2004 Toyota Sienna complaints

I HAVE A 2004 TOYOTA SIENNA AND THE POWER LIFTGATE IS CLOSING UNEXPECTEDLY. MY WIFE'S ARM WAS SQUEEZED THE OTHER DAY BECAUSE OF THIS LIFTGATE CLOSING BY ITSELF WHILE SHE WAS GETTING GROCERIES OUT OF THE CAR. *TR

I OWN A 2004 TOYOTA SIENNA WITH A TRANSMISSION SHIFTING PROBLEM THAT HAS BEEN OCCURRING SINCE I PURCHASED THE NEW VEHICLE BACK IN MARCH 2003. THIS PROBLEM IS NOT JUST ON THIS PARTICULAR VEHICLE AS I TEST DROVE SEVERAL OTHER NEW VEHICLES FROM THE DEALER WHERE I PURCHASED THIS. THE PROBLEM WITH THE TRANSMISSION IS THAT IT DOESN'T KNOW WHEN TO DOWNSHIFT TO A LOWER GEAR, PARTICULARLY BETWEEN 0-15 MPH. WHEN IT CAN'T DECIDE TO DOWNSHIFT, YOU CAN'T ACCELERATE AT ALL. THIS IS VERY DANGEROUS WHEN IN AN INTERSECTION WHILE ATTEMPTING TO MAKE A LEFT HAND TURN. I MADE SEVERAL COMPLAINTS THROUGH THE TOYOTA DEALERSHIP BACK IN 2003 AND 2004. I WAS TOLD THAT THIS IS COMMON WITH THIS TRANSMISSION AND THAT TOYOTA WAS GOING TO MAKE A SOFTWARE CHANGE TO FIX THIS. IT HAS NOT YET BEEN FIXED AND I SEE THAT THEY NOW HAVE THE SAME PROBLEM WITH THE CAMRY. ARE THEY GOING TO WAIT UNTIL SOMEONE GETS KILLED BEFORE THEY DO SOMETHING? ACTION NEEDS TO BE TAKEN BY TOYOTA TO FIX THIS ISSUE WITH THE CAMRY'S AND SIENNAS. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT HEARD A LOUD POPPING NOISE WHEN HE OPENED THE DRIVE SIDE DOOR. THE DEALER STATED THAT THE DOOR HINGE CAUSED THE FAILURE AND THEY REPLACED THE HINGES. APPROXIMATELY ONE YEAR LATER, THE NOISE RECURRED. THE DEALER STATED THAT THE HINGE CAUSED THE FAILURE AGAIN. AS OF SEPTEMBER 14, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 29,879 AND CURRENT MILEAGE WAS 32,000.

THIS IS FOR A 2004 TOYOTA SIENNA. THE DRIVER SIDE DOOR IS NOT CLOSING COMPLETELY. IT APPEARS THE WELDING FOR THE DOOR CHECK IS THE CULPRIT. THE DOOR DOES NOT FEEL SECURE WHEN CLOSED. I BROUGHT THE DOOR TO THE TOYOTA DEALERSHIP AND THEY SAID IT WAS OUT OF WARRANTY. YOU ARE SOL. I CALLED TOYOTA CUSTOMER SERVICE AND THEY TOLD ME TO CALL THE DEALERSHIP.

I HAVE A TOYOTA SIENNA 2004 CE. WHEN I TRY TO OPEN THE LIFEGATE, IT FAILED TO KEEP OPEN THE MORNING OF SEP 8 2007. AND IT HASN'T WORKED SINCE THEN. WHEN I CALLED THE DEALER, I WAS INFORMED IT WILL COST ME ABOUT $640 TO FIX IT SINCE THE VAN IS OUT OF WARRANTY. I FOUND OUT THAT THE STRUTS THAT RAISE THE LIFTGATE HAS A DEFECT FROM INTERNET.*JB

I WAS UNLOADING MY 2004 TOYOTA SIENNA WHEN THE STRUTS HOLDING UP THE REAR HATCH FAILED. I WAS PINNED BETWEEN THE BUMPER/STUFF I WAS UNLOADING AND THE DOOR. LUCKILY I WAS ABLE TO PUSH MYSELF UP WITH THE DOOR ON TOP OF ME AND ONLY HAD BRUISING ON MY LEFT ARM. HAD THE DOOR FALLEN ON MY PREGNANT WIFE MORE SERIOUS INJURIES COULD HAVE OCCURRED. ALSO I AM PRETTY SURE SHE WOULD NOT HAVE HAD THE STRENGTH TO PUSH HER SELF UP WITH THE WEIGHT OF THE DOOR AND THE ANGLE THAT I WAS IN. I HAVE THE EXTENDED WARRANTY SO THE STRUTS WILL BE REPLACED ALONG BUT I HAVE A $50 DEDUCTIBLE. IF I DID NOT HAVE THE EXTENDED WARRANTY I WOULD BE LOOKING AT $350.00 PLUS LABOR. *JB UPDATE 12/12/2007 *BF UPDATED 12/12/07

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT HEARD A CLICKING SOUND WHEN OPENING AND CLOSING THE DRIVER SIDE DOOR. THE DEALER STATED THAT THE DOOR LATCH HINGE MADE THE NOISE BECAUSE THE WELD FAILED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 39,000 AND FAILURE MILEAGE WAS 36,000. THE CONSUMER STATED TOYOTA CORPORATE OFFICE OFFERED A GOOD-WILL REIMBURSEMENT OF $750 AND VEHICLE WAS TAKEN TO DEALER FOR REPAIRS AT NO COST TO OWNER. UPDATED 12/12/07 *TR

STRUTS ON REAR LIFTGATE FAILED, INJURING MY BACK. *TR

TOYOTA SIENNA 2004 POWER REAR DOOR CLOSED INEXPECTEDLY AND QUICKLY HITING MY WIFE'S HEAD. PROBLEM CAN BE REPRODUCED EVERY TIME THAT THE DOOR IS POWERED OPEN. DOOR "DROPS" SEVERAL INCHES AS SOON AS IT REACHES THE FULLY-OPEN POSITION.

DRIVER'S SIDE PASSENGER DOOR INTERNAL MECHANISM IS BROKEN. AUTO BODY SHOP STATES THEY HAVE SEEN THIS FAILURE ON MULTIPLE TOYOTA SIENNA VANS OF THIS MODEL ERA 2004 AND LATER. WILL COST $1,500 TO REPAIR INCLUDING WELDING OF FAILED METAL PART IN INTERNAL DOOR MECHANISM. UPDATED 11/1/07 *TR

I HAVE A 2004 TOYOTA SIENNA XLE WITH POWER LIFTGATE. LAST MONTH ONE OF THE TWO SUPPORTING STRUT IS FAILING AND I HEARD A LEAKING SOUND, THEN THE DOOR JUST AUTOMATICALLY POWERING CLOSING ON ME WITHOUT MY OPERATION. I USE A LOT OF STRENGTH TO FIGHT IT BACK, ALMOST HURT ME. THIS IS A SERIOUS SAFETY PROBLEM WITH THE DEFECTED STRUT. AFTER THIS INCIDENT, THE LIFTGATE CAN POWER OPEN IT BUT NOT ALL THE WAY, AND VERY EASILY FALL DOWN TO CLOSE WITH JUST A LITTLE TOUCH OF THE PINKY FINGER STRENGTH. I DID SOME RESEARCH AND FOUND OUT THAT TOYOTA DIDN'T RECALL FOR THIS SAFETY ISSUE WITH THE DEFECTED STRUT, THEY ONLY ISSUE A TECHNICAL SERVICE BULLETIN BO001-07 TO ADDRESS IT. SINCE MY WARRANTY JUST EXPIRED ON APRIL 07, I MIGHT NOT BE ABLE TO REPLACE IT UNDER WARRANTY. FOR ME, THIS IS A VERY SERIOUS SAFETY PROBLEM THAT IT MIGHT RESULT INJURY IF A CHILD IS UNDER THE POWERED LIFTGATE WITH THIS DEFECTED STRUT WHEN IT UNEXPECTED CLOSING DOWN WITH POWER LIFT. PLEASE INVESTIGATE THIS SAFETY ISSUE. THANK YOU! *TR UPDATED 01-16-08. *KB UPDATED *JB

POWER LIFTGATE NOT SUPPORTED BY THE GAS STRUTS. POWER LIFTGATE OPENS AND THEN BEGINS TO POWER CLOSE, KNOCKING THE PERSON LOADING/UNLOADING THE CAR ON THE HEAD OR SQUEEZING THEM BETWEEN THE LIFTGATE AND THE REAR BUMPER. HAS BUMPED ME, SQUEEZED MY WIFE MULTIPLE TIMES. I FEAR THIS COULD SERIOUSLY INJURE THE KIDS IF THEY EVER FIND THEMSELVES IN THE MOUTH OF THIS HUNGRY MINIVAN! *JB

SIENNA 2004 XLE WITH INSTALLED HITCH, THE HEIGHT LEFT FROM GROUND TO THE LOWER PART OF THE HITCH IS NOT ENOUGH TO SAFELY LOAD ANY CARGO ABOVE 150-175 POUNDS ON YOUR REAR WITHOUT HITTING THE PAVEMENT EVERYTIME A BUMP IS ON THE ROAD, ALL IS ORIGINAL EQUIPMENT BUILT TO BE USED ON A TOYOTA SIENNA, APPEARS THAT THE ONLY SOLUTION IS TO REMOVE IT OR INSTALL A SAFE LEVELING AIR SYSTEM REAR SHOCKS, IS IT AVAILABLE? WELL... MORE MONEY ON AN ALREADY EXPENSIVE VEHICLE... NO THANKS. *JB

CHECK ENGINE LIGHT COMES ON WITH EVERY GAS FILL. (GAS CAP IS CLOSED TIGHTLY) IS VERY DIFFICULT TO FUEL. I HAVE TO FIND A PUMP THAT PUMPS VERY SLOWLY OR DO IT BY HAND. *JB UPDATED 01-15-08. *KB UPDATED *JN

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHEN TURNING A CORNER AT APPROXIMATELY 5-10 MPH THE VEHICLE WOULD HESITATE AND LOSE POWER. THE DEALER STATED THAT THE VEHICLE NEEDED A COMPUTER UPDATE, HOWEVER; THE SYSTEM WAS UNAVAILABLE. THE DEALER STATED THAT THE FAILURE WAS NOT NORMAL. THE CURRENT MILEAGE WAS 100,000. THE FAILURE MILEAGE WAS UNAVAILABLE.

COMPLAINING IN REGARDS TO THE LIFTGATE STRUT ON MY 2004 TOYOTA SIENNA LE. THE LIFTGATE CAME DOWN ON MY HEAD AFTER ANTICIPATING THE STRUTS WOULD HOLD AND CONTINUE TO RAISE THE LIFTGATE. THIS INCIDENT IS A COMPLETE HAZARD TO CONSUMERS THAT TOYOTA SHOULD DO SOMETHING ABOUT. THIS HAPPENED TWO MONTHS AFTER MY WARRANTY HAD EXPIRED, BUT STILL 10,600 + MILES BELOW THE 36,000 MILE WARRANTY. A TOYOTA DEALER HAD TOLD ME THAT THESE STRUTS ARE OFTEN CHANGED. THAT TELLS ME THESE STRUTS ARE ALREADY KNOWN TO BE DEFECTIVE AND AT $175 - 181.00 EACH STRUT, THEY'RE NOT CHEAP. THIS IS A SERIOUS SAFETY HAZARD TO BUYERS AND ESPECIALLY FOR KIDS WHO HELP TAKE OUT GROCERIES FROM THE TRUNK. A SIMILAR CONCERN HAS BEEN ADDRESSED BY ANOTHER PERSON TO CONSUMER REPORTS.ORG. DEFECTIVE PARTS ARE AVAILABLE AND WILL BE ADDRESSED TO TOYOTA. THANKS FOR THE HELP. *JB

2004 TOYOTA SIENNA MINIVAN: OVER A DOZEN TIMES THE AUTOMATIC REAR TAIL HITCH HAS COME DOWN WITHOUT WARNING AND TRIED TO CLOSE ITSELF COMPLETELY. THE DOOR TRAPS YOU BETWEEN IT AND THE REAR BUMPER, ONCE HURTING MY CHILD. TOYOTA AND THE DEALERSHIP SAID THIS WAS NOT UNDER WARRANTY AND THAT THERE WAS NO RECALL YET THIS SEEMS TO BE A PROBLEM THEY ARE HEARING MORE FREQUENTLY. THE DEALERSHIP REPAIRED THE DOOR AT OUR COST. *JB

1) REAR LIFTGATE OPERATED NORMALLY - NO INDICATION OF POTENTIAL ISSUES. 2) REAR LIFTGATE STRUTS FAILED, CAUSING THE DOOR TO CLOSE UNEXPECTEDLY, HITTING MY WIFE WHILE SHE WAS UNDERNEATH THE LIFTGATE. LIFTGATE WILL NO LONGER STAY IN THE OPEN POSITION. USING THE POWER ASSISTED FEATURE TO OPEN THE LIFTGATE WORKS, BUT IT WILL CLOSE IMMEDIATELY AFTER THE OPENING MECHANISM DISENGAGES. 3) NO RESOLUTION FROM TOYOTA AMERICA CUSTOMER ASSISTANCE SINCE THE VEHICLE IS PAST 36,000 MILE WARRANTY (CURRENTLY @ 42,000 MILES). *JB

LIFTGATE STRUTS ON 2004 TOYOTA SIENNA VAN DO NOT HOLD THE LIFTGATE OPEN. ONCE THE DOOR IS OPENED NOTHING SUPPORTS THE WEIGHT AND THE DOOR SLAMS SHUT. EXTEMELY DANGEROUS FOR CHILDREN OR ADULTS UNLOADING THE REAR HATCH. STRUTS HAVE FAILED. TOYOTA REFUSES TO ACKNOWLEDGE THE PROBLEM. *JB

I HAVE A 2004 TOYOTA SIENNA, WHICH OVERALL I LOVE. IN THE PAST 3 MONTHS, THE TRUNK HATCH HAS STARTED TO NOT HOLD WHEN OPEN & RESIST OPENING AT TIMES. IT USED TO HOLD FOR LONGER, MAKING ME DELAY THE REPAIR. IT HAS PROGRESSIVELY GOTTEN WORSE, SO THAT NOW IT CLOSES WITHIN MOMENTS WITH A LOT OF FORCE. I HAVE NO CHOICE BUT TO REPAIR IT NOW, AT A COST OF $400, OR RISK SERIOUS INJURY TO MYSELF & 3 YOUNG CHILDREN. MY HUSBAND & I HAVE ALREADY BEEN BONKED ON THE HEAD & BACK REPEATEDLY. TOYOTA IS AWARE OF THE DEFECT, & THE OBVIOUS RISK TO CAR OWNERS (A MAJORITY OF WHOM HAVE YOUNG CHILDREN I WOULD GUESS AS IT IS A MINIVAN), BUT HAS NOT ISSUED A RECALL. INSTEAD THEY ARE PROFITING OVER THE DEFECT. I DON'T FAULT THE SERVICE DEALER THAT WE DEAL WITH, AS THEY HAVE ALWAYS BEEN HELPFUL & HONEST. I AM UPSET THAT THE TOYOTA CORP. WON'T ISSUE A RECALL. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR LIFT GATE FAILS TO REMAIN OPEN AT THE APPROPRIATE TIMES. WHEN THE LIFT GATE IS OPENED AUTOMATICALLY, IT RAPIDLY FALLS AND CLOSES. WHEN OPENED MANUALLY, THE LIFT GATE CLOSES AUTOMATICALLY AND WITHOUT HESITATION. HE EMAILED THE MANUFACTURER, BUT HAS NOT YET RECEIVED A RESPONSE. THE CONTACT STATED THAT THERE IS A NHTSA DEFECT INVESTIGATION (PE06029) IN REGARDS TO THIS FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 75,000. UPDATED 08/29/07 *TR

TOWING PACKAGE/TRAILER HITCH INSTALLED BY TOYOTA DEALER CONSISTENTLY SCRAPES THE ROAD WITH AND WITHOUT A LIGHT LOAD. WHEN HAULING A LIGHT LOAD, LOAD IS APPROX ONE HALF OF THE STATED TOWING CAPACITY (3500 LBS). THE HITCH SCRAPING THE ROAD CAUSES DIFFICULTY WHEN DRIVING AND MULTIPLE "COLLISIONS" BETWEEN THE HITCH AND THE ROAD. THIS PROBLEM HAS BEEN REPORTED TO THE LOCAL DEALER (JAY WOLFE TOYOTA) AND CORPORATE TOYOTA (CASE # 2007-08020957). EVEN THOUGHT THE PROBLEM IS DOCUMENT ON SEVERAL FORUMS, TOYOTA HAS FAILED TO PROVIDE AIR SHOCKS OR ANY OTHER MEANS TO CORRECT THE PROBLEM. AM SERIOUSLY CONCERNED WHAT WILL HAPPEN WHEN I ATTEMPT TO TOW A POP-UP CAMPER THAT IS TWICE THE WEIGHT I AM TOWING KNOW, BUT STILL UNDER THE STATED TOWING CAPACITY. I HAVE SNAPPED ON SET OF SAFETY CHAINS DUE TO THE CHAINS GETTING SMASHED BETWEEN THE ROAD AND THE HITCH WHEN IT BOTTOMS OUT. *JB

OUR FAMILY IS DEEPLY TROUBLED AND WORRIED ABOUT THE SAFENESS OF OUR 2004 TOYOTA SIENNA LE-8 EVERY TIME WE USE IT ON THE ROAD. OUR VAN HAS BEEN HAVING INTERMITTENT VSC, KICKING WHICH STARTED EARLY THIS YEAR. FIRST, IT WILL HESITATE TO ACCELERATE FOLLOWED BY VSC KICKING THEN AUTOMATIC BRAKING ENGAGES THEN SUDDEN PULL OF THE STEERING TO THE LEFT. THE VSC KEEPS FLASHING AND BEEPS CONTINUOUSLY UNLESS I SLOW DOWN TO AROUND 20MPH. I EVEN SHOWED THE DEALER COPIES OF SIENNA OWNERS COMPLAINTS WITH SIMILAR PROBLEM AND TSBS REGARDING YAW RATE SENSOR AND STEERING COLUMN SENSOR. BUT STILL COULD NOT FIX OR DUPLICATE THE PROBLEM. NOTHING WAS DONE TO CORRECT THE PROBLEM AND NO PARTS REPLACED OR REPAIRED. *TR

FAILURE OF THE LIFTGATE STRUTS ON MY 2004 TOYOTA SIENNA. FOR ABOUT TWO WEEKS, THE LIFTGATE FAILED TO OPEN FULLY. THEN ONE MORNING, MY SON ATTEMPTED TO OPEN THE LIFTGATE AND IT FAILED COMPLETELY, NEARLY CRUSHING HIM. HE WAS ABLE TO MOVE AND LET THE DOOR CLOSE WITHOUT INJURY. *JB

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR LIFT GATE CLOSES UNEXPECTEDLY AND ON ITS OWN. SHE STATED THAT IT CLOSES WITH SUCH FORCE, THAT IT MAKES IT VERY DIFFICULT TO RE-OPEN. THE DEALER AND THE MANUFACTURER HAVE NOT BEEN NOTIFIED. THE FAILURE HAS CAUSED THE CONTACT'S HUSBAND TO SUSTAIN A STRAINED BACK. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 20,000 AND FAILURE MILEAGE WAS 15,000.

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 70 MPH, THE PASSENGER SIDE REAR TIRE BLEW OUT. THE FOLLOWING DAY, THE FRONT DRIVER SIDE TIRE CRACKED. THE ROAD CONDITIONS WERE DRY. THERE WAS NO CRASH OR PROPERTY DAMAGE. THE TIRES WERE DUNLOP, SIZE P215/65R16. THE CURRENT AND FAILURE MILEAGES WERE 35,000.

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR HATCH WOULD CLOSE UNEXPECTEDLY WHEN IT WAS OPENED ALL THE WAY. THE DEALER STATED THAT THE STRUTS NEEDED TO BE REPLACED. THERE WAS AN OPEN INVESTIGATION ACTION # EA06020. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE IS 18,791 AND FAILURE MILEAGE WAS 18,500. UPDATED 02/01/08. *LJ

TOYOTA SIENNA (2004) RUN FLAT TIRES. REPLACED IN APRIL 2006 UNDER THE CLASS ACTION LAW SUIT. WORN AGAIN PREMATURELY. LAST TIRE ROTATION THE FRONT TIRES WERE WORN BAD, THE BACK ONES WERE FINE. NOW, ONE MONTH LATER, THE FRONT TIRES (WHICH USED TO BE ON THE BACK LAST MONTH) ARE NOW WORN. WHEN THE TIRES WERE REPLACED, I WAS TOLD THAT THEY WERE RE-ENGINEERED AND THERE IS TO BE NO WORRY. I HAVE CHECKED THE AIR PRESSURE MORE THAN THE RECOMMENDED AMOUNT OF EVERY OTHER GAS FILL UP AND THEY HAVE HELD THE AIR. IS IT THE TIRES OR THE CAR? TOYOTA SAYS THEY WILL NOT REPLACE AGAIN. IT WAS ONLY 15,500 MILES NOW ALL 4 WILL NEED TO BE REPLACED. I DON'T UNDERSTAND THE PROBLEM IF THEY ARE HOLDING THE PRESSURE AND THAT IS WHAT THE DEALER AND TOYOTA TELL ME IS THAT I MUST KEEP THE PRESSURE AT 35, IT IS! *TR

FAILURE OF THE LIFTGATE STRUTS ON MY 2004 TOYOTA SIENNA. TODAY I WAS OPENING MY REAR DOOR TO REMOVE AN ITEM, I CONTINUED TO FULLY OPEN THE REAR DOOR AND RELEASED THE DOOR WHEN IT SUDDENLY BEGAN TO CLOSE RAPIDLY AT FULL FORCE. I PUSHED MY TWO CHILDREN, 1 AND 4, OUT OF THE WAY OF THE FALLING DOOR TO PREVENT IT FROM FALLING ON THEIR HEADS. NO ONE WAS INJURED AND THERE WAS NO WARNING. I WILL CONTACT TOYOTA TO FIX THE PROBLEM IF NOT I WILL HAVE TO PAY FOR IT MYSELF. IT IS SOMETHING THAT I USE DAILY AND IT MUST BE FIXED. *TR

I HAVE A TOYOTA SIENNA 2004 XLE. IN LATE DECEMBER 2006, WE STARTED HAVING PROBLEMS WITH THE POWER REAR DOOR CLOSING ONCE OPENED. I JUST RESEARCHED AND LEARNED OF CASE EA06020 OF THE INVESTIGATION INTO THIS PROBLEM. THE DOOR IS COMPLETELY NON-FUNCTIONING, SOMETIMES CLOSING SLOWLY AND SOMETIMES SLAMMING WITH SUCH FORCE WE WERE AFRAID IT WOULD TAKE OFF AN ARM OR LEG. THE DOOR CAME SLAMMING DOWN ON OUR SON'S LEG WHO LUCKILY HAD A SKI BOOT ON WHICH PROTECTED HIM FROM HIS FOOT BEING SEVERELY DAMAGED. TOYOTA SAYS IT NEEDS NEW STRUTS AND WILL NOT PAY TO CORRECT THE PROBLEM. AFTER MY RESEARCH IT SEEMS THAT EVEN THE NEW STRUTS THEY ARE INSTALLING DO NOT WORK. WE HAVE NOT HAD THE STRUTS REPLACED - WE JUST DON'T USE THE DOOR UNLESS WE HAVE AN ADULT TO PHYSICALLY HOLD IT OPEN. WE DID SEE FLUID LEAK FROM THE STRUTS WHEN THE PROBLEM STARTED IN DECEMBER 2006. WE ARE HOPING TOYOTA WILL HAVE TO RECALL THIS SERIOUS PROBLEM AND FIX IT CORRECTLY. *JB

RIGHT NOW OUR MIDDLE ROW SEATBELT IS NOT RETRACTING. I SEE THE RECALL NOTICE AND AM TAKING IT IN. OUR OTHER ISSUE IS THIS. ABOUT A YEAR AGO, WHEN THE CAR WAS ONLY TWO YEARS OLD BUT OVER 36,000 MILE WARRANTY, OUR AUTOMATIC SLIDING SIDE DOORS BEGAN TO MALFUNCTION. THE ONE ON THE DRIVER'S SIDE HAS TO BE MANUALLY CLOSED AND THE ONE ON THE PASSENGER SIDE IS SLUGGISH TO RESPOND. WE THOUGHT IT WAS A BATTERY OR ALTERNATOR PROBLEM. BOTH WERE REPLACED. THE PROBLEM REMAINED SO WE TOOK THE SIENNA IN TO THE DEALER. THE DEALER REPORTED THAT BOTH DOOR MOTORS WOULD NEED TO BE REPLACED AT A COST OF OVER $6,000. *TR

REAR LIFTGATE ON 2004 TOYOTA SIENNA FAILED. IT WAS IN UP POSITION AND SUDDENLY CAME DOWN AND I WAS UNABLE TO GET IT UP WHILE I WAS UNDER IT LOADING GROCERIES. THE WEIGHT OF THE DOOR HIT MY SHOULDER FIRST AND KNOCKED ME INTO THE BACK OF THE VAN. I WAS THEN ABLE TO PUSH IT BACK UP AFTER I DROPPED THE GROCERY BAGS. THE DOOR CAME DOWN VERY FAST AND FORCEFUL,LY. I WAS SORE BUT VERY THANKFUL THAT MY 4 YEAR OLD WASN'T UNDER THE LIFT GATE WITH ME.*AK

2004 SIENNA, HAD TO REPLACE BRAKE PADS TWICE. BROUGHT VEHICLE IN FOR 30,000 MILE CHECK, AND WAS TOLD THAT THEY WERE AGAIN 75% WORN OUT AND NEED TO BE REPLACED FOR THE THIRD TIME. ALSO, HAD TO REPLACE ALL FOUR TIRES AT 18,000 MILES. *AK

THE REAR POWER REAR LIFTGATE DID NOT STAY OPEN. IT SLAMMED CLOSE EVERY TIME IT WAS OPENED. THIS HAS TWICE CAUSED UNSUSPECTING VEHICLE OPERATORS TO BE STRUCK, ONCE IN THE HEAD AND ONCE IN THE BACK. *AK

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE ATTEMPTING TO OPEN THE REAR LIFTGATE, THE CONTACT NOTICED THAT THE STRUTS HAD FAILED. AS A RESULT OF THE FAILURE, THE LIFTGATE BECAME VERY HEAVY AND DIFFICULT TO OPEN. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT HE HAD TO REPLACE BOTH DOOR STRUTS. THE CURRENT AND FAILURE MILEAGES WERE 72,000.

MY 2004 TOYOTA SIENNA REAR LIFTGATE FAILED NUMEROUS TIMES - INCLUDING FALLING WITHOUT WARNING ON MY 5 YEAR OLD DAUGHTER - SHE WAS NOT HURT THANKFULLY. NO WARNING - THE GATE WOULD JUST START TO FALL. IT DID NOT MATTER IF IT WAS IN "POWER LIFT MODE" OR MANUAL. I TOOK THE VAN TO TOYOTA, HOPING THEY WOULD FIX THE PROBLEM. THEY SAID SINCE I HAVE 60K MILES IT IS OUT OF WARRANTY. I TOOK THE VAN TO MY MECHANIC AND HE REPLACED THE STRUTS WITH OTHERS, THAT DO NOT ALLOW ME TO USE THE POWER OPTION. *TR

DRIVING ABOUT 15 MPH THROUGH PARKING LOT...AN ALARM SOUNDED FOLLOWED BY A "LOUD NOISE" FROM THE REAR. THIS WAS FOLLOWED BY THE CAR BRAKING AND PULLING TO THE RIGHT. ENGINE DID NOT STOP. THE CAR WOULD ONLY CRAWL WHEN ATTEMPTS WERE MADE TO DRIVE IT. ANY FASTER THAN 2-5 MPH CAUSED REPEAT OF THE EVENT. NO INFORMATION LIGHTS WERE ACTIVATED ON THE DASHBOARD. CAR WAS TAKEN BY FLATBED TO TOYOTA DEALERSHIP. ACCESS TO THE ONBOARD COMPUTER BY THE SERVICE PEOPLE AT DEALER DID NOT REVEAL ANY FAULTS. AN ATTEMPTED SOLUTION WAS TO REPROGRAM THE ABS MODULE. THIS DID NOT RESOLVE THE PROBLEM. AT THIS TIME, THE CAR REMAINS AT THE DEALERSHIP. REPORT FILED WITH TOYOTA REGIONAL BY BOTH DEALER AND MYSELF. *TR

ON 6/29/07 I OPENED THE BACK DOOR OF MY 2004 TOYOTA SIENNA TO PUT THE STROLLER IN. WHILE I PUT THE STROLLER IN, THE BACK DOOR SUDDENLY COME DOWN AND HIT MY HEAD. I TRY TO OPEN IT AGAIN BUT IT WON'T STAY OPEN AND KEEP FALLING BACK DOWN. I CALL TOYOTA DEALER AND ASK THEM ABOUT THE PROBLEM. THEY TOLD ME THAT I MAY NEED TO REPLACE THE BACK DOOR SHOCK. I ASKED THEM IF IT IS STILL UNDER WARRANTY AND THEY TOLD ME THAT IT IS NOT BECAUSE MY VEHICLE IS 38,000 MILES AND MORE THAN 3 YEARS. I BELIEVE THIS IS A SAFETY ISSUE AND IT CAN CAUSE SERIOUS INJURY. I BELIEVE TOYOTA SHOULD RECALL AND FIX THIS PROBLEM FREE OF CHARGE. THEY TOLD ME IT WILL COST ME $270 TO FIX THEM AND I MAKE APPOINTMENT WITH THEM FOR REPAIR NEXT WEEK. *TR

FAILURE OF GAS STRUTS ON LIFTGATE OF 2004 TOYOTA SIENNA RESULTED IN LIFTGATE NOT FULLY OPENING AND PROCEEDING TO CLOSE , MOTOR-DRIVEN), IMMEDIATELY UPON REACHING THE END OF TRAVEL OF THE POWERED OPENING. FIRST OCCURRENCE APPROXIMATELY 3 WEEKS AGO, NOW OCCURS CONTINUOUSLY. LIFTGATE MUST BE HELD OR PROPPED OPEN. NO INJURIES TO-DATE. HOWEVER, SEVERAL NEAR-MISSES , BUMPING HEAD/SHOULDER INTO GATE AS IT IS AUTOMATICALLY CLOSING, HAVE OCCURRED. SO FAR, NO REPAIR HAS BEEN MADE. AWAITING RESOLUTION BY DEALER. DEFECTIVE STRUTS WERE STILL INSTALLED. *AK

BROKEN WELDS IN DOOR ON DOOR STOP ON 2004 TOYOTA SIENNA. THIS IS A KNOW DEFECT THAT NEEDS TO BE COVERED UNDER A RECALL. I KNOW OF 35 OTHER VANS WITH THE SAME PROBLEM. IT IS HIT OR MISS IF THEY WILL FIX THIS UNDER WARRANTY. THIS WILL BECOME A SAFETY ISSUE WHEN THE BRAKES AR EINVOLVED. TOYOTA CUSTOMER CARE HAS REFUSED TO TAKE COMPLAINTS ON THE PROBLEM. AK

DRIVER'S DOOR DETENT WELD FAILURE. I HAVE AN '04 TOYOTA SIENNA THAT ON THE DRIVER'S SIDE DOOR USES A DETENT STRAP TO HOLD THE DOOR OPEN AT CERTAIN POINTS. WHERE THE STRAP IS HELD AT, ON THE DOOR, THERE ARE TWO SPOT WELDS THAT ATTACH THE BRACKET TO THE DOOR. THE STRAP IS BOLTED TO THE BRACKET. THE PROBLEM SEEMS TO BE THAT TWO SPOT WELDS ARE NOT STRONG ENOUGH TO HOLD THIS BRACKET. AFTER I FOUND OUT THERE WAS A PROBLEM WITH THE DOOR, I CONTACTED MY LOCAL TOYOTA DEALER, AND THE SERVICE PERSON WAS WARE OF THIS CONDITION . THEY SAID IT WOULD HAVE TO BE SENT OUT TO A BODY SHOP TO BE REPAIRED. AFTER DISCUSSING IT WITH THIS PERSON AND THE SERVICE MANAGER THE DEALERSHIPS POSITION WAS THAT IT WAS OUT OF WARRANTY AND THAT THERE WERE NO RECALLS ON IT AT THIS TIME. I CHECKED A WEBSITE FOR TOYOTA SIENNA VANS AND FOUND THAT THIS PROBLEM WAS BIGGER THAN THE DEALER WANTED TO ADMIT, AND THOUSANDS OF THESE DOOR WELDS FAILED. ONE PERSON POSTED THAT A LOCAL BODY SHOP WAS REPLACING 7 DOORS A WEEK ON AVERAGE. I CALLED THE DEALER THAT I BOUGHT THE VAN FROM AND WITHOUT EVEN SEEING IT THEY KNEW OF THE PROBLEM AND SAID THAT THEY WILL TAKE CARE OF IT UNDER WARRANTY. THEY CLAIMED THAT TOYOTA WAS WORKING WITH THEM TO TAKE CARE OFF THE PROBLEM. SO, I WANT TO KNOW WHAT IT TAKES TO MAKE THIS OR ANYTHING A"RECALL. IS IT UP TO THE MANUFACTURER TO DECIDE OR JUST NUMBER OF COMPLAINTS. I URGE ANYONE WHO HAS A PROBLEM LIKE THIS, EVEN IF IT WAS TAKEN CARE OF UNDER WARRANTY, TO CALL TOYOTA CONSUMER AFFAIRS AND LET TH

I OWN A 2004 TOYOTA SIENNA I BOUGHT NEW THAT HAS HAD TO HAVE THE BRAKE PADS REPLACED 3 TIMES IN 62,000 MILES. THE LAST 2 SETS ONLY LASTED 17,000, BUT THE FACTORY ONES LASTED 27,000. IT' WAS WORN OUT ROTORS, AND HAD TO REPLACE THOSE TWICE. IT WA SBECOMING VERY EXPENSIVE, AND SEEMED TO BE A PRODUCT DEFAULT. NO OTHER MINI VAN I DROVE HAD ANYTHING LIKE THIS. *AK

SIENNA 2004 AWD, PULLING TO THE RIGHT, UNRELIABLE RUN-FLAT TIRES- NEEDS REPLACEMENT ALMOST EVERY 12,000 MILES. I JUST HAD IT REPLACE LAST YEAR 2006 AS SPONSORED BY TOYOTA BECAUSE THEY SAID ORIGINAL TIRES WERE DEFECTIVE. NOW I AM HAVING PROBLEMS, GRINDING NOISE WHILE TURNING RIGHT, AND WAS INFORMED THAT ALL THE TIRES NEED TO BE REPLACED AFTER AT APPROXIMATELY 12,000 MILES , ODOMETER SHOWED APPROX 25,000 MILES, BECAUSE OF UNEVEN WEAR MOSTLY LEFT FRONT OUTSIDE PART OF THE TIRE. DEALER SAID BECAUSE I HAVE BEEN RUNNING ON LOW PRESSURE AND WAS PROBABLY MAKING A LOT OF RIGHT TURNS. IF I MAKE A RIGHT TURN I WOULD MAKE AN EQUAL AMOUNT OF LEFT TURNS. THE VAN WAS EQUIPPED WITH LOW PRESURE MONITORING SENSOR, ONE OF THE REASONS I PURCHASED IT WHICH DID NOT GO OFF. *AK TOYOTA REFUSES TO HELP WITH ALL THE TIRE PROBLEM AND DEALER IS PLAYING DUMB TO THE ISSUE.

THE REAR LIFTGATE ON THE TOYOTA SIENNA DOES NOT HOLD AND WILL NOT STAY UP. THIS CREATES A SERIUS HAZARD, ESPECIALLY WHEN CHILDREN ARE NEARBY. *AK

I'VE SEEN OTHER COMPLAINTS ABOUT THE TRANSMISSION BEING HESITANT AND THE CAR SURGING AND SLOWING UNEXPECTEDLY. I'VE HAD THESE PROBLEMS, TOO. THE DEALERSHIP TOLD ME I NEEDED A FLASH TO THE COMPUTER THAT WOULD GIVE THE CAR A SHIFT ENHANCEMENT. THEY SAID IT WASN'T PART OF THE POWERTRAIN WARRANTY, BUT THEN AGREED TO DO IT FOR THE $45 I INITIALLY PAID THEM TO LOOK THE CAR OVER. IT SHIFTS MORE AGGRESSIVELY NOW, BUT IT STILL SEEMS TO SLOW AND SURGE UNEXPECTEDLY AND FAILS TO DOWNSHIFT FOR ACCELERATION AT TIMES. TODAY WAS MY FIRST DANGEROUS SITUATION IN WHICH I MADE A LEFT HAND TURN RIGHT BEFORE A CURVE IN THE ROAD. JUST AS I WAS BEGINNING MY TURN A CAR APPEARED AND I HAD TO STEP HARD ON THE ACCELERATOR. THE CAR DID NOT RESPOND AS QUICKLY AS IT SHOULD HAVE, BUT I DID MANAGE TO MAKE IT ACROSS.

POWER LIFTGATE STARTS CLOSING IMMEDIATELY AFTER OPENING. DOES NOT STAY OPEN. WHEN LIFTGATE "POWER" IS TURN OFF, THE GATE SLAMS DOWN HARD WHEN RELEASED; IF MY CHILD WAS STANDING BEHIND DOOR HE WOULD HAVE BEEN CRUSHED. *TR

MY HUSBAND NOTICED THE 2004 TOYOTA SIENNA MOVING IN THE DRIVEWAY AND FOUND THAT THE AUTOMATIC TRANSMISSION SHIFTED OUT OF PARK. HE THEN PLAYED AROUND WITH IT AND FOUND THAT IT CAN BE SHIFTED OUT OF PARK WITHOUT DEPRESSING THE BRAKE. I TOOK IT TO THE LOCAL TOYOTA DEALERSHIP AND WAS TOLD THAT SOMETHING BROKE OFF INSIDE AND WOULD COST AROUND $700 TO FIX IT. THEY THEN SAID THAT MY CHILDREN MUST HAVE BROKEN IT OFF SWINGING FROM THE SHIFTER. I RESPONDED THAT I REALLY DIDN'T THINK THAT MY CHILDREN DID SUCH A THING AND THE CUSTOMER SERVICE REP ADMITTED THAT THEY'RE PROBABLY NOT STRONG ENOUGH TO BREAK IT ANYHOW. THISWAS VERY DANGEROUS. *AK

RELATING TO CURRENT INVESTIGATION OF 2004 TOYOTA SIENNA REAR LIFTGATE STRUT FAILURE NHTSA RECALL CAMPAIGN NUMBER: EA06020). MY WIFE HAS A 2004 SIENNA XLE WITH THE POWER LIFTGATE AND THE STRUTS JUST FAILED, CAUSING THE LIFTGATE TO CLOSE AND REQUIRING HELP FROM A FRIEND STANDING NEARBY TO HELP HER HOLD IT UP TO REMOVE OUR CHILDREN'S STROLLER. I LOOKED AT IT THIS EVENING AND NOTICED GREASE AROUND ONE OF THE CYLINDERS WHERE THE SEAL HAD OBVIOUSLY FAILED. WHILE I WAS LOOKING AT THE STRUTS I TOOK MY HAND OFF OF THE HATCH FOR A SECOND MISTAKENLY THINKING THAT THE POWER ASSEMBLY WOULD HOLD IT UP AND IT IMMEDIATELY CAME DOWN AND HIT ME IN THE HEAD, CAUSING LUCKILY ONLY A HEADACHE. AFTER RESEARCHING THE PROBLEM AND FINDING THE ONGOING INVESTIGATION I WANTED TO ADD MY NAME TO THE LIST OF COMPLAINTANTS AND SUGGESTIONS THAT TOYOTA BE REQUIRED TO FIX THE DEFECT AND REPLACE THE STRUTS. NOTE: I ENTERED 2 IN THE NUMBER OF FAILURES BOX SINCE BOTH STRUTS FAILED AND I ENTERED 1 IN THE PERSONS INJURED BECAUSE IT DID HIT ME IN THE HEAD HARD ENOUGH TO GIVE ME A HEADACHE ,AND I AM A 200 LBS MAN. MY FEAR WAS THAT IF IT WOULD HAVE CLOSED ON ONE OF MY CHILDREN THAT IT COULD HAVE CAUSED SERIOUS INJURY. I WILL BE SHOPPING TOMORROW FOR REPLACEMENT STRUTS FROM AN AFTERMARKET DEALER BECAUSE IN MY RESEARCH I HAVE FOUND PEOPLE ON THEIR 2ND, 3RD, AND EVEN 4TH SETS OF STRUTS REPLACED UNDER WARRANTY. UNFORTUNATELY, MY SIENNA WAS CONVENIENTLY AT 39,000 MILES, 3,000 MILES OUT OF WARRANTY. *AK

REAR DOOR STRUTS FAILURE.

5 DAYS AFTER PAYING HARR TOYOTA OF WORCESTER 2000.00 FOR A 60,000 MILE CHECK UP, BRAKES AND MY THIRD SET OF RUN FLAT TIRES. I EXPERIENCED A BLOW OUT ON THE HIGHWAY WHICH WAS CAUSED BY IMPROPER INSTALLATION OF THE TIRE. THIS WAS NOTED BY TOYOTA OF NASHUA WHO THEN REPLACED THE TIRE WHICH AGAIN BLEW OUT 60 MILES DOWN THE HIGHWAY. THIS IS THE THIRD SET OF TIRES I HAVE HAD WITH 56,000 MILES ON THE CAR. NOT INCLUDING THE TWO I HAD TO REPLACE DUE TO INFERIOR WORK. THIS IS INSANE AND VERY DANGEROUS. MY FAMILY'S LIVES WERE ENDANGERED TWICE IN ONE DAY! EVERY TOYOTA MECHANIC I SPOKE TO COMPLAINED ABOUT THE TIRES. AFTER GETTING NO SATISFACTION FROM EITHER DEALERSHIP I WROTE A LETTTER TO YUKI FUNO THE CEO OF TOYOTA WHO KINDLY SENT THE LETTER BACK TO HARR WHO HAS STILL DONE NOTHING! UNBELIEVABLE THAT THEY ARE ALLOWED TO SELL SUCH AN INFERIOR PRODUCT AT SUCH A HIGH PRICE THAT IS NOT ONLY EXPENSIVE BUT DANGEROUS!!! ALSO UNBELIEVABLE THAT A CEO OF A COMPANY IS AWARE HE IS ENDAGERING PEOPLE'S LIVES AND DOES NOTHING ABOUT IT.