2013 Tiffin Zephyr

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the structure › body › door. It has been recalled 3 times.

What fails
ComponentReportsCrashesFiresInjuries
Structure › Body › Door1
000

3 safety recalls

Part 573 reports
Equipment17V841000
Filed Dec 22, 201736,005 vehiclesTiffin Motorhomes, Inc.

Defect. Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Owners may also contact Tiffin customer service at 1-256-356-8661.

Vehicle Speed Control › Cruise Control12V071000
Filed Feb 24, 2012181 vehiclesTiffin Motorhomes, Inc.

Defect. TIFFIN IS RECALLING CERTAIN MODEL YEAR 2009-2010 BUS, AS WELL AS CERTAIN 2009-2011 AND 2013 ZEPHYR RECREATIONAL VEHICLE CHASSIS EQUIPPED WITH AN ELECTRONIC CONTROL MODULE, PART NUMBER 2791-NN2E-001 OR 2791-NN2E-002. WHEN THE BRAKE IS APPLIED, THE CRUISE CONTROL MAY NOT CANCEL. ADDITIONALLY, THESE VEHICLES MAY EXHIBIT AN INADVERTENT, MODERATE INCREASE IN VEHICLE SPEED UNTIL THE VEHICLE REACHES ITS GOVERNED SPEED AFTER THE CRUISE CONTROL IS SET.

Risk. A DRIVER MAY EXPERIENCE REDUCED CONTROL OF THE VEHICLE IF EITHER THE DRIVER ATTEMPTS TO CANCEL THE CRUISE CONTROL BY APPLYING THE BRAKE OR THE VEHICLE SPEED INCREASES AND THE DRIVER IS UNAWARE OF THE INCREASED SPEED, INCREASING THE RISK OF A CRASH.

Remedy. THE VEHICLES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 9, 2012. OWNERS MAY CONTACT TIFFIN AT 1-256-356-8661.

Engine and Engine Cooling12V048000
Filed Feb 8, 201213 vehiclesTiffin Motorhomes, Inc.

Defect. TIFFIN IS RECALLING CERTAIN MODEL YEAR 2011, 2012, AND 2013 RECREATIONAL VEHICLES, MODELS PHAETON AND ZEPHYR, EQUIPPED WITH A CUMMINS ISB, ISC, ISL, OR ISX DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FAILURE OF THE T-BOLT MAY CAUSE THE CLAMP TO LOOSEN AND THE INLET OR OUTLET SECTIONS ATTACHED TO THE DOC/DPF HOUSING TO DISCONNECT.

Risk. IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.

Remedy. TIFFINS IS WORKING WITH CUMMINS TO IDENTIFY AND NOTIFY OWNERS OF THE RECALL CAMPAIGN. REPAIRS WILL BE PERFORMED BY AUTHORIZED CUMMINS DEALERS FREE OF CHARGE. OWNERS MAY CONTACT CUMMINS AT 1-812-377-5000 OR TIFFINS AT 256-356-8661.

What owners reported

Newest filings
Structure › Body › Door
Filed Oct 28, 20132,300 milesFL

TL* THE CONTACT OWNS A 2013 TIFFIN ZEPHYR. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE SLIDE OUT SECTION INDEPENDENTLY OPENED AND CAUSED THE VEHICLE TO VIBRATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,200. UPDATED 11/14/13*CN THE CONSUMER STATED THE RV WAS SENT TO THE FACTORY THREE(3) TIMES AND NONE OF THE REPAIRS WERE FIXED. UPDATED 11/25/2013 *JS

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2001
YearComplaintsRecallsFiresDeathsAssessment
20270100Routine
20260100Routine
20250200Routine
20240200Routine
20230300Routine
20220500Routine
20210200Routine
20200300Routine
20190500Routine
20180600Routine
20170200Routine
20150100Routine
20140200Routine
2013 — this page1300Routine
20120100Routine
20110400Routine
20100600Routine
20090600Routine
20081400Routine
20070500Routine
20060200Routine
20050600Routine
20030300Routine
20021300Routine
20012300Routine
20000300Routine
19990200Routine

Compare every Zephyr year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 22, 2017. Source: NHTSA Office of Defects Investigation.