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2019 Toyota Highlander complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Unknown or Other
Filed Nov 27, 2024MI

When I start the Highlander, there is a loud (hurts your ears) feedback noise through the speakers. It's so loud you instinctively close your eyes and put your hands on your ears, ignoring whatever you were doing before (like maybe putting the car in gear). It lasts a second or two then stops. It doesn't happen every time, more like every 10 starts. I called Toyota and they said take it to the dealer. I'm still waiting to get their feedback.

Power Train
Filed Nov 25, 2024MI

My 2019 Toyota Highlander XLE has 50,000 miles on it, when the transmission began making a whining noise while driving. The noise has become significantly louder. There has been no noticeable issues with the shifting, however when taken to the dealer I was advised that the transmission needs to be replaced and can not be repaired. I was lucky enough that we did not encounter any serious problems with the transmission. This appears to be a major problem with the Highlander transmission and should become a recall. I was lucky enough that my vehicle was in the drivetrain warranty range considering the low miles and cost to repair such a problem. Toyota should be mandated to recall or at the very least extend the transmission coverage to 10 year 100,000 miles due to the malfunction.

Power Train
Filed Nov 19, 2024LA

Faulty transmission with no solution for a fix. Transmission makes grinding noise while driving. Dealership cannot fix the problem knowing that there is an issue with the 8 speed transmission. They recommend replacement with a salvage transmission out of pocket.

Power Train
Filed Nov 19, 2024CO

Dealer states that the transmission and transmission cooling needs to be replaced. The car only has 58500 miles.

Power Train
Filed Nov 18, 2024115,000 milesPA

The contact owns a 2019 Toyota Highlander. The contact stated while driving at an undisclosed speed, the engine revved but the vehicle failed to accelerate as intended. The contact pulled over and turned off the vehicle. The vehicle was restarted, and the check engine warning light illuminated, and the AWD message was displayed. The failure persisted. The vehicle was towed to an independent mechanic, who determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.

Exterior Lighting
Filed Nov 14, 2024FL

The headlamp socket is melted. This is the same issue as other Toyota vehicles. There was a recall of the Toyota Tundra for the same problem in 2021.

Power Train
Filed Nov 14, 202454,471 milesNJ

The contact owns a 2019 Toyota Highlander. The contact stated that when the vehicle was started, the check engine warning light illuminated and disappeared later in the evening. Additionally, the contact stated while driving approximately 40 MPH, there was a winding sound coming from the front of the vehicle. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 54,471.

Power Train
Filed Nov 8, 2024CA

When in gear, the power does not engage. Unable to accelerate in Drive (spins as though in Neutral) or Reverse (same result). The car stopped in traffic and I was unable to safely pull aside.

Power Train
Filed Oct 30, 2024IA

At 80,000 miles or so the transmission has now started making a whining sound upon acceleration. The repair shop says there's nothing they can do except to replace the entire transmission. This tends to be a common occurrence with Toyota vehicles.

Unknown or Other
Filed Oct 28, 2024SC

There is a very loud feedback noise through speakers intermittently when start and the red and green lights at the SOS button flash multiple times. The noise is loud enough to damage hearing of an adult or child.

Unknown or Other
Filed Oct 20, 2024MA

When I start my car it makes an ear piercing screeching noise. It doesn’t happen everytime but I never know when it is going to happen. I took it to a dealer and 5 guys said they never heard of it. If you look online numerous people have this complaint with out any recalls. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Power Train
Filed Oct 19, 2024CO

Ur transmission went out with only 96K miles on it, We were told that it could break down at any time leaving us stranded. there are may forums and people experiencing this issue. It was inspected by the dealer, and they confirmed that the transmission was needing to be replaced

Electrical System
Filed Oct 16, 2024CO

Upon starting the Highlander, there is a very loud screeching/feedback noise through the speakers- it appears to be coming from the DCM as described y a Toyota representative. . This happens upon stating the car at least once a day and frequency is increasing.

Power Train
Filed Oct 15, 2024NY

These Toyota highlanders had a whine noise in the transmissions that Toyota ended up taking care of in previous years. They said the problem was fixed in 2019 and newer. This problem has not been fixed as there are numerous confirmed cases of the exact problem with later models.

Unknown or Other
Filed Oct 11, 2024VA

Extremely loud high pitched noise when the vehicle starts. The problem began early October 2024 and has continued. It happens every time the car turns on.

Unknown or Other
Filed Oct 9, 2024NC

I purchased a 2019 Highlander Platinum Limited a few weeks ago and it started making an incredibly loud feedback sound from the speakers every 10-15 times I start the vehicle. I do not have a subscription but I currently have a free trial thru sirusXM radio (not sure if this has anything to do with it or not). The loud beeping noise at startup is EXTREMELY loud causing my right ear to ring. Luckily I do not have small children in the car to experience this.

Power Train
Filed Oct 7, 202451,000 milesNY

The contact owns a 2019 Toyota Highlander. The contact stated that recently while driving at speeds above 40 MPH, there was a whining sound coming from the engine compartment. The cause of the sound was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 51,000.

Electrical System
Filed Sep 21, 2024MI

Was stuck in traffic on a highway for about 25 minutes going 0 miles per hour because of an accident about 5 miles away. Then the traffic started to clear and began driving on the road again. About five minutes later, the vehicle lost full drive abilities and the check engine light came on, traction control light on, brake light was on, ABS light was on, stability control warning light on, and then on the info screen the vehicle stated, "Hybrid System Malfunction Stop in a Safe Place, See Owner's Manual", screen then showed within 2-seconds, "Pre-Collision System Malfunction Visit Your Dealer", then in about 2 additional seconds later the info screen stated, "Check Engine Visit Your Dealer", then most every waring light turned on, and there was no power for drive with either hybrid or gasoline engine. The vehicle basically came to a sudden halt in the middle of traffic with steering wheel locked and no control. Had to get police involved and a tow to get off the road. Had vehicle towed to a local toyota dealership and they do not open until Monday at 9am. This incident occurred on Saturday around 3pm.

Power Train
Filed Sep 11, 2024TX

Dealership stated that whining sound from transmission is irreparable and must be replaced. It is unsafe to drive and the dealer confirmed the noise. This is a known, common issue with the CVT Transmissions, but they are not willing to replace it due to being more than 60 months past the manufacture date, but under 60,000 miles.

Fuel/Propulsion System
Filed Aug 27, 2024MD

Vehicle just turned 12,000 miles. When fueling the vehicle gas gauge does not read correctly. This may cause an unexpected loss of control and accident if out of gas when driving. Vehicle has not yet been to the dealer for repair but going soon. As far as I can determine there are no warning lamps for a faulty fuel gauge.

Power Train
Filed Aug 21, 2024TN

Approximately at 56,000 miles I began having trouble with a whining noise along with rough, delayed, or sudden shifting, lack of acceleration from a stop and shuddering. I had taken it in for an oil change and explained some of my complaints. They stated they didn't hear any whining noises (so they say) after completing the oil/fluid change. The service department said if it continues to come back and they stated that they haven't had any complaints about the whining noise with Toyota. I got "service engine light" and took it to the dealer which they said was a sensor for AWD. I paid to have it replaced and 2 days later the exact code came back up. Took it back into the Toyota dealership stating the same code came on but, to date, the dealer has been unable to correct the problem because they say it's the transmission that needs replacing which will cost over 8,500.00! My truck only has 119k miles and should be good to go for at minimum of 100k miles more with no major issues!

Engine and Engine CoolingFire
Filed Aug 15, 202496,200 milesVA

The contact owns a 2019 Toyota Highlander. The contact stated that while driving approximately 65 MPH the vehicle began to loose automotive power and stalled. During the incident, several warning messages were activated which included the check engine light and the ABS warning. While inspecting the vehicle smoke and fire began to stream from under the engine hood and moments later the frontend of the vehicle became engulfed in flames. The fire department was called to the scene and extinguished the flames. During the incident, the vehicle was destroyed and later towed away. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 96,200.

Vehicle Speed Control
Filed Aug 5, 202416,000 milesNY

The contact owns a 2019 Toyota Highlander. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle hesitated and was sluggish while responding. There was an abnormal humming noise detected. There were no warning lights illuminated. The vehicle was taken to the local dealer, where the transmission was replaced, but the failure recurred. While driving 71 MPH and merging into traffic while accelerating, the vehicle failed to respond. The contact was able to veer to the shoulder. The vehicle was taken back to the local dealer; however, the dealer was unable to duplicate the failure. There were no fault codes retrieved. The mechanic at the dealer reported that during the test drive, there was hesitation while downshifting. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 16,000.

Unknown or Other
Filed Jul 23, 2024NJ

While driving the car on the highway with no other cars in the immediate area it sounded like there was an explosion on the roof. The glass sun roof spontaneously exploded. Small pieces of glass were everywhere. I was able to pull over to a parking lot. There could have been a serious accident or injury as this event caused me to swerve.

Visibility › Sun/Moon Roof Assembly
Filed Jul 19, 202478,000 milesAK

The contact owns a 2019 Toyota Highlander. The contact stated while driving 50 MPH, the moonroof glass suddenly shattered, raining glass down on the occupants inside the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 78,000.

Engine and Engine Cooling › Engine › Crank/Camshaft Position Sensor
Filed Jul 17, 202460,000 milesFL

The contact owns a 2019 Toyota Highlander. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed as a failure with the crankshaft sensor. The contact was informed that the crankshaft sensor needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000. The VIN was not available.

Seats › Front Assembly › Recliner
Filed Jul 16, 202464,000 milesMD

The contact owns a 2019 Toyota Highlander. The contact stated that while adjusting the driver's seat, the control was making an abnormal buzzing sound. The contact stated that the seat was not moving forward or backward, and the seat back was not moving forward or reclining as needed. The contact stated that there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the seat motor needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 64,000.

Power Train
Filed Jul 12, 2024AL

Transmission failed at 97,500 miles

Power Train
Filed Jul 12, 2024PA

Transmission Failed at 65,000. Yes, inspection available upon request. Safety is when my family with little children are in the car, and erratic shifting takes place while traveling at high rates of speed. Car has not broken down, but was told by dealer that it could "run for ever or break down tomorrow" Issue for me is that it is VERY apparent through multiple resources that Toyota clearly is aware of this issue. Recalled in 2017, and 2018.....but looks like most is happening with the 2019 with no accountability on their part. Power train warranty expires at 60,000 miles....yet 75% of reported issues are in between $60,000-$70,000 with Toyota offering ZERO assistance or taking any responsibility or action. No warnings on the dash, no lights. Either loud noise, high rev RPM, or sudden erratic shifting. Just Toyota....saying "yeah we know about it, but still not helping with it, not extending the warranty, and just leaving you with a $8,000-$10,000 bill or continue with a ticking time bomb. Negligence is a safety issue. A big one.

Electrical System
Filed Jul 9, 202477,000 milesIL

The contact owns a 2019 Toyota Highlander. The contact stated that while the vehicle was parked and attempting to start the vehicle, the vehicle failed to respond as intended. The contact stated that the failure had been recurring, and the battery was replaced, as recommended by the local dealer; however, the failure persisted. The vehicle was taken to another local dealer where it was diagnosed that the START/STOP system was draining the battery. As a result of the failure, the START/STOP system was turned off. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline for assistance. The failure mileage was approximately 77,000.

Tires › Pressure Monitoring and Regulating Systems
Filed Jul 8, 2024MA

NOT a tire issue, TPMS issue, had 2 replaced due to corrosion and slow leaks. These came with a certified used vehicle. Mettalic stems and NitroFill. From Dealer IRA toy of Danvers Mass. 245/60R18 tires. There was no tire damage Dash light came on before driving. TPMs sensors were replaced 6 months apart. The other 2 are still on the car and holding air for now. High cost for replacement With new style rubber stems. Not warranted but should be before they snap off on Road and cause accident. Manual says if catastrophic fail TPMs dash may not Light. Toyota should replace metal with new rubber non-corroding stems and sensors. Tire are important and the safety devices to check this should be of better safety Than the item being monitored.

Power Train
Filed Jun 30, 2024OH

Transmission has a whine at 117,000 miles. No warning lights. An independent shop advised the transmission is bad and needs replaced. After reading numerous similar complaints, I believe the premature failing of the transmission jeopardizes people's safety as improper shifting could cause an accident. Currently waiting on an appointment at a Toyota dealership.

Unknown or Other
Filed Jun 26, 2024UT

While driving my car, the check engine light turned on and my car listed hybrid system malfunction as a flashing indicator. It lost all power in the middle of the road and I was unable to drive and move vehicle. This is the third incident with the same problem since purchasing.

Power Train
Filed Jun 25, 2024OR

Transmission/transfer case has a known bearing/internal fault that makes a whining sound between 20-40 mph, vehicle has only 56,000 miles. Based on other owner experiences the transmission must be replaced at an estimated cost of 10,000-13,000 dollars.

Power Train
Filed Jun 10, 2024TX

The transmission started making a whining noise at 100k miles and is getting worse as the mileage gets higher. There is a similar problem with 2017-2018 models.

Seat Belts
Filed May 29, 202440,000 milesNY

The contact owns a 2019 Toyota Highlander. The contact stated that while her grandkids were attempting to latch the rear seat belts, the seat belts independently unlatched. The seat belt warning light illuminated. The vehicle was not taken to the dealer. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V877000 (Seat Belts). The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the recall. The failure mileage was approximately 40,000.

Power Train
Filed May 14, 202425,000 milesOR

The contact owns a 2019 Toyota Highlander. The contact stated while driving 45 MPH uphill, the vehicle downshifted unintendedly and failed to shift back to the intended gear. There was no warning light illuminated. The vehicle was taken to the dealer, where the transmission was recorded; however, the failure recurred. The contact stated that the failure had been recurring while driving uphill. Additionally, the contact stated that while at a complete stop and depressing the brake pedal, the vehicle lunged unexpectedly. The contact stated that while driving on a level road surface and depressing the brake pedal, the brake pedal went to the floorboard; however, while driving uphill and depressing the brake pedal, the brake pedal travel distance was reduced. The vehicle was taken to the dealer, where the brake line was bled; however, the failure persisted. Additionally, the dealer determined that the brake pedal was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would follow up within 3 to 4 days. The failure mileage was approximately 25,000.

Air Bags
Filed May 13, 2024NV

2 weeks ago, the warning light in the dashboard turned on with a message that “SRS AIRBAG SYSTEM MSLFUNCTION” I am not sure but I never had an accident and I donno why that warning is on. I asked Toyota but they said they do not have any recalls

Power Train
Filed May 11, 2024GA

The vehicle has developed a whining noise from the transmission on acceleration. It is the same symptoms included in a customer support bulletin for 2017, 2018 models with the same transmission. I’ve been unable to locate a bulletin covering the 2019 that I own even though it is the same issue.

Vehicle Speed Control › Accelerator PedalCrash1 injured
Filed Apr 26, 202410,000 milesTX

The contact owns a 2019 Toyota Highlander. The contact stated while attempting to make a turn in a parking a lot, the accelerator pedal became stuck on the mat, and the vehicle accelerated unintendedly. The contact stated that she depressed the brake pedal, but the vehicle failed to respond. The contact stated that as she was approaching a guard rail, she turned off the vehicle. The vehicle jerked and the front end of the vehicle crashed into the guard rail. The air bags did not deploy. The contact stated that she sustained pain on the right foot and underwent surgery later. A police report was filed. The vehicle was towed to the dealer collision center, where the vehicle was repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.

Unknown or Other
Filed Apr 26, 2024CA

Occasionally upon starting the vehicle an EXTREMELY high pitched screech is emitted - probably through the speakers for a few seconds. The sound is ear splitting. This occurs ~5 of the times when starting.

Power Train
Filed Apr 2, 2024MN

My Highlander currently has 91,700 miles. Over the last 60 days, it has developed a high-pitched whine during acceleration under power. The sound starts at about 20 MPH and continues. I presented it to the dealer 30 days ago and they suggested new tires, front and rear brakes and an alignment. Those repairs have all been completed and the noise continues and may have gotten worse. A second diagnostic visit revealed the need for a new transmission at a cost of $11,005. The part number involved is T030510-48601-84. Safe operation of the vehicle is at risk as I could be stranded or worse as I wait for a part that is on back-order. There are no warning lights or check engine lights.

Electrical System
Filed Mar 23, 2024WA

I have a sporadic high pitch screeching beep when I start my car. It started about 3 months ago. It is so LOUD and glad I don’t have little kids or older adults I have to transport. I have noticed my SOS consistently blinks green and red.

Tires › Sidewall
Filed Mar 19, 2024FL

Goodyear Reliant All-Season 245/60R18 105V All-Season Tire [XXX] going to Orlando, FL on [XXX]. Speed about 72MPH. A bunch of motorcycles were passing us and thought sudden sound was their engines. Car begin to shake hard to control. Pulled over side and saw side wall had separated from main body of tire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Unknown or Other
Filed Mar 17, 2024WA

There is a painful ear screech sound from speakers when starting car. Sometimes it happens multiple times a day and sometimes I can go a few days without it happening when I start my car.

Power Train
Filed Mar 1, 2024GA

In driving my vehicle the RPM stayed high I took it into the Toyota dealer in Albany Ga and was told that the transmission was stuck in 3rd gear and the transmission needed to be replaced. My vehicle currently has 66k mikes on it so it is not covered by a warranty. I read where the 2018 Highlander had reported issues with their transmissions. I checked to see if one of the 2018 transmissions were put in my 2019 model and all I was told was there was not a recall on my vehicle. Yet if I were to order a new transmission through Toyota they told me they are on back order for anywhere of two weeks to two months. Sounds like they are having issues if they have none in stock.

Unknown or Other
Filed Feb 22, 2024MS

A reoccurring noise comes from the passenger side of the vehicle every time I drive. It sounds like a short in a wire or maybe a loose wire. I can’t decide if it’s coming from the passenger door or the passenger seat. It is not affected by turning the radio volume up or down or even off. I do think though that I have noticed that the noise does NOT occur if a passenger is sitting in the passenger seat. I don’t have a passenger often enough for me to say the noise NEVER happens if a passenger is in the passenger seat. I have a video of the noise but this website doesn’t allow the video to upload.

Electrical System
Filed Feb 22, 2024MS

There is a loud, ear splitting sound that occurs at start up. It doesn’t happen every time but has happened multiple times since I’ve owned the car for 1 year. It is very loud—like a shrill feedback noise from a microphone.

Steering
Filed Feb 14, 2024MD

Poser steering failed momentarily. I was at the drive-thru window of CVS and was afraid my mirror would hit the pole when I pulled forward. I tried to turn while backing up slowly from a full stop. The car momentarily resisted my attempt to turn the wheel. There was no safety risk at the time. I have not had the problem investigated. The problem quickly corrected (within 2 seconds(?), o I did not notice or look for any warning lamp or message. I have read of steering failure on highways in the 2019 Highlander and am concerned that this is a harbinger.

Power Train
Filed Feb 14, 2024MD

The engine can be turned off while the shift (automatic) lever is not in Park. If the driver does not realize the failure to put the lever in Park, the car can roll freely. My car is available for inspection, but I was given to believe by Toyota service that this is a standard feature on all 2019 Highlanders. Safety is continually at risk because the car can roll and cause injury to an exiting passenger, another car, or a pedestrian. The car has not been inspected for this since Toyota does not believe this is a problem. There is a warning lamp triangle ! but no sound. The message says "Shift to P before exiting vehicle" . While proper parking is my responsibility, I have not seen the in any other type of vehicle in which I have ridden or driven, Honda, GMC, Chevrolet, Dodge Aspen--all owned and driven by me. This is an ongoing "condition", not an "incident".

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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