2023 Toyota BZ4X

Do not drive

Owners filed 20 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 4 times.

What fails
ComponentReportsCrashesFiresInjuries
Tires3
000
Electrical System3
000
Wheels2
000
Visibility2
000
Unknown or Other2
000
Structure › Frame and Members › Underbody Shields2
000
Visibility › Rearview Mirrors/Devices › Exterior1
000
Visibility/Wiper1
000
Vehicle Speed Control1
000
Structure › Body1
000

4 safety recalls

Part 573 reports
Back Over Prevention › Display Function25V744000
Filed Oct 30, 20251,024,407 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk. A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy. Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Visibility › Defroster/Defogger/Hvac System25V577000
Filed Sep 4, 202594,320 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.

Risk. An inoperative defroster and defogger system can decrease the driver's visibility under certain driving conditions, increasing the risk of a crash.

Remedy. Dealers will update the HVAC control ECU software, free of charge. Dealers will also inspect the electrical compressor, and replace it, if necessary, free of charge. Owner notification letters were mailed October 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB07 and 25TA07. Lexus' numbers for this recall are 25LB04 and 25LA04. Subaru's number for this recall is WRD-25.

Equipment › Other › Labels24V548000
Filed Jul 23, 202433,848 vehiclesGulf States Toyota, Inc.

Defect. Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Risk. A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Remedy. GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

Wheels › Hub22V444000Do not drive
Filed Jun 23, 2022661 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Subaru Solterra and Toyota BZ4X vehicles. The hub bolts on the wheels may loosen, causing a wheel to detach from the vehicle after low-mileage use.

Risk. A wheel detaching from a moving vehicle can result in a loss of vehicle control, increasing the risk of a crash.

Remedy. Owners are advised not to drive their vehicles until they are repaired. Dealers will replace the hub bolts and wheels, free of charge. Letters notifying owners of the safety risk were mailed June 27, 2022. A second letter will be sent once the remedy is available. Owners may contact Toyota's customer service at 1-800-331-4331.

What owners reported

Newest filings
Structure › Frame and Members › Underbody Shields
Filed Apr 22, 2026SC

While driving on the highway under normal conditions with no road hazards present, the engine under cover (part #51441-42210) detached from my vehicle and the bumper clips broke, causing both the under cover and bumper to become damaged and requiring replacement. There was no collision, no debris, no pothole, or any other road hazard involved. The failure occurred solely under routine highway driving conditions. Upon taking the vehicle to my Toyota dealership, the service team acknowledged this is a known and recurring issue with the bZ4X model. Research and owner forums confirm multiple 2023 bZ4X owners have experienced the identical failure — undercarriage cover and bumper detachment under normal driving and rain conditions. Toyota dealers have repeatedly told affected owners ‘this happens all the time,’ yet Toyota refuses to cover repairs under warranty, claiming it is not a manufacturing defect. I believe this represents a systematic design or manufacturing defect in the 2023 Toyota bZ4X. The undercarriage cover and bumper mounting system fails under normal driving conditions, which poses a safety risk to the driver and other vehicles on the road. I am requesting a formal investigation into this issue and urge NHTSA to consider a recall to protect other bZ4X owners.

Visibility
Filed Apr 2, 2026117,000 milesNC

The contact owns a 2023 Toyota BZ4X. The contact stated that the vehicle was awaiting a recall repair. The dealer informed the contact that the electrical HVAC compressor needed to be replaced as part of the recall repair; however, the part was on back order. The vehicle was taken to the dealer, but the recall repair was not completed. The manufacturer was notified of the failure. The approximate failure mileage was 117,000.

Visibility
Filed Jan 5, 202655,000 milesNY

The contact owns a 2023 Toyota BZ4X. The contact had attempted to use the defroster; however, the blower was not blowing hot air onto the windshield. The contact had received notification of NHTSA Campaign Number: 25V577000 (Visibility); however, when the dealer was contacted to schedule a recall repair, the contact was informed that the part to do the recall repair was on national back order. The contact called another dealer and the manufacturer, and was informed by both that the part was on national back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 55,000.

Tires
Filed Jan 2, 2026OH

The contact owns a 2023 Toyota BZ4X equipped with Goodyear Tires, Tire Line: Electric Drive 2, Tire Size: 215/50/R20, DOT Number: (N/A). The contact stated that while driving at various speeds above 50 MPH, the vehicle experienced severe shaking and abnormal vibration. The vehicle was taken to the local service center who determined that the foam pad inside the tire had malfunctioned. The foam was replaced, and the tires were balanced, but later the same failure reoccurred on the rear passenger’s side tire. The vehicle was taken to the local dealer for repair. No further information was available. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

Wheels
Filed Sep 29, 2025OR

Premature and abnormal tire wear on my 2023 Toyota bZ4X, confirmed by two independent tire shops, despite consistent Toyota dealer maintenance every 6,000 miles. Beaverton Toyota dealer dismissed the condition as “normal,” but both [XXX] and Discount Tire documented unsafe tire wear caused by alignment. --- Details of Problem: Vehicle serviced exclusively at Toyota dealer (Beaverton Toyota, OR) every 6,000 miles, with multipoint inspections and rotations. On 9/22/25, Toyota dealer inspected the vehicle and reported that alignment and tires were “normal.” On 9/25/25, [XXX] inspected the vehicle and documented severe outside shoulder wear on the right-side tires. They recommended immediate tire replacement for safety. Alignment was also adjusted at that time to bring values into balance (report attached). On 9/27/25, Discount Tire replaced all four tires at 27,562 miles. Their written notes confirm edges were worn on all four tires due to alignment (right side more prominent). They declared the tires unsafe for continued use and recommended full replacement. Safety Concern: This abnormal alignment-related wear created unsafe driving conditions well before the rated tire life (55,000 miles). Uneven edge wear and shoulder failure increase the risk of blowouts, hydroplaning, or sudden loss of control. Attachments available: Toyota dealer report stating “normal” Les Schwab alignment printout and written safety note Discount Tire invoice with technician safety comments Tire photos (

Electrical System
Filed Jun 10, 2025NY

UNKNOWN , 11/26/2024 car in garage would not start, car was tow to Toyota and Toyota replaced the battery. then on 02/06/2025 vehicle was in garage and would not start and vehicle was tow again to Toyota dealer. Where dealer replaced 12 volt battery at 5,283 miles. And told us to put a battery charger on the battery.

Structure › Frame and Members › Underbody Shields
Filed Mar 26, 2025OH

I drove the car at 40mph through about 2 inches of standing water. This caused the undercarriage splash plate to become loose. It has not fallen off, but it will need to be repaired. The streets sometimes flood and none of the cars I’ve owned ever had this happen.

Unknown or Other
Filed Mar 18, 2025CA

AC Compressor. The dealer is saying I need to repair the AC compressor. When this happened my heater and mileage weren't showing and a lot of message errors were showing.

Unknown or Other
Filed Nov 11, 2024CA

I am writing to register our complaint and urgently request your support in resolving a serious health issue related to what we believe is a factory defect with the Toyota BZ4. Timeline of events: In April 2023, I purchased a brand new BZ4 from the Downtown Oakland Toyota dealership. In July 2024, I noticed a foul smell in the car coming from the air conditioning vents. The car was difficult to drive in due to the severity of the smell. On September 11, 2024, we took the BZ4 to the dealer for maintenance and asked for them to look into the foul smell. The dealer reported they were unable to find the cause of the odor. They offered us a car fragrance. The odor continued to be overwhelming in nature. On [XXX] we inspected the car and removed the floor mats. We discovered the undersides of both left and right front floor mats were covered in mold. The floor carpets were soaking wet with water. Both the mats and carpets smelled very badly. On October 31, 2024, we filed a customer service complaint with Toyota. On November 1, 2024, Daniel at Downtown Oakland Toyota responded that the dealer had found a spider web which had blocked the tube, causing the air conditioning system to be blocked. This caused the blocking of the HVAC tube and the water to pool and mold. I am concerned for several reasons: Toyota sold me a car which, according to them, can have one of its major operating systems (HVAC) taken down by a mere spider web. This is irresponsible and negligent design and the com

Air BagsCrash2 injured
Filed Oct 25, 2024NV

On [XXX] I was involved in a collision with another vehicle on [XXX] , while driving my 2023 Toyota bZ4X. Despite the impact's severity, the airbags in my vehicle did not deploy, even though the other vehicle’s airbags did, suggesting that the impact was sufficient to trigger airbag deployment in similar conditions. After the accident, the Toyota app displayed a warning message indicating that the airbags required inspection, raising concerns about a potential malfunction in the airbag system. The failure of the airbags to deploy posed a significant risk to my safety, as the airbags are a critical safety feature designed to reduce injury in collisions. The vehicle has not yet been inspected by Toyota or a certified service center to determine the cause of the airbag failure. Prior to the collision, there were no visible warning lights or error messages on the dashboard indicating any issues with the airbag system. The vehicle is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Tires
Filed Sep 11, 2024MO

235/50/R20. Found driver side rear tire completely flat in personal garage yesterday morning and passenger front tire had low psi warning on as well. Used the fix-a-flat kit that came with my car to fill driver rear and able to get to shop. Car/tires have 5000 miles on them. Tire shop could not find anything wrong with the driver rear tire but stated a puncture was found in passenger front tire well and did patch that. I see this has been reported before on a Toyota Bz4x same year and same tire with mileage the same as well. I am concerned this could be an issue going forward and am scared to drive this car now any distance especially since there is no spare and I have to purchase a replacement cylinder for the fix-flat.

Forward Collision Avoidance › Adaptive Cruise Control
Filed Jul 31, 2024WA

Twice now on highways in medium rainfall, with lots of water on the road and a lot of spray, the assisted cruise control has failed to identify a vehicle in the lane in front of it, and continued to accelerate towards braking vehicles. One such occasions I was within 3-4 car lengths of the vehicle in front of me.

Electrical System
Filed Jun 24, 2024CA

For the 6th time, the car is without power. It will not start although the starter battery was changed by the dealer on 5/28/24. The EV battery does not show any power. This is the 6th time that car will not start and without power. It was bought brand new on 1/1/2023.

Electrical System
Filed May 27, 2024CA

1) On October 11, 2023 at 7:35 am, the 2023 BZ4X all electric car did not start and a message on the dashboard read “parking brake unavailable.”The brakelights were flashing. Car was towed to the dealer, City Toyota.No diagnosis or explanation was offered. 2) On May 6, 2024 @ 7:08 am, the 2023 BZ4X did not start. Car was 80% charged.Headlights flashed for a few seconds, dashboard displayed time (7:08 am)and mileage (17734),and message “parking brake unavailable.” Toyota roadside service was called; the tow truck driver jump-started the car, and stated “ the car battery was at 4%. It should be a minimum-of 12%. It is the battery that starts the car.” BZ4X was dropped off at the dealer, Toyota Vallejo. I asked if the battery can be replaced, service manager(SM) reported only if the diagnostics warrant it. Per SM, starter battery was charged.” Dealer unable to reproduce what was causing the electrical problem and what was “draining the battery.” 3) On May 20, 2024 @ 6:28 am, the car had a total black-out. The car did not start and there was no electrical power. Roadside service was called. Per tow-truck driver, “battery was less than 4%.” The car was towed to the dealer, Toyota Vallejo. Tow truck driver gave warm hand-off to Assistant Service Manager (ASM) that “car was dead and battery was less than 4%. Toyota BZ4X was kept overnight by the dealer service dept.Toyota Vallejo was in possession of car from 5/20/24 to 5/21/24. Per ASM, “we could not find anything wrong.” I asked i

Visibility/Wiper
Filed Apr 22, 2024CA

THE INTERIOR OF CAR HAS A VERY GLOSSY finish on the interior especially by gear shift The sun will hit at certain times and flash very bright rays into your eyes. I complained to dealer and sent video when first got car and said nothing they could do and to call toyota,I called toyota(sent same video) and said nothing they could do but flip the visor down.(I tried flipping visor down and still blinding reflection i called lawyer said nothing they could do .IN OWNERS MANUAL says to contact NHTSA if safety problem and figured give you a try ive read online about other people complaining about same problem but have no idea if sent any complaints to NHTSA not able to download video but had few pictures

Tires
Filed Mar 7, 20245,000 milesCA

The contact owns a 2023 Toyota BZ4X equipped with Bridgestone Tires, Tire Line: Turanza EL450, Tire Size: 235/50/R20, DOT Number: EJYB. The contact stated that while his wife was driving at an undisclosed speed, the low tire pressure warning light illuminated on the instrument panel, prompting her to pull to the shoulder of the roadway. After a visual inspection of the exterior of the vehicle, the driver observed that the front passenger side tire was flat. The vehicle was towed to the dealer. After the dealer inflated the tire, the contact observed severe bubbling of the sidewall, requiring the tire to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 5,000.

Structure › Body
Filed Jan 29, 2024TX

I drove my 2023 TOYOTA BZ4X home from work after a heavy rainfall in Galveston, Texas in January 2024, had about 2-3 inches of rain on the road, driving about 15-20 miles per hour on my way home. Both front wheel wells/mud guard liners came off. I drove over one of the liner, stopped and picked it up. Also a liner in the back of the car's undercarriage was hanging out. Took the car to the dealership the next morning and was told since it's due to external force/rain. The warranty on a 6 months old car is not covered. Called Toyota cooperate office and was told the same thing. I was quoted $4000 for the repairs. This should not be happening on a new car while driving 15 miles per hour on 2 inches of water on the road. I know it's 2 inches because I stepped out to pick up the fallen piece and checked the depth of water on the road. There should be a recall on this parts. Too many similar complaint on a brand new car/model from Toyota and Subaru owners.

Vehicle Speed Control
Filed Dec 14, 2023IN

I submitted this form earlier, but I’m unsure whether it went through. If this is a duplicate, please disregard. An incident of sudden, unintended acceleration occurred while pulling into a gravel parking area on a hillside at dusk. While turning, the vehicle suddenly lunged forward and struck a tree stump. It would have been avoided without the sudden acceleration. The driver slammed on the brakes, and the vehicle came to rest right at the edge of a downward slope. Five seconds earlier, and a family member, who had come out of the house to show where he wanted the car parked, could have been killed, or seriously injured. The car was towed to Toyota Of Erie, where it was inspected by a corporate inspector. It remains there until a decision is made. The adaptive cruise control, which was used on the trip, had been canceled, and the brakes were used several times after exiting the freeway. There was apparently no warning from the front camera and the collision avoidance system about the tree stump, though the driver had seen it prior to making the turn. The incident happened very quickly, but there was no noticeable red warning flashing on the screen. This time there is only damage to a car fender, and a tree stump. What about next time? Suppose the vehicle is slowing into a parking space, there is a child exiting nearby van and the car suddenly accelerates? No thanks!!! This problem needs to be solved! The floor mats in the BZ 4X are secured to the floor so they are not an iss

Visibility › Rearview Mirrors/Devices › Exterior
Filed Jul 31, 20236,100 milesCO

The contact owns a 2023 Toyota BZ4X. The contact stated that the driver's side rear-view mirror was shaking violently while driving 55 MPH or higher. The vehicle was taken to the dealer who diagnosed, and the mirror was replaced. The vehicle had not received additional repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 6,100.

Wheels
Filed Dec 6, 2022MD

Toyota re-installed the accessory wheel locks that does not meet the design requirements of the new hub bolts per FAQ page 1 of 2; Q2B of this SAFETY RECALL 22TA06 – Remedy Notice. https://static.nhtsa.gov/odi/rcl/2022/RCMN-22V444-6442.pdf and Critical Note at the bottom of page 8 on the attached "BZ4X Fix" document.

20 of 20 complaints, reproduced as filed.

Across model years

Worst on record: 2024
YearComplaintsRecallsFiresDeathsAssessment
20255200Routine
202424300Routine
2023 — this page20400Do not drive

Compare every BZ4X year →

Reading this record

NHTSA has issued a do-not-drive warning for a recall on this vehicle.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 30, 2025. Source: NHTSA Office of Defects Investigation.