WHEN I WAS PULLING INTO A PARKING SPOT, THE BRAKES FAILED AND THE VEHICLE ACCELERATED ON ITS OWN CAUSING ME TO RUN OVER THE CEMENT PARKING STOP AND CRASH INTO A CEMENT WALL. THE VEHICLE THEN BACK UP FROM THE CONCUSSION AND ACCELERATED ONCE AGAIN CAUSING ME TO CRASH TWICE. I FINALLY CAME TO MY SENSES AND SHUT THE VEHICLE OFF. I HAD BEEN NOTICING THE BRAKES FEELING STRANGE PRIOR TO THIS INCIDENT. THIS CAUSED $6,400 IN DAMAGE. TOYOTA WAS ALERTED, HAD THE VEHICLE INSPECTED AND CLAIM IT REVEALED NO EVIDENCE OF ANY SORT OF MALFUNCTION OR DEFECT. IN MY HEART, I KNOW THAT IS NOT TRUE. THIS WAS A VERY FRIGHTENING EXPERIENCE AND I DREAD THIS HAPPENING AGAIN. *TR
2010 Toyota Prius complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
I JUST GOT AN EMAIL FROM MYCARSTATS.COM WHICH AFTER READING THROUGH COMPLAINTS ONE HIT ME AND I THOUGHT "THAT'S EXACTLY WHAT HAPPENED TO US". AT THE TIME, A COUPLE OF MONTHS AGO, WITH TOYOTA'S KNOWN PROBLEMS, I TOLD MY WIFE TO REMEMBER THIS AND LET ME KNOW IF IT EVER HAPPENS AGAIN (WHICH IT HAS NOT). THE PROBLEM OCCURRED WHEN WE WERE TRAVELING AT A LOW SPEED AND I HIT AN SPEED BUMP THE VEHICLE SURGED LIKE I HAD BUMPED THE GAS PEDAL ONLY I HAD MY FOOT ON THE BRAKE.
I GENTLY DRIVE MY 2010 TOYOTA PRIUS IN ECO MODE TO MAXIMIZE FUEL ECONOMY. EVERY WEEKDAY, SINCE JANUARY 2011, I SLOW ON A CERTAIN ROAD TO MAKE A RIGHT TURN. THE ROAD HAS A MANHOLE COVER RECESSED ABOUT 1 INCH INTO THE ROAD ALONG THE PATH OF MY PASSENGER SIDE TIRES. EVERY TIME I DRIVE OVER THIS MANHOLE COVER THE PRIUS COMPLETELY LOSES ABILITY TO BRAKE FOR ABOUT 1/2 SECOND, THEN BRAKING IS REESTABLISHED. THERE ARE OTHER SMALL BUMPS I DRIVE OVER AT OTHER PLACES WHICH HAVE THE SAME RESULTS TO THE PRIUS BRAKING SYSTEM. YESTERDAY (26 OCT 2011) SOMETHING DIFFERENT BUT POSSIBLY ASSOCIATED HAPPENED WHILE DRIVING OVER A BUMP. THIS TIME I WAS ACCELERATING AFTER HAVING MADE A RIGHT TURN FROM A COMPLETE STOP. WHILE STILL ACCELERATING AFTER THE TURN I SIGNALED LEFT AND PROCEEDED TO MERGE INTO THE LEFT HAND LANE. AS THE PRIUS RIGHT FRONT TIRE DROVE OVER THE REFLECTIVE LANE MARKER IMBEDDED IN THE ROAD SURFACE (THE MARKER STICKS OUT ABOUT 1/2 INCH FROM ROAD SURFACE) THE PRIUS WENT OUT OF CONTROL. THE CAR SUDDENLY AND SEVERELY PULLED HARD TO THE LEFT AND RAPIDLY SLOWED, I STRUGGLED AGAINST THE CARS ACTIONS TO AVOID HITTING THE RAISED CENTER MEDIAN. MY FIRST THOUGH WAS THAT I MUST HAVE HAD A COMPLETE AND INSTANTANEOUS BLOW OUT ON THE FRONT LEFT TIRE. MY REACTION WAS TO IMMEDIATELY REMOVE MY FOOT FROM THE ACCELERATOR. THEN AS I WAS FURTHER ASSESSING MY OPTIONS AND THE SURROUNDING TRAFFIC THE PRIUS REGAINED CONTROL AND I WAS ABLE TO CONTINUE DRIVING DOWN THE ROAD AS IF NOTHING HAD EVER HAPPENED. AS
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS BRAKING IN AN ATTEMPT TO ENTER A PARKING SPACE WHEN THE BRAKE PEDAL BECAME STUCK. THE VEHICLE THEN ACCELERATED ABNORMALLY AND THE VEHICLE CRASHED INTO A CONCRETE WALL. THE VEHICLE BOUNCED BACK AS THE ACCELERATION CONTINUED AND THE VEHICLE THEN CRASHED INTO THE CONCRETE WALL A SECOND TIME. THE CONTACT POWERED THE VEHICLE OFF IN ORDER TO STOP THE ABNORMAL ACCELERATION. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIR AND INSPECTION. THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
I DEPRESSED THE BRAKE PEDAL AND, INSTEAD OF SLOWING DOWN, MY CAR SURGED FORWARD FOR ABOUT 20 FEET BEFORE BRAKES ENGAGED AND THE CAR STOPPED --- JUST BEFORE THE INTERSECTION (RED LIGHT). I BARELY AVOIDED HITTING A TRUCK IN FRONT OF ME (I WAS ABLE TO DRIVE AROUND). ROAD SURFACE WAS DRY,WITHOUT ANY POTHOLES,BUMPS,ETC. I TOOK THE CAR TO THE TOYOTA SERVICE CENTER. AFTER CHECKING MY CAR THEY INFORMED ME THAT THE COMPUTER DID NOT DETECT ANY MALFUNCTIONS, THE TEST DRIVE WAS ALSO UNEVENTFUL,SO THAT NOTHING COULD BE DONE TO RESOLVE THE PROBLEM. THIS CAR'S BRAKING IS OBVIOUSLY UNPREDICTABLE AND IT IS ,WITHOUT A DOUBT, NOT SAFE TO DRIVE. *TR
ENGINE KNOCKS UPON STARTING BUT GOES AWAY AFTER ABOUT 10 SECONDS. THE VEHICLE DOESN'T DO THIS VERY OFTEN AND IT IS DIFFICULT TO DUPLICATE. REFERENCE THIS YOUTUBE VIDEO FOR AN EXACT REPLICATION OF THE PROBLEM: HTTP://YOUTU.BE/TCBG97UBX5S. *TR
CHEAP THIN BLACK PLASTIC ENGINE COVER FOR OIL PAN IS DEFECTIVE WITH ONE EDGE CRACKED 100% AFTER ONLY 5 OIL CHANGES SIMILAR TO AIRCRAFT ALUMINUM METAL FATIGUE. THIS PLASTIC FLAP UNDER OIL DRAIN PLUG IS NOW DRAGGING ON THE ROAD HANGING BY A SINGLE BOLT. RIDICULOUS TO FAIL AFTER OPENING AND CLOSING OIL DRAIN PAN COVER 5 TIMES. WE VIEW THIS AS A DEFECT COVERED UNDER OUR BUMPER TO BUMPER 7 YEAR 100,000 MILE PLATINUM EXTENDED WARRANTY CONTRACT FOR WHICH WE PAID $1870 ON 07-14-2009 FOR A NEW VEHICLE. MINOR SCRATCHES AND DUST ARE NOT PROXIMATE CAUSE OF FAILURE. *TR
CAR ABS LIGHT COMES ON, AND AT THE SAME TIME VEHICLE LOSES BRAKE ASSIST OR BRAKE ASSIST BECOMES UNEVEN. CAR HAS HAD THREE BRAKE LIGHT FAILURES - 1 WITH PREVIOUS OWNER AND 2 WITH CURRENT OWNER. FIRST FAILURE WAS REPAIRED BY RESETTING THE COMPUTER, WE THINK. WITH CURRENT OWNER, DEALER HAS REPLACED THE ANTILOCK SENSOR TWO TIMES, AND WITH THE SECOND SENSOR REPLACEMENT TOYOTA NOW HAS PRONOUNCED THE VEHICLE AS SAFE. SINCE THE BRAKES FAILED AFTER THE FIRST SENSOR REPLACEMENT, WE HAVE LITTLE CONFIDENCE THAT THE PROBLEM WAS SOLVED WITH THE SECOND SENSOR REPLACEMENT. WE ARE CONCERNED ABOUT VEHICLE SAFETY, ESPECIALLY SINCE THE CAR IS FREQUENTLY DRIVEN IN HEAVY WASHINGTON BELTWAY TRAFFIC. TYPICALLY CAR RUNS FOR SOME TIME AND THEN FAILS, SO WE DO NOT KNOW IF AND WHEN IT WILL HAPPEN AGAIN. DEALER AND TOYOTA HAVE BEEN UNSUPPORTIVE TO OUR CONCERNS. *TR
2010 TOYOTA PRIUS. CONSUMER STATES WHEN ONE OF THE FRONT TIRES TRAVELS OVER UNEVEN PAYMENT SPECIFICALLY AN INDENTATION IN THE ROAD THE BRAKING ACTION FAILS MOMENTARILY *TGW THE CONSUMER STATED THE VEHICLE LUNGED FORWARD A FEW FEET, BEFORE THE BRAKES ENGAGED AGAIN. THE DEALER INFORMED THE CONSUMER THE ISSUE HAD TO DO WITH THE ABS/TRAC SYSTEM. *JB
MY ISSUE IS SIMILAR TO OTHERS THAT HAVE COMPLAINED. WHEN TRAVELING A LOW SPEEDS AND I HIT AN UNEXPECTED BUMP THE VEHICLE SURGES FORWARD. THIS IS VERY DANGEROUS AND ONE THAT I WOULD HOPE TOYOTA TAKE NOTICE AND ADDRESS IMMEDIATELY. *TR
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THE TIRES WORE PREMATURELY. THE CONTACT HAD AN ALIGNMENT PERFORMED AND THE VEHICLE WAS INSPECTED BY SEVERAL DEALERS AND EACH TIME THE CONTACT WAS TOLD THERE WAS NO PROBLEM WITH THE ALIGNMENT OR FRAME OF THE VEHICLE. THE CONTACT BELIEVED THE FAILURE TO BE A MANUFACTURING DEFECT BECAUSE OF THE PREMATURE WEAR ON THE TIRES. THE CONTACT ALSO OWNED A 2005 TOYOTA PRIUS IN WHICH THE SAME FAILURE OCCURRED WITH THE TIRES. THE FAILURE MILEAGE WAS 17,000. UPDATED 10/12/11*LJ UPDATED 10/24/11
PLASTIC UNDERCARRIAGE COVER LOOSENED AND STARTED DRAGGING ON HIGHWAY FOR NO APPARANT REASON. *TR
I FIRST REPORTED THIS TO TOYOTA PRIOR TO THE INITIAL 2010 RECALL, THE CAR WAS LESS THAN 1 MONTH OLD AND I HAVE REPORTED IT ON NUMEROUS OCCASIONS VIA THE TOYOTA WEBSITE. ON THE FEW OCCASIONS I LENT THE CAR TO FRIENDS THEY HAVE HAD THE SAME EXPERIENCE. DESCRIPTION: WHEN TRAVELING AT RELATIVELY SLOW SPEEDS AND AN UNEXPECTED BUMP COMES UP AND THE BRAKES ARE ENGAGED EARLY, ONCE GOING OVER THE BUMP THE CAR LOSSES BRAKE POWER FOR A FEW SECONDS AND JOLTS FORWARD. IT IS VERY DISCONCERTING B/C IN THOSE SPLIT SECONDS IF ONE IS NOT PREPARED THE CAR HURLS FORWARD AND COULD IF ALL ODDS ARE AGAINST ME, THE CAR COULD KILL SOMEONE IF THEY ARE WALKING IN FRONT OF THE CAR. I REPORTED IT TO MY DEALER, MY DEALER'S INSPECTOR WENT OUT ON TEST DRIVE WITH ME, WE WERE ABLE TO RECREATE THE INCIDENT WHEN HE WAS DRIVING AS THERE ARE A FEW SPOTS IN MY NEIGHBORHOOD THAT IT HAPPENS EVERY TIME. HE PUT THE COMPUTER ON THE CAR BUT IT DID NOT READ THERE WAS A PROBLEM. HE CALLED THE NATIONAL TECHNICAL OFFICE, WHO EVENTUALLY CAME OUT, I LEFT THE CAR AT THE DEALERSHIP. THEY RECREATED THE PROBLEM AND ACCORDING TO THE LOCAL TECHNICIAN THEY PUT A CAMERA IN THE WHEEL TO FILM THE SITUATION. I WAS LATER TOLD BY MY LOCAL TECHNICIAN THAT IT WAS DETERMINED THAT THERE WAS NOT A PROBLEM WITH THE CAR AND THAT THE SITUATION IS NORMAL WHERE THE TIRE CATCHES AN UNEVEN SURFACE AND GOES INTO OVERDRIVE. I HAVE HAD DREAMS THAT I WOULD KILL SOMEONE IN THIS CAR. NOONE IS ALLOWED TO USE THIS CAR FOR THE SAME REASON. I FEAR FOR MY LIFE
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED AS HE WAS DRIVING 15 MPH HIS VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE TOP OF THE SEAT BELT MALFUNCTIONED. THE CONTACT SUSTAINED WHIP LASH AND CHEST INJURIES; HE WAS TAKEN TO THE HOSPITAL. A POLICE WAS FILED. THERE WAS EXTENSIVE DAMAGE TO THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP. THE INSURANCE COMPANY WAS NOTIFIED. THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500.
MY 2010 PRIUS LURCHES FORWARD WHEN THE BRAKES ARE APPLIED AND I HIT A BUMP OR OTHER UNEVEN SURFACES. *TT
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ADAPTIVE CRUISE CONTROL FEATURE WOULD UNEXPECTEDLY MALFUNCTION AND FORCE THE BRAKES TO ENGAGE. THE CONTACT STATED THAT IF THE VEHICLE TRAVELING IN FRONT OF HIM WERE TO TURN TO THE LEFT OR RIGHT, HIS BRAKES WOULD SUDDENLY ENGAGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING TO SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
I PURCHASED MY 2010 PRIUS IN AUGUST 2010. FOR THE PAST YEAR, I HAVE HAD PROBLEMS WITH THE BRAKE SYSTEM WHEN ATTEMPTING TO BRAKE AT LOW SPEEDS. WHEN BRAKING AT LOW SPEEDS, SUCH AS STOPPING AT A RED LIGHT OR STOP SIGN, IF THE CAR HITS A BUMP OR A POTHOLE, IT STOPS BRAKING AND INSTEAD ACCELERATES FORWARD A BIT. IT IS EXTREMELY FRIGHTENING AND I FIND IT EXCEPTIONALLY DANGEROUS. I HAVE COME EXTREMELY CLOSE TO HITTING THE VEHICLES IN FRONT OF ME ON SEVERAL OCCASIONS. I NOW HAVE TO TRY TO CONSCIENTIOUSLY ADJUST AND DRIVE VERY, VERY SLOWLY WHEN BRAKING ON UNEVEN ROAD SURFACES SINCE I HAVE COME TO ANTICIPATE THIS PROBLEM. HOWEVER, MANY TIMES THERE IS NO WAY TO AVOID THE CAR'S SURGE OF POWER. I BELIEVE THIS IS A HIGHLY DANGEROUS SITUATION WITH MY VEHICLE. A SIMPLE INTERNET SEARCH WILL DEMONSTRATE THAT THIS PROBLEM EXISTS AND WAS NOT RESOLVED WITH THE RECALL IN MARCH 2010. I PURCHASED MY PRIUS, NEW, FIVE MONTHS AFTER THE PROBLEM WAS ALLEGEDLY FIXED AND I HAVE HAD THIS PROBLEM SINCE DAY ONE. THE BRAKES HAVE BEEN EXAMINED ON MY VEHICLE BY A TOYOTA DEALER AND THEY APPEAR TO BE FINE. I HIGHLY BELIEVE THAT A RECALL IS APPROPRIATE TO FIX THIS DANGEROUS BRAKING ISSUE. *TR
WHEN I PRESSED THE BRAKES WHILE APPROACHING A STOP I HIT A BUMP IN THE ROAD (LARGE POT HOLE). THE PRESSURE ON THE BRAKE RELEASED FOR APPROXIMATELY 1 SECOND BEFORE THE PRESSURE ON THE BRAKE PAD RE-ENGAGED. THIS SAME SCENARIO CAN HAPPEN ANY WHERE FROM 0 TO 2 TIMES PER WEEK. IN THE WINTER WHEN THE ROAD SURFACE IS NOT CLEAR IT IS APPARANT THAT WHEN THE BRAKE "DISENGAGES" THE ANTI-LOCK DOESN'T ENGAGE BECAUSE THE CAR SLIDES. I HAVE SLIDE THROUGH A RED LIGHT, ONTO A BUSY STREET. FORTUNATELY THERE HAVE NOT BEEN CARS IN THE VACINITY. I HAVE TAKEN THE CAR TO THE DEALERSHIP 3 TIMES FOR THIS PROBLEM WITH NO SOLUTION OR RECOMMENDATION.
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT AS THE ENGINE WAS STARTED, THE VEHICLE SUDDENLY ACCELERATED AND CAUSED THE CONTACT TO CRASH INTO A PARKED VEHICLE. NO ONE WAS INJURED. THE POLICE WERE CALLED AND A REPORT WAS FILED. THE INSURANCE COMPANY WAS CALLED AND HAD THE VEHICLE TOWED. THERE WAS EXTENSIVE DAMAGE TO THE VEHICLE BUT THE CONTACT WAS AWAITING AN ASSESSMENT OF THE DAMAGES FROM THE INSURANCE COMPANY. THE MANUFACTURER HAD NOT YET BEEN CONTACTED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 20,000.
2010 TOYOTA PRIUS, WITH 29000 MILES. PULLING INTO A PARKING LOT AT A VERY SLOW SPEED, APPLIED BRAKES TO STOP CAR, BUT IT DID NOT STOP IT, IT STARTED JERKING FORWARD, UNTIL IT STOPPED WHEN IT STRUCK A FENCE, INJURIES OCCURED AS A RESULT, SEAT BELT DID NOT OLD BACK DRIVER, AND DRIVER WIPPED FORWARD AND BACK STRIKING STEERING WHEEL. VEHICLE WAS TOWED TO TOYOTTA DEALER. STILL WATING FOR TOYOTA CORP TO ADVISE OF ERROR THAT OCCURED, DATA FROM CMPUTER HAS BEEN DOWNLOADED BY A PRIVATE FIRM AND DELIVERED TO TOYOTA. 8/9/11 ACCIDENT OCCURED ON 7/25/11 AT 14:30. *TR
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER 10V039000 (SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE) AND HAD THE REPAIRS PERFORMED. THE CONTACT STATED THAT AFTER THE REPAIRS WERE PERFORMED, WHILE DRIVING APPROXIMATELY 15 MPH OVER A UNEVEN ROAD SURFACE, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SUDDENLY ACCELERATED FOR A FEW MOMENTS. THE CONTACT ALSO STATED THAT THE FAILURE ONLY OCCURRED WHEN DRIVING OVER AN UNEVEN ROAD SURFACE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTICS, WHERE THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100. THE VIN WAS NOT AVAILABLE. HAD THE RECALL DONE BUT IT DID NOT FIX THE PROBLEM. TOYOTA HAS BEEN UNRESPONSIVE AND THE DEALERS SAY THERE'S NOTHING THEY CAN DO. UPDATED 11/16/2011 *LN *TR
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS HYBRID. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED AND A HYBRID SYSTEM FAILURE MESSAGE CAME ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO COME UP WITH A CONCRETE DIAGNOSIS BUT STATED THAT THE FAILURE MIGHT HAD BEEN CAUSED BY A ONE VOLT OVER CHARGE ON THE HYBRID BATTERY WHICH HAPPEN AS A RESULT OF EXCESSIVE BRAKING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 41,000 AND THE CURRENT MILEAGE WAS 43,000.
OUR 2010 PRIUS IS UNSAFE DURING THE DAYTIME DRIVING WHEN WE ARE REQUIRED BY ROAD SIDES TO TURN ON OUR HEADLIGHTS IN CERTAIN ROADS, WHEN WE COMPLY THE HEADLIGHTS GO ON, BUT THE DASH LIGHTS GO DARK AND WE ARE UNABLE TO READ THE SPEEDOMETER ETC. I WENT TO A TOYODA DEALER AND THEY SAID NOTHING COULD BE DONE TO FIX THE PROBLEM. TODAY, AUG 6, I PERSONALLY SPOKE WITH TOYODA MOTOR SALES IN TORRANCE CA., ON MY COMPLAINT 1107281155, AND WAS TOLD TOYODA COULD DO NOTHING ON 2010 PRIUS WHICH ALL HAVE THE SAME PROBLEM. I OFFERED TO PAY TO FIX IT AS I AM ON ROADS REQUIRING DAYLIGHT HEAD LIGHTS ON SEVERAL TIMES A MONTH. I FEEL THAT TOYODA SHOULD RECALL ALL PRIUS AND FIX THAT PROBLEM, THERE IS NO EXCUSE FOR A DANGEROUS SISTUATION LIKE THAT ESPECIALLLY WHEN I CAN RECEIVE A TICKET FOR NOT USING THE HEADLIGHTS DURING THE DAY OR IF I DO NOT BEING ABLE TO READ THE SPEEDOMETER ETC. I FEEL THAT THROUGHOUT THE WEST MANY ROADS REQUIRE ONLIGHT HEADLIGHTS. I WOULD LIKE A FORMAL INVESTIGATION ABOUT THIS MATTER. *TT
EVER SINCE I PURCHASED MY 2010 PRIUS IN NOVEMBER, 2009 THE BRAKES HAVE BEEN A PROBLEM. WHEN BRAKING WHILE DRIVING OVER A BUMP OR POTHOLE THE CAR LOOSES BRAKING ABILITY AND THERE IS A SURGE OF POWER. THE DEALERSHIP CLAIMS THERE IS NO PROBLEM AND THE RECALL WORK HAS NOT MADE A NOTICEABLE DIFFERENCE. *TT
HAVING A CAR ACCIDENT ON HIGHWAY. THIS ACCIDENT RAISES THE CONCERN ABOUT SAFETY ISSUE OF TOYOTA PRIUS.ONE PART OF MAIN BATTERY CABLE UNDERNEATH THE CAR WAS NOT WELL PROTECTED OR COVERED. WHEN A SOLID OBJECT RIGHT HITTING THE CABLE WITH BLAST SOUND , THE CABLE WAS BROKEN APART., WE LOST ALL THE POWER, THE CAR TOTALLY WAS DEAD ON THE HIGHWAY. WE HAVE 3 PEOPLE IN THE CAR, MY 85YR OLD MOTHER, MY WIFE AND ME. IT IS HORRIBLE. *KB
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THE REARVIEW MIRROR WAS HANGING TWO INCHES LOWER THAN NORMAL REARVIEW MIRRORS AND WAS OBSTRUCTING THE DRIVERS VIEW OF THE ROADWAY TO THE RIGHT. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE REARVIEW MIRROR DESIGN WAS NEWER AND THEY WERE UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 10,000.
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 71 MPH WITH THE CRUISE CONTROL ACTIVATED THE VEHICLE BEGAN TO ACCELERATE AND DECELERATE ON ITS OWN. THE CRUISE CONTROL LIGHT ILLUMINATED AND BEGAN TO FLASH ON THE INSTRUMENT PANEL ERRATICALLY. THE VEHICLE HAD A DYNAMIC RADAR CRUISE CONTROL FEATURE WHICH RECOGNIZED WHEN THERE WAS A VEHICLE IN CLOSE PROXIMITY AND WAS ALSO ILLUMINATED; HOWEVER, THERE WAS NOT A VEHICLE WITHIN CLOSE PROXIMITY. THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT STOP UNTIL THE CRUISE CONTROL WAS MANUALLY DEACTIVATED. THE CONTACT HAD NOT USED THE CRUISE CONTROL FEATURE SINCE THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,250. UPDATED 09/28/11*LJ UPDATED 2/21/12 *CN
BRAKES FAILED. 2010 TOYOTA PRIUS. 160,000 MILES ON VEHICLE. WHEN I STARTED THE CAR, I HAD NO BRAKES. WHEN I PUT THE CAR IN GEAR, I THEN HAD BRAKES. I HAD BRAKES WHEN I PULLED UP TO A STOP SIGN. AS I WAITED FOR TRAFFIC I THEN HAD NO BRAKES. WHEN I BEGAN TO MOVE I HAD BRAKES, BUT THEN AS I GAINED SPEED, THE BRAKES WENT OUT. I MANAGED TO STOP WITH THE EMERGENCY BRAKE. CHECKED THE BRAKE FLUID: COMPLETELY FULL. DEALER SAID THE MASTER CYLINDER WENT BAD. ORGINAL BRAKES ON VEHICLE; NOT EVEN HALF USED. HIGHWAY MILES ON VEHICLE. VERY HOT DAY. I BELIEVE IT IS ELECTRICAL, DEALER SAYS MECHANICAL. HAD THERE BEEN AN ACCIDENT, THIS INCIDENT WOULD BE LOOKED INTO. AS IT IS, NO DEALER WILL LOOK INTO A CAR THAT IS OUT OF WARRENTY. I COMPLAINED FOR 5 MONTHS ABOUT THE BRAKES WHEN I FIRST BOUGHT THE CAR NEW. DEALER TOLD ME THAT THERE IS NOTHING WRONG WITH THE BRAKES. EVEN AFTER THE RECALLS, THERE STILL IS PROBLEMS WITH THE BRAKES. NOW I BELIEVE THERE IS A PROBLEM WITH THE MASTER CYLINDER, -THE ELECTRIC COMPONENT PART OF IT- BUT TOYOTA WILL ONLY LOOK INTO IT WHEN THERE IS A SERIOUS ACCIDENT.
HAVING PROBLEMS WITH THE BRAKING ON MY 2010 TOYOTA PRIUS. AT SLOW TO MODERATE SPEEDS WHILE I AM BRAKING AND GO OVER A POTHOLE THE CAR SEEMS TO STOP BRAKING AND KEEPS GOING. I THEN HAVE TO DEPRESS THE BRAKE HARDER TO MAKE THE CAR STOP. I HAVEN'T HAD ANY COLLISIONS BECAUSE OF THIS ISSUE BECAUSE I HAVE NOT BEEN FOLLOWING CLOSELY BEHIND A CAR. BUT I BELIEVE IF I WAS, I WOULD HAVE DEFINITELY REAR-ENDED ANOTHER VEHICLE. *TR
FRONT TIRES CHIPPING ON THE INSIDE AND OUTSIDE. TOLD TO GET THEM ROTATED AND ALIGNMENT. 6 LUG NUTS BROKE OFF DURING THE ROTATION AND THE ALIGNMENT WAS NOT THAT FAR OFF. TOLD THE TIRES WHERE THE WRONG ONES FOR THAT HEAVY OF A VEHICLE. TOOK TO THE DEALER AND HE LAUGHED AT ME AND SAID THEY WOULD LOVE TO CHARGE ME TO REPLACE ALL MY LUG NUTS AND THOSE WHERE THE RIGHT TIRES FOR THE VEHICLE AND HE SAID I WAS LUCKY TO GET 35,000 MILES OUT OF THEM BECAUSE EVERYONE ELSE ONLY GOT 25,000 MILES WITH THE TIRES HE THEN TRIED TO SELL ME A NEW SET OF TIRES. FOUR DAYS LATER THE CAR DECIDED TO DRIVE ITSELF INTO A TREE AT 20 MILES AN HOUR. NO AIR BAGS DEPLOYED BUT THE CAR WAS TOTALED. *KB
I AM EXPERIENCING THE SAME PROBLEM AS MANY OTHER 2010 PRIUS OWNERS. THE BRAKES FAIL BRIEFLY WHEN DRIVING OVER LARGE POTHOLES LOCATED ON A GRADE. I HAVE DISCUSSED THE PROBLEM WITH A TOYOTA DEALERSHIP AND WAS TOLD THAT THEY ARE AWARE OF THE PROBLEM BUT UNTIL A RECALL/SOLUTION IS ISSUED THERE IS NOTHING THAT THEY CAN DO. THEY TOLD ME TO BRAKE HARDER WHEN DRIVING OVER POTHOLES TO COMPENSATE FOR THE PROBLEM; THE BRAKES, HOWEVER, DO NOT FAIL WITH EVERY POTHOLE. IT SEEMS LIKE THE POTHOLES HAVE TO BE A CERTAIN SIZE, YET FROM THE DRIVER'S SEAT, IT'S EXTREMELY DIFFICULT TO JUDGE THE SIZE OF THE POTHOLE AND THUS IF THE CAR WILL LOSE BRAKING POWER. SO, SLAMMING ON THE BRAKES FOR EVERY POTHOLE IS JUST AS DANGEROUS AS NOT SINCE STOPPING TOO QUICKLY CAN CAUSE A REAR-END ACCIDENT. I LIVE IN A CITY OVERWHELMED WITH HILLS AND POTHOLES SO THIS PROBLEM HAPPENS NEARLY EVERY TIME I DRIVE THE CAR. IT HAS GOTTEN TO THE POINT WHERE I AM FEARFUL TO DRIVE MY CAR SINCE I HAVE HAD SEVERAL CLOSE CALLS AND KNOW THAT UNLESS THIS PROBLEM IS FIXED, IT WILL EVENTUALLY CAUSE AN ACCIDENT. BRIEFLY LOSING BRAKING POWER MAY SEEM INSIGNIFICANT BUT UNTIL YOU HAVE ACTUALLY DRIVEN THE CAR AND EXPERIENCED THE LACK OF CONTROL THE ONLY COMPARISON THAT I CAN MAKE IS DRIVING ON ICE. YOU FEEL UTTERLY HELPLESS FOR THE TIME THAT THE CAR IS OUT OF YOUR CONTROL, EVEN IF IT'S ONLY A FEW SECONDS, DURING WHICH TIME YOU ARE LEGALLY AND MORALLY ACCOUNTABLE FOR WHAT YOUR CAR DOES OR HITS. THERE ARE PLENTY OF OTHER ROAD HAZARDS AND SAF
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE AT A TRAFFIC LIGHT ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACTS VEHICLE AND THE SEAT BELT FAILED TO SECURE THE PASSENGER, WHICH CAUSED HER HEAD TO HIT THE DASHBOARD. THE CONTACT ALSO FILED A COMPLAINT 1107110028 WITH TOYOTA REGARDING THE SEAT BELT FAILURE. THE CONTACT WAS ABLE TO DRIVE THE INJURED PASSENGER TO THE HOSPITAL ALTHOUGH THE REAR BUMPER WAS DAMAGED AND HANGING OFF OF THE VEHICLE. THE REAR OF THE VEHICLE WAS PUSHED INTO THE REAR PASSENGER SEAT. THE PASSENGER SIDE REAR DOOR WOULD NOT OPEN AND THE DRIVERS SIDE REAR DOOR WAS PARTIALLY CLOSED DUE TO THE DAMAGE. THE DASHBOARD AIR BAG SIGNAL ON THE PASSENGER SIDE WAS ILLUMINATED AFTER THE CRASH OCCURRED BUT NOT PRIOR TO THE CRASH. THE DOORS CANNOT BE LOCKED SINCE THE CRASH OCCURRED. THE PASSENGER WAS DIAGNOSED WITH A MILD CONCUSSION. A POLICE REPORT WAS FILED. SHE WAS CONCERNED SINCE THE SEAT BELT SHOULD NOT FAIL TO SECURE YOU WHENEVER A CRASH OCCURS. THE FAILURE MILEAGE WAS 10,000. UPDATED 10/4/11 *CN UPDATED 01/30/12
CATASTROPHIC FAILURE OF SIDEWALL WHILE DRIVING. DID NOT CAUSE AN ACCIDENT DUE TO LOW SPEED AT TIME OF FAILURE. NO OBVIOUS SIGNS OF ROAD HAZARD PENETRATION AND/OR CONTACT. PRODUCT IS IDENTIFIED ON SIDEWALL AS YOKOHAMA AWD 833 (DID NOT SEE IN DATABASE). IN ADDITION TO THE DOT#, THERE WAS ANOTHER 'SERIAL #' OR SOMETHING ON THE TIRE - N5P2210. *TR
I WAS MAKING A SHARP RIGHT TURN TO PULL INTO A PARKING SPACE, SLOWING TO A STOP. THE CAR SUDDENLY AND UNEXPECTEDLY ACCELERATED FORWARD OUT OF MY CONTROL. I APPLIED THE BRAKES AS HARD AS I COULD, WITH NO RESPONSE. AS THE CAR WAS RACING INTO A TREE, I SHUT OFF THE ENGINE BY PUSHING THE POWER BUTTON TO OFF. THE CAR KNOCKED DOWN A TREE AND CAME TO A STOP ON TOP OF IT.
I PURCHASED A 2010 PRIUS. WITHIN A 100 MILES, THE BRAKE PEDAL RANDOMLY LOCKED UP, THE BRAKES GRABBED AND BROUGHT MY CAR TO AN ABRUPT HALT. THE BRAKE PEDAL REMAINED LOCKED FOR ABOUT 3-5 SECONDS. THE CAR WOULD NOT MOVE FORWARD OR BACKWARD UNTIL AFTER THE BRAKE PEDAL UNLOCKED ITSELF. INITIALLY THIS HAPPENED IN REVERSE MODE SEVERAL TIMES, THEN IT WAS HAPPENING ONCE A WEEK AND IN FORWARD MODE AS WELL AS REVERSE. I TOOK IT IN FOR REPAIRS, MOST RECENTLY TOYOTA HAD MY CAR FOR A MONTH. NOTE THAT DURING THIS MONTH LONG INVESTIGATION NOTHING WAS DONE TO MY CAR, IT JUST SAT THERE. UPON MY LEAVING THE DEALERSHIP THE BRAKE PEDAL ACTUALLY LOCK UP! THE FIELD REPRESENTATIVE CONFIRMED THE PEDAL TO BE LOCKED AND WOULD NOT RELEASE FOR 30 SECONDS OR LONGER. HE TOOK MEASUREMENTS AND THE ENGINEER TOOK PHOTOS OF THE BRAKE PEDAL AS IT WAS UP IN THE AIR AND NOT DEPRESSED AS A NORMAL PEDAL WOULD BE. HE INSTRUCTED THE SERVICE MANAGER TO SEND ME HOME IN A LOANER CAR AND NOT THE PRIUS BECAUSE OF THE BRAKE PEDAL. I WAS SO RELIEVED THAT SOMEONE FINALLY SAW THE BRAKE PEDAL LOCKED UP AND NOT RELEASE. AFTER AN ADDITIONAL WEEK, THE DEALER CONTACTED ME AND SAID THAT TOYOTA DETERMINED THAT THIS CONDITION IS NORMAL AND THAT THE VEHICLE IS OPERATING AS DESIGNED! WHEN I REQUESTED THAT THE PHOTOS AND MEASUREMENTS OF THE LOCKED UP BRAKE PEDAL BE INCLUDED IN MY SERVICE REPORT, THE FIELD REPRESENTATIVE REFUSED TO FURNISH THAT DATA. INSTEAD, HE DENIED HE WITNESSED THE BRAKE PEDAL LOCK UP. THERE WERE NO CODES, NO WARNING
SECOND OCCURRENCE OF THIS PROBLEM IN THREE WEEKS. DRIVING DOWNHILL ON A RESIDENTIAL STREET AT 25 MPH, SLOWING TO A STOP WITHOUT APPLYING THE ACCELERATOR. SUDDENLY LOST ENGINE POWER. APPLIED ACCELERATOR, NO RESPONSE. CONTINUED TO LOSE SPEED AS I ROLLED SILENTLY DOWNHILL TOWARD THE INTERSECTION. APPLIED BRAKES AND STOPPED. RESTARTED THE ENGINE AND IT STARTED UP FINE. THE PREVIOUS INCIDENT ALSO OCCURRED ON A DOWNHILL GRADE, ON AN EXIT RAMP FROM AN PARKING GARAGE. FORTUNATELY BOTH INCIDENTS HAPPENED AT LOW SPEED AND NOT IN HEAVY TRAFFIC. I PREVIOUSLY REPORTED THE FIRST INCIDENT. TOYOTA DEALER CHECKED VEHICLE AFTER EACH INCIDENT AND COULD NOT REPLICATE THE INCIDENT OR FIND A COMPUTER CODE THAT WOULD EXPLAIN IT. SINCE THIS WAS THE SECOND OCCURRENCE AND WAS FAMILIAR TO ME, AND SINCE I WAS NOT IN TRAFFIC, I LET IT HAPPEN WHILE OBSERVING MY OWN ACTIONS, TRYING TO CHECK FOR DRIVER ERROR. MY FOOT WAS NOT ON THE BRAKE.THE CAR WAS IN DRIVE. WHILE THE CAR WAS SLOWING, I TRIED PRESSING THE ACCELERATOR DEEPLY AND THEN PUMPING THE ACCELERATOR TO SEE WHAT WOULD HAPPEN.. THERE WAS NO RESPONSE, AND NO SOUND. THE SAME WAS TRUE THREE WEEKS AGO-NO RESPONSE TO PUSHING THE ACCELERATOR, EVEN DEEPLY, AND NO SOUND. THREE WEEKS AGO, THE FIRST TIME IT HAPPENED, I ALSO TRIED CYCLING THROUGH THE "MODES" (EV, PRIUS, ECO, POWER) WITH NO EFFECT. EACH TIME, I HIT THE POWER BUTTON TO POWER OFF, AND THEN I HIT IT AGAIN TO RESTART. POWERING OFF AND THEN RESTARTING, BOTH TIMES, SEEMED LIKE "REBOOTING" A COMPUTER. F
CAR STOP ON CROWED WARNING APPERED ON DASH HYBID OVER HEATING CAR STOP. HAD TO RESTAT CAR. BY TIME PULLED TO SHOULDER WARNING LIGHT WHENT OFF. CAR SMELLED OF BURNING THIS HAPPEN ON FRIDAY ON SAT BROUGH CAR TO SANTA MONICA THEY HAD NO ANSWER. AS NEEDED MORE INFO HAD CAR TOWED ON MONDAY LEFT CAR TILL SAT. THEIR DIAGNOSIS USING GAS AND BRAKE AT SAME TIME HOW DO YOU DO THIS WITH ONE RIGHT FOOT? . YOU NEVER DRIVE WITH THE LEFT FOOT COMPUTOE IS IN ERROR
I WAS DRIVING WITH TO PASSENGERS ON THE NEW JERSEY TURNPIKE AT 65 MPH WHEN I HEARD A LOUD NOISE FROM UNDER THE CAR. THE PLASTIC FRONT ENGINE COVER HAD COME LOOSE AND WAS DRAGGING ON THE PAVEMENT. A AAA MECHANIC REMOVED THE PART AND THE TOYOTA DEALER IS REPLACING IT AT NOT CHARGE. I THINK IT IS A SAFETY DEFECT.
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN THE ANTI-LOCK BRAKES ENGAGED INDEPENDENTLY AND CAUSED THE VEHICLE TO COME TO A SUDDEN HALT. THE VEHICLE WAS INSPECTED BY THE DEALER WHO WAS UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100.
EXITING FROM A PARKING GARAGE. AFTER PASSING THROUGH THE PAY LINE, I HEADED DOWN THE EXIT RAMP TOWARD THE STREET. THE VEHICLE REFUSED TO ACCELERATE AS I PUSHED ON THE ACCELERATOR. . IT DID VERY SLOWLY ACCELERATE TO 11 MPH AND THEN STARTED TO DECELERATE. I STOPPED THE CAR ON THE RAMP, TURNED THE ENGINE OFF AND RESTARTED IT. AFTER THAT, EVERYTHING WAS FINE, AND I WAS ABLE TO DRIVE HOME. . IF THIS HAD HAPPENED WHILE I WAS TRYING TO MERGE INTO TRAFFIC. IT WOULD HAVE BEEN HAZARDOUS. *TR
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SITTING IDLE FOR A FEW DAYS. THE VEHICLE WAS TOWED TO A DEALER AND THEY ADVISED THE CONTACT THAT THE FAILURE WAS DUE TO THE BATTERY BEING UNUSED FOR MORE THAN 10 DAYS. THE DEALER ADVISED THAT THE BATTERY SHOULD HAVE BEEN DISCONNECTED BEFORE ALLOWING THE VEHICLE TO SIT IDLE FOR SO LONG. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER RECEIVING A JUMP START. THE FAILURE MILEAGE WAS APPROXIMATELY 6,500.
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS IN INCLEMENT WEATHER AND TRYING TO DECELERATE THE VEHICLE WOULD NOT STOP MOVING AND IT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES FROM EITHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED BECAUSE IT WASN'T A MAJOR CRASH. THE MANUFACTURER WAS THEN CONTACTED AND THEY ADVISED HIM THAT THEY WERE UNAWARE OF ANY FAILURES IN REGARDS TO THE BRAKES. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. UPDATED 08/31/2011 *LN *TR
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE BRAKES WERE APPLIED BUT THE VEHICLE DID NOT RESPOND OR SLOW DOWN. THE ABS WARNING LIGHT ILLUMINATED AND THE DRIVER HAD TO USE THE PARKING BRAKE TO STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE MASTER CYLINDER. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS SCHEDULED FOR A SECOND REPAIR. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 100,000 AND THE FAILURE MILEAGE WAS 97,000.
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED AS HE WAS PULLING INTO A PARKING SPACE, HE CRASHED INTO A WALL BECAUSE OF THE BRAKE PEDAL ENGAGED. THE CONTACT STATED THE ACCELERATOR PEDAL AND BRAKE PEDAL WAS NOT POSITIONED PROPERLY. THE CONTACT TRIED TO STOP THE VEHICLE AND HIS FOOT MOVED OFF OF THE ACCELERATOR AND UNDER THE BRAKE PEDAL. THE MANUFACTURER INSPECTED THE VEHICLE AND STATED THE SPACE BETWEEN THE ACCELERATOR AND BRAKE PEDAL MEET THEIR SPECIFICATIONS. THE FAILURE AND CURRENT MILEAGES WERE 2,600. UPDATED 6/8/11 *CN UPDATED 06/15/11
2010 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO RAPID ACCELERATION ISSUES *TGW THE CONSUMER WANTS TO KNOW DID THE INVESTIGATION INTO THIS MATTER EXAMINE THE INTERRELATIONSHIP BETWEEN THE ACCELERATOR, BRAKING SYSTEM AND CRUISE CONTROL. *JB
SUDDEN LOSS OF BRAKING WHILE SLOWING DOWN WHILE GOING OVER A BUMP. APPARENTLY THE REGENERATIVE BRAKING FAILS, AND THE CAR RELIES ON ONLY FRICTION BRAKING WHEN GOING OVER A BUMP. THIS GIVES THE FEELING OF BRAKE FAILURE AND UNINTENDED ACCELERATION, AND THE ONLY WAY TO PREVENT AN ACCIDENT IS TO PUSH HARD ON THE BRAKES. THIS HAPPENS CONSISTENTLY, AND HAS SINCE THE CAR WAS NEW. THE TOYOTA ABS ECU FLASH WAS PERFORMED, AND MADE LITTLE OR NO DIFFERENCE.THIS IS VERY DISCONCERTING TO SAY THE LEAST, AND WILL LEAD TO ACCIDENTS. TOYOTA CLAIMS THAT THIS IS THE "NORMAL" OPERATION OF THE ABS SYSTEM - IN REALITY IT HAS NOTHING TO DO WITH THE LOSS OF TRACTION. CHECK OUT THESE DATA: HTTP://PRIUSCHAT.COM/FORUMS/GEN-II-PRIUS-TECHNICAL-DISCUSSION/93233-DATA-BRAKE-LOSS-AKA-SUDDEN-ACCELERATION-AFTER-BUMP.HTML. *TR
DURING TIRE ROTATION, TECH WAS RE-INSTALLING TIRE / HUB NUT (LUG NUT) AND HUB BOLT BROKE. VEHICLE HAD APPROX 15,000 MILES. *TR
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH, THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE BEGAN TO LURCH FORWARD UNEXPECTEDLY. THE FAILURE RECURRED WHENEVER DRIVING IN RAINY WEATHER CONDITIONS OR BUMPY AND ICY ROAD SURFACES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V039000 (SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE). THE RECALL REMEDY FAILED TO CORRECT THE PROBLEM AND THE FAILURE PERSISTED AFTER THE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. THE VIN WAS UNAVAILABLE.
AFTER APPROXIMATELY 4 OIL CHANGES THE OIL ACCESS DOOR BREAKS OFF THE VEHICLE. THE OIL HAS BEEN CHANGED 9 TIMES IN MY PRIUS AND AFTER 4 OIL CHANGES THE OIL ACCESS DOOR HAS NOW BROKEN OFF TWICE. EACH TIME I HEARD IT BREAK LOOSE LIKE I DROVE OVER SOME DEBRIS AND I COULD SEE IT IN MY REARVIEW MIRROR GO FLYING ACROSS THE HIGHWAY LANES. THE OIL ACCESS DOOR DOES NOT HAVE A HINGE. IT IS ALL PLASTIC AND IS BENT/FOLDED TO GAIN ACCESS TO THE OIL FILTER AND DRAIN PLUG. I CHANGED THE OIL THE FIRST 4 TIMES AND THE DEALER COMPLAINED I WAS DOING SOMETHING WRONG. THE DEALER WAS RELUCTANT TO REPLACE THE ENTIRE ENGINE UNDERCOVER ASSEMBLY, STATING THEY WOULD ONLY DO IT ONE TIME. THE DEALER CHANGED MY OIL THE NEXT 4 TIMES AND IT HAPPENED AGAIN RIGHT BEFORE I SCHEDULED MY 5TH OIL CHANGE. AFTER THE SECOND OCCURRENCE, I RETRIEVED THE OIL ACCESS DOOR TO CONFIRM SINCE THE VEHICLE IS SO LOW YOU CANNOT SEE IT UNDER THE CAR UNLESS IT IS RAISED UP.
TL*THE CONTACT OWNED A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 5 MPH THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL BUT THE BRAKES DID NOT RESPOND. THE VEHICLE LUNGED FORWARD AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO DEALER WHERE THE VEHICLE WAS REPAIRED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO HER HEAD AND A TORN MENISCUS TO HER KNEE. THE TREATMENT FOR HER RELATED INJURIES HAD BEEN ON-GOING SINCE THE CRASH OCCURRED. THE CONTACT NO LONGER OWNS THE VEHICLE. THE DEALER ASSUMED OWNERSHIP OF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Toyota Prius → · Every Prius year → · How the figures are calculated →