Page 7 of 7 · complaints 301–349 of 349

1999 Volkswagen Jetta complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Engine and Engine Cooling › Engine
Filed Apr 3, 2000NY

OIL PAN CRACKED. *AK

Engine and Engine Cooling › Engine
Filed Mar 23, 2000NY

ENGINE HEAD GASKET BLEW OUT, SPARK PLUGS MELTED. HEAD GASKET AND SPARK PLUGS HAD TO BE REPLACED BY THE DEALERSHIP. ALSO, FRONT AXLE WAS BENT. WHEN CONSUMER DROVE AT APPROXIMATELY 50 MPH VEHICLE WOULD SHAKE . *AK

Air Bags › FrontalCrash1 injured
Filed Mar 17, 2000MO

IT WAS RAINING AND CONSUMER SLID INTO REAR END OF ANOTHER CAR AT 25MPH. HOOD BENT AND CAME THROUGH THE WINDSHIELD, THE WHOLE FRONT OF THE CAR HAD TO BE REPAIRED. UPON IMPACT, AIRBAGS DID NOT DEPLOY. *AK

Air Bags › FrontalCrash
Filed Mar 17, 2000MD

WHILE TRYING TO REDUCE SPEED BY DEPRESSING BRAKE PEDAL, VEHICLE CONTINUED TO TRAVEL CAUSING CONSUMER TO LOSE CONTROL, AND RESULTING IN A COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORTMATION.

Power Train › Automatic Transmission
Filed Mar 11, 2000CA

TRANSMISSION STILL HAS PROBLEMS THAT HAVE NOT BEEN FIXED SINCE THEY BEGAN. *AK

Unknown or Other
Filed Mar 10, 2000ME

THE CAR HAS BEEN IN THE DEALERS HANDS FOR 6 WEEKS. THEY HAVE ALL BUT SAID THIS A RECURRING PROBLEM WITH THIS MODEL. THEY HAVE TOLD US FOR 2 WEEKS THAT THE PART IS BEING SHIPPED. WE HAVE YET TO RECEIVE WORD OF THAT ACTUALLY HAPPENING. THIS SEEMS TO BE A TREMENDOUS PROBLEM, VIRTUALLY UNHEARD OF IN MY 40 YEARS OF DRIVING EXPERIENCE. THANKS DMF. NO SAFETY DEFECT LISTED WITHIN SUMMARY. *AK

Engine and Engine Cooling › Engine
Filed Mar 9, 2000NY

HIT DIP IN ROAD AT LOW SPEED, CHAFED OIL PAN WHICH CAUSED A ONE INCH SPLIT IN OIL PAN. *AK

Power Train › Automatic TransmissionCrash
Filed Mar 1, 2000MD

VEHICLE ROLLS FORWARD WHEN ON THE SLIGHTEST GRADE WHEN PUT IN REVERSE, IT TAKES 3-5 SECONDS TO ENGAGE AND EVEN AFTER IT ENGAGES IT WILL ROLL FORWARD. I ALMOST HIT A MOTHER AND CHILD WALKING INFRONT OF THE CAR WHEN IN A PARKING SPACE, THE SECOND TIME THE VEHICLE PLUNGED INTO A POLE CAUSING DAMAGE TO THE VEHICLE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 21, 2000WA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Power Train › Automatic Transmission
Filed Feb 17, 2000CA

WHEN VEHICLE IS PLACED ON AN INCLINE OR WHEN THE SURFACE IS NOT LEVELED, AND WHEN PLACING VEHICLE IN REVERSE, VEHICLE WILL ROLL ABOUT 2-3 FEET. CONSUMER HAS CONTACTED THE DEALER AND MANUFACTURER, PROBLEM REPAIRED. *AK.ET.

Visibility › Power Window Devices and Controls
Filed Feb 15, 2000VA

REGULATOR FAILED CAUSING PASSENGER SIDE WINDOW TO BE AJAR. NLM

Engine and Engine Cooling › Engine
Filed Feb 10, 2000OH

VEHICLE HAS EXCESSIVE ENGINE OIL CONSUMPTION AND LOSS OF COOLING AT THE SAME RATE, WHICH COULD CAUSE ENGINE FAILURE/FIRE AND AIR POLLUTION. OWNER HAS CONTACTED DEALERSHIP TWO TIMES ABOUT THE PROBLEM. ALSO, GEAR SELECTION AND ENGAGEMENT OF THE TRANSMISSION ARE SLOW TO RESPOND TO INPUT. DEALER SAYS THAT THESE PROBLEMS ARE NORMAL. *ML

Service Brakes, Hydraulic › Foundation ComponentsCrash
Filed Feb 10, 2000NY

LEFT FRONT BRAKES GRABBED. OTHER THREE FAILED TO WORK. TOOK VEHICLE TO DEALER AT LEAST 7 TIMES. EACH TIME BRAKES WERE REPLACED/REPAIRED. ALSO, AIR BAGS FAILED TO DEPLOY AFTER HITTING A DEER ON LEFT FRONT SIDE OF VEHICLE. FRONT GRILL WAS CRUSHED. INSURANCE COMPANY INDICATED VEHICLE WAS REPAIRABLE. *AK

Engine and Engine Cooling › Engine › GasolineCrash
Filed Feb 4, 2000NJ

WHILE TRAVELING NORTH ON THE NEW JERSEY TURNPIKE THE VEHICLE, WITHOUT PRIOR WARNING, SUDDENLY STALLED IN THE CENTER OF THREE LANES AND WOULD NOT RESTART. I WAS NOT ABLE TO MOVE THE CAR FROM THE CENTER LANE. SHORTLY AFTER I GOT OUT OF THE VEHICLE A TRACTOR TRAILER STRUCK THE REAR OF MY VEHICLE TOTALLY DESTROYING THE VEHICLE.*AK

Vehicle Speed Control › Accelerator Pedal
Filed Feb 3, 2000NY

DRIVER WENT TO PASS VEHICLE WHEN PEDAL GOT STUCK , VEHICLE ACCELERATED UP TO SPEEDS OF 80 MPH. BRAKES WOULD NOT OVERRIDE IT, AND WAS NOT ABLE TO CHANGE GEAR. SUDDENDLY ACCELERATOR PEDAL RESUMED POSITION AND VEHICLE ACTED AS NORMAL. DEALER HAS BEEN NOTIFIED. *AK

Steering › Column Locking › Anti-theft Device
Filed Feb 3, 2000MA

ALARM LED IS NOT FLASHING ON DRIVER'S DOOR. YH

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 2, 2000CA

CONSUMER HAD TO REPLACE BRAKES EVERY 25 MILES. FRONT DISC ROTORS WORE OUT. WHEN CONSUMER APPLIED BRAKES CAR SHOOK TERRIBLY. *AK

Power Train › Automatic Transmission
Filed Feb 1, 2000IN

POSSIBLE TREANSMISSION FAILURE HAS RESULTED IN THE VEHICLE GOING INTO A MODE WHERE IT REMAINS IN 3RD GEAR AND WILL NOT GO INTO OVER-DRIVE. THE RPM'S ALSO BECOME SPORADIC. NLM

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 30, 2000CT

I WAS DRIVING ON INTERSTATE 91 ON THE EVENING OF JANUARY 21ST WHEN THE CAR BEGAN TO SLOW DOWN EVEN THOUGH I WAS PRESSING ON THE GAS PEDAL. I WAS ABLE TO GET IT OFF THE EXIT AND THINKING THAT I MAY NOT HAVE HAD ENOUGH DIESEL ADDITIVE, I NURSED IT TO A TRUCK STOP AT THE BASE OF THE EXIT AND ADDED ENOUGH ADDITIVE FOR 75 GAL. AFTER 3 MINUTES THE CAR DIED AND NEEDED TO BE TOWED. IT WAS TOWED TO A VW DEALER AND THEY CONTACTED VW. THE VW REP SAID THAT THERE WAS A SERVICE BULLETIN OUT AND DIRECTED THE DEALER TO DRILL OUT THE CHECK VALVE ON THE FUEL SENDING UNIT. I PICKED THE CAR UP ON WEDNESDAY THE 19TH AND DROVE IT WEDNESDAY AND THURSDAY. ON FRIDAY, I HAD DRIVEN FOR ABOUT 1/2 HOUR ON INTERSTATE 91 AND THE CAR DID THE SAME THING. I COASTED TO THE BREAKDOWN LANE AND THE CAR STALLED. ONCE AGAIN IT COULD NOT BE RESTARTED. IT WAS TOWED TO GENE LANGAN VW IN GLASTONBURY. THIS IS A VERY DANGEROUS DEFECT THAT COULD RESULT IN AN ACCIDENT IF THE DRIVER CANNOT SAFELY NEGOTIATE THE VEHICLE OFF OF THE HIGHWAY. WHEN I SPOKE WITH VW ROADSIDE ASSISTANCE ON THE EVENING OF JANUARY 21ST, THEY SAID THAT THEY WERE GETTING HUNDREDS OF CALLS ABOUT THE 1999 DIESELS JUST DYING AFTER PROLONGED PERIODS OF DRIVING. APPARENTLY THIS PROBLEM IS MORE WIDESPREAD THAN JUST MY VEHICLE. I WOULD APPRECIATE YOUR INVESTIGATING THIS PROBLEM WITH THE 1999 JETTA DIESELS. THANK YOU. *AK

Structure › Body › Bumpers
Filed Jan 11, 2000FL

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Exterior Lighting › Headlights
Filed Dec 17, 1999NY

HEADLIGHTS ARE AIMED INCORRECTLY. THIS CAUSES POOR VISIBILITY FOR NIGHT TIME OPERATION. DRIVER CANNOT SEE FAR ENOUGH AHEAD TO DRIVE PROPERLY. FIRST IT WAS ONLY ONE LIGHT, NOW SINCE DEALER HAS REPAIRED, PROBLEM OCCURRED WITH OTHER HEADLIGHT. *AK

Fuel System, Other
Filed Dec 15, 1999MA

GAS GAUGE FAILED TO REGISTER CORRECT AMOUNT OF FUEL. TAKEN VEHICLE TO DEALER & INFORMED BY MECHANIC A NEW INSTRUMENT PANEL NEEDED TO BE ORDERED. MECHANIC ORDERED PART & CONTACTED OWNER. AFTER ARRIVING, PARTS WERE NOT AVAILABLE FOR REPAIRS. *AK

Visibility › Glass, Side/Rear
Filed Dec 8, 1999CO

WHILE VEHICLE WAS PARKED WITHOUT THE IGNITION RUNNING REAR WINDOW EXPLODED, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

Unknown or OtherCrash
Filed Dec 5, 1999CT

NO SUMMARY

Engine and Engine Cooling › Engine › Gasoline
Filed Dec 3, 1999NY

WHILE DRIVING 55MPH VEHICLE SUDDENLY AND UNEXPECTEDLY STALLED AND DIED WITHOUT WARNING DUE TO BROKEN BOLT. DEALER WILL INSPECT AND REPAIR THE VEHICLE. *AK

Seat Belts › Front › Buckle Assembly
Filed Nov 24, 1999FL

DRIVER SIDE SEAT BELT RELEASE BUTTON DOES NOT RELEASE, CAUSING THE DRIVER TO BE TRAPPED IN THE SEAT, CONSUMER ALSO HAVING PROBLEMS WITH THE BRAKES. WHEN MAKING A NORMAL OR GRAUDAL STOP, THE BRAKES TRAVEL TO THE FLOORBOARD, CAUSING EXTENDED STOPPING DISTANCE. CONSUMER HAS CONTACTED THE DEALER. SEAT BELTS HAVE BEEN TAKEN CARE OFF. *AK

Air Bags › FrontalCrash1 injured
Filed Nov 18, 1999NY

VEHICLE WAS INVOLVED IN FRONTAL COLLISION AT 35-40 MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK

Engine and Engine Cooling › Engine
Filed Nov 18, 1999CA

VEHICLE EXPERIENCING PROBLEM WITH OIL BURNING (ONE QUART) EVERY 750 MILE.; DEALER NOTIFIED ON SEVEN OCCASIONS. TESTS WERE PERFORMED AND CONSUMER WAS INFORMED THAT NOTHING COULD BE FOUND, AND THAT IT WAS NORMAL. SEEKING NHTSA FOR INFORMATION ON THIS MATTER. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Oct 21, 1999CD

WHILE ON I-95 BETWEEN TWO EXITS THE RIGHT REAR PASSENGER'S SIDE TIRE EXPLODED AND PUNCTURED A WHOLE IN THE GAS TANK. DEALER TOLD CONSUMER THAT CONSUMER WAS RESPONSIBLE THAT MUST HAVE RUN OVER SOMETHING. *AK

Visibility › Glass, Side/Rear
Filed Oct 14, 1999NY

ENGINE CHECK LIGHT STAYS ON, INDICTATING A DEFECT. VEHICLE WILL STALL WHILE BEING DRIVEN, CASUING A SAFETY HAZARD. DEALER CANNOT DETERMINE CAUSE OF DEFECT. ALSO, WHEN SLIGHTLY OPENING REAR WINDOWS, VEHICLE WILL VIBRATE. *AK

Suspension › Front
Filed Sep 23, 1999MA

THE CAR BOTTOMS IN THE FRONT-RIGHT SIDE OUT WHEN 4 PASSENGERS ARE IN THE CAR AND YOU TRAVEL OVER RELATIVELY SMALL BUMPS IN PAVEMENT. THIS HAS HAPPENED 3 TIMES OVER THE LIFE OF THIS NEW CAR (APPROXIMATELY 4 MONTHS). THE WEIGHT OF THE OCCUPANTS WAS NO MORE THAN 600 POUNDS, AND THE SPEED AT THE TIMES OF INCIDENT WERE ALL UNDER 30MPH. AT THE CARS 10,000 CHECKUP, I ASKED THE DEALER TO INSPECT, AND HE REPORTED THAT SUBSTANTIAL DAMAGE HAS RESULTED TO THE SUB-FRAME. SINCE THAT TIME, IT HAS HAPPENED AGAIN. AT ALL TIMES, THE CAR WAS OPERATED UNDER NORMAL DRIVING CONDITIONS (DAYLIGHT, LOW SPEED, WITHIN VEHICLE WEIGHT LIMITS, AND ON NORMAL PAVEMENT). I NOW AM SCARED TO DRIVE WITH 4 PASSENGERS. IS THIS POSSIBLY BECAUSE THE CAR IS A DIESEL AND THEREFORE WEIGHS MORE? HAVE YOU HEARD OF THIS COMPLAINT? THANK YOU.

Engine and Engine Cooling › Engine
Filed Sep 20, 1999DC

THE VEHICLE HIT A POTHOLE AND IT PUNCTURED THE OIL PAN, ALLOWING OIL TO LEAK FROM THE VEHICLE. DEALER SAID OIL PAN NEEDED TO BE REPLACED. *AK

Air Bags › FrontalCrash
Filed Sep 20, 1999NY

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AFTER BEING REARENDED BY ANOTHER VEHICLE AND THE AIRBAGS DID NOT DEPLOY. THE VEHICLE IS BEING REPAIRED BY THE DEALER . THE MANUFACTURER WILL BE NOTIFIED. *AK

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Sep 15, 1999NJ

THE HEADLIGHT WIRING HARNESS BURNS OUT WHILE VEHICLE IS BEING DRIVEN. DEALER HAS REPLACED ONE HEADLIGHT SOCKET, AND OTHER HEADLIGHT IS CURRENTLY NON-FUNCTIONAL.*AK

Engine and Engine Cooling › Engine
Filed Sep 14, 1999CA

WHILE DRIVING AT 70 MPH AND WITHOUT PRIOR WARNNG, ENGINE FAILED, AND CONSUMER LOST POWER. CONSUMER WAS IN THE THIRD LANE, AND THE VEHICLE SHUT DOWN . ALSO, ENGINE VALVES DROPPED STRAIGHT THROUGH THE ENGINE ON THE OTHER SIDE WHILE IN MOTION, AND VEHICLE VIBRATED. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Sep 10, 1999IL

FUEL IS LEAKING INTO THE PASSENGER COMPARTMENT. THE DEALER HAS ISNPECTED THE VEHICLE . MANUFACTURER HAS BEEN NOTIFIED. *AK

Air Bags
Filed Aug 6, 1999IL

WHILE DRIVING DOWN THE ROAD AIRBAG LIGHT COMES AND SHUTS DOWN THE AIRBAG SYSTEM.CONTACTED DEALER AND MANUFACTURER. *AK

Seat Belts › Front › Anchorage
Filed Aug 4, 1999MA

UPON FOLDING REAR SEAT DOWN, THE MIDDLE SAFT BELT LOCKS IN PLACE AND BECOMES INOPERABLE. I'M AWARE OF SEVERAL OTHER PEOPLE WITH 1999 JETTA THAT HAVE THE SAME PROBLEM.

Vehicle Speed ControlCrash
Filed Jul 13, 1999CT

WHEN PULLING INTO A PARKING LOT VEHICLE WOULD NOT STOP EVEN THOUGH DRIVER PUSHED BRAKE PEDAL TO FLOOR. VEHICLE ACCELERATED UPHILL, CRASHING INTO A TELEPHONE POLE. VEHICLE WAS TOTALLED. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Jun 22, 1999KS

VEHICLE WAS INVOLVED IN A HEAD-ON COLLISI0N, IMPACT AT APPROXIMATELY 30 MPH. ABS BRAKES FAILED TO OPERATE,CAUSING VEHICLE TO SLOW DOWN BUT NOT STOP. SEAT BELT ON DRIVER'S SIDE FAILED TO LOCK IN PLACE, CAUSING CONSUMER TO SUSTAIN A HEAD INJURY FROM HITTING WINDSHIELD. ALSO, AIR BAGS DID NOT DEPLOY. DEALER / MANUFACTURER NOTIFIED. *AK

Air Bags › FrontalCrash1 injured
Filed Jun 9, 1999GA

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 40MPH AND AIRBAGS DID NOT DEPLOY. DRIVER SUSTAINED MINOR INJURIES. MANUFACTURER HAS BEEN NOTIFIED. *AK

Vehicle Speed Control
Filed Jun 7, 1999NY

WHILE DRIVING T VEHICLE WILL ACCELERATE TO HIGH SPEEDS UPON RELEASE OF THE BRAKES. DEALER HAS BEEN CONTACTED. *AK

Power Train › Automatic Transmission
Filed May 28, 1999CA

WHEN DRIVING 35-40 MPH UP A HILL THE VEHICLE WILL NOT ACCELERATE, IT WILL DOWNSHIFT ON FLAT SURFACE. PLEASE GIVE ANY FURTHER DETAILS. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed May 26, 1999MA

FUEL IS LEAKING FROM THE FUEL TANK. THE DEALER HAS INSPECTED VEHICLE. *AK

Air Bags › FrontalCrash2 injured
Filed May 11, 1999TX

CROSSING AN INTERSECTION ANOTHER VEHICLE RAN A RED LIGHT & BROADSIDED VOLKSWAGEN.DRIVER'S SIDE AND PASSENGER'S SIDE AIR BAGS DID NOT DEPLOY. INVESTIGATOR & VOLKSWAGEN PERSONNEL INSPECTED VEHICLE. VEHICLE BELOW THRESHOLD FOR AIR BAG DEPLOYMENT. DRIVER AND PASSENGER SUSTAINED MULTIPLE INJURIES. *AK

Electrical System
Filed Mar 26, 1999TX

ELECTRICAL SYSTEM MALFUNCTIONED, CAUSING THE INTERIOR LIGHTS AND INSTRUMENT LIGHTS TO GO ON AND OFF, AFFECTING VISIBILITY AND MAY RESULT IN AN ACCIDENT. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK

Air Bags › FrontalCrash2 injured
Filed Feb 24, 1999TX

WHILE VEHICLE WAS MOVING FROM A GREEN LIGHT ANOTHER VEHICLE CROSSED THE RED LIGHT, STRICKING CONSUMER'S VEHICLE ON THE RIGHT FRONT PASSENGERS SIDE WHERE NONE OF THE AIR BAGS DEPLOYED, NOT PROTECTING PASSENGER AND *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 27, 1999PA

ENGINE DIED WHILE DRIVING SLOWLY. MIL AND GENERATOR LIGHTS CAME ON. TOOK TWO TRIES TO START ENGINE AGAIN, THEN VEHICLE OPERATED NORMALLY. THIS IS THE SECOND OCCURRENCE IN A WEEK AND A HALF. DEALER WAS UNABLE TO FIND A PROBLEM AFTER THE FIRST FAILURE. *AK

Seat Belts › Front › Buckle AssemblyCrash2 injured
Filed Dec 7, 1998WA

CONSUMER WAS INVOLVED IN A COLLISION IN WHICH THE SHOULDER AND LAP BELT DISENGAGED OR UNBUCKLED, CAUSE UNKNOWN. DEALER REPLACED COMPLETE SEAT BELT ASSEMBLY WHICH HAS NOT REMEDIED THE PROBLEM. THE BUCKLE CONTINUES TO UNLOCK. *AK.ET.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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