PREMIUMS WILL NOW GO UP. AS FAR AS I AM CONCERNED RAILROAD TRACKS SHOULD NOT DEPLOY AIRBAGS AND I SHOULD ABSOLUTELY NOT BE RESPONSIBLE FOR ANY COSTS RELATED. *TR
2003 JETTA SEAT FAILS IN REAR END ACCIDENT. *TR
WE PURCHASED AN 03 VW JETTA WAGON APPROX. 2.5 YEARS AGO. WE CHANGED THE OIL AT THE DEALER EVERY 5000 MILES. WE MISSED ONE OIL CHANGED AND THE ENGINE STALLED ON THE ROAD. IT WAS TOWED TO A VW MECHANIC. WE WERE TOLD IT A HAD TOTAL ENGINE FAILURE DO TO SLUDGE-WHICH THEY SAID WAS LACK OF MAINTENANCE. WE PAID 16,000 FOR THE CAR, IT HAD 40,000 MILES ON IT, WE PUT 20,000 MILES ON IT. WE CONTACTED A LAWYER AND WE WERE TOLD THERE ISN'T ANYTHING WE CAN DO-IT WAS SOLD AS IS. WE CONTACTED VW AMERICA AND THEY TOLD US JETTAS' DON'T HAVE THE SLUDGE PROBLEM, IT'S THE PASSAT WITH THE 1.8T ENGINE THAT HAS THE PROBLEM. MY RESEARCH SHOWS IT'S THE 1.8T ENGINE THAT IS THE PROBLEM REGARDLESS OF THE CAR IT'S IN. WE HAVE NO RECOURSE. THE CAR NOW SITS IN OUR DRIVE WAY WITH NEW TIRES AND A BROKEN ENGINE. A NEW MOTOR PLUS INSTALLATION WOULD COST MORE THAN THE CAR IS WORTH. ONCE AGAIN THE WORKING PEOPLE GET SCREWED.
WHEN I START MY CAR, THE ENGINE IDLES INCONSISTENTLY AND THE CAR SHAKES OR STUTTERS. IF I BEGIN DRIVING NORMALLY ONE OF TWO THINGS WILL HAPPEN, EITHER THE ENGINE WILL STALL (HAPPENING MORE FREQUENTLY LATELY) OR THE CAR WILL CONTINUE TO HAVE IDLING PROBLEMS UNTIL IT WARMS UP. IN THE SECOND CASE, THE CAR WILL DRIVE NORMALLY FOR ABOUT 15 MINUTES UNTIL I COME TO THE FIRST HILL. IF THE CAR DOWN SHIFTS WHILE GOING DOWN A HILL AT LOWER SPEEDS, THE ASR LIGHT WILL COME ON AND FROM THIS POINT ON THE CAR HAS A DIFFICULT TIME SHIFTING GEARS. THE SHIFTING IS ABRUPT AND THE ENGINE DOES NOT SOUND NORMAL. IF I STOP, TURN THE ENGINE OFF AND TURN IT BACK ON THE CAR APPEARS TO FUNCTION NORMALLY. TO AVOID THE ABOVE PROBLEM, I DO THE FOLLOWING WHEN FIRST STARTING MY CAR. I START THE CAR, TURN ON THE HEADLIGHTS AND REV MY ENGINE TO ABOUT 3000 RPM'S. I HOLD THIS RPM FOR ABOUT 30-60 SECONDS AND THEN I NOTICE THAT THE HEADLIGHTS FLICKER ONCE AND BECOME STRONGER AND THE ENGINE WILL THEN REV UP ANOTHER 500 RPM'S ON ITS OWN. AT THIS POINT I USUALLY DO NOT EXPERIENCE THE ASR PROBLEM WITH THE CAR. PROBLEM FIRST STARTED IN 2007 AND PERSISTED UNTIL 2010 WHEN IT WAS FINALLY REPAIRED. *TR
2003 VW JETTA: DIGITAL DISPLAY WOULD SHUT OFF WHEN KEY WAS REMOVED FROM IGNITION. UNABLE TO LOCK VEHICLE DOORS WITH REMOTE. VEHICLE HAD TO BE RESTARTED FOR DIGITAL PANEL TO APPEAR (RE-SET) AND FOR DOOR TO LOCK WITH REMOTE. ENGINE WOULD ALSO SHUT OFF WHILE AT A STOP LIGHT AND WHILE DRIVING ON FREEWAY. POSSIBILITY TO CAUSE A CRASH. ALL DIGITAL PANELS STILL ILLUMINATED, KEY WOULD BE LOCKED IN INGNITION, UN-ABLE TO TURN OR BE REMOVED UNTIL CAR PLACED BACK IN PARK AND HAND BRAKE PULLED UP. ISSUES OCCURED BI-WEEKLY, WEEKLY, AND NOW DAILY. VEHICLE BROUGHT TO DEALERSHIP. WAS TOLD THAT IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. WOULD HAVE BEEN COVERED UNDER WARRANTY (WARRANT JUST EXPIRED LAST MONTH). AFTER TRYING TO DIAGNOSE PROBLEM PRIOR TO BRINGING TO DEALERSHIP, I'VE FOUND ON SEVERAL FORUMS THAT THIS IS NOT A NEW ISSUE/REPAIR FOR VW CUSTOMERS WITH THE SAME MAKE AND MODEL. MANY CUSTOMERS HAVE HAD SIMILAR COMPLAINTS/EXPERIENCES, ALL OF WHICH WERE TAKEN IN FOR REPAIR AFTER WARRANTY EXPIRED. VEHICLE IS ONLY 7 YEARS OLD AND IS AT APPROXIMATELY 85,000 MILES. THIS VEHICLE HAS ALSO HAD SERVICE FOR THE FOLLOWING RECALLS: CATALYTIC CONVERTER, FAILED IGNITION COILS, FAILED REAR WINDOW/DOOR LOCKS. THIS CAR IS A LEMON! *TR
2003 VW JETTA - SIDE AND WINDOW AIRBAGS DEPLOYED ON PASSENGER SIDE WHILE CAR WAS PARKED OVERNIGHT. NO VISIBLE SIGNS OF IMPACT TO CAUSE AIRBAGS TO DEPLOY. WILL HAVE TO HAVE NEW AIRBAGS PUT BACK IN AT APPROXIMATE COST OF $2,500. IF DEPLOYED WHILE VEHICHLE MOVING COULD BE A DANGEROUS SITUATION. VW TOLD US GOING OVER A POTHOLE CAN ALSO CAUSE THEM TO DEPLOY. *CN
RECALL FOR 2003 VOLKSWAGEN JETTA- SEAT HEATER DEFECT CAUSING SEATS TO GET TOO HOT EVEN CAUSING FIRE IN SOME INSTANCES. BROUGHT MY JETTA TO RIVERSIDE VOLKSWAGEN IN RIVERSIDE, CA. INSPECTION AND REPAIRS MADE IN 2006. YESTERDAY, 1/25/2010, DRIVER SIDE SEAT HEATER STARTED TO BURN A HOLE IN SEAT. DID NOT BURN ALL THE WAY THROUGH AS I TURNED THE HEATER OFF BEFORE HAND. FELT SOMETHING THAT RESEMBLED A BEE STING BEFORE REALIZING THAT IT WAS THE SEAT HEATER THAT WAS MALFUNCTIONING. BURNING SMELL DETECTED. CALLED VW RIVERSIDE, SAID THAT IT WOULD NOT BE A COVERED FIX BASED ON RECALL INFO. COMPLAINT OF FAILED INITIAL REPAIR. *TR
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. HE APPLIED PRESSURE TO THE BRAKE PEDAL AT 30 MPH , BUT THE VEHICLE WOULD NOT DECELERATE. AS A CONSEQUENCE HE REAR-ENDED ANOTHER VEHICLE. A POLICE REPORT WAS FILED. HE SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED TO AN AUTO BODY COLLISION CENTER; AND COMPLETELY DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 78,000. UPDATED 12/10/09.*JB
PASSENGER AND DRIVERS WINDOWS SPONTANEOUSLY DROP FROM FRAME AND FALL INTO DOOR. THIS INCIDENT CAUSED MY ARM TO BE BRUISED WHEN ACCESSING MY MAILBOX. THE FAILURE HAS OCCURRED ON TWO DOORS BOTH DOOR REQUIRED NEW PULLEYS FOR THE WINDOW SYSTEM. ACCORDING TO THE MECHANIC THIS IS A VERY COMMON PROBLEM WITH VOLKSWAGEN. *TR
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN NEW JETTA. WHILE DRIVING IN WINDY CONDITIONS, THE HINGE ON THE TRUNK FRACTURED AND THE TRUNK OPENED. WHEN THE TRUNK OPENED, IT SLAMMED INTO THE WINDSHIELD, AND CAUSED IT TO SHATTER. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 70,000.
SUN ROOF DRAIN CLOGS!!! NO DIRECTION IN MANUAL FOR CLEANING NOR WARNING THAT IT CAN HAPPEN. I FOUND NEARLY THREE INCHES OF WATER IN THE FLOOR AND WATER ALL OVER THE INTERIOR FUSE BLOCK. MY CONCERN IS FIRE RELATED. CORROSION CAN LEAD TO HIGH IMPEDENCE CONNECTIONS AND AFTER WATER INTRUSION I HAVE NO IDEA HOW SAFE MY ELECTRICAL SYSTEM IS. THIS IS THE SECOND OR THIRD INCIDENT AND I FINALLY FOUND OUT WHAT WAS CAUSING THE PROBLEM BY DOING RESEARCH ON THE INTERNET. MANY OTHERS HAVE EXPERIENCED THIS PROBLEM AND IT APPEARS THAT THE DESIGN OF THE OUTLET NIPPLE IS THE ISSUE. *TR
2003 VOLKSWAGEN JETTA 1.8 TURBO, ENGINE FAILURE DUE TO SLUDGE FORMATION. *TR
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE VEHICLE HAS A FUSE BOX THAT IS UNDER THE HOOD LOCATED ON TOP OF THE BATTERY. THE 150 AMP FUSE IS FOR THE ALTERNATOR; HOWEVER, THE FUSE ITSELF IS GETTING HOT ENOUGH TO MELT THE BOX. THE DEALER STATED THAT THERE ARE NO EXISTING RECALLS; HOWEVER, THEY HAVE SEEN THIS FAILURE OCCUR FREQUENTLY. THE VIN IS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WERE 79,000.
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. WHILE BACKING OUT OF THE DRIVEWAY. THERE WAS A LOUD POPPING SOUND OUTSIDE OF THE VEHICLE. THE DRIVER CONTINUED TO TRAVEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN STATED THE FAILURE WAS CONTRIBUTED TO THE FRONT PASSENGER COIL SPRING. THE VEHICLE WAS REPAIRED FOR THE FAILURE. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 17,643. BL UPDATED 9/17/09 *CN UPDATED 09/18/09.*JB
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 50 MPH ON NORMAL ROAD CONDITIONS; THE BRAKE WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THE FAILURE WAS CONTRIBUTED TO THE BRAKE LIGHT SWITCH. THE VEHICLE WAS REPAIRED; HOWEVER, ON A SEPARATE OCCASION THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR THE IDENTICAL FAILURE. NHTSA CAMPAIGN ID NUMBER 07V063000, EXTERIOR LIGHTING,BRAKE LIGHTS; SWITCH WAS REPAIRED PER THE RECALL. THE FAILURE RECURRED AFTER THE RECALL REMEDY WAS PERFORMED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 95,000.
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE TRAVELING 45 MPH. NONE OF THE AIR BAGS DEPLOYED AND THE DRIVER SUSTAINED BACK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 118,000.
ENGINE CASING BROKE WHERE THE MOTOR MOUNT CONNECTS, GOT THAT REPAIRED. 2 DAYS LATER WHILE DRIVING ON FREEWAY, ENGINE MAKES LOUD NOISE AND SEIZES. UNDRIVEABLE, WONT START. *TR
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE CONTACT STATED THAT HIS VEHICLE STALLS INTERMITTENTLY AND THE DEALER CANNOT DIAGNOSE THE CAUSE OF THE FAILURE. HE HAS PAID OVER $500 IN REPAIRS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 62,000.
I WAS IN A REAR END INCIDENT IN WHICH MY 2003VW JETTA WAS STRUCK ALMOST DEAD-ON IN THE REAR BY A 2009 BMW SEDAN. BOTH MY WIFE, SEATED IN THE FRONT PASSENGER SEAT, AND I, DRIVING, WERE WEARING THREE POINT SEAT BELTS. THE AIRBAGS IN OUR VEHICLE DID NOT DEPLOY. BOTH THE DRIVERS SEAT AND THE FRONT PASSENGER'S SEAT WERE RECLINED ALMOST COMPLETELY AS A RESULT OF THE IMPACT, TO THE POINT THAT ANY REAR SEAT PASSENGERS WE MIGHT HAVE HAD IN THE CAR WOULD HAVE BEEN PINNED BY THE RECLINED FRONT SEATS. *TR UPDATED 05/20/09 *BF UPDATED IVOQ 05/27/09.*JB
2003 VOLKSWAGEN JETTA 1.8T WOLFSBURG EDITION PURCHASED USED AT 23,000 MILES WITH A BURNT OUT CLUTCH. THE CLUTCH WAS REPLACED BY THE DEALERSHIP IN ORDER TO COMPLETE SALE. AT PURCHASE WE WERE ASSURED THE CLUTCH WOULD LAST AND NOT BE AN ISSUE. THIS IS THE ONLY WAY THE SALE WAS COMPLETED. WITHIN 30,000 MILES THE CLUTCH HAS GONE OUT ONCE MORE. THE TECHNICIAN IT WAS TAKEN TO REPORTED THAT HE RECEIVES AT LEAST 2 OF THE EXACT SAME CAR WITH THE EXACT SAME ISSUE PER MONTH. VW DOES NOT ACKNOWLEDGE THAT THE PRESSURE PLATE IS DEFECTIVE AND BLAMES THE DRIVER. ANY CLUTCH IS EXPECTED TO LAST AT LEAST 90,000 MILES. BOTH VW AND EXTENDED WARRANTIES WILL NOT COVER THE REPAIR WHICH IS BEING QUOTED AT $1900- $2200. THE PART HAS BEEN REPORTED DEFECTIVE IN PREVIOUS MODELS BUT IS STILL NOT BEING CORRECTED OR ACKNOWLEDGED AS A MANUFACTURER DEFECT, WHICH IT IS. THE PRESSURE PLATE, FLYWHEEL, AND CLUTCH DISC ARE UNDER-RATED FOR THE VEHICLES STOCK HORSEPOWER. THE IDENTICAL PARTS ARE FOUND IN OTHER VW VEHICLES WITH UP TO 80 HORSEPOWER LESS. THE VEHICLE SHOULD HAVE BEEN RECALLED SINCE THE PREVIOUS 2 MODELS. THE VEHICLES NEED TO BE RECALLED. WHEN EVEN A VW TECHNICIAN ACKNOWLEDGES THAT THE PARTS ARE DEFECTIVE SOMETHING NEEDS TO BE DONE WITH VW AMERICA, REQUIRING THEM TO REPLACE THESE PARTS AT THEIR EXPENSE WITH PARTS QUALIFIED TO SUPPORT THE VEHICLES NEEDS. *TR
VEHICLE PASSENGER SIDE CURTAIN AND SEAT AIRBAGS DEPLOYED UNEXPECTEDLY WHEN DRIVER ENCOUNTERED MINOR POT HOLE IN ROAD. THERE WAS NO EXTERIOR DAMAGE TO THE CAR OR WHEELS DUE TO THE POT HOLE. DRIVER PAID OUT OF POCKET (AND VIA INSURANCE) TO REPLACE AIRBAG SYSTEM. VOLKSWAGEN ACKNOWLEDGES NO RESPONSIBILITY FOR FAULTY SYSTEM OR REPAIRS. DRIVER SUFFERED POTENTIALLY PERMANENT HEARING DAMAGE DUE TO BLAST OF AIRBAG DEPLOYMENT. *TR
DRIVING HOME FROM WORK WHEN THE PASSENGER SEAT AIR BAG AND THE PASSENGER WINDOW AIR BAG JUST WENT OFF FOR NOW REASON WHILE I WAS DRIVING. I DID NOT HIT ANYTHING AND NOTHING HIT MY CAR. *TR
SEVERAL PROBLEMS WITH THIS CAR, AND IT'S UNFORTUNATE. STARTED ABOUT A YEAR AGO, AT TIMES MY CAR WILL START AT THE TURN OF THE IGNITION AND SOMETIMES IT WILL NOT. I HAVE ALSO BROUGHT TO VW'S ATTENTION ABOUT MY CLUTCH, IN PARTICULAR IS VERY HEAVY (I HAVE ALWAYS DRIVEN MANUALS) AND AGAIN, AT TIMES I HAVE DIFFICULTY SHIFTING INTO 'R' AND INTO '3RD' GEAR. I WOULD HAVE TO RETURN SHIFT INTO NEUTRAL; STEP ON THE CLUTCH SEVERAL TIMES AND I AM ABLE TO GET INTO 'R'. AS FAR AS '3RD' GEAR, ITS PRETTY TRICKY(SINCE I AM MOVING!!!!) SOMETIMES I CANNOT SHIFT INTO 3RD GEAR, AND LITERALLY HAVE TO DOWN-SHIFT AND ATTEMPT 3RD AGAIN!!!! AND NOW, MY CLUTCH IS COMPLETELY SHOT, WITH ONLY 65,000MI ON IT. *TR
2003 JETTA GLS; TWICE WHEN RUNNING THE AC THE CAR SUDDENLY OVERHEATS, FUSE BLOWS. THE ENGINE TEMP GAUGE GOES FAR INTO THE RED ZONE. I TURNED ON THE HEATER TO DRAW HEAT AWAY FROM ENGINE, AIR WAS SO HOT IT LITERALLY MELTED THE PLASTIC WATER BOTTLE IN THE CUP HOLDER. (DIDN'T HELP MY COMFORT THAT THE OUTSIDE TEMP WAS NEAR 100 DEGREES AND I'M DRIVING ALONG WITH SUNROOF OPEN, WINDOWS OPEN, AND HEATER TURNED ON HIGH!) I WAS CONCERNED THAT MY LEG WAS BURNED AS WELL BECAUSE THE AIR BLOWING FROM VENT WAS SO HOT. I HAD TO IDLE THE CAR EVERY FEW THOUSAND FEET TO ALLOW CAR TO COOL ENOUGH TO LIMP TO SERVICE STATION. FIRST TIME (JULY 06, CAR W/I WARRANTY @ 32K MILES), VW TOLD ME THAT THE FUSE WAS BLOWN; THEY WERE UNABLE TO REPLICATE AND INDICATED THAT IF IT HAPPENED AGAIN THEY WOULD NEED TO FIGURE OUT WHY. SECOND TIME (NOV. 2007, CAR OUT OF WARRANTY @ 51K)), NON-VW MECHANIC ABLE TO REPLICATE AND SAID THAT FUSE BLEW BECAUSE "COOLING FANS ARE DRAWING TOO MANY AMPS (UP TO 100 AMPS) WHEN STARTING. WHEN RUNNING THEY ARE STILL DRAWING 37 AMPS AND SHOULD BE LESS THAN 20 AMPS." ALTHOUGH THIS HAS HAPPENED ONLY TWICE, AND I HAVE YET TO REPAIR (TOO EXPENSIVE AT $800+ AND I'M UNEMPLOYED), I LIVE IN GREAT FEAR AS WARM WEATHER APPROACHES THAT I WILL BE "BURNED" BY THIS ISSUE AGAIN. IT'S ONLY A MATTER OF TIME. *TR
I HAVE A 2003 JETTA GLS. I HAD ABOUT 65K MILES ON IT AND THE SPEEDOMETER FIRST FLUCTUATED WILDLY THEN DIED, OR APPEARED TO BE DEAD. IT WOULD RANDOMLY START WORKING FOR A FEW DAYS AND OFTEN WOULD DIE AGAIN WHILE I WAS DRIVING. NON FUNCTIONING SPEEDOMETER AFFECTS FUNCTION OF AUTO LOCKING DOORS, ODOMETER, TRIP COMPUTER, AND RELATED FUNCTIONS (THEY DO NOT WORK WHEN SPEEDOMETER NOT WORKING). MY MECHANIC TESTED THE VEHICLE SPEED SENSOR LOCATED ON THE TRANSAXLE. IT IS FINE. I HAD THE ENTIRE INSTRUMENT PANEL REPLACED (TO THE TUNE OF ALMOST $700, $500 OF WHICH IS FOR THE PART!). NOW I AM BEING TOLD IT MAY BE A COOLANT MIGRATION ISSUE SIMILAR TO THAT OF THE MY 99-01 CARS. HOWEVER THERE HAS BEEN NO TSB FOR 2003 JETTAS AND NOW MY CAR IS OUT OF WARRANTY. REPLACING THE WIRING HARNESS IS A VERY EXPENSIVE ($6K HAS BEEN MENTIONED) REPAIR. INTERNET RESEARCH SHOWS THAT MY ISSUE IS NOT UNIQUE, MANY FAILED SPEEDOMETERS IN THIS MODEL YEAR JETTA, ALTHOUGH VW TO DATE IS SILENT W/CUSTOMERS. *TR
I HAVE A 2003 VW JETTA. ON NUMEROUS OCCASIONS, WHEN I START THE CAR AND GET OUT TO SCRAPE THE SNOW & ICE OFF OF THE WINDOWS, THE DOOR LOCKS ENGAGE AND LOCK ME OUT OF THE RUNNING CAR. SINCE I HAVE JUST LEFT MY CAR TO REMOVE SNOW, OF COURSE MY PURSE AND CELL PHONE ARE IN THE CAR, SO I HAVE TO LEAVE THE LOCKED CAR RUNNING WHILE I KNOCK ON NEIGHBORS DOORS TO CALL SOMEONE TO BRING ME A SPARE KEY TO MY HOUSE, SO I CAN GET THE SPARE KEY TO MY CAR. I HAVE NOT HAD THE LOCKS REPAIRED, BUT WHEN I TOOK MY CAR TO GEBHARDT VW IN BOULDER FOR OTHER REPAIRS, I WAS TOLD THE PROBLEM IS SO COMMON THAT THE MECHANICS ROLL THE WINDOWS DOWN WHENEVER A CAR COMES IN FOR SERVICE, TO MAKE SURE THEY WON'T GET LOCKED OUT. THE MECHANIC ACTUALLY HAD A BROKEN LOCK SITTING ON HIS DESK, AND SHOWED ME HOW THE LOCK WAS SUPPOSED TO WORK, BUT WHAT IT DOES INSTEAD. *TR
THE HEATED SEAT ON THE PASSENGER SIDE OF OUR 2003 VW JETTA TDI GOT VERY HOT ON MY RIGHT LEG, I REACHED DOWN TO FEEL THE SEAT AND IT BURNT MY HAND. WE TURNED ON THE LIGHTS AND THE SEAT HAD A BURNED HOLE WITH SMOKE COMING OUT OF IT. HAD I BEEN WEARING MY COAT IT COULD HAVE CAUGHT FIRE BEFORE I FELT THE INTENSE HEAT. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Volkswagen Jetta → · Every Jetta year → · How the figures are calculated →