Owners filed 1 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 5 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Unknown or Other
1
0
0
0
5 safety recalls
Part 573 reports
Exterior Lighting19V799000
Filed Nov 7, 20191,785 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain 2014-2017 Tuscany XTE (models 34ST, 36MQ, 40AX, 40BX, 40EX and 40GQ), 2013-2018 Tuscany (models 38SQ, 40DX, 40KQ, 40RX, 42GX, 42HQ, 42WX, 44MT 45AT and 45LT) and 2016-2020 Venetian (models A40, B42, F42, G36, J40, L40, M37, R40, S40, and T42) motorhomes. The rear reflectors within the taillight lens may be too high, reducing the vehicle's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. The incorrectly positioned reflectors may make the motorhome less visible to others on the road, increasing the risk of a crash.
Remedy. TMC will notify owners, and dealers will install adhesive reflectors, free of charge. The recall began January 2, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000180.
Equipment17V758000
Filed Nov 22, 2017110,400 vehiclesThor Motor Coach
Defect. Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Visibility › Windshield Wiper/Washer17V555000
Filed Sep 7, 20171,105 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.
Risk. If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.
Remedy. TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedied under recalls 17V-096 or 17V-162, the vehicles may need additional repairs under this campaign.
Visibility › Windshield Wiper/Washer17V096000
Filed Feb 14, 20172,483 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain 2014-2015 Tuscany, Tuscany XTE and Palazzo motorhomes. The windshield wiper systems on these vehicles may have been improperly installed or secured, causing the wipers to fail during operation.
Risk. If the windshield wipers fail, the driver would have decreased visibility, increasing the risk of a crash.
Remedy. TMC will notify owners, and dealers will inspect the wiper system, tightening the wiper nuts to the proper specifications, as necessary, free of charge. The recall began on April 12, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000128.
Equipment › Recreational Vehicle/Trailer15V531000
Filed Aug 19, 201598 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain model year 2014-2015 Tuscany XTE motorhomes manufactured March 28, 2013, to February 27, 2015. In the affected vehicles, the dinette convertible table top insert may slide out of position allowing the insert to flip up if it is sat on.
Risk. If the insert flips up when sat on, the occupant may fall, increasing the risk of injury.
Remedy. TMC has notified owners, and dealers will install an additional support bracket to slide the table insert into, preventing the insert from flipping up, free of charge. The recall began on September 1, 2015. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000104.
What owners reported
Newest filings
Unknown or Other
Filed Dec 1, 201820,000 milesTX
I'VE NOTICE THAT THEIR HAS BEEN A RECALL OR ATTENTION BROUGHT TO THE WINDOW SHADES FALLING WHILE DRIVING. I HAVE HAD 4 DOUBLE WINDOW SHADES FALL TO INCLUDE MY DRIVERS WINDSHIELD ONE WHILE GOING DOWN THE HIGHWAY. I KNOW OF SEVERAL OTHER TUSCANY OWNERS THAT HAD THE SAME THING HAPPEN TO THEM. CAN TUSCANY BE ADDED TO THE RECAL LIST. PLEASE.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 7, 2019. Source: NHTSA Office of Defects Investigation.