2002 Volkswagen Jetta complaints

ON 9/17/2005 I WAS PULLING INTO MY ASSIGNED PARKING SPOT AT MY CONDO. I WAS APPROXIMATELY TRAVELING ABOUT 3 MPH AND HAD MY BRAKES APPLIED TO MANEUVER INTO MY PARKING SPOT. UPON REACHING THE CURB, I APPLIED PRESSURE TO THE BRAKES AND EXPECTED TO COME TO A COMPLETE STOP. HOWEVER, MY CAR LUNGED FORWARD AND ENDED UP IN MY NEIGHBOR'S LIVING ROOM. MY CAR ONLY STOPPED AFTER TAKING OUT THE BRICK STRUCTURE AND FRONT WINDOW OF HER CONDO. BEFORE MAKING IMPACT WITH THE OUTSIDE STRUCTURE I ATTEMPTED TO BRAKE TWICE WITH NO RESPONSE. THE IMPACT WAS SUBSTANTIAL AND YET THE AIRBAGS NEVER DEPLOYED. MY CAR WAS TOWED TO A GARAGE THAT MY INSURANCE APPROVED AND NOT TO THE DEALERSHIP WHO HAS SERVICED MY CAR FOR ALL THE CURRENT RECALLS AND VARIOUS PROBLEMS. THE RECALLS AND PROBLEMS INCLUDE THE BRAKE LIGHT SWITCH, REPLACEMENT OF THE COIL IGNITION, ARMREST BREAK, ALARM SOUNDING FOR NO REASON, AND THE WINDOW FALLING INTO THE DOOR FRAME. THIS ACCIDENT CAUSED SERIOUS PROPERTY DAMAGE AND THE POLICE WERE CALLED TO THE SCENE. THE POLICE ACKNOWLEDGED MY SKID MARKS AND MY ATTEMPT AT APPLYING THE BRAKES. THE SITUATION WAS TREATED/CITED AS A CAR ACCIDENT SO THAT MY NEIGHBOR AND I COULD GO THROUGH THE PROPER PROCEDURES OF HER DAMAGES BEING REIMBURSED. I PLAN TO PROVE MY CAR IS DEFECTIVE AND A LEMON. I WOULD APPRECIATE ANY FEEDBACK, ADVICE OR SUGGESTIONS REGARDING MY SITUATION. *NM *GEM

DT: IN AUGUST 2005 TOOK THE VEHICLE TO THE DEALER TO HAVE THE BRAKE LIGHT SWITCH REPLACED, AND IT DID NOT WORK. THEY PUT IN ANOTHER ONE. NHTSA RECALL 04V096000 WAS ISSUED, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. NOTICED WHEN GETTING OUT OF THE VEHICLE THAT THE BRAKE LIGHTS WOULD STAY ON. THIS WAS ON JULY 1, 2005. *AK

PASSENGER SIDE CURTAIN AIRBAG AND SEAT AIRBAG DEPLOYMENT WITH NO COLLISION. PASSENGER SIDE AIRBAG SENSOR TOO SENSITIVE. SLIGHT SWERVE AND BRAKE TO AVOID SMALL ANIMAL. NO COLLISION INVOLVED. CAR HAS NO VISIBLE SIGNS OF DAMAGE. NEVER IN AN ACCIDENT. CURRENTLY IN THE PROCESS OF CONTACTING VWOA. *NM

2 TIMES I HAD TO REPLACE A FAULTY 02 SENSOR 1ST TIME ENGINE TEMP SENSOR. REAR LEFT LIGHT BURNED OUT 3-4 TIMES WITHIN 80 000KM. SAID IT'S EASIER TO REPLACE THEN FIND THE PROBLEM AT DEALERSHIP. HAVE DONE OIL CONSUMPTION TESTS 1 LITRE OF OIL PER 3161KM. SAYING THAT THIS NORMAL. THIS DEALERSHIP HAVE RECOMMENDED FLUSHING THE ENGINE. CHANGING THE GRADE OF OIL. DO NOT DRIVE IN RUSH HOUR TRAFFIC. MOST OF THE CONSUMPTION OCCURS ON THE HIGHWAY AND NOT IN TRAFFIC. CHANGE THE OIL INSTEAD OF 8000 KM AT 5000KM??? THIS IS WHAT VOLKSWAGEN HAS RECOMMENDED. THE MOST INTERESTING PART WAS WATCHING THE MECHANIC WHEN IT CONSUMED THE MOST AMOUNT BETWEEN OIL CONSUMPTION TEST. HE STARTED LOOKING FOR LEAKS AGAIN & ADDED OIL. RATTLING IN DRIVER SIDE DOOR AND WINDOW FELL INTO DOOR PASSENGER SIDE. FIXED WINDOW AND RATTLING STILL SEEMS TO BE NOTICABLE. *JB

I PURCHASED MY JETTA IN MARCH 2002, AND EXPERIENCED NO MAJOR PROBLEMS WITHIN THE FIRST 30,000 MILES. ON JULY 19, 2003, I BROUGHT THE CAR TO VW AFTER HEARING A RATTLING NOISE WHEN MAKING TURNS AND IDLING AT A TRAFFIC LIGHT (MILEAGE: 33,996). THE MECHANICS WERE UNABLE TO IDENTIFY A PROBLEM, HOWEVER AT THE SAME TIME, THE IGNITION COILS WERE REPLACED DUE TO A VW RECALL, THE FIRST OF SEVERAL. I CONTINUED TO CONTEND WITH THE RATTLING FOR SEVERAL MORE MONTHS, AND FINALLY BROUGHT THE CAR BACK TO VW ON NOVEMBER 14, 2003 (MILEAGE: 39,038). AT THIS POINT, THE PRESSURE HOSE WAS REPLACED UNDER WARRANTY. MY CAR FUNCTIONED WITHOUT INCIDENT UNTIL JULY 2004, WHEN I BEGAN TO NOTICE THAT THE AIR CONDITIONING WORKED SPORADICALLY. I DID NOT REALIZE THE CONNECTION TO THE ENGINE COOLING SYSTEM UNTIL AUGUST 25, 2004, WHEN MY CAR BEGAN TO OVERHEAT. THE VEHICLE WAS TOWED TO THE NEAREST VW SERVICE SHOP IN, WHERE I WAS CHARGED $4 FOR A COOLING FAN FUSE AND $90 IN LABOR (NOT TO MENTION THE BRAKE LIGHT SWITCH WAS REPLACED DUE TO ANOTHER PRODUCT RECALL). I WAS CHARGED $101.76, AND THE PROBLEM WAS STILL NOT SOLVED! ON AUGUST 27, 2004, I SPENT $659.04 IN PARTS AND LABOR TO HAVE BOTH THE AC AND RADIATOR COOLING FANS REPLACED (MILEAGE: 52,650). I DROVE MY CAR WITH NO PROBLEMS UNTIL NOVEMBER 16, 2004, WHEN THE CHECK ENGINE LIGHT CAME ON. I SPENT ANOTHER $93.28 FOR A NEW COOLANT SENSOR, COOLANT REFILL, AND LABOR. THE CHECK ENGINE LIGHT CAME BACK ON IN APRIL 2005, AND RESULTED IN ANOTHER TRIP TO THE MECHANIC, COS

I WAS DRIVING TO WORK WHEN MY 2002 VOKLSWAGEN JETTA HIT A BUMP IN THE ROAD/POTHOLE AND THE PASSENGER AIRBAG WENT OFF. I GOT OUT TO INSPECT IF I HIT ANYTHING SINCE I WASN'T SURE BECAUSE OF THE AIRBAG GOING OFF. I GOT OUT OF THE CAR AND THERE WAS NOTHING IN THE ROAD BESIDES A POTHOLE THAT EVERYONE ELSE HIT AS WELL ON THE OFF RAMP. THERE WAS NOT A SCRATCH OF DAMAGE OR ANY IMPACT AT ALL. I JUST BOUGHT THIS CAR A LITTLE OVER 2 MONTHS AGO AND IT WAS ALREADY BACK TO THE DEALER FOR A BROKEN POWER WINDOW AND TWICE FOR THE TRANSMISSION. I AM FED UP WITH THIS CAR. THERE IS ONLY 25,000 MILES ON THE CAR AND AN AIRBAG SHOULD NOT GO OFF FOR A POTHOLE. I WENT TO A DIFFERENT VW DEALER AND THEY SAID IT'S NOT A WARRANTY ISSUE AND IT WOULD COST $800 - $1,000 TO FIX. THIS IS RIDICULOUS THAT I WILL HAVE TO PAY FOR SOMETHING LIKE THIS FOR NORMAL USE OF THE CAR. *JB

ON 7-30-2005 I DROVE APPROXIMATELY 15 MILES AND WHILE STOPPED REFUELING NOTED THAT THE BRAKE LIGHTS WERE ON DESPITE THE VEHICLE BEING OFF AND THE LIGHTS OFF. THE BRAKE LIGHTS REMAINED ON CONTINUOUSLY UNTIL THE BRAKE SWITCH WAS REPLACED AT CHAPLIN'S VOLKSWAGEN IN BELLEVUE, WASHINGTON ON 8-2-05. VW HAS INFORMED ME THAT MY VIN NUMBER IS NOT WITHIN THE RECALL THEY HAD ON BRAKE LIGHT SWITCHES. HOWEVER, WHEN I WAS AT THE DEALERSHIP TWO OTHER NEWER VW JETTAS WERE ALSO THERE FOR THE SAME PROBLEM AND THE DEALERSHIP ACKNOWLEDGED THEY SEE THIS PROBLEM FREQUENTLY. OBVIOUSLY THE ISSUE HAS NOT BEEN TAKEN CARE OF THROUGH 2004 (NEWEST MODEL PRESENTED AT THE DEALERSHIP). FORTUNATELY THE VEHICLE WAS NOT REAR ENDED EN ROUTE TO THE DEALERSHIP. *JB

THE ASL (AUTOMATIC SHIFT LOCK) ON MY 2002 VOLKSWAGEN JETTA MALFUNCTIONS, KEEPING MY CAR LOCKED IN PARK OR NEUTRAL. THIS HAS HAPPENED BEFORE, I WAS TOLD IT WAS FIXED, AND IT HAS HAPPENED AGAIN. I MISSED WORK AND BLOCKED TRAFFIC THE FIRST TIME, AND I'LL HAVE TO MISS WORK AGAIN AND I'M PARKED IN A TEMPORARY PARKING ZONE THIS TIME. SO FAR NOTHING HAS BEEN DONE TO CORRECT THE FAILURE. *JB

OVER THE PAST FEW MONTHS I HAVE BEEN EXPERIENCING DIFFICULTY WITH AN INTERMITENT PROBLEM WITH MY CAR. PERIODICALLY THE CAR WOULD NOT ACCELERATE PAST 10-15 MILES AN HOUR RESULTING IN THE CAR GOING INTO OVERDRIVE. THE CAR WAS TOWED TWICE IN TWO WEEKS. AFTER THE FIRST TOW, THE DEALERSHIP COULD NOT DETECT THE PROBLEM AND RETURNED THE CAR TO ME EVEN THOUGH I FELT UNSAFE DRIVING THE VEHICLE. THE SECOND TIME, THE CAR WAS MOVING AT 40MPH AND THEN DROPPED TO 5 MPH ON A BUSY HIGHWAY, WHERE I WAS CLOSE TO CAUSING A SERIOUS ACCIDENT. I DEMANDED THAT THE DEALERSHIP KEEP THE CAR AND CONTINUE TO TEST DRIVE THE CAR UNTIL THEY DETECTED THE PROBLEM, WHICH THEY FINALLY FOUND. THEY FOUND A DEFECT IN THE BRAKE SYSTEM WHERE THE BRAKES WOULD CEASE WHILE DRIVING RESULTING IN THE COMPLETE REPLACEMENT OF THE BRAKE BOOSTER SYSTEM AND BRAKE PEDDLE, WHICH THE DEALERSHIP CLAIMED WAS DEFECT FROM THE MANUFACTURER AS IT IS A RARE OCCURANCE. APPROX. $700., THE CAR IS RETURNED ALTHOUGH I CONTINUE TO FEEL UNSAFE DRIVING THE CAR. ALSO, BECAUSE OF THIS DEFECT, IT REQUIRED ME TO REPLACE BRAKE PADS X2 IN A TWO WEEK PERIOD. I AM CONCERNED THAT THIS DEFECT HAS NOT BEEN A RECALL OF SOME KIND. PLEASE ADVISE.

DT: BEGINNING THREE YEARS AGO THE OWNER NOTICED THAT WHEN SHIFTING FROM 1ST TO 2ND GEAR, THE CAR WOULD JERK AND JOLT. AFTER 2ND GEAR THE SHIFTING WAS FINE. WHEN SHIFTING INTO REVERSE THERE WAS ALSO A JERK AND JOLT. THE FIRST TIME THE OWNER NOTICED IT WAS IN TOWN ON A MAIN ROAD. THE PROBLEM IS INTERMITTENT BUT FREQUENT. DEALER EVALUATED THE VEHICLE AND THEY TEST DROVE IT AND FOUND THE CONDITION NORMAL. THEN LAST THURSDAY JULY 7 2005 THE VEHICLE MADE A LOUD MECHANICAL NOISE LIKE A GRINDING SOUND WHEN SHIFTING FROM 1ST TO 2ND, ALSO WHEN SHIFTING INTO REVERSE. THEN THE OWNER CONTACTED A MECHANIC AND THEY TEST DROVE IT, AND THEN THEY REPORTED IT IS A SERIUOS PROBLEM WITH TRANSMISSION. THEN THE DEALER INSTRUCTED OWNER TO BRING IT BACK TO DEALERSHIP. IT IS NOW 2000 MILES PAST WARRANTY. DEALER ADVISES THAT THERE IS A BROKEN PART IN THE TRANSMISSION THAT HAS BECOME LODGED. THE TRANSMISSION NEEDS TO BE REPLACED ACCORDING TO DEALER AT A COST OF $4,500. ONWER CONTACTED VW OF AMERICA AND THEY REPORTED SINCE IT IS PAST WARRANTY, THERE IS NOTHING THEY CAN DO TO HELP WITH THE REPAIR COST. OWNER SENT A FAX TO DEALER STATING THAT HE NEEDS DOCUMENTATION OF WHAT IS EXACTLY WRONG WITH THE VEHICLE. THE RETURN FAX STATED THAT THERE IS NO WAY TO DETERMINE WHAT THE EXACT PROBLEM UNLESS THE TRANSMISSION IS TAKEN APART. SO OWNER WONDERS WHAT DID DEALERSHIP TELL THE VOLKSWAGEN COMPANY . THE VEHICLE IS BEING TAKEN TO A MECHANIC. THE DEALER LEFT A MESSAGE THAT THERE IS A TOW TRUCK THERE TO PICK UP THE VEH

THE TUBO POWER IN MY VW JETTA 2002 TDI MODEL FAILED MULTIPLE TIMES OVER A TWO YEAR PERIOD. VW DEALER IN MANCHESTER, NH WAS NOT COMPIDENT ENOUGH TO GO BEYOND WHAT THE DIAGNOSIS MACHINE WAS TELLING THEM TO FIX. VW MANUFACTURING WAS MORE THAN RELUCTANT TO COVER COSTS TO FIX THE PROBLEM EVEN THOUGH THE PROBLEMS STARTED BEFORE THE WARRANTY WAS UP

I BOUGHT A USED 2002 JETTA AND AS SOON AS I DROVE IT OFF THE LOT IT BEGAN WITH THE BUCKING. IT TOOK 3 VISITS TO THE SERVICE DEPARTMENT, 2 DIFFERENT SERVICE SITES, AND 3 WEEKS WITHOUT A VEHICLE TO FIND THE PROBLEM. THE SERVICE DEPARTMENT IS REPLACING THE COIL, HOWEVER STATED THEY WERE GOING TO CHARGE ME. I AM CURRENTLY DISPUTING THE CHARGE. I FEEL UNSAFE AND UNHAPPY WITH MY PURCHASE.

2002 JETTA WAGON, BOUGHT WITH 16K MILES; NOW HAS 23000. INSPECTION REPORT PROVIDED BY SALES DEALER NOTED THERE WERE NO SIGHTS OF OIL LEAKS, NO VISIBLE SMOKE, NORMAL OIL PRESSURE READINGS, ETC. THE OIL WAS CHANGED AND THE LEVEL CHECKED JUST PRIOR TO PURCHASE. CAR HAS USED 4 QUARTS OF OIL IN 7000 MILES, WITH NO LEAKS OR SPRAY AND NO VISIBLE SMOKE. VW DEALERSHIP SAYS TO HAVE THE WARRANTY COVER THIS PROBLEM (60000 MI/4 YEAR WARRANTY), THAT THEY WOULD HAVE CHANGE THE OIL, THEN I MUST BRING IT IN EVERY 1000 MILES FOR THE NEXT FEW THOUSAND MILES TO GET OIL CHECKED, DESPITE THE FACT THAT I HAVE RECEIPTS THAT ESTABLISH THAT THE CAR BURNED 2 QUARTS OF OIL IN APPROXIMATELY 3500 MILES OF DRIVING. THEY SAY IT IS "NORMAL" FOR THIS VEHICLE TO BURN 1 QUART EVERY 3000 MILES. NO VEHICLE WITH ONLY 22000 MILES ON IT SHOULD BE BURNING OIL. I HAVE DISCOVERED MANY OTHER JETTAS HAVE THE SAME PROBLEM, AND THAT OWNERS ARE ROUTINELY TOLD BY VW IT IS "NORMAL" TO BURN AS MUCH AS 1 QUART PER 1000 MILES. EVEN IF THE CAR WAS "ONLY" BURNING 1 QUART EVERY 3000 MILES, I WOULD CONSIDER THIS A DEFECT, NOT "NORMAL." IT'S BURNING TWICE THAT. MY CONCERN IS THAT VW HAS MANUFACTURED AN ENGINE THAT IS INHERENTLY DEFECTIVE, AND IS TELLING CUSTOMERS THAT IT IS "NORMAL" FOR LOW-MILEAGE JETTAS TO BE BURNING OIL TO AVOID HONORING THE WARRANTY. I AM ALSO CONCERNED THAT THIS PROCESS OF BRINGING IT IN EVERY 1000 MILES IS JUST DESIGNED TO DELAY ADDRESSING THE PROBLEM UNTIL THE WARRANTY EXPIRES. I ONLY HAVE UNTIL SEPTEMBER TO R

SEVERAL TIMES DURING THE COURSE OF MY OWNERSHIP OF A 2002 VOLKSWAGEN JETTAGLS SEDAN THE CHECK ENGINE LIGHT COMES AN AND I TAKE IT TO THE DEALERSHIP AND THEY TELL ME IT IS A SENSOR, AND FIX THE PROBLEM AND THE LIGHT GOES OFF. LATE MAY 2005 THIS OCCURED AGAIN. I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD IT WAS FIXED. I PICKED IT UP ON 5/14/05. TWO DAYS LATER THE LIGHT CAME ON AGAIN. I WAS TOLD THE EARLIEST APPOINTMENT WAS JUNE 13, 2005. SO I WAITED. APPROXIMATELY 1 WEEK AFTER 5/14/05 A VERY STRANGE NOISE CAME FROM BENEATH THE CAR, THEN REVERSE JERKED, JUMPED AND SPUTTERED. IN DECELLERATION THE CAR MADE A "JET-ENGINE" NOISE. I STOPPED DRIVING IT AND WAITED TO TAKE IT TO THE DEALERSHIP. AFTER HAVING MY CAR FOR LESS THAN A DAY THE SERVICE MANAGER CALLED ME TO SAY THAT MY TRANSMISSION WAS "FALLING APART" FROM THE INSIDE AND IT WOULD COST ME $3,500 TO FIX. NOW THE JETTA HAS 73,000 ILES AND HAS BEEN DRIVEN ONLY LEISURELY FOR WORK COMMUTING PURPOSES. WE TOOK IT ON ONE FAMILY TRIP FROM NJ RO MASS. I BELEIVE THERE IS A DEFECT IN THE TRANSMISSION. I DO NOT BELEIVE THAT A 3 YEAR OLD TRANSMISSION WITH 73000 MILES SHOULD JUST "FALL-APART FROM THE INSIDE". I CALLED AND 800 VW CUSTOMER LINE ADN 48 HOURS LATER WAS TOLD PRETTY MUCH TOO BAD SORRY ABOUT THAT THE 60,000 MILE WARRANTY IS UP. THERE IS A BIGGER ISSUE HERE. THERE MUST BE A DEFECT IN THE TRANSMISSION.

DT: DRIVER'S SIDE SEAT WARMER BURNED THROUGH LEATHER AND TO CONSUMER'S JEANS. AND FELT A BURN MARK WHICH WAS ABOUT A QUARTER OF AN INCH WIDE IN A CIRCLE SHAPE. *AK

DT: CONSUMER STATES THAT VEHICLE IS HAVING EXCESSIVE VIBRATION WHILE BRAKING AT MEDIUM SPEEDS. OWNER DID TAKE THE VEHICLE IN TO BE SERVICED, AND HAD THE REAR BRAKE DISCS REPLACED. IT HAS CAUSED THE FRONT END TO VIBRATE WORSE.*AK

2002 VOLKSWAGEN JETTA LEAKS DURING THE RAIN, CONSOLE VENT BROKE, CENTER AC VENT BROKEN, SUNROOF COVER JAMMED, AND THE WINDSHIELD WIPERS ARE OUT OF ALIGNMENT.*MR THE LEAK HAS CAUSED THE CARPERT TO BECOME MOLDED. THE DEALER REFUSE TO PROVIDE ANY FURTHER ASSISTANCE BECAUSE THEY WERE UNABLE TO LOCATE TOE ORIGIN OF THE LEAK. THE CONSUMER CONTACTED THE MANUFACTURER ABOUT REPLACING THE VEHICE BUT THE REFUSED.

CONSUMER REQUEST FOR REIMBURSMENT REGARDING REPAIRS FOR THE AIR BAG EQUIPMENT WHICH INADVERTENTLY DEPLOYED WHEN THE VEHICLE RAN OVER A CURB.***NO ANSWER REQUIRED***. *MR *BF *NM

SEPTEMBER 2002 - LEASED 2002 VW JETTA 1.8T. JULY 2003 - CHECK ENGINE LIGHT CAME ON, IGNITION COILS HAD TO BE REPLACED PER RECALL. NOVEMBER 2003 - PLUMES OF BLACK SMOKE CAME OUT OF TAILPIPE - THEY DETERMINED THE OXYGEN SENSOR NEEDED REPLACING. NOVEMBER 2003 - (A DAY LATER) SMOKE STILL COMING OUT OF TAILPIPE, THEY DETERMINED THERE WAS OIL IN THE TURBO, THEY HAD TO REMOVE AND INSTALL NEW TURBO CHARGER AND THERE WAS AN OIL LEAK, THEY HAD TO REMOVE AND INSTALL OIL LINE. NOVEMBER 2003- CAR MAKING WHOOSING NOISE, HAD TO RESCURE LOOSE INTAKE HOSE. MAY 2004 - REPLACE BREAKLIGHT SWITCH PER RECALL. JULY 2004 - DRIVERS SIDE WINDOW FELL - HAD TO HAVE BOTH WINDOWS AND CLAMPS REPLACED PER RECALL. (IF THIS HAD HAPPENED AFTER HOURS, MY CAR COULD HAVE EASILY BEEN VANDILIZED, FORTUNATELY IT WAS DURING THE DAY AND I WAS NEAR THE DEALER SO THEY WERE ABLE TO GET THEM WEDGED SHUT BEFORE THEY COULD GET THE CAR IN TO BE FIXED.) JULY 2004 (A DAY LATER) - BATTERY DIED, GOT JUMPED AND WAS TOWED TO SHOP, IT WAS DETERMINED I NEEDED A NEW BATTERY. NO PROBLEMS FOR ALMOST A YEAR, THOUGHT I WAS HOMEFREE... MAY 2005 - CLACKING NOISE IN ENGINE, SLUDGE ON DIPSTICK AND IN OIL FILL CAP. NO OIL LIGHT OR CHECK ENGINE LIGHT EVER CAME ON. HAD TO ALSO HAVE HAZARD SWITCH REPLACED PER RECALL. I AM CURRENTLY WAITING TO SEE IF THEY WILL COVER THE REPAIRS UNDER MY WARRANTY. MY CAR NEEDS TO HAVE THE OIL PAN REMOVED TO SEE IF THERE IS ANY FURTHER DAMAGE. I WAS NEVER TOLD TO YOU USE SYNETHIC OIL IN MY CAR AND THAT APPARENTLY I

REPORTED VEHICLE JUMPS WHEN ACELERATING OR CHANGING GEARS.MANUAL TRANSMISSION.TOOK ON SEVERAL OCCASIONS FOUND NOTHING WRONG.NOW MY CRUISE CONTROL WILL NOT STAY AT A STEEDY SPEED WHEN TURNED ON.NOTICED ON 95 WHEN DRIVING 70-75MPH.VEHICAL ACCELERATES BY ITSELF WHEN USING CRUISE CONTROL AND THEN SLOWS DOWN.DEALERSHIP SAYS THEY CAN'T DRIVE THE VEHICAL THAT FAST.THERE'S NOTHING THEY CAN DO.

1. WHILE DRIVING HOME FROM WORK LATE ON MARCH 2, 2005, I TURNED MY DRIVERS SIDE SEAT HEATER ON. I SMELLED SOMETHING BURNING. THE SEAT HEATER BURNED A HOLE COMPLETELY THROUGH MY SEAT, BURNING A CIGGERETTE-BURN SIZE HOLE THROUGH MY PANTS AND SCALDING MY BUTTOCK. 2. I WAS DRIVING ABOUT 55 MPH AT THE TIME, AND AM LUCKY THAT THE FIRE IN MY SEAT DID NOT CAUSE ME TO CRASH, AND INJURE MYSELF OR SOMEONE ELSE. 3. I HAVE WAITED TO GET IT REPAIRED BY VW IN CASE THE INVESTIGATORS / LAWYERS NEED TO SEE THE DAMAGE.*AK

REPEAT IGNITION COIL AND INGITION COIL WIRING HARNESS FAILURE. THE COILS FAIL TO SPARK RESULTING IN REDUCED ENGINE POWER AND THE WIRING HARNESS SHEATHING KEEPS CRACKING APART, RESULTING IN GROUND OUT ON THE ENGINE.*AK *NM

THE FRONT PASSENGER SIDE SEAT HEATER BURNED A HOLE IN THE SEAT. . THE DRIVER'S SIDE HEATED SEAT CAUGHT ON FIRE WHILE DRIVING. *AK *JB *NM

WHILE DRIVING ON AN INTERSTATE HIGHWAY WITH MY GIRLFRIEND IN THE PASS SEAT, THE DRIVER'S SIDE CURTAIN AIRBAGS DEPLOYED FOR NO REASON. THERE WAS NO IMPACT OR POTHOLE HIT. I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND GET OFF TO THE SHOULDER. I RECEIVED BURNS AND DEEP BRUISES ON MY UPPER LEFT ARM AND LEFT SIDE RIBCAGE. CAR WAS DRIVEABLE FROM THERE, HOWEVER THE PRE-TENSIONERS FOR THE SEAT BELT ALSO FIRED AND COULD NOT USE THE SEAT BELT. UPON TALKING WITH A LOCAL VW DEALER, THEY ADVISED THAT THIS WOULD BE AN INSURANCE CLAIM, AS THE AIRBAG WOULD NOT JUST GO OFF, AND THEY MENTIONED THAT THERE HAVE BEEN NO INSTANCES OF RANDOM DEPLOYMENT...ALL HAVE BEEN DUE TO SOMETHING CAUSING THE DEPLOYMENT.?. I COULD HAVE EASILY LOST CONTROL OF THE CAR, AND THINGS COULD HAVE BEEN MUCH WORSE. STILL DEALING WITH THE MEDICAL. *JB

THE VEHICLE IS A USED 2002 VOLKSWAGEN JETTA 1.8T, STANDARD TRANSMISSION, 1) THE VEHICLE WAS PURCHASED USED IN 08/2004 AND WAS DRIVEN NORMALLY FOR TRANSPORTATION OF MY FAMILY. THE CHECK ENGINE LIGHT CAME ON SEVERAL WEEKS AFTER PURCHASE.*AK 2) THE CAR BEGAN STALLING FREQUENTLY AT ALL POINTS OF OPERATION. THE ENGINE WOULD SIMPLY STALL AT SUCH POINTS AS COMEING TO A STOP, ACCELERATING, SLOWING FOR TURN, OR REGULAR DRIVING ON FREEWAY AND SURFACE STREETS. 3) WE HAVE TAKEN IT TO THE SAME DEALERSHIP OF PURCHASE FOUR TIMES OVER FIVE MONTHS FOR THIS SAME PROBLEM THAT IS COVERED BY THE ORIGINAL FACTORY WARRANTY. PARTS REPLACED (FROM EARLIEST TO MOST RECENT VISITS): 1) MASS AIR-FLOW SENSOR, TRANSMISSION RESET; 2) PIPE FROM PCV TO 3-WAY HOSE BY VALVE COVER, 1/2 MOON SEAL BELOW CHAIN ADJUSTER, CAM SEALS, BREATHER VALVE; 3) TURBO RECIRC VALVE; 4) MASS AIR-FLOW METER.

FIRE IN THE FUSE BOX, RESULTED IN CABIN DAMAGES.*AK

THE OIL CRANK CASE DEVELOPED A CRACK, CAUSING OIL TO LEAK ONTO THE GROUND. THE CAUSE HAS YET TO BE DETERMINED.*AK

I OWN A 2002 VOLKSWAGEN JETTA GLS TDI. THIS CAR HAS A SURGING PROBLEM DURING NORMAL OR CRUISE CONTROL, OCCURRING BETWEEN 40 AND 50 MPH. THE CAR HAS BEEN RETURNED TO THE DEALERSHIP MANY TIMES WITHOUT BEING REPAIRED, DATING BACK TO OCT. 2003. LAST YEAR IT SPENT 31 DAYS AT THE DEALER, MAY 10, 2004 THROUGH JUNE 10, 2004, RETURNED TO ME WORKING BETTER. WITHIN TWO DAYS THE PROBLEM WAS NOW WORSE. I AM AFRAID THAT THIS CAR MAY SURGE AND TAKE OFF LEAVING ME UNABLE TO STOP OR CONTROL. THIS CAR IS A SAFETY HAZARD IN MY OPINION. I HAVE TRIED TO WORK WITH VW BUT THEY REFUSE TO REPLACE IT AND ARE UNABLE TO REPAIR IT. [XXX]. ANYTHING THAT YOU COULD DO WOULD BE MUCH WELCOMED. THANK YOU.*AK *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SEAT WARMER HAD BURNED A 2" HOLE THROUGH THE DRIVERS SEAT ON THE LEFT SIDE. WAS TAKEN TO DEALERSHIP AND SEAT WAS REPLACED.*AK

HEATER CORE ON 2002 VOLKSWAGON JETTA FAILED AFTER 68000 MILES. REMEDY ACCORDING TO VW... PAY 1200.00 TO HAVE IT FIXED...SORRY.*AK

WHILE DRIVING AT APPROXIMATELY 60 MPH THE FRONT AND SIDE AIR BAGS INADVERTENTLY DEPLOYED. CONSUMER AVOIDED A CRASH BY PULLING TO THE SIDE OF ROAD. *AK *NM

ON 3 SEPARATE OCCASIONS WHEN THE POWER WINDOW BUTTON WAS DEPRESSED AND GLASS DROPPED DOWN INTO THE DOOR . THIS OCCURRED BECAUSE THE PLASTIC CLIPS THAT HOLD THE GLASS EASILY BREAK . DEALERSHIP HAS TO TAKE THE DOOR APART TO SERVICE THE GLASS. *AK

I OWN A 2002 VW JETTA TDI (DIESEL). AT 49,500 MILES, THE ENGINE STOPPED RUNNING. THE PROBLEM WAS A CLOGGED FUEL INTAKE SYSTEM. THE CAR IS STILL UNDER WARRANTY. I WAS TOLD THAT THE WARRANTY DOES NOT COVER THIS PROBLEM, AS IT IS A MAINTENANCE ISSUE. I CALLED THE VW HEADQUARTERS, AND THEY EXPLAINED THAT THIS PROBLEM SHOULD NOT OCCUR IF SCHEDULED MAINTENANCE WAS PERFORMED. I HAVE DONE ALL OF THE SCHEDULED MAINTENANCE, AT A GREAT EXPENSE. FINALLY, VW HAS AGREED TO PAY HALF OF THE $520.00 BILL TO CLEAN THE FUEL INTAKE. AFTER DOING WEB RESEARCH, THIS SEEMS TO BE A PROBLEM FACING MANY VW TDI OWNERS. BECAUSE VW TOLD ME THIS PROBLEM SHOULD NOT OCCUR WITH ROUTINE MAINTENANCE, I BELIEVE THAT VW IS NOT HONORING THE WARRANTY BY PAYING THE ENTIRE EXPENSE.*AK

MY WIFE WAS DRIVING IN THE MIDDLE LANE OF THE FREEWAY IN OUR 2002 JETTA WAGON. SHE SUDDENLY FELT HER LEFT LEG BECOMING HOT AND THOUGHT THERE WAS SOMETHING HOT IN HER POCKET. SHE REACHED DOWN TO FIND THAT THE SEAT WAS ON FIRE. DUE TO THE SHOCK OF HER HAND AND LEG BEING BURNED SHE SWERVED ACROSS TWO LANES OF TRAFFIC TO THE SHOULDER. SHE JUMPED OUT OF THE CAR AND SAW FLAMES COMING OUT OF THE SEAT BOTTOM. THERE WAS A WATER BOTTLE NEARBY IN THE CAR WHICH SHE THREW ON THE SEAT AND DOUSED THE FLAMES. AT THIS POINT SHE CALLED ME FRANTIC OVER THE SITUATION BECAUSE THE SEAT WAS STILL SMOKING. I TOLD HER TO TURN THE SEAT HEATER OFF WHICH STOPPED THE SMOKE. THE ONLY REASON I KNEW ABOUT THE SEAT FIRE PROBLEM WAS BECAUSE OF WEBSITES LIKE "WWW.VWVORTEX.COM" AND "WWW.PASSATWORLD.COM/FORUMS". ON THOSE TWO WEBSITES YOU CAN FIND NUMEROUS ACCOUNTS OF VW SEAT FIRES DUE TO HEATED SEATS. I HAVE NEVER RECEIVED ANYTHING FROM THE NHTSA OR VOLKSWAGEN OF AMERICA REGARDING THIS PROBLEM. MY WIFE NOW HAS A BURN ON HER HAND AND LEG DUE TO THIS ISSUE, NOT TO MENTION THE FACT THAT THIS SEAT FIRE COULD HAVE CAUSED A SEVERE CAR ACCIDENT DUE TO DISTRACTION. *AK

I HAVE 2002 JETTA WHILE DRIVING DOWN INTERSTATE HIT SMALL OBJECT IN ROAD WITH PASSENGER FRONT TIRE THIS CAUSED BOTH SIDE CURTAIN AND SEAT AIRBAG TO DEPLOY. IMPACT WAS NOT ENOUGH TO BLOW FRONT TIRE OR CAUSE ME TO LOOSE CONTROL OF VECHILE. WAS TOLD BY INSURANCE COMPANY THEY HAVE SEEN THIS BEFORE HAVE CONTACTED VOLKSWAGEN AND HAVE APPOINTMENT TO GET ESTIMATE ON REPAIR COST AND IF THEY WILL COVER OR INSURANCE WILL HAVE TO COVER.*AK

THE TIRES ARE BEING CUT FROM THE INSIDE WHILE DRIVING. THEY ARE CUT IN A SIMILAR FASHION. THE CONSUMER HAS GONE THROUGH SIX SETS OF TIRES. IT IS ALWAYS THE TWO FRONT TIRES. TIRE BRAND: GOOD YEAR EAGLE RSA P225 45 R 17, M67REN OR 3103. PLEASE PROVIDE ANY FURTHER INFORMATION. *NM

WHILE DRIVING 40 MPH, THE FRONT/REAR SIDE AIR BAGS INADVERTENTLY DEPLOYED. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *NM

WHILE DRIVING 60 MPH FRONT AIR BAGS DEPLOYED WITHOUT WARNING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

VEHICLE WAS ON THE ROAD AT 5 MPH WHEN ALL OF A SUDDEN THE PASSENGER SIDE AIR BAG DEPLOYED ON ITS OWN. MANUFACTURER WAS CONTACTED BY THE CONSUMER.*AK

I HAVE HEATED SEATS IN MY 2002 JETTA. MY WIFE WAS DRIVING LAST WEEK AND NOTICED A PAIN IN HER LEFT LEG. SHE REALIZED THAT IT WAS A BURNING SENSATION. SHE QUICKLY TURNED OFF THE SEAT HEATER AND PULLED OVER AND GOT OUT OF THE CAR. THE SEAT HAD MELTED AND THE COVER WAS MELTING AND BEGINNING TO BURN. FORTUNATELY SHE TURNED OFF THE HEATER RIGHT AWAY AND GOT OFF THE SEAT. I READ OTHER COMPLAINTS OF FIRE AND BURN INJURIES. NOW I HAVE A DEFORMED SEAT CUSHION (DUE TO MELTING) AND A HOLE IN THE COVER. I AM IN THE PROCESS OF CONTACTING VW TO SEE IF THEY WILL REPLACE THIS SEAT AND HEATER. I JUST EXCEEDED THE MILEAGE ON MY WARRANTY.*AK

MY AIRBAG WARNING LIGHT WENT ON JUST PRIOR TO MY 80000 MILE SERVICE. I INFORMED MY VW SERVICE DEPT OF THIS. WHEN I PICKED UP MY CAR I WAS INFORMED THAT TO REPAIR THE PROBLEM WOULD COST $800-$900. THIS IS EQUIPMENT THAT HAS NO MOVING IS FACTORY INSTALLED. THIS IS OBVIOUSLY A MANUFACTURING DEFECT. IS THIS COMMON? WHAT ARE MY OPTIONS? DO I HAVE ANY RECOURSE?*JB

I AM VERY CONCERNED ABOUT THE REPORTS I HAVE READ ABOUT SUDDEN AIRBAG DEPLOYMENTS FOR NO REASON ON VOLKSWAGEN MODELS JETTA, GTI AND GOLF, YEAR 2001-2003. AS A 2002 JETTA OWNER, I DO NOT WISH TO SUFFER FROM AIRBAG INJURY FROM INAPPROPRIATE AIRBAG DEPLOYMENT. PLEASE INVESTIGATE THIS MATTER FOR THE CONSUMERS BEHALF AND RECALL IF NECESSARY. THANK YOU.*AK

MY DAUGHTER WAS EXITING I-4 ONTO I-95 IN DAYTONA BEACH, FL. SHE WAS TRAVELING ABOUT 45 MPH, WHEN THE MICHILEN TIRE ON THE RIGHT FRONT WHEEL CAME OFF. THIS CAUSED HER TO LOSE CONTROL OF THE 2002 VW JETTA (30,000 MILES) AND ROLL THE VEHICLE. SHE WAS INJURED AND THE ONLY CAR INVOLVED IN THE ACCIDENT. NONE OF THE AIRBAGS DEPLOYED. I AM CONCERNED THAT THE SIDE AIRBAG SHOULD HAVE DEPLOYED LESSENING HER INJURIES, AS HER HEAD HIT THE SIDE OF THE CAR AND HAS CAUSED GREAT PROBLEMS. *JB

I WAS DRIVING HOME IN MY 2002 VOLKSWAGEN JETTA AND I SMELLED SOMETHING BURNING. THEN I FELT A BURNING SENSATION ON MY THIGH. I STOPPED THE CAR AND LOOKED AT MY SEAT TO FIND OUT THAT MY HEATED SEATS HAD CAUGHT ON FIRE FROM THE INSIDE OUT. I POURED WATER IN THE BURNING HOLE AND IT SIZZLED OUT. IT BURNT A HOLE IN MY SEAT, MY SKIRT AND LEFT A RED MARK IN MY LEG. FORTUNATELY, I PULLED OVER AND PUT THE FIRE OUT BEFORE ANY SERIOUS DAMAGES WERE INCURRED. I CALLED THE VOLKSWAGEN DEALERSHIP AND TOLD HIM ABOUT THE INCIDENT. THE PERSON I SPOKE TO ACTED AS IF IT WAS NO BIG DEAL. HE TOLD ME TO BRING MY CAR IN AND IF IT WAS UNDER WARRANTY, THE WARMER AND SEATS WOULD BE REPLACED AT MY 2 DAY INCONVENIENCE. TO DATE, I HAVEN'T TAKEN IT IN BECAUSE I AM DETERMINING WHAT/IF ANY LEGAL ACTION, I SHOULD TAKE. *JB

WHILE DRIVING IN INCLEMENT WEATHER, THE CONSUMER APPLIED THE BRAKE, BUT THEY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INSPECTED THE VEHICLE AND DETERMINED THAT THE BRAKES WERE FROZEN AND THAT THE ROTORS WERE BENT. THE POWER BOOSTER AND ROTORS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB

SEAT WARMER BURNED A HOLE IN THE SEAT AND MY PANTS. THE HOLE WAS SMOKING AND I HAD TO POUR POP IN THE HOLE TO PUT IT OUT. *JB

THE HEATED SEAT ON THE DRIVERS SIDE OF MY 2002 VW JETTA BEGAN TO SMOLDER AT THE "3" SETTING WHILE I WAS WARMING THE CAR UP. IT EVENTUALLY BURNT A HOLE IN THE LEFT SEAT BOLSTER APPROXIMATELY" BY " IN SIZE. USUALLY I TURN THE SEAT HEATER ON WHILE I AM DEFROSTING THE WINDSHIELD IN THE DRIVEWAY. WITHOUT SOMEONE IN THE CAR IT COULD HAVE CAUGHT ON FIRE AND EITHER DESTROYED THE CAR OR CAUSED MAJOR DAMAGE TO THE INTERIOR.*AK

WHILE DRIVING, NOTICED THE SEAT HEATER WAS UNUSUALLY HOT AND FELT BURNING ON MY LEG. I TURNED THE SEAT HEATER OFF, AND WHEN I EXITED THE VEHICLE, NOTICED TWO QUARTER-SIZED BURN HOLES IN THE SEAT AND A BURN HOLE IN MY WOOL COAT. VW DEALER WILL BE REPLACING THE SEAT, AND I HAVE BEEN TOLD THAT THEY WILL COMPENSATE ME FOR MY COAT. *AK

THE DRIVERS SIDE HEATED SEAT ON MY 2002 JETTA 1.8T STARTED SMOLDERING AND BURNT A HOLE THROUGH THE FARBIC AND BURNED MY LEG. *AK

(VR6) MY CAR IS A COMMUTER CAR, AND AS I APPROACHED 60000 MILES THE HOSE#1J0121086 THAT PROVIDES WATER TO THE WATER SYSTEM BLEW. MY VEHICLE SHUT DOWN ON THE FREEWAY, AND HAD TO BE TOWED. IT WAS TAKEN TO THE NEAREST MECHANIC TO BE REPAIRED. THE HOSE THAT WAS NEEDED WAS NOT AVAILABLE THROUGH VW IN US OR CANADA. I ORDERED THE HOSE FROM GERMANY, AND HAD THE COILS (WHICH WERE DEFECTIVE) REPAIRED BY A VW DEALER IMMEDIATELY AFTER THIS HAPPENED. ONE WEEK LATER OF DRIVING OFF THE LOT THE HOSE BLEW AGAIN. THE SECOND TIME THE HOSE BLEW I WAS ON THE FREEWAY AND MY CAR WOULD NOT START AT ALL. I AM PAYING FOR A CAR THAT I HAVE ONLY USED TWO WEEKS IN THE PAST 2-1/2 MONTHS. VW CLAIMS THIS IS NOT THEIR PROBLEM AND THAT THERE IS NO DEFECT TO THE ORIGINAL HOSE THAT HAD BEEN INSTALLED. HELP!! THIS LAST TIME MY CAR BROKE DOWN I WAS TOLD BY VW TO TOW TO THE NEAREST VW DEALER TO DIAGNOSE. BEING THE NEAREST WAS NOT THE DEALER I ALWAYS SERVICED MY CAR THEY CLAIM THAT THE CAR HAS TO BE TOWED TO THE SAME SERVICE CENTER FOR THE HISTORY TO BE APPLIED AND CONSIDERED FOR MY ISSUES. *AK