FOR ABOUT 3-4 YEARS OFF AND ON IT HAS BEEN DIFFICULT TO OPEN THE HATCH BACK DOOR. OVER TIME THIS PROBLEM HAS GOTTEN WORSE. AT THIS POINT EVEN MY HUSBAND IS HAVING TROUBLE OPENING THE DOOR. NON OF THE OTHER DOORS IS HAVING A PROBLEM. THE RUBBER COVER ON THE HATCH OPENING SWITCH ABOVE THE LICENSE PLATE IS DETERIORATING AND CAUSING THE PROBLEM. APPARENTLY WE ARE NOT THE ONLY ONE HAVING TROUBLE WITH THIS. WE WILL HAVE TO TAKE THIS IN TO HAVE IT FIXED. MY HUSBAND JUST CALLED OUR LOCAL TOYOTA DEALER AND THEY SAID IT WOULD BE $110 TO DIAGNOSE THE PROBLEM. WHAT GIVES?
2007 Toyota Prius complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
RIGHT HEADLIGHT FAILED. I HAD THIS HEADLIGHT REPLACED ABOUT 20K MILES AGO, ALONG WITH THE OTHER ON THE LEFT SIDE. THE PREVIOUS REPLACEMENT WAS DUE TO LIGHTS FLICKERING OFF WHILE DRIVING; A VERY UNSAFE CONDITION TO DEVELOP WHILE NIGHT DRIVING. INTERMITTENT LIGHTING CONTINUED UNTIL THE HEADLAMPS WERE REPLACED. NOW, 20K MILES LATER, THE HEADLAMPS ARE FAILING AGAIN. THIS IS NEITHER SAFE NOR CONSUMER FRIENDLY.
ON MAY 16, 2015, WHILE DRIVING MY SECOND-GENERATION 2007 TOYOTA PRIUS ON THE FREEWAY, I EXPERIENCED A SUDDEN LOSS OF POWER, ALONG WITH THE ILLUMINATION ON THE INSTRUMENT PANEL OF THE MALFUNCTION INDICATOR LIGHT, MASTER WARNING LIGHT AND HYBRID WARNING LIGHT. I WAS ABLE TO MANEUVER THE CAR TO THE SIDE OF THE ROAD AND SUMMON EMERGENCY HELP. A NEARBY TOYOTA DEALERSHIP REPLACED THE HYBRID INVERTER WATER PUMP, WHICH FIXED THE PROBLEM. HOWEVER, THE DEALERSHIP DID NOT ADVISE ME OF A SAFETY RECALL. TOYOTA CUSTOMER EXPERIENCE CENTER TODAY STATED THAT THE ORIGINAL HYBRID INVERTER WATER PUMP WAS REPLACED ON APRIL 7, 2011, UNDER TOYOTA LIMITED SERVICE NOTICE A0N; HENCE, TOYOTA REFUSED MY PHONE REQUEST FOR REIMBURSEMENT OF MY MAY, 2015, REPAIR EXPENSE. THE 2011 "A0N" REPLACEMENT PUMP APPEARS TO HAVE FAILED BY THE SAME FAILURE MECHANISM LEADING TO RECALL CAMPAIGN "C0U", WHICH IS DIFFERENT FROM THE A0N FAILURE MECHANISM.
THE HEADLIGHTS ON THE VEHICLE CONTINUE TO FAIL, DAY IN AND DAY OUT. NOW BOTH HEADLIGHTS SHUT OFF AND WON'T STAY ON FOR LONGER THAN A MINUTE.
ONE HEADLIGHT STARTED TO FLICKER AND THEN BOTH HEADLIGHTS WENT OUT WHILE DRIVING. TRIED TO TURN OFF AND BACK ON AND WENT ON FOR A FEW SECONDS AND THEN THEY WERE DONE. HAD TO DRIVE BACK IN THE DARK. WE WERE OUT OF STATE AND IT HAPPENED DURING THE 4TH OF JULY HOLIDAY WEEKEND SO WE HAD TO CUT THE TRIP SHORT AND GET EXTRA HOTEL NIGHTS AS WE COULD NO LONGER TRAVEL AT NIGHT.
HEAD LAMPS RANDOMLY SHUT OFF. SOMETIMES IT IS ONE LIGHT AND OTHER TIMES IS IT BOTH LIGHTS. VERY DANGEROUS FOR MY PREGNANT WIFE TO BE ON THE ROAD AND HAVE THE HEADLIGHTS SHUT OFF!
THE LEFT HEAD LIGHT FUNCTIONS INTERMITTENTLY. IT WILL TURN OFF WHILE DRIVING SMOOTHLY, FAST OR SLOW. I CAN DRIVE OVER BUMPS AND UNEVEN ROADS AND HAVE THE LIGHT ON THE ENTIRE TIME, OR SOMETIMES IT SHUTS OFF. MY CAR HAS NEW BULBS AND THE CONNECTIONS HAVE BEEN CHECKED FOR CORRECT INSTALLATION. AFTER READING MANY FORUMS,I'VE HEARD THAT THE DEALERS WILL REPLACE THE COMPUTER, LIGHT BULB AND LIGHT ASSEMBLY FOR AT LEAST 2600$. CONSUMERS SHOULD NOT HAVE TO PAY FOR FUNCTIONING LIGHT ASSEMBLIES. PLEASE LOOK IVY THIS PROBLEM.
I WAS NOT THE DRIVER, BUT THE PASSENGER WHO WAS ASLEEP UNTIL THE CAR FELT LIKE IT HIT A POT HOLE. THE ACCIDENT WAS NEARLY FATAL. THIS IS AN UPDATE OF AN INITIAL REPORT BASED ON WHAT I NOW BELIEVE. WE WERE EAST ON I-80 AT NEAR MILE 21, WHICH HAS NO EXIT (AS REPORTED BY TOW TRUCK DRIVER). SINCE MY INITIAL REPORT I USED SATELLITE IMAGES TO VERIFY THE APPROXIMATE AREA OF HIGHWAY TO MATCH WHAT I SAW WHEN I WOKE UP AFTER EXPERIENCING THE CAR DOING WHAT FELT LIKE HITTING A POT HOLE, BUT WHICH I NOW BELIEVE WAS A NEW RUN OFFSET RUN OF PARTIAL SHOULDER. SPEED IS AN ESTIMATE. MY WIFE WAS LOOKING FOR A PLACE TO PULL OVER AND CHANGE DRIVERS ON THE SHOULDER. I THINK SHE DID PULL ON THE SHOULDER AND THE ABS BRAKES ENGAGED ON THE DIRT SIDE OF THE PARTIAL SHOULDER AND STEERED THE CAR OFF THE HIGHWAY. WHEN I OPENED MY EYES I COULD SEE THE CAR WAS HEADING BACK TO THE HIGHWAY, BUT THE CAR WAS AT SMALL SLOPE OF PERHAPS 20 OR SO DEGREES. SHE WIFE SHOULD HAVE STOPPED ON THE GRASS FOLLOWING THE CONTOUR DOWN THE SLOPE BUT FOLLOWED REFLEXES TRYING TO GET BACK ON THE HIGHWAY. I BELIEVE THAT IS THE ACTUAL CAUSE OF THE ROLL OVER, BUT IT WOULD NOT HAVE HAPPENED HAD THE CAR STAYED ON THE PAVEMENT. ABS SHOULD NEVER ENGAGE WHEN THE CAR IS MOVING IN A STRAIGHT LINE. IT ONLY HELPS WHEN TURNING AND OTHERWISE HARMS. IN THE PRIUS EVERYTHING IS COMPUTER CONTROLLED AND THIS COULD HAVE BEEN IMPLEMENTED. I HAD ONE OTHER INCIDENT WHERE ABS BRAKES FROM TOYOTA CAUSED MY PRISM TO SPIN OFF THE HIGHWAY ON ICE WHEN I WAS D
THE GAS TANK DESIGN TOYOTA PRIUS FROM AT LEAST 2007 AND UNTIL 2010, CONTAINS NO ACTUAL FUEL GAUGE. IN THE NORTHERN STATES WITH SEVERE WINTERS THIS RESULTS IN OWNERS FREQUENTLY RUNNING OUT OF GAS WHEN THEY THINK THEY STILL HAVE AMPLE FUEL AS SHOWN BY MULTIPLE COMPLAINTS FOUND ON THE INTERNET, AND FOR US ON A TRIP IN FEBRUARY TO MARCH 2015 WE WERE IN SERIOUS FEAR OF RUNNING OUT OF GAS WHEN IN FACT IF THE SPECIFICATION FOR CAPACITY HAS ANY MEANING WE STILL HAD OVER 4 GALLONS OF FUEL. WE GOT SO WORRIED, WE STOPPED AT A BROTHEL IN NEVADA SO MY WIFE COULD ASK HOW FAR TO THE NEAREST GAS STATION. WHEN WE GOT TO THE GAS STATION THE FUEL PUMP INDICATOR WAS EVEN BLINKING TO INDICATE WE WERE IN DANGER OF RUNNING OUT OF FUEL, YET THE CAR FILLED UP WITH ONLY 65% OF ITS RATED FUEL CAPACITY. RUNNING OUT OF GAS UNEXPECTEDLY IS ESPECIALLY DANGEROUS IN THE TOYOTA PRIUS BECAUSE SO MUCH DEPENDS ON ELECTRICITY INCLUDING THE STEERING TO GET THE CAR OFF THE ROAD. THERE IS NO GUARANTEE IT CANNOT HAPPEN WHEN THE BATTERY IS ALREADY AT MAXIMUM DEPLETION OR THE MAIN BATTERY ITSELF HAS FAILED BUT NOT YET BEEN REPLACED IN WHICH CASE THE CAR IS TOTALLY DEPENDENT ON CONTINUOUS FUEL FLOW. IT CERTAINLY CAME AS A SHOCK TO ME TO LEARN THAT WHAT IS DISPLAYED IS NO BETTER THAN A GROSSLY INACCURATE ESTIMATE OF REMAINING FUEL, OR ABOUT TO RUN OUT FUEL LEVEL. TOYOTA SHOULD BE FORCED TO RECALL ALL OF THESE VEHICLES FOR FUEL SYSTEM REPLACEMENT IN THE INTERESTS OF SAFETY AND KEEPING PEOPLE FROM BEING KILLED FOR RUNNING
LIKE SO MANY OTHERS HAVE REPORTED, ONE OF THE HID HEADLIGHTS WILL SUDDENLY STOP WORKING. TURNING THE LIGHTS OFF AND THEN ON AGAIN "FIXES" THE PROBLEM FOR THAT MOMENT. BUT THE PROBLEM CAN REOCCUR WITHIN A FEW MINUTES. I HAVE EXPERIENCED THIS PROBLEM MOST EVERY TIME I HAVE DRIVEN THE VEHICLE AT NIGHT SINCE THE INITIAL INCIDENT. GIVEN ALL THE OTHER COMPLAINTS, AND THE 2011 CLASS ACTION LAWSUIT ON THIS ISSUE WHICH TOYOTA SETTLED WITHOUT ADMITTING GUILT, THIS IS A SAFETY ISSUE WELL-KNOWN TO TOYOTA. EVIDENCE SHOWS THE PROBLEM IS NOT THE LIGHT BULBS BUT THE ELECTRONIC CONTROL UNIT (ECU) OR OTHER ELECTRICAL ISSUE. I HAVE ENQUIRED TO TOYOTA CUSTOMER SERVICE. THEY ACKNOWLEDGE THE CLASS ACTION LAWSUIT AND SAY MY VEHICLE QUALIFIES UNDER THE LAWSUIT, BUT THEY WILL NOT TAKE RESPONSIBILITY FOR FIXING THE PROBLEM. THE BEST THEY OFFER IS FOR ME TO PAY TO GET NEW LIGHT BULBS AND THEN SUBMIT MY RECEIPTS TO THEM FOR POSSIBLE REIMBURSEMENT. GIVEN THE MANY COMMENTS BY OTHERS THAT THE PROBLEM CONTINUED EVEN WITH NEW BULBS, THIS "RESOLUTION" BY TOYOTA SEEMS HARDLY ADEQUATE. NHTSA MUST AND SHOULD TAKE ACTION AND DEMAND TOYOTA PROPERLY REPAIR/RESOLVE THIS ISSUE. I BOUGHT THIS USED VEHICLE IN OCTOBER 2014 AT A TOYOTA DEALERSHIP IN THE PHOENIX AREA.
DATE AND MILEAGE ARE APPROXIMATE. WHILE DRIVING AT NIGHT MY HEADLIGHTS WENT OUT COMPLETELY. SINCE THEN, THEY CONTINUALLY GO OUT RANDOMLY. SOMETIMES IT WILL BEGIN WITH ONE OR THE OTHER GOING OUT AND THEN BOTH. AT THIS POINT, I AM ABLE TO TURN THEM OFF AND ON AGAIN AND THEY COME BACK ON FOR AWHILE....I AM QUITE CONCERNED ABOUT THIS AS SUDDEN DARKNESS WHILE DRIVING AT NIGHT IS A SERIOUS SAFETY HAZARD. DOES AN ACCIDENT AND/OR DEATH NEED TO HAPPEN BEFORE ACTION IS TAKEN?... I AM ALSO QUITE CONFUSED THAT THERE HAS NOT BEEN A RECALL AS THIS PROBLEM SEEMS TO BE QUITE COMMON.......UPDATED 08/20/15 *BF UPDATED 12/10/15 *JS
WHILE DRIVING UPHILL ON A CURVED, SHOULDER-LESS ROAD, MY CAR SPONTANEOUSLY SHIFTED INTO NEUTRAL, CAUSING IT TO LOSE ALL POWER AS WELL AS POWER BRAKE. I ATTEMPTED TO PHYSICALLY HOLD THE GEAR SHIFT IN "DRIVE", BUT THIS DID NOT BRING POWER BACK, NOR DID IT CHANGE THE LIGHT ON THE DASH FROM "NEUTRAL". AT FIRST THE CAR WOULD SHIFT INTO REVERSE, AND I WAS ABLE TO BACK INTO A WIDER PART OF THE ROAD. IT THEN STOPPED SHIFTING INTO ANY GEAR. I ENDED UP HAVING THE CAR TOWED HOME IN NEUTRAL, WITH POOR (NON-POWER) BRAKING. I'VE SINCE DONE A GOOGLE SEARCH AND SEE THAT THIS IS A RECURRENT PROBLEM WITH 200-SOMETHING PRIUSES, BASED ON CONSUMER AFFAIRS, TOYOTA NATION, PRIUS ONLINE, AND CAR PROBLEM ZOO.
INITIALLY I FELT LIKE IT ACCELERATED LITTLEBIT AS I BRAKE BUT I WAS ABLE TO STOP.
THE VEHICLE MILEAGE GIVEN IS APPROXIMATE. THE PASSENGER ESTIMATES THE SPEED AT ABOUT CITY STREET SPEEDS AT TIME OF ACCIDENT SINCE THE CAR WAS SLOWED TO GET ON THE SHOULDER. THE ACCIDENT IS COMPLICATED BECAUSE THE DRIVER CAN'T REMEMBER MUCH OF WHAT HAPPENED BEYOND SHE WAS PULLING OVER TO THE RIGHT SHOULDER TO CHANGE DRIVERS OR REST, BUT THE FRONT SEAT PASSENGER WAS ABRUPTLY WOKEN UP FROM A SCHEDULED NAP BY WHAT SEEMED TO HIM LIKE A POTHOLE OR PERHAPS AN ABRUPT EDGE TO THE ROAD FOLLOWED QUICKLY BY A ROUGH RIDE. WHEN HE OPENED HIS EYES HE SAW THE CAR ON THE WILD CLUMPS OF GRASS LIKE VEGETATION ON THE OUTSIDE OF THE REFLECTOR STAKE LINE AND AN ODD SHOULDER THAT WAS ONLY PARTIALLY CEMENT OR PAVEMENT WITH A SUBSTANTIAL GAP BETWEEN THE SIDE REFLECTORS AND HARD SURFACE. THIS WAS SEMI-CONFIRMED WHEN REENTERING WYOMING WITH HIS OLDEST SON DRIVING AND SEEING SIMILAR PARTIAL SHOULDERS, BUT THE SON WAS UNWILLING TO DRIVE FARTHER TO THE ACCIDENT SCENE. THE PASSENGER'S BELIEVES THE TRACTION CONTROL ENGAGED AND CAUSED THE CAR TO GO OFF THE SHOULDER, IN PART BECAUSE OF A SIMILAR PROBLEM WITH A GEO PRIUS LSI ABS BRAKE SYSTEM ON ICE THAT CAUSED WHAT WOULD HAVE NOT OTHERWISE HAVE BEEN SIGNIFICANT VEHICLE DAMAGE. THE ALTERNATIVE EXPLANATION IS A DEFECT OR DEBRIS ON THE SHOULDER ITSELF. THE DRIVER TRIED TO GET BACK ON THE HIGHWAY INSTEAD OF FOLLOWING THE SLIGHT CONTOUR DOWN OF THE SHOULDER OUTSIDE RIGHT OF WAY AND THAT OR TRACTION CONTROL MAY HAVE CAUSED THE CAR TO LEAVE THE PARTIAL SHOULDER. THE
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE LIGHTING ON THE INSTRUMENT PANEL BECAME DIM WITHOUT WARNING. THE CONTACT PULLED OVER AND POWERED THE VEHICLE OFF AND BACK ON AND THE LIGHTING RETURNED TO NORMAL. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
I WAS DRIVING DOWN THE INTERSTATE WHEN ALL OF THE SUDDEN MY HEADLIGHTS WENT COMPLETELY OUT THANK GOD I WAS ABLE TO PULL OVER AND GET THEM WORKING AGAIN THIS HAPPENED IN MARCH FOR THE FIRST TIME AND HAS NOW HAPPENED 7 TIMES SINCE THIS IS VERY DANGEROUS AND I THINK THIS NEEDS SOME ATTN.. THANKS BILL
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE INSTRUMENT PANEL, THE HEADLIGHTS, AND THE TAIL LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HEADLIGHTS WERE REPLACED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 75,642.
ATTEMPTED EMERGENCY LOW-SPEED STOP TO AVOID A BICYCLIST RUNNING A RED LIGHT IN FRONT OF ME. BICYCLIST TOOK EVASIVE ACTION TO AVOID COLLISION BECAUSE THE BRAKES FAILED TO FULLY ACTIVATE. PEDAL WENT COMPLETELY HARD, ABS DID NOT ACTIVATE, AND VEHICLE SLOWLY HALTED (NO JERK OR THROWING OCCUPANTS AGAINST SEAT BELTS, AS WOULD HAPPEN WITH NORMAL BRAKES). SYSTEM WORKS NORMALLY UNDER LIGHT BRAKING. INABILITY TO BRAKE FULLY UNDER LOW-SPEED CONDITIONS IS A SERIOUS FAILURE. ROAD WAS DRY AND TIRES ARE ONLY A FEW MONTHS OLD. *TR
THE 2004 - 2009 ABS/BRAKE ACTUATOR ASSEMBLIES HAVE KNOWN ISSUES. THE REPAIR COST IS APPROXIMATELY $2000 OR MORE. THE PART ALONE IS $1500 OR MORE. IT APPEARS WITH THIS BEING A COMMON ISSUE (PER THE SERVICE CENTER ASSOCIATE AND PRIUS FORUMS), THAT EVEN A USED PART WOULD NOT SUSTAIN WITHOUT RECURRING ISSUES THEREBY MAKING IT A REQUIREMENT TO USE ONLY NEW OEM PARTS. THE ABS/BRAKE ACTUATOR ASSEMBLY FAILURES CAN CAUSE SEVERE SAFETY CONSEQUENCES DUE TO BRAKE FAILURE. GIVEN THAT THE ISSUE COMMONLY OCCURS WHEN THE WARRANTY EXPIRES BUT WITH LESS THAN 200,000 MILES THIS SHOULD BE SOMETHING THAT IS COVERED BY TOYOTA AND THE PROBLEM SHOULD BE ADDRESSED WITH THE MANUFACTURING OF DEFECTIVE PARTS IN ALL SUBSEQUENT PRIUS MODELS. *TR
THE STEERING ON THE CAR FAILED COMPLETELY. THERE WAS A POPPING/SNAPPING SOUND WHILE TURNING THE CAR, AND AFTERWARD I COULD TURN THE STEERING WHEEL WITHOUT ANY RESISTANCE (MUCH LESS THAN USUAL) AND THE WHEELS DID NOT TURN AT ALL. A LITTLE EARLIER IN THE DRIVE I COULD FEEL THE STEERING ON THE CAR FEEL A LITTLE OFF: I HAD TO TURN THE WHEEL A LITTLE MORE TO GET THE WHEELS TO TURN AND SOMETHING JUST FELT LOOSE. I'M INCREDIBLY GRATEFUL THAT THE FINAL 'SNAP' OCCURRED WHILE IN THE PARKING LOT AND NOT WHILE ON THE HIGHWAY/AT HIGHER SPEED. APPARENTLY FOX NEWS RAN AN ARTICLE ABOUT AN INCIDENT THAT DESCRIBES THE SAME ISSUE: HTTP://FXN.WS/1EZMQPY. *TR*DT AS OF APRIL 29,2015 CONSUMER STATED CAR HAS BEEN REPAIRED.*JB
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING AT 20 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL MODULE COIL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V537000 (STEERING).THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
I BOUGHT A USED AND REGULARLY SERVICED 2007 TOYOTA PRIUS IN SEPTEMBER 2014 WITH 69,000 MILES. THIS WEEK OF APRIL 5TH, THE AIRBAG SYMBOL SHOWED UP ON THE DASH ALONG WITH THE HEADLIGHTS NOT WORKING PROPERLY. WHEN I TOOK THE VEHICLE IN TO THE LOCAL TOYOTA DEALERSHIP, I WAS TOLD THAT THE STEERING WHEEL SPIRAL COIL WAS BROKEN AND ;THAT MY AIRBAG SYSTEM WAS DISABLED. THIS HAPPENED AT 85,000 MILES. IT COST ME ALMOST $500 TO HAVE THIS COIL REPLACED. THE SERVICE MANAGER SAID THIS WAS SIMPLY DUE TO NORMAL WEAR AND TEAR. I ALSO HAVE OUTSIDE HATCH RUBBER OPENER THAT IS GOOIE AND STICKY AND THE HATCHBACK DOOR OFTEN WILL NOT OPEN. UPDATED 10/31/2017*JS
THIS CAR LEAKS OIL . I HAVE TO PUT A QUART IN EACH TIME BEFORE OIL CHANGE IS DUE. *TR
MY CAR WAS HIT AT BY AN SUV AT HIGH SPEED ON THE PASSENGER SIDE WHILE CROSSING AN INTERSECTION (THE SUV HAD RUN A RED LIGHT). MY CAR WAS THEN PROPELLED FRONT-FIRST INTO THE POLE HOLDING THE STREET LIGHTS. NONE OF MY AIRBAGS DEPLOYED, ALTHOUGH FIREFIGHTERS AND POLICE SAID THAT THE SENSORS HAD BEEN TRIGGERED. I SUSTAINED CONSIDERABLE CONTUSIONS TO MY RIBS, ELBOW, KNEES, AND ANKLES. I HAVE A TORN TENDON IN MY RIGHT ANKLE, AND WHIPLASH SEVERE ENOUGH TO REQUIRE PHYSICAL THERAPY. FIREFIGHTERS SAID THE CRASH WAS SEVERE ENOUGH THAT IF THERE HAD BEEN A PASSENGER, THEY WOULD LIKELY HAVE DIED GIVEN THE AIRBAGS DID NOT DEPLOY. UPDATED 04/13/15*BF
THE TRUNK LATCH COVER HAS MELTED AND THE LATCH WILL NOT FUNCTION MOST OF THE TIME. THE PROBLEM STARTED A COUPLE OF YEARS AGO. I HAVE NOT REPLACED THE LATCH DUE TO THE COST, BUT NOW IT IS WORSE AND I OFTEN CANNOT OPEN THE HATCH. THE RUBBER COVER ON THE LATCH GETS SOFT AND GUMMY IN WARM WEATHER AND GETS BLACK RUBBER ON MY FINGERS. I SEE NUMEROUS COMPLAINTS ON THIS ISSUE AND WOULD ASSUME THERE ARE MANY MORE OWNERS WHO HAVE NOT REGISTERED A COMPLAINT AND MAY HAVE PAID A HIGH PRICE TO GET THIS FIXED. IT SHOULD BE A RECALL BY TOYOTA TO FIX FOR FREE AND REIMBURSE OWNERS WHO HAVE ALREADY HAD THIS REPAIRED. *TR
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED. THE CONTACT ALSO STATED THAT THE IGNITION SWITCH FAILED TO RELEASE THE KEY OR TURN IT IN ORDER TO SHUT OFF THE VEHICLE. IN ADDITION, THE PASSENGER AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. MA 07/30/15 UPDATED 10/2/2017*CN
10700946 UPDATE--TOYOTA CHARGED ME $331.61 FOR THE PART AND $182.15 FOR THE LABOR. *TR
PASSENGER SIDE HID HEAD LIGHT WILL INTERMITTENTLY GO OUT. BUT, THE LIGHT WILL WORK PROPERLY AGAIN IF IT'S TURNED OFF/ON AGAIN. *TR
I TRIED TO OPEN THE HATCHBACK AND THE ENTIRE HANDLE CAME OFF (OVER A FOOT LONG), CONNECTED TO THE CAR ONLY BY WIRES. I HAVE PREVIOUSLY REPORTED TO YOU (LAST YEAR?) THAT THE RUBBER GASKET THAT GETS PRESSED TO OPEN THIS HATCHBACK WAS MELTING AND SOMETIMES WOULD NOT OPEN THE HATCH. I NOTICED MANY OTHER SIMILAR COMPLAINTS AND HAVE BEEN WAITING FOR TOYOTA TO ISSUE A RECALL. IN THE COLDER WINTER WEATHER THIS WAS NOT SUCH A PROBLEM. I CALLED THE DEALER AND THEY ORDERED THE PART AND SAID THEY'LL CHARGE ME $400 TO REPLACE. I SAID THAT I SHOULD NOT HAVE TO PAY. I GO IN TOMORROW TO DO THIS. *TR
THE TRUNK RUBBER ON THE HATCH LATCH IS DISINTEGRATING. IT'S STICKY AND GOOEY MAKING IT DIFFICULT TO OPEN THE HATCH. THE SITUATION HAS WORSENED AND SOMETIMES, I CAN'T OPEN THE TRUNK AT ALL. THIS IS HAPPENING TO MANY 2007 PRIUS OWNERS. I BELIEVE IT IS A DEFECT IN THE RUBBER. *TR
STARTING IN 2014 OUR PRIUS HEADLIGHTS USUALLY ONE SIDE OR THE OTHER SIDE WOULD SPORADICALLY GO OFF. AND MOST DANGEROUS THEY BOTH GO OFF. THIS IS ESPECIALLY DANGEROUS WHEN DRIVING AT NIGHT AT HIGH SPEEDS. I'VE HAD BOTH LIGHTS CHECKED ON AND THEY ARE WORKING NO BULB ISSUE. MY MECHANIC SAID THIS IS AN ISSUE WITH THIS YEAR AND MODEL CAR. *TR
MULTI FUNCTIONING DISPLAY FAILURE: TOUCH SCREEN FOR CLIMATE CONTROLS FAILED TO WORK. DEFROST BECAME UNUSABLE (DURING RAIN/COLD CONDITIONS), CAUSING CAR TO VEER OFF ROAD DUE TO DIMINISHED ROAD VISIBILITY. THIS SCREEN SPORADICALLY CEASES TO BE FUNCTIONAL. *TR
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE WOULD SUDDENLY SHUT OFF WITHOUT WARNING. THE CONTACT DISCOVERED THAT THE VEHICLE WAS OUT OF FUEL ALTHOUGH THE FUEL GAUGE INDICATED THAT 1/2 TANK OF FUEL WAS PRESENT. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.
THE REAR HATCH RELEASE ON MY 2007 TOYOTA PRIUS HAS DETERIORATED AND TURN INTO A RUBBERY AND STICKY BLACK MESS. THIS ISSUE INTERFERES WITH THE USE OF THE HATCH AS THE RUBBER NOT ONLY GETS ON YOUR FINGERS BUT APPEARS TO BE BLOCKING THE RELEASE MECHANISM. THE DETERIORATION STARTED DURING THE SUMMER OF 2014. THE ISSUE HAS WORSENED AND THIS WINTER I HAVE BEEN UNABLE TO OPEN THE REAR HATCH WHATSOEVER. THIS IS A SERIOUS SAFETY CONCERN AS I CANNOT ACCESS MY SPARE TIRE, JUMPER CABLES, OR ANYTHING ELSE IN MY TRUNK IN ANY OTHER WAY. *TR
THE BACK LATCH OF THE 2007 TOYOTA PRIUS HAS DEGRADED AND MELTED. IT NO LONGER FUNCTIONS PROPERLY AND I HAVE SAFETY CONCERNS REGARDING THE USE OF THE REAR DOOR IN CASE OF EMERGENCIES. THERE ARE A SERIES OF COMPLAINTS REPORTED AND IT IS NOT DUE TO HIGH HEAT OR CHEMICAL EXPOSURE. PLEASE ADVISE AS TO HOW TO GET THIS REPLACED.
VSC, ABS, BRAKE AND ((!)) LIGHTS CAME ON, BUZZING IN CABIN. ATTEMPTED TO STOP THE VEHICLE AND THE BRAKE PEDAL WENT TO THE FLOOR, VEHICLE STOPPED BUT TOOK A LONG DISTANCE TO DO SO AND DRIVER HAD NO CONTROL OF THE BRAKING SYSTEM. TOOK VEHICLE TO MECHANIC, HE STATES HE CANNOT DO ANYTHING FOR THIS VEHICLE, TOOK TO TOYOTA, THEY STATED IT WAS THE 12V BATTERY, REPLACED, TECHNICIAN STATED THAT IF THE LIGHTS CAME BACK ON THE ACTUATOR WOULD NEED TO BE REPLACED FOR $2100.00.LIGHTS OUT ON DASH FOR LESS THAN 48 HOURS, CAME BACK ON, RETURNED TO TOYOTA, NOW A DIFFERENT TECHNICIAN STATES THE ECU AND THE ACTUATOR ARE IN THE SAME ASSEMBLY AND IT WILL COST $2869.73 TO REPLACE. THE TECHNICIAN STATED THAT IF WE DON'T WANT TO REPLACE IT RIGHT NOW THAT'S OKAY BECAUSE THE CONVENTIONAL BRAKES WILL STILL WORK JUST FINE. LEFT THE DEALERSHIP AND PICKED UP MY DAUGHTER, TOOK HER TO PICK UP HER GLASSES AND WHEN WE LEFT THE BRAKES DID THE SAME THING, THE BUZZING IN THE CABIN AND THE BRAKES WENT ALL THE WAY TO THE FLOOR AND STOPPED AFTER A LONG DISTANCE WITH NO DRIVER CONTROL. TOOK TO ANOTHER MECHANIC AND ALTHOUGH THE SAME LIGHTS ARE ALL LIT UP ACROSS THE DASH THEY COULD PULL NO CODES AT ALL. WHEN THE CAR WAS STARTED AGAIN THE LIGHTS WERE ALL OFF ALTHOUGH THE MECHANIC COULD NOT CLEAR ANY CODES. IT SEEMS NO ONE IS REALLY SURE WHAT IS CAUSING THIS OR IF THE CODES WHEN THEY DO SHOW ARE VALID CODES. I JUST KNOW THAT THE VEHICLE IS NOT SAFE AND TOYOTA COULD NOT GUARANTEE THAT IF THEY REPLACE THE ECU AND THE ACTUA
THE RUBBER COVERED LATCH TO THE TRUNK/HATCH HAS DISINTEGRATED SO IT IS IMPOSSIBLE TO OPEN. THIS CAUSES A SAFETY HAZARD AS I CANNOT ACCESS NECESSARY SAFETY EQUIPMENT, INCLUDING CAR JACK, EMERGENCY SIGN, AND JUMPER CABLES. I HAVE READ MANY OTHER COMPLAINTS ABOUT THIS PIECE ON THIS MODEL, AND SO BELIEVE IT TO BE A DEFECT OF THE SUBSTANCE USED IN THE LATCH.
I STARTED MY CAR AND AS I WAS DRIVING NOTICED NO INSTRUMENT LIGHTS ON DASH. I TRIED TURNING ENGINE OFF (2 STEP PROCEDURE) AND WAS UNABLE TO STOP ENGINE, UNABLE TO REMOVE KEYS. I WAS STUCK WITH A CAR THAT WAS RUNNING, AN INABILITY TO LOCK THE CAR BECAUSE IT DID NOT RECOGNIZE THE COMMANDS. I TRIED CALLING THE CLOSEST DEALERSHIP AND WAS PASSED FROM ONE PERSON TO ANOTHER WITHOUT ANSWERS AS TO WHAT TO DO. I THEN CALLED THE DEALERSHIP WHERE I HAD PURCHASED THE CAR AND THEY WERE ABLE TO TELL ME HOW TO GET THE ENGINE OFF - AND THEY SAID THERE HAD BEEN A RECALL ON THE INSTRUMENT CLUSTER. I HAD NOT BEEN NOTIFIED. I REGULARLY HAVE MY CAR SERVICED AT THE DEALERSHIP - AS RECENTLY AS 3 WEEKS AGO. *JS
THE BACK LATCH OF MY 2007 TOYOTA PRIUS HAS DEGRADED ("MELTED" ALMOST). IT NO LONGER FUNCTIONS PROPERLY, AND I AM UNABLE TO OPEN THE BACK HATCH DOOR EASILY. SOMETIMES IT REQUIRES CONSIDERABLE EFFORT AND PERSEVERANCE TO GET IT OPEN. IF IT'S COLD OUT IT WILL NOT OPEN AT ALL. I AM CONCERNED THAT IN THE CASE OF AN EMERGENCY, I WILL NOT BE ABLE TO GET THE DOOR OPEN. THIS IS A MAJOR CAUSE FOR CONCERN AND IT IS A SERIOUS SAFETY HAZARD. I CAN NOT GET TO SPARE TIRE OR TOOLS DURING COLD WEATHER. I AM UNABLE TO GET TO THE CHILD CAR SEAT STRAP THAT LATCHES BEHIND SEAT TO TAKE CAR SEAT OUT. THE PART IS VERY EXPENSIVE TO REPLACE AND I HAS SEEN NUMEROUS POSTINGS ON THIS SITE OF THE SAME ISSUES ACROSS THE UNITED STATES. TIME TO MAKE TOYOTA OWN UP AND REPLACE IT. *TR
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT AFTER BECOMING STUCK ON THE RAILROAD TRACKS, A TRAIN CRASHED INTO THE VEHICLE AND THE FRONT PASSENGER SIDE AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE OWNERS HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000...UPDATED 02/20/150 *BF UPDATED 04/06/15*LJ UPDATED 04/14/15
TOYOTA PRIUSES, COVERING MULTIPLE MODEL YEARS, HAVE PROBLEMS WITH THEIR MULTIFUNCTION DISPLAYS IN THE RANGE OF 85000-95000 MILES. THE PROBLEM MANIFESTS ITSELF WITH A DISPLAY THAT WILL START TO GO OUT AND HAVE PROBLEMS WITH A FUZZY DISPLAY OR LINES THROUGH THE PICTURE, OR WILL JUST FAIL OUTRIGHT. THIS CAN CAUSE PROBLEMS WITH SUCH AS THE INABILITY TO CONTROL THE CAR'S CLIMATE (INCLUDING SAFETY-RELATED FRONT AND REAR WINDOW DEFOG), BLUETOOTH HANDS-FREE, GPS MAPPING AND OTHER IMPORTANT CAR FUNCTIONS. ONLINE THIRD-PARTY REPAIR COMPANIES SUGGEST THE PROBLEM MAY HAVE TO DO WITH BAD SOLDERING POINTS ON THE DISPLAY UNIT. TOYOTA SERVICE BULLETIN EL002-05 IS PURPORTED TO THE ISSUE. SOME SITES THAT DISCUSS THE ISSUE: HTTP://REPAIRPAL.COM/THE-CENTER-MULTI-FUNCTION-DISPLAY-MAY-FAIL-491 HTTP://BOBCOWART.BLOGSPOT.COM/2007/12/PRIUS-BROKEN-MULTI-FUNCTION-DISPLAY.HTML HTTP://WWW.PRIUSONLINE.COM/8-PRIUS-GENERAL/16987-PROBLEM-PRIUS-MULTI-FUNCTION-DISPLAY-MFD-3.HTML HTTP://PRIUSCHAT.COM/THREADS/MFD-ISSUES-ON-04-05-PRIUS.33923 HTTP://ARTSAUTOMOTIVE.COM/PUBLICATIONS/7-HYBRID/117-PRIUS-2ND-GEN-REPAIRING-THE-MULTI-FUNCTION-DISPLAY/ TOYOTA DOES NOT ACKNOWLEDGE A WIDE-SPREAD PROBLEM AND WILL NOT FULLY-COVER REPLACEMENT/REPAIR ON AN OUT-OF-WARRANTY VEHICLE. *TR
THE HEADLIGHTS HAVE STARTED WORKING INTERMITTENTLY. FIRST ONE AT A TIME AND NOW BOTH. IF THEY GO OUT, TURNING THE SWITCH OFF AND THEN ON AGAIN WILL MAKE THEM COME BACK ON. THE REPAIR COST FOR THE HEADLIGHTS TO BE REPLACED IS $350 + IT IS EXTREMELY DANGEROUS TO HAVE HEADLIGHTS THAT DO NOT WORK RELIABLY. THE FACT THAT THE REPAIR COST IS SO EXTREME WILL LEAD TO MANY OF THESE CARS TO NOT BE FIXED. TOYOTA SHOULD TAKE RESPONSIBILITY FOR THE DEFECTIVE LIGHTS AND ISSUE A RECALL. *TR
TRUNK/HATCHBACK OPENER/LATCH MELTED. LATCH IS NOW STICKY AND VERY DIFFICULT TO OPEN. THIS IS A HAZARD AS SOMEONE COULD BE TRAPPED IN THE CAR BECAUSE THE REAR HATCH WILL NOT OPEN. *TR
HEADLIGHTS GO OUT INTERMITTENTLY, RANDOM MALFUNCTION. WILL COME BACK ON IF YOU TURN THE HEADLIGHTS OFF AND BACK ON. THEY WORK NORMALLY SOME OF THE TIME AND THEN WILL SHUT OFF AS YOU ARE DRIVING. *TR
FOR THE LAST YEAR OR SO, I'VE HAD TROUBLE WITH THE HEADLIGHTS ON MY PRIUS. I FIRST NOTICED IT LAST SPRING - I WAS DRIVING BACK HOME ALONG THE HIGHWAY AND SUDDENLY NOTICED MY HEADLIGHTS WERE OUT. I FLIPPED THEM OFF AND THEN TRIED TO TURN THEM BACK ON AGAIN AND THEY CAME BACK ON. OVER THE NEXT SEVERAL MONTHS IT HAPPENED AGAIN - BUT IT WAS HARD TO NOTICE BECAUSE I DID NOT DO MUCH DRIVING AT NIGHT AND WHEN I DID, IT WAS IN WELL-LIT AREAS. WHEN I MOVED FOR A NEW JOB, I NOTICED THIS HAPPENING MORE FREQUENTLY - THOUGH I SUSPECT I'M JUST MORE AWARE OF THE PROBLEM BECAUSE I'M DOING MORE NIGHTTIME DRIVING AND IN MORE RURAL AREAS. THE DISTURBING PART IS THAT NOW BOTH HEADLIGHTS WILL GO OUT - PARTICULARLY AFTER MAKING A LEFT-HAND TURN. AGAIN, BY FLIPPING OFF THE LIGHTS AND THEN TURNING THEM BACK ON, THE LIGHTS WILL THEN WORK. BUT ON A LEAST A FEW OCCASIONS, THEY WILL GO OUT AGAIN WITHIN A FEW MINUTES. NOW, I'M NOTICING THAT ONE HEADLIGHT WILL OFTEN GO OUT - THOUGH NOT THE SAME SIDE. I'VE HAD MECHANICS LOOK AT IT WHO ARE UNABLE TO DO ANYTHING OTHER THAN REPLACE THE BULB; BUT THEY DON'T BELIEVE THAT THE BULB IS THE ISSUE. MY PRELIMINARY RESEARCH ONLINE HAS SHOWN ME THAT MY MODEL PRIUS HAS A HISTORY OF HEADLIGHT ISSUES THAT SOUND IDENTICAL TO MINE. ANY ASSISTANCE WOULD BE APPRECIATED - I AM A TEACHER IN A RURAL AREA WITH LIMITED FUNDS WHO CANNOT AVOID DRIVING AT NIGHT. *TR
RUBBER HANDLE ON REAR TRUNK OPENER/RELEASE MELTED RESULTING IN FROZEN LATCH (UNABLE TO OPEN TRUCK). VEHICLE HAS NO ALTERNATIVE WAY OF OPENING (NO INSIDE VEHICLE RELEASE). TO ACCESS TRUNK AREA I MUST REMOVE EITHER OF 2 CHILDREN SITTING IN REAR SEAT STRAPPED INTO CHILD SAFETY SEAT AND LEAN OVER BACK SEAT. THIS REMOVAL OF CHILD OPENS THE POSSIBILITY THAT THEY COULD GET HIT IN PARKING LOT OR ALONG THE SIDE OF THE ROAD WHEN ACCESS IS A NECESSITY. TOYOTA REFUSES TO REPAIR. HAVE HAD DIFFICULTY OVER A NUMBER OF YEARS THAT HAS BEEN ESCALATING BUT AT THIS TIME THE TRUCK WILL NOT OPEN AT ALL USING THE HAND RELEASE. *TR
THE TRUNK LATCH HAS MELTED MAKING IT VERY STICKY/GOOEY IN HOT WEATHER AND FROZEN SOLID (IMMOVABLE) IN COLD WEATHER MAKING IT DIFFICULT TO OPEN THE HATCH. THE SITUATION CONTINUED TO WORSEN TO THE POINT OF WHILE ATTEMPTING TO OPEN THE TRUNK YESTERDAY THE ENTIRE BACK PIECE FELL OFF THE CAR. I CAN NO LONGER OPEN THE HATCH AT ALL. THIS IS BOTH A SERIOUS SAFETY ISSUE (A LIFE SAVING ACCESS POINT) AND A SERIOUS QUALITY DEFECT THAT TOYOTA HAS CHOSEN TO IGNORE. IN ADDITION, THE COST TOYOTA IS CHARGING FOR REPAIR IS EXORBITANT (OVER $500). ALSO, I'VE NOTICED THAT THERE ARE NO COMPLAINTS ON LATER MODEL PRIUS', SO IT APPEARS THAT TOYOTA HAS FIXED THE PROBLEM AT THE EXPENSE OF MANY. I DO HOPE THAT NHTSA WILL LOOK INTO THIS ISSUE. *TR
GOING AROUND A CORNER AT A REASONABLE SPEED, TRACTION DASH LIGHT LIT UP AND ALARM SOUNDED. BRAKES FAILED TO ENGAGE. LET OFF ACCELERATOR AND SLOWED. PULLED CAR OFF ROAD. CAR MAKES CLICKS AND NOISES OF A SMALL ELECTRICAL MOTOR ENGAGING WHENEVER VEHICLE IS AT REST WITH FOOT ON BRAKE. BRAKE SYSTEM WAS BLED - DID NOT RESOLVE THE ISSUE. ANY TIME A SMALL BUMP IN THE ROAD IS ENCOUNTERED, DASH WARNING LIGHT AND ALARM COMES ON BRAKES DO NOT RESPOND FOR A SHORT TIME AFTERWARD. *TR
MY 2007 PRIUS HAS THE HID (HIGH INTENSITY) HEADLIGHTS. SOMETIMES BOTH HEADLIGHTS GO OUT AT THE SAME TIME AND SOMETIMES JUST THE PASSENGER SIDE HEADLIGHT GOES OUT. I ORIGINALLY THOUGHT THAT THE PROBLEM WAS THE BULBS SO I REPLACED BOTH BULBS JUST A FEW WEEKS AGO WITH NEW BULBS, BUT THE PROBLEM IS STILL OCCURRING. SOMETIMES WHEN I TURN THE LIGHT SWITCH OFF AND THEN ON AGAIN THE HEADLIGHTS COME ON AGAIN. IT SEEMS TO BE A RANDOM OCCURRENCE BUT IT IS HAPPENING MORE AND MORE FREQUENTLY. THIS IS A VERY DANGEROUS SITUATION ESPECIALLY WHEN DRIVING AT NIGHT. *TR
MY HEADLIGHTS RANDOMLY QUIT WORKING, SOMETIMES THE LEFT, SOMETIMES THE RIGHT, SOMETIMES BOTH. I CAN RESTART THE HEADLIGHTS BY TURNING THE SWITCH OFF AND BACK ON. THIS HAS BEEN GOING ON FOR 3 OR 4 YEARS. THE DEALER CAN'T REPRODUCE THE PROBLEM (THEY ALWAYS WORK THERE), AND THERE IS NO SUGGESTED FIX. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Toyota Prius → · Every Prius year → · How the figures are calculated →