2001 Volkswagen Jetta complaints

FRONT BUMPER OF VEHICLE HAS BEEN PULLED OFF 10 TIMES DUE TO WHEN YOU PUT THE CAR IN REVERSE THE BOTTOM OF THE FRONT BUMPER GETS STUCK ON ANY PARKING BLOCK WHICH RESULTS IN THE BUMPER BEING PULLED AWAY FROM THE CAR AND HAVING TO BE REPLACED OR REATTACHED. WE HAVE SPOKE TO OTHER JETTA TDI OWNERS AND HAVE FOUND THAT THEY HAVE EXPERIENCED THE SAME PROBLEM. THE DEALERS WE HAVE SPOKE TO ARE ALSO AWARE THAT THIS IS A PROBLEM WITH THIS TYPE OF VEHICLE BUT BECAUSE THERE HAS NOT BEEN A RECALL NOTHING THEY WILL NOT DO ANYTHING AND WE CONTINUALLY HAVE TO PAY TO HAVE IT FIXED. 8JB

ENGINE COIL PACK MALFUNCTIONED. *AK

THE TURN SIGNALS, ONCE ACTIVATED, WOULD STOP WORKING EVEN THOUGH THEY WERE IN THE ACTIVE MODE. I TOOK IT IN TO THE DEALERSHIP ON NOVEMBER 5, 2004 AND ONE OF THE MECHANICS IN THE SERVICE BAY SAID IT SOUNDED LIKE THE HAZARD SWITCH RELAY AND THAT A LOT OF PEOPLE HAVE HAD A PROBLEM WITH THAT. THEY WANTED TO CHARGE OVER $100 TO REPLACE-- BECAUSE THEY SAID IT WAS NOT UNDER WARRANTY. I ONLY HAVE JUST OVER 33,000 MILES ON THE CAR. I LOOKED ONLINE AND IT APPEARS THAT MANY PEOPLE HAVE EXPERIENCED THE SAME ISSUE. FURTHERMORE, THE PART WILL COST ME $19 AT A LOCAL AUTO PART STORE AND IS APPARENTLY VERY EASY TO REPLACE. *AK

THE VEHICLE MASS AIR FLOW SENSOR FAILED WHICH CAUSED THE VEHICLE TO PERFORM POORLY. *NM THE CONSUMER WAS REIMBURSED FOR THE COST OF THE REPAIR. *TC *JB

THE BRAKES STARTED GRINDING. AFTER DEALER INSPECTED THE BRAKES THE ROTORS AND CALIPERS WERE REPLACED. *AK

I OWN A 2001 VW JETTA TDI (DIESEL). I TOOK MY CAR TO THE WEST BROAD VOLKSWAGEN, RICHMOND, VA ON 10/22/04, CONCERNING THE FACT THAT MY CAR WOULD NOT START AND THAT IT FELT LIKE THE CAR WAS NOT RECEIVING ANY FUEL. ADDITIONALLY, THE CAR IS STEADILY LOOSING ITS ABILITY TO ACCELERATE INTO TRAFFIC. NOT ONLY WAS I CHARGED $69.95 FOR A DIAGNOSTIC, BUT I WAS THEN TOLD THE INTAKE WAS FULL OF CARBON AND THAT IT WOULD COST $978.00 TO FIX THE PROBLEM! ADDITIONALLY, THE CAR DIED DURING THE SUMMER MONTHS AS I WAS TRYING TO GET ON TO THE HIGHWAY. AS THE STEERING WHEEL BECAME STIFF, I VEERED OFF OF THE ROAD TO KEEP FROM BEING KILLED! WHEN I TRIED TO RESTART THE CAR, IT FELT LIKE THE CAR WASN'T GETTING FUEL. I WAS TOWED TO THE NEAREST DEALERSHIP, BROWNS VOLKSWAGEN, MIDLOTHIAN VA. THEY KEPT MY CAR FOR 2 DAYS, TOLD ME IT WAS FIXED AND WHEN I GOT THERE THE CAR STILL WOULD NOT START. WHILE I WAS IN THE DEALERSHIP LOOSING MY MIND, THEY DID SOMETHING TO MY CAR AND IT MYSTERIOUSLY STARTED. I NEVER RECEIVED AN EXPLANATION FOR WHAT WAS WRONG WITH MY CAR, NOR DID I GET A RECEIPT DOCUMENTING WHAT HAPPENED. I DIDNT KNOW IT AT THE TIME, BUT THIS PROBLEM WAS ALREADY IN THE MAKING...THANK GOD FOR ROADSIDE ASSISTANCE!*AK

I AM THE ORIGINAL OWNER OF A 2001, VW JETTA TDI. I TOOK MY CAR TO WEST BROAD VOLKSWAGEN, RICHMOND VA, TO HAVE THE BRAKES CHECKED BECAUSE I HEARD A SQUEALING NOISE (JUST ONCE). THE DEALER TOLD ME THAT MY REAR BRAKES NEED TO BE CHANGED VERY SOON AND THE COST WOULD BE $427.00! I ASKED, HOW COULD IT JUST BE THE REAR BRAKES? THE SERVICE ADVISER COULD NOT EXPLAIN. I STATED TO HIM THAT EVERY CAR I HAVE EVER OWNED WAS FRONT WHEEL DRIVE AND IN ALL MY YEARS, IT WAS ALWAYS THE FRONT WHEELS TO GO FIRST! I ASKED HIM DIDNT HE THINK IT STRANGE THAT JUST ONE SET OF BRAKES HAVE GONE BAD?&AGAIN, NO ANSWER. BASED ON WHAT I HAVE READ, IT IS MY BELIEF THAT THE BRAKE PADS ARE DEFECTIVE AND IT APPEARS THAT THIS DEALERSHIP IS PRICE GOUGING!*AK

MY BRAKES WOULD SLOW THE CAR DOWN ON A STOP AND GO TRAFFIC, WHERE I WILL BE DRIVING SLOWLY (WITHOUT ME STEPPING ON THE BRAKES), MY CAR WOULD EVENTUALLY STOP AND WILL REQUIRE HEAVY ON THE GAS PEDAL TO ALLOW THE CAR TO MOVE. (WHILE THE CAR CAR IS IN THIS STAGE:ON A SMALL SLOPE THE CAR PLACED ON NETURAL WOULD NOT MOVE) THIS WOULD BRING THE RPM TO A HIGH RATE TO GO AT TWENTY KM PER HOUR (AROUND 3,000 TO 4,000 RPM). MY REAR DISC BRAKES WOUL HAVE HEAVY SMOKE ONCE I HAVE COME TO A FULL STOP. THIS HAS HAPPENED A FEW MONTHS AFTER I PURCHASED MY CAR. I THOUGHT IT WAS DUE TO THE BREAK IN OF THE ENGINE THAT WAS THE CAUSE. I HAVE CHANGED MY REAR BRAKE DISC PADS A COUPLE OF TIMES. THERE IS HEAVY SIGNS OF THE PADS BURNING(SMOKING), PEOPLE WITH SIMLAR CARS HAVE HAD THE SAME PROBLEM AND THEY CHANGED THE BRAKE BOOSTER AND THE PROBLEM WAS GONE.*AK

WHEN T-BONE AT 10 MPH, THE SIDE AIR BAGS DID NOT DEPLOY. THE CONSUMER SUFFERED MINOR INJURIES. THE VEHICLE WAS TOWED. *JB

WHEN I ACTIVATE THE TURN SIGNAL, RIGHT OR LEFT, THE SIGNAL WILL BLINK AT AN IRREGULAR INTERVAL AND THEN DIE. THIS INTERVAL IS NOT FIXED...ITS RANDOM. SOMETIMES THE LIGHT WILL BLINK FOR A WHILE, SOMETIMES IT WILL BLINK ONCE AND DIE. IT'S THE EMERGENCY FLASHER SWITCH. I HAVE NOT CORRECTED IT YET. I'VE LOOKED AT THE FUSES, ALL ARE SOCKETED PROPERLY AND NOT BLOWN. I'VE LOOKED AT ALL 6 LIGHTS CLOSELY, AND THEY ARE WORKING AND APPEAR TO BE SHINING WITH THE SAME INTENSITY. *JB

SAFETY ISSUE WITH 2001 VW JETTA. *BF THE DRIVERS SIDE SEAT BECAME UNUSUALLY HOT THAN NORMAL AND THE INTERIOR LEATHER COVERING DEVELOPED A METALLIC APPEARANCE. A VW REPRESENTATIVE LOOKED AT THE SEAT AND STATED IT LOOKED LIKE EXTERNAL DAMAGED, BUT THE SEAT HAD TO BE FULLY INSPECTED FIRST. THE CONSUMER WAS TOLD THE SHE WOULD BE RESPONSIBLE FOR THE LABOR IF WAS DETERMINED IT WAS NOT THE HEATING ELEMENT, BUT IF IT WAS THE HEATING ELEMENT VW WOULD COVER ALL COSTS. AFTER THE INSPECTION, THE CONSUMER WAS TOLD A BEVERAGE WAS SPILLED ON THE SEAT WHICH CAUSED THE HEATING SEAT TO MALFUNCTION. THE CONSUMER ALSO STATED THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL, IN WHICH THE OIL LIGHT ILLUMINATED. *JB

AFTER OWNING THIS CAR FOR 3 YEARS, A STRONG, TOXIC SMELL BEGAN TO COME OUT OF THE VENTS / FRONT OF THE CAR. THE ONLY WAY I CAN DESCRIBE IT IS THAT IT SMELLS LIKE BURNING CRAYONS. I TOOK IT TO MY MECHANICS AND SAID HE FOUND NOTHING WRONG WITH IT. HE OFFERED TO LOOK INTO IT FURTHER, BUT I DIDN'T WANT TO PAY THE LABOR CHARGES WITHOUT KNOWING THE PROBLEM. I'VE SEARCHED THE INTERNET EXTENSIVELY AND HAVE FOUND AT LEAST 25 PEOPLE CITING THE SAME "CRAYON SMELL." VOLKSWAGEN CUSTOMER SERVICE REPRESENTATIVES SAY THEY HAVE NEVER HEARD OF THIS PROBLEM. I FIND THAT HARD TO BELIEVE. THE ONLY EXPLANATION I'VE FOUND THAT MAKES SOME SENSE IS THAT THERE IS SOME SORT OF INSULATION BETWEEN THE ENGINE AND THE DASHBOARD AND IT MAY MELTING AND CAUSING FUMES TO ENTER THE INTERIOR OF THE CAR. *NM

EPC LIGHT CAME ON, COULD NOT GET CAR OUT OF PARK, ABS LIGHT CAME ON, BRAKE LIGHT CAME ON, EPC LIGHT CAME ON AGAIN, MIL LIGHT CAME ON, WINDOW NEEDED TO BE REPLACED-CABLE ASSEMBLY FAILED & COULD NOT OPERATE WINDOW, TURN SIGNALS BECAME INOPERABLE, ENGINE COVER CLAMP LOOSE, RADIO SHORTED OUT, EPC LIGHT CAME ON (AGAIN--3RD TIME!!) AND AGAIN COULD NOT GET CAR OUT OF PARK, BATTERY DIES AND DRAINS CAR DUE TO SHORTAGE IN DRIVERS DOOR LATCH ASSEMBLY, AIR-CONDITIONING FAILS. COULD NOT DRIVE CAR. HAD TO HAVE BRAKE LIGHT SWITCH REPLACED 3 TIMES!! NOTE, CAR WAS ONLY 2 1/2 MONTHS OLD UPON FIRST INCIDENT. *NM

REGULAR USAGE OF CAR RESULTED IN HAVING TO REPAIR AND REPLACE THE SPARK PLUG CABLES ON MY CAR. *AK

CAR GET STUCK IN PARK. THIS IS ABOUT THE FIFTH TIME THIS HAS HAPPENED TO MY CAR. NORMALLY YOU PRESS ON THE BRAKE AND THE SAFE SWITCH WILL RELEASE SO YOU CAN MOVE YOUR CAR FROM PARK. TODAY THIS HAPPENED TWICE, AND I WAS ABOUT AN HOUR LATE TO WORK, BECAUSE I HAD TO WAIT FOR MY CAR TO DECIDE WHEN I COULD DRIVE IT. LAST YEAR I TOOK THE CAR IN BECAUSE THE SPOILER LIGHT DID NOT WORK, THEY THEN TOLD ME THAT MY BRAKE LIGHT ALTOGETHER DID NOT WORK, SO THEY DECIDED TO CHARGE ME $75. TO FIX THAT. NOW THE BRAKE LIGHTS DO NOT WORK AGAIN AND $75 IS NOT GOING TO BE PAID THIS TIME. I HAD THAT PART A LITTLE OVER A YEAR.I'VE RESEARCHED IN OTHER VW FORUMS AND MANY ARE HAVING THIS PROBLEM. WHEN THE CAR WAS ON WARRANTY THEY CLAIMED NOTHING WAS WRONG, BUT NOW EVEN THOUGH MY CAR HAS A LITTLE OVER 35,000 MILES ON IT, AND IT IS A 2001 MODEL IT IS HAVING ALL OF THESE PROBLEMS.*AK

WHILE AT 65 MPH IN LEFT LANE ENGINE AND ALL ELECTRICITY FAILED, UNABLE TO SIGNAL OTHER MOTORIST WHILE I MOVED THE CAR TO SAFETY. THERE WAS NO WARNING. THE DEALER SAID IT WAS BATTERY AND CHARGED ME $250, AFTER MY MECHANIC COULDN'T FIND ANYTHING WRONG. MANY PROBLEMS WITH OAKLAND DEALER BEFORE THIS. *AK

ENGINE CHECK LIGHT KEPT COMING ON. CONSUMER TOOK THE VEHICLE BACK TO THE DEALER ON SEVERAL OCCASIONS, AND THEY HAVE MADE MANY ATTEMPTS TO RECTIFY THE PROBLEM. HOWEVER, PROBLEM HAD NOT BEEN RESOLVED. CONSUMER HAD TO CALL THE DEALER BACK JUST 35 MINUTES AFTER PICKING UP THE VEHICLE FROM THE DEALER BECAUSE THE ENGINE CHECK LIGHT CAME RIGHT BACK ON. *AK

MY PASSENGER SIDE WINDOW STOPPED WORKING. THIS IS VERY UPSETTING AS I HAVE READ ON SEVERAL WEBSITES THAT VOLKSWAGEN JETTAS HAVE A TENDENCEY FOR THE WINDOWS TO BREAK. I WOULD LIKE TO KNOW WHY THERE ISN'T A RECALL.*AK

MY BLINKERS ON MY JETTA BLINKED SLOWLY FOR A SECOND OR TWO THEN STOPPED WORKING, CONSEQUENCES COULD HAVE BEEN SEVERE AS I COULDN'T SIGNAL MY TURNS. I TOOK IT TO A VW DEALERSHIP WHO REPLACED THE EMERGENCY HAZARD SWITCH.

USING CUP HOLDER ABOVE CLIAMATE CONTROL AND RADIO LEAD TO SHORT CIRCUIT OF CLIMATE CONTROL AND THE FUNCTIONALITY OF MY RADIO. THE BUTTONS ON GHE RADIO DOES NOT WORK AS IT USE TO. I WILL REPLACE THE CLIMATE CONTROL AS SOON AS I CAN SAVE UP OVER $600.00 NOT TO INCLUDE LABOR. *AK

WHILE DRIVING 20 MPH FRONT AIR BAGS INCLUDING THE SIDE IMPACT AIR BAGS INADVERTENTLY DEPLOYED. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK WATER WAS ON THE FLOOR DUE TO A LEAKING SUNROOF. *SC

PASSENGER SIDE WINDOW FAILURE. WE SIMPLY PULLED INTO A PARKING LOT, PASSENGER PRESSED THE BUTTON TO ROLL DOWN THE WINDO, AND WHEN PASSENGER PUSHED BUTTON AGAIN TO RAISE WINDOW, IT SIMPLY COLLAPSED INTO THE DOOR FRAME. *AK

VEHICLE WAS CONSUMING TOO MUCH OIL. CONSUMER TOOK VEHICLE TO DEALER, AND WAS TOLD THAT BECAUSE OF DESIGN VEHICLE WILL BURN THE AMOUNT OF OIL ALLOTTED PER 1,000 MILES. *AK CONSUMER NOTICED A CRACKING NOISE COMING FROM THE SUSPENSION WHEN TRAVELING BACKWARDS. *TC

I OWN A VW JETTA 2001 VR6. I HAVE HAD TO REPLACE MY REAR BRAKE PADS AT ONLY 20,000 MILES TO ME A VERY PREMATURE WEAR PROBLEM. THE DEALER REFUSED TO REPAIR THEM AT NO COST TO ME DUE TO THE PREMATURE WEAR OF THE BRAKE PADS. THE REPAIRS TO THE BRAKE PADS COST ME $200.00. THE CHECK ENGINE LIGHT HAS COME ON ON THE SAME VW JETTA. TO FIND OUT I KNOW HAVE TO PAY $292.20 TO HAVE THE MAF SENSOR REPLACED ON A CAR THAT HAS ONLY 22,500 MILES. I AM TRYING TO SEEK REIMBURSEMENT FROM VW OF AMERICA FOR THESE EXPENSES. IN ADDITION THIS YEAR I ALSO HAD TO PAY $300.00 TO HAVE THE PASSENGER DOOR LATCH REPAIRED AS THE SPRING BROKE THAT ALLOWED ME TO OPEN THE DOOR WITH THE DOOR HANDLE. REGARDLESS, MY CAR IS KEPT IN PRISTINE CONDITION, AND IN NO WAY SHOULD I BE INCURRING THESE TYPE OF REPAIRS ON A VEHICLE THAT HAS ONLY 20K MILES ON THE ODOMETER. PLEASE HELP ME. *AK

WHEN MY VOLKSWAGON JETTA WAS BROADSIDED AT A SIGNAL LIGHT JUNCTION, NONE OF THE AIRBAGS FRONT OR SIDE WERE ACTIVATED. ALSO THE REAR SIDE DOOR FLEW OFF FROM THE CAR AND A RESULT OF WHICH BOTH MY CHILDREN WERE EJECTED AND INJURED. THE CAR IS COMPLETELY TOTALLED. *JB

I WAS ON VACATION, OVER THE JULY 4TH WEEKEND. ON MY WAY HOME, I WAS DRIVING ALONG WHEN FOR NO REASON AT ALL, MY PASSENGER SIDE AIRBAG ALONG WITH THE SEAT AIRBAG, DEPLOYED. I GOT OUT OF THE VEHICLE TO INSPECT WHY SUCH A THING WOULD HAPPEN . THERE WAS NO CLEAR SIGN AS TO WHY IT HAD GONE OFF. I HAD TO DRIVE HOME WITH THE SIDE CURTAIN HANGING DOWN, MY DOG HYPERVENTILATED ALL THE WAY HOME , DUE TO THE LOUD BANG OF THE DEPLOYMENT. WHEN I GOT HOME I IMMEDIATELY CALLED TULLEY VW AND TOLD THEM MY SITUATION, THEY TOLD ME MY CAR WAS UNDER WARRENTY AND TO BRING IT DOWN, THEY WOULD GIVE ME A RENTAL AND FIX THE AIRBAGS. I DID JUST THAT, ALTHOUGH A FEW HOURS LATER I RECEIVED A CALL STATING THAT THEY WOULD NOT COVER THE COST OF THE AIRBAG, STATING THAT THEY INSIST I WAS IN A CRASH. THERE IS CLEARLY NO DAMAGE TO MY CAR, AND IT IS APPARENT THAT THERE MUST BE SOME KIND OF COMPUTER MALFUNCTION. I AM WONDERING WHAT I SHOULD DO IN MY NEXT STEP TO GETTING THIS RESOLVED UNDER MY WARRENTY. I HAVE NOT GOTTEN INTO ANY ACCIDENT AND I DO NOT UNDERSTAND WHY VW WILL NOT COVER THIS. *AK

THE MASS AIR FLOW SENSOR FAILED FOUR TIMES AND WAS REPLACED. A RECALL LETTER WAS RECEIVED, AND CONSUMER WAS NOT SATISFIED. FUEL MIXTURE IN THE VEHICLE WAS STILL DEFECTIVE. ALSO, FRAME ON THE SEATS BROKE ON SEVEN OCCASIONS AND REPAIRED BY THE MANUFACTURER. *AK

WHILE DRIVING AT 25 MPH, THE PASSENGER SIDE AIR BAG INADVERTENTLY DEPLOYED. NO INJURIES WERE SUSTAINED BECAUSE THE SEAT WASN'T OCCUPIED AT THE TIME OF THE INCIDENT. THE DEALERSHIP INDICATED THAT WATER HAD GOTTEN INTO THE AIR BAGS ELECTRICAL SYSTEM. *AK (SIDE CURTAIN AIR BAG) *SC *JB

ALL CARS HAVE SAFETY LATCHES ON THE FRONT HOODS. THE SAFETY LATCH DID NOT WORK ON MY 2001 VW JETTA. THE INSIDE LATCH HAD BEEN RELEASED AND THEN INADVERTENTLY, THE CAR WAS DRIVEN AROUND THE CORNER. THERE IS NO IDIOT LIGHT ON DASH TO INDICATE HOOD WAS NOT FULLY LOCKED. AT 40 MPH, THE HOOD FLEW UP AND ALMOST RESULTED IN SERIOUS ACCIDENT. FORTUNATELY, NO ONE WAS HURT, BUT SIGNIFICANT DAMAGE WAS DONE TO CAR AND FENDERS. 1) WHY ARE THERE NO IDIOT LIGHTS ON DASH TO INDICATE HOOD IS NOT CLOSED WHEN SUCH LIGHTS EXIST FOR TRUCK AND THIS IS FAR LESS DANGEROUS? 2) WHY DID SAFETY LATCH ON FRONT NOT WORK---IS THIS A DEFECT IN ALL VWS?. *AK

AT NO TIME DO THE HAZARD LIGHTS OR THE SIGNAL LIGHTS WORK. AT FIRST, THE PROBLEM WAS INTERMITTENT, BUT SOON BECAME PERMANENT. DEALER WANTED TO CHARGE THE CONSUMER TO CHECK TO SEE WHAT THE CAUSE OF THE PROBLEM WAS. *AK *NM

2001 JETTA 1.8T CLUTCH BEGAN SLIPPING AT 34,600 MILES. THE DEALER SAID THAT THE FRICTION MATERIAL WAS ALMOST COMPLETELY WORN OFF OF THE CLUTCH DISC, MOST LIKELY DUE TO THE WAY THAT IT HAS BEEN DRIVEN. WE HAVE DRIVEN OVER 80K MILES IN ANOTHER MANUAL VEHICLE WITH NO PROBLEMS, SO I DO NOT BELIEVE THIS RATIONALE. THE CAR WENT IN FOR SERVICE AT 16,000 MILES FOR A STICKING CLUTCH. THE DEALER DID NOT REPLACE ANY PARTS AT THAT TIME. THE CLUTCH MAY NOT HAVE FULLY ENGAGED EVEN WHEN THE PEDAL FINALLY RELEASED DUE TO FAULTY HYDRAULICS, SO THE CLUTCH PLATE WAS LIKELY WORN PREMATURELY BECAUSE IT WASN'T PROPERLY ENGAGING WITH THE FLYWHEEL. THE DEALER'S REPAIR ESTIMATE WAS $2100, INCLUDING $1200 FOR A REPLACEMENT CLUTCH KIT PLUS 10 HOURS OF LABOR. I THEN CALLED A SECOND LOCAL DEALER AND WAS QUOTED A PRICE OF $753.94 FOR THE SAME CLUTCH KIT. WHEN I DECLINED THE DEALER'S REPAIR, I WAS CHARGED AN $83 DIAGNOSTIC FEE JUST TO GET MY CAR BACK. I THEN SPOKE WITH THE DEALER SERVICE MANAGER AND A VW OF AMERICA REP ABOUT THE CYLINDER PROBLEM AND THE APPARENTLY HIGH RATE OF 1.8T CLUTCH FAILURES. BOTH CLAIMED THAT TOO MANY MILES HAD PASSED SINCE THAT FIRST REPAIR AND REITERATED THAT 1) THE CLUTCH IS A WEAR ITEM ONLY COVERED TO 12,000 MILES BY THE WARRANTY AND 2) I AM RESPONSIBLE FOR THE REPAIR COSTS. AN INDEPENDENT MECHANIC FIXED THE VEHICLE FOR $1038 WITH A NON-OEM CLUTCH KIT. THIS PRICE ALSO INCLUDED NEW MASTER AND SLAVE CYLINDERS, WHICH HE FELT WERE LIKELY THE CAUSE THE ORIGINAL CLUTCH FAILURE. INCIDE

WHILE DRIVING DOWN THE HIGHWAY FOR NO VISABLE REASON, AIRBAGS ON PASSENGER SIDE DEPLOYED. SIDE SEAT AIRBAGS AND ALL THE CELLING AIRBAGS DEPLOYED. I DID NOT SEE ANYTHING IN THE ROAD AND NO PHYSICALL DAMAGE WAS DONR TO MY CAR. VW SAID TO CONTACT MY INS AND TELL THEM I HAD A RECK. I DID NOT AND WOULD NOT LIE TO THEM. AT THIS TIME NOTHING HAS BEEN FIXED. *AK

I WAS DRIVING AT 60 MPH ON THE FREEWAY AND FOR NO APPARENT REASON MY PASSENGER SIDE AND CURTAIN AIRBAGS DEPLOYED. I HAD MY 2001 JETTA TOWED TO MY LOCAL VW DEALER AND THEY'RE RESPONSE IT THAT I MUST HAVE HIT SOMETHING FOR THE AIRBAGS TO DEPLOY. HOWEVER, I HAVE NO BODY DAMAGE TO THE CAR AND THERE ARE NO SIGNS OF IMPACT ANYWHERE TO BE SEEN. THE DEALERSHIP WAS NOT HELPFUL AND TOLD ME TO FILE THE ISSUE WITH MY INSURANCE COMPANY AS AN ACCIDENT. THIS SEEMS TO BE INSURANCE FRAUD.*AK

LOSS OF 3.5 QUARTS OF OIL IN 17 DAYS AFTER PURCHASE. OIL CONSUMPTION TEST SHOWED NOTHING. THIS VOLKSWAGEN JETTA 2001 IS USING ABOUT A QUART OF OIL UNDER 1,000 MILES OF DRIVING. I AM TOLD THIS IS "NORMAL". MY QUESTION TO THE SERVICE PEOPLE, WHERE HAS THE OIL GONE, IT'S NOT ON THE GROUND. IT IS IN THE SHOP FOR THE THIRD TIME FOR THE OIL CONSUMPTION TEST. I WOULD LIKE A COPY OF THE OIL CONSUMPTION TSB BULLETIN. I AM CONCERNED ABOUT ENGINE DAMAGE.*AK

THE MAF SENSOR WAS REPLACED ON MY VEHICLE ABOUT 2 YEARS AGO. I REPLACED PART MYSELF AFTER THE DEALER TOLD ME THAT THIS PART WAS BAD. I DID NOT RECEIVE A SERVICE REPORT FOR THIS TROUBLESHOOTING. I PURCHASED AND REPLACED THE PART MYSELF. 1.5 YEARS LATER I RECEIVED A WARRENTY EXTENSION LETTER FROM VW, STATING REIMBURSMENT WITH RECEIPT OF CHARGES, INCLUDING VIN # AND MILEAGE. AT THE TIME I PURCHASED THE PART, FROM A VW DEALER, THIS INFO WAS NOT REQUIRED TO BE ON A PART ORDER. I SUPMITTED THIS INFO IN DEC 2003. IN JUNE 2004, I RECEIVED A REJECT FOR CLAIM BECAUSE THE RECEIPT DID NOT HAVE THIS INFO ON IT. I BELIEVE THAT VW HAS DONE THE WARRENTY EXTENSION TO PREVENT AN OFFICAL RECALL, BUT IT HAS NOT BEEN DONE IN GOOD FAITH. THEY SET A REQUIREMENT THAT THEIR OWN DEALERS DID NOT START ON VIN AND MILEAGE ON PART ORDERS, ONLY ON SERVICE ORDERS, AT THE TIME. THEY HAVE DESIGNED THE SYSTEM TO FAIL. UNDER A WARRANTY EXTENSION THEY DO NOT HAVE TO REPORT THE NUMBER OF REJECTED CLAIMS TO YOU AND IT CAN APPEAR THAT THEY ARE ADDRESSING THE ISSUE. I CAN UNDERSTAND THIS REQUIREMENT FOR CLAIMS DATED AFTER THE LETTER, BUT NOT 1.5. YEARS BEFORE. *AK

I HAVE HAD NOTHING BUT PROBLEMS AFTER PURCHASING MY BRAND NEW 2001 V.W JETTA. I HAD VEHICLE ONLY 6 MONTHS AND IT LEFT ME STRANDED DUE TO MALFUNCTION OF EMISSION CONTROL SENSOR. 5 MONTHS AFTER THAT, IGNITION LOCK CYLINDER WAS INOPERABLE, NEEDING THEM TO REPAIR. 2 MONTHS LATER, OWNED FOR 1 YR 1 MONTH, CAR WAS BURNING A LOT OF OIL SO CONSUMPTION TEST WAS DONE AND DETERMINED TO BE TRUE,THAT THE CAR WAS IN FACT CONSUMING ABNORMAL AMOUNT OF OIL. AS "A COURTESY TO ME, THE CUSTOMER" VOLKSWAGEN REPLACED PISTON RINGS, ROD BEARINGS AND DEGLAZED CYLYNDER WALLS. THEY HAD MY CAR 6 DAYS TO REBUILD ENGINE. 6 MONTHS LATER CAR WAS SHAKING REALLY BAD WHEN DRIVING ON THE FREEWAY, TOOK IT IN AND SERVICE TECHNITION DISCOVERED THAT REAR BRAKES WERE WARPED AND REAR BRAKE PADS HAD "PREMATURE WEAR." THOSE WERE REPLACED. THROUGHOUT THIS COURSE OF TIME THE PASSENGER BRAKE LIGHT HAD BEEN REPLACE 2 TIMES,AIR CONDITION VENT WAS NOT WORKING AND HAD TO BE REMOVE AND INSTALL NEW CENTER AIR OUTLET,ARMREST BROKE AND HAD TO BE REPLACED, GLOVE COMPARTMENT LATCH BROKE, AND THE BRAKE LIGHTS HAVE GONE OUT AND BEEN REPAIRED NUMEROUS TIMES BUT ARE STILL FAULTY,NOT WORKING AT THIS TIME. VOLKSWAGEN HAS TREATED ME AS THOUGH I WAS THE ONE INCONVIENCING THEM!! I REGRET PURCHASING THIS VEHICLE AND WILL CONTINUE DISCOURAGING ANYONE FROM EVER BUYING A VOLKSWAGEN! I DON'T FEEL SAFE IN THIS CAR!! AFTER DOING SOME RESEARCH I SEE NOW THAT I AM NOT ALONE. KNOWING THERE ARE MANY OTHER VW'S ON THE ROAD WITH THE SAME MECHANICAL PROBL

THE 2001 VW JETTA I PURCHASED IN APRIL 2003 SEEMED TO BE A GREAT CAR UNTIL THE CHECK ENGINE LIGHT TURNED ON AND HAS BEEN ON SINCE. I HAVE TAKEN IT TO A NUMEROUS AMOUNT OF DEALERSHIPS OR "SPECIALTY" VOLKSWAGEN AUTO SHOPS AND NOONE IS ABLE TO FIGURE OUT WHY THE LIGHT IS ON UNLESS I PAY THEM $600-$1500 TO GO IN AND DIAGNOSE MORE THOUROUGHLY. THE COMPUTER ON THE JETTA PUTOUT A "FUEL-INJUECTION" PROBLEM AND NOONE IS ABLE TO TELL ME WHAT EXACTLY THIS COULD BE. I CONTINUE TO DRIVE WITH THE LIGHT ON AND WAS ADVISED NOT TO DRIVE WITH THE LIGHT ON IF IT BEGINS TO FLASH. VERY FRUSTRATING.*AK

FRONT, PASSENGER SIDE WINDOW REGULATOR FAILED (PLASTIC PART BROKE). *LA

CONSUMER COMPLAINED ABOUT A TRANSMISSION PROBLEM. TRANSMISSION WAS REPLACED TWICE WITHIN THE PAST 4 YEARS. CHECK ENGINE LIGHT CAME ON EVERY OTHER WEEK. DEALER WAS NOT HELPING WITH THE EXISTING PROBLEM. VEHICLE WAS PURCHASED NEW. BUT, IT WAS ONE ISSUE AFTER ANOTHER, AND VOLKSWAGEN WAS VERY EVASIVE IN RESPONDING TO THE PROBLEMS AT HAND. *AK

CONSUMER LOST POWER WHEN STARTING THE VEHICLE. ALSO, WHEN DRIVING VEHICLE HESITATED. THE IGNITION COIL WAS REPLACED AT LEAST TWICE ON RECALLS. MANUFACTURER TOLD THE CONSUMER TO CHANGE THE GASOLINE. HOWEVER, VEHICLE STILL OPERATED IN THE SAME MANNER. *AK

INTERMITTENTLY WHEN ATTEMPTING TO DEPRESS THE BRAKE PEDAL IT WENT TO THE FLOOR BY ITSELF. CONSUMER HAD TO PLACE FOOT UNDER THE BRAKE PEDAL TO RAISE IT OFF THE FLOOR. THIS PROBLEM OCCURRED NUMEROUS TIMES WHILE DRIVING. VEHICLE HAD BEEN TO DEALER ON SEVERAL OCCASIONS, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *AK

THE CLUTCH ON MY 2001 VW JETTA 1.8T WENT OUT SLL OF A SUDDEN. THE CAR WAS DRIVING COMPLETELY FINE (GEARS WEREN'T STICKY OR CLUTCH LOOSE) AND THEN ALL OF A SUDDEN THE CAR WOULD NOT GO INTO GEAR. I HAD IT TOWED TO THE LOCAL DEALERSHIP WHERE THEY QUOTED $1600 FOR REPAIR (NEW CLUTCH KIT AND FLYWHEEL). I HAD IT TOWED AGAIN TO A VW SPECIALIST AND HE SAID THE CLUTCHES ON THE NEW VW'S SHOULD LAST AT LEAST 100,000 (AND THAT IS FOR SOMEONE WHO EVEN RIDES THE CLUTCH, HE SAID IT SHOULD LAST EVEN LONGER). VW REFUSED TO PAY FOR THE REPAIRS (EVEN THOUGH I HAVE A WARRANTTY UNTIL 48,000 MILES) SAYING IT WAS DUE TO NORMAL WEAR AND TEAR. MY JETTA ONLY HAS 32,000 MILES. SO, WE HAD TO COVER THE REPAIRS OUT OF POCKET. *AK

BACK PASSENGER SIDE DISC BRAKE MAKING A HIGH PITCHED SQUEAL SOUND, NOT METAL ON METAL GRINDING. REAR PASSENGER SIDE CALIPER SEIZED AND NOT COMPLETELY RELEASING CAUSING THE SQUEALING NOISE, AND HEATING UP DISC BRAKE SO YOU CAN FRY EGGS AND BACON ON IT. PASSENGER SIDE REAR CALIPERS NEED TO BE REPLACED AS THE SERVICE DEPT. CANNOT KEEP IT FROM BINDING. BOTH REAR BREAK PADS ALSO REPLACED (BRAKE LINING). ALSO CHANGED BRAKE FLUID AS I WAS TOLD THAT IT WOULD HAVE BOILED CAUSED BY THE EXTREME HEAT DUE TO THE BRAKE PAD DRAGGING ON THE SIEZED CALIPER. APPARENTLY BOILED BRAKE FLUID WILL CONTAIN BUBBLES AND THIS CAN CAUSE A PROBLE IN THE BRAKE LINE. TOTAL COST, PARTS AND LABOUR $721.89. SOULD HAVE PURCHASED A CAMERY OR JAPANESE PRODUCT!*AK

THE CONSUMER HAS HAD ON GOING PROBLEMS WITH THE MASS AIR FLOW SENSOR CONTINUALLY FAILING. THE SENSOR HAS BEEN REPLACED THREE TIMES. EACH TIME THE SENSOR FAILED THE VEHICLE LOST POWER. THE CONSUMER RECEIVED A LETTER FROM VW OF AMERICA WHICH EXTENDED THE WARRANTY OF THE SENSOR TO 7 YEARS OR 70000 MILES ON JETTA'S FROM 1999 TO 2001. THE CONSUMER FEELS THIS IS AN IMPROPER SOLUTION TO THE PROBLEM. *AK *NM THE FRONT SEAT FRAMES CONTINUED TO BREAK. VW HAVE REPLACED THEM ON THE CONSUMERS VEHICLE 5-6 TIMES UNDER WARRANTY. *SC *JB

WHILE THE VEHICLE WAS TURNED ON OR OFF A LOUD NOISE WAS HEARD. VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

WHILE TURNING LEFT FROM A STOP SIGN AT ABOUT 5 MPH, THE RIGHT REAR TIRE SKIMMED A POTHOLE. THE PASSENGER SIDE CURTAIN AND SIDE IMPACT AIRBAGS DEPLOYED. I WAS THANKFUL I WAS NOT DRIVING AT A FASTER SPEED BECAUSE THE ENTIRE CAR FILLED WITH POWDERY SMOKE AND I COULD NOT SEE OUT MY WINDSHIELD FOR SEVERAL SECONDS. IN ADDITION THE NOISE STARTLED ME SO MUCH, I AM PRETTY SURE IT WOULD HAVE BEEN HARD TO CONTROL THE CAR AFTERWARDS HAD THIS HAPPENED ON THE HIGHWAY. I WAS ALSO THANKFUL MY INFANT SON WAS NOT IN THE CAR. MY RIGHT EAR WAS BOTHERING ME FOR ABOUT A DAY AND A HALF AFTERWARDS, I'M SURE HAD MY SON BEEN IN THE CAR, HIS SENSITIVE EARS MAY HAVE BEEN PERMANENTLY DAMAGED, NEVER MIND THAT IT WOULD HAVE TRAUMATIZED HIM. VOLKSWAGEN CLAIMS THE CODES THEY DOWNLOADED FROM THE CAR INDICATED A SIDE IMPACT OCCURRED AND THAT A "MARK" ON THE UNDERCARRIAGE VERIFIES THAT THE AIRBAGS DEPLOYED CORRECTLY. I'M PRETTY SURE THAT WITH 90K ON THE CAR THERE ARE SEVERAL "MARKS" ON THE UNDERCARRIAGE. CUSTOMER SERVICE AND THE DEALERSHIP WERE UNMOVED BY THE INCIDENT AND CLAIMED NO RESPONSIBILITY. CLAIM WAS FILED WITH METLIFE, WHO COVERED THE $3500 REPAIR BILL TO REPLACE THE AIRBAGS AND FRONT PASSENGER SEAT COVER. NO REPAIRS WERE REQUIRED TO THE CAR FRAME, UNDERCARRIAGE, AXLE, REAR TIRE ETC, YET STILL THEY CLAIM AN ACCIDENT OCCURRED!*AK

WHILE STARTING UP THE VEHICLE ENGINE CHECK LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THIS CAUSED THE VEHICLE TO STALL. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE IGNITION COIL NEEDED TO BE REPLACED. *AK

THE VEHICLE BURNS OIL EXCESSIVELY. I HAVE TO CONSTANTLY ADD OIL. EVERYTIME I'VE SPOKEN WITH THE DEALER HE JUST GAVE ME THE RUN-AROUND. THEY CONDUCTED 2 OIL CONSUMPTION TESTS BUT NEVER DID ANYTHING TO FIX THE PROBLEM. THE VEHILCE WAS PURCHASED IN NJ FROM DOUGLAS MOTORS. AT EVERY SCHEDULED SERVICE I COMPLAINED OF THE SAME PROBLEM BUT NOTHING WAS DONE TO FIX IT.*AK

1. & 2. WHILE APPLYING THE BRAKES THE BRAKE PEDAL IS DRAWN QUICKLY DOWN TO THE FLOOR, CAUSING THE VEHICLE TO STOP VIOLENTLY. SIMULTANEOUSLY WHEN THE PEDAL IS ALL THE WAY DOWN THERE IS A LOUD SOUND OF AIR WHOOSHING AND THE PEDAL COMES BACK TO THE NORMAL POSITION. 3. THE PROBLEM IS CAUSED BY A FAULTY POWER BRAKE BOOSTER. THIS IS A COMMON PROBLEM THAT I FOUND NUMEROUS POSTS REGARDING ON THE FORUMS AT WWW.TDICLUB.COM. MULTIPLE REPLACEMENT POWER BRAKE BOOSTERS ARE AVAILABLE AT ALL THE VW DEALER PARTS DEPARTMENTS I CALLED IN MY AREA WHICH LEADS ME TO FURTHER BELIEVE THIS IS A COMMON PROBLEM. READING FURTHER ON THE TDICLUB FORUMS IT WAS STATED THAT FAULTY POWER BRAKE BOOSTERS ARE ALSO RESPONSIBLE FOR BRAKES DRAGGING AND WEARING OUT PREMATURELY. THIS IS A HUGE POTENTIAL PROBLEM FOR VW OWNERS. *AK

WHILE DRIVING BRAKE LIGHTS MALFUNCTIONED. CONSUMER WAS INFORMED OF THIS BY A PASSING MOTORIST. THERE WAS A BRAKE LIGHT SWITCH RECALL 04V090000 ISSUED, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK