2022 Toyota RAV4 complaints

1.Air conditioning - evaporator drain hose is not connected and that’s why it’s pouring water into the passenger side, and there is mold and odor, per Toyota of Montgomery. Available for inspection. 2.Mold is health hazard - increased migraines and respiratory issues. 3.Issue found and confirmed by Toyota of Montgomery, after repeated complaints that AC wasn't working properly during regular service visits. Audio of this information from Service Manager. 4.To my knowledge the problem has existed since purchased (brand new). I happened to discover the water [XXX]. Odor has been there almost the whole time I have owned the car. There have been no warnings, messages, recalls or notification that the problem existed. Contacted Toyota Manufacturing [XXX] , waiting for call back at this time. Note: I have audio recordings of dealerships' employees including GM, Service Manager, Sales Manager, Salesman and service personnel. I don't know how to load them here from my phone. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sunroof blew out on its own without being hit or touched

Safety issue: "Engine Stopped/Started: Due to Steering Power Low" Yesterday, it was heavy rain. My new 2022 RAV4 shut down and would not start due to the warning sign "Steering Power Low." I restarted a few times, but the whole car was jerking and the rpm's were fluttering up and down. The yellow check engine light and the orange warning signs, followed by an exclamation point, came on, along with the messages "Engine Stopped Steering Power Low" and "Not Ready to Drive." then shut down the car. I called for a pickup instead and was not able to start the car until the next day. It was so terrifying, and I was fortunate that the accident did not occur. What would happen if it were to happen as I or other RAV4 owners were in the middle of the road or nowhere for help? As I looked up problems with the new RAV4 online, other RAV4 owners had the same issues, with zero diagnosed reports from Toyota dealers (see links below). [XXX] [XXX] This is a safety concern; I'd be happier that the accidents have not happened yet. So, I urge the Toyota manufacturer to investigate the issue, rectify it, and start making a recall of the 2019–2024 RAV4 to fix the problems before an accident occurs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On 11/15/23 I went to Byers Toyota Dealership and asked them to check my car due to the gas smell inside of the car when driven and outside of my car when parked for a longer period of time. The smell is coming from the rear. The car also has a very strong gas smell when the tank is open to pump gas. I did not notice any leaks. On the visit on 11/1523, they fixed the leaking evaporator according to your bulletin from May 2023 to alleviate the burning oil smell coming from my car’s HVAC heater. They also checked the fuel pump and told me that I have the correct one and it should function as designed. The service advisor told me that the gas smell is exhaust fumes and it is normal for Toyota type of engine. They did not have any explanation for the fuel smell when my car is parked. Since the smell was still present, I scheduled another appointment at the dealership on 1/3/24, they kept my car overnight but they were not able to duplicate any of my concerns. I did not contact Toyota Customer Care because they can be very unpleasant if the dealership cannot duplicate the problem.

The power lift gate sometimes closes all by itself when you're leaning inside. When that happens, I need to push-up on it to make it stop but then it'll start to close again all by itself. It doesn't make any difference whether you're leaning inside or you're just standing there; It sometimes starts Closing. This usually happens when it opens only half way and I have to go back and push it up manually.

I was in a collision which was a tbone situation on the drivers side and the drivers side or front airbags did not deploy.

Problemas con el sistema de precolosion falla del sensor el carro es inseguro e tenido 2 incidentes donde el sistema no responde ni se activa antes del impacto problemas con el motor, estabilidad del carro, conteo de velocidad, frenos, llantas, cruze de carriles, puntos ciegos

Lurching transmission when under mild acceleration at low speeds. Infotainment system does not work correctly and causes all infotainment controls to become unresponsive.

I bought a NEW rav-4 toyota last year, 2022 model. I have about 10,500 miles on it and suddenly my moon roof (back sun roof) shattered. There was nothing around to throw rocks up on top of my car so its nearly impossible for it to be from an "outdoor influence". I decided that I would open up a claim with Toyota, they have not even tried to advocate for my side; in fact no one asked for my side of the story until I said no one had asked me. It is not under warranty because its the moon roof and it is from "ware and tare" but no where does it say glass is not covered, and then they said that it would be covered only if proven from a manufacture/car fault or malfunction. My moon roof has no point of impact, hence the thought it was caused by pressure. Then I looked it up, this has happened to 100s of people on their rav4 2021, some of which got it covered by Toyota. I have been talking to a case manager (after weeks of trying to reach one) and he basically said that even if I send them these reports of it previously happening he won't bother looking at them; and that the specialist team are bias to Toyota so they will also say its outside causes. I have been pushed around, looked down on, and not advocated for. They also won't do ANY repair on my car until Toyota says okay, or I file an insurance claim, so they have had my car for 2 weeks doing nothing on it. Not only that they upsold me on the moon roof, encouraged me to do it, my $500 upgrade is now costing me $5000 dollars t

Apple Carplay does not function posing a safety hazard. When connected, volume is unable to be lowered via the steering wheel controls or the factory installed radio. As such, in an emergency, the volume could not be lowered to communicate with emergency services. Dealer updated radio to latest software on 8/3/23 but the problem persists. Apple is aware of the problem but does not have a solution.

This RAV4 is having acceleration issues. While driving it randomly has issues at the time of acceleration. It has happened from a stop to a go, and gaining speed. This issue has put me into an incredibly vulnerable situation as I was very close to being hit by a semi while trying to merge onto the high way twice. When I pressed down on the accelerator, the engine hesitated to start gaining speed slowing down the speed needed to safely merge on to the highway. I have taken it in and all I am told is that there are no codes found and the issue can't be duplicated.

While driving at highway speed, check engine light came on along with warning message in multifunction indicator stating "Hybrid System Malfunction. Diminished Power. Contact Dealer", and car immediately decelerated from 60 mph to about 35 mph. When releasing accelerator, car shuddered. Once stopped, car accelerated very poorly, and barely was ablate ascend hills in neighborhood (5-10 mph going up hills). hybrid car appeared to be operating on gas engine only, and electrical system for traction motors appeared to be short circuiting.

The Engine Coolant Bypass Valve is a known issue across the 2019-Present RAV4 generation. We have taken our RAV4 to the dealership numerous time for the “Maintenance Required Soon” message that comes up when the car starts. The dealer always says that is is just a reminder for us to get our vehicle serviced at 20,000. The service interval message is supposed to only come on at every 5,000, not every 3,000. We took it by our local auto parts store, and the man that works there has a 2019 RAV4 that has the same problem. They had to take theirs to the dealer and have the Coolant Bypass Valve replaced. If not addressed soon, it could cause the engine to overheat. The man at the auto parts store said it doesn’t hurt to drive it but it is best not to prolong it. There needs to be an investigation of a recall started on this, as it can be a very confusing situation. It makes people think the car is just reminding you of your service maintenance interval. But this is not what this message means. When you take it to the dealer, they are clueless and they will give you the runaround. [XXX] of Pell City, Alabama. 2022 Toyota RAV4 XLE purchased from Serra Toyota of Birmingham INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

While on eastbound I-80, my tire pressure sensor light came on. Approximately 5-8 minutes later, my right REAR tire came off my car. I was in the slow lane; however, when I went to slow down even more, my brakes failed. I had no brakes on I-80 with only 3 tires. I placed my car in neutral and coasted 1/2 in the slow lane & 1/2 in the bike lane until my car would stop.

I was at stop position. i pressed the hold button and then took my foot off the break. when traffic started moving i pressed the hold button again with my foot still on floor the car started jumping and pressing the the two other car on my front. the two other cars got totaled.

The contact owns a 2022 Toyota Rav4. The contact stated that while rolling down the driver's side window, the window made an abnormal sound. The vehicle was taken to the dealer, who removed plastic debris and tightened unknown screws on the driver's side door; however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that it was a common failure in similar vehicles. The failure mileage was approximately 600.

There seems to be an issue on these body styles on Toyota Rav4 where there is an opening in lower bumper and rocks and road debris come in and put a hole in the AC Condenser. Toyota is aware of these issues but will not address and the customer is out $1500 repairs. I consider this a safety issue because every time this happens Freon is released into the atmosphere and the government is very concerned with this as is evident by the license and safety mechanisms in place for technicians handling the freon and repairs.

When I started my car there was an overwhelming smell of gas. I immediately turned it off and looked under the hood at which time I realized a hose was melted. When the engine is on, gas sprays from the melted hose. I have had regular maintenance which was just 1 month ago. No warning lights were on. I purchased this vehicle new in September 2022. I am extremely concerned that this happened in a new vehicle which has had regular maintenance. Luckily it did not catch fire. I have contacted the dealership who sent a tow truck; however, the vehicle needs to have the engine on to put it in neutral and release the parking brake. The tow truck operator was therefore unable to tow it until the hose is replaced but dealership maintenance is unavailable today due to it being a holiday.

I was driving on I-91 in stop-and-go traffic when, all of a sudden, my RAV4 stalled. A warning chime sounded and the battery light, check engine light, and power steering light all illuminated. In the 4.2 inch screen in the gauge cluster, the following message displayed: "Steering Power Low"..."Shift to P". A second message displayed and said: "Engine Stopped"..."Shift to P". I attempted to restart the vehicle up to 8 times and it finally restarted. I quickly drove the car to the shoulder and out of the way of traffic. There were three of us in the car (myself and my two kids) and we almost got hit two times because visibility was poor due to rainy conditions and mist from passing cars. Throughout all this, I had the Auto Start/Stop feature disabled, so the car should not have shut off on its own. We had to get the car towed because we were worried that the problem would reoccur. We hope the problem could be rectified by our local Toyota dealer, because we do not want to drive it again in fear of the problem reoccurring while on the roadway. We are reporting this to bring awareness to this issue, and to make sure nobody else will have to face this situation and potentially be put in harm's way. (The attached photo is a general picture from somebody else, but my car had the same EXACT warning lights and messages. We could not take a picture because we were focusing on trying to get the car to turn on and move it to the shoulder by any means possible).

I purchased the car last July. Up to December, the car performed fine. Starting in December when I used the car heater repeatedly due to subzero temperatures, I noticed a burning smell coming from the vents. I was afraid that the engine or car would catch fire. I called the Tansky Toyota dealership and was told to bring the car in. They checked the car and I was told the smell was identified as engine coating which is burning off and it may take up to 4-6 month for the smell to go away. When I asked about the effects of the burning smell on my health, the assigned service adviser told me that “if Toyota put it there, it is fine’. In February, the smell in the enclosed car cabin got so bad that I felt nauseous, my eyes were burning, and I had metallic after taste in my mouth. When I took my car to the Tansky dealership, I was told that what I am smelling is a new car smell. Just to prove it, the assigned service advisor asked random dealership employees to sit in my car and to confirm that the car has a so called “new car smell”. When I asked if they could do something about the smell I was told to take the car to an independent car shop. The dealership was dismissive of my concerns. I had new cars before and none of them produced the so called “new car smell” when I used the heater. I contacted Toyota and requested an independent inspection. The inspection was scheduled at the same dealership and when I received the report, it basically said that the inspector could not dupli

Toyota (and Toyota of Boardman) is purposely overstating fuel capacity on their vehicles. So this is unsafe as drivers don’t the actual amount of gas before the run out and could lead to unexpected stops. This makes it impossible to determine the actual amount of gasoline used, which would also then make it impossible to know the total amount of air pollutants their cars omit. This could easily mean that Toyota is over stating their EPA estimated miles per gallon, the document attach shows that Toyota is aware that their gas tanks have known engineering defects however, they will only address the issue if a user owns a 2019 through 2021 model (RAV4 Hybrid). Also, they said they will only address the problem if the person cannot put more than 9.8 gallons that would mean that they will only address this issue if over 32% of the gas tank is unusable. If I would of known the truth I would have reconsidered buying my 2022 Toyota RAV4 XSE Hybrid.

Tire size:225 65/17 While driving the side of a brand new tire blew out. We had three passengers in the vehicle that could have been in danger if we were going at a greater speed. We took the new tire in and was told by the auto shop that it could not be repaired. We had to purchase a new one and I have the invoice. I try to resolve this with Firestone but according to them, the tire was not under warranty. The new tire only had 5000 miles and it is a tread of at least 60,000 miles.

At 2:05 pm on March 21, 2023 my car suddenly lurched forward and to the left as I was pulling into a parallel parking place. The vehicle was operating in electric mode on "ECO" with the the gearshift in "D" at the time, but I heard the starter motor kick in and the engine rev up simultaneous with the sudden lurching. The lurching was so fast that it threw my head against the head rest. The vehicle jumped an 8 inch concrete curb leaving a skid mark on the right side and traveled 10-12 feet across a side walk and into dirt landscaping. Upon slamming on the brake, the car came to rest and the engine died. There were no prior incidents. The odometer read 4648 at time of incident. The vehicle has not been inspected by the dealer or police. No injury to the driver or pedestrians occurred.The incident has not recurred since yesterday's incident. After the incident, the tire pressure indicator light appeared on the dashboard. The weather at time of the incident was 72 degrees and cloudy. The vehicle had just completed a short 1 mile drive at low speed. There were no electrical transformers nearby but a ReSound GN hearing aid recharge battery case was sitting on the passenger seat at the time of the incident.

No incident occurred. Received Customer Notification . Not sure if this should be a recall and how big of a problem it could cause

The contact owned a 2022 Toyota RAV4. The contact stated that when he was making a left turn at a light, he was involved in a front-end collision. No warning lights were illuminated. The air bags failed to deploy, and the contact stated that he required medical attention for a fractured sternum. A police report was filed. The vehicle was towed to an independent mechanic and was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The approximate failure mileage was 2,800.

Audio system is dead

The moonroof glass shattered unexpectedly with no impact or previous damage while driving on the Highway. The vehicle is only 3 months old has not been involved in any accidents or incidents. If the interior moonroof shade was not closed the glass would have dropped all over the interior potentially harming myself and any other passengers in the vehicle.

I just want it in writing that my windshield just randomly cracked. It was parked and nothing hit it and it just cracked.

On 11-9 the vehicle had an unintended acceleration that resulted in a collision. The vehicle was brand new. On 11-8 the vehicle had another unintended acceleration with a different driver where no collision was involved. Toyota is ignoring the problem.

Above checked ADAS items don't work appropriately, and can't relay on them all the time. Apart from that My Toyota RAV4 Moon Roof shield couldn't be able to withstand for the wind during raining when the vehicle speed was at 75mph on Highway i-35 in Oklahoma. The glass busted completely, and those glass particles causes inconvenience to the other vehicle on the high way. I reported this incident to the car dealer but they were so rude to me, and said that car is not designed for the 75mph speed. Ended up convincing myself that RAV4 is not safe to drive anymore.

The contact owns a 2022 Toyota Rav4. The contact stated that while driving at an undisclosed speed, she noticed that the front windshield started to form a crack from the front passenger’s side over to the driver’s side of the windshield. The contact stated that the crack had formed without an impact to the windshield. The vehicle was not diagnosed nor repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 2,963. The VIN was unavailable.

The contact owns a 2022 Toyota Rav4. The contact stated while driving 50 MPH, the vehicle ESC became inoperable. The vehicle was taken to the dealer and the ESC system was updated but the failure reoccurred. The manufacturer was contacted, and a case was filed. The failure mileage was 4,800.

Car automatically accelerated when slowing down to make a turn into parking lot. Car is only a few months old and has 7,000 miles on it.

When driving at a speed of ~60 miles, I felt a brief loss of power steering. The wheels were heavy and difficult to control. It lasted for less than a second but occurred twice already in one week.

I received from Toyota USA via USPS a "Safety Recall Notice" regarding my 2022 RAV4 hybrid. Both the local Toyota dealer and Toyota Brand Engagement Center told me there is no recall on my vehicle. Neither could tell me why I received the notice. When I searched NHTSA recall database for Recall No. 22V-519, it referenced an unrelated fire hazard on HYundai and Kia vehicles. Attached please find the notice and its envelope. Sending false information like this creates a perception of danger, when perhaps none exists

Hello, I am concerned about the windshield on our new RAV4. It was chipped and the glass cracked from the passenger side to the drivers side of the car. Currently we are waiting for the car insurance to cover the cost of repair for the windshield. For safety reasons you cannot clearly see out of the windshield because of the crack. The problem cannot be reproduced currently. the problem was inspected by the insurance company representative (SAFELITE) and we are still waiting on the new windshield because apparently there is a hug backlog there was no warning when the windshield cracked. But seemingly cracked when there was no warning, my wife was driving the car when something hit the corner of the windshield (some rock or road debris)

When breaking on dry roads no matter my speed, or how hard I press the breaks, the ABS system kicks in momentarily making my vehicle feel like it’s accelerating vs. stopping. This is very intermittent. Tends to happen more on rough city roads, however it really doesn’t matter. I understand ABS is really suppose to work for wet or snow roads in slippery conditions. In my experience ABS has always worked with a rapid pulse. This is certainly not happening. The breaks literally feel like one big skip.

I purchased a brand new Toyota RAV4 Hybrid XLE on June 30, 2022 and on my first drive, 6.4 miles from the dealership to my home, the the windshield developed a crack on the driver's side. It is available for inspection. Both Toyota and Safelite say they are having supply issues with the windshield and of Sep 1, 2022 neither Toyota or Safelite have replacement windshields for the RAV4. The crack affects vision for both the driver and those outside the vehicle. The problem has been confirmed by the local dealer, Toyota of Cedar Park, TX and by Safelite of Austin Texas. The windshield has NOT been inspected by the manufacturer, police, Amica insurance, or any others There were no warning lamps, messages or symptoms of the problem prior to failure or after the failure.

The breaks are failing to stop the car if there is any rough spots in the road it feels like I'm pushing against air, the car jerks, the break pedal will shudder. The car has no warning lights or sounds when this occurs. The car has recently been inspected by the dealership for this issue, they performed a resurfacing to the breaks. The issue has continued and 2 days after repair, car slipped into intersection due to a failure of the breaks and after going over a rough spot in the road.

SUV came on highway on exit ramp car ahead of me sharply moved right to center lane. Seeing the headlights I did too but he sideswiped me on driers side tearing the back tire and everything else out. He flipped me around so now I was facing on coming traffic in center lane. My face hit steering wheel. No airbag deployed

The vehicle without warning will lose all power; "Accelerator System Malfunction Output Power Reduced Visit Your Dealer" and "Pre-Collision System Malfunction - Visit Your Dealer" are the warning messages that appeared when power was lost. The "Check Engine" light also illuminated as well as a collision error light appeared. The vehicle has done this twice; the first time, the dealer found a recall which was a software update. However, today the vehicle became unresponsive again with the same error messages as before; we were lucky no vehicle hit us from behind since we were turning towards the frontage road to access the highway. The first time this happened, my wife was entering the ramp towards the expressway when the vehicle lost all power and she had to go to the side. Vehicle is now again at the dealer but cannot be serviced until Monday; however, this needs to be addressed since it is a safety concern. On the Toyota App, it is also listing a hybrid malfunction; this needs immediate attention to avoid a catastrophic event. Losing all power with no warning is completely unacceptable.

My Rav4 Hybrid 2022 exhibits a front brake squeal/squeak noise when braking at low speeds. Went to Toyota delearship and they examined but said there's no issue! Called toyota customer service and expected a call back but didn't hear back.(Toyota Case Number 220726001124)

The Cruise Control has issues. On 3 long rides so far, I have experienced that it suddenly loses speed and gives the message radar ready now. Furtunately i was maintaining very safe driving distance with other cars on the highway, which has helped me accelerate in time to continue driving and avoid collision. I dont know of any pattern which triggers this. This could lead to a serious problem if it fails in a tricky spot on highway. I am afraid to use it as its not 100 percent reliable.

My Car is Toyota Rav4 2022 Premium XLE have many safety issues -During i'm braking/ hold button and standing on the light i find the car is jumping to front many times it was going to hit some one of pedsterian and car front of me ( it was like Starting engine with jumping) - Precollsion system doesn't work while doen't see any cars front of me while going to traffice light - Keep lane assistant doesn't work and is not senstive sometime my car get out of the lane during i'm driving - Sometime keep lane assistant system pushing the car to get out of the lane

When driving the car on a highway around 45 mph or above you can hear a excessive wind noise near driver window. There are several posts about this issue reported by various owners. This excessive wind noise makes fatigue and tiredness which can have impact on drivers ability and may result in health issues.

Unknown crack on exterior front windshield. The vehicle is nearly a month old and always garage kept. Discovered hairline crack from drivers pillar to halfway towards the rear view mirror.

On May 13th, 2022, I was in my garage and inside the vehicle in park mode, when I suddenly heard a little crack sound coming from the windshield. It was very faint, but I heard it. Then I noticed that it was the windshield and it had a little crack. On May 19, 2022, I took the vehicle to Elmhurst Toyota and they stated that a rock hit the windshield which is false. I am certain that it is a defect of the windshield in the RAV4's. I am not the first person to complain about the faulty windshield on these models and truly believe that is very unsafe. This needs to be investigated as it can cause a car accident if cracked on the highway.

The fuel tank warning light comes on when the car still has over 4 gallons of gas remaining in the tank. This was confirmed by checking fuel fill versus tank size and also running vehicle well past warning light. The warning light appears to mislead drivers and is inaccurate. The actual range of the vehicle is misleading with this warning light.

"The total fuel dispensed is less than expected when the fuel nozzle automatically clicks off when refueling. [Some customer reports] have also noted the "Distance to Empty" shown on the multi-information display is less than expected."