Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
TOTAL DASH BOARD FAILURE.....DESIGN IS COMPOSITE SO ALL INSTRUMENTS GO DARK EXCEPT CHECK ENGINE LIGHT WHICH IS THE LEAST OF A SAFETY ISSUE...INSTRUMENT PANEL SHOULD HAVE SEPARATE CIRCUITS SO SAFETY ISN'T DEPENDENT ON ANY SINGLE POINT OF FAILURE. *TR
HEADLIGHT INTERMITTENTLY FAILS. *TR
I HAVE PURCHASED THE VEHICLE NEARLY TWO YEARS AGO... AND I DID PURCHASE AN EXTENDED WARRANTY JUST IN CASE A MECHANICAL FAILURE WOULD HAPPEN..I HAVE VISITED THE DEALER COMPLAINING ABOUT THE REGULAR BATTERY NOT THE CELL BECAUSE THE BATTERY SHOULD AT LEAST LAST ME 4 YEARS,NOTHING HAPPENED,THEY HAVE FLATLY REFUSED TO DO SO ,NOW I AM CONSTANTLY HAVING PROBLEM WITH THE PASSENGER HEADLIGHT THAT IS GOING IN AND OUT SPORADICALLY. I HAVE READ IN THE FORUM THAT SO MANY TOYOTAS HAVING THE SAME PROBLEM AND THAT TOYOTA WANT TO CHARGE TO FIX THE PROBLEM INSTEAD OF A RECALL....I AM WRITING TO YOU SO I CAN GET HELP WITH THESE PROBLEMS. *TR
THE PASSENGER SIDE HEADLIGHT FREQUENTLY FAILS TO TURN ON. SOMETIMES IT TURNS ON, THEN SHUTS OFF WITHIN THE COURSE OF A DRIVE. SOMETIMES IT DOESN'T TURN ON AT ALL. IT SEEMS LIKE IT MUST BE A PROBLEM WITH THE ELECTRICAL SYSTEM, AS THE BULB ITSELF CONTINUES TO LIGHT, IT JUST DOESN'T LIGHT ALL THE TIME. THE DRIVER'S SIDE HEADLIGHT, IN THE MEAN TIME, IS PERFECTLY FINE AND NEVER HAS PROBLEMS, WHICH ALSO SUGGESTS SOME KIND OF ELECTRICAL/CONNECTOR ISSUE. *TR
THE FRONT HEADLIGHT STARTED GOING ON AND OFF PERIODICALLY WHILE DRIVING, WE WENT ON A TRIP TO HUNGARY AND THE LIGHT STARTED ACTING UP. WE HAVE TAKEN IT TO TWO TOYOTA DEALERSHIPS WITHIN GERMANY WITH NO RESOLUTION BUT EXPENSIVE BILLS DUE TO THE MECHANICS HOOKING IT UP TO COMPUTER SYSTEMS TO DIAGNOSE THE PROBLEM. THIS IS CAUSING US SAFETY ISSUES WHILE DRIVING ESPECIALLY ON NOT CLEAR DAYS DUE TO THE EARLY MORNING FOG. I HAVE CONSULTED WITH MY BROTHER'S BODY SHOP TO SEE IF THERE HAS BEEN ANY RECALLS OR DEFECTS ON THE LIGHTS, NOTHING. I AM TAKING IT AGAIN THIS WEEK TO THE TOYOTA SHOP IN MANNHEIM GERMANY. THIS PROBLEM HAS NOT BEEN RESOLVED SINCE FEB 2012. I WOULD APPRECIATE SOME RESOLUTION TO THIS PROBLEM BEFORE THE LIGHTS CAUSE US AN ACCIDENT. I HAVE HAD THE TWO FRONT HEADLIGHT BULBS REPLACED WHICH ARE NOT INEXPENSIVE. THANK YOU IF YOU NEED TO CONTACT ME DO IT VIA EMAIL, THIS IS MY PARENTS PHONE NUMBER IN PA, I CANNOT TYPE IN MY NUMBER IN GERMANY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE DRIVING OUR CAR, THE DRIVER SIDE LIGHT HAS BEEN SHUTTING OFF. IF YOU TURN THE LIGHT OFF AND ON IT USUAL COMES BACK ON. RECENTLY WE HAVE HAD BOTH LIGHTS SHUT OFF ON THEIR OWN WHILE DRIVING. THIS IS EXTREMELY DANGEROUS, BUT FORTUNATELY WE WERE ABLE TO TURN THEM BACK ON BY TURNING THE LIGHTS OFF AND ON. I CONTACTED TOYOTA AND THEY SAID THEY EXTENDED THE WARRANTY FOR THIS PROBLEM TO 50,000 MILES, BUT OUR CAR IS 4,000 MILES PAST. THEY ADMITTED THIS WAS A PROBLEM BUT OFFERED NO REMEDY OTHER THAN TAKING IT TO THE DEALER. NOT ONLY IS THIS A VERY EXPENSIVE PROBLEM, IT IS A VERY DANGEROUS SITUATION. I WAS DRIVING ON A DARK COUNTRY ROAD WHEN THE LIGHTS TURNED OFF, AND I WAS ESSENTIALLY DRIVING BLIND FOR A SHORT TIME. AT THE VERY LEAST I FEEL THAT TOYOTA SHOULD TELL ALL OF IT'S PRIUS OWNERS THAT THE POTENTIAL FOR THIS PROBLEM IS OUT THERE. SOME QUICK INVESTIGATING ON THE INTERNET SHOWS THAT THIS IS NOT AN ISOLATED PROBLEM. IT APPEARS TO BE A RATHER COMMON PROBLEM. I AM WRITING IN HOPES THAT TOYOTA CAN BE PERSUADED INTO DOING THE RIGHT THING TO PROTECT THE SAFETY OF THEIR CUSTOMERS, BECAUSE THEY MADE IT CLEAR THAT THEY ARE NOT WILLING TO DO SO ON THEIR OWN IMITATIVE. THANK YOU! *TR
THE HEADLIGHT WAS ON, THEN TURNED OFF AFTER A FEW MINUTES. TOOK THE CAR TO A LOCAL SHOP (DEALER PRICE IS WAY TOO HIGH), REPLACED THE BULB AND BOARD, PROBLEM PERSISTS. SEARCH INTERNET, FOUND A LOT OF POSTS FOR THE SAME ISSUE. IT IS A CAR WE BOUGHT FOR MY 16 YEAR-OLD DAUGHTER. NOW WE ARE HORRIFIED. WE DO NOT KNOW IF THERE IS A FIX FOR THIS PROBLEM, AND HOW CAN OUR GOVERNMENT NOT FORCE TOYATA TO FIX THE PROBLEM. WE PAID A BOUNDLE FOR THIS CAR EVEN IT IS USED, NOW WE ARE STUCK AND WILL BE WORRIED TO DEATH WHEN MY DAUGHTER DRIVES IS IN THE DARK. PLEASE TAKE ACTION, IT IS SERIOUS. *TR
WHEN I TURNED MY CAR ON TO GO HOME MY DASH LIGHTS DID NOT WORK OR BACKUP CAM OR SEAT BELT ALARM NOTHING WAS SHOWING I COULD NOT TELL IF I WAS GOING FORWARD OR BACKWARDS ETC I PARKED IT TURNED OFF 2 TIMES THEN 5 MINS LATER IT CAN BACK ON AUTOMATICALLY FIXXX THIS. *TR
ANTI-LOCK BRAKE SYSTEM ON DRY AND WET ROADS HAVE ADVERSELY EFFECTED BRAKING ON MY 2007 PRIUS FOR AS LONG AS I'VE OWNED IT (SINCE 10/2010). WHEN THE ANTI-LOCK BRAKE SYSTEM ENGAGES WHILE PRESSING THE BRAKE WITH YOUR FOOT THE CAR SLIGHTLY ACCELERATES (OR JUMPS/LUNGES) FORWARD FOR A FRACTION OF A SECOND BEFORE THE BRAKES THEN ENGAGE. ON 11/02/2012 THIS ISSUE CONTRIBUTED TO A COLLISION. WITHOUT THIS "GLITCH," I MAY HAVE BEEN ABLE TO STOP MY CAR COMPLETELY (AS I WAS ALREADY ONLY GOING VERY SLOWLY). ON PREVIOUS VISITS TO THE DEALER, I WAS TOLD THAT'S "JUST THE WAY THE CAR IS BUILT" AND THAT THERE'S NOTHING THAT CAN BE DONE TO CHANGE IT. *TR
THE RUBBER TRUNK RELEASE IS CRACKED, MELTED AND DOES NOT FUNCTION IN COLD WEATHER. IT IS A STICKY GOOEY MESS IN HOT WEATHER. THE ESTIMATE TO REPLACE IT IS $187. IT IS NOT COVERED UNDER THE WARRANTY. THE DEALER CLAIMS IT IS NOT A SAFETY ISSUE. I THINK THAT IF YOU ARE NOT ABLE TO OPEN A DOOR TO YOUR CAR, IT IS A SAFETY ISSUE. HOW, FOR INSTANCE WOULD I BE ABLE TO REMOVE MY SPARE TIRE IN THE EVENT OF A FLAT TIRE. BIG SAFETY ISSUE. WHAT IF I WAS IN AN ACCIDENT AND THE ONLY ACCESSIBLE WAY OUT WAS THE HATCHBACK? BIG SAFETY ISSUE. REALLY. *TR
RELEASE BUTTON FOR 2007 TOYOTA PRIUS HATCHBACK HAS DEFECTIVE RUBBER, WHICH DETERIORATES PREMATURELY AND LEAKS HYDRAULIC FLUID USED TO ACTUATE THE DOOR RELEASE. AFTER A WHILE, DOOR WILL NOT OPEN, AND REQUIRES REPLACEMENT OF RELEASE MECHANISM. *TR
THE REAR TRUNK RELEASE HAS MELTED AND THE TRUNK CANNOT OPEN OR IF IT DOES REQUIRES MUCH EFFORT. POSES A SAFETY ISSUE. *TR
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, BOTH LOW BEAM HEADLIGHTS SHUT OFF WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE THE LIGHTS WERE RESET AND BEGAN TO FUNCTION NORMALLY. THE CONTACT STATED THAT THE HEADLIGHTS WOULD SPORADICALLY FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 101,000.
I HAVE A 2007 TOYOTA PRIUS. WAS INFORMED BY PEOPLE AND MECHANIC THAT MY FRONT LEFT HEADLIGHT WAS OUT, THIS STARTED IN 2010. IF I TURNED THE HEADLIGHTS OFF AND ON AGAIN, THE HEADLIGHT WOULD COME BACK ON. GOES OFF RANDOMLY. ASKED TOYOTA TO REPLACE IT AFTER I RECEIVED A NOTICE ABOUT A CLASS ACTION LAWSUIT IN CALIF ABOUT THE SAME PROBLEM WITH TOYOTA PRIUS'S. AGAIN IN 2012 WAS PULLED OVER BY POLICE TWICE AND INFORMED THAT MY FRONT LEFT HEADLIGHT WAS OUT. TURNED LIGHTS OFF AND ON AGAIN, AND LIGHT COMES BACK ON. HAPPENED RANDOMLY. *TR
DRIVING AT 65 MPH IN HEAVY EVENING TRAFFIC THE RIGHT REAR STRUT FAILED WHEN THE RETAINER NUT AND SPACER CAME OFF AND THE STRUT/SHOCK ABSORBER CAME OFF THE MOUNT. I LOST CONTROL OF THE PRIUS BUT MANAGED TO PULL OFF TO THE HIGHWAY SHOULDER WITHOUT A CRASH. *TR
HID HEADLIGHTS TURN OFF WITHOUT WARNING WHILE DRIVING. THEN IF YOU TURN THEM OFF AND TURN THEM ON AGAIN, THEY'LL COME ON AGAIN (SOMETIMES DIMLY) AND THEN TURN OFF. SOMETIMES THE LEFT ONE GOES OUT. SOMETIMES THE RIGHT ONE GOES OUT. SOMETIMES BOTH GO OUT. *TR
ABOUT A YEAR AGO, THE PASSENGER HEAD LIGHT STARTED GOING OUT. WE WOULD SELECT THE LIGHTS OFF AND THEN BACK ON AND THEY WOULD COME ON. THIS WOULD HAPPEN A COUPLE OF TIMES IN A 30 MILE TRIP. MORE RECENTLY BOTH HEAD LIGHTS WOULD START GOING OUT. SOMETIMES IT IS THE LEFT, SOMETIMES IT IS THE RIGHT, SOMETIMES IT IS BOTH HEADLIGHTS. IT IS GETTING MORE AND MORE FREQUENT. TODAY, AT 6:30AM (STILL VERY DARK OUTSIDE) BOTH HEAD LIGHTS WENT OUT APPROX 6 TIMES IN A 30 MILE TRIP DOWN THE INTERSTATE. I HAVE TALKED TO TOYOTA ABOUT THE ONE HEADLIGHT BEFORE AND THEY SAID THEY ARE AWARE OF THE PROBLEM, BUT THEY WILL NOT COVER ANY CARS OVER 70,000 MILES. THEY SAY THAT THE HEADLIGHTS WILL NEVER GO OUT. FOR ONE LIGHT, IT IS $400. READING FORUMS THEY SAY IT CAN BE A COMPUTER MODULE WHICH RUNS APPROX $3500. I BELIEVE THAT THIS VEHICLE IS INCREDIBLY UNSAFE IF BOTH OF THE HEADLIGHTS ARE GOING OUT WHILE AT HIGH SPEEDS (OR EVEN ANYTIME WHILE IT IS DARK OUTSIDE). *TR
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE WEATHER STRIPS ON THE FRONT AND REAR PASSENGER WINDOWS WERE PEELING FROM THE BOTTOM. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THERE WAS A SIMILAR ISSUE WITH ANOTHER MODEL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT WATER COULD POSSIBLY ENTER THE VEHICLE AND CAUSE DAMAGE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 104,000. THE VIN WAS UNAVAILABLE.
WHEN I SHIPPED MY CAR OVER TO ITALY FOR MY PERMANENT CHANGE OF DUTY STATION, MY NEIGHBOR NOTICE THAT ONE OF MY HEADLIGHT IS OFF AND THE OTHER IS STILL ON SO HE THOUGHT I HAVE A BAD HEADLIGHT. I CHECK IT BY TURNING IT OFF AND THEN TURNING IT ON AGAIN. IT TURN ON. BUT A FEW WEEK LATER WHILE I WAS DRIVING HOME FROM WORK MY HEADLIGHT SUDDENLY WENT OFF WHILE I WAS IN THE MIDDLE OF THE HIGHWAY. I WAS DRIVING IN THE DARK. I TURNED THE LIGHT OFF AND TURNED IT BACK ON AGAIN AND IT TURNED ON. AFTER THAT IT TURN OFF MORE OFTEN AS TIME GOES ON. ABOUT JULY, 2011 I DID SOME SEARCHING ONLINE AND IT APPEAR TO BE A KNOWN PROBLEM FOR MOST TOYOTA PRIUS OWNER THAT HAVE HID HEADLIGHT. THE HEADLIGHT IS EXPENSIVE TO REPLACED. MY CAR WAS STILL UNDER WARRANTY, SO I TRIED TO CONTACT THE TOYOTA DEALER TO SET UP SOME TYPE OF ARRANGEMENT SO THAT I CAN GET IT FIX OVER HERE. MY TOYOTA DEALER DID NOT REPLY ABOUT THE ISSUE. I ALSO CONTACT THE TOYOTA MAIN COMPANY ONLINE BUT THEY TOLD ME THAT THEY CANNOT DO ANYTHING FOR ME. THEY REFUSE TO SEND ME A NEW PART OR PROVIDE ME WITH ANY REIMBURSEMENT DUE TO THE FACT THAT THE CAR WAS 5 YEARS OLD. MY HEADLIGHT WAS DEFECTED BEFORE THEIR 5 YEARS 50K WARRANTY END. *TR
LEFT HEADLIGHT STARTED JUST GOING OFF COMPLETELY AT NITE, NOW BOTH ARE GOING OFF WHILE DRIVING. CHECKING ONLINE, IT SEEMS THAT MANY OTHER TOYOTA OWNERS HAVE HAD SAME PROBLEM, AND ONE OF THE VENDORS OF HEADLIGHTS FOR TOYOTAS MANUFACTURED DEFECTIVE HEADLIGHTS. THUS NOT ALL TOYOTAS HAVE THE PROB, JUST THE ONES WITH THIS VENDOR'S HEADLIGHTS. BUT IT STILL SHOWS MANY DO HAVE THE BAD HEADLIGHTS. TOYOTA IS NOT STANDING BEHIND THIS ISSUE AND REPAIRING THE DEFECTIVE ONES AS THEY SHOULD. IT IS A VERY EXPENSIVE...ALMOST 2000 DOLLARS TO REPLACE THE COMPUTER CONTROLLERS AND HEADLIGHTS. *TR
AFTER ONLY ABOUT 1 YEAR OF OWNING MY PRE-OWNED 2007 PRIUS, THE RUBBER COVER ON THE HATCH RELEASE HANDLE (THE EXTERIOR HANDLE OF THE REAR HATCH) MELTED INTO A STICKY TARRY BLACK RUBBERY GOOEY MESS. I CAN BEST DESCRIBE IT AS BEING A VISCOUS BLACK GLOB LIKE ROOFING TAR. TO OPEN THE HATCH, YOU HAVE TO TOUCH THIS BLACK GOO EACH TIME, WHICH MAKES IT DIFFICULT TO OPERATE THE HATCH RELEASE. I THOUGHT THAT THIS MIGHT BE A SINGULAR ISSUE, BUT HAVE FOUND THAT THIS HAS HAPPENED TO SEVERAL CAR OWNERS, PARTICULARLY IN FLORIDA AND CALIFORNIA. I LIVE IN SOUTHERN CALIFORNIA AND NOTICED AN INCREASE AFTER A PARTICULARLY HOT SPELL. TOYOTA KNOWS ABOUT THIS, AND IS SELLING THE ENTIRE WIRING HARNESS FOR $96 PLUS REPAIR COSTS, AND HAS DONE NOTHING ABOUT RECALLING THIS. FROM A SAFETY PERSPECTIVE, THIS MEANS YOU CAN EXPERIENCE EXTREME DIFFICULTY OPENING THE REAR HATCH (A LIFE SAFETY ACCESS POINT), AND WILL GET STICKY BLACK TAR ON YOU FROM THE MELTED DOWN RUBBER COVER OF THE EXTERIOR HATCH RELEASE HANDLE. TO ME, THIS IS BOTH A SERIOUS LIFE SAFETY ISSUE AND A SERIOUS QUALITY DEFECT THAT TOYOTA IS OPTING TO IGNORE AND ONLY FIXING ON VEHICLES WITH EXTENDED WARRANTIES, SINCE THE FAILURE APPEARS TO OCCUR AT AROUND THE 3-5 YEAR MARK (IE AFTER 3 YEARS OF EXPOSURE TO THE BRIGHT SUN IN CA FOR EXAMPLE). I AM AWARE OF THE OUTSTANDING WORK DONE BY NHTSA ON OTHER SAFETY ISSUES, INCLUDING THE PROBLEM WITH RUSTY FRAMES ON 02 ISUZU AXIOMS, AND I FIND THIS PROBLEM TO BE SIMILAR IN NATURE, SO I AM ASKING FOR YOUR AGENCY
THE RUBBER ON THE HATCH ENTRY DETERIORATED SO SEVERELY THAT IT COATED MY FINGERS WITH A HOT TARRY MESS THAT BURNED MY FINGERS AND STUCK THERE, CONTINUING TO BURN. THE HATCH ALSO BECAME VIRTUALLY IMPOSSIBLE TO OPEN AND SEVERAL TIMES, ESPECIALLY IN COLDER WEATHER WOULD NOT OPEN AT ALL. THIS IS ALSO A SAFETY HAZARD SINCE ENTRY TO THE VEHICLE FROM THE REAR BECOMES IMPOSSIBLE AT SUCH TIMES. SINCE I AM HANDICAPPED AND ON DISABILITY (SERIOUS HEART, LUNG AND BACK PROBLEMS) I NEED TO BE ABLE TO PLACE EQUIPMENT AND PURCHASES IN THE HATCH AREA, BUT I OFTEN CANNOT ACCESS THE AREA. TOYOTA IS WELL AWARE THAT THIS PART IS DEFECTIVE, BUT HAS REFUSED TO COOPERATE WITH TOYOTA OWNERS. THEREFORE, I AM ASKING THE NHTSA TO CONSIDER THE SAFETY ISSUES CAUSED BY THIS DEFECTIVE PART AND TAKE ACTION TO FORCE TOYOTA TO REPLACE OR REPAIR THIS DEFECTIVE PART. *TR
LEFT FRONT HEADLIGHT WENT OUT THEN 4 MONTHS LATER THE RIGHT FRONT HEADLIGHT WENT OUT. I CAN MAKE THEM WORK AGAIN BY TOGGLING THE ON/OFF SWITCH. THERE HAS BEEN MANY TIMES THAT BOTH LIGHTS WENT OUT AT THE SAME TIME. I LOOKED AT THE BULBS AND THEY ARE FINE ITS THE LIGHT MODULE THAT IS DEFECTIVE AND NEEDS TO BE REPLACED WHICH IS ABOUT 600 PLUS FOR BOTH. KIND OF FIND THIS HARD TO GET FIXED SO I HAVE BEEN DEALING WITH THIS LIGHT ISSUE FOR SOME TIME NOW. THEY SHOULD JUST TAKE RESPONSIBILITY FOR A POORLY DESIGNED MODULE AND REPLACE THEM! SINCE THEY DID NOT STAND BY THERE PRODUCT I WENT OUT AND BOUGHT A FORD EDGE INSTEAD OF A TOYOTA HIGHLANDER. *TR
IN 2010 (APPROXIMATELY), THE DASHBOARD DISPLAY OF MY PRIUS WOULD INTERMITTENTLY NOT DISPLAY WHEN THE CAR WAS FIRST STARTED. THIS CONDITION MAKES IT IMPOSSIBLE TO KNOW HOW FAST THE CAR IS GOING, HOW MUCH FUEL THERE IS, ETC. I VISITED DEALERS AND INDEPENDENT MECHANICS AND NO ONE CLAIMED TO KNOW ANYTHING ABOUT THIS PROBLEM. HOWEVER, I HAVE SUBSEQUENTLY LEARNED THAT TOYOTA ISSUED A SERVICE BULLETIN ON THIS VERY ISSUE IN 2009! (T-SB-0172-09). I'VE ALSO SINCE LEARNED (DUE TO MY OWN RESEARCH) THAT THE MOST LIKELY CAUSE OF THIS PROBLEM IS A FAULTY COMBINATION METER (AS PER THE TOYOTA SB). ONE INDEPENDENT GARAGE IN SAN FRANCISCO, CA HAS EVEN STARTED A BLOG ABOUT THIS BECAUSE THEY ARE SEEING SO MANY REPAIRS FOR THIS CONDITION! IT IS ABSOLUTELY A SAFETY ISSUE AND THE PROBLEM CONTINUES IN MY CAR TODAY (I'VE JUST DISCOVERED THE POTENTIAL FIX OF REPLACING THE COMBINATION METER). IN ADDITION TO THE DASH DISPLAY NOT WORKING, OFTEN OTHER ISSUES, SUCH AS THE ENGINE NOT TURNING OFF, KEY NOT RELEASING FROM IGNITION, AND REAR HATCH NOT RELEASING ARE ALSO ASSOCIATED WITH THIS PROBLEM. TOYOTA ADMITS IN ITS SB THIS IS DUE TO A FAULTY COMPUTER DESIGN FROM ONE OF ITS SUPPLIERS BUT REFUSES TO ISSUE A RECALL NOTICE. NHTSA SHOULD FORCE TOYOTA TO ADDRESS THIS ISSUE AS THE PROBLEM HAPPENS NOT ONLY AT START-UP, BUT SOMETIMES WHILE DRIVING. LOSING SPEEDOMETER VISIBILITY IS A SERIOUS SAFETY ISSUE; AS IS NOT BEING ABLE TO DISENGAGE POWER IN THE NORMAL FASHION. *TR
REAR HATCH LOCK HAS SOFT PLASTIC COVER WHICH MELTED IN MY HAND WHEN TRYING TO OPEN CAR. PLASTIC COVER TURNED BLACK AND SOFT AND STICKS TO SKIN WHEN YOU TOUCH TO OPEN THE CAR. LOCK ALSO NOW DOES NOT OPEN PROPERLY NOW DUE TO ELECTRICAL PROBLEM IN THE PART. SHOULD BE RECALLED.
RECENTLY PURCHASED VEHICLE APPROXIMATELY 4 MONTHS AGO. HEADLIGHTS SUDDENLY GO OUT WHILE DRIVING, ARE UNPREDICTABLE AND AT TIMES WILL NOT STAY ON. THEY MAY WORK FOR DAYS AND THEN SUDDENLY WILL START GOING OUT. ONE HEADLIGHT, BOTH HEADLIGHTS, HI BEAMS, LO BEAMS, NO PATTERN TO WHAT GOES OUT OR WORKS WHEN PROBLEM STARTS TO OCCUR. EACH TIME HEADLIGHTS ARE TURNED OFF AND BACK ON THE RESULT OF WHAT IS WORKING OR NOT WORKING IS DIFFERENT. AT TIMES TURNING ON HIGH BEAMS RESULTS IN ALL LIGHTS GOING OUT AT THE SAME TIME. PRESENTS A DANGEROUS SITUATION MAKING IT UNSAFE TO BE CAUGHT AWAY FROM HOME WITH THE CAR AT DUSK. MY 19 YEAR OLD SON SPENT HIS HARD EARNED MONEY TO BUY THIS TOYOTA FOR TRANSPORTATION WHILE AWAY FROM HOME AT COLLEGE. TOYOTA IS UNWILLING TO ACCEPT RESPONSIBILITY FOR COSTLY REPAIRS IN A HIT AND MISS GAME OF LETS THROW MONEY AT THE PROBLEM REPLACING PARTS TRYING TO RESOLVE IT UNTIL THEY "FIX IT". I HAVE NO COMFORT THAT THE PROBLEM IS EVER FIXED REGARDLESS OF HOW MUCH MONEY IS SPENT SINCE THE PROBLEM IS INTERMITTENT AND MAY NOT BE SEEN FOR WEEKS AT A TIME. HOW CAN TOYOTA GET AWAY WITH NOT ADDRESSING THIS SAFETY HAZARD? *TR
TRANSMISSION SHIFTED OUT OF DRIVE AND INTO NEUTRAL CAUSING LOSS OF POWER. HAD TO PULL OFF THE HIGHWAY. THIS INCIDENT HAS HAPPENED A NUMBER OF TIMES. PRIUS SERVICE BULLETIN T-SB-0142-11. *TR
THE HID HEADLIGHTS ON MY 2007 TOYOTA PRIUS GO OFF WITHOUT WARNING - IT WAS ONCE THE DRIVER'S SIDE, AND YESTERDAY IT WAS THE PASSENGER SIDE - BUT THEY COMEBACK NEXT TIME I TURN THEM ON - *TR
WE HAVE HAD SOME UNSEASONABLY HOT WEATHER HERE RECENTLY; ON THE DAY IN QUESTION THE CAR THERMOMETER SAID IT WAS 91 DEGREES IN FULL SHADE. THE RUBBER GASKET COVERING THE HATCH OPENING SWITCH WAS ATTACHED WHEN I PARKED. WHEN I CAME BACK, IT LOOKED LIKE THE GASKET HAD LITERALLY MELTED OFF ONE OF THE SCREWS; THE COVERING WAS JUST HANGING ON TO SCREW ON THE DRIVER'S SIDE BY A FEW GOOEY THREADS. THAT LEFT A MELTED, TAR-LIKE RESIDUE ON THE HATCH OPENING SWITCH. NOW THE SWITCH IS COVERED IN GUNK AND NEARLY INOPERABLE. THE PRIUS DOES NOT HAVE A TRUNK RELEASE, AND WITHOUT A REPAIR THE HATCH IS NEARLY INACCESSIBLE. THIS IS A MAJOR SAFETY ISSUE BECAUSE THE HATCH ON THE PRIUS IS A SAFETY ACCESS POINT (THE LARGEST ON THE VEHICLE); THE HATCH IS ALSO THE ONLY WAY TO ACCESS THE BATTERIES STORED IN THE REAR IN CASE OF FIRE OR ACCIDENT. WHEN I GOOGLED THE ISSUE, I FOUND MULTIPLE REPORTS IN HOT WEATHER AREAS OF EXACTLY THE SAME ISSUE, BUT I FOUND NO OFFICIAL RESPONSE FROM TOYOTA. MY UNDERSTANDING IS THAT THIS IS A VERY COMMON PROBLEM, ESPECIALLY HERE IN SOUTHERN CALIFORNIA, AND DEALERSHIPS KEEP THE PART ON HAND IN HOT WEATHER FOR EXACTLY THIS REASON. *TR
MY 2007 TOYOTA PRIUS HID LEFT/RIGHT LIGHTS GOES OFF INTERMITTENTLY WHEN DRIVING!! SOMETIMES BOTH OF THEM GO OUT AT THE SAME TIME, IT IS SO DANGEROUS. I CONTACTED THE TOYOTA DEALER AND THEY WANT $300 TO REPLACE HEAD LAMPS, BUT DO NOT GUARANTEE THAT IT WILL FIX THE ISSUE. LAST NIGHT I WAS STOPPED BY POLICE BECAUSE MY DRIVER SIDE HEAD LAMPS WAS OUT, BUT I HAD TURN OFF, THEN ON THE LIGHTS, AND IT WAS BACK ON. I BELIEVED THIS IS A WELL KNOWN ISSUE WITH THE TOYOTA PRIUS AND TOYOTA SHOULD DO THE RIGHT THING AND FIXED IT. I HOPE THAT TOYOTA DOES NOT WAIT FOR A MAJOR ACCIDENT TO DO THE RIGHT THING. *TR
THE RUBBER COVERING ON THE REAR HATCH OPENING MECHANISM IS MELTING. I HAVE TWO OTHER MODEL YEAR PRIUS VEHICLES (2004 AND 2006) AND THIS HAS NOT OCCURRED ON THOSE - ONLY ON THIS 2007 CAR. IT IS BECOMING DIFFICULT TO OPEN THE HATCH AND IT WILL PROBABLY FAIL COMPLETELY SOON. *TR
THE CAR WAS INVOLVED IN A COLLISION NORTH OF SAN ANTONIO, TEXAS. THE COLLISION ENDED UP BEING A TOTAL LOSE OF THE VEHICLE DUE TO THE FRAME BEING SPLIT, FIREWALL BENT AND A BROKEN WINDSHIELD. MY CONCERN IS THE AIRBAGS DID NOT DEPLOY. THE AIRBAGS NOT DEPLOYING WITH AN IMPACT OF THIS NATURE COULD INCREASE THE LIKELIHOOD OF INJURIES. I BELIEVE A FAILURE OF SAFETY EQUIPMENT OF THIS NATURE SHOULD BE INVESTIGATED TO PREVENT POSSIBLE FUTURE INJURIES OR FATALITIES. *TR
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED. AS A RESULT, WHENEVER HE ATTEMPTED TO SHIFT INTO REVERSE THE VEHICLE WOULD SHIFT INTO NEUTRAL INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000.
THE HATCH RELEASE ON THE HATCHBACK MELTED MAKING THE HATCHBACK NEARLY IMPOSSIBLE TO OPEN. AS SAFETY EQUIPMENT SUCH AS FLARES, SPARE TIRES, AND FLAGS ARE KEPT IN THE HATCH UNDER THE FLOORING, NOT BEING ABLE TO ACCESS THEM IN AN EMERGENCY IS A SERIOUS SAFETY ISSUE. *TR
WHILE DRIVING, THE CAR'S HEADLIGHTS SUDDENLY TURN OFF WHETHER IT BE THE RIGHT OR LEFT LIGHT. THE ONLY WAY TO MAKE THE LIGHT TURN ON AGAIN IS TO FLIP YOUR HEADLIGHTS OFF THEN ON AGAIN. AND EVEN THEN, THE LIGHTS WOULD SEEM TO DO THE SAME THING BUT IN SHORTER INTERVALS OF TIME. I HAPPENED TO RECEIVE A TICKET FOR "DRIVING WITHOUT HEADLIGHTS" WHEN IN FACT THEY JUST TURNED OFF WITHOUT MY KNOWLEDGE. I HAVE BROUGHT MY CAR INTO TOYOTA WITH THIS BEING A POPULAR MANUFACTURING DEFECT AMONGST OTHER 2006-07 PRIUS MODELS, BUT TO MY SURPRISE, THE COST FOR BULB REPAIR WOULD BE APPROXIMATELY $660. EVEN AFTER SUCH PAYMENT WAS GIVEN AND REPAIRS WERE PERFORMED, THAT WOULD NOT FULLY GUARANTEE A FULL FIX ON THE PROBLEM. *TR
THE TRUNK HANDLE HAD MELTED OFF, MAKING ACCESS TO THE SPARE TIRE IMPOSSIBLE IN THE HEAT. *TR
THE SWITCH SUB-ASSEMBLY, LUG (PART# 84905-47010) PART FOR THE REAR DOOR HANDLE STARTED TO MELT. BLACK TAR LIKE MATERIAL WOULD GET ON YOUR HANDS AND UNDER THE FINGERNAILS. THE ENTIRE PART WAS DECOMPOSING AND THE DOOR LOCK WOULD NOT WORK AS IT SHOULD. SEARCHED THE INTERNET AND FOUND MANY OTHER 2007 PRIUS CARS DOING THE SAME THING. CALLED TOYOTA, AND THEY SAID DURING PRODUCTION THEY USED AN ADHESIVE FOR INSULATION. THIS ADHESIVE, WHEN EXPOSED TO HEAT (NORMAL SUMMER CONDITIONS), WOULD EMIT CHEMICALS THAT WOULD CAUSE THE RUBBER TO MELT, OR DECOMPOSE. TOYOTA SAID THAT THEY WOULD DO NOTHING, AND OFFERED TO CLEAN THE RUBBER. I TOLD THEM IT IS LIKE TAR NOT RUBBER! THIS IS NOT A COSMETIC PROBLEM, IT COULD LEAD TO MORE DAMAGE TO THE CAR. I PURCHASED A NEW PART FOR $84.31, AND WILL INSTALL IT. ALSO CONTACTING THE BBB. *TR
LOW BEAM HEADLIGHTS BURNING OUT CONSISTENTLY AFTER A VERY SHORT TIME. LAST ONE ONLY LASTED ABOUT 3 WEEKS. *TR
HEADLIGHTS (LEFT, RIGHT AND/OR BOTH) INTERMITTENTLY GO OFF AND ON WHILE DRIVING. THIS HAS HAPPENED BEFORE AND TOYOTA REPLACED THE BULBS (I THINK) AS A DEFECT. SEVERAL BLOGS REPORT THIS PROBLEM. IT IS DANGEROUS AND COULD RESULT IN AN ACCIDENT AT WORST AND A TICKET AT BEST. TOYOTA SHOULD RECALL AND CORRECT THE PROBLEM PERMANENTLY AND NOT REQUIRE OWNERS TO PAY FOR WHAT IS AN OBVIOUS DESIGN DEFECT. *TR
I WAS ISSUED A WARNING TICKET FOR HAVING ONE HEADLIGHT OUT. WHEN I TRIED TO INVESTIGATE THE FAILED HEADLIGHT, I COULD NOT REPLICATE THE PROBLEM... EVERY TIME I LOOKED AT MY HEADLIGHTS THEY WERE BOTH ON AND FULLY FUNCTIONAL. ONE WEEK LATER I WAS DRIVING IN THE DESERT ON A ROAD WITH NO STREET LIGHTS AND BOTH HEADLIGHTS WENT OUT WHILE I WAS DRIVING OVER 45 MPH WHILE HEADING INTO A CURVE. FORTUNATELY I WAS ABLE TO KEEP THE CAR UNDER CONTROL AND ARRIVE SAFELY AT A STOP, AS IT WAS PITCH BLACK OUTSIDE. I WAS ABLE TO TURN THE LIGHTS OFF AND BACK ON TO RESTORE LIGHTING, BUT IT HAPPENED AGAIN 5 MINUTES LATER. WEATHER CONDITION WAS MID-70'S AND A CLEAR DRY NIGHT. WHEN I BROUGHT THE CAR TO THE DEALERSHIP THEY SAID THEY SAW ONE HEADLIGHT GOING BAD AFTER LEAVING THE LIGHTS ON FOR TEN MINUTES, BUT WOULDN'T DEAL WITH THE OTHER HEADLIGHT OR INVESTIGATE ANY PROBLEM THAT MAY HAVE LED TO THE INCIDENT. THEY INSISTED THAT THERE WAS NO PROBLEM AND THAT THE ONLY WAY THEY COULD TEST IT IS IF I PURCHASED AND PAID FOR INSTALLATION OF 2 NEW HID LAMPS... OVER $800. THEY SAID TOYOTA'S OFFICIAL POSITION WAS TO NOT TAKE RESPONSIBILITY FOR IT AND THAT BOTH LAMPS MUST BE REPLACED. THEY WOULD NOT ANSWER ANY QUESTIONS PERTAINING TO TESTING THE BALLAST, NOR WOULD THEY ADDRESS WHY BOTH HEADLIGHTS FAILED WITHIN LESS THAN A WEEK OF ONE ANOTHER. ULTIMATELY, THE DEALER'S SOLUTION WAS TO TELL ME TO JUST TURN MY LIGHTS ON AND OFF REAL QUICKLY. *TR
HEAD KEEPS GOING OUT - WE'VE REPLACED IT AND NOW WERE HAVING THE SAME PROBLEM AGAIN. *TR
THE TAILGATE SWITCH HAD A RUBBER COVER THAT IS MELTING AND BECOME NONFUNCTIONAL AT TIMES. ACCORDING TO TOYOTA SERVICE DEPARTMENT, THIS IS A COMMON PROBLEM ON MANY PRIUS. THE BREAKDOWN STARTS AFTER WARRANTY RUNS OUT IN MANY CARS. *TR
DRIVERS SIDE HEADLIGHT AND PASSENGER SIDE HEADLIGHT WILL GO OUT RANDOMLY AT ANYTIME BUT SO FAR BOTH HAVEN'T GONE OUT AT ONCE... HAVE BEEN STOPPED BY THE POLICE NUMEROUS TIMES FOR THIS. WHEN I TURN THE HEADLIGHTS OFF AND BACK ON AGAIN THEN THEY COME BACK ON. THIS HAS HAPPENED IN THE WINTER AND AGAIN THIS SUMMER. SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM AS IT IS VERY ANNOYING AND DANGEROUS ESPECIALLY AT NIGHT. *TR
THIS IS A WELL PUBLICIZED PROBLEM. THIS PROBLEM NOW OCCURS MULTIPLE TIMES EVERY DAY> I TOOK POSSESSION OF THIS VEHICLE IN MARCH, 2011 AT ABOUT 40,000 MILES. IT IS NOT POSSIBLE FOR ME TO VERIFY THAT THE PROBLEM WAS OR WAS NOT OCCURRING FROM THE FIRST DAY I HAD THE VEHICLE.. I FIRST NOTICED THE RANDOM AND VARIABLE HEADLIGHT FAILURE ABOUT FOUR MONTHS AGO... IT OCCURS ON A REGULAR BASIS NOW.... AND IS TEMPORARILY "FIXED" BY CYCLING THE HEADLIGHT SWITCH.... IT IS NOT ALWAYS THE SAME HEADLIGHT THAT FAILS, WHICH SHOULD TELL YOU IT IS NOT THE BULB... WHICH SO MANY DEALERS ARE HAPPILY CHARGING TO REPLACE. MY VEHICLE NOW HAS OVER 84000 MILES ON IT AND THE PROBLEM PERSISTS.... SO WHOEVER DECIDED THAT 50,000 MILES IS A REASONABLE CUT-OFF FOR TOYOTA'S RESPONSIBILITY FOR THE PROBLEM.... I DON'T KNOW WHAT THEY WERE THINKING... THOUSANDS OF CARS DO NOT FAIL OVER 5 MODEL YEARS STARTING AT AS LOW AS 20,000 MILES FROM "NORMAL WEAR AND TEAR AGING AND FAILURE".... THIS IS A SERIOUS AND INEXCUSABLE DESIGN FLAW WHICH SHOULD HAVE BEEN ADDED TO THE LONG LIST OF RECALLS WHICH TODAY'S TOYOTA IS COMING TO BE KNOWN FOR.... THEY RESISTED A RECALL BECAUSE EVEN PEOPLE WHO HAVE SPENT ALMOST $2,000 FOR THE DEALER TO FIX THIS ISSUE HAVE REPORTED THAT IT RECURS AFTER THE SO-CALLED "FIX". TOYOTA MUST KNOW THAT THERE IS NO EASY FIX, AND IS NOT WILLING TO TAKE THE HIT FOR CORRECTING THEIR DEFECTIVE DESIGN. I GUESS IT WILL TAKE SEVERAL WRONGFUL DEATHS DUE TO HEADLIGHT FAILURE BEFORE THIS ISSUE CAN BE RAISED TO A NE
I WAS DRIVING IN HEAVY TRAFFIC ABOUT 20 OR 25 MPH THE CARS IN FRONT OF ME STOPPED, WHEN I APPLIED THE BRAKE NOTHING HAPPENED, MY CAR CRASHED INTO THE REAR OF THE CAR IN FRONT OF ME. THE TIME WAS ABOUT 2:30PM JULY 10/2012 THE CAR HAD JUST BEEN SERVICED BY A TOYOTA DEALER ON JUNE 28TH/2012 FOR THE 30,000 MILE CHECK UP. WE LIVE IN WEST LOS ANGELES. *TR
THE 2007 PRIUS ENGINE AND SAFETY WARNING LIGHTS CAME ON WHILE DRIVING AND THE CAR STALLED ON THE HIGHWAY. THIS HAS OCCURRED 4 TO 5 TIMES IN THE LAST 4 MONTHS. WE HAVE TAKEN IT TO THE TOYOTA DEALERSHIP, WHERE THEY HAVE DRIVEN IT, KEPT IT OVERNIGHT, AND COULD NOT DETERMINE THE PROBLEM. THE THIRD TIME, THE DEALER SAID IT WAS THE 12 VOLT BATTERY, WHICH WE REPLACED FOR $348.85. THE CAR STALLED AGAIN - SAME SAFETY CONCERNS - STALLED WHILE DRIVING ON THE HIGHWAY. LUCKILY THE CAR BEHIND ME DID NOT HIT ME AND I WAS ABLE TO COAST TO A SIDE STREET. THERE WAS NOT ANY POWER. THE WINDOWS AND AIR CONDITIONING WERE NOT WORKING AS WELL. I SAT IN THE ARIZONA HEAT FOR SEVERAL MINUTES AND THAN GOT IT TO START BY PUTTING THE CAR IN PARK OVER AND OVER. ALL SAFETY WARNING LIGHTS WERE ON, AS I DROVE IT TO THE DEALERSHIP. I WAS SHAKING AND IN TEARS, FEARFUL FOR MY LIFE AND THE LIFE OF OTHERS AS I DROVE IT TO THE DEALERSHIP LESS THAN TWO MONTHS SINCE THE 12 VOLT BATTERY HAD BEEN REPLACED. I HAVE GOTTEN THE CAR SERVICED AT THE DEALERSHIP AS STATED IN THE MANUAL - EVERYTIME. THE STALLING OF THE ENGINE WHILE DRIVING AND THE LACK OF THE DEALER TO FIX THE PROBLEM IS OF GRAVE CONCERN. I AM VERY LUCKY THAT I HAVE NOT BEEN REAR-ENDED OR KILLED WHEN THE CAR HAS STALLED. THIS IS A HUGE SAFETY CONCERN AND IT APPEARS THAT THIS HAS HAPPENED IN MANY PRIUS VEHICLES. THE DEALERSHIP KEEPS SAYING THAT THEY DO NOT KNOW WHAT IS THE PROBLEM. SOMETHING NEEDS TO HAPPEN TO PROTECT AMERICANS THAT DRIVE THESE CARS FOR ENVIRONM
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DRIVERS SEAT AIR BAG FAILED AS A RESULT AND THE AIR BAG NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 33,623 AND THE CURRENT MILEAGE WAS 33,724. ...UPDATED 08-10-12 *BF UPDATED 08/14/2012 *JS
ON THE TRUNK IS A DOOR LATCH WITH A PLASTIC COVER. THE PLASTIC COVER HAS MELTED OR IS DISINTEGRATING. THERE ARE MANY POSTS ON GOOGLE IF YOU SEARCH FOR THE TERMS "PRIUS TRUNK LATCH MELT". CONSIDERING I DON'T DRIVE VERY OFTEN MY CAR IS ALMOST ALWAYS COVERED IN THE GARAGE. PLUS I LIVE IN HAWAII SO HEAT SHOULDN'T BE TOO MUCH OF AN ISSUE LIKE OTHER STATES. THIS ISN'T MY PICTURE BUT IT SHOWS WHAT MINES LOOKS LIKE. HTTP://PRIUSCHAT.COM/ATTACHMENTS/P1000894-JPG.22615/. *TR
WHEN DRIVING I NOTICED MY HEADLIGHT TURNED OFF FOR NO APPARENT REASON. I TURNED THE HEAD LIGHT SWITCH OFF AND BACK ON AGAIN AND ABOUT 20 MINS LATER MY LEFT HEAD LIGHT TURNED OFF. BY TURNING MY HEADLIGHT SWITCH OFF AND ON AGAIN WILL FIX THE PROBLEM BUT ONLY FOR A SHORT WHILE. I HAVE HAD THIS PROBLEM BEFORE AND TOOK MY CAR TO THE TOYOTA DEALERSHIP WHERE I BOUGHT THE CAR. THEY REPLACED THE HEADLIGHT, ONE ON 12/16/2008 AND THE OPPOSITE HEADLIGHT ON 6/13/2009. NOW THE PROBLEM HAS STARTED ALL OVER AGAIN. BACK IN 2008 I LOGGED MY COMPLAINT HERE ABOUT THE HEADLIGHTS AND JUST WANTED TO LET ALL THE PRIUS OWNERS THAT IT MAY HAPPEN AGAIN. *TR
SUFFERING FROM THE COMMONLY REPORTED HID HEADLIGHT INTERMITTENT OUTAGES. IT IS OUTRAGEOUS THAT THE COST OF REPLACING A SINGLE HEADLIGHT IS OVER $400 AT THE LOCAL TOYOTA DEALER. THE VEHICLE AGE DOES NOT EXCEED THE NORMAL MTBF FOR THE BULB. I HAVE ALREADY REPLACED THE LEFT HEADLIGHT AND NOW THE RIGHT ONE HAS GONE OUT. I REPLACED 1 HEADLIGHT IN 45 YEARS OF DRIVING BEFORE I BOUGHT THIS PRIUS. NOW 2 HEADIGHTS GO OUT. THIS IS A DESIGN DEFECT. AND CAN GO OUT WHILE DRIVING. THE FAILURE MODE IS INTERMITTENT BEFORE TOTAL FAILURE. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Toyota Prius → · Every Prius year → · How the figures are calculated →