Srs light stays on. have seen many comp;aints on this with 2008 highlander. many say its a wiring problem in steering column.
2008 Toyota Highlander complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →
MAY 2021 UPDATE: 2008 HIGHLANDER HYBRID 184,XXXMI I OWN A 2008 HIGHLANDER HYBRID IN GREAT SHAPE, MINUS INTERNAL LEAKAGE IN MY BRAKE ACTUATOR ASSEMBLY. MY CAR THREW THE DEATH CODE [C1391] WHICH IS THE INDICATION THAT THIS IS THE ISSUE. THE SCREEN INSIDE THE CAR FLASHED ABS // VSC // CHECK BRAKE SYSTEM. THE CAR WAS PURCHASED NEW FROM A DEALERSHIP AND HAS BEEN IN THE FAMILY EVER SINCE. THE "RECALL" ON THE ACTUATOR IS NOT ACTUALLY A RECALL, IT IS A "WARRANTY EXTENSION."AFTER RECEIVING A QUOTE FOR REPLACEMENT OF $4200CAD, I CONTACTED TOYOTA ABOUT MY ISSUE. MY HIGHLANDER HAS 184,XXXMI AND IS A 2008 SO IT IS BEYOND THE MILAGE OF THE EXTENDED WARRANTY (150,000MI) AND BEYOND THE END DATE OF THE INFINITY MILEAGE REPLACEMENT (NEW WARRANTY ENDED DEC 2020, OF COURSE). I CALLED TOYOTA, MADE A CLAIM, AND 24HRS LATER I CALLED BACK IN AND WAS DIRECTED TO SPEAK WITH THE WARRANTY DEPARTMENT MANAGER. ALTHOUGH MY APPROACH WAS DIRECT, THOROUGH, AND CALM, HE REALLY DIDN'T SEEM TO CARE. HE DEFENDED TOYOTA STATING THAT THEY "ALREADY WERE BEING VERY GRACIOUS BY EXTENDING THE CLAIM TO BEGIN WITH" AND THAT "THERE IS NOTHING WE CAN DO." I FIND THE FACT THAT TOYOTA RECOGNIZES THEY HAVE USED A FAULTY PART IN THEIR HIGHLANDERS, AND DID NOT LIST IT AS A "RECALL" (SO YOU COULD GET IT SWAPPED OUT BEFORE IT CAUSED PROBLEMS) IS RIDICULOUS. I MISSED THE CUT-OFF BY 5MO AND HIS ONLY RECOMMENDATION WAS TO CALL MULTIPLE DEALERSHIPS AND "SHOP AROUND" FOR A CHEAPER PART. ESTIMATED REPAIR COST: $4,200CAD
ON MARCH 26, 2021 WHEN WE STARTED THE VEHICLE, THERE WERE SEVERAL INDICATORS AND MESSAGES THAT THERE WAS A PROBLEM WITH THE BRAKING SYSTEM AND THAT IT NEEDED TO BE SERVICED BY A TOYOTA DEALER IMMEDIATELY. UPON DOING SOME RESEARCH IT BECAME CLEAR THAT TOYOTA IS FULLY AWARE OF MALFUNCTIONS OF THE BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ON THIS VEHICLE AND COMMUNICATED IT TO OWNERS IN A CUSTOMER SUPPORT PROGRAM NOTIFICATION-ZKC IN 2019. IN THAT VOLUNTARY COMMUNICATION, TOYOTA IDENTIFIED THE MALFUNCTIONS OF THE BRAKE SYSTEM COMPONENTS AND STATED THAT THE COST OF REPAIRS WAS COVERED THROUGH DECEMBER 31, 2020. HOWEVER, SINCE THIS PROBLEM DID NOT BECOME APPARENT UNTIL MARCH 26, 2021 TOYOTA DID NOT FULLY COVER THE COST OF REPAIRS. IT IS UNCLEAR WHY THIS KNOWN DEFECT AND MALFUNCTION HAVE NOT BEEN TREATED AS A RECALL. THERE ARE NUMEROUS CASES THAT HAVE BEEN DOCUMENTED ONLINE OF BRAKE FAILURE ON THIS VEHICLE AS A RESULT OF THE MALFUNCTIONS OF THE BRAKE ACTUATOR AND BOOSTER PUMP SOME WITH CATASTROPHIC CONSEQUENCES. NO ONE AT TOYOTA HAS BEEN ABLE TO EXPLAIN WHY REPAIRS ARE NOT COVERED AFTER DECEMBER 31, 2020 AND INDICATE THAT IT WAS APPARENTLY AN ARBITRARY DATE. MY ASSUMPTION IS THAT THIS WAS A DELIBERATE EFFORT BY TOYOTA TO LIMIT THEIR FINANCIAL EXPOSURE WITH NO REGARD FOR THE SAFETY OF DRIVERS AND PASSENGERS. HOPEFULLY THE NHTSA WILL INVESTIGATE THIS ISSUE AND REQUIRE TOYOTA TO NOTIFY ALL OWNERS OF THIS VEHICLE OF THE DEFECT AND POTENTIAL DANGER ASSOCIATED WITH BRAKING SYSTEM FAI
THE ABS ON OUR 2008 TOYOTA HIGHLANDER HYBRID LIMITED WENT OUT SEVERAL DAYS BEFORE WE HAD PLANNED A LONG TRIP. WE HEARD A NOISE AND TOOK IT TO OUR MECHANIC, WHO DIAGNOSED IT. THANKFULLY WE WERE NOT HURT OR IN AN ACCIDENT.THE 2006 AND 2007 HIGHLANDERS HAVE RECALLS ON THEM FOR THIS PROBLEM. THE 2008 HAS THE SAME BRAKE COMPONENTS, PER OUR MECHANIC, BUT THERE IS NO RECALL ON THE 2008. WE WOULD LIKE TO KNOW WHY, AS IT USES THE SAME PARTS THAT ALREADY HAVE A RECALL ON THEM.
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
MY 2008 HIGHLANDER HYBRID CAME UP WITH THE FOLLOWING LIGHTS IN THE DASHBOARD AND INFORMATION DISPLAY: BRAKE SYSTEM MALFUNCTION, CHECK BRAKE SYSTEM, CHECK ABS AND CHECK VSC SYSTEM. THE BRAKES GOT HARD TO PRESS ALL THE SUDDEN AFTER THE LIGHTS CAME ON, I WAS LUCKY I WASN'T DRIVING THE CAR WHEN IT HAPPENED. I RECEIVED A LETTER FROM TOYOTA BACK IN 2019 STATING THERE WAS A PROBLEM WITH MY MODEL'S BRAKE ACTUATOR AND THAT IF MY VEHICLE HAD THESE SYMPTOMS, THEY WOULD REPAIR IT FOR FREE, BUT I HAD TO WAIT UNTIL THE PROBLEM PRESENTED ITSELF. THE PRIMARY COVERAGE FOR THIS WAS UNTIL DECEMBER 31ST, 2020 AND THE SECONDARY COVERAGE WAS UNTIL THE CAR HAD 10 YEARS OR 150,000 MILES ON IT. THEY TOLD ME I DON'T QUALIFY FOR EITHER COVERAGES SINCE THE WARRANTY EXTENSION WAS UNTIL 2020 AND MY CAR ALREADY HAS 12 YEARS (FIRST DATE OF USE MAY, 2009), EVEN THOUGH IT ONLY HAS 80,280 MILES ON IT. MY LOCAL DEALER'S ESTIMATE FOR THIS PROBLEM TOTALS $3,873.55 WHICH IS ABSOLUTELY RIDICULOUS FOR A PROBLEM THEY RECOGNIZED HAPPENS TO EVERY MODEL IN MY CATEGORY, AND A PROBLEM THEY WOULD'VE FIXED FOR FREE LESS THAN 4 MONTHS AGO. EVEN MY SERVICE ADVISOR TOLD ME TO BE CAREFUL AND NOT DRIVE THE CAR AS THIS IS A SAFETY ISSUE. THIS SHOULD'VE BEEN A RECALL, NOT A WARRANTY EXTENSION.
VEHICLE DRAINED THE NEW 12 VOLT BATTERY RECENTLY INSTALLED. I DELIVERED THE BATTERY TO THE VENDOR WHO CHARGED IT AND RAN AN ANALYSIS AND FOUND THAT THE BATTERY WAS IN PROPER WORKING ORDER. THEY INDICATED SOMETHING IN THE VEHICLE CAUSED THE DRAIN. UPON REPLACING THE FULLY CHARGED BATTERY THE VEHICLE DID NOT START. THERE WERE THREE WARNING MESSAGES: CHECK BRAKE SYSTEM, CHECK VSC SYSTEM, AND CHECK 4WD SYSTEM. THE BRAKING SYSTEM ISSUE SEEMS TO BE A COMMON ONE IN THIS MAKE, MODEL, AND YEAR AND I RECEIVED A CUSTOMER SUPPORT PROGRAM NOTIFICATION LETTER FROM THE MANUFACTURER INDICATING COVERAGE FOR THE BRAKE ACTUATOR ASSEMBLY WHICH CAUSES THESE WARNINGS. WHEN I HAD THIS CHECKED PRIOR TO THE COVERAGE EXPIRATION DATE OF DECEMBER 31, 2020, THE DEALERSHIP INDICATED THAT THIS WAS NOT THE ISSUE. THE COST TO REPAIR THIS ISSUE SEEMS PROHIBITIVE AT OVER $3,000.00.
THE CAR KEEPS LUNGING FORWARD AS THE BRAKE IS BEING PRESSED AT TIMES. THIS IS PARTICULARLY DANGEROUS IN SNOWY AND SLIPPERY CONDITIONS. I WAS FORCED ONTO ONCOMING TRAFFIC AS THE CAR LUNGED FORWARD WHEN I ATTEMPTED TO STOP AT A STOP. THE CAR BRAKE STOPPED WORKING BRIEFLY AND THE CAR INSTEAD JERK FORWARD. I CALLED TOYOTA ON 3/1/2021 WHO CLAIMED IT IS PART A CUSTOMER SUPPORT PROGRAM TO REPAIR AS OF DECEMBER 31, 2021 AND NOT CLASSIFIED AS A RECALL AND WILL THEY WILL NOT MAKE THE NECESSARY REPAIRS. THIS IS A DEFINITE RECALL AND SHOULD BE ADDRESSED ASAP. I WAS DRIVING ON A LOCAL ROAD, SNOWY CONDITIONS, AND ATTEMPTED TO STOP GOING DOWNHILL WHEN THE CAR JERKED FORWARD AS THE BRAKE WAS BEING APPLIED.
I WAS DRIVING MY VEHICLE ON A SHORT TRIP ON THE HIGHWAY WITH MY EIGHT YEAR OLD DAUGHTER WHEN A HOSE ON THE ENGINE OIL COOLING ASSEMBLY BURST. THIS RESULTED IN ALL OF THE OIL IN THE VEHICLE BEING DRAINED IN A VERY SHORT AMOUNT OF TIME. NO WARNING LIGHT CAME ON AS A RESULT OF THIS. I DIDN'T DISCOVER THE ISSUE UNTIL PULLING BACK INTO MY DRIVEWAY IN WHICH THERE IS AN INCLINE. THEN THE LIGHT INDICATING LOW OIL PRESSURE FINALLY CAME ON. I OPENED THE HOOD AND FOUND THE DIPSTICK TO BE COMPLETELY DRY. I ALSO FOUND A SLOW DRIP OF OIL UNDER THE CAR (ONLY SLOW SINCE IT WAS ONLY A SMALL AMOUNT OF OIL REMAINING). I THEN DISCOVERED THAT THE ENTIRE UNDERCARRIAGE OF THE VEHICLE AS WELL AS THE BACK HATCH OF THE VEHICLE WERE COVERED WITH OIL. MY DAUGHTER AND I ARE VERY FORTUNATE THAT THE OIL THAT COVERED THE VEHICLE DID NOT CATCH FIRE AND AS FAR AS I KNOW THE OIL SLICK ON THE HIGHWAY DID NOT CAUSE ANY ACCIDENTS. I AM NOW BEING TOLD BY TOYOTA THAT THIS IS A KNOWN ISSUE, BUT IT IS NOT LISTED AS A RECALL. NOT ONLY DID THEIR KNOWN ENGINEERING ISSUE PUT MY FAMILY AND OTHER FAMILIES' LIVES IN DANGER, THEY ARE ALSO NOT WILLING TO PAY FOR THE REPAIRS OF THE DAMAGE TO THE VEHICLE THAT THEIR KNOWN DEFECT CAUSED. THERE IS A "WARRANTY ENHANCEMENT" THAT WAS ISSUED BY TOYOTA FOR THIS DEFECT. ACCORDING TO TOYOTA THE WARRANTY ENHANCEMENT NOTICE WAS ISSUED TO THE PREVIOUS OWNER OF MY VEHICLE AND I WAS NOT MADE AWARE OF THE ISSUE. I HAVE ALSO HAD OTHER WORK PERFORMED AT THE DEALERSHIP SINCE THEN AND WAS NEVER MA
STEERING WENT OUT ALL OF ASUDDEN WITHOUT NOTICE,ALMOST CAUSING ME TO CRASH,,MY SPEED WAS LEGAL SPEED IN TEXAS 80MPH,,,ALSO A THE ABS LIGHT CAME ON AND FELT LIKE BRAKES WERE GOING TO BE APPLIED,,TURNED ENGINE OFF, RESTARTED CAR AND ABS BRAKE LIGHT WENT OFF
WHILE DRIVING ON I40 NEAR TEXAS/NM STATE LINE, OIL COOLER LINE FAILED RESULTING IN THE HIGHLANDER DUMPING OIL ON THE ROADWAY FOR OVER A MILE BEFORE IT WAS NOTICED. PULLED OFF IMMEDIATELY, SAW OIL POURING OUT FROM BOTTOM PASSENGER SIDE OF ENGINE COVER. EXTERIOR LOWER PASSENGER SIDE AND REAR OF VEHICLE WERE ALSO COVERED IN OIL. NO DASH INDICATOR LIGHTS EVER WARNED OF ISSUE. THIS LEFT US STRANDED ON SIDE OF BUSY INTERSTATE WITH HEAVY SEMI TRAFFIC FOR HOURS WHILE WAITING FOR A TOW TO A SHOP FOR REPAIRS, WHERE WE HAD TO WAIT A DAY FOR THE PART. COMPLETELY UNACCEPTABLE TOYOTA KNEW OF A DEFECTIVE DESIGN THAT COULD LEAD TO ACCIDENTS AND DEATH, AND CHOSE NOT TO ISSUE A RECALL! WILL BE SEEKING LEGAL ACTION.
THE INCIDENT HAPPENED WHILE I WAS DRIVING MY FAMILY NORTH ON INTERSTATE 81 AT 1:00 AM. WE WERE TRAVELING AT ABOUT 75 MPH. IN MY DRIVER-SIDE MIRROR, I NOTICED WHAT LOOKED LIKE A MIST GETTING KICKED UP BEHIND THE CAR AND COVERING THE REAR WINDOW. IN THE DARK, I COULDN'T TELL IF IT WAS WATER OR SOME OTHER LIQUID. THE ROAD WAS DRY SO MY WIFE AND I PLANNED TO GET OFF ON THE NEXT EXIT AND INSPECT THE CAR, WE HAD CHILDREN IN THE CAR, AND STOPPING ON THE SIDE OF THE ROAD DID NOT SEEM SAFE. WHILE WE WERE LOOKING FOR THE NEXT EXIT, I KEPT LOOKING FOR INDICATOR LIGHTS TO COME ON AND CHECKING THE TEMPERATURE GAUGE TO SEE IF I COULD DISCERN IF THERE WAS ANYTHING WRONG WITH THE VEHICLE. NO INDICATOR LIGHTS CAME ON AND THE TEMPERATURE GAUGE STAYED WITHIN NORMAL LEVELS. THEN AFTER A FEW MINUTES, ABOUT 5-6 MINUTES, THE ENGINE SEIZED. ALL OF THE INDICATOR LIGHTS CAME ON AND THE DISPLAY SAID THERE WAS A PROBLEM WITH THE VSC SYSTEM. THANKFULLY THE CAR CONTINUED TO ROLL AND I WAS ABLE TO PULL THE CAR TO THE SIDE OF THE ROAD AND TURN ON THE EMERGENCY BLINKERS AND CALLED FOR ASSISTANCE. WHEN FINALLY WE GOT THE CAR TOWED TO THE NEAREST TOYOTA DEALERSHIP WE WERE INFORMED THAT THE OIL COOLANT LINE HAD "BLOWN" AND OUR ENGINE HAD SEIZED FROM A LOSS OF ENGINE OIL. TWO WEEKS BEFORE THIS INCIDENT THE CAR ALSO DISPLAYED THE VSC WARNING SO WE HAD THE CAR TOWED TO BEAMAN TOYOTA WHERE WE PAID 1818.60 TO HAVE, AMONG OTHER THINGS, THE WATER PUMP AND DRIVE BELT REPLACED. KNOWING WE WERE GOING ON THE ABOVE TRIP WE
THE BRAKES FEEL LIKE THE PULSATE WGEN YOU START TO PRESS ON THEM. THEN WHILE ENGAGING THE BRAKES IT WILL FEEL LIKES ITS GRABBING THEN IT RELEAES AND THE PEDAL FEELS LIKE IT HAS NO PRESSURE IN IT. THE CRUISE CONTROL STOPPED WORKING, ALL THE LIGHTS ARE ON FOR THE BRAKE SYSTEM, AND NOW IT HAS A LONG HIGH PITCH BEEP WHEN TURNING THE CAR ON OR APPLYING PRESSURE TO THE BREAK PEDAL.
2008 HIGHLANDER HYBRID LIMITED CHECK ENGINE LIGHT CAME ON AND SHOWED CODE P0A1B - DRIVE MOTOR 'A' CONTROL MODULE, THE CODE WAS CLEARED MANUALLY AND THE CHECK ENGINE LIGHT WENT OFF, THE NEXT DAY THE LIGHT CAME BACK ON AFTER DRIVING ABOUT 3 MILES THEN PARKED. THE NEXT DAY THE LIGHT WENT OFF ON ITS OWN AS WE TOOK IT TO THE TOYOTA DEALERSHIP AND HAS NOT BEEN BACK ON SINCE DRIVING IT THERE AND BACK, THE DEALERSHIP SAID THEY DROVE AROUND A LITTLE AND THE LIGHT NEVER CAME ON, WE BROUGHT IT HOME AND HAVE DRIVEN ABOUT 7 MILES WITHOUT THE LIGHT COMING ON. ACCORDING TO THE LOCAL TOYOTA DEALERSHIP AND CORPORATE TOYOTA THERE ARE NO RECALLS FOR OUR VIN BUT IT IS SHOWING ALL SIGNS OF THE INVERTER ASSEMBLY RECALL THAT AFFECTED 235,000 VEHICLES IN THE RECALL. TOYOTA QUOTED THE REPAIR AT $9000+ AND EVEN THOUGH IT HAS THE SYMPTOMS OF THE RECALLED VEHICLES THEY WILL NOT FIX IT BECAUSE IT IS NOT ON THE RECALL LIST AND THERE IS NOTHING THEY CAN DO. THE REPAIR COST IS MORE THAN THE VALUE OF THE CAR.
CLUNKING NOISE FROM STEERING COLUMN STARTED IN JULY OF 2020 AND IS GETTING WORSE CURRENT MILEAGE IS 130000. I MOSTLY HERE THE NOISE WHILE TURNING THE STEERING WHEEL AND ALSO FEEL THE CLICK IN THE STERRING WHEEL.
I HAD AN ENGINE OIL COOLER HOSE RUPTURE AT 131000 MILES. I LEFT AN OIL SLICK A MILE LONG ON THE STREET CAUSING A HAZARD IN THE ROAD AND A MESS IN MY GARAGE. ENGINE OIL HAD SPRAYED ALL OVER THE LOWER HALF OF THE ENGINE AND ONTO THE CATALYTIC CONVERTER WHICH WAS HEAVILY SMOKING AND I NOTICED A SMALL FIRE DOWN IN THE LOWER HALF OF THE ENGINE COMPARTMENT SO I HAD TO POUR WATER ON THE FIRE. TOYOTA HAS KNOWN ABOUT THIS ISSUE FOR A GOOD 7 YEARS BECAUSE I RECEIVED A "WARRANTY ENHANCEMENT NOTICE" (ZE2) IN 2014 STATING THAT THE OIL COOLER HOSE COULD SPRING A "LEAK" AND THEY WERE EXTENDING THE WARRANTY FOR SAID PART TO 10 YEARS OR 150,000 MILES. BUT TOYOTA PLAYED DOWN THE SEVERITY OF THE ISSUE STATING THAT A MAJORITY OF VEHICLES WITH THIS KNOWN DEFECTIVE PART WOULDN'T FAIL. TOYOTA KNEW THAT THE RUBBER HOSE WILL FAIL ON ALL VEHICLES DUE TO THE HEAT/COOL CYCLE BY ITS CLOSE PROXIMITY TO THE CATALYTIC CONVERTER (ABOUT 6 INCHES AWAY) SO THEY REDESIGNED THE OIL COOLER LINES TO BE ALL METAL. ALL TOYOTA/LEXUS VEHICLES WITH THE 2GR-FE ENGINE (2007-2011) WILL EXPERIENCE THIS CATASTROPHIC FAILURE OF THE RUBBER OIL COOLER HOSE(S) OVER TIME AND I'M SURE VEHICLE FIRES HAVE ALREADY HAPPENED DUE TO THIS KNOWN DESIGN FLAW.
MILEAGE ON 2008 HIGHLANDER SPORT IS 159226. WIFE ADJUSTED STEERING TELESCOPE/TILT WHEN SLOWING TO STOP SIGN. STEERING WHEEL COLUMN CAME OFF IN HER LAP.
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, SMOKE WAS SUDDENLY PRESENT COMING FROM UNDER THE PASSENGER SIDE OF THE FRONT HOOD BEFORE THE ENGINE STALLED. AFTER STOPPING AND EXAMINING UNDER THE HOOD IT WAS DISCOVERED NO OIL WAS PRESENT IN THE ENGINE AND OIL HAD SPILLED ONTO THE ENGINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE OIL COOLER LINE HAD BURST CAUSING OIL TO LEAK FROM THE ENGINE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 82,652.
HIGHLANDER HYBRID 2008 WE WERE DRIVING ON A COUNTRY BACK ROAD. IN IDAHO, WE HAD JUST STOPPED AT A STOP SIGN AND WENT TO DRIVE FORWARD AFTER GOING AROUND 100-200 METERS AND THE CAR LURCHED FORWARD WHILE I WAS DRIVING AND THEN THE SCREEN WITH ALL THE WARNINGS BEGAN GOING OFF. ALL OF THEM SAYING PULL OVER TOT THE SIDE OF THE ROAD AND THAT ALL THE SYSTEMS WERE FAILING. ALL THE WARNINGS SAID THINGS TO TAKE THE CAR TO DEALER. WE PULLED OVER TO THE SIDE OF THE ROAD AND THEN TRIED TO GET THE CAR TO MOVE FORWARD BY PUTTING IT IN DRIVE AND YOU COULD HEAR THE CAR TRYING TO DO SOMETHING BUT NOTHING HAPPENED. THE CAR DID TURN ON BUT THAT WAS IT.
DRIVING DOWN THE ROAD WHEN THE TRACTION SENSOR CAME ON. FOLLOWED BY A WARNING OF CHECK HYBRID SYSTEM AND VCS SYSTEM. AND CAR SHUT COMPLETELY OFF IN THE MIDDLE OF TRAFFIC.
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE ENGINE OIL COOLER PIPE RUPTURED WITHOUT WARNING WHICH CAUSED THE VEHICLE TO STALL. THE CONTACT PULLED OVER, SHUTOFF THE VEHICLE AND INSPECTED THE VEHICLE. THE CONTACT BECAME AWARE THAT THE OIL WAS COMPLETELY DRAINED FROM THE ENGINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE INSPECTION CONFIRMED THE DRIVER'S ASSESSMENT. THE MECHANIC INFORMED THE CONTACT OF A MANUFACTURER'S EXTENDED WARRANTY COVERAGE ON SIMILAR VEHICLES HOWEVER, THE WARRANTY HAD EXPIRED ON THE VEHICLE. THE CONTACT STATED THAT HE WAS NEVER NOTIFIED OF THE EXTENDED WARRANTY PRIOR TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 82,156.
I HAVE TOYOTA HIGHLANDER HYBRID 2008. MY CAR IS MAKING NOISE UNDER THE HOOD WHENEVER I HIT THE BRAKE REGARDLESS OF IF THE CAR IS MOVING OR HALT. INITIALLY TOYOTA SERVICE GUYS SAID THAT THE SOUND IS EXPECTED AND NOTHING IS WRONG WITH MY CAR BUT DURING MY LAST VISIT TO THEM THEY MENTIONED MY ABS ACTUATOR AND MOTOR HAS GONE BAD AND NEEDS TO BE REPLACED. THE ESTIMATE COST TO FIX THE PROBLEM IS AROUND $3200. I HAVE READ ONLINE ABOUT THE SIMILAR CASES AND I REQUEST TOYOTA TO RECOGNIZE THE PROBLEM AND ISSUE A RECALL TO REPLACE THE PAT 'ABS ACTUATOR AND MOTOR'. PRIOR MODELS WERE RECALLED FOR THE SAME ISSUE AND ALTHOUGH 2008 USES THE SAME COMPONENTS , IT HAS NOT BEEN RE-CALLED.
DEAR SIR/MADAM THE TOYOTA HIGHLANDER /CAMRY AND SIENNA HAVE A OIL COOLER LINE WHICH IS MADE OF RUBBER AND EXPLODE DUE TO THE HIGH TEMPERATURE OF THE OIL. ALL THESE VEHICLES HAVE BEEN CAUSING OIL TO BE LEAKED ALL OVER THE ROADS OF AMERICA WITH TOYOTA NOT HAVING ISSUED A RECALL. YEARS 2008 - 2013 .THIS ISSUE IS DANGEROUS. *TR
WHILE DRIVING MY CAR AT APPROXIMATELY 55MPH ALL THE DASHBOARD LIGHTS FLASHED AND THEN THE CHECK HYBRID SYSTEM LIGHT CAME ON AND STAYED ON. IT SAID THAT THERE WAS A PROBLEM WITH THE HYBRID SYSTEM TO PULL OVER AS SOON AS YOU COULD SAFETY AND TO CONTACT THE DEALER. WELL THE ENGINE DIED ABRUPTLY AND LOSS POWER IMMEDIATELY. LUCKILY I WAS ON A ONE LANE ROAD WITH A SHOULDER AND NO ONE IMMEDIATELY BEHIND ME. THE MECHANIC SAID THAT IT WAS A LOWER END MOTOR FAILURE BUT REALLY COULD NOT FIGURE OUT WHAT IS WRONG WITH IT. IN FACT IT IS STILL AT THE MECHANIC'S AND THEY ARE STILL TRYING TO FIGURE IT OUT. IT APPEARS THAT IT MAY BE THE ENGINE INVERTER BUT STILL NOT SURE. THIS IS A VERY UNSAFE SITUATION AND TOYOTA SHOULD HAVE ADDRESS THIS. MY CAR IS A 2008 HIGHLAND HYBRID WITH 119,000 MILES ON. *TR
RECENTLY ALL THE BRAKE LIGHTS CAME ON THE DASH AS I WAS DRIVING THE CAR. THE WARNING NOTE ON THE SCREEN SAID TO TAKE IT IMMEDIATELY TO THE DEALER TO FIX. AFTER THEIR DIAGNOSTIC THE DEALERSHIP FOUND THAT BOTH THE BRAKE BOOSTER PUMP AND ABS ACTUATOR NEEDED TO BE REPLACED AT A COST OF $3,064 INCLUDING THE 3-4 HOURS LABOR COST AFTER RESEARCHING THIS ISSUE APPARENTLY IT IS A VERY COMMON COMPLAINT WITH THESE VEHICLES.FOR SOMETHING AS SERIOUS AS THIS I'M SURPRISED THAT THERE HAS NEVER BEEN A RECALL ON THIS ISSUE. *TR
THE RUBBER OIL COOLER LINE (PART NUMBER: 040004-29131) OF OUR 2008 TOYOTA HIGHLANDER BURST AT 139,000 MILES CAUSING AN OIL SPILL AND COMPLETE AND IRREVERSIBLE ENGINE FAILURE DUE TO OIL STARVATION WHILE VEHICLE WAS IN HIGH-SPEED MOTION IN A CONGESTED HIGHWAY DURING ICY-AND FOGGY CONDITIONS. DRIVER MANAGED TO REMOVE THE VEHICLE FROM THE ROAD, NOT CAUSING ANY ACCIDENTS, JUST BEFORE THE ENGINE IRREVERSIBLY BROKE AND SHUT DOWN. TWO DAYS PRIOR THE INCIDENT, OIL-CHANGE SCHEDULED SERVICE WAS PERFORMED BY A TOYOTA-CERTIFIED DEALERSHIP SHOWING NO SIGNS OF ENGINE/ENGINE OIL-COOLING LINE ABNORMALITIES. DEFECTIVE SOFTWARE DISPLAYED WARNINGS ON THE DASHBOARD OF LOW ENGINE OIL/PRESSURE SECONDS BEFORE THE ENGINE SHUT DOWN. THIS DEFECTIVE PART HAS BEEN SPECIFICALLY ACKNOWLEDGED IN THE TOYOTA'S 2014 "WARRANTY ENHANCEMENT PROGRAM, ZE2" FOR REPAIRS AT NO COST UNTIL JANUARY 31, 2016 OR PAST THAT DATE FOR "10 YEARS FROM THE DATE OF FIRST USE OR 150,000 MILES, WHICHEVER OCCURS FIRST." TOYOTA CLAIMS THEY MAILED A LETTER FOR "SEVERAL MONTHS" AFTER "LATE JULY 2014" FOR ZE2 TO OWNERS BUT THE OWNER OF THIS VEHICLE NEITHER EVER RECEIVED SUCH LETTER NOR WAS NOTIFIED BY TOYOTA CORP./DEALERSHIP. VEHICLE HAS BEEN UNDER *CONSISTENT, SCHEDULED, AND REGULAR CAR SERVICES* SINCE ITS ORIGINAL AND SOLE PURCHASE IN 2008. THIS SHOULD HAVE BEEN A RECALL TO THE NHTSA UPON *UNREASONABLY DANGEROUS DESIGN* FOR USING RUBBER PRESSURIZED PIPES IN V6 ENGINES INSTEAD OF METAL-BASED MATERIALS, DEFECTIVE PART AWARENESS, INCIDENT
ABS FAILURE, WHICH SEEMS TO BE AN ISSUE WITH THIS MODEL BASED ON AN ONLINE SEARCH. PRIOR MODELS WERE RECALLED FOR THE SAME ISSUE, AND ALTHOUGH THE 2008 USES THE SAME COMPONENTS, IT HAS NOT BEEN RECALLED. THIS IS A SAFETY ISSUE GIVEN THAT THE BRAKES CAN FAIL. FIXING THE ISSUE BEFORE IT BECOMES A DISASTER COSTS $4000 +
THE ENGINE OIL COOLER PIPE ON MY 2008 HIGHLANDER WAS DEFECTIVE AND LEAKED AT 124,000 MILE/12 YEARS (IN FEB 2020). HAPPENED WHILE I WAS ON A HIGHWAY & SMOKE IN MY CABIN. TOYOTA HAS SET A LIMIT OF EXTENDED LIMITED WARRANTY (LCS-ZE2) TO FIX THIS DEFECT BUT ONLY IF IT OCCURS AT < (OR EQUAL) 10 YRS OR 150,000 MILES. MANY REPORTS ON THE WEB INDICATE CARS PAST THE TOYOTA ARBITRARY CUT OFFS FOR TIME AND MILES. THIS IS A SERIOUS SAFETY DEFECT/RISK BECAUSE ALL OF THE OIL COULD LEAK OUT FROM A DEFECTIVE PIPE & ENGINE COULD CATCH FIRE OR FREEZE. I HAD SMOKE IN THE CABIN AND A LOW OIL PRESSURE WARNING LIGHT. OF NOTE, MY CAR WAS SERVICED (OIL CHANGE) AND A MULTIPOINT INSPECTION BY TOYOTA 3 WEEKS PRIOR TO OIL LEAK (IN JAN 2020) AND THE OIL LEAK WAS NOT NOTED. THIS MEANS THAT THE LEAK OCCURRED RECENTLY AND WELL PAST THE ARBITRARY TIME INTERVAL/MILEAGE LIMIT SET BY TOYOTA. AT NO TIME DID MY TOYOTA DEALER NOTIFY ME REGARDING THE EXTENDED WARRANTY ENHANCEMENT OR THAT THIS COULD E A PROBLEM OR NOR DID MY TOYOTA DEALER SPECIFICALLY LOOK FOR THIS PROBLEM ON MY CAR DURING INSPECTION. A FULL SCALE RECALL IS REQUIRED FOR THIS DEFECT, NOT A LIMITED WARRANTY ENHANCEMENT LETTER. ATTACHED ARE 1- THE INVOICE TO FIX THE OIL ENGINE PIPE LEAK 2- THE INSPECTION FROM TOYOTA DEALER WITH NO EVIDENCE OF AN OIL LEAK (JAN 2020) 3-WARRANTY & WEBCHAT OTHER OWNERS COMPLAIN OF SIMILAR DANGEROUS EFFECTS OF THE OIL LEAK AND EXPENSIVE REPAIRS THAT OCCURRED PAST THE TOYOTA ARBITRARY LIMITS 4. INVOICE DOCUMENTING THE OIL CH
WHEN ACCELLERATING INTO TRAFFIC AFTER STOPPING FOR A STOP SIGN OR LIGHT THE CAR MOVES INTO THE TRAFFIC BUT DOES NOT ACCELLERATE BUT COASTS DISPITE FLOORING THE GAS PEDAL. AFTER 2 TO 5 SECONDS THE CAR WILL ACCELERATE. THE TECH AT THE TOYOTA DEALERSHIP SAID THAT THIS WAS CAUSED BY THE COMPUTER THROTTLE CONTROL THAT SETS ACCORDING TO DRIVING HABITS. THIS STALL WHEN ACCELLERATION IS NEEDED HAS ALMOST CAUSED MANY COLLISIONS FROM TRAFFIC COMING UP BEHIND THE VEHICLE. THIS STALL HAPPENS ALSO WHEN TRYING TO PASS A VEHICLE ON ROADS, PULL OUT FROM BEHIND VEHICLE BEING PASSED, DEPRESS THE GAS PEDAL AND NO ACCELERATION FOR 2 TO 5 SECONDS THEN THE ACCELLERATION HAPPENS. THIS COMPUTER FLAW IS SUCH A SAFETY PROBLEM THAT IF I LET ANYONE ELSE DRIVE MY VEHICLE, I HAVE TO WARN THEM ABOUT THE ACCELERATION DELAY AND TO MAKE SURE THERE IS BEYOND NORMAL CLEAR SPACE BEFORE PULLING OUT INTO TRAFFIC. I TRY TO DRIVE SMOOTHLY AND AVOID FLOORING THE GAS PEDAL. IN ORDER AVOID A SAFETY ISSUE THIS COMPUTER THROTTLE PROBLEM REQUIRES THE GAS PEDAL TO BE CONSTANTLY FLOORED TO MAKE SURE THAT WHEN ACCELERATION IS REALLY NEEDED THAT IT WILL HAPPEN. I AM SURE I AM NOT THE ONLY OWNER DOING A DRIVING WORK AROUND OF THIS ISSUE. THIS HAS HAPPEND CONSISTANTLY SINCE I PURCHASED THE VEHICLE IN 2009.
WHEN ACCELLERATING INTO TRAFFIC AFTER STOPPING FOR A STOP SIGN OR LIGHT THE CAR MOVES INTO THE TRAFFIC BUT DOES NOT ACCELLERATE BUT COASTS DISPITE FLOORING THE GAS PEDAL. AFTER 2 TO 5 SECONDS THE CAR WILL ACCELERATE. THE TECH AT THE TOYOTA DEALERSHIP SAID THAT THIS WAS CAUSED BY THE COMPUTER THROTTLE CONTROL THAT SETS ACCORDING TO DRIVING HABITS. THIS STALL WHEN ACCELLERATION IS NEEDED HAS ALMOST CAUSED MANY COLLISIONS FROM TRAFFIC COMING UP BEHIND THE VEHICLE. THIS STALL HAPPENS ALSO WHEN TRYING TO PASS A VEHICLE ON ROADS, PULL OUT FROM BEHIND VEHICLE BEING PASSED, DEPRESS THE GAS PEDAL AND NO ACCELERATION FOR 2 TO 5 SECONDS THEN THE ACCELLERATION HAPPENS. THIS COMPUTER FLAW IS SUCH A SAFETY PROBLEM THAT IF I LET ANYONE ELSE DRIVE MY VEHICLE, I HAVE TO WARN THEM ABOUT THE ACCELERATION DELAY AND TO MAKE SURE THERE IS BEYOND NORMAL CLEAR SPACE BEFORE PULLING OUT INTO TRAFFIC. I TRY TO DRIVE SMOOTHLY AND AVOID FLOORING THE GAS PEDAL. IN ORDER AVOID A SAFETY ISSUE THIS COMPUTER THROTTLE PROBLEM REQUIRES THE GAS PEDAL TO BE CONSTANTLY FLOORED TO MAKE SURE THAT WHEN ACCELERATION IS REALLY NEEDED THAT IT WILL HAPPEN. I AM SURE I AM NOT THE ONLY OWNER DOING A DRIVING WORK AROUND OF THIS ISSUE. THIS HAS HAPPEND CONSISTANTLY SINCE I PURCHASED THE VEHICLE IN 2009.
TL* THE CONTACT OWNED A 2008 TOYOTA HIGHLANDER. WATER LEAKED INTO THE VEHICLE'S CABIN ON THE DRIVER'S SIDE CAUSING THE RUGS TO BECOME DRENCHED AN INDEPENDENT MECHANIC DETERMINED THAT THE VEHICLE'S DRAINING SYSTEM FOR THE SUNROOF WAS CLOGGED THE CONTACT WAS CONCERNED ABOUT HER SHOES GETTING WET AND APPLYING THE WRONG PEDAL WHILE DRIVING, CAUSING AN ACCIDENT THE CONTACT OPENED THE DRIVER'S SIDE DOOR AND NOTICED THAT THE CARPET WAS DRENCHED. THE VEHICLE WAS PURCHASED IN JANUARY 2020. THE VEHICLE WAS NOT TAKEN TO THE DEALER, BUT AN INDEPENDENT MECHANIC THAT DETERMINED THAT THE WATER WAS ENTERING THE CABIN THROUGH THE SUNROOF. THE CHANNEL THAT DRAINED THE SUNROOF WAS CLEARED, BUT THAT DID NOT CORRECT THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 144,450.
I HAVE TOYOTA HIGHLANDER HYBRID 2008. MY CAR IS GIVING A SOUND UNDER THE HOOD WHENEVER I HIT THE BRAKE. NO MATTER THE CAR IS HALT OR MOVING. INITIALLY TOYOTA SERVICE GUYS SAID THAT THE SOUND IS EXPECTED AND NOTHING WRONG MY CAR. YESTERDAY THEY WERE TELLING THAT THE "ABS ACTUATOR" IS BAD AND HAS TO BE REPLACED NOW OR LATER. THE ESTIMATED COST TO FIX THE PROBLEM IS $3000. I HAVE READ ONLINE ABOUT THE SIMILAR CASES. I REQUEST TO TOYOTA TO RECOGNIZE THE ISSUE AND ISSUE A RECALL TO REPLACE THE PART "ABS ACTUATOR ASSY". THE ATTACHED URL DESCRIBE THE SIMILAR ISSUE AND AT YOU CAN HEAR THE SOUND IN THE YOUTUBE URL: HTTPS://WWW.YOUTUBE.COM/WATCH?V=WVFUMDZLE4Y&FEATURE=YOUTU.BE
RECENTLY WE'VE GOT A BUNCH OF WARNING LIGHTS ON THE DASHBOARD OF OUR CAR INDICATING A BRAKE SYSTEM MALFUNCTION AND URGING US TO STOP THE VEHICLE IN A SAFE LOCATION. THE BRAKES WERE STILL WORKING AND WE WERE ABLE TO CAREFULLY AND SAFELY DRIVE HOME. AFTER SCANNING THE CAR FOR ABS ERROR CODES AND DOING A QUICK ONLINE SEARCH, I REALIZED THAT THE BRAKE BOOSTER PUMP ASSEMBLY AND ACTUATOR ASSEMBLY FAILED IN OUR CAR.
SRS AIRBAG WARNING LIGHT ON VEHICLE MONITOR ALARMS ONCE THE CAR IS STARTED AND REMAINS ALARMED AT ALL TIME.
BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY (PROBLEM KNOWN TO TOYOTA FOR THIS AND OTHER MODELS,) FAILED, LEADING TO DASH MESSAGES: MASTER WARNING, ABS WARNING, BRAKE SYSTEM WARNING (BRAKE MALFUNCTION: STOP THE VEHICLE IN A SAFE PLACE IMMEDIATELY AND CONTACT A DEALER), SLIP INDICATOR. BRAKE PEDAL FUNCTION SEEMS LIMITED, AND DANGEROUS. ALL WARNINGS COME BACK UPON SHUTTING OFF AND RESTARTING VEHICLE.
THE DRIVER SIDE SUNVISOR WILL NOT STAY UP OUT OF PLACE WHEN NOT NEEDED. WHEN DRIVER IS DRIVING ESPECIALLY IF BRAKES ARE USED THE VISOR FALLS BLOCKING VIEW AND IS QUITE DANGEROUS. VISOR WILL NOT STAY UP.
ON MY WAY HOME ON SATURDAY NIGHT, ABOUT 2 TO 3 STREETS FROM MY HOUSE, MY DASH STARTED TO SAY LOW FUEL. I CONTINUED TO DRIVE HOME BECAUSE I WAS SO CLOSE. I GET HOME AND JUMPED OUT OF THE VEHICLE TO LISTEN TO MY CAR AND EVERYTHING SOUNDED GOOD. I SHUT THE CAR OFF. ON MONDAY MORNING, I WALKED OUT AND NOTICED ALL THE OIL IN THE CAR HAD LEAKED OUT OF THE CAR ONTO MY DRIVEWAY. I IMMEDIATELY CALLED TOYOTA AND THEY SAID THEY WOULD SEND A TOW TRUCK. THE TOW TRUCK DRIVER ARRIVED AND CHECKED THE OIL WITH THE DIP STICK. SINCE THERE WAS NO OIL IN THE VEHICLE, WE DID NOT START THE ENGINE. HE TOWED THE CAR TO TOYOTA (WHERE I HAVE ALL MY WORK DONE INCLUDING INSPECTIONS-WHICH THE LAST ONE WAS DONE 3 WEEKS PRIOR TO THIS INCIDENT). THE TOYOTA MECHANICS LOOKED AT THE VEHICLE. THEY CALLED ME AND SAID A HOSE UNDER THE ENGINE HAD CRACKED CAUSING THE OIL TO LEAK OUT. THEY HAD TO ORDER THE PART AND IT WOULD FIXED AND READY BY TUESDAY. THE PART DIDN'T COME IN AS EXPECTED AND THE CAR WAS NOT FIXED UNTIL WEDNESDAY. I LEFT WORK ON MY BREAK TO PICK UP THE VEHICLE WEDNESDAY NIGHT WHEN THEY CALLED AND SAID IT WAS READY. I PICKED UP THE VEHICLE FROM TOYOTA AND DROVE BACK TO WORK. ON THE WAY, I NOTICED A NOISE COMING FROM THE ENGINE BUT ASSUMED IT WAS OK SINCE IT WAS JUST FIXED. AFTER MY SHIFT (THURSDAY MORNING), I CAME OUT AND STARTED THE CAR. IMMEDIATELY AFTER STARTING THE VEHICLE, A LOUD BANGING NOISE CAME FROM THE ENGINE. I CALLED TOYOTA AND HAD THEM TOW THE VEHICLE BACK TO TOYOTA. THEY LOOKED AT THE CAR
I SENT A LETTER TO TOYOTA MOTOR SALES USA AFTER BEING REFUSED SERVICE AT A LOCAL DEALER TO RESOLVE A SAFETY ISSUE, WITH NO REPLY. WHILE PRESSING BRAKE WHEN STARTING I GOT A COUPLE OF ERROR MESSAGES THAT SAID TO CONTACT A TOYOTA DEALER. I DID SOME VERY DETAILED RESEARCH INTO THIS PROBLEM AND WHAT OTHERS HAD ENCOUNTERED. I FOUND THE ERRORS WOULD ONLY SHOW WHEN THE 12 VOLT BATTERY WAS GETTING LOW ON CHARGE. THE BRAKE BOOSTER PUMP IS ONE OF THE SUSPECT ITEMS DRAINING THE BATTERY BECAUSE IT CONTINUES TO RUN LONG AFTER THE VEHICLE IS PARKED. SINCE I DON'T HAVE THE TOOLS TO CHECK THE CURRENT DRAW ON THIS OR IF IT IS EVEN SUPPOSED TO RUN LONG AFTER THE VEHICLE IS SHUT OFF, I WANTED MY TOYOTA DEALER TO CHECK THIS. THERE IS A " CUSTOMER SUPPORT PROGRAM NOTIFICATION - ZKC" RELATED TO THIS FOR THE BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY. I SPECIFICALLY REQUESTED THAT THEY CHECK OUT THE ELECTRICAL COMPONENT OF THE BRAKE BOOSTER PUMP EVEN IF NOT COVERED BY WARRANTY. I ALSO TOLD THEM ABOUT THE ERRORS ONLY OCCURRING ON A LOW 12 VOLT BATTERY CHARGE. THEIR DIAGNOSIS SHOWED AN ERROR CODE OF POAA6 AND ONLY THE WARNING LIGHTS AND ERROR MESSAGE IN THE CAR DISPLAY. THEY NOT ONLY DECIDED THIS WAS NOT COVERED BY WARRANTY BUT ALSO IGNORED MY SPECIFIC REQUEST TO TEST THE BRAKE SYSTEM AT MY EXPENSE. NO ATTEMPT AT CHECKING BRAKES OR 12 VOLT CHARGING SYSTEM. I WAS TOLD THEY WOULD HAVE TO OPEN THE INVERTER TO CHECK THAT WITH THE KNOWN OUTCOME THAT THIS INVERTER IS NOT REPAIRABLE BUT WOULD H
TOYOTA JUST DENIED OUR CLAIM FOR THE REIMBURSEMENT FOR THE BRAKE ACTUATOR ASSEMBLY CUSTOMER SUPPORT PROGRAM (MALFUNCTION OF THE BREAK ACTUATOR ASSEMBLY IN 2008 HIGHLANDER HYBRID). SUPPOSEDLY THE REPAIR PERFORMED ON OUR VEHICLE "DOES NOT MEET THE CRITERIA FOR REIMBURSEMENT". INTERESTING. PROBLEM WITH OUR VEHICLE WAS EXACTLY WHAT THE CUSTOMER SUPPORT PROGRAM ZKC IS FOR. THEY HAVE BEEN PLAYING GAMES WITH US FOR ALMOST 3 MONTHS. WE SENT THEM THE COMPLETE DOCUMENTATION SEVERAL TIMES (THEY TRIED TO CLAIM SOMETHING WAS ALWAYS MISSING). NOTHING WAS MISSING. WE ARE THE ORIGINAL OWNERS OF THE VEHICLE AND HAVE KEPT EVERY RECEIPT, EVERY DMV DOCUMENT, EVERY CREDIT CARD STATEMENT... WE KEPT RE-SENDING THEM THE DOCUMENTS; SOME OF THEM AS MANY AS 4 TIMES. INTERESTING, WHEN I CALLED THEM, THEY HAD THE DOCUMENTS ON FILE. THEY JUST DO NOT WANT TO PAY; WAY TOO OBVIOUS. TOYOTA REPS ARE HORRIBLE ACTORS... WE ARE NOT GIVING UP. WE WILL BE CALLING AND E-MAILING THEM UNTIL THEY REIMBURSE US. IF THEY DO NOT, WE (AND OTHER PEOPLE IN OUR VERY EXTENDED FAMILY) WILL NOT BUY A TOYOTA VEHICLE AGAIN. SO SHORTSIGHTED BY TOYOTA: SAVE $3700 BUT LOSE SEVERAL CUSTOMERS... THE WARNING LIGHT CAME ON IN DECEMBER 2015. IT TOOK TWO TRIPS TO TOYOTA DEALER (AND $3700) TO HAVE THIS FIXED.
UPPER STEERING COLUMN DETACHED FROM STEERING SHAFT WHILE VEHICLE WAS IN MOTION, IMMEDIATELY AFTER DRIVER ADJUSTED THE TILT FEATURE. VEHICLE WAS ON INTERSTATE HIGHWAY TRAVELING 70 MPH WHEN INCIDENT OCCURRED. DRIVER WAS ABLE TO SLOW VEHICLE DOWN AND REATTACH STEERING WHEEL. NO CRASH OR INJURIES RESULTED. AFTER INCIDENT, DRIVER VISITED TWO DIFFERENT TOYOTA DEALERSHIPS TO INQUIRE ABOUT ANY BULLETINS OR NOTICES REGARDING THE ISSUE. BOTH DEALERS COULD NOT FIND ANY BULLETINS OR NOTICES. VEHICLE APPEARS TO HAVE PREVIOUS FRONT-END DAMAGE FROM PREVIOUS CRASH, AS EVIDENCED BY MISALIGNED FRONT BUMPER COVER.
WHILE DRIVING APPROXIMATELY 25 MPH ON A CITY STREET, THE BRAKE SYSTEM FAILED ENTIRELY WHEN ATTEMPTING TO STOP AT A RED LIGHT. THERE WAS NO PREVIOUS WARNING THAT THE BRAKES WERE NOT FUNCTIONING. IN THE MOMENT OF FAILURE, THE ABS WARNING SYSTEM ALERT SHOWED ON THE DASHBOARD DISPLAY. EVENTUALLY, THE BRAKES BEGAN TO WORK AGAIN, AND I PULLED TO THE SIDE OF THE STREET AND TURNED OFF THE VEHICLE. NO WARNING LIGHTS OR INDICATORS SHOWED AFTER RESTARTING THE VEHICLE, AND THE BRAKING SYSTEM APPEARED TO BE SOMEWHAT FUNCTIONAL AGAIN. THE MECHANIC WE BROUGHT IT TO WAS ABLE TO REPLICATE THE PROBLEM IN THE SAME CONDITIONS, BUT IS AS YET UNCLEAR ON WHAT IS CAUSING THE FAILURE.
THE STEERING SHAFT MAKES A CLUNKING NOISE DURING LOW SPEED TURNS. THERE HAVE BEEN A NUMBER OF COMPLAINTS ABOUT THIS OVER THE YEARS, BUT NO RECALL. MEANWHILE, TOYOTA IS CHARGING AROUND $800 TO MAKE THE REPAIR.
ABS AND VSC SYSTEM WARNING LIGHTS CAME ON SUDDENLY FOR THE FIRST TIME WHILE I WAS DRIVING. I PARKED THE CAR AND IT WOULD NOT START. I WAS STRANDED AND SUDDENLY HAD A CRITICAL BRAKE FAILURE WITH NO PRIOR WARNING. MY VEHICLE HAS LOW MILEAGE AT APPROX. 70,000. THIS IS A DANGEROUS FAILURE WHICH HAS BEEN COVERED BY WARRANTY IN PREVIOUS MODELS AND IS STILL A PROBLEM.
ON THE HIGHWAY AT 75 MILES/HOUR (WITH MY 3 SMALL CHILDREN IN THE BACKSEAT), LOSS OF ENGINE OIL PRESSURE. DIAGNOSED AS THE ENGINE OIL COOLER PIPE, OIL WAS EVERYWHERE WITHOUT ANY IN THE ENGINE. THIS IS A KNOWN ISSUE ON MANY ENGINES WHICH WAS COVERED BY TOYOTA FOR A LIMITED TIME/MILEAGE WITH A LIMITED EXTENDED WARRANTY UNDER A "CUSTOMER SUPPORT PROGRAM (ZE2)." WE WERE NEVER NOTIFIED OF THIS POTENTIAL ISSUE, AS WE WOULD HAVE ELECTED TO FIX THIS PRIOR TO AN OIL BLOWOUT, TO PREVENT A POTENTIAL ACCIDENT WITH LOSS OF THE ENGINE WHILE DRIVING, PARTICULARLY WITH OUR CHILDREN IN THE VEHICLE.
GOODYEAR FORTERA HL TIRES PURCHASED AT SAMS CLUB IN WV IN NOVEMBER 2018. TIRES ARE 245/65/R17 WITH DOT CODE M71TJA2R1918. TIRES APPEARED TO HAVE SOME CRACKING ON THE SIDES OF TREADS SHORTLY AFTER PURCHASE AND INSTALLATION BY SAMS CLUB. BY APPROXIMATELY 20K MILES WITH EVEN TREADWEAR AND PROPER MAINTENANCE TIRES BECAME MORE CRACKED ON THE SIDES OF THE TREADS AND SMALL CUTS BEGAN APPEARING ON SURFACES AND IN TREAD GROOVES. TIRE WOULD GET SMALL AIR LEAKS THROUGH SOME OF THESE CUTS. SAMS WOULD OFFER TO PATCH THE TIRES UNDER ROAD HAZARD AND CLAIMED GLASS ON ROADWAYS WOULD CAUSE THIS. SOME PATCHES WOULD TEAR LARGER AND LEAK AROUND THE PATCHES PUT IN PLACE. ATTEMPTING STANDARD BLACK PLUG PATCHES WOULD RESULT IN HOLE TEARING LARGER THAN IT BEGAN. SAMS APPLIED A FLAT SEAL/PLUG FROM INSIDE THE TIRE THAT ALSO HAD TEARS FORM ON THE EDGE AND HAD FURTHER LEAKS FROM SAME HOLE. TWO TIRES HAD TO BE REPLACED BY DIFFERENT SUPPLIER 9/15/19 AND ANOTHER TIRE OF THE TWO REMAINING HAVE BEGAN LEAKING AROUND PLUGS 9/19/19.
AT TOYOTA, WE ARE DEDICATED TO PROVIDING VEHICLES OF OUTSTANDING QUALITY AND VALUE. AS PART OF OUR CONTINUAL EFFORTS TO ENSURE CUSTOMER SATISFACTION, TOYOTA WOULD LIKE TO ADVISE YOU OF A VOLUNTARY CUSTOMER SUPPORT PROGRAM THAT HAS BEEN INITIATED FOR YOUR VEHICLE. TOYOTA HAS RECEIVED REPORTS REGARDING CERTAIN INTERNAL MALFUNCTIONS OF THE BRAKE ACTUATOR ASSEMBLY IN CERTAIN 2008-2010 MODEL YEAR HIGHLANDER HYBRID VEHICLES. IN THESE REPORTS, CUSTOMERS HAVE NOTED VARIOUS BRAKE SYSTEM RELATED WARNING LAMPS ARE ILLUMINATED. THIS CUSTOMER SUPPORT PROGRAM PROVIDES COVERAGE AS IT APPLIES TO THE BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY. THE SPECIFIC CONDITION COVERED BY THIS PROGRAM IS FOR CERTAIN INTERNAL MALFUNCTIONS OF THE BRAKE ACTUATOR ASSEMBLY. IF THE CONDITION IS VERIFIED, THE VEHICLE WILL BE REPAIRED WITH NEW BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY UNDER THE TERMS OF THIS CUSTOMER SUPPORT PROGRAM. IF THE FOLLOWING WARNING LAMPS ARE ILLUMINATED, THE VEHICLE MAY BE EXPERIENCING A CONCERN WITH THE BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY THAT IS COVERED BY THIS CUSTOMER SUPPORT PROGRAM. THE PART IS BACK ORDERED AND THEY DON'T KNOW WHEN THEY WILL BE AVAILABLE. I JUST PICKED THE VEHICLE FOR THE DEALERSHIP AND THEY WILL NOTIFY ME WHEN IT'S AVAILABLE. I'M STILL DRIVING THE VEHICLE. THIS HAS BEEN GOING ON SINCE I FIRST FILED 7 MONTHS AGO. IT'S FUNNY HAS THE PART IS AVAILABLE TO PURCHASE, BUT IT'S ON BACK ORDER FOR MY VEHICLE. THIS IS NOT RIGH
2008 HIGHLANDER, ENGINE OIL COOLER PIPE FAILED, DROPPED 4 QTS OF OIL ON THE HIGHWAY, WHICH LED TO A SLIPPERY SITUATION, I PULLED OVER BUT A CAR BEHIND ME SKIDDED THROUGH THE OIL AND REAR ENDED THE CAR IN FRONT OF THEM DUE TO THE OIL LEFT ON THE ROAD IMPACTING THEIR SAFE STOPPING DISTANCE. THIS FAILED PART WAS A RUBBER HOSE HOLDING HOT MOTOR OIL NEXT TO THE CATATLYTIC CONVERTER, TERRIBLE DESIGN, TOYOTA REPLACED THIS ORIGINAL RUBBER HOSE WITH PART 04004-29131 THAT WAS METAL PIPES NOT HOSES. THIS PART WAS ELIGIBLE FOR A TOYOTA EXTENDED WARRANTY COVERAGE (TOYOTA WARRANTY ENHANCEMENT ZE2) TILL 2016 OR SO, BUT I WAS NEVER NOTIFIED VIA MAIL OF THE ISSUE, THEREFORE DID NOT KNOW ABOUT IT UNTIL AFTER MY CAR BROKE DOWN. THERE ARE MANY DOCUMENTED ISSUES OF THIS PART FAILING, AND ALSO MANY DOCUMENTED ISSUES OF TOYOTA FAILING TO NOTIFY CUSTOMERS DUE TO THEIR INABILITY TO LINK VIN TO MAILING ADDRESS PRIOR TO 2014. I FEEL THAT TOYOTA DIDN'T NOTIFY ME PROPERLY, WHICH CAUSED AN UNSAFE SITUATION FOR ME AND OTHER MOTORISTS. HAD THIS BEEN A RECALL, THEY WOULD HAVE BEEN OBLIGATED TO MORE FORMALLY NOTIFY CUSTOMERS AND DEALERSHIPS ABOUT THIS HAZARD, AND WOULD HAVE TO FIX THEM ALL, VS. THE RELATIVELY SMALL NUMBER THAT THEY DID FIX. I CALLED TOYOTA MOTOR CORP CUST SERVICE, AND THEY TOLD ME THEY NO LONGER HAD ANY FINANCIAL OR NOTIFICATION OBLIGATION FOR THIS DESIGN & SAFETY DEFECT AS THE 'WARRANTY ENHANCEMENT' HAD EXPIRED. PLEASE REQUIRE A RECALL! THERE ARE THOUSANDS OF CARS ON THE ROAD TODAY WITH THIS
WHEN APPLYING PRESSURE TO THE BREAKS THERE IS A CHIRPING SOUND. TOYOTA HAS DEEMED THIS AN ABS ACTUATOR FAILING ISSUE; WHICH IS AN ISSUE I HAVE SEEN REPEATEDLY ONLINE POSTED BY OTHER HY HI DRIVERS. I AM ALSO SEEING 2 YEARS PREVIOUS HAVE BEEN RECALLED FOR THIS VERY ISSUE. WHY IS THE RECALL NOT EXTENDED AND IS THERE ANY WAY FOR IT TO BE? THE COST OF THE VEHICLE TO THE COST OF REPAIR IS SO GREAT AND UNFORTUNATELY, THIS IS NOT A NORMAL FAILURE THAT IS TO BE EXPECTED. ITS TO MY UNDERSTANDING THAT A COMPLETE FAILURE CAN CAUSE A VERY UNAVOIDABLE FATAL CRASH AS THE BREAKING SYSTEM FAILURE WOULD LOCK UP ALL BREAK FUNCTION. THIS HAS OCCURRED IN THE PAST TOO WITH VEHICLES UNDER FURTHER DETERIORATION OF THE ABS ACTUATOR. WOULD YOU PLEASE GIVE HEAVY THOUGHT TO AN EXTENSION OF THE WARRANTY TO COVER THIS ISSUE FOR THE 2008 MODELS? ITS A GREAT RISK TO HIGHLANDER DRIVERS AND THOSE AROUND US.
FOUND STEERING SHAFT NOISY/ WORN/LOOSE
THE ENGINE IS EMITTING SMOKE, CREATES RATTLING SOUND. AT START TIMING CHAIN SOUNDS SCARED KIDS. WHILE DRIVING YOU CAN HEAR KNOCKING SOUND AND IF SOMETHING CAN BREAK WHILE DRIVING.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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