Page 33 of 57 · complaints 1,601–1,650 of 2,823

2010 Toyota Prius complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Feb 22, 20101,689 milesMA

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS HYBRID. WHILE DRIVING APPROXIMATELY 2 MPH, THE BRAKES WERE APPLIED AND THEY DID NOT ENGAGE. THE CONTACT CALLED TOYOTA AND WAS ADVISED TO WAIT FOR A LETTER. THE CONTACT CALLED THE MANUFACTURER AND COULD NOT GET THROUGH. THE CURRENT MILES WERE 3603. THE FAILURE MILES WERE 1689.

Vehicle Speed ControlCrash
Filed Feb 22, 20103,500 milesCA

CRASH DUE TO BRAKE FAILURE, SUDDEN UNINTENDED,SUDDEN UNCONTROLLED DANGEROUS ACCELERATION, SURGING FORWARD MOMENTARY LOSS OF BRAKING CAPABILITY WHILE TRAVELING EXTREMELY LOW SPEED UNDER 5 MPH ON AN UNEVEN BUMPY COUNTRY ROAD SURFACE, POTHOLE, OR BUMP, LURCHED FORWARD SKIDDED SIDE WAYS INTO TREE. FREQUENTLY OCCURS. MAJOR COLLISION DAMAGE, IN REPAIR SHOP 1 MONTH. *TR UPDATED 04/27/10.*LJ UPDATED 08/11/10

Service Brakes, Hydraulic
Filed Feb 22, 201010,550 milesNY

PRIUS 2010 - WHEN I BRAKE GOING OVER POTHOLE, THERE IS A SUDDEN ACCELERATION. THIS HAPPENED TWICE SINCE I BROUGHT THE CAR IN TO THE TOYOTA DEALERSHIP AND THEY CLAIMED THEY "FIXED" THE PROBLEM. IT HAPPENED MOST RECENTLY TODAY MONDAY FEBRUARY 22, 2010. *TR

Service Brakes, HydraulicCrash
Filed Feb 22, 20108,300 milesMN

I HAVE HAD SEVERAL PROBLEMS WITH MY 2010 TOYOTA PRIUS. I HAVE FOUND THE BRAKES TO BE UNDEPENDABLE IN SITUATIONS OF UNEVEN PAVEMENT OR ANYTHING BUT PERFECT ROAD CONDITIONS. AFTER APPLYING THE BRAKES, THE CAR CONTINUES TO MOVE FORWARD AS IF THE BRAKES WERE NEVER APPLIED. THIS CONTINUES FOR SEVERAL SECONDS CAUSING A DANGEROUS DELAY IN PERFORMANCE OF THE BRAKES. THIS HAS OCCURRED SEVERAL TIMES THIS WINTER, AND IS UNFORTUNATELY NOT PREDICTABLE. ONE INSTANCE LED TO MY CAR SLAMMING INTO AN SNOW AND ICE BANK DAMAGING THE LOWER FRONT PART OF THE CAR. ANY OTHER CAR I HAVE DRIVEN WOULD HAVE STOPPED LONG BEFORE HAVING CONTACT WITH THE BANK, AS THE PAVEMENT WAS DRY YET UNEVEN. ANOTHER ISSUE I HAVE HAD IS UNRELIABLE ACCELERATION, AGAIN A HESITATION OF SEVERAL SECONDS AFTER THE ACCELERATOR PEDAL IS PUSHED THAT IS DANGEROUS AS WELL MAKING PERFORMANCE UNPREDICTABLE. BOTH THESE SITUATIONS LEAVES ME UNCERTAIN OF WHAT KIND OF PERFORMANCE I CAN EXPECT FORM BOTH THE BRAKES AND ACCELERATOR AT ANY GIVEN TIME. SINCE I DRIVE MY DAUGHTER TO SCHOOL EACH DAY, I AM NERVOUS EVERY TIME I GET INTO THE CAR AND CONCERNED ABOUT THE SAFETY OF MY DAUGHTER AND THE OTHER STUDENTS. I ALSO REGULARLY WAKE UP IN THE MIDDLE OF THE NIGHT FEARFUL ABOUT DRIVING MY PRIUS TO SCHOOL AND WORK THE FOLLOWING DAY. SO FAR I HAVE DONE NOTHING TO CORRECT THE SITUATION AS TOYOTA DEALERSHIPS ARE SO SWAMPED BY OTHER RECALL APPOINTMENTS THAT IT IS NEARLY IMPOSSIBLE TO GET AN APPOINTMENT FOR ANYTHING BUT A RECALL. SO FAR TOYOTA HAS NOT C

Steering
Filed Feb 22, 20101 milesOR

MY 2010 TOYOTA PRIUS DRIFTS WHEN I'M TRYING TO DRIVE THE CAR STRAIGHT. THE CAR IS VERY DIFFICULT TO MAINTAIN A STRAIGHT AHEAD POSITION. I HAVE TO CONSTANTLY BE TURNING THE STEERING WHEEL LEFT THEN RIGHT, ESPECIALLY WHILE DRIVING AT HIGHWAY SPEEDS. THE CAR DRIFTS BOTH TO THE LEFT AND RIGHT. IT WON'T GO STRAIGHT FOR MORE THAN A FEW SECONDS. IT'S NOT THE DRIVER AS I HAVE LET OTHERS DRIVE THE CAR AND THEY NOTICE IT TO. IT IS ALSO NOT THE ROAD SURFACE BECAUSE IT HAPPENS ALL THE TIME ON ALL ROADS. I NOW HAVE ABOUT 10,000 MILES ON THE CAR AND I'VE NOTICED THIS PROBLEM FROM THE 1ST DAY I OWNED IT. AT 1ST WHEN I BOUGHT THE CAR I THOUGHT IT WAS ME AND THAT I NEEDED TO GET USED TO THE CAR. BUT THE CAR STILL ACTS THIS WAY, DRIFTING LEFT AND RIGHT WHEN I'M TRYING TO GO STRAIGHT. *TR

Service Brakes, Electric
Filed Feb 21, 20102,300 milesMA

BRAKE FAILURE ON 2010 PRIUS IN SNOWY CONDITIONS. I WAS DRIVING WITH MY 11 YEAR OLD DAUGHTER GOING LESS THAN 10 MILES PER HOUR APPROACHING A BUSY INTERSECTION. THE BRAKES WOULD NOT ENGAGE AND I COULD NOT STOP BEFORE ENTERING THE INTERSECTION. I WAS ALMOST HIT BY A BUS. THE BUS SAW ME AND SPED UP THUS AVOIDING A TRAGEDY. ALSO, THE OTHER ONCOMING TRAFFIC WAS ABLE TO STOP AND AVOID ME. MY DAUGHTER AND I WERE VERY FORTUNATE. I AM HORRIFIED AND WANT THIS CORRECTED. *TR

Service Brakes, Hydraulic
Filed Feb 19, 20103,000 milesCA

DURING BRAKING, MY 2010 TOYOTA PRIUS WOULD "LUNGE" FORWARD AS THOUGH THE BRAKES DID NOT WORK FOR A FEW SECONDS WHEN "HITTING" SMALL BUMPS IN THE ROAD. THIS HAPPENED TWICE. *TR

Service Brakes, Hydraulic
Filed Feb 19, 20101,000 milesVT

I HAVE 2010 PRIUS. I AM EXPERIENCING AN ENERGY SURGE FROM MY BACK WHEELS WHEN I STEP ON MY BRAKES WHILE SIMULTANEOUSLY GOING OVER A BUMPY SURFACE LIKE RAIL ROAD TRACKS, POT HOLE OR ROUGH GROUND. IT OCCURS SEVERAL TIMES A WEEK. THE RESULT IS THAT MY CAR SUDDENLY SPEEDS FORWARD WHEN I LEAST WANT IT TO - I AM BRAKING. I HAVE IT THRUST ME INTO AN INTERSECTION. I REPORTED IT TO MY SERVICE DEPT IN NOV 09. THEY TOLD ME THEY HAD NEVER HEARD OF THIS PROBLEM BEFORE AND HAD NO OTHER COMPLAINTS. WITH A FRONT WHEEL DRIVE I DIDN'T UNDERSTAND WHY THE POWER SEEMED TO BE COMING FROM THE BACK WHEELS. NOW I AM ASSUMING IT IS SOME KIND OF CONNECTION TO THE ABS SYSTEM. THIS HAPPENS MOST NOTABLY AT LOWER SPEEDS, ROUNDING A CORNER. BUT I THINK IT MAY ALSO BE HAPPENING ON THE HIGHWAY, BUT THE SURGE IS HARDER TO DETECT AT HIGHER SPEED. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Feb 19, 20102,500 milesIL

TL*THE CONTACT HAS 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH FOUR TIMES WHEN SHE DROVE OVER A POTHOLE AND THE BRAKES WERE APPLIED, IT FELT AS IF THE VEHICLE LUNGED FORWARD. THE BRAKES ALWAYS FUNCTIONED NORMALLY ON EVEN ROAD SURFACES VS. AN UNEVEN SURFACE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 2500. THE CURRENT MILEAGE WAS 2700.

Service Brakes, Electric
Filed Feb 19, 20108,750 milesCA

I WAS BRINGING MY 2010 PRIUS TO A STOP AT A STOPSIGN ON E BOUND MLK DRIVE IN SAN FRANCISCO'S GOLDEN GATE PARK THE EVE OF 2/15/10. THE PAVEMENT WAS BUMPY, AND THE BRAKES "SKIPPED" FOR A HALF-SECOND. I WAS ABLE TO BRING THE CAR TO A SAFE AND COMPLETE STOP WITHOUT HAZARD, EXCEPT FOR A MOMENTARY JUMP IN MY HEART RATE. *TR

Service Brakes, HydraulicCrash
Filed Feb 18, 20109,620 milesMA

I WAS DRIVING MY 2010 TOYOTA PRIUS (WHICH I PURCHASED IN JULY OF 2009) AROUND 6:30 PM WEDNESDAY JAN. 27TH 2010 IN AN AREA WITH MANY TRAFFIC LIGHTS. THE TEMPERATURE WAS BELOW FREEZING. I WAS GOING BETWEEN 25 - 30 MPH AND I WAS FOLLOWING TWO OTHER VEHICLES AT A SAFE DISTANCE. THE VEHICLE IN FRONT OF ME CAME TO A SUDDEN STOP IN RESPONSE TO THE VEHICLE IN FROM OF HIM STOPPING SUDDENLY FOR A RED LIGHT AT A TRAFFIC LIGHT. I HIT MY BRAKES AND IT FELT AS IF THERE WAS A MOMENTARY PAUSE BEFORE THE BRAKES ENGAGED. I HIT THE VEHICLE IN FRONT OF ME AT LESS THAN 5 MPH. THE ACCIDENT CAUSED DAMAGE TO THE HOOD AND FRONT END OF MY VEHICLE. THE VEHICLE IN FRONT OF ME WAS A SUV SO I CAUSED ONLY SLIGHT DAMAGE TO HIS REAR BUMPER (THE FRONT END OF MY CAR WENT UNDER HIS BUMPER). I WAS FOLLLOWING AT A SAFE DISTANCE AND FEEL THAT THE MOMENTARY PAUSE FROM THE TIME I HIT MY BRAKE PEDAL TO THE BRAKES ENGAGING CAUSED ME TO BUMP INTO THE VEHICLE IN FRONT OF ME. *TR

Service Brakes, Electric
Filed Feb 18, 20105,000 milesIA

I WAS DRIVING MY 2010 TOYOTA PRIUS ON A SNOW COVERED, ROUGH RESIDENTIAL STREET. WHILE TURNING INTO A DRIVEWAY TO TURN AROUND TO GRAB A PARKING SPOT, I APPLIED THE BRAKES AND THEY COMPLETELY RELEASED AND I SLAMMED TO THE SNOW PILED AT THE ENTRANCE TO THE DRIVEWAY. THE FRONT BUMPER COVER GOT A HOLE PUNCHED INTO IT THE SIZE OF A BASEBALL FROM THE FROZEN SNOW. SINCE THEN THE BRAKES HAVE RELEASED WITHOUT INCIDENT BUT NOT WITHOUT CONCERN. I CALLED AND REPORTED THE PROBLEM TO MY TOYOTA DEALER AND HE ASKED "DO I HAVE AN ERROR SHOWING UP ON THE DASH SCREEN" AND I SAID "NO". I ASKED WAS THERE A NEW UPDATED PROGRAM AND HE SAID HE DID NOT KNOW ANYTHING ABOUT IT AND THEY DON'T HAVE A FIX ANYWAY. THIS WAS BEFORE THE CAR WAS RECALLED BY A COUPLE OF WEEKS BUT AFTER TOYOTA HAD STARTED LOADING A DIFFERENT PROGRAM ONTO THE CAR. ON FEB. 17, 2010 TOYOTA DID FLASH THE CAR'S COMPUTER TO FIX THE PROGRAM ISSUES. I WOULD LIKE TOYOTA TO HAVE THE FRONT BUMPER COVER REPAIRED. THANKS. *TR

Service Brakes, Hydraulic
Filed Feb 17, 20105,000 milesNY

WHEN BRAKING IF MY CAR HITS A BUMP MY BRAKES DISENGAGE. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Feb 17, 20103,000 milesMD

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE THE CONTACT WAS DRIVING AT 15 MPH THERE WAS A REDUCTION OF THE SPEED RATE. THE DRIVER ENCOUNTERED A SPEED BUMP WITH PRESSURE OF THE FOOT APPLIED TO THE BRAKE PEDAL. THE BRAKES FAILED TO ENGAGE AND THE VEHICLE BEGAN TO SURGE FORWARD. THE VEHICLE CONTINUED TO THE DESTINATION AND PARKED THE VEHICLE. THE FAILURE OCCURRED TWO DIFFERENT TIMES. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE DEALER. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 3000 AND CURRENT MILEAGE WAS 5000.

Service Brakes, Electric
Filed Feb 17, 20103,600 milesNY

INTERMITTENTLY, WHILE I AM BRAKING WHEN APPROACHING AN INTERSECTION THE CAR WILL MOMENTARILY ACCELERATE QUICKLY. WITH PRESSURE ON THE BRAKE THE CAR THEN SLOWS. THIS HAS HAPPENED ABOUT 6 -10 TIMES SINCE I BOUGHT THE CAR IN SEPT. 2009. *TR

Power Train › Automatic Transmission
Filed Feb 17, 20108,000 milesIL

I BROUGHT MY 2010 PRIUS IN ON 2/5/10 FOR THE SERVICE WORK RELATING TO THE RECENT RECALL. TODAY, THE PROBLEM RECURRED; HOWEVER, THIS TIME, MY CAR SLIPPED WHILE I WAS DRIVING (BUT NOT BRAKING) AS I WAS TURNING WEST ONTO CONGRESS FROM NORTHBOUND COLUMBUS. THE ROAD SURFACE THERE IS UNEVEN. PREVIOUSLY, THIS SITUATION OCCURRED ONLY WHILE BRAKING ON AN UNEVEN ROAD SURFACE. THIS TIME, I PUT ON BRAKES PRIOR TO ENTERING THE TURN; I WAS NOT BRAKING AT THE TIME THE CAR SLIPPED. THE CAR DID NOT SURGE, BUT I DID FEEL MOMENTARILY LIKE I HAD LOST CONTROL OF IT. *TR

Power Train › Automatic Transmission
Filed Feb 17, 20108,000 milesIL

I BROUGHT MY 2010 PRIUS IN ON 2/5/10 FOR THE SERVICE WORK RELATING TO THE RECENT RECALL. ON THE WAY HOME, THE PROBLEM RECURRED; HOWEVER, THIS TIME, MY CAR SLIPPED WHILE I WAS DRIVING (BUT NOT BRAKING) ON ILLINOIS EAST OF MICHIGAN, WHERE THERE IS A METAL PLATE ON THE ROAD. PREVIOUSLY, THIS SITUATION OCCURRED ONLY WHILE BRAKING ON AN EVEN ROAD SURFACE. THIS TIME, I WAS NOT BRAKING. THE CAR DID NOT SURGE, BUT I DID FEEL MOMENTARILY LIKE I HAD LOST CONTROL OF IT. *TR

Service Brakes, Hydraulic
Filed Feb 17, 20102,200 milesIN

2010 PRIUS PURCHASED IN AUGUST 2009. SURGE WHEN APPLYING BRAKES. OCCURRED 4 TIMES INCLUDING 2/15/2010. HAS OCCURRED IN SAME PLACE 3 TIMES. EACH TIME THERE WERE POTHOLES. WHEN THEY WERE FIXED, DID NOT HAPPEN UNTIL THEY RETURNED. COMPLAINED TO TOYOTA DEALER AND WAS TOLD THIS WAS NORMAL WHEN HYDRAULIC AND ELECTRONIC BRAKES EXCHANGE. I SUGGESTED IT WAS A DANGEROUS NORMAL. NO DAMAGE OR INJURY IN ANY CASE. WAS ALWAYS ABLE TO PUSH HARDER ON BRAKE TO STOP CAR. STUNS YOU WHEN IT HAPPENS BECAUSE IT IS NOT NORMAL. SINCE FIRST INSTANCE, HAVE TRIED TO KEEP DISTANCE WHEN SLOWING AND BRAKING. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Feb 17, 2010200 milesMO

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS WHICH WAS PURCHASED IN AUGUST 2009. SHE STATED THAT WHENEVER SHE APPLIED THE BRAKE PEDAL DURING INCLEMENT OR RAINY WEATHER CONDITIONS AND UNEVEN PAVEMENT, THE VEHICLE LUNGED FORWARD. THE BRAKES WOULD NOT ENGAGE AND THERE WOULD BE A MOMENTARY HESITATION. THE DEALER WAS CONTACTED AND ADVISED HER THAT IT WAS NORMAL AND SHE MUST HAVE BEEN DRIVING TOO FAST. THE CONTACT CONFIRMED SHE WAS NOT SPEEDING AND THAT EVEN WHILE TRAVELING AT SPEEDS OF LESS THAN 10 MPH OR IN A PARKING LOT, THE FAILURE WOULD OCCUR. THE ECU MODULE AND THE ABS SYSTEM WAS REPROGRAMMED UNDER THE SERVICE BRAKES RECALL CAMPAIGN ID NUMBER: 10V039000. THERE WERE NO ADDITIONAL FAILURES SINCE THE REPAIR WAS MADE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 5,000.

Power Train
Filed Feb 16, 20101,000 milesIA

BETWEEN AUGUST AND OCTOBER 2009 I EXPERIENCED THREE INCIDENTS OF SUDDEN ACCELERATION BY THE VEHICLE IN LOW SPEED CITY DRIVING, 25 -30 MPH. THESE EVENTS WERE ALWAYS PRECEDED BY BUMP OR IRREGULAR SURFACE ON DRY ASPHALT OR CONCRETE SURFACES. IN EACH EVENT I HAD TO APPLY THE BRAKES TO COUNTER THE SUDDEN AND UNEXPECTED ACCELERATION. I HAVE NOT EXPERIENCED ANY FURTHER INCIDENTS WITH THE ADVENT OF COLDER WEATHER AND WINTER DRIVING CONDITIONS. CURRENT MILEAGE IS 7,707. *TR

Service Brakes, Hydraulic
Filed Feb 16, 2010200 milesNC

WE HAVE A VERY LONG STEEP DRIVEWAY. I APPLY SOME BRAKING WHEN DESCENDING AND THEN MORE AS I REACH THE BOTTOM BEFORE I ENTER THE STREET. THERE IS A WATER DIVERTER BUMP ABOUT TEN FEET BEFORE THE END OF THE DRIVEWAY. IT IS ABOUT AN INCH OR SO TALL AND ABOUT SIX INCHES WIDE, CROSSING THE FULL WIDTH OF THE DRIVEWAY. SEVERAL TIMES WHEN I HAVE ROLLED OVER THE BUMP AND I AM APPLYING MORE BRAKES, THE BRAKES STOP WORKING FOR A SECOND OR SO AND THEN REGAIN POWER. AT FIRST IT FELT LIKE I WAS ACCELERATING, UNTIL IT HAPPEN A SECOND TIME AND I WAS MORE AWARE OF WHAT WAS GOING ON. APPLYING HEAVIER BRAKING BEFORE THE BUMP, SEEMS TO STOP THIS SENSATION. THE LAST TIME THE BRAKES DID THIS WAS WHEN PULLING TO THE SIDE OF THE ROAD TO LET FASTER TRAFFIC BY, ONTO A ROUGH GRAVEL DRIVEWAY ENTRANCE. INITIALLY THE BRAKES WORKED THEN FOR AN INSTANT THEY ARE GONE, THEN BACK AGAIN. BEFORE THE RECALL WE CALLED THE DEALER WHO SAID WE WERE JUST NOT USED TO ANTI LOCK BRAKES! WE HAVE HAD ANTI LOCK BRAKES FOR MANY MANY YEARS IN MANY DIFFERENT VEHICLES. WE KNOW WHEN THE ANTI-LOCK BRAKES ARE DOING THEIR JOB. THIS IS NOT THE SAME TYPE OF PULSING UPON HEAVY BREAKING. THIS HAPPENS IN THE 2010 PRIUS WHEN USING NORMAL BRAKING PRESSURE. *TR

Service Brakes, Electric
Filed Feb 16, 20105,020 milesIL

MY 2010 PRIUS HAS EXPERIENCED THE BRAKING ISSUE WHEN GOING OVER A BUMP OR A POTHOLE. *TR

Service Brakes, Hydraulic
Filed Feb 16, 20102,100 milesVA

BRAKES ON MY PRIUS HAVE MOMENTARILY FAILED ON TWO OCCASIONS - BOTH TIMES HAPPENED AFTER GOING OVER A POT HOLE/ROUGH PATCH OF ROAD. *TR

Steering
Filed Feb 16, 20103,800 milesCA

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHEN THE CONTACT TRIED TO PULL DOWN THE VISOR, THE GARAGE DOOR OPENER SLIPPED OFF THE VISOR AND FELL INTO THE STEERING COLUMN. HE HAD NOT TAKEN THE VEHICLE TO THE DEALERSHIP BUT DID HAVE AN APPOINTMENT. HE ALSO HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 3,900. THE FAILURE MILEAGE WAS APPROXIMATELY 3,800.

Service Brakes, Electric
Filed Feb 16, 20102,200 milesNY

ANTI LOCK BRAKES DO NOT WORK PROPERLY CAR JUMPS WHEN HITTING AN UNEVEN ROADWAY WHEN APPLING BRAKES. *TR

Service Brakes, Hydraulic
Filed Feb 16, 20101,500 milesIA

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED UNDER NORMAL CONDITIONS AS SHE WAS DRIVING AT 45MPH AND COMING TO A STOP WITH HER FEET ON THE BRAKES THE VEHICLE LUNGED FORWARD BEFORE STOPPING. THE CONTACT CALL THE DEALER AND INFORM THEM OF THIS AND WAS TOLD THERE IS NO PROBLEMS WITH THE VEHICLE AND THEY NEVER HEARD OF THIS FAILURE. THERE HAD BEEN NO PRIOR MAINTENANCE PERFORMED ON THE VEHICLE PRIOR TO THE FAILURE. THE FAILURE MILEAGE WAS 1,500.

Service Brakes, Hydraulic
Filed Feb 16, 20102,500 milesNY

TEMPORARY LOSS OF BRAKING ON 2010 TOYOTA PRIUS ON UNEVEN PAVEMENT. ONE OCCURRENCE ON 10/20/2009. AN EARLIER OCCURRENCE ALSO OCCURRED ON UNEVEN PAVEMENT - PROBABLY IN SEPTEMBER 2009, BUT I DO NOT HAVE A RECORD OF THE DATE. THE DEALERSHIP PERFORMED THE RECALL MAINTENANCE TODAY (02/16/2010). PLEASE NOTE THAT THE CAR ALSO EXHIBITS EXTREME BRAKING IMMEDIATELY AFTER A COLD START UNDER WET CONDITIONS. THIS EXTREME BRAKING IS UNLIKE ANY OTHER CARS PREVIOUSLY OWNED OVER NEARLY 40 YEARS. THE EXTREME BRAKING DOES SUBSIDE AFTER A SHORT DISTANCE IF THE BRAKES ARE LIGHTLY APPLIED WHILE DRIVING ACCELERATOR IS DEPRESSED TO MAINTAIN SPEED. *TR

Service Brakes, Hydraulic
Filed Feb 16, 20102,000 milesCO

WE HAVE EXPERIENCED ENGINE SURGES/LACK OF BRAKING WITH OUR 2010 TOYOTA PRIUS ON 5 DIFFERENT OCCASIONS DURING AUG 2009 - FEB 2010: -1: HIT POTHOLE WITH RIGHT FRONT TIRE AND EXPERIENCED SURGE. -2: HIT EXACT SAME POTHOLE ON ANOTHER DAY AND SAME RESULT (SURGE). -3: WHILE DRIVING ON PAVED ROAD HIT SOME ICE AND EXPERIENCED SURGE. -4: WHILE APPROACHING STOP LIGHT, APPLIED BRAKES, WHEN FRONT RIGHT SIDE OF CAR HIT GRAVEL, EXPERIENCED SURGE. -5: WHILE PREPARING FOR LEFT HAND TURN ON BUSY STREET, WHEN CAR WENT OVER A LARGE DRAINAGE GRATE IN THE TURN LANE, EXPERIENCED SURGE. *TR

Service Brakes, Electric
Filed Feb 15, 2010900 milesNV

BRAKE FAILURE ON 2010 TOYOTA PRIUS. WHEN GOING OVER A TRAFFIC BUMP ON A RAINY DAY, THE BRAKE FAILED FOR ABOUT 1-2 SECONDS BEFORE I WAS ABLE TO BRING IT TO A STOP AT THE TRAFFIC. THERE WAS NO ACCIDENT, NO PROPERTY DAMAGE. *TR

Service Brakes, Hydraulic
Filed Feb 15, 2010250 milesTX

2010 TOYOTA PRIUS SOMETIMES HAS VERY GRABBY BRAKES WHEN REVERSING AND APPLYING SLIGHT FORCE ON BRAKE PEDAL. BRAKE RESPONSE IS ALMOST LIKE A PANIC STOP. THIS HAPPENS OCCASIONALLY WHEN STARTING CAR AND PUTTING IN REVERSE. THE REMEDY IS TO PUT CAR IN PARK THEN PUT IN REVERSE. *TR

Service Brakes, Electric
Filed Feb 15, 20105,000 milesPA

TWICE MY 2010 PRIUS HAD A DELAY WHEN APPLYING THE BRAKES. MOMENTARILY I THOUGHT I HAD A BRAKING FAILURE. *TR

Service Brakes, Electric
Filed Feb 15, 20105,100 milesWI

HIT A POT HOLE WHILE USING BRAKES AND CAR LUNGED FORWARD. *TR

Vehicle Speed Control
Filed Feb 15, 20105,000 milesCA

I HAVE A 2010 PRIUS. EVERYONE IN THE MEDIA IS TALKING ABOUT BRAKE ISSUES BUT THE REAL PROBLEM IS THAT THE CAR ACCELERATES AFTER IT HITS BUMPS IN THE ROAD. IT FEELS LIKE AN ELECTRONIC PROBLEM. THE BRAKES AREN'T THE ISSUE.*TR

Service Brakes, Electric
Filed Feb 15, 20107,000 milesTN

I HAVE A 2010 TOYOTA PRIUS. I NOTICED THAT WHEN HEADING DOWNHILL ON A ROAD WITH MANY BUMPS, PAYMENT IRREGULARITIES, ETC. THAT THE BRAKING WOULD TOTAL FAIL FOR ABOUT 1/2 A SECOND. I WAS ALWAYS CAREFUL ON THIS TYPE OF ROAD TO REDUCE SPEED EARLIER TO COMPENSATE. I HAD THE RECALL REPROGRAMMING PERFORMED ON 2/12/2010. *TR

Service Brakes, Electric
Filed Feb 15, 20101,500 milesIA

I PURCHASED A 2010 TOYOTA PRIUS IN SEPTEMBER OF 2009. THREE TIMES I HAVE EXPERIENCED ISSUES WITH SUDDEN ACCELERATION AFTER BRAKING ON A ROUGH SURFACE. TWO WERE IN THE SAME AREA WHERE I WAS SLOWING TO TURN INTO A BUSINESS AND WHILE BRAKING I HIT SEVERAL SMALL POT HOLES IN THE ROAD. AS SOON AS I HIT THE POTHOLES I HAD A SUDDEN BRIEF ACCELERATION WHERE MY BRAKES DID NOT SEEM TO WORK. IN A SHORT TIME THE BRAKES SEEM TO TAKE HOLD. SINCE THERE HAS BEEN THE RECALL AND ISSUES WITH ACCELERATING WITH THE CRUISE CONTROL MY CAR HAS BEEN PARKED. I HAVE AN APPOINTMENT TO HAVE THE VEHICLE LOOKED AT ON THURSDAY, BUT I HAVE NOT RECEIVED A RECALL NOTICE. *TR

Service Brakes, Hydraulic
Filed Feb 15, 20101,500 milesCO

HAVE A 2010 TOYOTA PRIUS PURCHASED IN DEC. '09. WIFE WAS APPROACHING AN INTERSECTION, BRAKED, PROCEEDED STRAIGHT THROUGH THE INTERSECTION, AND AS SHE CROSSED THE CROWN OF THE STREET (FOR DRAINAGE), SHE EXPERIENCED A MOMENTARY LOSS OF BRAKING. IT HAS OCCURRED ONE TIME SO FAR. NOTHING HAS BEEN DONE TO CORRECT FAILURE. *TR

Power Train
Filed Feb 15, 201087 milesGA

WE BOUGHT OUR TOYOTA PRIUS, 2010 IN END OF JANUARY. IT HAS BEEN NOTHING BUT A GREAT CAR FOR THE MOST PART. BUT THREE DAYS AGO, FEBRUARY 11 AS WE WERE TURNING INTO THE PARKING LOT OF A BLOCKBUSTER (WHICH IS SOMEWHAT LOWER THAN THE STREET LEVEL) WE HAD A STARK AND UNUSUAL INCIDENT. AS I WAS TURNING RIGHT AND PUSHING THE BREAK PEDAL AS SOON AS THE CAR GOT WITH ITS RIGHT FRONT WHEEL OVER THE RIDGE THE CAR SPED UP AND LEAPED FORWARD AS IF I DID NOT USE THE BREAKS. THE CAR LAUNCHED GOOD THREE OR FOUR YARDS FORWARD BEFORE IT SLOWED DOWN AGAIN. IF WE HAD ANYBODY/ANYTHING WITHIN THAT DISTANCE WE WOULD HAVE HAD AN ACCIDENT. I AM NOT JUMPING ON THE BAND WAGON OF TOYOTA RECENT PROBLEMS AND IN FACT HAVE OWNED BEFORE THIS CARD PRIUS 2006 MODEL AND WAS HAPPY WITH THAT CAR. BUT THIS INCIDENT HAVE REALLY SCARED US RAISING QUESTION WHAT SHOULD WE DO TO INSURE IT DOES NOT HAPPEN AGAIN. CAN WE RETURN THE CAR OR CHANGE IT TO ANOTHER MODEL? *TR

Service Brakes, Electric
Filed Feb 15, 2010500 milesWA

I OWN A 2010 TOYOTA PRIUS. I HAVE EXPERIENCED SOME DANGEROUS OCCURRENCES WHILE DRIVING. 1) OCCASIONAL LOSS OF TRACTION (FOR A SECOND+-). PROBLEM HAS OCCURRED AUG, 2009 - PRESENT. USUALLY OCCURS WHEN HEADING DOWNHILL OR WHEN DRIVING OVER A MANHOLE OR DRAINAGE COVER. CAR FEELS AS IF SLIPPING OR AIRBORNE FOR A MOMENT.. 2) FREQUENTLY IMMEDIATELY AFTER STARTING CAR, AT SLOW SPEEDS OF ONLY 0-5 MPH, CAR IS JERKY EACH TIME BRAKE IS APPLIED. PROBLEM HAS OCCURRED AUG, 2009 - PRESENT. PASSENGERS ARE ACTUALLY JERKED, AS IF DRIVER WAS APPLYING BRAKES TOO SUDDENLY. EVEN WITH GREAT ATTEMPT TO STOP SMOOTHLY AND GRADUALLY, IT IS IMPOSSIBLE. BRAKES GRAB AND JERK. THIS OCCURS BOTH IN REVERSE AND FORWARD, YET NOT EVERY TIME ENGINE IS STARTED. IT LASTS FOR ONLY A MINUTE OR SO, BUT MAKES MANEUVERING WHILE PARKING OR ENTERING TRAFFIC UNSAFE, AS WELL AS MAKING DRIVER LOOK INEPT. I CANNOT FIGURE OUT IF THIS IS A BRAKING OR ACCELERATION PROBLEM. WHEN CALLING A TOYOTA DEALER (NOV, 2009), I WAS TOLD THEY HAD NO SIMILAR REPORTS OF THESE PROBLEMS AND OFFERED NO SOLUTION. MY CONCERN HAS INCREASED WITH THE RECENT RECALLS WHEN CALLING A TOYOTA DEALER PREVIOUSLY, I WAS TOLD THEY HAD NO SIMILAR REPORTS OF THESE PROBLEMS. MY CONCERN HAS INCREASED WITH THE RECENT RECALLS. *TR

Service Brakes, Hydraulic
Filed Feb 14, 20105,000 milesNY

ON TWO DISTINCT OCCASIONS OUR 2010 PRIUS BRAKES APPEARED TO DISENGAGE WITH THE CAR CONTINUING FORWARD WITHOUT SLOWING. THIS OCCURRED REGARDLESS OF HOW HARD THE BRAKE PEDAL WAS PUSHED. THIS IS NOT RELATED TO THE ACCELERATOR PEDAL. IN EACH INSTANCE, OUR LOCAL TOYOTA DEALER WAS CONTACTED AND THEY INSISTED THERE WAS NO PROBLEM. *TR

Electrical System
Filed Feb 14, 2010150 milesCA

MY 2010 TOYOTA PRIUS DOES NOT ALWAYS RECOGNIZE THE KEY AND WILL NOT OPEN DOORS AND NOT START THE VEHICLE. THE GEAR SHIFT JUMPS OUT OF GEAR GOING FROM REVERSE TO DRIVE AND VICE VERSA. THE HEATER DOES NOT WORK PROPERLY. I AM AFRAID TO DRIVE MY NEWLY PURCHASED VEHICLE. PLEASE ADVISE. *TR

Service Brakes, Electric
Filed Feb 13, 20102,690 milesCT

BRAKING FOR UPCOMING TRAFFIC LIGHT AND WHEN WENT OVER A ROUGH SPOT IN ROAD, BRAKES TEMPORARILY FAILED. *TR

Vehicle Speed Control
Filed Feb 12, 20107,000 milesNY

USING CRUISE CONTROL FEATURE,WHEN I HIT THE BRAKE FOR SPLIT SECOND THE CAR SPEEDS UP BEFORE DISENGAGING CRUISE CONTROL THIS HAPPEN ALL THE TIME NOT ON JUST THE DATE BELOW. *TR

Vehicle Speed Control
Filed Feb 12, 2010500 milesCO

THIS PROBLEM HAS EXISTED SINCE THE VEHICLE WAS PURCHASED. CRUISE CONTROL EITHER DOES NOT FUNCTION AT ALL OR FAILS TO FUNCTION CORRECTLY. SOMETIMES THE CRUISE CONTROL WILL NOT ENGAGE. SOMETIMES THE CRUISE CONTROL WILL ENGAGE PROPERLY, BUT AFTER APPLYING THE BRAKES (AND DISENGAGING THE CRUISE CONTROL) THE CRUISE CONTROL CANNOT BE REENGAGED. TWO OPERATIONS WILL CAUSE THE CRUISE CONTROL TO BEGIN FUNCTIONING PROPERLY AGAIN: 1) TURN THE VEHICLE OFF; 2) PUT THE SHIFT LEVER INTO THE NEUTRAL POSITION, THEN BACK INTO DRIVE. RETURNED VEHICLE TO DEALER THREE TIMES FOR REPAIR. THEY DID NOT FIX THE MALFUNCTION DURING ANY OF THE THREE REPAIR VISITS. THEIR FINAL RESPONSE WAS TO CLAIM THAT THE VEHICLE WAS "FUNCTIONING AS DESIGNED". *TR

Vehicle Speed Control
Filed Feb 12, 20101,000 milesMA

I HAVE A 2010 PRIUS. OCCASIONALLY WHEN I GO OVER A BUMP (POTHOLE, TRAIN TRACK, ROUGH ROAD) MY CAR FEELS LIKE IT JOLTS FORWARD FOR A FEW SECONDS. THIS HAPPENS WHEN I AM NOT HITTING THE BRAKES SO I DON'T THINK IT IS COVERED BY THE ANTI-LOCK BRAKING RECALL. IT IS DIFFICULT TO REPLICATE THIS AND I HAVEN'T REPORTED IT TO THE DEALER BECAUSE OF THIS, BUT IT HAPPENS ABOUT 1-2/WEEK. IT COULD BE A PROBLEM IN A TRAFFIC SITUATION WHERE CARS ARE FOLLOWING CLOSELY. *TR

Service Brakes, HydraulicCrash
Filed Feb 12, 2010280 milesNJ

ON DECEMBER 18, 2009 AT 4:40 PM IN THE STILL-LIGHT LATE AFTERNOON WE STRUCK A DEER IN THE ROAD WITH OUR 2010 TOYOTA PRIUS. THE CAR WAS LESS THAN ONE MONTH OLD AND STILL ON ITS FIRST TANK OF GAS. WE HAVE LIVED IN A SEMI-RURAL AREA OF NEW JERSEY FOR OVER 30 YEARS. DEER IN THE ROAD IS A FREQUENT OCCURRENCE HERE. BUT IN 30 YEARS, THOUGH WE HAVE HAD COUNTLESS SUDDEN COLLISION-AVOIDANCE STOPS IN OTHER CARS INCLUDING OUR 2007 PRIUS, WE HAVE NEVER HAD AN ACCIDENT. ON DECEMBER 18, TRAVELING AT APPROXIMATELY 35 MPH ON DRY, BUT AGED ASPHALT WE OBSERVED A DEER ENTERING THE ROAD. TO AVOID A COLLISION, THE BRAKES WERE JAMMED ON. BUT THIS TIME THE BRAKING EVENT SEEMED TO OCCUR IN SLOW MOTION. IT WAS THE FIRST SUDDEN STOP REQUIRED OF THIS NEW CAR. EVENTUALLY THE ABS SYSTEM ENGAGED AND THE CAR CAME TO A STOP, BUT ONLY AFTER STRIKING THE DEER WITH SUCH FORCE THAT THE CAR SUSTAINED $2500 WORTH OF FRONT END DAMAGE. LIGHTS, THE BUMPER AND FRONT PANELS NEEDED TO BE REPLACED. THE AIRBAGS DID NOT DEPLOY. POLICE AND INSURANCE REPORTS WERE FILED. TOYOTA HAS RECENTLY ACKNOWLEDGED A SOFTWARE-BASED DELAY OF ONE SECOND IN TRANSFERRING BRAKING FROM THE ELECTRONIC REGENERATIVE SYSTEM TO THE HYDRAULIC BRAKES. AT 35 MPH, THAT IS AN EXTRA 51 FEET TRAVELED IN THAT ONE SECOND BEFORE THE HYDRAULIC BRAKES ENGAGE. THAT 51 FEET WOULD HAVE PROVIDED MORE THAN ENOUGH DISTANCE TO AVOID THE COLLISION. UNTIL THIS UNSAFE CONDITION IS RESOLVED, WE HAVE TAKEN OUR 2010 PRIUS OFF THE ROAD. *TR

Service Brakes, Hydraulic
Filed Feb 12, 20101,200 milesMN

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE BRAKES FAILED WHILE DRIVING APPROXIMATELY 25 MPH ON A NORMAL ROAD SURFACE. THERE WAS MINIMAL HESITATION WHEN THE BRAKE PEDAL WAS ENGAGED. THE FAILURE MILEAGE WAS 1,200 AND THE CURRENT MILEAGE WAS 9,700.

Power Train › Driveline
Filed Feb 12, 20103,000 milesCO

MY 2010 TOYOTA PRIUS WILL SOMETIMES JUMP FORWARD OR BACKWARDS WHEN YOU PUT IT IN DRIVE OR REVERSE. THIS ONLY HAPPENS FOR A SPLIT SECOND. CONCERNS ME IF IT IS SAFE. IT HAS DONE IT 5 OR 6 TIMES. *TR

Service Brakes, Hydraulic
Filed Feb 12, 2010350 milesNY

BRAKES DROPPED OUT COMPLETELY ON SEVERAL OCCASIONS WHILE DRIVING OVER A WET METAL ROAD PLATE, AND WHILE GOING OVER VERY BUMPY TERRAIN. *TR

Engine and Engine Cooling
Filed Feb 12, 20102,700 milesFL

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE BEGAN MAKING A NOISE AND VIBRATING WHILE DRIVING APPROXIMATELY 15 MPH. WITHIN MINUTES THE VEHICLE BEGAN TO FUNCTION NORMALLY; ALTHOUGH, THE FAILURE OCCURRED TWO CONSECUTIVE DAYS. HE HAD NOT TAKEN THE VEHICLE TO THE DEALER NOR HAD HE SPOKEN TO THE MANUFACTURER. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 5,700. THE FAILURE MILEAGE WAS APPROXIMATELY 2,700.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Feb 11, 20101,500 milesIL

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHEN DRIVING VARIOUS SPEEDS AND TRYING TO DEPRESS THE BRAKE PEDAL, SHE NOTICED THAT THE BRAKES FAILED TO RESPOND. SHE WOULD APPLY PRESSURE TO THE BRAKE PEDAL AND THEY WOULD LOCK FOR A FEW SECONDS. SHE NOTICED THAT THE FAILURE OCCURRED 5 TO 6 TIMES. SHE TOOK THE VEHICLE TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE DEALER ALSO STATED THAT THE VEHICLE WAS DESIGNED TO HAVE THE BRAKING SYSTEM LOCK FOR 3 SECONDS WHEN THEY ARE ENGAGED FORCEFULLY; AFTERWARDS THE DRIVER HAD PRESS THE PEDAL AGAIN TO RELEASE THE LOCKED POSITION. SHE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS APPROXIMATELY 4,600. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Toyota Prius → · Every Prius year → · How the figures are calculated →