Page 41 of 41 · complaints 2,001–2,004 of 2,004

2007 Toyota Prius complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Apr 24, 200750 milesWI

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. HE TRIED TO PUT GAS IN VEHICLE AND FOUND THAT HE COULDN'T FIT THE GAS NOZZLE DOWN INTO THE OPENING, STOPPING THREE INCHES SHORT. WHEN HE DID TRY TO PUT THE GAS INTO THE VEHICLE THE AUTOMATIC SHUTOFF ON THE GAS NOZZLE DIDN'T WORK ON THE PRIUS. THERE WAS SPILLAGE WHEN THIS HAPPENED ON THREE DIFFERENT OCCASIONS USING DIFFERENT GAS COMPANIES. HE CONTACTED THE DEALERSHIP, AND THEY HAD ONE OF THEIR DEPARTMENT MANAGERS,GO ON A TEST DRIVE WITH THE CONTACT, AND HE NOTICED THE SAME PROBLEM THAT THE GAS NOZZLE DIDN'T FIT INTO THE GAS TANK. HE FOUND IN THE DOOR PANEL OF THE GAS TANK THE INSTRUCTIONS AFFECTING THE GAS NOZZLE MUST BE COMPLETELY INSERTED SO THAT SPILLAGE DIDN'T OCCUR. HE SPOKE TO TOYOTA MANUFACTURER, AND THEY INFORMED THE CONTACT THAT THERE WAS NOTHING THAT COULD BE DONE, AND WAS GIVEN CASE NUMBER 200704181013, AND THEY DIRECTED HIM TO SPEAK TO NHTSA. THE CONTACT WAS INFORMED THAT THERE COULDN'T BE ANY REPAIRS BECAUSE IT WAS A DESIGN ISSUE. WITH 600 MILES. *AK

Tires › Sidewall
Filed Mar 30, 20071,999 milesNV

OEM TIRE BLOWOUT ON A 2007 PRIUS TOURING EDITION PURCHASED APPROXIMATELY BEFORE 11 /06 PURCHASED NEW FROM A LOCAL TOYOTA DEALER. INCIDENT TIRE FAILED BRIDGESTONE TURANZA EL400-02 SIZE 195/55-16 DOT EL L3@DLN3606 SIDEWALL BLOWOUT RIGHT REAR TIRE LESS THEN 2000 MILES ON TIRE ITINERARY WAS TO DRIVE TO LA LEAVE SATURDAY THE 17TH FOR HOME BEFORE LEAVING THE HOUSE CHECKED TIRE PRESSURE COLD IN ALL FOUR TIRES IT WAS RIGHT ON THE RECOMMENDED FACTORY SPEC 33REAR/35 FRONT WE LEFT FOR LA ON THE 3/15/07 AT 5:00 PM WE DROVE AT OR BELOW POSTED I15 SPEED LIMITS DRIVING SOUTHBOUND LEFT LANE ON I15 AT 70 MPH AT ABOUT 6:30 PM WITHOUT WARNING A LOUD METALLIC SOUND SOUNDED LIKE SOMETHING HIT THE REAR PASSENGER DOOR LOWER QUARTER ABOUT ONE MINUTE LATER THE LOW PRESSURE TIRE WARNING LIGHT CAME ON WE WERE AT EXIT 259 WE CONTACTED TOYOTA ROADSIDE ASSISTANCE FOR HELP WITH TIRE CHANGE TO THE SPARE HOPING TO GET A REPLACEMENT TIRE AT THE LOCAL TOYOTA DEALER SO I COULD GET OFF THE LIMITED RANGE SPARE TRAVELED ANOTHER 70MILES TO BARSTOW CA GOT TO THE LOCAL BARSTOW TOYOTA DEALER DID NOT HAVE THE TIRE IN STOCK OR EVEN ONE TO FIT THE TIRE SIZE SO I CALLED WHERE I PURCHASED THE CAR AND THEY HAD NO TIRE FOR THE PRIUS TOURING EDITION EITHER AND THE BEST THE DEALER IN BARSTOW COULD DO AT THAT TIME WAS MONDAY OR TUESDAY MORNING!! !THE 20TH SO THE PARTS GUYS CREDIT IN THE BARSTOW TOYOTA DEALER FOUND A FIRESTONE FIRE HAWK GTA-02 H NOT V RATED AT 1:30PM FRIDAY IN MY WHICH I PAID DOLLARS FOR TO GET HOME ON I CONTACT

Steering
Filed Mar 15, 200720 milesNM

TL*- THE CONTACT PURCHASED A 2007 TOYOTA PRIUS ON FEBRUARY 28, 2007 WITH 4 MILES FROM BEAVER TOYOTA OF SANTA FE NEW MEXICO. THE DAY AFTER PURCHASING THE VEHICLE WHILE DRIVING OVER 40 MPH IT DID NOT DRIVE STRAIGHT, IT MOVED LEFT TO RIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THAT THIS WAS HOW THE VEHICLE DROVE. THE SERVICE MANAGER EXPLAINED THAT THESE VEHICLES HAD MANY COMPLAINTS BECAUSE OF THE WAY THE VEHICLE WAS AERODYNAMICLY MADE, THE VEHICLE TENDED TO MOVE FROM SIDE TO SIDE GOING OVER 40 MPH ON THE HIGHWAY. THE FAILURE MILEAGE WAS 20, AND THE CURRENT MILEAGE WAS 300 MILES.*AK UPDATED 04/09/07. *JB

Equipment › Electrical › Navigational System(global Positioning System)
Filed Dec 11, 200615 milesAZ

COMPLAINT IS IN REGARD TO THE TOYOTA PRIUS NAVIGATIONAL SYSTEM. IT HAS A GPS SYSTEM, BUT ENTRIES ARE BLOCKED UNLESS THE CAR IS STATIONARY. I DRIVE OUR NATION'S MAJOR HIGHWAYS AND HAVE TO PULL OVER TO THE SHOULDER TO MAKE AN ENTRY (NEAREST RESTAURANT, HOTEL, TOURIST ATTRACTION, ETC.). AN OFFICER PULLED OVER AND SAID THAT MY CONSTANT PULLING OVER IS CREATING A SAFETY HAZARD. I'VE SEEN OTHER CARS PULLING OVER AND STOPPED TO TALK TO THEM AND THEY ARE ALSO TRYING TO ENTER SOMETHING IN A TOYOTA VEHICLE GPS. I AGREE THAT BLOCKING THE DRIVING FROM ENTERING INTO THE GPS IS A PRUDENT SAFETY FEATURE. BUT IN ALL THE CASES I DESCRIBED, IT WAS THE PASSENGER WHO WAS DOING THE NAVIGATION. I'VE READ ON THE INTERNET THAT A LARGE NUMBER OF PEOPLE ARE TRYING TO CUT INTO THE WIRING OF THE CAR OR CHANGE IT'S PROGRAM BY HACKING INTO THE SERVICE SCREENS. ALL OF THESE CREATE POTENTIAL SAFETY HAZARDS. TOYOTA IS THE ONLY AUTO MANUFACTURER WHO FORCES THE CUSTOMER TO HAVE A STATIONARY CAR, LEADING TO ALL THESE PROBLEMS. I SUGGEST THAT THIS SAFETY BLOCK PROVIDES A WAY FOR CUSTOMERS TO BYPASS IT TO AVOID THESE PROBLEMS I AM SEEING. THIS IS A GROWING PROBLEM AFFECTING MORE AND MORE CARS. WHEN COLLISIONS AND DEATHS OCCUR, IT WON'T BE CLEAR TO THE INVESTIGATORS WHAT CAUSED IT. IF YOU CAN PURSUE THIS AT THE WARNING STAGE, PERHAPS WE CAN AVOID DEATHS AND ACCIDENTS BEFORE THEY OCCUR. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Toyota Prius → · Every Prius year → · How the figures are calculated →