1998 Volkswagen Cabrio

Routine

Owners filed 21 complaints about this vehicle with federal regulators, most often about the structure › body › roof and pillars. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Structure › Body › Roof and Pillars3
000
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip2
202
Engine and Engine Cooling › Engine2
000
Electrical System › Ignition › Switch2
000
Visibility › Sun/Moon Roof Assembly1
000
Tires1
100
Structure › Frame and Members1
000
Structure › Body1
000
Power Train › Automatic Transmission1
000
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings1
000

1 safety recall

Part 573 reports
Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap02V026000
Filed Jan 25, 2002487,284 vehiclesVolkswagen Of America,inc

Defect. ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.

Risk. FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.

Remedy. DEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION PROTECTION IN THE EVENT OF TIRE DISINTEGRATION. OWNER NOTIFICATION BEGAN JUNE 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

What owners reported

Newest filings
Structure › Frame and Members
Filed Nov 2, 2009IL

1998 VOLKSWAGEN CABRIO GLS FRONT WINDSHIELD HEADER HAS RUSTED AND NO LONGER CAPABLE OF SUPPORTING THE WEIGHT OF THE VEHICLE. *NJ THE CONSUMER HAD TO INCUR THE COST OF HAVING THE FRONT WINDSHIELD REPLACED AFTER THE FRONT WINDSHIELD CRACKED BECAUSE OF THE DEFORMITIES IN THE WINDSHIELD HEADER. THE VEHICLE WAS EXAMINED BY AN AUTO REPAIR SHOP AND THEIR CONCLUSION WAS THAT THE FRONT WINDSHIELD WAS NO LONGER SAFE ENOUGH TO PROTECT THE OCCUPANTS IN THE EVENT OF A ROLL OVER SINCE THE FRAME HAD RUSTED OUT. THE SUPPORT WAS A STRUCTURAL ISSUE AND A VEHICLES FRAME SHOULD NOT RUST OUT.(LAWYER WROTE IN ON BEHALF OF CLIENT) *JB

Power Train › Automatic Transmission
Filed Apr 6, 200546,000 milesCA

MANUFACTURER TOLD ME THAT THE CAR CAN LURCH FORWARD, FROM 1ST GEAR TO 3RD GEAR, CAUSING AN ACCIDENT DUE TO A BAD TRANSMISSION (CAR HAS ONLY 46,100 MILES, WHICH LEADS ME TO BELIEVE THAT THE TRANSMISSION IS FAULTY AND DEFECTIVE, AND SHOULD BE WARRANTY, AND REPLACED BY THE MANUFACTURER, EVEN IF THE CAR IS 7 YEARS OLD).*AK

Engine and Engine Cooling › Engine
Filed Jan 5, 200585,000 milesVA

WHILE CONSUMER WAS DRIVING THE OIL LIGHT CAME ON. CONSUMER PLACED OIL INTO THE VEHICLE, AND OIL LIGHT CAME ON AGAIN. CONSUMER DROVE THE VEHICLE TO THE DEALER, AND IT WAS DISCOVERED THAT ENGINE WAS DEFECTIVE, AND NO OIL WAS IN THE BOTTOM OF THE ENGINE.*AK *NM

Structure › Body › Roof and Pillars
Filed Nov 22, 2004FL

THE CONVERTIBLE TOP RIPPED ABOVE THE REAR WINDOW. THE CONSUMER CONTACTED THE MANUFACTURER AND THE DEALER AND WAS TOLD THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER TOLD THE OWNER THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. PROVIDE FURTHER DETAILS. *JB.....THE DEALER STATED THIS CAR OF DIFFERENT YEARS WAS RECALLED. CONSUMER FOUND MANY COMPLAINTS OF SAME TEAR/RIP IN RAG AT SAME SPOT. THE MATERIAL THE ROOF WAS MADE OFF DISTINTEGRATED A SA FEW YEARS WENT BY. THE VEHICLE WAS NOISY AND POTENTIALLY DANGEROUS BY NOT HAVING A SECURE ROOF. *AK

Visibility › Sun/Moon Roof Assembly
Filed Oct 5, 2004NY

CONVERTIBLE TOP SHREDDING. HUGE RIPS ALL OVER IT. CLASS ACTION SUIT FILED IN CALIFORNIA. THE MANUFACTURER WOULD LIKE ME TO OBTAIN AN ATTORNEY OR PAY FOR HALF THE REPAIR COSTS. HOWEVER, THOSE INCLUDED IN THE CLASS ACTION WILL BE ABLE TO GET THEIRS REPLACED.*AK

Electrical System
Filed Aug 31, 200490,000 milesOH

1) NO KNOWN EVENT LEADING TO THIS RADIO SYSTEM FAILURE. 2) RADIO SUDDENLY AND INEXPLICABLY MOVED FROM NORMAL 'ON' TO MAXIMUM BLARING VOLUME WITH NO ONE TOUCHING IT... AND COULD NOT BE CHANGED, TURNED OFF, OR ALTERED IN ANY WAY. RADIO CONTROLS HAD NO EFFECT, EVEN TURNING OFF THE AUTO AND REMOVING THE KEYS DID NOT SHUT OFF RADIO. DRIVING SUDDENLY BECAME DANGEROUS AND NEARLY IMPOSSIBLE AS THE NOISE WAS DEAFENING AND TOTALLY DISTRACTING. I COULD NOT HEAR MY TEENAGE SON IN THE SEAT NEXT TO ME (NOT NECESSARILY A BAD THING)... BUT COULD SEE WELL ENOUGH THAT HE WAS LAUGHING HIS HEAD OFF (AN ANNOYING IRRIATATION THAT DID NOT HELP!) :) AFTER 15 - 20 MINUTES AND SOME MILES OF TORTURED DRIVING, THE RADIO WENT SILENT ON IT' S OWN. 3) NO CORRECTIVE ACTION TAKEN YET. *AK

Engine and Engine Cooling › Engine
Filed May 21, 2004FL

WITH LESS THAN 75000 MILES, MY VEHICLE HAS HAD THREE DEFECTIVE WATER PUMPS REPLACEMENTS. THE SERVICE MAN AT VW HAVE COMMENTED THAT THIS APPEARS TO BE A BAD DESIGN AND WARRANTED THE PART. HOWEVER, THIS DOES NOT PROVIDE ME WITH ANY LONG TERM SOLUTION. I HAVE LOGGED A TROUBLE TICKET WITH VW AMERICA REQUESTING THAT THEY PROVIDE A RESOLUTION OR EXTEND THE WARRANTEE BEYOND 100000 MILES. *AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Apr 14, 2004IN

IN REF TO NHTSA CAMPAIGN ID NUMBER : 02V026000 THE VW DEALER IN INDIANAPOLIS REFUSES TO ACKNOWLEDGE THE EXISTENCE OF THIS RECALL AGAINST MY 1998 VW CABRIO. I CHECKED THE SUPPLEMENTAL RECALL LIST FILED WITH NHTSA DATED JUNE 2, 2003 AND FOUND THAT MY VIN [XXX] IS INCLUDED. HOW CAN I GET VW TO HONOR THE RECALL? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Back Over Prevention › Warnings › External/Pedestrian Alert
Filed Aug 16, 200350,000 milesCA

THE ALARM SYSTEM DOES NOT ACTIVATE ON THE DRIVERS SIDE DOOR. THE DOOR ALSO OCCASIONALLY DOES NOT LOCK ON THE DRIVERS SIDE DOOR EITHER. YOU MUST GO TO THE PASSENGER SIDE TO COMPENSATE FOR THIS FLAW. ADDITIONALLY THE DRIVERS SIDE WINDOW DOES NOT ALWAYS GO UP. ABOUT HALF OF THE TIME, OR MORE IT GOES UP AND THEN GOES BACK DOWN ON ITS OWN. YOU MUST HOLD THE UP BUTTON FOR THE WINDOW FOR IT TO GO ALL THE WAY UP WHEN ITS SUPPOSE TO BE AN AUTOMATIC UP AUTOMATIC DOWN WINDOW.*AK

Structure › Body
Filed Jul 21, 200385,000 milesCA

THE TOP ON MY 1998 VW CABRIO HAS DRIED OUT AND IS CRACKING DUE TO A DEFECT IN THE MANUFACTURING IN THE VINYL USED FOR THE TOP. VW HAS REFUSED TO REPLACE IT EVEN THOUGH I KNOW 3 OTHER OWNERS LOCALLY WITH THE SAME EXACT YEAR/CAR/PROBLEM.*AK

Structure › Body › Roof and Pillars
Filed Jul 12, 2002NH

MY TAN-VINYL CONVERTIBLE TOP BEGIN TO CHEMICALLY BREAK-DOWN AFTER 3 1/2 YEARS OF OWNING THE CAR. I WAS TOLD BY VW OF AMERICA THAT I WAS PAST MY WARRANTY AND THERE IS NOTHING THEY CAN DO. THE TOP CONTINUES TO DETERIORATE OVER TIME. I HAVE FOUND 15 OTHER 1998 CABRIO OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM. ALL THESE 98 CABRIOS WERE MANUFACTURED AT THE VOLKSWAGEN DE MEXICO PLANT BETWEEN 11/97 AND 10/98 AND HAVE ALL EXHIBITED THE SAME PROBLEMS AFTER EXPOSURE TO THE WEATHER AND THE SUN. VW TOLD ME WHEN I PURCHASED MY CAR THAT THE TOP WOULD BE GOOD FOR OVER 150,000 MILES AND I WAS RECENTLY TOLD MY A VINYL MANUFACTURER THAT THE MATERIAL VW USES ON THE CABRIOS SHOULD LAST AT LEAST 10 YEARS. THE POBRLEM IS NOT SIMPLY AN AESTHETIC ISSUE. MANY OWNERS TOPS HAVE BEGUN TO RIP AND THE GLASS IN THE BACK OF THE TOP IS COMING OUT. EVEN MY TOP HAS BEGUN TO TEAR. CHEMICAL EXPERTS SAY SOMETHING THAT WAS USED ON THE TOP DURING PRODUCTION HAS CAUSED THE POLYMERS TO LEECH OUT OF THE PVC IN THE VINYL WITH EXPOSURE TO SUNLIGHT. AND AS THE VINYL CONTINUES TO WEAKEN WE HAVE LESS MATERIAL KEEPING OUT WEATHER CONDITIONS. IN ADDITION, IN THE EVENT OF AN ACCIDENT THE TOP WILL NOT PROVIDE ANY BARRIER FOR DIRVERS AND PASSENGERS. THIS IS A SERIOUS ISSUE . I EVENTUALLY WENT TO MY LOCAL DEALERSHIP, SEACOAST VW, AND THEY LOOKED THE CAR OVER AS DID THE VW DISTRICT MANAGER AND THEY OFFERED ME 50 PERCENT TOWARDS THE TOP REAPLACEMENT. SO I WOULD HAVE TO PAY $600 OUT OF MY POCKET FOR A DEFECT THAT ORIGINATED WITH

Equipment › Appliance › Air Conditioner
Filed Jul 10, 2002CA

AIR CONDITIONER FAILED, DEALER STATED THAT THE CLUTCH RELAY UNIT WAS THE PROBLEM. *SLC

TiresCrash
Filed Jan 21, 2002OH

SCREW SECURED FACTORY WHEEL WEIGHTS CREATE LEAKS IN COLD WEATHER WHEN TIRES COLD CAUSING RAQPID DEFLATIION AND SEPARATION FROM RIM. THOUGHT IT WAS A FREAK ACCIDENT UNTIL IT HAPPENED FOR THE THIRD TIME CAUSING LOSS OF CONTROL (RIGHT REAR WHEEL) AND EXIT FROM HIGHWAY. TIRE DISINTEGRATES FROM HEAT WITHIN 10 SECONDS. THIS HAS HAPPENED ON THREE ORIGINAL TIRES WITH THESE WEIGHTS.*AK

Electrical System › Ignition › Switch
Filed Oct 2, 2001GA

IGNITION SWITCH OPERATES INTERMITTENTLY, CAUSING FAILURE OF ELECTRICAL FUNCTIONS. A PRIVATE MECHANIC HAS DIAGNOSED THE PROBLEM, AND WAS MAKING REPAIRS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK

Electrical System › Ignition › Switch
Filed Jul 25, 2000VA

WHILE DRIVING HEADLIGHTS CUT OFF AND ON AND SO DID THE WINDSHIELD WIPERS. DEALER SAID IT WAS DUE TO IGNITION SWITCH. *AK

Structure › Body › Roof and Pillars
Filed Feb 15, 2000GA

DEALERSHIP DID NOT REMOVE SHIPPING COVER TABS FROM CONVERTIBLE TOP, CAUSING BLACK MARKS ON VINYL TOP, AND MAJOR WATER LEAKAGE

Air Bags › FrontalCrash
Filed Jan 31, 2000CO

WHILE DRIVING ON HIGHWAY, TRAVELING 60MPH, HIT A PATCH OF ICE AND WENT INTO MEDIAN. VEHICLE ROLLED OVER AND CAME TO A STOP. SEAT BELT DIDN'T WORK. NOTICED THE PROBLEM 3 WEEKS PRIOR TO ACCIDENT CONTACTED DEALER. DEALER DIDN'T HAVE THE PART AVAILABLE. ALSO, NEITHER AIRBAG DEPLOYED. *AK

Engine and Engine Cooling › Exhaust System
Filed Oct 6, 1999CA

I DO NOT HAVE WITH ME NOW THE EXACT DATE INFORMATION, HOWEVER, I HAVE DOCUMENTATION AT HOME THAT I CAN REVIEW AND UPDATE INFORMATION IF NEEDED. I HAVE HAD TO HAVE THIS VEHICLE IN THE SHOP NOW SEVERAL TIMES FOR BOTH A TRANSMISSION PROBLEM (FAILURE TO ACCELERATE) AND BECAUSE THE ENTIRE MUFFLER CAME APART. I HAVE TAKEN TO THE DEALERSHIP ON REPEATED OCCASSIONS AND HAVE NOT TO DATE HAD THIS PROBLEM FIXED. I HAVE CONTACTED VOLKSWAGEN AND THE BBB. I WOULD LIKE TO KNOW IF THERE HAVE BEEN SIMILIAR COMPLIANTS WITH EITHER THIS VEHICLE (CABRIO OR GOLF)? RECALLS? TECHNICAL BULLETINS?

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Apr 28, 1999AR

CLUTCH INHIBITOR RELAY WAS FAULTY--CAR WOULD NOT START AND HAD IT TOWED TO DEALERSHIP TO FIX, PASSENGER SEATBELT HAS BEEN REPLACED 3 TIMES ALREADY, ABS LIGHT CAME ON 4 DAYS BEFORE ACCIDENT TOOK CAR INTO CHAPMAN'S TO BE FIXED BUT WHEN I WENT TO STOP AT A LIGHT I PRESSED ON BREAKS AND IT SLOWED A LITTLE BIT, AND IT DIDN'T SEEM TO VERY MUCH SO I THEN PRESSED HARDER AND THE CAR DID NOT STOP RESULTING IN HITTING THE VEHICLE IN FRONT OF ME, PASSENGER SIDE MIRROR DEFROSTER INOP, LACK OF POWER WHEN SHIFTING INTO 1, 2, AND 3RD GEAR, FINALLY GET POWER WHEN GOING ABOUT 60MPH, E-BRAKE WOULD STICK AND COULD NOT GET IT DOWN, WHEN PUT INTO REVERSE, IT WOULD POP OUT OF GEAR,

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Apr 28, 1999AZ

NO SUMMARY

20 of 21 complaints, reproduced as filed.

Across model years

Worst on record: 2001
YearComplaintsRecallsFiresDeathsAssessment
200223030Routine
200138130Routine
200016100Routine
199929020Routine
1998 — this page21100Routine
199714020Routine
19966000Routine
199515000Routine
19938010Routine
19929120Routine
19917300Routine

Compare every Cabrio year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jan 25, 2002. Source: NHTSA Office of Defects Investigation.