Page 41 of 42 · complaints 2,001–2,050 of 2,062

2004 Toyota Sienna complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Vehicle Speed Control › Accelerator Pedal
Filed May 7, 20046,150 milesID

I RAN INTO A BIG PROBLEM WITH MY 4 MONTH OLD 2004 TOYOTA SIENNA XLE. I WAS TURNING ONTO A HILL AND WANTED TO SEE HOW IT WOULD ACCELERATE UP THE HILL SO I FLOORED IT. THE CAR ACCELERATED WELL AND I TOOK MY FOOT OFF THE GAS PEDAL AT ABOUT 35 MPH. THE PROBLEM WAS THAT THE CAR KEPT GOING AT FULL ACCELERATION. THERE WAS NO ONE IN FRONT OF ME SO I STARTED TRYING TO FIGURE OUT HOW TO STOP IT INSTEAD OF JUST TURNING OFF THE CAR (I NEEDED TO GET TO THE TOP OF THE HILL AND I COULD COAST TO WHERE I WAS GOING). I PUT IT INTO NEUTRAL BUT ALL IT DID WAS REV TO 6000 RPM, I CHECKED TO MAKE SURE I SOMEHOW HADN'T GOTTEN THE CRUISE CONTROL ON AND I HADN'T, I DOWNSHIFTED INTO 3RD AND KEPT PRESSING ON AND LETTING OFF THE BRAKE PEDAL SINCE I DIDN'T WANT RUIN MY BREAKS (I WAS ABLE TO KEEP THE SPEED BETWEEN 40 AND 50). AS I NEARED THE TOP OF THE HILL (IT IS ABOUT 1/3 OF A MILE LONG) I FIGURED I WOULD TURN THE CAR OFF AT THE TOP. JUST AS I WAS ABOUT TO CREST THE HILL, THE VAN STOPPED ACCELERATING AS THE CAR LEVELED OUT AND THEN RAN NORMAL. THERE IS AN INITIAL LEVEL PORTION GOING TO THE TOP OF THE HILL AND THE VAN DID NOT STOP ACCELERATING AT THE LEVEL SPOT. IT WASN'T UNTIL THE SECOND LEVEL SPOT THAT IT STOPPED ACCELERATING.. *AK

Fuel System, Other › Delivery › Hoses, Lines/Piping, and Fittings
Filed May 4, 200410,000 milesVA

WHILE DRIVING AND COMING TO COMPLETE STOP VEHICLE STALLED, VEHICLE WAS TAKEN TO THE DEALER, AND MECHANIC DETERMINED THAT GAS LINE WAS DISCONNECTED FROM THE GAS TANK. *AK

Exterior Lighting › Brake Lights
Filed Apr 30, 20046 milesIN

THE BRAKE LIGHTS ON THE VEHICLE'S TAILGATE DOES NOT WORK PROPERLY. THE DEALER EXPLAINED TO THE CONSUMER THAT THE LIGHTS ON THE TAILGATE ARE NOT BRAKE LIGHTS BUT RUNNING LIGHTS. CONSUMER FELT THAT THE POSITIONING OF THE ACTUAL BRAKE LIGHTS MADE IT DIFFICULT FOR MOTORISTS DIRECTLY BEHIND TO SEE VEHICLE. *LA

Service Brakes, Hydraulic
Filed Apr 26, 200410,000 milesCA

BRAKE PROBLEM S AFTER ONLY EIGHT MONTHS AND 10K MILES OF NORMAL USE. (NAR) *PH *CB

Latches/Locks/Linkages › Doors › Latch
Filed Apr 23, 20047,500 milesVA

WHEN OPENING THE MANUAL REAR SLIDING DOOR ON THE DRIVER SIDE. THE DOOR DOES NOT LATCH AT TIMES EVEN AFTER REPEATED ATTEMPTS. THE SLIDING DOOR SLID ON A CHILD WHEN THE CAR WAS PARKED ON A DOWN HILL. DEALER CLEANED THE TRACK ON THE DOOR, BUT THE ISSUE OCCURRED AGAIN THE NEXT DAY.*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Apr 20, 200414,579 milesCO

RECALL NO.#03V291000, FUEL TANK LEAKAGE: THE DEALER REFUSED TO REPLACE THE FUEL TANK, BECAUSE HE WANTED TO CHECK TO SEE IF A NEW ONE WAS NEEDED. THE RECALL LETTER CLEARLY STATED THAT THE DEALER WAS SUPPOSE TO REPLACE THE FUEL TANK PER RECALL ORDER. *NM *NM

Fuel System, Gasoline › Storage › Tank Assembly
Filed Apr 19, 2004AZ

WHILE PARKING CONSUMER NOTICED GASOLINE LEAKING FROM UNDERNEATH THE VEHICLE. CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC REPLACED THE FUEL TANK DUE TO A HOLE INSIDE OF THE TANK. *AK

Air Bags
Filed Apr 15, 2004IL

AFTER REMOVING ALL THE INTERIOR SIDE PANELS, THE MECHANIC DISCOVERED THAT THE SIDE CURTAIN AIR BAGS WERE CUT OUT AND THE AIR BAG LIGHT ON THE DASH DISCONNECTED. *PH *SC *JB

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Apr 1, 20044,700 milesFL

CONSUMER COMPLAINED ABOUT A GAS LINE PROBLEM. WHILE DRIVING AT 40 MPH VEHICLE STALLED. CONSUMER WENT TO RESTART THE ENGINE AND GAS LINE WAS PUMPING GAS ALL OVER THE GROUND. THE GAS LINE WAS LOOSE, IT WAS PUT BACK TOGETHER, BUT PROBLEM RECURRED.*AK *LA

Seat Belts › Front › Retractor
Filed Mar 29, 2004CA

THE WAY THE MIDDLE SEAT IS LOCATED AND DESIGNED IT HAS A SPLIT IN THE PLASTIC. THE SEAT BELT GETS CAUGHT IN THE SPLIT, AND AS A RESULT, THE SEAT BELT FAILS TO RETRACT. DEALERSHIP REPLACED THE SEAT BELT, BUT PROBLEM STILL EXISTS. *AK *CB

Tires
Filed Mar 29, 20043,044 milesTN

VEHICLE WASN'T EQUIPPED WITH A SPARE TIRE BECAUSE THE FACTORY TIRES WERE MADE TO BE DRIVEN 100 MILES WHEN FLAT. (NAR) *PH *CB

Fuel System, Gasoline › Storage › Tank Assembly
Filed Mar 28, 20049,000 milesGA

DRIVING IN RESIDENTIAL AREA WHEN ENGINE CUT OFF. COASTED INTO NEARBY PARKING AREA AND NOTICE MAJOR SMELL OF GASOLINE. FUMES VERY STRONG SO EVACUATED THE VAN. NOTICE ALL GASOLINE HAD LEAK (QUITE QUICKLY) FROM TANK. VERY DANGEROUS SITUATION AS ANY SPARK MAY HAVE CAUSED AN EXPLOSION. THIS ALL OCCURRED AFTER RECALL ON FUEL TANK COMPLETED. VEHICLE HAS BEEN TOWED TO DEALERSHIP. CONCERNED ABOUT CONTINUED SAFETY OF VEHICLE. *JB

Exterior Lighting › Headlights
Filed Mar 27, 2004AR

IN MY AREA THERE ARE A LOT 2004 TOYOTA SIENNA'S. WHENEVER I PASS THIS VEHICLE I'M ALMOST GETTING BLIND FROM THE POWERFUL HEADLAMPS. IT SEEMS THAT THE HEADLAMPS ARE NOT PROPERLY AIMED. I WOULD RECOMMEND THAT TOYOTA SHOULD TEST THAT AGAIN, AND RECALL ALL THE SIENNAS FOR PROPER ALIGNMENT.*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Mar 23, 2004OH

THE DEALERSHIP DID NOT HAVE THE RECALLED PARTS FOR THE FUEL TANK LEAKAGE. RECALL NUMBER 03V291000. THE PARTS HAVE NOT BEEN AVAILABLE FOR 6 MONTHS. *NM *SC *JB

Service Brakes, Hydraulic
Filed Mar 21, 20044,000 milesCA

THE BRAKES ON MY 2004 TOYOTA SIENNA CONSTANTLY MAKES A SQUEAKING NOISE WHEN BRAKING. WE NOTICED THIS 3 MONTHS AFTER OUR PURCHASE. NOISE IS HEARD BY PASSENGERS IN THE 3RD ROW OR WHEN RADIO IS OFF. THE DEALER HAS BEEN UNABLE TO FIX PROBLEM. *JB

Fuel System, Gasoline › Storage › Tank Assembly
Filed Mar 17, 2004HI

THE DEALER DOESN'T HAVE THE PARTS AVAILABLE TO PERFORM THE FUEL TANK LEAKAGE RECALL 03V291000. IT HAS BEEN 6 MONTHS SINCE THE RECALL WAS ISSUED. *NM *MR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 17, 200420,000 milesOH

WHILE PULLING OUT OF THE PARKING LOT ATTEMPTING TO ACCELERATE, A SEVERE VIBRATION AND OR POUNDING OCCURRED IN THE FRONT END. IT WAS DETERMINED THAT THE COMPUTER ACTUATION OF THE PULSATING BRAKES TO COUNTERACT FALSE PERCEPTION OF SKIDDING. (THE DRIVER DID NOT APPLY THE BRAKE PEDAL DURING THE EVENT) *AK *SC

Vehicle Speed Control
Filed Mar 12, 2004NC

WHEN DRIVING AT AN UNDETERMINED SPEED VEHICLE SURGED. CONSUMER TOOK THE VEHICLE BACK TO THE DEALERSHIP FOR INSPECTION. *AK

Electrical System › 12v/24v/48v Battery
Filed Mar 2, 20041,565 milesAL

THE REAR HATCH ON MY TWO-MONTH OLD 2004 TOYOTA SIENNA DID NOT CLOSE ALL THE WAY, THEREFORE THE INTERIOR LIGHT STAYED ON AND DRAINED THE BATTERY AFTER ONE NIGHT. AN OWNERS TOWN HALL TYPE WEB-PAGE STATES THAT TOYOTA NOTICED THIS "OVERSIGHT" ( THE INTERIOR LIGHTS NOT TIMING-OUT) AND CORRECTED THE PROBLEM. FROM WHAT I UNDERSTAND THERE WAS NO RECALL AND NO FIX FOR THOSE OF US WHO HAVE THIS PROBLEM. I HAVE SMALL CHILDREN AND NEED A RELIABLE VEHICLE, THAT'S WHY WE BOUGHT THE '04 SIENNA. AS A CONSUMER WHAT CAN I DO?*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 27, 200450 milesVA

WHILE DRIVING AY ANY SPEED AND APPLYING THE BRAKES CONSUMER HEARD A NOISE, IT SOUNDED LIKE IT WAS COMING THROUGH THE GAS TANK. DEALER INDICATED NOTHING WAS WRONG WITH THE VEHICLE. *AK

Electronic Stability Control › Automatic (asc)
Filed Feb 26, 20048,300 milesMD

THE VAN'S SKID CONTROL SYSTEM LIGHT CAME ON THEN THE SYSTEM LOCKED UP. THE VEHICLE STOPPED ACCELERATING WHEN THIS OCCURRED. THIS IS THE SECOND TIME THE SKID CONTROL LIGHT CAME ON, BUT THIS IS THE FIRST TIME THE SYSTEM FROZE UP. *NM *JB

Fuel System, Diesel › Storage › Tank Assembly
Filed Feb 26, 2004NC

THE CONSUMER RECEIVED A RECALL CONCERNING FUEL TANK FAILURE ON AUGUST 3, 2003. WHEN CONSUMER CALLED DEALER TO SCHEDULE AN APPOINTMENT HE WAS TOLD THAT THE MANUFACTURER WAS ONLY SENDING ONE TANK AT A TIME. *AK THE CONSUMER HAD NOT BEEN SCHEDULED TO RECEIVE A FUEL TANK. *SC

Air Bags › Frontal › Sensor/Control Module
Filed Feb 20, 2004WA

WHILE DRIVING AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON UNTIL THE VEHICLE WAS TURNED OFF. CONSUMER DROVE THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK

Vehicle Speed Control
Filed Feb 16, 2004MA

RECURRING DRIVABILITY PROBLEM WITH 2004 SIENNA XLE 3.3L. AFTER DECELERATING THEN REAPPLYING THROTTLE, SURGE VARIES FROM ANNOYING TO DANGEROUS. ON OCCASION, IS SEVERE ENOUGH TO SQUEAL TIRES. FROM A DEAD STOP, THROTTLE RESPONSE IS BETTER BUT FROM A ROLLING STOP, DANGEROUS AND INCONSISTENT.*AK

Electrical System › 12v/24v/48v Battery
Filed Feb 11, 2004138 milesVA

BATTERY SAVER ON MY '04 TOYOTA SIENNA DOESN'T WORK. INSDIE LIGHTS WERE LEFT ON ACCIDENTALLY AND THEY DIDN'T TURN OFF AS ADVERTISED IN THE LITERATURE AND OWNER'S MANUAL. BATTERY WENT DEAD AND HAD TO BE JUMP-STARTED , *AK

Electrical System › 12v/24v/48v Battery
Filed Feb 11, 20042,000 milesOH

VEHICLE HAS A BATTERY SAVER FEATURE WHICH SHOULD GO INTO EFFECT AFTER 30 MINUTES. HOWEVER, BATTERY SAVE FEATURE WAS INEFFECTIVE. AFTER 6 WEEKS CONSUMER WAS TOLD THAT VEHICLE WAS NOT EQUIPPED WITH THE BATTERY SAVER FEATURE. MANUFACTURER WAS STILL ADVERTISING THAT THE FEATURE WAS INSTALLED AND CAME WITH THE NEW VEHICLES. *AK

Service Brakes, Hydraulic › Pedals and Linkages
Filed Jan 28, 200430 milesVA

DISTANCES BETWEEN THE GAS AND BRAKE PEDALS WERE DESIGNED POORLY. THE PEDAL PAD WAS 2X4 INCHES. WHEN TRANSFERRING FEET FROM ONE PEDAL TO ANOTHER CONSUMER'S FOOT WOULD GET STUCK BETWEEN THE PEDALS. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jan 26, 200410,000 milesCA

MASSIVE GASOLINE LEAK UNDER DRIVER SIDE. THE ENTIRE CAR WAS FILLED WITH FUME FROM THE GASOLINE. WE AND THE KIDS HAD TO EXIT THE VAN ASAP. VAN HAS TO BE TOWED TO THE DEALER. WE BOUGHT THIS VAN ON MAY 2003 AND DURING OCTOBER WE BROUGHT THIS VAN BACK TO THE DEALER TO HAVE THE GAS TANK REPLACE BECAUSE OF A RECALL BY THE MANUFACTURER. WE HAVE NO ACCIDENT WITH THIS VAN AND WE KEEP THE VAN IN TOP CONDITION. WE ARE REALLY CONCERN ON WHAT HAD HAPPENED. *LA

Engine and Engine Cooling › Exhaust System
Filed Jan 25, 200420 milesVA

THERE IS A SOUR SMELL (SULFUR-LIKE) COMING FROM UNDER THE CAR. DEALER TOLD US IT IS A PROBLEM WITH THE CATALYTIC CONVERTER, BUT AS OF 1/25/04, THEY DON'T HAVE A FIX FOR IT. SAID TOYOTA IS AWARE OF THE PROBLEM. I WOULD LIKE TO KNOW WHAT THE PROBLEM IS AND WHEN IT WILL BE FIXED. THIS NOT ONLY IS POLLUTING THE AIR, BUT ALSO COULD POSE AS A HEALTH HAZARD FOR THOSE IN AND AROUND THE CAR. *LA

Fuel System, Other › Storage › Tank Assembly › Mounting
Filed Jan 20, 2004IN

CONSUMER RECEIVED NHTSA RECALL LETTER 03V291000 ON AUGUST 2003. CALLED EVERY MONTH TO A LOCAL DEALER WHERE SHE BOUGHT THE VEHICLE, AND STILL THEY DID HAVE THE PART TO REPAIR GAS TANK. *AK

Unknown or Other
Filed Jan 16, 2004TX

WHEN THE WINDOW OF THE REAR PASSENGER DOOR WAS ROLLED DOWN, THE DOOR WOULD NOT LATCH. THIS WOULD NOT ALLOW THE DOOR TO LATCH. THE DOOR SLAMMED SHUT WHEN A PASSENGER GETS IN AND OUT OF VEHICLE. TOYOTA STATED THIS WAS A NEW SAFETY FEATURE. *AK *SC *JB

Structure › Body › Door
Filed Jan 12, 200410,000 milesCA

WE OWN A 2004 TOYOTA SIENNA LIMITED AWD. THE VEHICLE WAS PARKED ON A 10 % GRADE, THE BUTTON TO OPEN THE PASSENGER SIDE AUTO SLIDING DOOR WAS PUSHED TO OPEN THE DOOR. RATHER THAN OPENING SLOW AND CONTROLLED AS NORMAL, THE DOOR SHUT BACK AT SUCH SPEED AND STRENGTH THAT IT RIPPED THE DOOR OFF THE TRACKS AND UP INTO THE REAR WINDOW. THIS DID SEVERAL THOUSAND DOLLARS OF DAMAGE TO THE CAR...THIS IS HOW HARD THE DOOR SLAMMED OFF THE TRACKS, MY SON WAS STANDING BY THE DOOR TO GET IN AND WAS KNOCKED BACKWARDS ONTO THE GROUND. A SMALLER CHILD WOULD HAVE BEEN SERIOUSLY INJURED! TOYOTA ACTUALLY KEPT OUR CAR FOR 3 WEEK SO THEY COULD FLY IN ENGINEERS FROM HEADQUARTERS TO INVESTIGATE... WHEN PRESSED FOR INFORMATION, WE WERE TOLD THIS IS NOT THE FIRST TIME IT HAS HAPPENED, THE MANAGER AT OUR DEALERSHIP WAS AWARE OF 5 OTHER CASES. *LA

Engine and Engine Cooling › Engine
Filed Dec 20, 20035,000 milesFL

HESITATION BOGS ON A ACCELERATION, DELAY IN A ACCELERATION NO POWER FOR A FEW SECONDS. LOOSES SPEED AND CARS BEHIND CATCH UP VERY QUICKLY AND WORRIED ABOUT GETTING HIT IN REAR END. MY WIFE IS WORRIED ABOUT GETTING IN AN ACCIDENT. TOYOTA DEALER FELT THE PROBLEM, BUT NO OFFER FOR REPAIRS THEY SAY THIS IS NORMAL OPERATION. THIS IS A SAFETY ISSUE. WE HAVE HAD IT IN TWICE WITH NO RESULT. (2004 TOYOTA SIENNA) *LA

Fuel System, Gasoline › Storage › Tank Assembly
Filed Dec 17, 20033,600 milesWI

CONSUMER WAS UNABLE TO START VEHICLE BECAUSE THE FUEL LEAKED OUT OF THE FUEL TANK. THIS OCCURRED AFTER DEALERSHIP PERFORMED RECALL 03V291000 REPAIRS. *AK

Vehicle Speed ControlCrash
Filed Dec 16, 20034,000 milesMA

WHILE PARKING, THE VEHICLE SURGED FORWARD. AS A RESULT THE VEHICLE COLLIDED INTO A FENCE. THE DEALER STATED THEY WERE UNABLE TO DUPLICATE THE PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

Fuel System, Gasoline › Storage › Tank Assembly
Filed Dec 8, 2003FL

CONSUMER PURCHASED A TOYOTA, SIENNA, 2004 , AND DISCOVERED RECALL 03V291000 CONCERNING FUEL TANK LEAKAGE: CONTACTED THE MANUFACTURER, WHO INFORMED CONSUMER THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THERE WAS NO RECORD THAT INDICATED THAT RECALL REPAIRS WERE DONE. ALSO, CONSUMER WAS TOLD THAT RECALL PAPERS SHOULD HAVE BEEN INCLUDED WITH THE PURCHASING PAPERS. CONSUMER STATED NO SUCH PAPERS WERE FOUND. A FEW DAYS LATER, DEALER INFORMED CONSUMER THAT THE WORK DOCUMENT WAS FOUND. CONSUMER WANTED TO KNOW HOW SHE COULD FIND OUT IF THE REPAIRS WERE DONE. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Dec 8, 2003OR

RECALL 03V29-000 CONCERNING FUEL TANK FAILURE. NO PARTS WERE AVAILABLE TO PERFORM RECALL REPAIRS. ROMANIA TOYOTA, 388 GOOD PASTURE ISLAND ROAD, EUGENE, OREGON 97041, SERVICE MANAGER KEVIN. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Dec 8, 20036,675 milesCA

PROBLEMS WITH 2004 TOYOTA SIENNA FUEL TANK EQUIPMENT. *MR THE GASOLINE TANK MAY CATCH FIRE OR EXPLODE FROM A LEAK, IT WAS THE THIRD FUEL TANK THAT HAD BEEN INSTALLED ON THE VEHICLE. THE FIRST CHANGE WAS DUE TO A RECALL. THE THIRD TANK WAS DUE TO A PROFUSE GASOLINE LEAK. *SCC *JB

Vehicle Speed Control
Filed Nov 28, 20031,000 milesAZ

2004, TOYOTA SIENNA XLE LIMITED. VERY SLUGGISH THROTTLE RESPONSE WHEN CRUISING, APPARENTLY DUE TO VERY SLUGGISH AUTOMATIC TRANSMISSION DOWN SHIFT. NO PROBLEM WHEN ACCELERATING FROM A STOP. PROBLEM IS BAD ENOUGH TO CAUSE AN ACCIDENT WHEN THE DRIVER EXPECTS REASONABLE THROTTLE RESPONSE TO AVOID A COLLISION , SUCH AS CROSSING AN INTERSECTION. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Nov 25, 2003NY

THE DEALERSHIP HAS BEEN UNABLE TO PERFORM THE FUEL TANK LEAKAGE RECALL (03V291000) BECAUSE THE PARTS HAVE NOT BEEN AVAILABLE FOR 3 MONTHS. *NLM

Fuel System, Gasoline › Storage › Tank Assembly
Filed Nov 13, 2003HI

CONSUMER RECEIVED RECALL 03V291000 CONCERNING FUEL TANK LEAKAGE. CONSUMER CONTACTED THE DEALER SEVERAL TIMES TO SCHEDULE AN APPOINTMENT. DEALER INDICATED TO THE CONSUMER THAT DEALERSHIP ONLY RECEIVED A CERTAIN AMOUNT OF PARTS EACH MONTH FOR THE RECALL. DEALER DID NOT INFORM CONSUMER WHEN THE PARTS WOULD BE AVAILABLE. BUT CONSUMER CONTINUED TO CONTACT THE DEALER TO GET THE REPAIRS DONE.*AK CONSUMER RECIEVED A RECALL NOTICE FOR 2004 TOYOTA SIENNA CONCERNING FUEL TANK LEAKAGE. CONSUMER CALLED DEALER TO SCHEDULE AN APPOINTMENT TO HAVE THE RECALL REPAIRS PERFORMED ON VEHICLE. THE CONSUMER WAS INFORMED THAT THERE WERE NOT ENOUGH PARTS TO COMPLETE REPAIRS NOR WAS THE CONSUMER INFORMED WHEN THE PARTS WOULD BE IN. AFTER CONTACTING ODI CONSUMER RECEIVED AN APPOINTMENT TO HAVE RECALL REPAIRS PERFORMED ON VEHICLE.*MR

Fuel System, Gasoline › Storage › Tank Assembly
Filed Nov 5, 20031,400 milesIL

TOYOTA, SIENNA 2004. VEHICLE WAS TAKEN TO DEALER ON A RECALL TO REPLACE THE FUEL TANK. CONSUMER PICKED UP VEHICLE AND FILLED TANK, AND GAS LEAK OUT TO THE GROUND. CONSUMER BELIEVED THAT THE FUEL TANK HAD A DEFECTIVE GASKET OR SEAL. *AK A WEEK AFTER THE RECALL WAS PERFORMED, THE SERVICE ENGINE AND CVS LIGHTS ILLUMINATED. IT TURNED OUT THAT THE GAS CAP WASN'T PLACED ON PROPERLY. CONSUMER'S HUSBAND FUELED THE VEHICLE AND GAS BEGAN TO SPILL OUT. NOT WHERE THE NOZZLE GO IN BUT UNDERNEATH THE VAN. GAS FUMES STARTED PENETRATING THROUGHOUT THE VEHICLE. CONSUMER EVACUATED HER 4 YEAR OLD AND NEWBORN. THE NEXT DAY VEHICLE WAS TAKE TO THE DEALER. MECHANIC WAS MADE AWARE THE PREVIOUS DAY EVENTS AND EMPTIED THE GAS TANK. THE MECHANIC FOUND THE SEAL WAS EITHER INSTALLED WRONG OR IT BECAME DISLODGED WHERE THE RECALL WAS PERFORMED. THIS WAS THE CAUSE OF THE LEAKING. *PH *NLM *CB

Fuel System, Gasoline › Fuel Injection System
Filed Nov 5, 2003MA

SIENNA LE, BOUGHT IN MAY 2003. GAS PEDAL LULL!!! WHEN COMING TO A ROLLING STOP AND THEN HAVE TO ACCELERATE, THE GAS PEDAL HAS A LULL SO YOU PUSH A LITTLE MORE AND YOU SCREECH THE TIRES. THIS HAS ALMOST CAUSED TWO ACCIDENTS, CUTTING ACROSS TRAFFIC, SOMEONE WAS LETTING ME GO AND THE HESITATION GAVE THE APPERANCE THAT I WAS NOT GOING SO HE STARTED TO PROCEED AND FINALLY IT KICKED IN AND HE ALMOST SIDE REAR ENDED. IT ALSO SEEMS TO BE MORE PRONOUNCED IN WET ROAD CONDITIONS, CAN'T WAIT FOR SNOW! BROUGHT BACK TO DEALER AND SAYS IT IS COMPLETELY NORMAL, GAS PEDAL IS CONTROLLED BY COMPUTER CAN NOT CHANGE IT!

Seat Belts › Rear/Other
Filed Oct 24, 2003CA

THE PLASTIC COVER/GUIDE FOR THE SHOULDER BELT ON THE PASSENGER SIDE MIDDLE ROW CAPTAIN SEAT CAME APART, CAUSING THE BELT TO STICK AND NOT RETRACT PROPERLY. DEALER REPLACED THE PART, AND WITHIN A DAY OR TWO THE NEW PART FAILED IN THE SAME WAY. RETURNED TO DEALER; THEY SAID 2 OTHER PEOPLE HAD THE SAME PROBLEM. DEALER SIMPLY REMOVED THE PART, WHICH IMPROVED OPERATION OF THE BELT; NOW IT SEEMS TO WORK, JUST LOOKS UGLY. *LA EA05-010.PCO

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 16, 2003MN

CONSUMER RECEIVED RECALL 03V291000 CONCERNING FUEL TANK LEAKAGE. DEALER WAS CONTACTED ON 08/15/2003. DEALER DID NOT HAVE THE PARTS, AND COULD NOT PROVIDE INFORMATION AS TO WHEN THE PARTS WOULD BECOME AVAILABLE.*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 16, 2003OH

NHTSA RECALL 03V291000 CONCERNING FUEL TANK LEAKAGE: UNABLE TO GET RECALL HONORED BECAUSE NO PARTS WERE AVAILABLE. JIM WHITE TOYOTA,TOLEDO OHIO. 419 841 6681. *AK

Structure › Body › Door › Hinge and Attachments
Filed Oct 15, 20036,000 milesAZ

2004 TOYOTA SIENNA CE MODEL SLIDING DOORS PROBLEM. BOTH SLIDING DOORS INSIDE PANELS POP UP AT LEAST 1 INCH FROM THE DOOR FRAME. THIS CAUSING THE SLIDING DOOR JAM DURING OPENING & CLOSING. ONE SIDE OF THE DOOR FAILED TO OPEN. *LA

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 13, 2003200 milesCA

FUEL TANK REPLACEMENT STILL NOT COMPLETED AFTER 30 DAYS WAITING FOR LOCAL DEALERSHIP TO COMPLETE RECALL PROCESS. I AM TOLD THERE IS A DELAY IN THE PART SUPPLY BUT TOYOTA CORPORATE CLAIMS THERE IS NOT RESTRICTION IN PARTS SUPPLY. *LA

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 12, 20031,400 milesCA

SUDDEN MASSIVE FUEL LEAKAGE UNDER MY NEW 2004 TOYOTA SIENNA MINI VAN UNDER NORMAL OPERATION CONDITION. I BOUGHT A NEW 2004 TOYOTA SIENNA FROM THE DEALER IN MARCH 2003. WHEN I STOPPED THE VEHICLE AT A TRAFFIC LIGHT, ALL OF A SUDDEN A MASSIVE FUEL LEAKAGE UNDER THE VEHICLE. THE FUME OF THE FUEL FILLED UP THE PASSENGER COMPARTMENT. ALL PASSENGERS NEEDED TO BE IMMEDATELY EXITED THE VEHICLE. THE VEHICLE HAS LESS THAN 1400 MILES AND DID NOT HAVE ANY ACCIDENT OR EVEN A SLIGHT IMPACT BEFORE. BEFORE THE INCIDENT, THE VEHICLE HAS BEEN FIXED BY THE DEALER FOR A RECENT TOYOTA RECALL FOR FUEL TANK ISSUE. THE VEHICLE HAS BEEN TOWED BACK TO THE NEAREST DEALER FOR FURTHER INVESTIGATION. *LA

Seat Belts › Front › Retractor
Filed Oct 9, 2003OK

PASSENGER'S SIDE SEAT BELT IN MIDDLE ROW OF THE CAPTAIN CHAIR WILL NOT RETRACT. DEALER IS AWARE OF THE PROBLEM. DRIVER IS CONCERNED BECAUSE HE PICKS UP AND TRANSPORTS CHILDREN FROM PLACE TO PLACE. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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