Page 2 of 7 · complaints 51–100 of 349

1999 Volkswagen Jetta complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Engine and Engine Cooling › Engine › Diesel
Filed May 3, 2005143,000 milesMD

FITZGERALD OF ANNAPOLIS FAILED TO REPLACE THE STRETCH BOLTS WHEN THEY CHANGED THE TIMING BELT AT 40K MILES. AT 130K MILES, THE BOLTS GAVE AND THE ENGINE FELL OUT OF THE CAR. I REPAIRED THIS AND CONTINUED TO DRIVE THE CAR. AT 140K THE MOUNTING BRACKET ON THE ENGINE BLOCK SNAPPED AND THE ENGINE FELL OUT AGAIN. THE CAR NOW NEEDS A NEW

Visibility › Power Window Devices and Controls
Filed Apr 30, 200586,000 milesOH

1999, VOLKSWAGEN, JETTA WOLFSBURG EDITION. FRONT AND BACK PASSENGER SIDE POWER WINDOWS WILL NOT GO DOWN; BACK DRIVER'S SIDE WINDOW FELL DOWN INTO DOOR. PASSENGER'S SIDE WINDOWS WAS STUCK IN THE UP POSITION COULD REPRESENT A HAZARD SHOULD THERE BE A WRECK AND THE WINDOWS COULD NOT BE LET DOWN. DRIVER'S SIDE REAR WINDOW FELL DOWN INTO THE DOOR WAS A SECURITY RISK, NOT ONLY FOR BEING ABLE TO SECURE THE CAR, BUT FROM SOMEONE BEING ABLE TO ENTER THE CAR WHILE DRIVING. VOLKSWAGEN HAD A SERVICE ORDER TO REPAIR THE KNOWN DEFECTIVE MECHANISM IN THE LATE MODEL 1999 CARS AND LATER, BUT IT DID NOT COVER THE EARLY 1999 MODELS, EVEN THOUGH IT WAS THE SAME PROBLEM AND DEFECTIVE PARTS. NEITHER THE DEALER ON LORAIN AVENUE IN NORTH OLMSTED CLEVELAND, OHIO NOR VOLKSWAGEN OF AMERICA WILL REPAIR THE DEFECT WITHOUT CHARGE TO THE CONSUMER.*AK

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Apr 4, 2005MD

COMPLAINT REGARDING RECALL WORK APPOINTMENT. ***NO ANSWER REQUIRED***. *MR THE CONSUMER WAS TOLD THE WORK WOULD BE COMPLETED, HOWEVER THE DEALER CALLED THE CONSUMER AND TOLD HIM THERE WERE NO MORE PARTS AVAILABLE. THE CIGARETTE LIGHTER DID NOT WORK. *JB

Seat Belts › Rear/Other1 injured
Filed Mar 15, 200558,000 milesCA

1) SEAT BELT!!! CENTER SEAT BELT IN BACK SEA DOES NOT WORK. VW REFUSED TO FIX EVEN THOUGH THIS IS A BIG SAFETY ISSUE! 2) MUSTY SMELL FROM A/C!! IT HAPPENS EVERY SUMMER. I TREAT IT WITH LYSOL BUT THAT ONLY LASTS A WEEK. HAS IT DONE PROFESSIONALLY, THAT ONLY LASTED ONE MONTH. 3) WINDOW REGULATORS NOT WORKING. DRIVER SIDDE WINDOW WILL ONLY GO ALL THE WAY UP OR ALL THE WAY DOWN. NOTHING IN BETWEEN. 4) GLOVE BOX LATCH BROKE. 5) RUBBERCOATING IS RUBBING OFF OF ALL HANDLES.*AK

Fuel System, Diesel
Filed Feb 22, 200540,000 milesPA

DRIVER NOTICED FLUID LEAKING FROM UNDERNEATH THE VEHICLE. IT WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE DIESEL PUMP NEEDED TO BE REPLACED, AND REPLACED IT THREE TIMES. HOWEVER, THE PROBLEM RECURRED. *AK

Equipment
Filed Feb 15, 200554,700 milesCA

THE WINDOW REGULATORS HAVE A TENDENCY TO BREAK. THIS IS THE SECOND TIME THIS HAS HAPPENED. I WAS TOLD THAT THEY ARE PLASTIC AND IT IS COMMON KNOWLEDGE THAT THEY BREAK FREQUENTLY.

Vehicle Speed Control › Accelerator Pedal
Filed Feb 6, 200590,000 milesMI

WHILE DRIVING AT ANY SPEED, UNDER ANY ACCELERATION, ACCELERATOR PEDAL FAILS AND THE VEHICLE'S THROTTLE DOES NOT RESPOND. ONCE WHILE DRIVING 70 MPH ON THE E-WAY, VEHICLE BEGAN DECELERATING AS IF GAS PEDAL WERE NOT DEPRESSED AND I HAD TO QUICKLY PULL OVER TO SHOULDER TO AVOID BEING STRANDED IN THE MIDDLE OF E-WAY. ANOTHER TIME I PULLED OUT INTO HEAVY TRAFFIC AND ACCELERATOR PEDAL FAILED, NEARLY CAUSING A SERIOUS ACCIDENT. BOTH TIMES, EPC LIGHT ILLUMINATED IN DASH CLUSTER - I WAS ABLE TO RESET THE PROBLEM BY SHUTTING VEHICLE OFF AND RESTARTING ENGINE. DEALER DIAGNOSED A FAILED VALVE IN THE THROTTLE BODY. WHEN I ASKED THE SERVICE WRITER IF THIS WAS A COMMON PROBLEM, HE REPLIED "WELL, NOT ALL OF THEM FAIL." TO ME THIS IMPLIES A WIDESPREAD PROBLEM. I CONTACTED VW AND THEY WOULD OFFER NO ASSISTANCE IN REPLACING A PART THAT CONTROLS THE THROTTLE - THIS SHOULD NEVER FAIL! VW ALSO WOULD NOT HELP ME WHEN I WENT THROUGH 3 BRAKE SWITCHES (PART NOW SUBJECT TO RECALL). VEHICLE NEEDS NEW THROTTLE BODY. PART IS APPROX. $800 + LABOR. WHY WOULD THE THROTTLE FAIL ON A VEHICLE WELL UNDER 100,000 MILES? PRIMARY SYSTEMS (BRAKING, ACCELERATING) SHOULD NEVER FAIL WITHOUT WARNING. THIS IS DANGEROUS AND UNACCEPTABLE. *JB

Electrical System › Wiring
Filed Jan 5, 2005NJ

THE SPEEDOMETER, ODOMETER AND TACHOMETER HAD BECOME INOPERATIVE. *SC THE CONSUMER WAS REFUSED SERVICE BECAUSE THE VEHICLE WAS OUT OF WARRANTY. *TC

Suspension › Rear › Axle › Spindle
Filed Dec 15, 2004FL

VEHICLE HIT A POT HOLE, CAUSING THE TIRE TO GO FLAT. TIRE WAS CHANGED, BUT THE TIRE LEANED INWARD INTO THE VEHICLE. RESULTS SHOWED THAT THE REAR AXLE BROKE WHEN TAKEN VEHICLE TO THE DEALER. VEHICLE WAS REPAIRED AT CONSUMER'S EXPENSE.*AK

Suspension
Filed Dec 12, 2004NC

MID-1999 VOLKSWAGEN INTRODUCED THE JETTA IV SERIES. THE COILS SUSPENSION SPRINGS ON THE 4-CYLINDER TDI DIESEL ARE TOO TALL AND TOO SOFT, LEADING TO EXTREME OVER STEER AND BODY ROLL IN CURVES AND EXTREME INTOLERANCE FOR WIND TURBULENCE AT HIGHWAY SPEEDS CREATED BY NATURE, TRACTOR TRAILERS AND (EVEN) SMALL CARS. THIS IS (NEARLY) AN ADMITTED DEFECT, AS VOLKSWAGEN OFFERS A SPRING UPGRADE KIT FOR 4-CYLINDER JETTAS IN ITS AFTERMARKET CATALOG! NESTLED RIGHT THERE BETWEEN THE CUSTOM KEY FOBS AND FLOOR MATS! FURTHERMORE, REVIEWS OF THE 2005 MODEL REVEAL A COMPLETE OVERHAUL TO THE SUSPENSION SYSTEM. I HAVE TRIED TO CORRECT THE PROBLEM WITH STIFFER AND WIDER TIRES, TO NO AVAIL. THEY NEED TO BE TAKEN TO TASK ON THIS ISSUE. I AM REPORTING TODAY, AS IT IS ONLY MODERATELY WINDY AND (YET) I HAVE HAD DIFFICULTY MAINTAINING STABILITY AT HIGHWAY SPEEDS. THIS COULD BE AN UNDETECTED FACTOR IN MANY INCIDENTS.*JB

Air Bags › FrontalCrash1 injured
Filed Nov 26, 2004NC

MY FRIEND HAD AN AUTOMOBLE ACCIDENT LAST WEEK AND HIS CAR'S AIRBAGS DID NOT DEPLOY HE DID HIT THE GUARDRAILS HEAD-ON AND THE AIR BAGS NEVER DEPLOYED HE WANTED ME TO CHECK TO SEE IF THERE HAS BEEN A RECALL ABOUT THIS HIS CAR WAS A VW JETTA '99 I'M SURE THE CAR WAS TOTALED IN THIS WRECK . *AK

Electrical System
Filed Sep 24, 2004MD

HAZARDS WILL CEASE TO FLASH AFTER BEING ON FOR APPROXIMATELY A MINUTE. MUST TURN OFF THEN ON AGAIN, BUT STILL STOPS WORKING. I HAVE NOT REPAIRED THE PROBLEM, YET.*AK

Engine and Engine Cooling
Filed Sep 14, 200438,000 milesPA

CHECK ENGINE LIGHT CAME ON AND STAYED ON WHILE DRIVING. DEALERSHIP HAS SERVICED THE VEHICLE TWICE IN WHICH THEY HAVE CLEANED THE THROTTLE . THIS PROVIDED A TEMPORARY SOLUTION, BUT THE LIGHT CAME BACK ON WITHIN AN HOUR. A MECHANIC INDICATED THAT THIS WAS AN INTERMITTENT PROBLEM THAT COULD NOT BE REPAIRED.*AK

Structure › Body › Door › Hinge and Attachments
Filed Sep 13, 2004NY

UPON STARTING VEHICLE THE CONSUMER NOTICED THAT THE ENGINE RAN FOR A FEW SECONDS THEN STALLED. *AK THE CONSUMER WAS TOLD THAT NOTHING WAS WRONG WITH THE VEHICLE. THE PROBLEM WAS ONGOING. A "TOO RICH CODE," AND THE PURGE VALVE WAS REPLACED. THE REPAIR ATTEMPTS FOR THE VACUUM LEAKS, OXYGEN SENSORS, THE RICH RUNNING OF THE ENGINE, MASS AIR FLOW SENSOR AND CONNECTOR. THE CONSUMER WAS INFORMED THAT THE PART WAS OUT OF STOCK. THERE WAS A VACUUM LEAK AND THE INTAKE BOOT HAD COME OFF, THE DOOR HINGES WERE LOOSE, AND NOISE HAD COME FROM THE STARTER MOTOR DUE TO AN INTERNAL SHORT. *SC

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Sep 13, 2004NY

THE CHECKING ENGINE LIGHT ILLUMINATED AND THE ENGINE BEGAN TO HESITATE. *NM THE MECHANIC FOUND SERVICE CODE STORED FOR FUEL TRIM. *SC THE MECHANIC REPLACED A DEFECTIVE MASS AIR FLOW SENSOR. THE SIGNAL LIGHT BULB WAS REPLACED, BECAUSE IT BLINKED VERY FAST. *JB

Electrical System › 12v/24v/48v Battery › Cables
Filed Aug 27, 2004600,450 milesNJ

BATTERY EXPLOSION. *AK

Visibility › Power Window Devices and Controls
Filed Aug 24, 2004MA

MY 1999 VW JETTA WOLFSBURG HAS MAJOR PROBLEMS WITH THE AUTOMATIC WINDOW MECHANISMS. 3 OF THE 4 WINDOWS HAVE FAILED FOR ONE REASON OR ANOTHER. THIS IS A FAULTY DESIGN, AND VW WILL ONLY COVER THE FRONT 2 WINDOWS.*AK

Visibility › Power Window Devices and Controls
Filed Aug 16, 200480,000 milesPA

THE WINDOW REGULATORS HAVE BEEN REPLACED ON 5 OCCASIONS. TWICE ON THE SAME TWO WINDOWS AND NOW TWO DIFFERENT WINDOWS ARE DEFECTIVE. *JB

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Aug 9, 200490,000 milesGA

O2 SENSOR & MASS AIR FLOW SENSORS WERE REPLACED AS PART OF A COMPAIGN AFTER THEY WENT BAD. LESS THAN 2 YEARS LATER, O2 SENSOR HAS GONE BAD AGAIN. VW REFUSES TO REPLACE SAYING IT'S OUT OF WARRANTY. COMPLAINED THAT SENSORS WERE REPLACED AT THE VERY START OF THE COMPAIGN LONG BEFORE LETTERS WERE EVER SENT OUT AND THAT I COULD HAVE RECEIVED THE OLD SENSOR. VW WAS UNABLE TO PROVIDE ANY PROOF THAT THE REPLACEMENT SENSORS WERE THE UPDATED SENSORS AND THEY REFUSED TO COVER THE ADDITIONAL REPAIR. NEW SENSOR LASTED LESS THAN 2 YEARS/40000MILES.*AK

Visibility › Glass, Side/Rear
Filed Aug 6, 2004VT

CONSUMER SAYS THAT THE REAR DRIVER SIDE WINDOWS DO NOT ROLL DOWN. CONSUMER CONTACTED THE DEALERSHIP. *AK

Power Train › Automatic Transmission
Filed Aug 5, 200477,681 milesMA

I WAS DRIVING UP 24 NORTH, DRIVING APPROXIMATELY 70 MILES PER HOUR. WHILE IN THE FAST LANE, MY ABILITY TO ACCELERATE JUST STOPPED. MY ENGINE CONTINUED TO RUN, HOWEVER, MY CAR WOULD NOT MOVE. FORTUNATELY, I WAS NOT DRIVING ON THIS HIGHWAY DURING RUSH HOUR SO I WAS ABLE TO COAST OVER TO THE BREAK DOWN LANE. VOLKSWAGEN DIAGNOSED THAT THE TRANSMISSION FAILED IN MY CAR. MY CONCERN IS THAT THERE WERE ABSOLUTELY NO WARNING SIGNS OR INDICATIONS THAT THIS PART WAS GOING TO FAIL. HAD I BEEN ON THIS HIGHWAY DURING A BUSIER TIME OF THE DAY, MY CAR COULD HAVE CAUSED A SERIOUS ACCIDENT DUE TO THE FAULTY PART.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 4, 200469,200 milesVA

THE CAR WILL TURN ON, BUT WHEN I PRESS ON THE BRAKES AND TRY TO TAKE THE CAR OUT OF PARK IT WILL NOT MOVE, AND THE EPC LIGHT COMES ON. *AK

Visibility › Power Window Devices and Controls
Filed Aug 3, 200484,000 milesNC

POWER WINDOW ON DRIVERS SIDE WILL NOT GO DOWN DUE TO BAD REGULATOR AND POSSIBLE MOTOR. THIS IS THE 4TH WINDOW TO HAVE THIS PROBLEM ON THIS CAR. INOPERABLE WINDOW, COMPROMISE THE SAFETY OF ANY PERSON(S) IN VEHICLE. EXAMPLE:IN CASE OF FIRE THEY MAY NOT GET OUT, EXAMPLE : IN CASE OF ASSAULT THEY MAY NOT BE ABLE TO ROLL WINDOW UP. *AK

Electrical System › Ignition
Filed Aug 3, 200458,000 milesPA

WHILE DRIVING AT ANY SPEED VEHICLE SHUT DOWN. *AK

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Aug 3, 2004VA

CHECK ENGINE LIGHT REPEATEDLY COMES ON DUE TO MALFUNCTION OF O2, MASS AIR FLOW SENSORS. *AK

Visibility › Power Window Devices and Controls
Filed Jul 27, 200463,024 milesWI

WINDOW REGULATOR ON 1999 1/2 VW JETTA BROKE TWICE, AND DEALER CHARGED $87.00 FOR PART THAT MAY LAST ANOTHER 2,000MILES. PART SHOULD BE RECALLED AND FIXED FOR GOOD.*AK

Vehicle Speed Control › Accelerator Pedal
Filed Jul 9, 2004NY

WHILE IN NEUTRAL CONSUMER DEPRESSED THE GAS PEDAL AND VEHICLE WOULD NOT GAIN SPEED. CONSUMER APPLIED FORCE AND PUMPED THE GAS PEDAL AND VEHICLE WOULD NOT ENGAGE. *AK

Steering › Linkages › Knuckle › Spindle › Arm
Filed Jul 7, 200434,383 milesCA

I BOUGHT THE CAR IN AUGUST 2003, I NOTICED A REPAIR DOCKET FROM PREVIOUS OWNER FOR LEFT LOWER BALL JOINT AND LEFT TIE ROD ASSEMBLE W FRONT END ALIGNMENT ON 5/29/03 AT 34383 MILES. I HAD A LOT OF NOISE UNDER THE ENGINE. VW CAPISTRANO CHECKED IT OUT AND SAID IT WAS DRIVER SIDE BALL JOINT. I BOUGHT CAR FROM A FORD DEALER WHO DID NOT WANT ANYTHING TO DO WITH IT. FINALLY, VW CAPISTRANO FORCED THEIR HAND AND PROCESSED IT THROUGH MY THEN CURRENT WARRANTY. AT THE TIME, I HAD 45K MILES ON THE CAR. I THOUGHT IT SHOCKING THAT A CAR SO YOUNG SHOULD HAVE SUCH A MAJOR PROBLEM (FOR THE SECOND TIME). WHEN I PICKED CAR UP, A COUPLE OF DAYS LATER, I HEARD A LOUD CRUNCHING NOISE IN THE FRONT LEFT HAND SIDE OF THE MOTOR OR WHEEL. I THOUGHT NOTHING OF IT, DROVE IT ANOTHER 5000 MILES, HAD TO REPLACE 4 TIRES, AND ASKED THE TIRE TECH TO CHECK IT OUT. HE SAID IT WAS THE STEERING KNUCKLE AND IT WAS IN BAD SHAPE. I CONTACTED VW WHO SAID, BAD LUCK, IT'S ONLY COVERED FOR 24K MILES OR 2YEARS. I AGAIN AM SHOCKED, FIRSTLY BECAUSE THAT'S IMPOSSIBLE ONE OF THESE SHOULD GO OUT SO EARLY, ADDED TO THAT, IF THE BALL JOINT WAS REPLACED, THEN ISN'T THE STEERING KNUCKLE, MOVED IN SOME WAY SHAPE OR FORM, SO THERE SHOULD BE SOME SORT OF RECOURSE. THIS CAR IS A LEMON, HOWEVER, CA LAW STATES IT ISN'T. I WAS RIPPED OFF BY THEODORE ROBBINS IN COSTA MESA AND WOULDN'T RECOMMEND ANYONE BUY FROM THEM, THEY WERE SUSPECT FROM DAY ONE ONCE I DROVE MY CAR FROM THEIR LOT. ALSO, THE BACK RIGHT SEAT BELT IS FIXED TO THE SEAT AND IS

Structure › Body › Bumpers
Filed Jul 7, 20041,000 milesFL

WHEN PARKING AGAINST A CONCRETE PARKING STOP, IF YOU PULL THE FRONT TIRES ALL THE WAY TO THE STOP WHEN YOU BACK OUT YOU JUST ABOUT PULL THE ENTIRE BUMPER OFF. THIS HAPPENED ONLY A COUPLE MONTHS AFTER WE BOUGHT THE CAR. WE PULLED INTO THE PARKING SPOT NOT THINKING ANYTHING OF IT. WE OWNED SIMILAR SIZED CARS BEFORE. THE GRILLWORK POPS OUT AND SNAPS BACK IN. WE LOST TWO OF THE THREE PIECES OF GRILLWORK FROM NOT REALIZING THAT THEY DO COME OUT WHEN YOU SIMPLY PARK YOUR CAR. THE FIRST I MENTIONED THE INCIDENT TO THE SERVICE TECH HE SAID I GUESS THEY DON'T HAVE THOSE PARKING STOPS IN GERMANY. THE SECOND TIME I MENTIONED IT THE SERVICE TECH SAID YOU HAVE TO REMEMBER THIS IS A COMPACT CAR AND YOU DON'T HAVE TO PULL ALL THE WAY IN. I BELIEVE THE NEWER JETTA MODELS HAVE MORE CLEARANCE THAN THE "TROUBLED JETTAS" DO.WE HAVE SOMEWHAT GOTTEN USED TO NOT PULLING IN SO FAR BUT NOT ALL THE TIME. WE ALSO REFUSE TO GET IT REPAIRED AT OUR EXPENSE. *AK

Visibility › Glass, Side/Rear
Filed Jun 29, 200496,445 milesAL

DRIVERS WINDOW FELL TO THE BOTTOM OF THE DOOR WHILE THE LOCAL DEALERSHIP HAD THE CAR CHANGING OIL, FILTER, ETC. THEY WILL NOT FIX IT EVEN THOUGH INSPECTION OF THE FAILED PART CLEARLY INDICATES INADEQUATE DESIGN......PLASTIC CLIPS FAILED RELEASING THE CHANNEL GUIDES AND ALLOWING THE WINDOW GLASS TO FALL TO THE BOTTOM OF THE DOOR.*AK

Structure
Filed Jun 24, 200420,000 milesCA

WHEN IT RAINED THE FLOOR OF THE VEHICLE BECAME WET. THE OWNER TOOK THE VEHICLE TO THE DEALER. THEY FIXED IT AND TOLD THE OWNER THERE WAS NO GUARANTEE THAT THE REPAIR WOULD RESOLVE THE PROBLEM. *JB THE VEHICLE WAS RETURNED TO THE DEALER BECAUSE THE FLOORBOARD CONTINUED TO GET WET WHEN IT RAINED. THE DEALER HAS NOT PROVIDED A PERMANENT SOLUTION. *NM

Exterior Lighting › Brake Lights › Switch
Filed Jun 8, 2004MO

CONSUMER RECEIVED NHTSA RECALL 04V096000 CONCERNING BRAKE LIGHT SWITCH. AFTER HAVING THE REPAIRS DONE VEHICLE STALLED, AND THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON.*AK

Exterior Lighting › Brake Lights › Switch
Filed Jun 8, 200474,274 milesNJ

RECALL NOTICE FOR CHECK/ REPLACE BRAKE LIGHT SWITCH.*MR THE FAULTY BRAKE LIGHT SWITCH CAUSED THE EMERGENCY BRAKE LIGHT TO REMAIN ON. THE VEHICLE WAS TAKEN TO A REPAIR SHOP THREE TIMES BUT THEY WERE UNABLE TO FIX THE PROBLEM (VOLKSWAGEN JETTA). THE DEALER WAS FINALLY ABLE TO IDENTIFY THE PROBLEM AND INFORMED THE CONSUMER IT WOULD COST $6000. THE CONSUMER TOOK THE VEHICLE ELSEWHERE FOR REPAIRS BECAUSE THE SERVICE DEALER'S STAFF SUDDENLY BECAME RUDE. *NM

Engine and Engine Cooling › Cooling System
Filed Jun 4, 2004CA

THE THERMOSTAT HOUSING NEEDED TO BE REPLACED DUE TO COOLANT LEAKAGE. THIS PART HAD TO BE REPLACED TO PREVENT COOLANT LOSS. I HAD TO PURCHASE THE PART AND PAY TO HAVE IT REPLACED.*AK

Visibility › Power Window Devices and Controls
Filed Jun 1, 2004117,700 milesPA

I WAS DRIVING HOME FROM WORK. IT WAS A NICE DAY SO I HAD THE FRONT WINDOWS OPEN PART WAY. WHEN I HIT THE EXPRESSWAY, I DECIDED TO PUT THE WINDOWS UP. WHEN I HIT THE SWITCH FOR THE PASSENGER WINDOW, I HEARD THE SOUND OF PLASTIC BREAKING. I LOOKED OVER AND SAW THE PASSENGER WINDOW FALL INTO THE DOOR. I DROVE HOME AND REMOVED THE PANEL TO FIND A COUPLE OF BROKEN PLASTIC CLIPS IN THE BOTTOM OF THE DOOR. I HAVE NOT CONTACTED VOLKWAGEN YET, BUY APPARENTLY THIS IS AN ONGOING PROBLEM THAT VOLKSWAGEN REFUSES TO RECALL.*AK

Suspension › Front › Macpherson Strut
Filed May 28, 200420,000 milesIL

STRUTS (FRONT) NEEDED TO BE REPLACED AT OWNERS EXPENSE AFTER WARRANTY EXPIRED IN SPITE OF THE FACT THAT THE PROBLEM WAS REPORTED TO THE DEALER AT THE TIME OF DELIVERY OF THE CAR (WELL WITHIN THE WARRANTY PERIOD). THE REPORT OF PROBLEMS WAS IGNORED BY THE DEALER AND NOT EVEN RECORDED AS A COMPLAINT UNTIL AFTER THE WARRANTY HAD EXPIRED. WHEN THE DEALER DIAGNOSED THE PROBLEM (AFTER THE WARRANTY HAD EXPIRED) THEY INDICATED THAT THE CAR MUST BE IMMEDIATELY REPAIRED FOR SAFETY REASONS. THIS SAFETY PROBLEM EXISTED BEGINNING FROM THE TIME OF DELIVERY. THE DEALER AND VW HAVE REFUSED TO ADDRESS THE COST RELATED TO THIS ISSUE. *LA

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed May 27, 200469,950 milesMN

THE CARS TRANSMISSION DID NOT LOCK IN THE PARK POSITION AND ROLLED IN THE CURB JUST MISSING ANOTHER CAR. THE AUTOMATIC TRANSMISSION SAFETY(FOR THE PARK POSITION) LOCK FAILED AND WILL NOT ALLOW ME TO PLACE THE CAR IN PARK. *MR

Visibility › Power Window Devices and Controls
Filed May 21, 2004DC

I OWN A 1999 VOLKSWAGEN JETTA. I HAVE NOW HAD TO REPLACE THE WINDOW REGULATOR ON 2 OCCASIONS. A QUICK SURVEY OF THE INTERNET SHOWS THAT THIS IS NOT AN UNUSUAL REPAIR.*AK

Engine and Engine Cooling › Engine › Diesel
Filed May 15, 2004101,000 milesVA

I HAVE A NEW 1999 VW JETTA TDI AND I KEEP HAVING PROBLEMS WITH BREAKING OIL PANS. THERE IS A PROBLEM WITH THE GROUNG CLEARANCE WITH THE CAR. I AM ON MT 3RD OIL PAN AND GOING ON THE 4TH. *AK

Electrical System › Ignition
Filed Apr 21, 200475,000 milesNJ

MY 1999 JETTA IV (GLS VR6) NEEDED A NEW COIL PACK AT 75,000 MILES (ROUGH OPERATION IN WET WEATHER; ENGINE LIGHT FINALLY TURNED-ON). I HAVE READ THAT THE REPLACEMENT OF THE COIL PACK ON THE 1999 JETTA'S IS EXTREMELY COMMON. A RECALL ON THIS PART HAS BEEN ISSUED FOR THE 2000 AND 2001 VEHICLES, BUT NOT FOR THE 1999. I ALSO READ THAT SOME INDIVIDUALS MAY BE IN PURSUIT OF OBTAINING LEGAL ACTIONS TO RESOLVE MATTERS. THE PART AND LABOR IS EXPENSIVE. PLEASE ADVISE ON WHETHER A RECALL FOR THE 1999 COIL PACK OF JETTA VEHICLES WILL BE ACKNOWLEDGED?*A

Vehicle Speed Control › Accelerator Pedal
Filed Apr 21, 200475,500 milesNJ

WHILE DRIVING AT VARIOUS SPEEDS: THE VEHICLE LOSES SPEED CONTROL (ACCELERATION PEDAL NON-RESPONSIVE), THE EPC SENSOR LIGHT TURNS ON, AND THE ENGINE LIGHT TURNS ON. WITHOUT SPEED CONTROL I MUST QUICKLY MANEUVER TO THE SHOULDER TO AVOID OBSTRUCTION OF FREE-FLOWING TRAFFIC. IF I SHUT THE ENGINE OFF AND TURN IT ON AGAIN, THE VEHICLE REGAINS SPEED CONTROL UNTIL THE NEXT OCCURRENCE (THERE IS NO PATTERN). MY MECHANICS HANDHELD COMPUTER HAS IDENTIFIED AN INTERMITTENT PROBLEM WITH THE THROTTLE BODY , WHICH IS A BY-WIRE SPEED CONTROL SYSTEM. HAVING READ SIMILAR COMPLAINTS ON THE WEB, I SUSPECT THAT THIS MAY BE A COMMON PROBLEM WITH THIS SPEED CONTROL DEVICE THAT COSTS ALMOST $700 TO REPLACE (EXCLUDING LABOR).*AK

Vehicle Speed Control
Filed Apr 16, 2004CA

WHILE DRIVING 75 MPH VEHICLE STALLED. THROTTLE SPEED SENSOR LIGHT FLASHED ON THE DASHBOARD FOR A MINUTE AND WENT OFF. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE THROTTLE SPEED SENSOR NEEDED CLEANING. *AK

Electrical System
Filed Apr 9, 2004IL

THE COIL PACK ON THE 1999 JETTA'S ON MORE THAN A NUMBER OF VEHICLES HAVE NEEDED TO BE REPLACED. A RECALL ON THIS PART HAS BEEN ISSUED FOR THE 2000 AND 2001 VEHICLES. MORE THAN A DOZEN OF INDIVIDUALS I HAVE PERSONALLY SPOKEN TO HAVE HAD THE SAME PROBLEM WITH THE 1999 JETTA AND MAY BE IN PURSUIT OF OBTAINING LEGAL ACTIONS TO RESOLVE MATTERS. THE PART AND LABOR CAN EASILY COST OVER $600 TO REPLACE. PLEASE ADVISE ON WHETHER A RECALL FOR THE 1999 COIL PACK OF JETTA VEHICLES WILL BE ACKNOWLEDGED?*AK

Visibility › Power Window Devices and Controls
Filed Apr 8, 2004FL

BOTH MY PASSEGER SIDE WINDOW AND THE REAR WINDOW OF THE PASSENGER SIDE DOES NOT WORK - I HEARD THERE WAS A RECALL BUT I CAN NOT FIND ANY INFORMATION. *AK

Seat Belts › Rear/Other
Filed Mar 14, 200450,090 milesGA

THE CENTER REAR SEATBELT LOCKED UP AND WILL NOT RELEASE, WAS TOLD BY DEALER AND VW CUSTOMER SERVICE THAT THIS IS EXTREMELY COMMON, I WAS ADVISED I CAN EITHER PAY THE $200 + TO GET IT REPAIRED OR ELSE CUT IT AND NOT USE IT. *AK

Exterior Lighting › Headlights
Filed Mar 12, 2004ND

WHILE DRIVING TO WORK, MY HEADLIGHTS, DASHLIGHTS, HEATER/DEFROST, ALL WENT OUT AND MY E-BRAKE LIGHT CAME ON. DO TO THE CONDITIONS AND THE COLD, MY WINDSHIELD FOGGED UP EXTEMEMLY QUICKLY AND MADE IT DIFFICULT TO DRIVE. THIS HAS HAPPENED MANY TIMES SINCE, ALMOST ON A DAILY BASIS. I FIGURED OUT LATER ON, THAT BY MOVING THE IGNITION SWITCH AROUND, EVERYTHING WENT BACK TO NORMAL. I HAVE NOT CONTACTED THE DEALER ABOUT THIS DUE TO MY MILITARY SCHEDULE. I AM DEPLPYED RIGHT NOW AND AM PLANNING TO CONTACT THE DEALER IN FARGO AS SOON AS I RETURN.*AK

Vehicle Speed Control
Filed Jan 23, 200465,000 milesMA

I WAS DRIVING MY 1999 VW JETTA AT HIGHWAY SPEEDS, AND IT SUDDENLY BEGAN TO ACCELERATE. I SHIFTED THE CAR INTO NEUTRAL, AND THE ENGINE CONTINUED TO REV TO THE REDLINE. I THEN TAPPED THE GAS PEDAL AND THE THROTTLE RELEASED. MY WIFE HAD THE SAME PROBLEM ON A SIDE ROAD. THE CAR BEGAN TO ACCELERATE, AND SHE APPLIED THE BRAKES BUT COULD NOT STOP THE CAR. SHE TURNED THE IGNITION OFF AND WAS ABLE TO STOP SAFELY USING THE EMERGENCY BRAKE. *LA

Vehicle Speed Control
Filed Jan 21, 200443,000 milesCA

WHILE DRIVING VEHICLE STALLED UNEXPECTEDLY AND THEN ENGINE REVVED. *AK

Service Brakes, HydraulicCrash
Filed Jan 15, 200453,000 milesOH

2 DAYS AFTER WE PURCHASE THE CAR A BRAKE SHOE BRAKET CAME OFF AND WAS RUBBING THE REAR ROTOR. JULY, 3 WINDOWS WENT BAD, 2 WERE THE WIRING AND 1 WAS THE MOTOR. OCTOBER THE FRONT WHEEL BEARING NEEDED REPLACED PLUS WHEEL ALIGNMENT. SEPTEMBER THE EXHUAST BROKE OFF BEHIND THE CATALYTIC CONVERTER I HAD IT FIXED MYSELF. THE EXHUAST HAD ALSO BROKE OFF 6 MONTHS EARLIER IN FRONT OF THE MUFFLER BUT I FIXED IT. ONE WINDOW THAT THEY FIXED IN JULY 2002 WENT BAD AGAIN IN JUNE OF 2003 AND NEEDED FIXED. THE REAR BRAKE ON THE SAME WHEEL THAT THEY FIXED IN JANUARY OF 2001 HAS GONE BAD NOW. I'M DONE WITH THIS CAR. IT'S BEEN IN THE SHOP MORE THEN I HAVE EVER HAD ANY CAR COMBINED. THANKS

Seat Belts › Rear/Other
Filed Jan 6, 2004OH

REAR PASSENGER'S SEAT BELT BROKE. AFTER PUTTING THE SEAT IN THE RECLINING POSITION A PIN BROKE WHICH CONTROLLED THE RELEASING OF THE SEAT BELT, SAID THE DEALER. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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