2010 Toyota Highlander complaints

DRIVER'S SIDE SUN VISOR FAILS TO CLOSE THEREBY BLOCKING SOME FORWARD VISION.

SAFETY HAZARD - BEGINNING IN MID 2014, MY DRIVER SIDE DOOR LOCK STARTED TO GIVE ME PROBLEMS NOT LOCKING WITH THE REMOTE. I CHANGED THE BATTERY SEVERAL TIMES TO NO AVAIL. SOON, THE OTHER DOOR LOCKS STOPPED WORKING ONE BY ONE. EVENTUALLY, NONE OF THE LOCKS WORKED WITH THE REMOTE OR BY PRESSING THE POWER LOCK BUTTONS ON THE DOORS. WHEN THIS PROBLEM INITIALLY STARTED, I NOTICED MY RADIO STATION INFORMATION WOULD ALSO DISAPPEAR OR BE ILLEGIBLE. WHEN I TOOK THE VEHICLE TO THE DEALER, IT WAS OVER $1,000 TO HAVE THE ACTUATORS REPAIRED, SINCE THEY HAD "GONE BAD". AFTER RESEARCHING A BIT, I NOTICED SEVERAL MAKES, MODELS AND YEARS OF TOYOTA VEHICLES ARE ALSO HAVING THESE PROBLEMS. MY VEHICLE ONLY HAD $50,000 MILES AT MOST WHEN ALL THIS STARTED, AND I MAINTAIN THE SUGGESTED MAINTENANCE. I THINK TOYOTA IS WELL AWARE OF THE FAULTY PARTS THEY HAVE INSTALLED BUT DON'T WANT TO MAKE THE NECESSARY REPAIRS DUE TO THE COST. THIS IS A MAJOR SAFETY ISSUE IF SOMEONE THINKS THEY HAVE LOCKED THEIR VEHICLE AND COULD BE A VICTIM OF A SERIOUS CRIME OR OTHER SAFETY HAZARD.

WHEN STATIONARY OR DRIVING, DASHBOARD DOOR-OPEN LIGHT STAYS ON. ALL DOME LIGHTS STAY ON WHEN DRIVING UNLESS TURNED COMPLETELY OFF ON DASHBOARD BUT THEY WILL STILL FLICKER AND WARNING SOUND WILL GO ON AND OFF WHEN DRIVING, TURNING A CORNER, OR GOING OVER A BUMP ON ANY ROAD. WHEN LOCKING THE CAR WITH THE DOOR-REMOTE, THE WARNING SOUND GOES ON AND STAYS ON UNTIL CAR IS UNLOCKED. CAR MUST BE LOCKED BY HAND TO STOP WARNING SOUND. CAR WAS SENT TO TOYOTA REPAIR CENTER FOR ELECTRICAL REPAIRS, BUT THIS WARNING LIGHT ISSUE WAS NOT REPAIRED. THERE IS A BUMP IN THE REAR HATCH FROM BACKING UP IN A GARAGE. SERVICE DEPT. SAID REAR DOOR NEEDED TO BE REPAIRED BECAUSE REAR HATCH WOULD NOT CLOSE CORRECTLY. HOWEVER, REAR HATCH HAS ALWAYS CLOSED AND STILL CLOSED. TOYOTA COULD NOT GUARANTEE A NEW HATCH OR REPAIRED BODY WORK WOULD FIX THE PROBLEM. WARNING LIGHTS PROBLEM STARTED MONTHS BEFORE REAR DOOR ISSUE. TOYOTA OFFERED TO TURN WARNING SOUND OFF, BUT I FEEL IT IS A SAFETY ISSUE. I ROUTINELY CHECKED IF ANY DOOR IS OPEN.

VEHICLE MAKES A POPPING NOISE WHEN YOU MAKE A TURN. NOISE CAN BE HEARD WHEN TURNING LEFT OR RIGHT AT ANY SPEED.

AIR BAG LIGHTS COMES ON AND OFF AT DIFFERENT TIMES OF THE DAY WHEN OPERATING MY VEHICLE

DOOR SENSORS SHOW DOOR OPEN, DOOR CHIMES, AND INTERIOR LIGHTS FLASH WHEN IN MOTION DRIVING OVER LIGHT BUMP ON ALL ROADS, HIGHWAY OR CITY STREETS. AND/OR WHEN DRIVING FROM THE STREET INTO DRIVEWAY AT 1MPH AT ALL TIMES AS UP OVER SLIGHT CURB. HAPPENS WHEN I SHIFT THE GEARS INTO MOTION. STARTED IN SEPT. 2015 TO CURRENT DATE.

TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE FRONT PASSENGER AND REAR PASSENGER SIDE WINDOWS FAILED TO CLOSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V689000 (VISIBILITY) AFTER THE FAILURE WAS EXPERIENCED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE UNKNOWN AREAS WERE LUBRICATED, BUT THE FAILURE PERSISTED. THE DEALER DID NOT INSPECT OR REPLACE THE PWM CIRCUIT BOARD; HOWEVER, THE REMEDY DID NOT PREVENT THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

FROM A STOP WITH A TURN IN EITHER DIRECTION ON ANY SERVICE IN ANY WEATHER, AN AUDIBLE NOISE AND JOLTING VIBRATION TELEGRAPHS THROUGH THE STEERING WHEEL. FEELS LIKE A LOOSE PART THAT MAY SEPARATE IN THE STEERING ASSEMBLY AND RENDER THE VEHICLE UNCONTROLLABLE. FIRST RAISED WITH MOMENTUM/ FOWLER TOYOTA OF TULSA 6/14/14 WITH REFUSAL TO REPAIR AS A WARRANTY CLAIM @ 41430 MILES (DEALER WOULD NOT NOTE IN SERVICE CHECK-IN BUT PROMISED TO INSPECT). RAISED AGAIN WITH JIM NORTON TOYOTA THAT WOULD NOT INSPECT WITHOUT THE PAYMENT OF A $100 INSPECTION FEE @ 60459 MILES. NOT SURE OF SAFETY IMPLICATIONS BUT CONCERNED THAT FAILURE OF THE STEERING SHAFT COULD OCCUR. NO REPAIR MADE TO DATE SINCE WARRANTY AND/OR SAFETY ISSUES COULD NOT BE RESOLVED. NOTED SIMILAR COMPLAINTS IN OTHER NHTSA COMPLAINTS FOR 2010 HIGHLANDERS.

TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO RECEIVE A RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V743000 (SEATS), BUT THE REMEDY DID NOT PROVIDE A PERMANENT REPAIR. THE DEALER WOULD ONLY DISCONNECT THE HEATERS WITH COPPER STRAND HEATING ELEMENTS. THE CONTACT HAD EXTENSIVE BACK PAINS AND USED THE FEATURE DAILY TO PREVENT THE BACK PAINS. THE CONTACT INDICATED THAT WITHOUT THE OPTION OF THE SEAT HEATER, SHE WOULD EXPERIENCE BACK PAINS WHILE OPERATING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE.

OPEN-DOOR WARNING KEEPS POPPING IN THE DASH WHEN DRIVING, AS WELL AS THE LIGHT INSIDE INSIDE THE CAR (CONSISTENT WITH AN OPEN DOOR). THE PROBLEM STARTED AT FIRST AS THE CAR WOULD BE TURNING AT VERY LOW SPEED. IT HAS GOTTEN WORSE OVER THE NEXT 2 WEEKS AND NOW HAPPENS ALMOST ANYTIME THERE IS A BUMP IN THE ROAD, OR WHEN CORNERING, AS WELL AS WHEN HITTING THE BRAKES, EVEN GENTLY. I CHANGED ALL THE DOOR SENSORS BUT IT DID NOT MAKE ANY DIFFERENCE.

DRIVER DOOR LOCK QUICK WORKING. COULD ONLY UNLOCK WITH KEY OR BY CRAWLING OVER PASSENGER SEAT. TOOK TO DEALER AND WAS TOLD IT WAS ACTUATOR. THEY FIXED FOR ALMOST $600. LESS THAN MONTH LATER PASSENGER DOOR LOCK DID SAME THING. CALLED DEALER AND WAS TOLD I WOULD HAVE TO PAY TO GET IT FIXED. LET IT STAY THAT WAY UNTIL MAY 2015. LOCAL MECHANIC FIXED FOR LITTLE OVER $300. ABOUT 2 WEEKS LATER, DRIVER DOOR LOCK WILL NOT UNLOCK AT TIMES WHEN IT WILL NOT, THE KEY NOW WON'T WORK. HAVE TO CRAWL ACROSS PASSENGER SEAT TO UNLOCK I HAVE NUMEROUS COMPLAINTS ON INTERNET ABOUT THIS ISSUE. ACTUATORS NEED RECALLING BB

INFORMATION CENTER IS FLASHING OVERHEADLIGHTS, AUDIBLE WARNING BELL, VISUAL WARNING LIGHTS FLASH ON DRIVERS DISPLAY, UNABLE TO LOCK VEHICLE. THIS IS ALLL DUE TO THE TAILGATE REGISTERING AS OPEN WHEN IN FACT IT IS CLOSED. IF YOU UNPLUG THE SENSOR, IT WILL NOT ALLOW ACCESS INTO OR OUT OF THE REAR DOOR. IT HAS NOW STARTED TO NOT ALLOW THE VEHICLE TO BE LOCKED - SAYING THERE IS A DOOR OPEN (REAR). IF YOU GO AROUND AND INDEPENDENTLY SLAM DOORS ONE AT A TIME AND THEN TRY TO LOCK WITH THE REMOTE AFTER EACH, IT WILL EVENTUALLY ALLOW U TO LOCK AFTER SLAMMING PASS FT. DOOR. THE IS A NOTABLE PROBLEM FOR THIS SERIES AND IS BECOMING QUITE PREVALENT . DEALER SAYS DON'T KNOW WHAT IS CAUSING IT. INDEPENDANT MECHANIC SAY IT IS DOOR ACTUATOR - WHICH IS EXTREMELY EXPENSIVE.

DRIVER SIDE SUN VISOR WON'T STAY IN UP POSITION. HANGS DOWN IN VISION LINE OF DRIVER TALLER THAN 5'. THE REPAIR WILL COST CLOSE TO $200!

TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAG MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

ACCIDENT OCCURRED IN SOUTHBOUND LANE OF I-95 AT THE DILLON, SC EXIT ON 6/14/14. NORTHBOUND TRAILER LOST A TIRE/RIM DUE TO MECHANICAL FAILURE AND IT CROSSED THE MEDIUM AND IMPACTED OUR VEHICLE BLOWING THREE (3) AIRBAGS. THIS MODEL AND YEAR DID NOT INITIALLY HAVE TAKATA AIRBAGS INSTALLED DURING PRODUCTION. IT IS UNKNOWN, TO DATE, WHETHER THE REPLACEMENT AIR BAGS INSTALLED BY GRIFFIN TOYOTA AT ROCKINGHAM, NC WHERE MANUFACTURED BY TAKATA AND POSE A DANGER TO OCCUPANTS IF ACTIVATED. THE TAKATA AIRBAG PROBLEM DID NOT GET PUBLIC ATTENTION UNTIL THE OCTOBER & NOVEMBER, 2014, TIMEFRAME. I CONTACTED GRIFFIN TOYOTA STATING MY CONCERN IN JANUARY, 2015 AND WAS TOLD THAT THERE WAS A POSSIBILITY THE REPLACEMENT WERE MANUFACTURED BY TAKATA AND COULD BE DEFECTIVE. I HAVE SUBSEQUENTLY CONTACTED TOYOTA CUSTOMER SERVICE AND REPORTED SAME (GIVEN CASE NUMBER [XXX]) AND THEM REFERRED ME TO THE LOCAL TOYOTA DEALERSHIP (CHARLES BARKER TOYOTA IN VIRGINIA BEACH, VA). THIS DEALERSHIP CONTINUES TO "STRUGGLE" TO GET THE INFORMATION FROM THE TOYOTA HEADQUARTERS IN CA TO DETERMINE WHETHER THE AIRBAGS SHOULD BE REPLACED (THAT IS, IF TAKATA REPLACEMENTS WERE INSTALLED AFTER THE WRECK) TO ENSURE THE OCCUPANTS SAFETY. PLEASE INVESTIGATE TO DETERMINE WHAT POTENTIALLY DEFECTIVE AIRBAGS (MANUFACTURED BY TAKATA) WERE INSTALLED IN THE JUNE-JULY 2014 TIMEFRAME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

IN JANUARY OF 2013, I TOOK MY HIGHLANDER INTO A DEALER'S SERVICE DEPARTMENT TO DIAGNOSE A PROBLEM WITH MY DRIVER'S SIDE FRONT AUTOMATIC LOCK, WHICH HAD COMPLETELY STOPPED WORKING AT AROUND 46,000 MILES. THIS MEANS I HAD TO PHYSICALLY PRESS THE LOCK AS NOT EVEN THE KEY WOULD WORK. I HAD TO OPEN THE PASSENGER SIDE DOOR, CRAWL ACROSS THE SEAT, & UNLOCK THE DRIVER'S SIDE DOOR IN ORDER TO GET IN MY CAR. I WAS TOLD BY THE DEALER THAT THE PROBLEM WAS THE DOOR LOCK ACTUATOR, WHICH WENT OUT, & IT WAS NO LONGER UNDER WARRANTY. RATHER THAN PAYING $575 AT THE DEALER, I FOUND A MECHANIC THAT ORDERED THE PART & REPLACED THE ACTUATOR FOR LESS THAN $400. LESS THAN THREE MONTHS LATER, AT JUST OVER 50,000 MILES & ONLY 2.5 YEARS OF OWNING THE CAR, THE FRONT PASSENGER SIDE ACTUATOR WENT OUT. NEEDLESS TO SAY, I HAD SOME WORDS WITH THE DEALER, & THEY AGREED TO DO A ONE-TIME "COURTESY" FIX, REPLACING IT AT NO COST. OVER THE NEXT FEW MONTHS, BOTH OF THE REAR DOOR ACTUATORS WENT OUT. NOT WANTING TO SPEND $800+ TO REPLACE THE ACTUATORS, I DECIDED TO LIVE WITH RISK & ANNOYANCE THIS CAUSED, HOPING THERE'D SOON BE A RECALL. WELL, HERE WE ARE IN MARCH 2015, & AT 87,000 MILES, GUESS WHAT? THE FRONT DRIVER'S SIDE ACTUATOR IS GOING OUT AGAIN. SEARCHING THE WEB FOR THIS ISSUE, I FOUND HUNDREDS OF SIMILAR COMPLAINTS FROM OTHER TOYOTA OWNERS, OVER A VARIETY OF MODELS & YEARS. THIS IS A HUGE SAFETY ISSUE & TOYOTA NEEDS TO RECALL ALL AFFECTED VEHICLES. I CAN COME UP WITH AT LEAST A DOZEN SCENARIOS WHERE THIS ISSU

THE VISOR IS DEFECTIVE AND GETS STUCK IN A 45 DEGREE ANGLE POSITION. A WARRANTY REPAIR WAS MADE, BUT IT HAPPENED A SECOND TIME OUTSIDE OF WARRANTY. ALSO, THE PASSENGER SIDE VISOR DEVELOPED THE SAME PROBLEM, ALSO OUTSIDE OF WARRANTY. BASED ON THE POSITION OF THE VISOR AT A 45 DEGREE ANGLE, IF THERE'S AN ACCIDENT THE HEAD OF THE DRIVER OR PASSENGER WILL GO RIGHT INTO THE BRIM OF THE VISOR. THIS IS OBVIOUSLY VERY DANGEROUS AND SHOULD BE ADDRESSED BY TOYOTA. I BELIEVE TOYOTA NEEDS TO ISSUE A RECALL IMMEDIATELY BEFORE SOMEONE GETS SERIOUSLY INJURED OR WORSE. *TR

THE TAILGATE HATCH WAS UNABLE TO OPEN BY ELECTRONIC PUSH BOTTOM OR MANUALLY. SEEING THE TOYOTA DEALERSHIP THE CAUSE WAS A FAULTY ENGINEERING DESIGN TO THE TAILGATE BYTOYOTA. THE HINGE MECHANICS TO OPEN THE REAR HATCH DUE TO THE WEIGHT OF THE DOOR AND USE CAUSE ALIGMENT ISSUES AND THEREFORE, THE GATE OR WINDOW CANNOT OPEN PROPERLY. TO FIX PROPERLY A NEW DOOR AND HINGE SYSTEM WERE PUT ON WITH NO GUARANTEES THAT IT WON'T HAPPEN AGAIN. A VERY EXPENSIVE FIX BY THE OWNER. LOOKING INTO THIS PROBLEM MANY CONSUMERS WITH THIS HIGHLANDER HAVE EXPERIENCED THE SAME PROBLEM. TOYOTA HAS REENGINEERED ITS NEWER MODELS TO CORRECT THE PROBLEM. IN AN EMERGENCY TO GET PEOPLE OUT OF THE 3RD ROW SEAT WITH THE DOOR STUCK IS A SAFETY ISSUE. TOYOTA SHOULD HAVE A RECALL TO FIX THE PROBLEM AS WELL AS REIMBURSE THE OWNERS WHO HAVE HAD TO DEAL WITH THESE OUT OF POCKET EXPENSES. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

I WAS BACKING OUT OF A PARKING SPACE AT A TACO BELL WHEN I NOTICED A CAR COMING SO I DECIDED TO STOP AND PULL BACK INTO MY PARKING SPACE TO LET IT PASS. WHEN I STEPPED ON THE BRAKE MY CAR SUDDENLY ACCELERATED IN REVERSE AND I STEPPED ON THE BRAKE AGAIN, BUT MY CAR CONTINUED TO ACCELERATE. I TURNED MY CAR TO AVOID HITTING THE CAR AND ANY OTHER CARS THAT MAY HAVE BEEN BEHIND ME. MY CAR CONTINUED TO ACCELERATE AND JUMPED A CURB, CROSSED OVER A SIDEWALK AND ONTO A LAWN AREA BEHIND TACO BELL. I STEPPED ON THE BRAKE AGAIN TRYING TO GET MY CAR TO STOP. I TURNED MY WHEELS TO KEEP FROM GOING INTO THE DRIVE UP LANE AND FINALLY GOT MY CAR TO STOP. *TR

THE DRIVER'S SIDE SUN VISOR WILL NOT STAY UP. REPEATED ATTEMPTS TO GET THE LOCAL TOYOTA DEALER TO FIX THE PROBLEM RESULTED IN THEM SAYING THAT IT IS NOT COVERED BY THE WARRANTY. THIS IS A SAFETY ISSUE. THE VISOR COULD FALL ENOUGH TO BLOCK THE DRIVER'S VISION. ALSO, IN THE EVENT OF AN ACCIDENT THE DRIVER'S FOREHEAD WOULD BE PROPELLED INTO THE EDGE OF A SUN VISOR THAT IS PARTIALLY DOWN CAUSING A POSSIBLE SERIOUS HEAD INJURY. THIS ISSUE SHOULD BE A SAFETY RECALL. *TR

THE DRIVER'S SIDE VISOR FAILS TO STAY UP AND DROPS TO BLOCK DRIVER'S VIEW. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. WHILE DRIVING AT APPROXIMATELY 5 MPH AND MAKING A RIGHT TURN, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE INTERMEDIATE SHAFT AND TSB NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,800.

I PURCHASED THIS 2010 TOYOTA HIGHLANDER NEW. AT 45,000 MILES, THE DRIVER-SIDE SUN VISOR FAILED TO REMAIN IN THE UPRIGHT POSITION. IT CONTINUES TO FALL AND BLOCK THE DRIVER'S VIEW WHEN DRIVING. EVEN THOUGH THE VEHICLE WAS WITHIN THE 50,000 MILE WARRANTY PERIOD, THE DEALERSHIP SAID THE SUN VISOR IS NOT COVERED UNDER THE WARRANTY. I NEW VISOR IS OVER $200. I USED TO WORK FOR THE TOYOTA AT THE HEADQUARTERS LOCATED IN TORRANCE, CALIFORNIA. IT IS UNFORTUNATE THAT TOYOTA DOES NOT RECOGNIZE THIS SUN VISOR AS A CUSTOMER HAZARD AND FAILURE OF THE PART. THIS FAILURE SHOULD BE REPAIRED/REPLACED AT TOYOTA'S EXPENSE BEFORE IT CAUSES SERIOUS HARM TO THE DRIVER AND PASSENGERS. *TR

VISOR ON DRIVER'S SIDE DROPPED DOWN AND WILL NOT STAY UP. IT IS AN ABSOLUTE HAZARD. *TR

APPARENTLY THIS IS A VERY COMMON PROBLEM FROM MY RESEARCH AND MY DISCUSSION WITH THE DEALER. MY 2010 HIGHLANDER WITH 40K MILES HAS A POWER REAR DOOR. THE HINGES HOLDING THE DOOR ARE SPACED TOO FAR WHICH CAUSES STRESS ON THE MECHANICAL ARM AND BOLT THAT ATTACH TO THE DOOR. MY WIFE WAS IN THE VEHICLE AND PRESSED THE BUTTON TO CLOSE THE REAR POWER DOOR WHEN SHE HEARD A LOUD "POP". THE BOLT ATTACHING THE "ARM" TO THE DOOR STRIPPED AND CAME OUT OF THE DOOR. THE DEALER SAID MY FULL COVERAGE "BUMPER TO BUMPER" WARRANTY DOES NOT COVER THIS AND GAVE ME THE PHONE NUMBER TO TOYOTA. I SPOKE WITH TOYOTA AND THEY INVESTIGATED THE ISSUE WITH THE DEALER. TOYOTA CAME BACK AND OFFERED TO SPLIT THE COST 50%. THIS IS UNACCEPTABLE IN MY OPINION AS IT IS CLEARLY A MANUFACTURING ISSUE AS WELL AS A SAFETY CONCERN. IF MY WIFE HAD BEEN BEHIND THE VEHICLE AND PRESSED THE POWER DOOR BUTTON, SHE COULD HAVE BEEN STRUCK IN THE FACE WITH THE METAL BAR WHEN IT PULLED ITSELF OUT OF THE DOOR. TOYOTA SHOULD STAND BEHIND THEIR PRODUCT ESPECIALLY TO THOSE WHO WENT THE EXTRA STEP AND PURCHASED AN EXTENDED WARRANTY THROUGH THEM. THIS SHOULD BE BEYOND THE STANDARD 3 YEAR 36K WARRANTY AND ABOVE THAT, SHOULD BE A RECALL ISSUE DUE TO THE POTENTIAL SAFETY HAZARD THIS ISSUE CAN CAUSE. *TR

DRIVER SIDE SUN VISOR SPRING SEEMS TO BE DEFECTIVE AND THE SUN VISOR KEEPS FALLING DOWN (DOES NOT STAY IN UP POSITION) BLOCKING THE VISIBILITY OF THE ROAD. *TR

DRIVER SIDE SUN VISOR TENSION COMPLETELY BROKE UNDER NORMAL USE. VISOR HANGS STRAIGHT DOWN AND WON'T RETURN TO THE UP POSITION, OR ANY OTHER POSITION. BLOCKS MUCH OF THE FIELD OF VIEW FOR ANY DRIVER (LIKE ME) TALLER THAN 5'5". *TR

ON JULY 16, 2014 I TURNED MY CAR ON, READY TO RETURN HOME TO NEW JERSEY FROM BROOKLYN, AT THIS POINT THE BRAKE LIGHT SIGNAL, ABS, AND WARNING ICON ALL TURNED ON. THE CAMERA DISPLAYED A TEXT STATING BRAKE MALFUNCTION AND GIVING INSTRUCTIONS TO PARK THE CAR IMMEDIATELY. I CALLED THE TOYOTA 800 NUMBER AND FOLLOWED THEIR RECOMMENDATIONS, L HAD THE CAR TOW TO THE NEAREST TOYOTA DEALER, BAY RIDGE TOYOTA OF BROOKLYN. I PICKED UP THE CAR ON THE 18 TH, I WAS TOLD THEY RAN ALL TESTS AN THEY FOUND EVERYTHING PROPERLY INSTALLED. THEY SCAN TEST CLEAN ALL DTC PERFORMED INITIALIZATION AND CALIBRATION OF THE LINEAR SOLENOID VALVE. THEY ROAD TESTED THE VEHICLE AND CONFIRMED REPAIR, NO LIGHTS ON, AT A COST OF $227 PLUS TAX. TODAY THE 28 OF OCTOBER AS I TURNED MY CAR ON I FACE THE SAME PROBLEM ALL THE BRAKE LIGHTS, ABS, WARNING, AND DISPLAY TEXT INDICATING MALFUNCTION, TO STOP THE CAR. I AGAIN CALLED FOR TOW WENT TO TOYOTA OF HILLSIDE IN NJ, EXPLAINED WHAT HAPPENED. WAS ASK WHY I HAD THE CAR TOW AFTER TELLING THE SERVICE REPRESENTATIVE ABOUT THE BRAKES. HOW CAN ANYONE DRIVE A VEHICLE THAT IS WARNING YOU NOT TO DO SO. I ALSO SPOKE TO THE SERVICE MANAGER STATING THAT I DON'T THINK I SHOULD PAY FOR THIS SERVICE AGAIN SINCE ITS BEEN ONLY 1500 MILES OR A LITTLE OVER 90 DAYS SINCE THE SAME PROBLEM. AM SURE THERE'S MORE TO THIS. THANK YOU *TR

SEVERAL TIMES SINCE WE PURCHASED THE VEHICLE, THE FRONT DRIVER'S WINDOW WILL COME OFF TRACK AND NOT ALLOW TO ROLL UP THE WINDOW. THIS REALLY IS NOT A SAFETY ISSUE HOWEVER ONE TIME THE WINDOW DID NOT COME OFF TRACK HOWEVER THE DOOR WOULD NOT OPEN FROM THE INSIDE. WE HAD TO ROLL DOWN THE WINDOW TO OPEN FROM THE OUTSIDE. THIS WAS VERY SCARY SINCE MY WIFE DRIVES THE VEHICLE AND TRANSPORTS OUR CHILDREN AND GRANDSON. I WAS AFRAID IF SHE WERE IN AN ACCIDENT AND THE POWER WINDOW DID NOT WORK SHE WOULD HAVE TO FIND ANOTHER WAY TO EXIT THE VEHICLE. SINCE THE VEHICLE HAS BEEN OUT OF WARRANTY, WE FOUND ANOTHER PLACE TO FIX THE ISSUE. WE STILL HAVE ISSUES AT TIMES WITH THE WINDOW. ANOTHER ISSUE IS THAT THE REAR DOOR SENSOR CONSTANTLY INDICATES THE DOOR IS OPEN WHEN IT IS NOT. WHEN THIS HAPPENS, THE REAR DISPLAY STOPS WORKING AND SAYS REAR DOOR OPEN, THE OVERHEAD LIGHTS FLASH, AND THE DOOR CHIME SOUNDS. I CONSIDER THIS A SAFETY ISSUE SINCE IT CAUSES A DISTRACTION WHILE DRIVING. WITH THE DOOR CHIMING, LIGHTS FLASHING, AND THE REAR DISPLAY SHOWING A MESSAGE, IT TAKES OUR ATTENTION AWAY FROM DRIVING. *TR

TWICE IN SEPTEMBER 2014, AS I WAS APPROACHING A STOP LIGHT, I PRESSED THE BRAKES AND SLOWED TO NEARLY A STOP. THE ENGINE SUDDENLY ACCELERATED VERY HIGH, AND IF I HAD NOT ALREADY HAD A FOOT ON THE BRAKES, I WOULD HAVE GONE INTO AN INTERSECTION. THE ENGINE WAS RUNNING SO HIGH THAT IT WAS DIFFICULT TO KEEP IT FROM MOVING. I SHIFTED INTO NEUTRAL, CAME TO A COMPLETE STOP, AND WHILE THE TRANSMISSION WAS IN NEUTRAL, TOOK MY FOOT OFF THE BRAKE PEDAL. THE ENGINE IMMEDIATELY RETURNED TO NORMAL IDLE. THIS SAME SEQUENCE HAPPENED BOTH TIMES. THIS HAS HAPPENED TWICE THIS MONTH, BUT THESE ARE THE FIRST OCCURRENCES SINCE I PURCHASED THE VEHICLE NEW. I CALLED THE TOYOTA DEALER, AND THE SERVICE PERSON SAID THAT IF THE VEHICLE ISN'T DEMONSTRATING THAT BEHAVIOR WHEN I BRING IT IN, THEY WOULD NOT BE ABLE TO FIND WHAT CAUSED IT. THEY INDICATED THAT THE VEHICLE DATA RECORDER WOULD NOT RECORD SUCH AN EVENT. THEY SAID THEY WOULD ADD A NOTE ABOUT THIS TO THE RECORD THEY HAVE ON THIS VEHICLE (THEY HAVE DONE ALL THE SERVICE SINCE I PURCHASED IT FROM THEM). I HAVE ALREADY DECIDED THAT SHOULD IT HAPPEN AGAIN, I WILL TRADE THE VEHICLE. I DON'T LIKE HAVING TO KEEP MY HAND ON THE GEARSHIFT, READY TO SHIFT INTO NEUTRAL. I SAW A REPORT IN USATODAY THAT SUDDEN ACCELERATION IN TOYOTAS IS BEING INVESTIGATED AGAIN. I WANTED TO ADD MY EXPERIENCE TO THE MIX. *TR

WE HAVE A 2010 TOYOTA HIGHLANDER AND THE DOME LIGHTS TURN ON & THE DOOR AJAR ALARM SOUNDS WHILE TURNING LEFT & SOMETIMES WHILE TURNING RIGHT. THIS HAS ALSO HAPPENED WHEN ROLLING UP OR DOWN THE PASSENGERS SIDE WINDOW. TOOK IT TO DEALER & THEY COULD NOT DIAGNOSED OR REPAIR IT. *TR

WHEN TURNING TO THE LEFT LOUD CLUNK NOISE, DEALER CLAIMS IT IS A INTERMEDIATE SHAFT COST TO REPAIR OVER 800.00 THIS IS NOT THE FIRST COMPLAIN THAT I SEE ON THIS VEHICLE, AND A CHANGE WAS MADE BY THE MFG, GUESS THEY STILL HAVE PROBLEM WITH THE DESIGN ON FIXING THIS ISSUE. TOYOTA DO A RECALL YOU KNOW YOU ARE DOING WRONG, STAND BY YOUR PRODUCT AND FIX THE CARS YOU MANUFACTURE... OR I WILL KINDLY DO A SURVEY NOT TO PURCHASE AGAIN. *TR

2010 HIGHLANDER 4WD: SYSTEM CHECK PANEL INDICATES REAR WINDOW IS OPEN WHEN IT'S NOT. THIS HAPPENS WHEN I TAKE A LEFT TURN OR HIT A DIP IN THE ROAD. ALSO IF THE MOON ROOF IS OPEN AND CLOSED AND WHEN THE DRIVERS OR PASSENGER WINDOW IS OPEN AND CLOSED THE PANEL WILL LIGHT UP, CHIME AND INTERIOR LIGHTS WILL ALL COME ON. THE ONLY TIME THE WINDOWS AND MOON ROOF SEEM TO EFFECT IT IS WHEN I AM DRIVING ON THE HIGHWAY. OTHERWISE THE SMALLER SIDE ROADS EFFECT IF WITH NO RHYME OR REASON. PROBLEM HAS BECOME INCREASINGLY WORSE OVER TIME. MECHANIC COULD NOT FIND THE PROBLEM SINCE THIS DOES NOT HAPPEN EVERY TIME THE CAR IS RUNNING. *TR

ALMOST HAD A CAR ACCIDENT WHEN THE DRIVER SIDE SUN VISOR DROPPED DURING A TURN ON A 5-WAY INTERSECTION. THE DRIVER SIDE SUN VISOR DOES NOT RETAIN ITS CLOSED POSITION. IT KEEPS FALLING DOWN WHEN DRIVING OVER SMALL BUMPS. THE SUN VISOR HINDERS VISIBILITY AND SCOPE / RANGE OF THE DRIVER?S VIEW. PROPER VISIBILITY WAS COMPROMISED BY THIS DEFECTIVE VISOR AND THIS IS A SIGNIFICANT SAFETY CONCERN FOR VEHICLE OPERATORS. THIS GRAVELY PRESENTS A SAFETY ISSUE FOR THE DRIVER, PASSENGERS, AND OTHER DRIVERS ON THE ROAD TO INCLUDE BYSTANDERS. THIS IS OBVIOUSLY AND CLEARLY A SAFETY ISSUE AND PRESENTS IMMEDIATE DANGER AND RECALL ACTION. PLEASE DON'T LET THIS BECOME FATALITY STATISTICS DUE TO A SMALL RECALL AND CORRECTION! *TR

TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING THE BRAKES FAILED AND THE BRAKE PEDAL WENT TO THE FLOOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING, WHO STATED THIS WAS NORMAL FOR VEHICLE WITH ABS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE DOOR AJAR ALARM WOULD SOUND WHILE TURNING LEFT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

DOOR AJAR CHIME GOES OFF AND SOMETIMES DOME LIGHTS FLASH ON WHEN MAKING A TURN, STOPPING, OR ACCELERATING FROM A STOP. THIS PRIMARILY HAPPENS WHEN THE OUTSIDE TEMPERATURE IS HOT (95+). ADDITIONALLY, THE RADIO DISPLAY WILL SHOW ILLEGIBLE INFORMATION OCCASIONALLY. I'VE HAD THE RADIO REPLACED, BUT THE ISSUE REMAINS. THIS WILL GO AWAY WHEN THE CAR IS TURNED OFF AND BACK ON AND ONLY HAPPENS WHEN THE EXTERNAL TEMPERATURE IS HOT (95+). *TR

DRIVER'S SIDE SUN VISOR WILL NOT STAY UP. KEEPS FALLING DOWN WHILE DRIVING. *TR

THE DRIVERS SUN VISOR HAS 2 STOP POINTS. ONE IS SUPPOSED TO BE FULLY UPRIGHT IN THE RECESS OF THE HEAD LINER. THE STOP POINT HAS MOVED SO THAT THE UPPER MOST POINT THE VISOR WILL GO IS ABOUT 10% BELOW LEVEL AND RIGHT IN THE LINE OF SIGHT OF THE DRIVER. THIS CAUSES AN UNSAFE CONDITION IN THAT THE DRIVER CAN NOT SEE THE ROAD OR STOP LIGHTS. I HAVE RUN A RED LIGHT BECAUSE I CAN NOT SEE IT. I HAVE LOOKED ON ALL THE WEBSITES AND THIS IS A COMMON PROBLEM FOR TOYOTA. NOT ONLY ON THE HIGHLANDER BUT ON SEVERAL OTHER MODELS. THERE NEEDS TO BE A RECALL FOR WHAT EVER IS CAUSING THAT STOP POINT TO "DROOP". THE VISOR CAN NOT BE TAKEN APART AND TOYOTA WANTS $200 TO REPLACE THE THING. IT IS A RIP OFF AS THEY KNOW THE PART IS DEFECTIVE. *TR

VEHICLE ACCELERATED OF ITS OWN ACCORD. ON SEVERAL SUCCEEDING OCCASIONS THIS TOYOTA HIGHLANDER HAS ACCELERATED OF ITS OWN ACCORD. VEHICLE HAS NEVER CRASHED AND AFTER PULLING OVER AND PLACING VEHICLE IN PARK, VEHICLE DID NOT CONTINUE TO ACCELERATE. THIS TOYOTA HAS BEEN SERVICED 3-4 TIMES FOR THIS PROBLEM, INCLUDING A SPECIALIST FROM ANOTHER STATE WHO TRAVELED TO BATON ROUGE TO MAKE A THOROUGH INSPECTION INVOLVING 2-3 HOURS. VERDICT WAS NO VISIBLE OR OTHER PROBLEM DETECTED. TWO MONTHS AGO THERE WAS ANOTHER RECALL ON THIS VEHICLE AND TOYOTA MADE THE REPAIR IN THE COMPUTER. LAST WEEK ON MAY 20, 2014 I RECEIVED ANOTHER RECALL REGARDING THIS VEHICLE. THIS VEHICLE INVOLVES A STEERING COLUMN ASSEMBLY CONTAINING A SPIRAL CABLE WITH ELECTRICAL CONNECTIONS INVOLVING THE AIR BAG. SHOULD THE DRIVER AIR BAG BECOME DEACTIVATED, IT COULD CAUSE IT NOT TO DEPLOY IN THE EVENT OF A CRASH WHICH COULD INCREASE THE RISK OF INJURY TO THE DRIVER IN CERTAIN TYPES OF CRASHES. THE REMEDY IS CURRENTLY UNAVAILABLE AND TOYOTA WILL SEND A SECOND OWNER NOTIFICATION LETTER WHEN THE REMEDY IS AVAILABLE. DESPITE NUMEROUS LETTERS AND REPEATED TELEPHONE CALLS TO TOYOTA, I HAVE NOT RECEIVED ANY ASSISTANCE TO PURCHASE A NEW TOYOTA HIGHLANDER THAT DOES NOT ENCOMPASS THESE TYPES OF SAFETY RECALLS. I CHOSE NOT TO JOIN A GROUP LAWSUIT BECAUSE I KNEW THIS WOULD BE FUTILE. NONETHELESS, I AM CONSIDERING LOOKING INTO HIRING AN ATTORNEY TO PURSUE THE REPLACEMENT OF THIS VEHICLE. THANK YOU FOR YOUR ATTENTION. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE IN REVERSE THE VEHICLE SUDDENDLY ACCELERATED AND THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT IN ORDER TO STOP THE VEHICLE, THE ENGINE HAD TO BE TURNED OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

THE DRIVER'S VISOR BROKE. I PUT IT DOWN TO BLOCK THE BRIGHT SUN HERE IN THE DESERT AND HEARD A LOUD SNAP. THE VISOR NO LONGER HAS THE ABILITY TO STAY UP OR ALL THE WAY FORWARD. RESULTING PROBLEM: 1. IN THE UP POSITION IT WILL NOT FULLY RETRACT INTO THE ROOF VISOR POCKET AND HANGS DOWN ABOUT 2.5 INCHES FROM THE CAR ROOF. CONCERNED THE SMALL EDGE WOULD SMACK ME RIGHT IN THE MIDDLE OF THE FOREHEAD IF I WAS IN AN ACCIDENT AND FELL FORWARD. IF YOU WERE TALL YOU COULD POTENTIALLY BE IMPACTED DIRECTLY IN THE EYES IF YOU FELL FORWARD FROM A READ END COLLISION. 2. IN THE DOWN POSITION, WHICH THE VISOR IS MOST FREQUENTLY HERE IN THE DESERT REGION, IT NO LONGER CAN BE PUSHED FORWARD TO THE WINDSHIELD, SO IT HANGS DOWN LOW, AND PARTIALLY OBSTRUCTS YOUR ABILITY TO READ SIGNS ABOVE YOUR LINE OF VISION OVER THE HOOD. DEALER DID NOT THINK IT WAS COVERED UNDER MY 100,000 MILE / 5 YEAR WARRANTY AND TOLD ME TO CALL TOYOTA CARE, DEALER SAID IT WOULD COST ME $150 TO $160 TO FIX. I CALLED TOYOTA CARE THEY SAID IT IS COVERED BECAUSE I PURCHASED THE EXTENDED WARRANTY. SOMETHING LIKE THIS SHOULDN'T FAIL IN THE FIRST THREE YEARS, ESPECIALLY WHEN MOST OF THE TIME IT IS SITTING FORWARD AGAINST THE WINDOW AND NOT MOVING. *TR

WHEN STEERING EITHER LEFT OR RIGHT DURING FORWARD OR REVERSE MOVEMENT OF THE VEHICLE, THERE'S A LOUD CLUNK NOISE. *TR

I WAS DRIVING ON M HWY INTO SEDALIA MO ON SATURDAY AFTERNOON, 4/5/14, WHEN I HEARD A LOUD POP LIKE A GUNSHOT, AND I LOOKED UP & SAW THAT MY MOONROOF SHATTERED INTO A MILLION PIECES, BUT IT STAYED TOGETHER LIKE SAFETY GLASS IS SUPPOSED TO. TINY SHARDS STARTED TO FILTER DOWN BUT I WAS ABLE TO STOP & CLOSE THE SUN VISOR TO PREVENT OTHER GLASS FROM FALLING DOWN. THERE WAS NO ONE IN FRONT OF ME THAT COULD HAVE KICKED UP A ROCK, NO EXPLANATION FOR THE MOONROOF TO SUDDENLY SHATTER. WE JUST PURCHASED THIS CAR IN FEBRUARY, & BOUGHT A CERTIFIED TOYOTA PLATINUM WARRANTY AT THAT TIME. THE LOCAL DEALERSHIP CALLED FOR WARRANTY APPROVAL & THEY WERE TOLD TOYOTA DOES NOT COVER GLASS AND WE WOULD HAVE TO FILE WITH OUR INSURANCE TO PAY FOR THE REPAIR. THANKFULLY I ONLY HAVE $50 DEDUCTIBLE, BUT THIS SHOULD NEVER HAVE HAPPENED, UNLESS IT WAS A DEFECT THAT TOYOTA SHOULD BE RESPONSIBLE FOR. *TR

THE DRIVER SIDE VISOR WILL NOT REMAIN IN THE UP POSITION. IF FALLS DOWN DIRECTLY INTO THE LINE OF VISION AND PARTIALLY OBSTRUCT VISION. IT MIGHT NOT BE AN ISSUE FOR DRIVER 5'2 TALL OR LESS BUT FOR 6 FT OR ABOVE IT'S AN ISSUE. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE DRIVER SUDDENLY LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CEMENT COVERT. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE SUSTAINED EXTENSIVE DAMAGE TO THE FRONT AND MIDDLE SECTIONS. THE DRIVER OF THE VEHICLE SUSTAINED A BROKEN NOSE, A CONCUSSION, MULTIPLE FACIAL ABRASIONS AND CONTUSIONS. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED IN REFERENCE TO THE CRASH. THE FAILURE MILEAGE WAS 77,000.

WHILE DRIVING ON THE INTERSTATE AT 70 MPH, A DEER HIT MY CAR. AIRBAGS DID NOT DEPLOY, DAMAGED FRONT END, MINOR DAMAGE TO THE BUMPER, MAJOR DAMAGE TO ENGINE COMPARTMENT AND WINDSHIELD WAS CRACKED WHY DID THE AIRBAG NOT DEPLOY OUR MAJOR CONCERN CONCERN THAT WILL THE AIRBAG WORK AFTER REPAIRS?? *TR

RECEIVED A PHONE CALL FROM STREET TOYOTA CONCERNING A RECALL FOR MY 2010 HIGHLANDER. THEY SAID THAT THEY NEEDED 5 MINUTES TO DO A RECALL ON THE COMPUTER. I CHECKED THE RECALLS AND DIDN'T FIND ANYTHING. I THINK THAT THEY ARE UP TO SOMETHING. I REFUSED THE APPOINTMENT. THANKS *TR

TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED THAT AFTER PULLING THE DRIVERS SIDE SUN VISOR DOWN TO BLOCK THE SUN, THE CONTACT WAS UNABLE TO REPOSITION THE VISOR WHICH CAUSED A VISIBILITY HAZARD. THE CONTACT STATED THAT THE VEHICLE WAS DIAGNOSED AND REPAIRED BY THE DEALER. THE CONTACT WAS INFORMED THAT THE VISOR BRACKET WAS FRACTURED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 43,000.