Page 24 of 57 · complaints 1,151–1,200 of 2,823

2010 Toyota Prius complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Exterior Lighting
Filed Oct 7, 201240,000 milesNY

THE LOW BEAM HEADLIGHTS WOULD NOT PROJECT FAR ENOUGH DOWN THE ROAD. REPLACED BULB MULTIPLE TIMES. *TR

Electrical System
Filed Oct 6, 201230,000 milesIN

PANEL LIGHT DIMMER INOPERABLE WHEN PARKING/HEAD LIGHTS ARE TURNED ON (I.E., THERE IS NO DISPLAY ON INSTRUMENT PANEL FOR CURRENT SPEED, FUEL VOLUME, FUEL CONSUMPTION, ETC. WHEN DRIVING WITH HEAD LIGHTS ON). THIS SIMILARLY AFFECTS THE AUDIO/HVAC DISPLAY. *TR

Service Brakes
Filed Oct 4, 201269,180 milesAZ

ON TUESDAY OCTOBER 02, 2012 AT APPROXIMATELY 0510 THE VEHICLE BRAKES WENT OUT AND THE BRAKE, ABS, AND STABILIZATION LIGHTS CAME ON ALONG WITH ALARM. VEHICLE WAS TOWED TO TOYOTA DEALERSHIP FOR REPAIR - TOLD IT WAS THE MASTER CYLINDER. VEHICLE PICKED UP ON MORNING OF OCTOBER 4, 2012 FROM DEALERSHIP DROVE APPROXIMATELY 20 MILES AND THE EXACT SAME THING OCCURRED. BRAKES, ABS, STABILIZATION ALARMS CAME ON. TOYOTA DEALERSHIP WAS CALLED AND SAID THAT THE VEHICLE SHOULD BE FINE - SYSTEM HAD CLEARED WITH PART REPLACEMENT - "MAYBE IT WAS A BAD PART OR THERE COULD BE AIR IN THE LINES." VEHICLE IS PRESENTLY AT THE DEALERSHIP AWAITING INSPECTION. FORTUNATELY, NO ACCIDENTS OR INJURIES OCCURRED ON THESE DATES. HOWEVER BECAUSE OF THE LOSS OF BRAKES AND NEAR ACCIDENTS THIS VEHICLE IS NOW A THREAT TO MY SAFETY. SO FAR I HAVE BEEN LUCKY - I DO NOT WANT TO TAKE A CHANCE WITH THE THIRD BEING THE TIME THAT I AM IN A SERIOUS ACCIDENT. *TR

Suspension
Filed Oct 1, 201238,000 milesNH

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WHEEL BEARING FAILED. THE CONTACT MENTIONED THAT THE FAILURE WAS CAUSING THE REAR PASSENGER SIDE TO MAKE A HOWLING SOUND. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 39,000.

Vehicle Speed Control
Filed Sep 28, 201247,000 milesCA

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC STOP, THE VEHICLE ACCELERATED INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY STATED THAT THEY WOULD NOT DIAGNOSIS THE VEHICLE AND THAT HE NEEDED TO CONTACT THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 47,000. ..UPDATED 12/11/12 *BF THE CONSUMER STATED THE VEHICLE WOULD LUNGE FORWARD AT RANDOM TIMES, WHEN THE BRAKE WAS FULL PRESSED AND ALSO WHEN THE PARKING BRAKE WAS SET. UPDATED 12/12/12

Power TrainCrash1 injured
Filed Sep 26, 201215,000 milesCA

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE STOPPED, THE CONTACT DEPRESSED THE POWER OFF BUTTON TO SHUT THE ENGINE OFF WHILE THE VEHICLE WAS STILL IN DRIVE. THE CONTACT STATED THE VEHICLE WAS DESIGNED TO AUTOMATICALLY GO INTO PARK WHEN THE POWER OFF BUTTON WAS PUSHED. THE CONTACT EXITED THE VEHICLE AND THE VEHICLE ROLLED AWAY, CRASHING INTO A PEDESTRIAN. THE PEDESTRIAN WAS TRANSPORTED TO THE HOSPITAL AND SUSTAINED A BROKEN TIBIA AND CRUSHED RIGHT ANKLE BONE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

Wheels
Filed Sep 21, 201260,000 milesFL

THIS A SECOND PAIR OF NEW TIRES WE BUY. THEY WERE WORN UNEVENLY. WE DO TIRE ROTATION EVERY 5,000 MILES AND ALIGNMENT EVERY 10,000 MILES. HOWEVER, THE CAR ITS THE TIRES VERY UNEVENLY. THE TIRE PRESSURE IS CHECKED AND KEPT AT THE GIVEN MANUFACTURER RECOMMENDATIONS. ALL MY FRIENDS THAT OWN TOYOTA'S HAVE SIMILAR PROBLEMS. THIS IS A SERIOUS ISSUE THAT COULD LEAD TO AN ACCIDENT IF THE TIRES GET TORN WHEN DRIVING. PLUS WE ARE DAMAGING THE ENVIRONMENT WHEN WE ARE REPLACING THE TIRES SO OFTEN. I HAD SIMILAR TIRES IN A DIFFERENT CAR, THEY LASTED 90,000 MILES. HERE I CANNOT GET 25,000 MILES OUT OF THEM. *TR

Service BrakesCrash
Filed Sep 20, 201220,100 milesKY

TRAVELING ON PARKWAY WHEN WE WERE APPROACHING A VEHICLE GOING SOUTH DOWN AT APPROXIMATELY 55 WE WERE TRAVELING 72 WITH CRUISE CONTROL ENGAGED, I TAPPED THE BRAKES TO TRY AND SLOW AND NOTHING HAPPENED I THEN HELD THE BRAKE PEDAL DOWN FOR MORE THAN 15 SECONDS WITH NO SUCCESS, TRIED TO DISENGAGE THE CRUISE BY PULLING BACK ON THE HANDLE ON THE STEERING WHEEL AND STILL IT WOULD NOT DISENGAGE, WE STRUCK THE TRUCK AT 72 MPH ONLY BECAUSE WE HAD NO WHERE ELSE TO GO AND THE VEHICLE WOULD NOT DISENGAGE CRUISE. THE CRUISE CONTROL LIGHT WAS STILL ILLUMINATED AFTER THE VEHICLE CAME TO REST AFTER IMPACT AND THE VEHICLE BRAKES STILL DID NOT APPEAR TO FUNCTION, THIS VEHICLE WAS A TOYOTA LEASE AND WAS TOLD MULTIPLE TIMES BY TOYOTA THAT THE ISSUES WAS RECALLED BY TOYOTA AND THAT THIS VEHICLE HAD THE RECALL PERFORMED. *TR

Power TrainCrash1 injured
Filed Sep 12, 201228,000 milesVA

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STARTED TO LOSE POWER LUNGED FORWARD. THE CONTACT ATTEMPTED TO APPLY THE BRAKES HOWEVER, THE BRAKES WERE INOPERABLE AND CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE PASSENGER OF THE SECOND VEHICLE CLAIMED AN INJURY AND WAS TRANSPORTED TO THE EMERGENCY ROOM. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. THE VEHICLE WAS INOPERABLE AND WAS TOWED TO THE DEALER WHO HAD NOT YET DIAGNOSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THE VEHICLE DIAGNOSIS WAS GOING TO TAKE FOUR TO SIX WEEKS AND OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 28,000.

Service Brakes
Filed Sep 8, 201228,000 milesVA

TURNED ON CAR AND NOTICED ALOT OF THE DASHBOARD LIGHTS STAYED ON. AS I PRESSED THE BRAKE PEDAL IT FELT WEIRD AND ONCE I PUT THE CAR ON THE DRIVE GEAR I TOTALLY LOST BRAKE CONTROL, THE CAR KEPT MOVING AND I WAS NOT ABLE TO STOP. I HAD TO SHIFT TO "PARK" AND RISK THE TRANSMISSION BUT BETTER THAN RISKING MY LIFE... I CALLED A TOWING TRUCK. THE CAR IS AT THE TOYOTA DEALER AND I DON'T THINK THEY HAVE A CLUE OF WHAT'S WRONG WITH IT.... WE'LL KEEP YOU POSTED. *TR

Service Brakes
Filed Sep 7, 201225,000 milesGA

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS TRAVELING 25 MPH AND DROVER OVER A ROAD BUMP. THE CONTACT APPLIED THE BRAKES HOWEVER, THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 25,000. THE CURRENT MILEAGE WAS 75,000.

SeatsCrash1 injured
Filed Aug 27, 201229,300 milesCA

MY CAR WAS REAR ENDED BY A SEDAN AND MY CAR WAS PUSHED FORWARD AND ENDED UP REAR ENDING A CAR IN FRONT. NOT SURE ABOUT THE SPEED AT WHICH CAR REAR ENDED ME, BUT I SHOULD HAVE BEEN TRAVELING AROUND 10 MILES OR LESS. AT THE END I NOTICED THAT MY CAR SEAT HAD SLID BACK COMPLETELY. I EXPECTED THE CAR SEAT TO HOLD STEADY SO THAT THE BELT CAN BE EFFECTIVE. I HAVE LOWER BACK AND RIGHT SHOULDER PAIN AND NOT SURE IF IT WOULD HAVE BEEN PREVENTED SHOULD THE SEAT HAVE STAYED IN PLACE. I THINK THIS IS A DEFECT THAT NEEDS TO BE ADDRESSED AND NOT SURE IF IT'S SPECIFIC TO MY CAR SEAT. MY KID WAS IN THE BACK SEAT AND LUCKILY THERE WAS ENOUGH ROOM AND THE CAR SEAT MOVING BACK DIDN'T HURT HER. BUT SHE WAS SHOCKED THAT THE CAR SEAT CAME CLOSE TO HER AT THE OF THE ACCIDENT. BOTH MY KIDS IN THE BACK SEAT COMPLAINED INITIALLY DUE TO PAIN AND SHOCK. NOW THEY SEEM TO BE FINE NOW. *TR

Service Brakes
Filed Aug 14, 201236,000 milesTN

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHENEVER BRAKING TO DRIVE OVER ANY UNEVEN ROAD SURFACE, THE BRAKING DISTANCE WAS INCREASED. THE CONTACT STATED THAT THE VEHICLE ALSO SEEMED TO PUSH FORWARD AS IF ANOTHER VEHICLE HAD ABRUPTLY CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE VEHICLE WAS NOT INSPECTED. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 38,216. THE CONSUMER STATED THE VEHICLE WAS INSPECTED BY TOYOTA. TOYOTA FOUND NO RECALLS OR FAILURES WITH THE VEHICLE. THE CONSUMER STATED TO THE SERVICE EMPLOYEE THE VEHICLE LUNGED, ALL LOOSE ITEMS FLEW BACK IN THE SEATS AND THE CONSUMER WAS THRUSTED AGAINST THE SEAT. THE SERVICE EMPLOYEE REPLIED THAT THE CONSUMER WAS MISTAKEN. UPDATED 09/20/2012 *JS

Service Brakes, Hydraulic
Filed Aug 7, 2012NY

2010 TOYOTA PRIUS. CONSUMER STATES TWO BRAKE SYSTEM FAILURES *TGW THE CONSUMER STATED THE VEHICLE BEGAN MAKING AN UNUSUAL SOUND AND AFTER A FEW DAYS, NUMEROUS WARNING LIGHTS APPEARED ON THE DASHBOARD ANNOUNCING A FAILURE OF THE BRAKING SYSTEM. THE VEHICLE WAS TOWED TO THE DEALER. AN INSPECTION REVEALED THE MASTER CYLINDER, BOOSTER AND ECU NEEDED TO BE REPLACED. THE CONSUMER PAID $ 3,246.83 FOR THE REPAIRS. HOWEVER, NINE DAYS LATER, THE UNUSUAL BRAKE PEDAL SOUND RETURNED, BUT THE BRAKES WORKED AND NO WARNING LIGHTS APPEARED. THE NEXT DAY, THE BRAKE SYSTEM COMPLETELY FAILED WHILE HIS DAUGHTER WAS DRIVING THE VEHICLE. AGAIN, THE VEHICLE WAS TOWED TO THE DEALER, WHERE THE TECHNICIANS DETERMINED THE VEHICLE NEEDED A NEW BRAKE BOOSTER ASSEMBLY. THE CONSUMER WAS INFORMED HE WOULD ONLY BE RESPONSIBLE FOR THE LABOR COSTS OF $ 255.48. THE CONSUMER BELIEVED THE BOOSTER AND BRAKE BOOSTER WERE THE SAME PART, WHICH WAS SUPPOSED TO HAVE BEEN REPLACED SEVERAL DAYS PRIOR. JB

Service BrakesCrash
Filed Jul 25, 201226,500 milesCA

THE UNINTENDED ACCELERATION ACCIDENT HAPPENED ON 7/18/2012, ~6:20 PM AT COMPANY'S PARKING LOT. I BACKED MY 2010 PRIUS SLOWLY. THEN I SAW A CAR COMING ON MY WAY. BUT BEFORE I TOOK ANY ACTION, THIS PRIUS SUDDENLY STARTED ACCELERATING, IT WENT WILDLY, AND TURNED MORE THAN 360 DEGREE BACKWARD IN THE PARKING LOT IN JUST A FEW SECONDS. SINCE THE CAR PARKED BETWEEN A BUILDING AND A SLOP, FROM THE FRONT MIRROR, FIRST, I SAW THE BUILDING WALL AND GLASSES, THEN I SAW THE SLOPE, THEN I SAW A CAR PARKED CLOSE TO MY CAR: NO! DON'T HIT THAT CAR! THAT IS THE LAST THING I REMEMBER. BECAUSE OF THE FAST TURNING OF THE CAR AND BECAUSE I WAS SO TERRIBLY SCARED, I LOST CONSCIOUS AFTER THAT UNTIL THE PRIUS HIT THE TRUCK AND BOUNCED BACK AND STOPPED BY ITSELF. AFTER A FEW SECONDS, I WOKE UP AND REALIZED: I AM STILL ALIVE. I GOT OFF THE CAR AND SAW PRIUS PASSED THE TWO CURBS AND HIT THE TRUCK. THE TWO TIRES ON THE DRIVER SIDE GOT FLAT BECAUSE THEY PASSED THE CURB VERY FAST. I WAS SO SCARED THAT I COULDN'T RECALL OF ANYTHING FOR A FEW DAYS UNTIL WEEKEND. WHY DID THE CAR LOSE CONTROL? ONE MAY ARGUE THAT I STEPPED ON THE ACCELERATOR. THIS COULD HAPPEN TO NEW DRIVERS, BUT NOT TO ME BECAUSE I HAVE BEEN DRIVING FOR SO MANY YEARS AND ALWAYS A GOOD DRIVER. MANY TIMES I SAW A CAR ON MY WAY WHEN I WAS BACKING, I ALWAYS STOPPED RIGHT AWAY. AND I WAS HEALTHY IN A NORMAL DAY IN NORMAL MODE, ALERT AS USUAL. WHY WOULD I STEP ON ACCELERATOR WHEN BACKING? EVEN IF I MIS-STEPPED ON THE ACCELERATOR, I CAN ALWAYS SWITCH

Suspension
Filed Jul 17, 201218,000 milesME

WHEN GOING OVER BUMPS IN THE ROAD OR POTHOLES, IT SEEMS LIKE THE CAR LOSES CONTROL. IT SEEMS LIKE IT SLIDES OUT OR JERKS FORWARD. IT CATCHES ITSELF AFTER A COUPLE SECONDS BUT IS SCARY. *TR

Air BagsCrash1 injured
Filed Jul 9, 201250,000 milesFL

OUR CAR WAS INVOLVED IN AN ACCIDENT ON JULY 5, 2012 AT AROUND 9:30 AM. ACCIDENT OCCURRED ON LITTLE ROAD GOING NORTH AFTER JUNCTION OF RIDGE ROAD AND BEFORE EMBASSY BLVD. CAR WAS IN THE CENTRAL LANE IN A ZONE RATED FOR 45MILES. IT WAS GOING WITH THE TRAFFIC AT AROUND 40 MILES. SUDDENLY A LARGE BIRD, PROBABLY A CRANE, THAT WALKED ON THE ROAD AND ALL VEHICLES SLOWED DOWN TO 15-20 MILES SPEED TO SAVE THE BIRD. THE BIRD WAS SAVED BUT THE CAR BEHIND CHEVY SILVERADO TRUCK DID NOT SLOW DOWN AND HIT OUR CAR REAR END AT FULL SPEED. ONLY TWO CARS WERE INVOLVED IN THE ACCIDENT AND NO ONE WAS BADLY INJURED. DRIVER OF OUR CAR WAS HURT BY PROBABLY BUMPING HER HEAD WITH STEERING, SHE HAD A CUT ON CHIN, AND SCRATCH MARK ON HER NECK FRONT, AND SHE COMPLAINT OF PAIN IN BOTH LEGS AND NECK. HER FACE WAS SWOLLEN AND BECAME BLACK AND BLUE IN 24 HOURS. OUR COMPLAINT IS: 1. NONE OF THE SIX AIR BAGS OPENED TO PROTECT DRIVER OR ANY PASSENGER TO PREVENT INJURY FROM IMPACT.VEHICLE INSPECTOR CONFIRMED THAT THEIR ARE NO SENSORS IN BACK END BUMPER. IT MAY BE GOOD IDEA TO HAVE SUCH SENSOR IN THE BACK AT LEAST FOR THE DRIVER SEAT BECAUSE ANY IMPACT AFFECTS THE DRIVER. 2. LACERATIONS ON THE NECK PROBABLY RESULTED FROM SEAT BELT. WOUND WERE NOT DEEP. HOWEVER LACK OF ADJUSTABLE FIXED END OF THE SEAT BELT MAKES BELT CUT ON THE NECK, ESPECIALLY TO A DRIVER WITH HEIGHT OF AROUND 5 FEET AND IN HIGH IMPACT ACCIDENT CAN SEVERE MAIN BLOOD VESSEL IN THE NECK. POSSIBILITY OF SUCH INJURY CAN BE MINIMIZED BY MAKING A) SEAT

Service Brakes
Filed Jul 9, 201264,000 milesCA

2010 PRIUS BRAKE FAILURE. I WAS ABLE TO SLOW DOWN THE CAR BY REPEATED PUMPING ON THE BRAKES. FORTUNATELY, MANAGED TO CRAWL TO A NEARBY TOYOTA DEALER BY USING THE PUMPING TECHNIQUE AND HAVE MY FOOT ON THE EMERGENCY FOOT BRAKE JUST IN CASE. TOYOTA SAID I NEED TO REPLACE THE MASTER CYLINDER WITH ACTUATOR. TOTAL COST PARTS/LABOR $4100. I AM UPSET BECAUSE MY FAMILY OR OTHERS COULD HAVE BEEN SERIOUSLY HURT IF I PANICKED AND NOT PUMPED ON THE BRAKE TO SLOW THE VEHICLE DOWN. THIS IS A SERIOUS HAZARD WHICH SHOULD BE KNOWN AS I HAVE SEEN OTHER SIMILAR COMPLAINS LODGE ONLINE. *TR

Service Brakes
Filed Jun 27, 201232,000 milesTX

I APPLIED MY BRAKES APPROACHING A TRAFFIC LIGHT AND HIT A SMALL POT HOLE AND THE ENTIRE VEHICLE JERKED FORWARD EVEN THOUGH THE BRAKES WERE APPLIED AND NEVER TAKEN OFF THE PEDAL. I HAD TO THEN PRESS DOWN HARDER ON THE BRAKE PEDAL TO COME TO A COMPLETE STOP. I HAVE OBSERVED THIS TYPE OF BEHAVIOR WHEN THE ROAD CHANGES SURFACES AND IS LOWER THAN THE PREVIOUS SURFACE AND DIPS IN THE ROAD. THIS IS ALL OBSERVED WHILE ONLY BRAKING AT LOW SPEEDS LESS THAN 40 MPH. EVERY TIME THIS BEHAVIOR IS OBSERVED THERE IS A LOUD BANG, I AM NOT COMPLETELY SURE IF THIS IS FROM SWITCHING SURFACES OR HIT POT HOLES OR DIPS IN THE ROAD. *TR

Service Brakes
Filed May 30, 201255,000 milesNJ

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT WAS ABLE TO ABNORMALLY DEPRESS THE BRAKE PEDAL INTO THE FLOORBOARD. THE ABS WARNING, TRACTION CONTROL WARNING AND THE EMERGENCY BRAKE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. AFTER CONTINUALLY DEPRESSING THE BRAKE PEDAL, THE VEHICLE CAME TO A STOP. THE FAILURE RECURRED FOUR DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE BRAKE POWER BOOSTER WOULD HAVE TO BE REPLACED BUT DID NOT GUARANTEE THAT THE BOOSTER WAS THE ACTUAL CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Exterior Lighting
Filed May 30, 201235,000 milesVA

UPON STARTING MY CAR EARLY THIS MORNING, THE HEADLIGHTS WOULD ONLY WORK ON BRIGHT. WHEN DIMMED, THEY WOULD NOT WORK AT ALL. *TR

Engine and Engine Cooling
Filed May 1, 201235,643 milesTX

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE TRAVELING 40 MPH, THE CONTACT NOTICED A BEEPING SOUND COMING FROM THE VEHICLE FOLLOWED BY THE SEAT BELTS LOCKING. MOMENTS LATER, THE VEHICLE DECELERATED TO A COMPLETE STOP INDEPENDENTLY. THE CONTACT WAS ABLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED AND OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 35,643.

Engine and Engine Cooling
Filed Apr 27, 201235,643 milesTX

TL* THE CONTACT WAS DRIVING A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE STOPPED IN THE STREET. PRIOR TO THE VEHICLE STOPPING, A BEEPING/ALARM SOUNDED, THE SEAT BELT LOCKED IN PLACE AND THE WARNING ON THE DASHBOARD FLASHED BRAKES.

Exterior Lighting
Filed Apr 26, 2012IL

THE HEADLIGHTS SHINE IN A PIE SHAPE AT NIGHT. THEY SHOULD SHINE STRAIGHT ACROSS. IF YOU MAKE A RIGHT TURN WHERE THERE ARE NO STREET LIGHTS, AND WE HAVE A LOT OF THOSE AROUND, YOU CAN NOT SEE IF YOU ARE GOING TO HIT A PERSON OR THE DITCH. I GO IN THE LEFT LANE TO AVOID AN ACCIDENT AS LONG AS THERE IS NO ON COMING TRAFFIC. THIS IS THE FIRST CARE OF MANY THAT HAD THIS PROBLEM. *TR

Power Train
Filed Apr 24, 2012FL

I WAS ENTERING A PARKING SPACE, I APPROACHED THE SPACE ABOUT 5 MPH. THE VEHICLE SUDDENLY ACCELERATED, THE STEERING LOCKED AND THE BRAKES WENT TO THE FLOOR. THE VEHICLE JUMPED THE CURBING AND HIT THE TRUCK IN THE NEXT RIGHTHAND SPACE. IT CONNECTED WITH THE TRUCKS LEFT FRONT FENDER. THAT STOPPED THE VEHICLE. *TR

Service Brakes, HydraulicCrash
Filed Apr 12, 20121,200 milesCO

WHEN APPROACHING AN INTERSECTION I HIT A POTHOLE & THE CAR SUDDENLY QUIT BRAKING AND REQUIRED ME TO DO EVASIVE DRIVING MANEUVERS TO ASSURE I DID NOT HIT THE VEHICLE IN FRONT OF ME OR THE LIGHT POLE AT THE INTERSECTION. SIMILAR "BRAKE RELEASE" HAS HAPPENED ON MULTIPLE OCCASIONS. WHEN BRINGING THIS MATTER TO THE DEALERSHIP ON MULTIPLE OCCASIONS I HAVE BEEN TOLD THAT THIS IS STANDARD OPERATION. WHEN PRESSED THEY SAY ITIS JUST THE WAY THE CAR IS DESIGNED. THUS, MY COMPLAINT TO YOU FROM THE LOBBY OF MY TOYOTA DEALERSHIP AS THEY REMOVE THE BRAKING COMMENTS, AGAIN, FROM MY APPOINTMENT RECORD HISTORY. PLEASE FORCE THE COMPANY TO RESOLVE THIS MATTER AS I WORRY ABOUT MY HEALTH & THAT OF MY FOUR CHILDREN WHO RIDE IN THE CAR WITH ME. IT SHOULD NOT BE ACCEPTABLE FOR A COMPANY TO KNOW THAT THEIR VEHICLE IS UNSAFE & TELL CUSTOMERS, "SORRY, WE HAVE A PROBLEM BUT WE DO NOT CARE... *TR

Service Brakes, HydraulicCrash
Filed Apr 12, 201220,600 milesFL

I WAS ENTERING A PARKING SPACE. TURNED RIGHT INTO SPACE. THE VEHICLE ACCELERATED, STEERING WHEEL LOCKED, AND BRAKES DID NOT RESPOND!.THE CAR SPED OVER THE CURBING AND HIT THE LEFT FRONT FENDER OF THE TRUCK IN THE NEXT SPACE. *TR

Engine and Engine Cooling
Filed Apr 9, 2012NY

DURING COLD TEMPERATURE STARTUPS THE ENGINE KNOCKS LOUDLY FOR ABOUT 7 SECONDS. THE PROBLEM HAPPENS ONLY DURING COLD TEMPERATURE. THIS HAS HAPPENED ABOUT FOUR TIMES. WENT TO DEALER AND THEY WERE NOT ABLE TO FIX OR FIND THE CAUSE. 2ND TRIP THEY REPLACED THE ENGINE MOUNT BUT THE PROBLEM IS STILL THERE. *TR

Visibility
Filed Mar 12, 2012VA

THE AUTODIM REARVIEW MIRROR DOES NOT REDUCE GLARE FROM HEADLIGHT OF CARS BEHIND MY CAR. AUTODIM FUNCTIONALITY IS NOT AFFECTED BY TURNING THE AUTODIM FEATURE ON OR OFF (IT IS THE SAME EITHER WAYS). THE ONLY OPTION I HAVE TO PREVENT GLARE HITTING MY EYES IS TO TURN THE MIRROR AWAY SO I DO NOT SEE ANYTHING. TOYOTA CUSTOMER SERVICE SAYS THAT I SHOULD HAVE IT CHECKED BY THE DEALERSHIP. THE DEALERSHIP SHINES A FLASHLIGHT ON THE REAR VIEW AND REPORTS THAT IT IS WORKING FINE. THE PROBLEM IS THAT THE SHAPE OF THE CAR'S REAR GLASS AND SPOILER PREVENTS THE HEADLINGHTS FROM HITTING THE SENSOR ON THE AUTO-DIM MIRROR. *TR

Service Brakes, Hydraulic
Filed Mar 9, 2012VA

BRAKES DOES NOT WORK PROPERLY ON ROUGH SURFACE OR BUMPY ROAD I HAVE REPORTED COUPLE OF TIMES TO THE DEALER BUT DEALER TRY TO MISLEAD AND CONFUSED ME BY SAYING THAT IT IS ABS SYSTEM WHICH BECOMES ACTIVE ON BUMPY ROAD AND IT IS A NORMAL BRAKE OPERATION AND WE HAVE NO RECALL FOR THIS VEHICLE. PLEASE LET ME KNOW WHAT TO DO? THANKS. *TR

Vehicle Speed Control
Filed Mar 5, 201246,000 milesNJ

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE TRAVELING 50 MPH, THE CONTACT NOTICED THAT THE VEHICLE ABNORMALLY ACCELERATED. IN ORDER TO STOP THE ACCELERATION THE CONTACT SHIFTED INTO NEUTRAL. THE VEHICLE WAS NEITHER DIAGNOSED AND OR REPAIRED.THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 46,000.

Exterior Lighting
Filed Mar 3, 20125,000 milesNJ

THE HEADLIGHT BEAMS DO NOT DISPERSE AND PROJECT FAR ENOUGH DOWN THE ROAD TO SEE CLEARLY AT NIGHT REQUIRING THE USE OF HIGH BEAMS REGULARLY. AFTER CONTACTING TOYOTA ON-LINE, THEY RECOMMENDED RETURNING TO THE DEALER, WHO CHECKED THE LIGHTS AND INDICATED THAT THEY MEET MANUFACTURER SPECIFICATIONS. *TR

Service Brakes, Hydraulic
Filed Feb 23, 201210,000 milesTX

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, HE NOTICED THAT THE BRAKES WOULD NOT OPERATE AS THEY SHOULD IF THE VEHICLE WAS WARM. WHEN DEPRESSING THE BRAKES, HE WOULD HAVE TO APPLY EXTREME FORCE IN ORDER TO GET THE BRAKE PEDAL TO ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT MENTIONED THAT THE FAILURE ONLY OCCURRED WHEN DRIVING DURING THE MORNING HOURS, AFTER THE VEHICLE HAD BEEN SITTING OVERNIGHT. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE VIN WAS UNAVAILABLE.

Vehicle Speed Control
Filed Feb 18, 201210 milesTN

THE DYNAMIC RADAR CRUISE CONTROL SYSTEM SUDDENLY APPLIES BRAKES WHILE, OR SOON AFTER, PASSING A LARGE TRUCK (18 WHEELER). HAPPENS RARELY. BUT WHEN IT DOES HAPPEN, IT IS ALWAYS WHILE, OR SOON AFTER, SLOWLY PASSING A LARGER TRUCK ON AN INTERSTATE AND TRAVELING ABOUT 70 MPH. WHEN IT DOES OCCUR, IT NORMALLY OCCURS WHEN THE FRONT OF THE PRIUS IS SLIGHTLY BEHIND THE FRONT OF THE TRUCK (IN THE IMMEDIATE LANE TO MY RIGHT) WHERE THE TRUCK SHOULD BE OUTSIDE THE RANGE OF THE RADAR. THE LAST TIME, THOUGH, THE PRIUS WAS WELL IN FRONT OF THE TRUCK, THERE WAS NO VEHICLE IN FRONT OF ME. AND, YES, THERE WAS NO DIRT, SNOW, ETC. ON THE FRONT OF THE CAR THAT MIGHT AFFECT THE OPERATION OF THE RADAR. *TR

Service Brakes, HydraulicCrash
Filed Feb 16, 201213,115 milesTN

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING 20 MPH WHEN THE BRAKES WERE DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT THEN CRASHED INTO A SIGN. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER BUT NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 13,115.

Exterior Lighting
Filed Feb 8, 201232,000 milesTX

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WITH THE HEADLIGHTS ACTIVATED AND SUDDENLY WITHOUT WARNING, THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS MANEUVERED CAUTIOUSLY TO THE SIDE OF THE ROAD. THE CONTACT PLANNED TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSIS AND REPAIR. ADDITIONALLY, WHENEVER THE BRAKES WERE ENGAGED WHILE DRIVING OVER A BUMP OR UNEVEN PAVEMENT, AN UNINTENDED ACCELERATION WOULD OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

Service Brakes, HydraulicCrash
Filed Feb 7, 201213,560 milesCA

WHILE THE CAR WAS PARKED IN A HILL WITH THE PARKING BRAKE IT SUDDENLY WENT BACKWARDS AND HIT THE WALL OF THE RESIDENCY ACROSS THE STREET LIKE 500 FEET DOWN. CAR WAS ALMOST COMPLETELY DAMAGE BACK, TRAIN SUSPENSION AND ALL DOORS OUT OF FRAME. REPAIR WILL TAKE 8 WEEKS AT A COST OF 14850.00. THERE WERE NO PASSENGERS IN THE CAR. *TR

Service Brakes, Hydraulic
Filed Feb 3, 2012500 milesNJ

EVEN AFTER ALL RECALL WORK WAS PERFORMED THERE IS AN ISSUE BRAKING WITH THE 2010 PRIUS. WHEN BRAKING OVER BUMPY SURFACES YOU OFTEN GET A FEELING THAT THE CAR IS ACCELERATING RATHER THAN BRAKING. I DO NOT THINK THE CAR ACTUALLY ACCELERATES - IT IS MORE OF AN ISSUE THAT THE BRAKES RELEASING WHEN I BROUGHT IT TO THE ATTENTION OF MY TOYOTA DEALER THEY DO NOT THINK IT IS A PROBLEM. WHEN IT HAPPENS IN BUMPER TO BUMPER TRAFFIC IT CAN REALLY SCARE YOU! I WORRY LETTING MY KIDS DRIVE THE CAR. AND NO - IT IS THE ABS IS KICKING IN. *KB

Service Brakes, Hydraulic
Filed Feb 2, 201210,500 milesNY

THE PRIUS SEEMS TO ACCELERATE WHILE STEPPING ON THE BRAKE AT SLOW SPEEDS--THE CAR FEELS LIKE IT JERKS FORWARD. THIS USUALLY HAPPENS WHILE I AM ON A ROAD WITH POTHOLES. *KB

Service Brakes, Hydraulic
Filed Feb 2, 201231,000 milesVA

WHEN I STARTED TO DRIVE HOME, THE CAR WAS LURCHING WHILE BRAKING. IT WAS AN UNCONTROLLED ACCELERATION. ONCE I GOT ON THE FREEWAY, MY BRAKE LIGHT, ABS LIGHT AND SLIPPAGE LIGHTS ALL CAME ON AT ONCE (ALONG WITH BEEPING NOISE THAT DOES NOT GO AWAY). I PULLED OVER TO THE SIDE OF ROAD AND NOTICED THAT MY BRAKES HAD DEGRADED BY ABOUT 75 PERCENT.....WHILE I DID HAVE SOME BRAKES IT WOULD HAVE NOT BEEN ENOUGH FOR AN EMERGENCY STOP OR NORMAL TRAFFIC BRAKING. *KB

Visibility › Rearview Mirrors/Devices › Interior
Filed Jan 24, 2012OR

2010 TOYOTA PRIUS. CONSUMER STATES MAJOR SAFETY ISSUES WITH THE AUTO-DIM FEATURE OF THE REAR VIEW MIRROR *TGW THE DEALER REPLACED THE REAR VIEW MIRROR AS THEY DETERMINED IT WAS NOT WORKING PROPERLY. AFTER THEY REPLACED THE REAR VIEW MIRROR, THE CONSUMER NOTICED THE AUTO-DIM WORKED A LITTLE BETTER, BUT IT KEPT TURNING OFF. IT THERE WERE STREET LIGHTS, BUILDING LIGHTS, OR ONCOMING CAR HEADLIGHTS, THE AUTO-DIM MECHANISM TURNED OFF AND WOULD NOT TURN ON AGAIN, UNTIL THERE WAS TOTAL DARKNESS. THE DEALERSHIP STATED THAT WAS HOW THE AUTO-DIM FEATURE WAS INTENDED TO WORK. *JB

Service Brakes, Hydraulic
Filed Jan 24, 201225,000 milesCA

I WAS DRIVING ON I-680 NORTH TODAY AND SUDDENLY THE "BRAKE", "ABS" AND "SLIP INDICATOR" TURNED ON AND STARTED BEEPING. AT THAT TIME I DID NOT REALIZE WHAT HAPPENED, BUT WHEN I TRIED TO BRAKE THE PEDAL WAS REALLY HARD TO PRESS AND I WAS NOT ABLE TO SLOW DOWN. I FINALLY WAS ABLE TO SLOW DOWN BY GOING ON A RAMP AND THEN REALLY PRESSING DOWN ON THE BRAKE WHERE THE CAR JERKED AND SLOWED DOWN. AGAIN THE BRAKES WERE NOT WORKING. I WAS FINALLY ABLE TO GET THE CAR TO STOP. WHEN I TURN THE CAR ON AGAIN, THE SAME LIGHTS SWITCH ON AND THE CAR IS BEEPING. *TR

Service Brakes, Hydraulic
Filed Jan 18, 201246,000 milesVA

WHILE DRIVING ON INTERSTATE, THE BRAKE AND VEHICLE STABILITY ASSIST LIGHTS SUDDENTLY WENT ON AND A BEEPING ALARM SOUNDED. THE BRAKES WERE NOT VERY EFFECTIVE, AND IT WAS VERY DIFFICULT TO SLOW DOWN AND STOP THE CAR WHEN WE PULLED OVER. WE HAD THE CAR TOWED TO THE DEALERSHIP, WHERE THEY INFORMED US THAT THE ABS PUMP AND THE ENTIRE BRAKING SYSTEM NEEDED TO BE REPLACED...ON OUR ONE YEAR OLD CAR! PARTS ALONE TOTALED OVER $4000 DOLLARS, WITHOUT LABOR. TOYOTA WAS UNWILLING TO REPLACE, AS THE CAR WAS OUT OF WARRANTY FOR MILEAGE. CLEARLY A DEFECTIVE SYSTEM IN OUR CAR, BUT THEY WERE NOT WILLING TO STAND BEHIND THEIR PRODUCT TO COVER. ANGRY CUSTOMER, ESPECIALLY GIVEN THE FACT THAT TOYOTA STATES THAT THEY WANT TO RESTORE CUSTOMER FAITH IN THEIR PRODUCT. WE WERE LUCKY THAT INJURY DID NOT RESULT FROM THE FAILURE OF THE PARTS NEEDED TO STOP THE CAR.

Service Brakes, Hydraulic
Filed Jan 17, 2012800 milesNJ

WHEN I AM DRIVING AND HIT A POTHOLE, THE CAR JOLTS FORWARD. IT'S A PRETTY SCARY FEELING TO BE OUT OF CONTROL WHEN THAT HAPPENS. I DON'T DRIVE OFTEN, SO I CAN ONLY IMAGINE HOW MANY MORE TIMES THIS COULD HAPPEN. I DO LIKE MY CAR AND IS ONLY A YEAR OLD, BUT THIS IS QUITE CONCERNING. I AM EXTRA CAREFUL, BUT WHAT IF I HIT SOMEONE IN THE STREET OR THE CAR IN FRONT OF ME. I HAVE SEEN A FEW COMPLAINTS ABOUT THIS SAME EXACT REASON. PLEASE SOMETHING HAS TO BE DONE ABOUT IT BEFORE SOMEONE GETS HURT. *TR

Service Brakes, Hydraulic
Filed Dec 30, 2011IL

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 10V039000 (SERVICE BRAKES, AIR: ANTILOCK: CONTROL UNIT/MODULE). THE CONTACT NOTICED THAT AFTER THE RECALL REPAIRS, THERE WAS AN ABNORMAL INCREASE IN STOPPING DISTANCE WHEN BRAKING OVER UNEVEN PAVEMENT. THE CONTACT STATED THERE HAVE BEEN SEVERAL OCCASION WHEN THE VEHICLE FLOATED INTO AN INTERSECTION BECAUSE THE FAILURE PREVENTED THE VEHICLE FROM STOPPING. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES WHERE THE CONTACT WAS TOLD THERE WERE NO FAILURES WITH THE VEHICLE BECAUSE THE BRAKING SYSTEM WAS OPERATING AS DESIGNED. THE FAILURE MILEAGE WAS UNAVAILABLE.

Service Brakes, HydraulicCrash1 injured
Filed Dec 9, 20117,000 milesMT

MY DRIVING RECORD WAS CLEAN UNTIL THIS 2010 PRIUS. IN ONE YEAR I HAVE HAD TWO ACCIDENTS AND SEVERAL INCIDENTS, ALL OF WHICH I AM NOW CONVINCED DUE TO BRAKE FAILURE. THE FIRST ACCIDENT TOOK PLACE END OF DECEMBER 2010. I WAS GOING ONLY ABOUT 10 MPH. I HIT THE BRAKES REPEATEDLY TO TRY TO GET THE CAR TO STOP. AT THE TIME I THOUGHT THE CAR DID NOT STOP BECAUSE OF ICE, BUT NOW AFTER THIS 2ND ACCIDENT AND RESEARCHING OTHER PRIUS REPORTS, I AM CONVINCED THIS FIRST ACCIDENT WAS ALSO BECAUSE THE BRAKES FAILED TO WORK. SINCE I DID NOT SUSPECT THIS AT THE TIME, I DID NOT REPORT IT OR HAVE THE BRAKES CHECKED WHEN THE CAR WAS REPAIRED. THE 2ND ACCIDENT WAS LAST NIGHT, DEC 8TH, 2011. I WAS TRAVELING BETWEEN 25-30 MPH. THE BRAKES CLEARLY FAILED TO WORK, AND I HIT A CAR STOPPED AT THE TRAFFIC LIGHT IN FRONT OF ME. I HAD PLENTY OF DISTANCE TO STOP. THE CAR DID NOT SLOW DOWN, IF ANYTHING, IT MAY HAVE SPEEDED UP, BUT I CANNOT DEFINITELY SAY THIS, AS I WAS TOO FREAKED OUT LOOKING AT THE CAR I WAS GOING TO HIT TO CHECK MY SPEED. THE ROAD WAS NOT ICY. THE IMPACT DEMOLISHED THE FRONT END OF THE PRIUS. MY AIR BAG ALSO DID NOT INFLATE. I HAVE WHIPLASH FROM THIS SECOND ACCIDENT. FORTUNATELY NO ONE ELSE WAS INJURED. I NOW REALIZE I HAD SEVERAL OTHER BRAKE 'SLIPPAGE' PROBLEMS LAST WINTER THAT DID NOT RESULT IN ACCIDENTS AND I DID NOT IDENTIFY THEN AS BRAKE PROBLEMS. I THOUGHT IT WAS MY SNOW TIRES, EVEN THOUGH THEY WERE BRAND NEW. I TOOK THE CAR BACK TO THE TIRE DEALER LAST MONTH WHO SAID THEY HAD NO OTHE

Tires
Filed Dec 8, 201128,000 milesMA

3 TIRES HAVE FAILED ON A TOYOTA PRIUS WITH LESS THAN 30,000 MILES. *TR

Service Brakes, Hydraulic
Filed Dec 3, 20118,122 milesCT

WHILE DRIVING, WHEN VEHICLE IS COASTING (DECELERATING) IN ECO MODE/ENGINE OFF AND BRAKES ARE APPLIED UNDER SPECIFIC CONDITIONS SUCH AS PASSING OVER A MAN-HOLE COVER OR POTHOLE THE FOLLOWING OCCURS: CAR DECELERATES, AS WHEEL/TIRE HITS AN ANOMALY IN THE ROAD SURFACE THE BRAKES MOMENTARILY FAIL AND THE CAR SURGES FORWARD AS THE ENGINE STARTS. THE SENSATION IS A LOSS OF BRAKING FORCE, PLUS MOMENTARY SURGE IN THE FORWARD DIRECTION. REACTION TO THIS SITUATION IS MILD PANIC AND OVERBRAKING, (LITERALLY SLAMMING ON THE BRAKE PEDAL). THIS PROBLEM CAN BE RECREATED FAITHFULLY AT ONE ROAD CLOSE TO A STOPSIGN/INTERSECTION. THIS PROBLEM HAS OCCURRED FOR MONTHS. RECENTLY (11/30/11) WHEN FOLLOWING A CAR ON THIS SPECIFIC ROAD THE CAR STOPPED ABRUPTLY DUE TO AN ANIMAL JARTING INTO THE ROAD. I APPLIED THE BRAKES, BRAKE ANOMALY OCCURRED AND FELT I COULD NOT STOP IN TIME. EVASIVE DRIVING MEASURES FORCED ME INTO THE ON-COMING TRAFFIC LANE TO AVOID A COLLISION. TOYOTA UNWILLING TO ADDRESS THIS ISSUE AT THE DEALER OR CORPORATE. *TR

Service Brakes, HydraulicCrash
Filed Dec 1, 20118,190 milesNJ

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 20 MPH THE CONTACT DEPRESSED THE BRAKE PEDAL AND IT FELL TO THE FLOOR BOARD. THE CONTACT WAS ABLE TO AVOID CRASHING INTO SEVERAL VEHICLES HE TURNED ONTO A SIDEWALK AND HIT A STREET LAMP, WHICH THEN CRASHED ON TOP OF THE VEHICLE, CAUSING EXTENSIVE DAMAGE. A POLICE REPORT WAS FILED. THE POLICE OFFICER INSPECTED THE VEHICLE AND CONFIRMED THE BRAKES HAD FAILED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP. THE VEHICLE WAS INCLUDED PREVIOUSLY IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 10V039000 (SERVICE BRAKES, AIR:ANTI-LOCK:CONTROL UNIT/MODULE) AND HAD THE RECALL REPAIRS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,190 ....UPDATED 12/03/12 *BF UPDATED 01/11/12

Service Brakes, HydraulicCrash
Filed Nov 23, 2011750 milesPA

I'M AN OWNER OF A 2010 PRIUS. TEN DAYS OR SO AFTER I PURCHASED THE CAR(IN JAN 2010), I EXPERIENCED A LOSS IN BRAKING WHICH RESULTED IN DAMAGE TO THE BUMPER. NUMEROUS!!!! ALMOST DAILY!!!! TIMES SINCE, EVEN AFTER THE RECALL FIX (DONE ON MY VEHICLE ON 3/10/10), I HAVE EXPERIENCED, NOT ONLY A LOSS OF BRAKING (USUALLY WHILE GOING OVER SOME LITTLE BUMP) BUT THE CAR ACTUALLY LURCHING FORWARD. QUITE DRAMATIC AND SCARY, ESPECIALLY IF THERE IS A STOP SIGN, INTERSECTION, A CAR OR A PERSON IN FRONT OF YOU. LAST THURS (11/10/11), THE ROAD SURFACE WAS WET, AND I BRAKED AND HAD NO, NONE , NADA BRAKES AND I REAR ENDED THE PERSON IN FRONT OF ME. I PAID FOR HER DAMAGE OUT OF MY OWN POCKET. I HAVE NOT FIXED THE DAMAGE DONE TO MY CAR. BRAND NEW ALL SEASON TIRES ON THE CAR, BY THE WAY. TODAY (11/14/11), AGAIN THE ROAD SURFACE WAS WET, I WAS BEHIND A CAR IN THE RIGHT LANE WHEN A CAR INAPPROPRIATELY BEGAN MERGING FROM A RAMP ON THE RIGHT, CAUSING THE CAR IN FRONT OF ME TO SUDDENLY SLOW DOWN. I BRAKED, AND AGAIN, NOTHING!!! I QUICKLY LOOKED IN MY SIDE VIEW MIRROR AND SAW I HAD CLEARANCE TO GO IN THE LEFT LANE, AND MANAGED TO AVOID CONTACT. 10 DAYS AFTER I PURCHASED THE 2010 PRIUS, I SAID I WANTED TO RETURN IT AND I SENT IN ALL THIS DOCUMENTATION CERTIFIED MAIL, BUT TOYOTA REJECTED EVERYTHING. THERE IS A DEFECT IN THIS CAR AND IT IS UNSAFE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Toyota Prius → · Every Prius year → · How the figures are calculated →