Page 5 of 9 · complaints 201–250 of 405

2008 Toyota Highlander complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Air Bags
Filed Sep 26, 201485,000 milesKY

THE SPIRAL CABLE IN THE STEERING WHEEL HAS CAUSED THE AIRBAG LIGHT TO COME ON, WHICH MEANS THE AIRBAGS WILL NOT OPERATE IN THE EVENT OF A CRASH. ALSO THE HORN AND CRUISE CONTROL WILL NOT OPERATE. THESE ITEMS ARE ALL ASSOCIATED WITH THE SPIRAL CABLE. TOYOTA CUSTOMER SERVICE SAID THEY KNOW OF THE SPIRAL CABLE PROBLEM BUT DO NOT HAVE A FIX FOR IT NOW. *TR

Seat Belts
Filed Sep 23, 201498,000 milesSC

THE SEAT BELT WARNING LIGHT CAME ON. AS YOU KNOW AND ANNOUNCED BY TOYOTA THERE IS A RECALL FOR THIS CABLE. HOWEVER TOYOTA IS, I FEEL DRAGGING THERE FEET DOING ABSOLUTELY NOTHING. CAN YOU CONTACT TOYOTA AND FIND OUT WHAT IS BEING DONE. ALL I GET IS THE STANDARD ANSWER----WORKING ON IT. NO FIX YET. *TR

Engine
Filed Sep 18, 201470,000 milesOH

THE OIL COOLER HOSE ON MY 2008 HIGHLANDER SUDDENLY MALFUNCTIONED, CAUSING MOST OF MY CAR'S OIL TO SPILL OUT ON TO THE DRIVEWAY. APPARENTLY, THIS PARTICULAR RUBBER HOSE HAS BEEN THE SUBJECT OF RECALLS AND EQUIPMENT UPGRADES TO A METAL PIPE IN OTHER TOYOTA MODELS, BUT NOT THE HIGHLANDER. THIS IS A SAFETY ISSUE THAT TOYOTA IS NEGLECTING TO ACKNOWLEDGE IN ITS HIGHLANDERS. I CALLED MY LOCAL TOYOTA DEALERSHIP TO REPORT THE PROBLEM, AND ASK WHAT TOYOTA IS DOING TO FIX IT, AND THEY DENIED THERE WAS ANY KIND OF PROBLEM WITH THE OIL COOLER HOSES. A SIMPLE GOOGLE SEARCH IMPLIES OTHERWISE. *TR

Structure › BodyCrash
Filed Aug 26, 201471,869 milesAZ

ATTEMPTING TO PARK CAR IN A SHOPPING CENTER. SUDDENLY ENGINE ACCELERATED UNINTENTIONALLY. HIT CURB & TREE. DAMAGE TO CAR APPROXIMATELY $6000 TO REPAIR. *TR

Air Bags
Filed Aug 7, 201464,000 milesME

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 4 MPH, THE SRS WARNING SENSOR ILLUMINATED CONTINUOUSLY. THE DEALER STATED THAT THE SPIRAL CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V168000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. UPDATED 9/18/14*CN

Wheels
Filed Jul 22, 2014159,808 milesCT

THE CAR BEGAN TO SHAKE AND WAS UNCONTROLLABLE. MANAGED TO PULL OVER AND UPON INSPECTION FOUND THAT ALL OF THE LUG NUTS ON BOTH FRONT TIRES WERE VERY LOOSE. THE CAR WAS SERVICED BY GREENTREE TOYOTA GREENTREE SCION. COMMERCE DRIVE, BROOKFIELD CT THE DAY BEFORE AND A TIRE ROTATION SERVICE WAS REQUESTED. THE LUG NUTS WERE LOOSENED BUT NEVER TIGHTENED BACK UP. *TR

Equipment › Recreational Vehicle/Trailer › Lpg Systems › Lines and Fittings
Filed Jul 10, 2014SC

MY 2008 TOYOTA HIGHLANDER SPORT OIL COOLER LINE JUST GAVE OUT. DURING MY RESEARCH I FOUND THIS HAS BEEN A PROBLEM IN THE PAST. MY CAR HAS BEEN IN THE SHOP FOR OVER TWO WEEK. ACCORDING TO THE TOYOTA DEALER, THE RUBBER HOSE IS BEING REPLACED BY METAL. TOYOTA DOES NOT HAVE AN ETA FOR THE PART. THE DEALERSHIP IS NUMBER 90 ON THE LIST.. THEY WILL NOT PROVIDE A CAR. *TR

Electrical System
Filed Jul 3, 201463,000 milesCT

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED AFTER TURNING ON THE AIR CONDITIONER, IT EMITTED HOT AIR THROUGH THE VENTS AND WOULD CONTINUE TO DO SO ONCE THE AIR CONDITIONER WAS TURNED OFF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT OFFER A REMEDY. THE DEALER DIAGNOSED THAT A COMPUTER CHIP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 63,000.

Power Train
Filed Jun 28, 201477,000 milesNJ

WHILE DRIVING MY CARE ON THE HIGHWAY THE "LOW ENGINE PRESSURE" LIGHT CAME ON. I IMMEDIATELY EXIT THE HIGHWAY AND WENT TO THE GAS STATION. ALL THE OIL IN MY CAR LEAKED OUT. WE PUT 4 QUARTS OF OIL IN MY CAR AND WHEN YOU TURN ON THE CAR ALL THE OIL LEAKED OUT. I CALL FOR A FLAT BED TOW TRUCK AND DROP MY CAR OFF TO THE DEALER. TOYOTA HAS A RECALL 2GR-FEV6 LSC 90K, WHICH HAS THIS ISSUE. THE TOYOTA DEALER IS SAYING MY VEHICLE VIN # IS NOT EFFECTED BY THIS. HOW COULD THIS BEEN WHEN THE SAME EXACT THING HAPPEN TO MY CAR AND THEY ARE REPLACING THE PARTS THAT ARE PART OF THIS RECALL. THEY ARE CHARGING ME $900.00 TO FIX THE CAR. I NEED HELP. MY TOYOTA LIFE TIME WARRANTY DOES NOT COVER THIS!!!!!.....THIS IS A SERIOUS SAFETY ISSUE. I BELIEVE TOYOTA IS COVERING IT UP SO THAT THEY DO NOT HAVE TO HAVE ALL THE VEHICLES FIXED DUE TO THIS MALFUNCTION. *TR

Structure › BodyCrash
Filed Jun 17, 201455,000 milesKS

I WAS DRIVING NORTH ON A DIVIDED ONE WAY STREET. A 2006 MINIVAN WAS TRAVELING SOUTH ON THE OTHER SIDE OF THE DIVIDED STREET. HE MADE A LEFT HAND TURN, RAN THROUGH THE YIELD SIGN AND BROADSIDED ME ON THE DRIVER SIDE. I SAW HE WAS NOT GOING TO STOP AND TURNED THE WHEEL TO THE RIGHT, NOT IN TIME. TOOK OUT THE LEFT SIDE OF THE HIGHLANDER FROM THE FRONT WHEEL TO THE REAR PANEL. HIS FRONT AIRBAG DID DEPLOY. MY SIDE AIRBAG DID NOT DEPLOY AND I KNOW MY HEAD BOUNCED AGAINST THE SIDE WINDOW TWICE. I ASKED THE BODY SHOP TO LOOK AT THE AIRBAG AND THEY SAID THAT IT APPEARED OK AND APPARENTLY THE STRIKE DID NOT WARRANT AIRBAG INFLATION. THE HIGHLANDER IS 4 WHEEL DRIVE, 20" WHEELS. BOTH LEFT DOORS HAD TO BE REPLACED AND DAMAGE WAS LOW ON DOORS. WHEELS ALSO REPLACED. I THINK THE SIDE AIRBAG SHOULD HAVE DEPLOYED. *TR

Steering
Filed Jun 17, 2014141,451 milesMA

WE WERE STARTING OFF TO GO ON VACATION WHEN WARNING LIGHTS CAME ON THE DASHBOARD AND INFORMATION PANEL WITH HYBRID SYSTEM WARNINGS AND BRAKE WARNINGS THEN THE CAR COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD AND STEERING WAS LOST. WE WERE ABLE TO GET OFF TO THE SIDE ENOUGH TO PREVENT CAUSING AN ACCIDENT HOWEVER WE WERE ON A BUSY STREET. HAD IT TOWED TO THE LOCAL TOYOTA DEALER AND THE DIAGNOSIS WAS A FAILED COIL. THEY REPLACED ALL 3 COILS SAYING THAT IT WOULD BE PRUDENT AS THE ENGINE WAS ALREADY APART (I AGREE). THEY ALSO SAID THAT THIS IS A RELATIVELY COMMON OCCURRENCE WITH SOME OF THE HIGHLANDER HYBRIDS. I HAVE THE PART AND IT LOOKS LIKE THE TOP OF THE COIL BECAME OVER HEATED AND BLEW OUT THE TOP PLASTIC COMPOUND. I CONSIDER MYSELF VERY LUCKY THAT THIS DID NOT HAPPEN WHILE ON A HIGHWAY ON A RAINY DAY WHERE THE VEHICLE ABRUPTLY STOPPING WOULD CERTAINLY HAVE CAUSED ME TO BE IN AN ACCIDENT. THIS IS CERTAINLY A FLAW THAT TOYOTA SHOULD ADDRESS FOR SAFETY REASONS AND IT MAKES ME HESITANT TO WANT TO PURCHASE ANOTHER TOYOTA PRODUCT AGAIN. *TR

Engine
Filed May 28, 201492,800 milesTX

I NORMALLY RIDE A VANPOOL, BUT DUE TO FLASH FLOOD WARNINGS TODAY I DECIDED TO DRIVE MY CAR INTO THE OFFICE. MY HUSBAND CALLED ME AT WORK TO TELL ME HE NOTICED A BIG OIL SPOT ON THE GARAGE AFTER I LEFT FOR WORK. HE TOLD ME TO PULL OVER AND NOT DRIVE MY HIGHLANDER IF IT STARTED CLACKING OR SMOKING ON MY WAY HOME. MY HUSBAND JUST CHANGED THE OIL IN MY CAR A FEW DAYS PRIOR. BEFORE I COULD MAKE IT HOME THE CAR WAS SMOKING, KNOCKING, AND SHIFTING VERY LOUDLY. MY HUSBAND SAID I WAS LUCKY THIS DIDN'T LOCK UP THE ENGINE. HE DISCOVERED OIL SPLATTERS ALL OVER THE TIRE AND NEAR THE ENGINE. WE HAD NO ISSUES AT ALL PRIOR TO TODAY. WE ARE GOING TO TRY REPLACING THE OIL LINE AS DENOTED IN OTHER PEOPLES COMMENTS. THEIR EXPERIENCES WITH THIS ISSUE MIRROR MY EXPERIENCE. I'M DISAPPOINTED TO HEAR TOYOTA ISSUED A SERVICE BULLETIN ABOUT THIS AND NOT A SAFETY RECALL. THIS COULD HAVE BEEN A HUGE SAFETY ISSUE AS I'M HAULING KIDS TO/FROM DAYCARE DURING RUSH HOUR TRAFFIC NOT TO MENTION LOCKING UP THE ENGINE. THIS CAME OUT OF THE MIDDLE OF NOWHERE. *TR

Air Bags
Filed May 27, 2014MA

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 14V168000 (AIR BAGS) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE REPAIRED SINCE THE PARTS NEEDED WERE CURRENTLY UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Engine
Filed May 21, 2014107,472 milesMA

TOYOTA'S T-SB-0201-1 SHOULD TRIGGER A RECALL!! MY WIFE WAS DRIVING HER '08 HIGHLANDER, WITH 2 CO-WORKER PASSENGERS, TO A FUNERAL. ON 95N IN DANVERS, MA, A MOTOR BIKER PULLED ALONGSIDE & FLAGGED MY WIFE TO PULL OVER ASAP AS THERE WAS SMOKE COMING FROM THE ENGINE COMPARTMENT AND UNDER THE CAR. AFTER STOPPING THE CAR & WAITING FOR THE SMOKE TO DISSIPATE,HE CHECKED & FOUND THERE WAS NO LONGER ANY OIL IN THE ENGINE, THE OIL HAD EMPTIED FROM THE ENGINE THE LAST FEW MILES WHILE ON THE HIGHWAY. I ARRIVED LATER THAT MORNING TO INVESTIGATE, TO DISCOVER THAT THE OIL WAS BELOW THE DIPSTICK. THE BOTTOM OF THE ENGINE & ENTIRE UNDERSIDE OF THE VEHICLE, INCLUDING THE EXHAUST SYSTEM, SPARE TIRE, WHEEL WELLS, RIGHT WHEELS & TIRES & REAR LIFTGATE WERE COATED IN ENGINE OIL. THE SMOKE APPARENTLY WAS FROM OIL SPLASHING ONTO THE HOT EXHAUST SYSTEM, & VAPORIZING DUE TO THE HIGH TEMP, CREATING A POTENTIAL FIRE HAZARD. WE HAD THE CAR TOWED TO THE NEAREST TOYOTA DEALERSHIP. THEY DETERMINED THAT AN OIL COOLER LINE EXTERNAL TO THE ENGINE - PART OF A TOWING OPTION PACKAGE THE CAR HAS - HAD RUPTURED! THE ENGINE'S OIL HAD BEEN PUMPED OUT BY THE OIL PUMP. WE HAVE SINCE DISCOVERED THAT TOYOTA HAD ISSUED A TECHNICAL SERVICE BULLETIN - T-SB-0201-11 - IN DECEMBER 2011 WHICH ADDRESSED "OIL SEEPAGE" FROM THIS EXACT OIL LINE. NOW WE ARE $480 POORER, & WE COULD HAVE EXPERIENCED A $10 K ENGINE FAILURE DUE TO SEIZING, & POSSIBLE INJURY OR LOSS OF LIFE DUE TO THIS. THIS TSB WAS NEVER PERFORMED ON OUR CAR AS WE HAD NEVE

Electrical System
Filed May 20, 201419,000 milesNY

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THE ELECTRICAL SYSTEM FAILED TO WORK. WHEN THE VEHICLE WAS TURNED ON NONE OF THE ELECTRICAL COMPONENTS WOULD WORK. THE FAILURE OCCURRED INTERMITTENTLY OVER A PERIOD OF SIX YEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC; HOWEVER, THE DIAGNOSES WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. UPDATED 8/12/14*CN UPDATED 8/28/2017*CN

Engine
Filed May 12, 2014MN

THE OIL LINE HAS DEGRADED, CAUSING TOTAL LOSS OF ENGINE OIL AND POSSIBLE ENGINE DAMAGE. *TR

Power Train
Filed Apr 14, 201483,000 milesTX

FOLLOWING A OIL CHANGE AT LOCAL TOYOTA DEALER, A LARGE PUDDLE OF OIL (2 FOOT X 2 FOOT PLUS) FOUND UNDER CAR. I SUSPECTED OIL FILTER OR STRIPPED OIL PAN PLUG. *JS VEHICLE TOWED TO DEALER FOR INSPECTION. THEY STATED IT WAS COMPLETE FAILURE OF THE AWD TRANSFER BOX AND THAT IS WAS NOT COVERED BY WARRANTY. ESTIMATED COST TO REPAIR - $5,000.00+ NOTE - DURING A PREVIOUS OIL CHANGE AT APPROXIMATELY 63,000 MILES TOYOTA DEALER STATED THERE WAS A POSSIBLE SMALL LEAK ON THE AWD TRANSFER BOX AND THAT THEY WOULD MONITOR THIS DURING FUTURE OIL CHANGES. I WAS NEVER INFORMED, OF ANY ADDITIONAL LEAKAGE DURING ANY OIL CHANGES AT THE SAME TOYOTA DEALER. (CAR DID NOT LEAK ANY OIL PRIOR TO FAILURE OF THE AWD TRANSFER BOX)

Seat Belts
Filed Apr 10, 2014NC

I BELIEVE THERE IS A MANUFACTURING FLAW IN THE 2008 TOYOTA HIGHLANDER SEAT BELTS. WHEN I INITIALLY PURCHASED MY HIGHLANDER (NEW), THERE WAS A CHILD SAFETY SEAT IN THE REAR PASSENGER-SIDE SEAT, WHICH USED THE LATCH SYSTEM FOR INSTALLATION (DID NOT REQUIRE USE OF SEAT BELT). WHEN I FIRST WENT TO INSTALL A BOOSTER SEAT IN THAT POSITION, WHICH WOULD REQUIRE THE SEAT BELT TO BE USED, THE SEAT BELT DID NOT WORK (COULD NOT EXTEND BELT, WOULD NOT RETRACT, ETC.). THE BELT HAD NEVER BEEN USED AND DOES NOT WORK. I HAVE FILED SEVERAL COMPLAINTS WITH TOYOTA, BUT THEY SAID THEY WOULD NOT COVER THE REPLACEMENT OF MY SEAT BELT, BECAUSE I WAS OUTSIDE OF MY WARRANTY TIME (# OF MILES). FIRST, THE BELT HAD NEVER BEEN USED (BECAUSE A CHILD SAFETY SEAT HAD ALWAYS BEEN IN THAT POSITION SINCE I PURCHASED THE VEHICLE). SECOND, THE # OF MILES DRIVEN HAS NO DIRECT CORRELATION TO HOW OFTEN A REAR SEAT BELT IS USED. IT MAY HAVE A DIRECT CORRELATION TO HOW OFTEN THE DRIVER'S BELT IS USED, BUT NONE OF THE OTHER POSITIONS. NOW, THE OTHER SIDE REAR SEAT BELT IS STARTING TO HAVE PROBLEMS...OFTENTIMES IT DOES NOT RETRACT PROPERLY/GETS LOCKED WHEN IT SHOULDN'T, ETC. THE FRONT BELTS ALSO LOCK-UP VERY EASILY AND ARE HARD TO GET UNLOCKED ONCE LOCKED. I BELIEVE THERE TO BE A FLAW IN THE MANUFACTURING/COMPONENTS OF THESE BELTS AND FEEL TOYOTA SHOULD COVER REPLACING THEM. THIS IS A SAFETY ISSUE!!! *TR

Air BagsCrash4 injured
Filed Apr 2, 201472,000 milesCA

WHILE DRIVING DOWN HIGHWAY 17 SOUTH TOWARDS SANTA CRUZ, CALIFORNIA ON A RAINING WEDNESDAY MORNING, I SUDDENLY FELT MY VEHICLE LOOSING CONTROL IN A SLIPPERY DOWNHILL HIGHWAY AND I HIT THE CENTER DIVIDER WITH THE LEFT FRONT OF VEHICLE AND CAR SPUN MULTIPLE TIMES AND HITTING THE LEFT REAR BUMPER TO THE WALL FACING THE ONCOMING TRAFFIC. THERE ARE 4 OF US IN THE VEHICLE ALL WEARING SEAT BELTS AND SUFFERED INJURIES. THE AIRBAGS DID NOT DEPLOY AND THE ANTILOCK BRAKE SYSTEM DID NOT ACTIVATE. MY INSURANCE COMPANY DECLARED THE VEHICLE TOTAL LOST. I WAS ADVISED TO CONTACT TOYOTA DEALERSHIP IN FREMONT TO INVESTIGATE THE REASONS WHY THE AIR BAG AND ABS DID NOT ACTIVATE. I AM ABOUT TO CALL THE DEALERSHIP ONCE THEY OPEN IN FEW MINUTES. *TR

Air Bags
Filed Apr 1, 201467,000 milesNY

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE SRS WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO NOTICED THAT THE SRS AIR BAG SPIRAL CABLE WAS FAULTY. THE TECHNICIAN STATED THAT THE DEFECT COULD SUSPEND THE AIR BAG DEPLOYMENT DURING A CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Air Bags
Filed Apr 1, 201459,000 milesNY

VEHICLE AIRBAG LIGHT ON WITH AN INDICATION OF B1801. I WAS TOLD THE AIRBAG MAY NOT DEPLOY IN AN ACCIDENT. TOYOTA HAS RECALLED OTHER MODELS FOR SIMILAR REASONS. CAR FORUMS RESEARCH HAS UNCOVERED MANY OTHER OWNERS WITH SAME ISSUE. AIRBAGS ARE A TRUE SAFETY CONCERN AND TOYOTA, NOT THE CUSTOMER SHOULD FIX ISSUE. *TR

Engine
Filed Mar 24, 201492,221 milesMN

DRIVING IN PARKING LOT AT APPROXIMATELY 5MPH WHEN SMELLED BURNING OIL. PARKED CAR AND NOTICED SMOKE FROM UNDER THE HOOD. TURNED OFF CAR AND CHECKED UNDER THE HOOD AND NOTICED OIL OVER ENGINE. SEARCHED ONLINE AND SAW ISSUE WITH OIL-COOLER LINE "TOYOTA: ON SOME VEHICLES, THE ENGINE OIL COOLER PIPES MAY EXHIBIT AN OIL SEEPAGE. INFORMATION HAS BEEN PROVIDED REGARDING THIS ISSUE". THIS DID TURN OUT TO BE THE ISSUE. FORTUNATELY THIS EVEN OCCURRED WHEN WE WERE IN A PARKING LOT AND NOT DRIVING DOWN THE HIGHWAY WITH KIDS IN THE BACK. THIS IS A SIGNIFICANT ISSUE THAT COULD RESULT IN A FIRE AND/OR ENGINE DAMAGE. THE DEALER STATED THEY WERE AWARE OF THIS SERVICE NOTICE BUT NO OFFICIAL RECALL HAD OCCURRED. THIS HAS THE POTENTIAL TO BE A SIGNIFICANT ISSUE TO BOTH THE CARS AND PASSENGERS AND I HOPE THAT A RECALL WOULD OCCUR. *TR

Engine
Filed Mar 20, 201486,857 milesAZ

HIGH PRESSURE OIL COOLER LINE FAILURE OF RUBBER HOSE SECTION DUMPED 5 QTS OF ENGINE OIL SOAKING UNDERCARRIAGE AND SPRAYING ONTO NEARBY HOT EXHAUST PIPE AND RIGHT REAR TIRE. NO INDICATION OF LOSS OF OIL PRESSURE ON VEHICLE MONITORING SYSTEM. NOTICED A FAINT SMELL OF BURNT OIL WHEN VEHICLE WAS PARKED. RETURNED LATER TO START VEHICLE AND HEARD AUDIBLE ENGINE NOISE AND TURNED OF ENGINE TO INVESTIGATE UNDER HOOD, A NOTICEABLE PUDDLE OF OIL HAD ACCUMULATED UNDER CAR. VEHICLE TOWED FOR DIAGNOSES AND REPAIR. *TR

Air Bags
Filed Mar 19, 201473,000 milesWI

AIR BAG WARNING LIGHT LIT, TOOK TO DEALER AND FOUND OUT SPIRAL CABLE WAS THE ISSUE AND NEED REPLACED. THIS IS A HUGE SAFETY ISSUE WHICH I BELIEVE SHOULD BE RECALLED BY TOYOTA AS THEY ALREADY DID ON OTHER MODELS. AS A LOYAL TOYOTA CUSTOMER ALONG WITH THE REST, I WOULD LIKE TO CALL UPON TOYOTA TO STEP UP TO THE PLATE AND DO THE RIGHT THING--RECALL THIS AIR BAG ISSUE. THANK YOU!! *TR

Air Bags
Filed Mar 19, 201478,000 milesCT

SPIRAL CABLE FAILED AT ABOUT 78 000 MILES ON MY 2008 TOYOTA HIGHLANDER BASE MODEL CAUSING AIRBAG WARNING LIGHT TO ILLUMINATE. I TOOK IT IN TO BE LOOKED AT AND I WAS TOLD OF FAILURE OF AIRBAG SYSTEM CREATING INCREASED RISK OF INJURY IN THE EVENT OF A CRASH. THE LIGHT RANDOMLY CAME ON AND WAS NOT CAUSED BY AN ACCIDENT. I AM SUSPICIOUS THAT THE FAILURE IS A MANUFACTURING AND/OR DESIGN DEFECT WHICH HAS ALSO BEEN SEEN IN OTHER TOYOTA VEHICLES THAT HAVE BEEN RECALLED FOR SIMILAR SPIRAL CABLE FAILURE. I WAS TOLD BY TOYOTA SERVICE THAT IT WOULD BE OVER $500 TO REPLACE THE CABLE SINCE IT IS NO LONGER UNDER WARRANTY. AFTER DOING A BIT OF RESEARCH ON THE INTERNET, I AM NOT THE ONLY PERSON WHO IS EXPERIENCING THIS PROBLEM. I AM HOPEFUL THAT A RECALL CAN BE DONE SO THAT MY AIRBAG CAN DEPLOY IF NEEDED. THERE WAS NOTHING I COULD HAVE POSSIBLY DONE TO CAUSE DAMAGE TO THE SPIRAL CABLE WHICH IS HOUSED INSIDE THE STEERING COLUMN; THEREFORE I BELIEVE THE MANUFACTURER SHOULD BE RESPONSIBLE FOR REPAIRING. *TR

Air Bags
Filed Feb 27, 2014120,000 milesCA

AIRBAG SENSOR IS ALWAYS LIT NOW. TOOK HIGHLANDER INTO TOYOTA DEALERSHIP THIS MORNING FOR OTHER TOYOTA RECALLS AND HAD THEM CHECK SENSOR. I WAS TOLD MY 2008 HIGHLANDER NEEDED A NEW SPIRAL CABLE AND COST WAS 557.00 TO INSTALL. I JUST FOUND MORE COMPLAINTS LIKE THIS AND WONDER WHY IT IS NOT A RECALL CONSIDERING OTHER TOYOTAS SUCH AS CAMRYS, TACOMAS & VENZAS HAD SAME PROBLEM BUT WAS A RECALL. WHAT DOES IT TAKE TO HAVE 2008 HIGHLANDERS INVOLVED IN A HUGE SAFETY ISSUE. APPARENTLY, I WON'T HAVE ANY AIRBAGS WORKING UNTIL THIS IS FIXED. *TR

Engine
Filed Feb 24, 2014100,000 milesMA

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, SHE BEGAN TO HER A KNOCKING NOISE IN THE ENGINE. THE CONTACT PARKED THE VEHICLE AND HAD IT TOWED TO A CERTIFIED MECHANIC WHICH STATED THAT THE ENGINE COOLER HOSE HAD A HOLE AND CAUSE THE ENGINE OIL TO LEAK OUT OF THE VEHICLE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Latches/Locks/Linkages
Filed Feb 18, 2014100,700 milesGA

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT AFTER LEAVING THE KEY FOB IN THE IGNITION, SHE WALKED AROUND THE BACK OF THE VEHICLE AFTER SECURING A CHILD IN THE CHILD SAFETY SEAT WHEN THE DOORS LOCKED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE KEY FOB HAD A LOW BATTERY AND CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 100,700. UPDATED 3/25/14*CN *TR

Service Brakes
Filed Feb 7, 201494,154 milesIL

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE SENSOR, VSC SENSOR AND THE TRAC OFF SENSOR LIGHTS ILLUMINATED. THE CONTACT THEN NOTICED THAT THE BRAKING SYSTEM MALFUNCTIONED, MAKING THE VEHICLE DIFFICULT TO STOP. THE CONTACT INDICATED THAT ADDITIONAL PRESSURE WAS APPLIED TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS DIAGNOSED BY THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE HUB OF THE WHEEL BEARING WAS CORRODED. THE CONTACT STATED THAT BOTH REAR WHEEL HARNESSES WERE REPLACED TO REPAIR THE DEFECT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,154.

Air Bags
Filed Feb 4, 201472,000 milesTX

SPIRAL CABLE FAILED AT ABOUT 72, 000 MILES ON MY 2008 TOY HIGHLANDER BASE MODEL CAUSING AIRBAG WARNING LIGHT TO ILLUMINATE STEADY AND WAS TOLD OF FAILURE OF AIRBAG SYSTEM CREATING INCREASED RISK OF INJURY IN THE EVENT OF A CRASH. CAUSE THE FAILURE APPEARS TO BE A MANUFACTURING AND/OR DESIGN DEFECT AS ALSO SEEN IN OTHER TOYOTA VEHICLES THAT HAVE BEEN RECALLED FOR SIMILAR SPIRAL CABLE FAILURE. SENSOR APPEARS TO RESET WHEN NO PERSON IS SEATED ON DRIVER SIDE AND IGNITION IS TURNED ON. AS SOON AS DRIVER SEAT SENSOR IS ACTIVATED THE AIR BAGS WARNING LIGHT IS ON. PROBLEM WITH DRIVER SEAT SENSORS OR MAIN MODULE PERHAPS? EITHER WAY IT APPEARS TO BE A DEFECT NOT FOUND ON OLDER TOYOTAS (?) *TR

Electrical System
Filed Feb 3, 2014112,000 milesAL

THE DRIVER'S SIDE BACK DOOR HAS STOPPED LOCKING/UNLOCKING WITH THE KEY FOB AS WELL AS THE ELECTRICAL LOCK. THE BEEP DOESN'T OCCUR WHEN I USE THE FOB TO LOCK THE DOORS BECAUSE THE DOOR ISN'T LOCKING, BUT DOES BEEP WHEN UNLOCKING THE VEHICLE ALTHOUGH THE BACK DOOR STILL REMAINS LOCKED. I DID HAVE THE RECALL ON THE WINDOW LOCK SWITCH COMPLETED, SO NOT SURE IF THAT IS FACTORING IN WITH THE PROBLEM OR NOT.. *TR

Electrical SystemFire
Filed Jan 31, 2014129,000 milesCO

MY WINDSHIELD WIPER DEFROSTER STARTED TO CRACKLE AND SMOKE. I TURNED IT OFF AND BACK ON AND IT STARTED TO DO IT AGAIN. *TR

Engine
Filed Jan 9, 2014121,931 milesNY

OIL PRESSURE WARNING LIGHT WENT ON ALMOST IMMEDIATELY PULLED OVER FOUND NO OIL ON DIPSTICK HAD RAPID OIL LEAK, DEALER REPLACED OIL COOLER HOSE WITH OIL COOLER PIPE. *TR

Service Brakes
Filed Dec 27, 201378,420 milesCA

WHILE DRIVING AT 35 MILES PER HOUR, THE BRAKE LIGHT ON THE DASHBOARD CAME ON, BRAKE PEDAL BEGAN GOING ALL THE WAY DOWN WHILE BRAKING, AND THE BRAKE PEDAL BEGAN MAKING NOISE. I STOPPED THE CAR, OPEN THE HOOD AND FOUND THAT ALL MY BRAKE FLUID WAS GONE. THE TOYOTA DEALERSHIP WAS NEARBY I DROVE THE CAR SLOWLY TO THE DEALERSHIP. THEY CHECKED THE BRAKE SYSTEM ONLY TO FIND OUT THAT ALL THE BRAKE FLUID WAS IN THE BRAKE BOOSTER. MY SERVICE ADVISER TOLD ME THE BRAKE SYSTEM FAILED DUE TO BAD SEALS BETWEEN THE MASTER CYLINDER AND THE BRAKE BOOSTER. NOW THE MASTER CYLINDER AND BRAKE BOOSTER NEED TO BE REPLACED. I PURCHASED THE HIGHLANDER BRAND NEW IN 2008. THE VEHICLE IS ONLY 5 YEARS OLD WITH APPROXIMATELY 78,420 MILES ON IT AND HAS BEEN SERVICED EVERY 5,000 MILES EVER SINCE I PURCHASED IT. THIS SHOULD NEVER HAPPEN TO A VEHICLE THAT HAS BEEN WELL MAINTAINED. IT'S A SERIOUS SAFETY MATTER, AND MY BRAKES HAD JUST BEEN REPLACED ALONG WITH THE BRAKE FLUID AT THE SAME DEALERSHIP ON OCTOBER 02, 2013. *TR

Electrical System
Filed Dec 12, 2013CA

IN EARLY NOVEMBER I RECEIVED A RECALL NOTICE FROM TOYOTA INSTRUCTING ME TO ARRANGE FOR REPLACEMENT OF THE INTELLIGENT POWER MODULE. THE LETTER INDICATED THAT THIS REPLACEMENT IS URGENT AND THAT I WOULD BE IN VIOLATION OF CALIFORNIA REGULATIONS IF I DID NOT DO THIS REPAIR. I CALLED MY LOCAL DEALER, TOYOTA OF SANTA CRUZ, THE NEXT DAY TO SCHEDULE THE APPOINTMENT. I WAS TOLD THAT TOYOTA RATIONS THE PARTS FOR THESE REPAIRS AND THAT I WOULD BE PUT AN A WAITING LIST AND TO EXPECT A CALL IN 2-3 WEEKS. A MONTH LATER I CALLED AGAIN AND WAS TOLD THAT I WAS STILL ON A WAITING LIST AND IT WOULD BE 2-3 WEEKS AT THE EARLIEST BEFORE I COULD SCHEDULE THE REPAIR. I FEEL THAT TOYOTA (OR THE DEALERSHIP) IS NOT FULFILLING ITS OBLIGATION TO ITS CUSTOMERS BY FAILING TO SUPPLY PARTS FOR THIS REPAIR IN A TIMELY MANNER. *TR

Air Bags
Filed Dec 7, 2013107,406 milesCA

SPIRAL CABLE FAILED AT ABOUT 107,406 MILES ON MY 2008 TOYOTA HIGHLANDER, CAUSING AIRBAG WARNING LIGHT TO ILLUMINATE STEADY AND WAS ADVISED BY THE DEALER THAT THE AIRBAG SYSTEM WOULDN'T BE FUNCTIONING. THIS SHOULD HAVE BEEN COVERED BY MANUFACTURER OR THERE SHOULD HAVE BEEN A RECALL ON THIS. THE CAR HASN'T BEEN IN ANY ACCIDENTS. THE COST OF REPLACEMENT (PART AND LABORS) IS $544. TOYOTA NEEDS TO REIMBURSE CUSTOMERS FOR SUCH A COST AS IT IS OF NO DRIVER'S FAULT AND OBVIOUSLY A COMMON ISSUE. THERE IS ANOTHER 2008 RECALL ON THE AIRBAG SYSTEM BUT DIDN'T APPLY TO MY CAR. *TR

EngineFire
Filed Nov 12, 2013200,000 milesOR

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE BEGAN TO EMIT A BURNING OIL SMELL. THE CHECK ENGINE LAMP ILLUMINATED SO THE CONTACT ADDED OIL TO THE VEHICLE. THE CONTACT STATED THAT THE BURNING OIL SMELL STILL LINGERED AND THE CHECK ENGINE WARNING LAMP ILLUMINATED AGAIN. IN ADDITION, A HOSE FROM THE ENGINE FAILED AND SPILLED MOTOR OIL ON THE EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE OIL COOLER LINE HAD EXPLODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Air Bags
Filed Oct 25, 201372,400 milesNC

SPIRAL CABLE FAILED AT ABOUT 72, 400 MILES ON MY 2008 TOY HIGHLANDER BASE MODEL CAUSING AIRBAG WARNING LIGHT TO ILLUMINATE STEADY AND FAILURE OF AIRBAG SYSTEM CREATING INCREASED RISK OF INJURY IN A CRASH. AS NO DRIVER ACTIONS, ETC. CAUSED THE FAILURE IT APPEARS TO BE A MANUFACTURING AND/OR DESIGN DEFECT AS ALSO SEEN IN OTHER TOYOTA VEHICLES THAT HAVE BEEN RECALLED FOR SIMILAR SPIRAL CABLE FAILURE. *TR

Structure › Body
Filed Oct 20, 201389,900 milesNC

DRIVER DOOR LOCK MECHANISM HAS STOPPED WORKING WITH THE REMOTE, THAT IS A NUISANCE, NOT A SAFETY ISSUE BUT, RECENTLY I HAD DIFFICULTY MANUALLY UNLOCKING THE DRIVER'S DOOR AND FOR 1 - 2 MINUTES WAS NOT ABLE TO UNLOCK THE DOOR TO EXIT THE VEHICLE. I WAS TRYING TO MANUALLY UNLOCK THE DOOR (THE POWER LOCK MECHANISM QUIT WORKING) BUT THE DOOR LOCK WAS JAMMED SUCH THAT I COULD NOT GET THE DOOR UNLOCKED. I TRIED PUSHING THE ELECTRIC DOOR LOCK BUTTON TO TRY TO UNJAM THE MECHANISM AND EVENTUALLY THAT WORKED AND I WAS ABLE TO MANUALLY UNLOCK THE DOOR AND EXIT THE VEHICLE. THIS IS CLEARLY A SAFETY ISSUE BECAUSE IF THE VEHICLE WAS ON FIRE I MAY NOT BE ABLE TO GET OUT. A BRIEF SEARCH ONLINE SHOWED THAT THIS IS A VERY PREVALENT ISSUE WITH TOYOTA VEHICLES. TOYOTA SHOULD BE FORCED TO REMEDY THE SITUATION AND A RECALL SHOULD BE IMPLEMENTED TO MAKE TOYOTA FIX THE FLAWED VEHICLES THEY HAVE SOLD. I WILL GO SEE A DEALER IN THE NEXT DAY OR TWO TO GIVE THEM THE CHANCE TO DO THE RIGHT THING AND FIX IT FREE OF CHARGE BUT I IMAGINE THAT WILL ONLY GET ME AN INCREASED BLOOD PRESSURE. *TR

Engine
Filed Oct 7, 201384,000 milesNJ

THE VVT-I OIL COOLER HOSE BURST RESULTING IN A MAJOR ENGINE OIL SPILL IN A RESIDENTIAL DRIVEWAY. THE TOYOTA DEALERSHIP AND TOYOTA CORPORATE HEADQUARTERS REFUSE TO ASSUME RESPONSIBILITY FOR THE DEFECTIVE PART BECAUSE THE VEHICLE IS OUTSIDE THE WARRANTY PERIOD AND BECAUSE THEY CLAIM THERE IS NO RECALL FOR THIS PART ON THE HIGHLANDER. THIS SAME VVT-I OIL COOLER HOSE HAS BEEN RECALLED ON 1.6 MILLION US RAV4'S, CAMRY'S AND OTHER TOYOTA MODELS. NOT ONLY COULD A TOTAL LOSS OF ENGINE OIL CAUSE CATASTROPHIC ENGINE FAILURE, THIS ISSUE CAN ALSO BE CONSIDERED A SAFETY CONCERN. IF ENGINE OIL WERE TO HAVE MADE CONTACT WITH HOT ENGINE PARTS OR HOT EXHAUST PIPING, THEN A FIRE MAY HAVE OCCURRED WHICH COULD HAVE RESULTED IN SERIOUS VEHICULAR DAMAGE AND LOSS OF LIFE. *TR

Engine and Engine Cooling
Filed Oct 3, 2013108,989 milesIA

WHILE SITTING IN A LINE OF TRAFFIC ON OUR WAY HOME FROM A 2 MILE TRIP TO THE STORE, WE NOTICED A HOT OIL SMELL. I SAID TO MY WIFE THAT SOMEONE NEEDS TO GET THEIR CAR IN FOR SERVICE WORK, NOT KNOWING THAT WE WERE THIS SOMEONE! THIS SMELL HAD NOT BEEN PRESENT AT HOME, ON OUR TRIP TO THE STORE OR WHEN PARKED THERE. WHEN I PULLED INTO MY GARAGE, STEAM/SMOKE APPEARED TO BE COMING FROM THE HOOD. THE DIPSTICK SHOWED VERY LOW OIL. THERE HAD BEEN NO SIGNS OF AN OIL LEAK IN THE GARAGE BEFORE, BUT, AFTER ARRIVING HOME I SAW A BIG OIL LEAK. I CALLED THE TOYOTA DEALERSHIP (1/2 MILE FROM HOME) WHO TOLD ME TO BRING IT UP TO SEE WHAT WAS GOING ON. BY THE TIME THAT I GOT THERE MY CAR WAS MAKING A SOUND MAKING IT OBVIOUS SOMETHING VERY WRONG. I PULLED DIRECTLY INTO THE SERVICE BAY. THE MECHANIC CHECKED THE DIPSTICK WHICH SHOWED ABSOLUTELY NO OIL IN MY ENGINE. HE PUT IT ON THE HOIST, ADDED OIL, AND RESTARTED THE ENGINE. THE OIL POURED OUT AS FAST AS HE HAD PUT IT IN. UPON FURTHER INSPECTION, HE SAW THAT THE LOWER OIL COOLER LINES HAD RUPTURED. MY ENGINE HAD BEEN CLOSE TO SEIZING. REPLACING THESE PARTS WAS VERY EXPENSIVE, $437, BUT REPLACING MY ENGINE WOULD HAVE BEEN MUCH MORE EXPENSIVE. MORE IMPORTANTLY WAS THAT THE DANGER OF A FIRE FROM THE OIL THAT WAS POURING OUT ON THE HOT ENGINE WAS NOT OUT OF THE QUESTION. WHILE AT THE DEALERSHIP, THE MECHANIC POINTED AT A LEXUS AND STATED, "THIS IS VERY INTERESTING. THAT LEXUS SUV IS IN HERE FOR THE SAME PROBLEM, THE OIL COOLER LINES RUPTURED." HE SAID T

Air Bags
Filed Sep 30, 201398,397 milesMO

IN JUNE OF 2013 I WENT TO MCCARTHY TOYOTA IN SEDALIA, MO FOR AN UNRELATED RECALL. SOME WORK WAS DONE, BUT I WAS TOLD TO RETURN IN A WEEK OR SO BECAUSE AN ADDITIONAL PART HAD TO BE ORDERED. DURING THIS WEEK, THE RED AIR BAG WARNING LIGHT APPEARED. I HAD NEVER OBSERVED THIS WARNING LIGHT BEFORE. WHEN I RETURNED TO THE DEALER TO COMPLETE THE ORIGINAL RECALL WORK, I INQUIRED ABOUT THE WARNING LIGHT. THE SERVICE MANAGER INFORMED ME THAT MY MODEL TOYOTA SOMETIMES HAD A PROBLEM WITH THE SPIRAL CABLE AND I WAS ONE OF THE UNLUCKY OWNERS! HE INFORMED ME THAT I NO LONGER HAD FUNCTIONING AIRBAGS, BUT HE HAD THE NECESSARY PARTS TO RECTIFY THE SITUATION AND COULD DO IT IMMEDIATELY. THE COST WAS APPROXIMATELY $500 AND WAS NOT COVERED BY ANY WARRANTEE OR RECALL. I DECIDED THAT I WOULD HAVE TO TAKE MY CHANCES IN A VEHICLE THAT NOW HAD NON-FUNCTIONING AIRBAGS, SINCE $500 WAS JUST TOO MUCH MONEY TO PAY. A FRIEND RECENTLY INFORMED ME THAT I SHOULD FILE THIS COMPLAINT. *TR

Air Bags
Filed Sep 24, 2013110,000 milesMA

AIR BAG INDICATOR LIGHT JUST CAME ON AT 110,000 MILES, NO ACCIDENT, IN THE GARAGE..TOOK IT TO DEALER AND THEY ARE ASKING TO REPLACE SPIRAL CABLE ASSEMBLY IN DRIVER AIRBAG AT A COST OF $663 AND EXPLAINED THERE WAS NO RECALL ON MY VEHICLE. I CALLED TOYOTA AND DISCUSSED THE ISSUE...I ALSO FOUND OUT THAT TACOMA'S HAD THE SAME ISSUE AS WELL, INTERESTING THOUGH, THAT MY 08 HIGHLANDER HAD SAME PROBLEM. TOYOTA CONFIRMED MY UNDERSTANDINGS AS WELL. I SEARCHED INTERNET AND SEVERAL OTHER HIGHLANDERS (ALMOST IDENTICAL VINS) HAVE FACED THE SAME ISSUE. I THINK HIGHLANDERS NEEDS TO BE INVESTIGATED FOR THE SIMILAR ISSUES WHICH TACOMA'S FACED.. THIS IS A SERIOUS ISSUE AND NEEDS TO BE GIVEN SOME ATTENTION. HTTP://WWW.CARPROBLEMZOO.COM/TOYOTA/HIGHLANDER/AIR-BAG-LIGHT-ON-PROBLEMS.PHP THE ABOVE WEBSITE LISTS OTHER HIGHLANDER'S WHICH FACED THE SAME ISSUE. I REALLY APPRECIATE THE GOOD WORK YOU GUYS ARE DOING TO MAKE THE ROADS/HIGHWAYS SAFER PLACE FOR EVERYONE.. THANK YOU. *JS

Engine
Filed Sep 19, 2013128,635 milesOH

2008 TOYOTA HIGHLANDER WAS TAKEN TO TOYOTA DEALER IN NOVEMBER 2011 AFTER RECEIVING NOTICE TO HAVE DEFECTIVE OIL COOLER HOSE CHECKED. IN SEPTEMBER 2013 REPLACEMENT OIL COOLER HOSE FAILED WHILE ON HIGHWAY TRAVELING AT SEVENTY MILES PER HOUR. OIL WAS OBSERVED COVERING BOTTOM OF VEHICLE AND FILM OF OIL ON BACK OF VEHICLE. THE OIL GAUGE INDICATED NO OIL IN ENGINE. I BELIEVE THIS RESULTED IN A SAFETY HAZARD FROM BOTH INHALING FUMES AND POTENTIAL FIRE HAZARD. VEHICLE WAS TOWED TO TOYOTA DEALER AND OIL COOLER HOSE REPLACED FOR SECOND TIME IN LESS THAN TWO YEARS. *TR

Engine
Filed Sep 18, 2013100,000 milesMI

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND TAKEN TO THE DEALER FOR INSPECTION. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Electrical System
Filed Sep 9, 201350,000 milesTX

I OWN A 2008 HIGHLANDER SPORT THAT HAS A MAJOR ISSUE WITH THE DOOR LOCKS. THE REMOTE KEY FOB NO LONGER WORKS, AND NOW EVEN THE BUTTON INSIDE THE CAR STOPPED WORKING. I HAVE DONE A LOT OF RESEARCH AND IT APPEARS THAT MANY PEOPLE WHO HAVE OWNED HIGHLANDERS HAVE HAD THIS ISSUE. MY CAR WAS RECALLED RECENTLY FOR THE POWER WINDOWS, AND NOW THE DOOR LOCKS NO LONGER WORK. I WOULD LIKE TO FILE THIS COMPLAINT WITH THE HOPE THAT ENOUGH PEOPLE COMPLAIN TO FORCE TOYOTA TO FIX THIS ISSUE. *TR

Air Bags
Filed Sep 3, 201393,255 milesWA

AIRBAG SENSOR LIGHT DEPLOYED, AND REMAINED LIT FOR APPROXIMATELY THREE DAYS. TOYOTA DEALERSHIP AT PULLMAN, WA DIAGNOSED THE PROBLEM AS A FAULTY SPIRAL CABLE; THE SPIRAL CABLE ASSEMBLY WAS REPLACED AT A COST OF $491.69. I WONDER WHY THERE WAS A RECALL DONE ON ~450,000 TACOMAS, BUT NOT ON THE HIGHLANDER. IT SOUNDS LIKE A SIMILAR PROBLEM: POOR ENGINEERING LEADS TO FRICTION, CAUSING A SHORT IN THE CABLE. WARNING LIGHT GOES ON, AND THE DRIVER AIR BAG MAY NOT DEPLOY DURING A WRECK. I COULD THINK OF 1001 BETTER WAYS TO SPEND $500!!! *JB

Electrical System
Filed Aug 26, 201330,000 milesCA

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT UPON STARTING THE IGNITION, THE ENGINE FAILED TO OPERATE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE BATTERY WAS REPLACED. THE FAILURE RECURRED THREE TIMES WHERE AND BATTERY WAS REPLACED ON EACH RECURRENCE. MOST RECENTLY, A DIAGNOSTIC WAS PERFORMED AND THE DEALER WAS UNABLE TO DETECT A TROUBLE CODE. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE DID NOT HAVE ENOUGH ROAD MILEAGE TO COULD CONTRIBUTE TO THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Air Bags
Filed Jul 29, 201372,974 milesOH

AIR BAG INDICATOR LIGHT JUST CAME ON AT 73,000 MILES, NO ACCIDENT. TOOK IT TO DEALER AND THEY REPLACED THE SPIRAL CABLE ASSEMBLY IN DRIVER AIRBAG AT A COST OF $500 AND EXPLAINED THERE WAS NO RECALL ON MY VEHICLE. I CALLED TOYOTA AND THEY TOLD ME THIS ONLY AFFECTED TACOMA'S, INTERESTING THOUGH, THAT MY 08 HIGHLANDER HAD SAME PROBLEM. *TR

Engine
Filed Jul 25, 201332,800 milesTX

LOW OIL NOTICE CAME ON. DRIVE 1/4 MILE TO OIL CHANGE FACILITY. WAS TOLD ALMOST NO OIL ON DIPSTICK. OIL REFILLED AND DROVE APPRO 5 MILES TO DEALERSHIP- STAR TOYOTA , LEAGUE CITY, TX. HAVE RESEARCHED AND NOTED TSB ISSUED ON 3/11/2011- NHTSA REFERENCE # 10033553 WITH THIS EXACT REPAIR PROBLEM INCLUSIVE OF MY VEHICLES EXACT FAILURE WAS NOT NOTIFIED BY STAR TOYOTA DEALERSHIP OF THIS DEFECT WHILE UNDER WARRANTY. VEHICLE WITHIN 5-6 MONTHS OF BASIC WARRANTY; 5 YEAR OF 60,000 MILES. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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