2004 Toyota Sienna complaints

DURING THIS WINTER (2006-2007) WE NOTICED THAT THE REAR TAILGATE ON OUR 2004 TOYOTA SIENNA (PURCHASED IN AUG 2004) WOULDN'T OPEN UP ALL THE WAY. WE THOUGHT THIS TO BE THE COLD TEMPERATURES. HOWEVER, THIS WEEK, THE REAR LIFTGATE FAILED ALL TOGETHER. THE STRUTS THAT KEEP THE GATE UP HAVE CEASED TO OPERATE. MY WIFE WAS ABLE TO LIFT THE GATE, BUT IT CAME DOWN AND SLAMMED SHUT TO HER SURPRISE. PRETTY SCARY SINCE WE HAVE A 3 YEAR OLD WHO'S SEAT IS THE BACK AND LIKES TO ENTER THROUGH THE TAILGATE. THE RIGHT STRUT (LOOKING AT THE TAILGATE) SEEMS TO HAVE LEAKED AND HAS LEFT A FILM ON SOME OF THE PLASTIC MOLDING FOR THE REAR TAILLIGHT. MY WIFE CONTACTED OUR LOCAL TOYOTA DEALER, WHOM WE HAVE WORKED WITH BEFORE, AND WAS GIVEN AN ESTIMATE TO HAVE THE STRUTS REPLACED (ABOUT $411-$435). SHE WAS TOLD THAT THE HAVE SEEN THIS PROBLEM ON OTHER SIENNAS OF THE SAME YEAR. I HAVE CALLED TOYOTA AND WAS BASICALLY TOLD THAT THEY WOULD OPEN A CASE WITH THE DEALER TO WHAT CAN BE DONE TO HELP ME OUT. I AM CURRENTLY WAITING FOR THE CALL FROM THE DEALER. *TR

POWER LIFT GATE GAS STRUT FAILED. GATE HIT SPOUSE FROM BEHIND. LIFT GATE DROPPED UNEXPECTEDLY. IT CURRENTLY DOES NOT WORK AT ALL PASSENGER SIDE GAS STRUT IS LEAKING FLUID. *TR

VEHICLE HAS HAD A TRANSMISSION HESITATION PROBLEM SINCE WE PURCHASED IT. THE DELAY CONSISTS OF A 2-3 SECOND DELAY BEFORE THE ACCELERATION KICKS IN. THIS OCCURS WHEN MERGING, TURNING OR ATTEMPTING TO SPEED UP TO AVOID COLLISIONS/OBJECTS. WE HAVE REPORTED THIS PROBLEM TO THE DEALER EVERY TIME WE BRING IT IN FOR MAINTENANCE, WITH NO IMPROVEMENT IN PERFORMANCE. ADDITIONALLY, UNDER CRUISE CONTROL, THE CAR "SKIPS" GEARS UNEXPECTEDLY AND REVVS RANDOMLY. *TR

WE NOTICED THAT THE STEERING FOR THE 2004 TOYOTA SIENNA WAS BEGINNING TO GET HARD. SOMETIMES IT FELT LIKE THERE WAS NO POWER STEEING, THEN IT WOULD BECOME EASIER. I THOUGHT IT WAS A LACK OF POWER STEERING FLUID, BUT FOUND OUT IT WAS THE INTERMEDIATE STEERING SHAFT. THE SWITCHING FROM HARD-TO-TURN STEERING TO REGULAR POWER STEERING MADE DRIVING DIFFICULT AND UNPREDICTABLE. TOYOTA ISSUED TWO TSB'S ON THIS STEERING SHAFT COMPONENT, AND, I UNDERSTOOD HAD RECALLED THE SAME COMPONENT IN ITS PRIUS MODEL. SOMETHING SHOULD BE DONE ABOUT THIS DANGER. *AK

3 SETS OF RUN FLAT TIRES REPLACED ON 2004 TOYOTA SIENNA IN LESS THAN 36,000 MILES DUE TO OUT-OF-ROUND CONDITION. *AK

VEHICLE HESTITATES UPON ACCELERATION. *AK

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT OPENED THE VEHICLE'S REAR HATCH AND IT IMMEDIATELY SHUT. WHEN THE HATCH ATTEMPTS TO CLOSE AUTOMATICALLY, THE ELECTRIC MOTOR KICKS IN FOR FIFTEEN SECONDS BEFORE IT CAN BE LIFTED UP AGAIN. THE HATCH MUST BE HELD OPEN BY SOMEONE OR PROPPED OPEN BY A STICK. THIS FAILURE OCCURS IN BOTH WET AND DRY WEATHER. THE ENGINE SIZE AND # OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 80,000.

POWER LFITGATE WAS CLOSING UNEXPECTEDLY ON THE 2004 TOYOTA SIENNA XLE FWD BECAUSE THE STRUTS SUPPORTING THE LFTGATE FAILED. *AK

A MONTH OR SO PRIOR TO THIS INCIDENT, I TOOK THE 2004 TOYOTA SIENNA TO THE LOCAL TOYOTA DEALER AND ASKED THEM TO CHECK THE DOOR LATCH ON THE DRIVER'S DOOR - IT WAS MAKING A POPPING SOUND. I WAS TOLD IT WOULD NOT HURTING ANYTHING ,AND SOME TIME IN THE FUTURE BRING IT IN AND THEY WILL ORDER THE PART AND TAKE THE DOOR PANEL OFF TO REPLACE THE LATCH. WELL, ON TUESDAY, MAY 8, 2007 I OPENED THE DOOR AND THE LATCH BROKE IN HALF, AND THE PART CONNECTED TO THE DOOR BROKEN THE METAL AROUND THE LATCH, AND IT FELL INTO THE DOOR. WHEN I LOWERED THE WINDOW SEVERAL HOURS LATER THE WINDOW FELL OF THE TRACK AND DOWN INSIDE THE DOOR. - IT WOULD NOT RAISE BACK UP, SO I TOOK IT BACK TO THE TOYOTA DEALER, AND AFTER WAITING FOR 3 HOURS ,I WAS TOLD THE CLIPS WERE BROKEN, AND THEY WOULD HAVE TO ORDER A NEW WINDOW WITH CLIPS ATTACHED. THE WINDOW WAS PUT BACK IN PLACE, AND I WAS TOLD NOT TO ROLL THE WINDOW DOWN OR IT WOULD FALL OFF THE TRACK AGAIN. - THE SERVICE DEPARTMENT AT THE TOYOTA DEALER WAS GOING TO CHARGE ME $106 FOR PUTTING THE WINDOW BACK UP. I WAS TOLD THIS LABOR CHARGE AND THE CHARGE TO REPLACE THE WINDOW/CLIPS, OR THE DOOR LATCH , ACTUALLY THE DOOR WOULD HAVE TO BE REPLACED, WOULD NOT BE COVERED UNDER MY EXTENDED WARRANTY. - I WAS NOT INFORMED THAT IT WAS NOT COVERED UNDER MY EXTENDED WARRANTY UNTIL THEY WERE CHARGING ME FOR THE LABOR OF PUTTING MY WINDOW BACK ON THE CLIPS. SO, THEY DID NOT CHARGE ME ANYTHING - AFTER I ARGUED WITH THEM ABOUT THIS. - THE NEXT DAY, I HAD SOMEONE ELSE LOOK A

MY PROBLEM STARTED APPROXIMATELY BACK IN NOV 2006. I HAVE A 2004 TOYOTA SIENNA THAT HAS IT'S DRIVER SIDE DOOR HINGE/LATCH DEFECTIVE. IT STARTED MAKING A CLICKING SOUND WHEN THE DOOR IS OPENED ALMOST AS IF IT IS GETTING CAUGHT. NOW THAT MY WIFE HAS TAKEN THE CAR TO THE DEALER SHE WAS INFORMED THAT THIS IS A RARE OCCURRENCE ON THIS MODEL AND THAT THE ONLY REMEDY IS TO GET A NEW DOOR AT A COST OF AROUND $2300. I UNDERSTAND THAT ALTHOUGH THE CAR IS PASSED THE WARRANTY PERIOD (I USE MY CAR FOR LONG FAMILY TRIPS AND THEREFORE HAVE HIGH- HIGHWAY MILEAGE--AROUND 65K) I FEEL THAT THIS IS EITHER A DESIGN DEFECT OR A STRUCTURAL PROBLEM SINCE IT STARTED WITHIN 2.5 YEARS OF PURCHASE. I HAD MY WIFE CONTACT AN INDEPENDENT MECHANIC WHO ACTUALLY POINTED OUT THE PROBLEM BY SHOWING US THAT THE CONNECTING AREA OF THE DOOR IS ACTUALLY CRACKED!!! I PROCEEDED TO CALL TOYOTA OF NA AND THEY INFORMED ME THAT THEY'VE NEVER HEARD OF SUCH A THING AND THAT MY CAR WAS OUT OF WARRANTY. A SEARCH AT YOUR SITE UNCOVERED WHAT I FEEL IS A SIMILAR COMPLAINT (ODI ID NUMBER 10167890). LIKE THAT PERSON I FEEL THAT THIS IS A STRUCTURE DEFECT AND IT HAS NOTHING TO DO WITH THE HIGH MILEAGE OF MY CAR. I HAVE OWNED OVER 18 CARS OF ALL CLASSES, MILEAGE, AND AGES AND HAVE NEVER EXPERIENCED THIS OR EVEN HEARD OF SUCH A THING. I'M NOT A STRUCTURAL ENGINEER BUT IT SEEMS TO ME THAT THIS IS A CASE OF METAL FATIGUE. COULD YOU PLEASE CONTACT ME AS I'M CONCERNED THAT THIS WILL ONLY WORSEN WITH TIME TO THE POINT THAT THIS DOOR WILL

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, IT BECOMES DIFFICULT TO TURN, JAMS, AND FAILS TO TURN BACK TO THE CORRECT DRIVING POSITION. THE DEALER STATED THAT THE VEHICLE NEEDS AN INTERMEDIATE SHAFT, STEERING GEAR, AND A STEERING COLUMN FLEX COUPLING. THE DEALER ALSO STATED THAT IT IS NOT SAFE TO DRIVE THE VEHICLE BECAUSE THE STEERING MAY FAIL. THE CURRENT AND FAILURE MILEAGES WERE 48,000.

LIFTGATE HAZARD -- I OWN A 2004 TOYOTA SIENNA, WITH MANUAL LIFTGATE. THE LIFTGATE STRUTS/SUPPORTS HAVE FAILED. I WAS HIT ON THE HEAD AND SHOULDER, BUT WAS NOT SERIOUSLY HURT. JB

THE TWO LIFTGATE SUPPORT ARMS FAILED AND THE DOOR FELL ON MY HEAD. I WAS NOT SERIOUSLY HURT, BUT HAD A KNOT ON MY HEAD. TOYOTA AND THE LOCAL DEALERSHIP REFUSED ANY RESPONSIBILITY. THIS DOOR HAS NOT YET BEEN FIXED BECAUSE IT IS EXPENSIVE ($520) AND SINCE THEY ARE CONTINUING TO USE THE SAME PARTS, THIS WILL PROBABLY HAPPEN AGAIN! *JB

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE TAILGATE HAD THE SAME FAILURE AS NOTED IN DEFECT INVESTIGATION # EA06020 CONCERNING THE LIFTGATE. THE ONLY EXCEPTION WAS THAT THE TAILGATE WAS NOT POWER OPERATED. WHEN THE TAILGATE WAS LIFTED IT FELL DOWN IMMEDIATELY. THE DEALER STATED THAT THE STRUTS FAILED. THE CURRENT AND FAILURE MILEAGES WERE 48,000.*AK UPDATED 05/23/07 *TR

RIGHT SIDE REAR HATCH SUPPORT STRUT FAILED CAUSING THE HATCH TO SELF-CLOSE INSTANTANEOUSLY AFTER OPENING. I BEGAN TO LOAD GROCERIES AS THE HATCH OPENED AND THE HATCH CLOSING STARTLED ME TO JUMP INTO THE TRAFFIC LANE OF THE PARKING LOT. NO TRAFFIC. STRUT REPLACED AT DEALER AT MY COST. OLD PART RETAINED BY DEALER. *JB

I OWN A 2004 TOYOTA SIENNA. SINCE 7,000 I HAVE BEEN IN NUMEROUS TIMES TO FIX THE MIDDLE PASSENGER SEATBELT. IT BECOMES TWISTED AND UNABLE TO RETRACT PROPERLY. IT HAS BEEN REPLACED TWICE AND UN-TANGLED SEVERAL TIMES BY THE DEALERSHIP. THEY HAVE TAKEN THE SEAT OUT TO REPAIR IT NUMEROUS TIMES. IT HAS HAD THE RECALL DONE IN THE PAST. RECENTLY IT WAS BROUGHT BACK FOR ANOTHER SEATBELT REPLACEMENT DUE TO IT BEING TIGHTLY CAUGHT INSIDE THE SEAT. WHEN THE CAR WAS RETURNED TO ME, THE SAME SEAT NO LONGER LOCKED INTO PLACE. IT WAS BROUGHT BACK TO THE DEALERSHIP AND I HAVE BEEN TOLD THEY WILL NOT FIX IT BECAUSE IT WAS CAUSED BY CRUMBS BEING IN THE TRACK WHEN THE SEAT WAS PUT BACK IN. I HAVE NEVER FELT SAFE BUT A CHILD IN THIS SEAT BECAUSE I NEVER KNEW WHEN THE SEATBELT WOULD NOT RETRACT PROPERLY. I HAVE TRIED TALKING WITH THE DEALERSHIP ABOUT REPAIRING THE SEAT HOWEVER THEY REFUSE. THIS SEAT IS NOT SAFE. *JB

2004 TOYOTA SIENNA PASSENGER SIDE POWER SLIDING DOOR STOPPED WORKING. IT WOULDN'T CLOSE THE FINAL 18 INCHES. I HAD TO BUNGY STRAP IT AND DRIVE TO THE DEALERSHIP. THEY SAID THE BRACKETS WERE BENT AND MOTOR WAS NO GOOD. IT WOULD COST $1400 TO FIX IT. I TOLD THEM TO CUT THE CABLE OR JUST FIGURE A WAY TO CLOSE IT. WHEN I RETURNED TO THE DEALERSHIP THEY WERE ABLE TO SHUT THE DOOR. I ASKED IF I COULD USE THE DOOR MANUALLY. SHE SAID SINCE I DIDN'T AUTHORIZE THEM TO FIX IT ($1400) THEY WOULD NOT SAY IT WAS OK TO USE. I WOULD BE USING IT AT MY OWN RISK. THIS STILL COST ME $130. *TR

STRUTS ON LIFT GATE OF 2004 TOYOTA SIENNA FAILED SUDDENLY, MAKING LIFT GATE DANGEROUS, AND CAUSING MINOR INJURIES WHEN BEING USED TO MYSELF AND MY CHILDREN. *JB

I HAVE CONCERN WITH TIRES AND LOW PRESSURE LIGHT ILLUMINATION . I HAD 15K SERVICE AT DEALER ON JULY 22, 2006 WITH 15,423 MILEAGE AND THEY SAID THE TIRE WEAR PATTERN FOR FOUR TIRES IS OK. ALSO DEALER ADJUSTED, INSPECTED AND ROTATED THE TIRES AT THAT TIME. BUT DURING 2,000 MILES DRIVES AFTER SERVICE, THE LOW PRESSURE LIGHT WAS KEEP COMING ON EVEN THOUGH I KEPT THE PROPER PRESSURE IN THEM. SO I WENT TO FIRESTONE FOR CHECK UP AND THEY INFORMED ME THAT I NEED NEW REAR TIRES. I WENT TO COSTCO FOR 2ND OPINION ON NOVEMBER 22, 2006 WITH 17,647 MILEAGES AND THEY INFORMED ME THAT I NEED TWO NEW REAR TIRES DUE TO WORN OUT. I WAS PRETTY UPSET AT UNUSUAL RAPID WORN OUT RIGHT AFTER MANUFACTURERS RECOMMENDED 15K SERVICE. I SEND THE LETTERS TO TOYOTA BUT THEY DON'T EVEN SEND A REPLY LETTER. *JB

TL*- THE CONTACT STATED THAT HE OWNS A 2004 TOYOTA SIENNA WITH FAILURE MILEAGE OF 38,000 AND A CURRENT MILEAGE OF 69,000 MILES. TWO YEARS AGO THE DRIVER'S SIDE SLIDING DOOR WOULD NOT COMPLETELY SHUT, IT WOULD BE HALF LATCHED AND HALF UNLATCHED. HE TOOK THE VEHICLE TO THE DEALERSHIP, AND THEY INFORMED HIM THAT THE VEHICLE WAS OUT OF WARRANTY, BUT THEY AGREED TO PAY FOR HALF OF THE REPAIRS. AS OF TODAY THAT DOOR WAS WORKING FINE, THEY REPLACED THE DOOR LATCH ASSEMBLY. PRESENTLY, THE PASSENGER SIDE SLIDING DOOR WOULD NOT CLOSE COMPLETELY WITH THE REMOTE OR BY HAND. WHILE DRIVING THE DOOR WAS CONTINUALLY AJAR. HE CONTACTED THE DEALERSHIP, AND HAS A SCHEDULED A REPAIR APPOINTMENT FOR 04/16/07. HE TOOK THE VEHICLE TO A REPAIR SHOP, AND THEY INFORMED THE CONTACT THAT THE DOOR NEEDED AN ELECTRIC DOOR LOCK ASSEMBLY. HE CALLED THE MANUFACTURER, HIS CASE NUMBER WAS 200704130436. THEY INFORMED HIM THAT THIS WAS A SAFETY PROBLEM, BUT THAT HE WOULD BE RESPONSIBLE FOR THE COST OF REPAIR.*AK

2004 TOYOTA SIENNA, REAR LIFT GATE HOLD OPEN GAS STRUTS FAILED WITH REAR HATCH IN FULL OPEN POSITION CAUSING REAR HATCH TO SLAM SHUT NARROWLY MISSING MY WIFE. FAILURE MAY CAUSE SEVERE INJURY IF PERSON STRUCK BY FALLING DOOR. TOYOTA CONTACTED, VEHICLE OUT OF WARRANTY BY 6 MONTHS & 2500 MILES. NO ASSISTANCE OFFERED. PARTS ORDERED FROM LOCAL PARTS DEALER. *JB

TL* - THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS THE DRIVER'S SIDE AND PASSENGER'S SIDE SLIDING DOORS WILL OPEN WITHOUT WARNING. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A REPAIR SHOP FOR A DIAGNOSIS. THE FAILURE MILEAGE WAS 130,000, AND THE CURRENT MILEAGE WAS 142,000.*AK

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE LIFTGATE FAILED AND COMES CRASHING DOWN IF YOU DO NOT MANUALLY HOLD THE TAILGATE. THE CURRENT AND FAILURE MILEAGE WERE 54,000.*AK THE CONSUMER STATES THAT HIS WIFE HAD A PERSONAL EXPERIENCE WHERE THE LIFTGATE HIT HER IN THE HEAD WHILE UNLOADING THE GROCERIES. UPDATE 4/30/07*TR

REAR TAILGATE STRUTS BIND AND FAIL TO HOLD UP TAILGATE. *JB

FAILURE OF THE REAR HATCH SUPPORT MECHANISM ,MAKING THE HATCH EXTREMELY DIFFICULT TO RAISE, AND WHEN RELEASED CAUSES IT TO CRASH DOWN WITH GREAT FORCE ON TOP OF A PERSON THAT MAY BE UNDER IT.*AK

TOYOATA SIENNA REAR POWER LIFTGATE ABRUPTLY REVERSES DIRECTIONS AND BEGINS TO CLOSE IMMEDIATELY AFTER IT HAS OPENED UP. LIFTGATE WILL NOT REMAIN IN OPEN POSITION. IF LIFTGATE IS OPENED MANUALLY THE STRUTS PROVIDE NO LIFT ASSISTANCE OR SUPPORT - LIFTGATE DOOR IS VERY HEAVY. THIS IS A SAFETY HAZARD & LIFTGATE IS NOT ABLE TO BE USED WITH THIS DEFECT. EACH ATTEMPT TO OPEN THE LIFTGATE RESULTS IN FAILURE.*AK

THE REAR DOOR ON THE 2004 TOYOTA SIENNA VAN CAMER DOWN BY ITSELF. THE MOTORIZED HATCH WENT UP AND THEN ALMOST IMMEDIATELY CAME DOWN. I WAS GETTING ITEMS OUT OF THE BACK WHEN IT HIT THE TOP OF MY HEAD. IT KEPT CLOSING UNTIL I HIT THE REMOTE BUTTON , BUT AS SOON AS IT REACHED THE TOP,IT STARTED TO CLOSE AGAIN. I CONTACTED TOYOTA, AND THEY TOLD ME THE WARRANTY EXPIRED, AND IT WOULD COST $470.92 TO FIX IT. THIS WAS A SAFETY ISSUE AND COULD CAUSE MAJOR INJURY, ESPECIALLY TO A SMALL CHILD. I THINK THEY SHOULD BE RESPONSIBLE. *AK

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA LE. AFTER PURCHASING THE VEHICLE, THE CONTACT NOTICED THAT THE BRAKES WERE MAKING A SQUEAKING SOUND AND WHEN ENGAGED THEY DID NOT STOP THE VEHICLE AS QUICKLY AS THEY SHOULD HAVE. THE BRAKES WERE REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 73200.

HATCH ON MY 2004 TOYOTA SIENNA VAN COMES DOWN BY ITSELF. IT IS THE LIMITED EDITION VERSION WITH MOTORIZED HATCH RAISING AND LOWERING. IT GOES UP AND THEN COMES DOWN BY ITSELF. I WAS STANDING UNDERNEATH AND IT STRUCK THE TOP OF MY HEAD AND GAVE ME A STIFF/SORE NECK. IT DOES THIS INTERMITTENLY, NOT ALL OF THE TIME. I CONTACTED TOYOTA AND TOLD ME MY WARRANTY IS OUT OF DATE AND WOULD NOT REPAIR IT. THIS IS A SAFETY ISSUE AND COULD CAUSE MAJOR INJURY ESPECIALLY TO A SMALL CHILD AND I THINK THEY SHOULD BE RESPONSIBLE. THIS IS NOT LIKE A FAN BELT OR ALTERNATOR WHERE THE FAILURE CANNOT ACTUALLY INJURY SOMEONE. I UNDERSTAND THIS HAS BEEN CORRECTED ON THE NEWER SIENNAS THAT STILL HAVE THE SAME BODY STYLE, SO THEY OBVIOUSLY KNOW IT WAS A PROBLEM.

THE POWER LIFTGATE ON MY 2004 SIENNA CLOSES ON ITS OWN AFTER I OPEN IT. THE LIFTGATE HAS STRUCK ME ON THE HEAD AND SHOULDERS ON SEVERAL OCCASIONS. ABOUT A YEAR AGO TOYOTA REPLACED THE GAS PISTONS BUT THE SITUATION HAS REOCCURED, ESPECIALLY IN COLD WEATHER. TODAY, IT CLOSED ON ITS OWN THREE TIMES.

THE LIFTGATE STRUTS ON MY 2004 TOYOTA SIENNA MINIVAN FAILED. THE LIFTGATE (MANUAL, NOT POWER) SLAMMED DOWN WITH NO WARNING WHILE I WAS PUTTING GROCERIES IN THE BACK. IF I HAD BEEN IN THE WAY, I COULD EASILY HAVE BEEN INJURED. IF EITHER OF MY CHILDREN HAD BEEN HELPING ME, THEY CERTAINLY WOULD HAVE BEEN HURT! *JB

BACK DOOR (GATE) STARTED TO FALL DOWN AT COLDER TEMPERATURES (APPROX. 50 F). AFTER COUPLE OF MONTH THE GATE DOESN'T STAY UP ANYMORE. IT JUST FALLS DOWN. ALSO, WHITISH SPOTS STARTED TO APPEAR ON THE DASHBOARD IN THE AREA WHERE THERE IS AN AIRBAG IS LOCATED. *JB

TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2004 TOYOTA SIENNA (WITH 30600 FAILURE MILEAGE AT 30 MPH THE CONTACT'S VEHICLE STRUCK A SECOND VEHICLE , T-BONED, ON THE PASSENGER'S SIDE, PUSHING THE OTHER VEHICLE OUT OF THE WAY AND CONTINUING DOWN THE STREET. THE VEHICLE PICKED UP SPEED GOING DOWN A HILL. THE CONTACT APPLIED THE BRAKES AND TRIED TO DOWN SHIFT, BUT NOTHING SEEMED TO DECREASE THE VELOCITY. THE VEHICLE HIT A STREET SIGN, JUMPED A CURVE ,AND THE CONTACT PURPOSELY CRASHED INTO A CLUMP OF GUIDE WIRES IN ORDER TO STOP THE VEHICLE. THE CONTACT PUSHED ON THE EMERGENCY BRAKE AND IT DID NOT ENGAGE. THE CONTACT NOTICED AFTER THE CRASH THAT THE VEHICLE HAD LOST POWER. THE VEHICLE SUSTAINED EXTENSIVE DAMAGE. *AK

THE DRIVER SIDE SEAT BELT SOMETIMES FAILS TO RETRACT. WHEN I PULLED THE BELT OUT, IT STAYED OUT AND WOULD NOT RETRACT. I INSPECTED THE AREA AND FOUND NO INTERFERENCE. THIS HAPPENED ON A SAT. I DROVE THE VEHICLE SAT. AND SUN WITH A FAULTY BELT. I CALLED THE DEALERS SERVICE DEPT. TOLD THEM THE PROBLEM BUT COULDN'T GET IN FOR A WEEK. IN THE MEANTIME, THE BELT BEGAN TO WORK AGAIN. THE DEALER SAID"BRING IT BACK WHEN IT DOESN'T WORK." I HAVE A PHOBIA NOT KNOWING WHEN THE SEAT BELT WILL FAIL AGAIN. THE VEHICLE IS A 2004 TOYOTA SIENNA. I PURCHASED IT NEW FROM THE SAME DEALER. CARMAX IN KENOSHA WI. I SENT THIS SAME E MAIL TO TOYOTA. *JB

REAR LIFT GATE STRUTS FAIL CAUSING INJURY TO HEAD WHEN DOOR IS IN THE OPEN POSITION. LIFT GATE DOES NOT OPEN TO THE FULL POSITION AND THE PROBLEM GETS WORSE DURING TIME. IF THE PERSON OPENING IS NOT AWARE THAT THE CLEARANCE IS NOT SUFFICIENT, THE SHARP EDGE OF THE DOOR CAN HIT USER IN THE FOREHEAD. *JB

TL*- THE CONTACT OWNS A 2004 TOYOTA SIENNA MINI VAN. WHILE DRIVING AT 15 MPH THE CONTACT EXPERIENCED THE FOLLOWING FAILURE: INTERMITTENT VSC ACTIVATION AFTER STARTING THE ENGINE AND DRIVING STRAIGHT FROM A STOP POSITION. THIS FAILURE WAS ALWAYS ACCOMPANIED BY THE INSTRUMENT PANEL VSC LIGHT AND AN AUDIBLE WARNING BUZZER. THE CURRENT AND FAILURE MILEAGE WERE 47,000. *AK THE CONSUMER SATED THE ABS WOULD ACTIVATE. THE CONSUMER SOLD THE VEHICLE. UPDATED 03/30/07. *JB

I WAS PULLING SLOWLY INTO A PARKING SPACE AND MY 2004 SIENNA VAN UNCONTROLLABLY ACCELERATED AND SMASHED INTO A BUILDING. *JB

TL*- THE CONTACT STATED THAT WHEN HE OPENED THE REAR LIFTGATE OF THE 2004 TOYOTA SIENNA USING THE REMOTE CONTROL ACCESS THE GATE WILL RISE TO THE TOP AND IMMEDIATELY COME DOWN WITHOUT WARNING. THE CONTACT STATED THERE WAS AN UPDATED DOOR STAY REPLACED ON THE VEHICLE IN JANUAR 2006 UNDER WARRANTY. THE REAR LIFTGATE WILL ONLY LOWER WITHOUT WARNING WHEN OPENING USING THE REMOTE. THE GATE DID NOT LOWER WITHOUT WARNING WHEN IT WAS OPENED MANUALLY. THE CONTACT SPOKE WITH THE DEALERSHIP, AND WAS INFORMED THEY WOULD NOT REPLACE OR FIX UNTIL THEY RECEIVED SOMETHING FROM TOYOTA. THE FAILURE MILEAGE WAS 28200, AND THE CURRENT MILEAGE WAS 28400.*AK THE CONSUMER STATED THE REAR LIFT GATE SOMTIMES LOWERS WITHOUT WARNING DURING THE OPENING CYCLE. UPDATED 03/19/07. *JB

VAN WAS PUT IN REVERSE AND IT ACCELERATED ON ITS OWN AND HIT CAR BEHIND, QUICKLY PUT IT ON DRIVE AND W/OUT PRESSING ACCELERATOR, IT SURGED FORWARD. LUCKILY THERE WERE BOXES BETWEEN THE VAN AND THE WALL. BROUGHT IT TO TOYOTA, SAID THEY FOUND NOTHING WRONG WITH THE VAN AND THAT THE WARRANTY WONT COVER. *NM

ENGINE FAILURE DUE TO OIL GUMMING. *NM

VEHICLE HAS SUDDENLY BECOME VERY HARD TO STEER. MUCH FORCE IS REQUIRED TO TURN WHEELS AND CORNERING IS VERY "JERKY". THE DEALER ADVISES A NEW STEERING SHAFT ASSEMBLY IS REQUIRED. THIS IS NOT CONSIDERED WARRANTY WORK. I CAN NOT FATHOM HOW MALFUNCTIONING OF THE STEERING ASSEMBLE AFTER THREE YEARS IS NOT A MANUFACTURER DEFECT. *JB

THE TWO SLIDING DOORS ON MY 2004 TOYOTA SIENNA KEEP FREEZING SHUT IN COLD WEATHER. DEALER CLEANED AND LUBRICATED THE DOORS BUT THAT DIDN'T HELP. DEALERS NEXT SUGGESTION IS TO REPLACE THE CABLES IN THE DOOR FOR $700/DOOR BUT CAN'T GUARANTEE THAT WILL FIX THE PROBLEM. MY TWO CHILDREN HAVE TO ENTER THE VAN THROUGH THE BACK HATCH. IF AN ACCIDENT OCCURRED, THE KIDS WOULD HAVE TO CRAWL OVER THE FRONT SEATS TO EXIT THE VAN SINCE THE SIDE DOORS ARE FROZEN SHUT AND THE BACK HATCH DOESN'T OPEN FROM INSIDE THE VAN. *JB

THREE TIRE FAILURES DUE TO SIDEWALL BLOWOUTS. THREE OUT OF FOUR TIRES FAILED DUNLOP TIRES ORIGINAL EQUIPMENT TOYOTA RESPONSE: TOO BAD, NOT OUR PROBLEM. LOCAL DEALER DOCUMENTED ISSUE WITH TIRE REP. *NM

IN DECEMBER, 2006, MY TAILGATE CLOSED ON ITS OWN, INJURING MY WIFE. TOYOTA REPLACED THE REAR STAYS (STRUTS) UNDER WARRANTY, INCLUDING THE ADDITION OF SOME BRACKETS. AT FIRST EVERYTHING WAS FINE. BUT WHEN THE WEATHER TURNED COLDER (BELOW 20F), THE REAR HATCH WOULD NOT OPEN ON ITS OWN UNLESS OPENING UNDER POWER. AND THEN A COUPLE OF DAYS AGO (STILL VERY COLD), THE HATCH CLOSED ON ITS OWN UNDER POWER AGAIN. THIS TIME, MY DAUGHTER AND I WERE BOTH IN ITS PATH, BUT FORTUNATELY, SO WAS A SHOPPING CART. THERE WERE FORTUNATELY NO INJURIES THIS TIME. I AM FRUSTRATED THAT JUST 45 DAYS AFTER THE PROBLEM WAS "REPAIRED" IT IS ALREADY HAPPENING AGAIN.

TL*- THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT EXPLAINED THAT THE REAR DOOR LIFTGATE DID NOT STAY OPEN WHEN USED. THE CONTACT WOULD PUSH THE KEY FOB TO OPEN THE AUTOMATIC REAR DOOR AND THE DOOR WOULD OPEN. AFTER A SHORT PERIOD OF TIME THEY WOULD CLOSE WITHOUT WARNING. THE DOOR NORMALLY HAS A CHIME TO ALERT THE CONTACT WHEN THE DOOR IS CLOSING, BUT WHEN IT CLOSES IN ERROR THERE ISN'T A CHIME TO ALERT THE CONTACT OF THE CLOSING. THE CONTACT HAS BEEN HIT SEVERAL TIMES BECAUSE OF THIS FAILURE. *AK UPDATED 2/27/2007 -OVER THE PAST FEW WEEKS THE REAR DOOR WOULD CLOSE IMMEDIATELY AFTER BEING OPENED. THE VEHICLE WAS TAKEN TO THE DEALER BUT HEY DID NOT FIX IT. *NM

THE REAR LIFT GATE LOST ITS FULL UP POSITION AND RAPIDLY CAME DOWN. THE POWER CLOSE FUNCTION KICKED IN WAS NEAR IMPOSSIBLE TO PUSH BACK TO KEEP IT FROM CRUSHING ME. THE PRESSURE SENSOR DID NOT SEEM TO FUNCTION. THE REAR LIFT GATE IS CURRENTLY USELESS BUT POSES A MAJOR SAFETY CONCERN WITH KIDS IN OUR FAMILY. THE DEALER HAS NOT SHOWN THE EXPECTED SENSE OF URGENCY IN GETTING THIS PROBLEM FIXED. THIS IS OUR FIRST NEW TOYOTA AND I AM TERRIBLY DISAPPOINTED WITH THIS SITUATION, THIS WILL CERTAINLY AFFECT MY DECISION TO BUY ANOTHER TOYOTA BRAND IF THE PROBLEM IS NOT ADDRESSED TO MY SATISFACTION. *JB

IN DECEMBER WE TOOK OUR 2004 SIENNA IN BECAUSE THE REAR LIFTGATE BEGAN CLOSING ON US EXPECTEDLY. WE HAVE 3 YOUNG CHILDREN AND FEAR THEY WILL BE SERIOUSLY INJURED OR KILLED. I SEE THERE IS AN INVESTIGATION INTO THIS EXACT PROBLEM. BOTH TOYOTA CORPORATE & THE DEALERSHIP HAVE REFUSED TO FIX IT BECAUSE IT IS OUT OF WARRANTY. *NM

AUTO POWERED REAR DOOR; WHEN POWERED OPENED WILL OPEN ALL THE WAY AND A FEW SECONDS LATER SUDDENLY CLOSE WITHOUT WARNING. IT HAS HAPPENED A FEW TIMES, ONLY IN COLD WEATHER. THIS HAS HAPPENED AFTER TOYOTA FIXED THE HATCH STUDDERING PROBLEM. I WAS INJURED (BRUISED) IN THE HEAD DUE THE DOOR HITTING ME AS IT AUTOMATICALLY CLOSED BY ITSELF (NOTE IT DID NOT STOP CLOSING AFTER IT HIT MY HEAD). *NM

TL* - THE CONTACT STATED THAT WHILE THE 2004 TOYOTA SIENNA WAS PARKED IN THE DRIVEWAY,AND THE LIFTGATE WAS OPENED, THE DOOR MALFUNCTIONED AND CLOSED HITTING THE CONTACT ON THE HEAD AND THE BACK OF THE SHOULDER, CAUSING HIS KNEE TO HIT THE BACK FENDER. THE IMPACT OF THE LIFTGATE KNOCKED THE CONTACT HALFWAY INSIDE THE VEHICLE. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN INTO THE SERVICE DEALER MENLOBE DODGE TOYOTA IN BOUNTIFUL, UT) AND THEY STATED THAT THEY COULDN'T DO ANYTHING TO REMEDY THE ISSUE. THE CONTACT CAN PROVIDE COPY OF THE INVOICE FROM THE SERVICE DEALER. *JB UPDATED 04/16/07 *TR

TOYOTA 2004 LE SIENNA. DRIVING ON STRAIGHT, DRY, ROAD ABOUT 30-40 MPH. VSC SUDDENLY LIGHT TURNED ON UNEXPECTEDLY, FOLLOWED BY LOUD BEEPING NOISE. VAN APPEARED TO HESITATE. CAN'T GO MORE THAN 40 MPH. I WAS GLAD THAT THERE WAS NO CAR BEHIDE ME OTHERWISE THERE WOULD HAVE BEEN AN ACCIDENT. VAN WAS BROUGHT INTO DEALER (TOYOTA OF PALO ALTO, CA). THEY FOUND NO ERROR CODE. *NM