Page 10 of 41 · complaints 451–500 of 2,004

2007 Toyota Prius complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Electrical System
Filed Jan 22, 201545,000 milesTN

WHILE DRIVING THE LEFT HEADLIGHT WENT OUT I TURNED OFF THE LIGHTS AND BACK ON, THE HEADLIGHT CAME BACK ON. SINCE THIS FIRST INCIDENT THE RIGHT HEADLIGHT DONE THE SAME WHILE DRIVING. BOTH HEADLIGHTS HAVE TURNED OFF AT THE SAME TIME WHILE DRIVING. IT SEEMS LIKE THIS IS A WIDE SPREAD ISSUE WITH THIS YEAR OF PRIUS. THE DEALERSHIP WILL CURRENTLY ONLY REPLACE THE BULBS AT A COST TO ME OF $1250.00. THE BULBS DON'T SEEM TO BE THE PROBLEM, CONSIDERING THEY WORK MOST OF THE TIME. IF YOU CAN TURN THE LIGHTS OFF AND BACK ON AGAIN AND THE LIGHT(S) RETURN TO WORKING STATE, ITS SEEMS TO BE AN ELECTRICAL CONTROLLER BOARD PROBLEM. *TR

Exterior Lighting
Filed Jan 20, 2015193,000 milesCA

ON MY WAY HOME FROM WORK, MY DRIVERS SIDE HEADLIGHT WENT COMPLETELY OUT. THE AREA I WORK IN IS EXTREMELY FOGGY AND ADEQUATE HEAD AND FOG LIGHTS ARE REQUIRED. DRIVING WITHOUT MY HEADLIGHTS IS EXTREMELY DANGEROUS. TOYOTA NEEDS TO TAKE RESPONSIBILITY AND REPLACE THE FAULTY ELECTRONICS IN THE HEADLIGHTS OF THE SECOND GENERATION PRIUS. *TR

Air Bags
Filed Jan 13, 2015153,000 milesNC

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT AIR BAG FAILED TO ACTIVATE WHEN THE SEAT WAS OCCUPIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 153,000.

Exterior Lighting
Filed Jan 12, 2015193,000 milesCA

I JUST PURCHASED THIS CAR LESS THAN A MONTH AGO USED FROM A TOYOTA DEALERSHIP. WHILE ENTERING A FREEWAY ONRAMP, MY DRIVERS SIDE HEADLIGHT WENT OUT COMPLETELY. I HAD TO PULL OVER AND TURN THE LIGHTS OFF AND BACK ON THEN THE LIGHT FUNCTIONED PROPERLY FOR THE REST OF MY DRIVE. *TR

Exterior Lighting
Filed Jan 12, 201572,333 milesNY

THE HID HEADLIGHTS INTERMITTENTLY FLICKER ON AND OFF, SOMETIMES STAYING OFF FOR THE MAJORITY OF A DRIVE. AT TIMES, BOTH FAIL. I SEE THERE WAS A SUCCESSFUL TOYOTA PRIUS HID HEADLIGHT CLASS ACTION SETTLEMENT THAT COVERS OWNERS OF PRIUS MADE 2006-2009 WITH AN EXTENDED WARRANTY. BUT I JUST PURCHASED THIS VEHICLE A MONTH AGO AND WAS NOT INFORMED BY THE DEALERSHIP OF THE PROBLEM AND AM BEYOND THE 50,000 MILES OR 5 YEAR PERIOD OF THE EXTENDED WARRANTY. IS THERE ANY WAY I CAN STILL HAVE TOYOTA FIX THIS IN MY VEHICLE? *TR

Structure › Body
Filed Jan 12, 2015140,000 milesCA

LIFTGATE LATCH RUBBER HANDLE IS DISINTEGRATING. *TR

Unknown or Other1 injured
Filed Jan 10, 2015110,000 milesNJ

I'M IN NJ ON 1/8/15 I WAS SHOPPING AT COSTCO. IT WAS SUB ZERO TEMEPERTURE AND I HAD A FULL CART. I INJURED MY FINGERS AND GOT FROSTBITE WHILE TRYING TO OPEN HATCH. IT WAS STUCK. THE WEATHER WAS COLD AND WINDY . I GOT VERY SICK FROM THE INCIDENT BECAUSE OF THE STUPID HATCH, THE RUBBER PART IS LIKE STUCK AND CAN'T FEEL LATCH IT DOESNT OPEN. I'M REALLY REALLY UPSET. . OMG *TR

Structure › Body › Hatchback/Liftgate1 injured
Filed Jan 5, 20158,000 milesOH

THE REAR HATCH IS POORLY DESIGNED WITH NO INDOOR RELEASE. I KEEP INJURING MY HAND AND NECK TO GET IT OPEN, OFTEN HAVING TO TAKE PAIN PILLS, GET THERAPY THE NEXT DAY AFTER STRAINING MY NECK TRYING TO LIFT UP ON THE TINY LITTLE GRIP AREA WITH MY HAND. THE LATCH WILL NOT RELEASE ON THE FIRST TRY AND WHEN THE TEMPS ARE BELOW FREEZING I OFTEN CANNOT GET IT TO OPEN AT ALL. HOW IS ONE SUPPOSED TO GET A SPARE TIRE OUT? WHEN IS IT ZERO DEGREES OUT ONE SHOULD BE ABLE TO GET THEIR REAR DOOR OPEN WITHOUT TAKING OFF ONE'S GLOVE. THIS HATCH WILL NEVER OPERATE WITH A GLOVED HAND ATTEMPTING TO OPEN IT. IT IS ALSO NOT SAFE TO HAVE TO FUMBLE AROUND IN PARKING LOTS ATTEMPTING TO SQUEEZE BETWEEN PARKING PLACES TO LOAD ITEMS PURCHASED WHEN ONE SHOULD BE ABLE TO EASILY DEPOSIT ITEMS IN THE BACK OF THE VEHICLE. THIS IS A SAFETY ISSUE AND NEEDS TO BE CORRECTED BY TOYOTA. I HAVE SEEN MANY PEOPLE COMPLAIN ABOUT THIS ONLINE BUT NOBODY HAS MENTIONED BEING ABLE TO SOLVE THE PROBLEM, NOR HAVE DEALERS BEEN ABLE TO FIX THIS WITHOUT CHARGING THE CUSTOMERS $100'S OF DOLLARS. *TR

Exterior Lighting
Filed Jan 1, 201580,000 milesVA

THE HIGH INTENSITY HEADLIGHTS (HID) BULBS (RIGHT AND LEFT) ARE KEEP GOING OUT. I REPLACED 4 TIMES AND KEEPS HAPPENING. I RESEARCHED ONLINE AND FOUND OUT THAT THIS IS A COMMON ISSUE ON TOYOTA PRIUS MODEL 2004-2007. MANY PEOPLE HAVE SHARED ABOUT THIS SPECIFIC PROBLEM. *JS

Structure
Filed Dec 26, 201468,000 milesMN

IN JULY OF 2014, I BOUGHT A 2007 TOYOTA PRIUS FROM A FAMILY MEMBER IN NEVADA, A WARM STATE; I LIVE IN MINNESOTA, A COLD STATE. THE HATCH RELEASE RUBBER SEAL HAD DETERIORATED, AND IT WAS TACKY TO THE TOUCH, BUT THE HATCH RELEASED AND OPENED. WHEN NOVEMBER CAME, THE HATCH RELEASE WOULD NOT WORK; IT WAS A COOL NOVEMBER. I BELIEVE IT IS A DANGER TO NOT BE ABLE TO OPEN THE BACK HATCH IN CASE OF AN ACCIDENT. THE MAPLEWOOD TOYOTA DEALERSHIP SERVICE PERSON INSPECTED THE HATCH RELEASE SEAL AND SAID THAT SOMEONE MUST HAVE PUT A CHEMICAL ON IT TO DAMAGE IT. TOYOTA DOES NOT BELIEVE THAT THIS IS A DEFECTIVE PART; I BELIEVE THE PART IS DEFECTIVE. I AM GOING TO HAVE THE PART FIXED, BUT I BELIEVE TOYOTA HAS CREATED A DANGEROUS SITUATION, ESPECIALLY IF SOMEONE WITH A DEFECTIVE HATCH RELEASE SEAL TRAVELS TO A COOLER CLIMATE THAN THE CAR HAS EXPERIENCED IN THE PAST. *TR

Power Train
Filed Dec 23, 201457,970 milesCA

ON SUNDAY MORNING, DEC. 21ST, I LEFT THE HOUSE AROUND 7AM WITH DOG IN BACK SEAT TO DRIVE TO A HIKING TRAIL. EVERYTHING WAS NORMAL AS I DROVE SOUTH ON OREGON EXPRESSWAY. AFTER DRIVING ABOUT 0.5 MI AND DESCENDING THE UNDERPASS AT ALMA ST., AT AROUND 35 MPH, WITHOUT WARNING THE RED TRIANGLE LIGHT ILLUMINATED ON WITH BEEP AND INDICATORS: BRAKE, ABS, AIRBAG ON AND CHECK ENGINE. I ALSO NOTICED THE WORDS "TRANSMISSION FAILURE "ON THE MAIN DISPLAY. WHILE DRIVING UP THE OTHER SIDE OF THE UNDERPASS I REALIZED THE CAR WAS LOSING POWER. I DECIDED TO TAKE THE NEXT TURN-OFF AT ASH ST. BY NOW THE CAR HAD SLOWED TO 20-25 MPH BY THE TIME I APPROACHED ASH ST. AS I INITIATED THE TURN I REALIZED THAT I NO LONGER HAD POWER STEERING SO I TOUCHED THE BRAKES AND DISCOVERED THAT I ALSO DIDN'T HAVE POWER BRAKES. I PUSHED HARD ON THE BRAKES AND MOMENTARILY LOCKED UP THE WHEELS. BY NOW THE CAR HAD SLOWED ENOUGH THAT I WAS ABLE TO CRANK THE STEERING WHEEL HARD TO COMPLETE THE TURN. FORTUNATELY THERE WERE NO OTHER CARS ON ASH ST. SINCE I ENDED UP MAKING A RATHER WIDE TURN; THE CAR FORTUNATELY REMAINED ON THE PAVEMENT. THE CAR COASTED TO A STOP AT ASH AND SHERIDAN AND I WAS LEFT STUCK IN THE INTERSECTION WITH NO POWER. I PUSHED THE CAR TO A PARKING SPOT. IF I RECALL THE MAIN DISPLAY HAD GONE COMPLETELY DARK BY THIS TIME; IT MAY HAVE GONE DARK AROUND THE TIME I INITIATED THE TURN ONTO ASH - I CAN'T REMEMBER EXACTLY. WHILE CONSIDERING MY OPTIONS, I EVENTUALLY POWERED THE CAR OFF AND POWERED BACK ON (START BU

Structure
Filed Dec 22, 2014106,000 milesNY

THE RUBBER EXTERNAL TRUNK LATCH COVER ON A 2007 TOYOTA PRIUS HAS MELTED TO THE POINT WHERE IT IS EITHER GOOEY TO THE TOUCH IN WARM WEATHER OR FROZEN SOLID AND IMMOVABLE IN COLDER TEMPERATURES. THIS IS A SAFETY HAZARD BECAUSE OF THE LOCATION OF THE BATTERY IS IN REAR COMPARTMENT ON THE PASSENGER SIDE AND IF THERE WAS A NEED TO DISCONNECT THE BATTERY, IT WOULD BE NEARLY IMPOSSIBLE TO GET AT, DUE TO THE INFLEXIBILITY OF THE RUBBER I AM UNABLE TO OPEN THE TRUNK AND, THUS, ACCESS THE SPARE TIRE AND ANY OF MY REPAIR TOOLS, JUMPERS, ETC. THERE IS NO ALTERNATIVE INTERNAL METHOD FOR OPENING THE HATCHBACK/TRUNK. TOYOTA NEEDS A RECALL OF THIS DEFECTIVE PART AND REPLACE AT THEIR COST, AS THE COST TO REPAIR IT IS EXORBITANT AND IT IS A FAULTY DESIGN. *TR

Electrical System
Filed Dec 22, 2014PA

MY HEADLIGHTS KEEP GOING OUT. BOTH HEADLIGHTS WILL GO OUT AT ONCE. I'VE REPLACED THE BULBS WHICH DID NOT CHANGE ANYTHING. I ALSO CONTACTED TOYOTA MULTIPLE TIMES, ALL INCIDENTS ENDING UP IN THEM TELLING ME THEY WOULD DO NOTHING ABOUT THE ISSUE, IT'S NOT A RECALL AND WILL NOT BE A RECALL AND IT'S MY RESPONSIBILITY TO TAKE CARE OF. EVEN AFTER I POINTED OUT THE MULTIPLE ARTICLES I READ OF TOYOTA REIMBURSING AND EXTENDING THE WARRANTIES FOR THIS ISSUE. ALONG WITH THE CLASS ACTION LAWSUIT. I'VE LONG EXTENDED THE WARRANTY BECAUSE I BOUGHT THE CAR USED. IT HAD OVER 30,000 MILES ON IT WHEN I BOUGHT IT. THE TOYOTA DEALERSHIP IS EVEN LESS OF A HELP! GOING DOWN A DARK HIGHWAY AT 65 MPH AND BOTH HEADLIGHTS GOING OUT IS INSANE. NOT TO MENTION BEING PULLED OVER MULTIPLE TIMES FOR THE HEADLIGHT(S) BEING OUT. THIS IS ONE OF THE WORST SAFETY HAZARDS A CAR CAN HAVE AND SHOULD RECALLED AND EVERY PRIUS OWNER SHOULD HAVE THIS ISSUE TAKEN CARE OF! *TR

Service BrakesCrash
Filed Dec 19, 201470,000 milesCA

DRIVING TO MY JOB AND WENT TO PARK. I PUT MY FOOT ON THE BRAKES TO SLOWLY ENTER THE SPACE ABOUT 10 FEET AWAY TRAVELING ABOUT 2 TO 5 MPH AND NEVER TAKING MY FOOT OFF THE BRAKE, THE CAR ACCELERATOR WENT INTO FULL THROTTLE AND I HIT THE WALL DAMAGING THE FRONT END. IS THIS A COMMON OCCURRENCE? . *TR

Structure › Body › Hatchback/Liftgate
Filed Dec 14, 2014111,111 milesNC

THE REAR LIFT GATE LATCH ON MY TOYOTA PRIUS HAS STOPPED FUNCTIONING. IN 65 DEGREE WEATHER TODAY THE EXTERIOR RUBBER OVER THE LATCH MECHANISM HAS MELTED AND WILL NO LONGER FUNCTION TO OPEN THE LIFT GATE. IN COLD WEATHER THE LATCH HAS BEEN VERY DIFFICULT TO OPEN AND NOW THE MELTED RUBBER MESS HAS CEASED TO PERFORM. I CAN NO LONGER OPEN THE TRUNK OF MY CAR. THE RUBBER HAS MELTED OUT ONTO THE METAL PART OF THE LIFT GATE AND OVER THE SCREWS THAT HOLD IT IN PLACE. THIS IS A SAFETY HAZARD AS I CAN NOT ACCESS THE REAR HATCH OF MY CAR IN AN EMERGENCY OR IN ANY TYPICAL SITUATION (I WOULD HAVE TO CRAWL INTO THE TRUNK FROM THE BACK SEAT AND REMOVE THE INTERIOR PLASTIC PANEL TO OPEN THE HATCH FROM INSIDE THE CAR IF I NEEDED TO OPEN THE HATCH DOOR.) *TR

Air BagsCrash1 injured
Filed Dec 8, 2014200,000 milesAE

MY AIRBAG DID NOT DEPLOY WHEN I HAD AN ACCIDENT. WHAT'S THE LEGAL ADVICE TO FILE THE COMPLAINT TO TOYOTA?.....UPDATED 12/15/15 *BF *TR UPDATED 9/7/2017*CN

Air Bags
Filed Dec 8, 2014248,000 milesCA

PASSENGER AIRBAG SENSOR DOES NOT DETECT THE PRESENCE OF A PASSENGER IN THE VEHICLE, REGARDLESS OF WEIGHT. PASSENGER AIRBAG SENSOR CONSTANTLY READS "PASSENGER OFF". *TR

Structure › Body
Filed Dec 8, 201490,000 milesMD

THE LIFT GATE LATCH ON THE 2007 TOYOTA PRIUS IS INOPERATIVE BECAUSE OF THE MELTING OF THE RUBBERIZED SUBSTANCE THAT COVERS THE LIFTGATE MECHANISM. I BELIEVE THIS IS A DEFECT THAT MANY 2007 TOYOTA PRIUS OWNERS HAVE EXPERIENCED. *TR

Electrical System
Filed Dec 8, 2014148,598 milesCA

VEHICLE DOES NOT PROPERLY START-UP AND ENDS UP IN A STATE WHERE IT CANNOT BE TURNED OFF. I PUSHED THE IGNITION BUTTON, WHICH NORMALLY QUICKLY TURNS GREEN AND NORMALLY THE CAR WOULD START. INSTEAD, THE CAR GOES INTO A STATE WHERE THE DASHBOARD ILLUMINATES, AN ERROR ICON IS DISPLAYED, AND THE POWER CANNOT BE TURNED OFF. I HOLD DOWN THE POWER BUTTON FOR OVER 5 MINUTES BEFORE THE CAR FINALLY TURNS OFF. DURING THIS TIME, THE POWER BUTTON IS AMBER, THE DASHBOARD DOES NOT SHOW THE CAR IS IN ANY GEAR, AND THE GREEN LIGHT ON THE PARK BUTTON IS ON. THE POWER BUTTON ABSOLUTELY DOES NOT FUNCTION, NOR DOES THE GEAR SELECTOR. MY UNDERSTANDING IS THAT HOLDING DOWN THE POWER BUTTON FOR 5 SECONDS SHOULD ABSOLUTELY TURN IT OFF, THIS IS NOT THE CASE. THIS HAS HAPPENED ON THREE OCCASIONS IN THE PAST WEEK. *TR

Latches/Locks/Linkages › Doors › Latch
Filed Dec 1, 2014109,778 milesSD

THE RUBBER BACK HATCH RELEASE MECHANISM HAS MELTED AND BECOME MUSHY THIS SUMMER. THIS WINTER THE RUBBER MECHANISM HAS FROZEN MAKING IT IMPOSSIBLE TO OPEN THE REAR HATCH. THIS IS A SAFETY ISSUE BECAUSE I CANNOT GET TO MY SPARE TIRE OR EMERGENCY WARNING DEVICES. MY RESEARCH ON THE INTERNET HAS PROVEN THAT THIS IS NOT AN ISOLATED INCIDENT BUT VERY COMMON PROBLEM WITH THIS VEHICLE. *JS

Latches/Locks/Linkages
Filed Dec 1, 201445,000 milesIL

FOR SOME TIME NOW, THE REAR LATCH HAS BEEN STICKING AND HAS BEEN NEEDING SEVERAL ATTEMPTS TO RELEASE. FINALLY, NOW IT HAS STOPPED OPERATING ALTOGETHER. THE DEALER SAYS HE IS NOT AWARE OF THE PROBLEM. WITH THE COMPLAINTS I HAVE SEEN ONLINE, I AM SURPRISED AT THE RESPONSE. IT CAN ALSO BE A SAFETY PROBLEM AT THE RIGHT CONDITIONS. I FEEL DISAPPOINTED AT TOYOTA MOTORS. AFTER MANY YEARS OF TROUBLE FREE TOYOTA OWNERSHIP I AM CERTAINLY DISAPPOINTED WITH THE RECENT DEVELOPMENTS WITH THEIR PRODUCTS. *JS

Exterior Lighting
Filed Nov 26, 2014NJ

2007 TOOYOTA PRIUS. OCCASIONALLY AT NIGHT, THE HEADLIGHTS GO OUT WITHOUT WARNING. *MW THE INCIDENT HAPPENED THREE TIMES. *JB

Structure › Body
Filed Nov 22, 2014100,000 milesIN

THE HATCHBACK LATCHING MECHANISM HAS DEGRADED TO THE POINT THAT IT IS NEARLY IMPOSSIBLE TO OPEN IN WINTER CONDITIONS. IN THE SUMMER THE EXPOSED RUBBER PARTS BECAME STICKY AND BASICALLY MELTED ON YOUR HAND WHEN YOU TRIED TO OPEN IT. THE LATCH ALSO BECAME HARDER TO ACTUATE. NOW IN THE WINTER THE LATCH REQUIRES SO MUCH FORCE TO OPEN IT THAT IT IS DIFFICULT TO OPEN AT ALL. *TR

Unknown or Other
Filed Nov 22, 2014130,000 milesCA

THE REAR HATCH RELEASE ON MY 2007 TOYOTA PRIUS HAS BEGUN TO DETERIORATE AND TURN INTO A RUBBERY AND STICKY BLACK MESS. THIS ISSUE INTERFERES WITH THE USE OF THE HATCH AS THE RUBBER NOT ONLY GETS ON YOUR FINGERS BUT APPEARS TO BE BLOCKING THE RELEASE MECHANISM. THE ISSUE FIRST BEGAN THIS PAST SUMMER AND AS OUTSIDE TEMPERATURES ROSE, THE RUBBER MELTED. *TR

Exterior Lighting
Filed Nov 20, 201450,000 milesCA

MY FAMILY WAS ALMOST KILLED WHEN BOTH HEADLIGHTS WENT OUT AT THE SAME TIME ON A DARK MOUNTAIN ROAD. THIS SHOULD BE A RECALLED ITEM. PEOPLE WILL DIE WHEN BOTH LIGHTS GO OUT AND THEY ARE NOT AS LUCKY AS WE WERE. I PAID OVER $600 TO HAVE BOTH OF THESE LIGHTS REPLACED. I AM SHOCKED THAT THIS ITEM HAS NOT BEEN ISSUED AS A RECALL ITEM. *TR

Latches/Locks/Linkages › Hatchback/Liftgate › Lock
Filed Nov 19, 2014100,000 milesVA

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE HATCHBACK SPRING WAS CORRODED. THE EXTERIOR LATCH WOULD NOT OPEN. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Structure › Body › Door
Filed Nov 18, 201474,600 milesPA

AS THE WEATHER GETS COLDER AND COLDER IN THE PITTSBURGH AREA THIS FALL, THE BACK HATCH IS BECOMING HARDER AND HARDER TO OPEN. TODAY IS THE COLDEST DAY AND THE BACK HATCH WON'T OPEN AT ALL. I SAW THAT OTHER OWNERS HAVE THIS ISSUE. *TR

Structure › Body › Hatchback/Liftgate
Filed Nov 14, 201470,000 milesCA

THE HATCH OR TRUNK STICKS WHEN I TRY TO OPEN IT. THE DARK RUBBER IN THE LATCH AREA APPEARS TO HAVE MELTED AND SPREAD. *TR

Exterior Lighting
Filed Nov 11, 2014130,000 milesUT

THE DRIVER'S SIDE HEADLIGHT HAS AN ISSUE WHERE IT WILL GO OUT. GENERALLY, IT WILL STAY OUT UNLESS YOU TURN OFF THE LIGHTS AND THEN TURN THEM BACK ON. ENGAGING HIGH BEAMS DOES NOT FIX THE ISSUE. IT OCCURS ANYWHERE FROM 2-3 TIMES IN THE COURSE OF A 15 MINUTE PERIOD IF I AM ON TOP OF TURNING THEM OFF THEN BACK ON RIGHT AS IT GOES OUT. THE BULB HAS BEEN REPLACED BEFORE AND IT HAS NOT FIXED THE PROBLEM. THIS ISSUE HAS BEEN GOING ON FOR LONGER THAN THE STATED DATE ABOVE, BUT THE DATE ABOVE IS THE POINT AT WHICH I HAVE OWNED THE CAR. SEVERAL MECHANICS AND EVEN THE DEALERS HAVE BEEN UNABLE TO DIAGNOSE THE EXACT PROBLEM CAUSING IT. I STILL HAVE NO SOLUTION TO MY ISSUE. *TR

Structure › Body
Filed Nov 10, 2014CA

THE REAR LATCH OF MY 2007 TOYOTA PRIUS HAS DEGRADED TO THE POINT THAT IT IS INOPERABLE. THE REAR LATCH RELEASE HAS MELTED TO THE POINT THAT IT ENDS UP ALL OVER MY HANDS WHEN I ATTEMPT TO OPEN THE REAR HATCH AND DOES NOT OPEN. I AM UNABLE TO OPEN THE TRUNK. THIS IS A MAJOR SAFETY ISSUE. I HAVE TWO CHILDREN UNDER THE AGE OF 5 WHO ARE STRAPPED INTO CAR SEATS. IN THE EVENT OF AN EMERGENCY, THE REAR HATCH MAY BE THE ONLY WAY TO ACCESS THEM. OBVIOUSLY, IF I AM UNABLE TO ACCESS THEM, THE FAILURE COULD RESULT IN SERIOUS BODILY INJURY OR DEATH TO THE PASSENGERS, INCLUDING MY CHILDREN. I HAVE CONTACTED TOYOTA REQUESTING THAT TOYOTA CORRECT THIS PROBLEM ON MY CAR, BUT THEY HAVE TOLD ME THAT: 1) THEY ARE UNAWARE OF THE PROBLEM; 2) MY CAR IS OUT OF WARRANTY AND I DO NOT HAVE AN EXTENDED WARRANTY; AND, 3) THEY WILL NOT FIX THE CAR. DO PEOPLE NEED TO GET INJURED OR DIE BEFORE TOYOTA REACTS? *TR

Electrical System
Filed Nov 8, 201452,000 milesFL

HEADLIGHT HID LIGHTS GOES OFF WITHOUT ANY REASON. PROBLEM HAS BEEN FOUND IN VARIOUS VEHICLES AS PER THE ONLINE FORUMS. *TR

Service BrakesCrash
Filed Nov 6, 201480,000 milesCO

FREQUENTLY THE BRAKES WOULD FEEL HARD AND FAIL TO FULLY ENGAGE ONCE PUTTING THE CAR IN DRIVE AND RELEASING THE PARKING BRAKE. THIS WAS MOST APPARENT WHEN PARKED ON A HILL. ONCE THE PARKING BRAKE WAS RELEASED, WITH THE BRAKE PEDAL FULLY PRESSED, THE CAR WOULD ROLL FORWARD A COUPLE OF FEET BEFORE STOPPING UNFORTUNATELY IT HAS NOW DONE THE SAME THING TO ME IN THE MIDDLE OF AN INTERSECTION AND AS A RESULT I REAR ENDED ANOTHER CAR. I WAS WAFFLING ABOUT GOING BECAUSE I WAS TURNING LEFT. I REMEMBER PRESSING LIGHTLY ON THE GAS, THEN BRAKE, THEN GAS WHEN THE CAR IN FRONT OF ME STOPPED. I SLAMMED THE BRAKES AND NOTHING HAPPENED. THE PEDAL WAS HARD BUT THE CAR DID NOT SLOW DOWN SO I HIT THE CAR IN FRONT OF ME. *TR

Exterior Lighting
Filed Nov 3, 2014110,000 milesCT

HID HEADLAMP ON PASSENGER SIDE WENT OUT. FLASHED REPEATEDLY AND IS NOW FUNCTIONAL AGAIN. *TR

Tires › Pressure Monitoring and Regulating SystemsFire
Filed Oct 29, 2014200,000 milesAL

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER TO HAVE FOUR TIRES INSTALLED BUT AFTER THE REPAIR THE TPMS WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO INFORMED THAT THE VEHICLE WAS DAMAGED DURING THE TPMS SENSOR INSTALLATION AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHILE PARKED, THERE WAS FIRE COMING FROM THE CONSOLE TO THE REAR SEATS. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT THE FIRE MIGHT BE DUE TO AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Service Brakes
Filed Oct 28, 2014TX

WHEN I AM BRAKING AND MY CAR HITS A BUMP IN THE ROAD, MY BRAKES STOP WORKING AND THE "SKIDDING" ICON LIGHTS UP. IN ORDER TO REENGAGE THE BRAKES, I HAVE TO TAKE MY FOOT OFF THE BRAKE AND REAPPLY THE BRAKES. THIS INCREASES THE DISTANCE I HAVE TO BRAKE BEFORE HITTING SOMETHING OR OVERRUNNING A RED LIGHT. THIS HAS BEEN HAPPENING SINCE I GOT THE CAR. I HAVE LEARNED TO LIVE WITH IT, BUT I HAVE OVERSHOT RED LIGHTS AND NEARLY HIT OTHER CARS MANY TIMES. I TOLD THE DEALERSHIP SHORTLY AFTER I GOT THE CAR AND THEY TOLD ME THERE WAS NO RECALL REGARDING THIS MATTER AND WOULD NOT EVEN CHECK OUT THE COMPLAINT. *TR

Structure › Body
Filed Oct 26, 2014ME

WATER COLLECTS IN WHEEL WELL WHEN DRIVING IN WET CONDITIONS. *TR

Power Train
Filed Oct 16, 201486,642 milesCA

THIS IS THE RESOLUTION TO AN EARLIER COMPLAINT I FILED. MY NHTSA COMPLAINT CONFIRMATION NUMBER (ODI NUMBER) IS: 10644563. THERE DIDN'T APPEAR TO BE A WAY TO AMEND THAT FILING. TO RECAP. ALL THE EMERGENCY LIGHTS CAME ON AND MY PRIUS LOST ALL POWER WHILE I WAS DRIVING. IT CAME TO A HALT. IT WOULD NOT RESTART. MY PASSENGERS EVENTUALLY EXITED THE CAR AND I REMAINED IN THE CAR WITH THE FLASHERS AND DEPRESSED THE BRAKES TO FURTHER ALERT ONCOMING DRIVERS. I WAS TOWED HOME AND THE NEXT DAY TO A DEALER. THEY PERFORMED A WARRANTY SERVICE FOR THE SENSOR CRANK (CODE POA90) WHICH WAS THE SUBJECT OF A JULY 18TH 2006 "SPECIAL SERVICE CAMPAIGN WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION" (READ: A VOLUNTARY RECALL) OF THE CRANKSHAFT POSITION SENSOR ON SOME 2001-2002 TOYOTA ECHO AND PRIUS MODELS. IN THE NOTICE TO ITS DEALERS [XXX] , VICE PRESIDENT, PRODUCT QUALITY AND SERVICE, WARNED THAT THIS "COULD CAUSE A CRASH." THE CODE # THAT WAS ON MY JOB TICKET DIDN'T MATCH THAT GIVEN TO THIS RECALL -- P0340 - CAMSHAFT POSITION SENSOR 'A' CIRCUIT MALFUNCTION. I DON'T KNOW WHAT ACCOUNTS FOR THAT DISCREPANCY. IT WAS CALLED "AN IMPORTANT SAFETY RECALL." RESEARCHING THIS ISSUE ONLINE I'VE DISCOVERED THAT I AM NOT THE ONLY PRIUS OWNER TO EXPERIENCE THIS POTENTIALLY LIFE THREATENING PROBLEM SINCE THAT INITIAL RECALL. I WAS LUCKY ENOUGH THAT NO ONE WAS HARMED AND THAT THE REPAIR WAS COVERED UNDER WARRANTY. OTHERS HAVE HAD TO PAY HUNDREDS OF DOLLARS TO FIX THIS PROBLEM AND IT'S TAKEN SOME NUMEROUS

Structure
Filed Oct 15, 201465,000 milesPA

THE HATCH RUBBER PANEL HAS BEEN DETERIORATING. IN WINTER THE RUBBER PANEL IS HARD AS A ROCK. IN SUMMER, THE PANEL IS MELTING AND LOSING ITS FORM. IT MAKES THE OPENING OF THE TRUNK CHALLENGING. IN SUMMER MONTHS, THE PANEL IS GOOEY AND MAKES FINGERS DIRTY. I AM CONCERNED THAT I CANNOT OPEN HATCH IN CASE OF EMERGENCY. *TR

Structure › Body
Filed Oct 15, 201440,000 milesCA

THE BACK LATCH OF MY 2007 TOYOTA PRIUS HAS DEGRADED ("MELTED" ALMOST). IT NO LONGER FUNCTIONS PROPERLY, AND I AM UNABLE TO OPEN THE BACK HATCH DOOR EASILY. SOMETIMES IT REQUIRES CONSIDERABLE EFFORT AND PERSEVERANCE TO GET IT OPEN. I AM CONCERNED THAT IN THE CASE OF AN EMERGENCY, I WILL NOT BE ABLE TO GET THE DOOR OPEN. THIS IS A MAJOR CAUSE FOR CONCERN AND IT IS A SERIOUS SAFETY HAZARD. *TR

Fuel/Propulsion System
Filed Oct 14, 201486,642 milesCA

I WAS DRIVING HOME LAST NIGHT AND VARIOUS WARNING LIGHTS CAME ON. WITHIN A SHORT TIME THE VEHICLE LOST ALL POWER (ENTERED A FAILSAFE MODE) AND THE HYBRID SYSTEM SHUT DOWN WHILE I WAS DRIVING. THE RESULT WAS A COMPLETE LOSS OF POWER AND THE VEHICLE CAME TO A STOP IN TRAFFIC. I WAS CLOSE TO THE CURB AND TURNED ON MY EMERGENCY FLASHERS. CALLED A TOW TRUCK AND WILL TAKE THIS TO THE DEALER. I CALLED TOYOTA CUSTOMER SERVICE TO SEE IF OTHERS HAD EXPERIENCED ANYTHING SIMILAR AND THEY HAD NO ACCESS TO ANY INFORMATION ABOUT OTHER CUSTOMER'S EXPERIENCES. THEY DID SAY THAT THERE ARE NO ACTIVE RECALLS FOR THIS MAKE AND MODEL YEAR. A RECALL FOR THE 2010 - 2014 TOYOTA PRIUS WAS ISSUED IN FEBRUARY 2014 FOR WHAT SOUNDS LIKE A SIMILAR PROBLEM. WHILE THIS WASN'T A LIFE THREATENING ISSUE FOR ME LAST NIGHT, IN A PRESS RELEASE DRIVERS WHO'VE EXPERIENCED SIMILAR ISSUES WERE WARNED TO GET OUT OF THEIR VEHICLES BECAUSE THEY COULD BE IN DANGER FROM BEING REAR ENDED. *TR

Electrical System
Filed Oct 10, 201465,000 milesCA

THE REAR DOOR LATCH COVER MATERIAL HAS DETERIORATED AND THE LATCH IS NO LONGER OPERATING AS EXPECTED. THE RUBBER MATERIAL IS A SOFT GUMMY CONSISTENCY AND THE LATCH MECHANISM TO THE HATCHBACK FAILS TO RELEASE ALLOWING ACCESS TO THE REAR STORAGE AREA. THIS AREA CONTAINS THE SPARE TIRE. *TR

Exterior Lighting
Filed Oct 9, 2014NJ

LEFT HEADLIGHT WOULD SPONTANEOUSLY TURN OFF WHILE DRIVING. BRIEFLY FIXED BY TURNING OFF AND ON AGAIN. *TR

Exterior Lighting
Filed Oct 8, 201465,000 milesCA

THE PASSENGER SIDE HEADLIGHT WILL GO OUT AFTER A FEW MINUTES OF DRIVING. BY TURNING BOTH HEADLIGHTS 'OFF THEN ON' THIS SEEMS TO CURE THE PROBLEM FOR A FEW MINUTES, HOWEVER, INEVITABLY THE PASSENGER HEADLIGHT WILL TURN OFF AGAIN ON IT'S OWN. THE DEALER REPLACEMENT COST FOR THIS IS $400 WHICH IS EXCESSIVE FOR A HEADLIGHT. REPLACING IT MYSELF REQUIRES REMOVING THE BUMPER AND SKID PLATE, WHICH IS RIDICULOUSLY DIFFICULT JUST TO REPLACE A SIMPLE HEADLIGHT. REGARDLESS, I DON'T THINK THE HEADLIGHT IS BURNING OUT BECAUSE THERE ARE HUNDREDS OF PEOPLE THAT HAVE THE SAME PROBLEM ONLINE. IT SEEMS LIKE MORE OF AN ELECTRICAL ISSUE TOYOTA SHOULD DEAL WITH. *TR

Electrical System
Filed Oct 6, 2014146,429 milesCA

AT APPROXIMATELY 65MPH A RED TRIANGLE WARNING LIGHT APPEARED ON THE DASH PANEL ACCOMPANIED BY A YELLOW CIRCLE. THE PARKING BUTTON WAS FLASHING AND A PINK CARTOON CAR APPEARED ON THE DISPLAY. THE CAR WAS RUNNING FINE SO I CONTINUED TILL I REACHED MY FREEWAY EXIT. AT THE BOTTOM OF THE EXIT I HAD TO STOP FOR A RED LIGHT. THE EXIT IS DARK AND HAS A SHARP CURVE. UPON STOPPING THE CAR THE TRANSMISSION LOCKED AND THE ENGINE SHUT DOWN. I WAS UNABLE TO START THE ENGINE AND THE CAR COULD NOT BE PUSHED OUT OF THE WAY DUE TO THE TRANSMISSION LOCK. FRANTICALLY I HAD TO GET A FLASHLIGHT AND WAVE OFF ONCOMING TRAFFIC. IT WAS VERY DANGEROUS. AFTER A FEW MINUTES I RETRIED THE ENGINE AND IT STARTED ALLOWING ME TO GET OFF THE RAMP AND GET HOME. THE WARNING LIGHTS STAYED ON. I TOOK THE CAR TO THE DEALER THE NEXT DAY AND AFTER THEY TESTED EVERYTHING THEY SAID THAT THERE WAS NOTHING WRONG. NEXT TIME I MIGHT NOT BE SO LUCKY. *TR

Suspension
Filed Oct 2, 201490,000 milesMI

HIT A BUMP IN THE ROAD AND LEAF SPRINGS BROKE ON REAR OF CAR. CAR BECAME SEVERELY SLANTED TO ONE SIDE. *TR

Structure › Body
Filed Oct 1, 201499,000 milesCA

EXTERIOR REAR HATCH LATCH HANDLE STICKY/MELTING. MUST USE RAG TO AVOID TOUCHING THE MESS WHEN USING THE DOOR. LATCH AND LOCK OPERATION HAS BECOME UNRELIABLE AND HATCH MUST BE SLAMMED TO ENSURE CLOSURE. PRACTICALLY IDENTICAL TO COMPLAINT ID 10632829. *TR

Power Train
Filed Oct 1, 201490,952 milesCA

I WAS DRIVING ON I-10 WESTBOUND WHEN THE RED TRIANGLE LIGHT CAME ON. I PULLED OVER AND READ THE BOOKLET WHICH SAID TO GET IMMEDIATE HELP. I DROVE IT ABOUT 5 MILES AND PULLED INTO WEST COVINA TOYOTA. THEY PERFORMED HEALTH CHECK CODE POA2B AND C23128. SOMETHING WITH THE TRANSMISSION CONTROL OR ASSEMBLY. AFTER 4 DAYS THEY COULD NOT TELL ME WHAT NEEDED TO BE DONE, SO I HAD IT TOWED TO AN INDEPENDENT AND PAID $2800 FOR A REBUILT TRANSMISSION. I WAS WITHOUT MY CAR FOR 5 WEEKS! I BELIEVE THAT TOYOTA SHOULD HAVE BEEN ABLE TO CORRECTLY DIAGNOSE THIS AND IT PROBABLY IS RELATED TO OTHER COMPLAINTS OF EITHER POWER TRAIN OR ELECTRIC OR DASHBOARD LIGHTS. *TR

Unknown or Other
Filed Sep 30, 201475,000 milesCA

EXTERIOR REAR HATCH LATCH HANDLE STICKY/MELTING. COVERED WITH TAPE TO AVOID TOUCHING THE MESS WHEN USING THE DOOR. LATCH AND LOCK OPERATION HAS BECOME UNRELIABLE AND HATCH MUST BE SLAMMED TO ENSURE CLOSURE. PRACTICALLY IDENTICAL TO COMPLAINT ID 10632829. *TR

Electrical System
Filed Sep 30, 2014114,000 milesFL

2007 PRIUS DASHBOARD LIGHTS MALFUNCTION - COMPLETELY DARK. SEE NHTSA # 10544698 AND MANY OTHER COMPLAINTS REGARDING DASHBOARD LIGHTS/CLUSTER GOING COMPLETELY DARK AND ENGINE WILL NOT SHUT OFF. THIS IS AN EXTREMELY SERIOUS SAFETY ISSUE AND DEALERSHIPS WILL NOT REPAIR FOR FREE. THE PART NEEDED IS A COMBINATION METER/CLUSTER THAT COSTS AROUND $1000 TO REPAIR FROM THE DEALER. PLEASE EVERYONE - PUSH FOR NATIONAL RECALL AS THIS IS AN EXTREMELY DANGEROUS SAFETY ISSUE. *TR

Structure › Body
Filed Sep 30, 201490,000 milesFL

2007 PRIUS REAR HATCH LATCH MELTED OFF. THE REAR HATCH WILL NOT OPEN. THERE IS NO WAY TO GET TO EMERGENCY EQUIPMENT AND SPARE TIRE. THIS IS AN EXTREME SAFETY ISSUE. PLEASE ISSUE A NATION RECALL AS THIS REPAIR IS NOT COVERED BY UNDER WARRANTY. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Toyota Prius → · Every Prius year → · How the figures are calculated →