2017 Toyota Highlander complaints

THE SUNROOF IN OUR 2017 TOYOTA HIGHLANDER HYBRID JUST EXPLODED. IT WAS 80 DEGREES OUTSIDE. WE WERE DRIVING ON A PAVED, 2 LANE HIGHWAY. NO ONE ELSE WAS ON THE ROAD. THERE WAS A LOUD EXPLOSIVE SOUND. MY HUSBAND THOUGHT WE HAD BEEN SHOT; I THOUGHT THE BACK OF THE CAR HAD FALLEN OFF. WE PULLED OVER AND INSPECTED THE CAR. THERE WAS A LARGE HOLE (ABOUT 10 INCHES ACROSS) IN THE SUNROOF. SHATTERED GLASS FILLED THE INTERIOR SUNROOF COVER. THE GLASS WAS PUSHED UP, NOT DOWN LIKE YOU WOULD EXPECT IF SOMETHING HIT THE GLASS.

CRUISE CONTROL ON SPEED AT 45 MPH, LIFTED CRUISE LEVER 5 TIMES TO POSTED 50 MPH SPEED GOING ONTO INTERSTATE APRON/BRIDGE. LIFTED THE CRUISE CONT LEVER AND HELD TO ACCELERATE TO POSTED SPEED OF 60. RELEASED LEVER AT 60 MPH, BUT NOTICED CAR STILL ACCELERATING. PULLED ON LEVER TO CANCEL WHEN CAR WAS AT 75 MPH. CAR HAS 19,850 MILES

MY TOYOTA HIGHLANDER WOULD NOT GO INTO PARK. THE SUV LUNGED FORWARD OVER CURBING AND INTO BUILDING. THEN WENT VIOLENTLY INTO REVERSE AND INTO A UNCONTROLLABLE SPIN. THEN THE SUV WENT VIOLENTLY INTO DRIVE AND JUMPING OVER A CURBING AND INTO A DITCH AND WAS SITTING ON TOP OF A NATURAL GAS LINE. DURING THIS WHOLE TIME I WAS PRESSING THE BRAKE AND PUSHING THE IGNITION SWITCH TRYING TO TURN OFF THE ENGINE. THIS WAS DONE IN A PARKING LOT AS I WAS TRYING TO PARK. *DT *TR

THE VEHICLE WAS HIT BY THE LEFT SIDE AND THE AIRBAGS DID NOT RESPOND

CAR STALLED HAS HAPPENED MORE THAN 5 TIMES AT PARKING LOT - GAS STATION - HOME - RESTAURANT - CAR WASH CAR HAS STOPPED WHILE DRIVING ON MAIN STREET 1 TIME

INTERMITTENT LOW SPEED THROTTLE DOES NOT RESPOND, THEN SUDDENLY "CATCHES" AND RAPIDLY ACCELERATES ALMOST CAUSING ACCIDENT. HAPPENED 4 TIMES SO FAR. REPORTED TO PIERCEY TOYOTA AT EACH OF LAST 2 SERVICES. THEIR RESPONSE IS TECHNICIAN DROVE CAR AND CANNOT DUPLICATE.

ON SATURDAY APRIL 27 AT 2 PM I PUT MY CAR IN PARK AND WAS GETTING OUT. THE CAR STARTED ROLLING BACKWARDS AND AS I WENT TO REACT WAS KNOCKED DOWN AND PINNED UNDER THE FRONT LEFT TIRE OF THE CAR. MY THREE CHILDREN WERE IN THE BACK WATCHING THEIR MOTHER LYING ON THE GROUND HELPLESS AND SCREAMING FOR HELP. THANK GOD TO GOOD SAMARITAN'S THEY LIFTED THE CAR OFF OF ME WHILE I WAITED FOR THE EMS TO ARRIVE. SEVERAL WITNESSES SAID THE CAR WAS IN FACT IN PARK AND THIS SHOULD HAVE NEVER HAPPENED. I AM SEVERELY SORE AND INJURED AND THIS SHOULD NOT EVER HAPPEN. THIS HAPPENED ON HYLAN BLVD. PARTY CITY IN STATEN ISLAND NEW YORK.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE COFFEE CUP ICON DISPLAYED ON THE INSTRUMENT PANEL DURING THE FAILURE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO HUDSON TOYOTA (599 ROUTES 440 SOUTH, JERSEY CITY, NJ, 07305, (201) 201-5483). THE DEALER INSPECTED THE VEHICLE, REPLACED THE ENGINE OIL, REPLACED THE FILTERS, AND ROTATED THE TIRES. THE DEALER INFORMED THE CONTACT THAT A METAL FRAGMENT WAS LOCATED IN THE MOTOR AREA; HOWEVER, THE DEALER WAS UNABLE TO REMOVE THE METAL OBJECT THAT WAS LOCATED IN THE MOTOR. THE DEALER CONCLUDED THAT THERE WAS AN ELECTRICAL FAILURE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,966.

SINCE IT HAS BECOME COLDER IN THE MIDWEST AROUND NOVEMBER 2018, I CAN HEAR A CLUNK OR A 'THUNK' KIND OF SOUND WHEN I MAKE A COMPLETE STOP OR PUT THE CAR IN REVERSE. THE SOUND IS COMING FROM THE BACK, THE AREA WHERE THE BRAKES ARE, BOTH LEFT AND RIGHT SIDE. THIS IS IN MY 2017 HIGHLANDER AWD XLE. I HAVE ADDRESSED IT WITH AN AUTHORIZED TOYOTA SERVICE DEALER MANY TIMES BUT NOTHING HAS BEEN 'FOUND' BY THEM. THEY ADJUSTED THE EMERGENCY BRAKE SHOES AND LUBRICATED THE EMERGENCY BRAKE PARTS, BUT NOTHING HAS FIXED IT. THE SOUND KEEPS COMING BACK. I HAVE ALSO FILED A COMPLAINT WITH TOYOTA CORPORATE HEADQUARTERS. THE CASE IS NOW CLOSED DUE TO THE SERVICE DEALER STATING THE SOUND IS NOT A 'DEFECT' AND THEY HAVE TO BASICALLY WAIT FOR MORE COMPLAINTS TO TAKE ANY ACTION. I CAN HEAR THIS SOUND ANYWHERE FROM 10 TO 30+ TIMES A DAY WHEN I DRIVE AROUND IN A CITY AND SUBURBAN SETTING, WHERE I AM STOPPING AT MANY STOP SIGNS AND RED LIGHTS. IT IS LOUD ENOUGH TO HEAR OVER SOME LOW TO MEDIUM LOUD MUSIC PLAYING. IT ALMOST SOUNDS LIKE THE EMERGENCY BRAKE ENGAGING. I AM WORRIED THE BRAKES WILL FAIL OR THE EMERGENCY BRAKE WILL ENGAGE WITHOUT ME SETTING IT. I HAVE SMALL CHILDREN IN THE CAR WITH ME MOST OF THE TIME. THIS NEEDS TO BE ADDRESSED.

I STOPPED AT MY NEIGHBORS HOUSE TO GIVE HER SOMETHING,I LEFT THE ENGINE RUNNING WHEN I WENT IN TO HER HOUSE AS SOON AS I WENT INTO HER HOUSE I HEARD A NOISE LOOKED OUT AND COULDN'T SEE THE CAR,I WENT OUT SIDE AND THE CAR HAD JUMPED IN TO GEAR AND WENT INTO HER GARAGE ( THE DOOR WAS OPEN) THE CAR HIT HER BIKE,GOLF CLUBS THERE WAS A 2X4 ON A CHAIR THE CAR HIT THE 2X4 AND THEN THE OTHER END OF THE 2X4 HIT HER WASHING MACHINE WITCH STOPPED THE CAR.THE DOOR WAS LOCKED SO I WENT HOME (3 HOUSES FROM HER HOUSE) TO GET THE OTHER SET OF KEYS THE CAR STILL WOULDN'T UNLOCK SO I USED THE THE KEY THAT IS IN THE REMOTE CONTROL TO UNLOCK IT AND SHUT THE ENGINE OFF.I CAN'T BELIEVE THE CAR LOCKED BECAUSE THE KEYS WERE IN MY PURSE THAT WAS IN THE CAR.THE 2X4 WENT INTO THE ENGINE AND A TOW TRUCK HAD TO TAKE IT TO THE GARAGE.I CAN'T BELIEVE THE CAR JUMPED INTO GEAR AND MOVED ON ITS OWN. AT ONE TIME WHEN WE HAD AND OIL CHANGE MY HUSBAND TOLD THE SERVICE MANAGER THAT WHEN WE PUT THE CAR IN GEAR THE CAR WOULD MAKE A CLUNK NOISE AND HE SAID THEY ALL DO THAT. MAYBE THEY DO BUT I WOULDN'T THINK SO AFTER WHAT HAPPENED.

STEERING WHEEL AIRBAG IS HOT WHEN DRIVING

I WAS DRIVING ON AN INTERSTATE WITH DYNAMIC SPEED CONTROL ON. THE CAR SLOWED APPROPRIATELY TO MATCH THE SPEED OF THE THE VEHICLE AHEAD OF ME. SUDDENLY SEVERAL WARNING LIGHTS AND MESSAGES APPEARED: MASTER WARNING LIGHT, CHECK ENGINE, CHECK AWD, GO TO TOYOTA DEALER, ENGINE POWER LOSS.THE CAR SLOWED TO ABOUT 35 MILES AN HOUR (IN A 65 MPH AREA) WHILE TRAFFIC IN FRONT OF ME WAS AT (OR ABOVE) THE SPEED LIMIT. I WAS ABLE TO SAFELY GET TO THE SHOULDER AND TURN THE CAR OFF. I TOOK A FEW MINUTES TO USE MY SMARTPHONE TO FIND THE NEAREST DEALER AND PLANNED TO GO OFF THE EXIT (WHICH WAS JUST A FEW YARD AHEAD) AND TRY TO MAKE IT TO THE DEALER ON SIDE ROADS. WHEN I RESTARTED THE CAR ALL LIGHTS AND WARNINGS WERE OFF AND THE CAR DROVE WITHOUT INCIDENT UNTIL I REACHED THE DEALER NEAR MY RESIDENCE, ABOUT 100 MILES AWAY. THE SERVICE REP AT THE DEALER ADVISED I HAD TRAVELED TOO FAR SINCE THE INCIDENT FOR THEIR COMPUTER ANALYSIS TO WORK AND HE HAD NO ADVICE EXCEPT TO GO TO THE NEAREST DEALER IF IT EVER HAPPENED AGAIN. I WOULD LIKE TO HAVE SOME INFO ON HOW TO AVOID SUCH AN INCIDENT AGAIN.

SEVERAL INSTANCES WITH VEHICLE MOVING ON A CITY STREET LESS THAN 5 MPH AND ATTEMPTING TO MAKE A LEFT TURN INTO A SIDE STREET THE VEHICLE LOSES ALL ENGINE POWER AT THE GAS PEDAL. ATTEMPTS TO PRESS THE GAS PEDAL HAS NO AFFECT, THEN AFTER ABOUT 5-8 SECONDS THE VEHICLE RESPONDS TO THE GAS PEDAL AND STARTS MOVING. I HAVE HAD THE SAME PROBLEM WHEN MOVING SLOWLY ON A CITY STREET AND ATTEMPTING TO CHANGE LANES, WHILE IN THE MIDDLE OF THE LANE CHANGE THE VEHICLE LOSES ALL POWER FOR 5-8 SECONDS AND THEN WILL START TO RESPOND TO THE GAS PEDAL. THEN RESPONDS TO THE GAS PEDAL. THIS IS POTENTIALLY A VERY DANGEROUS SITUATION AND AN ACCIDENT WAITING TO HAPPEN AS I'M UNSURE IF THE CAR WILL GO OR NOT WHEN THIS OCCURS. I HAVE HAD THE VEHICLE BACK TO TOYOTA'S SERVICE DEPARTMENT TWO TIMES FOR THIS PROB LEM AND THEY REPEATEDLY TELL ME THAT THEY CAN NOT DUPLICATE THE PROBLEM AND THAT THE VEHICLE IS OPERATING NORMALLY.

SITTING IN THE CAR WITH THE TRANSMISSION IN THE PARK POSITION, MOTOR AND ACCESSORIES OFF, THE TAILGATE OPENED ON ITS OWN SIX TIMES IN A 45 MINUTE PERIOD. EACH TIME WE CLOSED THE HATCH WITH THE BUTTON ON THE DASH. WHEN WE RETURNED HOME AND PARKED IN THE GARAGE, THE DOOR OPENED AGAIN BY ITSELF WITHIN A TWO HOUR PERIOD. ALL KEYFOBS WERE IN THE HOUSE.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 35 MPH AT NIGHT, A CRACKING NOISE WAS HEARD ON THE ROOF FOLLOWED BY A LOUD EXPLOSION. THE CONTACT STATED THAT THE SUN ROOF WAS SHATTERED, BUT DID NOT COLLAPSE UNTIL THE FOLLOWING DAY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO TOYOTA OF PHARR (956-815-2285, LOCATED AT 1625 W EXPY 83, PHARR, TX 78577) WHERE THE DEALER INSISTED THAT THE FAILURE WAS CAUSED BY A FALLING OBJECT. THE CONTACT WAS PROVIDED AN ESTIMATE FOR INSURANCE PURPOSES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,800. THE VIN WAS NOT PROVIDED.

AUTOMATIC TRANSMISSION FAILED/QUIT WORKING AT A STOP LIGHT IN CHEYENNE, WYOMING 28 DECEMBER 2018 WITH ONLY 25,000 MILES ON THE VEHICLE. I HAD IT TOWED BACK TO THE DEALERSHIP FOR REPAIRS.

WHILE COMING TO A STOP AT A RED LIGHT, THE VEHICLE STARTED JOLTING LIKE IT WAS GOING TO SHUT OFF. ONCE AT A FULL STOP, THE CAR DID NOT SHUT OFF. INSTEAD, ONCE I LIFTED MY FOOT OFF THE BREAK, THE VEHICLE WOULD NOT MOVE. I SHIFTED INTO PARK, BACK TO DRIVE, REVERSE, AND EVEN MANUAL BUT THE CAR WOULD NOT MOVE. I WAS STUCK ON A ROAD WHERE CARS DRIVE 60-70 MPH IF THE LIGHT IS GREEN I WAS AFRAID THAT I WOULD BE READ-ENDED. I WAS HELPED BY A GOOD SAMARITAN OFF THE ROAD AND WAS FORCED TO TOW THE VEHICLE TO MY HOUSE. NEXT MORNING, THE CAR STILL WOULD NOT MOVE AND WAS FORCED TO TOW IT TO THE TOYOTA DEALERSHIP. OUTSIDE OF SOME IRREGULAR DOWN-SHIFTING, THE DEALER COULD NOT DUPLICATE THE PROBLEM. ULTIMATELY, THE SYSTEM WAS REBOOTED AND THE VEHICLE WAS RETURNED TO ME AFTER I TEST DROVE IT WITH THE SHOP FOREMAN. BECAUSE THE PROBLEM WAS NOT DIAGNOSED, I FEEL UNSAFE DRIVING THE VEHICLE AND AFRAID THAT PROBLEM MAY REOCCUR, LEAVING ME IN A DANGEROUS SITUATION. THE DEALERSHIP ITSELF WAS VERY HELPFUL BUT THEY RELIED ON CORPORATE TOYOTA TO GUIDE THEM WITH DIAGNOSING AND FIXING THE PROBLEM. IT SEEMS THEY CAME UP SHORT.

ON SUNDAY OCT 21 2018, THE DRIVER HAD JUST LEFT THE OLIN REST AREA IN NORTH CAROLINA, HEADING NORTHBOUND ON RT 77. AFTER DRIVING FOR A LITTLE BIT THE CAR SUDDENLY ACCELERATION UNINTENTIONALLY BY ITSELF. AND THE CAR STARTED TO ZIG ZAG ACROSS THE HIGHWAY LANES WITHOUT THE DRIVER TURNING THE STEERING WHEEL. THE DRIVER TRIED TO PRESS ON THE BRAKE BUT IT WAS NOT EFFECTIVE. THE CAR THEN GRAZED AN HIGHWAY GUARDRAIL AND IT PARTIALLY RIPPED OFF THE REAR LEFT SIDE AND REAR BUMPER. THE DRIVER KEPT PRESSING THE BRAKE WITHOUT EFFECT WHILE SWERVING ACROSS THE LANES. THEN SUDDENLY THE BRAKES STARTED TO WORK AND THE DRIVER WAS ABLE TO BRING THE CAR TO A STOP ON THE RIGHT SHOULDER. THE DRIVER PUT IT INTO PARK BUT THE ENGINE KEPT REVVING AT HIGH RPM UNTIL THE DRIVER TURNED OFF THE ENGINE. I THINK THE CAR HAD A SUDDEN UNINTENDED ACCELERATION INCIDENT DUE TO THE ELECTRONIC THROTTLE CONTROL. IN ADDITION, I THINK THE ZIG ZAG WAS DUE TO THE ELECTRONIC TRACTION/ STABILITY CONTROL, SENDING EXCESSIVE POWER TO A WHEEL ON A PARTICULAR SIDE OF THE VEHICLE WHEN IT DIDN'T NEED IT.

TAKATA RECALL. STRANGE NOISES AND FLASH GREEN LIGHT APPEAR ON DISPLAY, AFTER 1/4 MILES FROM PARKING LOT, THE CAR SPEED UP BY ITSELF, THE PRE-COLLISION SYSTEM (PCS) IS NOT WORKING, BRAKE ASSIST IS FAILED, THE DRIVER CANNOT MANUALLY BRAKES THE CAR.

BOUGHT THIS 2017 TOYOTA HIGHLANDER NEW FROM DEALER IN DENVER. 400 MILES ON VEHICLE. THE WINDSHIELD WAS CRACKED SEVERELY IN THE FIRST 1000 MILES FROM MINOR STONES HITTING THE BASE OF THE WINDSHIELD, REQUIRING REPLACEMENT- OEM WITH CAMERA, HEAT, RADAR SENSORS FOR $1800. NOW, THAT SECOND WINDSHIELD HAS CRACKED AGAIN, REQUIRING A 3RD WINDSHIELD INSTALLED AT 27,000 MILES. TOYOTA SLANTED THE ANGLE OF THE FRONT HOOD ON THIS VEHICLE TO REDUCE DRAG AND IMPROVE GAS MILEAGE. AS A RESULT, MINOR STONES ON THE ROAD ARE THROWN VIOLENTLY INTO THE BASE OF THE WINDSHIELD LEADING TO CRACKS WHICH START FROM THE BASE OF THE GLASS AND QUICKLY CRAWL UP AND ACROSS THE WINDSHIELD REQUIRING REPLACEMENTS. THIS IS NOT SAFE. I HAVE HAD 3 BRAND NEW HIGHLANDERS IN DENVER OVER 12 YEARS- A 2009 HIGHLANDER HYBRID LIMITED, A 2015 HIGHLANDER LIMITED AND THIS 2017 HIGHLANDER LIMITED- AND THIS IS THE FIRST VEHICLE WHERE THE WINDSHIELD BARELY LASTS A FEW THOUSAND MILES BEFORE CRACKING AND REQUIRING A NEW WINDSHIELD. THESE WINDSHIELDS ARE HEATED, WITH CAMERA AND RADAR SENSORS AND OEM ONLY SO REPLACING THESE IS NOT CHEAP- $1800 PER WINDSHIELD FROM TOYOTA. THIS IS A DESIGN DEFECT IN THE VEHICLE AND SHOULD BE ADDRESSED. PROTECTION FOR THE BASE OF THE WINDSHIELD NEEDS TO BE ADDED. THE CRACKS ALWAYS HAPPEN IN THE SAME SPOT.

TWICE IN THE SPAN OF 1 YEAR AND 6 MONTHS OWNED CAR FOR 2 YEARS 1ST- SHATTERED WINDSHIELD- GLASS CAME INSIDE THE CAR OF HYLANDER WHEN ROCK HIT WINSHIELD- ONLY 1 YEAR OLD. CAR WAS IN MOTION ON A CITY ROAD SPEED LIMIT 35 MPH 2ND TIME: SHATTERD WINSHIELD 1 YEAR 3 MONTHS LATER FROM ANOTHER ROCK. THE CAR WAS IN MOTION ON A CITY STREET SPEED LIMIT 45 MPH

TRANSMISSION FAILURE. TOYOTA REPLACED ENTIRE TRANSMISSION

THIS VEHICLE DOES NOT ALARM ON PEOPLE WALKING BEHIND THE VEHICLE WHEN BACKING OUT OF A PARKING SPOT IN A PARKING LOT. IT ALSO DOESN'T ALARM ON A VEHICLE BACKING TOWARDS YOU DIRECTLY BEHIND THE VEHICLE. THE VEHICLE WAS IN REVERSE JUST MOVING OUT OF MY PARKING SPACE, IT HAPPENED TWICE RECENTLY. IT IS AN UNUSUAL SITUATION WHICH IS WHY I HAVEN'T REPORTED IT EARLIER. THE CAR WAS IN REVERSE.

2017 HIGHLANDER LIMITED. 11,800 MILES. OVER THE LAST 30 DAYS THE VEHICLE HAS HAD 3 SIMILAR EVENTS OF VEHICLE HESITATION OR STUMBLING FROM A FULL STOP, WHEN APPLYING FULL ACCELERATOR PEDAL TRAVEL. THE VEHICLE SEEMS TO ACCELERATE NORMALLY FOR A SECOND OR TWO, THEN JUST SEEMS TO HANG AT 5-10 MPH. PUMPING THE ACCELERATOR PEDAL QUICKLY FULL UP, FULL DOWN MAY HAVE FIXED THE PROBLEM, I'M NOT REALLY SURE, BUT THAT IS WHAT I DID.THE VEHICLE OPERATES NORMALLY AFTER THAT.IN THE LAST AND MOST FRIGHTENING EPISODE, I WAS AT A STOP,ON A SIDE STREET WAITING TO TURN ONTO A FRONTAGE ROAD WHERE TYPICAL SPEEDS ARE 60 MPH. I PRESSED THE ACCELERATOR PEDAL FULL DOWN TO THE FLOOR AND TURNED ONTO THE FRONTAGE ROAD. THE VEHICLE SEEMED TO ACCELERATE NORMALLY FOR 1-2 SECONDS, THEN AS BEFORE, JUST STAYED AT 5-10 MPH WITH A CAR COMING UPON MY REAR AT 60 MPH. FORTUNATELY FOR ME HE WAS ABLE TO CHANGE LANES AND AVOID RUNNING INTO ME. I PUMPED THE ACCELERATOR PEDAL AS DESCRIBED. THE VEHICLE THAN RESPONDED NORMALLY. I DON'T REMEMBER IF THE VEHICLE WAS IN POWER OR ECONOMY MODE. I TYPICALLY PUT IT INTO POWER MODE BEFORE ENTERING THE HIGHWAY (WHICH I WAS ABOUT TO DO ON THE FAR SIDE OF THE FRONTAGE ROAD) IF I REMEMBER. AS YOU MAY IMAGINE THIS LAST EPISODE LEFT ME QUITE DISTURBED. I ALWAYS USE REGULAR GRADE GASOLINE FROM TOP NAME GAS STATIONS. THESE EVENTS HAPPENED WITH DIFFERENT TANKS OF GAS FROM DIFFERENT STATIONS. I TOOK THE VEHICLE TO THE DEALERSHIP. THEY WERE NOT ABLE TO READ ANY ERROR CODES FROM THE COMPUTER,

ON AUGUST 10TH 2018, I WAS DRIVING MY 2017 HIGHLANDER WITH 17,000 MILES ON A MAJOR HIGHWAY IN CALIFORNIA WHEN I ACCELERATED HARD TO PASS OTHER VEHICLES. SUDDENLY THE HIGHLANDER LOST ALL POWER WITH ALL THE BELLS AND WHISTLES SOUNDING. THE ORANGE TRIANGULAR WARNING/CHECK ENGINE LIGHTS CAME ON WITH THE ALL WHEEL DRIVE SYSTEM FAILURE FLASHING NEEDING IMMEDIATE SERVICE. I WAS ABLE THE GET TO THE SIDE OF THE HIGHWAY WITHOUT GETTING KILLED AND TURNED THE CAR OFF. AFTER A MINUTE I WAS ABLE TO RESTART THE CAR AND ALL THE WARNING LIGHTS RESET. THIS WAS THE SECOND TIME THIS HAPPENED. FIRST TIME THIS HAPPENED THE HIGHLANDER HAD ONLY 4,000 MILES ON IT AND WAS UNDER THE SAME CIRCUMSTANCES. I WAS TRYING TO PASS. WHEN I TOOK IT TO THE DEALERSHIP IN RENO NV THEY SAID ALL THE ERROR CODES WERE NOT CAPTURED AND THEY HAD NOT HEARD OF THIS ISSUE DESPITE MANY COMPLAINTS ON THE INTERNET AS WELL AS THIS SITE? I WAS TOLD THERE WAS NOTHING THEY COULD DO WITHOUT AN ERROR CODE. THEY SUGGESTED THE NEXT TIME IT HAPPENS, DO NOT RESTART THE CAR AND HAVE IT TOWED THE A DEALERSHIP TO TRY AND RECAPTURE AN ERROR CODE. I FILED A CLAIM WITH TOYOTA CORP BUT THEY LEAD ME TO THINK THAT THEY DON'T INVESTIGATE INCIDENTS LIKE THIS UNLESS THERE ARE NUMEROUS COMPLAINTS. I HAVE ADVISED MY FAMILY OF THIS DANGEROUS CONDITION WITH THE HIGHLANDER AND IF ANY ONE GETS HURT OR KILLED PLEASE SUE THE HECK OUT OF THEM. THIS IS A VERY DANGEROUS SYMPTOM WITH THE HIGHLANDER THAT IS GOING TO GET SOMEBODY KILLED AND TOYOTA DOESN'T SEEM T

CITY STREET, TWO WHILE TURNING FROM A STOP AND TWO FROM A STATIONARY STOP. LOSS OF POWER. PRESSING ON ACCELERATOR HAD NO AFFECT BUT APPROXIMATELY 5-10 SECONDS REGAINED MOVEMENT AND CONTINUED ON. UNSURE/UNKNOWN OF THE SAFETY CAUSE. SCARING ESPECIALLY TURNING LEFT WITH ONCOMING TRAFFIC COMING AT YOU.

HELLO, THERE. I WANT TO SHARE MY EXPERIENCE ABOUT HIGHLANDER PROBLEM. MY WIFE AND ME WENT TO MYSTIC,CT FROM MY HOME FOR PLEASURE AUGUST 8. I USED CRUISE CONTROL WITH 65 MPH ON HIGHWAY. AFTER I FINISHED TRAVELING THERE, I TRIED TO USE THE SAME CRUISE CONTROL ON THE WAY HOME. AND THEN SUDDENLY MY CAR MADE PROBLEM IN THE MIDDLE OF DRIVING ON HIGHWAY. RPM WENT UP TO OVER 3000 AND RPM NEEDLE ON DASHBOARD STARTED DANCING. AND I WATCHED 'CHECK AWD SYSTEM','TRACTION CONTROL TURNED OFF','CHECK ENGINE VISIT YOUR DEALERSHIP' COMING UP. AUTOMATICALLY MY CAR LOST POWER CONTROL. WE WERE VERY SCARED BECAUSE EVERYONE THERE WAS DRIVING A CAR WITH HIGH SPEED AT NIGHT. I TURNED ON EMERGENCY LIGHT AND PUT MY CAR ON SERVICE ROAD. FORTUNATELY, NO BODY FOLLOWED BEHIND MY CAR AT THAT TIME. IF SOMEONE KEPT APPROACHING MY CAR,WE WOULD HAVE MADE BIG TRAFFIC ACCIDENT. THIS IS SAFETY ISSUE FOR US. EVEN IF WE ARE STILL ALIVE, I DON'T HAVE ANY COURAGEOUS IDEA ABOUT MY CAR. I WILL NOT BE SATISFIED WITH MY CAR. WHENEVER I DRIVE IT, I HAVE TO THINK ABOUT MY CAR CONDITION. FOR EXAMPLE, I FOUND THE SAME STORY ABOUT MY HIGHLANDER THROUGH CARCOMPLAINTS.COM THAT CAR WAS EVENTUALLY BURNED IN THE MIDDLE OF HIGHWAY. SO I WANT MY MONEY BACK BY LEMON LAW.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. WHILE THE VEHICLE WAS STATIONARY OR WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S SEAT BELT RETRACTOR ASSEMBLY FAILED ON MORE THAN ONE OCCASION. THE CONTACT STATED THAT THE SEAT BELT TIGHTENED WITH EACH ATTEMPT TO MOVE AND PREVENTED THE DRIVER FROM MOVING. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO KOONS TYSONS TOYOTA (8610 LEESBURG PIKE, VIENNA, VIRGINIA 22182), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

"TAKATA RECALL" WHILE DRIVING BACK HOME WHILE I WAS DRIVING ON THE 5 SOUTH FREEWAY HEADING BACK TO LOS ANGELES FROM NEWHALL CA, THE WARNING, THE ABS, THE CRUISE CONTROL AND THE TRACKING CONTROL LIGHTS LID ON MY DASHBOARD ALL AT THE SAME TIME, SCARE ME SINCE I WAS DRIVING WITH MY CHILDREN I DID NOT KNOW IF MY CAR WOULD ALL OF SUDDEN TURN OFF , BUT ONCE I GOT HOME I PARK AND RETURN BACK TO CHECK IT 30 MINUTES LATER TURN THE CAR ON AND THE LIGHTS WHERE STILL THERE I TURN THE CAR BACK OFF AND THIS MORNING THEY WHERE NO LONGER THERE I CALLED THE DEALER BUT THEY SAID THEY CANT NO LONGER DO ANYTHING BUT DO THE 5 POINT CHECK SINCE THE LIGHTS ARE NOT THERE FOR THEM TO SEE WHAT IS WRONG THE CAR OR WHY THE LIGHTS LID IN THE DASHBORAD.

IN MOTION, THERE WAS NO INDICATOR LIGHT ON BOARD, JUST BIG NOISE STARTED COMING DURING START OR SPEED OF CAR. ENGINE CYL 6 ROD BEARING WAS FAULTY , MAKING NOISE, DEALER REPAIRED IT AND NOT ABLE TO ASSURE OTHER BEARINGS DONT HAVE ANY ISSUES.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. THE CONTACT CALLED ON BEHALF OF THE DRIVER AND STATED THAT ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE DRIVER'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FRONT PASSENGER SUSTAINED LEG INJURIES AND THE REAR PASSENGER ALSO SUSTAINED HEAD AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER OF THE OTHER VEHICLE ALSO SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A POLICE TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 1806013647. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

WHEN DRIVING IN THE RAIN WITH THE WINDSHIELD WIPERS OPERATING, A PATTERN, FOR A LACK OF A BETTER TERM, APPEARS AS PER THE INCLUDED PHOTO TAKEN WHEN THE VEHICLE WAS BEING DRIVEN AT THAT TIME. THIS PATTERN OR MARKINGS WHEN VISIBLE RUN VERTICALLY IN THE FORM OF WAVY LINES FROM ONE END OF THE WINDSHIELD TO THE OTHER. THIS CONDITION IS NOT THE RESULT OF THE WINDSHIELD WIPERS, A DIRTY WINDSHIELD, INSIDE OR OUT, OR ANY SUBSTANCE OF ANY KIND INTENTIONALLY APPLIED OR NOT AND IS AN ONGOING PROBLEM AND APPEARS EVERY TIME THE VEHICLE IS DRIVEN IN THE RAIN. WHEN FIRST NOTICED, THE VEHICLE WAS BEING DRIVEN OVER A PERIOD OF SEVERAL HOURS IN HEAVY AND LIGHT RAIN AND A PERIOD OF TIME IN DAYLIGHT AND EVENING HOURS WITH THE WIPERS BEING OPERATED AT DIFFERENT SPEEDS. THESE MARKINGS ARE A SUBSTANTIAL DISTRACTION ESPECIALLY IN THE EVENING WHERE ONCOMING HEADLIGHTS EXACERBATE THE CONDITION. THESE MARKINGS WHEN VISIBLE NEVER CHANGE OR STREAK AS THE WIPERS MOVE BACK AND FORTH AS IN THE CASE WHEN, FOR EXAMPLE, AN INSECT STRIKES THE WINDSHIELD. TO THIS END, AND JUST BY CHANCE ON THE DAY THE PHOTO WAS TAKEN, A STREAK IS VISIBLE AGAIN PROBABLY DUE TO AN INSECT HITTING THE WINDSHIELD OR SOME OTHER TYPE OF DEBRIS, HOWEVER, THE MARKINGS IN QUESTION CLEARLY STAND OUT FROM THE STREAK. IT IS NOTED IN THE CASE OF THE STREAK, AS WOULD BE EXPECTED, IT FOLLOWS THE MOVEMENT OF THE WIPER. THE MARKINGS WHEN APPLICABLE ARE VISIBLE WHEN THE VEHICLE IS MOVING OR STATIONARY AND CAN BE CLEARLY SEEN BY THE DRIVER AND FRONT

SINCE I LEASED BY HIGHLANDER I HAVE NOTICED THAT THE CAR SHIFTS VERY HARD, SOMETIMES SPUTTERING BETWEEN 5-10MPH AND THEN ACCELERATING. DEALER REFLASHED THE COMPUTER BASED ON TECHNICAL BULLETIN TSB-0194-17. THEY HAVE NOW HAD THE CAR FOR 3 DAYS AND HAVE REPLICATED THE ISSUE AND I AM AWAITING GUIDANCE. THE VEHICLE HAS 13,000 MILES ON IT, THERE SHOULD NOT BE MAJOR TRANSMISSION ISSUES. MY COMPLAINT DOESN'T SEEM ISOLATED.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. WHILE THE CONTACT WAS SEATED IN THE FRONT PASSENGER SEAT, THE DRIVER FELL ASLEEP BEHIND THE WHEEL. UPON WAKING UP, THE DRIVER ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE VEHICLE CRASHED INTO A LIGHT POLE AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE STOMACH, HEAD, AND NECK. THE CONTACT SUSTAINED FOOT, CHEST, TONGUE, AND NECK INJURIES. THE FOUR REAR PASSENGERS SUSTAINED INJURIES TO THE NECK, HEAD, LIPS, FEET, AND ARMS. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE CONTACT CALLED QUEENSBORO TOYOTA AT (718) 335-8600 (LOCATED AT 62-10 NORTHERN BLVD, WOODSIDE, NY 11377), BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 60 MPH, THE BLIND SPOT DETECTOR MALFUNCTIONED. THE CONTACT STATED THAT THE BLIND SPOT DETECTION SYSTEM FAILED TO REGISTER A SEMI-TRUCK AS SHE ENTERED INTO THE LEFT LANE PREMATURELY. BUD CLARY TOYOTA OF YAKIMA IN UNION GAP, WASHINGTON WAS MADE AWARE OF THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 171-221-11129. THE FAILURE MILEAGE WAS 2,000. *TT UPDATED 10/5/18*JB

AS I WAS DRIVING ON THE FREEWAY I HEARD A LOUD BANG THERE WERE NO VEHICLES AROUND ME AT THE TIME AND NOTHING HAD HIT MY VEHICLE, I THEN HEARD FALLING GLASS PIECES AND WIND AND REALIZED MY SUNROOF HAD BEEN SHATTERED. UPON INSPECTION IT WAS EVIDENT THAT THE SUNROOF HAD EXPLODED AS IT WAS PUSHED OUTWARD AND CRACKED FROM ONE SIDE TO THE OTHER IN MULTIPLE AREAS.

WHILE DRIVING ON INTERSTATE ON CRUISE CONTROL AT 75 MPH, WITHOUT WARNING, ALERTS WENT OFF AND VEHICLE SLOWED TO ABOUT 40 MPH AND WOULD NOT LET ME GO ANY FASTER. THE AWD FAILURE ALERT SIGN CAME ON AS DID SYSTEM ENGINE FAILURE ALERT CAME ON. I WAS ABLE DRIVE AT THAT SLOW SPEED FOR APPROXIMATELY 4 MILES ON INTERSTATE RAMP WITH FLASHERS ON. MY SON ADVISED ME TO TURN ENGINE OFF FOR ONE MINUTE AND RESTART, WHICH IT DID WITHOUT ALERTS. THEN ABLE TO DRIVE THE 2O MILES HOME. NEXT DAY TOOK IT DEALERSHIP WHERE IT'S BEEN GOING ON 3 RD DAY. EXTREMELY BAD POSSIBLE OUTCOME COULD HAVE OCCURRED ON THE INTERSTATE BEING REAR-ENDED OR IF HAD BEEN TRYING TO PASS SOMEONE OR VICE VERSE. CAR PRESENTLY AT DEALERSHIP SO DO NOT HAVE VIN. OR ACTUAL MULES

VEHICLE DESIGN DOES NOT INCLUDE FRONT RECOVERY HOOK(S) NOR ANY SECURE LATCH POINT TO TOW THE VEHICLE IN AN EMERGENCY SITUATION. OWNERS MANUAL DOES NOT ADDRESS THIS ISSUE. TOYOTA CUSTOMER SERVICE (?) SUGGESTED USING THE FLAT BED TIGHT DOWN HOOKS AT MID-VEHICLE, HOWEVER THIS APPROACH WOULD NOT BE SAFE NOR REASONABLE IN AN EMERGENCY SITUATION. TOYOTA CUSTOMER SERVICE (?) IS CURRENTLY UNABLE TO SAFELY ADDRESS THIS SITUATION.

AT ABOUT 11,000 MILES, A HIGH PITCH WHINING SOUND APPEARED DURING ACCELERATION. THE DEALER IDENTIFIED A PROBLEM THAT REQUIRES A NEW TRANSMISSION. THE PARTS ARE BACK ORDERED. I WAS ADVISED TO CONTINUE TO DRIVE THE CAR UNTIL TOYOTA APPROVED THE REPAIR AND THE PARTS WERE AVAILABLE. RESEARCH INDICATED THAT THIS ISSUE IS COMMON AND MAY LEAD TO COMPLETE TRANSMISSION FAILURE PRESENTING A SAFETY ISSUE.

4 WEEKS AGO THERE WAS A NOTICEABLE HIGH PITCHED WHINE DURING ACCELERATION FROM 40 MPH AND UP. THE WHINE'S PITCH WOULD CHANGE UP OR DOWN WHEN THE AUTOMATIC TRANSMISSION CHANGED GEARS AND THE VEHICLE'S SPEED CHANGED. ON 2/12/2018, THE TRANSMISSION LET GO (THE ENGINE WOULD REV, BUT NO POWER TO THE WHEELS) WHILE MY WIFE WAS DRIVING ON A BUSY 45 MPH STREET. FORTUNATELY, THE PERSON BEHIND HERE DIDN'T REAR-END HER AND MY WIFE WAS ABLE TO PULL THE VEHICLE INTO A TURNING LANE AND STOP WITH FLASHERS ON. SHE TURNED THE VEHICLE OFF AND ON. THE TRANSMISSION ENGAGED AND SHE WAS ABLE TO DRIVE THE VEHICLE HOME. RIGHT BEFORE THE TRANSMISSION LET GO, SHE HEARD A GRINDING NOISE. WHEN I DROVE THE VEHICLE TO THE DEALERSHIP, THE WHINE WAS GONE ON ACCELERATION, BUT NOW IT WOULD WHINE ON DECELERATION! THE MECHANIC AT THE DEALERSHIP DETERMINED THE TRANSMISSION NEEDED TO BE REPLACED DUE TO AN INTERNAL CLIP THAT BECOMES UNSEATED. THE CLIP CAN CAUSE INTERNAL DAMAGE TO THE TRANSMISSION. THEY WERE WORKING ON ANOTHER HIGHLANDER WITH THE EXACT SAME PROBLEM. THERE IS A CONVERSATION PUBLISHED ON EDMUNDS.COM WITH OTHER PEOPLE REPORTING THE SAME ISSUE I HAD WITH MY HIGHLANDER'S 8-SPEED AUTOMATIC TRANSMISSION. MY HIGHLANDER HAD 13.200 MILES ON IT WHEN I TOOK IT TO THE SHOP. IT TOOK 9 CALENDAR DAYS TO GET THE VEHICLE FIXED DUE TO LIMITED AVAILABILITY OF THE TRANSMISSION. THE DEALERSHIP TOLD ME MY REPLACEMENT TRANSMISSION WAS THE ONLY ONE IN THE COUNTRY (USA) WHEN THEY ORDERED IT! IF THIS IS HAPPENING WITH SO MANY

I HAVE A SAFETY CONCERN REGARDING MY 2017 TOYOTA HIGHLANDER. I AM TRYING TO USE THE HIGHLANDER'S ADVERTISED ABILITY TO TOW A SMALL RV TRAILER (UNDER 5000LBS). TOYOTA AGREES THIS REQUIRES INSTALLATION OF A BRAKE CONTROLLER IN THE HIGHLANDER AND ELECTRIC BRAKES ON THE RV TRAILER. I INSTALLED A BRAKE CONTROLLER FOLLOWING STANDARD INDUSTRY PRACTICES. WHEN THE MANUAL BRAKE SWITCH IS THEN APPLIED, MY TOYOTA HIGHLANDER DISPLAYS "PRE-COLLISION SYSTEM MALFUNCTION" WARNING MESSAGE EVEN IF THE PRE-COLLISION SYSTEM IS TURNED-OFF. (NOTE: THIS ISSUE ONLY OCCURS IN 2017 AND 2018 HIGHLANDERS SINCE EARLIER VERSIONS DID NOT COME EQUIPPED WITH A COLLISION AVOIDANCE SYSTEM). I BELIEVE THAT THE BURDEN SHOULD BE ON TOYOTA TO PROVIDE PROPER INSTRUCTIONS ON HOW TO RECTIFY THIS ISSUE. TOYOTA HAS NOT PROPERLY ADDRESSED THIS ISSUE DESPITE MY REPEATED LETTERS TO TOYOTA. I AM PARTICULARLY CONCERNED THAT BECAUSE OF THE LACK OF GUIDANCE PROVIDED BY TOYOTA ON THIS ISSUE, SOME FOLKS (AS NOTED ON INTERNET HTTP://WWW.TOYOTANATION.COM/FORUM/333-HIGHLANDER-3RD-GENERATION-2014/1509914-7-PIN-WIRING-HARNESS-2017-HIGHLANDER-LIMITED.HTML) ARE INSERTING A DIODE TO PREVENT THEIR BRAKE CONTROLLER FROM DRIVING POWER BACK ONTO THE BRAKE SENSE LINE IN ORDER TO PREVENT THE "PRE-COLLISION SYSTEM MALFUNCTION" WARNING MESSAGE. THIS ALSO PREVENTS THE BRAKE LIGHTS ON BOTH THE TOW VEHICLE AND TRAILER FROM BEING LIT WHEN THE TRAILER BRAKES ARE MANUALLY APPLIED. I BELIEVE THIS TO BE UNSAFE. THE ABILITY TO APPLY THE TRAILER BRAKES I

AS I WAS TURNING LEFT AT A GREEN ARROW ACROSS A DIVIDED HIGHWAY, THE CAR STOPPED MOVING IN THE MIDDLE OF THE INTERSECTION. THERE WERE NO WARNING LIGHTS OR ALARMS IN ADVANCE OF THE STOP, NOR WERE THERE ANY CRUNCHING OR GRINDING SOUNDS AT THE TIME THE CAR STOPPED. I COULD TELL WHEN I STEPPED ON THE ACCELERATOR AT THE TIME THE LIGHT TURNED GREEN THAT SOMETHING WASN'T RIGHT. AFTER THE CAR STOPPED, I TRIED TO RE-START 2X IN THE INTERSECTION, THEN PUSHED THE CAR OUT OF THE INTERSECTION. THE LIGHTS AND ELECTRICAL CAME ON, BUT WHEN I PUT IT IN GEAR AND HIT THE ACCELERATOR, THE ENGINE REVVED AND THE RPMS WENT UP, BUT THE TIRES DID NOT ENGAGE. TOYOTA DEALERSHIP WITH CALLS TO TOYOTA ENGINEERING TOOK 2 DAYS TO DIAGNOSE IT AS A TRANSMISSION " PRODUCTION ERROR" THAT REQUIRED A "COUNTERMANDED" REPLACEMENT. THEY HAVE HAD THE CAR IN FOR SERVICE FOR OVER 30 DAYS. I WAS CONTACTED LAST FRIDAY THE 12TH TO BE TOLD THAT THE REPLACEMENT PART WAS IN, BUT HAVE NOT BEEN CONTACTED TO PICK UP.

THIS VEHICLE HAS A DEFECTIVE WINDSHIELD WASHER PUMP THAT TOYOTA REFUSES TO REPLACE. I WAS IN CHICAGO ON 12/26-31/2017 AND THE TEMPERATURE WAS BELOW 20 DEGREES. THE WINDSHIELD WASHER FROZE AND I TOOK THE VEHICLE TO GROSSINGER TOYOTA, LINCOLNWOOD, IL ON 12/27 AND 12/29. THEY DID NOTHING ON 12/27 OTHER THAN PARK THE VEHICLE INSIDE WHERE THE PUMP THAWED AND WORKED. THE NEXT TWO DAYS IT FROZE AGAIN. ON 12/29 I DROVE TO WI AND PLACED MY FAMILY IN AN UNSAFE SITUATION WITH SALT ON THE WINDSHIELD AND NO WORKING WASHER. I TOOK THE VEHICLE BACK TO GROSSINGER AND THEY CHANGED FLUID TO A COLDER TEMPERATURE AND USED AIR TO BLOW OUT THE LINES. THE NEXT MORNING IT WAS AGAIN BELOW 10 DEGREES WHEN I LEFT CHICAGO. THE WASHER AGAIN DID NOT WORK AND IT PLACED MY FAMILY IN AN UNSAFE SITUATION WITH SALT AND DIRT ON THE WINDSHIELD. IN HANNIBAL, MO I SAT IN A FAST FOOD DRIVE THRU FOR 15 MINUTES AND THE WASHER STARTED WORKING. SOON AS I WAS BACK ON THE ROAD IT AGAIN FROZE UP. I TOOK THE VEHICLE TO TEXAS TOYOTA, GRAPEVINE, TX ON 1/4/2018 AND THEY REFUSED TO LOOK AT THE VEHICLE UNLESS THE PROBLEM COULD BE DUPLICATED. I REFUSED TO DRIVE BACK TO CHICAGO TO DUPLICATE THE FROZEN WINDSHIELD WASHER PUMP. IT IS OBVIOUS THE CULTURE OF NOT CARING ABOUT SAFETY HAZARDS ON THEIR VEHICLES CONTINUES AT TOYOTA. I BELIEVE THE DIAPHRAGM INSIDE THE WINDSHIELD WASHER PUMP IS DEFECTIVE AND FREEZES WHEN THE TEMPERATURE IS BELOW 20 DEGREES. TOYOTA REFUSES TO ACKNOWLEDGE A DEFECTIVE WINDSHIELD WASHER PUMP.

THE DRIVER'S SEATBELT IS NOT ERGONOMICALLY PLACED, AND REACHING UP, BACK AND PULLING FORWARD WITH MY LEFT ARM TO ATTACH THE SEATBELT HAS DAMAGED MY LEFT SHOULDER (SEVERE TENDINITIS AND A PARTIALLY TORN ROTATOR CUFF). TO DATE PHYSICAL THERAPY HAS NOT RESOLVED THE ISSUE AND I MUST RETURN TO THE ORTHOPEDIC SURGEON FOR FURTHER EVALUATION.

WHILE DRIVING UP THE I-5 GRAPEVINE AT 72 MPH THE CAR SUDDENLY SLOWED WITHOUT ANY WARNING TO UNDER 20 MPH. THE CHECK ENGINE LIGHT TURNED ON AND THE DASH SAID AWD SYSTEM DISENGAGED OR ERROR OR SOME SIMILAR MESSAGE AND TO TAKE TO THE DEALER. I WAS BARELY ABLE TO ACCELERATE TO GET OFF THE ROAD. I PULLED OFF, TURNED THE CAR OFF AND BACK ON, AND IT STARTED RUNNING AGAIN. I'M LUCKY I WAS NOT REAR ENDED.

WHILE DRIVING 60 MPH ON AN INTERSTATE, MY SUNROOF JUST EXPLODED FOR NO REASON.

THE BULKY SIDE MIRROR ON THE DRIVER'S SIDE CREATES A SAFETY HAZARD WHEN MAKING A LEFT HAND TURN BECAUSE OF A LARGE BLIND SPOT. I WAS INVOLVED IN AN ACCIDENT DUE TO THAT VERY REASON. I WAS MAKING A LEFT HAND TURN AS DESCRIBED ABOVE. I CHECKED FOR ONCOMING TRAFFIC SEVERAL TIMES AND TURNED WHEN I SAW TRAFFIC WAS CLEAR. I WAS HIT ON THE DRIVER'S SIDE BECAUSE MY VISIBILITY WAS BLOCKED BY THE MIRROR AND THE ONCOMING VEHICLE WAS NOT SEEN.

DRIVING APPROXIMATELY 72 MPH WHEN VEHICLE DIED CAUSING A POTENTIALLY VERY HAZARDOUS SITUATION - CHECK ENGINE LIGHT CAME ON, MASTER WARNING LIGHT CAME ON, SEE DEALER FOR REPAIR MESSAGE DISPLAYED. WAS ABLE TO LIMP TO SIDE OF ROAD AND HAD VEHICLE TOWED TO DEALERSHIP. AFTER 2 DAYS OF DIAGNOSTIC TESTING THE ENGINE CONTROL MODULE (ECM) WAS REPLACED UNDER WARRANTY (LESS THAN 12,000 MILES ON VEHICLE). THE VEHICLE IS RUNNING, HOWEVER, NOW NOTICE A DECREASE IN GAS MILEAGE AND DIFFERENCE IN TRANSMISSION SHIFTING SINCE REPLACEMENT.

I PURCHASED MY TOYOTA IN MARCH. LAST NITE WAS OUR FIRST STORM OF THE YEAR. I LIVE IN SALEM,NH AND WE HAD MAYBE 2-3 INCHES OF SNOW. I WAS DRIVING HOME AND WENT OFF THE ROAD TWICE. I TRIED PUMPING BRAKES AND I FEEL AS THOUGH I HAD NO CONTROL OVER THIS SUV I COULD NOT STOP. IT WAS NOT DEEP SNOW. I FEEL SOMETHING IS VERY WRONG WITH THIS CAR. I WAS NOT GOING MORE THAN 25 MPH AND MY SUV WENT OFF ROAD AND I NARROWLY MISSED A TELEPHONE POLE. I HAVE NEVER HAD AN SUV THAT DROVE THIS BADLY. SOMETHING IS NOT RIGHT, MY HUSBAND EVEN DROVE AFTER I WENT OFF ROAD AND WHILE HE WAS DRIVING THE CAR SLID ALL OVER ROAD TOO. DO YOU HAVE ANY OTHER COMPLAINTS IN THIS TYPE OF WEATHER. I BOUGHT THIS CAR FOR SAFETY FEATURES AND NOW I AM IN FEAR OF MY LIFE IN SNOW. HELP ME PLEASE.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE ENGINE REVVED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ISLAND TOYOYA (1591 HYLAN BLVD, STATEN ISLAND, NY), BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,100.