Page 5 of 8 · complaints 201–250 of 363

2000 Toyota Sienna complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Power Train › Automatic Transmission
Filed Apr 23, 200319,400 milesCA

FLUID LEAK AROUND THE TRANSMISSION PAN GASKET. REPAIRED 3 TIMES BY 2 DIFFERENT TOYOTA DEALERS. EASY JOB BUT MAYBE IT IS A DEEPER PROBLEM? TRANSMISSION DID NOT SHIFT WHEN COLD FOR ABOUT 2 MILES AFTER THE FIRST AND SECOND TIME IT WAS "FIXED." AFTER THE THIRD TIME TRYING TO STOP THE OIL LEAK, THEY ADJUSTED THE THROTTLE CABLE AND NOW IT SEEMS TO SHIFT MORE NORMALLY IN COLD MORNINGS. SINCE NEW, THE LEFT SLIDING MANUAL DOOR WAS HARD TO OPEN FROM THE INSIDE. AFTER 2 TRIPS FOR "ADJUSTMENTS" THE DOOR IS OPENING CORRECTLY. *JB

Engine and Engine Cooling › Engine
Filed Apr 11, 200348,988 milesFL

THE ENGINE DEVELOPED ENGINE GEL DEPOSITS, THE OXYGEN SENSOR AND THE BRAKES SQUEAKED. *AK *JB *TS

Engine and Engine Cooling › Engine
Filed Mar 27, 2003NC

THERE WERE PROBLEMS WITH TRANSMISSION AND TIRE EQUIPMENT. MR THE VEHICLE WAS ON IT'S FOURTH SET OF TIRES DUE TO A TRACKING PROBLEM. THERE WAS A WHINE COMING FROM THE TORQUE CONVERTER PUMP. THE TRANSMISSION SHIFTED TO NEUTRAL ON THREE OCCASIONS. DEALER SAW INDICATIONS OF EARLY SLUDGE BUILD UP IN THE OIL. THE ENGINE MADE NOISES AND VIBRATED. (DAYTON/GOODYEAR) *SCC *NLM *CB *JB

Electrical SystemFire1 injured
Filed Mar 26, 2003MN

MY VEHICLE EXPERIENCED A DASH BOARD SHORT. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 21, 2003GA

THE ABS SYSTEM FAILED AND CAUSED THE ABS LIGHT TO ILLUMINATE. *NLM

Wheels › Lugs/Nuts/Bolts/Studs
Filed Mar 8, 200355,417 milesNV

VIN [XXX]. ELECTRICALLY OPERATED SLIDING DOOR OPENS AND CANNOT BE CLOSED. DEALER AND IMPORTER DO NOT THINK THEY ARE RESPONSIBLE FOR THIS SAFETY DEFECT (OUT OF WARRANTY). MY DAUGHTER'S SIENNA, VIN [XXX], WHICH IS A YEAR YOUNGER HAS THE IDENTICAL PROBLEM, SO DOES ONE OF HER FRIEND'S SIENNA. I DON'T HAVE THAT VEHICLE'S VIN BUT I COULD GET IT. TOYOTA CLAIMS : NO SAFETY ISSUE, DEFECTS ARE COINCIDENTAL. RIGHT!!! THEIR INVESTIGATORS SHOULD TAKE PROBABILITY 101 AT THEIR LOCAL COMMUNITY COLLEGE. TO TOP IT ALL, THE REPAIR COSTS $750. WHAT AN INSULT! BEFORE I FORGET; MY SIENNA HAD TWO WHEEL MOUNTING STUDS SHEAR OFF. I TORQUE THE NUTS MYSELF WITH A TORQUE WRENCH SET AT 85 LB/FT. I SUPPOSE THIS IS NOT A SAFETY DEFECT EITHER SINCE THERE ARE FIVE STUDS HOLDING THE WHEEL. SINCE THE IMPORTER IS NOT CONCERNED, PERHAPS THEY WILL BE WHEN YOU ADD THIS INFORMATION TO YOUR DATABASE. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Power Train › Automatic TransmissionCrash1 injured
Filed Feb 15, 2003IL

VEHICLE, WITH NO ONE IT IT BUT RUNNING, SHIFTED OUT OF PARK AND INTO REVERSE (AFTER STANDING STILL FOR AT LEAST A FULL MINUTE OR TWO). VEHICLE BACKED DOWN DRIVEWAY CAUSING DAMAGE TO VEHICLE AND HOUSE. I'M NOT A CARELESS PERSON, SO I CHECKED YOUR DATABASE AND SEE THIS HAS HAPPENED TO OTHERS.

Power Train › Automatic Transmission
Filed Feb 8, 200367,000 milesIN

PREMATURE AUTOMATIC TRANSMISSION FAILURE. MY SIENNA WAS MAKING A WHINING NOISE AT LOW SPEEDS. TOOK TO DEALER AND FOUND OUT I WOULD NEED A NEW TRANSMISION. WARRANTY EXPIRED AT 60,000 - TRANSMISSION FAILED AT 67,000. SHARDS OF METAL PRESENT IN DRIP PAN. VEHICLE WAS WELL-MAINTAINED AND SERVICED AT TOYOTA DEALER AT SPECIFIED SERVICE INTERVALS. I AM JUST LUCKY IT DID NOT FREEZE UP WHILE DRIVING ON THE HIGHWAY LIKE SO MANY OTHERS HAVE EXPERIENCED. THERE IS A PROBLEM WITH TRANSMISSIONS IN 2000 SIENNAS AS IS EVIDENCED BY ALL THE COMMENTS AND COMPLAINTS ON VARIOUS INTERNET SITES. DEALER AND MANUFACTURER REP DID GET THE PRICE DOWN SIGNIFICANTLY; HOWEVER, I FEEL THE MANUFACTURER HAS A DEFECT AND SHOULD ISSUE A RECALL OR RE-IMBURSE ALL THE PEOPLE WHO HAVE EXPERIENCED THIS PROBLEM.

Power Train › Automatic Transmission
Filed Feb 1, 200324,074 milesCA

TRANSMISSION FAILED WHILE DRIVING. MY CAR IS A 2000 TOYOTA SIENNA WITH 24000 MILES. THE DEALER REPLACED THE TRANSMISSION QUICKLY AND THE CAR IS STILL UNDER WARRANTY. HOWEVER, I FOUND FROM ONLINE WEB SITE THAT THE TRANSMISSION FAILURE IS A COMMON PROBLEM AMONG 2000 TOYOTA SIENNAS. TS

Latches/Locks/Linkages › Doors › Latch
Filed Jan 30, 200337,450 milesCA

REAR DOOR HANDLE MALFUCTION ON MY 2000 TOYOTA SIENNA XLE THAT WAS PURCHASED ON 07/2000 WITH 37,000 MILES ON IT. SAFETY ISSUE RESULTING IN A MALFUCTIONING DOOR HANDLE IN AN EMERGENTY SITUATION IF OCCUPANTS ARE TRAPPED IN THE VEHICLE AND UNABLE TO EXCAPE.

Power Train › Automatic Transmission
Filed Jan 22, 200335,846 milesCO

CONSUMER STATES WHILE DRIVING THE VEHICLE FOR FIVE HOURS, THE TRANSMISSION WOOULD NOT SHIFT FROM PARK TO DRIVE, VEHICLE WAS PULLED OFF THE ROAD. DEALER REPLACE THE TRANSMISSION. PLEASE PROVIDE FURTHER INFORMATION.

Fuel System, Other
Filed Jan 14, 200323,456 milesVA

THE ACCELERATOR CABLE SNAPPED WHILE DRIVING THE VEHICLE. THIS CAUSED TOTAL LACK OF CAPABILITY TO USE THE ENGINE TO POWER THE VEHICLE.

Structure
Filed Jan 10, 2003FL

CONSUMER STATES WATER LEAKED INTO THE VEHICLE CAUSING MOLD. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *JB

Power Train › Automatic Transmission
Filed Dec 31, 200275,320 milesCO

2000 TOYOTA SIENNA 75000 MILES FREQUENT AND TIMELY OIL CHANGES/MAINTENANCE SCHEDULES ADHERED TO AFTER HEARING A GRINDING SOUND AFTER DROPPING MY DAUGHTER OFF AT THE DAY CARE, THE VAN SOUNDED AND FELT LIKE SOMETHING BROKE. IT BEGAN TO JERK FORWARD AND I PULLED OVER TO THE SIDE OF THE ROAD. WE HAD IT TOWED FROM THIS LOCATION AND WE WERE TOLD BY LONGMONT TOYOTA THAT WE NEEDED THE TRANSMISSION REPLACED. I FIND IT HARD TO BELIEVE AFTER MAINTAINING THE MAINTENANCE SCHEDULE AND NORMAL WEAR AND TEAR THAT THE TRANSMISSION HAS GONE OUT AT 75000 MILES. AT THIS TIME WE ARE CONTACTING TOYOTA FOR RESOLUTION. I SEE THAT THERE ARE OTHER PROBLEMS ASSOCIATED WITH THIS VEHICLE AND WONDER WHY INFORMATION HAS NOT BEEN PROVIDED TO THE PUBLIC. THIS IS A SAFETY CONCERN FOR THOSE CONSUMERS WHO OWN THE 2000 TOYOTA SIENNA. TS

Visibility › Glass, Side/Rear
Filed Dec 19, 2002IL

THE REFLECTION IN THE MIRROR APPEAR TO BE CLOSER THEN APPEAR TO BE PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS

Structure › Body › Door
Filed Nov 15, 2002NY

THE POWER SLIDING DOOR OPENS WHILE VEHICLE IS PARKED, IS VERY HARD TO OPEN. VEHICLE HAS BEEN INSPECTED BY DEALER 3 TIMES, CANNOT FIND A PROBLEM. FOURTH VISIT TO DEALER IT WAS DETERMINED THE MOTOR AND SENSOR NEED TO BE REPLACED. TS

Tires
Filed Oct 30, 200221,500 milesMD

ALL FOUR TIRE WERE PURCHASED NEW AND ARE WORN COMPLETELY. ORIGINAL TIRE ON TOYOTA SIENNA 2000. TIRES ARE ROTATED REGULARLY. YD *JG

Structure › Body › Door
Filed Oct 22, 2002NC

THE SLIDING DOOR OCCASIONALLY FAILED TO OPEN OR CLOSE. THE DOOR CONTINUED TO HAVE THE PROBLEM EVEN AFTER THE DEALER HAD REPAIRED. DURING THE SECOND REPAIR, THE DEALER REPLACED THE MOTOR FOR THE DOOR. *YH

Steering › Steering Wheel/Handle Bar
Filed Oct 18, 2002NY

TO DATE MY SIENNA HAS 25,000 MILES ON IT. IT HAD THE TORQUE CONVERTER REPLACED AT 200 MILES, THE BATTERY REPLACED BECAUSE IT WENT DEAD FOR NO APPARENT REASON WITHIN A YEAR, THE REAR STRUTS ON THE HATCH HAVE FAILED AND NEEDED TO BE REPLACED, THE LIGHTS ON THE CONSOLE BLEW OUT, THE TIRES NEED TO BE REPLACED AT 25,000 MILES DUE TO BEING OUT OF ALIGNMENT, VEHICLE PULLS TO LEFT CONSISTENTLY, SHAKES AT SPEEDS OVER 60 MPH, SLIDING DOORS CONSISTENTLY STICK, PRONOUNCED CLUNK WHEN GOING IN REVERSE DOWN A SLIGHT INCLINE I AM SURE THERE IS MORE TO COME. DT

Power Train › Automatic Transmission
Filed Oct 16, 2002MS

CONSUMER STATES THAT THEY TOOK VEHICLE IN FOR SERVICED, TRANSMISSION SLIPPING. MR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 2, 2002OH

CONSUMER STATES THAT THE ABS LIGHT CAME ON AND STAYED ON, HAD VEHICLE DIAGNOSIS. THE ABS SYSTEM HAD FAILED. NLM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 24, 2002IL

CONSUMER STATES WHILE DRIVING THE ABS BRAKE LIGHT ILLUMINATED. TOOK TO DEALER AND THEY STATED THE ABS PUMP HAD LOCKED UP AND NEEDED REPLACING. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB

Structure › Body › Door
Filed Sep 19, 2002NJ

INTERMITTENTLY POWER SLIDING DOOR WILL NOT CLOSE ALL THE WAY, DOOR ALARM WILL CHIME. VEHICLE WAS TAKEN TO DEALER NUMEROUS TIMES, DID NOT FIND A PROBLEM. IN JULY OF 2002, DEALER REPLACED ACTUATOR AND POWER MODULE.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 19, 2002NJ

AIR PRESSURE GAUGE LIGHT CAME ON. DEALER EXAMINED VEHICLE, AND FOUND NOTHING WRONG. WHEN BRAKING BRAKES SQUEAK. DEALER REPLACED ABS ACTUATOR. AT THIS TIME, AIR PRESSURE GAUGE LIGHT IS ON AGAIN. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 13, 2002CT

THIS 2000 SIENNA IS A LEMON. AT 50 MILES THE TORQUE CONVERTER NEEDED TO BE REPLACED. AT 100 MILES I NOTICED THAT THE VAN PULLS TO THE LEFT AT HIGHWAY SPEEDS OF 65 TO 70 MPH. AT 28,000 MILES THE FRONT TIRES FIRESTONE WERE ALL CHEWED UP BELTS SHOWING EVEN THOUGH WE HAD 3 ALIGNMENTS DONE IN LESS THAN A YEAR. THE AUTOMATIC SIDE PASSENGER DOOR GOT STUCK AND WOULD NOT CLOSE, DEALER REPLACED DOOR COMPUTER, AT 15,000MILES PAINT WAS CHIPPING OFF THE DOOR HANDLES AND A SHORT TIME LATER PAINT WAS CHIPPING OFF THE FRONT HOOD AS WELL. AT AROUND 20K THE REMOTE KEY/ALARM STARTED BLOWING FUSES, IT'S BEEN BACK 4 TIME TO GET FIXED W/ NOTHING DONE TO FIX IT. THIS IS THE CIRCUT THAT HAS THE ALARM, CLOCK AND DOME LIGHT. FROM THE VERY BEGINING THE TRANS. SOMETIMES WOULD SHIFT EITHER HARD OR W/ A DELY BETWEEN 1ST & 2ND GEAR THEN AT ABOUT 30,100 MILES THE CLUTCH CABLE WAS REPLACED. A CLUNK NOW HAPPENS WHEN GOING FROM PARK TO REVERSE ESP. WHEN ON A HILL. IT STILL DOES NOT SHIFT FROM 1ST TO 2ND RIGHT ALL THE TIME. THE SUN VISOR, WHEN IT'S COVERING THE LEFT DRIVERS SIDE WINDOW, WILL MOVE AND HIT THE DRIVER WHEN MAKING A LEFT TURN AT ANYTHING OVER 5 MPH. SO NOW EVERY TIME I MAKE A LEFT HAND TURN ONE HAND IS ON THE VISOR AND THE OTHER ON THE WHEEL, WHEN I BLEW ONE OF THE FRONT TIRES THE AAA SERVICEMAN COULDN'T CRANK THE CABLE THAT HOLDS THE TIRE BACK UNDER THE VAN, DEALER REPLACED CABLE AND OTHER PARTS. THE RADIOCD PLAYER SKIPS A LOT WHEN GOING OVER BUMPS, HAVE BEEN WAITING ALMOST 2 MONTHS FOR THE REPLAC

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 6, 2002NJ

I BOUGHT THIS 2000 SIENNA NEW. I HAVE HAD THREE MAJOR PROBLEMS IN TWO YEARS. THE LATEST FAILURE IS ON TRANSMISSION. TOYOTA REPLACED IT WITH A REBUILT AND IT IS GIVING ME ALL SORTS OF PROBLEMS THAT TOYOTA IS REFUSING TO ACKNOWLEDGE AND UNWILLING TO REPLACE THE SUBSTANDARD TRANSMISSION WITH A NEW PART. THE TRANSMISSION IS NOISEY. I HAVE EXPERIENCED SLIPS IN GEARS, HESITATION IN SHIFTING , UNDERPOWER WHEN ACCELERATING BEYOND 60-65 MPH OR DRIVING ON HILLS. I HAVE DIFFICULTIES CHANGING IN AND OUT OF FAST LANES, IT IS DANGEOURS AND TOYOTA INSISTED THAT IT MEETS THE STANDARD. THE SAME ARROGANCE THAT THEY HAVE DISPLAYED WHEN I PRESENTED THEM WITH THE POWER DOOR PORBLEM. NOW THEY REVEALED TO ME THAT THEY ACKNOWLEDGED THE DOOR PROBLEM BUT WHY AREN'T THEM ISSUING A RECALL. THERE WAS ALSO PROBLEM WITH THE ANTILOCK BRAKES. I NNED YOU ASSISTANCE TO RESOLVE MY TRANSMISSION PROBLEM AS WELL AS BRING THE SAFETY ISSUE ON SIENNA TO THE PUBLIC AWARENESS!*AK

Visibility › Power Window Devices and Controls1 injured
Filed Aug 22, 2002AZ

POWER DOOR WOULD NOT REOPEN WHILE IN MOTION TO CLOSE (BY USING INSIDE POWER DOOR BUTTON). DAUGHTERS FINGER GOT CAUGHT IN THE DOOR, NO SAFETY FEATURE IN PLACE FOR DOOR TO RECOGNIZE THERE WAS AN OBSTACLE. HAD TO WAIT FOR DOOR TO CLOSE IN ORDER TO RE-OPEN IT.*AK

Tires
Filed Aug 15, 2002MI

STEERING ON THE CAR STARTED SHAKING AT SPEEDS OF 65 MPH. THE TOYOTA DEALERSHIP STATED THAT I NEEDED NEW TIRES. A CALL TO FIRESTONE SENT ME TO CADILLAC TIRE AND INDEPENDENT DEALER. THE OWNER ACKNOWLEDGED THAT THE TIRES WERE PREMATURELY WORN. HE CONTACTED FIRESTONE AND SPOKE WITH 2 INDIVIDUALS. A LADY TOLD HIM THEY ARE AN 80000 MILE TIRE. HOWEVER SHE COULDN'T DO ANYTHING SO WAS REFERRED TO ANOTHER PERSON. HE STATED THAT THERE IS NO MILEAGE WARRANTY ON THOSE ORIGINAL EQUIPMENT TIRES. THEY SENT ME TO THE TIRE STORE BUT WOULDN'T EVEN CONSIDER ANY TYPE OF ALLOWANCE FOR ANYTHING. I ALSO ROTATED THE TIRES AS RECOMMENDED BY THE MANUFACTURER. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 9, 2002CA

ABS PUMP LIGHT ILLUMINATED. TOOK VEHICLE TO DEALER, AND THEY STATED THAT ABS PUMP FAILED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Tires › Tread/Belt
Filed Aug 8, 2002VA

WE HAVE HAD MULTIPLE COMPLAINTS ABOUT THE TIRES SINCE WE PURCHASED THE VAN APRIL2000. DEALER SAYS NOTHING WRONG. WE HAVE TO CHECK TIRE PRESSURE FREQUENTLY AND ADD AIR. TODAY, DURING A TRIP FROM NORFOLK TO WADESBORO, NC, VIBRATIONS WERE FELT. PULLED INTO FIRESTONE STATION. SAID NOTHING WRONG. UPON ARRIVAL IN WADESBORO, WE HAD THE TIRES CHECKED AGAIN (NOT FIRESTONE STORE) AND WERE TOLD THE TREAD IS SEPARATING.*AK

Tires › Tread/Belt
Filed Aug 7, 2002AZ

WHILE DRIVING AT 75 TO 80 MPH, CONSUMER STARTED TO HEAR A FLAPPING SOUND IN REAR OF VEHICLE, IT WAS DETERMINED THAT THE TREAD HAD COME OFF THE REAR DRIVER'S SIDE TIRE (ORIGINAL TIRES ON TOYOTA, SIENNA, 2000, FIRESTONE P20570R15 95 S M&S, DOT W2MO F6L 096 FR 680). *AK *NLM

Visibility › Power Window Devices and Controls
Filed Aug 7, 2002CO

INTERMITTENTLY THE RIGHT SIDE POWER SLIDING DOOR WOULD NOT CLOSE. MOST OF THE TIME, I COULD FIDDLE WITH THE DOOR AND GET IT TO WORK. I REPORTED THIS SEVERAL TIMES, AND ONE TIME IN THE SUMMER OF 2001 THE SERVICE PERSON HAD A TECHNICION LOOK AT IT BRIEFLY WHO GET IT TO WORK PART OF THE TIME. I WAS ADVISED TO SET AN APPT FOR A THOROUGH INSPECTION BEFORE MY WARRANTY WAS UP. THE SUMMER OF 2002 THE PROBLEMS BEGAN AGAIN. ON 06/03/02 THE DOOR FROZE OPEN COMPLETELY WITH THREE CHILDREN IN THE VAN. I HAD TO DRIVE IT TO THE DEALERSHIP WITH THE CHILDREN IN THE CAR AND THE DOOR OPEN. BY THE TIME I GOT TO THE DEALERSHIP, I HAD BEEN ABLE TO CLOSE THE DOOR AND THEY COULD FIND NOTHING WRONG. EVENTUALLY THEY SET APPT FOR REPLACEMENT OF THE ELECTRONIC SWITCH. THREE DAYS LATER THE DOOR FROZE OPEN AGAIN AND I WAS REQUIRED TO DRIVE VEH TO DEALERSHIP WITH DOOR OPEN, COMPROMISING THE SAFETY OF THE CHILD. THIS TIME THE DOOR FROZE COMPLETELY AND THEY WERE ABLE TO SEE THE PROBLEM. ON 07/22/02 THEY DETERMINED THE PROBLEM TO BE THE ECU, GAVE ME A RENTAL, KEPT THE VEH FOR 2 WEEKS, THEN DISABLED THE COMPUTER TO THE DOOR SO I COULD OPERATE IT MANUALLY, TOOK BACK THE RENTAL, AND ADVISED THE NEW PART WOULD BE IN APPROX 08/15/02. SINCE TOYOTA HAS HAD A PROBLEM WITH THIS COMPUTER NATIONWIDE (THERE ARE 162 ON BACKORDER) AND THE GUARANTEE ON THE NEW PART IS ONLY 12 MONTHS, I BELIEVE THIS PROBLEM COULD ARISE AGAIN AFTER THE NEW PART IS INSTALLED. I AMANXIOUS ABOUT THE SAFETY IMPLICATIONS OF THIS, AM TIRED OF THE IN

Tires › Tread/Belt
Filed Aug 6, 2002OH

ORIGINAL TIRES, DOTW2VF239 ON INFINITI, FOREST, ST P21565R15. DRIVER'S FRONT TIRE COMPLETELY DEFLATED WHILE DRIVING. PASSENGER'S SIDE FRONT TIRE WAS SHOWING PREMATURE SEPARATION. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Power Train › Automatic Transmission
Filed Jul 2, 2002CA

THE RIGHT SLIDING DOOR OF THE 2000 SIENNA HAS A BIG PROBLEM WITH THE LOCK. MOST OF THE TIME, THE INSIDE LOCK GETS STUCK FROM THE INSIDE AND THERE IS NO WAY THAT THE PASSENGER CAN GET OUT THAT DOOR. AND IT TAKES TIME BEFORE IT GETS FIXED -- MORE OFTEN THAN NOT I HAVE TO CONTEND MYSELF MOVING THE CAR WITHOUT THE BENEFIT OF THE RIGHT SIDE DOOR SLID CLOSED, BUT NOT LOCKED. THIS IS NOT SAFE, ESPECIALLY FOR A PARENT LIKE ME WITH PASSENGER KIDS. ALSO, THE SIENNA HAS BEEN GOING BACK AND FORTH TO THE TOYOTA SERVICE CENTER FOR THE "UNUSUAL NOISE" BECOMING APPARENT ESP. WHEN THE CAR ACCELERATES FROM 0-30 MPH. I HAVE REPORTED THE NOISE WHEN I HAD MY BELTS CHANGED, TRANSMISSION FLUID FLUSHED, AND POWER STEERING BELT REPLACED -- BUT THE NOISE IS STILL THERE AFTER THE SERVICE AND AFTER IT COSTS ME $400.00! THEN I BROUGHT THE CAR BACK TO THE SHOP AND AFTER VISUALLY CHECKING IT, THE SERVICE GUY AT TOYOTA OF TEMECULA VALLEY SAID THAT MY TRANSMISSION IS THE PROBLEM AND IT HAS TO BE REPLACED FOR $3,500.00 + TAX!! I ASKED HOW COME - CONSIDERING THAT THE CAR OBSERVES THE MAINTENANCE SCHEDULE RIGIDLY, NO ROUGH DRIVING, OILS/FILTERS CHANGED REGULARLY, FLUIDS FLUSHED-DRAINED-REFILLED PROPERLY, ETC. I EVEN HAVE A LIFETIME ALIGNMENT THAT IT GETS REGULARLY CHECKED AND BROUGHT BACK TO SPECS. THE SERVICE GUY SAID THAT "IT IS A COMMON PROBLEM WITH ALL SIENNAS" AND IT IS NO LONGER SURPRISING FOR THEM. I CHECKED ON THE REVIEWS AND FEEDBACKS AND TO MY SURPRISE, OTHER SIENNA OWNERS HAD THEIR TRANNYS REPLACED 2

Service Brakes, Hydraulic › Foundation Components
Filed May 28, 2002NJ

WHILE VEHICLE WAS IN REVERSE APPLIED BRAKES AND IT WOULD NOT STOP. VEHICLE ROLLED DOWN HILL. DEALER CONTACTED. PLEASE ADD VIN. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed May 21, 2002OH

WHILE VEHICLE WAS IN PARK POSITION AND KEY WAS IN IGNITION VEHICLE WENT OUT OF PARK INTO REVERSE, AND VAN RAN INTO A TREE BEFORE COMING TO A STOP. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed May 14, 2002IL

TWO TIMES I ROTATED THE TIRES AND THE LUG NUTS CRACKED IN TWO. SOME FILL REAL SPOUNGY. I WENT TO TOYOTA DEALER BUT THE WOULD NOT REPLACE THEM, THE SAID THEY WERE TIGHTED TO MUCH. IN 25 YEARS WORKING ON CARS I NEVER SEEN LUG NUTS BREAK. SO I PURCHASE NEW ONE AND RIGHT AWAY I NEW THEY WERE BETTER. SO I SHOWED THEM TO THE SERVICE MANAGER, HE STILL SAID THERE IS NO PROBLEMS. I SAID THERE MUST BE, THE NEW ONES ARE BETTER (MORE THEADS, WT. MORE, & BETTER STEEL ) ALSO TWO LUG NUTS BROKE TAKING THEM OFF.*AK

Tires
Filed May 7, 2002GA

TIRE DELAMINATED, DAMAGED BUMPER, ETC.*AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed May 2, 2002GA

THE CONSUMER STATES ONE LUG NUT ON TWO TIRES HAD BROKEN AND SHEARED PARTIALLY OFF. THE CONSUMER WAS ROTATING THE TIRE WHEN THE PROBLEM WAS FOUND. THE DEALER WAS NOTIFIED AND HAD NO KNOWLEDGE OF OTHER FAILURES. THE LUG NUTS WERE REPLACED.*JB.*JG

Structure › Body › Door
Filed Apr 24, 2002WI

WHILE DRIVING POWER OPERATED SLIDING DOOR COMES OPEN WITHOUT OPERATION. ALSO, LIGHT ON THE DASH OPERATES ERRACTICALLY, INDICATING DOOR IS OPEN WHEN IT IS CLOSED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Tires
Filed Apr 24, 2002TX

VAN EXPERIENCED EARLY AND SEVERE TIRE WEAR. TIRES REPLACED AFTER ROTATIONS AND 33,000 MILES. VAN STILL PULLED LEFT. DEALER REALIGNED VAN, BUT IT STILL PULLED LEFT. SENT US BACK TO TIRE STORE. TIRES REBALANCED TWO MORE TIMES (FOR A TOTAL OF 3) AND VAN STILL PULLS LEFT. DEALER CLAIMS IT IS THE TIRES AND WILL NOT FIX EVEN THOUGH CAR IS UNDER WARRANTY.*AK

Seat Belts › Front › Retractor1 injured
Filed Apr 17, 2002AK

CONSUMER STATES CHILD IN THE REAR PASSENGER SEAT WAS STRANGLED BY THE SEAT BELT, THE DRIVER WAS TRYING TO REMOVE CHILD FROM SEAT AND THE SEAT BELT CONTINUED TO GET TIGHTER. NLM CONSUMER HAD TO, AS A LAST RESORT, CUT CHILD FROM SEAT BELT. THE PRESSURE FROM THE TIGHTENING SEAT BELT BECAME UNBEARABLE. *JG

Suspension › Front
Filed Apr 16, 2002MI

WHILE DRIVING AND WITHOUT WARNING VEHICLE WILL PULL TO THE RIGHT. MECHANIC STATED THERE WAS NOTHING WRONG WITH VEHICLE.*AK

Power Train › Automatic Transmission
Filed Mar 21, 2002CA

WHILE ON THE FREEWAY AND WITHOUT WARNING, THE VAN SUDDENLY STOPPED MOVING. IT HAD TO BE TOWED TO THE DEALER FOR REPAIR. THE TRANSMISSION WAS REPLACED AND THE DEALER PROVIDED EXCEPTIONAL SERVICE. MY CONCERN IS THAT THERE IS A PROBLEM WITH THE DESIGN OF THE TRANSMISSION ITSELF WHICH CAUSES THESE FAILURES. IT IS VERY DANGEROUS AS IT DISABLES THE VAN WITHOUT WARNING. WE WERE VERY LUCKY THAT WE WERE ABLE TO ROLL THE VAN OFF TO THE SIDE OF THE FREEWAY BEFORE ANYONE GOT HURT.*AK

Steering
Filed Feb 13, 2002SC

LOCAL TOYOTA DEALER REPLACED ALL STEERING PARTS & TIRES. STILL PULLS SEVERELY TO LEFT. IT IS DANGEROUS TO DRIVE BECAUSE OF PULLING PROBLEM.

Engine and Engine Cooling › Engine
Filed Feb 12, 2002FL

SLUDGE BUILD UP LEADING TO CAMSHAFT FAILURE - FAST OIL LEVEL DROP. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Feb 12, 2002NE

OUR SIENNA WAS DIAGNOSED WITH SLUDGE BUILDUP IN MAY 2000. WE WERE TOLD IT WAS NECESSARY TO REPLACE THE ENGINE AS EVENTUALLY WE WILL ENCOUNTER ENGINE FAILURE AT SOME POINT. TOYOTA REFUSES TO TAKE RESPONSIBLITY OF THIS MATTER AND CONTINUALLY BLAMES THE OWNERS FOR LACK OF MAINTANENCE. THERE HAVE BEEN OTHER OWNERS WHO HAVE ENCOUNTERED ENGINE FAILURE WHILE DRIVING. WE ARE FORTUNATE TO NOT HAVE HAD THAT. HOWEVER, WE HAVE NO PEACE OF MIND IN DRIVING THIS VEHICLE EVERY DAY, WITH OUR CHILDREN MIND YOU, AND KNOWING WE COULD HAVE ENGINE FAILURE AT ANY TIME. IT IS VERY IMPORTANT THAT AN INVESTIGATION INTO THIS MATTER BE DONE. IT IS OBVIOUS THERE IS A PROBLEM AS TOYOTA HAS HAD OVER 3000 COMPLAINTS SUCH AS OURS. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS INJURED OR KILLED AS A RESULT OF TOYOTAS NEGLIGENCE IN THIS MATTER. IS THERE A STIPULATION THAT SOMEONE NUST BE INJURED OR KILLED BEFORE AN AGENCY SUCH AS YOURS WILL INVESTIGATE? THAT MAKES NO SENSE. WHEN THERE IS A POTENTIAL FOR INJURY YOU MUST FOLLOW THROUGH. PLEASE. *AK

Tires
Filed Feb 9, 2002TX

SLUDGE PROBLEM STARTED AT 11111 MILES - ALSO TIRES NEEDED REALIGNMENT AND REPLACEMENT AT ONLY 13115 MILES. THE VAN BLOWS BLUE SMOKE UPON STARTUP. WE HAVE BEEN BLAMED FOR THE SLUDGE PROBLEM. WE HAVE RECEIPTS FOR OIL CHANGES AND HAVE DONE SOME OURSELVES. NOW WE ARE TOLD, BY THE SERVICE DPT. THAT WE HAVE TO CHANGE OUR OIL EVERY 1000 MILES AND CHECK THE OIL EVERY TWO DAYS. BEEN DOING A LOT OF READING ON THIS, AND HAVE TALKED TO OTHERS - THIS IS A DEFECT IN THE SIENNA AND OTHER CARS, LEXUS BEING ONE. WAS TOLD THE ENGINE WOULD SEIZE EVENTUALLY AND I WOULD HAVE TO PUT OUT $5000 - $8000 FOR A NEW ONE. THIS ISN'T COVERED UNDER WARRANTY EITHER.*AK

Tires › Tread/Belt
Filed Feb 5, 2002CA

THE TREAD ON THE FRONT RIGHT TIRE CAME OFF.

Engine and Engine Cooling › Engine › Gasoline
Filed Feb 5, 2002LA

ENGINE SLUDGED AT 29,080 MILES . ALL OIL CHANGES WERE PERFORMED AS REQUIRED PER WARRANTY MAINTENANCE AGREEMENT. AN ENTIRE ENGINE OVERHAUL IS NOW REQUIRED.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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