I TOOK MY 2010 TOYOTA PRIUS IN FOR THE RECALLS AND IT STILL HAS THE SAME ACCELERATION PROBLEM. *TR
2010 Toyota Prius complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
DRIVING 2010 TOYOTA PRIUS. SEEMED TO HAVE 'SKIPPED' FORWARD WHILE GENTLE BRAKING OVER BUMPY ROAD (SMALL BUMPS). CAR HAD ALLEGEDLY HAD ELECTRIC REPAIR TO ABS FOR THE PRIUS, HOWEVER; WILL TAKE TO ANOTHER DEALER TO CONFIRM. I REALIZE THERE ARE PRIVACY CONCERNS AS AN OWNER, AND I'M NOT LOOKING TO PUT EMPHASIS ON MYSELF, HOWEVER; AFTER SUPPOSED REPAIRS TO THE BRAKE SYSTEM I AM WORRIED THAT THE ELECTRONIC UPDATE TO THE PRIUS 2010 WAS NOT SUFFICIENT. THE SLIGHT 'JOLT' THAT I FELT MADE ME THINK INITIALLY I WAS BUMPED IN THE BACK OF MY CAR. THANKS AGAIN FOR INVESTIGATING THIS. *TR
TOYOTA PRIUS 2010 ABS SOFTWARE UPDATE DOES NOT FIX THE ISSUE - ABS TURNS OFF AND VEHICLE ACCELERATES WHEN BRAKING AND I HIT A BUMP - SOFTWARE UPDATE WAS PERFORMED ON 2/12/2010. *TR
2010 TOYOTA PRIUS CRUISE CONTROL CAUSED UNINTENDED ACCELERATION WHEN RE-ENGAGED. AFTER DISENGAGING CRUISE CONTROL SET TO 65 AND COASTING AT 50 FOR A WHILE WHEN THE CRUISE CONTROL WAS RE-ENGAGED THE VEHICLE RESUMED IN EXCESS OF 70 MPH BEFORE I DISABLED CRUISE CONTROL. DATE OF INCIDENT IS APPROXIMATE. I DIDN'T THINK MUCH OF THE FAILURE AT THE TIME OTHER THAN THAT THE CRUISE CONTROL WAS BEHAVING ODDLY (I HAVE AVOIDED CRUISE CONTROL ON THIS CAR SINCE). IN LIGHT OF THE CURRENT INVESTIGATION I THOUGHT I WOULD SUBMIT A REPORT. *TR
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE VEHICLE ACCELERATED ON ITS OWN WHILE DRIVING 30 MPH, WHEN THE CONTACT ATTEMPTED TO STOP AT AN INTERSECTION. THE FAILURE OCCURRED SIX TIMES. THE DRIVER STATED THAT WHEN THE FAILURE OCCURRED THEY WERE UNABLE TO STOP THE VEHICLE. THE TOYOTA DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE HAS OCCURRED FOR OVER 9 MONTHS. THE CONTACT HAS NOT RECEIVED A RECALL NOTICE FROM THE DEALER BUT SHE IS AWARE OF AN EXISTING RECALL. THE FAILURE MILEAGE WAS 2,500. THE CURRENT MILEAGE WAS 5,500.
LETTER FROM ATTORNEY GENERAL CONCERNED ABOUT THE 2010 TOYOTA PRIUS ANTI-LOCK BRAKE ISSUE*CW THE ATTORNEY GENERAL WAS VERY PLEASE THAT NHTSA IS INVESTIGATING THE MATTER. THE ATTORNEY GENERAL REQUESTED THAT NHTSA ANSWER SEVERAL QUESTIONS. *JB UPDATED 03/10/10
MY VEHICLE SURGED FORWARD WHILE I APPLIED THE BRAKE AND WAS TRAVELING OVER A SMALL PATCH OF ROUGH SURFACE. IT FELT LIKE THE GAS PEDAL HAD BEEN STOMPED, BUT I WAS ONLY USING THE BRAKES. *TR
WE BOUGHT A 2010 TOYOTA PRIUS II IN 7/2009. WE HAVE ON MULTIPLE OCCASIONS EXPERIENCED A BRIEF ACCELERATION OF THE CAR WHEN OUR FOOT IS APPLYING THE BRAKE PEDAL TO TRY AND SLOW DOWN. MOST OF THESE OCCASIONS HAVE HAPPENED WHEN GOING OVER BUMPS AND OFTEN WHEN TURNING A CORNER. WE DID HAVE THE SOFTWARE UPGRADE THAT WAS RECOMMENDED BY THE RECALL JUST 2 WEEKS AGO. STILL, MY WIFE EXPERIENCED THE SAME PROBLEM AGAIN WHEN COMING HOME IN THE CAR A FEW DAYS AGO. IT HAS HAPPENED IN TOTAL ABOUT 5 TIMES SINCE WE BOUGHT THE CAR IN 7/09 AND HAVE DRIVEN ABOUT 10,000 MILES. ON ONE OCCASION LAST YEAR I ALMOST LOST CONTROL OF THE CAR GOING AROUND A CURVE BECAUSE OF THE ACCELERATION. I DON'T THINK THIS IS SIMPLY A BRAKE ISSUE, THE CAR ACTUALLY SEEMS TO ACCELERATE BRIEFLY. *TR
HAD THE RECALL WORK DONE ON MY 2010 PRIUS LAST WEEK, AND THE PROBLEM (SURGE WHEN BRAKING OVER POTHOLE, RR TRACKS, ETC) HAS NOW HAPPENED TWICE SINCE THEN. I JUST SPOKE TO THE SERVICE DEPARTMENT AT PARKWAY TOYOTA IN ENGLEWOOD CLIFFS, WHO TOLD ME THAT, WHILE THE RECALL FIX WOULD LESSEN THE "SURGE" PROBLEM, IT WOULD NEVER TOTALLY GO AWAY BECAUSE OF THE BRAKING SYSTEM ITSELF. SHOULDN'T THIS HAVE BEEN EXPLAINED TO ME, BY TOYOTA INC, OR PARKWAY? THIS IS STILL A VERY DISCONCERTING FEELING. THOUGHT THE RECALL WAS A TOTAL FIX, NOT A PARTIAL ONE. *TR
I EXPERIENCE THE BRAKE FAILURE ON PRIUS 2010, I TOOK THE CAR IN THE DEALER TO FIX IT BUT DEALER TOLD ME THAT THE FIRMWARE ALREADY UP TO DATE ON MY CAR. *TR
SEEMS TO NOT ALWAYS "CATCH" WHEN I PUT IT IN "PARK." HAD ONE INCIDENT IN WHICH CAR ROLLED AS I GOT OUT OF IT AND I BELIEVE I DID INDEED PUSH THE "PARK" BUTTON. HAVE HAD SEVERAL OTHER INCIDENTS IN WHICH I KNOW I PUSHED THE "PARK" BUTTON AND THE CAR BEGAN TO ROLL UNTIL I PUSHED THE BUTTON AGAIN. *TR
1. ON FRIDAY, FEBRUARY 26TH, 2010 I HAD MY 2010 PRIUS "FIXED" AT A TOYOTA DEALERSHIP FOR THE BRAKE/ACCELERATION RECALL. I HAD EXPERIENCED BRAKING/ACCELERATION ISSUES ONLY 3 TIMES IN 5 MONTHS OF OWNING THE VEHICLE BEFORE HAVING IT RECALLED. 2. IN THE LAST 2 DAYS I HAVE EXPERIENCED THE BRAKING/ACCELERATION PROBLEM TWICE. THE PROBLEM SEEMS TO HAVE GOTTEN WORSE. ESSENTIALLY WHAT OCCURS IS A SUDDEN JERKING FORWARD OF THE CAR, WHETHER OR NOT THE BRAKING SYSTEM IS DEPRESSED, TYPICALLY WHEN GOING OVER ROUGH TERRAIN OR UNEVEN PAVEMENT. I OCCURRED BOTH TIMES AT RELATIVELY LOW SPEEDS BETWEEN 10-20 MILES AN HOUR AND THE ACCELERATION LASTED ONLY A SECOND OR 2, BUT IS VERY ALARMING, ESPECIALLY IF A CAR IS IN FRONT OF YOU. *TR
I TOOK MY 2010 TOYOTA PRIUS INTO THE DEALER TO FIX THE BRAKING PROBLEM; HOWEVER, I AM STILL EXPERIENCING THE PROBLEM ON A DAILY BASIS. I CALLED THE DEALERSHIP, AND THEY WERE UNCERTAIN AS HOW TO HELP. I'M VERY CONCERNED THAT I WILL CRASH INTO SOMEONE OR GO THROUGH AN INTERSECTION BECAUSE OF THE RELEASE OF THE BRAKE. *TR
I OWN A 2010 TOYOTA PRIUS AND HAVE HAD MY CAR IN FOR SERVICE TO ADDRESS THE BRAKE RECALL. HOWEVER, TODAY I DROVE OVER A POTHOLE AND THE SYMPTOM OF THE RECALL (LOSS OF BRAKING POWER) OCCURRED. THIS HAS HAPPENED ONE OTHER TIME IN THE PAST FEW DAYS SINCE I HAVE BROUGHT MY CAR IN FOR THE RECALL SERVICE. THE SERVICE APPEARS NOT TO HAVE ADDRESSED THE PROBLEM. *TR
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE DRIVER STATED THAT SHE RECENTLY HAD A RECALL REPAIR PERFORMED ON HER VEHICLE FOR THE ACCELERATION; HOWEVER, SHE CONTINUED TO EXPERIENCE THE IDENTICAL FAILURE. WHEN SHE DROVE OVER A BUMP IN THE ROAD, THE VEHICLE ACCELERATED ON IT'S OWN. SHE CALLED THE SERVICE MANAGER AND SHE IS WAITING FOR A RETURN CALL FROM HIM. THE FAILURE MILEAGE WAS 500. THE CURRENT MILEAGE WAS 8,000.
S10 APPROPRIATE HANDLING RE BRAKING PROBLEMS EXPERIENCE BY AN OWNER OF A 2010 TOYOTA PRIUS. *KB THE CONSUMER STATED HE EXPERIENCED INCONSISTENT BRAKING WHILE DRIVING ON WET, BUMPY ROADS WHICH REQUIRED EXTRA VIGILANCE AS THE FEEL OF THE BRAKES WOULD OFTEN CHANGE. THE CONSUMER ALSO STATED THE PROBLEM WAS ALSO EVIDENT WHILE IN REVERSE. UNFORTUNATELY, THE VEHICLE DID NOT STOP WHILE IN REVERSE AND HIT ANOTHER CAR. THE CONSUMER'S VEHICLE AS WELL AS THE OTHER VEHICLE WERE DAMAGED. THE CONSUMER STATED HIS VEHICLE IS CURRENTLY AT THE DEALERSHIP RECEIVING THE SOFTWARE UPGRADE TO SUPPOSEDLY ADDRESS THE BRAKING PROBLEM. *JB
LEASED A TOYOTA PRIUS 2010. 2 WEEKS LATER THE CHECK ENGINE LIGHT KEPT ON COMING IN FOR NO REASON. *TR
DRIVING MY 2010 PRIUS TOWARDS A TRAFFIC LIGHT. LIGHT TURNS FROM ORANGE TO RED AND I BRAKE IN PLENTY OF TIME. SMALL POTHOLE JUST AS I STOP MAKES THE CAR'S BRAKE "SLIP" AND I SHOOT FORWARD SEVERAL FEET. I NOW UNDERSTAND WHAT THE BRAKING PROBLEM IS PEOPLE HAVE BEEN TALKING ABOUT. *TR
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS STOPPED THE VEHICLE AND THEN NOTICED THAT THE ENGINE WOULD SUDDENLY SURGE WITHOUT WARNING UNTIL THE VEHICLE WAS TURNED OFF. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 4700.
BRAKE FAILURE WHEN DRIVING AT SLOW SPEEDS OVER BUMPY SURFACE. 2010 TOYOTA PRIUS. *TR
WHILE BRAKING ON A SHORT HILL WITH UNEVEN PAVEMENT SURFACE VEHICLE BRAKES FAILED MOMENTARILY AND THEN TOOK HOLD AS I PRESSED HARDER ON THE PEDAL. THIS OCCURRED 3 TIMES ON THE SAME HILL. *TR
I HAVE A 2010 TOYOTA PRIUS. WHEN DEPRESSING THE BRAKE PEDAL WITH PRESSURE, IT GOES ALL THE WAY TO THE FLOOR AND THE WARNING LIGHT THAT YOU ARE SKIDDING ILLUMINATES. I HAVE ONLY TESTED THIS AT TRAFFIC LIGHTS AND NOT WHILE MOVING. I HAD THE PRIUS IN FOR AN OIL CHANGE IN GASTONIA, NC AND THEY SAID THEY FIXED THE PROBLEM BUT IT STILL HAPPENS. *TR
WE BOUGHT A 2010 PRIUS LAST JULY. SINCE BUYING THE PRIUS WE HAVE HAD THE BRAKES COMPLETELY STOP WORKING, DURING BRAKING AFTER DRIVING OVER A SMALL BUMPS (MANHOLE COVER, DISTURBED PAVEMENT, SMALL POTHOLE). THIS HAS NOW HAPPENED AROUND 10 TIMES. FORTUNATELY, AFTER COMPLETELY RELEASING THE BRAKES WOULD AGAIN BRAKE AFTER APPLYING INCREASED PRESSURE ON THE BRAKE PEDAL. MOST RECENTLY THE BRAKING FAILURE OCCURRED THE DAY IMMEDIATELY FOLLOWING HAVING THE 'BRAKE RECALL" MAINTENANCE PERFORMED BY TOYOTA TO CORRECT THE BRAKING PROBLEM. THE "FIX" IS OBVIOUSLY NOT CORRECTING THE PROBLEM. THIS IS A MAJOR SAFETY CONCERN. THE BRAKES ONCE GAVE OUT WHILE APPROACHING A PEDESTRIAN IN A CROSSWALK. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED OR WORSE. PLEASE HELP. WHAT SHOULD I DO NOW? *TR
2010 PRIUS BRAKES. AFTER MY FIRST COMPLAINT AND ALL THE NEWS ON THIS PROBLEM I HAVE BEEN PAYING CLOSE ATTENTION AND AS I FIRST THOUGHT THE CAR DOES NOT JUST LOOSE BRAKING IT ACTUALLY ACCELERATES. WHEN BRAKING OVER ROUGH SURFACES OR POTHOLES AND YOUR FOOT ON THE BRAKE PEDAL YOU FEEL THE CAR SPEED UP FOR MAYBE ONE OR TWO SECONDS. SO FAR I HAVE BEEN ABLE TO STOP OK. I QUICKLY LET OFF THE BRAKE PEDAL AND REAPPLY THEM AND EVERYTHING STOPS FINE. I GET NO WARNING LIGHTS OR ALARMS AND NEVER KNOW WHEN IT MIGHT HAPPEN. STOPPING OVER THE SAME SURFACE THE NEXT DAY MAY NOT PRODUCE THE SAME RESULTS, PRETTY RANDOM PROBLEM. *TR
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING IN REVERSE OUT OF THE GARAGE HE EXPERIENCED AN UNINTENDED ACCELERATION AT LEAST THREE TIMES WITHIN A MONTH. ALSO WHEN HE WAS DRIVING AT 5 MPH AND COMING TO A STOP, THE VEHICLE LUNGED FORWARD AND AS HE JAMMED HIS FOOT HARDER ON THE BRAKES, THE VEHICLE KEPT GOING . THE VEHICLE WAS TAKEN TO THE DEALER ON TWO OCCASIONS; HOWEVER, DURING A TEST DRIVE THEY WERE UNABLE TO DUPLICATE, DIAGNOSE OR REPAIR THE FAILURE. THE TOYOTA MANUFACTURER HAS NOT BEEN CALLED. THE FAILURE MILEAGE WAS 1,700.
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS HYBRID. HE STATED THAT WHEN THE GASOLINE ENGINE WAS ENGAGED IN ANY GEAR, INCLUDING THE PARK POSITION, THE VEHICLE WOULD SURGE. HE ALSO STATED THAT UPON TURNING THE GASOLINE ENGINE OFF, THE VEHICLE WOULD MOMENTARILY ROLL BACKWARDS. THIS WOULD OFTEN OCCUR WHILE ANY ELECTRICAL COMPONENT OF THE VEHICLE WAS UTILIZED, TO INCLUDE THE HEATER, DEFROST AND RADIO. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY COULD NOT DUPLICATE THE FAILURE. THE DEALER STATED THAT THE VEHICLE WAS OPERATING AS IT WAS DESIGNED. THERE WERE NO REPAIRS MADE TO THE VEHICLE TO DATE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 1,398.
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT AS SHE WAS COMING TO A STOP AND THE ROAD WAS WET WHEN THERE WAS GRAVEL ON THE ROAD THE BRAKES WOULD NOT ENGAGE WHILE BEING DEPRESSED. THE VEHICLE LUNGED FORWARD AND HIT THE CURB A COUPLE OF TIMES. WHEN DRIVING AT A HIGH SPEED AND SLOWING DOWN THE BRAKES DID NOT HOLD AND A CRASH ALMOST OCCURRED. THE CONTACT STATED THAT ON SEVERAL OCCASIONS BRAKE FAILURE OCCURRED SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE WAS NOT RELATED TO THE BRAKES BUT HOW SHE DROVE THE VEHICLE. THE TOYOTA MANUFACTURER HAVE NOT BEEN CALLED FOR THE FAILURE. THE FAILURE MILEAGE WAS 14,905.
MY 2010 PRIUS HYBRID ACCELERATES FROM ELECTRIC TO FUEL MODE ON ITS OWN. I HAVE TAKEN IT TO TOYOTA DEALERSHIP 2 TIMES FOR PROBLEM. TOYOTA SERVICEMEN STATES IT WILL OCCASIONALLY DO THAT DEPENDING ON THE MODE THE VEHICLE IS IN. I FIND IT TO BE VERY DANGEROUS AS I DO NOT HAVE CONTROL WHEN IT WILL HAPPENS. SERVICEMEN ALSO SAID THAT IS WHY THERE IS AN ALARM BEEPING TO LET DRIVER KNOW IT IS BACKING UP. THAT DOES NOT MAKE SENSE THE ALRM IS NOT GOING TO CONTROL THE MODE THE VEHICLE IS IN. IT IS A SAFETY ISSUE SEVERAL TIMES I HAVE ALMOST HIT OTHER VEHICLES OR PEDESTRIANS WHEN BACKING UP. I NOW TRY NOT TO USE REVERSE TO AVOID A POSSIBLE ACCIDENT. PLEASE LET ME KNOW IF OTHER VEHICLES HAVE SIMILAR PROBLEMS. *TR
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I NEED TO BRING OUR 2010 PRIUS BACK-IN. THE LAST TIME [XXX] WITH A "Y" WORKED ON THE RATTLE IN THE DASH. HE WAS ABLE TO FIX THAT BUT NOW ONLY IN THE COOL MORNINGS THERE IS A POPPING SOUND COMING FROM THE DASH. PLEASE CONTACT ME AS TO WHEN HE CAN WORK ON IT AGAIN. IT IS VERY IMPORTANT THAT IT BE DONE FIRST THING IN THE AM. CAR NEEDS TO BE COOL! I AM SURE IF LEFT IN THE SUN IT WILL NOT DO IT. IF NEEDED I CAN BRING CAR IN FIRST TO SHOW PROBLEM AND CAR CAN STAY OVER NIGHT AGAIN IF NEED. I KNOW TOYOTA HAS A QUALITY PROBLEM IN THIS AREA, I WILL REPORT IT TO TOYOTA MFG.& DOT UNDER OTHER. LOOKS LIKE OTHER PRIUS HAVE THIS SAME PROBLEM... [XXX]2010 TOYOTA PRIUS [XXX] COLOR: BLIZZARD PEARL SELLING DEALER: [XXX] *TR
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE DRIVER STATED THAT SHE WAS TRAVELING 35 MPH WHEN SHE SWITCHED LANES. WHEN SHE APPLIED THE BRAKES AND THE VEHICLE STARTED TO STOP BUT THEN IT LUNGED FORWARD AND ACCELERATED ON IT'S OWN WHILE HER FOOT WAS ON THE BRAKE PEDAL. THE DRIVER STATED THAT THE VEHICLE THEN CAME TO A STOP AFTER HER FOOT REMAINED ON THE BRAKE PEDAL. THE DRIVER DID NOTIFY THE DEALER OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 10,000.
DURING THE FIRST 5 MINUTES OF OPERATION IN THE MORNING THE CAR RPM INCREASES AND THE SPEED OF THE CAR INCREASES. AT FIRST I THOUGHT I HAD MY FOOT ON THE ACCELERATOR BUT AFTER SEVERAL MORNINGS OF RECREATING THE EVENT MY FOOT WAS NOT NEAR THE PEDAL. BOTH DRIVERS OF THE CAR EXPERIENCED THE SAME EVENT. *TR
AT 08:00 WHILE PARKED & IN READY MODE MY PRIUS V-AT SHIFTER WOULD NOT PHYSICALLY MOVE OUT OF PARK. *TR
I HAVE A 2010 TOYOTA PRIUS MODEL V WITH THE ADVANCED TECHNOLOGY OPTION INCLUDING PCS (PRE-COLLISION SYSTEM) SYSTEM. TWICE IN THE LAST 6 WEEKS THE PCS SYSTEM HAS TRIGGERED WHILE I HAVE BEEN DRIVING. AT THIS TIME I DID NOT HAVE THE RADAR CONTROLLED CRUISE CONTROL ON OR ENGAGED. BOTH TIMES, THE SEATBELTS RAPIDLY RETRACTED THE CAR STARTED BRAKING RAPIDLY AND BEEPING AGGRESSIVELY. BOTH TIMES AFTER WHAT SEEMED LIKE 3-5 SECONDS THE CAR RETURNED TO NORMAL DRIVING. BOTH TIMES I WAS DRIVING AT NIGHT AT SPEEDS BETWEEN 35 AND 55 MPH. BOTH TIMES DUE TO THE RAPID SEATBELT/SHOULDER BELT RETRACTION MY LEFT ARM AND CHEST WAS HURT. THE PAIN LASTS ABOUT A WEEK, SO THERE WAS A SERIOUS BRUISE WHICH WOULD HAVE BEEN OK IF THERE WAS REALLY A CRASH SITUATION. BOTH TIMES THERE WAS NO ONE IN FRONT OF ME. ONCE THERE WAS SOMEONE BEHIND ME WHO ALMOST CRASHED INTO ME BECAUSE OF THE RAPID BRAKING. *TR
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) FEBRUARY 15, 2010 AT 3:29 PM I SPOKE TO [XXX] AT TOYOTA 1-800-331-4331 ABOUT PROBLEMS I'VE EXPERIENCED WITH MY 2010 PRIUS. I TOLD HER ABOUT THE CRUISE CONTROL DANGER, WHERE THE CAR HAD BEEN GOING ALONG NICELY ON CRUISE, BUT SUDDENLY RAPIDLY ACCELERATED WHEN, ON AUGUST 11, 2009, I WAS ON THE TRIP BETWEEN NEW JERSEY AND ILLINOIS COMING THROUGH THE TENNESSEE/KENTUCKY AREA. I HAD BEEN TRAVELING AT ABOUT 65MPH ON CRUISE AND IT RAPIDLY ACCELERATED TO OVER 80MPH AND I PANICKED WHILE TRYING TO GET IT TO SLOW DOWN. I TRIED SLOWING IT DOWN USING THE CRUISE BUTTON, THEN DEPRESSED THE CRUISE OFF BUTTON. DIDN'T WORK. IT DID NOT RESPOND IMMEDIATELY TO THE BRAKE UNTIL I BRAKED REALLY HARD. THEREFORE, MY DRIVING IT WAS SEVERELY LIMITED TO DRIVING AT VERY LOW SPEEDS IN TOWN. OTHER UNINTENDED ACCELERATION HAS OCCURRED EVEN WHEN NOT USING THE CRUISE. THE CAR BOLTED FORWARD NUMEROUS TIMES ON A BUMPY SECTION OF ROAD ON MY ROUTE HOME FROM WORK; IT HAPPENED OFTEN ENOUGH THERE THAT I COMPENSATED BY TAKING A DIFFERENT ROUTE. EFFORTS TO STOP THE FORWARD LUNGE INCLUDED BRAKING WITH NO RESPONSE, USING THE KNOB TO SHIFT TO A DIFFERENT SETTING, AND SCRAMBLING TO FIND THE [XXX] BUTTON TO PRESS PARK. SOMETHING FINALLY STOPPED IT, BUT I DON'T KNOW WHAT. THE NEXT SCARE OCCURRED AFTER IT SNOWED. I DROVE SLOWLY ON THE PLOWED ROAD, BUT WHEN THE CAR ENCOUNTERED SNOWY LUMPS IT RAPIDLY ACCELERATED LUNGING FORWARD AGAIN. MY AT
25 JANUARY 2010, CORNER OF RUFUS ALLEN AND HWY. 50 SOUTH LAKE TAHOE, CALIFORNIA, 96150, AT APPROXIMATELY 1630 LOCAL. ROAD CONDITIONS MOSTLY DRY 65% / 35% THIN PATCHY ICE, SMOOTH SURFACE NO POTHOLES. APPLIED BRAKES CAR LURCHED FORWARD, MOMENTARY LOSS OF BRAKES UNTIL MORE FIRM BRAKE APPLICATION WAS APPLIED UNTIL BRAKING SYSTEM RESPONDED AND CAR STOPPED SHORT OF INTERSECTION, NO TRAFFIC VIOLATION, INCIDENT OF DAMAGE. *TR
TL*THE CONTACT HAS A 2010 TOYOTA PRIUS. A CRASH OCCURRED WHEN THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT STATED THAT HE APPLIED PRESSURE TO THE BRAKE PEDAL TO NO AVAIL. THE VEHICLE WAS TRAVELING 15 MPH AT THE TIME OF THE FAILURE. THE WEATHER CONDITIONS WERE A FACTOR AND THE ROAD WAS COVERED WITH SNOW AND ICE AT THE TIME. THE CURRENT AND FAILURE MILEAGE WAS 8,000. UPDATED 06/28/10*JB
2010 TOYOTA PRIUS; WHEN SHIFTING INTO REVERSE IS SPORADICALLY DIFFICULT TO CONTROL ACCELERATION. LIFTING MY FOOT OFF THE BRAKE A TINY AMOUNT CAUSES THE CAR TO FEEL LIKE IT IS "SURGING" BACKWARD. THE CAR IS CONTROLLABLE, BUT IT IS A VERY DIFFERENT EXPERIENCE FROM BEING IN REVERSE MOST OF THE TIME. SHIFTING TO PARK AND BACK TO REVERSE SEEMS TO MAKE IT GO AWAY. THIS HAS HAPPENED TO ME 4 TIMES SINCE I BOUGHT THE CAR IN AUGUST 2009. *TR
PRIUS, WHEN BRAKE WAS DEPRESSED IT SPED UP WHEN DRIVING SLOW AND HITTING A POT HOLE THIS HAPPENED TWICE BEFORE TOYOTA CAME OUT WITH THE INFORMATION ABOUT THE BRAKES AND ONCE SINCE THE INFORMATION HAS BEEN IN THE NEWS. I BOUGHT THE CAR IN AUGUST HAD THE FIRST INCIDENT IN SEPT. ONE AROUND CHRISTMAS AND ONE THIS MONTH. DIDN'T REALLY KNOW WHAT WAS HAPPENING UNTIL NOW. *TR
I BOUGHT A 2010 PRIUS IN NOVEMBER OF 2009. I SOON DISCOVERED THAT THE CAR WOULD NOT BRAKE PROPERLY AND A COUPLE OF MONTHS LATER HEARD ABOUT THIS ISSUE ON THE NEWS. I BROUGHT MY CAR IN FOR THE RECALL AND A SOFTWARE PATCH WAS APPLIED TO THE CAR TO RECTIFY THE SITUATION. THAT WAS 5 DAYS AGO. UPON LEAVING THE DEALERSHIP, THE CAR DID FEEL BETTER; THE BRAKES DID NOT FEEL AS SENSITIVE. HOWEVER, IN THE PAST FIVE DAYS I HAVE EXPERIENCED THE SAME EXACT SENSATION OF THE CAR NOT BRAKING WHEN I HAVE BEEN RIDING OVER A ROUGH PATCH OF ROAD AT A SPEED OF LESS THAN 30 MPH. BUT IT'S NOT JUST A FEELING. THE CAR SURGES FORWARD MOMENTARILY. IT ALMOST FEELS LIKE I AM SKIDDING ON ICE. I DO NOT FEEL SAFE IN THIS VEHICLE DESPITE THE FACT THAT THE FOLKS AT MY TOYOTA DEALERSHIP SAID THIS PROBLEM WAS "NOT A SAFETY ISSUE." I DISAGREE. I AM AFRAID THAT I WILL LOSE BRAKING ABILITY AND HIT SOMETHING OR SOMEONE OR END UP IN AN INTERSECTION INVOLUNTARILY. I HAVE A FIVE YEAR OLD DAUGHTER. I REALLY WANT MY MONEY BACK. I WOULD NEVER HAVE PURCHASED THIS CAR IF I HAD KNOWN IT HAD FAULTY BRAKES. I FEEL BURNED BY TOYOTA. *TR
OUR 2010 PRIUS WAS EXPERIENCING SURGING OVER BUMPS, WE HAD IT RE-PROGRAMMED LAST WEEK AND TODAY WE EXPERIENCED THE SURGE AGAIN WHEN WE WENT OVER A BUMP, JUST LIKE BEFORE. *TR
2010 TOYOTA PRIUS: HAD THE CAR FOR SEVERAL MONTHS AND REALLY ENJOY DRIVING IT...OKAY, I LIKE THE MILEAGE, IT'S NOT A CORVETTE THOUGH. HAVE NOTICED ON ROUGH PAVEMENT AND POTHOLES THAT THE BRAKES DO SEEM TO GIVE A LITTLE. HOWEVER ON 19 FEB 10 I HIT THE BRAKES TO STOP AND IT FELT LIKE THE SIMPLY MADE A GRINDING SOUND AND BARELY SLOWED AT ALL...THE HARDER I PRESSED THE LESS THE SEEMED TO APPLY. THESE CARS ARE DANGEROUS AND SHOULD BE REMOVED FROM THE ROADS UNTIL TOYOTA FIXES THIS AND PROVES THE PROBLEM IS CORRECTED...I WILL NOT DRIVE IT UNTIL THEY DO SO... *TR
2010 TOYOTA PRIUS WITH BRAKE PROBLEM. CONSUMER STATES THAT A SUDDEN LOSS OF BRAKING OCCURS AFTER DRIVING OVER SMALL POTHOLES, LOOSE GRAVEL, OR DOWN A SLIGHT HILL. *KB THE CONSUMER STATED IT FELT AS THOUGH THE VEHICLE WAS ACCELERATING FOR 1-3 SECONDS. *JB
2010 TOYOTA PRIUS SOFTWARE DEFECT IN THE ENGINE CONTROL SYSTEM. CONSUMER STATES WHILE REVERSING BEFORE THE START UP OPERATION IS COMPLETE THE BRAKES GRAB. *KB THE CONSUMER PARKED FACING AN UPSLOPE AT THE DEALER TO GET HIS LICENSE PLATE INSTALLED. TO LEAVE, THE CONSUMER PUT HIS FOOT ON THE BRAKE AND PRESSED THE POWER BUTTON. AS THE DASHBOARD STARTED TO LIGHT UP, HE SHIFTED INTO REVERSE, RELEASED THE PARKING BRAKE AND THE FOOT BRAKE AND STARTED TO EASE DOWN THE RAMP. AS THE CONSUMER APPLIED THE FOOT BRAKE, THE BRAKES GRABBED BADLY. THE CONSUMER RELEASED AND RE-APPLIED THEM, AND AGAIN THEY GRABBED. THE GRABBING WAS SEVERE ENOUGH THAT THE VEHICLE WAS NOT SAFE TO DRIVE AND THE CONSUMER JUST STOPPED. THE CONSUMER BELIEVED THE BEHAVIOR INDICATED A DEFECT IN THE SOFTWARE THAT CONTROLLED THE START-UP SEQUENCE. THE CONTROL COMPUTER SHOULD NOT ALLOW THE VEHICLE TO BE SHIFTED INTO DRIVE OR REVERSE UNTIL THE POWER-ON OPERATIONS HAVE BEEN FULLY COMPLETED. *JB
THIS IS AN UPDATE TO AN EARLIER COMPLAINT (#10304111). WE HAD AN ACCIDENT WITH OUR 2010 TOYOTA PRIUS WHICH WE FIRMLY BELIEVE WAS CAUSED BY BRAKE FAILURE. MY WIFE WAS DRIVING THE CAR ON A SLIPPERY ROAD, IT WAS LIGHTLY SNOWING, AT ABOUT 10-15 MPH AND CAME TO A STOP SIGN. SHE APPLIED THE BRAKES AND SAID NOTHING HAPPENED. AS A CAR WAS AT THE STOP SIGN SHE TURNED TO AVOID THE CAR AND HIT A RAISED AND SHARP CURB, WHICH PIERCED THE TIRE AND BENT THE TIE-ROD. OUR CAR WAS TOWED TO A BODY SHOP. AFTER ABOUT 10 DAYS, STATE FARM INSPECTED THE CAR, BUT BY THIS TIME THE RECALL FOR THE PRIUS HAD BEEN ANNOUNCED. THE BODY SHOP THEN REFUSED TO FIX THE CAR AND WE HAD TO TAKE IT TO A TOYOTA DEALER. STATE FARM HAS SINCE DECIDED NOT PURSUE THIS INCIDENT AS THEY FEEL THE SNOW CAUSED THE ACCIDENT AND THAT THE TEMPORARY LOSS OF BRAKES IS NOT WHAT THE RECALL IS ABOUT. FROM OUR READING OF NUMEROUS ARTICLES (NY TIMES) AND THE RECALL INFORMATION ITSELF, PLUS WHAT HAPPENED, WE ARE STRONGLY STATING THAT THERE WAS IN FACT A TEMPORARY OR MOMENTARY LOSS OF THE BRAKES WHICH DIRECTLY CAUSED THIS ACCIDENT. FROM OUR READING OF THE RECALL AND OTHER COMPLAINTS, SLIPPERY CONDITIONS ARE ONE OF THE FACTORS WHICH CAUSE THIS PROBLEM. IN OUR CASE, THIS PROBLEM WAS EXACERBATED AS NOT ONLY WAS THERE SLIPPERY CONDITIONS, BUT THE CAR WAS ON A HILL AS WELL. WE HAVE ALSO EXPERIENCED PRIOR TO THIS ACCIDENT A SKIPPING OR MOMENTARY BRAKE PROBLEM WHEN GOING OVER BUMPY ROADS. WHEN ASKING ABOUT THIS WE WERE ALWAYS TOLD IT HAD TO DO W
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHENEVER THE CONTACT DROVE THE VEHICLE WHILE WEARING SUN GLASSES HE STATED THAT IT WAS DIFFICULT FOR HIM TO SEE THE SPEEDOMETER. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT NOTHING COULD BE DONE TO CORRECT THE PROBLEM. THE CURRENT AND FAILURE MILEAGES WERE 1000. UPDATED 3/24/10 *CN UPDATED 05/10/10*JB
TWO FAILURES. FIRST WHILE TRAVELING AT HIGH SPEED FROM CANADA TO NYC ON DECEMBER 26, THE LEFT SIDE OF MY ELECTRONIC DISPLAY WENT OUT, SPECIFICALLY THE SPEEDOMETER AND GAS MILEAGE COMPONENT OF THE DISPLAY BLANKED OUT. IT TOOK TOYOTA ABOUT A WEEK TO FIGURE OUT HOW TO FIX IT. SECONDLY, I BROUGHT MY 2010 PRIUS INTO MY LOCAL DEALER BECAUSE OF THE BRAKING ACCELERATION ISSUE. IT HAD HAPPENED ABOUT 10 TIMES SINCE I BOUGHT THE CAR ON JUNE 30, 2009. AS THE CAR WAS BRAKING TO A STOP, THERE SEEMED TO BE AN ACCELERATION ASSOCIATED WITH THE BRAKING. WHEN I BROUGHT IT TO STAR TOYOTA OF BAYSIDE, THEY HAD THE TECHNICIAN DRIVE THE CAR FOR ABOUT 3 MILES AND STATED THAT THEY FOUND NO TROUBLE. *TR
IN MY 2010 PRIUS, THE VEHICLE RANDOMLY ACCELERATES WHEN THE CRUISE CONTROL IS DISENGAGED. THIS HAPPENS EVERY 10TH OR 15TH TIME OF DISENGAGEMENT. WHEN THE BRAKES ARE APPLIED HARDER THE VEHICLE SLOWS PROPERLY. THE UNEXPECTED ACCELERATION IS VERY DANGEROUS IN TRAFFIC. THE VEHICLE HAS BEEN CHECKED BY THE DEALER AND I WAS TOLD THAT NOTHING IS WRONG. I CALLED FOR A SECOND TIME AND WAS TOLD THE PROBLEM IS NOT ON THE RECALL LIST. I WILL TAKE IT IN ANYWAY NEXT WEEK. *TR
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHENEVER SHE WAS APPLYING THE BRAKES, THE BRAKES CEASE TO WORK PERIODICALLY WHEN GOING OVER A BUMP OR A POT HOLE. THE VEHICLE LURCHES FORWARD AS THE BRAKES ARE DEPRESSED WHENEVER SHE HITS A BUMP. THE VEHICLE WAS TAKEN TO THE DEALER AND CONTACT WAS TOLD IT WAS HER IMAGINATION AND NOTHING IS WRONG WITH THE BRAKES. THE TOYOTA MANUFACTURER HAD NOT BEEN CALLED AT THE TIME OF THE COMPLAINT. THIS FAILURE HAS HAPPENED FROM THE DAY OF PURCHASE . UPDATED 03/15/10 *BF THE CONSUMER STATED WHEN THE BRAKES WERE DEPRESSED OCASSIONALLY, THE BRAKING MECHANISM WOULD FAIL MOMENTARILY WHICH CAUSED THE VEHICLE TO LUNGE FORWARD . THE CONSUMER HAD REPAIRS MADE TO THE VEHICLE. HOWEVER, THE PROBLEM CONTINUED. UPDATED 09/15/10
WHEN I AM DRIVING MY TOYOTA PRIUS 2010 AND THE VEHICLE GOES OVER A BUMP OR HOLE IN THE ROAD THE VEHICLE "JUMPS" ESPECIALLY IS I AM BRAKING TO SLOW THE VEHICLE DOWN. *TR
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. SHE STATED THAT WHILE DRIVING AT 30 MPH SHE DROVE OVER A BUMP ON THE ROAD. WHILE HAVING HER FOOT ON THE BRAKE THE VEHICLE SURGED FORWARD, A FEW SECONDS LATER THE BRAKES ENGAGED. THIS ISSUE HAS OCCURRED 5 ADDITIONAL TIMES. THE VEHICLE HAS NOT BEEN DIAGNOSED AND NO REPAIRS HAD BEEN DONE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 1000 AND CURRENT MILEAGE WAS 35000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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