Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 16V340000 (AIR BAGS). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL. IN JUNE 2016 RECEIVED LETTER FROM TOYOTA STATING "SAFETY RECALL NOTICE (INTERIM NOTICE) MULTIPLE MODELS AND MODEL YEARS TAKATA FRONT PASSENGER AIRBAG INFLATOR (ZONE A} ON FRONT OF ENVELOPE. INSIDE LETTER FURTHER STATED THE PROBLEM; WHAT TOYOTA WILL DO AT NO CHARGE; AND WHAT WE SHOULD DO, "UNTIL THE REMEDY BECOMES AVAILABLE, WE RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT." IT HAS BEEN ALMOST A YEAR NOW AND MY WIFE AND OTHER FAMILY MEMBERS HAVE BEEN GREATLY INCONVENIENCED AND HAVE HAD TO CANCEL ROAD TRIPS BECAUSE OF LACK OF NEEDED SEATING. AFTER ALMOST A YEAR OF MAKING MONTHLY FRUSTRATING PHONE CALLS I HAVE BEEN TOLD PARTS ARE STILL NOT AVAILABLE AND HAVE NO IDEA WHEN THEY WILL BE. ALSO, HAVE RECEIVED THE EXACT SAME NOTICE OF RECALL ON POWER SLIDING DOORS ON MY VEHICLE A FEW MONTHS AGO WITH THE SAME RESPONSE ON THE AVAILABILITY OF PARTS. THE DRIVING OF MY VEHICLE HAS NOT BEEN AFFECTED BY THESE NOTICES ONLY THE INCONVENIENCE OF SEATING AND THE POSSIBLE SAFETY OF MY PASSENGERS.
TAKATA RECALL, BEEN 1 YEAR SINCE NOTICE WITH NO RESOLUTION. CALLED TOYOTA AND REP SAID RESOLUTION WOULD BE BEFORE END OF 2016.
TOYOTA HAS HAD MY MINIVAN ON THEIR LOT SINCE OCTOBER OF 2016. THEY ARE UNABLE TO PROVIDE A FIX FOR THESE RECALLS. THEY PUT ME IN A RENTAL VAN, BUT IT IS NOT COMPARABLE TO MY VAN AND THEY HAVE FORCED ME TO CHANGE MY RENTAL CAR 4 TIMES.
APPARENTLY, THERE HAS BEEN TWO RECALLS INVOLVING THE TOYOTA SIENNA 2011. HOWEVER, THE SYSTEM SHOW THAT THE RECALL IS STILL INCOMPLETE, OR, OTHERWISE, NOT AVAILABLE TO OFFER A REMEDY OR REPAIRS. WHAT ARE MY NEXT STEPS? SHOULD I TAKE MY CAR TO THE DEALER FOR INSPECTION AND REPAIRS? SHOULD I SELL MY VEHICLE? CAN I BE REIMBURSED BY TOYOTA FOR HAVING MY CAR REPAIRED ELSEWHERE?
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 16V34000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE SINCE FEBRUARY OF 2017. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE OPERATING THE VEHICLE, THE SLIDING DOOR AND LIFTGATE SENSOR INDICATORS ERRONEOUSLY ILLUMINATED, INDICATING THAT THE DOORS WERE OPEN. THE CONTACT INDICATED THAT THE FAILURE OCCURRED WHILE DRIVING OVER BUMPS OR MAKING TURNS. ALSO, WHEN THE FAILURE OCCURRED, THE INTERIOR DOME LIGHT WOULD ILLUMINATE AS IF THE DOORS WERE OPEN. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE FAILURE WAS RECALLED BY THE MANUFACTURER, BUT NO REMEDY WAS AVAILABLE. THE CONTACT LATER RECEIVED A RECALL NOTIFICATION FROM THE MANUFACTURER FOR NHTSA CAMPAIGN NUMBER: 16V858000(STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE), 16V340000 (AIR BAGS), AND 11V560000 (EQUIPMENT). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE REAR SLIDER DOORS WILL CLOSE 2/3 OF THE WAY AND REOPEN. HAVE TO MANUALLY PUSH TO CLOSE WHICH IS DIFFICULT. DEALER CLAIMS THE CHORD IS GETTING STUCK IN MOTOR AND MOTOR NEEDS TO BE REPLACED FOR $1800.
TAKATA RECALL - THIS IS A FORMAL COMPLAINT REGARDING THE LACK OF REMEDY FOR THE AIRBAG ON MY TOYOTA SIENNA - PASSENGER SIDE AIRBAG. THIS ISSUE IMPEDES HAVING PASSENGERS RIDE SAFELY IN THE FRONT AND THIS HAS NOT BEEN RECTIFIED FOR SEVERAL YEARS. WE DO NOT FEEL COMPLETELY SAFE WHEN RIDING IN THE VEHICLE DUE TO THE "UNKNOWN" NATURE OF THIS RECALL. DEATHS RELATED TO THIS PARTICULAR ISSUE HAVE ALREADY BEEN REPORTED IN SEVERAL STATES.
TAKATA RECALL ON MY 2011 TOYOTA SIENNA. I PURCHASED THE VAN NEW IN PHARR TEXAS WHICH IS AT THE SOUTHERN TIP OF TEXAS, TEN MINUTES FROM THE MEXICO BOARDER. THE CLIMATE HERE IS HOT WITH NORMALLY HIGH HUMIDITY. IT IS MY UNDERSTANDING I SHOULD HAVE BEEN CONTACTED BY TOYOTA AND AT THE VERY LEAST BE ON A WAITING LIST FOR PARTS TO ADDRESS THE RECALL. WHEN I APPROACH THE DEALERSHIP I'M TOLD; "NOTHING CAN BE DONE, WE ARE WAITING ON PARTS." NO ONE WRITES ANYTHING DOWN, NO ONE SHOWS ME THAT THERE IS A LIST AND THAT I'M ON THAT LIST. NOTHING SEEMS TO BE HAPPENING TO ADDRESS THE ISSUE. I KEEP MY VAN GARAGED AND IN LIKE NEW CONDITION. IT HAS VERY LOW MILEAGE AND I PLAN TO KEEP IT FOR AT LEAST ANOTHER FIVE YEARS. I NEED HELP IN GETTING THIS SAFETY RECALL ADDRESSED IN A TIMELY MANNER. THANK YOU!
BON10 SAFETY (NON- COMPLIANCE) G1P3542 SAFETY RECALL GOP G1PNTRIM ) ALL RECALL HAVE NOT BEEN COMPLETED AT THE TOYOTA DEARLER SHIP. NOT ABLE TO COMPLETE.
BON 10 SAFETY( NON-COMPLIANCE) ALSO G1P3542 SAFETY RECALL GOP G1P NTERIM ) ALL RECALLS HAVE NOT BEEN COMPLETE AT THE TOYOTA DEALER SHIP, NOT ABLE TO COMPLETE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) FOR THE FRONTAL AIR BAG INFLATOR AND 16V858000 (STRUCTURE:BODY:DOOR); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER RECALL CONCERNING THE AIR BAGS AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE, SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VIN WAS NOT AVAILABLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 06/22/17*LJ UPDATED 10/13/2017*JS
MY 2011 TOYOTA SIENNA SLIDING DOORS HAVE ON AND OFF GIVEN US PROBLEMS WITH FREEZING UP. YOU COULD HEAR THE MOTOR THEN THEY WOULD OCCASIONALLY UNLATCH AND NOT OPEN THE WHOLE WAY. REQUIRING MULTIPLE ATTEMPTS TO ENTER OR EXIT THE VEHICLE. NHTSA HAS A RECALLED NOTED AS OF NOVEMBER 22,16 ON THE SLIDING DOORS, # 16V858 . DEC OF 16 MY PASSENGER SIDE SLIDING DOOR'S CABLE BROKE ABOUT 12 INCHES FROM THE END OF THE BACK WINDOW. I DIDN'T UNDERSTAND HOW THIS HAPPENED, MY SON OPENED THE DOOR AND IT JUST POPPED. IN JANUARY 17 WE RECEIVED A RECALL NOTICE ON THE SLIDING DOORS, STATING A MECHANICAL ISSUE. WHEN I CALLED IN MARCH TO HAVE THE RECALL ADDRESSED I WAS TOLD THE PARTS WEREN'T IN YET. ON APRIL 28, 17 MY DRIVER'S SIDE SLIDING DOOR'S CABLE SNAPPED AFTER THE DOOR FROZE PARTIALLY OPEN. THIS TIME THE CABLE SNAPPED FROM INSIDE THE VEHICLE AND A BEARING CAME OUT OF SOMEWHERE. I TOOK THE VEHICLE TO TOYOTA SERVICE CENTER. I WAS TOLD THAT THE DOOR CABLES AND DOOR MOTOR IS NOT COVERED UNDER THIS DOOR RECALL. AND THAT THEY HAVE NOT EVEN BEEN GIVEN PARTS FOR THIS RECALL AS OF YET.THAT IS NOT ACCEPTABLE. THE SAFETY ISSUE OF THESE CABLE SNAPPING SHOULD BE A CONCERN. I HAD MY 5 YEAR OLD NEXT TO ME WHEN THE 2ND ONE WENT AND IT JUST MISSED HER FACE. THE RECALL NEEDS TO BE ADDRESSED PROPERLY, SHOULD INCLUDE ALL THE EFFECTED PARTS OF THE DOOR CABLES MOTOR FUSES LATCHES COMPUTER COMPONENTS AND ANYTHING THE SERVICE CREW CONNECT TO THE ISSUE.THE SAFETY RISK OF THE DOOR NOT LATCHING PROPERLY IS THE DOOR MAY O
MOTOR ON SLIDING DOORS HAVE NOT WORKED PROPERLY SINCE WE FIRST PURCHASED IT BRAND NEW. WE WERE TOLD THEY "STICK" BECAUSE THE RUBBER SEALS ARE SO NEW. THE DOORS ONLY OPEN PART OF THE TIME. 50% OF THE TIME WHEN YOU OPEN THEM, THEY BEEP LOUDLY AND GET STUCK, JUST LIKE DAY ONE. TOYOTA CONTINUES TO CLAIM THERE IS NOTHING WRONG WITH IT AND ANYTIME WE'VE MENTIONED IT, THEY SAY THEY FOUND NO PROBLEMS. IT'S A SAFETY HAZARD BECAUSE THEY GET JAMMED AND CAN ONLY BE YANKED OPEN MANUALLY. A CHILD COULD NOT OPEN IT IN THE EVENT OF AN EMERGENCY WHERE THEY NEED TO MAKE A QUICK ESCAPE. THE SEAL ON THE WINDOW IS ALSO BROKEN AND PULLS DOWN WHEN YOU OPEN THE WINDOW . THE SEAL PULLS DOWN WITH IT. THIS HAPPENED TO OUR BRAND-NEW TOYOTA CAMRY, AS WELL AS MY MOTHER'S BRAND NEW TOYOTA FJ CRUISER. TOYOTA HAS CHECKED IT OUT AND THEY CLAIMED IT'S WEAR AND TEAR. THEY REPLACED IT FOR FREE THE FIRST TIME, BUT LESS THAN A YEAR LATER IT HAPPENED AGAIN! NOW I SEE A RECALL ON DOORS, THIS NEEDS TO B ADDRESSED, THAT RECALL IS NOT BEING HANDLED YET EITHER . AGAIN, IT'S A SAFETY HAZARD FOR CHILDREN GETTING OUT, OR DOORS FLYING OPEN WHEN VEHICLE IS IN MOTION.
TAKATA RECALL - ISSUE REMAINING SINCE RECEIVING A NOTICE DATED MAY 23, 2016...ALMOST ONE YEAR. ALSO A RECALL INVOLVING A SLIDING POWER DOOR SYSTEM THAT WAS ISSUED NOVEMBER 22, 2016. NEITHER RECALL HAS A FIX AND BOTH ARE POTENTIALLY VERY DANGEROUS SAFETY ISSUES. I HAVE CONTACTED TOYOTA NUMEROUS TIMES AND THEY REFUSE TO PROVIDE ALTERNATE, SAFE TRANSPORTATION FOR MY FAMILY, WHICH INCLUDES 3 YOUNG CHILDREN. I AM DRIVING MY FAMILY AROUND EVERY DAY WITH A POTENTIAL AIRBAG AND/OR SLIDING DOOR MALFUNCTION WAITING TO HAPPEN. IT HAS BEEN A VERY LONG TIME AND NEITHER OF THESE ISSUES HAS A DATE BY WHICH THEY ARE TO BE FIXED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE), 16V340000 (AIR BAGS), AND 11V560000 (EQUIPMENT). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT SPOKE TO TWO DEALERS WHO STATED THAT THE PARTS WERE NOT AVAILABLE FOR EITHER RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH RECALLS. ..UPDATED 06/27/17 *BF *CN
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAG RECALL MAY 23, 2016 NOT REPAIRED AS YET. HAVE CANCELED TWO VACATION TRIPS NEED VAN REPAIRED ASAP
SUMMARY: THE SUBJECT VEHICLES ARE EQUIPPED WITH FRONT PASSENGER AIRBAG INFLATORS PRODUCED BY TAKATA. ACCORDING TO TAKATA, THE PROPELLANT IN THESE INFLATORS MAY DEGRADE AFTER PROLONGED EXPOSURE TO HIGH ABSOLUTE HUMIDITY AND FLUCTUATING HIGH TEMPERATURES. DEGRADED PROPELLANT CAN CAUSE INFLATOR RUPTURE DURING AIRBAG DEPLOYMENT. SAFETY RISK: IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, STRIKING THE VEHICLE OCCUPANTS, AND RESULT IN SERIOUS INJURY OR DEATH. REMEDY: TOYOTA IS CURRENTLY PREPARING THE REMEDY FOR THIS CONDITION AND WILL PROVIDE ADDITIONAL INFORMATION AS IT BECOMES AVAILABLE. THE REMEDY, WHEN AVAILABLE, WILL CONSIST OF THE REPLACEMENT OF THE AIRBAG INFLATOR OR THE AIRBAG ASSEMBLY, DEPENDING ON THE VEHICLE MODEL. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE
SUMMARY: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2011 THROUGH 2012 SIENNA VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 110, TIRE SELECTIONS AND RIMS. THESE VEHICLES DO NOT MEET THE REQUIREMENT FOR DISPLAYING THE CORRECT VEHICLE CAPACITY WEIGHT AS THE RATED LOAD FOR THE COMBINATION OF CARGO AND OCCUPANTS. SAFETY RISK: INCORRECT INFORMATION ON THE VEHICLE PLACARD MAY LEAD TO TIRE OVERLOADING AND POSSIBLY CAUSE TIRE FAILURE INCREASING THE RISK OF A CRASH. REMEDY: TOYOTA WILL NOTIFY OWNERS, AND WILL PROVIDE A REMEDY WHEN IT IS AVAILABLE. TOYOTA WILL MAIL OUT A CORRECTED PLACARD TO CUSTOMERS ALONG WITH REVISED OWNER MANUAL INFORMATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 27, 2013. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331. RECALL STATUS: RECALL INCOMPLETE
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE DEALER STATED THAT THE CONTACT NEEDED TO WAIT FOR THE PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
THERE IS A RECALL ON THE SPARE TIRE CARRIER CABLE. I HAVE ALSO RECEIVED A RECALL NOTICE FOR THE SLIDING DOOR. I CONTACTED MY LOCAL TOYOTA DEALER( TOYOTA OF IOWA CITY) LOCATED IN IOWA CITY, IA. I CONTACTED THEM 6-8 MONTHS AGO WHEN I RECEIVED THE FIRST NOTICE. THEY SAID THEY WOULD ORDER PARTS AND BE IN CONTACT WITH ME. I RECENTLY RECEIVED A SECOND NOTICE CONCERNING THE SPARE TIRE CARRIER CABLE. I'M FRUSTRATED WITH THEIR LACK OF RESPONSE AS THIS IS NOT THE FIRST TIME I HAVE HAD AN ISSUE WITH THIS DEALERSHIP. THE POWER DRIVERS SEAT DOES NOT FUNCTION PROPERLY AND THEY WERE GOING TO ORDER PARTS FOR IT. WHEN I CALLED ABOUT THE SPARE TIRE I ASKED ABOUT THE SEAT AND SHE HAD NO IDEA WHAT I WAS TALKING ABOUT.
2011 TOYOTA SIENNA VAN. CONSUMER WRITES IN REGARDS TO POWER SLIDING DOOR RECALL. *LD THE CONSUMER STATED THE VEHICLE'S POWER SLIDING DOORS HAVE BEEN DISABLED PER THE SAFETY RECALL INSTRUCTIONS. THE CONSUMER WAS INFORMED THE MANUFACTURE HAD NOT FOUND A SOLUTION FOR THE FAILURE. THE CONSUMER FEELS THE MANUFACTURER HAS SURPASSED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PARTS FOR THE REPAIR. ALSO, THE CONSUMER REQUESTED INFORMATION CONCERNING THE TAKATA AIRBAG RECALL. UPDATED 04/18/2017*JS
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE), 11V560000 (EQUIPMENT), AND 16V340000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/08/17 *BF UPDATED 10/13/2017*JS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE SLIDING DOORS FAILED TO OPEN AND OPENED INADVERTENTLY. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS FOR DIAGNOSTIC TESTING, BUT THE TECHNICIAN COULD NOT LOCATE A FAILURE. IN ADDITION, THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE IT WAS DIAGNOSED THAT THE SLIDING DOOR MOTOR AND THE CONTROL BOTTOM THAT CONTROLLED THE SLIDING DOORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (AIR BAGS), 16V340000 (AIR BAGS), AND 11V560000 (EQUIPMENT). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL I GOT THIS NOTICE IN 2016 AND STILL NO AIRBAG FIX. THIS IS OUR FAMILY CAR AND I'VE BEEN PUT OUT MANY TIMES WITH ONLY BEING ABLE TO FIT THE DRIVER AND 5 PEOPLE IN THE BACK. PLUS WHEN MY HUSBAND DRIVES, I HAVE TO SIT IN THE BACK. GETTING TIRED OF WAITING KNOWING THERE IS A FIX TO THIS PROBLEM.
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 11V560000 (EQUIPMENT). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (AIR BAGS) AND 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 16V858 RECALL DATE: NOVEMBER 22, 2016 MANUFACTURER RECALL NUMBER: G14 SUMMARY: IN THE INVOLVED VEHICLES, THERE IS A POSSIBILITY THAT UNDER CERTAIN LIMITED CONDITIONS, IF THE SLIDING DOOR OPENING OPERATION IS IMPEDED, THE SLIDING DOOR MOTOR CIRCUIT COULD BE OVERLOADED, OPENING THE FUSE FOR THE MOTOR. SAFETY RISK: IF THIS OCCURS WHEN THE DOOR LATCH IS IN AN UNLATCHED POSITION, THE DOOR COULD OPEN WHILE DRIVING, INCREASING THE RISK OF INJURY TO A VEHICLE OCCUPANT. REMEDY: TOYOTA IS CURRENTLY PREPARING THE REMEDY FOR THIS CONDITION. UNTIL THEN, TOYOTA WILL SEND AN INTERIM OWNER NOTIFICATION INFORMING THE CUSTOMER OF THE CONDITION AND THAT THEY WILL BE NOTIFIED AGAIN WHEN THE REMEDY BECOMES AVAILABLE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE MANUFACTURER NOTES: IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA. THIS RECALL DATA LAST REFRESHED: APR 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V858000(STRUCTURE) WAS RECEIVED IN DECEMBER OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS), 11V56000 (WHEELS), AND 16V858000 (STRUCTURE). THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
WE RECEIVED THE RECALL NOTICE ON THE POWER SLIDING DOORS. WE TURNED OFF THE POWER TO THE DOORS AS DESCRIBED IN THE RECALL LETTER. JUST THIS WEEKEND THE PASSENGER SIDE SLIDING DOOR WILL NOT CLOSE AND ENGAGE. THE DOOR STAYS OPEN AND WILL NOT LATCH. WE TOOK THE RECALL LETTER WITH TO THE TOYOTA DEALER AND THEY CLAIM THIS ISSUE IS NOT RELATED TO THE RECALL. WE DID NOT HAVE IT REPAIRED BUT TOOK IT BACK HOME. WE CALLED THE TOYOTA CUSTOMER EXPERIENCE CENTER ON THE RECALL LETTER AND DESCRIBED THE SITUATION. WHILE ADMITTING THE RECALL IS A DOOR MOTOR ISSUE, THEY DENIED THAT OUR PROBLEM IS RELATED TO THE RECALL. EVERYTHING THEY DESCRIBED ABOUT THE REASON FOR THE RECALL IS WHAT IS WRONG WITH OUR DOOR. THE LOCAL TOYOTA DEALER WHERE WE TOOK THE VAN TODAY GAVE US AN ESTIMATE FOR REPAIR OF $1556.31 + TAX.
TAKATA RECALL...TOYOTA SAID THAT IT WAS DANGEROUS AND NEEDED TO BE REPLACED AND TO NOT USE THE FRONT PASSENGER SEAT. THIS IS AN EXPENSIVE FAMILY VEHICLE AND NOT USING THE SEATS IS UNACCEPTABLE. I HAS BEEN ALMOST A YEAR AND STILL NO REMEDY IS AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/17/17*LJ UPDATED 05/26/2017*JS
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) AND NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL. I NEVER RECEIVED A RECOMMENDATION NOTICE. I ONLY DISCOVERED IT IN THE NEWS. AFTER NUMEROUS CALLS TO LOCAL DEALER, RECALL WAS CONFIRMED. ONLY AFTER I CALLED TOYOTA HELP NUMBER DID I LEARN THAT NO ONE SHOULD RIDE IN PASSENGER SEAT AND THAT I WAS AUTHORIZED A LOANER. I CONTACTED LOCAL DEALER AND FINALLY GOT A LOANER. IT HAS BEEN THREE MONTHS AND NOTHING FROM MY LOCAL DEALER. WHAT'S MY NEXT STEP?
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 AND 16V340000 (AIR BAGS, STRUCTURE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE), 16V340000 (AIR BAGS), AND 11V560000 (EQUIPMENT); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (AIR BAGS) AND 16V340000 (AIR BAGS, STRUCTURE)THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/23/17*LJ *JS
LEFT SLIDING DOOR WON'T OPEN ELECTRONICALLY OR MANUALLY. RIGHT SLIDING DOOR IS MAKING A CLUNKING NOISE WHEN OPENING ELECTRONICALLY. I WENT TO MY TOYOTA DEALER AND THE SERVICE MANAGER FILED A COMPLAINT WITH REGIONAL TOYOTA IN CHICAGO. THEY TOLD MY DEALER TO DROP HIS PRICE FROM $3,600. TO $2,600. AND THEY PAID $1,500. OF IT. I HAD TO PAY THE REST. $1,100. PLUS TAX. BEEN BACK TO DEALER 4TIMES SINCE FOR THE DOORS NOT WORKING PROPERLY. I HAD TO PAY $244. TO REPLACE THE LEFT DOOR BEARING. RIGHT ONE IS GOING, BUT STILL WORKING. HAD TO TAKE IT BACK 3 TIMES TO HAVE THE DEALER MANUALLY UNLOCKED THE REAR LOCK THAT HOLDS THE DOOR IN. I'M NOT USING THE LEFT DOOR NOW DURING THE WINTER BECAUSE I CAN'T BE SURE THE DOOR WILL CLOSE.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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