Page 9 of 9 · complaints 401–405 of 405

2008 Toyota Highlander complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Power Train
Filed Apr 15, 20084,000 milesNY

TL*THE CONTACT LEASES A 2008 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 20 TO 25 MPH, THE BRAKES FAILED. THE CONTACT HAD TO SWERVE TO AVOID STRIKING OTHER VEHICLES. HE THEN HEARD A LOUD BANG. THERE WERE NO WARNING LIGHTS. HE PULLED OFF THE ROAD AND THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE TRANSMISSION AXLE FAILED. THE MANUFACTURER WILL SEND AN INVESTIGATOR TO INSPECT THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 4,000.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Apr 4, 2008NY

2008 TOYOTA HIGHLANDER FUEL TANK DAMAGE. CONSUMER STATES ENGINE CHECK LIGHT ILLUMINATED AND WOULD NOT ACCEPT GAS WHEN TRYING TO FILL THE TANK. MECHANIC DETERMINED THAT THE OVR VALVE AND CHARCOAL FILTER WERE DAMAGED. *KB

Visibility › Sun/Moon Roof Assembly
Filed Mar 14, 20086,000 milesWA

WHILE DRIVING ON HIGHWAY THE SUNROOF EXPLODED AND SENT GLASS FRAGMENT EVERYWHERE. FORTUNATELY THE SHADE WAS PULLED CLOSED OTHERWISE GLASS WOULD HAVE BEEN BLOWN INTO THE DRIVER AND PASSENGER COMPARTMENT AT 55 MPH. GLASS WAS COMPLETELY DISTRIBUTED THROUGHOUT THE HEADLINER AND IT HAD TO BE REMOVED TO ENSURE GLASS WOULD NOT INTERFERE WITH AIR BAG OPERATION OR BECOME A PROJECTILE IF THE AIR BAG ACTUATED. THE SUNROOF IS MADE OF TEMPERED GLASS AND NOT SAFETY GLASS. WHEN IT EXPLODED, THE GLASS WAS NOT HELD CAPTIVE BY THE SAFETY FILM. ONLY A TWO INCH BORDER OF GLASS REMAINED IN THE SUN ROOF FRAME. THIS IS A VERY SIGNIFICANT SAFETY OVERSIGHT. IF THE SUN ROOF SHADE HAD BEEN OPEN, THE DRIVER WOULD HAVE BEEN HIT WITH GLASS AND AN ACCIDENT WOULD LIKELY HAVE OCCURRED. *TR

Visibility › Windshield
Filed Feb 17, 20084,800 milesWA

HAD A ROCK CHIP THAT GREW ACROSS WINDSHIELD WHILE I WAS DRIVING DOWN HIGHWAY. HAD WINDSHIELD REPLACED TWO DAYS LATER VERY SMALL ROCK CHIPPED IT. HAD CHIP FIXED NOW 3WKS LATER LINES ARE APPEARING OUT OF THE FIXED CHIP. ALL REPAIRS WERE DONE BY SAFELIGHT AND IS REPORTED TO INSURANCE. *TR

Structure
Filed Nov 27, 20076,000 milesTN

TOYOTA HIGHLANDER 2008 LIMITED CAN BE PUT IN REVERSE WITH NO VISIBLE OR AUDIBLE WARNING THAT A DOOR IS OPEN. RESULTED IN BACKING OUT OF GARAGE AND CAUSING PROPERTY DAMAGE. *TR HIGHLANDER HAS LCD SCREEN TO DISPLAY WARNINGS AND OTHER MESSAGES TO THE DRIVER. SAME SCREEN IS USED TO SHOW REAR CAMERA IMAGE IN REVERSE. WHEN CAR IS IN REVERSE, REAR CAMERA IMAGE SUPERSEDES WARNING MESSAGE GIVING THE DRIVER THE IMPRESSION THAT ALL SYSTEMS ARE GO AND IT IS OK TO BACK-UP. TOYOTA NEEDS TO REPROGRAM ONBOARD COMPUTER SO THAT IF ANY DOOR IS OPEN, OR IF ANY OTHER WARNINGS (PERHAPS SEATBELTS) ARE ENGAGED THE REAR CAMERA VIEW DOES NOT SHOW ON THE LCD SCREEN SO THAT THE WARNINGS CAR BE DISPLAYED. GIVEN THE LCD SCREEN AND AFTER HAVING THE CAR FOR ONLY TWO MONTHS, IT IS CLEAR THAT DRIVERS WILL LOOK TO THAT SCREEN FOR INFORMATION AND NOT SO MUCH USE THE INSTRUMENT PANEL LIGHTS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2008 Toyota Highlander → · Every Highlander year → · How the figures are calculated →