DRIVER'S LIGHTS INTERMITTENTLY TURN OFF. PASSENGER LIGHT FIRST WENT OUT, NOW BOTH! DEFECTIVE HID LIGHTING SYSTEM. REPORTED TO DEALER, ONLY THEY SIMPLY WANT TO CHARGE ME $500 TO REPLACE BOTH LIGHTS. TOYOTA REFUSES TO ADDRESS ISSUE AS DEFECT. *TR
2007 Toyota Prius complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
TONIGHT FOR THE THIRD TIME RECENTLY, BOTH HEADLIGHTS WENT OUT, ONE AT A TIME. NEITHER LOW OR HIGH BEAM WORKED AFTER THEY WERE OUT. I HAVE PREVIOUSLY REPORTED THE INTERMITTENT LOSS OF BOTH HEADLIGHTS AND WAS ABLE TO SHOW THE DEALER AT LEAST ONE OCCURRENCE OF BOTH LIGHTS. TONIGHT I WAS ABLE TO TAKE PICTURES SHOWING BOTH LIGHTS OUT IN LOW BEAM WITH FOG LAMPS ON (THE FOG LAMPS ONLY WORK WITH HEADLIGHTS ON IN LOW). I REALIZE THAT THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THIS ISSUE WITH NO PENDING RESOLUTION. THE HEADLIGHTS CAME BACK ON WHEN THE HEADLIGHT SWITCH IS TURNED OFF THE ON AGAIN. WITHIN 10 MILES THE DRIVER SIDE LIGHT WENT OUT AGAIN. AND, AS IN THE PAST, TURNING THE HEADLIGHTS OFF THEN ON RESTORED THE LIGHT.*TR
DRIVER SIDE HEADLIGHT FAILS INTERMITTENTLY. *TR
RIGHT HEADLIGHT GOES OFF WITHOUT NOTICE WHILE DRIVING, THE FAILURE OCCURS EVERY TIME I DRIVE, IF I TURN THE HEADLIGHT OFF AND THEN BACK ON IT CORRECTS THE PROBLEM. *TR
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS . WHILE DRIVING 65 MPH THE HEADLIGHTS WOULD INTERMITTENTLY SHUTT OFF. A TECHNICIAN FROM THE DEALER ADVISED HIM THAT THEY WOULD INVESTIGATE THE FAILURE. NO REPAIRS WERE MADE. IDENTICAL FAILURES HAVE OCCURRED APPROXIMATELY 6 TIMES. THE FAILURE MILEAGE WAS 28000. THE CURRENT MILEAGE WAS 28500. UPDATED 01/15/10. *LJ UPDATED 01/19/10.*JB
OUR LEASED 2007TOYOTA PRIUS SOMETIMES "JUMPS" FORWARD UNEXPECTEDLY WHEN GOING OVER A STONE OR BUMP ON A DIRT ROAD OR OTHER STREET, BRIEFLY INCREASING ACCELERATION. THIS HAS HAPPENED WHEN TRAVELING A STRAIGHT ROAD AND ALSO WHEN TAKING A CORNER ONTO A DIRT ROAD. BRAKING DOESN'T SLOW DOWN THE ACCELERATION, INCREASING THE CHANCES OF A COLLISION WITH A VEHICLE OR OTHER OBSTRUCTION THAT MAY BE IN FRONT OF OUR CAR. *TR
I OWN A 2007 PRIUS WITH 38,000 MI. AND BOTH HEADLAMPS GO OFF WHILE DRIVING AT NIGHT. IF I TURN THE LIGHTS ON AND OFF THEY WILL COME BACK ON, BUT ONLY FOR ABOUT 30 SECONDS...THIS IS THE 4TH PRIUS IN OUR FAMILY WITH THIS PROBLEM, (06, 07). TOYOTA IS REQUIRING THAT THE CUSTOMER PAY FOR THE HEADLIGHTS BECAUSE THEY USUALLY ARE BEYOND THE 35,000 WARRANTY. MORE IMPORTANTLY, THIS IS A SERIOUS SAFETY ISSUE AND MY WIFE AND I ARE IN OUR 80'S AND I'M HOPING W DON'T GET IN AN ACCIDENT. *TR
I WAS DRIVING MY 2007 TOYOTA PRIUS IN HEAVY RUSH HOUR TRAFFIC AND COLD, WET SNOWY CONDITIONS THIS PAST FRIDAY NIGHT. MY BRAKES FAILED TO ENGAGE TWICE. THE FIRST TIME I WAS GOING 5-10 MPH AND STEPPED ON THE BRAKE TO MAINTAIN A SAFE FOLLOWING DISTANCE WITH THE CAR IN FRONT OF ME, WHICH HAD STOPPED. IT WAS AS IF THE CAR WAS IN NEUTRAL AND A YELLOW LIGHT STARTED FLASHING ON THE DASHBOARD (I THINK THIS WAS THE ABS SYSTEM LIGHT, BUT I DON'T KNOW) AND I FORTUNATELY COASTED TO A STOP BEFORE HITTING THE CAR IN FRONT OF ME. THERE WAS NO SKIDDING OR SLIDING, JUST A NON-RESPONSE FROM THE BRAKES. THE SECOND TIME OCCURRED ABOUT 10 MINUTES LATER AND I WAS AGAIN TRAVELING AT SLOW SPEED AND ATTEMPTED TO BRAKE TO STAY A SAFE DISTANCE FROM THE CAR AHEAD. THIS TIME I REPEATEDLY PRESSED HARD ON THE BRAKE AND INITIALLY THERE WAS NO ENGAGEMENT AND THEN AFTER APPROX 5 SEC THE BRAKES DID ENGAGE AND I AGAIN WAS ABLE TO AVOID A FENDER BENDER. I DROVE THE CAR HOME (WHITE-KNUCKLED) AND IT HAS BEEN PARKED IN MY DRIVEWAY OVER THE WEEKEND - WE EXPERIENCED A MAJOR SNOWSTORM AND I HAVE NOT BEEN ABLE TO DRIVE ANYWHERE. TOMORROW I AM GOING TO SEE IF I CAN GET THE CAR TOWED TO A DEALERSHIP BECAUSE I DON'T WANT TO DRIVE IT. *TR
MY 2007 TOYOTA PRIUS WAS PURCHASED NEW, AND WITHIN A YEAR, I BEGAN EXPERIENCING INTERMITTENT PROBLEMS WITH MY HID HEADLIGHTS. MY DRIVER SIDE HEADLIGHT WOULD FLICKER, THEN GO OUT -- ONLY TO TURN BACK ON IF I COMPLETELY TURNED THE LIGHTS OFF & BACK ON AGAIN. TOYOTA REPLACED THAT ONE AFTER I COMPLAINED THAT I HAD ONLY HAD MY CAR A YEAR, AND THESE BULBS WERE SUPPOSED TO BE "LONG-LASTING." NOW, MY PASSENGER SIDE HEADLIGHT IS DOING THE EXACT SAME THING. THIS TIME, TOYOTA SAID THAT THEY WOULD NOT PAY TO REPLACE THE SECOND HEADLIGHT, AND IT WOULD COST ALMOST $500 -- FOR ONE LIGHT! ONE MONTH LATER, AFTER THE 2ND HEADLIGHT BEGAN WORKING INTERMITTENTLY, NOW MY DRIVER SIDE TAIL LIGHT HAS STOPPED WORKING AS WELL. I HAVE NEVER HAD SO MANY LIGHTS GO OUT ON A CAR THAT I HAVE DRIVEN EVER -- ESPECIALLY ONE THAT IS JUST NOW 2 YEARS OLD!! I AM EXTREMELY FRUSTRATED, AND FEEL THAT MY ELECTRICAL SYSTEM ON THE AUTO IS COMPLETELY UNRELIABLE AND UNSAFE. *TR
MY 07 PRIUS WHICH I RARELY DRIVE AT NIGHT IS SUFFERING FROM SPONTANEOUS OUTAGE OF THE HID HEADLAMPS WITH LESS THAN 65000 MILES ON IT. WORSE, I AM TOLD THE 100,000 MILE PLATINUM WARRANTY WILL NOT COVER THE REPAIR, WHICH MIGHT COST ME UP TO $1000 FOR BOTH LAMPS. THIS IS ABSURD. THIS IS A HIDDEN DEFECT, AND CLEARLY A SAFETY ISSUE. *TR
PASSENGER SIDE HEADLIGHT WORKING INTERMITTENTLY. LIGHTS UP, THEN GOES OUT, MAY LIGHT UP AGAIN AFTER CAR HAS BEEN OFF FOR A WHILE. WOULD REPLACE EXCEPT NOW AM INFORMED THAT NOT ONLY IS COST OF THE BULB $100 OR MORE BUT $000'S FOR LABOR MAY BE REQUIRED. WAS PERSUADED TO PAY $3000 FOR OPTION PACKAGE IN PART BASED ON CLAIMED SUPERIORITY OF HID LIGHTS. CLEARLY AN ENGINEERING FAILURE THAT BULBS ARE FAILING AND CANNOT BE REPLACED WITHOUT MAJOR REPAIR EXPENSE. IT IS DARK TIME OF YEAR AND NEED CONFIDENCE IN HEADLIGHTS TO DRIVE SAFELY. *TR
HID HEADLIGHT ON 2007 PRIUS TURNS OFF RANDOMLY WHILE DRIVING. HAPPENS ALMOST EVERY DAY. *TR
2007 TOYOTA PRIUS. PASSENGER SIDE HEADLAMP TURNS OFF AFTER SEVERAL MINUTES OF OPERATION. IT WILL COME BACK ON IF YOU TURN THE HEADLIGHTS OFF AND THEN ON. THIS IS A SERIOUS SAFETY ISSUE THAT ONE HEADLIGHT GOES OUT AND IT REQUIRES THAT BOTH BE TURNED OFF TO COME BACK ON. *TR
2007 TOYOTA PRIUS, THE HEADLIGHTS DIM INTERMITTENTLY, THE DRIVERS SIDE HEADLIGHT STARTED NOT COMING ON AT ALL, WHEN I WOULD TURN THE SWITCH OFF AND BACK ON IT WOULD COME ON, NOW IT IS OUT COMPLETELY. *TR
DRIVERS' SIDE HEADLIGHT WILL GO OUT AND THEN COME BACK ON. *TR
2007 TOYOTA PRIUS HEADLIGHT GOES OUT INTERMITTENTLY. *TR
2007 TOYOTA PRIUS WITH HID HEADLIGHTS. WHILE DRIVING TO WORK, I EXPERIENCED THE FOLLOWING. LEFT HEADLIGHT WENT OUT. I DROVE THE REST OF THE WAY TO WORK WITH RIGHT HID LIGHT WORKING AND FOG LIGHTS. CALLED MY MECHANIC, HE NEVER HEARD OF THIS PROBLEM. ON WAY HOME FROM WORK, I TURNED ON HEADLIGHTS AND THEY WORKED. I HAVE NOT HAD THE SAME PROBLEM SINCE. FRIEND AT HOME NOTIFIED ME OF THIS WEB SITE. *TR
TRACTION CONTROL ON THE TOYOTA PRIUS DOES NOT WORK PROPERLY. WHEN TRACTION IS LOST ON A WHEEL, INSTEAD OF TRANSFERRING POWER TO THE OTHER WHEEL, THE TRACTION CONTROL SYSTEM COMPLETELY DISABLES POWER TO BOTH WHEELS FOR APPROXIMATELY 1/2 SECOND. THIS IS DANGEROUS IF YOU ARE TRYING TO MERGE INTO TRAFFIC AT AN INTERSECTION AND THE ROAD SURFACE IS ANYTHING OTHER THAN DRY ASPHALT OR CONCRETE. FYI -TIRE CONDITION IS NOT A VARIABLE AS THE VEHICLE CONTAINS 4 WINTER TIRES WITH LESS THAN 200 MILES OF USE. THE TIRES ARE INFLATED PER THE RECOMMENDATIONS ON THE DOOR PLACARD. *TR
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING AT VARIOUS SPEEDS AND MAKING A LEFT TURN HE COULD FEEL THE TIRES SLIPPING. THE VEHICLE BEGIN TO STALL INTERMITTENTLY INCLUDING WHEN THE CONTACT MADE A LEFT TURN. THE CONTACT HAS NOT DRIVEN THE VEHICLE SINCE THE VEHICLE COULD STALL AND CAUSE A CRASH TO OCCUR. THE CONTACT ADVISED THE DEALER DURING A ROUTINE OIL CHANGE ON SEVERAL OCCASIONS; HOWEVER, HE WAS ADVISED THAT THE MALFUNCTION IS DUE TO THE DESIGN OF THE VEHICLE. THE VEHICLE HAS NOT BEEN REPAIRED AND HAS BEEN INOPERABLE FOR TWO MONTHS. THE FAILURE AND CURRENT MILEAGES WERE 3500.
WE HAVE REPEATEDLY HAD PROBLEMS WITH ALL OF THE ELECTRONIC COMPONENTS ON THE DASH NOT WORKING ESPECIALLY WHEN IT IS COLD. THIS IS A SAFETY HAZARD AS WE HAVE NO SPEEDOMETER, GAS GAUGE OR GEAR INDICATOR WHEN THIS HAPPENS. THIS HAPPENS OFTEN WHEN IT IS COLD OR RAINING BUT THERE IS NO PREDICTOR OTHER THAN A COLD TEMPERATURE. IT HAS OFTEN HAPPENED AT NIGHT, AND WE HAVE HAD TO DRIVE HOME WITH THE INTERIOR OF THE CAR DARK. T HAS HAPPENED REPEATEDLY SINCE WE BOUGHT THE CAR NEW. WE HAVE HAD IT AT THE DEALER 5 TIMES FOR REPAIRS AND STILL CONTINUE TO HAVE THE SAME PROBLEM. WE HAVE ARE VERY UNHAPPY WITH OUR TOYOTA AND WILL NOT BUY ANOTHER TOYOTA. *TR
PASSENGER-SIDE HEADLIGHT INTERMITTENTLY FAILS. PULLED OVER BY POLICE AND ISSUED CITATION WARNING FOR HEADLAMP FAILURE. HEADLIGHT RESUMED WORKING ON THE DRIVE HOME, HAS FAILED AGAIN TODAY. *TR
2007 TOYOTA PRIUS HID HEADLAMP FAILURE. THIS MANUFACTURER INSTALLED HID LIGHTS IN MY PRIUS THAT COST MUCH MORE THAN THE STANDARD LIGHT AND IS SUPPOSED TO LAST THE LIFE OF THE VEHICLE FAILED WITHOUT ANY INDICATOR INSIDE (A POLICEMAN ALERTED ME). THE EXPECT LIFE OF THESE LAMPS IS CLEAR WHEN ONE CONSIDERS THE DEALER MUST REMOVE THE FRONT BUMPER TO REPLACE THEM. DEALER DENIED KNOWLEDGE THAT THIS WAS A FREQUENT ISSUE YET PRIUSCHAT FORUM ON THE INTERNET HAS OVER 60 PAGES DESCRIBING THIS AND I ALSO FOUND THE FOLLOWING LINK: HTTP://WWW.AUTOWEEK.COM/ARTICLE/20090701/CARNEWS/907019991#IXZZ0ZUZARHGK DEALER ENDED UP CHARGING ME $480 TO REPLACE TWO LIGHT BULBS! I HAVE REGISTERED A CASE WITH TOYOTA. ALSO THE DEALER LIED AS IN THE BEGINNING OF THE SERVICE VISIT HE SAID IT WAS NOT A COMMON PROBLEM THAT HE WAS A AWARE OF YET WHEN I WAS LEAVING I ASKED HIM WHY HE REPLACED JUST THE BULBS AND NOT ANY ELECTRONICS AND HE SAID "BECAUSE THEY HAVE LEARNED FROM EXPERIENCE WHEN THIS HAPPENS TO JUST REPLACE THE BULBS. *TR
THE HEADLIGHTS ON MY 2007 TOYOTA PRIUS HAVE STARTED TO RANDOMLY TURN OFF. SOMETIMES IT'S JUST ONE LIGHT, SOMETIMES IT'S ALL OF THEM. I LIVE ON A WINDY COUNTY ROAD WITH NO LIGHTING. LAST NIGHT I COMPLETED MY DRIVE HOME AT 25 MPH, WITH THE TURN INDICATOR LIGHTING MY WAY. THIS WAS ONE MY WAY HOME FROM THE TOYOTA DEALER, WHERE THEY COULD NOT DUPLICATE THE PROBLEM. I'VE SINCE LEARNED THAT THIS IS NOT AN ISOLATED EVENT, BUT IS HAPPENING TO PRIUS RATHER COMMONLY. NO ONE HAS BEEN HURT. YET. *TR
ONE OR BOTH HEADLAMPS RANDOMLY AND INTERMITTENTLY EXTINGUISH WHILE DRIVING. TOYOTA WILL "DIAGNOSE" AND ADVISE OF REPAIR. TOYOTA CUSTOMER CARE ACKNOWLEDGES THERE IS A KNOWN PROBLEM, BUT MAY ONLY POSSIBLY CHOOSE "GOODWILL" ACTION BE TAKEN. THESE ARE THE TOYOTA HID LAMPS THAT ARE DOCUMENTED IN PE09019. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS WELL DOCUMENTED PROBLEM BEFORE SOMEONE IS KILLED! *TR
MY 2007 PRIUS HIGH INTENSITY DISPLAY (HID) HEADLIGHTS FAIL INTERMITTENTLY. THE DRIVER'S SIDE BEGAN FAILING IN SPRING 2009, AND BY WINTER, THE PASSENGER SIDE LIGHT WAS ALSO FAILING. THERE IS A TOYOTA SERVICE BULLETIN ON THE PROBLEM, BUT I AM HAVING TROUBLE GETTING THE PROBLEM FIXED. TOYOTA CUSTOMER EXPERIENCE HOTLINE GAVE ME A CASE NUMBER AND SAID THEY WOULD REIMBURSE ME THE COST OF REPLACEMENT (PARTS AND LABOR), BUT THE DEALER SAID THE REIMBURSEMENT WILL ONLY COVER THE LIGHTS (WHICH ARE DEFECTIVE AND WILL FAIL AGAIN UNTIL TOYOTA RECALLS THE LIGHTS ON THE MARKET AND REPLACES THEM ALL). ALSO, TOYOTA CUSTOMER EXPERIENCE WOULD NOT COMMIT TO REIMBURSING THE COST OF REPAIR UNTIL THE PROBLEM HAD BEEN DIAGNOSED BY THE DEALER, WHICH IS PROBLEMATIC BECAUSE THE LIGHTS ALWAYS WORK WHEN THEY ARE INITIALLY TURNED ON AND WHEN THEY ARE RE-STARTED. THIS IS VERY DANGEROUS, OBVIOUSLY. *TR
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING 15 MPH THE PASSENGER SIDE HEADLIGHT FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 35,000. THE CURRENT MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE.
THE PASSENGER SIDE HEADLIGHT INTERMITTENTLY FAILS. IF YOU TURN THE HEADLIGHT SWITCH OFF, THEN BACK ON, IT WILL START WORKING AGAIN FOR A PERIOD OF TIME. THERE DOES NOT APPEAR TO BE A PATTERN TO IT. THIS IS A SAFETY ISSUE AS WE CAN NOT HAVE OUR HEADLIGHTS DECIDING WHEN AND WHERE THEY CHOOSE TO FUNCTION. *TR
2007 TOYOTA PRIUS HEADLIGHT REPLACEMENTS. *TR
I HAVE A 2007 PRIUS. A FEW NIGHTS AGO, I WAS DRIVING UP THE PCH HERE IN LOS ANGELES ONLY TO HAVE MY RIGHT (PASSENGER SIDE) HEADLIGHT GO OUT AND MY LEFT ONE START BLINKING ON AND OFF. I PULLED OVER, TURNED THE LIGHT OFF AND THEN ON. THE LEFT LIGHT CAME ON, THE RIGHT LIGHT STAYED OUT. I CALLED THE DEALERSHIP TO BE TOLD FIXING EITHER LIGHT WOULD BE $350 A PIECE BECAUSE THEY ARE SPECIAL HID LIGHTS AND I'M 2,000 MILES OVER WARRANTY, SO TOO BAD. I NEVER ASKED FOR THESE LIGHTS, DIDN'T KNOW I HAD THEM AND NOW FEEL UNSAFE DRIVING WITH THEM. AND THEN TO CHARGE A LUDICROUS AMOUNT TO KEEP THEM WORKING IS JUST ROBBERY. IT'S A PRIUS, NOT A PORSCHE. I'M VERY DISAPPOINTED NO ONE TOLD ME THE PRECARIOUS COST AND CARE OF THESE LIGHTS AND THEIR UNRELIABLE NATURE. TOYOTA NEEDS TO BE MADE AWARE OF THESE PROBLEMS WITH THEIR HEAD LAMPS AND HAVE A MORE ADVANTAGES REPLACEMENT STRATEGY. *TR
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHENEVER SHE WAS DRIVING THE HEADLIGHTS CAME ON AND SHUT OFF INTERMITTENTLY. OCCASIONALLY, THE HEADLIGHTS WOULD NOT COME BACK ON FOR FIFTEEN MINUTES AFTER THEY SHUT OFF. THE ACCELERATOR PEDAL ALSO BEGAN STICKING TO THE FLOOR; HOWEVER, THERE WERE NO FLOOR MATS IN HER VEHICLE. THE DEALER INFORMED HER THAT FOR $400 THEY WOULD REPLACE THE BULBS IN THE VEHICLE. THERE WERE NO RELATED RECALLS. THE VIN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 75,850.
1. HEADLIGHT ON 2007 TOYOTA PRIUS IS MALFUNCTIONING. 2. THE LIGHT DOES NOT COME ON/STAY ON WHEN LIGHTS ARE POWERED. OCCURS ON AN ALMOST DAILY BASIS. HAS PROVEN UNSAFE WHEN DRIVING AT NIGHT. *TR
ONE OR BOTH HEADLIGHTS WILL FAIL WHILE DRIVING. PROBLEM CAN BE ALLEVIATED BY TURNING LIGHTS OFF THEN ON AGAIN. *TR
THE HID HEADLIGHTS ON MY 2007 PRIUS WOULD RANDOMLY GO OUT. BOTH DRIVERS SIDE AND PASSENGERS SIDE MAY STOP OPERATING AT ANY TIME WHILE DRIVING. I HAVE HAD BOTH INOPERABLE AT THE SAME TIME WHILE DRIVING AT NIGHT. BOTH HEADLIGHT BULBS WERE REPLACED AT MY EXPENSE. TOYOTA WILL NOT REIMBURSE ME FOR THE COST OF REPLACING THE DEFECTIVE BULBS BECAUSE THE VEHICLE MILEAGE EXCEEDS THE FACTORY WARRANTY, THOUGH IT IS STILL WELL WITHIN THE 36 MONTH WARRANTY PERIOD. REPRESENTATIVES FROM BOTH THE SERVICE AND PARTS DEPARTMENT OF MY LOCAL TOYOTA DEALERSHIP ASSURED ME THAT THE 'NEW BULBS' DON'T HAVE THE SAME PROBLEM THAT THE ORIGINAL BULBS DID. SO FAR, THAT HAS PROVEN CORRECT. I HAVE READ THE NHTSA INVESTIGATION INTO THIS PROBLEM (PE09019) INTO THIS PROBLEM AND I AM FRANKLY SHOCKED THAT TOYOTA AND PARTICULARLY THE NHTSA DON'T CONSIDER HAVING TO TURN YOUR HEADLIGHTS OFF AND ON AGAIN WHILE DRIVING AT NIGHT TO BE A SAFETY DEFECT WORTHY OF RECALL. THE NHTSA SUMMARY STATES THAT TOYOTA HAS ACKNOWLEDGED THE DEFECT:: "TOYOTA CONFIRMED THAT A HEADLAMP COULD EXTINGUISH WHILE DRIVING DUE TO A BULB FAILURE, AND THAT IT COULD BE TEMPORARILY RESTORED BY TURNING THE HEADLIGHT SWITCH ON AND OFF, AND THAT SIMULTANEOUS FAILURE OF BOTH HEADLAMPS WAS RARE AND UNLIKELY." THE NHTSA INVESTIGATION SUMMARY ALSO MENTIONED THE FOLLOWING: "TOYOTA ALSO BRIEFLY DISCUSSED THEIR INTENTION TO CONDUCT A CUSTOMER SERVICE CAMPAIGN TO ADDRESS CONSUMER DISSATISFACTION WITH HID BULB FAILURES. " I FILED A COMPLAINT WITH TOYOTA CORPORA
2007 TOYOTA PRIUS HID HEADLIGHTS FAILURE ON BOTH HEADLIGHTS. *TR
DRIVERS SIDE HEADLIGHT GOES OFF INTERMITTENTLY. TURNING OFF HEADLIGHT SWITCH AND BACK ON RESTORES HEADLIGHT OPERATION. GOT FIXER TICKET FROM CHP ABOUT A YEAR AND A HALF AGO. REPORTED IT TO THE DEALER (FAIRFIELD TOYOTA) DURING A REGULAR SERVICE VISIT, AND THEY SAID THEY TIGHTENED A CONNECTION. IT STILL CONTINUES TO HAPPEN ALMOST DAILY. *TR
HID HEADLAMPS FAIL REPEATEDLY. RIGHT FRONT REPLACED LAST YEAR AT APPROX. 45,000 MILES. LEFT FRONT IS FAILING NOW AT 80,000 MILES. *TR
PERIODIC HID HEADLIGHT FAILURE IN 2007 PRIUS. REQUESTED THE PROBLEM BE FIXED WITH IN THE INITIAL WARRANTY AND PROBLEM STILL PERSISTS. *TR
1. NOT SURE 2. HEADLIGHTS ON OUR 2007 PRIUS GO OUT UNEXPECTEDLY, SOMETIMES AT NIGHT BOTH ARE OUT, CREATING A DANGEROUS SITUATION 3. TOOK IT TO TOYOTA DEALER; LIGHTS WORKED FINE THEN; THEY SAID IT WOULD BE MY EXPENSE TO REPLACE BULBS; DECIDED TO WAIT TO SEE IF PROBLEM HAPPENED DURING DAYLIGHT HOURS TO TAKE IT TO THEM TO VERIFY IT IS A BULB PROBLEM; THEN DISCOVERED BULB FAILURE IS A CHRONIC PROBLEM WITH THE PRIUS; TOYOTA SHOULD CORRECT PROBLEM AND REPLACE BULBS AT THEIR EXPENSE. *TR
DRIVER AND PASSENGER SIDE HEADLIGHTS FAIL INTERMITTENTLY AT NIGHT FOR PAST THREE WEEKS. TURNING OFF/ON HEADLIGHT SWITCH CORRECTS. *TR
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE HEADLIGHTS WOULD INTERMITTENTLY FAIL. THE VEHICLE WAS TAKEN TO THE DEALER AND REPLACED TWICE. HE FILED REPORT NUMBER 091011805 WITH THE MANUFACTURER, BUT WAS NOT PROVIDED WITH ANY ASSISTANCE. THE FAILURE MILEAGE WAS 50,000 . THE CURRENT MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
LEFT HEADLIGHT OF VEHICLE WAS OUT COMPLETELY. STOPPED AND RESTARTED CAR AND LIGHT RETURNED TO NORMAL. THIS EVENT HAS HAPPENED TWICE BEFORE. IN OCTOBER 2009 BOTH SETS OF HEADLIGHTS WENT OUT WHILE DRIVING ON A TOWNSHIP BLACKTOP ROAD AT NIGHT. THIS REQUIRED STOPPING CAR AND REPEATEDLY TURNED LIGHTS ON AND OFF AND RESTARTED CAR. LIGHTS FINALLY RETURNED. *TR
2007 PRIUS, TOURING MODEL-RIGHT HEADLAMP WENT OUT WHILE DRIVING-ONLY 26,000 MILES ON CAR SO FAR. NEXT OPERATION, LIGHT WORKING AGAIN. POSES VERY BIG SAFETY HAZARD. TOLD THAT MY PLATINUM CERTIFIED WARRANTY AND EXTENDED 100,000 MILE WARRANTY WOULD NOT COVER THIS $400 + REPAIR--AND I HAVE ONLY OWNED THE CAR LESS THAN 2 MONTHS. *TR
HID LOW BEAM HEADLAMPS "WINKING" ON AND OR OFF AT IRREGULAR INTERVALS IN OUR 2007 TOYOTA PRIUS. *TR
MY 2007 TOYOTA PRIUS HEADLIGHT MODULES NEED TO BE REPLACED. HEADLIGHTS GO OFF AND THE SWITCH MUST BE TOGGLED TO REMEDY. THE CAR IS UNDER WARRANTY BUT TOYOTA SAYS THE LIGHTS ARE NOT COVERED. TOYOTA KNOWS THIS IS A CHRONIC DEFECT. DO I HAVE ANY RECOURSE? *TR
I HAVE A 2007 PRIUS AND THE LEFT HEADLIGHT HAS GONE OUT. I CONTACTED THE DEALERSHIP AND THEY TOLD ME THAT IT IS A GOOD IDEA TO REPLACE BOTH HEADLIGHTS DUE TO THE COST OF LABOR. THE COST FOR TWO BULBS + LABOR; $650! THE CAR IS JUST ABOUT TO HIT 2 YEARS AND I'M HAVING TO SHELL OUT OVER $600 FOR HEADLIGHTS! I DID SOME RESEARCH AND THIS LOOKS TO BE A COMMON DEFECT WITH THE PRIUS. IF IT'S A COMMON DEFECT, WHY ISN'T THERE A RECALL FOR THE CAR? I DON'T CARE IF I HAVE THE HID'S, BUT I DIDN'T HAVE A CHOICE FROM THE INITIAL PURCHASE OF THE CAR. *TR
HEADLIGHTS TURN OFF INTERMITTENTLY FOR NO REASON ON MY PRIUS. WHEN I TURN THEM OFF AGAIN, THEN ON, THEY WORK. THIS IS VERY DANGEROUS WHEN IT HAPPENS AT NIGHT. *TR
BOTH HEADLAMPS WENT OUT IN THE THE MIDDLE OF A ROADTRIP AT NIGHT. HAD TO PULL OVER RIGHT AWAY. TURNED THE HEADLIGHT SWITCH OFF AND BACK ON THE LIGHTS CAME BACK ON. THIS HAS HAPPENED SEVERAL TIMES ALREADY. SOMETIMES THIS HAPPENS WITH JUST ONE HEADLIGHT AND SOMETIME BOTH WHICH IS REAL SCARY. I NEVER KNOW WHEN THIS FAILURE IS GOING TO HAPPEN. PLEASE HELP WITH A RECALL ON THIS DANGEROUS SITUATION. I HAVE A 2007 TOYOTA PRIUS WHICH I PURCHASED BRAND NEW. *TR THANK YOU,
HEADLIGHTS INTERMITTENTLY TURN OFF; OCCASIONALLY BOTH HEADLIGHTS WILL TURN OFF AT THE SAME TIME. *TR
PASSENGER SIDE HID HEADLIGHT SUDDENLY SHUTS DOWN, NO INDICATION IN CAR. RESTARTING HEADLIGHTS BRINGS IT BACK. MAY HAPPEN EVERY FIVE MINUTES OR NOT AT ALL DURING A TRIP. REPLACED BOTH BULBS, PROBLEM STILL OCCURS. RESEARCHED WEB AND THIS IS A COMMON BUT EXPENSIVE PROBLEM. *TR
HEADLIGHTS GOING OUT ON 2007 TOYOTA PRIUS YOU NEVER KNOW WHEN OR WHERE IT WILL HAPPEN. ONE SIDE WILL GO OUT WHEN YOU TURN THE SWITCH OFF AND BACK ON THE LIGHT WILL COME BACK ON. LATER THE OTHER LIGHT WILL FAIL. THIS SHOULD BE ADDRESSED AS A SAFETY ISSUE BEFORE SOME DIES. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Toyota Prius → · Every Prius year → · How the figures are calculated →