TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE WAS HIT FROM THE REAR BY ANOTHER VEHICLE. AFTER THE VEHICLE WAS HIT, IT ACCELERATED TO A HIGH SPEED. THE CONTACT ENGAGED THE BRAKES BUT THE VEHICLE CONTINUED TO ACCELERATE; THE CONTACT ATTEMPTED TO TURN OFF THE IGNITION BUT THAT DID NOT STOP THE VEHICLE. THE VEHICLE CHANGED DIRECTIONS AND CROSSED OVER A GRASSY AREA AND CROSSED OVER THREE LANES OF TRAFFIC AND CRASHED INTO A CONCRETE MEDIAN. THE CONTACT STATED THAT ALL THE LIGHTS FAILED. THE TWO PASSENGERS WERE INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.
2010 Toyota Prius complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
2010 TOYOTA PRIUS: CHRONIC FAILURE OF PASSENGER AIR BAG AND SEAT BELT WARNING LIGHT SYSTEMS. DASHBOARD LIGHTS INDICATING PASSENGER SEAT BELT IS UNFASTENED AND PASSENGER AIR BAG IS OFF ILLUMINATE UNEXPECTEDLY, AND REMAIN ILLUMINATED, WHETHER ANYONE IS IN THE PASSENGER SEAT OR NOT, AND WHETHER THE PASSENGER SEAT BELT IS FASTENED OR NOT. PROBLEM DOES NOT GO AWAY BY MERELY SHUTTING DOWN AND EXITING THE VEHICLE; ERRONEOUS INDICATIONS RECUR AS SOON AS THE CAR IS REENTERED AND STARTED UP AGAIN. FIVE DIFFERENT VISITS TO TOYOTA SERVICE CENTERS HAVE BEEN MADE FOR THIS ISSUE, WITH "REPAIRS" LASTING FOR ANYWHERE FROM A FEW DAYS TO A FEW WEEKS BEFORE THE PROBLEM OCCURS AGAIN. THERE DOES NOT SEEM TO BE ANY PATTERN TO WHAT TRANSPIRED LEADING UP TO THE FAILURE. THE PROBLEM MOST RECENTLY OCCURRED ON 12/4/10, HOWEVER, AS OF THIS DATE (12/6/10) THE CAR HAS NOT YET BEEN TAKEN BACK TO A SERVICE CENTER. NOTES: (1) "APPROX INCIDENT DATE" IN "COMPLAINT INFO" SECTION IS OF THE MOST RECENT OCCURRENCE. FIRST OCCURRENCE WAS MID-JULY, 2010.(2) "MILEAGE" AND "SPEED" SHOWN IN "VEHICLE INFORMATION" SECTION REPRESENT THE FIRST OCCURRENCE OF THIS PROBLEM. MILEAGE AT MOST RECENT OCCURRENCE WAS 13714. SPEEDS VARIED FROM OCCURRENCE TO OCCURRENCE. *TR
LEASED A 2010 TOYOTA PRIUS 3 MTHS AGO. RIGHT FROM THE START GIVES VERY LOW MILEAGE: 39-41MPG AND HAVE BEEN TRACKING IT BETWEEN EVERY FILL UP. ALWAYS FILLED UP 10 GALLONS AND RESET TRIP METER EVERY TIME. GIVES ONLY 390-410 MILES PER FILL UP. COMPLAINED TO THE DEALER SERVICE CENTER AT GREENTREE TOYOTA AND THEY SAY THAT NOTHING IS WRONG WITH THE CAR AND THE MILEAGE SHOULD IMPROVE AFTER 10,000MILES. RIGHT NOW THE CAR HAS OVER 5200MILES. FOR THE LAST 2 MTHS, I STARTED NOTICING THAT THE SPEEDOMETER IS READING HIGHER TOO. IF THE ROADSIDE RADAR SHOWS 35, THE PRIUS SPEEDOMETER SHOWS 37 AS THE SPEED. AN OVERAGE OF 2 MILES. SO, IF WHEN I HAVE DRIVEN THE CAR 900MILES IN ACTUALITY, THE ODOMETER WOULD READ 1000MILES AND HENCE THE CAR IS AGING AT A FASTER RATE AS FAR AS MILEAGE IS CONCERNED AND ALSO THAT THE FUEL ECONOMY IS AFFECTED EVEN FURTHER SINCE THE CAR IS NOT GIVING EVEN THE 39-41MILES PER GALLON. THE DEALERSHIP MANAGER CHARLIE MONECO TELLS ME THAT IT IS NORMAL INDUSTRY STANDARDS FOR THE SPEEDOMETER TO BE OFF AND THAT THESE ARE NOT CERTIFIED SPEEDOMETERS. THE DEALERSHIP SERVICE CENTER MANAGER [XXX] TELLS ME THAT THERE IS NOTHING WRONG WITH THE CAR AND THAT IT IS WITHIN LEGAL LIMITS FOR THE SPEEDOMETER TO BE OFF. THE DEALERSHIP SERVICE CENTER TECHNICAL MANAGER [XXX] BLANK TELLS ME THAT THEY TEST DROVE TO LIKE VEHICLES AND FOUND THAT BOTH VEHICLES DID THE SAME MILEAGE AND HENCE THE CONCLUSION THAT THERE IS NOTHING WRONG WITH MY CAR. I QUESTIONED THE TESTING PROCESS SINCE THERE IS NO OU
MY WINDSHIELD WIPERS STOPPED WORKING FOR A SHORT TIME. I HAVE AN IDEA OF WHAT COULD CAUSE THIS ISSUE AMONG OTHER PROBLEMS. I HAD A PROBLEM WITH A VEHICLE I ONCE OWNED THAT THE ENGINE WOULD STOP FOR NO REASON. THE DEALER COULD NOT FIND A PROBLEM BUT AS A PRECAUTION HE REPLACED THE SMALL WIRING HARNESS. MY CAR NEVER FAILED AGAIN. ABOUT 6 MONTHS LATER AMC CAME OUT WITH A DIRECTIVE TO REPLACE THE SMALL WIRING HARNESS ON ALL OF THESE CARS. THE PROBLEM WAS THAT THE TWO ENDS OF THE HARNESS WERE MANUFACTURED BY DIFFERENT COMPANIES THAT USED DIFFERENT PLASTIC.THE PLASTIC IN THE CONNECTORS WOULD REACT WITH ONE ANOTHER AND PRODUCE A GAS. THE GAS WOULD COAT THE CONTACTS AND CAUSE THEM TO GO OPEN. IN MY CASE WHEN I RESTARTED MY CAR THE CONTACTS WOULD ARC AND IT WOULD RUN OKAY UNTIL THE CONTACTS GOT COATED AGAIN. I THINK THIS CONDITION COULD CAUSE ALMOST EVERY PROBLEM TOYOTA IS HAVING. I DON'T KNOW IF THIS CONDITION IS RELATED TO ANY OF THE PROBLEMS THEY ARE HAVING BUT IT MIGHT BE WORTH LOOKING INTO IT. *TR
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO AND THROUGH A GARAGE; THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A BRUISED HEART, BROKEN STERNUM AND TWO BROKEN RIBS. THE VEHICLE WAS DESTROYED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE OUTSIDE OF TAKING A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 3,400.
I AM FILING A COMPLAINT ON A 2010 TOYOTA PRIUS. THE COMPLAINT LIST IS: THE EJECT BUTTON ON THE MANUFACTURED STEREO HAS MELTED. HAVE CONTACTED A TOYOTA DEALERSHIP REGARDING THIS AND THEY TOOK PICTURES OF THE MELTED BUTTON ON THE STEREO, THEY SENT THE PICTURES TO THEIR DSPM DEPARTMENT, THEIR RESPONSE WAS, "APPEARS TO BE DAMAGED FROM AN OUTSIDE INFLUENCE." WE HAVE DISAGREED WITH THEIR CONCLUSION AND ARE AFRAID THAT IT MAY LEAD TO A POSSIBLE FIRE IN THE CAR? WE CONTACTED TOYOTA'S 800 NUMBER (1-800-331-4331) AND LET THEM KNOW THAT WE DISAGREED WITH THEIR CONCLUSION, IN WHICH WE WERE TOLD THEY WOULD GET BACK TO US IN THREE BUSINESS DAYS, WHICH THEY DIDN'T. WE CONTACTED THEM TO LET THEM KNOW WE WERE CONCERNED ABOUT THE CAR STEREO GETTING HOT ENOUGH TO MELT A BUTTON, COULD THIS POSSIBLY START A FIRE IN THE CAR? THEY RETURNED THE CALL WITHIN 24 HOURS. THEY ADVISED US ONCE AGAIN THAT THE DAMAGE WAS CAUSED BY AN OUTSIDE INFLUENCE WHICH THEY COULDN'T DETERMINE. WE WERE TOLD IF WE DIDN'T LIKE THESE RESULTS TO GET A LAWYER. WE ARE STILL CONCERNED THAT THIS COULD OR MAY CAUSE A CAR FIRE? COULD SOMEONE PLEASE CONTACT ME AT [XXX] AND LET US KNOW WHAT COULD HAVE CAUSED THIS TO HAPPEN? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
MY WIFE WAS DRIVING OUR NEW 2010 PRIUS HOME ON 16 NOV 2010. AS SHE WAS TURNING THE CAR INTO OUR DRIVEWAY AT APPROX 5:30 PM THE VEHICLE LUNCHED FORWARD AT GREAT SPEED ON ITS OWN. WE HAVE A LONG DRIVEWAY, IT TOOK HER ABOUT 30 TO 40 FEET THE GET THE VEHICLE STOPPED. WHILE PRESSING ON THE BRAKES THE DRIVE TIRES KEPT SPINNING AND LEFT RUBBER MARKS IN THE DRIVEWAY. BOUGHT THE VEHICLE FROM RICK HENDRICK TOYOTA IN SEPT 2010 IN FAYETTEVILLE, NC. *TR
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT HE ENGAGED THE PANIC STOP BUTTON BUT THE VEHICLE HESITATED BEFORE STOPPING AND CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,700 AND THE CURRENT MILEAGE WAS APPROXIMATELY 2,000. UPDATED 02/02/11 *CN
I AM AN OWNER OF A 2010 TOYOTA PRIUS THAT WAS RECALLED FOR BRAKE PROBLEMS. THE AUTOMOBILE JOLTS FORWARD FOR A SPLIT SECOND WHEN THE BRAKES ARE APPLIED AND THE AUTOMOBILE ALSO PASSES OVER A BUMP OR POTHOLE. I TOOK THE AUTOMOBILE BACK TO THE DEALER PURSUANT TO THE RECALL TO BE FIXED. THE DEALER DID NOT FIX THE PROBLEM. THE PROBLEM REMAINS EVEN AFTER THE RECALL AND SUPPOSED REMEDY. I HAVE READ THAT OTHERS HAVE THE SAME ISSUE, AND THE PROBLEM HAS NOT BEEN CORRECTED BY THE RECALL IN OTHER CHATROOMS. I AM SURE THAT YOU ARE AWARE THAT THE RECALL DID NOT RESOLVE THE PROBLEM. *TR
MY 2010 TOYOTA PRIUS WOULD NOT START AFTER A BRIEF 45 MINUTE LUNCH WITH FRIENDS. WHEN I RELEASED THE PARKING BRAKE AND LET OFF THE BRAKE PEDAL I DIDN'T KNOW THE CAR WAS STUCK IN NEUTRAL. THIS ERROR WAS ON THE DASHBOARD "MALFUNCTION WHEN PARKING, PARK IN A FLAT PLACE AND APPLY PARKING BRAKE SECURELY". WHEN I LET OFF THE BRAKE THE CAR ROLLED BACK INTO THE MIDDLE OF THE PARKING LOT. I HAD TWO COWORKERS IN THE CAR WITH ME; THEY GOT OUT AND PUSHED THE CAR OUT OF THE WAY TO A FLAT LOCATION. CAR STILL WAS DISABLED. I CALLED TOYOTA ROADSIDE ASSISTANCE AND WAITED AN HOUR FOR A TOW TRUCK; AFTER ABOUT 45-50 MINUTES OF WAITING I WAS HIT BY A WOMAN THAT WASN'T PAYING ATTENTION; SHE BACKED INTO THE SIDE OF MY DISABLED CAR. I WAS PRESSING ON THE HORN AND SHE DIDN'T HEAR. THE IMPACT MUST HAVE FREED SOME STUCK COMPONENT OR SOMETHING BECAUSE 2 HOURS LATER WHEN THE TOW TRUCK FINALLY CAME, THE CAR WORKED AGAIN; NO WARNING LIGHTS ETC. TOYOTA LOOKED AT THE CAR AND SAYS THERE IS NOTHING WRONG. I TOOK A PHOTO TO DOCUMENT THE WARNING MESSAGE (PLUS HAVE 2 WITNESSES). *TR
2010 TOYOTA PRIUS. CONSUMER STATES SUDDEN UNINTENDED ACCELERATION *TGW THE CONSUMER STATED THE VEHICLE SUDDENLY ACCELERATED FROM 35 MPH TO 45 MPH. HE WAS ABLE TO STOP THE VEHICLE BY APPLYING THE BRAKES. *JB
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN SHE HEARD A LOUD BANG. UPON EXAMINATION, SHE NOTICED THAT THE SUNROOF HAD SHATTERED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT AN OBJECT WOULD HAVE HAD TO HIT THE VEHICLE TO CAUSE THE SUNROOF TO SHATTER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,433.
THE BRAKES RELEASE FOR A "SECOND" OR TWO WHEN THE CAR HITS A BUMP, ESPECIALLY IN COLD OR WET WEATHER. MY CAR HAS SLID THROUGH INTERSECTIONS IN THE WINTER A NUMBER OF TIMES BECAUSE OF THIS. I HAVE TO START BRAKING THREE BLOCKS AHEAD IN BAD WEATHER BECAUSE I NEVER KNOW WHEN THE BRAKES WILL RELEASE. THIS IS VERY DANGEROUS. *TR
SAME AS EVERYONE ELSE: WHEN BRAKING WHILE TURNING OVER UNEVEN PAVEMENT, BRAKES SEEM TO ACCELERATE OR LOOSEN TEMPORARILY. SO WHEN IS NHTSA GOING TO DO SOMETHING ABOUT THIS? OR ARE THEY WAITING FOR A "SIGNIFICANT" NUMBER OF DEATHS FIRST? *TR
2010 TOYOTA PRIUS. S10 APPROPRIATE HANDLING- LETTER FROM REGARDING TOYOTA PROBLEMS *TGW THE CONSUMER STATED WHEN HE WENT TO START HIS VEHICLE, THE BRAKE PEDAL WENT STRAIGHT DOWN TO THE FLOOR AND THE VEHICLE WOULD NOT START UNTIL PRESSURE WAS APPLIED TO THE BRAKE. AFTER TRYING SEVERAL THINGS, THE BRAKE FINALLY CAME ON. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO FIND ANYTHING WRONG. ON APRIL 27, 2010, THE INCIDENT HAPPENED AGAIN WITH THE BRAKES. A NOTICE APPEARED ON THE DASH TO PUT THE VEHICLE IN PARK. WHEN HE DID, THE BRAKE CAME ON. *JB UPDATED 12/22/10.*JB
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE VEHICLE WAS REPAIRED FOR THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V039000, SERVICE BRAKES, AIR ANTILOCK CONTROL UNIT/MODULE. UPON RECEIVING THE VEHICLE HE WAS DRIVING APPROXIMATELY 30 MPH WHEN HE APPLIED THE BRAKES WHILE DRIVING OVER A BUMPY SURFACE. ONCE HE DROVE OVER THE BUMPY SERVICE THE BRAKES STOPPED WORKING. HE WAS FORCED TO APPLY PRESSURE TO THE BRAKES IN ORDER TO SLOW THE VEHICLE DOWN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR OCCASIONS WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 11,102. THE VIN WAS UNAVAILABLE.
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS USING THE HEADLIGHTS DURING THE DAY THE CONTACT NOTICED THAT THE INSTRUMENT PANEL BECAME VERY DIFFICULT TO SEE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DETERMINED. THE CURRENT AND FAILURE MILEAGES WERE 13000.
LOSS OF BRAKING EFFECTIVENESS. HAPPENS WHEN GOING OVER BUMPS WHILE APPLYING THE BRAKES. YOU DON'T LOSE BRAKING POWER COMPLETELY, BUT IT WOULD BE LIKE YOU HAD LIFTED YOUR FOOT OFF THE BRAKES PARTIALLY. IT HAS HAPPENED ABOUT A DOZEN TIMES SINCE I HAVE OWNED THE VEHICLE (A LITTLE OVER A YEAR). I AM UNABLE TO DETERMINE WHAT FACTORS MAKE IT HAPPEN. I DON'T KNOW IF IT IS SPEED, SEVERITY OF THE BUMPS, OR BRAKING PRESSURE, OR COMBINATION. I KNOW THAT TEMPERATURE MAKES NO DIFFERENCE, AS IT HAS HAPPENED IN WINTER AND SUMMER. THE LAST INCIDENT HAPPENED WHEN A BICYCLIST MOVED IN FRONT OF MY CAR TO AVOID BUMPS. I APPLIED THE BRAKES (IT WAS NOT SEVERE), AND AS I WENT OVER THE BUMPS, I LOST BRAKING POWER. MY SPEED WAS APPROXIMATELY 15 MPH. TOYOTA HAS DONE A RECALL ON THE BRAKES, BUT I CONTINUE TO HAVE THE PROBLEM. I HAVE TALKED TO OTHER OWNERS, AND THEY ARE HAVING THE SAME PROBLEM, EVEN AFTER THE RECALL. THE CONSUMER STATED WHEN HE DROVE OVER A BUMP IN THE ROAD, THE BRAKING DECREASED SIGNIFICANTLY FOR APPROXIMATELY 3 SECONDS. HE ALSO STATED THE ENGINE RACED BRIEFLY, BUT THE VEHICLE WAS NOT IN GEAR AT THE TIME. UPDATED IVOQ 03/01/11 *TR
EVEN AFTER THE BRAKE RECALL REPAIR HAS BEEN PERFORMED, MY CAR'S BRAKES SUDDENLY AND MOMENTARILY LOSE BRAKING POWER OVER UNEVEN OR ROUGH SURFACES. PROBLEM SEEMS COMPOUNDED WHEN TURNING. *TR
I OWN A NEW 2010 PRIUS. IT HAS 1800 MILES ON IT. WHILE DRIVING WITH SOMEONE ELSE IN THE PRIUS, THERE WAS A BRAKING PROBLEM. WE BOTH FELT A LOSS OF BRAKING BY THE PRIUS WHEN I WAS BRAKING FOR A RIGHT TURN AND WENT OVER A BUMPY SECTION ON THE ROAD SURFACE. THE PRIUS EXPERIENCED A MOMENTARY COMPLETE LOSS OF BRAKING OVER THE BUMPS. IT FELT LIKE WE ACTUALLY ACCELERATED FOR AN INSTANT. IN ANY CASE, THE BRAKE PEDAL WAS ENGAGED FIRMLY THE WHOLE TIME. THE PRIUS THEN SLOWED DOWN NORMALLY, AND I MADE THE TURN AT THE CORNER. BUT WE BOTH LOOKED AT EACH OTHER IN SURPRISE AT WHAT WE FELT DURING THAT BRAKING EVENT LEADING INTO THE TURN. I CALLED THE DEALER AND HAD THEM LOOK UP THE COMPUTER PATCH HISTORY ON THIS CAR. THE DEALER STATED THAT ALL THE COMPUTER PATCHES HAD ALREADY BEEN APPLIED TO THIS CAR BEFORE IT WAS DELIVERED AS NEW. SO FAR, THIS HAS ONLY HAPPENED ONCE. I HAVE BEEN DRIVING THE NEW PRIUS FOR ONLY 1800 MILES. IT WAS PURCHASED NEW OFF THE DEALER LOT AUG 2010. IT HAPPENED IN OCT 2010. EXTREME LOSS OF BRAKING OVER BUMPY ROAD SURFACE. I HAVE MANY YEARS OF DRIVING EXPERIENCE IN MANY TYPES OF CARS ON MANY DIFFERENT ROAD SURFACES. I HAVE NEVER EXPERIENCED THIS TYPE OF MOMENTARY COMPLETE BRAKE LOSS BEFORE. *TR
2010 TOYOTA PRIUS, NO ACCIDENTS, BUT CLOSE CALLS. WHEN I AM SLOWING TO A STOP, AND IF THE VEHICLE HITS A ROUGH SPOT IN THE ROAD, FOR EXAMPLE A POTHOLE, THE BRAKE PEDAL LOWERS SLIGHTLY AND THE CAR APPEARS TO HAVE THE ANTI LOCK BRAKING TAKE OVER AND THE CAR SPEED DECREASES SLOWLY UNDER THE CONTROL OF THE ABS AND MAY NOT STOP IN THE REMAINING DISTANCE TO A STOP SIGH OR TRAFFIC LIGHT. AT LEAST 4 TIMES, 3 SINCE THE SOFTWARE UPDATE FOR MY CAR, I HAVE BEEN STOPPING AND WITHIN ABOUT 20 FEET OF THE STOP SIGH THERE WAS A SIGNIFICANT BUMP OR POTHOLE AND WITH MY FOOT ON THE BRAKE CONTINUOUSLY I NOTICED THAT THE BRAKE PEDAL DEPRESSED SLIGHTLY AND MY RATE OF SLOWING DECREASED AND MY CAR DRIFTED PAST THE STOP SIGN. THIS ALL HAPPENED WITH MY FOOT STILL ON THE BRAKE. I TOLD THE TOYOTA DEALER ABOUT THIS AND WAS INFORMED THAT IT IS THE WAY THE CAR IS DESIGNED, THAT ANY TIME THAT THE COMPUTER SENSES A WHEEL SLIP, THE ABS TAKES OVER. BUT ON DRY ROAD CONDITIONS, THIS IS PROBLEMATIC BECAUSE IN MY AREA THERE ARE OFTEN UN REPAIRED ROADS WITH RUTS, POTHOLES, BUMPS AND ETC. NEAR THE INTERSECTIONS. HAVING THE ABS TAKE OVER PROVIDES A LAG TIME IN THE STOPPING OF THE CAR AND EACH TIME I HAVE GONE PAST THE STOP SIGN AND SLIGHTLY INTO THE INTERSECTION APPROXIMATELY 5 FEET INTO THE PATH OF OTHER VEHICLES. I AM AN ENGINEER WITH NASA AND KNOW WHAT I AM DOING AND HAVE BEEN TOLD THAT THIS IS A DESIGN FEATURE, BUT THIS FEATURE CAN AND HAS LEFT ME EXCEEDING MY PLANNED STOPPING DISTANCE AND COULD HAVE LEAD TO AN AC
ON 2010 PRIUS, BRAKES SEEM TO RELEASE, GENERALLY FOR A MOMENT, AT LOW SPEEDS WHEN GOING OVER A BUMP ON PASSENGER SIDE OF THE CAR. CAR SEEMS TO ACCELERATE MOMENTARILY, UNTIL BRAKES ARE HIT AGAIN. THIS HAS HAPPENED A NUMBER OF TIMES BUT IS SOMETIMES HARD TO RECREATE. CAR HAS 3000 MILES. DEALER SAYS BRAKES OPERATING AS DESIGNED AND RECALL ADJUSTMENT HAS BEEN MADE. *TR
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE TRAVELING 2 MPH THE CONTACT APPLIED THE BRAKES AND NOTICED THAT THEY WOULD NOT ENGAGE CAUSING THE CONTACT TO CRASH INTO A WALL. NO ONE WAS INJURED AND A POLICE REPORT WAS NOT FILED FOR THE INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPRODUCED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 1500.
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WOULD NOT PROJECT FAR ENOUGH DOWN THE ROAD, CAUSING HIM TO HAVE TO DRIVE WITH THE HIGH BEAMS ON. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE HEADLIGHTS WERE LINED UP BUT THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 4,000. THE FAILURE MILEAGE WAS APPROXIMATELY 100.
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS HYBRID. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE SYSTEM INDICATOR LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INVERTER COOLER PUMP HAD OVERHEATED. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 18,135.
WE WERE BACKING DOWN OUR DRIVEWAY IN OUR 2009 TOYOTA PRIUS. AS WE APPROACHED THE STREET OUR CAR SUDDENLY MADE A LOUD WHINING NOISE AND STARTED ACCELERATING BACKWARDS. BEFORE WE COULD DO ANYTHING, WE BACKED INTO THE CAR PARKED ACROSS FROM OUR DRIVEWAY. AFTER WE COLLECTED OURSELVES, WE DECIDED TO MOVE THE CAR OUT OF THE STREET INTO OUR DRIVEWAY. THE SUDDEN ACCELERATION HAPPENED AGAIN, BUT THIS TIME MY HUSBAND REACHED OVER AND HIT THE PARK BUTTON AND WE STOPPED BEFORE WE HIT ANYTHING. I HAVE DRIVEN OUR OTHER TWO CARS DOWN OUR LONG DRIVEWAY SINCE, AND WE ONLY USE THE ACCELERATOR TO START THE CAR MOVING. AFTER THAT, WE ARE BRAKING ALL THE WAY DOWN THE DRIVE. THE ACCELERATION OCCURRED NEAR THE STREET WHERE WE PAUSE TO CHECK ON THE TRAFFIC. NOW THAT I HAVE CHECKED MYSELF WITH OUR OTHER CARS, I AM SURE I DID NOT HAVE MY FOOT ON THE ACCELERATOR PEDAL AT THE BOTTOM OF THE DRIVE, AS I BRAKE ALL THE WAY DOWN. OUR PRIUS IS OVER AT THE DEALER, AND WE HAVE FILED A COMPLAINT WITH TOYOTA. WE ARE AFRAID OF THE CAR. WE DID HAVE THE CAR FIXED AT THE RECALL. *TR
DESPITE THE COMPUTER UPDATE FOLLOWING THE RECALL MY 2010 TOYOTA PRIUS CONTINUES TO HAVE BRAKING PROBLEMS. SINCE THE UPDATE THE CAR ACCELERATES SLIGHTLY WHEN AN UNEVEN ROAD SURFACE IS ENCOUNTERED WHILE BRAKING. TOYOTA SAYS THIS IS NORMAL OPERATION. *TR
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT LESS THAN 5 MPH, THE CONTACT WAS COMING TO A STOP TO PARK HER VEHICLE WHEN THE VEHICLE ACCELERATED ON ITS OWN. THE BRAKES WERE APPLIED WHERE THEY DID NOT ENGAGE. THE VEHICLE CRASHED INTO A BRICK WALL AND THERE WERE FRONT END DAMAGES AND NO INJURIES. THE VEHICLE WAS TOWED TO A TOYOTA COLLISION SHOP. THERE HAVE BEEN NO DIAGNOSTIC TEST TO INDICATE WHY THE VEHICLE ACCELERATED ON ITS OWN. THE FAILURE AND CURRENT MILEAGE WAS 6000.
MY TOYOTA PRIUS HEADLIGHTS GO OFF FREQUENTLY WHILE DRIVING. I MUST TURN THEM OFF AND ON TO HAVE THEM COME BACK ON. IT USED TO BE ONE OR THE OTHER AT A TIME, HOWEVER NOW BOTH LIGHTS WILL GO OFF AT ONCE. I WAS DRIVING IN VERY DARK CONDITIONS WHEN IT HAPPENED LAST TIME AND THE ROAD WAS PITCH BLACK. THE FACT THAT IT WAS LATE AT NIGHT IS THE ONLY WAY I KNEW BOTH LIGHTS WERE OUT. IF I AM DRIVING AT DUSK OR DAWN, IT IS A MAJOR SAFETY CONCERN BECAUSE IT WOULD BE DIFFICULT TO TELL THAT MY LIGHTS ARE OFF WHILE I'M DRIVING, BUT VERY DIFFICULT FOR OTHERS TO SEE ME COMING DOWN THE ROAD. IT ONLY TAKES A FEW SECONDS FOR AN ACCIDENT TO HAPPEN. THE TOYOTA DEALERSHIP ACKNOWLEDGED THAT IT IS A KNOWN ISSUE AND INITIALLY SAID THAT THE REPLACEMENT WOULD BE COVERED. THEN CAME BACK AND SAID THEY HAVE NOT BEEN RECALLED SO IT WOULD BE OUT OF MY POCKET. I WAS ALSO TOLD THAT I COULD JUST CONTINUE TO TURN THE LIGHTS ON AND OFF WHEN IT HAPPENS BECAUSE THE LIFE OF THE BULBS SHOULD NOT BE UP YET. THAT IS NOT A GOOD SOLUTION TO ME BECAUSE I DON'T ALWAYS KNOW WHEN ONE OR BOTH LIGHTS GOES OUT AND WHEN IT MIGHT BE DIFFICULT FOR OTHER DRIVERS TO SEE ME. I FEEL THAT THIS IS A KNOWN HAZARD THAT SHOULD BE RECTIFIED BY RECALLING/REPLACING THESE BULBS. *TR
BRAKE FAILURE. 2010 TOYOTA PRIUS IV -- THE VEHICLE'S BRAKES LOSE PRESSURE AND THE BRAKE PEDAL LOSES PRESSURE (REGARDLESS OF HOW HARD I PRESS ON THE BRAKES AS THIS IS HAPPENING). THE BRAKES ARE TEMPORARILY DISABLED AND THE VEHICLE UNEXPECTEDLY ACCELERATES AS A RESULT OF ITS MOMENTUM PRIOR TO INITIALIZING THE BRAKES. THE FAILURE OCCURS WHEN THE VEHICLE PASSES OVER A DRAMATIC CHANGE IN THE TEXTURE/FRICTION OF THE ROAD SURFACE. I HAVE EXPERIENCED THE FAILURE DOZENS OF TIMES, WHEN DRIVING OVER METAL SURFACES (MANHOLE COVERS, POTHOLE COVERS, TEMPORARY CONSTRUCTION COVERS, METAL EXPANSION INSERTS IN BRIDGES, ETC), AS WELL AS SMALL PATCHES OF CONDENSATION (SUCH AS SMALL PUDDLES UNDER A BRIDGE WHEN THE SURROUNDING ROAD IS DRY). THE FAILURE IS NOT RELATED TO HYDROPLANING, AND HAS OCCURRED AT SPEEDS AS LOW AS 15 MPH. THE FAILURE CAUSES THE VEHICLE TO ACCELERATE UNTIL A FEW SECONDS AFTER IT HAS PASSED OVER THE SLICK SURFACE. AFTER RETURNING TO THE REGULAR ROAD SURFACE, THE BRAKES SLOWLY REGAIN TRACTION AND RESUME THEIR FUNCTION OF SLOWING THE VEHICLE DOWN. THIS FAILURE OCCURS EVERY TIME THESE CRITERIA ARE MET -- REGARDLESS OF WHETHER ROAD CONDITIONS ARE WET OR DRY. SO FAR NO ACCIDENTS HAVE RESULTED FROM THIS FAILURE ON MY VEHICLE, BUT I HAVE BEEN UNABLE TO CONTROL THE PROBLEM OR DECREASE ITS EFFECTS. AGAIN, THIS PROBLEM OCCURS EVEN AT LOW SPEEDS, SUCH AS IN CITY TRAFFIC WHILE BRAKING TO STOP AT AN INTERSECTION. MANY TIMES IT HAS CAUSED ME TO NEARLY HIT THE VEHICLE IN FRONT OF MINE. SO I
2010 TOYOTA PRIUS OCCASIONAL LOSS OF BRAKE PERFORMANCE IMMEDIATELY UPON START-UP OF VEHICLE. ON 4 SEPARATE OCCASIONS, THERE WAS NOTED LOSS OF BRAKING CAPABILITY AFTER SHIFTING INTO REVERSE IMMEDIATELY AFTER TURNING ON THE IGNITION. THIS CAUSED THE BRAKE PEDAL TO FEEL HARD, AND ALLOWED THE CAR TO SLOWLY MOVE AGAINST THE OPERATOR'S INTENTIONS. AFTER ABOUT 5 SECONDS, THE BRAKES BEGIN TO FUNCTION NORMALLY. A TOYOTA DEALERSHIP TOLD ME IT TAKES A FEW SECONDS FOR BRAKE PRESSURE TO COME UP AFTER STARTING THE VEHICLE AND THAT I SHOULD WAIT BEFORE SHIFTING INTO GEAR. THIS INSTRUCTION SEEMS COUNTERACTIVE TOWARDS SAFETY, AND THE VEHICLE SHOULD NOT BE ALLOWED TO SHIFT INTO GEAR UNTIL BRAKE PRESSURE IS PRESENT. A SIMPLE SOFTWARE UPDATE SHOULD BE ABLE TO ADDRESS THIS CONCERN. *TR
SQUEALING NOISE FROM BRAKES/WHEELS WHEN I PRESS BRAKES ON MY BRAND NEW 2010 TOYOTA PRIUS. IT'S LITERALLY CAUSING ME HEADACHES AFTER DRIVES AND IS A BIG HEALTH HAZARD. I HAVE TAKEN THE CAR TWICE TO MY DEALERSHIP THAT SOLD THE CAR AND THEY ARE RECOGNIZING THE NOISE BUT TELLING THAT IT IS NORMAL FOR ALL PRIUS. IF THAT'S THE CASE THEN IT'S A DEFECT IN PRIUS AS SQUEALING NOISE THAT CAUSES HEADACHES SHOULD NOT BE NORMAL. ALSO, I AM NOT THE ONLY ONE FACING THIS. PLEASE CHECK HUNDREDS OF SIMILAR COMPLAINTS ON PRIUSCHATFORUMS THROUGH LINK: HTTP://PRIUSCHAT.COM/FORUMS/GEN-III-2010-PRIUS-MAIN-FORUM/68563-SQUEAKING-SOUND-WHEELS-DURING-ROLLING-START-BRAKE-NOISE-MERGED.HTML. *TR
I WAS BACKING MY 2010 PRIUS OUT OF THE GARAGE AND THE VEHICLE LUNGED QUICKLY WHEN I LET OFF THE BRAKE. WHEN I PRESSED THE BRAKE TO STOP, IT JERKED TO A STOP. I LET OFF THE BRAKE AGAIN AND IT TOOK OFF. THIS PROCESS OF LUNGING AND JERKING REPEATED UNTIL I BACKED ALL THE WAY OUT OF THE DRIVEWAY AND PUT THE CAR INTO DRIVE. IT SCARED ME. I DID SOME RESEARCH AND A LOT OF OTHER PEOPLE HAVE EXPERIENCED SIMILAR ISSUES. IN FACT, THERE ARE 27 PAGES OF PEOPLE WITH SIMILAR PROBLEMS AT THE FOLLOWING LINK HTTP://PRIUSCHAT.COM/FORUMS/GEN-III-2010-PRIUS-MAIN-FORUM/65875-BRAKING-IN-REVERSE-16.HTML#POST995838. *TR
MY 2010 TOYOTA PRIUS HAS ALWAYS HAD PROBLEMS BRAKING OVER BUMPY ROADS. AT CERTAIN SPEEDS FIRM BRAKING OVER BUMPS CAUSES THE WHEELS TO FEEL LIKE THEY ARE SLIPPING. TOYOTA RECALLED THE VEHICLE, AND PERFORMED SOFTWARE UPGRADES THAT I FEEL DID NOTHING TO IMPROVE THE SITUATION. I RECENTLY BROUGHT THE CAR BACK TO BE SERVICED AND MENTIONED THAT IT WAS STILL SLIPPING OVER BUMPS BUT THEY CLAIMED THAT THEY COULD NOT REPLICATE THE PROBLEM. THIS IS NOT ONE SPECIFIC INCIDENCE BUT MULTIPLE INSTANCES. *TR
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS BRAKING FROM 2 MPH WHEN THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT APPLIED THE BRAKES AND THE BRAKE PEDAL FELL FARTHER INTO THE FLOORBOARD THAN NORMAL. THE VEHICLE WENT OVER A CURB, SIDEWALK AND OVER A GRASSY AREA BEFORE CRASHING INTO ANOTHER VEHICLE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 13,000. UPDATED 11/23/10 *BF UPDATED 11/23/10
MY WIFE AND 2 DAUGHTERS WERE DRIVING ON INTERSTATE 90/94 WHEN THE ENTIRE STEERING COLUMN SLOWLY DROPPED. I DOUBLE CHECKED THE LEVER UNDERNEATH TO ADJUST IT, BUT THAT WAS TIGHT. I COULD SEE WIRES AND BOLTS WHERE THE COLUMN HAD DROPPED SEVERAL INCHES. I LIFTED THE COLUMN UP AND THOUGHT IT WOULD LOCK IN OR CLICK BACK IN PLACE. WHEN I DID THIS, THE ENTIRE COLUMN COLLAPSED IN MY LAP. AN ALARM SOUNDED AND I HAD NO CONTROL OF THE STEERING WHILE GOING 70 MPH. SOMEHOW I MANAGED TO GET THE VEHICLE TO THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED TO THE DEALERSHIP. DEALER FIXED THE VEHICLE AND WROTE, "UPPER STEERING COLUMN PLATE CAME OUT OF BRACKET, POSSIBLY NOT LOCKED IN ALL THE WAY FROM FACTORY." DEALER HAD A FIELD TECH COME LOOK AT AND TAKE PICTURES. APPROXIMATELY 2-3 WEEKS LATER HAD A CALL FROM THE DEALER SAYING SOME ENGINEERS WANTED TO REPLACE MORE PARTS AND WANTED VEHICLE AGAIN. THIS TIME THEY REPLACED THE ENTIRE COLUMN RATHER THAN FIXING PIECES. AT THIS POINT WE HAD NO FAITH IN THE VEHICLE AND BEGAN DEALING WITH TOYOTA TO GET A NEW VEHICLE AS THIS PRIUS ONLY HAD 6,293 MILES. *TR
1. PULLING IN TO A PARKING SPACE, SLIGHT UPHILL ANGLE, STEPPED ON BRAKE AND CAR LURCHED FORWARD OVER A BARRIER AND INTO ANOTHER VEHICLE. 2. THE VEHICLE GAVE NO PRIOR INDICATION OF A PROBLEM. EXTENSIVE DAMAGE TO HOOD, BUMPER, RIGHT FENDER AND RADIATOR. 3. VEHICLE WAS TOWED TO A REPAIR FACILITY. ONCE REPAIRED, VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSTIC OF BRAKE FAILURE PROBLEM WHERE IT CURRENTLY REMAINS. *TR
2010 PRIUS WHEN ATTEMPTING TO STOP IF VEHICLE HITS BUMPS, POTHOLES, MANHOLES, ETC., THE VEHICLE BRAKING SYSTEMS LETS GO FOR A MOMENT AND THE VEHICLE WILL KEEP MOVING FORWARD. I HAVE HAD MY PRIUS INTO MY SERVICE DEPARTMENT FOR THE "RECALL" BUT THE PROBLEM CONTINUES. MY SERVICE DEPARTMENT HAS BEEN IN CONTACT WITH TOYOTA WHO TELLS THEM IT IS A CHARACTERISTIC OF THE VEHICLE AND TO ADVISE OWNER OF SUCH. THIS IS A CLEAR SAFETY ISSUE WITH THE VEHICLE. MY FAMILY WILL NOT DRIVE THE CAR AND MY FRIENDS WON'T GET IN THE CAR BECAUSE OF THIS PROBLEM. I WAS TOLD TO EITHER LIVE WITH THE VEHICLE OR TRADE IT IN. NOT AN ACCEPTABLE ANSWER IN MY BOOK. THIS CAN HAPPEN WITH THE VEHICLE 5 OR MORE TIMES A DAY DEPENDING ON WHERE I AM DRIVING. *TR
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 20 MPH OVER ROUGH TERRAIN THE CONTACT APPLIED THE BRAKES AND THEY FAILED TO ENGAGE. THE VEHICLE WAS NOT REPAIRED NOR WAS THERE A DIAGNOSTIC TEST PERFORMED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 6000.
TWICE NOW MY BRAND NEW 2010 PRIUS IV HAS FAILED TO ACCELERATE WHEN I WAS DRIVING. JUNE 16 PURCHASED THE CAR. JUNE 22 AT A STOP LIGHT ON A SURFACE STREET, CONTINUED ON GREEN LIGHT, CAR LOST POWER IN THE INTERSECTION AND I COASTED TO A STOP. RESTARTED, AND FINE UNTIL AUGUST 3, 1443 MILES ON THE CAR, WHEN I STOPPED FOR GAS, CONTINUED ON TO THE HIGHWAY, UP TO 65 MPH, AND CAR LOST POWER AGAIN, WOULD NOT ACCELERATE, WENT DOWN TO 42 MPH, AND I COASTED TO THE SHOULDER. TURNED OFF POWER. RESTARTED, AND FINE AGAIN. *TR
MY PRIUS ENGINE WOULD NOT CUT OFF WHILE I HAD MY WIFE'S AVALON ELECTRONIC KEY IN MY POCKET TOUCHING MY PRIUS ELECTRONIC KEY. I WAS SITTING STILL BUT EACH TIME I CUT OFF THE ENGINE BY HOLDING DOWN THE POWER BUTTON, WITH MY FOOT ON THE BRAKE, THE ENGINE WOULD START BACK UP. IT WASN'T UNTIL I MOVED THE AVALON KEY FROM MY VEHICLE THAT THE PRIUS RESTORED NORMAL ACTIONS. COULD THIS CONTRIBUTE TO THE PROBLEMS WITH TOYOTA'S PRODUCTS? *TR
TL* THE CONTACT OWNED A 2010 TOYOTA PRIUS. THE CONTACT WAS BRAKING FROM 2 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE ACCELERATION AS THE VEHICLE CRASHED INTO THE ASPHALT OF A DRIVEWAY. THE CONTACT SUSTAINED MODERATE INJURIES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE MANUFACTURER SENT AN INVESTIGATOR TO FURTHER INSPECT THE FAILURE. THE INVESTIGATOR STATED THAT THE BRAKE AND ACCELERATOR PEDALS WERE DEPRESSED SIMULTANEOUSLY, CAUSING THE FAILURE. THE CONTACT WAS ADVISED THERE WERE NO FAILURES FOUND IN THE VEHICLE. THE CONTACT REFUSED TO DRIVE THE VEHICLE AND PURCHASED A NEW VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 1,700. UPDATED 11/19/10. *LJ THE CONSUMER STATED SHE HAD NO CONTROL OF THE VEHICLE, IT JUST SUDDENLY ACCELERATED ON ITS OWN. THE VEHICLE JUMPED OVER A CURB BORDERING THE PARKING LOT, THEN OVER A DRAINAGE DEPRESS/GRASS MEDIAN THROUGH A SIZEABLE SHRUB EDGE. THE VEHICLE THEN SLAMMED INTO A CONCRETE SIDEWALK AND DOWN TO THE STREET CURB, FINALLY STOPPING WITH THE MOTOR OFF AND HAVING BLOWN TWO TIRES. UPDATED 12/01/10*JB
TOYOTA PRIUS 2010, MY PROBLEM IS SOMETIMES THE GAS PEDAL DOES NOT RELEASE WHEN TRYING TO STOP, I HAVE FOUND THAT BY RELEASING THE BRAKE PEDAL THE THROTTLE RELEASES, THIS ALWAYS HAPPENS UNDER THE SPEED OF 40 MPH. THIS PROBLEM IS ALWAYS RANDOM, AND YOU NEVER KNOW WHEN IT WILL HAPPEN, IT HAS HAPPENED ABOUT 30 TIMES SO FAR, THIS STARTED ABOUT 6 MONTHS AGO. IS THIS PROBLEM PART OF THE RECALL. *TR
THE CRUISE CONTROL DISENGAGE MECHANISM IN MY 2010 TOYOTA PRIUS DOES NOT DISENGAGE QUICKLY ENOUGH WHEN DEPRESSING THE BRAKE. I HAVE TO PRESS THE BRAKE HARDER THAN ANY PRIOR VEHICLES I HAVE OWNED TO KILL THE CRUISE CONTROL AND IF I RELEASE THE BRAKE BEFORE THE CRUISE CONTROL IS RELEASED THEN THE CAR LURCHES FORWARD. THIS IS A SAFETY ISSUE WITH THIS VEHICLE AND I CALLED TOYOTA AND THEY SAID THAT THERE IS NO SAFETY ISSUE AND WOULD NOT SPEAK TO ME FURTHER ABOUT IT WITHOUT GOING TO THE DEALER. THE DEALER HAD ALREADY TOLD ME THAT IT IS OPERATING NORMALLY AND THAT THIS IS HOW THE 2010 NEW PRIUS MODEL YEAR OPERATES. I HAVE A 2006 PRIUS AS WELL AND THE CRUISE DISENGAGES NORMALLY. MANY OTHER PEOPLE HAVE EXPERIENCED THIS ISSUE AND HAVE DOCUMENTED THEIR EXPERIENCES ON THE FORUM PRIUSCHAT.COM . THEY HAVE EVEN FIXED THE PROBLEM THEMSELVES BY MOVING THE CRUISE CONTROL DISENGAGEMENT CLOSER TO THE TOP OF THE BRAKE PEDAL. OTHERS HAVE REPORTED THAT THEY CAN DEPRESS THEIR BRAKES AND SLOW DOWN THE VEHICLE WITHOUT THEIR BRAKE LIGHTS COMING ON AND THIS IS THE SAME PROBLEM BECAUSE THE BRAKE LIGHTS AND CRUISE CONTROL KILL SWITCH ARE LINKED TOGETHER. *TR
THE FIRST TIME I DROVE MY BRAND NEW 2010 TOYOTA PRIUS AT NIGHT AND THE DASHBOARD CLUSTER WAS ILLUMINATED, I SAW WHAT APPEARS TO BE SMUDGES ON THE INSIDE OF THE SPLIT SCREEN. THE DEFECTS APPEAR ONLY ON THE PORTION OF THE SPLIT SCREEN THAT REGULATES THE HYBRID SYSTEM -- IN OTHER WORDS, THE COMPUTER THAT CONTROLS THE CAR. I BROUGHT THE CAR TO MY LOCAL TOYOTA DEALERSHIP FOR A WARRANTY REPAIR. THEY STATED "SOME TYPE OF FLUID OR CLEANER HAS GOTTEN BEHIND THE CLUSTER AND SPOTTED. NOT COVERED BY WARRANTY." IF THIS WERE CORRECT, AND IT IS NOT, THE SCREEN WOULD HAVE TO BE POROUS; WHICH IN ITSELF WOULD BE A MANUFACTURING DEFECT. I CONTACTED TOYOTA CUSTOMER SERVICE IN CALIFORNIA AND THEY STAND BY THE DEALER AND STATE "THIS IS NOT A DEFECT TOYOTA MOTORS WILL COVER. WE CONSIDER YOUR CASE CLOSED." MY PRIVATE MECHANIC THINKS THERE MIGHT BE A PROBLEM WITH THE EVAPORATOR BEHIND AND INTEGRATED WITH THE DASH - COUPLED WITH THE HEAT & HUMIDITY - WHICH MIGHT BE CAUSING THE BLOTTING OUT OF PORTIONS OF THE HYBRID SCREEN CLUSTER. FURTHER, HE TELLS ME THAT WHETHER OR NOT THIS CAN EFFECT THE SAFETY OF THE HYBRID SYSTEM AND THE OPERATION OF THE VEHICLE, HE DOES NOT KNOW. HE STATES THAT IN ORDER TO DETERMINE WHAT IS CAUSING THIS THE COMPLETE DASH ASSEMBLY MUST BE REMOVED. I CANNOT BELIEVE TOYOTA MOTOR CORPORATION HAS LEARNED NOTHING FROM THEIR MISTAKES OF THE RECENT PAST AND IS DENYING ANY RESPONSIBILITY ON THE PART OF THE MANUFACTURER OF THIS BRAND NEW AUTOMOBILE. I BELIEVE THIS PROBLEM IS A MANUFACTURI
WAS DRIVING PRIUS 2010 MODEL II WITH BRAKE SOFTWARE APPLIED BY DEALER ABOUT 1.5 MONTHS AGO. TODAY (7/27/2010) I EXITED HIGHWAY AND BEGAN GENTLE BRAKING ON OFFRAMP, AS SUGGESTED BY MANUAL TO MAXIMIZE REGENERATION. ABOUT HALF-WAY DOWN OFFRAMP, I REALIZED CAR IN FRONT OF ME WAS COMPLETELY STOPPED AND THAT I HAD TO STOP MUCH MORE QUICKLY THAN I WAS PLANNING TO. I DON'T RECALL BEING PARTICULARLY DISTRACTED, BUT I CAN'T RULE OUT I NOTICED THE STOPPED VEHICLE LATER THAN I SHOULD HAVE. IN ANY EVENT, I'M NOT SURE HOW HARD I PRESSED THE BRAKES, BUT I RECALL DISTINCTLY THINKING "OH, MY GOD. NOTHING IS HAPPENING" AND 1-2 SECS LATER I PLOWED INTO THE CAR IN FRONT OF ME. THE COLLISION WAS HARD ENOUGH TO CAUSE TEMPORARY PAIN TO THE DRIVER IN FRONT OF ME, BUT NO AIR BAGS WERE DEPLOYED AND THE PRIUS APPEARS TO NOT HAVE MAJOR FRONTAL DAMAGE - HOOD IS BENT BACK AND MAYBE SLIGHT FRAME DISTORTION => THE IMPACT CLEARLY WAS NOT AT THE ~40-50 MPH I WAS GOING WHEN JUST EXITING THE HIGHWAY, SO SOME BRAKING CLEARLY DID OCCUR -- BUT I HAVE THE DISTINCT FEELING THAT MY PREVIOUS CAR (SUBARU OUTBOOK) WOULD HAVE EASILY STOPPED IN TIME. AFTER ACCIDENT, I TESTED BRAKES BY GOING 15-20 MPH IN PARKING LOT AND BRAKING HARD. ALWAYS STOPPED QUICKLY, I'M GUESSING W/100% FRICTION BRAKING. SO BRAKES ARE PROBABLY NOT "DEFECTIVE" IN SENSE OF LOST HYDRAULIC FLUID, ETC... BUT I HAVE NEVER BEFORE EXPERIENCED THE FEELING "I'M NOT STOPPING" EXCEPT ONCE WHEN LOSING TRACTION ON ICY ROAD WITH A NON-HYBRID. THE FACT HAD TIME TO
CASE OF SUDDEN UNINTENDED ACCELERATION IN A NEW 2010 TOYOTA PRIUS: I WAS PARKING MY CAR IN A PULL-IN PARKING SPOT IN AN OFFICE BUILDING PARKING LOT. WHILE STRAIGHTENING THE CAR OUT IN THE SPOT, IT SUDDENLY ACCELERATED OUT OF CONTROL AND JUMPED A CURB IN FRONT OF LANDSCAPED SHRUBBERY. A LARGE WOODY BUSH, AND SOFT DIRT STOPPED THE VEHICLE. NO ONE ELSE WAS INVOLVED IN THE ACCIDENT. THE CAR HAS ONLY 2200 MILES ON IT. THE CAR IS CURRENTLY BEING HELD BY THE DEALER, TOYOTA SCION OF EATONTOWN, NJ. *TR
I HAVE BEEN EXPERIENCE MOMENTARY LOSS OF BRAKING POWER WHILE DRIVING MY 2010 PRIUS ON ROUGH ROAD SURFACE OR POTHOLES MORE THAN 30 TIMES SINCE I OWN THIS VEHICLE. I FILED A COMPLAINT (ODI #10304434) BACK IN FEB 3RD. 2010 BEFORE THE RECALL FROM TOYOTA. MY PRIUS WAS INCLUDED IN THE RECALL, SO I BROUGHT THE VEHICLE BACK TO TOYOTA SERVICE CENTER FOR THE RECALL. TOYOTA UPDATED THE ABS ECU SOFTWARE ON MY PRIUS ON FEB. 2010. SINCE TOYOTA UPDATED THE SOFTWARE FOR THE RECALL, I STILL EXPERIENCE THE SAME PROBLEM MULTIPLE TIMES, AND IT IS NOT ONLY HAPPEN DURING SLOW AND STEADY APPLICATION OF BRAKES, ALSO HAPPEN WHEN I USE THE BRAKE IN MORE SUDDEN FASHION EVEN AT MODERATE SPEED (30-40MPH). I BROUGHT MY PRIUS BACK TO THE TOYOTA SERVICE CENTER AGAIN IN MAY 2010 TO RECHECK THE ABS ECU SOFTWARE, AND THEY SAID THE SOFTWARE IS THE LATEST UPDATED VERSION, AND MY BRAKING SYSTEM IS MEETING THE MANUFACTURE SPECIFICATION. HOWEVER, THIS PROBLEM IS STILL EXIST AS OF TODAY, AND MY CONCERN REGARDING SAFETY OF THIS VEHICLE IS GROWING BECAUSE THIS PROBLEM LEAD TO INCREASE VEHICLE STOPPING DISTANCE AND THUS RAISE THE LIKELIHOOD OF A CRASH OR ACCIDENT. *TR
MUSTY SMELL COMING FROM AIR CONDITION FROM MY TOYOTA PRIUS 2010. *TR
NEW 2010 PRIUS LL COMMUTER CAR SUDDENLY ACCELERATES OR SCOOTS WHEN BOTH FEET ARE ON THE BRAKE. THE VEHICLE TAKES THE SAME ROUTE TO AND FROM WORK DAILY. ON EVERY TRIP, WHEN THE RIGHT FRONT WHEEL PASSES OVER A RECESSED MANHOLE, THE VEHICLE ACCELERATES. I IMMEDIATELY PUSH HARDER ON THE BRAKE TO STOP THE VEHICLE. THE MANHOLE IS ABOUT 30 FEET IN FRONT OF AN INTERSECTION, SO I AM ALREADY DECELERATING AND BRAKING WHEN I CROSS OVER THE MANHOLE. THIS IS SCARY BECAUSE, IF I THE CAR DOESN'T STOP, IT WILL TAKE ME OUT INTO THE MIDDLE OF THE INTERSECTION. BOTH FEET ARE ON THE BRAKE. I HAVE DRIVEN FOR OVER 40 YEARS, AND THIS THE STRANGEST THING I HAVE EVER EXPERIENCED. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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