A DEFECTIVE WELD ON THE DRIVER SIDE DOOR CHECK ATTACHMENT CAUSED LOUD POPPING NOISE EVERY TIME THE DOOR WAS USED. PROBLEM PROGRESSED INTO A FULL FAILURE OF STRAP/CHECK MECHANISM AND DAMAGE TO POWER WINDOW. THE PERVASIVE MANUFACTURER DEFECT CANNOT BE SUSTAINED AS AN OWNER MAINTENANCE RESPONSIBILITY BY TOYOTA. THE BROKEN PART HAS FALLEN INTO THE DOOR CAVITY. *TR
2004 Toyota Sienna complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
2004 TOYOTA SIENNA XLE -PREMATURE FAILURE OF DRIVER SIDE SLIDER DOOR - DOOR DIAGNOSED BY DEALER WITH FAULTY MOTOR, CABLE ASSEMBLY AND HINGE, THIS IS A DANGEROUS CONDITION IN THAT DOOR MAY FREEZE IN EITHER FULL OPEN OR CLOSED POSITION AND NOT BE ABLE TO ACTIVATE TO OPEN OR CLOSE. TSB EL004-00 ADDRESSES THIS ISSUE, BUT TOYOTA HAS NOT NOTIFIED BUYERS OF DEFECT. ONLY COVER REPAIRS WITHIN 36 MONTH OR 36,000 MILES. MANY INCIDENTS REPORTED ON INTERNET SITES ABOUT THIS BEING A KNOWN DEFECT AND VERY HIGH COST TO REPAIR (APPROX $1,700). REQUEST HELP TO COMPEL TOYOTA TO SUPPORT A RECALL ACTION ON THIS PROBLEM. *TR
NO ACCIDENT PRIOR TO PROBLEM. LAST MONTH, POWER SLIDING DOOR ON DRIVER'S SIDE WOULD OCCASIONALLY NOT CLOSE WHEN TEMP BELOW 20 DEGREES. TOOK POWER OFF SLIDER AND CLOSED MANUALLY. HAPPENED ABOUT 3 TO 4 TIMES. TONIGHT - TEMP 60 DEGREES OUTSIDE - DOOR WILL NOT CLOSE WITH POWER OR MANUALLY. HAD TO DRIVE HOME WITH ONE OF MY CHILDREN SEATED BESIDE THAT DOOR - AND THE DOOR FLEW OPEN WHILE DRIVING. CANNOT GET IT TO CLOSE! I HAVE SLAMMED IT - CLOSED IT GENTLY - TRIED LOCKING THE DOOR AS SOON AS IT APPEARS CLOSED TO NO AVAIL. I HAVE NO CHOICE BUT TO DRIVE THIS VEHICLE AND FEAR FOR THE SAFETY OF MY CHILDREN! *TR
STEERING SUDDENLY BEGAN TO BIND WHEN TURNING AT LOW SPEED AND INCREASING DIFFICULT TO STEER, ESPECIALLY IN COLD TEMPERATURES. DEALERSHIP FOUND RUSTING KNUCKLES ON STEERING SHAFT AND INSTALLED NEW SHAFT. VEHICLE HAD ONLY 42,000 MILES. NEVER HAD A PROBLEM LIKE THIS WITH 2 PREVIOUS TOYOTAS, ONE OF THEM ELEVEN YEARS OLD! VERY UNSAFE AND EXPENSIVE TO REPAIR. MY OPINION TOYOTA SHOULD RECALL. *TR
I BOUGHT A 2004 TOYOTA SIENNA CE IN OTTAWA, ONTARIO, CANADA, FROM A DEALER, NEW, OFF THE LOT IN AUGUST 2004. BY THE FIRST WINTER, BOTH BACK SLIDING DOORS WOULD FREEZE SHUT, ESPECIALLY THE PASSENGER SIDE, AND WOULD NOT OPEN UNTIL THE VEHICLE GOT REALLY HOT INSIDE. THE DEALER HAD NO SOLUTION, OFFERED NO SOLUTION. IN ADDITION, BY THE SECOND YEAR WE HAD THREE RADIATORS INSTALLED, AND HAD BOTH FRONT DOORS REPAIRED FOR RUSTING UNDER A GENERAL RECALL. ALSO, THE REAR FAN HAS BEEN GOING ON AND OFF, EVEN WITH THE SWITCH IN THE "OFF" POSITION. WE HAVE TAKEN THIS ISSUE TO THE DEALER MANY TIMES, BUT THEY DO NOT HAVE AN ANSWER, NOR A STRATEGY TO FIGURE OUT WHY IT DOES THIS. FINALLY, THIS VEHICLE HAS RATTLED INSIDE FROM DAY ONE AND IS UNPLEASANT TO DRIVE. I FIND THE TOYOTA DEALERS NOT INTERESTED IN YOU ONCE YOU BUY THE CAR, BUT AFTER THREE YEARS TO THE DAY THE CALLED ME WANTING TO KNOW IF I'D BUY A NEW ONE. I WILL NOT BUY ANOTHER TOYOTA. *TR
DRIVER'S SIDE DOOR WELD HAS FAILED. DOOR MAKE LOUD POPPING SOUND AND HAS NOW AFFECTED WINDOW OPERATION. *TR
BOTH SLIDING DOORS ON 2004 TOYOTA SIENNA LE FREQUENTLY FREEZE SHUT IN WINTER. ONE DOOR IS POWER, ONE IS MANUAL, AND BOTH FREQUENTLY FREEZE. ONLY SOLUTION SO FAR IS TO WAIT FOR VAN TO WARM UP. MAJOR SAFETY ISSUE AS IT PREVENTS EASY EXIT FOR CHILDREN IN REAR OF VAN - THEY MUST CRAWL BETWEEN THE FRONT SEATS TO EXIT. *TR
I OWN A 2004 TOYOTA SIENNA XLE. STARTING ABOUT A MONTH AGO (RIGHT WHEN IT TURNED 100K MILES) THE REAR DRIVER'S SIDE POWER DOOR STARTED GETTING STUCK CLOSED AND WOULD NOT OPEN. IT MADE A CLICKING SOUND LIKE IT WAS TRYING TO OPEN BUT IT WAS LIKE IT WOULDN'T UNLOCK (EVEN THOUGH THE ORANGE PART OF THE LEVEL STILL MOVED INSIDE TO INDICATE IT WAS UNLOCKED). AT FIRST LOCKING AND UNLOCKING THE DOOR A FEW TIMES WOULD SOLVE THE PROBLEM AND THEN IT WOULD OPEN FINE. THE PROBLEM HAS BECOME INCREASINGLY FREQUENT AND NOW THE DOOR WON'T OPEN AT ALL. I TOOK IT TO THE DEALER AND THEY COULDN'T GET IT TO OPEN AND THE TECHNICIAN SAID THAT JUST ABOUT EVERYONE WITH THIS MODEL HAS THIS PROBLEM AND QUOTED ME $1600+ DOLLARS TO FIX IT - AND THAT'S IF THE DOOR WILL OPEN AGAIN. THEY ALSO SHOWED ME HOW THE REPLACEMENT MOTOR IS A RE-ENGINEERED PART WHICH IS FURTHER INDICATIVE OF THE DEFECTIVENESS OF THE ORIGINAL. THERE ARE HUNDREDS IF NOT THOUSANDS OF INSTANCES OF THIS VERY SAME FAILURE HAPPENING TO OTHER SIENNA OWNERS OF THIS VINTAGE YET TOYOTA WON'T ISSUE A RECALL. I CALLED TOYOTA CUSTOMER SERVICE AND THEY JUST KEPT SAYING IT HAS A HUNDRED THOUSAND MILES AND TOUGH LUCK. NEVER MIND IT'S A 4 YEAR OLD CAR. THEY SAID I'D HAVE TO MEET WITH THE DISTRICT MANAGER WHO'D MADE THIS DECISION AND THAT THERE WAS NO POSSIBLE WAY TO EVER ESCALATE THIS MATTER ABOVE THAT INDIVIDUAL. I DON'T BUY THAT. THEY ALSO REFUSED TO GIVE ME THIS INDIVIDUAL'S CONTACT INFORMATION. THIS IS WHOLLY UNACCEPTABLE. . I HAVE MANY MORE CARS TO
DRIVER SIDE PASSENGER DOOR ON THE TOYOTA SIENNA 2004 VEHICLE WITH LESS THAN 51,000 MILES MUST NOW BE REPLACED AT A COST OF $1,800. THIS IS CERTAINLY NOT NORMAL FOR A CAR THIS NEW WITH ONLY NORMAL DAILY USE IN A NON-WEATHERED ENVIRONMENT. *TR
STEERING IS BINDING ON MY 2004 TOYOTA SIENNA. THE DEALERSHIP THAT I BROUGHT THE VEHICLE TO SAID THEY FOUND NO TSB FOR THIS VEHICLE YET THIS SIGHT SAID TWO TSB'S EXIST. THE DEALER CHARGED ME OVER $1400 AND THE STEERING PROBLEM STILL IS NOT FIXED. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 5 MPH, THE CONTACT NOTICED THAT THE STEERING WAS TIGHTER THAN NORMAL. A REPAIR SHOP CHECKED THE STEERING FLUID LEVEL FOR LEAKS. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE RACK AND PINION FAILED. THE DEALER REPLACED THE RACK AND PINION AT THE COST OF $1,500; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY STATED THAT THE FAILURE COULD BE DUE TO THE INTERMEDIATE SHAFT PUMP. A REPORT WAS FILED WITH THE MANUFACTURER. THE MANUFACTURER STATED THAT THERE WAS NO TSB TO EXPLAIN HOW TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 41,000 AND CURRENT MILEAGE WAS 41,500.
CABLE TO OPERATE AUTOMATIC SLIDING DOOR SNAPPED. I'VE CLIPPED THE CABLES SO IT NOW OPERATES AS A MANUAL DOOR. *TR
I HAVE 67,000 MILES ON MY VAN AND I AM PRESENTLY ON MY 3RD SET OF 4 TIRES (12 TOTAL) AVERAGING 20,000 MILES FOR ONE SET. I HAVE A LIFETIME WHEEL ALIGNMENT ON THE CAR WHEN PURCHASED NEW AND HAVE ALIGNMENT CHECKED EVERY 5,000 MILES. NEVER HAD A VEHICLE WITH THIS TYPE OF HORRENDOUS TIRE WEAROUT WHICH MUST BE THE SUSPENSION ON THE VEHICLE, I APPEAR NOT TO BE ALONE DUE TO NUMEROUS COMPLAINT. CAN A RECALL BE DONE BASED UPON THE UNUSUAL TREAD WEAR AND FREQUENCY OF CUSTOMER COMPLAINTS. *TR
MY 2004 TOYOTA SIENNA SLIDING DOOR FELL OFF THE TRACK. IT HAS LESS THAN 40,000 MILES ON IT. I HAVE TO DRIVE IT HOME WITH THE DOOR HANGING BY A CABLE. IT WAS KIND OF DANGEROUS, ESPECIALLY WITH MY DAUGHTERS IN IT. *TR
VAN HAS LESS THAN 40,000 MILES AND SO FAR ALL DOORS ON VAN HAVE FAILED. SLIDING DOOR CABLE SNAPPED AND PIECES CAME FLYING OUT AND HIT ME. SLIDING DOORS FREEZE SHUT IN COLD WEATHER MAKING GETTING A CHILD IN OR OUT OF THE IN THE CASE OF AN EMERGENCY IMPOSSIBLE. BOTH SEAT HEATERS HAVE FAILED. THE VAN HAS REQUIRED 3 BRAKE JOBS AND 2 SETS OF TIRES IN LESS THAN 40,000 MILES. *TR
ORIGINALLY, REAR GATE PROBLEMS BEGAN WITH MY GATE DROPPING CLOSED WITHOUT WARNING. SIMILAR TO OTHER COMPLAINTS NOTED ON MYCARSTATS.COM THE STRUTS WERE NO LONGER FUNCTIONING SAFELY OR PROPERLY. I FILED A COMPLAINT AT THAT TIME AND WAS CONTACTED FOR MORE INFORMATION. MEANWHILE, THIS ISSUE CONTINUED AND WE USED THE REAR GATE FUNCTION ONLY WHEN THERE WERE TWO ADULTS PRESENT, WITH ONE TO HOLD THE GATE UP DURING USE. STARTING LAST AUGUST, IN ADDITION TO THE PREVIOUSLY NOTED REAR GATE STRUT ISSUE, WHEN THE REAR GATE IS OPENED, AND REACHES THE TOP, TO THE FULLY OPENED POSITION, IT THEN IMMEDIATELY BEGINS CLOSING DOWN FORCEFULLY. IF ANYONE OR ANYTHING IS IN THE WAY OF THE GATE IT CONTINUES TO CLOSE DOWN CRUSHING WHATEVER OR WHOMEVER IS IN THE WAY. WE WILL NO LONGER USE THE REAR GATE UNTIL IT IS REPAIRED AND WORKS PROPERLY. *TR
WE HAVE A 2004 TOYOTA SIENNA VAN WITH POWER SLIDING DOORS. THE CABLE ON ONE SIDE HAS SNAPPED AND NEEDS TO BE MANUALLY CLOSED, BUT THE DOOR DOES NOT TOTALLY CLOSE. IT SOMETIMES OPENS WHILE DRIVING. THE REPAIR FOR THIS ISSUE REQUIRES REPLACING AND ENTIRE MOTOR, BRACKETS AND HINGES. ALL FOR JUST ONE CABLE! $1000 FOR PARTS, $900 FOR LABOR. AND 3 MONTHS PAST THE WARRANTY. GOOD PLANNED OBSOLESCENCE ON TOYOTA'S PART. *TR
SLIDING DOORS FREEZE SHUT ON MINIVAN EVERY TIME THAT THE TEMPERATURE GETS BELOW FREEZING AND THERE IS MOISTURE IN THE AIR. DOOR HANDLE BROKE OFF ON THE DRIVER SIDE SLIDING DOOR AND HAD THE HANDLE REPLACED. THE TOYOTA DEALERSHIP PUT BABY OIL ON THE WEATHER STRIPPING TO HOPEFULLY RECONCILE THIS FROM HAPPENING AGAIN, HOWEVER 2 DAYS LATER THE TEMPERATURE WAS 24 F AND BOTH OF THE SLIDING DOORS WERE AGAIN FROZEN SHUT. IN ORDER TO OPEN THE DOORS YOU HAVE TO CLIMB OVER THE FRONT SEATS TO PUSH AGAINST THE DOORS FROM THE INSIDE. IT DOES NOT MATTER IF THE CAR WARMS UP FOR 20 MINUTES THEY STILL REMAIN FROZEN AND THEY HAVE FROZEN SHUT AFTER DRIVING LESS THAN 10 MILES AFTER GETTING THEM OPEN. *TR
WE HAVE A 2004 TOYOTA SIENNA. ONCE THE WEATHER TURNED COLD WE EXPERIENCED SEVERELY HARD TURNING. IT IS OK IN THE NEUTRAL POSITION, HOWEVER WHEN STEERING LEFT OR RIGHT IT IS NOT ONLY HARD TO TURN BUT IT WILL NOT RETURN TO NEUTRAL WITHOUT MUCH EFFORT. VERY DANGEROUS. *TR
2004 TOYOTA SIENNA. WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, IT BECOMES DIFFICULT TO TURN, JAMS, AND FAILS TO TURN BACK TO THE CORRECT DRIVING POSITION. *TR
MY 2004 TOYOTA SIENNA SLIDING DOORS KEEP FREEZING UP. I START TO OPEN THE DOOR BUT IT WONT OPEN MORE THAN A FEW INCHES. AND IT WONT' CLOSE. THE DOORS ARE FROZEN. SO MY DOOR IS PARTIALLY OPEN, STUCK, AND THE INTERIOR LIGHTS ARE ON. *TR
DOOR WELDS ON DRIVER SIDE AND PASSENGER SIDE ARE DAMAGED. NEVER RECEIVED INFORMATION FROM TOYOTA. BROUGHT INTO DEALER IN DECEMBER. THERE IS SOME SORT OF MODEST SERVICE PROGRAM, BUT MY CAR IS TOO OLD, ALTHOUGH UNDER THE MILEAGE RULES. CURRENTLY I AM WAITING TO HEAR FROM REGIONAL REP, WITH NO REPLY FROM 1/14/09 CALL. OURS WAS A VERY EARLY PURCHASE OF THE NEW MODEL IN ITS FIRST YEAR, SO EXCLUDING A FEW EARLY VEHICLES AND COVERING THE REST SEEMS TOTALLY UNFAIR. THERE OUGHT TO BE A RECALL OF ALL MODELS TO FIX THIS OBVIOUS DEFECT. *TR
THE AUTOMATIC SLIDING DOOR DOES NOT OPEN & CLOSE AUTOMATICALLY LIKE IT SHOULD WHEN THE DOOR OPEN/CLOSE BUTTON IS PRESSED. I HAVE TO GET IT STARTED MANUALLY, AND THEN OPEN/CLOSE IT LIKE A MANUAL DOOR. ALSO BOTH SLIDING DOORS (EVEN THE MANUAL SLIDING DOOR) FREEZE SHUT ON A DAILY BASIS IN THE WINTER. THIS IS A HUGE SAFETY ISSUE AS I HAVE CHILDREN IN THE REAR OF THE VAN. *TR
BOTH SEAT HEATERS FAILED AFTER 50K MILES AND 3.5 YEARS OLD. *TR
CORROSION OF STEERING INTERMEDIATE SHAFT UNIVERSAL JOINTS. STEERING GOT PROGRESSIVELY WORSE AND WOULD BIND WHEN TURNING THE VEHICLE. VERY HARD TO CONTROL THE VEHICLE WHILE DRIVING AND MAKING TURNS. *TR
GAS STRUTS FOR REAR LIFTING DOOR GAVE OUT SUDDENLY. NOW DOOR SLAMS DOWN UNLESS PHYSICALLY HELD UP. HAPPENED DAY AFTER WE RETURNED FROM SKIING IN LAKE TAHOE FOR 3 DAYS. *TR
HEADLAMP ON 2004 TOYOTA SIENNA FAILED INTERMITTENTLY, AND THEN SEEMED TO WORK. EVENTUALLY IT STOPPED WORKING ALTOGETHER. DIAGNOSIS WAS MOISTURE IN THE ASSEMBLY, CAUSING IT TO SHORT OUT. PRICE TO REPAIR? $1700, OF COURSE NOT COVERED BY TOYOTA. APPARENTLY THIS IS A DESIGN FLAW, BASED ON THE NUMBER OF OTHER COMPLAINTS, AND IT'S DEFINITELY A SAFETY CONCERN. *TR
TOYOTA SIENNA 2004 REAR HATCH FELL ON ME...SHOCKS JUST DIDN'T WORK AND NOW WILL FALL WITHOUT PROPER SUPPORT. *TR
THE CABLE OF THE MOTOR ON THE RIGHT SIDE OF DOOR (SECOND ROW PASSENGER SIDE), WHICH IS AUTOMATIC DOOR HAD SNAPPED! COULD BARELY OPEN AND/OR CLOSE THE DOOR AFTER THAT. I WENT TO TOYOTA AND THEY TOLD ME THERE WAS NO WARRANTY ON IT, SO SINCE I COULD BARELY OPEN THE DOOR, I HAD TO PAY TO GET IT FIXED. OVER $1600! I SHOULD MENTION, WE HAVE HAD PROBLEMS WITH THIS DOOR IN THE PAST. IT WOULD STICK, NOT OPEN PROPERLY, SO WE'D HAVE TO CLOSE IT AND RE-OPEN IT. I BROUGHT THIS UP TO TOYOTA DEALERSHIP MANY TIMES, BUT THEY CHECKED AND SAID THERE WAS NOTHING WRONG WITH IT. ALSO, ON THE RIGHT SIDE, WHICH IS MANUAL, IT SOMETIMES WOULD BE "STUCK" OR, IT WOULD OPEN, BUT WOULD NOT "LATCH". IT IS SUPPOSED TO KIND OF LOCK WHEN ALL THE WAY OPEN, BUT IT WOULDN'T. I HAVE COMPLAINED ABOUT THIS IN THE PAST ALSO, BUT OF COURSE WHEN I GET TO THE DEALERSHIP IT WORKS FINE. I HAVE CALLED AND COMPLAINED TODAY TO CORPORATE AND WILL RECEIVE SOME SORT OF RESPONSE TOMORROW. SO, BOTH DOORS HAVE PROBLEMS, WHERE THE CABLE LITERALLY SNAPS AND THEY CANNOT JUST REPLACE THE CABLE. THEY HAVE TO REPLACE THE ENTIRE MOTOR. *TR
CABLE BROKE ON PASSENGER SIDE SLIDING DOOR. CABLE SHOT UP BETWEEN DOOR PANEL AND WINDOW. NEARLY STRIKING A PASSENGER. *TR
RIGHT SLIDING DOOR CABLE SNAPPED AND STOPPED OPENING AUTOMATICALLY. THIS HAPPEN RIGHT AFTER WARRRANTY ENDED AND THEY WOULD ONLY REPAIR IT FOR 2000 +. *TR
THE POWERED REAR LIFTGATE STRUTS WERE REPLACED AS PART OF THE NHTSA RECALL CAMPAIGN ON 12/18/2008. THE NEW STRUTS NO LONGER LIFT THE TAILGATE TO ITS PREVIOUS HEIGHT. THE TAILGATE NOW OPENS ABOUT 2" TO 3" LOWER THAN THE MAXIMUM EXTENSION. THE TAILGATE MUST BE MANUALLY PUSHED TO ITS FULL EXTENSION. AT ITS LOWER HEIGHT, IT IS EASY TO GET BUMPED IN THE HEAD AS YOU ASSUME THE DOOR WILL OPEN FULLY. THE DEALER STATES THAT THE TAILGATE CANNOT BE ADJUSTED FOR GREATER TRAVEL TO OPEN ALL THE WAY. *TR
WE OWN A 2004 TOYOTA SIENNA XL. WHEN TEMPS GET COLD THE REAR DOORS FREEZE SHUT. EVEN AFTER LETTING THE VAN WARM UP FOR 20 MINUTES THE DOORS ARE FROZEN AND THEY STAY FROZEN THE ENTIRE TRIP. I HAVE TO CLIMB INTO THE BACK FROM THE FRONT SEAT. I DRIVE 25 MILES TO WORK AND CROSS A RIVER WHAT IF THE DOORS ARE FROZEN AND I AM IN AN ACCIDENT HOW WOULD THEY OR ME GET MY BABY OUT OF THE BACK!!!! TOYOTA DEALER SAID TOYOTA IS AWARE OF THE PROBLEM!! ARE THEY WAITING FOR SOMEONE TO DIE BEFORE THEY FIX IT. PLEASE HELP! KIM STOKES *TR
I HAVE A SIENNA 04 VAN. THE POWER SLIDER DOOR WOULD NOT OPEN COMPLETELY. WE TOOK IT TO THE DEALER AND FOUND OUT THE CABLE IN THE POWER DOOR WAS BAD, THEY WANT 2,000 TO FIX IT. I CAN'T AFFORD THAT. WE HAD THEM CUT HE CABLE SO WE COULD CLOSE THE DOOR. WE HAVE YOUNG KIDS WHO CAN NOT OPEN THE NON POWER DOOR CREATING A SAFETY ISSUE. READING THE AUTO DISCUSSION SITES IT IS OBVIOUS HOW MUCH OF A COMMON FAILURE THIS IS. FOR ME A COUPLE MONTHS OUT OF WARRANTY. THIS SHOULD NOT BE A REGULAR OCCURRENCE BUT IT MOST CERTAINLY IS ONE. NEVER MIND HOW MUCH TOYOTA MAKES ON THIS ISSUE. YOU CAN NOT GET AN OEM PART AND YOU HAVE TO BUY THE WHOLE MOTOR ASSEMBLY WITH IT FOR 1200 DOLLARS. WHAT A MARKUP. THEY WILL MAKE AS MUCH ON REDOING THESE DOORS AS THEY DO SELLING THE VAN, MAYBE MORE. AND I THOUGHT TOYOTA WAS GOOD, I HAVE HAD MANY REPAIRS AND CALL BACKS ON THIS VAN. SOMEBODY NEEDS TO GET TOYOTA TO REPAIR THEIR DOORS AND FIX THE DESIGN, WHICH NOT A NEW ISSUE. *TR
CONTROL ARM ON DRIVER'S SIDE DOOR MAKES A LOAD NOISE UPON OPENING AND CLOSING DOOR. TOOK TO DEALER AND INFORMED THAT I NEEDED TO TAKE IT TO AN AUTOBODY SHOP TO REPAIR THE BROKEN WELD. *TR
I RECEIVED A RECALL NOTICE REGARDING MY 2004 TOYOTA SIENNA VAN TO HAVE THE REAR LIFTGATE SUPPORT STRUTS REPLACED. I WAS ADVISED THAT THERE HAD BEEN REPORTS OF FAILURE RESULTING IN POTENTIAL INJURIES. I VISITED THE DEALER 9/08 AND HAD THE STRUTS REPLACED. FOLLOWING THE REPLACEMENT A PROBLEM DEVELOPED. MY LIFTGATE IS POWER OPERATED AND WHEN I OPENED THE LIFTGATE IT IMMEDIATELY REVERSED AND CLOSED REPEATEDLY. I RETURNED TO THE DEALER ON 10/20/08 AND THEY REPLACED THE STRUTS AGAIN. THE PROBLEM REMAINED AND ON 11/3/08 THE DEALER INSISTED THE MOTOR HAD PROBABLY WORN OUT AND I HAD IT REPLACED. THE SOLUTION SEEMED TO WORK UNTIL 1/09 WHEN AGAIN THE LIFTGATE WOULD GO UP AND IMMEDIATELY BACK DOWN. WORSE YET, THE SAFETY FEATURE WOULD NOT WORK (IF THE LIFTGATE MEETS RESISTANCE; LIKE SOMEONE IN THE WAY). IF THE LIFTGATE MEETS RESISTANCE IT IS SUPPOSED TO REVERSE. ON 1/13/09 AN EMPLOYEE OF A RETAILER WAS ALMOST INJURED WHILE LOADING MERCHANDISE INTO THE VEHICLE. THE LIFTGATE WOULD NOT REVERSE AND I HAD TO PULL HIM AWAY. I WENT BACK TO THE DEALER AND THEY EXPLAINED THEY HAVE HAD MANY COMPLAINTS. THEY WENT ON TO EXPLAIN THAT APPARENTLY COLD WEATHER IS TO BLAME RESULTING IN THE STRUTS NOT FUNCTIONING PROPERLY. THE DEALER WENT ON TO EXPLAIN THAT TOYOTA TO DATE DOES NOT HAVE A SOLUTION. I'M AMAZED, THIS IS A POTENTIAL HAZARD. *TR
THE AUTOMATIC SLIDING DOOR (PASSENGER SIDE) ON MY 2004 SIENNA SUDDENLY BECAME INOPERABLE AND UNABLE TO BE CLOSED. IT HAD A HISTORY OF FREEZING CLOSED - NOT SURE IF THIS IS RELATED. IT APPEARS THE CABLE BROKE AND DANGLED OUTSIDE OF THE CAR. A PLASTIC MECHANISM POPPED OUT OF THE DOOR AND BLOCKED THE DOOR FROM BEING CLOSED. THIS IS A SAFETY ISSUE!!!!!! HOW CAN YOU DRIVE A CAR WITH THE SIDE PASSENGER DOOR STUCK WIDE OPEN AND CHILDREN INSIDE???? THE CAR APPARENTLY HAD A TSB DATED APRIL 19,2004 ON IT THAT ADDRESSES THIS ISSUE. I WAS UNAWARE OF IT. MY CAR IS NOW PAST THE WARRANTY PERIOD AND IT WILL COST $1800 TO REPAIR. THIS IS CLEARLY NOT NORMAL WEAR AND TEAR. IT IS A KNOWN PROBLEM THAT TOYOTA MUST TAKE RESPONSIBILITY FOR. *TR
MY 2004 TOYOTA SIENNA XLE HAS THE DRIVER'S SIDE AUTOMATIC SLIDING DOOR (FOR PASSENGERS IN THE BACK) THAT OCCASIONALLY WILL NOT OPEN, OTHER TIMES WILL NOT CLOSE, AND SOMETIMES AFTER OPENING IT WILL CLOSE UNCOMMANDED. IN MY OPINION THIS IS DEFINITELY A SAFETY ISSUE THAT TOYOTA IS UNWILLING TO RECOGNIZE. THIS PROBLEM IS WIDELY REPORTED BY SEVERAL TOYOTA SIENNA OWNERS. ALSO, SHOULD A RAPID ESCAPE FROM THE CAR BE NECESSARY, IT WOULD BE IMPOSSIBLE TO USE THE PASSENGER SLIDING DOOR AS AN EMERGENCY EXIT. *TR
WHEN THE TEMPERATURE DROPS BELOW FREEZING BOTH SLIDING DOORS ON MY SIENNA 2004 FREEZE SHUT. *TR
I HAVE A 2004 TOYOTA SIENNA XLE LIMITED BOTH THE DRIVER'S SIDE SLIDING DOOR (JANUARY 2009) AND THE PASSENGER'S SIDE SLIDING DOOR (OCTOBER 2008) HAVE INCURRED PROBLEMS WITH THE CABLE AND MOTOR MECHANISM THAT LED TO BOTH TO NEED NEW MOTORS AND CABLES. THIS OCCURRED WITHIN 3 MONTHS OF EACH OTHER !!! A HINGE WEARS OUT IN THE DOOR AND IT CAUSES A WEARING ON THE CABLE UNTIL THE CABLE FRAYS AND BREAKS. THIS SEEMS TO BE A WIDESPREAD PROBLEM AS INDICATED BY NUMEROUS COMPLAINTS BY SIENNA OWNERS.. IT IS DEFINITELY A MANUFACTURER DEFECT BUT TOYOTA IS NOT ACKNOWLEDGING IT AT THIS POINT. THE REPAIR AT THE TOYOTA DEALER IS $1600 PLUS AND IS NOT COVERED DUE BEING OUT OF WARRANTY. THE REPAIR TIMES 2 WITHIN THREE MONTHS IS JUST RIDICULOUS !!! AND I HOPE THAT WITH ENOUGH COMPLAINTS TOYOTA MIGHT RECOGNIZE THEIR DEFECT PROBLEM. *TR
RIGHT POWER SLIDING DOOR ON VAN WAS FROZEN AND DOOR WOULDN'T OPEN. RESULT WAS A FAULTY CABLE THAT FRAYED. THE DOOR WAS TAKEN TO A REPAIR SHOP AND THE CABLE WAS REMOVED TO MAKE THE DOOR MANUAL AND NOW THE DOOR SLIDES EASILY OFF THE HINGES/TRACK. *TR
PASSENGER SLIDING DOOR WILL NOT OPEN OR CLOSE FROM ANY BUTTONS. TRIES TO OPEN BUT IS LOCKED OPEN OR CLOSED. WHEN DOOR HANDLE IS PULLED FROM OUTSIDE IT UNLOCKS AND WILL OPEN OR CLOSE MANUALLY. *TR
I HAVE A 2004 TOYOTA SIENNA. I WAS ONLY DRIVING AT 10 MPH OUT OF A PARKING LOT WHEN I REALIZED THE VSC WAS ACTIVATED EVEN THOUGH THE VEHICLE WAS NOT IN A SKID SITUATION OR ON A SLIPPERY PAVEMENT. WHENEVER I REACHED MORE THAN 6MPH, VSC ACTIVATED AND BROKE THE SPEED DOWN TO 5 MPH. I COULD ONLY DRIVE AT 5MPH WITHOUT GETTING VSC ACTIVATED. HAD TO GET A FAIRFAX CITY POLICE ESCORT TO THE NEAREST TOYOTA DEALER. THIS IS DEFINITELY A SAFETY HAZARD AND WITH ALL THE OCCURRENCES OF REPORTS FOUND ON THE INTERNET, TOYOTA SHOULD BE REQUESTED TO ISSUE A RECALL FOR REPAIR. I UNDERSTAND THIS HAS BEEN A PROBLEM WITH OTHER TOYOTA VEHICLES. SEE HTTP://RAV4FAQ.KERKERINCK.DE/XA2/TSB/FILES/CP4010_0_1_VSC_STOERUNG.PDF. *TR
2004 TOYOTA SIENNA STEERING BINDING, DOES NOT RETURN TO NEUTRAL POSITION. NHTSA PE08041 ADDRESSES THIS PROBLEM AS CORROSION OF UNIVERSAL JOINT ON INTERMEDIATE STEERING SHAFT. MULLER TOYOTA OF WASHINGTON, NJ 908-638-4100 CONFIRMED INTERMEDIATE SHAFT NEEDS TO BE REPLACED, COST $575.00 INVOICE #L75877. HAVE NOT REPLACED SHAFT YET, IS TOYOTA GOING TO RECALL THIS DEFECT? *TR
ON 12/13/08 THE PASSENGER SIDE SLIDING DOOR ON OUR 2004 TOYOTA SIENNA "FROZE" AND WOULD NOT OPEN MANUALLY OR AUTOMATICALLY. ON 12/28/08, THE DOOR STOPPED FUNCTIONING COMPLETELY. ON 1/2/09 THE VEHICLE WAS BROUGHT TO KINGS TOYOTA IN CINCINNATI FOR REPAIR. I HAVE BEEN ADVISED THAT THE CABLE AND MOTOR SYSTEM WITHIN THE DOOR IS COMPLETELY BAD AND NEEDS TO BE REPLACED. ($1,634). *TR
THE POWER DOOR ON OUR 2004 TOYOTA SIENNA STARTED FAILING BEFORE THE VEHICLE WAS 4 YEARS OLD. THE DOOR HAS DIFFICULTY OPENING AND CLOSING LEAVING US TO FACE THE POSSIBILITY OF DRIVING WITH THE DOOR OPEN AND POSSIBLY HAVING A CHILD IN THE SEAT NEXT TO IT. THIS IS THE PRIMARY VEHICLE FOR MY WIFE AND CHILDREN AND I AM CONCERNED THEY WILL BE STRANDED OR PLACED IN AN UNSAFE SITUATION. TOYOTA DIAGNOSED IT AS NEEDING A MOTOR& CABLE ASSEMBLY, CENTER HINGE AND BRACKET. THE REPAIR ESTIMATE IS $1,474.60. WE HAVE TRIED TO WORK WITH TOYOTA ON THIS BUT HAVE NOT HAD ANY SATISFACTION. *TR
2004 TOYOTA SIENNA POWER DOOR IS INOPERABLE. THERE WAS A TSB EL004-04 ISSUED STATING A PROBLEM EXISTED, YET WE WERE NOT CONTACTED WHILE THE VAN WAS STILL UNDER WARRANTY. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THERE WERE SEVERAL FAILURES WITH THE VEHICLE, INCLUDING THE TAILGATE. THE TAILGATE HAS BEEN REPAIRED FOUR TIMES. THE FAILURE ONLY OCCURS IN 32 DEGREE WEATHER OR BELOW. WHEN OPENED, THE TAILGATE STARTS CLOSING AUTOMATICALLY AND WITHOUT WARNING. THE CONTACT HAS STRUCK HIS HEAD SEVERAL TIMES. DURING THE MOST RECENT FAILURE, HIS SHOULDER GOT STUCK AND POPPED DUE TO THE TAILGATE CLOSING AUTOMATICALLY. HE STATED THAT THIS WAS A SAFETY ISSUE BECAUSE INDIVIDUALS COULD GET CLOSED IN BY THE TAILGATE. THE FAILURE PERSISTS. THE CURRENT AND FAILURE MILEAGES WERE 62,000.
2004 TOYOTA SIENNA, PASSENGER SIDE HEADLIGHT FILLS WITH CONDENSATION MAKING THE HEADLIGHT DIM AND REDUCING VISIBILITY FOR NIGHT-TIME DRIVING, ALSO CAUSING LIGHTBULBS TO FAIL INTERMITTENTLY. TOOK VAN TO DEALER TODAY. THEY QUOTED $445 TO FIX IT. CAME HOME AND FOUND OTHER PEOPLE COMPLAINED OF THE SAME PROBLEM ON THEIR 2004 SIENNA, ALSO ON THE PASSENGER SIDE ONLY. THIS SUGGESTS A DEFECT SINCE IT IS ALWAYS ON THE SAME SIDE OF THE VEHICLE. OTHER OWNERS ALSO REPORTED IMPAIRED NIGHT DRIVING VISIBILITY BECAUSE THE HEADLIGHT IS FOGGED OVER WITH CONDENSATION. *TR
I HAVE 2004 AWD SIENNA. A WEEK AGO, WHEN I STARTED THE CAR IN A FREEZING MORNING AND DROVE IN SUBDIVISION ROAD, THE SLIPPERY LIGHT AND BEEP CAME ON AND THE BRAKE ACTED HERE AND THERE ON THE WHEELS. AT THE VERY BEGINNING, I THOUGHT THE ROAD WAS SLIPPERY. BUT IT WAS NOT THE CASE. THERE WAS NO WAY MY VAN WAS SKIDDING ALL THE TIME. I WAS ONLY DRIVING AT 10 MPH. THEN I REALIZED THE VSC WAS WRONGLY ACTIVATED. WHENEVER I GET TO MORE THAN 10MPH, VSC GOT ACTIVATED AND BROKE THE SPEED DOWN TO 5 MPH. I COULD ONLY DRIVE AT 5MPH WITHOUT GETTING VSC ACTIVATED. THEN I REALIZED I COULD NOT DRIVE THIS VAN ON THE ROAD. I PARKED IT BACK IN GARAGE. THE NEXT DAY, MY WIFE DROVE IT OUT OF THE GARAGE AND GOT THE SAME SYMPTOM. WE PUT THE VAN BACK TO GARAGE FOR ANOTHER 3 DAYS BEFORE I WAS ABOUT TO CALL A TOW TRUCK TO TOW IT TO A DEALER FOR EXAMINATION. I TRIED IT AGAIN. MIRACULOUSLY, THE PROBLEM WENT AWAY. I WENT TO THE DEALER AND TALKED TO THE SERVICE ADVISER, HE SAID HE KNEW NOTHING ABOUT THE PROBLEM (RECALL ETC.) AND ASKED ME TO BRING THE VAN BACK FOR SERVICE ONCE THE PROBLEM HAPPENS AGAIN. MY VAN APPEARS TO BE WORKING CORRECTLY NOW, BUT I DARE NOT DRIVE IT FAR AWAY FROM HOME. I KNOW THE PROBLEM IS NOT GONE. IT WILL COME BACK AT THE MOST INCONVENIENT TIME. I DO NOT WANT TO BE STRANDED IN A SNOW STORM AT -30 DEGREES F THAT I CAN ONLY DRIVE AT 5MPH (THAT IS WHAT THE WEATHER IS LIKE HERE IN CHICAGO AT THIS TIME OF THE YEAR). I DO NOT WANT TO BE THOUSAND MILES AWAY FROM HOME WHEN THE PROBLEM HAPPENS AG
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Toyota Sienna → · Every Sienna year → · How the figures are calculated →