Page 34 of 57 · complaints 1,651–1,700 of 2,823

2010 Toyota Prius complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Feb 11, 2010600 milesAZ

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING OVER A ROUGH SURFACE, THE BRAKES FAILED TO STOP THE VEHICLE. HE STATED THAT THE ANTI-SKID ACTIVATED WHILE DRIVING ON THAT TYPE OF SURFACE. THE FAILURE OCCURRED 100% OF THE TIME ON ROADS WITH A ROUGH SURFACE. THE DEALER TOLD HIM THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. HE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS 13,202. THE FAILURE MILEAGE WAS APPROXIMATELY 600.

Service Brakes, Hydraulic
Filed Feb 11, 20105,432 milesIL

PRIUS 2010. BRAKE PROBLEM. I WAS APPLYING THE BRAKES AND THE CAR WAS SLOWING DOWN THEN AS I DROVE OVER A BUMP THE BRAKES STOPPED WORKING AND THE CAR GAINED SPEED UNTIL THE BRAKES WORKED AGAIN. THIS OCCURRED A FEW TIMES BEFORE. TOYOTA HAS RECALLED PRIUS 2010 IN JAPAN FOR THIS PROBLEM. THEY NEED TO DO A RECALL HERE IN THE US. *TR

Vehicle Speed Control
Filed Feb 11, 2010CT

I HAVE A 2010 PRIUS. WE HAVE HAD THE PROBLEM WITH THE BRAKES WHEN WE GO OVER A BUMP. IN ADDITION, IF I AM DRIVING IN CRUISE CONTROL AND HAVE TO PUT MY FOOT ON THE BRAKES, THERE IS A BRIEF FEELING OF ACCELERATION SO INSTEAD I HAVE GOTTEN USED TO TURNING OFF THE CRUISE CONTROL BEFORE PUTTING MY FOOT ON THE BRAKES THEREBY DELAYING BRAKING FOR A BRIEF MOMENT. *TR

Parking Brake
Filed Feb 11, 2010OH

NOT JUST THE BRAKES, IT'S ALSO THE PARK BUTTON ON THE 2010 TOYOTA PRIUS. BESIDES THE CARS BRAKES NOT WORKING AND BEING THE CAUSE OF A RECENT COLLISION, THERE IS ANOTHER SAFETY ISSUE. THE CAR HAS A PARK BUTTON AND THAT I ACCIDENTALLY PUSHED WHEN I WAS DRIVING, THINKING I WAS REACHING FOR THE HEATER BUTTON. THE CAR COMPLETELY SHUT OFF. I WAS ON THE FREEWAY AND THE CAR ENGINE WAS CUT OFF. WHEN I STEPPED ON THE GAS, THE CAR WOULD NOT GO. I WAS ALMOST HIT IN THE REAR END BY A SEMI TRUCK UNTIL I COULD GET THE CAR PULLED OVER AND STOPPED. TOYOTA SHOULD HAVE A SAFETY FEATURE ON THIS CAR SO THAT THE PARKING BUTTON WILL NOT OPERATE WHILE THE CAR IS BEING DRIVEN. *TR

Service Brakes, Hydraulic
Filed Feb 10, 20106,423 milesVA

I WAS STOPPED AT A TRAFFIC LIGHT. THE STREET WAS UPHILL. MY 2010 PRIUS BEGAN TO ROLL BACK, ALTHOUGH I WAS STEPPING ON THE BRAKE. THIS CONTINUED FOR SEVERAL SECONDS, WHILE I TRIED TO PRESS HARD ON THE BRAKES (THEY WERE NOT RESPONSIVE). LUCKILY, THERE WAS NO CAR BEHIND ME, OTHERWISE, A CRASH WOULD HAVE ENSUED. ROAD CONDITIONS WERE WET AND SOMEWHAT SLIPPERY AT THAT TIME. THIS WAS MY FIRST EXPERIENCE WITH THIS BRAKE FAILURE, WHICH LASTED FOR A FEW SECONDS. I HAVE NOT HAD A CHANCE TO CONTACT THE DEALER YET. *TR

Vehicle Speed Control
Filed Feb 10, 2010100 milesNJ

I OWN A TOYOTA 2010 PRIUS. I COMPLAINED TO THE DEALERSHIP WHERE I BOUGHT MY CAR IN JULY AT MY FIRST SERVICE/OIL CHANGE ABOUT A SUDDEN SURGE IN SPEED WHILE DRIVING OVER BUMPY SURFACES. I PRESENTED THEM WITH INTERNET INFORMATION I HAD COPIED FROM CONSUMERS HAVING THE SAME PROBLEM BUT THEY WOULD NOT TAKE THEM FROM ME. THEY SERVICED THE CAR, DROVE IT AND RETURNED IT TO ME SAYING THEY FOUND NO PROBLEMS AND THAT I WAS THE ONLY PERSON WHO HAD EVER COMPLAINED ABOUT IT. THEY SAID THEY KNEW OF NO OTHER SIMILAR COMPLAINTS. I ASKED THEM TO PUT ON MY BILL THE FACT THAT THIS WAS HAPPENING TO MY CAR SO THAT IT WOULD BE DOCUMENTED FOR THE FUTURE. THEY DID NOT SEEM AT ALL CONCERNED AT THE TIME. IT REMAINS AN ONGOING PROBLEM WHEN I DRIVE. *TR

Traction Control System
Filed Feb 10, 2010500 milesPA

APPROXIMATELY FIVE TIMES WHILE DRIVING MY 2010 TOYOTA PRIUS I HAVE EXPERIENCED PROBLEMS WITH STOPPING WHEN ONE OF MY TIRES EITHER IS ON A MANHOLE COVER OR ON UNEVEN ROAD(ONE TIRE IN A POTHOLE). WHEN THIS OCCURS I AM USUALLY GOING APPROXIMATELY 30 MPH. I APPLY THE BRAKE SLOWLY TO START TO SLOW DOWN FOR A STOP SIGN. MY RIGHT FRONT TIRE ROLLS OVER A MANHOLE COVER AND WHILE MY FOOT IS STILL ON THE BRAKE MY CAR ACCELERATES, LUNGING FORWARD. THIS LASTS FOR 1-2 SECONDS WHEN I HAVE NO CONTROL OVER THE VEHICLE. AFTER THIS 1-2 SECONDS MY BRAKES STOP THE VEHICLE. THE ENTIRE TIME MY FOOT HAS BEEN ON THE BRAKE. I KNOW THAT IF A CAR WAS IN FRONT OF ME AT THE TIME, I WOULD HAVE REAR-ENDED IT. EVERY TIME THIS HAS OCCURRED MY TRACTION CONTROL LIGHT GOES ON. I HAVE HAD MY CAR TO THE DEALER 3 TIMES WITH THE SAME COMPLAINT. THEY EVEN TOOK THE CAR OUT FOR A DRIVE WITH ME AND OF COURSE WE COULD NEVER RECREATE WHAT HAS HAPPENED TO ME. I WAS NEVER TOLD THAT OTHER PEOPLE WERE EXPERIENCING THE SAME PROBLEMS. HOWEVER, IN TALKING TO PEOPLE AT THE DEALERSHIP, THEY SAID IT MAY BE THE TRACTION CONTROL BECAUSE IT IS SUPPOSED TO MAKE YOUR TIRES SPIN SLOWER IF YOU LOOSE TRACTION. IT SEEMS AS IF IT DOES THE OPPOSITE AND SPEEDS THE TIRE UP. I ASKED IF THERE WAS ANY WAY THEY COULD CHECK MY TRACTION CONTROL SYSTEM TO MAKE SURE IT WAS WORKING PROPERLY, BUT WAS TOLD THERE IS NO WAY TO CHECK IT. I AM NOT SURE IF ANYONE HAS THOUGHT ABOUT THE TRACTION CONTROL SYSTEM. IT SEEMS LIKE EVERYONE IS POINTING FINGERS TO THE B

Service Brakes, Electric
Filed Feb 10, 201010,502 milesPA

WHEN APPLYING THE BRAKES ON A BUMPY ROAD THE CAR SPEEDS UP. *TR

Visibility
Filed Feb 10, 20103,000 milesAL

WINDSHIELD HAS BEEN CRACKED TWICE IN MY NEW 2010 PRIUS DUE TO DESIGN FLAW. THE EDGE OF THE GLASS ON THE SIDES ARE EXPOSED. *TR

Service Brakes, Hydraulic
Filed Feb 10, 2010500 milesMD

THE BRAKES WERE A PROBLEM IN MY PRIUS 2010 FROM BEGINNING. IT WOULD ACCELERATE ON BRAKING. HAPPENED 3 TIMES. I HAD NO FLOOR MATS AT THAT TIME IN MY CAR. I TOOK IT FOR MY 1ST OIL CHANGE TO KOONS TOYOTA, ANNAPOLIS IN OCT LAST YR AND COMPLAINED ABOUT IT. AT THAT TIME, I HAD PUT MATS. THEY BLAMED IT ON MATS. THEY TEST DROVE AND SAID ITS FINE. TOLD ME TO BRING IT BACK IF PROBLEM PERSISTS. I KEPT DRIVING AND THIS LAST MONTH'S SNOW MADE IT ALL APPRANT AGAIN. WOULD NOT BRAKE BUT ACCELERATE ON SNOW, HAPPENED 4 TIMES ON ONE TRIP. I AM NOT DRIVING IT ANYMORE ON SNOW DAYS. RELYING ON HONDA ODYESSY- MUCH MORE STABLE. ITS SURPRISING, TOYOTA PRIUS 2010 WAS LAST TO BE RECALLED WITH SO MANY COMPLAINTS ON BOARD. *TR

Service Brakes, Electric
Filed Feb 10, 20103,240 milesNY

PURCHASED 2010 PRIUS IN SEPTEMBER 2009. IN JANUARY 2010 THE ANTI-LOCK BRAKES DID NOT ENGAGE WHEN BRAKING ON A SLIPPERY ROAD. NO ACCIDENT OCCURRED BUT WE NOTED THE RISK IT REPRESENTED. *TR

Service Brakes, Electric
Filed Feb 9, 20109,600 milesCA

2010 PRIUS BRAKE PROBLEM EXPERIENCED SUNDAY, FEBRUARY 7, 2010. I WAS TURNING RIGHT INTO A DRIVEWAY FROM A BUSY STREET AND APPLIED MY BRAKES AS I WAS ENTERING THE UPWARD SLANTED DRIVEWAY WHEN BRAKING DISAPPEARED AND I SURGED FORWARD ABOUT ONE TO TWO SECONDS BEFORE APPLYING THE BRAKES A SECOND TIME AND REGAINING BRAKING CAPABILITY. IT'S THE ONLY TIME THIS HAS HAPPENED TO ME SINCE BUYING THE PRIUS LAST NOVEMBER, BUT BECAUSE OF THE UNCERTAINTY I READ TODAY ABOUT WHETHER TOYOTA WOULD ISSUE A RECALL IN THE U.S. AFTER DOING SO IN JAPAN FOR THE SAME CARS, I THOUGHT IT WOULD BE WORTHWHILE TO SUBMIT THIS TO YOU. *TR

Steering
Filed Feb 9, 2010VA

WE OWN A 2010 PRIUS. ALTHOUGH THE HESITATION IN THE BRAKING HAS BEEN AT ISSUE, WE QUICKLY LEARNED TO OVERCOME THE HESITATION. OF MORE CONCERN FOR US IS THE INABILITY TO STEER THE CAR ON WET OR SMOOTH SURFACES. WHEN ON WATER OR SNOW THERE IS NO COMMUNICATION BETWEEN THE COMPUTER AND THE STEERING WHEEL. WARNING LIGHTS COME ON AND ALL STEERING CEASES. THIS HAS RESULTED IN SEVERAL NEAR MISSES WHEN DRIVING IN TRAFFIC. IF YOU LOOK ON EDMUNDS.COM AND PRIUS CHAT.COM YOU WILL SEE THAT THIS IS A MAJOR CONCERN FOR PRIUS OWNERS AND COULD POTENTIALLY BE A DEADLY PROBLEM IF IT HASN'T BEEN ALREADY. A CAR THAT DOESN'T STEER OR BRAKE IS A DEADLY COMBINATION. *TR

Vehicle Speed Control
Filed Feb 9, 2010MA

TO THE NHTSA: I AM AN OWNER OF A 2010 TOYOTA PRIUS THAT I PURCHASED IN JUNE 2009. SINCE OWNING THE VEHICLE, I HAVE HAD ABOUT A HALF-DOZEN TO A DOZEN OCCURRENCES OF THE SAME PROBLEM. AT LOW SPEEDS, WHEN THE REAR WHEEL HITS A BUMP, FOR A SPLIT-SECOND THE CAR FEELS LIKE THERE IS A BURST OF ACCELERATION AND IS OUT OF CONTROL. THIS LASTS ONLY A SPLIT-SECOND. I SAW ANOTHER CONSUMER IN A NEWS ARTICLE ABOUT THE PRIUS BRAKE ISSUE DESCRIBE IT THE EXACT SAME WAY. I ACTUALLY MENTIONED THIS TO MY DEALER (BERNARDI TOYOTA, FRAMINGHAM, MA) WHEN I BROUGHT THE CAR IN FOR THE 5,000 MILE SERVICE A MONTH OR SO AGO. THE SERVICE DEPT TOLD ME THAT THE BEHAVIOR IS NORMAL FOR THE HYBRID VEHICLES, AND KNOWN BY TOYOTA -- NO FIX OR ADJUSTMENT RECOMMENDED. THIS SEEMED LIKE AN ODD RESPONSE, BUT BECAUSE THEY TOLD ME THERE WAS NO SAFETY ISSUE, I LEFT IT AT THAT. I AM PROVIDING MY EXPERIENCE TO AID THE NHTSA APPLY PRESSURE ON TOYOTA TO FIX THIS PROBLEM IN THE PRIUS. *TR

Service Brakes, Electric
Filed Feb 9, 20108,700 milesPA

I PURCHASED A PRIUS 2010 IN THE SUMMER OF 2009. I CALLED MY DEALER A WEEK AGO TO REPORT THAT I TOO HAD EXPERIENCED THE BRAKING ISSUE THAT WAS REPORTED ON THE NEWS. I WAS NOT SURE IF THE CAR WAS SKIDDING THE FIRST TIME I EXPERIENCED IT, I WAS GOING SLOWLY AND PUT ON BRAKES OVER A SLIPPERY PATCH AND THE CAR LURCHED BEFORE BRAKING, BUT THEN IT HAPPENED AGAIN OVER A ROUGH SURFACE. WHEN I REPORTED THIS TO THE SERVICE DEPARTMENT OF MY DEALER, CONICELLI TOYOTA OF SPRINGFIELD, PA, I WAS TOLD THAT NO RECALL HAD BEEN ANNOUNCED, NO OTHER CONCERN OR CARE WAS GIVEN TO ME AT THAT TIME. I DID ASK FOR THE CONTACT INFORMATION OF THE COMPANY AND WAS GIVEN AN 800 NUMBER AND THE WEBSITE. I TRIED CALLING THE CUSTOMER SERVICE LINE OF TOYOTA TWICE TO REPORT MY EXPERIENCE, AND WAS ON HOLD FOR OVER 10 MINUTES BEFORE HANGING UP WITHOUT BEING ABLE TO LEAVE A MESSAGE. I CONTACTED MY DEALER AGAIN AND SPOKE WITH THE CUSTOMER RELATIONS MANAGER, I ASKED THAT THEY REPORT MY EXPERIENCE TO YOU AND THAT THEY WORK TO ADVOCATE FOR A SOLUTION FOR THE BRAKE ISSUE. I AM AWAITING A RESPONSE FROM THEM. I AGAIN TRIED THE 800 NUMBER WITHOUT SUCCESS AND THEN ACCESSED YOUR WEBSITE. I WAS UNABLE TO LOCATE A PLACE TO SEND OR POST MY COMMENT/CONCERN, SO I AM WRITING THIS LETTER. PLEASE ADD ME TO THE 210 COMPLAINTS YOU HAVE REPORTED FOR THE PRIUS BRAKING PROBLEM. I AM DEEPLY CONCERNED THAT TOYOTA 'FIXED' THE PROBLEM ON THE PRODUCTION LINE BUT WAS NOT PROACTIVE IN FINDING A CORRECTION FOR THE MODELS PRODUCED BEFORE JANUARY 201

Service Brakes, Hydraulic
Filed Feb 9, 20103,000 milesMN

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 5 MPH INTO A PARKING SPACE WITH THE BRAKE PEDAL ENGAGED, THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO A SIDEWALK. THE FRONT FENDER WAS DAMAGED; HOWEVER, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENCE. THE CONTACT ALSO COMPLAINED TO THE DEALER REGARDING THE BRAKE FAILURE AND WAS TOLD THAT NOTHING WAS WRONG WITH THE BRAKES. THE INSURANCE COMPANY ADVISED THE CONTACT TO CALL THE TOYOTA MANUFACTURER AND FILE A CLAIM FOR WHICH SHE IS CURRENTLY WAITING FOR A RESPONSE. THE FAILURE MILEAGE WAS 3,000.

Service Brakes, ElectricCrash
Filed Feb 9, 20102,230 milesMN

1. I LIVE IN MINNESOTA. AFTER THE FIRST BIG SNOWSTORM WHEN I WAS BRAKING ON SNOW AND ICE, THERE WAS A VERY STRONG BURNING RUBBER-LIKE BURNING SMELL, AND THE BRAKING CHANGED. I STARTED SLIDING THROUGH STOP SIGNS AND INTO INTERSECTIONS WHEN ON ICY PAVEMENT. I WAS VERY CONCERNED AND TOOK THE CAR TO THE DEALERSHIP ON DECEMBER 12. THEY REPORTED THERE WAS NOTHING WRONG WITH THE CAR. 2. ON JANUARY 5, I WAS ON A TOTALLY ICED OVER STREET IN PARK RAPIDS, MINNESOTA. I MADE A LEFT TURN, THEN WAS SLOWING DOWN TO MAKE A RIGHT TURN INTO A PARKING SPOT. I WAS GOING VERY SLOWLY. I DEPRESSED THE BRAKE, BUT THE CAR FAILED TO SLOW DOWN. I KEPT SLIDING AND HIT THE CEMENT PARKING MARKER, WHICH PUNCTURED THE FRONT OF THE CAR (IN THE BUMPER AREA). 3. NOTHING HAS BEEN DONE, AND I AM AFRAID TO DRIVE THE CAR. I HAVE CONTACTED MY INSURANCE COMPANY, WHO HAVE SUGGESTED THAT I ASK TOYOTA TO COVER THE DAMAGES. I HAVE FILED A COMPLAINT WITH TOYOTA, BUT AM STILL WAITING FOR A RETURN MY CALL. I WILL BE CONTACTING MY DEALER TODAY. *TR

Service Brakes, Electric
Filed Feb 9, 20102,500 milesMA

I OWN A TOYOTA PRIUS 2010 MODEL. I ACQUIRED THIS VEHICLE IN SEP OF 2009. I HAVE NOTICED THAT WHEN THE CAR WAS TRAVELING ON A BUMPY ROAD, THE BRAKES DOESN'T SEEM TO ENGAGE. IT SEEM TO ACCELERATE. I HAVE NOTICED THIS ONLY IN SLOW SPEEDS AND IT NEVER OCCURRED TO ME THAT IT COULD BE A MANUFACTURING MISTAKE. I BLAMED IT ON THE ROAD CONDITION. THIS HAS HAPPENED MANY TIMES AND JAN 10 WAS AN APPROXIMATE DATE. NOW REALIZING THAT I SHOULD HAVE VOICED MY CONCERN EARLIER. I AM A LONG TERM TOYOTA OWNER AND I ALWAYS TRUSTED TOYOTA AND IT MUST HAVE BLIND SIGHTED ME. NOW I AM GETTING NERVOUS DRIVING THE CAR. *TR

Service Brakes, Electric
Filed Feb 9, 201010 milesNM

PROBLEM IS WITH MY 2010 TOYOTA PRIUS, BRAKES SEEM TO FAIL AND THE VEHICLE WILL ACTUALLY LURCH FORWARD WHEN BRAKING ON A BUMPY OR ICY OR SNOWY CONDITIONS. DATE GIVEN BELOW IS APPROX TO WHEN I BOUGHT THE VEHICLE AND IS A CONSTANT PROBLEM AND ONGOING. IT IS DIFFICULT TO REPRODUCE THOUGH, AND YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. *TR

Service Brakes, Electric
Filed Feb 9, 201018,800 milesPA

I HAVE HAD PROBLEMS WITH MY BRAKES WORKING IN MY 2010 TOYOTA PRIUS. I WAS DRIVING ON A COLD, WET ROAD THAT WAS BENDING TO THE RIGHT. I PRESSED THE BRAKE PEDAL TO SLOW THE CAR, THE CAR STUTTERED THEN ACCELERATED WHILE I WAS BRAKING. THE CAR SLID OFF THE ROAD, INTO A DITCH, AND ACCELERATED ITSELF OUT OF THE DITCH ON THE SIDE OF THE ROAD, THE WHOLE TIME I WAS DEPRESSING THE BRAKE PEDAL. NO ONE WAS INJURED, NO PROPERTY DAMAGE WAS SUSTAINED, AND THERE WERE NO OTHER WITNESSES. THE LEFT FRONT BUMPER OF MY CAR SUSTAINED BODY DAMAGE THAT HAS NOT BEEN REPLACED OR FIXED. THE LEFT FRONT WHEEL WELL WAS PUSHED OUT OF PLACE SO THAT WHEN I TURNED THE STEERING WHEEL AT A SHARP RIGHT, THE LEFT FRONT TIRE WOULD RUB AGAINST THE HARD PLASTIC WHEEL WELL. I HAD TO PAY TO GET THE WHEEL WELL PUSHED AND BOLTED BACK INTO PLACE. THIS IS THE INCIDENT THAT TOOK PLACE ON JANUARY 28TH. PRIOR TO THIS INCIDENT, I HAVE ALSO HAD OTHER TIMES WHEN THE BRAKES FAILED, MOST OFTEN WHEN I WAS DRIVING AT NIGHT WHEN IT WAS COLDER OUTSIDE. THEY HAD FAILED AT LEAST THREE TIMES WHILE I WAS DEPRESSING THE BRAKES TO STOP AT A STOP SIGN. WHILE I DEPRESSED THE BRAKES THE CAR WOULD JUMP FORWARD AND ACCELERATE INSTEAD OF SLOWING. I WOULD HAVE TO TAKE MY FOOT OF THE BRAKE AND REAPPLY PRESSURE TO GET THE CAR TO COME TO A STOP. *TR

Service Brakes, Electric
Filed Feb 9, 201010,000 milesMD

WHEN DEPRESSING THE BRAKES DUE TO APPROACHING A STOP LIGHT, THE VEHICLE TRAVELED OVER A MAN HOLE COVER WHICH WAS UNEVEN WITH THE ROAD SERVICE. THE BRAKES APPEARED TO RELEASE, THE CAR DRIFTED FORWARD 3-5 FEET, AND THEN THE BRAKES RE-ENGAGED. *TR

Service Brakes, Electric
Filed Feb 9, 20106,000 milesNJ

TOYOTA PRIUS 2010, HAVING DIFFICULT BACKING OUT OF MY GARAGE BECAUSE THE BRAKE IS EXTREMELY TIGHT. AFTER I EVENTUALLY BACKED OUT, I DROVE A FEW YARDS FORWARD AND THEN TESTED IT BACKWARD, THE BRAKE FELT NORMAL. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Feb 9, 20101,000 milesCT

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 15 MPH WITH THE BRAKE PEDAL ENGAGED IT FAILED TO RESPOND WHICH FORCED HER TO APPLY PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE ALSO LUNGED FORWARD WHEN THE CONTACT DROVE OVER A POTHOLE. THE DEALER STATED THAT SINCE THE VEHICLE WAS BRAND NEW IT WAS ADJUSTING TO HER DRIVING PATTERN. THE FAILURE HAS OCCURRED APPROXIMATELY 6 TIMES. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 1000. THE CURRENT MILEAGE WAS 6292.

Service Brakes, Hydraulic
Filed Feb 9, 2010VA

(OWNER OF PRIUS), I BOUGHT PRIUS 2010 MODEL IN AUG'2009 FROM KOONS ARLINGTON TOYOTA IN ARLINGTON, VA, US. SINCE THEN I DO NOT HAVE ANY ISSUES UP UNTIL TODAY. WHEN I CAM OUT TODAY TO DRIVE ON 66 HIGHWAY AND ALSO TO GET ON TO WEST OX ROAD, I HAD RECALL COMPLAINTS WHAT WAS LISTED OCCURRED TO ME. 1) ABOVE 60 MILES SPEED WHEN I WAS TRAVELING AND TIME TO APPLY THE BRAKES, I COULDN'T STOP THE CAR IMMEDIATELY, IT TOOK 2-3 MIN. TO GET TO STOP AFTER TRAVELING SOME DISTANCE THOUGH I DIDN'T SEE HOW FAR I HAD TO TRAVEL TOO. 2) OTHER INCIDENT HAPPEN ON SAME TRAVEL TIME ON WEST OX ROAD,I WAS APPROACHING A TRAFFIC LIGHT NEAR FOX MILL AT SPEED AROUND 12 - 15 MILES / HOUR - I COULDN'T STOP THE CAR, IT WAS ACCELERATING ONLY INSPITE ME APPLYING THE BRAKES. *TR

Service Brakes, Electric
Filed Feb 9, 2010TN

MY 2010 PRUIS BRAKE PROBELM AS REPORTED IN THE NEWS. *TR

Service Brakes, Hydraulic
Filed Feb 9, 201030 milesNY

I BOUGHT A 2010 TOYOTA PRIUS IN AUGUST 2009. IN ADDITION TO THE BRAKING PROBLEM I DESCRIBE BELOW, I ALSO HAVE AN ACCELERATION PROBLEM. I QUESTIONED MY TOYOTA DEALERSHIP ABOUT THE FACT THAT WHEN I AM BRAKING OVER METAL (MANHOLE COVER, REPAIR LIDS, ETC.) THE CAR IS QUICKLY PUSHED FORWARD ABOUT 3 TO 4 FEET. SEVERAL OTHER NEW OWNERS SAID THEY HAD THE SAME EXPERIENCE. THE DEALER SAID THAT WHEN THEY CHECKED WITH TOYOTA, THEY WERE TOLD THAT THE HYBRID BATTERY MOTOR USED A MAGNET AND THE BRAKING SYSTEM TO RECHARGE IT. AND THAT THE PUSH FORWARD WAS FROM THE REPELLING ACTION OF THE MAGNET. MY SISTERS OWN A 2008 CAMRY HYBRID AND 2008 PRIUS, AND THEY BOTH HAVE EXPERIENCED THIS PROPELLING MOTION WHEN ON METAL SURFACES ALSO. THE PROBLEM WITH THE DEALERS ADVICE TO "NOT BRAKE ON METAL SURFACES" DOESN'T HELP IN SNOW OR WATER SITUATIONS. WILL THIS PROBLEM BE FIXED BY THE ABS BRAKES SOFTWARE CHANGE?? I ALSO HAD SEVERAL INSTANCES WHERE THE BRAKE PEDAL WOULD SUDDENLY GO TO THE FLOOR AND PRODUCE VERY LITTLE BRAKING POWER. THE PROBLEM WAS INTERMITTENT AND THE DEALER SAID THEY FOUND NOTHING WRONG. SINCE THEN I HAVE HAD SEVERAL OTHER INSTANCES WHERE THE BRAKES DIDN'T WORK WELL AND I ALMOST HIT THE CAR IN FRONT OF ME. SO I NOW DRIVE WITH A LOT OF DISTANCE BETWEEN ME AND OTHER CARS BECAUSE I DON'T KNOW WHEN IT WILL HAPPEN. I SHOULD SAY THAT I'VE HAD OTHER CARS WITH ABS BRAKES AND THIS CAR DOES NOT FEEL LIKE I HAVE THEM. ON SLIPPERY SURFACES (SNOW, WATER) THE BRAKES DO NOT PUMP THEMSELVES LIKE OTHER ABS

Service Brakes, Hydraulic
Filed Feb 9, 20101,000 milesWA

I HAVE EXPERIENCED TWO PROBLEMS WITH MY 2010 PRIUS V THAT I PURCHASED LAST SUMMER. FIRST, ON APPROXIMATELY 6-8 OCCASIONS, MY CAR HAS NOT STOPPED IMMEDIATELY WHEN I APPLIED THE BRAKES. THIS OCCURRED 3-4 TIMES WHEN I APPROACHED A STOP SIGN ON A ROAD BETWEEN MY HOME AND CHURCH. THE SURFACE OF THE ROAD APPROACHING THE STOP SIGN HAD BEEN SCRAPED AND ROUGHENED TO GET READY FOR RE-PAVING. AS I APPROACHED AND APPLIED THE BRAKES, MY CAR SURGED FORWARD FOR ABOUT A SECOND, BUT I WAS ABLE TO STOP. THIS HAPPENED 3-4 TIMES IN OTHER LOCATIONS, AS WELL. IT IS AN INCREDIBLY STRANGE AND HELPLESS SENSATION. THIS PROBLEM WAS PROBABLY NOTED BETWEEN LATE AUGUST 2009 AND LAST OCCURRED ABOUT THREE WEEKS AGO. EVEN THOUGH I WAS FORCED TO PUT AN EXACT DATE IN THE FIELD BELOW, I HAVE NO IDEA NOW WHEN THE EXACT DATES WERE IN WHICH THIS BRAKING ISSUE OCCURRED. WHEN I BROUGHT MY CAR TO THE DEALER FOR ITS FIRST OIL CHANGE, I DESCRIBED WHAT HAD HAPPENED BUT WAS TOLD THIS HAD NOTHING TO DO WITH THE OTHER PROBLEMS THAT HAD BEEN IDENTIFIED IN THE MEDIA AS TO OTHER CARS. THE PERSON AT THE SERVICE DESK JUST KIND OF IGNORED MY COMMENTS AND WAS NOT INTERESTED IN HEARING ABOUT THE BRAKING ISSUE FURTHER. THE SECOND PROBLEM I HAVE EXPERIENCED IS THAT WHEN USING THE CRUISE CONTROL ACCELERATE FUNCTION THE CAR JUST CONTINUED ACCELERATING EVEN THOUGH I WAS NO LONGER TURNING THE CRUISE FUNCTION LEVER. THIS STOPPED WHEN I APPLIED MY BRAKES. IT DID CAUSE ME TO STOP USING THE CRUISE CONTROL DURING THAT TRIP THOUGH. THE CRUISE

Service Brakes, Hydraulic
Filed Feb 9, 20103,600 milesPA

WHEN SLOWING DOWN, SUCH AS TO MAKE A TURN OR TO CHANGE TO REVERSE, WHEN THE BRAKE WAS APPLIED, THERE WAS SOME ACCELERATION ALSO OCCURRING. THIS HAS HAPPENED 4-5 TIMES IN PAST FEW MONTHS, THE LAST TIME WAS ABOUT 7 OR TEN DAYS AGO. THE CAR DID BRAKE WITH NO FURTHER PROBLEM AND NO HARM OCCURRED AND THERE WAS NO DAMAGE. *TR

Traction Control System
Filed Feb 9, 20108,189 milesWA

WHILE APPLYING MODERATE PRESSURE TO THE BRAKES ON MY 2010 PRIUS AND WHILE DRIVING OVER A BUMPY ROAD, THE BRAKES SEEM TO MOMENTARILY, BUT COMPLETELY FAIL. THEN THE CAR SEEMS TO BRIEFLY ACCELERATE (OR AT LEAST FREE-WHEEL) BEFORE THE BRAKES FEEL LIKE THEY'RE STARTING ENGAGE AND WORK AGAIN. THIS HAS HAPPENED WITH THIS NEW CAR SINCE THE DAY I PURCHASED IT IN JULY OF 2009. IT DOES IT EVERY SINGLE DAY, AS I DRIVE OVER THE SPEED BUMP WHILE DRIVING OUT OF THE PARKING GARAGE NEAR MY WORK. *TR

Service Brakes, Electric
Filed Feb 9, 2010100 milesCA

MY CAR MOMENTARILY LUNGES FORWARD WHEN I GO THRU A POTHOLE WHILE BRAKING. *TR

Service Brakes, Electric
Filed Feb 9, 201014,000 milesIL

SINCE I BOUGHT MY PRIUS BACK IN JULY 2009, MY BRAKES HAVE BEEN GREAT EXCEPT FOR THE 5 OR 6 TIMES WHEN THE BRAKES DISAPPEARED FOR A SECOND AS I PULLED UP TO A STOP SIGN ON A BUMPY ROAD. IT'S HAPPENED TWICE AT ONE STOP SIGN WHERE I DRIVE JUST ONCE A WEEK. THAT ONE HAS A BIG DIP IN THE ROAD WHERE THEY HAVE REPLACED A WATER LINE AND THEN REPAVED. MY OCCURRENCES HAVE ALL BEEN WITHIN 20 FEET OF THE STOP SIGN AND NEVER NEAR A CAR OR PEDESTRIAN FORTUNATELY. I NOW HAVE 14,000 MILES ON THE CAR. WITH SOMETHING THIS RARE, THE DEALERSHIP WAS OF COURSE UNABLE TO REPRODUCE THE PROBLEM. THE NEXT DAY TOYOTA ANNOUNCED THAT IT HAD FIXED THE PROBLEM IN LATE JANUARY ON THE LINE BUT HAD NO FIX TO OFFER US YET. BRAKES ARE GREAT OTHERWISE; THE BEST I'VE HAD. RECENTLY I HAVE HAD PLENTY OF OPPORTUNITY TO TEST ABS, TRACTION CONTROL AND STABILITY CONTROL. NO PROBLEMS EXCEPT FOR THOSE HALF-DOZEN INCIDENTS. *TR

Service Brakes, Electric
Filed Feb 9, 20101,000 milesVA

WHILE DRIVING A 2010 TOYOTA PRIUS IT SOUNDED LIKE THE ROTORS WERE SQUEALING SO LOUD WE HAD TO PULL OVER AND CHECK THE ROTORS AND BRAKES. HOWEVER, NOTHING LOOKED UNUSUAL SO WE SLOWLY DROVE BACK HOME. ME AND MY WIFE THEN PROCEEDED TO RETURN HOME SLOWLY AND THE SOUND CONTINUED ALL THE WAY HOME (10 MILES). SINCE THEN WE HAVE PARKED THE VEHICLE TO AWAIT RESULTS OF RECALL THAT, WHICH HAS BEEN ANNOUNCED TODAY. *TR

Service Brakes, Hydraulic
Filed Feb 9, 20101,000 milesPA

TOYOTA PRIUS 2010 GOING DOWNHILL PUSHING THE BRAKES TO STOP BEFORE RED LIGHT IN THE UNEVEN PAVEMENT THE CAR SUDDENLY LOSES ALL FOURS WHEELS BRAKES FOR A FRACTION OF A SECOND . WHEN THE WHEEL THAT PASSED THE ROAD BUMP THE BRAKES COME BACK AGAIN AND STOP THE CAR. IT HAPPENED THREE TIME IN THE LAST 4 MONTHS THAT I HAVE THE CAR. SAME CAR DEFECT IN THE FUEL SYSTEM. AFTER LEAVING IN THE GARAGE FOR 5 CONSECUTIVE DAYS, THE CAR DID NOT STARTED AUTOMATICALLY AS IT SHOULD DO. IT MADE FOR SEVERAL SECONDS A METAL TO METAL NOISE BEFORE THE ENGINE FINALLY STARTED TO FUNTIONING AS USUAL. SEAMS LIKE THE ENGINE STARVED OF FUEL. SAME CAR EXCESSIVE VIBRATION ON THE DRIVER SIDE DOOR PANEL WHEN THE RADIO OR MUSIC IS ON. IT STOPS WHEN I HOLD WITH MY KNEE THA PANEL. *TR

Vehicle Speed Control
Filed Feb 9, 2010150 milesCA

2010 TOYOTA PRIUS, PURCHASED NOV. 2009. USING CRUISE CONTROL, THE CAR ACCELERATED QUICKLY ON IT'S OWN WHEN I ATTEMPTED TO CHANGE SPEED BY USING THE CRUISE CONTROL LEVER ON THE STEERING WHEEL. HAPPENED TWICE, THEN I STOPPED EXPERIMENTING FOR REASONS OF SAFETY. THE PROBLEM IS IDENTICAL TO THE ONE DESCRIBED BY STEVE WOSNIAK IN PUBLIC TWO WEEKS AGO--ONE THAT GOT A LOT OF PRESS. ACCELERATION STOPPED WHEN BRAKE PEDAL WAS TAPPED OR CRUISE CONTROL WAS TURNED OFF. *TR

Service Brakes, Hydraulic
Filed Feb 8, 20103,000 milesWI

REGARDING OUR 2010 TOYOTA PRIUS PURCHASED IN AUGUST OF 2009, WE HAVE EXPERIENCED BRAKING ISSUES IN TWO INSTANCES: 1) WHEN BRAKING FOR A STOP SIGN AND HIT A BUMP IN THE ROAD THE CAR SURGES FORWARD 2) WHEN BRAKING ON ICY SURFACE THE BRAKES SEEM TO LOCK UP CAUSING CONTROL PROBLEMS. IN SPEAKING WITH THE DEALER THEY INDICATED THAT THEY HAD KNOW KNOWLEDGE OF A FIX TO THE ISSUE AND AFTER SPEAKING WITH TOYOTA THEY GAVE US A RENTAL THAT WAS SUPPOSED TO HAVE COME OUT OF PRODUCTION AFTER THE SOFTWARE WAS FIXED TO CORRECT THE BRAKE PROBLEMS. WHILE DRIVING THE RENTAL WE EXPERIENCED THE SAME ISSUE WHILE BRAKING OVER A BUMP IN THE ROAD.

Service Brakes, Electric
Filed Feb 8, 20108,000 milesPA

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). [XXX] TO WHOM IT MAY CONCERN: I PURCHASED A PRIUS 2010 IN THE SUMMER OF 2009. I CALLED MY DEALER A WEEK AGO TO REPORT THAT I TOO HAD EXPERIENCED THE BRAKING ISSUE THAT WAS REPORTED ON THE NEWS. I WAS NOT SURE IF THE CAR WAS SKIDDING THE FIRST TIME I EXPERIENCED IT, I WAS GOING SLOWLY AND BRAKED OVER A SLIPPERY PATCH AND THE CAR LURCHED BEFORE BRAKING, BUT THEN IT HAPPENED AGAIN OVER A ROUGH SURFACE. WHEN I REPORTED THIS TO THE SERVICE DEPARTMENT OF MY DEALER, CONICELLI TOYOTA OF SPRINGFIELD, PA, I WAS TOLD THAT NO RECALL HAD BEEN ANNOUNCED, NO OTHER CONCERN OR CARE WAS GIVEN TO ME AT THAT TIME. I DID ASK FOR THE CONTACT INFORMATION OF THE COMPANY AND WAS GIVEN AN 800 NUMBER AND THE WEBSITE. I TRIED CALLING THE CUSTOMER SERVICE LINE OF TOYOTA TWICE TO REPORT MY EXPERIENCE, AND WAS ON HOLD FOR OVER 10 MINUTES BEFORE HANGING UP WITHOUT BEING ABLE TO LEAVE A MESSAGE. I CONTACTED MY DEALER AGAIN AND SPOKE WITH THE CUSTOMER RELATIONS MANAGER, I ASKED THAT THEY REPORT MY EXPERIENCE TO YOU AND THAT THEY WORK TO ADVOCATE FOR A SOLUTION FOR THE BRAKE ISSUE. I AM AWAITING A RESPONSE FROM THEM. I AGAIN TRIED THE 800 NUMBER WITHOUT SUCCESS AND THEN ACCESSED YOUR WEBSITE. I WAS UNABLE TO LOCATE A PLACE TO SEND OR POST MY COMMENT/CONCERN, SO I WROTE THIS LETTER. PLEASE ADD ME TO THE 210 COMPLAINTS REPORTED FOR THE PRIUS BRAKING PROBLEM. I AM DEEPLY CONCERNED THAT TOYOTA 'FIXED' THE PROBLEM ON THE PRO

Equipment
Filed Feb 8, 20104,200 milesWA

1) 2010 PRIUS IV: AFTER APPLYING THE BREAKS LIGHTLY, IF TRAVELING OVER A BUMP OR MAN-HOLE COVER OR PAINTED PAVEMENT STRIPE. 2) THE BREAKS DISENGAGE WHILE STILL BEING APPLIED, CAUSING THE VEHICLE TO PROGRESS WITHOUT ANY BREAKING. 3) AFTER TAKING THE CAR IN FOR SERVICE, I WAS TOLD THAT TOYOTA HAS NO FIX FOR THIS PROBLEM, AND THAT THEY ARE AWARE OF THE PROBLEM, AND WILL CONTACT ME WHEN A FIX IS AVAILABLE. I HAVEN'T HEARD ANYTHING BACK SO FAR.

Unknown or Other
Filed Feb 8, 20102,500 milesMN

MY 2010 TOYOTA PRIUS SEEMS TO LOSE BRAKING POWER WHENEVER I HIT A BUMP OR SLICK PATCH IN THE ROAD. NOT ONLY DO THE BRAKES SEEM COMPLETELY DISENGAGED, BUT THE CAR ACTUALLY FEELS LIKE IT ACCELERATES FORWARD. I'VE ADAPTED MY DRIVING, BUT ONLY AFTER I'D ENDED UP IN THE MIDDLE OF A COUPLE OF INTERSECTIONS BECAUSE THE CAR SHOT FORWARD WHILE I WAS OSTENSIBLY BRAKING. FORTUNATELY, I'VE NOT YET REAR ENDED ANYONE.

Service Brakes, Electric
Filed Feb 8, 20101,500 milesNJ

I OWN A 2010 PRIUS. I NOTICE THAT ON MANY OCCASIONS, THE WARNING LAMP ON THE DASHBOARD FOR THE ANTI-SKID SYSTEM COMES ON VERY EASILY, WHEN THE CAR IS NOT IN ANY DANGER WHATSOEVER OF SKIDDING, AND THAT IT SOMETIMES COMES ON WHEN THE CAR IS ACTUALLY AT A STOP. I HAVE ALSO NOTICED THAT WHEN DRIVING ON UNEVEN PAVEMENT, AT MODERATE SPEEDS OF ABOUT 30 MPH, THE BRAKES DO NOT FEEL RELIABLE, AND THAT SOMETIMES THEY FEEL VERY SLOPPY: SLOW TO REACT AND VERY SOFT IN THEIR IMPACT. I HAVE BEEN DRIVING EARLIER MODEL PRIUS CARS FOR SEVERAL YEARS AND DID NOT NOTICE THIS SAME PROBLEM BEFORE I STARTED DRIVING MY 2010 PRIUS. I AM NOT CONFIDENT ABOUT THE BRAKE SYSTEM AND FEEL RELUCTANT TO DRIVE THE CAR, EXCEPT AT VERY LOW SPEEDS.

Service Brakes, Electric
Filed Feb 8, 201050 milesCO

PURCHASED 2010 PRIUS V APPORX. MID-JUNE. DRVING IN FIRST WK OF OWNERSHIP, OBSERVED BREAK PROBLEM. VEHCILE HAD APPROX. 50 MILES ON. DRINING 25-30 MPH ON STRAIGHT, SMOOTH, BLACKTOP ROAD ON A SUNNY, NICE DAY. A CAR BACKED OUT OF A 45 DEG PARKING SPOT WITHOUT WARNING, I HAD TO SLAMP ON BREAKS AT THE SAME TIME THE GAS/ELECTRIC MOTORS WERE SWITCHING. THE BREAK PEDAL LOST FEELING THAT IT HAD PRESSURE UNTIL I PUSHED THE BREAK PEDAL ANOTHER 2 INCHES MORE TO FEEL PRESSURE AND THAT THE BREAKS WERE GRABBING. I DID NOT REPORT THIS IN JUNE, DUE TO I THOUGHT I WAS IMAGINING THINGS DUE TO THE EMERGENCY STOP TOOK MY ATTENTION TO SOME DEGREE. I WAS A SERVICE MANAGER FOR CHRYSLER YEARS AGO, SO I AM VERY FAMILIAR WITH VEHCILE MECHANICAL SYSTEMS AND I HAVE PURCHSED APPROXIMATELY 25 NEW VEHCILES IN MY LIFETIME.

Traction Control System
Filed Feb 8, 2010400 milesNJ

NEW 2010 TOYOTA PRIUS BRAKES FAIL BRIEFLY WHEN CAR PASSES OVER BUMPY SURFACES AT LOW SPEED. THIS FEELS LIKE A SURGING FORWARD, OR SOMETIMES AS IF THE CAR HAS BEEN BUMPED FROM BEHIND. NO CORRECTIVE MEASURES YET BEING OFFERED. CAR PURCHASED 1/7/10.

Unknown or Other
Filed Feb 8, 201056 milesIL

WHILE BRAKING AND ON UNEVEN SUFRACE BRAKES FEEL LIKE THEY HAVE SROPPED WORKING AND THEN LATER CATCH, VEHICLE SEEMS TO ACTUALLY SPEED UP. IT OCCURES AT LEASE 1+ A DAY DEPENDING ON WHERE I AM DRIVING AND OR WEATHER CONDITIOND. SPEED DOSN'T ALWAYS MATTER, AS IF COMING OFF EXPRESSWAY AND BRAKING, SPEEDS CAN BE 55MPH AND IT STILL HAPPENS. LUCKILY I HAVE NOT HIT ANY THING YET.

Service Brakes, Electric
Filed Feb 8, 20105,000 milesNY

THE BRAKES ON MY 2010 PRIUS DID NOT ENGAGE TWO TIMES WHILE DRIVING IN SNOWY CONDITIONS THIS WINTER. I ALMOST CRASHED INTO A CAR BOTH TIMES.

Unknown or Other
Filed Feb 8, 20105,000 milesPA

BRAKES DISENGAGE MOMENTARILY WHEN BRAKING ON A ROUGH OR RIPPLED SURFACE. IT GIVES THE FEELING THE VEHICLE IS BEING ACCELERATED. UNCONTROLLED TRAVEL DISTANCE CAN BE LENGTHLY. I HAVE EXPERIENCED FOUR SUCH INSTANCES.

Service Brakes, Electric
Filed Feb 8, 2010NY

THE BRAKES ON MY PRIUS HAVE FAILED NUMEROUS TIMES OVER 7 MONTHS IN BOTH CITY AND RURAL DRIVING CONDITIONS. WHEN BRAKE FAILURE OCCURS, THE PRIUS BRAKES NOT ONLY DISENGAGE (FAIL) BUT THE CAR SEEMS TO LUNGE FORWARD. IT'S AS IF I AM BRAKING WITH MY FOOT ON THE GAS PEDAL AND THEN LET UP ON THE BRAKE WHILE THE GAS PEDAL IS STILL DEPRESSED. IT IS NOT A SAFE VEHICLE. I HAVE GREAT CONCERN FOR MY SAFETY AND THE SAFETY OF MY FAMILY AND OTHERS, PARTICULARLY PEDESTRIAN SAFETY AT INTERSECTIONS.

Service Brakes, Hydraulic
Filed Feb 8, 20105,100 milesRI

I WAS DRIVING DOWN A HILL THAT HAS A SLIGHTLY UNEVEN SURFACE AND WAS A BIT ICY AND WHEN APPLYING THE BRAKE IN MY PRIUS, MY CAR SPED UP SLIGHTLY WHEN IT HIT THE UNEVEN SURFACE AND SEEMINGLY JUMPED FASTER BEFORE THE BRAKES KICKED IN AND BROUGHT MY CAR TO A STOP. THIS HAS HAPPENED TWICE ON DIFFERENT ROADS, BOTH OF THE ROAD SURFACES BEING SLIGHTLY UNEVEN. NOTHING HAS BEEN DONE TO CORRECT THIS PROBLEM, WHEN I CALLED TOYOTA THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO.

Service Brakes, Hydraulic
Filed Feb 8, 20107,500 milesWA

2010 TOYOTA PRIUS BRAKING PROBLEM. GOING DOWN STEEP LONG HILL, WITH ROUGH SURFACE, WE ENCOUNTER THIS PROBLEM 1 OR 2 TIMES A WEEK, REPEATEDLY. IT FEELS LIKE WE ARE "FLYING" DOWN THE HILL BRIEFLY, OUT OF CONTROL, WHILE IN FACT, WE ARE GOING APPROXIMATELY 15 MILES PER HOUR AND ARE APPLYING THE BRAKE IN THE SAME MANNER AS ALWAYS. THIS IS VERY SCARY, AS THE HILL HAS A HUGE DEEP RAVINE ON ONE SIDE, AND A HIGH CLIFF ON THE OTHER SIDE, AND A CLIFF OFF A BEACH INTO THE SALT WATER AT THE BOTTOM OF THE HILL. THE ROAD IS VERY NARROW, WITH 2 VEHICLES GOING UP AND DOWN ONLY ABLE TO PASS AT SELECTED POSITIONS, OTHERWISE, ONE LANE TRAFFIC. PLEASE DEMAND THAT TOYOTA RECALL THIS VEHICLE, AND REPLACE THE SOFTWARE THAT CONTROLS THE BRAKING SYSTEM. I UNDERSTAND FROM THE NEWS THAT THEY HAVE THIS FIX IN PLACE ON NEW CARS SINCE LAST MONTH. PLEASE RECALL THIS VEHICLE ASAP! MY VEHICLE NUMBER IS [XXX] PRODUCTION DATE 6/09. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Service Brakes, Hydraulic
Filed Feb 8, 20102,500 milesGA

DEAR SIR, I WOULD LIKE TO BRING A PROBLEM TO YOUR ATTENTION. I PURCHASED A 2010 TOYOTA PRIUS, VIN# [XXX] , IN JUNE 2009. THE PROBLEM IS NOT THE BRAKE PROBLEM BEING DESCRIBED IN THE PREDICTED RECALL. MY PROBLEM IS AS FOLLOWS: WHEN THE VEHICLE IS DRIVEN AND THEN PARKED (SHUT DOWN ) AND STARTED AGAIN, THE BRAKES WILL LOCK UP AT THE SLIGHTEST PRESSURE ON THE BRAKE PEDAL. WHEN STARTING OUT OF A PARKING SPOT, EITHER FORWARD OR BACKWARD, THE SLIGHTEST TOUCH OF THE BRAKE PEDAL WILL LOCK THE BRAKES AND STAND THE CAR ON IT'S NOSE. I HAVE FOUND THAT IF THE PROBLEM OCCURS, I CAN EITHER STOP THE VEHICLE ( SHUT OFF WITH THE START BUTTON ) OR HOLD DOWN HARD ON THE PEDAL FOR 10 TO 20 SECONDS, THE BRAKES PERFORM NORMALLY. I RETURNED THE VEHICLE TO THE DEALER IN AUGUST 2009 FOR AN OIL CHANGE AND REPORTED THE PROBLEM, BUT THE SERVICE DEPARTMENT DISMISSED THE COMPLAINT AS 'COULD NOT DUPLICATE THE COMPLAINT' EVEN THOUGH I EXPLAINED THAT IT DID NOT OCCUR EVERY TIME. I CAN NOT CONNECT THE PROBLEM WITH ANY PARTICULAR SITUATION. IT CAN OCCUR WITH NORMAL DRIVING OR IN ECO MODE. I FEEL IT IS AN ANNOYANCE MORE THAN ANYTHING ELSE, BUT COULD POSE A PROBLEM IN CERTAIN CIRCUMSTANCES. I WILL GLADLY ANSWER ANY QUESTIONS YOU MAY HAVE REGARDING THIS PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Service Brakes, Hydraulic
Filed Feb 8, 2010500 milesTX

MY 2010 TOYOTA PRIUS BRAKES FAIL BRIEFLY (1-2 SECONDS) WHEN BRAKING AT LOW SPEEDS AND DRIVING OVER A POTHOLE, SPEED BUMP, OR MANHOLE, ESPECIALLY ON WET ROADS. BRAKES RESUME APPROPRIATELY WHEN BRAKE PEDAL IS PRESSED AGAIN OR PRESSED IN HARDER. I FIRST NOTICED THIS DURING THE FIRST MONTH I OWNED THE CAR (AUGUST 2009). THIS HAPPENS TO ME ABOUT ONCE EVERY TWO WEEKS. NOTHING SO FAR HAS BEEN DONE TO CORRECT THE PROBLEM.

Service Brakes, Hydraulic
Filed Feb 8, 2010180 milesIL

I HAVE EXPERIENCE A PROBLEM WITH MY 2010 PRIUS, WHILE TURNING RIGHT ON TO ANOTHER STREET TRAVELING AROUND 20 MPH, I PRESS ON THE BRAKES TO DOWN SLIGHTLY WHEN SUDDENLY THE CAR ACCELERATED VERY FAST, I PRESSED ON BRAKE HARDER AND IT STOP THIS ACCELERATION. LATER I HAD 2 PROBLEMS AT THE SAME INTERSECTION, # 1: I TURNED RIGHT INTO THE STREET TO MY RIGHT AND I NOTICED MY BRAKES HESITATED FOR ABOUT 1 OR 2 SECONDS, I THEN CONTINUED WITHOUT A PROBLEM. # 2: I TURNED RIGHT AT THE SAME INTERSECTION WITH THE BRAKES ON TO SLOW ME DOWN, WHEN THE CAR SEEMED TO ACCELERATE SLIGHTLY WITHOUT MY FOOT ON THE GAS PEDAL. THERE ARE MANY SMALL POT HOLES AT THE INTERSECTION .

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Toyota Prius → · Every Prius year → · How the figures are calculated →