2001 Volkswagen Jetta complaints

ELECTRONIC LOCKING SYSTEM ON VOLKSWAGEN JETTA. *MR THE DOORS WOULD AUTOMATICALLY LOCK INTERMITTENTLY. THIS CAUSED THE CONSUMER TO BECOME LOCKED OUT OF THE VEHICLE. THE DEALER TRIED TO FIX THE PROBLEM BY REPROGRAMMING THE LOCKING SYSTEM ON SEVERAL OCCASIONS WITHOUT ACTUALLY FIXING THE PROBLEM. THE DEALER HAD CURRENTLY SUGGESTED THAT THE PROBLEM MAY BE THE DOOR ACTUATOR. *SC *JB

VEHICLE FELT LIKE IT WAS SLIDING WHEN TURNING. VEHICLE WAS DRIVEN TO SEVERAL REPAIR SHOPS AND 2 DEALERSHIPS TO LOCATE THE CAUSE OF THE PROBLEM. THE PROBLEM OCCURRED BECAUSE THE REAR AXLE WAS BENT. THE CAUSE OF THE AXLE BENDING HAS YET TO BE DETERMINED, BUT THE VEHICLE HAD NEVER BEEN IN AN ACCIDENT.*AK

REPLACEMENT OF COIL PACK ON MY 2001 JETTA GLX. *MR THE CONSUMER REQUESTED REIMBURSEMENT. THERE WERE ALSO ELECTRICAL PROBLEMS. *SC

THE TURN SIGNALS OF MY 2001 JETTA GAVE OUT AND I'VE SEEN ON FORUMS WHERE IT SAYS THAT THE EMERGENCY LIGHT SWITCH IS AT FAULT. IT SEEMS TO BE A COMMON PROBLEM AND I AM NOT A FAN OF PAYING MONEY FOR SOMETHING THAT IS OBVIOUSLY NOT MY FAULT.*MR

BEFORE I PICKED UP THE CAR- IT NEEDED A NEW FUEL TANK BECAUSE THE DEALER WAS UNABLE TO PUT GAS INTO THE CAR. AT 60,000 MILES THE CRANK SHAFT BROKE OFF AND A NEW ENGINE WAS INSTALLED. MY DRIVER SIDE WINDOW FELL DOWN. TWO PLASTIC THINGS KEEP FALLING OUT OF THE SUNROOF AND I PUT THEM BACK UP. NUMEROUS OXYGEN SENSORS HAVE BEEN CHANGED BUT MY CHECK ENGINE LIGHT REMAINS ON. FINALLY, AT 107,000 MILES MY TRANSMISSION WENT OUT AND VW REFUSES TO HELP WITH ANY OF THE COST BECAUSE IT IS OUT OF THE WARRANTY. *NM

REAR BRAKES AND ROTORS WERE BADLY WORN AND REQUIRED REPLACEMENT AT 23440 MILES. REAR SHOES WERE REPLACED AT AN INDEPENDENT GARAGE AS VEHICLE WAS OUT OF WARRANTY. *AK

VEHICLE MISFIRING LIKE A CHOCKING SOUND AND JERKING WHILE EMITTING BLACK SMOKE FROM EXHAUST. VEHICLE STALLS AND SERVICE ENGINE LIGHT COMES ON. VEHICLE STARTS AFTER SEVERAL STTEMPTS. VEHICLE STALLS IN MIDDLE OF INTERSECTION WHILE TURNING LEFT.*AK

UPON STARTING THE VEHICLE A SHEAR BOLT ASSOCIATED WITH THE IGNITION SWITCH BROKE WITHOUT VEHICLE BEING INVOLVED IN A COLLISION. IF THIS OCCURRED WHILE DRIVING VEHICLE WOULD STOP RUNNING. *AK

WHILE ACCELERATING FROM EITHER A STOP OR MOVING, THE TRANSMISSION OCCASIONALLY WILL SLIP WHILE SHIFTING FROM 1ST-2ND GEAR, REGARDLESS OF EITHER LIGHT OR HEAVY THROTTLE. THIS PROBLEM HAS PROVEN ELUSIVE TO DUPLICATE ON DEMAND AND HAS OCCURED UNDER VARIOUS CONDITIONS, TO INCLUDE: LIGHT & HEAVY ACCELERATION; MOVING & FROM DEAD STOP; DRY & WET ROADS; INCLINED (UPHILL) & DECLINED (DOWNHILL) AND VARIOUS COMBINATIONS OF LISTED CONDITIONS. THIS STARTED OCCURING AROUND 29,000 MILES AND HAS CONTINUED ON/OFF UP TO ITS' CURRENT 40,073 MILES. WITHOUT BEING ABLE TO DUPLICATE IT FOR THE DEALER IT WILL BE A MOOT POINT TO BRING IT IN FOR DIAGNOSIS/REPAIR, AS THEY WILL "GUESS" THE CAUSE AND CHARGE ME ACCORDINGLY.*AK

I HAVE NOW REPLACED BY BRAKE SWITCH AND BRAKE LIGHT SWITCH. I'M NOT SURE IF THEY ARE THE SAME THING BUT I HAVE REPLACED THEM BOTH. THE FIRST ONE WAS THE BRAKE LIGHT SWITCH. THIS WAS REPLACED BECAUSE MY LIGHTS WOULD RANDOMLY TURN ON. EVEN WHEN PARKED THE LIGHTS WOULD REMAIN ON. I GOT IT TO TURN OFF BY WEDGING SOMETHING BEHIND THE BRAKE SO IT WOULD NOT GO ON. HOWEVER, I PAID $59 FOR IT TO GET FIXED. THE OTHER SWITCH, THE BRAKE SWITCH WAS REPLACED TODAY. THE CHARGE WAS $137. THIS REPAIR WAS DUE TO THE SHIFTER BEING STUCK IN PARK. I HAVE SPENT DAYS WITH THIS PROBLEM AND I FEEL MY CAR SHOULD BE UNDER THE RECALL. THE SERVICE REPRESENTATIVE SAID THAT MY CAR DID NOT COME UP AS A RECALL VEHICLE. IF SO MANY JETTAS NEED REPAIRS FOR THIS PROBLEM WHY IS NOT MY CAR INCLUDED IN THIS RECALL. I EXPERIENCE THE SAME PROBLEMS AS OTHERS AND I AM NOT BEING TREATED FAIRLY. IF VW IS TO KEEP ITS GOOD REPUTATION THEY SHOULD REIMBURSE EVERYONE WHO HAS SIMILAR OR EXACT PROBLEMS. IN BOTH INSTANCES THE BRAKE SWITCH AND BRAKE LIGHT SWITCH WERE REPLACED. IF THESE ARE THE SAME ITEM THEN PEOPLE SHOULD BE NOTIFIED ABOUT THESE PROBLEMS AND THEY SHOULD NOT BE LIABLE TO PAY FOR SERVICE ON THEIR VEHICLES! *AK

IN JANUARY OF 2003 WHILE STOPPED AT A RED LIGHT MY CAR WAS REAR-ENDED. THERE WAS MINOR DAMAGE DONE TO MY BUMPER AND THAT WAS REPLACED. IN APRIL 2004 MY CAR WAS AGAIN REAR-ENDED WHILE STOPPED AT A RED LIGHT. IN THIS INCIDENT THE LADY BEHIND ME WAS ALSO STOPPED AT THE RED LIGHT AND SHE SAID HER FOOT SLIPPED OFF THE BRAKE AND SHE HIT ME. WE THOUGHT THAT PERHAPS SHE SAW THE TURN LANE LIGHT TURN GREEN AND SHE WENT. BECAUSE THE DAMAGE TO MY CAR THIS TIME WAS 4000 DOLLARS. AFTER THE ACCIDENT I FOUND OUT THAT NONE OF MY BRAKE LIGHTS WORKED, EVEN THOUGH ONLY ONE TAIL LIGHT HAD BEEN BUSTED. THE REPAIR SHOP REPLACED THE TAIL LIGHT ASSEMBLY AND ALL WORKED PROPERLY. I BELIEVE THAT MY BRAKE LIGHTS FAILED TO OPERATE PROPERLY CAUSING THE ACCIDENTS. I HADNT THOUGHT OF THIS POSSIBILITY UNTIL I RECEIVED THE RECALL NOTICE IN MAY 2004. I HAVE LOST TIME AT WORK, MINOR INJURIES & MY CAR WILL NEVER BE AS IT WAS PRIOR TO THIS. AS OF THIS TIME NOTHING HAS BEEN DONE TO THE BRAKE LIGHT SWITCH AS I AM TRYING TO FIND OUT HOW TO DETERMINE IF THIS IS RELATED TO MY 2 ACCIDENTS. *AK

CAR HAS JUST HAD THE SECOND TRANSMISSION PLACED IN LESS THAN 11,000 MILES. I HAVE HAD THIS CAR IN THE SHOP 17 TIMES LOSING IT EACH TIME AT THE LEAST FOR 2 DAYS AND AT THE MOST FOR A WEEK AND A HALF. THE DEALERSHIP AND VW REFUSE TO PROVIDE ANY TYPE OF ASSISTANCE WITH A RENTAL CAR LEAVING ME TO RELY ON OTHERS FOR TRANSPORTATION OR PAY HIGH RENTAL COSTS. EVERY TIME THE TRANSMISSION GOES OUT IT BEGINS TO SLIP WHEN GOING INTO GEARS AND POUNDS INTO GEARS OTHER TIMES. I HAVE ALSO REPLACED SEVERAL EMISSION SENSORS AND COMPLETELY REBUILT THE BACK BRAKE SYSTEM. THESE ARE JUST A FEW OF THE NUMEROUS PROBLEMS. SO FAR MOST OF THE PARTS HAVE BEEN REPLACED UNDER WARRANTY, BUT THERE HAS BEEN SEVERAL THAT I HAVE HAD TO PAY FOR OUT OF MY OWN POCKET. I BOUGHT A VW FOR ITS SUPPOSED EXCELLENT QUALITY, BUT HAVE OBVIOUSLY PURCHASED A LEMON.*AK

WHILE APPLYING THE ACCELERATOR PEDAL VEHICLE FAILED TO MOVE. CONSUMER APPLIED THE ACCELERATOR PEDAL NUMEROUS TIMES AND THE VEHICLE SUDDENLY ACCELERATED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE ENGINE NEEDED CLEANING DUE TO INTAKE MANIFOLD BEING CLOGGED WITH CARBON. *AK

1.I AM AN 8 MONTH PREGNANT MOTHER WHO WAS DRIVING A VW JETTA WHEN THE SIDE AIRBAGS DEPLOYED FOR NO APPARENT REASON. I WAS NOT INVOLVED IN A CAR ACCIDENT, NOR DID I HIT ANYTHING WHEN I MADE A LEFT TURN OFF THE LINCOLN TUNNEL ON THE WAY TO DROP MY DOG OFF TO HIS NEW HOME 3/21/04. 2.TOOK IT TO BAYSIDE VW DEALER ON 3/22/04, WAS TOLD THAT THE COMPUTER READS THAT IT WAS AN OUTSIDE INFLUENCE THAT SET THE AIRBAG OFF, AND WAS TOLD THAT I MUST HAVE HIT A POTHOLE. SINCE THE BAYSIDE MANAGER SAW A BUBBLE ON MY TIRE, HE MADE THE ASSUMPTION THAT THE AIRBAG WENT OFF BECAUSE OF A POTHOLE. WAS ALSO TOLD THAT IT WAS AN ACCIDENT, EVEN THOUGH I WAS NOT HIT, NOR DID I HIT ANYBODY, AND THAT THE INSURANCE WOULD TAKE CARE OF IT. CAME HOME AND CALLED VW CUSTOMER SERVICE @ 1-800-822-8987 AND PUT IN A COMPLAINT. DO AIRBAGS NORMALLY GO OFF BECAUSE FOR SOMETHING SO EASILY AS A POTHOLE ? WE LIVE IN NY CITY, AND POTHOLES ARE EVERYWHERE ESPECIALLY AFTER THE WINTER WE HAD! 3.FINALLY SPOKE TO JIM MEYERS FROM VW CUSTOMER SERVICE AIRBAG DEPT, AND ALL HE COULD SAY WAS SORRY THE COMPUTER SAYS IT WAS AN OUTSIDE INFLUENCE SO VW WILL NOT DO ANYTHING, SEE YOUR INSURANCE AGENCY!*AK

WHILE DRIVING VEHICLE LOST POWER WHEN ACCELERATOR PEDAL WAS DEPRESSED. A TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. *AK

MY CLUTCH ON MY 1.8T FAILED AT 30K MILES. LOCAL DEALER & VOA STATED THAT PROBLEM WAS WEAR & TEAR I WAS RESPONSIBLE FOR PAYMENT TO REPLACE THE ENTIRE CLUTCH ASSEMBLY INCLUDING THE FLYWHEEL. I HAD THE CAR TOWED TO MY LOCAL MECHANIC WHO CONFIRMED THE PROBLEM WAS A MECHANICAL FAILURE, AND THAT THERE WAS PLENTY OF WEAR LEFT ON THE CLUTCH. WE WERE FORCED TO USE VW REPLACEMENT PARTS AS WELL.

THE CLUTCH IN MY 2001 JETTA 1.8T DIED AT ONLY 28,000 MILES. DEALER TOLD ME IT WAS "WEAR AND TEAR" - SERVICE MANAGER WHISPERED THAT THE DMF CLUTCH IS DEFECTIVE ON THESE MODELS. VW WAS UNRESPONSIVE AFTER REPEATED LETTERS AND CALLS. HAD LOANER FOR 40 DAYS. DEALER AGREED TO PAY LABOR - I PAID FOR THE PART. *AK

FRONT PASSENGER SIDE AIR BAG DEPLOYED PREMATURELY WHILE DRIVING. DEALERSHIP PROCESSED THE INFORMATION FROM THE ON ROAD COMPUTER, WHICH INDICATED AN IMPACT DISCHARGED THE SIDE AIR BAG, AND LOCKED UP THE SEAT BELT REEL AND HIGH RESISTANCE ON THE DRIVER SIDE SEAT.*AK

WHILE SHIFTING GEAR INTO REVERSE VEHICLE WOULD NOT MOVE ON IT'S OWN. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT RESOLVE THE PROBLEM. *AK *LA

I WAS CLEANING MY VEHICLE AND NOTED UNDERNEATH THE PASSENGER SEAT FRAME A BROKEN SPRING. I TOOK MY 2001 VOLKSWAGEN TDI JETTA IN FOR INSPECTION TO THE TIMMONS OF LONG BEACH VW DEALERSHIP. I WAS TOLD THAT THE SEAT FRAME WAS DEFECTIVE AND THAT THE BOTTOM SEAT WOULD HAVE TO BE TAKEN APART TO REPLACE A NEW ADJUSTER SPRING . I WAS TOLD BY THE SERVICE MANAGER THAT MY VEHICLE WAS OUT OF ITS TWO WARRANTY PERIOD....ALTHOUGH IT HAS LESS THAN 24,000 MILES AS STATED IN MY OWNER'S MANUAL. THE WARRANTY POLICIES OF VOLKSWAGEN OF AMERICA HAS CHANGED IN ALL MODELS AFTER 2002 SINCE I BOUGHT THE VEHICLE...GIVING OTHER CUSTOMERS 4YEARS OR 50,000 MILES. THERE HAS BEEN NUMEROUS, HORRENDOUS QUALITY ISSUES CONCERNING THIS VEHICLE INCLUDING THE PROBLEM I AM CURRENTLY EXPERIENCING WITH THE VEHICLE. I DON'T FEEL THE CAR IS SAFE TO DRIVE WITH ANOTHER PASSENGER SINCE THE SEAT IS NOT ABLE TO HOLD ITS PROPER POSITION AND COULD BE A POSSIBLE PRODUCT LIABILITY ISSUE IF I EVER WAS IN AN ACCIDENT. FURTHERMORE, I FEEL THIS REPAIR SHOULD BE COVERED UNDER A RECALL AND I SHOULD NOT HAVE TO ENDURE THE COSTLY REPAIR.

WHILE DRIVING 25 MPH AND WITHOUT WARNING BOTH FRONTAL AIR BAGS DEPLOYED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, BUT DEALER COULD NOT DUPLICATE OR RESOLVE THE PROBLEM. *AK

MY SPEEDOMETER STARTED BOUNCING UP AND DOWN. ONE SECOND IT WOULD REGISTER 25MPH THE NEXT IT WOULD REGISTER 100MPH. IT WOULD DO THAT FREQUENTLY. THE FUEL GAUGE ACTED FUNNY AS WELL. IT WOULD MOVE LEFT AND RIGHT. FINALLY THE SPEEDOMETER STOPPED WORKING COMPLETELY. THE FUEL GAUGE WORKS OK NOW. I HAVE READ ABOUT WHAT THE PROBLEM IS. THE COOLANT MIGRATION SYSTEM IS FAULTY. THE COOLANT BOTTLE LEAKS FLUID ONTO THE ELECTRICAL WIRING HARNESS WHICH IN TURN ACTS AS A VACUUM AND THE COOLANT MAKES ITS WAY ALL THE WAY TO THE ECM. AFTER IT REACHES THE ECM IT MAKES ALL THE ELECTRICAL COMPONENTS ACT FUNNY. THIS COULD BE DANGEROUS CONSIDERING IT MAY BE THE CAUSE OF AIR BAG DEPLOYMENT WHICH I HAVE HEARD. MY WIRING HARNESS ON MY COOLANT DOES HAVE COOLANT ON IT. WHICH HAS STOPPED MY SPEEDOMETER. THANKFULLY MY AIRBAGS HAVEN'T BLOWN(YET). PLEASE CONSIDER THIS SERIOUS ISSUE. THANK YOU FOR YOUR TIME. ~CHAD~*AK

I HAVE A 2001 VOLKSWAGON JETTA WITH 50000, VEHICLE HAS ONLY BEEN IN SERVICE FOR 31 MONTHS. IT HAS A CRACKED HARNESS VW PART # 06A-971-627-MF THAT HAS TO BE REPLACED DUE TO MANUFACTURER'S DEFECT, PART ALONE COSTS $465.00 VOLKSWAGON IS SEEING MORE OF THESE SHOW UP, BUT THEY ARE REFUSING TO ISSUE A BULLITEN NOW TO FIX THE PROBLEM. THE SERVICE MANAGER TOLD ME THAT VW IS AWARE OF THE PROBLEM, AND ARE GOING TO ISSUE A BULLETIN. BUT UNTIL THEY DO, I HAVE TO FRONT OVER $500 TO FIX THE DEFECT AND WAIT TILL THEY ISSUE THE BULLETIN TO GET MY MONEY BACK. THAT IS THE SAME WAY THAT VW HANDLES ALL THE OTHER DEFECTS, I HAD TO DO THE SAME PROCESS WITH THE IGNITION COIL RE-CALL. IT IS NOT FAIR HOW THEY TREAT CUSTOMERS ONCE THEY CROSS THE 24000 MILE THRESEHOLD. SOMETHING HAS TO BE DONE TO CORRECT THIS!*AK

PREMATURE FAILURE OF CLUTCH IN VW 1.8T (JETTA). *AK

MY PASSENGER REAR BRAKE LIGHT HAS BURNT OUT APROXIMATELY FIVE TIME SINCE I PURCHASED THE VEHICLE - I ASKED THE DEALER TO INSPECT TO SEE IF THERE WAS A SHORT CAUSING THE LIGHTS TO BURN OUT AND WAS TOLD THAT IT IS NORMAL WEAR AND TEAR. FUNNY THING IS THAT MY DRIVER'S SIDE BRAKE LIGHT HAS NEVER BURNT OUT IN THREE YEARS AND I HAVE TWO FRIENDS WITH THE EXACT SAME PROBLEM SAME SIDE AND EVERYTHING. *LA

MY BRAKE LIGHTS WENT ON WHEN THE CAR WAS PARKED AND STAYED ON - I HAD TO HAVE IT TAKEN TO THE DEALER TO FIX THE SWITCH AND WAS OUT A CAR FOR THREE DAYS. *LA

SINCE I HAVE HAD MY JETTA I HAVE HAD TO KEEP OIL IN THE TRUNK BECAUSE THE CAR BURNS OIL, I WAS TOLD BY THE DEALER THAT IT IS NORMAL FOR A CAR TO USE THAT MUCH OIL, I HAVE HAD TO HAVE THE BRAKE SWITCH REPLACED, THE ARM REST LATCH REPLACED, CD PLAYER REPLACED TWICE, MY PASSENGER REAR BRAKE LIGHTS BURN OUT REGULARLY (ONLY PASSENGER SIDE), MY KEY IN THE IGNITION ALARM AND LIGHTS LEFT ON ALARM TURNED AND STAYED ON EVERYTIME I DROVE MY CAR. THE DEALER'S SOLUTION TO ALL THESE PROBLEMS WAS TO DOWNGRADE MY CAR AND BUY A VW BEETLE. I PURCHASED A 2002 USED BEETLE - DEALER ALLOWED ME TAKE CAR AND PROMISED TO FIX ANYTHING ON THE FOLLOWING MONDAY. THERE WAS A LIGHT ON THE DASH THAT WAS LIT UP CALLED EPC - I ASKED THE DEALER WHAT THE LIGHT WAS FOR AND THEY SAID THAT THE ALIGNMENT NEEDED TO BE ADJUSTED NO BIG DEAL THEY WOULD FIX IT WHEN I RETURNED ON MONDAY. I DROVE THE CAR OFF THE LOT GOT ABOUT 20 MILES FOR THE DEALERSHIP AND THE CAR DIED ON THE FREEWAY!!!!! WHILE WAITING FOR THE TOW TRUCK I READ IN THE CAR MANUAL THAT EPC STOOD FOR ELECTRIC POWER CONTROL - IT SAID IF THIS LIGHT GOES ON DO NOT ATTEMPT TO DRIVE - TOW TO DEALERSHIP IMMEDIATELY - AFTER THAT I MARCHED RIGHT BACK TO THE DEALER AND GOT MY JETTA BACK - HOWEVER I STILL HAVE ALL OF THE ABOVE PROBLEMS AND FEW TO ADD TO THE LIST DEFECTIVE ELECTRIC WINDOW, NOISY BRAKES WHEN IN REVERSE EVEN AFTER BRAKES WERE REPLACED. I CAN'T WAIT TO TURN THE PIECE OF @#$%# IN TO THE DEALER WHEN MY LEASE IS UP AND WALK AWAY - I JUST FEEL SORRY FOR THE F

MY WIFE WAS PULLING INTO AN UPHILL PARKING SPOT AND PRESSED THE BRAKE TO STOP. INSTEAD, THE CAR ACCELERATED OUT OF CONTROL AND HIT A CONCRETE BLOCK WALL, WHICH CAUSED THE AIRBAGS TO DEPLOY AND DAMAGED THE FRONT OF THE CAR. THE CAR THEN REVERSED ITSELF AND MY WIFE HAD TO PULL THE EMERGENCY BRAKE TO BRING THE CAR TO A STOP. *LA

I HAVE HAD NUMEROUS TROUBLES WITH THE CONTROL MODULE HAVING CODES IN IT. RIGHT NOW, I HAVE A P0411 CODE, SECONDARY AIR FLOW. THE ECM HAS BEEN REPLACED ALREADY, LEADING ME TO BELIEVE THAT THERE'S TROUBLE FOR ME DOWN THE ROAD!*AK

THE MANUAL TRANSMISSION SLIPS OUT OF GEAR FOR NO REASON, WITH NO WARNING AT CERTAIN SPEEDS AND IN CERTAIN GEARS. WHEN YOU TRY AND ACCELERATE THE ENGINE REVS BUT YOU DON'T GO ANYWHERE, POSSIBLY A VERY DANGEROUS SITUATION. I HAVE HAD THE CAR IN TWICE FOR REPAIRS AND THE PROBLEM STILL OCCURS, ALL THAT HAS CHANGED IS WHICH GEAR. THE DEALER CLAIMED THESE REPAIRS WERE NOT UNDER WARRANTY EVEN THOUGH THE TRANSMISSION IS COVERED BY A 10-YEAR WARRANTY.*AK

IN NOV 2003, OUR 2001 JETTA TDI WOULD NOT SHIFT OUT OF PARK, CAUSING MYSELF AND MY SONS NUMEROUS TIMES TO BE STRANDED. THE PROBLEM WAS INTERMITTENT. AL SANCHEZ VW IN GILROY, CA, DIAGNOSED A SHIFTER PROBLEM AND REPLACED IT. THE PROBLEM PERSISTED. I CONTINUED TO DISCUSS IT WITH AL SANCHEZ VW, EVEN LEAVING IT WITH THEM FOR ONE WEEK TO DRIVE. I WAS TOLD THE PROBLEM WAS INTERMITTENT AND THEY COULD NOT DUPLICATE THE PROBLEM, THERE WAS NOTHING THEY COULD DO. SEVERAL WEEKS AGO, THE PROBLEM AGAIN OCCURRED. I PHONED A TOW COMPANY WHO NOTED THE VEHICLE STUCK IN PARK AND MENTIONED THE BRAKE INVOLVEMENT. AFTER TURNING OFF THE CAR AND FUSSING WITH THE BRAKE/SHIFTER, IT ENGAGED. THE NEXT MORNING, I PHONED AL SANCHEZ AND WAS TOLD THAT IT SHIFTED FINE. LATER THAT DAY, I WAS TOLD THAT IT GOT A LITTLE STICKY.THEY DIAGNOSED THE BRAKE LIGHT SWITCH. I HAVE SPOKE TO SERVICE ADVISORS AND THE SERVICE MANAGER. THEY MAINTAIN THE POSITION THAT THE SHIFTER NEEDED REPLACING IN NOV 2003, AND NOW THE BRAKE LIGHT SWITCH NEEDS REPLACING. I AM OF THE OPINION THAT THE PROBLEM WAS NOT CORRECTED. SINCE THE PROBLEM CONTINUED TO PERSIST, THIS DOES NOT SEEM TO BE AN UNREASONABLE ASSESSMENT. ON 2/21/04, I DOWNLOADED INFO FROM YOUR SIGHT. THERE WERE TWO RECALLS FOR MY CAR. TODAY, 3/31/04, THERE ARE THREE, INCLUDING AN EXTERIOR LIGHTING;BRAKE LIGHTS;SWITCH. I DECIDED TO CHECK THIS SITE TODAY ONLY BECAUSE DURING DURING ONE OF MY MORE RECENT CONVERSATIONS TO NHTSA, I WAS INFORMED THAT THERE WERE THREE RESULTS. I HAVE NOT

MY THREE YEAR OLD JETTA HAD TO BE TOWED OFF OF A MAJOR HIGHWAY DUE TO OXYGEN SENSOR FAILURE. I ALREADY HAD ONE OXYGEN SENSOR REPLACED ONE YEAR AFTER PURCHASING THIS CAR.THIS HAS BEEN A PROBLEM EVER SINSE I OWNED THE CAR. THIS A MAJOR SAFETY CONCERN SINSE THE CAR IS STALLING OUT WHILE TRAVEING AT HIGH SPEEDS. I FEEL THAT THERE NEEDS TO BE A MAJOR INVESTIGATION INTO WHY THESE VEHICLES ARE PERFORMING SO POORLY WHEN THEY ARE STILL NEW. EVERYONE I KNOW THAT OWNS A JETTA REPORTS THE SAME TYPE OF STALLING AND NUMEOUS OTHER EXPENSIVE PROBLEMS. THIS IS UNACCEPTABLE FOR A $20000 PRODUCT. ON SEVERAL OCCASIONS THE DEALER HAS NOT REPAIRED THE VEHICLE STATING THAT THERE ARE NO PROBLEMS. THE DEALER HAS INFORMED ME THAT IT IS GOING TO COST ME ALMOST $1000 TO FIX THE PROBLEM AND IT IS NOT COVERED UNDER THE VEHICLES WARRANTY. *AK

I WAS TOLD TODAY BY THE VW DEALERSHIP THAT I NEED A NEW CLUTCH, PRESSURE PLATE, AND FLYWHEEL FOR MY 2001 VW JETTA 1.8T IT ONLY HAS 33,249 MILES ON IT. I HAVE BEEN DRIVING CARS AND P/U TRUCKS WITH CLUTCHES SINCE 1972. I BELIEVE THIS IS A DEFECT IN WORKMANSHIP BY THE VW MANUFACTURER. I WAS TOLD IT WILL COST $1,555.00 IN PARTS AND LABOR. *JB

MY 2001 VW JETTA BURNS A QUART OF OIL EVERY 600 MILES. THIS PROBLEM OCCURED FROM THE FIRST MOMENTS I OWED THE VEHICLE. I IMMEDIATEDLY REPORTED THIS TO THE DEALER WHO INFORMED ME THAT IT WAS "A CONDITION WITH NEW JETTAS AND WOULD RIGHT ITSELF AFTER I DROVE THE CAR A WHILE." THIS POSITION WAS REPEATED DURING THE "FREE" OIL CHANGES UP TO THE POINT WHERE THE WARRANTY EXPIRED. NOW THAT THE WARRANTY HAS EXPIRED, VW MECHANICS INSISIT THAT THEY HAVE TO DO A $90 DIAGNOSIS TEST BEFORE THEY WILL ADDRESS IT (I HAD A PREVIOUS ONE DURING THE WARRANTY PERIOD THAT FOUND NOTHING). NOW THE CAR IS GETTING OLDER, THE OIL BURING IS GETTING WORSE. I SEARCHED THE INTERNET AND FOUND NUMEROUS JETTA OWNERS WITH THE SAME PROBLEMS, AND EVEN WORSE AS A RESULT - INCLUDING BLOWN ENGINES. ONE JETTA OWNER STATED THAT THERE IS A MANUFACTURING DEFECT WITH THE RINGS OF THE CAR. HE HAD THE CAR'S RINGS REPAIRED (AT A COST OF NEARLY $1,000) AND NOTHING IS NOW WRONG WITH THE CAR. HE ALSO STATED THAT HE FOUND OUT THAT THE DEFECT IMPACTS A SIGNIFICANT PORTION OF THE CARS SOLD IN TWO YEARS, MANAFESTING IN BLOWN CATALITIC CONVERTERS AND ENGINES. HE ALSO STATES THAT VW INSTRUCTED ITS DEALERS TO TELL OWNERS THAT IT IS NORMAL WITH THE CAR DURING THE BREAK-IN PERIOD - THEREBY PUSHING THE PROBLEM PAST THE 28,000 MILE WARRANTY OBLIGATION. WHICH MAKES SENSE SINCE THIS PROBLEM WOULD COST VW MILLIONS. *AK

WHILE DRIVING, THE CLUTCH DIED. *PH AFTER BEING TOLD THE REPAIRS WOULD NOT BE COVERED UNDER WARRANTY, THE CONSUMER DID SOME RESEARCH AND DISCOVERED THERE WERE MANY COMPLAINTS OF FAULTY PRESSURE PLATES. *JB

I AM COMPLAINING ABOUT THE CLUTH ON MY 2001 JETTA 1.8T. AT APPROXIMATELY 5100 MILES (MAY 2003) I HAD THE CLUTCH BURN OUT. VW REPLACED IT UNDER WARRANTY. LESS THAN 100 MILES LATER (JUNE 2003) THAT REPLACEMENT CLUTCH BURNT OUT. VW AGAIN REPLACED IT BUT SAID THAT THEY WOULD NOT COVER ANY OTHER PROBLEMS RELATED TO THE CLUTCH. I WAS TOLD THAT THIS HAPPENED BECAUSE MY DAUGHTER DIDN'T KNOW HOW TO DRIVE A MANUAL TRANSMISSION. SHE LEARNED TO DRIVE IN 1996 ON AN OMNI WITH MANUAL TRANSMISSION AND HAS BEEN DRIVING MANUAL TRANSMISSIONS FOR ALL BUT TWO YEARS SINCE THAT TIME. SINCE WE GOT THE VW JETTA OUT OF THE SHOP LAST JUNE I HAVE BEEN THE DRIVER OF THE VEHICLE AND HAD THE CLUTCH BURN OUT AGAIN ON 15 MARCH 2004. I HAVE BEEN DRIVING NUMEROUS VEHICLES IN THE LAST 35 YEARS AND HAVE NEVER BURNT UP A CLUTCH. THE JETTA STILL HAS LESS THAT 12,000 MILES ON IT. THIS MAKES FOR REPLACEMENT OF THE CLUTCH 3 TIMES SINCE I BOUGHT THE VEHICLE NEW IN AUGUST 2001.*AK

WHILE DRIVING 25 MPH DRIVER'S SIDE DOOR AND WINDOW AIR BAGS DEPLOYED INADVERTENTLY. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. *AK *MR

READ BRAKE PADS WORE OUT PREMATURLEY. WHEN TAKEN TO THE DEALER FOR SERVICE AND NOTIFIED THEM OF THAT WE HEARD GRINDING AND BOISE IN THE REAR, THEY WERE QUITE SURPRISED. THIS RESULTED IN $283.05 IN PARTS AND LABOR TO REPLACE THE PADS.*AK PARTS 1J0-615-601-C (2) AND 160-698-451-D (1)

CLUTCH WENT BAD VERY EARLY IN LIFE OF AUTO. EXPERIENCED MANUAL DRIVER. CLUTCH SEEMED TO GO BAD IN ONE DAY FROM NOTHING WRONG TO CAR NOT DRIVEABLE. VW REPLACED FLYWHEEL WITH UPGRADED PART PROVING THAT OLD PART WAS UNRELIABLE. *AK CAR HAD JUST BEEN IN FOR 40,000 MILE COMPLETE CHECK-UP WITH PASSING COLORS.

JETTA SUFFERED A FAILURE WHERE THE CLUTCH PLATE SHATTERED AND THE PRESSURE PLATE FAILED. THE CLUTCH PLATE DID NOT SHOW DRASTIC WEAR, THE WEAR LINE ON THE CLUTCH PLATE WERE STILL VISIBALE. VW CONSIDERED THIS NORMAL WEAR AND TEAR. I BELIEVE THAT THE PART WAS DEFECTIVE. *AK

MY 2001 VW JETTA 1.8T CLUTCH FAILED AFTER JUST 16,000 MILES WITHOUT ANY WARNING. I WAS TOLD IT WAS DUE TO "DRIVER ERROR". HOWEVER, AFTER SOME RESEARCH I HAVE FOUND MANY OTHERS THAT HAVE HAD THE SAME PROBLEM. THE 1.8T CLUTCHES ARE A DUAL-MASS FLYWHEEL (DMF) DESIGN WHICH SEEMS TO BE THE CAUSE OF THE ISSUE. IT SEEMS THEY CANNOT HANDLE THE UPPED POWER/TORQUE OF THE TURBO. THEY ARE KNOWINGLY SELLING A DEFECTIVE PRODUCT AND CHARGING US UPWARDS OF $1300 TO REPAIR IT WITH THE SAME FAULTY PART!*AK

I WAS DRIVING WHEN ALL OF A SUDDEN THE WINDOW ON MY 2001 VW JETTA FELL INSIDE THE DOOR. THE PIECES THAT HELD THE WINDOW UP BROKE. *JB

I NOTICED ON THE INCIDENT DATE THAT THE BRAKE LIGHTS WERE ON WHEN THE CAR WAS TURNED OFF AND PARKED. I TRIED TO GET THE BRAKE LIGHTS TO GO OFF BY GENTLY TAPPING ON THE BRAKE PEDAL, BUT THEY WOULD NOT. I WAS TOLD BY THE DEALERSHIP THAT IT WAS PROBABLY THE BRAKE LIGHT SWITCH. AND THAT MANY OF THEIR JETTA CUSTOMERS WERE COMPLAINING ABOUT THEIR BRAKES LIGHTS BEING ON. I WAS ALSO TOLD THAT THIS ITEM WAS NOT COVERED UNDER WARANTY. THIS IS NOT A WEAR AND TEAR ITEM. IF THIS IS A COMMON OCCURENCE THEN VOLKSWAGEN SHOULD PICK UP THE COST TO REPAIR THIS MALFUNCTION. THERE SHOULD BE SOME KIND OF RECALL ISSUED FOR THIS OCCURRENCE. *AK

WHILE TRAVELING IN THE LEFT LANE OF THE PA TURNPIKE AT A SPEED OF 65 MPH, THE RIGHT SIDE SEAT AND CURTAIN AIR BAGS DEPLOYED FOR NO REASON AND WITHOUT WARNING. I WAS SAFELY ABLE TO PULL OVER TO THE RIGHT LANE AND THEN OFF TO THE HIGHWAY SINCE THE ENGINE SHUTS DOWN WITH AIR BAG DEPLOYMENT.UPON HAVING THE VEHICLE INSPECTED BY A VW DEALER NO DAMAGE TO THE VEHICLE WAS FOUND. I DID NOT HIT ANY POT HOLE OR ROAD DEBRIS. THERE IS AN OBVIOUS FAULT WITH THE COMPUTER AND/OR SENSOR SYSTEM IN THE VEHICLE. THE VW DEALER CLAIMS TO HAVE HEARD OF NO SUCH OCCURENCE EVENTHOUGH THERE APPEAR TO BE MANY SUCH OCCURENCES AS LISTED ON THIS WEBISTE. VW AMERICA CLAIMS THERE WAS AN IMPACT TO THE RIGHT REAR AXEL WHICH SET OFF THE AIRBAG. AGAIN THERE WAS NO IMPACT AT THE TIME OF DEPLOYMENT. TRAVELING AT THAT SPEED AND IN THE ENVIRONMENT I WAS THERE SHOULD HAVE BEEN MORE DAMAGE TO MY CAR THAN A SCRATCH ON THE REAR AXEL UNDERCARRIAGE. *AK

PURCHASED A 2001 JETTA TDI IN SEPT OF 2003 WITH 52000 KM'S. AT 64,000 KM CHECK ENGINE LIGHT WENT ON. CAR WAS DUE FOR 64,000 KM SERVICE ANYWAY. GLOW PLUG BUS BAR NEED REPLACEMENT. NOT ENOUGH, OR NO CURRENT GETTING TO GLOW PLUGS TO WARM THEM FOR THE CAR TO START. THREE WEEKS AFTER 64,000KM SERVICE, PULLED OUT OF DRIVEWAY, CHECK ENGINE LIGHT GOES ON, CHECK OIL LIGHT FLASHES, BELL GOES OFF, GLOW PLUG LIGHT FLASHES, VEHICLE FEELS SLUGGISH WITH NO POWER. MASS AIR FLOW SENSOR NEEDED REPLACEMENT (UNDER WARRENTY, $467). REPLACED NEEDLE SENSOR/INJECTOR ASSEMBLY, REPLACED FAULTY BREAK LIGHT SWITCH, TRACED AND REPAIRED WIRIING SENSOR. COST $671. IN THREE WEEKS SPENT $1250 ON SERVICE AND REPAIRS ON A THREE YEAR OLD CAR.*AK

DIESEL FUEL GELLING IN LOW TEMPS. VW ADMITS TO HAVING NO SOLUTION FOR THE PROBLEM. ONE OF THE MECHANICS DID ADMIT THAT THE FUEL LINE WAS TOO SMALL. WE HAVE BEEN TOWED IN TWICE LATE AT NIGHT IN DANGEROUS TEMPERATURES. FORTUNATELY MY WIFE HAD A CELL PHONE-8 YEAR OLD BOY ON BOARD ALSO. [email protected] HAD SAME PROBLEM.*AK

CHECK ENGINE LIGHT O2 SENSOR, MASS AIR FLOW SENSOR. *AK

BLEMISHES IN THE PAINT ON THE HOOD HAD TO TAKE TO DEALER TWICE TO GET THIS PROBLEM RECTIFIED!!!*AK

RIGHT WINDOW ON PASSENGER SIDE WOULD NOT GO UP REPLACED REGULATOR. *AK

BLEMISH ON HOOD IN PAINT.