Page 7 of 8 · complaints 301–350 of 363

2000 Toyota Sienna complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Feb 17, 2001NC

CD PLAYER FAILED, UNIT WAS CHANGED AND THE NEW UNIT DOES NOT ACCEPT NEW CD'S, THE CONTROLS ON THE FACE OF THE STEREO ARE ALSO INOPERABLE. *SLC

Suspension › Front
Filed Feb 14, 2001NV

WHILE DRIVING VEHICLE WILL GO TO SIDE OF ROAD. DEALER NOR MANUFACTURER HAD FOUND CAUSE OF PROBLEM. ALIGNMENT HAD BEEN PERFORMED, BUT COULD NOT BE CORRECTED. *AK

Tires
Filed Feb 9, 2001CA

P205/70R15 95S M+S. TIRE BLEW OUT ON BLACK WALL AREA WITHOUT CAUSE AT 40 MPH ON SIDE STREET, AT ABOUT 12000 MILES. TOYOTA WILL NOT REPLACE UNDER WARRANTY BECAUSE IT THEY COVER THEIR NEW TIMES ON NEW VEHICLES FOR ONLY 12 MONTHS.*AK (DOT NUMBER: ??? TIRESIZE: P205/70R15)

Unknown or OtherCrash1 injured
Filed Feb 7, 2001PR

ESTANDO MI HIJA DETENIDA PARA DOBLAR A LA IZQUIERDA FUE IMPACTADA POR OTRO VEHMCULO POR LA PARTE POSTERIOR. ESTO PROVOCS QUE NUESTRO VEHMCULO IMPACTARA OTRO QUE SE MOVIA EN DIRECCISN CONTRARIO AL NUESTRO. LUEGO NUESTRA VAN SE AUTO-ACELERS DE FORMA ESPONTANEA SIN QUE MEDIARA ACCISN PARA TAL COMPORTAMIENTO . MI HIJA QUE MANEJABA PERDIO EL CONTROL SOBRE DICHO VEHICULO SIENDO IMPOSIBLE CONTROLARLA EN UN RECORRIDO DE UNOS 150 PIES DE DISTANCIA. ALLM SE DETUVO AL IMPACTAR UN ARBOL A ORILLAS DE LA CARRETERA. EL VEHICULO FUE DECLARADO PERDIDA TOTAL POR LA ASEGURADORA UNIVERSAL INSURANCE DE PUERTO RICO. ESTE ACCIDENTE OCURRIO EN EL MUNICIPIO DE SAN GERMAN. ESCRIBI UNA CARTA AL PRESIDENTE DE LA TOYOTA EN PUERTO RICO RELATANDOLE ESTO MISMO QUE AQUI LES NARRO. HE RECIBIDO UNA CARTA DE ELLOS DONDE ME INDICAN QUE VAN A INVESTIGAR. QUISIERA QUE SE INVESTIGARA MAS A FONDO LAS CAUSAS QUE PROVOCARON ESTA ACELERACISN SZBITA DE ESTE VEHMCULO. PUDIERAMOS ESTAR SALVANDO OTRAS VIDAS SI LO HACEN PRONTO. EL VEHMCULO FUE DECLARADO PERDIDA TOTAL. LA ASEGURADORA SE LLEVS ESTE Y DESCONOZCO EL LUGAR DONDE LO DEPOSITARON. POR TAL RAZSN NO PUEDO DARLE OTROS DATOS SOBRE EL MISMO. AUN DESPUES DE IMPACTAR EL ARBOL ESTE VEHICULO SE QUEDS ACELERADO Y LAS GOMAS SE PULVERIZARON POR LA ACCISN DE ESTAS CONTRA EL PAVIMENTO. OTRA PERSONA LUEGO ENTRO AL VEHICULO Y RETIRO LA LLAVE DEL ENCENDIDO TENGO FOTOS DEL ACCIDENTE Y TESTIGOS DEL MISMO. ESTE ACCIDENTE FUE REPORTADO A LA POLICMA. EL JUICIO SOBRE EL MISMO SE VERA EN

Power Train › Axle Assembly › Axle Shaft
Filed Jan 16, 2001CA

CHECK ENGINE LIGHT ILLUMINTAED, DEALER STATED THE TORQUE CONVERTER NEEDED REPLACED, ON DECEMBER 25TH THE CHECK ENGINE LIGHT WAS ILLUMINATED AGAIN AND NOW THE TRANSMISSION NEEDS REPLACED, AXLE SHAFT WAS REPLACED DUE TO IT NOT BEING SEATED PROPERLY, HOWEVER THE DEALER PUT THE WRONG BOLTS IN CAUSING A METAL TO METAL SOUND TO HAPPEN WHILE TRAVELING OVER THE SLIGHTEST BUMPS. *SLC

Power Train › Automatic Transmission
Filed Jan 13, 2001NC

WE WISH TO PLACE THIS REPORT AS IT IS AN UNUSUAL FAILURE FOR THIS VEHICLE AND THE APPARENT BACK ORDER OF TRANSMISSIONS FROM TOYOTA SHOWS FAILURES MUST BE OVERWHELMING. IT IS A SUDDEN FAILURE AND PRESENTS A TREMENDOUS DANGER TO DRIVERS. OURS FAILED WHILE AT HIGH SPEED ON THE INTERSTATE. WE WERE NEARLY REAR ENDED AND THE CRASH WOULD HAVE BEEN DEVASTING. WE CERTAINLY ARE INTERESTED IN DISCOVERING HOW MANY OTHER SIENNA'S OR SIMILARLY EQUIPPED VEHICLES USING THE SAME TRANSMISSION HAVE FAILED.*AK

Power Train › Automatic Transmission › Torque Converter
Filed Jan 12, 2001WA

CHECK ENGINE LIGHT ILLUMINATED, DEALER STATED THE TORQUE CONVERTER NEEDED REPLACED, CONSUMER IS REQUESTING AN EXCHANGE FOR A COMPARABLE CAR WITHOUT DEFECTS, OR HIS MONEY BACK. *SLC

Tires
Filed Jan 10, 2001FL

DRIVING STRAIGHT AT 40 MPH ON DRY, LEVEL PAVEMENT. PASSENGER SIDE FRONT TIRE BLEW OUT, CAUSING VEHICLE TO HIT CURB. VEHICLE WAS SAFELY STOPPED. TIRE HAS LARGE HOLE IN SIDEWALL. *AK (DOT NUMBER: W2MOF6L279 TIRESIZE: P205/70R15)

Power Train › Automatic Transmission
Filed Jan 7, 2001IN

TRANSMISSION FAILED WHILE DRIVING AT 70 MPH ON FLORIDA TURNPIKE. THE VAN HAD TO BE TOWED TO BEV SMITH TOYOTA IN FT. PIERCE WHERE IT REMAINS TODAY. WE WERE TOLD THAT THE TRANSMISSION ARE ON BACK ORDER IN CALIFORNIA WHICH MEANS THEY MUST COME FROM JAPAN. IN DOING SOME RESEARCH, I HAVE FOUND THAT SEVERAL HUNDRED SIENNA OWNERS HAVE EXPERIENCED THE SAME PROBLEM. I WAS TOLD THAT OUR REPLACEMENT TRANSMISSION WILL HAVE A "FIX" BUT NO ONE WILL TELL US WHAT THE PROBLEM WAS WITH THE ORIGINAL TRANSMISSION. IN THE MEANTIME, WE HAVE INCURRED NEARLY $2,000 ADDITIONAL EXPENSES TO DATE, WILL BE INCURRING ADDITIONAL EXPENSES FOR RENTING A VEHICLE, HAVE LOST FOUR DAYS OF WORK (THREE FAMILY MEMBERS), AND HAVE NO IDEA WHEN OUR VEHICLE WILL BE RETURNED TO US. IT APPEARS THAT TOYOTA MOTOR SALES IS AWARE OF PROBLEMS WITH THE 2000 SIENNA TRANSMISSIONS, BUT ISN'T TELLING OWNERS OR POTENTIAL BUYERS OF THE PROBLEM. *AK

Tires
Filed Jan 3, 2001NJ

WHILE TRAVELING AT 35 MPH, TWO TIRES HAD BLOWOUTS, (TIRES MANUFACTURED BY DUNLOP), WHICH CAUSED WHEEL DAMAGE TO THE VEHICLE. *CJ

Power Train › Automatic Transmission
Filed Dec 30, 2000AZ

TOYOTA WOULD NOT AUTHORIZE RENTAL OF ANOTHER MINIVAN DURING TWO WEEK REPAIR. I DROVE FOUR CHILDREN IN THE BACKSEAT OF A CAR. NO SAFETY DEFECT LISTED IN SUMMARY. *AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed Dec 29, 2000CA

3 OUT OF 5 LUGS ON ONE WHEEL SHEARED OFF WHEN REPLACING TIRE. MECHANIC CLAIMS TO HAVE USED TORQUE WRENCH SET WELL BELOW FACTORY SPECS. NOT CLEAR WHETHER LUGS ARE DEFECTIVE OR MECHANIC OVER-TORQUED. LUG NUTS ARE DESIGNED FOR MAG WHEELS BUT SPARE IS NOT A MAG. APPEARS POSSIBLE THAT USING THESE NUTS ON A STANDARD WHEEL RESULTS IN NUTS BEING SWAGED ONTO THE LUGS SUCH THAT THEY SUBSEQUENTLY FAIL. MEACHANIC REPORTS THAT THIS HAPPENS ABOUT ONCE A MONTH ON THIS VEHICLE AND MUCH MORE FREQUENTLY ON SIMILARLY DESIGNED ISUZU LUG NUT.*AK

Seat Belts › Front › Anchorage
Filed Dec 20, 2000TX

DRIVER'S SEAT BELT ANCHOR BOLT ON DOOR PILLAR UNSCREWED AND FELL TO THE FLOOR. *AK

Vehicle Speed Control
Filed Oct 30, 2000NJ

WHEN DRIVING AT HIGHWAY SPEED AND UPON ACCLERATION VEHICLE LOSES ALL POWER MAKING IT VERY DIFFICULT TO OPERATE VEHICLE, ALSO, VEHICLE HAS CUT OFF IN THE MIDDLE OF ONCOMING TRAFFIC. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

Vehicle Speed Control › Accelerator Pedal
Filed Oct 28, 2000NJ

ON THE MORNING OF OCT. 27, MY WIFE DROVE THE CAR TO MID TOWN, MANHATTON. SHE DROVE THE CAR FROM A CAR PARK AT 43 STREET. SUDDENLY SHE HEARD A SLIGHT SOUND AND THE CAR LOST GEAR AND SLIDED TO THE MIDDLE OF THE STREET AND DEAD OFF. SHE PRESSED THE GAS PEDAL, NO REACTION. SHE USED BRA AND STEERING SUDDENLY STOPPED WORKING. THAT IS A BUSY STREET, A CAR ALMOST HIT HER. SHE PUT THE CAR BACK TO PARKING AND RESTARTED THE CAR AND DROVE AWAY. SHE THOUGHT THAT HAPPENED BECAUSE SHE FORGOT TO START. ( SHE FORGOT SHE DROVE 10 FEET FROM THE CAR PARK). THAT WAS A BUSY DAY, SHE FORGOT TELLING ME. ON THE AFTERNOON OF THE SAME DAY. I DROVE THE CAR TO BOSTON TO SEE AN CUSTOMER. ON THE WAY BACK, I FOUND THERE WAS A STRANGE SOUND WHENEVER I PRESSED THE GAS PEDAL IT SOUNDS LIKE AN OLD SHABBY CAR DRIVEN OVER 10 YEARS. I STOPPED ON THE SHOUDER AND CHECKED THE TIRES AND I COULD NOT FOUND ANYTHING. I DROVE BACK TO THE HIGH WAY I-91 SOUTH AGAIN, SUDDENLY, I HEARD AND STRANGE SOUND, THE CAR LOST GEAR AGAIN, IT BECAME SLOWLY AND SLOWLY. I PRESSED THE GAS PEDDLE HARDLY AND THAT WAS NO USE. I PRESSED THE EMMERGENCY LIGHTS AND CHANGE TO THE SLOW LANE. A TRUCK BEHIND ME REACHED ME FAST. MY CAR FORCED HIS TRUCK PASSED ME OVER THE SHOULDER BECAUSE THERE HAPPENED TO BE A CAR IN THE MIDDLE LANE. I WAS SHOCKED TO DEATH. WITHOUT THE TRUCK DRIVER'S ALERT AND SKILLFUL CHANGING LANE, I WOULD DEFINATELY A DEAD MAN. I STOPPED ON THE SHOULDER AND TRIED ALL DEARS, NONE OF THEM WAS WORKING. I RESTARTED THE ENGINEAND NO USE

Unknown or Other
Filed Oct 21, 2000FL

NO SUMMARY

Structure › Body › Door
Filed Oct 17, 2000CA

THE POWER SLIDING DOOR DOES NOT STOP CLOSING UNLESS IT HIT AN OBJECT OR STANDING AT A SPECIFIC ANGLE. TOYOTA CUSTOMER SUPPORT IS UNABLE TO PROVIDE ANY INFORMATION ABOUT THE FORCE AT WHICH DOOR CLOSES TO ENSURE SAFETY.*AK

Tires › Sidewall
Filed Oct 11, 2000TX

FIRESTONE TIRE P205 70 R15 EXPERIENCED A HOLE IN THE SIDE OF THE TIRE. *SLC

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 10, 2000TX

WITH LESS THAN 15,000 MILES ON MY VAN, THICK GREY SMOKE BEGAN POURING OUT OF THE BACK AT STARTUP. I TOOK IT IN TO HAVE THE OIL CHANGED (NOT THE DEALER). IT WAS SUGGESTED THAT I TAKE THE CAR TO THE DEALER, ESPECIALLY IF IT LOST OIL (WHICH IT DID). THE DEALER FOUND EXCESSIVE SLUDGE BUILD UP. THEY SAID THEY HAD TO CLEAN SLUDGE FROM THE CYLINDER HEADS AND CAMSHAFTS, AND REPLACE THE VALVE COVERS, STEM SEALS AND RELATED GASKETS AND THE R&R ENGINE OIL PAN. THEY ALSO SAID THEY CLEANED THE SLUDGE FROM THE PAN OIL PUMP AND PICK UP SCREEN, AND THE CAM CAPS WERE SCORED DUE TO LACK OF OIL LUBRICATION. THE ONSITE SERVICE MANAGER (WHO SUPPOSEDLY SPOKE TO THE REGIONAL SERVICE MANAGER) SAID THE SLUDGE BUILD UP WAS OUR FAULT AND REFUSED TO HONOR THE WARRANTY. WE PAID $2670.82 FOR THE REPAIRS. I'VE HAD THE CAR BACK LESS THAN A WEEK, BUT SO FAR NO MORE PROBLEMS. I FEEL THAT A CAR WITH LESS THAN 15,000 MILES ON IT SHOULD NOT HAVE HAD THIS KIND OF PROBLEM, AND SHOULD HAVE BEEN COVERED BY THE WARRANTY. I'VE TALKED TO SEVERAL OTHER OWNERS OF TOYOTAS WHO HAVE HAD SIMILAR PROBLEMS. EVEN THE TOYOTA PEOPLE IMPLIED THEY'VE SEEN THIS TYPE OF PROBLEM OFTEN.

Power Train › Automatic Transmission
Filed Sep 28, 2000CA

ENGINE CHECK LIGHT KEPT COMING ON CONTINUALLY, CAUSING WINDING SOUND FROM TRANSMISSION. DEALER NOTIFIED, AND INFOMED CONSUMER THAT VEHICLE WAS SAFE TO DRIVE UNTIL PART ARRIVED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK

Power Train › Automatic Transmission
Filed Sep 28, 2000CA

BOTH PROBLEMS/INCIDENTS OF THE AUTOMATIC TRANSMISSION AND TORQUE CONVERTER ARE TIED TOGETHER. THE TOYOTA SIENNA WAS LESS THAN A YEAR OLD AND HAD 9,900 MILES ON IT. CRUISING AT 70MPH THE TRANSMISSION DISENGAGED AND THE ENGINE RACED TO 7,000RPMS. PULLING THE SIENNA OVER TO THE SIDE OF THE ROAD, THE TRANSMISSION WOULD NOT ENGAGE IN ANY OF THE FORWARD OR REVERSE GEARS. THE SIENNA HAD TO BE TOWED TO DUBLIN TOYOTA FOR WARRANTY REPAIR ABOUT 65 MILES AWAY. DEALER CANNOT TELL ME WHAT FAILED, THEY WERE INSTRUCTED TO SEND PARTS INTACT BACK TO THE FACTORY FOR POST MORTEM DIAGNOSIS. I HAVE OPENED A REPORT WITH THE TOYOTA CUSTOMER ASSISTANCE CENTER ON 8/31, #20000-8311289. ALSO HAVE BEEN SPEAKING TO THE DUBLIN TOYOTA CUSTOMER RELATIONS MANAGER, JANET FRASER ABOUT FINDING THE CAUSE OF THE PROBLEM AND EXTENDING THE WARRANTY TO THESE DRIVE TRAIN COMPONENTS. IT HAS BEEN TWO WEEKS WITH NO RESPONSE.

Power Train › Automatic Transmission › Torque Converter
Filed Sep 27, 2000CA

ACCORDING TO AN EMPLOYEE OF THE GLENDALE TOYOTA SERVICE DEPARTMENT, THERE HAVE BEEN MANY COMPLAINTS ABOUT THE TORQUE CONVERTER. MANY CARS HAVE BEEN BROUGHT IN FOR REPAIR. THE PART WAS MANUFACTURED TO BE PLACED IN THE SMALLER TOYOTA CAMARY, AND APPARENTLY CAN NOT TAKE THE SIZE/WEIGHT OF THE LARGER VAN. IT SEEMS THAT THE DEALER AND THE MANUFACTURER HAS KNOWN ABOUT THIS PROBLEM FOR SOME TIME NOW - BUT THEY CONTINUE TO SELL THE VEHICLE WITHOUT NOTIFIYING POTENTIAL CUSTOMERS; AND CUSTOMERS WHO BOUGHT THE VEHICLE PRIOR TO THE PROBLEM BECOMING KNOWN.*AK

Suspension
Filed Sep 15, 2000IL

SEVERE LEFT PULL INTO ONCOMING TRAFFIC. RELEASING THE STEERING WHEEL FOR 1.5 SECONDS IS ENOUGH FOR THE VEHICLE TO DART INTO THE ONCOMING LANES OF TRAFFIC. TOYOTA ATTEMPTED REPAIR 4 TIMES AND THE VEHICLE HAS HAD THREE COMPLETELY NEW SETS OF TIRES. VEHICLE STILL PULLS LEFT. THIS VEHICLE IS HAZARDOUS TO OCCUPANTS AND OTHER VEHICLES ON THE ROAD.

Tires
Filed Sep 13, 2000NY

WHILE HAVING CAM SEAL/VALVE SEAL REPLACED DUE TO AN OIL LEAK, MECHANIC NOTICED RIGHT FRONT PASSENGER TIRE HAD A BUBBLE AND WAS REPLACED BY FIRESTONE, CONSUMER STATES VEHICLE IS GOING BACK FOR A 3RD TIME FOR THE OIL LEAK. *SLC

Visibility › Windshield
Filed Sep 12, 2000NJ

BLACK AND BEIGE COLOR OF THE DASHBROAD, CAUSES A BAD REFLECTION ON THE WINDSHIELD, WHICH CAUSES POOR DRIVER VISABILITY. ALSO, THE HEADLIGHTS SEEM TO BE AIMING TOO LOW, AND DO NOT SHINE EVENLY ON THE ROAD. TOYOTA 'S CUSTOMER SERVICE HAS BEEN NOTIFIED ABOUT THIS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Unknown or Other
Filed Sep 11, 2000PA

THE CHECK ENGINE LIGHT CAME ON AT 50 MILES, WE WERE TOLD CAR NEEDS A NEW TORQUE CONVERTER AND THAT IT IS SAFE TO DRIVE THE CAR WHILE THE PART COMES IN. SIX WEEKS LATER AND 2400 MILES ON THE CAR WITH ENGINE LIGHT ON AND OFF THE TORQUE CONVERTER WAS REPLACED. WHEN CAR WAS RETURNED TO US IT SHIFTED WITH A JOLT. BACK IN THE SHOP WITH TRANSMISSION PROBLEMS. NOT ACCEPTABLE ON A NEW CAR. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 8, 2000NY

THE CHECK ENGINE LIGHT COMING ON SEEMS TO BE A COMMON PROBLEM IN SIENNAS MANUFACTURED IN JUNE/JULY 2000. IT HAS TAKEN SEVERAL WEEKS FOR THE PART TO COME IN. I AM TOLD A TRANSMISSION SOLENOID NEEDS TO BE REPLACED, BUT THEY'RE REALLY NOT SURE. TOYOTA SERVICE AND DEALERSHIP RESPONSE HAS BEEN POOR.

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 8, 2000IL

WE HAVE TO WAIT FOR THE PART(S) BECAUSE EVERY SIENNA HAS THE SAME PROBLEM.

Engine and Engine Cooling › Exhaust System5 injured
Filed Sep 7, 2000WA

ON JULY 22ND I WAS DRIVING WITH MY 4 YOUNG CHILDREN WHEN VERY SUDDENLY I ALMOST BLACKED OUT. I WAS ABLE TO CALL 911 AND PULLED OVER SAFELY. I WAS TAKEN TO THE HOSPITAL WHERE BLOOD TESTS SHOWED NOTHING OBVIOUSLY CONTRIBUTED TO THE EXTREME LIGHTHEADEDNESS AND DISORIENTATION I EXPERIENCED. ON MY 3RD TRIP I HAD A SIMILAR EXPERIENCE AND CONCLUDED IT WAS MY MINIVAN.IT WAS TOWED TO THE DEALERSHIP AND A TEST DRIVE LEFT 3 MECHANICS WITH SIMILAR EFFECTS.THEY WERE NOT ABLE TO DETERMINE THE CAUSE AND CO2 AND FREON READINGS WERE NEGATIVE.THEY STEAM CLEANED THE ENGINE AND STATED THE PROBLEM WAS NO LONGER PRESENT.HOWEVER, THE PROBLEM HAS NOT GONE AWAY AND OUR FAMILY CONTINUED TO EXPERIENCE VOMITING, HEADACHES, DIZZINESS, LIGHTHEADEDNESS AND DISORIENTATION WHENEVER TRAVELING IN THE VAN.WE CAN NO LONGER DRIVE THE VAN FOR FEAR OF HEALTH AND SAFETY ISSUES.WE BELIEVE THIS VAN IS DEFECTIVE AND DANGEROUS.

Tires › Tread/Belt
Filed Sep 5, 2000IL

PE00020; ORIGINAL TIRES ON A 2000, TOYOTA SIENNA, FR680P205/70R1. , CONSUMER'S LEFT FRONT TIRE HAD A BIG CHUNK OF RUBBER COMING OUT OF THE TIRE, DEALER TRIED TO SAY CONSUMER RAN OVER SOMETHING, BUT CONSUMER SAID IT DID NOTHAPPEN. FIRESTONE P205/70/R15 *MW

Power Train › Automatic Transmission › Torque Converter
Filed Sep 4, 2000NY

MANY COMPLAINTS ABOUT SIENNA'S TORQUE CONVERTERS,TOYOTA SAYS IT IS SAFE TO DRIVE IT.FOR MY WIFE'S AND 14 MONTH OLD I HOPE THEY ARE RIGHT.

Power Train › Automatic Transmission
Filed Aug 29, 2000TX

AS WE WERE DRIVING THE VEHICLE AT ABOUT 65 MI/HR THE TRANSMISSION FAILED WITH NO WARNING. WE WERE ABLE TO COAST INTO A PARKING LOT AND DRIVE ANOTHER MILE BEFORE THE VEHICLE LOCKED UP AND WOULD NOT MOVE. DEALER IN SAN ANTONIO REPLACED THE TRANSMISSION AND TORQUE CONVERTER. REPAIR TOOK LONGER THAN EXPECTED DUE TO TORQUE CONVERTER BEING ON BACK ORDER.

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 27, 2000IL

SEVERAL T/C DEFECTS ON THE 2000 TOYOTA SIENNAS... WHY ARENT THEY NOT BEING RECALLED BY THE MANUFACTURER?

Power Train › Automatic Transmission › Torque Converter
Filed Aug 27, 2000OK

WITH 100 MILES ON NEW VEHICLE, THE ENGINE SENSOR INDICATED FAULTY TORQUE CONVERTER. DEALER SAID IF SENSOR LIGHT CAME ON AGAIN, BRING THE VAN IN. SENSOR LIGHT CAME ON AGAIN. AFTER WAITING TWO WEEKS FOR NEW TORQUE CONVERTER TO BE DELIVERED, DEALER REPLACED IT. NEXT DAY, THE TRANSMISSION COULD NOT BE SHIFTED OUT OF "PARK". SHIFT LEVER MOVED, BUT TRANSMISSION REMAINED IN "PARK". PROBLEM WAS DEFECTIVE CLIP. CLIP IS OF DIFFERENT DESIGN THAN THAT OF PREVIOUS YEARS' MODELS OF SAME VEHICLE. MECHANIC SAID THAT THE DESIGN OF CLIP WAS TERRIBLE AND INSUFFICIENT. DEALER ORDERED NEW CLIP AND WILL INSTALL IT UPON ARRIVAL. TOYOTA SERVICE ADVISOR ACKNOWLEDED BROKEN CLIPS OCCURRING ON OTHER MODEL-YEAR 2000 SIENNA VANS. IF SO, THEN WHY DID THE DEALER NOT PUT NEW CLIP ON MY VEHICLE WHEN THE TORQUE CONVERTER WAS REPLACED? WHY HAS NOT TOYOTA ISSUED A RECALL ON THIS CLIP? THE DEALER KNOWS THE CLIP IS BAD AND I BET THE MANUFACTURER DOES ALSO..

Power Train › Automatic Transmission
Filed Aug 26, 2000CA

OUR CHECK ENGINE LIGHT CAME ON WHEN WE WERE ON THE WAY HOME FROM THE DEALERSHIP. IT WAS DIAGNOSED AS A FAULTY TORQUE CONVERTER. THE PART WAS REPLACED AFTER A 3 WEEK WAIT. I'M CONCERNED ABOUT FUTURE ASSOCIATED PROBLEMS FROM HAVING MY TRANSMISSION OPENED

Power Train › Automatic Transmission
Filed Aug 24, 2000MD

THE FIRST TRANSMISSION FAILED ON AN INTERSTATE HIGHWAY GOING 65 MILES PER HOUR. THE OUT OF STATE TOYOTA DEALER, TOYOTA WEST, IN STATESVILLE, N.C., COMPLETELY REPLACED OUR TRANSMISSION AND CONVERTER ASSEMBLY. WITHIN TWO AND A HALF MONTHS THE ENTIRE ASSEMBLY FAILED AGAIN. OUR LOCAL DEALER, KOONS TOYOTA, REPLACED THE TRANSMISSION AND CONVERTER AGAIN. THIS TIME THEY DID NOT PUT A NEW TRANSMISSION IN BUT A REBUILT ONE. WE WERE TOLD NO NEW TRANSMISSIONS WERE IN THE UNITED STATES!

Engine and Engine Cooling › Engine
Filed Aug 24, 2000CA

VEHICLE MADE LOUD NOISE WHEN ENGINE RUNS WHICH SOUNDS LIKE A HARDENED BELT. DEALER REPLACED BELT WHICH DID NOT FIX THE PROBLEM. DEALER REPLACED THE PULLEY SYSTEM WHICH MADE MOST OF THE NOISE GO AWAY, BUT A SLIGHT BELT LIKE WHISLE CAN STILL BE HEARD.

Tires › Tread/Belt
Filed Aug 15, 2000CA

AFTER OWNING THE CAR FOR TWO DAYS, THE TIRE SUFFERED A FLAT CAUSED BY A ROCK. IF A NAIL OR SOMETHING ELSE, THERE WOULD BE NO COMPLAINT,BUT A ROCK. REPAIR SHOP SAID THE TIRE MAY NEED TO BE REPLACED DUE TO THE SIZE OF THE PUNCTURE. I FEEL THE TIRE HAS TO BE DEFECTIVE AS I HAVE DRIVEN ON THE SAME ROCKY ROAD WITH ROAD TIRES AND NEVER SUFFERED PUNCTURE OR ANY DAMAGE TO MY MICHELIN TIRES. NEITHER HAS MY PARENTS OR FAMILY WHO LIVE AND VISIT THIS ROADWAY REGULARLY. MANUFACTURER IS STANDING BEHIND THE WARRANTY CLAUSE OF NON-RESPONSIBILITY DUE TO FAILURE CAUSED BY PUNCTURES BUT THERE IS A PROBLEM WITH THIS AND POSSIBLY THE OTHER TIRES FOR THIS TO HAPPEN.*AK( DOT NUMBER: TIRE SIZE: P215/65R15 )

Power Train › Automatic Transmission › Torque Converter
Filed Aug 15, 2000CA

CHECK ENGINE LIGHT CAME ON - INFORMED TORQUE CONVERTER NEEDS TO BE REPLACED. PART STILL ON BACK ORDER PER DEALER 15 VEHICLES AT THIS DEALERSHIP ARE ON BACK ORDER FOR SAME PART. DEALERSHIP STATING OK TO DRIVE PER TOYOTA COMPANY.

Power Train › Automatic Transmission
Filed Aug 14, 2000NY

TOYOTA IS UNABLE TO FIX THIS PROBLEM AS THERE ARE NO PARTS AVAILABLE. THERE IS AN INDICATION THAT TOYOTA KNEW ABOUT THE PROBLEM AS OF 7/24/00 ALTHOUGH WE WERE NOT WARNED PRIOR TO PURCHASING OUR CAR. NO SAFETY DEFECT LISTED. *AK

Power Train › Automatic Transmission › Torque Converter
Filed Aug 10, 2000CA

CHECK ENGINE LIGHT CAME ON 7/29/00 VAN WAS TAKEN IN 7/31/00 AM WAS CALLED SAME DAY PM TOLD TORQUE CONVERTER NEEDED TO BE REPLACED WAS GIVEN A RENTAL CAR SINCE MY AUTO WOULD NOT BE AVAILABLE UNTIL 8/1. WAS INFORMED TOYOTA IS UNABLE TO RECEIVE PART DUE TO BACK ORDER DUE TO SAME PROBLEMS AND TOYOTA ONLY RELEASING A COUPLE A DAY. YESTERDAY I WAS CALLED AND TOLD THEY DID NOT KNOW WHEN THEY WOULD BE ABLE TO RECEIVE PART BUT AUTO IS DRIVEABLE. I CALLED TOYOTA CUSTOMER SVC AND REPORTED INCIDENT. TODAY I RECEIVE PHONE CALL FROM HAMER STATING I NEED TO RETURN AUTO DUE TO MEMO RELEASED MY AUTO IS DRIVEABLE BUT PART WOULD NOT BE AVAILABLE UNTIL 8/16/00. WHY QUESTION WOULD BE WHY WAS NOT MY AUTO DRIVEABLE LAST WEEK BUT IS TODAY. I HAVE REFUSED TO PICK UP MY PURCHANSE AND HAVE RETURNED RENTAL. PLEASE LOOK INTO THIS SINCE I HAVE BEEN TOLD THEY ARE REALLY HAVING ALOT OF PROBLEMS BY THE DEALER , TOYOTA CUSTOMER SVC AND ALSO FROM THE CUSTOMER SVC REPS AT ENTERPRISE CAR RENTAL.*AK

Power Train › Manual Transmission
Filed Aug 9, 2000FL

SUBSEQUENTLY INFORMED BY DEALER THAT METAL FRAGMENTS HAD CONTAMINATED THE TRANSMISSION FLUID AND THAT THE VEHICLE SHOULD NOT BE DRIVEN BECAUSE OF POSSIBLE UNCOMMANDED DOWN-SHIFTING.

Tires
Filed Aug 8, 2000TX

PE00-020, TIRE SIZE 20570R15 ORIGINAL EQUIPMENT ON 2000 TOYOTA SIENNA, WITH 800 MILES ON THE VEHICLE, DRIVER'S REAR TIRE WIRE BROKE IN THE TIRE, CAUSING TIRE TO HAVE A BLOWOUT AND SHRED APART. FIRESTONE REPLACED TIRES WITH THE SAMETYPE OF TIRES. *AK *SLC

Suspension › Front
Filed Aug 7, 2000GA

WHILE TRAVELING STEERING WHEEL PULLS TO LEFT AT ALL TIMES. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. *AK THE CONSUMER REQUESTED TO REPURCHASE BASED ON LEMON LAW OF THE STATE, BUT WAS DENIED BY THE MANUFACTURER STATING THAT THE VEHICLE WAS NOT DEFECTIVE BASED ON EXPERT INSPECTION. *YH

Power Train › Automatic Transmission
Filed Aug 1, 2000FL

THE CHECK ENGINE LIGHT CAME ON BECAUSE METAL CHIPS ARE PRESENT IN TRANSMISSION VALVE BODY WHICH CAUSED TRANSMISSION TO LOCK-UP. YH

Power Train › Automatic Transmission › Torque Converter
Filed Jul 31, 2000IL

ENGINE CHECK LIGHT CAME ON DUE TO A DEFECTIVE TORQUE CONVERTER WHICH IS ON BACK ORDER. THIS SEEMS TO BE A WIDE SPREAD PROBLEM. *AK

Engine and Engine Cooling › Cooling System
Filed Jul 30, 2000CA

I TOOK MY NEW VAN 6 TIMES TO 2 DEALERS TO GET THE PROBLEM FIXED BUT THEY COULD NOT. I FILED A CASE WITH TOYOTA'S ARBITRATION PROGRAM NCDS (CASE#1200092) DECLARING MY VEHICLE AS A LEMON AND ASKING TOYOTA TO REPURCHASE THE VEHICLE. NCDS DENIED MY REQUEST ON ABSURD GROUNDS. TOYOTA CLAIMED IN DEFENSE THAT THE VEHICLE IS SAFE TO DRIVE CONTRADICTING THE OWNER'S MANNUAL ITSELF. THE MANUAL WARNS OWNER NOT TO DRIVE THE VEHICLE UNDER THE CONDITIONS MY VEHICLE WAS IN TO PREVENT PERSONAL INJURY AND DAMAGE TO THE VEHICLE. AFTER GETTING FRUSTRATED WITH NCDS AND MY NEW $30,000 VAN OUT OF SERVICE FOR MORE THAN 3 MONTHS, I FINALLY HAD A THIRD DEALER FIX THE PROBLEM. AMERICAN CONSUMERS DO NOT HAVE TO COMPROMISE SAFETY AND UNDERGO SUCH A PAIN FOR MANUFACTURER'S OR DEALERS' MISTAKES. NO SAFETY DEFECT LISTED IN SUMMARY. *AK

Power Train › Automatic Transmission
Filed Jul 21, 2000NY

MANUAL SLIDING DOOR - ON THE DRIVER SIDE, THE MANUAL SLIDING DOOR RATTLES WHEN THE CAR IS IN MOTION. TRANSMISSION - WHEN THE CAR IS IN REVERSE, THE CAR MAKES A LOAD THUMPING NOISE, WHILE IT IS IN MOTION. *AK

Unknown or Other
Filed Jul 15, 2000VA

MALFUNCTION INDICATOR LAMP (CHECK ENGINE LIGHT) CAME ON AT 64 MILES AND REMAINS ON. GAS TANK NOT EMPTY AND GAS CAP IS ON SECURELY. DEALER SERVICE CENTER ADVISED THAT THIS IS DUE TO AN INACCURATE TRANSMISSION CODE BEING THROWN, AND I SHOULD CONTINUE DRIVING THE VEHICLE WHILE THEY WAIT FOR A TSB FROM TOYOTA.

Service Brakes, Hydraulic › Foundation Components › Drum
Filed Jul 12, 2000AZ

A LOUD CLUNKING NOISE COMES FROM REAR BRAKES WHILE BACKING AND STEPPING ON BRAKE PEDAL. SOUNDS LIKE HITTING ANOTHER VEHICLE. TWO VISITS TO DEALER CAN FIND NOTHING WRONG MECHANICALLY. POTENTIAL SAFETY ISSUE. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2000 Toyota Sienna → · Every Sienna year → · How the figures are calculated →