Page 3 of 7 · complaints 101–150 of 349

1999 Volkswagen Jetta complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Seat Belts › Front › Buckle Assembly
Filed Dec 15, 200368,000 milesMA

I OWN A 1999 1/2 VOLKSWAGEN JETTA. THE SEAT BELT MECHANISM ON THE DRIVER SIDE SEAT BROKE AND HAD TO BE REPLACED AT A SUBSTANTIAL COST OF MY OWN. THE PIECE THAT BROKE WAS THE BUCKLE WHERE THE BELT GETS INSERTED INTO. I WAS CURIOUS TO KNOW IF SEATBELTS HAVE LIFETIME WARRANTY WITH CARS. IF NOT, DOES THE VOLKSWAGEN JETTA HAVE A HISTORY OF SEAT BELT FAILURES? THANK YOU, [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System › Ignition
Filed Nov 26, 200330,000 milesRI

IGNITION COIL PACK ON VW JETTA, '99 NEW BODY. HINTS OF FAILURE BEGAN LONG BEFORE CROSS COUNTRY ROAD TRIP BUT DID NOT WARRANT A SERVICE. (IE, JERKS WHEN STARTING THE VEHICLE DURING HEAVY RAIN) AFTER ROAD TRIP, PROBLEM GREW IN SEVERITY, BROUGHT IN FOR SERVICE, AND REALIZED COIL PACK NEEDED REPLACEMENT. *LA

Power Train › Manual Transmission
Filed Oct 27, 200368,299 milesNC

PIN IN TRANSMISSION COMING OUT, CAUSING LEAK, REPLACED TRANSMISSION/CLUTCH DISK, PRESSURE PLATE AND THROWOUT BEARINGS. VW HONOR WARRANTY BECAUSE I WAS SECOND OWNER. ORIGINAL WARRANTY 100,000 OR 5YRS. DEALER STATED THEY NEVER SAW A PIN WORKED ITS WAY OUT THAT WAY. THEY THOUGHT VW SHOULD HAVE COVERED PROBLEM. MILLEAGE AT TIME 68,299 . *AK

Structure › Body › Bumpers
Filed Oct 10, 2003IL

PAINT ON REAR BUMPER OF 1999 VW JETTA'S CHIP & PEEL OFF ON MOST VEHICLES. REDUCES THE RESALE VALUE & APPEARANCE OF THE VEHICLE. *LA

Electrical System › IgnitionCrashFire
Filed Oct 8, 200360,000 milesMA

CHECK ENGINE LIGHT ON, CAR RUNS ROUGH WHEN WET. HAS ALWAYS. BRING IT IN FOR DIAGNOSTIC AND THEY SAY IT IS THE IGNITION COIL PACK. IT WAS REPLACED AND THE DAY AFTER SERVICE IS COMPLETED ON THE WAY TO WORK CHECK ENGINE LIGHT COMES ON AGAIN. BRING IT BACK IN AND AFTER ANOTHER DIAGNOSTIC HOOK UP AND ANOTHER $72 LATER NOW THEY SAY THERE ARE 2 MORE FAULTS. THE IGNITION WIRES NEED REPLACING AND THE LONG TERM FUEL TRIM IS RUNNING LEAN. I DO SOME RESEARCH ON LINE AND FIND OUT VW HAS HAD IGNITION COIL PROBLEMS AND HAD RECALLS ON 2001 AND 2002 MODEL YEARS AFTER A CLASS ACTION SUIT WAS FILED. I CONTACTED VW BEFORE I KNEW ABOUT THE CLASS ACTION SUIT AND THE PROBLEMS VW HAS HAD WITH THE IGNITION COIL PACKS AND WAS TOLD THAT THEY COULDN'T ASSIST ME. GO FIGURE. A COMPANY WHO HAS HAD THESE VERY SAME PROBLEMS IN THE PAST WITH OTHER MODELS AND YEARS ISN'T TAKING RESPONSIBILITY FOR DEFECTIVE PARTS. I AM VERY UNHAPPY WITH VW SERVICE, BOTH AT THE DEALER AND THERE HEADQUARTERS FOR NOT ACKNOWLEDGING THE PROBLEM AND FOR NOT TAKING RESPONSIBILITY. THERE IS AN ATTORNEY WHO IS DOING A CLASS ACTION INVESTIGATION INTO THE IGNITION COIL PAK PROBLEM. IT IS GG&D, GIRARD, GIBBS, AND DE BARTOLOMEO. THEY ARE BASED IN SAN FRANCISCO AND HAVE A WEB SITE. YOU CAN EMAIL THEM IF YOU'VE HAD ANY PROBLEMS WITH YOUR IGNITION COIL PACK NEEDING REPLACING. I THINK IT IS HORRIBLE THAT VW WON'T ADMIT OF ANY LIABILITY IN THIS MATTER ESPECIALLY SINCE THEY'VE HAD A CLASS ACTION SUIT ALREADY FOR OTHER YEARS. IT IS JUST TOO COINCI

Visibility › Power Window Devices and Controls
Filed Oct 4, 200372,000 milesMD

POWER WINDOWS ARE WINDING DOWN BY THEMSELVES AND HAPPENED TWICE (10/3/03-10/04/03). I GO OUTSIDE AND ALL THE WINDOWS ARE DOWN. IF SOMEONE STEALS MY CAR , THEN VW WILL HAVE TO BUY BE ANOTHER! *LA

Engine and Engine Cooling
Filed Aug 28, 200330,000 milesDC

FIRST: COIN HOLDER BROKE, NEXT, THE FUEL PUMP. AFTER THAT, THE CATALYTIC CONVERTER WENT. THE HEAT GAUGE GOES ON THE "I WILL WORK WHEN I WANT TO, AND I WON'T WHEN I DON'T" ATTITUDE. SPEAKING OF FRONT END BUMPERS, I'VE HAD MINE REPLACED AND FIXED 3 TIMES, STUPID ME, SHOULDN'T I KNOW BY NOW NOT TO GET SO CLOSE TO THOSE PARKING CURBS. NEXT, IT STARTED USING OIL, EVERY 1000 MILES, 1 QT, WENT TO DEALER, GAVE ME RUNAROUND, MECHANIC STANDING BY LISTENING, TOOK MY SIDE, REPLACED RINGS, SORRY, I DIDN'T KNOW ABOUT THE SITE SOONER SO I COULD TELL YOU ALL THIS.FIXED. MAYBE, HOPE. NOW, CAR DIES ON HIGHWAY FOR NO APPARENT REASON ABOVE SPEEDS OF 50+, MOMENTARILY, AND THEN STARTS AGAIN. THE DRINK HOLDER HAS NOW BROKEN, SON HAS TO PUT AA BATTERY ABOVE CASSETTE TO HAVE SOUND COMING FROM ALL SPEAKERS. EMERGENCY FLASHERS STARTED MAKING CRACKING NOISES, ELECTRICAL PROBLEMS?, NOT MY VW. AIR CONDITIONER QUIT WORKING 1 MONTH AGO. WENT TO MECHANIC TODAY, HE SAYS COMPRESSOR. HAVE YOU PRICED A COMPRESSOR? $840. DEALER ONLY PART,GO FIGURE, AREN'T THEY ALL. WIPERS ARE NOT GOOD, REPLACED 2 TIMES. SO GLAD I DON'T HAVE POWER WINDOWS AND AUTO TRANS. I READ WHAT SOMEONE WROTE, "I LOVE MY CAR". IT'S A [XXX] SHAME ISN'T IT ,THAT WE PUT THIS MUCH CONFIDENCE INTO A CAR DEALER TO BE THIS DISAPPOINTED. ALL VW JETTA'S SHOULD READ "MADE IN MEXICO" EMBLAZENED - I DON'T KNOW WHERE. IF CLASS ACTION SUIT FILED, POST HERE. I GOT A LEMON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B

Power Train
Filed Aug 27, 200365,000 milesNY

1999 VOLKSWAGEN JETTA EXPERIENCING TRANSMISSION PROBLEMS.*MR WHEN THE GEAR SELECTOR WAS PLACED IN REVERSE, THE REVERSE SYNCHRO FAILED AND AS A RESULT THE VEHICLE HAD NO REVERSE GEAR. WHEN THE VEHICLE WAS PURCHASED THE CONSUMER WAS TOLD THAT THE VEHICLE HAD A 10 YEAR/100,000 WARRANTY, BUT WHEN THE CONSUMER NOTIFIED THE DEALER OF THE FAILURE THE DEALER REFUSED TO MAKE THE REPAIRS UNDER WARRANTY. *NLM *JB

Electrical System
Filed Aug 27, 2003WA

VEHICLE'S ENGINE POWER WAS REDUCED WHILE DRIVING AND THE EPC LIGHT ILLUMINATED.*MR WHILE DRIVING THE EPC LIGHT ILLUMINATED AND THE VEHICLE'S SPEED WAS REDUCED FROM 60 MPH TO 20 MPH. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONSUMER THAT THERE WEREN'T ENOUGH COMPLAINTS TO LAUNCH AN INQUIRY. *NLM *JB

Engine and Engine Cooling
Filed Aug 22, 2003NY

ENGINE LIGHT ILLUMINATED AND VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DETERMINE THE PROBLEM. DEALER DID ATTEMPT TO REPAIR THE VEHICLE, BUT ENGINE LIGHT REMAINED ILLUMINATED AFTER THE REPAIR WAS DONE. CONSUMER HAS DOCUMENTATION ABOUT THIS AND OTHER SAFETY ISSUES IN THE VEHICLE. *AK

Visibility › Power Window Devices and Controls
Filed Aug 18, 200326,000 milesFL

MULTIPLE PROBLEMS: MAIN COMPLAINT 1. FAILURE OF WINDOW REGULATOR, DRIVER AND PASSENGER SIDE - SEVERAL TIMES ON EACH SIDE 2. THE CAR IS A 1999 AND I HAVE REPLACED THE BATTERY TWICE ONCE IN 2000 (BLEW UP) AND ONCE RECENTLY (8/2003) AND NOW STARTER MOTOR AND ALTERNATOR ARE FAILING. SOMETIMES THE GAS GAUGE WORKS AND SOMETIMES IT DOESN'T, SOMETIMES THE KEY LOCK/ALARM WORKS SOMETIMES IT DOESN'T AND HORN WORKS INTERMITTENTLY - ALL PROBLEMS SINCE 2000. THE CAR IS KNOWN TO LOCK/UNLOCK ITSELF. THE FENDER LINER AND FRONT GRILLS FELL OFF IN 2000. THE SUNROOF COVER AND THE SUNROOF HAVE BOTH FAILED ONCE. THE GAS TANK COVER FAILED TWICE. THE FRONT CLUTCH DROPPED OFF THE ENGINE WHILE DRIVING AT 24500 MILES AND THE DEALERSHIP DID NOT WORK WITH ME ON EXPENSES ($600 TO FIX). THE VW SYMBOL ON ALL 4 TIRES HAVE FALLEN OFF (ONLY IN PLACE WITH ADHESIVE).*AK

Steering › Hydraulic Power Assist System
Filed Aug 1, 200364,150 milesNY

ENGINE SHUT OFF COMPLETELY WHILE DRIVING ABOUT 40 MPH WITH NO WARNING. LOST POWER ASSISTED STEERING. *AK

Steering › Hydraulic Power Assist System
Filed Aug 1, 200361,258 milesNY

ENGINE SHUT OFF COMPLETELY WHILE DRIVING ABOUT 45 MPH WITH NO WARNING. LOST POWER ASSISTED STEERING.*AK

Engine and Engine Cooling
Filed Aug 1, 200366,000 milesIN

FOR THE SECOND TIME THE CONSUMER HAD TO REPLACE CRACKED AND BROKEN ENGINE MOUNT ON VEHICLE. THE CONSUMER IS UNAWARE OF WAY IT KEEPS OCCURRING. DEALER NOTIFIED. *MR *CB

Engine and Engine Cooling › Engine
Filed Jul 31, 2003WA

CONSUMER NOTICED THE EPC LIGHT CAME WHICH RESULTED IN THE VEHICLE LOSING POWER. PLEASE PROVIDE ANY FURTHER INFORMATION. *PH

Vehicle Speed Control
Filed Jul 29, 2003NY

SPEEDOMETER NEEDLE DOESN'T NOT READ THE CORRECT SPEED THAT VEHICLE IS TRAVELING. THE DEALERSHIP KNOWS THAT A PROBLEM EXISTS, BUT DOESN'T KNOW WHAT IS CAUSING IT.*AK

Visibility › Power Window Devices and Controls
Filed Jul 21, 2003WA

FRONT PASSENGER-SIDE POWER WINDOW HAS FALLEN INTO THE DOOR AND WILL NOT COME UP.*AK

Visibility › Power Window Devices and Controls
Filed Jul 13, 2003MD

REGULATOR ON DRIVER'S SIDE WINDOW BROKE AGAIN. RECENTLY REPAIRED CUP HOLDER FELL APART AGAIN. CAR SELF-LOCKS (LOCKS ME OUT OF MY CAR BY ITSELF) PLUS I PAID FOR NUMEROUS OTHER COMMON PROBLEMS LISTED BY OTHERS. VOLKSWAGEN NEVER TAKES CARE IF THEIR KNOWN PROBLEMS. CONSUMERS NEED TO GET TOGETHER & FILE CLASS ACTION SUITS!!!! *AK

Exterior Lighting › Brake Lights › Switch
Filed Jun 27, 2003KY

BRAKE LIGHT SWITCH REPLACED BECAUSE CEL ILLUMINATED INDICATING A FAILURE OF SAME. AFTER SOME TESTING, IT BECAME APPARENT THAT THE BRAKE LIGHTS WERE NOT ILLUMINATING APPROXIMATELY 9 OUT OF 10 TIMES THAT THE BRAKES WERE APPLIED. AT APPROXIMATELY THE SAME TIME, THE RIGHT TURN SIGNAL BEGAN ARCING. REPLACED THE RIGHT FRONT SIGNAL BULB DUE TO CARBON BUILDUP ON THE BULB. ALSO REPLACED THE TURN SIGNAL RELAY. RIGHT OUTER CV BOOT WAS FOUND TO BE LEAKING GREASE ON 5/22/2002 AND AGAIN ON 4/29/2003; IN BOTH CASES IT WAS REPLACED. BATTERY DIED ON 3/10/2003. ON 7/9/2002, THE CENTER REAR SEAT BELT BECAME STUCK IN ITS RETRACTOR AND WOULD NOT RELEASE. SEAT BELT ASSEMBLY WAS REPLACED. ON 10/1/2001, THE DRIVER'S FRONT WINDOW REGULATOR WAS REPLACED AFTER THE WINDOW FELL INTO THE DOOR WITHOUT WARNING. *JB

Engine and Engine Cooling › Engine
Filed Jun 23, 200330,000 milesCA

CHECK ENGINE LIGHT, POWER FAILURE ON DOOR LOCKS AND ALARM. *NLM

Visibility › Power Window Devices and Controls
Filed Jun 22, 2003100 milesNE

THE AUTO UP FEATURE OF MY 1999 VOLKSWAGEN JETTA DRIVER SIDE WINDOW HAS NOT FUNCTIONED PROPERLY SINCE I PURCHASED THE VEHICLE. OVER 50 PERCENT OF THE TIME, THE WINDOW DOES NOT STAY CLOSED. INSTEAD, IT AUTOMATICALLY RETRACTS. I COMPLAINED ABOUT THIS SEVERAL TIMES TO THE DEALER IN FARGO ND DURING THE TWO YEAR WARRANTY PERIOD ON THE CAR. THEY WERE NEVER ABLE TO DUPLICATE THE PROBLEM WHILE THE CAR WAS IN FOR SCHEDULED MAINTENANCE. THE PROBLEM CONTINUES TO THIS DAY. *NLM

Air Bags
Filed Jun 20, 2003NJ

VEHICLE EXPERIENCED SEVERAL RECALLS/ AND SEVERAL PROBLEMS: DOME LIGHT, VANITY MIRRORS, EMISSIONS PROBLEMS, ETC... *MR THE CONSUMER EXPERIENCED THE FOLLOWING PROBLEMS WITH: THE INTERIOR DOME LIGHTS, INTERIOR TRIM HAD COME LOOSE ON THE PASSENGER SIDE, THE PASSENGER VANITY MIRROR LIGHT DID NOT SHUT OFF, THE CUP HOLDER WAS JAMMED AND HAD BROKEN, THE DRIVER WINDOW SOUNDED AS IF AIR WAS COMING IN THE VEHICLE, THE GLOVE COMPARTMENT HINGES HAD BROKEN, THE AIR BAG LIGHT WOULD COME ON WHEN THE RADIO WAS TURNED OFF, THE SENSORS NEVER SEEMED TO WORK, THE OIL DIPSTICK HAD GIVEN ABNORMAL READINGS(SHOWING LOW WHEN OIL WAS JUST CHANGED), THE LEAN OXYGEN SENSOR WAS REPLACED, THE CHECK ENGINE LIGHT WAS INTERMITTENT BUT STAYED ON, AND THE CATALYTIC CONVERTER WAS REPLACED DUE TO NOISE WHICH ENDED AFTER THE REPAIR(THE CHECK ENGINE LIGHT HAD COME BACK ON). *SCC *JB

Electrical System › Ignition
Filed May 24, 200370,339 milesCA

I HAVE A 1999 VOLKSWAGEN JETTA. ON MARCH 24, 2003 MONDAY MORNING I WAS DRIVING WITH IN THE CITY IN SAN RAMON, CA AND SUDDENLY WITH A NOISE MY CAR STOPPED. MY ENGINE WON'T START AT ALL AFTER THAT AND IN THE END I HAD TO CALL AAA TO TOW MY CAR. AAA TOWED MY CAR TO THE NEAREST AUTO CENTER, WHERE AFTER THE COMPLETE INSPECTION "BOB AUTO TECH" TOLD ME THAT THE CRANK SHAFT OF MY CAR WAS BROKEN. I WAS SHOCKED AND SURPRISED TO HEAR THAT, AND I COULD NOT BELIEVE THAT. MY CAR IS ONLY 4 YEARS OLD, AND HAS ALWAYS BEEN TAKEN CARE OF BY ME BY REGULAR SERVICING AND OIL CHANGE AND ALWAYS AT VW AUTHORIZED DEALERSHIPS/WORKSHOPS. I ENDED UP PAYING UP BILLS WORTH $3194.82 FROM MY POCKET AS IT WAS NOT COVERED BY THE INSURANCE ALSO. I WOULD KINDLY REQUEST YOU TO LOOK INTO THE MATTER AND HELP ME WITH MY DISTRESS AND FINANCIAL PAIN. *NLM

Electrical System
Filed May 14, 2003VA

ALL THE POWER WINDOWS FAILED, THE DEALER REPLACED THE ELECTRICAL COMPONENTS. *JB

Electrical System › Ignition
Filed May 12, 200339,400 milesIN

WHILE DRIVING, THE ENGINE LIGHT ILLUMINATED. THE DEALER STATED THE IGNITION COILS NEEDED TO BE REPLACED. *JB

Visibility › Power Window Devices and Controls
Filed Apr 21, 200328,500 milesNJ

DRIVERS SIDE WINDOW (FIRST FRONT, THEN 1 WEEK LATER REAR) REGULATORS FAILED. CAR WAS LESS THAN THREE YEARS OLD AT TIME. COST ME ALMOST $1,000 THROUGH THE DEALERSHIP TO REPAIR. *JB

Latches/Locks/Linkages
Filed Apr 17, 2003DC

THE WINDSHIELD WIPERS WERE INTERMITTENT. THE DEALER STATED THE WIPERS WERE INCOMPATIBLE. THE WIPERS DID NOT WORK IN COLD WEATHER AND DID NOT HAVE THE PROPER SPEED IN WARM WEATHER. THE DRIVER SIDE WINDOW HAD FALLEN DOWN INTO THE DOOR, THE LOCKING MECHANISM HAD MALFUNCTIONED AND WAS REPLACED, THE METAL TRIANGLE PIECES ON THE DOORS HAD BEEN REPLACED, THE CRUISE CONTROL NEVER WORKED FROM PURCHASE, AND THE FRONT BRAKES HAD TO BE REPLACED. THE CONSUMER WOULD LIKE TO KNOW IF THERE WAS A RECALL ON THE WIPERS. (NO RECALL FOR WIPERS) MR SCC *JB

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Apr 14, 200398,433 milesPA

MAJOR GAS LEAK ON RECENTLY PURCHASED (USED) 1999 VOLKSWAGEN JETTA, ALSO NEEDED REPAIR TO LEFT FRONT SHOCK TOWER, CAUSES AND REASONS FOR NEED OF REPAIR UNKNOWN. *NLM

Electrical System
Filed Apr 8, 200324,476 milesNJ

THE VEHICLES SPARK PLUGS AND IGNITION COIL WERE REPLACED. THE CONSUMER WAS MADE AWARE THAT VW/AUDI RECALLED VARIOUS VEHICLES DUE TO FAULTY/DEFECTIVE IGNITION COILS AND THAT THE COILS EXPERIENCED HIGHER THAN NORMAL FAILURE RATES. CONSUMER REQUESTED REIMBURSEMENT. * MR *AK *NLM

Electrical System
Filed Mar 24, 200348,968 milesNJ

CAR HAS SEVERAL ELECTRICAL PROBLEMS. HAVE ALREADY SPENT ABOUT $1000 ON VARIOUS IGNITION RELATED REPAIRS AT THE DEALERSHIP. PART OF THE DASHBOARD LIGHTS DO NOT WORK, TRUNK CAN NOT BE OPENED FROM THE INSIDE. *JB

Air BagsCrash1 injured
Filed Feb 21, 200354,117 milesCA

I WAS INVOLVED IN A COLLISION AT ABOUT 40MPH AND THE AIRBAGS DID NOT DEPLOY. THE CAR RECEIVED MAJOR FRONT END DAMAGE AND HIT ALL 3 AIRBAG SENSORS. THE CAR IN FRONT OF ME HAD ITS AIRBAGS DEPLOY AND IT WAS A TOYOTA.

Vehicle Speed ControlCrash1 injured
Filed Feb 21, 2003CA

WHEN I SHIFT FROM REVERSE TO DRIVE THERE IS A 2 SECOND DELAY AND AT TIMES I CAN STILL BE ROLLING BACK AN ADDITIONAL 2-3 FT. ALSO MY VEHICLE WILL ACCELERATE W/O ME TOUCHING THE GAS. I HAVE TO HIT THE BRAKES AND AT TIMES THIS WILL NOT WORK. I WAS INVOLVED IN AN ACCIDENT WHEN I BRAKED AND MY JETTE ACCELERATED INTO THE BACK OF ANOTHER VEHICLE. PLEASE HELP.

Electrical System
Filed Feb 19, 2003OH

THE IGNITION COIL FAILED, WHICH CAUSED THE VEHICLE TO STALL.*JB

Power Train › Automatic Transmission
Filed Feb 3, 2003MA

WHILE DRIVING THE VEHICLE WOULD ACCELERATE MAKING IT HARD TO GAIN CONTROL. DEALER HAS BEEN NOTIFIED. PH

Vehicle Speed Control › Accelerator Pedal
Filed Jan 31, 2003MA

WHILE DRIVING AT ANY SPEED VEHICLE WOULD ACCELERATE AND LOSE CONTROL. *AK

Visibility › Windshield Wiper/Washer › Motor
Filed Jan 30, 200340,000 milesNY

VEHICLE'S WINDSHIELD WIPERS STOPPED WORKING INTERMITTENTLY IN INCLINING WEATHER WHICH MAKES VISIBILITY IMPOSSIBLE. DEALER NOTIFIED. TS WIPER MOTOR REPLACED. *TT

Electrical SystemCrash
Filed Jan 30, 2003FL

MY CHECK-ENGINE LIGHT HAS COME ON THREE TIMES SINCE LATE NOVEMBER. THE FIRST TIME IT WAS A CRACKED VACUUM HOSE. THE SECOND TIME (WITHIN TWO WEEKS OF FIXING THE FIRST PROBLEM) IT WAS THE MASS AIR METER. THE THIRD TIME, IT CAME ON 5 HOURS AFTER I WAS REAR-ENDED JANUARY 6TH BUT THE DEALER SAID IT WAS NOT RELATED TO THE ACCIDENT. THEY SAID IT WAS THE OXYGEN SENSOR. THE SERVICEMAN I SPOKE WITH AT THE DEALERSHIP SAID HE HAS NOTICED THAT THIS MODEL SEEMS SENSITIVE, CAUSING THE CHECK-ENGINE LIGHT TO COME ON SO FREQUENTLY. I'M FRUSTRATED THAT NONE OF THIS IS UNDER WARRANTY AND WITH THE FREQUENCY OF THESE OCCURRENCES.

Seat Belts › FrontCrashFire
Filed Jan 21, 2003MD

I WAS TRAVELING WAS TRAVELING ABOUT 15-25 MILES PER HOUR, WHEN I STRUCK THE CAR IN FRONT OF ME. THERE WAS NO DAMAGE TO CAN IN FRONT, ALTHOUGH MY HOOD AND BUMPER WAS DENTED. ALSO, MY DRIVER''S SIDE AIRBAG HAD DEPLOYED. NOT THINKING ANYTHING OF IT, I GOT OUT OF THE CAR TO INSPECT THE DAMAGE'WHEN I RETURNED TO THE CAR, I SAW A FIRE HAD IGNITED BY THE DRIVER''S SIDE SEAT BELT'(THIS STATEMENT WAS MADE TO THE FIRE DEPARTMENT AND POLICE AT THE TIME) WITHIN 10 TO 15 MINUTES, WHILE WAITING FOR THE FIRE DEPARTMENT THE ENTIRE CAR BURNED UP. I CONTACTED VW AFTER SEEING THE RECALL ON YOU WEBSITE AND NOTIFIED THEM THAT NO ONE HAD EVER CONTACTED BE ABOUT THE RECALL, THEY STATED THAT THERE WAS NOTHING THEY COULD DO ABOUT IT SINCE THE CAR WAS ALREADY 3 TO 4 YEARS OLD. I''VE PASSED ON ALL THE INFORMATION TO MY INSURANCE COMPANY AND HOPING THEY WILL SEEK REIMBURSEMENT FROM VW.

Service Brakes, Air › Disc › Caliper
Filed Jan 21, 2003NV

CALIPERS WERE STUCK ON AND RUINED THE BACK LEFT ROTOR ON MY VEHICLE.

Vehicle Speed Control › Accelerator Pedal
Filed Jan 16, 200380,000 milesMA

WHILE DRIVING VEHICLE GOT STUCK IN FULL THROTTLE AND ACCELERATED AT A HIGH SPEED. CONSUMER HAD TO PUT VEHICLE IN NEUTRAL TO DECREASE SPEED. THE DEALERSHIP INDICATED THAT THIS WAS CAUSED BY A FAILURE IN THE ENGINE CONTROL MODULE. PH

Suspension › Front › Shock Absorber
Filed Jan 14, 200341,000 milesFL

WHILE DRIVING SHOCKS FAILED, CAUSING VEHICLE TO HAVE A HARD BOUNCE. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS. *AK

Engine and Engine Cooling
Filed Jan 5, 200323,000 milesMN

CAR BURNS AT LEAST A QUART OF OIL BETWEEN EVERY OIL CHANGE - SERVICE DEPT CLAIMS THIS IS NORMAL - OIL FILLER CAP IS FULL OF YELLOW "FOAM" - OIL PRESSURE LIGHT RECENTLY CAME - CHECK OIL LEVEL AND FOUND IT NEEDED 2 1/2 QUARTS OF OIL - SERVICE DEPARTMENT CLAIMS THIS IS NORMAL

Air Bags › Frontal
Filed Dec 10, 2002CA

WHILE TRAVELING ABOUT 50MPH ON THE HIGHWAY WITHOUT PRIOR ANOTHER VEHICLE MADE A SUDDEN STOP AND THE VEHICLE IN FRONT CAUSED A CHAIN OF REACTION. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS

Service Brakes, Hydraulic
Filed Dec 5, 2002FL

REPORTING UNKNOWN PROBLEM WITH THE ABS BRAKES SYSTEMS. VEHICLE WOULD NOT STOP PROPERLY WHEN ARE APPLIED IN SUDDEN STOP. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Nov 25, 2002MS

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE THE ELECTRICAL WINDOWS. WHICH IT CAUSES THE WINDOWS NOT TO OPEN OR CLOSE. DEALER WAS CONTACTED AND STATED THAT IT WAS DESIGN PROBLEM. TS

Visibility › Power Window Devices and Controls
Filed Nov 5, 200259,000 milesVA

RIGHT REAR WINDOW FELL INTO DOOR WHEN POWERING IT DOWN AND THEN BACK UP. POWER MOTOR SOUNDS AS IF IT IS STILL WORKING, THEREFORE SUSPECT THE MECHANICAL CLIPS HOLDING THE WINDOW TO THE POWER MOTOR MUST HAVE FAILED. RESEARCH SHOWS THAT WINDOW CLIPS HAVE BEEN A PROBLEM FOR THIS MAKE AND MODEL. IN FACT, ON NOVEMBER 5, 2002 VW.COM WEBSITE WAS SHOWING A PRESS RELEASE EXPLAINING THAT WINDOW CLIPS WERE FAILING, AND VW WOULD BE SENDING LETTERS OUT TO 1999-2002 VW OWNERS ABOUT REPAIRING/REPLACING THE WINDOW CLIPS WITH REDESIGNED CLIPS (NOTE: THIS IS NOT A PART RECALL, BUT ONLY A LETTER TO OWNERS). IN ADDITION, MY FRONT RIGHT WINDOW OCCASIONALLY DOES NOT POWER ITSELF FROM OPEN TO FULLY CLOSED (IT STOPS HALF WAY). ASSUME THIS IS WELL KNOWN "POWER WINDOW VOLTAGE REGULATOR" PROBLEM THAT VW IS CURRENTLY COVERING THE REPAIRS FOR (BUT I CAN NEVER GET THE FAILURE TO REPEAT ITSELF WHEN I BRING IT INTO THE DEALERS SO THEY WONT AGREE TO TELL VW IT IS BROKEN UNTIL THEY ACTUALLY WITNESS THE FAILURE). ****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****769315. *AK *JB

Air Bags › Frontal
Filed Oct 28, 2002WI

CONSUMER STATES THAT THE VEHICLE WAS INVOLVED IN A FRONTAL AND A REAR COLLSION BY HITTING A DITCH AT 40-50 MPH. VEHICLE SPINS ON TWO OCCASION AND HIT THE RIGHT REAR TAIL LIGHT AND NEITHER AIR BAG DEPLOYED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. TS

Air Bags › FrontalCrash1 injured
Filed Oct 21, 200266,000 milesCO

VEHICLE WAS INVOLVED IN A COLLISION AT 40MPH, AND THE AIRBAGS FAILED TO DEPLOY.** *JB. *AK

Visibility › Windshield
Filed Sep 17, 2002AL

CONSUMER ON BEHALF OF DAUGHTER. IN MAY, THE LEFT FRONT WINDOW FELL DOWN INSIDE THE DOOR AND THE REGULATOR HAD TO BE REPLACED. THEY WERE INFORMED THAT THE WINDOW REGULATOR WAS A COMMON PROBLEM WITH THIS VEHICLE. *JG

Air Bags
Filed Sep 16, 2002AZ

THE AIR BAG INDICATOR LIGHT IN THE DASHBOARD CAME ON.THE DEALERSHIP TOLD ME IT WOULD BE ABOUT $700.00 TO REPAIR . I WAS INFORMED THAT WHILE THE LIGHT WAS ON THE AIR BAGS WOULD NOT FUNCTION.THE VEHICLE HAS NOT BEEN CRASHED AND IT WOULD APPEAR THIS IS A SAFETY ISSUE THAT VW SHOULD ADDRESS AND REPAIR.R.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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