Page 30 of 41 · complaints 1,451–1,500 of 2,004

2007 Toyota Prius complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Service Brakes, Hydraulic
Filed Feb 3, 2010110,000 milesCA

THERE IS A PROBLEM WITH THE PRIUS ABS. IF THE CAR TRANSVERSES RUFF TERRAIN DURING LOW SPEED BRAKING, THE ABS LIGHT FLASHES, THE BRAKES RELEASE, CAUSING THE VEHICLE TO ACCELERATES. IT REQUIRES INCREASED PRESSURE TO GET THE VEHICLE TO SLOW. *TR

Service Brakes, Hydraulic
Filed Feb 3, 201035,000 milesMA

THE INCIDENT I'M REPORTING TOOK PLACE WHILE DRIVING MY PRIUS HOME DURING A FREEZING RAIN AND HAD TWO OTHER PASSENGERS IN THE CAR. WE WERE GOING ABOUT 15MPH ON SUBURBAN ROADS DUE TO THE TREACHEROUS CONDITIONS. SINCE A T INTERSECTION LAY AHEAD (MAYBE 100 FT) I VERY SLOWLY AND CAUTIOUSLY STARTED TO TRY TO ENGAGE THE BRAKES WELL IN ADVANCE IN ORDER TO AVOID ANY SKIDDING. HOWEVER, *MY BRAKES DID NOT RESPOND AT ALL* AND NEITHER THE ABS SYSTEM OR THE SKID-WARNING LIGHT WENT ON AS THE CAR REFUSED TO STOP. RATHER, THE CAR SIMPLY KEPT DRIVING. SINCE I HAD GIVEN MYSELF AMPLE TIME PRIOR TO THE STOP I WAS ABLE TO ASSESS THE SITUATION AND AM VERY SURE THAT THIS IS WHAT HAPPENED AND TOLD MY HUSBAND, WHO WAS A PASSENGER, THAT MY BRAKES WERE NOT RESPONDING AT ALL. WHEN WE REACHED THE INTERSECTION I WAS ABLE TO TURN THE CAR TO THE RIGHT ON TOP OF GRAVEL AND DIRT, WHEN THE BRAKES ENGAGED AND WE CAME TO A HALT. THE CONDITIONS REMAINED ICY AND WE TESTED THE BRAKES A NUMBER OF TIMES ON OUR DRIVE HOME TO SEE IF WE COULD REPLICATE WHAT HAD HAPPENED BUT WERE UNABLE TO REPRODUCE THE PROBLEM. ALTHOUGH ICY, THE BRAKES WORKED AS WELL AS ONE MIGHT EXPECT UNDER THE CIRCUMSTANCES. ALSO, ABS AND THE SKID-WARNING LIGHT WENT ON NORMALLY THEREAFTER. I CALLED OUT DEALERSHIP WHO URGED US TO BRING IN THE VEHICLE FOR INSPECTION AND I PLAN TO DO SO THIS WEEK. I HAVE ALSO REPORTED THE PROBLEM TO TOYOTA. *TR

Service Brakes, Hydraulic
Filed Feb 3, 2010CA

I OWN A 2007 TOYOTA PRIUS AND I HAVE NOTICED THAT IF I AM BRAKING AND HIT A BUMP OR A POTHOLE, THAT THE BRAKING SEEMS TO PAUSE AND I HAVE TO BRAKE HARDER. ALSO THE ABS WARNING LIGHT WILL SOMETIMES FLICKER. THIS HAS HAPPENED ON NUMEROUS OCCASIONS OVER THE PAST 3 YEARS. FORTUNATELY, I WAS NEVER IN A POSITION TO ENDANGER MYSELF OR ANOTHER, BUT IN OTHER CIRCUMSTANCES IT COULD HAVE BEEN A PROBLEM. *TR

Power Train › Automatic Transmission
Filed Feb 3, 201020,000 milesMN

SEVERAL NEAR MISS INCIDENTS DUE TO NO ACCELERATION ON SLIPPERY SURFACES - WHEELS DO NOT EVEN SPIN TO NO TRACTION IS EVEN POSSIBLE. THIS IS ESPECIALLY SO WHEN PULLING INTO TRAFFIC ON SNOWY DAYS. SIMPLY UNABLE TO GET OUT OF THE WAY OF ONCOMING TRAFFIC. TOYOTA DEALER TELLS ME "THIS IS NORMAL." I AM 63 AND OF ALL THE VEHICLES I HAVE OWNED, THIS PRIUS IS THE ONLY ONE WITH THIS PROBLEM. I COULD BE DEAD, OR SOMEONE ELSE COULD BE DEAD. *TR

Exterior Lighting
Filed Feb 3, 201027,000 milesMN

I HAVE A 2007 TOYOTA PRIUS. IT HAS THE HID HEADLAMPS. THEY HAVE BEEN FAILING INTERMITTENTLY SINCE LAST YEAR. WHEN I HAVE TAKEN THE CAR TO THE DEALER THEY ARE WORKING. I KNOW MANY OTHERS ARE HAVING THIS PROBLEM. MY CAR ONLY HAS 28,000 MILES ON IT AND THE HEADLIGHTS SHOULD NOT BE WEARING OUT YET. *TR

Service Brakes, Hydraulic
Filed Feb 3, 201050,500 milesGA

I HAVE A 2007 TOYOTA PRIUS. WHEN BRAKING, THE BRAKES FEEL "TACKY" AND/OR THERE IS A JUDDER FEELING, WHICH MAKES THE CAR STOP SUDDENLY OR ABRUPTLY. THIS OCCURS WHEN ONLY APPLYING A VERY LIGHT TOUCH TO THE BRAKE. SECONDLY, WHEN APPLYING BRAKES OVER ICY PATCH OR BUMP, CAR WILL CONTINUE TO ROLL FOR A SPLIT SECOND. THERE IS AN ELECTRONIC SOUND AT THE SAME TIME THE BRAKE AND ROLL OCCURS. *TR

Service Brakes, Electric
Filed Feb 3, 201035,000 milesMD

HARD TO STOP CAR BECAUSE OF BRAKES FOR THE LAST 6 MONTHS? *TR

Vehicle Speed Control
Filed Feb 2, 2010425 milesIL

TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE ACCELERATOR PEDAL BECAME STUCK AND SHE COULD NOT SLOW DOWN. SHE IMMEDIATELY ENGAGED THE BRAKE PEDAL AND TURNED OFF THE IGNITION. WHEN SHE RESTARTED THE VEHICLE, IT BEGAN TO OPERATE NORMALLY. THE DEALER STATED THAT THERE WERE NO DIAGNOSTIC CODES INDICATING THAT THERE WAS A FAILURE AND THAT THE FLOOR MATS MAY HAVE CAUSED THE FAILURE. SHE WAS ALSO TOLD THAT THE COMPUTER WAS SET TO THE DRIVING HABITS OF THE DRIVER AND HER INCONSISTENT DRIVING BEHAVIOR "CONFUSED" THE COMPUTER. THE FAILURE PREVIOUSLY OCCURRED IN 2007. SHE CALLED THE MANUFACTURER AND WAS OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 10,000. THE FAILURE MILEAGE WAS APPROXIMATELY 425.

Exterior Lighting
Filed Feb 2, 2010WA

HEADLIGHTS ON 2007 PRIUS CONTINUE TO GO OUT DURING DRIVING. I HAVE BEEN ON THE HIGHWAY AND HAD BOTH LIGHTS GO OUT WITHOUT KNOWING IT. I FEEL VERY UNSAFE IN THIS CAR. TOYOTA QUOTES OVER $150 FOR PARTS TO REPLACE EACH LIGHTBULB. WHICH, I AM TOLD, MAY NOT CORRECT THE PROBLEM, IT MAY BE IN THE CONTROLLER. *TR

Vehicle Speed Control
Filed Feb 1, 201032,000 milesCA

UNEXPLAINED SPONTANEOUS ACCELERATION IN 2007 TOYOTA PRIUS. IN MID-MAY OF LAST YEAR I WAS DRIVING ALONE ON THE HOLLYWOOD FREEWAY IN APPROXIMATELY 45 MPH TRAFFIC. SUDDENLY THE CAR ACCELERATED DRAMATICALLY, AS IF I HAD PUNCHED THE ACCELERATOR, OR THE CRUISE CONTROL SUDDENLY KICKED IN BUT AT FULL SPEED (THE CRUISE WAS NOT ON). I WAS SHOCKED AND SCARED, AND I HIT THEBRAKES, NOTHING HAPPENED, AND THE CAR KEPT ACCELERATING. I THOUGHT ABOUT THE MAT AND HOOKED MY FOOT AROUND THE PEDAL TO SEE BUT THE PEDAL WAS UP. I KEPT HITTING THE BRAKES AGAIN, AND ALSO PUMPED THE ACCELERATOR TO MAKE SURE IT WASN'T STUCK AND THEN THE CAR STOPPED ACCELERATING. THE WHOLE THING LASTED LESS THAN 10 SECONDS, BUT WAS PRETTY SCARY AS I GOT PRETTY CLOSE TO TRAFFIC IN FRONT OF ME. IT IMMEDIATELY OCCURRED TO ME THAT IT COULD HAVE BEEN THE MAT AS THAT HAD HAPPENED IN ANOTHER CAR, BUT THE MAT WAS CLIPPED TO THE FLOOR, AND WAS NOT IN ANY WAY INTERFERING WITH THE GAS PEDAL. ALSO, BEAR IN MIND, AS I'M WRITING ABOUT THIS IT SOUNDS AS IF I WAS ANALYTICAL AND METHODICAL, BUT ACTUALLY I WAS PRETTY FRANTIC AND MY FEET WERE FLYING ON THE PEDALS.... I TOLD MY PARTNER MARK ABOUT IT, TOLD HIM TO WATCH OUT FOR IT, BUT THEN IN JUNE WE BOUGHT ANOTHER CAR AND MARK PRIMARILY DROVE THE PRIUS AFTER THAT. I THEN I FORGOT ABOUT IT, AS I THOUGHT IT WAS JUST AN ANOMALY AND BASED ON WHAT WE PAID FOR THE CAR AND TOYOTA'S REPUTATION FOR SAFETY. I HAD NOT HEARD OF ANY ACCELERATION ISSUES AT THE TIME, AND IN FACT DIDN'T UNTIL MUCH LATER AF

Vehicle Speed Control › Accelerator Pedal
Filed Feb 1, 201025,000 milesOH

TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 09V388000 (VEHICLE SPEED CONTROL:ACCELERATOR PEDAL). THE TECHNICIAN REFUSED TO REPAIR THE VEHICLE UNDER THE FIRST RECALL REMEDY. THERE WAS CONCERN OF THE POTENTIAL SAFETY HAZARD; HOWEVER, NO FAILURE HAS OCCURRED AT THIS TIME. UPDATED 3/8/10 *CN THE CONSUMER STATED HE RECEIVED THE RECALL FOR THE PEDAL MODIFICATIONS, BUT WHEN HE ARRIVED AT THE DEALER, HE WAS INFORMED THEY WERE NOT GOING TO PERFORM THE RECALL AND THEY WERE WAITING FOR A PERMANENT FIX. UPDATED 04/06/10.*JB

Vehicle Speed Control
Filed Feb 1, 2010CA

I HAVE ALSO EXPERIENCED THE UNINTENDED ACCELERATION IN A 2007 PRIUS. IT WOULD NOT SLOW DOWN; BUT IT READJUSTED AFTER ABOUT 20 SECONDS OF ME TAPPING THE GAS PEDAL TO REGAIN CONTROL AND ALTERNATIVELY HITTING THE BRAKE. JUST WANTED TO MAKE SURE THAT YOU HAD THE DATA POINT. *TR

Service Brakes, Hydraulic
Filed Feb 1, 201050 milesNY

FROM THE BEGINNING, MY 2007 PRIUS (PURCHASED 5/19/07) HAS CONSISTENTLY LOST BRAKING POWER BRIEFLY IF I HIT A SMALL BUMP IN THE ROAD AS I AM BRAKING, AT LOW SPEED, FOR A STOP SIGN OR TRAFFIC LIGHT. I UNDERSTAND THIS TO BE A PROBLEM IN THE TRANSITION FROM REGENERATIVE TO HYDRAULIC BRAKING. MY TOYOTA DEALER, IN MAY 2008, COULD FIND NOTHING WRONG. *TR

Exterior Lighting
Filed Jan 29, 201020,988 milesLA

I HAVE A 2007 TOYOTA PRIUS WITH ONLY 20,000 MILES. THE HEADLIGHT WORKS RANDOMLY. IT APPEARS TO BE A WIDESPREAD PROBLEM WITH OTHER PRIUS. *TR

Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Filed Jan 29, 2010OK

TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING 10 MPH THE ELECTRONIC GEAR SHIFT AUTOMATICALLY SHIFTS INTO NEUTRAL GEAR AND THEN INTO REVERSE AND HE HAD SHIFT INTO DRIVE. HE STATED THAT OCCASIONALLY HE DID NOT NOTICE THAT THE GEAR SHIFTED INTO REVERSE UNTIL HE WAS BACKING INTO ANOTHER VEHICLE. THE DEALER MADE TWO ATTEMPTS TO DUPLICATE THE FAILURE; HOWEVER, THE FAILURE COULD NOT BE DUPLICATED SINCE THE FAILURE OCCURRED INTERMITTENTLY. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 12,000. THE VIN WAS NOT AVAILABLE.

Exterior Lighting
Filed Jan 29, 201032,556 milesTX

AT ANY TIME WHILE DRIVING ONE HEADLIGHT GOES OUT. BOTH LIGHTS MUST BE TURNED OFF AND BACK ON THEN LIGHT COMES ON. SOMETIMES IT GOES RIGHT OUT AGAIN. CAR HAS THE OPTIONAL HID HEADLIGHT SYSTEM. *TR

Exterior Lighting
Filed Jan 28, 201032,000 milesCA

BEFORE THE 36K MILES THE DRIVER SIDE HID WENT OUT THEN IT WOULD COME BACK UP, I MENTIONED IT TO THE DEALER THEY REPLACED IT. I ALSO MENTIONED THAT THEIR IS A CLASS ACTION RELATING TO THE PRIUS HIDS. AT 40K THE PASSENGER SIDE HID STARTING ACTING UP ALSO THE DEALER REFUSED TO REPLACE IT EVEN THOUGH I HAD EXTENDED WARRANTY. THIS IS AN ONGOING ISSUE WITH ALL PRIUS' AND IT SHOULD BE RECALLED. IT CAN CAUSE A MAJOR ACCIDENT. TW*

Exterior Lighting
Filed Jan 28, 201033,705 milesCA

ONE OR BOTH HEADLIGHTS SPONTANEOUSLY TURN OFF. IT HAPPENS AT LEAST ONCE PER NIGHT AND SOMETIMES MANY TIMES. OFTEN I CAN PULL OVER AND TURN THEM ON AND OFF UNTIL THE PROBLEM CORRECTS. AT FIRST TOYOTA SAID THERE WAS NOTHING WRONG. THEN THE PASSENGER SIDE WENT OUT COMPLETELY AND THE DRIVER'S SIDE WAS STILL INTERMITTANT. TOYOTA THEN REPLACED THE PASSENGER SIDE HEADLIGHT AND THE DEALER TOLD ME THE TOYOTA WARRANTY MANAGER WOULDN'T LET THEM REPLACE BOTH. LATER THE SECOND HEADLIGHT WENT OUT COMPLETELY AND TOYOTA REFUSED TO FIX IT BECAUSE MY CAR HAD PASSED THE 36,000 MILE MARK. TW*

Exterior Lighting
Filed Jan 28, 20106,850 milesCA

HID HEADLIGHT GOES ON AND OFF. ONCE IT GOES OFF, IT COULD BE TURNED BACK ON BY FLICKING THE SWITCH OFF AND BACK ON AGAIN. SOMETIMES IT DOESN'T COME ON AT ALL OR SUDDENLY GOES OFF WHILE THE VEHICLE IS IN MOTION. TW*

Exterior Lighting
Filed Jan 27, 201030,000 milesWA

WITHIN 15000 MILES, THE PASSENGER SIDE HID HEADLAMP BEGAN FLICKERING AND WOULD RANDOMLY GO OFF. THIS WAS REPLACED BY THE DEALER FREE OF CHARGE. AT ABOUT 30,000 MILES, THE DRIVERS SIDE HID HEADLAMP BEGAN RANDOMLY SHUTTING OFF. THIS HAS BECOME MORE FREQUENT AND IS BECOMING A SAFETY HAZARD.*CW

Exterior Lighting
Filed Jan 26, 201059,000 milesTX

MY DRIVER SIDE HID HEADLIGHT HAS BEEN INTERMITTENTLY GOING OUT FOR SEVERAL MONTHS, BECOMING MUCH MORE FREQUENT NOW. THE LIGHT SUDDENLY GOES OFF AND THEN IF I QUICKLY SWITCH THE LIGHTS OFF AND ON IT WORKS BUT LATELY HAS BEEN GOING OUT AGAIN AFTER A FEW SECONDS. I HAVE NOT YET REPLACED THE BULB, AS TOYOTA IS CHARGING $150 FOR A SINGLE BULB. *TR

Visibility
Filed Jan 22, 201045,000 milesAZ

2007 TOYOTA PRIUS HID HEADLIGHT FAILURE. HEADLIGHT GOES ON AND OFF INTERMITTENTLY. WAS TOLD THAT THE BULB WAS READY TO FAIL. IT WOULD COST $150 FOR THE BULB PLUS 1 HOUR OF LABOR. I HAVE A TOYOTA SERVICE PLAN BUT WAS TOLD THAT THIS WAS NOT COVERED. A LITTLE RESEARCH REVEALED THAT MANY PEOPLE ARE EXPERIENCING THIS SAME PROBLEM. *TR

Exterior Lighting
Filed Jan 21, 201050,000 milesVA

2007 TOYOTA PRIUS 50,000 MILES WHEN NOTICED THE PROBLEM. 55,000 NOW. PROBABLY HAS BEEN GOING ON LONGER THAN THAT. AT FIRST ONE OR THE OTHER HEADLIGHT WOULD GO OFF, USUALLY WITHIN A FEW MINUTES OF STARTING TO DRIVE. NOTICED IN THE REFLECTION ON CARS AHEAD THAT ONE LIGHT WAS OFF. DISCOVERED THAT TURNING THE HEADLIGHTS OFF AND THEN BACK ON USUALLY FIXES THE PROBLEM AT LEAST UNTIL I GET TO WORK. LUCKILY IT'S WELL LIT MOST OF THE WAY. NOW I HAVE HAD BOTH LIGHTS GO OFF AT THE SAME TIME. IF IT WASN'T FOR THE FOG LIGHTS, I WOULD HAVE BEEN IN TROUBLE. GOT THE NOTICE FROM TOYOTA THAT THEY ARE REIMBURSING CUSTOMERS WHO HAVE ALREADY REPLACED THEM FOR ANY COST OVER $150 PER LAMP. THEY WERE CHARGING PEOPLE $300 PER LAMP AND SOME DEALERS WERE REPLACING THE COMPUTER THAT CONTROLS THEM ALSO. THEY WILL REIMBURSE CUSTOMERS FOR THAT UNNECESSARY EXPENSE TOO. I AM TRYING TO CONVINCE TOYOTA THAT SINCE IT WAS THE BULBS THAT WERE THE PROBLEM, THEY SHOULD REIMBURSE CUSTOMERS FOR THE TOTAL COST OF REPLACING THE LAMPS. MY PLATINUM PROTECTION DOES NO GOOD FOR LAMPS. MY TOYOTA DEALER SAYS THE COST TO REPLACE BOTH LAMPS NOW IS ABBOT $450 INCLUDING LABOR. *TR

Electrical System
Filed Jan 21, 201062,000 milesUT

EXPERIENCED BLACK OUT ON FREEWAY, LIGHTS BOTH SHUT OFF. AT TIMES DRIVER SIDE WILL TURN ON OFF, FOLLOWED BY THE PASSENGER SIDE, YOU HAVE TO FLICKER ON THE LIGHTS TO TURN THEM ON AGAIN. THIS NEEDS TO BE RECALLED BY TOYOTA. *TR

Exterior Lighting
Filed Jan 19, 201069,000 milesIL

THE PASSENGER SIDE HID HEADLAMP HAS BEGUN TO GO OFF UNEXPECTEDLY. IT WILL COME BACK ON IF THE LIGHTS ARE TURNED OFF FOR A FEW SECONDS AND THEN TURNED BACK ON. 2007 TOYOTA PRIUS, 69,000 MILES. IT HAS FAILED 3 TIMES IN 9 DAYS. NOT REPAIRED YET, STILL HAVE THE HEADLAMP. *TR

Traction Control System
Filed Jan 19, 201060,000 milesMN

2007 TOYOTA PRIUS BREAKS FAIL TO WORK FOR A SPLIT SECOND WHEN THE CAR HITS A BUMP AND BRAKES ARE APPLIED. WITH THE CAR SLOWING DOWN AND THE BRAKES ARE APPLIED, IF I HIT A BUMP, THE BRAKES WILL STOP SLOWING THE CAR FOR ABOUT 0.5 SECONDS AND THE LOW TRACTION LIGHT WILL BLINK. *TR

Exterior Lighting
Filed Jan 16, 201035,000 milesMA

2007 TOYOTA PRUIS TOURING MODEL...ONGOING PROBLEM...BOTH HEADLIGHTS GO OFF AT FREQUENT INTERVALS, BUT PRESENTLY IF I TURN THE SWITCH TOTALLY OFF AND BACK ON THEY COME BACK ON. RIGHT SIDE HAPPENS MORE FREQUENTLY THAN THE LEFT SIDE ALTHOUGH THERE IS NO CONSISTENCY AS FAR AS TIMING. CAN HAPPEN AS SOON AS I START THE CAR AND NOT AGAIN FOR AN HOUR. AT TIMES AFTER TURNING THE SWITCH COMPLETELY OFF (NOT A REAL COMFORTABLE FEELING WHILE DRIVING DOWN THE ROAD) AND ON THEY DO COME ON BUT SOMETIMES GO BACK OFF WITHIN SECONDS AND IT HAS TO BE REPEATED AND SOMETIMES THEY WILL STAY ON. *TR

Exterior Lighting
Filed Jan 15, 201049,000 milesCA

HID HEADLIGHT ON DRIVER SIDE KEEP GOING OFF SPORADICALLY WHILE DRIVING. *TR

Exterior Lighting
Filed Jan 14, 201040,000 milesCA

2007 PRIUS HEADLIGHTS WENT OUT WHILE DRIVING ON A DARK MOUNTAIN ROAD. VERY SCARY VERY DANGEROUS. *TR

Exterior Lighting
Filed Jan 13, 201052,000 milesFL

2007 TOYOTA PRIUS HEADLIGHT GOES OUT. *TR

Exterior Lighting
Filed Jan 12, 201040,000 milesIN

I HAVE A 2007 TOYOTA PRIUS AND THE DRIVER'S SIDE HEADLIGHT GOES OUT INTERMITTENTLY. I HAVE HAD QUOTES ANYWHERE FROM $300.00 TO $500.00. AFTER GETTING OVER THE INITIAL SHOCK, I FIND OUT THIS IS A COMMON OCCURRENCE WITH PRIUS OWNERS. THIS IS CLEARLY A DEFECT AND COULD CAUSE AN ACCIDENT. I FIND IT RATHER UNBELIEVABLE THAT TOYOTA COULD CHARGE SOMEONE AN OUTRAGEOUS AMOUNT OF MONEY FOR SOMETHING THAT IS CLEARLY A DEFECT OF THIS VEHICLE. *TR

Exterior Lighting
Filed Jan 9, 201014,000 milesCA

MY 2007 PRIUS FRONT HEADLAMPS OVERHEAT AND WITHOUT WARNING GO OUT AND THEN WILL WORK AGAIN ONCE IT COOLS OFF. TOYOTA REPLACED ONE WHILE IN WARRANTY BUT REFUSES TO DO THE OTHER SINCE CAR IS NOW OUT OF WARRANTY. THEY SAY "USE HEADLAMPS ONLY WHEN ABSOLUTELY NECESSARY". THIS IS A $300. ITEM TO REPLACE. TOYOTA KNOWS OF PROBLEM AND NOW SAYS THEY WILL CHARGE ONLY $150 FOR PARTS. THIS SHOULD BE A RECALL ITEM. *TR

Exterior Lighting › Headlights
Filed Jan 9, 2010MA

HEADLAMPS ON PRIUS KEEP GOING OUT. SAFTEY!!!!!! *TR

Suspension › Front
Filed Jan 9, 201020,000 milesNY

MY 2007 TOYOTA PRIUS HAS THE SAME PROBLEM THE 2010 HAS. WHEN I GO OVER BUMPS THE CAR LOSES TRACTION ON THE ROAD EVEN WHEN THE ROAD IS DRY. IT IS VERY SCARY. *TR

Exterior Lighting
Filed Jan 7, 201075,000 milesPA

BOTH HEADLIGHTS GO OFF AT FREQUENT INTERVALS, BUT PRESENTLY IF I TURN THE SWITCH TOTALLY OFF AND BACK ON THEY COME BACK ON. RIGHT SIDE HAPPENS MORE FREQUENTLY THAN THE LEFT SIDE ALTHOUGH THERE IS NO CONSISTENCY AS FAR AS TIMING. CAN HAPPEN AS SOON AS I START THE CAR AND NOT AGAIN FOR AN HOUR. AT TIMES AFTER TURNING THE SWITCH COMPLETELY OFF (NOT A REAL COMFORTABLE FEELING WHILE DRIVING DOWN THE ROAD) AND ON THEY DO COME ON BUT GO BACK OFF WITHIN SECONDS AND IT HAS TO BE REPEATED. I PULL IN TO CHECK AND ALL THE LIGHTS ARE ON, SO THE BULBS ARE GOOD. IT ALSO IS AFFECTING THE HIGH BEAMS. THEY DO NOT WORK IF THE LIGHT HAS BLINKED OFF ONCE AND I HAVE TURNED IT BACK ON AND THEN TRY TO USE THE HIGH BEAMS. THEY WILL NOT WORK AT THAT POINT. IF I TURN THE HIGH BEAMS ON BEFORE THE HEADLIGHT HAS BLINKED OFF THEY WORK AS THEY ARE SUPPOSED TO SO THOSE BULBS ARE ALSO NOT BURNT OUT. THIS BLINKING OF LIGHTS NOW OCCURS DAILY. STARTED OUT HAPPENING EVERY SO MANY DAYS (I DRIVE 50 MILES TO WORK 4 DAYS A WEEK) AND NOW HAPPENS AT LEAST ONCE EACH DAY. I NEVER KNOW HOW LONG IT WILL STAY ON AFTER RETURNING. DANGEROUS. *TR

Exterior Lighting
Filed Jan 7, 201046,699 milesCT

MY PASSENGER SIDE HID HEADLIGHT WORKS INTERMITTENTLY. IF I TURN THE HEADLIGHTS OFF THEN BACK ON THEN THE HEADLIGHT FUNCTIONS. I ONLY HAVE 46,700 MILES ON THE CAR AND THE HID LIGHTS SHOULD LAST LONGER THAN THAT. I'VE NOTICED THE PROBLEM AT LEAST ONCE EVERY 2 WEEKS. *TR

Exterior Lighting › Headlights
Filed Jan 6, 201035,500 milesIL

TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED BOTH HEADLIGHTS HAVE BLOWN OUT ON SEPARATE OCCASIONS. THE FIRST TIME THE DEALER REPLACED THE HEADLIGHTS UNDER THE WARRANTY AND NOW THE MANUFACTURER IS PAYING HALF OF THE REPAIR COST. THE FAILURE MILEAGE WAS 35,500.

Vehicle Speed ControlCrash
Filed Jan 6, 201041,629 milesCA

ON 11/29/09 IN THE AFTERNOON AS I WAS PULLING INTO A PARKING SLOT IN A TRADER JOE'S PARKING LOT, MY 2007 TOYOTA PRIUS SUDDENLY ACCELERATED FORWARD OVER A CURB, ACROSS A CROSSWALK AND CAME TO REST AGAINST A TREE. SPACE COVERED BY THE CAR FROM ACCELERATION TO THE TREE WAS ABOUT 20-25 FEET. WITNESSES ATTEST THAT I WAS USING MY BRAKE AS THEY SAW THE LIGHTS. I DID NOT HAVE TIME TO ATTEMPT TO SHIFT THE CAR TO "NEUTRAL." THE FLOORMATS WERE NOT INTERFERING WITH THE ACCELERATOR PEDAL (I HAVE PICTURES) AND THE FLOOR MATS WERE HOOKED DOWN. FORTUNATELY NO ONE WAS HURT INCLUDING ME. THERE WAS SLIGHT DAMAGE TO THE FRONT DRIVERS SIDE BUMPER OF AN EMPTY CAR PARKED FACING ME. THERE WAS SUBSTANTIAL DAMAGE TO THE FRONT OF MY PRIUS. AS I STATED, THERE WERE TWO WITNESSES WHO GAVE ME THEIR CONTACT INFORMATION AND SAID THEY WOULD BE WILLING TO TESTIFY FOR ME IF NECESSARY. THERE WAS A TRADER JOE WORKER WHO CALLED A TOW TRUCK. THE DRIVER OF THE OTHER VEHICLE WITH THE MINIMAL DAMAGE WAS QUITE UPSET AND CALLED THE POLICE WHO CAME AND WROTE A REPORT. MY CAR HAS NEVER SUDDENLY ACCELERATED BEFORE - THIS WAS THE FIRST TIME. THE CAR WAS TOWED TO HOOMAN TOYOTA IN LONG BEACH. IN RESPONSE TO MY COMPLAINTS TO TOYOTA, A REGIONAL TEAM WAS SENT TO EVALUATE THE ACCELERATOR MECHANISM. THE CAR IS CURRENTLY BEING REPAIRED HOWEVER TOYOTA HAS NOT BEEN IN TOUCH WITH ME TO TELL ME THEIR FINDINGS. TOYOTA'S BEHAVIOR TO MY COMPLAINTS OF SAFETY ISSUES HAS BEEN TO TELL ME THAT THE ONLY PROBLEM THEY HAVE IS FLOORMATS AND THAT M

Exterior Lighting
Filed Jan 6, 201049,248 milesCA

I HAVE A 2007 PRIUS WITH HID LIGHTS AND HAVE HAD ISSUES WITH BOTH FRONT HEADLAMPS TURNING OFF INTERMITTENTLY AS WELL AS THE BACK PASSENGER SIDE LIGHT. THE DRIVER SIDE HEADLAMP HAD TO BE REPLACED AT APPROXIMATELY 35000 MILES, AND THE PASSENGER SIDE LIGHT AT 50000 MILES. THANKFULLY, DUBLIN TOYOTA REPLACED THE DRIVER SIDE HEADLAMP AT NO COST, STATING IT WAS UNUSUAL TO ALREADY BE EXPERIENCING PROBLEMS. THE PASSENGER SIDE HOWEVER WAS GOING TO COST $425. THE DEALERSHIP CUT ME A BRAKE AND CHARGED "ONLY" $325. $150 FOR THE LIGHT, THE REST FOR LABOR. THEY SAID IT WAS NOT COVERED UNDER WARRANTY, BUT REPLACING A HEADLIGHT SHOULD NOT COST MORE THAN REPLACING ALL 4 TIRES! ALSO, THIS IS A SAFETY ISSUE THAT SHOULD BE PUBLICIZED BY TOYOTA DIRECTLY. I DRIVE AT NIGHT, AND I LIVE NEAR THE COAST WHERE THERE IS PLENTY OF FOG. LIGHTS THAT RANDOMLY CHOOSE TO STOP WORKING ARE NOT SAFE WHATSOEVER. *TR

Air Bags › Side/WindowCrash1 injured
Filed Jan 5, 201029,200 milesCA

I WAS IN A 2007 PRIUS ENTERING A CROSS STREET AND WAS HIT BROAD-SIDE ON THE LEFT DRIVERS SIDE FROM THE MIDDLE OF MY CAR TO THE LEFT FRONT END. THE DAMAGE WAS SEVERE AND I WAS TAKEN TO THE HOSPITAL SUFFERING FROM CUTS AND SEVERE BRUISES TO MY RIBS AND BACKSIDE. THE SIDE CURTAINS DID NOT DEPLOY AND I WAS TOLD BY TOYOTA HEADQUARTERS THAT I WAS NOT HIT HARD ENOUGH. I AM NOT TOTALLY RECOVERED FROM THIS ACCIDENT AS YET AND IT WILL PROBABLY TAKE A FEW MORE WEEKS. I WAS ALSO TOLD BY TOYOTA THERE HAVEN'T BEEN ANY PROBLEMS WITH SIDE-CURTAINS AND THERE WERE NO OTHER COMPLAINTS ABOUT THIS KIND OF FAILURE. I KNOW THAT IS NOT TRUE AND I WOULD LIKE TOYOTA TO ACCEPT RESPONSIBILITY FOR THIS SAFETY FEATURE FAILURE. *TR UPDATED 04/07/10.*JB

Service Brakes, HydraulicCrash
Filed Jan 5, 201027,741 milesIL

I AM WRITING TO REPORT TRANSIENT FAILURE OF THE ANTI-LOCK BRAKING SYSTEM IN OUR 2007 TOYOTA PRIUS. SINCE MAY 2008 WE HAVE NOTICED EPISODIC ACCELERATIONS DURING LIGHT BRAKING (AT INTERSECTIONS FOR INSTANCE) WHEN THE CAR ENCOUNTERS POT HOLES, GRATES, RAILROAD TRACKS OR SLIPPERY PAVEMENT. WE SEEM TO LOSE CONTROL OF THE VEHICLE MOMENTARILY. ONLY WITH HEAVY BRAKE PEDAL DEPRESSION DOES THE VEHICLE COME TO A COMPLETE STOP. UNTIL JANUARY 2010 WE THOUGHT THIS WAS A UNIQUE FEATURE TO OUR VEHICLE AND WE WERE HYPERSENSITIVE TO ITS IDIOSYNCRASIES. UNFORTUNATELY, IN JANUARY 2009 THIS DEFECT LEAD TO A LOW SPEED MOTOR VEHICLE COLLISION WHEREIN MY WIFE WAS UNABLE TO STOP THE VEHICLE WHEN ANOTHER DRIVER ABRUPTLY PULLED IN FRONT OF HER. NO ONE WAS HURT, THANKFULLY, BUT BOTH VEHICLES WERE DAMAGED. ALL OTHER NEARBY DRIVERS WERE ABLE TO STOP IN TIME AND NO OTHER COLLISIONS OCCURRED. ON DECEMBER 4, 2009 THIS SAME VEHICLE WAS INVOLVED IN ANOTHER LOW SPEED MOTOR VEHICLE COLLISION WHEN A DRIVER AHEAD SUDDENLY STOPPED TO AVOID A PEDESTRIAN. THE PRIUS WAS UNABLE TO STOP IN TIME (EVEN UNDER HEAVY BRAKE PEDAL PRESSURE) AND COLLIDED WITH REAR BUMPER OF THE CAR AHEAD. MORE THAN $5,000 IN DAMAGE OCCURRED TO THE PRIUS ALONE; THOUGH NO ONE WAS HURT. IN BOTH INSTANCES NEARBY AND SUBSEQUENT VEHICLES EXPERIENCED NO PROBLEMS STOPPING. THERE WERE NO SIGNS OF ICE OR SLIPPERY PAVEMENT EITHER TIME. FURTHERMORE, NEITHER MY WIFE NOR I HAVE EVER BEEN INVOLVED IN ACCIDENTS IN THE PAST OR WITH OTHER CARS. WE DIDN'T RECOGNI

Exterior Lighting › Headlights
Filed Jan 4, 201039,121 milesCA

2007 TOYOTA PRIUS HID FAILURE PASSENGER SIDE AS OF 04/21/09 @ 39,163 MILES. *TR

Exterior Lighting › Headlights
Filed Jan 4, 2010CA

2007 PRIUS HID HEADLIGHT FAILURE - DRIVERS SIDE HID BULB (PART # 90981-20015 AND COMPUTER SUB-ASSY 81107-47150 WAS REPLACED BY TOYOTA SANTA MONICA ON MARCH 26, 2009 @ 33,929 MILEAGE. & PASSENGER SIDE. FIRST INCIDENT (DRIVERS SIDE). *TR

Exterior Lighting
Filed Jan 3, 2010SC

INTERMITTENT HEADLIGHTS - HEADLIGHTS (1 OR BOTH) MAY FAIL AT ANY TIME, COME BACK ON IF SWITCHED OFF AND BACK ON, LIKELY WILL GO OUT AGAIN. HAVE BEEN WARNED BY POLICE ABOUT FAILED HEADLIGHT. TOYOTA OFFERS NO REMEDY, INSTEAD CHARGES $200 OR MORE EACH TO REPLACE BULB, WHICH MAY OR MAY NOT FIX THE PROBLEM. *TR

Exterior Lighting
Filed Jan 3, 201067,000 milesAR

NO EVENT LEADING TO THE FAILURE ON 2007 TOYOTA PRIUS TOURING MODEL. MY WIFE CAME HOME FROM HOT SPRINGS, AR AROUND 4:00PM AND THE PASSENGER SIDE HEADLIGHT WAS NOT ON. WE DRIVE WITH THE HEADLIGHTS ON AT ALL TIMES, OR AT LEAST WE USED TO. I CHECKED THE LIGHT ASSEMBLY FOR LOOSE WIRES, BUT NONE FOUND. SWITCHED LIGHTS OFF AND BACK ON AND THE LIGHT WAS WORKING. THE SAME EVENING WE WENT TO THE THEATER 2 MILES FROM HOME AND WHILE DRIVING HOME IN THE DARK, THE LIGHT WENT OUT 3 TIMES IN THE 2 MILE RIDE. I SWITCHED THE LIGHT ON AND OFF TO RESTART EACH TIME IT WENT OUT. THERE IS NO PATTERN TO THE LIGHTS-OUT PROBLEM. IT CAN BE ON FOR AN ENTIRE TRIP OR ON AND OFF ANY NUMBER OF TIMES. WE LIVE IN THE QUACITA MTS. OF ARKANSAS AND STREET LIGHTS ARE MINIMAL AT BEST. THE HEADLIGHTS ARE OPTIONAL HID LIGHTS WITH THE TOURING PACKAGE (NO CHOICE). ACCORDING TO OTHERS WITH THE SAME PROBLEM, ONE LIGHTS GOES OUT, THEN THE OTHER ONE USUALLY FOLLOWS AFTER SEVERAL MILES. IF THE SITUATION ARRISES WHERE BOTH LIGHT GO OUT, WE COULD BE IN GRAVE DANGER IN THE MOUNTAINS. YOU CANNOT SEE ANYTHING AT NIGHT W/O HEADLIGHTS, UNLESS THE MOON IS BRIGHT. THE REPAIR IS EXORBITANT FOR THE BULB AND EVEN MORE RIDICULOUS FOR THE CONTROL MODULE AND INSTALLATION. THIS IS CAUSED FROM DEFECTIVE PARTS BECAUSE THE HID HEADLIGHTS ARE SUPPOSED TO LAST 3 TIMES LONGER THAN STANDARD HEADLIGHTS. TOYOTA HAS ADMITTED THAT THEY HAD SOME DEFECTIVE BULBS FROM ONE MANUFACTURER. BUT MY VEHICLE IS BEYOND THE WARRANTEE. I STILL FEEL THAT I SHOULD

Exterior Lighting
Filed Dec 31, 200960,000 milesVA

HID HEADLIGHT FAILURE. THIS PROBLEM IS INTERMITTENT, WITH BOTH LIGHTS, TOYOTA HAS FAILED TO ACCEPT RESPONSIBILITY FOR FAULTY EQUIPMENT AND THE NHTSA HAS FAILED TO RECOGNIZE THIS AS AN ISSUE. THIS SHOULD BE A RECALL PROBLEM. I INTEND TO USE YOUR FINDING THAT SAYS THIS IS "NOT A SAFETY ISSUE" BECAUSE BOTH LIGHTS DO NOT GO OUT AT THE SAME TIME, WHEN I AM PULLED OVER BY A POLICE MAN. I INTEND TO TAKE YOUR FINDINGS TO COURT WHEN THAT HAPPENS, TO INSIST THAT ANY CHARGES BE DROPPED BECAUSE YOU HAVE DEEMED THIS TO NOT BE A PROBLEM. I HAVE A 2007 PRIUS AND A 2000 TUNDRA PICK-UP. MY TUNDRA HAS OVER 200,000 MILES ON IT AND HAS NEVER HAS A PROBLEM WITH ITS LIGHTS. MY PRIUS IS ANOTHER STORY 60K MILES AND LIGHT ISSUES. TOYOTA KNOWS THIS IS A PROBLEM AND WITH THE ASSISTANCE TO THE NHTSA THEY ARE NOT TAKING RESPONSIBILITY FOR A DEFECT. I DID JUST RECEIVE A LETTER FROM TOYOTA STATING THEY HAVE REDUCED THE COST OF THE LIGHT BULB FROM $300.00 PER BULB TO $150.00 PER BULB. LABOR IS NOT INCLUDED. THIS IS A KNOWN DEFECT IN THE PRIUS FROM 2006 TO 2009 ACCORDING TO THERE LETTER. I'D ASK THAT YOU LOOK INTO THIS SITUATION. *TR

Electrical System
Filed Dec 30, 200949,000 milesNV

2007 INTERMITTENT LEFT HEADLIGHT FAILURE. I SENT IT TO A TOYOTA DEALER BECAUSE I HAVE A "BUMPER-TO-BUMPER WARRANTY" ON 23 DEC 09. THEY TOLD ME THAT IT WOULD COST ME OVER $400 TO REPLACE TWO BULBS. I DON'T BELIEVE IT'S A BULB PROBLEM BECAUSE I CAN RE-CYCLE THE SWITCH TO GET IT BACK. ON 29 DEC IT FAILED AGAIN AT NIGHT DURING A SNOW STORM, NEARLY CAUSING A FREEWAY ACCIDENT. *TR

Exterior Lighting
Filed Dec 30, 2009CA

DRIVERS SIDE HEADLAMP GOES OFF RANDOMLY. AUTO IS 2007 PRIUS. *TR

Exterior Lighting
Filed Dec 29, 200937,000 milesOR

THE HEADLIGHT ON MY 2007 TOYOTA PRIUS TOURING HAS STARTED TO RANDOMLY TURN OFF. IF I SHUT THEM OFF AND TURN THEM BACK ON BOTH HEADLIGHTS COME ON. STOPPED BY STATE COPS FOR ONLY ONE HEADLIGHT BUT WHEN HE HAD ME TURN THEM ON BOTH WERE THERE. $228.00 TO REPLACE ONE BULB. WAITING TO SEE IF IT IS FIXED. 37000+ MILES ON CAR. *TR

Exterior Lighting
Filed Dec 29, 200930,000 milesMI

HID BULBS (FRONT HEADLIGHTS) GO OUT ON MY 2007 TOYOTA PRIUS. THEY ARE ON SOMETIMES, AND OFF AT OTHER TIMES. REPLACED THE FIRST ONE AT 28K MILES, NOW AT 46K THE OTHER ONE IS DOING THE SAME THING. THIS IS AN OBVIOUS PROBLEM WITH THE HIGH INTENSITY BULBS. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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