Page 2 of 5 · complaints 51–100 of 216

2010 Toyota Highlander complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Service Brakes
Filed Jan 9, 201979,500 milesGA

VEHICLE WAS ON CITY STREET COMING TO A STOP BRAKE PEDAL WENT AL THE WAY TO THE FLOOR AND SKID ICON CAME ON LUCILY I STOPPED JUST IN TIME TO AVOID A WRECK. TOYOTA SAID WAS BRAKE ACTUATOR GOING BAD .SAME PROBLEM AS OTHER TOYOTAS THAT WERE RECALLED,AS MY VEHICLE WAS NOT ON RECALL LIST TOYOTA WONT FIX IT UNDER RECALL AND WANT ME TO PAY $3000 TO FIX IT .MAYBE THAT WILL FIX IT? WHY CANT A RECALL FIX A PROCLEM WITH ALL BRAKE ACTUATORS AS THERE IS OBVIOUSLY A DEFECT IN ACTUATORS. THANKS LARRY

Engine
Filed Nov 30, 2018136,055 milesPA

WE WERE TRAVELING ON THE INTERSTATE AFTER ABOUT A 7 HOUR DRIVE AND THE LOW OIL PRESSURE WARNING DISPLAY WAS FLICKERING ON AND OFF BUT NEVER STAYED ON CONSISTENTLY. I PULLED OVER AND THERE WAS NO OIL IN THE ENGINE, I MEAN IT WAS BONE DRY. I'M TRULY SURPRISED THE CAR WAS STILL OPERATING. WHEN OIL WAS PUT IN, IT POURED, AND I MEAN POURED, RIGHT BACK OUT. WE HAD TO BE TOWED BECAUSE THE CAR COULD NOT BE DRIVEN. IT WAS DETERMINED THAT THE ENGINE OIL COOLER LINE WAS LEAKING.

Electrical System
Filed Sep 28, 2018108,000 milesMN

WHEN DRIVING AND TURNING OR GOING OVER A BUMP THE "DOOR AJAR" INDICATOR BEEPS AND THE DOME LIGHTS TURN ON. BROUGHT TO AUTO SERVICE REPAIR SHOP AND THE LEFT REAR DOOR AND THE REAR GATE SENSOR/ACTUATOR NEED TO BE REPLACED. $1100!!

Wheels
Filed Sep 21, 2018RI

REAR WHEEL HUBS. I REPLACED THE RIGHT REAR WHEEL HUB AT ABOUT 6500 MILES AND 92000 MILES. I REPLACED THE LEFT REAR WHEEL HUB AT ABOUT 85000 MILES. IS THERE AN ISSUE WITH THESE ITEMS WEARING OUT PREMATURELY? I HAVE BEEN DRIVING FOR OVER 50 YEAR AND HAVE NEVER HAD AN ISSUE LIKE THIS.

Electrical System
Filed Aug 21, 2018125,000 milesVA

WHEN WE OPEN A WINDOW OR THE SUNROOF THE DOOR AJAR SIGN COMES ON AND STARTS TO BEEP ALSO THE INTERIOR LIGHT COMES ON. SOMETIMES IT HAPPENS WHEN WE TURN A CORNER OR HIT A BUMP JUST RIGHT. I AM AFRAID OF SOMETHING SHORTING OUT AND STARTING A FIRE! ALSO THE FRONT HEAD LIGHTS KEEP BURNING OUT WE HAVE TO REPLACE THEM AT LEAST ONCE A MONTH. THE HIGHLANDER RUNS GREAT BUT ELECTRICAL PROBLEMS SCARE ME. TOYOTA REALLY NEEDS TO RECALL AND FIX THIS PROBLEM.THE PROBLEM WITH THE DOOR OPEN ALWAYS HAPPENS WHEN WE ARE DRIVING. THE PROBLELM HAPPENS EVERY TIME WE DRIVE THE CAR.

Electrical System
Filed Aug 13, 2018TX

REAR HATCH SENSOR AJAR WHENEVER THE WINDOWS ARE OPEN AND CAR EXCEEDS 30 MPH. WINDOWS MUST REMAIN CLOSE FOR THE SENSOR CHIME AND ACTIVATION TO CEASE. SEEMS TO BE A PROBLEM WITH THE REAR HATCH SENSOR. THE CAR HAS BEEN OWNED FOR 8 YEARS AND HAS 77000 MILES ON THE ODOMETER. NO ACCIDENTS.

Electrical System
Filed Aug 4, 201890,000 milesCA

BACK DOOR AJAR, INTERIOR LIGHT AND A BING SOUND COME ON WHEN I TURN LEFT

Electrical System
Filed Jul 31, 201868,751 milesNY

WHILE DRIVING AND MAKING A RIGHT TURN THE RED DOOR INDICATOR LIGHT ON THE DASHBOARD LIGHTS UP,THE CAR CHIMES AND THE INTERIOR CEILING LIGHT GOES ON AND OFF.

Electrical System
Filed Jul 24, 201895,000 milesIN

WHILE DRIVING (IN MOTION), FREQUENT WARNING MESSAGE COMES ON THE DISPLAY PANEL THAT SAYS THE BACK (REAR) DOOR IS OPEN WHEN IT'S NOT. ALSO, INTERIOR LIGHTS COME ON, AND THERE IS THE WARNING / BEEP THAT KEEPS FLASHING. SOMETIMES, WHEN THE BACK GATE ALERT COMES ON, DOORS GET UNLOCKED. THIS HAS BEEN GOING ON SINCE SEPTEMBER 2017.

Exterior Lighting
Filed Jul 24, 201888,000 milesTX

FALSE BACK DOOR AJAR WARNING. SAFETY CONCERN

Exterior Lighting
Filed Jul 2, 201882,285 milesMA

2010 TOYOTA HIGHLANDER REAR LATCH WAS DEFECTIVE. INSIDE LIGHTS KEPT GOING ON AND CHIMED. LATCH REPLACEMENT COST $601

Steering
Filed Jun 28, 201860,000 milesCO

POOR INTERMEDIATE STEERING SHAFT ASSEMBLY! POPPING NOISE WITH CLUNKING FEEL IN STEERING WHEEL WHEN TURNING AT SLOW SPEEDS AND HITTING BUMPS. BEGAN AROUND 60,000 MILES AND HAS PROGRESSIVELY GOTTEN WORSE (NOW AT ABOUT 102,000 MILES) TOOK IN AT ONSET AND TOLD IT'S THE INTERMEDIATE STEERING SHAFT ASSEMBLY. AS IT'S GETTING WORSE, IT'S STARTING TO FEEL VERY UNSAFE. THIS LOOKS TO BE A VERY FREQUENT ISSUE WHEN LOOKING INTO IT ONLINE. DON'T UNDERSTAND HOW THIS IS NOT A RECALL! MY FAMILY IS TRUSTING TOYOTA AND NHTSA TO MAKE CORRECT DECISIONS FOR OUR SAFETY!

Air BagsCrash4 injured
Filed Jun 13, 2018172,000 milesIL

MY FAMILY WAS INVOLVED IN A MULTI CAR ACCIDENT WHERE WE WERE STRUCK FROM BEHIND AND DRIVEN INTO THE VEHICLE AHEAD OF US (FROM A NEAR STOPPED POSITION). THE FORCE OF IMPACT ON THE FRONT BUMPER WAS HARD ENOUGH TO DRIVE THE TRAILER HITCH OF THE VEHICLE AHEAD OF US THROUGH THE LICENSE PLATE ON THE FRONT BUMPER. THE BUMPER AND GRILL WERE SEVERELY DAMAGES BUT THE AIRBAGS DID NOT DEPLOY. DRIVER WAS TAKEN TO ER FOR HEAD/NECK INJURIES WHICH WERE DEEMED TO BE MINOR.

Electrical System
Filed Jun 5, 201862,000 milesMO

THE BACK DOOR AJAR, INTERIOR LIGHT AND A BING SOUND COMES ON WHEN I TURN LEFT OR OPEN ANY WINDOW? SEARCHED THE INTERNET AND FOUND MANY RELATED COMPLAINTS. PLEASE ISSUE A RECALL.

Electrical System
Filed May 29, 201871,000 milesNC

THE DOOR SENSOR IS FAULTY. ITS COMES ON, THE WARNING SOUND DINGS AND LIGHT ON CONTROL PANEL LIGHTS UP SAYING THAT A DOOR IS AJAR. IT HAPPENS WHEN DRIVING, AND NONE OF THE DOORS ARE OPEN. IT IS A SAFETY ISSUE BECAUSE IT HAPPENS SO FREQUENTLY THAT IF THE DOOR IS ACTUALLY OPENED YOU WOULD NOT KNOW SINCE IT GIVES FALSE ALARMS. AFTER DOING SOME RESEARCH I HAVE FOUND MANY OTHERS WITH THIS COMPLAINT, AND FEEL THAT TOYOTA SHOULD ISSUE A RECALL.

Electrical System
Filed May 25, 2018114,000 milesTX

IN THE LAST FEW MONTHS, MY DOOR AJAR LIGHT AND DOOR CHIME HAVE BEEN INTERMITTENTLY COMING ON WHEN TURNING EITHER DIRECTION. ALL DOORS ARE CLOSED, AND STILL THE LIGHTS COME ON AND CHIME. THIS IS CAUSING ME CONCERN AS I HAVE A YOUNG CHILD AND AM UNAWARE OF WHETHER DOORS ARE TRULY CLOSED PROPERLY. PLEASE OPEN AN INVESTIGATION AS THIS IS NOT THE ONLY COMPLAINT REGARDING THIS MATTER.

Power Train
Filed May 23, 201883,000 milesIN

FAILURE OF TORQUE CONVERTER CLUTCH SOLENOID. SOLUTION TORQUE CONVERTER REPLACEMENT. ~80,000 MILES ON TOYOTA U760E 6-SPEED TRANSMISSION. SAME TRANSMISSION USED IN TOYOTA CAMRY (U760E) WAS COVERED BY WARRANTY ENHANCEMENT PROGRAM - ZE5. MANUFACTURER WILL NOT COVER ANY COST OF THIS TRANSMISSION FAILURE.

Electrical System
Filed May 1, 201890,000 milesMS

THE REAR LIFTGATE DOOR AJAR KEEPS GOING OF EVERY TIME I TURN OR HIT A BUMP. WHEN THIS WARNING KEEPS GOING OF I DO NOT KNOW IF ANY OTHER DOOR IS OPEN AND RISK ONE OF MY CHILDREN FALLING OUT OF THE CAR WHEN DRIVING AND RISKING DEATH OR INJURY. THE ONLY REASON I KNOW IT IS THE REAR LIFTGATE IS THAT I FOUND THIS ISSUE ALL OVER THE INTERNET AND FOUND YOUTUBE VIDEOS ON THE ISSUE

Electrical System
Filed Apr 10, 201875,235 milesDE

OPEN DOOR CHIME AND INTERIOR LIGHT COME ON INTERMITTENTLY WHEN MAKING SHARP TURNS OR BUMPS

Electrical System
Filed Mar 29, 2018CA

I HAVE A BACK DOOR ON ALL THE TIMES BECAUSE THE BACK DOOR NOT CLOSE COMPLETELY ,I TRY TO FIX , BUT DID NOT HELP .FINALLY I HAD TO REMOVE THE ELECTRICAL SW .AND I COULD NOT OPEN THE BACK DOOR ,BUT I DO HAVE PROBLEM WHEN I HAVE A FLAT TIRE

Engine
Filed Mar 8, 2018103,000 milesFL

STOPPED AT A TRAFFIC LIGHT WITH THE BRAKE APPLIED, THE ENGINE BEGAN TO REV UNCONTROLLED AND BEGAN TO MOVE FORWARD TOWARDS THE CAR AHEAD OF US, EVEN WITH THE BRAKE FULLY APPLIED. TO STOP THE PROBLEM, THE TRANSMISSION WAS SHIFTED TO PARK AND IGNITION TURNED OFF.

Suspension
Filed Feb 15, 201851,442 milesIL

TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THERE WAS A SUSPENSION FAILURE ON THE DRIVER'S SIDE OF THE VEHICLE THAT WAS PROGRESSING. THE FIRST DEALER (LOMBARD TOYOTA, 725 ROOSEVELT RD, LOMBARD, IL 60148, (855) 890-2899) PROVIDED AN ALIGNMENT AND DIAGNOSED THAT THE SUSPENSION ARM SEIZED, AND THE REAR SUSPENSION ARM AND TOE ADJUST CAM SUB-ASSEMBLY NEEDED TO BE REPLACED. THE SECOND DEALER (ST CHARLES TOYOTA, 2651 E MAIN ST, ST CHARLES, IL 60174, (630) 584-6655) DIAGNOSED THAT THE REAR ALIGNMENT WAS SLIGHTLY OFF AND THAT THE REAR SUSPENSION ARM NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT ISSUED ANY RECALLS TO PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 51,442.

Steering
Filed Jan 18, 2018MD

STEERING HAS POPPING AND CLICKING WHEN TURNING FROM A STOPPED POSITION. THE STEERING HAS ALWAYS SOUNDED LIKE IT'S STRAINING/HARD TO TURN. POPPING GETS WORSE AND MORE FREQUENTLY. IT SHOULD BE RECALLED LIKE IT HAS ON OTHER TOYOTA MODELS THAT HAVE RESULTED IN STEERING FAILURE. INTERMEDIATE SHAFT IS FAULTY ON MANY TOYOTA HIGHLANDERS BUT NO RECALL HAS BEEN ISSUED. FOR 2010 MODEL YEAR.

Electrical System
Filed Dec 24, 2017VA

BACK DOOR STATES THAT IT IS AJAR EVEN WHEN IT IS COMPLETELY CLOSED. THIS SEEMS TO BE SAFETY ISSUE TO ME AND TOYOTA SHOULD CHECK AND ISSUE AN RECALL.

Power Train
Filed Oct 25, 2017100,100 milesVA

WHEN TURNING STEERING WHEEL A CLICKING NOISE IS HEARD. THERE IS A TSB OUT ON THIS PROBLEM WHILE VEHICLE IS IN MOTION A NOISE WAS HEARD, AND A LOUD HUMMING NOISE IS COMING FROM THE REAR. VEHICLE WAS INSPECTED TO FIND PROBLEM AND DIFFERENTIAL ASSEMBLY NEED TO BE REPLACED. THERE IS A TSB OUT ON THIS PROBLEM

Visibility/Wiper
Filed Oct 20, 201730,000 milesWA

SUN ROOF GLASS EXPLODED WHILE DRIVING ON A HIGHWAY AT ABOUT 60 TO 65 MILES PER HOUR. WE HAD THE SUN SHADE CLOSED SO WE DID NOT KNOW THE SUN ROOF GLASS HAD EXPLODED. PULLED OFF THE ROAD, NO OTHER CAR OR TRUCK WAS NEAR US, AND DISCOVERED THE SUN ROOF GLASS HAD EXPLODED AND GLASS WAS PREVENTED FROM ENTERING THE PASSENGER COMPARTMENT BECAUSE THE SHADE WAS CLOSED. WENT TO A TOYOTA DEALER ABOUT 10 MILES AWAY AND THEY SAID IT WAS PROBABLY CAUSED BY A ROCK. I SAID NO ONE WAS NEAR US, FRONT OR BACK, AND THEY SAID WE MIGHT HAVE HAD A CHIP IN THE SUN ROOF GLASS FROM BEFORE THIS HAPPENED. IT WAS A NICE DAY, NO RAIN, NOT TOO HOT, AROUND 65 DEGREES, COMFORTABLE, SUN WAS OUT. THEY TAPED THE GLASS THAT WAS STILL TOGETHER SO WE COULD DRIVE HOME AND HAVE IT REPAIRED. THEY DID NOT HAVE THE GLASS AND WOULD TAKE SEVERAL DAYS. THIS HAPPENED IN JULY, 2012.

Electrical System
Filed Oct 12, 201790,000 milesWV

HYDRAULICS AND/OR ELECTRIC ON REAR LIFT GATE FAULTY. THE AUTOMATIC LIFT FUNCTION DOES NOT PROPERLY ALIGN THE BACK LIFT DOOR UPON CLOSURE. THE HATCH MUST BE CLOSED MANUALLY.

Exterior Lighting
Filed Oct 5, 201786,000 milesNC

THE BACK UP LIGHTS ON MY HIGHLANDER ARE ALMOST NON EXISTENT. I HAVE TRIED TO USE THEM TO BACK UP AT NIGHT AND THERE IS NOT LIGHT AT ALL. YOU CAN BARELY SEE ANYTHING AT NIGHT USING THESE "BACK UP LIGHTS" I FEEL THIS IS A SAFETY HAZARD. I LIVE OUT IN THE COUNTRY AND NEED THESE BACK UP LIGHTS TO SEE ANY OBSTRUCTION AT NIGHT. I TOOK THE HIGHLANDER TO MY MECHANIC AND HE SAID THAT WAS JUST HOW TOYOTA MADE THESE BACK UP LIGHTS. I FEEL THIS IS INSUFFICIENT AND DANGEROUS WHEN TRYING TO BACK OUT OF MY DRIVE WAY AT NIGHT. I CANNOT BELIEVE NO ONE HAS ADDRESSED THIS PROBLEM .

Air Bags
Filed Oct 2, 201780,000 milesMD

FRONT PASSENGER AIRBAG SENSOR IS DEFECTIVE. FRONT PASSENGER AIRBAG LIGHT DISPLAYS "OFF" ON THE DASH AND ON THE DRIVER'S DISPLAY PANEL. AIRBAG WON'T DEPLOY IN THE EVENT OF AN ACCIDENT (BECAUSE THE FRONT PASSENGER AIRBAG SENSOR ISN'T WORKING). EVEN WHILE AN ADULT IS SEATED IN THE FRONT PASSENGER SEAT, THE AIRBAG SENSOR STAYS ILLUMINATED IN THE "OFF" POSITION. IT POPPED UP LAST YEAR AND NO ACCIDENTS OR ANY OTHER VEHICLE ISSUES HAVE OCCURRED DURING THAT TIME PERIOD.

Electrical System
Filed Sep 9, 201780,894 milesNY

INDICATOR WARNING FOR REAR BACK DOOR OPEN WHEN IT IS SECURE AND LOCKED. INTERIOR LIGHTS GO ON AS WELL AS WARNING BELL. VEHICLE BROUGHT TO TOYOTA SERVICE DEPT. STATE THEY CANNOT DUPLICATE-HOWEVER IT IS BECOMING MORE FREQUENT EACH TIME I DRIVE VEHICLE.

Service Brakes
Filed Aug 25, 201792,000 milesAZ

HYBRID BREAKING SYSTEM. THE HYBRID BREAKING SYSTEM (ACTUATOR, ACCUMULATOR, & PUMP) ON MY 2010 HIGHLANDER HYBRID ARE FAULTY AND HAVE FAILED. MY FAMILY PURCHASED THIS VEHICLE FROM TOYOTA DEALER WHEN IT WAS APPROXIMATELY 1.5 YEARS YOUNG, AND HAVE PERFORMED ALL NECESSARY SERVICE AT CAMELBACK TOYOTA DEALERSHIP IN A TIMELY FASHION. (23 SERVICE HISTORY REPORTS SHOWN ON CARFAX.) OUR HIGHLANDER HAS LESS THAN 100K MILES AND IS LESS THAN 10 YEARS OLD (APPROXIMATELY 8 YEARS OLD). THE FAULTY HYBRID BREAKING SYSTEM IS A KNOWN ISSUE, THAT TOYOTA HAS ISSUED 'LIMITED EXTENDED WARRANTIES' ON AT LEAST 736K VEHICLES (WHICH WOULD COVER MY REPAIR FREE OF CHARGE IF MY VEHICLE WAS OLDER ('WEP-ZG1' COVERS FULL REPLACEMENT OF BREAKING SYSTEM AT NO COST TO CUSTOMER FOR VEHICLES WITH 150K MILES OR LESS OR 10 YEARS OR NEWER) AND FULL RECALLS ON THE PRIUS BREAKING SYSTEM. CAMELBACK TOYOTA FIRST QUOTED ME $2,500 FOR THE REPAIR' BUT THAT FIRST REPAIR WAS ONLY TO REPLACE THE ACCUMULATOR AND THE PUMP. THE NEXT DAY, THE BRAKE MALFUNCTION LIGHTS CAME ON, AND NOW THEY'RE QUOTING ME ANOTHER $2,064 TO REPLACE THE ACTUATOR. MY FAMILY HAS CARED FOR THIS CAR PROPERLY, AND DONE NOTHING THAT WOULD CAUSE A TOTAL BREAK MALFUNCTION. THIS IS A MALFUNCTIONING BREAK SYSTEM THAT TOYOTA (AND THEIR PARTS MANUFACTURER) NEED TO BE RESPONSIBLE FOR. A BREAKING SYSTEM IS ARGUABLY THE MOST IMPORTANT SYSTEM ON ANY VEHICLE! THIS IS PUTTING MY FAMILY, AND OTHER FAMILIES AT RISK. I ASK THE NTSB TO FORCE A RECALL ON MY 2010 HIGHLANDER HYB

Unknown or Other
Filed Jul 27, 201784,000 milesMO

SUNROOF EXPLODED WHILE DRIVING 70 MPH ON INTERSTATE 44. SOUND RESEMBLED GUNSHOT. NO EXTREME TEMPERATURES. NO PROJECTILES. OVERREACTION COULD HAVE CAUSED ACCIDENT. CAUSE OF NOISE UNKNOWN UNTIL ABLE TO PULL OVER TO ROADSIDE. IF INTERIOR SHIELD HAD BEEN OPEN, SHARP GLASS PARTICLES WOULD HAVE SHOWERED OVER OCCUPANTS. INTERNET REVIEW DISCLOSES MANY SIMILAR EXPLODING SUNROOFS ON MANY MODELS AND BRANDS.

Electrical System
Filed Jun 30, 201755,000 milesAZ

THE DOOR AJAR INDICATOR ON THE DASH IS LIT UP 100% OF THE TIME EVEN THOUGH IT APPEARS THAT ALL DOORS ARE CLOSED. THIS PROBLEM STARTED APPROX. 2 YEARS AGO. IN ADDITION IF THE CAR SITS FOR MORE THAN 1 DAY, IT DRAINS THE BATTERY AND THE CAR HAS TO BE JUMPED. WHEN MAKING A LEFT HAND TURN OR START FROM A STOPPED POSITION, THE WARNING SOUND DINGS. AND THE KEY FOB CANNOT BE USED TO LOCK THE CAR. MY MECHANIC DISCOVERED THAT IT IS THE REAR HATCH SENSOR THAT IS FAULTY. MAYBE THE SENSOR IS FAULTY OR MAYBE I THINK THE HATCH IS CLOSED AND LATCHED AND IT REALLY ISN'T OR IT IS BUT AT ANY MOMENT, THE LATCH COULD RELEASE AND THE HATCH FLY OPEN. AFTER DOING A GOOGLE SEARCH ON THIS PROBLEM, I DISCOVERED THAT THERE ARE A LOT OF OTHER PEOPLE ARE HAVING THE SAME ISSUE WITH THEIR HIGHLANDER....I HAVE ATTACHED A FILE THAT CONTAINS SCREEN SHOTS OF OTHERS WITH THIS ISSUE. I STOPPED CUTTING AND PASTING AFTER 17 PAGES. THIS AS A SAFETY ISSUE BECAUSE IT COMPROMISES THE QUALITY OF THE BATTERY AND THERE REALLY COULD BE A DOOR AJAR WHEN YOU THINK THE WARNING LIGHT ON THE DASH IS JUST FROM THE FAULTY HATCH SENSOR. (HEAVEN FORBID A CHILD SHOULD FALL OUT OF THE BACK SEAT WHEN DRIVING DOWN THE ROAD). I WOULD LIKE TO SEE TOYOTA TAKE RESPONSIBILITY FOR THIS PROBLEM AND ISSUE A RECALL.

Steering
Filed Jun 4, 2017135,000 milesAL

I BOUGHT MY HIGHLANDER USED IN MARCH 2016. THE CAR HAS HAD THE CLUNKING NOISE SINCE I BOUGHT IT BUT I DIDN'T KNOW IT WAS A KNOWN ISSUE WITH TOYOTA. I BOUGHT AN EXTENDED WARRANTY BUT OF COURSE IT DOESN'T COVER THE DEFECT. I AM VERY UPSET BECAUSE I HAVE PAID FOR A WARRANTY THAT DOESN'T FIX WHAT IS WRONG WITH THE CAR. I ALSO FEEL LIKE IT FALLS ON THE DEALERSHIP AND THEY SHOULD HAVE FIXED IT BEFORE SELLING. EVEN THOUGH IT IS NOT CONSIDERED A SAFETY ISSUE I DON'T WANT IT TO BECOME A SAFETY ISSUE IN THE FUTURE. I DON'T FEEL LIKE I SHOULD HAVE TO COME OUT OF POCKET $650 TO FIX AN ISSUE THAT IS KNOWN WITH THE MANUFACTURER.

Visibility/Wiper
Filed May 16, 2017137,300 milesCA

TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE PASSENGER SIDE VISOR WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS CONTACTED AND STATED THAT THEY WOULD NOT REPAIR THE VEHICLE FREE OF CHARGE SINCE THE VIN WAS NOT INCLUDED IN A RELATED RECALL. THE DEALER ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIRS WOULD NOT BE FREE OF CHARGE. THE MANUFACTURER ALSO ADVISED THE CONTACT TO CALL THE NHTSA HOTLINE AND PROVIDED CASE NUMBER 1705112724. THE FAILURE MILEAGE WAS 137,300. UPDATED 06/29/17*LJ THE CONSUMER REQUESTED TO DISMISS THIS CASE AS IT HAS BEEN RESOLVED BY THE MANUFACTURER. UPDATED 07/11/2017*JS

Steering
Filed May 9, 2017113,890 milesMI

CLUNK IN STEERING WHEN TURNING AT LOW SPEED FROM STOP FOUND TO BE INTERMEDIATE STEERING SHAFT-REPLACED AT DEALER.GOOGLE SEARCH SHOW VERY COMMON IN SEVERAL DIFFERENT TOYOTA VEHICLES.

Steering
Filed Apr 29, 201792,000 milesNH

STEERING WHEEL WOULD EXHIBIT A LOUD CLUNKING NOISE WHEN TURNING WHEEL LEFT OR RIGHT. DID NOT FEEL SAFE TO DRIVE. TOYOTA MECHANIC DIAGNOSED THE PROBLEM AS THE INTERMEDIATE STEERING SHAFT WHICH HE RECOMMENDED REPLACING. TOYOTA KNOWS OF THIS PROBLEM SINCE THEY ISSUED A TECHNICAL SERVICE BULLETIN (TSB) T-TT-0223-13 FOR THIS REPAIR. THERE IS ALSO AN NHTSA # 10062035 ON THIS SITUATION. TOYOTA SHOULD PAY FOR THIS COSTLY REPAIR SINCE I FEEL IT IS A SAFETY DEFECT AND SHOULD BE RECALLED

Power Train
Filed Mar 20, 201766,000 milesMD

THE TRANSMISSION EXHIBITS TRANSMISSION FLARE AND EXTREMELY ROUGH SHIFTING. AS THE PROBLEM PROGRESSED I WAS TOLD I NEEDED A NEW TRANSMISSION.

Visibility/Wiper
Filed Mar 16, 201756,000 milesCA

THE FRONT SIDE WINDOW GLASS IS INOPERATIVE DUE TO BROKEN WINDOW MOUNTING TAB. I HAD TO DISCONNECT THE POWER TO THE WINDOW MOTOR SO IT CAN'T BE USED. AS FAR AS I'M CONCERNED IT'S A SAFETY ISSUE IF OPERATED WHILE DRIVING, THE WINDOW COMES OFF TRACK AND GETS COCKEYED.

Engine
Filed Mar 14, 201755,973 milesNC

TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 60 MPH, A RATTLING NOISE WAS HEARD UNDERNEATH THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER REPLACED THE WATER PUMP, WHICH WAS RUSTED AND FRACTURED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,973.

Vehicle Speed ControlCrash
Filed Feb 1, 201756,090 milesMO

AS I SLOWLY PULLED INTO A PARKING SPACE, THE HIGHLANDER SUDDENLY ACCELERATED QUICKLY, JUMPED THE CONCRETE PARKING STOP AND SLAMMED INTO A RETAINING WALL. IT HAPPENED VERY QUICKLY AND UNEXPECTED. I AM ORIGINAL OWNER. THE VEHICLE HAS 56000 MILES AND HAS BEEN SERVICED ONLY BY THE DEALER. THE VEHICLE WAS DRIVABLE AND WAS TAKEN IMMEDIATELY TO THE DEALER FOR 2 DAYS TO INSPECT THE SYSTEMS. BECAUSE OF THE AMOUNT OF DAMAGE, THE REPAIR SHOP GOT THE VEHICLE IN IMMEDIATELY AND ESTIMATE REPAIRS AT $10,000. I AM VERY FRIGHTENED OF THIS VEHICLE RIGHT NOW AS ANOTHER INCIDENT LIKE THIS COULD PRODUCE MUCH WORSE RESULTS.

Visibility/Wiper
Filed Jan 31, 2017PA

THE DRIVER'S SIDE VISOR WILL NOT STAY UP FLUSH WITH THE CEILING OF THE VEHICLE. THE VISOR HANGS AT ABOUT A 45 DEGREE ANGLE AND BLOCKS VISIBILITY WHILE DRIVING. MY HUSBAND IS UNABLE TO DRIVE THE CAR SAFELY AND IS AN AVERAGE HEIGHT MAN OF ABOUT 6 FEET TALL. *TR

Unknown or OtherCrash
Filed Jan 19, 2017105,000 milesTX

THIS IS A SAFETY ISSUE CONCERNING WEATHERTECH MATS THAT RESULTED IN AN ACCIDENT. I AM ATTACHING A DETAILED DESCRIPTION OF THE ACCIDENT, WEATHERTECH'S RESPONSE, AND RESPONSE BACK TO THEM.

Structure › Body
Filed Dec 27, 201625 milesVA

POWER LIFT HATCHBACK DOOR NOT COSED ALL THE WAY. VERY DANGEROUS.

Air Bags
Filed Oct 27, 201638,856 milesFL

TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. TWO YEARS AGO, THE DEALER REPLACED THE FLEXIBLE FLAT CABLE (FFC) PER NHTSA CAMPAIGN NUMBER: 14V168000 (AIR BAGS). THE FFC THAT WAS REPLACED BECOME FAULTY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FFC NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,856.

Structure › Body
Filed Sep 23, 201646,000 milesGA

IN LATE 2012, TOYOTA ISSUED A TSB RELATED TO THE REAR POWER LIFT GATE. INSTRUCTIONS WERE TO REPLACE THE HINGES, MOTOR UNIT, ETC... IF EVIDENCE OF FAILURE. LIMITATIONS WERE 3 YR 36,000 MILE WARRANTY. EXPLANATIONS FROM THE DEALER WERE THAT THE HINGES FOR THE BACK HATCH WERE UNDER MANUFACTURED FOR THE WEIGHT OF THE DOOR CAUSING THEM TO TWIST/WARP AND PULL AWAY FROM THE DOOR AND/OR FRAME. THIS ALSO CREATED UNDUE STRESS ON THE MOTOR ASSEMBLY UNIT OFTEN TIMES LEADING TO FAILURE. I HAD SERVICE PERFORMED IN EARLY 2013 AS RECOMMENDED BY THE TSB. I AM CURRENTLY EXPERIENCING THE IDENTICAL ISSUES AS STATED ABOVE BUT WORSE. THE DOOR NO LONGER OPERATES BY USING THE POWER LIFT FEATURE ON THE KEY FOB. THE DOOR IS AGAIN WARPED CAUSING THE GRINDING AND CLICKING NOISES WHEN YOU OPEN IT MANUALLY. THE MOTOR HAS FAILED AND I AM AFRAID MY ACTUAL DOOR IS WARPED. I HAVE SPOKEN TO MY DEALER AND HAVE BEEN TOLD THAT THE WORK WAS COMPLETED AND THAT THERE WAS NOTHING ELSE THEY COULD DO FOR ME. THIS IN SPITE OF THE FACT THAT THE REPAIRS HAVE BEEN PROVEN TO BE LESS THAN EFFECTIVE. I DO NOT FEEL THIS IS A CAR MILEAGE ISSUE. IT IS SIMPLY A MANUFACTURING ERROR THAT HAS YET TO BE RESOLVED. TOYOTA FAILED TO ISSUE A RECALL ON THIS PROBLEM. AFTER RESEARCHING MY PROBLEM I HAVE FOUND THAT THERE HAVE BEEN VERY LARGE CLASS ACTION LAW SUITS RELATED TO THIS VERY ISSUE. MANY TIMES THESE DOORS ARE NOT CLOSING AT ALL CREATING A POTENTIALLY VERY DANGEROUS SAFETY ISSUE.

Service Brakes
Filed Sep 12, 2016181,000 milesFL

THIS MORNING AT 7:45 AM EST MY CAR SELF BROKE WHILE IN DRIVE AND TRAVELING AT 45MPH. I WAS LUCKY THE DRIVER BEHIND ME WAS ABLE TO AVOID HITTING ME. IS THIS A KNOW PROBLEM? I AM FEARFUL TO DRIVE ME CAR AGAIN

Structure › Body
Filed Jul 27, 201685,000 milesMA

WHEN THE SERVICE MANAGER FROM COPELAND TOYOTA IN BROCKTON, MA AND I LOOKED AT THE TRUNK HINGES TOGETHER IT WAS CLEAR THAT THE TRUNK NOT CLOSING WAS A DIRECT RESULT OF THE WAY THAT THE HIGHLANDER WAS MANUFACTURED VERSUS DUE TO ANY FAULT OF OUR OWN. THIS ISSUE HAS LEFT MY CHILDREN AND I WITH A DRAINED BATTERY ON MORE THAN ONE OCCASION, WHICH IS NOT ONLY INCONVENIENT BUT A SAFETY ISSUE GIVEN THE RISKS INVOLVED WITH BEING STRANDED IN UNFAMILIAR TOWNS. THE MALFUNCTION AND INOPERABILITY OF OUR TRUNK DOOR LEAVES MY FAMILY AT RISK OF DANGER. HOWEVER, I WAS QUOTED $3,600 TO REPAIR THIS ISSUE BY A THIRD PARTY BODY SHOP THAT COPELAND TOYOTA USES. HOWEVER, THE REPAIR EXPENSES SHOULD NOT BE PAID BY MY FAMILY BUT RATHER TOYOTA SINCE THE ISSUE IS A DIRECT RESULT OF FAULTY MANUFACTURING. TO THIS POINT, I RECOGNIZE THAT I AM NOT ALONE, THERE ARE SEVERAL VIDEOS AND ENDLESS COMPLAINTS OF SEVERAL TOYOTA HIGHLANDERS WITH THE SAME ISSUE (NEWER MODELS AS WELL). HERE ARE A FEW VIDEOS THAT YOU CAN SEE FOR YOURSELF VIA YOUTUBE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=9Z7EOPHQR0S I WOULD LIKE TO RECOMMEND THAT OWNERS OF TOYOTA HIGHLANDERS BE CONTACTED TO REMEDY THIS ISSUE.

Electrical System
Filed Jul 26, 201654,800 milesVA

WHILE IN MOTION THE HEADS UP DISPLAY INDICATES THAT THE REAR DOOR IS OPEN. THIS COMES ON PERIODICALLY WHEN WINDOWS ARE DOWN OR WHEN MAKING TURNS OR ACCELERATION. THE DOME LIGHTS COME ON AND THE DOOR OPEN CHIME DINGS. THE COMPUTER THINKS THE REAR DOOR IS OPEN. I HAVE FOUND THIS TO BE AN ISSUE WHILE RESEARCHING ON THE INTERNET. THIS IS ONE SOURCE WITH MULTIPLE PEOPLE WITH THE SAME ISSUE HTTP://WWW.CARCOMPLAINTS.COM/TOYOTA/HIGHLANDER/2010/ELECTRICAL/ELECTRICAL_SYSTEM.SHTML.

Electrical System
Filed Jul 21, 201666,000 milesCT

BACK DOOR "OPEN" LIGHTS FLASH NON STOP IN WARM WEATHER. IT'S SO ANNOYING. WHY IS THEIR NO RECALL ON THIS? I BOUGHT THE CAR USED WITHOUT KNOWING THIS ANNOYING ISSUE

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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