2002 Toyota Sienna complaints

TIRES FIRESTONE: FR680, P205/70R15 95S, M+S. ON A TOYOTA SIENNA 2002. 2 TIRES WERE COMPLETELY WORN DOWN TO NOTHING. GOT TOYOTA DEALERSHIP TO DO A WHEEL ALIGNMENT & REPLACE 2 TIRES FOR FREE SINCE I HAD BEEN GOING TO THEM FOR ALL SERVICE & THEY NEVER NOTICED THE WORN TIRES. NOW ONE REAR TIRE HAS A SIDEWALL TEAR. I TOOK IT TO A FIRESTONE DEALER, AND HE SAID IT'S NOT UNDER WARRANTY -- JUST WEAR AND TEAR -- RIM HAD A SLIGHT DENT SO HE DEDUCTED IT WAS BECAUSE WE HIT A BUMP OR SIDEWALK. BUT THERE IS ALSO A CRACK IN THE SIDEWALL AS WELL.*AK

I HAD BOUGHT MY VAN MAY 2,2003 WITH ABOUT 19,000 MILES. ON OCTOBER 7, WHILE DRIVING ABOUT 30 MPH, THE VEHICLE STARTED SMOKING. WHEN I PULLED INTO A PARKING STALL, PASSERBYERS WERE YELLING THAT MY CAR WAS ON FIRE. FIRE DEPARTMENT EXTINGUISHED THE FLAMES. AN INDEPENDENT ARSON INVESTIGATOR SAID HE FOUND TRANSMISSION FLUID IN THE ENGINE, AND THAT IT HAD PROBABLY BEEN LEAKING SINCE I PURCHASED MY VAN. *LA

AFTER A BLOWOUT ON MY LEFT FRONT TIRE ON MY 2002 TOYOTA SIENNA XLE, I DISCOVERED THAT THE LUG NUTS DESIGNED FOR THE ALUMINUM WHEELS DO NOT FIT THE STEEL WHEEL OF THE FULL SIZE SPARE, AND TOYOTA DOES NOT PROVIDE THE "ACORN" TYPE LUG NUTS FOR THE SPARE. THE LUG NUTS FOR THE ALUMINUM WHEELS DO NOT SEAT PROPERLY AGAINST THE STEEL WHEEL SPARE. I BELIEVE THAT NOT PROVIDING THE PROPER LUG NUTS FOR THE SPARE IS A SERIOUS OMISSION ON TOYOTA'S PART AND MAKES DRIVING WITH THE SPARE WITH THE IMPROPER LUG NUTS VERY DANGEROUS. *LA

MY 2002 TOYOTA SIENNA BRAKES SQUEAK. THE SERVICE TECHNICIANS HAVE CHECKED THEM SEVERAL TIMES AND CAN'T FIND THE PROBLEM. TOYOTA KNOWS ABOUT THE PROBLEM AND IS SAID TO BE WORKING ON IT (SOMETHING WITH THE REAR BRAKE DRUMS). THEY CLAIM THAT THE BRAKES ARE SAFE AND WORK PROPERLY. HOW CAN THIS BE WITH SUCH A NOISE GOING ON? I DON'T WISH TO FIND OUT THAT THEY WERE INDEED NOT SAFE AFTER THEY FAIL. *LA

THE REAR BRAKES HAVE BEEN SQUEAKING WITHIN THE FIRST YEAR WITH LESS THAN 10,000 MILES. THE LOCAL DEALER INSPECTED AND TRIED TO CORRECT THE PROBLEM THREE TIMES WITH NO IMPROVEMENT. ON 03/12/2003, THE DEALER WORKED ON THE SQUEAKING BRAKES THE THIRD TIME AND REPORTED THAT DEALER WILL CALLED TECHNICAL ASSISTANCE LINE AND WILL FOLLOW UP ON THIS ISSUE, CUSTOMER WILL BE ADVISED. HOWEVER, THE SQUEAKING BRAKES ONLY GET WORSE AND NEVER HEAR FROM NEITHER DEALER NOR TOYOTA. I CALLED TOYOTA DIRECTLY AND THEY TOLD ME IT WAS THE FEDERAL GOVERNMENT CHANGE IN THE WAY MANUFACTURES MAKE BRAKES SHOES. I CAN NOT BELIEVE THAT TOYOTA BLAME THIS CONTINUE EXCESSIVELY SQUEAKING BRAKES PROBLEM TO FEDERAL GOVERNMENT. PLEASE FILE YOUR COMPLAINT IF YOU HAVE THE SAME PROBLEM. *LA

I HAVE A 2002 TOYOTA SIENNA MINI VANAND MOSTLY DURING COLD DRY MONTHS I GET A SHOCK EVERY TIME I GO TO CLOSE THE DOOR TO GET OUT OF THE VAN. I TOOK THE VAN TO THE LOCAL TOYOTA DEALER AND COMPLAINED ABOUT THE PROBLEM. THE DEALER SAID THAT HE RECEIVED OTHER COMPLAINTS FROM OTHER VAN OWNERS ABOUT PEOPLE GETTING SHOCKED AS THEY WERE GETTING OUT OF THE VAN. HE LOOKED THE VAN OVER AND SAID EVERYTHING WAS OK AND THAT IF I CONTINUED TO GET SHOCKED TO PUT A FABRIC SOFTENER SHEET IN THE VAN TO SEE IF THAT HELPED , WHICH IT DIDN'T. MY CONCERN IS OTHER THAN BEING SHOCKED EVERY TIME I EXIT THE VAN IF THERE IS THAT MUCH STATIC THAT BUILDS UP IN THE VAN WHILE COMMUTING WHAT HAPPENS WHEN I CARRY A GASOLINE CAN IN THE VAN, SHOULD I SUSPECT A FIRE WOULD RESULT? PLEASE HELP ME RESOLVE THIS ISSUE.

UNEVEN AND PREMATURE TIRE WEAR. ALIGNMENT PROBLEMS

I OWN A 2002 TOYOTA SIENNA AND THERE IS A PROBLEM WITH THE REAR BRAKE ROTOR DRUM AND PAD. FREQUEST SQUEALING AND PREMATURE PAD WEAR IS EVIDENT SINCE 5,000 MILES. THE DEALER TOLD US TOYOTA RECOGNIZES THE PROBLEM AND WILL INVESTIGATE A SOLUTION. THEY ORIGINALLY STATED THEY EXPECTED A REPLY BY TOYOTA BY JULY/AUGUST 2002. WE STILL DO NOT HAVE ANY INFORMATION THAT LEADS US TO BELIEVE THIS ISSUE WILL BE RESOPLVED ANYTIME SOON. *AK

THE REAR BRAKES HAVE BEEN SQUEAKING.I HAVE HAD THEM CHECKED BY THE DEALER 3 TIMES AND EACH TIME I WAS TOLD THEY WERE FINE.NOW THEY HAVE CONTINUED TO SQUEAK AND NOW NEED TO BE REPLACED.I AM CONCERNED ABOUT THE SAFETY OF THE MANUFACURED BRAKE PADS.*AK

THE OIL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON 5/28/2003 AND IT WAS DETERMINED THAT THERE WAS SLUDGE IN THE ENGINE AND IT HAD TO BE REPLACED. THE VEHICLE WOULD NOT FUNCTION WITH THE CURRENT ENGINE. *NLM

TOYOTA SIENNA SLUDGE & FUEL SYSTEM FAILURE.*AK

VEHICLE WAS BLOWING WHITE SMOKE OUT, AND WHEN YOU REMOVED THE OIL REFILL CAP THERE WAS A GEL TYPE SUBSTANCE ON IT, THE MECHANIC CALLED IT OIL GEL. TOYOTA KNEW ABOUT THIS AND TOLD CONSUMER THAT THEY ARE NOT MAINTAINING THEIR AUTO, BUT WITH HER VEHICLE THIS IS NOT TRUE. *TT

THE REAR BRAKES SQUEAKED EXCESSIVELY WHEN BRAKING. THE DEALER ADVISED THAT THE PROBLEM WAS CAUSED BY THE FEDERAL GOVERNMENT'S CHANGE IN THE WAY MANUFACTURERS MAKE BRAKE SHOES AND WERE UNABLE TO REMEDY THE PROBLEM. THE CONSUMER IS VERY CONCERNED ABOUT THE EFFECTIVENESS OF THE BRAKES. *NLM

TOYOTA SIENNA ENGINE FIRE. THE CONSUMER INQUIRED WHEN THE RESULTS OF THE FIRE INVESTIGATION WOULD BE PUBLISHED. *AK *JB

THE BRAKES FAILED, WHICH CAUSED CONSUMER TO LOSE CONTROL OF THE VEHICLE, WHICH RESULTED IN AN ACCIDENT. *JB

THE ENGINE LOCKED UP.*JB

AUTOMATIC DOOR OPENS, BUT WILL NOT CLOSE. OWNERS MANUAL RESCUE INFORMATION DOES NOT WORK. THREE MAJOR AND SEVERAL MINOR FAILURES. DOOR OPENED WHILE ON VACATION AND WAS NOT CLOSED UNTIL WE COULD GET AWAY FROM THE BEACH. TODAY OPENED DOOR IN RAIN STORM AND IT WOULD NOT CLOSE. HAVE TAKEN IT IN UNDER WARRANTY REPAIR WAS LUBRICANT. TODAY TOOK IT IN AND THEY WANT 70.00 DOLLARS TO DIAGNOSE THE PROBLEM PLUS REPAIR. THEY CLOSED IT AGAIN WITH MASSIVE LUBRICATION. *JB

I OWN A 2002 TOYOTA SIENNA. THE VEHICLE WAS PURCHASED NEW FROM MAGIC TOYOTA IN EDMONDS WA. THE VAN HAS 20000 MILES ON IT AND IS NOW IN NEED OF A NEW ENGINE. I HAVE HAD IT SERVICED BUT APPARENTLY THE TOYOTA ENGINES HAVE AN OIL SLUDGE BUILD UP PROBLEM WHICH DESTROYS THE ENGINE IF IT OCCURS. TOYOTA IS UNCERTAIN AT THIS JUNCTURE IF THEY ARE GOING TO REPAIR THE ENGINE WHICH IS STILL UNDER WARRANTY. I HAD IT SERVICED ON 11/20/02 AT MAGIC TOYOTA. FOUR WEEKS LATER THE ENGINE IS DEAD LINED WITH BLUE SMOKE, POOR COMPRESSION, AND A KNOCK. I HAVE RECENTLY READ THAT TOYOTA ENGINES FROM 2000 ON WERE HAVING THIS PROBLEM. I AM ALSO UNDERSTANDING THAT THE STATE OF IDAHO AND POSSIBLY CALIFORNIA ARE FORMULATING A CLASS ACTION LAWSUIT ON THIS ISSUE. TOYOTA IS CLAIMING THAT IT IS AN OWNER MAINTENANCE ISSUE NOT A DEFECT. I REQUEST TO FILE AN OFFICIAL COMPLAINT AGAINST TOYOTA IN REFERENCE TO THIS ENGINE DEFECT. THEY ARE NOT STANDING GOOD FOR IT. AN ENGINE WITH 20,000 MILES ON IT SHOULD NOT BE DEAD LINED. TS

MIDDLE TO REAR SEAT W/FAILURE; THE SEAT BELTS LOCK-UP UPON MOVEMENT WHERE THE SHOULDER PORTION GETS TIGHTER WITH THE SLIGHTEST MOVEMENT. IN ORDER TO MAINTAIN USAGE OF THE SHOULDER BELT, THE OCCUPANT(S) MUST REMOVE THE SEAT BELT AND REFASTEN. PLEASE DESCRIBE DETAILS. TS

NO SUMNMARY LISTED FOR ABOVE VEHICLE. *AK

WHILE DRIVING 45MPH SUNVISOR MOVED TO SIDE WINDOW, SUNVISOR DANGLES OVER CONSUMER'S HEAD. *AK

I REPORTED THE INCIDENT TO TOYOTA AND GOT FILE#200208160275 AND TO DUNLOP AND GOT REPORT#568588, NONE OF THE TWO SEEM TO REALLY CARE ABOUT THE PROBLEM, TOYOTA MENTIONED IT WAS A DUNLOP PROBLEM AND THAT TOYOTA DOES NOT WARRANTY THE TIRES, DUNLOP MENTIONS THAT I HAVE TO TAKE THE TIRE TO A DUNLOP DEALER AND THEY WILL ONLY REPLACE THE TIRE BLOWN BUT NOT THE ONE AT THE OTHER SIDE OF THE CAR. WE FEEL REALLY UNSAFE WITH THESE TIRES AS THERE WAS NO VISIBLE CASUE TO THE PROBLEM EXCEPT FOR THE HEAT AND THE SPEED, WE ALMOST LOST CONTROL OF THE CAR.*AK

WHILE TRAVELING ON HIGHWAY VEHICLE VEERS TO LEFT. DEALERSHIP IS AWARE OF PROBLEM.*AK

THE CONSUMER STATED THAT THE POWER STEERING RACK WAS DEFECTIVE. *YH

POWER SLIDING DOOR WILL NOT CLOSE. WHEN PUSHED BY HAND, THE SAFETY MECHANISM ENGAGES AND RE-OPENS THE DOOR. I HAVE DISENGAGED POWER TO DOOR USING DASHBOARD SWITCH. WILL BRING IN FOR REPAIR LATER THIS WEEK.*AK

ANOTHER VEHICLE HIT CONSUMER'S VEHICLE AT 70 MPH IN REAR, CONSUMER RAN HEAD ON INTO THE GUARDRAIL, VEHICLE WAS TOTALED, NONE OF THE AIR BAGS DEPLOYED. CONTACTED DEALER. CONSUMER STATES THAT THE VEHICLE ALSO HAS SIDE AIRBAGS. *AK *TT

POWER DOORS CAN NOT BE STOPPED BY A CHILD. REQUIRES CONSIDERABLE FORCE TO REVERSE DIRECTION. DEALER TOLD ME THEY WILL INFORM TOYOTA. NO FURTHER INFO. THERE WAS NO CRASH. *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**760751 ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS***760751

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

TIRE BURST AT LESS THAN 30MPH. 3+ INCH RIP THROUGH EXTERIOR SIDEWALL ALONG RADIAL LINE OF TIRE. NO IMPACTS OR OTHER ADVERSE INITIATING EVENTS. NO SIGNS OF OTHER PUNCTURE. MY WIFE WAS ACCELERATING FROM A STOP LIGHT. WE ARE IN THE DC AREA AND STILL HAVE THE TIRE (AT THE MOMENT) FOR EXAMINATION. THIS IS A BRAND NEW TIRE WITH ABOUT 1000 MILES ON IT. *AK (TIRESIZE: P215/65R15)

CONSUMER WAS TRAVELING ABOUT 40MPH ON HIGHWAY COMMING FROM DEALERSHIP WITH A BRAND NEW VEHICLE. SMOKE WAS COMMING FROM ENGINE DEPARTMENT. THEN, THE FIAMES STARTED COMING FROM HOOD. VEHICLE BURNED DOWN TO THE GROUND AND WAS TOTALED. THERE WERE NO INJURIES. DEALERSHIP WAS AWARE OF PROBLERM.*AK

CONSUMER PURCHASED VEHICLE ON AUGUST 4,2001, AND ON AUG 6 VEHICLE CAUGHT ON FIRE.CONSUMER WAS DRIVING AT APPROXIMATELY 30 MPH WHEN POWER STEERING FAILED, AND COULD NOT TURN STEERING WHEEL. CONSUMER THEN NOTICED SMOKE. ,WAS ABLE TO PULL TO SIDE AND GET CHILDREN OUT OF VEHICLE. FLAMES WERE COMING FROM UNDERNEATH VEHICLE. ENGINE TOTALLY MELTED, AND POSSIBLY WAS A TOTAL LOSS. TOYOTA MECHANIC AND FIRE DEPARTMENT FEEL IT MIGHT HAVE BEEN A ELECTRICAL FIRE. PLEASE PROVIDE FURTHER INFORMATION.*AK